Canon CR-50 Professional Service & Support
Contents
1. Qa imageFORMULA imageFORMULA CR 50 Service and Support A true industry leader understands that reputations are earned one customer at a time which is why Canon has at its foundation an uncompromising dedication to product reliability service and support From cutting edge technology to industry leading response times Canon U S A takes pride in delivering complete customer satisfaction Canon warranty and eCarePAK extended service options have been created to help save costs associated with scanner maintenance maximize uptime throughout the life of the product and make you feel confident in your Canon scanning investment for years to come You will be afforded the following benefits e Parts and labor coverage under all packages to protect from unforeseen repair costs and limit post purchase expenses e Prompt service responsive to user needs e Highly developed repair facilities where product storage maintenance and exchange occurs help ensures comprehensive management and upkeep of products e Repairs performed by Canon certified personnel using genuine Canon parts e Quick turnaround for repairs e 60 years of industry leadership and quality repairs Canon U S A also maintains a world class 100 U S based call center staffed with over 500 Canon employees Through your toll free telephone access highly trained and experienced specialists stand ready to assist you Committed to quick and easy resolution of all support issues2. our specialists deliver industry leading response times and quality support and posses the knowledge to rectify scanner hardware issues The imageFORMULA CR 50 Check Transport is bundled with One Year Advanced Exchange Warranty Service This exchanges your product with a replacement product if required which will usually be shipped the same business day Parts labor and shipping are covered Return shipment instructions carton packaging and shipping labels are provided with the replacement unit For more information about Canon service and support contact your point of purchase or call 800 423 2366 a imageFORMULA imageFORMULA CR 50 Service and Support j Canon eCarePAK Extended Service Plan is a cost effective and easy to use program that i CarePAK provides service and support coverage beyond the initial warranty period at a very Extended Service Plan attractive price eCarePAK Extended Service Plan offers toll free Canon technical support and includes Advanced Exchange Service Protect against unforeseen repair costs and excessive downtime and enjoy peace of mind for many years to come knowing your new equipment is covered The initial eCarePAK Extended Service Plan must be purchased during your original scanner warranty period Varied initial durations are available up to a maximum of five years total of coverage and coverage becomes effective on the date the original warranty expires Renewals are also available a
3. nd must be purchased during your eCarePAK Extended Service Plan coverage period Canon Item Code Description Covers Extended Service for CR 50 Check Transport 5356B001 AA eCarePAK TC Advanced Exchange Program 1 Year Parts Labor Shipping 5356B002AA eCarePAK TC Advanced Exchange Program 2 Years Parts Labor Shipping 5356B003AA eCarePAK TC Advanced Exchange Program 3 Years Parts Labor Shipping 5356B004AA eCarePAK TC Advanced Exchange Program 4 Years Parts Labor Shipping Canon is a registered trademark of Canon Inc in the United States and may also be a registered trademark or trademark in other countries imageFORMULA is a registered trademark of Canon Electronics Inc eCarePAK a registered trademark of Canon U S A Inc eCarePAK is not offered outside of the U S and therefore is not included in materials distributed outside of the U S All referenced product names and other marks are trademarks of their respective owners 2014 Canon U S A Inc All rights reserved For more information about Canon service and support contact your point of purchase or call 800 423 2366
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