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Canon S820D User's Manual

1. Specifications Continuous feed through auto sheet feeder For Plain Paper Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Transparencies T shirt Transfers Banner Paper E Sheet feeder capacity Plain Paper 75 gsm High Resolution Paper Envelopes Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro Borderless Transparencies T Shirt Transfers Banner Paper 100 sheets max 80 sheets max 10 pieces max 1 sheet 1 sheet 20 sheets max 1 sheet 20 sheets max 30 sheets max 1 sheet 1 sheet 182 Specifications E Ordinary print media Regular size 4 x6 A4 A5 B5 Letter Legal US Com 10 European DL Custom size width 3 54 to 8 5 in 90 0 to 215 9 mm height 4 72 to 23 0 in 120 0 to 584 2 mm Weight 17 to 28 Ib 64 to 105 g m for non Canon brand media Canon Special media High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro Borderless Transparencies T Shirt Transfers Banner Paper 183 Specifications E Graphic image printing Data format Canon extended mode Raster image format Resolution Canon extended mode 600 1200 2400 dpi E Printhead Black Photo Cyan Photo Magenta Cyan Magenta Yellow 256 nozzles 1200 dpi E Ink Tanks Capacity page Black BCI 6Bk approx 620 approx 1150 Cyan BCI 6C
2. Note gt Ifyou select Print from the File menu you can print the PICT file saved in Destination of the Option dialog box BJ Print Monitor 56 Printer Driver Functions Macintosh Cancelling a Print Job When the BJ Print Monitor is running you can use it to cancel or suspend the currently printing job Select BJ Print Monitor in the Application menu 2 Click the name of the print job you wish to cancel then click g The document selected in the Print Monitor is deleted from the print list and the print job is cancelled Note gt To suspend printing click the name of the document being printed then click g To resume printing click a Cancelling a Print Job 57 Printer Driver Functions Macintosh Using the Printer with a Network The printer can be used with an Ethernet network environment Follow the steps described below to connect the printer to the network E Before Setting up the Printer e Install the printer driver on each network computer that will use the printer For information on installation refer to the Quick Start Guide e Use a USB cable to connect the printer to the computer that will function as the print server E Printer Setup To use the printer on a network first set up the print server then set up each client machine e Print server setup procedure Select Chooser in the Apple menu 2 Select Active in AppleTalk 3 Select the 820D icon then select the printer name
3. Adjust the brightness of the image with the Contrast slide bar Description of Print Settings 48 Printer Driver Functions Macintosh Monochrome effects Prints a color image in a single color Select the check box and choose the color you wish to use Vivid Photo By using this function you can reproduce breathtaking sceneries in which colors especially blues and greens appear even more vibrant A major feature of this function is its ability to create vivid backgrounds of fields trees oceans and sky while maintaining the natural skin tones of people that appear in the images Photo Optimizer PRO Optimizes the color of images taken from a digital camera or scanner It is especially effective for images affected by color imbalance and over or under exposure When printing several images on one printing page optimization is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotation or other such operations group optimization of all images on the page is recommended In such cases select the Apply Throughout Page check box Preview Area Shows how the image will look when printed Description of Print Settings 49 Printer Driver Functions Macintosh E Color Panel To display the Color panel click the Color display icon 1 Canon Detailed Setting Color Correction 1 ajal i ala Print Type 2 Quality Printer Pro
4. Onthe Main tab select Manual for Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Color icon and drag the Intensity slide bar to set the intensity E Ensure that you are printing within the recommended printing area m Printing Area Print Quality is Poor or Contains Errors 148 Troubleshooting White Streaks E Print the nozzle check pattern to check the ink output If a specific color does not print in the nozzle check pattern clean the printhead m Printing the Nozzle Check Pattern m Printhead Cleaning The problem can also be resolved by aligning the printhead For details on printhead alignment refer to Straight Lines are Misaligned Print Quality is Poor or Contains Errors 149 Troubleshooting Colors are Uneven or Streaked E Increase the print quality setting in the printer driver settings Windows Macintosh 48 8 Open the Printer Properties dialog box On the Main tab click High for the Print Quality setting Open the Print dialog box For Print Mode select Manual and then click Details Click the Quality icon and then drag the Print Quality slide bar to Fine Print Quality is Poor or Contains Errors 150 Troubleshooting E Set the halftoning method to Diffusion in the printer driver settings 1 2 3 1 2 Open the Printer Propert
5. Thickness Lever to the left A maximum of 20 sheets can be loaded at once Paper Thickness Glossy Side Lever Photo Paper Pro Borderless 123 Printing Media E Handling of Printed Output e Do not stack more than 20 sheets in the paper output tray e Do not touch the printed surface until the ink is fixed approx 30 minutes Colors in dark images may appear indistinct at first but become clearer after about 30 minutes e Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours e Do not attempt to dry the ink with a hairdryer or by exposing printed sheets to direct sunlight E Storing Printed Output Follow the instructions described in Photo Paper Pro Photo Paper Pro Borderless 124 Printing Media Transparencies This film is ideal for printing presentation material for use with overhead projectors E Loading e Place one sheet of plain Letter or A4 paper under the transparencies in the sheet feeder e Set the Paper Thickness Lever to the left A maximum of 30 sheets can be loaded at once Paper Thickness Lever Plain Paper Transparencies Transparencies 125 Printing Media e You can print on either side of this media However for best results print on the side that curls in when you hold the short side of the paper Print Side E Printer Driver Settings e MediaType Transparency e Pag
6. a Windows environment also increase Print Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box E Confirm the specified ink tank is installed When an ink tank runs out of ink replace it with a new one Note gt Printed colors may not match screen colors perfectly due to basic differences in the methods used to produce colors Color control settings and environmental differences can also affect how colors appear on the screen Print Quality is Poor or Contains Errors 137 Troubleshooting Meaningless Characters or Symbols are Printed E If the problem only occurs when printing a specific document try editing the document and then printing it If this does not resolve the problem there may be a problem with your application Print Quality is Poor or Contains Errors 138 Troubleshooting Printing is Blurred Colors are Wrong If a specific color does not print check whether the corresponding ink tank is empty Replace if necessary E Print the nozzle check pattern to ensure that ink is output correctly If the nozzle check pattern does not print correctly clean the printhead m Printing the Nozzle Check Pattern m Printhead Cleaning If the problem is not resolved after cleaning the print head several times the printhead may be worn out Contact the Canon Customer Care Center Note Always ensure that you remove the p
7. border may appear Scale Specify the scaling percentage to resize the document for printing Orientation Select landscape or portrait printing Custom To specify a custom paper size click this button to open the Custom dialog box after selecting Custom 1 to Custom 3 in the Paper Size pop up menu The Custom dialog box allows you to specify the length and width of the paper Utilities Click to open the Printer Utility dialog box for maintenance operations such as printhead cleaning and nozzle check pattern printing as well as for changing the print mode Description of Print Settings 40 Printer Driver Functions Macintosh 9 Save Settings Saves the settings specified in the Page Setup dialog box 10 Preview Area This image allows you to confirm how the document will print with the selected paper settings Description of Print Settings 41 Printer Driver Functions Macintosh Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box Canon 5820D Printer Utility Version 3 9 Cleaning Cleaning Starts print head cleaning Deep Cleaning Starts print head deep cleaning 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Mainte
8. camera or scanner It is especially effective for images affected by color imbalance and over or under exposure When printing several images on one page optimization is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotation or other such operations group optimization of all images on the one page is recommended In such cases select the Apply Throughout Page check box Preview Area Shows how the image will appear when printed Printer Properties Dialog Box Description 27 Printer Driver Functions Windows Profiles Tab Canon 820D Properties 2 x Page Setup Stamp Background Effects Profiles Maintenance Printing Profiles Current Settinas Setting Default Settings i Plain Paper Paper Source Auto Sheet Feeder Print Quality Standard olor Adjustment Auto 1 tayscale Printing OFF 2 Page Size Letter Drientation Portrait Printing Type Normal size Printing Duplex Printing OFF 1 3 4 6 5 Cancel Help 1 Printing Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup and Effects tabs The Default Settings profile contains the factory default settings Printer Properties Dialog Box Description 28 Printer Driver Functions Windows Details Displays all
9. confirmation message appears click OK If the problem remains even after you repeat printhead cleaning three times perform printhead deep cleaning Printhead Cleaning 95 Routine Maintenance E Cleaning the Printhead from the Printer Ensure that the printer is on 2 Hold down the RESUME CANCEL button until the POWER lamp flashes once Now the POWER lamp starts flashing and print head cleaning begins Do not perform any other operations until the head cleaning finishes After printhead cleaning finishes print the nozzle check pattern to verify that the printhead is clean If not repeat printhead cleaning If the printhead is still not clean after the third cleaning perform printhead deep cleaning m Printing the Nozzle Check Pattern m Printhead Deep Cleaning Printhead Cleaning 96 Routine Maintenance Printhead Deep Cleaning If print quality does not improve by standard printhead cleaning try deep cleaning which is a more powerful process Perform printhead deep cleaning from the printer driver Note Printhead deep cleaning consumes more ink than standard printhead cleaning so perform this procedure only when necessary Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Deep Cleaning icon 4 When the confirmation message is displayed click OK Printhead Deep Cleaning 97 Routine
10. in Connected to Using the Printer with a Network 58 7 Printer Driver Functions Macintosh Click Share Confirm that S820D server is selected in Enter new print server name then click Send Confirm that the new print server name has been added to Current print servers then click Close Click the close box to close the Chooser e Client setup procedure 1 2 3 Select Chooser in the Apple menu Select Active in AppleTalk Select the S820D Server icon then select the printer server in Connected to Click the close box to close the Chooser Using the Printer with a Network 59 Printer Driver Functions Macintosh E Checking Print Status e Checking print status from the print server To check the status of a print job from the print server start the BJ Print Monitor Select BJ Print Monitor in the Application menu To close the BJ Print Monitor select Close Status Window in the File menu e Checking print status from a client To check the status of a print job from a client start the BU Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu e The BJ Print Monitor and BJ Status Monitor The BJ Print Monitor and the BJ Status Monitor both display a list of information concerning documents queued for printing This information includes the document name number of pages number of copies and the time when the print job was accepte
11. of data stored in the memory card and starts the appropriate application When this option is not selected the specified application is not started even if the memory card contains that type of data Setting the Application to Be Started 69 Using the Memory Card Startup Utility Windows Always start the same application When you select this option the system always starts same application regardless of the type of data stored on the memory card Note gt To change the application to be started click the Change the application button in the Auto Start Properties dialog box and select the application to be started Setting the Application to Be Started 70 Using the Memory Card Startup Utility Windows Deleting the Memory Card Startup Utility Delete the Memory Card Startup Utility following the procedure below Click the Start button and select Settings and then Control Panel If you are using Windows XP the deletion procedure is as follows Click the Start button and then select Control Panel The Control Panel is displayed 2 Double click Add Remove Programs 3 Select Memory Card Startup Utility and click Add Remove Deleting the Memory Card Startup Utility 71 Add Remove Programs Properties Adobe Acrobat 4 0 Canon 820D Delete Windows Millennium uninstall information F Secure Anti Virus for Windows 95 Memory Card Utility Netscape Communicator 4 7 Paint Shop Pro 5 01 Evaluation RealP
12. paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer If any foreign object metal or liquid falls into the printer unplug the power cord and call the Canon Customer Care Center E Printheads and ink tanks For safety reasons store printheads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake printheads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a printhead after printing The metal parts may be very hot and could cause burns 13 Safety Precautions E About the Operation Panel If the operation panel becomes damaged and the liquid crystal solution in the panel leaks out DO NOT taste or swallow the liquid If the liquid is accidentally swallowed call a physician immediately If the liquid gets on your hands or clothes wash them immediately with soap 14 Printer Driver Functions Windows Printer Driver Functions Windows gt Be Se WSs_ oe at Pp gt a A e Opening the Printer Properties Dialog Box e Printer Properties Dialog Box Description e BJ Status Monitor Functions e Cancelling a Print Job e Uninstalling Printer Drivers Printer Driver Functions Windows Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application or directly from t
13. setting Inthe Apple menu select Chooser 2 Click the 820D icon and ensure that S820D is selected as the connected destination If it is not selected select it If the problem remains disable all unnecessary Extensions and Control Panels from the Extensions Manager An Error Message is Displayed on the Screen 172 Troubleshooting Problems Unique to Windows e The BJ Status Monitor is Not Displayed e Cannot Print in Background Windows Me Windows 98 only Problems Unique to Windows 173 Troubleshooting The BJ Status Monitor is Not Displayed E Ensure that Enable bi directional support for this printer is selected 1 Open the Printer Properties dialog box from the Start menu mm Opening the Printer Properties dialog box directly from the Start menu 2 Onthe Details tab or Ports tab click Spool Settings and select Enable bi directional support for this printer or Enable bi directional support E If the printer is connected to the parallel interface ensure that the printer cable supports bi directional communication The BJ Status Monitor is displayed only when the computer and cable support bi directional communication If you do not know whether your computer and printer cable support bi directional communication contact your dealer or computer manufacturer Problems Unique to Windows 174 Troubleshooting Cannot Print in Background Windows Me Windows 98 only E Check the amount of free
14. the printer settings selected in Printing Profiles Description Displays a description of the printer settings selected in Printing Profiles You can enter the description when saving the printer settings Add to Profiles Click to save the settings currently specified in the Main Page Setup and Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to Profiles dialog box appears Retrieve from Profiles Click to activate registered printer settings The contents of the Main Page Setup and Effects tabs are changed by selecting the printer settings in Printing Profiles and then clicking this button This button is disabled when Current Settings is selected Delete Click to delete unwanted printer settings Select the unwanted item in the Printing Profiles list and click the Delete button Current Settings and Default Settings cannot be deleted Printer Properties Dialog Box Description 29 Printer Driver Functions Windows Maintenance Tab Canon 820D Properties 2 x Main Page Setup Stamp Backaround Effects Profiles Maintenance Cleaning Deep Cleaning 2 3 ae Print Head Alignment Nozzle Check Custom Settings Quiet Mode a Start Status Monitor 1 Cleaning Click to start printhead cleaning 2 Deep Cleaning Click to start printhead deep cleaning Use this function only if Cleaning has not improved the print qu
15. them in the printer in portrait orientation If the envelopes are placed in landscape orientation they may not feed properly E When using transparencies load one sheet of plain paper in the printer first and then place the transparencies on top of it The last transparency may not feed properly unless there is a sheet of plain paper beneath it Paper Does Not Feed Properly or Paper Jams 159 Troubleshooting Paper Jams Remove the paper according to the following procedure 1 Slowly pull the paper out either from the sheet feeder or from the paper output slot whichever is easier If the paper tears and a piece remains inside the printer open the front cover and remove it If you cannot pull the paper out press the POWER button twice to eject the paper automatically 2 After removing all paper close the front cover 3 Reload the paper into the printer and press the RESUME CANCEL button Note gt When reloading the paper into the printer refer to Paper Does Not Feed Properly to confirm that you are using the correct paper and are loading it into the printer correctly Paper Does Not Feed Properly or Paper Jams 160 Troubleshooting The POWER Lamp Flashes Orange An error has occurred in the printer The number of flashes indicates the type of error as outlined below Check the cause and take the appropriate action E Two flashes Out of paper paper jam or paper feed error Replace the paper correctly and pr
16. 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system E If other applications are running close them to increase available memory and try printing again E Ensure that enough memory is allocated to the application Refer to the memory requirements of your application An Error Message is Displayed on the Screen 168 Troubleshooting E Check the amount of free space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files E If the problem only occurs when printing a specific document try editing the document and then printing it If this resolves the problem there may have been a problem in the original document If the same problem occurs with the edited document contact the manufacturer of your application E There may be a problem in the printer driver Uninstall the printer driver and reinstall it Also refer to the procedure Notes on Handling the USB Interface for Windows Users in the Quick Start Guide Uninstalling Printer Drivers An Error Message is Displayed on the Screen 169 Troubleshooting Other Error Messages E If the BJ Status Monitor is displayed follow the on screen instructions If an error occurs during printing the BU Status Monitor displays the error on the Printer Status tab Follow the on screen instructions In Windows Me or
17. Advanced tab click Spool Settings and then select Print directly to printer E Verify the printer port status Note gt Verify your printer port status on the Device Manager For information on the verification operation or correcting errors refer to the Windows manual An Error Message is Displayed on the Screen 166 Troubleshooting E Ensure that the printer port setting corresponds to the printer interface connection Open the Printer Properties dialog box from the Start menu and click the Details tab or Ports tab If USBPRNnn Canon S820D or USBnnn Canon 8820D n represents a number is displayed the USB port is selected Opening the Printer Properties dialog box directly from the Start menu If the setting is incorrect shut down Windows turn off the printer and either connect the printer to the interface selected in the printer driver or install the correct printer driver corresponding to the interface E There may be a problem in the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Also refer to the procedure Notes on Handling the USB Interface for Windows Users in the Quick Start Guide An Error Message is Displayed on the Screen 167 Troubleshooting Application Error or General Protection Fault E Ensure that the application program you are using is intended for your operating system For example if you attempt to print with a Windows
18. Canon iy PHOTO PRINTER S820D X User s Guide E Table of Contents Table of Contents 2 Lech Uses add p we weay HO RI sessista aers EEn EEE aa EET 5 How to Use This Mantal ocisssiricgare averse E T EC 6 Saloy Wists AeA serii re a E E EEE 8 Printer Driver Functions Windows s sssessssssesssssssseserrrerrrrrrrrrrrrreenn ET 15 Opening the Printer Properties Dialog B BOr Pace aha ea 16 Printer Properties Dialog Box Description cceeeseseeceeeeeeeeeeeeeeeeeees 18 BJ Status Momitor FARE TIES casa casedtacinaiteapedecedetecabitinaplodoceaneetaiadianeapeteaiens 32 Cancelling a FIN BO sere dnsersanteuseineeteniee eee 35 Uninstalling Primer LE Se rassacsumonaduunsosniiinieni uaaa 36 Printer Driver Functions Macintosh sssssessssssssssssesenersrrrsrrrrrrrrrrrrrrrrrrrrrnn 37 Description of Pim SHG se ces ceectaecesecerer ere seen tance SEa 38 Be PT MONTO muran Ean 55 PACINO PIE IO riimid na 57 Using the Printer with a NetWork seersssscasirasveaisraszasntieserancenaratacsaaiecianiies 58 Uninstalling Primer DIVES ae eee ee te pene nae a 62 Using the Memory Card Startup Utility Windows c cc eeeeeeeeteeeeeeeeeeees 63 Stating the Memory Card Startup WONG sseccsccicccsrtacssnanndscaeinceeseeciandeanins 64 Setting the Application to Be Started ccccceessesescceeeeeeeesseeeeeeeeeessneeeees 68 Deleting the Memory Card Startup Utility soccccicccsccspcceeesscisccstessssesinasiecccen
19. Customer Care Center may have occurred Turn the printer off and unplug the printer from the power supply Plug the printer back in and turn the printer back on If the problem remains contact the Canon Customer Care Center The POWER Lamp Flashes Orange 163 Troubleshooting An Error Message is Displayed on the Screen e Error Writing to USBxxx e Application Error or General Protection Fault e Other Error Messages e Other Error Messages An Error Message is Displayed on the Screen 164 Troubleshooting Error Writing to USBxxx E Ensure that the printer is turned on If the POWER lamp is off turn the printer on If the POWER lamp is flashing green the printer is initializing Wait until the POWER lamp stops flashing E Ensure that the printer is securely connected to the computer Note if you are using a switch box or other devices remove and reconnect the printer directly to the computer and try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again If spooling is enabled disable it to send the print data directly to the printer and try printing again 1 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu An Error Message is Displayed on the Screen 165 Troubleshooting 2 On the Details tab or
20. Destination Select the print output destination Printer is the usual selection To check the layout or other image elements before printing select Preview To save the document as a PICT file select PICT File Print in reverse order Prints the document starting with the last page Print collated pages Prints multiple copies of the document one copy at a time Preview Area Shows how the layout will look when printed Description of Print Settings 53 Printer Driver Functions Macintosh Register Settings Dialog Box To open the Register Settings dialog box click the Apply button in the Print dialog box Camos Register settnos aa vFactory Defaults Import 2 3 4 5 Settings Displays a list of the registered print settings Import Imports a set of print settings To use the settings select the desired settings in the Settings list and click the Import button Apply E Saves the settings currently specified in the Print dialog box After clicking the button enter the name under which the settings are to be saved Remove Deletes unwanted print settings To delete unwanted settings select the settings in Settings and click the Remove button Defaults Restores the print settings selected in Settings to defaults A check mark appears next to the selected print settings Description of Print Settings 54 Printer Driver Functions Macintosh BJ Print Monitor The BJ Print Monitor allows
21. E Display Print Queue Cancel Printing Note topic of interest Printer Status One of the inks may run out during printing if printing is continued for an extended time However printing can be continued for a while even after this warning is displayed Beck Next gt For details on the BJ Status Monitor select the Help menu and click on the BJ Status Monitor Functions 34 Printer Driver Functions Windows Cancelling a Print Job To cancel the current print job first open the BJ Status Monitor Click the Canon BJ Status Monitor icon on the Task Bar PMstart S Sy AY ElDocument wordPad S Canon BJ Background Mo CIASTA Document Caron Bs status Morty 2 Click Cancel Printing Canon 820D USBPRNOI 5 xj Options Port Help Paper Thickness Lever Left Document Name untitled Print Page 1 Poges 82 Dy Cancel Printing Display Print Queue Note gt If Cancel Printing is grayed out press the printer s RESUME CANCEL button to terminate the print job Cancelling a Print Job 35 Printer Driver Functions Windows Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers This allows you to delete all the files associated with the printer driver at the same time Click the Start button and select Programs Canon S820D Uninstall Note gt For Windows XP cli
22. Maintenance Ensure that the printer is on Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utility dialog box 1 2 3 4 Select Cleaning from the pull down menu and then click the Deep Cleaning icon 5 Click OK Now the POWER lamp starts flashing and print head deep cleaning begins The process takes one or two minutes to complete so simply wait until the POWER lamp stops flashing After printhead deep cleaning finishes print the nozzle check pattern to verify that the printhead is clean If the printhead is still not clean repeat printhead deep cleaning and the nozzle check pattern printing up to three times If the problem persists the printhead may be worn out Contact the Canon Customer Care Center m Printing the Nozzle Check Pattern Printhead Deep Cleaning 98 Routine Maintenance Cleaning the Printer During normal printing ink and small scraps of paper accumulate in the printer When the accumulated debris becomes clearly visible clean the printer by the following procedure Turn the printer off 2 Ensure that the POWER lamp is off and unplug the printer Caution gt Always ensure that you unplug the printer before cleaning the printer to avoid an electric shock Cleaning the Printer 99 Routine Maintenance 3 Open the front cover and wipe the interior of the printe
23. Media High Resolution Paper This type of paper provides better color reproduction than plain paper It is suitable for printing business documents that feature graphics and for photographs E Loading e Load the paper with the whiter side facing up e Set the Paper Thickness Lever to the left Do not load paper higher than the limit mark A maximum of 80 sheets can be loaded Paper Thickness Lever Print Side Whiter Side High Resolution Paper 112 Printing Media E Printer Driver Settings e MediaType High Resolution Paper e Page Size Ensure that the setting matches the size set in the application E Handling of Printed Output Do not stack more than 50 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being ejected In this case or if the ink takes a long time to dry remove each sheet as soon as it is printed E Printable Area With some images the trailing edge of the image may be blurred if printing extends out of the printable area Canon recommends that you print within the printing area m Printing Area High Resolution Paper 113 Printing Media Glossy Photo Paper This media is thicker than High Resolution Paper with a glossy printing surface to produce printouts close to photograph quality E Loading e Load only one sheet at a time e Load the paper with the whiter side facing up Set the Paper Thickness Lever to the left e Do not use
24. Windows 98 click the Guide tab for action to be taken in response to the error An Error Message is Displayed on the Screen 170 Troubleshooting E If one of the following messages is displayed outside of the BJ Status Monitor Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting any unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Background printing failed Windows Me Windows 98 Restart Windows and try printing again Could not print application name file name Try printing again once the current job is finished An Error Message is Displayed on the Screen 171 Troubleshooting Other Error Messages E If a message with the format Error No Xn where X represents a letter and n represents a number is displayed Error No X202 Not enough memory for printing Increase available memory by closing any other applications currently running Error No X203 There is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure that the power is on and that the printer and the computer are securely connected If the problem remains verify the Chooser
25. ality Printer Properties Dialog Box Description 30 Printer Driver Functions Windows Printhead Alignment Aligns the printhead For details on printhead alignment refer to the Quick Start Guide Nozzle Check Prints the nozzle check pattern to ensure that the printhead nozzles are ejecting ink normally For details refer to Examining the Nozzle Check Pattern Power Off Click to turn the printer off Custom Settings Click to modify the printer mode Change the settings in the Custom Setting dialog box and click Send to change printer mode Quiet Mode Reduces the printing noise However the effect may be small depending on the print quality setting If you use Quiet Mode the print speed may become slower than normal Start Status Monitor Click to start the BJ Status Monitor where you can check the printer status and the progress of printing jobs Printer Properties Dialog Box Description 31 Printer Driver Functions Windows BJ Status Monitor Functions The BJ Status Monitor allows you to check the status of the printer If an error occurs the BJ Status Monitor indicates the nature of the error and suggests an appropriate solution It also checks the ink tanks and displays a warning message when the ink is low E Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer When launched the BJ Status Monitor appears as an icon on the Task Bar 7 C
26. anon 8200Printer Utility jersion Geaning Starts print head cleaning Deep Ceaning Starts print nead deep cleaning a a E aa 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance Printing the Nozzle Check Pattern previously Click to jump straight to Description of Print Settings 100 ERAS 44 orte9 gt mI 786x661 in TENE this page How to Use This Manual H Acrobat Reader S8200 User s Guide loj xj T Ele Edit Document View window Help laj xj U thi b tt t NO e6 BlS Bk ole gt DON ao aiee da se tnis Dutton to jT Bookmarks Crhunbnais Dy search for a word L Table of Contents Po Introduction L How to Use This Manual Envelopes _ Safety Precautions ose Printer Parts and Their Fur Use either European DL or US Com 10 size envelopes ae Printer Driver Functions 0A BL Printer Driver Functions M E Preparation for Printing a Using the Memory Card Star Ly Using the Memory Card Util 1 Press down on all four corners and edges of the envelopes to flatten them Routine Maintenance ep enon Dew Pinna eta 2 fth 1 led hold th d gently bend a a i the envelopes are curled hold the opposite corners ani gent ly ni 0 Compatible Media Typ them in th
27. approx 980 Magenta BCI 6M approx 740 Yellow BCI 6Y approx 480 2 Photo Cyan BCI 6PC Photo approx 430 Photo Magenta BCI 6PM Photo approx 2802 1 1500 characters per page normal text at standard and plain paper mode with Windows Me Windows 98 2 Based on printing the ISO JIS SCID No 5 pattern selecting Print a top quality photo and plain paper in the Print Advisor dialog box with Windows Me Windows 98 184 Specifications E Printer driver operating environment IBM PC AT compatible computer running on Windows XP Windows Me Windows 2000 or Windows 98 Macintosh computer equipped with a USB interface and Mac OS 9 x E Hard disk space Approx 15 MB to install on Windows Me and Windows 98 30 MB on Mac OS or approx 25 MB on Windows XP and Windows 2000 including temporary files Note gt When connecting printer and computer through USB interface use the system under the following operating environment Windows Computer in which Windows XP Windows Me Windows 2000 or Windows 98 was preinstalled by the computer manufacturer on purchase including models with preinstalled Windows 98 that was upgraded to Windows XP Windows Me or Windows 2000 Macintosh Macintosh computer that is equipped with a USB interface and Mac OS 8 6 or 9 x which was preinstalled by the computer manufacturer on purchase Specifications subject to change without prior notice 185 Specifications E Printing Area To ensure t
28. ause a fire or electric shock if the spray comes into contact with electrical components inside the printer 10 Safety Precautions Caution gt You may cause injury or damage the printer if you ignore any of these safety precautions E Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 41 F to 95 F 5 C to 35 C and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary When moving the printer carry the printer at both ends 11 Safety Precautions E Power supply Never remove the plug by pulling on the cord Do not use a powerstrip Never use a power supply voltage other than that supplied in the country of purchase The correct power supply voltages and frequencies are as follows USA Canada AC 120V 60Hz Europe AC 230V 10 50Hz Australia AC 240V 50Hz 12 Safety Precautions E Working around the printer Never put your hands or fingers in the printer while it is printing Do not place metal objects
29. ck the Start button and select All Programs Canon 820D Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK The deletion of the printer driver is complete If a message prompts you to restart your computer click OK to restart your computer Note gt gt In Windows Me or Windows 98 you can also start the Uninstaller by double clicking on Uninstall in the Canon S820D folder on the desktop Uninstalling Printer Drivers 36 Printer Driver Functions Macintosh Printer Driver Functions Macintosh Di BHe SB ldr oe at y wees e Description of Print Settings e BJ Print Monitor e Cancelling a Print Job e Using the Printer with a Network e Uninstalling Printer Drivers 37 Printer Driver Functions Macintosh Description of Print Settings e Page Setup Dialog Box a Paper Size Letter gt Version 3 9 O Banner Printing O Borderless Printing Amasai ar Ext sI e Printer Utility OOO Dialog Box 00 Height 11 00in Width 8 5in Grlantation tii O Save Settings e Print Dialog Box Canon 5820D Version 3 9 e Copies i Pages All From To BJ Cartridge Print Mode D t il d S tt Di me e A M E e Detailed Setting Dialog Media Type Details Box Plain Paper cuinant Settings Text Paper Source e e gt Options Dialog Box e Register Settings O Grayscale Printing Dialog Box Description of Print Set
30. d The total number of queued documents is also displayed The BJ Print Monitor allows you to change the print order of the queued documents BJ Print Monitor Functions m BJ Status Monitor Functions Using the Printer with a Network 60 Printer Driver Functions Macintosh E BJ Status Monitor Functions O 8200 Server SB Printing Pages 2 7 Copies 1 1 nakanoo Printi Project nakanoo Waiti 1 3 Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Note gt You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item e If you are using two or more printer servers you can switch between the BJ Status Monitor displays Select Print Server in the File menu then select the desired print server and click OK Using the Printer with a Network 61 Printer Driver Functions Macintosh Uninstalling Printer Drivers When a printer driver is no longer needed use the Installer to delete all the program files associated with it Before proceeding ensure that you save any unsaved files in any currently running applications Note KR ONS Q Load the Setup Software amp User s Guide CD ROM Double click the Printer Driver folder Double click the Installer icon When the Software Lic
31. d could result in equipment damage faults or impaired product quality Must be avoided for correct operation Windows Information for Windows users only Macintosh Information for Macintosh How to Use This Manual How to Use This Manual To view this User s Guide we recommend that you use Acrobat Reader 3 0 or later The screens shown below are for Acrobat Reader 4 0 Please note that screens displayed by Acrobat Reader 3 0 or 5 0 are slightly different Use this button to enlarge the viewing screen Select this button in the tool bar and click within the screen a 4 Displays the previous page gt Displays the next page H Acrobat Reader 58200 User s Guidel oj xj File Edt Document Vi window H 18 x AOSB M a Bookmarks Kinona S gt L Table of Contents gt DON 4P 8240 Printer Driver Functions Macintosh Returns to the page 4 you were viewing J Introduction _ How to Use This Manual _ Safety Precautions _ Printer Parts and Their Fur _ Printer Driver Functions vs Printer Driver Functions 1 10 Using the Memory Card Stat Using the Memory Card Util _ Routine Maintenance L Printing Media Troubleshooting _ Appendices L Specifications J Index Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box C
32. e Size Ensure that the setting matches the size set in the application E Handling of Printed Output e Remove each transparency as soon as it is printed e Do not touch the printed surface until the ink is fixed approx 15 minutes E Printable Area m Printing Area Transparencies 126 Printing Media T Shirt Transfers This paper is used to produce iron on transfers The image is printed backwards when Media Type is set to T Shirt Transfer in the printer driver Note For the customers in the United States refer to the instructions provided with the T Shirt transfer paper E Loading e Load only one sheet at a time e If the T Shirt transfer is curled flatten it by curling it in the opposite direction e Load the paper with the side that does not have green lines facing up e Set the Paper Thickness Lever to the right Paper Thickness Lever T Shirt Transfers 127 Printing Media E Printer Driver Settings e MediaType T Shirt Transfer e Page Size Ensure that the setting matches the size set in the application Handling of Printed Output e Remove each T Shirt transfer as soon as it is printed e The T Shirt transfer should be used as soon as it is printed Refer to the supplied instructions for details on how to use this media E Printable Area m Printing Area T Shirt Transfers 128 Printing Media Banner Paper This is long paper that consists of consecutive sheets of Letter or A4 s
33. e opposite direction _ Envelopes Ly High Resolution Paper Ensure that the flap of the envelope is perfectly straight Glossy Photo Paper GI _ High Gloss Photo Film Glossy Photo Cards Ft _ Photo Paper Pro _ Photo Paper Pro Transparencies _ T Shirt Transfers Banner Paper amp _ Troubleshooting Appendices L Specifications Envelopes Index 100 ejja coortss gt m 786x661 in Displays the table of contents Click the heading to jump to the topic Click the symbol to see the headings for each chapter Click the symbol to close the headings Safety Precautions A Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely Do not attempt to use the printer in any way not described in this manual Warning gt You may cause an electric shock fire or damage the printer if you ignore any of these safety precautions E Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners E Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord IN S Safety Precautions Never plug the p
34. eaning the Printer Client Macintosh Compatible Media Types Deep Cleaning Duplex Printing Envelopes Error Message Fit to page Printing Front cover Gamma Correction Macintosh General Protection Fault Glossy Photo Cards Glossy Photo Paper Index 57 35 55 30 42 94 99 59 106 30 97 23 53 108 164 170 172 2233 157 51 168 118 114 Index H High Gloss Photo Film 116 High Resolution Paper 112 Ink Tank 84 85 M Media Type Macintosh 44 Media Type Windows 19 Memory Card Setup Utility 64 N Network Macintosh 58 Nozzle Check Pattern 93 Opening the Printer Properties Dialog Box Windows 16 p Page Setup Dialog Box Macintosh 39 Page Size Windows 21 Paper feed roller 110 Paper Jams 160 Paper Size Macintosh 39 Photo Optimizer PRO Macintosh 49 Photo Optimizer PRO Windows 27 Photo Paper Pro 120 123 193 Index PICT File Macintosh 53 Poster Printing 22 52 POWER Lamp 161 Print Advisor Windows 20 Print Dialog Box Macintosh 44 Print Mode Macintosh 44 Print server Macintosh 58 Printable area 186 Printer Driver Macintosh 37 Printer Driver Windows 15 Printer port 166 167 Printer Properties Dialog Box Windows 16 18 Printing Area 186 Printing the Nozzle Check Pattern 90 Q Quiet Mode 31 R Replacing an Ink Tank 85 S Simulate illustration Macintosh 48 Simulate Illustration Windows 26 Specifications 179 194 Index T Transparencies 125 Tran
35. emory card within Windows Explorer Starting the Memory Card Startup Utility 65 Note Note Using the Memory Card Startup Utility Windows Eject the Memory Card When selected the indicator lamp starts blinking a message will appear and the printer gets ready for memory card ejection When the indicator lamp goes off press the Eject button and remove the memory card Ifyou are using Windows XP or Windows 2000 the computer recognizes the card slot as a removable disk Therefore if you want to turn off the printer while you are using the computer perform the hardware removal operation by using the ik icon found on the right side of the task bar Change the drive s read write attribute Displays the USB Memory Card Settings dialog box where you can change the mode Read only mode or Read write enabled mode of the card slot by following the on screen instructions By default the mode is set to read only Before changing the mode remove the memory card by using Eject the Memory Card option Auto start an application when a card is inserted Do nothing when a card is inserted Determines whether an application will start each time the memory card is inserted gt You can set the application to be started in advance with the Auto Start Properties function Setting the Application to Be Started Starting the Memory Card Startup Utility 66 Using the Memory Card Startup Utility Windows Do not display this dialo
36. emove the ink tank Do not touch the lock lever remove only the ink tank Important gt Handle ink tanks carefully to avoid staining clothing or the surrounding area e Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Replacing an Ink Tank 86 Routine Maintenance 3 Unpack the new ink tank and pull off the orange tape Discard the pastic wrapper Replacing an Ink Tank 87 Routine Maintenance 4 Remove the orange protective cap from the bottom of the ink tank Never press here Ink may squirt out of the tank Important gt Do not re attach the protective cap once you have removed it Once you have removed the protective cap do not touch the open ink port Replacing an Ink Tank 88 Routine Maintenance 5 Insert the ink tank in the printhead holder Press on the PUSH mark until the ink tank snaps firmly into place 6 Close the front cover The printhead holder moves to the right The ink tank installation process is now complete Note gt To maintain optimal print quality use an ink tank within six months of first use e Once an ink tank has been used do not remove it from the printer and leave it out in the open An ink tank left out in the open and then reinstalled in the printer may not function Replacing an Ink Tank 89 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine wheth
37. ense Agreement is displayed click Accept if you agree Select Uninstall from the pop up menu and then click Uninstall If a warning message appears indicating that other applications are running e Click Cancel and save the document s if there are any unsaved documents open in the other applications e Click Continue to continue the uninstall operation After the uninstall is complete a message appears prompting you to restart your computer Click Restart Uninstalling Printer Drivers 62 Using the Memory Card Startup Utility Windows Using the Memory Card Startup Utility Windows s u Wwe or aM p wee e Starting the Memory Card Startup Utility e Setting the Application to Be Started e Deleting the Memory Card Startup Utility 63 Using the Memory Card Startup Utility Windows Starting the Memory Card Startup Utility Use the Memory Card Startup Utility installed on your computer to change the settings when you insert a memory card or to change the read write mode of the card slot Normally the Memory Card Startup Utility starts automatically when you insert a memory card To start it manually follow the instructions below Note Always use the Memory Card Startup Utility to eject a memory card If you eject a memory card while the indicator lamp is on or blinking the memory card may not operate properly When you select Change the drive s read write attribute and set the Read Write mode note t
38. er Thickness Lever to the left Paper Thickness Lever Cut Corner High Gloss Photo Film 116 Printing Media E Printer Driver Settings e MediaType High Gloss Photo Film e Page Size Ensure that the setting matches the size set in the application Handling of Printed Output e Remove each sheet as soon as it is printed e Do not touch the printed surface until the ink dries Printable Area With some images the trailing edge of the image may be blurred if printing extends out of the printable area Canon recommends that you print within the printing area m Printing Area High Gloss Photo Film 117 Printing Media Glossy Photo Cards This photo size paper is intended for printing images that cover the entire surface of the card without a white border When printing use the original application software ZoomBrowser EX PhotoRecord for Windows or ImageBrowser for Macintosh This media is available to print from the operation panel E Loading e Load the paper with the glossy side facing up e Set the Paper Thickness Lever to the left e A maximum of 20 sheets can be loaded at once e Do not use the loading support sheet provided with the package Print Side Bisa Glossy Side Thickness Lever Glossy Photo Cards 118 Printing Media E Handling of Printed Output e Do not stack more than 20 sheets in the paper output tray e Do not touch the printed surface until the ink drie
39. er the ink sprays normally from the printhead nozzles and to verify printhead alignment Use this function when printed results are blurred or the color is incorrect Nozzle check pattern printing can be started from the Windows and Macintosh printer drivers or from the printer itself E Printing the Nozzle Check Pattern from the Printer Drivers With the printer on load a sheet of Letter or A4 paper in the printer 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Nozzle Check icon 4 When the confirmation message is displayed click OK m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 90 1 2 Routine Maintenance With the printer on load a sheet of Letter or A4 paper in the printer Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utilities dialog box Select Test Print from the pull down menu and then click the Nozzle Check icon When the confirmation message is displayed click OK m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 91 Routine Maintenance E Printing the Nozzle Check Pattern through the Printer With the printer on load a sheet of Letter or A4 paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lamp flashes tw
40. ess the RESUME CANCEL button If paper has jammed in the printer clear the jam and press the RESUME CANCEL button E Three flashes Paper jam If paper has jammed in the printer clear the jam replace the paper in the printer correctly and press the RESUME CANCEL button mm Paper Jams E Four flashes Empty ink tank One of the ink tanks is empty Replace it Replacing an Ink Tank The POWER Lamp Flashes Orange 161 Troubleshooting E Six flashes No printhead installed Install a printhead E Seven flashes Defective printhead Remove and reinstall the printhead Also ensure that the protective cap has been removed If reinstalling the printhead does not resolve the problem replace it with a new one E Eight flashes Waste ink tank almost full The printer has a built in waste ink tank for the ink used during printhead cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink tank becomes completely full contact the Canon Customer Care Center to have the waste ink tank replaced Note Canon recommends to call the Canon Customer Care Center as soon as this error occurs Once the waste ink tank becomes completely full printing will be no longer possible The POWER Lamp Flashes Orange 162 Troubleshooting E POWER lamp flashes alternate green and orange An error that requires contacting the Canon
41. file Recommended by Canon 3 Gommone o a _ d 4 Bi Color Balance 0 j C Cyan 0 onn Magenta 5 0 A Yellow 0 ms Black Special effects Color Intensity Restore Defaults o onn Color Correction Select a color correction method BJ Standard ColorSync or None BJ Standard is usually the optimum color correction method for printing with a Bubble Jet printer When ColorSync is selected you should also specify the Print Type and Printer Profile settings Description of Print Settings 50 Printer Driver Functions Macintosh Print Type For printing that emphasizes intermediate colors select Photo For printing that emphasizes the brightness of primary colors select Graphics For documents that contain large amounts of a basic color select Spot Color Printer Profile Select optimized color characteristics a profile for the media type and other factors Gamma Correction This function adjusts the color contrast not including pure black and white To adjust the contrast select the check box and move the slide bar Moving the bar to the right darkens the entire image while increasing contrast in the lighter areas and decreasing contrast in the darker areas Color Balance Move the bar for each color to adjust the balance of color intensity Moving the bar to the right intensifies the color Intensity Move the slide bar to adjust the print density Moving the bar to the rig
42. g when a card is inserted When this check box is selected this screen is not displayed even when a memory Card is inserted Close Closes the Memory Card Startup Utility Starting the Memory Card Startup Utility 67 Using the Memory Card Startup Utility Windows Setting the Application to Be Started Set the application to be started whenever a memory card is inserted or Start an application is clicked 1 Open the Memory Card Startup Utility and then click Auto Start Properties m Starting the Memory Card Startup Utility The Auto Start Properties dialog box is displayed 2 Specify Start Settings and then click the OK button Setting the Application to Be Started 68 x E Select the application to auto start when a card is inserted r Start Settings Start the appropriate application recommended To select the application to be started click Change the application after selecting the data type or double click the data type Data Type Application to be started V Digital Camera data sti ZoomBrowser v Movie data wmplayer V Audio data winamp v Other Explorer Change the application C Always start the same application Application to be started Explorer Change the application Cancel Using the Memory Card Startup Utility Windows Start the appropriate application recommended When you select this option the system automatically identifies the type
43. gins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled 0 12 in 3 0 mm f 4 2in 30 5 mm Ga Recommended printing area Printable area ee _ o 84 in 21 5 mm a npa 0 25 in 6 4 mm 0 25 in 6 3 mm 188 Specifications Envelopes Size Printable Area width x height US Com 10 8 3 x 3 9 in 211 8 x 98 0 mm European DL 7 5 x 4 1 in 190 5 x 103 2 mm 0 13 in 3 4 mm He p Printable area 0 13 in 3 4 mm t 0 12in 3 0mm 1 04 in 26 5 mm 189 Specifications Banner Paper Size Printable Area width x height Banner Paper Letter 8 0 x 65 7 in 203 2 x 1668 4 mm A4 8 0 x 69 8 in 203 2 x 1774 0 mm Le 1 3 in 33 0 mm 0 2 in 5 0 mm je tet 10 12 in 3 0 mm a 0 13 in 3 4 mm Max 6 sheets i Recommended printing area Printable area 190 Index Index A R ti k Po A Application Error 168 B Background printing Macintosh 55 Background printing Windows 175 Banner Paper 129 BCI 6BK 85 BCI 6C 85 BCI 6M 85 BCI 6PC Photo 85 BCI 6PM Photo 85 BCI 6Y 85 BJ Print Monitor Macintosh 55 BJ Status Monitor Macintosh 61 BJ Status Monitor Windows 32 170 174 Booklet Printing 22 Borderless Printing 22 40 191 Cancelling a Print Job Macintosh Cancelling a Print Job Windows Chooser Macintosh Cleaning Cl
44. h a digital camera otherwise you may not be able to take photographs This printer supports only the format used by the digital camera Since this printer does not support the unique format of the computer format it with the digital camera If you change or manipulate the contents of a memory card from a computer be sure to print the contents from the computer If you print the contents from the operation panel the information may not print properly Starting the Memory Card Utility 74 Using the Memory Card Utility Macintosh Inthe Apple menu click BJ Utility The Memory Card Utility is displayed Oo SS BI Utility F Start an application Change the drive s read write attribute Auto start an application when a card is inserted Auto start an application when Do nothing when a card is inserted LJ Do not display this dialogue when a card is inserted Start an application Starts an application Depending on the application the contents of the memory card may be displayed Starting the Memory Card Utility 75 Note Using the Memory Card Utility Macintosh Change the drive s read write attribute Displays the Driver Settings dialog box where you can change the mode Read only mode or Read write enabled mode of the card slot by following the on screen instructions By default the mode is set to read only Be sure to eject the memory card before you change the mode A
45. hat the best print quality the printer allows a margin along each edge of media Printing area dark blue Canon recommends that you print within this area om Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision m4 x 6 A4 B5 A5 mmi etter Legal m Envelopes m Banner Paper 186 Specifications 4 x 6 A4 B5 A5 Size Printable Area width x height 4 x 6 3 7 x 5 7 in 94 8 x 144 4 mm A4 8 0 x 11 4 in 203 2 x 289 0 mm B5 6 9 x 9 8 in 175 2 x 249 0 mm A5 5 6 x 7 9 in 141 2 x 202 0 mm Note gt When printing on Photo Paper Pro and Glossy Photo Paper selection of Borderless Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled 0 12 in 3 0 mm A p Jr in 30 5 mm mam Recommended printing area Printable area t 0 2in anmi 0 84 in 21 5 mm le ii Sate 0 13 in 3 4 mm 0 13 in 3 4 mm 187 Specifications Letter Legal Size Printable Area width x height Letter 8 0 x 10 7 in 203 2 x 271 4 mm Legal 8 0 x 13 7 in 203 2 x 347 6 mm Note gt When printing on PR 101 and GP 301 GP 301N selection of Borderless Printing enables you to make prints with no mar
46. he POWER Lamp Flashes Orange e An Error Message is Displayed on the Screen e Problems Unique to Windows e Problems Unique to the Macintosh 132 Troubleshooting Cannot Install the Printer Driver Follow the installation procedure correctly Install the printer driver carefully following the procedures described in the Quick Start Guide If the printer driver was not installed correctly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note gt Ifthe Installer was forcibly terminated due to an error in Windows Windows may be unstable and this will prevent the printer driver from being installed Restart the computer before reinstalling the printer driver E Close any other applications before installation Sometimes the printer driver cannot be installed because another application is running Cannot Install the Printer Driver 133 Troubleshooting E If the Installer for the printer driver does not start up automatically when you insert the Setup Software amp User s Guide CD ROM double click My Computer in the Windows screen for Windows XP click Start and select My Computer and then le click the CD ROM i S double click the C OM icon Note gt Ifyou are typing in the file name you must specify the CD ROM drive letter and the installation program MSetup exe The CD ROM drive letter is computer dependent E Confirm that there are
47. he Windows Start menu Opening the Printer Properties dialog box from an application This method is generally used to specify printer settings just before printing The operations may vary slightly depending on the application This section describes only the general procedure for opening the Printer Properties dialog box inan application select the command to print a document The Print dialog box can usually be opened by selecting Print from the File menu 2 Ensure that Canon 820D is selected in the Name field Then click the Properties button The Printer Properties dialog box opens Note gt Depending on the application the command and menu names may differ and there may be more steps involved in opening the Printer Properties dialog box For further details see the user s manual for the application Opening the Printer Properties Dialog Box 16 Printer Driver Functions Windows Opening the Printer Properties dialog box directly from the Start menu This method is used for maintenance operations such as printhead cleaning or to specify printer settings common to all application programs When the Printer Properties dialog box is opened from the Start menu the Windows operating system adds several tabs including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to your Windows documentation C
48. he following points Change the write protection switch or seal to prevent accidental erasing of the memory card to write enabled mode before inserting the memory card If you insert a write protected card the computer may not operate normally If you change the contents of a memory card you must format the memory card with a digital camera otherwise you may not be able to take photographs This printer supports only the format used by the digital camera If you change or manipulate the contents of a memory card from a computer be sure to print the contents from the computer If you print the contents from the Operation Panel the information may not print properly Starting the Memory Card Startup Utility 64 Using the Memory Card Startup Utility Windows Double click the i icon found on the right side of the task bar The Memory Card Startup Utility is displayed x anm Start an application View card contents in Explorer f f Eject the Memory Card i Cm Change the drive s read write attribute Auto start an application when a card is inserted Auto Start Properties C Do nothing when a card is inserted l Do not display this dialogue when a card is inserted Start an application Starts an application Depending on the application the contents of the memory card may be displayed View card contents in Explorer Displays a list of the files stored on the m
49. hem from direct exposure to air or sunlight e Do not mount printouts in an adhesive type album as you may not be able to remove them e Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow Photo Paper Pro 121 Printing Media E Printable Area With some images the trailing edge of the image may be blurred if printing extends out of the printable area Canon recommends that you print within the printing area m Printing Area Note gt For photograph and illustration data that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 inches For instructions on setting margins refer to the user s manual for your application Photo Paper Pro 122 Printing Media Photo Paper Pro Borderless Made of the same material as the paper described previously this photo size paper is intended for printing images that cover the entire surface of the card without a white border When printing use the original application software ZoomBrowser EX PhotoRecord for Windows or ImageBrowser for Macintosh This media is available to print from the operation panel E Loading e Load the paper with the glossy side facing up e Set the Paper
50. ht increases the density Description of Print Settings 51 Printer Driver Functions Macintosh Options Dialog Box To open the Options dialog box click the Options button in the Print dialog box 1 Canon Options 1Page Sheet Printing Layout Page Order Left to right Page Border None O Duplex Printing Stapling Side Long side stapling 2 Short side stapling Margin for stapling 10 O Fit to page Printing Printer Paper Size w Letter Destination Zz UO Printin reverse order 5 A 1 Print collated pages 6 Layout Allows you to print two or four pages of a document on a single page or to enlarge printing so that a single page spans multiple sheets of paper Poster Printing If you select 2Page Sheet Printing or 4Page Sheet Printing you should also set the Page Order to specify the document page order for printing The Border option allows you to select whether to print a border around the individual document pages Description of Print Settings 52 Printer Driver Functions Macintosh Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print on the other side Fit to page Printing The document is automatically resized to fit the paper size When using this function ensure that you correctly specify the Printer Paper Size
51. ice m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 92 Routine Maintenance E Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer Lines missing here indicate the printhead requires cleaning Unevenness in these patterns indicates the printhead requires alignment Printing the Nozzle Check Pattern 93 Routine Maintenance Printhead Cleaning Clean the printhead if you suspect that the nozzles might be clogged Printhead cleaning can be performed either from the printer drivers or from the printer itself Note gt Cleaning the printhead consumes ink so perform printhead cleaning only when necessary E Cleaning the Printhead from the Printer Drivers Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Cleaning icon 4 When the confirmation message is displayed click OK Printhead Cleaning 94 Note 1 2 Ya A O Routine Maintenance Ensure that the printer is on Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utility dialog box Select Cleaning from the pull down menu and then click the Cleaning icon When the
52. ices 71 Table of Contents Using the Memory Card Utility Macintosh 0 0ceee E EE EE E 73 Starting the Memory Card WEY isereissirini ienn 74 Setting the Application to Be Started ononnnnneeooeeenenneeseeeeennnesrrserrnneseeeene T Deleting the Memory Card UNY scnseirscnsniarenonnsiesseei enia 80 Routine Maintenant daniccserccsncteorsasheersstesinaxtosncnentecianinns EEE cee 83 When to Replace Ink Tank and Maintain Printhead E TT 84 Replacingan Ink Tank Asieintianiessenn nie 85 Printing the Nozzle Check E N N 90 Printhead Cleaning cesccceeeeteeeeeeeees PETATA TEE EEE T arasan 94 Printhead Deep Cleaning cccsnasreneinasaaann eaa 97 CGleamino me RE arican aan enna aoeneeeiaaa anaes 99 Ware Oe ne PENTET yearn a EE ETENE 101 Printing Media 2s wiiccneeethssrsicerssandushh ci auendariemaddunexe lasdeaseaditeuna pone dtanaiiisdudaiess Reaver 105 Compatible Media TYPOS sintieckccisieninrtanannianciitinainsiniediaiiwaninabeneiina 106 Envelopes arenira TA E A A 108 High R solution PADET inns tcaneniniwnenean iene te Glossy PROLA PADET sparen mina vaterciacecsiaaseansiered a 114 High Gloss Photo Film 2 2 2 ccccccccscccccsenccsesecct PEETER TE EE TAT 116 Glosy PROG CAE osnisepee hanehane 118 Photo Papar Pro aruiraorsiisiswii Pca a E E E T E ETETA 120 Photo Paper Pro BorderlESS a acicdipisnnandnnapniendcnaninands N Transparencies E E T sanoen kaeti Hvonn 125 T Spn Tanso nasaan a a an a
53. ies dialog box On the Main tab select Custom for the Print Quality setting and click Set Click Diffusion for the Halftoning setting Open the Print dialog box For Print Mode select Manual and then click Details Click the Quality icon and then click Diffusion for the Halftoning setting Print Quality is Poor or Contains Errors 151 Troubleshooting Printer Does Not Start or Stops During Print Jobs e Printing Does Not Start e Printing Stops Before It is Completed e Printer Moves But Does Not Print e Printhead Holder Does Not Move to the Center Printer Does Not Start or Stops During Print Jobs 152 Troubleshooting Printing Does Not Start E Ensure that the printer is turned on If the POWER lamp is off press the POWER button If the POWER lamp is flashing green the printer is initializing Wait until the POWER lamp stops flashing Note gt When printing a large amount of data such as a photo or graphics it takes longer than usual to begin printing While the POWER lamp is flashing the computer processes the data and sends it to the printer Simply wait until the processing is completed E Ensure that the printer is securely connected to the computer Note Ifyou are using a switch box or other device remove and reconnect the printer directly to the computer Try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Re
54. imes and release the button 3 Repeat this operation until there are no more smudges on the test page Print Quality is Poor or Contains Errors 146 Troubleshooting Printed Surface is Scratched E Ensure that you are using suitable paper The paper weight must be less than 28 Ib 105 g m If you use non Canon brand paper heavier than 28 Ib 105 g m the printhead may scratch the printed surface Clean the printhead first and print with the correct paper e The paper must not be curled This problem can be resolved by simply turning the paper over E Before starting Borderless Printing check the paper that you are using With Borderless Printing the print quality may decrease or smudging may occur at the top and bottom edges of the paper Use Photo Paper Pro or Glossy Photo Paper If smudging still occurs set the Paper Thickness Lever to the right and try printing again E When printing on thick paper set the paper thickness lever to the MA mark This widens a gap between the printhead and the paper If the paper is scratched even when printing on plain paper also try this Print Quality is Poor or Contains Errors 147 Troubleshooting E Reduce the Intensity setting in the printer driver and try printing again When printing an image with high intensity the paper may absorb too much ink and become wavy This may cause the printed surface to become scratched 1 Open the Printer Properties dialog box 2
55. it could jam in the printer E Types The following types of media can be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the Quick Start Guide mm Envelopes m High Resolution Paper m Glossy Photo Paper High Gloss Photo Film m Glossy Photo Cards m Photo Paper Pro m Photo Paper Pro Borderless m Transparencies m T Shirt Transfers Banner Paper Compatible Media Types 107 Printing Media Envelopes Use either US Com 10 or European DL size envelopes E Preparation for Printing Press down on all four corners and edges of the envelopes to flatten them as shown below 2 Ifthe envelopes are curled hold the opposite corners and gently bend them in the opposite direction Ensure that the flap of the envelope is perfectly straight Ks N Envelopes 108 Printing Media 3 ifthe leading edge of an envelope is puffed up or curled use a pen to press the envelope flat and sharpen the crease Press the envelope completely flat working from the middle to the edge SS x x O E ay The above illustrations show a side view of the leading edge of the envelope The envelopes may jam in the printer if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 0 2 in 5 mm E Unsuitable Envelopes e Envelopes with an embossed or treated surface e Envelopes with a double flap
56. ize paper ideal for printing long posters or banners up to six sheets long E Preparation for Printing e When tearing the banner paper tear off one more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length E Loading Setthe Paper Thickness Lever to the right 2 Load the banner paper with the printing side facing up Gently fold the perforation between the first and second sheets Leave the rest of the paper folded up Banner Paper 129 Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table Ensure that the ink does not stain the table or floor Banner Paper 130 Printing Media E Printer Driver Settings e MediaType Plain Paper e Page Size When using letter size banner paper Letter When using A4 banner paper A4 e Copies Must be set to 1 to print correctly e In Windows select Banner Printing for Printing Type on the Page Setup tab e On a Macintosh before creating the document select Banner Printing in the Page Setup dialog box E Printable Area m Printing Area Banner Paper 131 Troubleshooting Troubleshooting s w m ldi of p Aa e Cannot Install the Printer Driver e Print Quality is Poor or Contains Errors e Printer Does Not Start or Stops During Print Jobs e Paper Does Not Feed Properly or Paper Jams e T
57. ized to fit the paper size When using this function ensure that you have correctly specified the Page Size and the Printer Paper Size Scaled Printing The document is resized when printed When this is selected you can specify the Printer Paper Size and Scaling Page Layout Printing Pages are reduced and printed so that 2 to 16 document pages fit on each printed page Booklet Printing The multiple page document is printed so that two pages of the document fit on each printed page The print order is set automatically After the document is printed you can create a booklet by folding and saddle stitching the document Poster Printing This enlarges and splits the print image across several sheets of paper The printed sheets can then be assembled to make a large poster Banner Printing Select this when printing on banner paper Borderless Printing The image is printed on the entire paper surface so that no margins are left on the four sides of the paper The media types available for Borderless Printing are Photo Paper Pro and Glossy Photo Paper For all other media types the print quality may decrease Printer Properties Dialog Box Description 22 Printer Driver Functions Windows Amount of Extension When you select Borderless Printing the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size You can use the Amount of Extension slide bar to adjust ho
58. k Attempting to print causes the POWER lamp to flash four times Replacing an Ink Tank If printing becomes faint or a specific color is no longer printing even though there is still enough ink the printhead nozzles are probably clogged Follow the procedures below to clean the nozzles mm Printing the Nozzle Check Pattern If the print quality is poor mm Printhead Cleaning If the problem remains mm Printhead Deep Cleaning If printhead deep cleaning does not resolve the problem the printhead may be worn out Contact the Canon Customer Care Center When to Replace Ink Tank and Maintain Printhead 84 Routine Maintenance Replacing an Ink Tank When replacing an ink tank check the model number very carefully The printer will not print properly if an incorrect ink tank is used or installed in an incorrect position With this printer ink tanks must be installed from the right in the order indicated below e Yellow BCI 6Y e Magenta BCI 6M e Cyan BCI 6C e Photo Magenta BCI 6PM Photo e Photo Cyan BCI 6PC Photo e Black BCI 6BK Note gt Damage caused by using a refilled cartridge is not covered by the Canon warranty Canon recommends using only original Canon ink tanks to ensure the best quality Ensure that the printer is on and then open the front cover The printhead holder moves to the center Replacing an Ink Tank 85 Routine Maintenance 2 Remove the empty ink tank Push the tab and r
59. layer G2 Uninstall Windows Millennium Using the Memory Card Startup Utility Windows Perform the subsequent operations as instructed on the screen Deleting the Memory Card Startup Utility 72 Using the Memory Card Utility Macintosh Using the Memory Card Utility Macintosh Ss Mee Ws or a Pp wee e Starting the Memory Card Utility e Setting the Application to Be Started e Deleting the Memory Card Utility 73 Using the Memory Card Utility Macintosh Starting the Memory Card Utility Use the Memory Card Startup Utility installed on your computer to change the settings when you insert a memory card or to change the read write mode of the card slot Normally the Memory Card Startup Utility starts automatically when you insert a memory card To start it manually follow the instructions below Note Before you eject a memory card be sure to discard the icon into the Trash If you eject a memory card while the access lamp is on or blinking the memory card may not operate properly e When you select Change the drive s read write attribute and set the Read write mode note the following points Change the write protection switch or seal to prevent accidental erasing of the memory card to write enabled mode before inserting the memory card If you insert a write protected card the computer may not operate normally If you change the contents of a memory card you must format the memory card wit
60. lick the Canon Bu Status Monitor icon on the Task Bar Astan A y i Document WordPad s Canon BJ Background Mo 84 CIRSTR Document C The BJ Status Monitor appears BJ Status Monitor Functions 32 Printer Driver Functions Windows G Canon 820D USBPRNOI 5 x Options Port Help Pinter Status Guide Paper Thickness Lever Left Document Name untitled Print Page 1 Progress 82 ec ec es Cancel Printing Display Print Queue Note gt Toopen the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button BJ Status Monitor Functions 33 E When errors occur or ink runs low Printer Driver Functions Windows The BJ Status Monitor is automatically displayed when an error occurs e g if the printer runs out of paper or ink is low In such cases take the appropriate action as described in the Printer Status tab In Windows Me or Windows 98 click the Guide tab and follow the instructions on screen When paper has run out Canon 820D USBPRNO1 i Help zix Q Canon 5820D USBPRNO1 Options Port When the ink level is low i xi Guide The printer is out of paper Load more paper then press the RESUME button zi Paper Thickness Lever Left Document Name untitled Print Page il Progress 100
61. lick the Start button then select Settings Printers For Windows XP click Start and select Control Panel Printers and Other Hardware Printers and Faxes 2 Select the Canon 820D icon a Open the File menu and select e Windows Me Windows 98 gt Properties e Windows XP Windows 2000 gt Printing Preferences The Printer Properties dialog box opens Opening the Printer Properties Dialog Box 17 Printer Driver Functions Windows Printer Properties Dialog Box Description e Main Tab e Page Setup Tab e Stamp Background Cano 1 S820D P operties Tab e Effects Tab e Profiles Tab e Maintenance Tab j YY High Te a S3 Note The screens in this section refer to Windows Me Windows 98 operation The equivalent screens for Windows XP and Windows 2000 may look slightly different Printer Properties Dialog Box Description 18 Printer Driver Functions Windows Main Tab Canon 5820D Properties j E 1 2 6 3 4 5 1 Media Type Ensure that this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To select custom Print quality select Custom and click the Set button Printer Properties Dialog Box Description 19 6 Printer Driver Functions Windows Color Adjustment Select the method of color adjustment To make detailed color adjustments select Man
62. nance mm Printing the Nozzle Check Pattern Description of Print Settings 42 Printer Driver Functions Macintosh m Printhead Cleaning m Printhead Deep Cleaning Note gt For information about Printhead Alignment refer to the Quick Start Guide Description of Print Settings 43 Printer Driver Functions Macintosh Print Dialog Box The Print dialog box specifies the media type and print settings to be used for your print job To open the Print dialog box select Print from the File menu in an application Canon 820D Version 3 9 SS E E A Copies Pages All From tJ To BJ Cartridge Print Mode 1 Media Type Details 4 Plain Paper SS ce 56 z 7 i Print Quality Normal Fast i Paper Source i Halftoning Diffusion i Auto Feeder i Color Correction BJ Standard i 6 2 Grayscale Printing 1 MediaType Ensure that this setting matches the type of paper media loaded in the printer 2 Grayscale Printing Select to print a grayscale version of a color document 3 Print Mode Select the icon that most closely resembles your document and required print results Description of Print Settings 44 Printer Driver Functions Macintosh 4 Details Allows you to manually set the print quality and color settings in the Detailed Setting Dialog Box 5 Options Specify the output destination print order and page layout for the doc
63. no problems with the Setup Software amp User s Guide CD ROM In Windows use Windows Explorer to ensure that the CD ROM can be read Ina Macintosh check that the CD ROM icon is visible If there is a problem with the CD ROM contact the Canon Customer Care Center Cannot Install the Printer Driver 134 Troubleshooting Print Quality is Poor or Contains Errors e Cannot Print to End of Job e Colors are Unclear e Meaningless Characters or Symbols are Printed e Printing is Blurred Colors are Wrong e Straight Lines are Misaligned e Printed Paper Curls or Ink Blots e Back of Paper is Smudged e Printed Surface is Scratched e White Streaks e Colors are Uneven or Streaked Print Quality is Poor or Contains Errors 135 Troubleshooting Cannot Print to End of Job E Confirm that the Page Size setting matches the size of the paper loaded in the printer First check the Page Size setting in the application Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh E Check the amount of the space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files Print Quality is Poor or Contains Errors 136 Troubleshooting Colors are Unclear E Confirm that the Media Type setting in the printer driver matches the type of paper loaded in the printer If you are printing a photograph or an illustration from
64. oa e Banner FADET soisacai aah bin Aasidatanalneinibiniabaats 129 Table of Contents CAR ee eB Nd arerp a E 132 Cannot SEAN the Printer DOE sssrinin 133 Print Guality is Poor or Contains EMOS ssosresanssini siisi nine unnin 135 Printer Does Not Start or Stops During Print Jobs c ceeeeeeeeeees 152 Paper Does Not Feed Properly or Paper Jams 2 ccceeeeeeeeeeeeeeeeees 158 The POWER Lamp Flashes Orange ssssssesossssseseeesoseserenessrrrrnrrseeerrrrnessene 161 An Error Message is Displayed on the Screen ccceeeeeeeeeeeeeeeeeeee 164 Problems Unique to Windows scisesecenice eis 173 Problems Unique to th Macintosh ssisisssniininiisicsii naniii 176 SPECE O E E E E 179 OI Fe E E E T E T E E T 191 Introduction Introduction Thank you for purchasing the Canon S820D Photo Printer This User s Guide provides complete explanations of the features and functions of the printer This guide uses the following symbols to indicate important information Always observe these instructions Warning gt Instructions that if ignored could result in death or serious personal injury caused by incorrect operation of the equipment Must be observed for safe operation Caution gt Instructions that if ignored could result in personal injury or material damage caused by incorrect operation of the equipment Must be observed for safe operation Important gt Prohibited actions that inadvertently performe
65. or pressure seals Envelopes 109 Printing Media E Loading e Place envelopes lengthwise with the flap to the left and the address side facing upwards e Set the Paper Thickness Lever to the right e Up to 10 envelopes can be loaded at once Note If even after removing any curl in the envelopes they still will not feed properly clean the paper feed roller 1 Ensure that the printer is turned on If any paper is loaded in the printer remove the paper 2 Hold down the RESUME CANCEL button when the POWER lamp flashes three times release the RESUME CANCEL button Envelopes 110 Printing Media The paper roller will rotate ten times as it cleans Repeat this operation three times 3 Load a sheet of Letter or A4 plain paper in the printer 4 Hold down the RESUME CANCEL button when the POWER lamp flashes three times release the RESUME CANCEL button The paper that is loaded in the printer will feed through the printer and be ejected Repeat this operation three times If the printer still will not feed envelopes through even after cleaning the paper feed roller perform the procedure described in step 4 again E Printer Driver Settings e MediaType Envelope e Page Size Select either 10 Env or DL Env according to the envelope size you are using e Orientation Landscape E Handling of Printed Output Remove each envelope as it is printed E Printable Area m Printing Area Envelopes 111 Printing
66. place the cable s and try printing again Printer Does Not Start or Stops During Print Jobs 153 Troubleshooting E Ensure that the correct printer driver is selected In Windows ensure that Canon S820D is selected in the Print dialog box In Macintosh ensure that S820D is selected in the Chooser Note In Windows you can set the Canon S820D Photo Printer as the default printer E Ensure that the printer port is set correctly Set USBPRNnn or USBnnn n represents a number as the printer port 1 Open the Printer Properties dialog box from the Start menu mm Opening the Printer Properties dialog box directly from the Start menu 2 Click the Details tab or Ports tab and set the printer port Printer Does Not Start or Stops During Print Jobs 154 Troubleshooting Printing Stops Before It is Completed E Check the status of the POWER lamp When the POWER lamp is flashing green the printer is processing data Printing a large amount of data such as a photo or graphics takes time for the computer to process the data during which the printer may appear to not be functioning In addition when continuously printing material that uses a large amount of black ink on plain paper the printer will sometimes pause In either case simply wait until the processing is completed E Stop the print job and turn the printer off for at least 15 minutes to cool the printhead down The printhead can overheat when continuou
67. r driver and try printing again 1 Open the Printer Properties dialog box 2 On the Main tab select Manual for Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity Print Quality is Poor or Contains Errors 143 Troubleshooting 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Color icon and then drag the Intensity slide bar to set the intensity Print Quality is Poor or Contains Errors 144 Troubleshooting Back of Paper is Smudged E If the next page prints before the ink is dry enable the Pause Page printer driver setting You can either remove each printed sheet from the output tray as soon as it is printed or adjust the Ink Drying Wait Time to pause after each sheet has printed 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click Custom Settings to open the Custom Settings dialog box 4 Drag the Ink Drying Wait Time slide bar and then click Send Print Quality is Poor or Contains Errors 145 Troubleshooting 1 Open the Page Setup dialog box 2 Click the Utilities button 3 Select Custom Settings from the pull down menu 4 Select Pause between pages and then click Send E You may need to clean some internal parts of the printer Follow the procedure below Load sheets of Letter or A4 plain paper in the printer 2 Hold down the RESUME CANCEL button until the POWER lamp flashes three t
68. r with a dry cloth Wipe away any stray drops of ink scraps of paper and dust Pay special attention to cleaning the black panel that can easily become dirty Do not touch any of the printer s internal components such as the Ink Absorber Warning gt Do not use any flammable solvents such as paint thinner benzene or alcohol Ink Absorber i Black panel Cleaning the Printer 100 Routine Maintenance Transporting the Printer Pack the printer carefully in its original packing materials If you do not have the original packing materials pack the printer carefully and thoroughly in protective material and place inside a sturdy box Turn the printer off 2 After making sure that the POWER lamp is off unplug the printer Important gt Do not unplug the printer while the POWER lamp is lit or flashing to protect the printer from damage Transporting the Printer 101 Routine Maintenance 3 Remove the paper rest and the paper output tray 4 Disconnect the printer cable from the computer and then disconnect the power cord from the printer Transporting the Printer 102 Routine Maintenance 5 Secure the printer with adhesive tape as shown and then pack it ina plastic bag Transporting the Printer 103 Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company Transpo
69. rinter into a power socket extension cord double adapter etc that powers multiple devices Never use the printer if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the printer immediately unplug the printer at the power supply and call the Canon Customer Care Center Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collects on the plug and the power outlet If the printer is placed at a location exposed to a lot of dust smoke or high humidity the dust that collects on the plug absorbs moisture and may cause insulation failure and fire E Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the printer it could cause a fire or electric shock Always unplug the printer from the power outlet before cleaning the printer If you accidentally switch the printer on while cleaning it you could injure yourself or damage the printer Safety Precautions E Maintaining the printer Do not attempt to disassemble or modify the printer There are no user serviceable parts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide E Working around the printer Do not use inflammable sprays near the printer This could c
70. rotective cap from the printhead E Ensure that you are printing on the correct side of the media You can only print on one side of certain media Print Quality is Poor or Contains Errors 139 Troubleshooting Straight Lines are Misaligned Align the printhead Ensure that you align the printhead every time you install a new printhead 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click Printhead Alignment Follow the on screen instructions Print Quality is Poor or Contains Errors 140 1 2 Troubleshooting Open the Page Setup dialog box Click Utilities Select Test Print from the pull down menu and then click Printhead Alignment Follow the instructions on the screen Print Quality is Poor or Contains Errors 141 Troubleshooting E In the printer driver settings select a higher print quality setting Windows 1 Macintosh d Open the Printer Properties dialog box On the Main tab click High for the Print Quality setting Open the Print dialog box For Print Mode select Manual and then click Details Click the Quality icon and then drag the Print Quality slide bar to Fine Print Quality is Poor or Contains Errors 142 Troubleshooting Printed Paper Curls or Ink Blots E Use high resolution paper or photo paper to print images that require a lot of ink i e pictures with intense colors or photographs E Reduce the Intensity setting in the printe
71. rting the Printer 104 Printing Media Printing Media 2 Bee ldr es of p a Rea e Compatible Media Types e Envelopes e High Resolution Paper e Glossy Photo Paper e High Gloss Photo Film e Glossy Photo Cards e Photo Paper Pro e Photo Paper Pro Borderless e Transparencies e T Shirt Transfers e Banner Paper 105 Printing Media Compatible Media Types You can use the following types of paper and other media E Size e Standard paper From A5 size 5 83 x 8 27 in 148 0 x 210 0 mm to legal size 8 5 x 14 0 in 215 9 x 355 6 mm e Non standard paper From 3 54 x 4 72 in to 8 5 x 23 0 in From 90 0 x 120 0 mm to 215 9 x 584 2 mm e Others Envelopes US Com 10 and European DL Important gt Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction e Folded curled or wrinkled paper e Wet paper Paper that is too thin less than 17 Ib 64 g m Paper that is too thick more than 28 Ib 105 g m e Picture postcards e Postcards with an adhered photo or sticker e Envelopes with a double flap e Sealed envelopes e Envelopes with an embossed or treated surface e Paper with holes such as loose leaf paper non Canon branded paper Compatible Media Types 106 Printing Media E Weight 17 to 28 Ib 64 to 105 g m Do not use paper heavier than this except for supported Canon brand media as
72. s approx two minutes Glossy Photo Cards 119 Printing Media Photo Paper Pro This is thick paper with a treated surface that enhances gloss and provides superior color reproduction It is ideal for printing high quality photographs This media is available in Letter or A4 and 4 x 6 sizes E Loading e Load only one sheet of Letter or A4 at a time or 20 sheets of 4 x 6 paper at a time e Load the paper with the glossier side facing up Set the Paper Thickness Lever to the left Paper Thickness Lever Print Side Glossier Side Photo Paper Pro 120 Printing Media E Printer Driver Settings e MediaType Photo Paper Pro e Page Size Ensure that the setting matches the size set in the application Handling of Printed Output e Remove each sheet as soon as it is printed e Do not touch the printed surface until the ink is fixed approx 30 minutes Colors in dark images may appear indistinct at first but become clearer after about 30 minutes e Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours e Do not attempt to dry the ink with a hairdryer or by exposing printed sheets to direct sunlight E Storing Printed Output e Do not store or display printouts in hot damp or humid conditions Never expose them to heat or direct sunlight e Store printouts in photo albums photo frames or presentation binders to protect t
73. sly printing for long time To protect the print head the printer will sometimes pause automatically at a line break before resuming In this event interrupt the print job at a convenient time and turn the printer off for at least 15 minutes Furthermore when continuously printing graphics or photos with intense colors printing may stop to protect the printhead In this case printing will not resume Turn the printer off and wait for at least 15 minutes Caution Inside the printer the area around the print head can become extremely hot Do not touch the printhead or nearby components Printer Does Not Start or Stops During Print Jobs 155 Troubleshooting Printer Moves But Does Not Print Check the ink tanks If empty replace them E Ensure that the ink tanks snap into place when you install them E If there is plenty of ink but the printer does not print clean the printhead After cleaning the printhead print the nozzle check pattern to check that ink is being output normally m Printhead Cleaning m Printing the Nozzle Check Pattern If the problem is not resolved by cleaning the printhead several times the printhead may be worn out Contact the Canon Customer Care Center E Check the protective cap has been removed from the print head Ensure that you align the printhead after removing the cap and reinstalling the printhead For details on printhead alignment refer to Straight Lines are Misaligned Prin
74. space on the hard disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background printing E Ensure that background printing is enabled 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Onthe Page Setup tab click Printer control and select Background Printing Problems Unique to Windows 175 Troubleshooting Problems Unique to the Macintosh e Jagged Text Graphics or Banded Gradations e Cannot Print in Background Problems Unique to the Macintosh 176 Troubleshooting Jagged Text Graphics or Banded Gradations E Ensure that your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As S820D Photo Printer is not a PostScript printer but a Quick Draw printer use an application compatible with Quick Draw for printing Problems Unique to the Macintosh 177 Troubleshooting Cannot Print in Background E Ensure that background printing is enabled Inthe Apple menu select Chooser 2 Click Backgrounding on E Check the amount of free space on the hard disk Background printing requires a certain amount of disk space You may need to remove unnecessary files or disable background printing Problems Unique to the Macintosh 178 Specifications Specifications A 7 iT 3 Pa Printing method B
75. sporting the Printer 101 T Shirt Transfers 127 Uninstalling Printer Drivers Macintosh 62 Uninstalling Printer Drivers Windows 36 V Vivid Photo 27 49 W When to Replace Ink Tank and Maintain Printhead 84 195
76. ter Does Not Start or Stops During Print Jobs 156 Troubleshooting Printhead Holder Does Not Move to the Center E Ensure that the printer is turned on The printhead holder will not move unless the power is on If the POWER lamp is off close the front cover and turn the power on If the POWER lamp is flashing green the printer is initializing When the POWER lamp stops flashing open the front cover again E If the front cover has been left open for a while close and reopen it If the front cover is left open for more than 10 minutes the printhead holder moves to the right to prevent the printhead from drying out Close and reopen the front cover to return the holder to the center Printer Does Not Start or Stops During Print Jobs 157 Troubleshooting Paper Does Not Feed Properly or Paper Jams e Paper Does Not Feed Properly e Paper Jams Paper Does Not Feed Properly or Paper Jams 158 Troubleshooting Paper Does Not Feed Properly E Confirm the paper conditions If non Canon brand media the paper is not too thick less than 28 Ib 105g m e The number of sheets loaded does not exceed the recommended level e The paper is not creased curled or wrinkled gt Compatible Media Types E Ensure that the left edge of the paper just touches the paper guide E When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load
77. the loading support sheet provided with the package Paper Thickness Lever Print Side Whiter Side Glossy Photo Paper 114 Printing Media E Printer Driver Settings e MediaType Glossy Photo Paper e Page Size Ensure that the setting matches the size set in the application E Handling of Printed Output e Remove each sheet as soon as it is printed e Do not touch the printed surface until the ink is fixed approx two minutes E Printable Area With some images the trailing edge of the image may be blurred if printing extends out of the printable area Canon recommends that you print within the printing area m Printing Area Note gt For photograph and illustration data that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 inches For instructions on setting margins refer to the user s manual for your application Glossy Photo Paper 115 Printing Media High Gloss Photo Film This film has an extremely glossy surface ideal for printing photographs with outstanding results E Loading e Load only one sheet at a time e Load the film with the cut corner at the upper right e If the film is curled flatten it by curling in the opposite direction e Set the Pap
78. tings 38 Printer Driver Functions Macintosh Page Setup Dialog Box The Page Setup dialog box contains settings for the printed page such as the size of the print media and resizing the printed image To open the Page Setup dialog box select Page Setup from the File menu in an application Canon 5820D Version 3 9 rs Paper Size C i O Banner Printing O Borderless Printing 10 O Save Settings 1 Paper Size Select the size of the paper for the print job To enter the size manually select Custom 1 Custom 3 and click Custom 2 Banner Printing Select this check box when printing on banner paper Description of Print Settings 39 Printer Driver Functions Macintosh Borderless Printing The image is printed on the entire paper surface so that no margins are left on the four sides of the paper The media types available for Borderless Printing are Photo Paper Pro and Glossy Photo Paper For all other media types the print quality may decrease Amount of Extension When you select Borderless Printing the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size You can use the Amount of Extension slide bar to adjust how much the image extends beyond the paper It is recommended that you normally set the slide bar to the right end If you move the slide bar to the left to reduce the extension amount a
79. tosh Uninstaller prTality Uninstall the BJ Utility After uninstalling the BJ Memory Card drive cannot be used To use the BJ Memory Card drive reinstall the BJ Utility Uninstall the BJ Utility 4 fa message like the one below is displayed click the Restart now button Deleting the Memory Card Utility 81 Using the Memory Card Utility Macintosh Uninstaller Uninstall the BJ Utility After uninstalling the BJ Memory Card drive cannot be used To use the BJ Memory Card drive reinstall the BJ Utility Uninstallation is completed __Uninstall_ Restart now J 5 Restart the computer to delete the Memory Card Utility Deleting the Memory Card Utility 82 Routine Maintenance gt Eig m USeen aD e When to Replace Ink Tank and Maintain Printhead e Replacing an Ink Tank e Printing the Nozzle Check Pattern e Printhead Cleaning e Printhead Deep Cleaning e Cleaning the Printer e Transporting the Printer Routine Maintenance ile 5 83 Routine Maintenance When to Replace Ink Tank and Maintain Printhead When an ink tank is empty it must be replaced The BJ Status Monitor Windows or the BJ Print Monitor Macintosh will initially advise you of a low ink level At this stage you can still continue to print Once an ink tank is empty the BJ Status Monitor Windows or the BJ Print Monitor Macintosh will tell you to replace the ink tan
80. ttings g QuickTime Player Start the appropriate application When you select this option the system automatically identifies the type of data stored in the memory card and starts the appropriate application When this option is not selected the specified application is not started even if the memory card contains that type of data Setting the Application to Be Started 78 Using the Memory Card Utility Macintosh Always start the same application When you select this option the system always starts same application regardless of the type of data stored on the memory card Note gt To change the application to be started click Change the application in the Auto Start Properties dialog box and select the application to be started Setting the Application to Be Started 79 Using the Memory Card Utility Macintosh Deleting the Memory Card Utility If you no longer need the Memory Card Utility you can use the Uninstall function to delete the utility Note Ifan application software is operating and there are files that have not been saved be sure to save those files before you delete the Memory Card Utility 7 Insert the Setup Software amp Users Guide CD ROM into the CD drive and open the Memory Card Utility folder 2 Double click the BJ Uninstaller icon The Uninstaller dialog box is displayed 3 Click the Uninstall button Deleting the Memory Card Utility 80 Using the Memory Card Utility Macin
81. ual then click the Set button Grayscale Printing Select to print a grayscale version of a color document Print Advisor Click to start the Print Advisor The Print Advisor simplifies configuration of the printer driver By having the user answer a series of questions the Printer Advisor automatically configures the printer driver settings Preview Area Before printing verify that settings such as the lever position are correct Note gt To see a description of any item in the Printer Properties dialog box click the mark then click the desired item To see a description of operating procedures click the Help button If the button does not appear when using Windows XP or Windows 2000 click the Start button then select Programs Canon S820D Guide Printer Properties Dialog Box Description 20 Printer Driver Functions Windows Page Setup Tab Canon S820D Properties 1 Page Size Ensure that the correct paper size is selected 2 Orientation Select landscape or portrait printing and ensure that it is the same orientation used in the application Printer Properties Dialog Box Description 21 3 4 Printer Driver Functions Windows Printing Type Select the printing method from among the following Normal size Printing The document is printed according to the original dimensions This setting is usually selected by default Fit to Page Printing The document is automatically res
82. ubble Jet on demand Printing resolution 2400 horizontal x 1200 vertical dpi max Print speed printing with Canon standard pattern Black printing Fast Draft 4ppm Standard 3 5 ppm Color printing Fast Draft 4 ppm Standard 2 4 ppm Photo printing PR 101 A4 High Fine 0 47 ppm Print direction Bi directional Print width 8 0 in 203 2 mm max for borderless printing 8 5 in 216 0 mm Resident print control mode Canon extended mode 179 Specifications Receive buffer 80 KB Interface USB 1 1 compatible Interface connector USB standard Series B receptacle USB interface Recommended printer cable Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 6 5 ft 2 0 m Connectors USB standard Series B pluggable Acoustic noise level Approx 37 dB A in the best quality mode Operating environment Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation Storage environment Temperature 32 to 95 F 0 to 35 C Humidity 5 to 90 RH no condensation 180 Specifications Power supply USA Canada AC 120 V 60 Hz Europe AC 230 V 10 50 Hz Australia AC 240 V 50 Hz Power consumption Standby 8W Printing 29 W Dimensions without a paper rest and paper output tray 16 9 W x 11 6 D x 7 0 in H 430 W x 301 D x 188 mm H Weight Approx 11 Ib 5 8 kg 181 E Feed method
83. ument you are printing 6 Apply Allows you to register print settings or to implement a previously registered print setting Description of Print Settings 45 Printer Driver Functions Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box select Manual in the Print dialog box and then click Details Canon Detailed Setting Print Quality Fast m fine Halftoning Dither Diffusion Cx 1 Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box Description of Print Settings 46 Printer Driver Functions Macintosh 2 Print Quality Move the slide bar to adjust the balance between print quality and speed Moving the bar to the right enhances print quality and moving it to the left increases printing speed 3 Halftoning Select either Dither or Diffusion ink dot configurations Description of Print Settings 47 Printer Driver Functions Macintosh E Special Effects Panel To display the Special Effects panel click the Special effects display icon Canon Detailed Setting O Simulate illustration Contrast m O Monochrome effects Blue Sepia Pink Green 2 Select color Color ae O Vivid Photo O Photo Optimizer PRO E Apply Throughout Page 1 Simulate illustration Select the check box to manipulate color image data to produce illustration effects
84. uto start an application when a card is inserted Do nothing when a card is inserted Determines whether an application will start each time the memory card is inserted gt You can set the application to be started in advance with the Auto Start Properties function m Setting the Application to Be Started Do not display this dialog when a card is inserted When this check box is selected this screen is not displayed even when a memory card is inserted Quit Closes the Memory Card Utility Starting the Memory Card Utility 76 Using the Memory Card Utility Macintosh Setting the Application to Be Started Set the application to be started whenever a memory card is inserted or Start an application is clicked 1 Open the Memory Card Utility and click Auto start an application when Starting the Memory Card Utility The Auto Start Properties dialog box is displayed 2 Specify Start Settings and then click the OK button Setting the Application to Be Started 77 Using the Memory Card Utility Macintosh Auto Start Properties Select the application to auto start when a card is inserted Start Settings Start the appropriate application Data Type Application to be started M Digital Camera data still image a4 ImageBrowser M Movie data QuickTime Player A Audio data QuickTime Player other E QuickTime Player Q Always start the same application Current Se
85. ve selected Preview Area Shows how the stamp will appear on the printed page Printer Properties Dialog Box Description 25 Printer Driver Functions Windows Effects Tab Canon 820D Properties 2 x Main Page Setup Stamp Background Effects Profiles Maintenance e a 7 ne as O P gt Monochrome Effects is E 7 6 Y i J Select Color pa ZZ E Photo 3 f Effects None af M image Optimizer 4 C Lo Defauts Cancel tor Her 1 Simulate Illustration Select the check box to manipulate color image data to produce illustration effects Adjust the brightness of the image with the Contrast slide bar Printer Properties Dialog Box Description 26 Printer Driver Functions Windows Monochrome Effects Prints a color image in a single color Select the check box and choose a color or use a custom color using Select Color Vivid Photo By using this function you can reproduce breathtaking sceneries in which colors especially blues and greens appear even more vibrant A major feature of this function is its ability to create vivid backgrounds of fields trees oceans and sky while maintaining the natural skin tones of people that appear in the images Image Optimizer Improves the contours and jaggedness that occur when photographic or graphic image data is enlarged within an application Photo Optimizer PRO Optimizes the color of images taken from a digital
86. w much the image extends beyond the paper It is recommended that you normally set the slide bar to the right end If you move the slide bar to the left to reduce the extension amount a border may appear Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print on the other side Reverse Order When selected the document starts printing with the last page Collate Select to print multiple copies of the document one copy at a time Preview Area Verify the overall layout stamps background etc to be applied to the print job Printer Properties Dialog Box Description 23 Printer Driver Functions Windows Stamp Background Tab p Vl 8 nj Stamp None Background None i 1 Stamp Select the check box and choose the stamp 2 Place stamp over text When selected the stamp is printed over the print data 3 Stamp first page only Prints the stamp only on the first page Printer Properties Dialog Box Description 24 Printer Driver Functions Windows Define Stamp This allows you to create new stamps or modify details of a selected stamp Background Select the check box and choose the background image you wish to use Background first page only Prints the background image only on the first page Select Background This allows you to register a new background or to display details of the background you ha
87. you to check the progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility E Opening the BJ Print Monitor Select Chooser from the Apple menu 2 Set Backgrounding to On o Chooser B Connected to a Backgrounding 0n Q off O Active Inactive 7 6 2 820D Server AppleTalk 3 After starting a print job select BJ Print Monitor in the Application menu The BJ Print Monitor launches BJ Print Monitor 55 Printer Driver Functions Macintosh E BJ Print Monitor Functions 0B PrintMonitor OB i Printing Pages 1 1 Copies 1 1 iser nakanoo Printing Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Displays the printer status If an error occurs instructions are displayed Displays the printer status and ink status with images Displays information about the documents queued for printing The BJ Print Monitor allows you to change the print order of documents queued for printing To change the print order place the mouse pointer over the name of the document hold the mouse button down while dragging the document name to the new position then release Note however that you cannot change the print order of a document already printing

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