Cavalier Modem 6381 User's Manual
Contents
1. Cavalier About Your DSL Service You have just received the Cavalier Telephone DSL Self Installation Kit After you connect your computer to the DSL modem and install the necessary Ethernet compo nents in your computer your DSL service will enable you to be connected to the Internet at all times and place calls on the same line Reguired Eguipment for Your DSL Connection E DSL Modem provided M Cabling provided E Ethernet Card customer provided E Line Filter 2 are provided additional filters may be obtained from a computer or electronics store Cavalier gt CavVelocity 6381 DSL Modem with Inline Phone Filter Installation Instructions STEP 1 Package Checklist 4 DSL Modem Power Supply RJ 11 Telephone Cable 2 II i has 4 E rame T mmr ram Te A U H m AN J i Sh i RJ 45 Two Ethernet Cable Telephone Filters STEP 2 Installing the CavVelocity 6381 DSL Modem Place the CavVelocity 6381 DSL Modem on a flat surface with clearance for the rear connectors AAN roy RESET i 5 a N LINE PHONE USB LAN DEFAULT POWER 1 Connect the LINE port on the modem to the Phone jack using the supplied phone cable J 2 Connect the PHONE port on the modem to a normal telephone optional you may choose not to use 04 17517 phone port 3 Connect the LAN port on the modem to a 10 100BaseT Ethernet Network card on your PC using the supp2. SP are E Client for Microsoft Networks An IP address can be automatically assigned this computer Disable DNS Cind a aa 39 Realtek RTL2029 Ethernet Adapter and C tibl If pour network does not automatically assign IP addresses ask g Eind Computer i F alia Adapter i i ae your network administrator for an address and then type it in Bree One fra TCP IP gt Realtek RTL8029 Ethernet Adapter and Compatib the space below Host computer Domain cavtelnet Map Hetwark Drive X TCP IP gt DialUp Adapter File and printer sharing for Microsoft Networks DNS Server Search Order Obtain an IP address automatically Add Remove 7 Specify an IP address L 4 Add Create Shortcut 64 83 0 10 Saba S Primary Network Logon IP Address 64 83 1 10 Ren ame Client for Microsoft Networks 7 File and Print Sharing Subnet Mask Domain Suffix Search Order m Description Disconnect Network Drive Properties F 5 ure 3 5 1 TCP IP is the protocol you use to connect to the Internet and wide area networks OK Cancel Cancel Cancel kis asas Figure 3 2 Figure 3 3 Figure 3 4 Setup Instructions for Macintosh OS X 10 3 5 Clickonithe Gateway tab Ae 35 Note Screenshots may be different depending on your version of the OS X ti tem E Add the Gateway Address provided in your welcome letter ji operating system m 6 Click the OK button Click on th
3. gt Go t El File and Pinter Sharing for Microsoft Heteniks TMO Subrat mask Network Tasks Default gateway sl Create a new Disable Insta Urarstall Popetties f Obten ONG server address eomas connection Status E Une the A JA 1 Set up a home or small Repair p Description a S office network Transmission Control Peotoool Iniemei Protocol The demadi Besferied ONS m rvar i i mada aiaa rahami probocol that provides communicalion wt a this network Bridge Connections jaatava Pk hs tatty Afterate ONS server L 12 gt 4 Create Shortcut 4 Repair this connection KS FF Show loon in kasai mj Rename this connection Arkano Rename view status of this connection M Properties 00 Figure 1 1 Figure 1 2 Figure 1 3 Setup Instructions for Windows 2000 1 Right click on My Network Places click on Properties Fig 2 1 E Add the primary and secondary DNS numbers below based upon your state e VA 8 MD 64 83 0 10 VA 8 MD 64 83 1 10 PA 209 137 171 10 PA 209 137 171 20 DE 209 137 160 7 DE 209 137 160 3 2 A Network and Dial Up Connections window will open up Fig 2 2 E Right click on Local Area Connection left click on Properties 3 A Local Area Connection Properties window will open up Fig 2 3 E Double click on Internet Protocol TCP IP 4 The Internet Protocol TCP IP Properties window will open Fig 2 4 E Click on Use the following IP address 5 Click the OK button E Enter your IP address
4. 171 10 PA 209 137 171 20 DE 209 137 160 7 DE 209 137 160 3 2 A Network Connections window will open Fig 1 1 M Right click on Local Area Connection left click on Properties 3 The Local Area Connection Properties window will open up Fig 1 2 M Double click on Internet Protocol TCP IP 4 The Internet Protocol TCP IP Properties window will open 5 Click the OK button Fig 1 3 6 Click the OK button at the Local Area Connection Properties window E Click on Use the following IP address E Enter your IP address from the welcome letter in the IP 7 You should now be connected to the internet open up Internet address box M Enter 255 255 255 0 in the Subnet mask box Explorer to surf the web E Enter your default gateway from the welcome letter in the Local Area Connection Properties axs Se ix Gereral Sharing Garmal Default Gateway box Corredi uig fou car gel IP callings attiyned sulomatcally I yoa newak supports the cansbddp Dihsrvase pou need bo ack pour neler slmiristeskor ioe EJ naf PADA 00 FCI Adapter the appropriate F settings iix File Edit View Favorites Tools Advanced Help 7 i bisina IP sddiess automelicsk Components checked ad by this conmectarr O Back P D Search Folders 7 5 x siais dei Uga tha kolkming IP address je Cheni for Microsoft Networks JP sess p Address e Network Connections
5. Ethernet cable going from your modem to your network card in your PC to make sure that it is tightly installed If it is secure and there is still no Ethernet light pull out the Ethernet cable from your DSL modem as well as out of the PC and re insert cable Note An ethernet cable was provided in your DSL package We suggest that you disconnect your computer from any hub or router and connect it directly to the DSL modem This will eliminate any issue associated with these devices After installation you may rein stall these devices however should the service fail to function prop erly with them installed you will need to contact the support department for the manufacturers equipment At this point with the computer connected directly to the DSL modem and the modem connected to the jack you should have an Ethernet light on your DSL modem If not check to see if your network card is installed properly or if the cable is connected correctly Should you not have an Ethernet light at this point contact our support desk at 877 459 9182 Settings Once you have an Ethernet light you are ready to configure the TCP IP settings on your computer Setup Instructions for Windows XP 1 Click your Start button Run In the run bar type NCPA CPL Click the OK button M Click on Use the following DNS server addresses E Add the primary and secondary DNS numbers below based upon your state e VA 8 MD 64 83 0 10 e VA 8 MD 64 83 1 10 e PA 209 137
6. Explorer choose the Tools option select Internet Options Click on the Connections tab be sure Never Dial a Connection is checked Click the LAN Settings button be sure no options are checked 6 You should now be connected to the Internet open up you web browser Internet Explorer Safari Netscape to surf the web If you have reason to believe that your DSL is not working please call 877 459 9182 Our help desk technicians are available from 8am to midnight seven days a week If you ve followed the instructions and it s still not working please try the following steps may need to be reinstalled or replaced Please refer to the Make sure that you are using the power supply provided with the modem Try plugging into another wall outlet one that is known to be functioning IF the Line light is not lit Make sure that you re using the telephone cable provided with the instruction manual for your ethernet card or contact the manu facturer for your ethernet card to ensure the drivers for the card are installed and functioning properly IF the correct lights are lit but you can t ping your DNS Server IP If you are using a router please refer to the instruction manual for your router or contact the router manufacturer modem Any other type of cable could prevent the line light from 1 Make sure that you are pinging the IP address oi your DNS Server illuminating 2 Double check your TCP IP setti
7. e i Figure 4 1 Figure 4 2 Figure 3 5 M Enter 255 255 255 0 in the Subnet Mask field Network Test E Enter your default gateway a XK Metvenrk a from the welcome letter in mae E A EE To check to see if you are connected to our network the Router field l E Go to Start Run type in command and ping your DNS Server E In the DNS Servers field IP ie ping 64 83 0 10 The DNS Server IP is provided in your enter the DNS earners STRAPS pF AppleTalk Pensies Fikernel welcome packet Confegere s Mamally M If you get a reply back you are ready to ping someone else address depending on your sel gt a a l e Try yahoo com by typing in ping yahoo com If you get a oa s reply back from yahoo com you are in service e VA 8 MD 64 83 0 10 e VA amp MD 64 83 1 10 D O If you do not get a reply back from your default gateway e PA 209 137 171 10 E E Double check all of your settings make sure that all the neces e PA 209 137 171 20 Zl sary information such as your IP address Subnet Mask e DE 209 137 160 7 Figure 4 3 Gateway and DNS numbers are in the TCP IP settings for your e DE 209 137 160 3 Ethernet card 5 Click Apply Now and then close the window Once connected if you are not able to surf the Internet using Internet Explorer do the following E Open Internet
8. e Apple Menu in the top left corner of your screen and select System Preferences Fig 4 1 7 Click OK at the Network window 2 Click on Network Fig 4 2 8 You re computer may ask you for your Windows disk if so insert disc and follow the instructions 3 Click on the Show pull down menu and select Built in Ethernet may be different depending on your computer model Fig 4 3 9 You should now be connected to the internet open up Internet Explorer to surf the web 4 Click the Configure pull down menu and select Manually E Enter the IP address from your welcome letter in the IP Address field TCP IP Properties 2 x Bindings Advanced NetBlOS DNS Configuration Gateway WINS Configuration IP Address Finder File Edit View Gc a nr System Preferences Ol The first gateway in the Installed Gateway list will be the default About This Mac 2 A A o k a The address order in the list will be the order in which these 1 ue Nat ae EI yea dhe machines are used i Software EAR Personal Mac OS X Software S E M T System Preferences ApgeimniT She LE Terk Poop Irneraariena Securing New gateway l Dock Add Location A EE s Installed gateways Recent items Lin amp Dus Lauglays Sima as Fini Pas Suun E Qui knert amp Merak orce Quit A Q j Sleep Mar Wares rie ulkTims Searing Restart Shut Down a pa e Log Out Administrator EEEE Canc
9. from the welcome letter in the IP address box 6 Click the OK button at the Local Area Connection M Enter 255 255 255 0 in the Subnet mask box Properties window E Enter your default gateway from the welcome letter in the Default Gateway box E Click on Use the following DNS server addresses 7 You should now be connected to the internet open up Internet Explorer to surf the web i EEE ai x Properties ax Fu Network and Dial up Connections Minia 2 md iz General Sharing Genetal Fic Edt Yew Favorites Tools Advapcoc EI My Computer mamaaa J Connect using Li can get fica assigned paar i your reiwak oe r za z capabiiy ber you read bo ask miwah admirinta ak O kai li 4 gFiklers EA E Intel R PRO 100 PCI Adapter ini lag pe kai Mi I Dbtain an IP address automatically Components checked are used by this connection E Uga Ike lokwaing IP addette 5 Client for Microsoft Networks F addes Open 2 File and Printer Sharing for Microsoft Networks A L 1 Explore Internet Protocol TCP IP mask ad Search for Computers l Dein golenor Network Information sa Ta ae ee Install Uninstall Properties To Ulla ONS reme siie sdam Map Network Drive 4 e eee 1 Ung the ollowing DMS server addessses Disconnect Network Drive TE Transmission Control Protacol Intemet Protocol The default Preferred DHS server Deploys He
10. lied Ethernet cable 4 Connect the POWER port on the modem to the supplied power supply and plug into a wall outlet The modem hardware installation is now complete TI Steps for Telephone Service Connect a microfilter to each phone jack where you are using a telephone or other device on the same phone line as the DSL modem DSL filters block the DSL signal from reaching your phone fax and other devices EXCEPT for your DSL modem every device L sharing the phone number that has DSL needs a filter Unused jacks do not need a filter If you skip this step you could experience noise and reduced phone service quality If you are using a two line phone you must purchase and use a dual line microfilter Dual line microfilters and additional microfilters can be purchased at most computer or electronics retailers Some common devices that need DSL filters M Regular phones E Cordless phones M Caller ID units M Answering machines E Fax machines E Dial up modems M Satellite TV dialers E Meter readers E Monitored security systems that use the DSL phone line check with your security company to determine if this is necessary Setting up Your PC for DSL When starting your PC 98 ME 2000 XP Macintosh check for M Ethernet card properly installed and working M Power line and Ethernet lights are on and functioning on your DSL modem If you have line light and power light but no Ethernet light check the
11. ngs Make sure that you have Make sure that the telephone cable is connected directly to the everything entered correctly wall jack It must not run through any filters or splitters 3 Unplug the modem let it sit there for at least 30 seconds then plug Unplug the power supply from the modem and unplug the line cable from the modem and from the wall jack Wait 30 seconds Plug the line cable back into the wall and modem then plug the power cable back into the modem it back in Try pinging your assigned IP address This IP address resides on the ethernet card in your computer If you cannot ping this address then check your TCP IP settings IP address Subnet Mask Gateway and DNS Make sure everything is entered correctly IF the Ethernet light is not lit 5 Reboot and check the settings again If your Ethernet card keeps dropping the settings after every reboot the card may need to be e e e A a x If you are using a router please refer to the instruction manual for reinstalled or replaced Please refer to the instruction manual for your ethernet card or contact the manufacturer for your ethernet card to ensure the drivers for the card are installed and functioning properly your router or contact the router manufacturer 1 Unplug the Ethernet cable from the modem and computer Plug both ends back in making sure that there is a snug connection 2 Try rebooting the computer If the ethernet light blinks
12. once during the reboot the ethernet card is not functioning properly The card Cavallier D ISP Technical Help Desk 877 4
13. prapzracs bocce wide area network protocol that provides communication Create Shortcut A Desplays the properties ki i across diverse interconnected networks Alervate DNS servast Rename Rename A IV Show icon in taskbar when connected Properties Figure 2 2 Figure 2 1 ok Canoa Figure 2 3 Figure 2400 SESE ESS Setup Instructions for Windows 98 ME 1 Right click on Network Neighborhood left click on Properties 4 Click on the DNS Configuration tab Fig 3 4 Fig 3 1 E Click on Enable DNS E Type in the Host name My Computer 2 Click on the Configuration tab Fig 3 2 E Go to TCP IP for Ethernet card E Type in the Domain which is cavtel net E Add the primary and secondary DNS numbers below based upon your state e VA 8 MD 64 83 0 10 VA 8 MD 64 83 1 10 3 Click on the IP Address tab Fig 3 3 E Click on Specify an IP address E Enter the IP Address from your welcome letter in the IP e PA 209 137 171 10 Address field e PA 209 137 171 20 E Enter the Subnet Mask of 255 255 255 0 in the Subnet e DE 209 137 160 7 E E e DE 209 137 160 3 n 2 Network 2 x TCP IP Properties 21x TCP IP Properties TA gt Configuration Identification Access Control Bindings Advanced NetBIOS Bindings Advanced NetBIOS open DNS Configuration Gateway WINS Configuration IP Address DNS Configuration Gateway WINS Configuration IP Address E r The following network components are installed
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