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Canon IMAGECLASS MF5700 User's Manual

1. When to Replace the Cartridge 8 9 B Maintenance 8 10 E Option A 2 Multiple Box Return We encourage you to use this option as a more efficient way to ship cartridges e Complete Option A 1 e Bundle multiple cartridge boxes together securely with tape Canon Canon Canon Canon Canon Canon Canon Canon Please be sure that the shipment does not exceed UPS specifications Maximum weight 70 Ib 31 8 kg Maximum length 108 2 743 mm Maximum girth length 2 x width 2 x height 130 3 302 mm If your shipment exceeds the above limits please call 1 800 OK Canon for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty When to Replace the Cartridge Shipping Apply the UPS authorized returning label provided in this guide Residents of Alaska and Hawaii Do not use the UPS authorized returning label For Alaska and Hawaii Canon set up alternative mail service with the U S Postal Service Please call 1 800 OK Canon to receive U S Postal Service merchandise returning label B Option A UPS Pick up e Give the shipment to your UPS driver when you receive your next regular delivery or e Take the shipment to your local UPS receiving point B Option B MBE Drop off Take the shipment to a participating
2. ir In Use 200 OQ D CD In Use Memory indicator Lights green during copying or when the copy job is stored in the memory 2 Alarm indicator Flashes red when the machine has a problem such as a paper jam The error message is displayed in the LCD 3 COPY key Switches the standby display to the Copy mode 4 FAX key Switches the standby display to the Fax mode 5 SCAN key Switches the standby display to the Scan mode 6 Menu key Customizes the way your machine operates or gt 4 keys Scroll through the selections so you can see other settings FAX Ss ee 5770 Monitor Clear C ja CS 186 Start Stop Reset hy O ees mu 16 Enlarge Reduce key Sets an enlargement or reduction ratio of the copy 9 Exposure key Adjusts the copy exposure Energy Saver key Sets or cancels the energy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled b Status Monitor key Checks the status of copy fax print and report jobs 2 Clear key Clears an entry in the LCD d3 LCD Displays messages and prompts during operation Also displays selections text and numbers when specifying settings 1 6 Operation Panel Start key 7 Collate 20n1 key Starts copying Sorts copies in order of pages or reduces two 5 Stop Reset key documents to fit on a single sheet Cancels copying and
3. Cause Remedy The toner is running low Remove and rock the cartridge several times to distribute toner evenly Then reinstall the cartridge See When to Replace the Cartridge on p 8 4 Only for the MF5750 MF5770 models LCD Messages 9 11 e Troubleshooting B Troubleshooting Pa eeding Problems Paper does not feed correctly Q Does the cassette or multi purpose feeder contain an appropriate quantity of sheets Make sure the paper stack in the cassette or multi purpose feeder does not exceed the capacity of the cassette or multi purpose feeder See Loading Paper on p 2 3 Is paper loaded correctly Make sure the paper stack in the cassette or multi purpose feeder is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 3 Is the cassette inserted into the machine correctly Push the cassette into the machine as far as it will go and make sure the cassette is not tilted or inserted at an angle Paper feeds skewed Printing is skewed A Is paper loaded correctly Make sure the paper stack in the cassette or multi purpose feeder is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 3 Make sure the paper exit path is clear Multiple sheets feed into the machine at the same time Q A Is paper loaded correctly Make sure the paper stack in the cassette or multi purpo
4. Before Printing 4 1 Printing from Your Computer gt 4 2 2 Click the corresponding printer driver icon 3 From the File menu click Set as Default Printer Windows 98 Me Set as Default Before Printing Pripen g Documents The general steps for printing a document are explained below 1 Load paper in the cassette or the multi purpose feeder For details on how to load paper see Loading Paper on p 2 3 Open the document in an application 3 Select the command to print In most cases click Print in the File menu The Print dialog box appears 4 From the Select Printer list box or the Name pull down list in the Print dialog box select the printer to be used 5 Click Preference or Properties lt NOTE Depending on the application you are using select the printer to be used in the General tab sheet in the Print dialog box then specify the print settings in the corresponding tab sheet Only for Windows 2000 6 Specify the required settings click OK Click Print or OK Printing starts Kg NOTE To cancel printing click Cancel Printing Documents 4 3 Printing from Your Computer B Canceling Printing 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder e On Windows XP Server 2003 Q Click start on the Windows task bar gt select Printers and Faxes On Windows 98 Me 2000 Q Click Start on the Window
5. Chapter 7 Status Monitor Checking the Status of the Jobs Stored in the Machine 7 1 Confirming and Deleting a Fax Job 1 es 7 2 Confirming Transmission ResultS 0 00 ee eee eee ee eee 7 3 Confirming and Deleting a Copy Job 0 es 7 3 Confirming and Deleting a Print Job 0 0 cc eee 7 4 Confirming and Deleting a Report Job 0 0 ccc eee 7 5 Chapter 8 Maintenance Periodic Cleanings ss oo Sade Meet tet Meee ae ee rem Eus oe ek 8 1 Cleaning thie EXxienors scetur eS wl weed souks ut o RS lis 8 1 Cleaning the Scanning Area llle ees 8 2 Cleaning the ADF Area iioc Euge EE EX IURE GRE EqUE IUS 8 2 When to Replace the Cartridge lseellses 8 4 PAINE VICI osc oe Siti BG eyes ee Gee tee hee NE LER EE 8 5 Approximate PAN Yel s oceoce deena dade deed diode dae pied a 8 5 Handling and Storing the Cartridge 0 0 ee 8 6 Handing Precatlions PFERDE SEE 8 6 Strage FP IeCaMlONS 33954945 938 9e P PCIE C EPOR PES EID OMM 8 6 Storing Partially Used Cartridges llle 8 7 Recycling Used Cartridges 34a nuaa c bed CDs Rete er CROP es 8 7 The Clean Earth Campaign anaana acad to ca Sae dea ite ded eo ee cR 8 8 THE Canon CARTRIDGE RECYCLING PROGRAM 00 4 8 8 vi US A PROGRAM e dixi ir tire ub dre ioi HORE RR END a DEA 8 9 FACKA see ocd RM a e a i E N A E E RE NE 8 9 SAMPON ear Aana ie badd ed at ney e
6. Weight document 3 1 machine 11 2 paper 2 2 Z Zoom 5 5 ZOOM RATIO setting 10 5 Index 11 7 5E Appendix Canon CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON U S A INC One Canon Plaza Lake Success NY 11042 U S A CANON CANADA INC 6390 Dixie Road Mississauga Ontario L5T 1P7 Canada CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON FRANCE S A S 17 quai du Pr sident Paul Doumer 92414 Courbevoie Cedex France CANON COMMUNICATION amp IMAGE FRANCE S A S 12 rue de l Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F North Tower Beijing Kerry Centre 1 Guang Hua Road Chao Yang District 100020 Beijing China CANON SINGAPORE PTE LTD 120V 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 FA7 6519 030 XXXXXXXX O CANON INC 2005 PRINTED IN JAPAN OR CHINA
7. 4 Grip the end of the cartridge and remove it from the machine In order to avoid direct sunlight place the cartridge in the protective bag that the cartridge came in when you purchased it 5 Maintenance 5 Close the front cover 6 Pull out the cassette completely and remove the extension cover from the machine 7 Detach the cassette extension from the cassette 8 Insert the cassette in the machine 9 Push in the output tray and close the document feeder tray Repacking and Transporting Your Machine 8 17 B Maintenance Carrying the Machine by the Sides Pull out the cassette completely and remove the extension cover Push in the output tray and close the document feeder tray Grip the handles on both sides of the machine and lift it carefully as shown in the illustration above A CAUTION When carrying the machine be sure to hold it in the designated places as shown in the illustration Dropping the machine can cause personal injury Transporting the Machine by Car Pack the machine using the original packing material and box Place the machine on a level stable surface 7 IMPORTANT e Do not leave the machine inside a car for a long period of time the temperature can become very high or low e Avoid rough roads excessive vibration may damage the machine or adversely affect the quality of your printouts e Place a cover over the machine Do not leave the machine in direct sunlig
8. 8 2 Periodic Cleaning 7 IMPORTANT e Paste ink correction fluid and other foreign matter can soil the platen glass when you send a document through the ADF while the paste ink or correction fluid on the document is still wet This is what causes black lines on copies Whenever you load a document in the ADF always check to make sure that any paste ink or correction fluid that is on the document is completely dry e When cleaning the read area of the platen glass take care not to damage the white roller located on the center of the ADF Periodic Cleaning 8 3 5 Maintenance b Wherto Replace the Cartridge The cartridge is a consumable item and should be replaced when the toner runs out If white streaks or light bands appear on the printouts the toner is running low Paper feeding direction lt NOTE Before handling the cartridge see the precautions in Handling and Storing the Cartridge on p 8 6 B Maintenance 1 Remove the cartridge from the machine 2 Rock the cartridge 5 or 6 times to distribute the toner evenly 8 4 When to Replace the Cartridge 3 Reinstall the cartridge in the machine 4 Make a few test copies If the copies appear normal You can keep using the cartridge However a new one will be needed soon If white streaks or light bands are still present Q Replace the cartridge with a new one For details on how
9. Canon imageCLASS MF5 00 Series Basic Guide imageCLASS MF5700 Series Basic Guide Manuals for the Machine The manuals for this machine are divided as follows Please refer to them for detailed information Depending on the system configuration and product purchased some manuals may not be needed l T f Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals accompanying CD ROM See footnote he di e Setting Up the Machine i e Software Installation Set Up Instructions E Only for the MF5730 MF5750 models e Setting Up the Machine Set Up Instructions Q for the Machine Only for the MF5770 model e Software Installation S et Up Instructions e Network Settings pe n dis for Networking and Printing Only for the MF5770 model e Copying and Printing Instructions Basic Quide e Troubleshootin This Manual ig e Fax Instructions e Troubleshooting Facsimile Guide LE Only for the MF5750 MF5770 models e Software Installation and Instructions e Printing Scanning and PC Faxing Instructions Software Guide e Troubleshooting EE e Remote User Interface Instructions Remote UI Guide Only for the MF5770 model e Network Connectivity and Setup Instructions Network Guide Only for the MF5770 model Model Name e F146500 imageCLASS MF5730 e F146502 imageCLASS MF5750 e F146502 imageCLASS MF5770 e The machine
10. 0 500 2 000 in 196 increments Cassette Feeding 250 sheets of 17 Ib 64 g m Multi Purpose Feeder 1 sheet 120 V 60 Hz Power requirements differ depending on the country in which you purchased the product MF5730 Approx 0 65 kw max MF5750 Approx 0 65 kw max MF5770 Approx 0 65 kw max Dimensions W x D xH 19 e x 185 64 x 1719 32 486 mm x 477 mm x 442 4 mm When the document feeder tray is closed Dimensions W x D x H 19 e x 185 64 x 20 32 486 mm x 477 mm x 508 8 mm When the document feeder tray is opened 191 8 x 30 486 mm x 762 mm with the cassette attached MF5730 Approx 33 Ib 15 0 kg including cartridge MF5750 Approx 33 Ib 15 0 kg including cartridge MF5770 Approx 33 Ib 15 0 kg including cartridge 11 2 Specifications Features are subject to change without notice due to product improvements For high quality copies we recommended using paper and transparencies recommended by Canon Some types of paper available at office supply stores may not be suitable for this machine If you have any questions about paper and transparencies consult Canon Authorized Service Facilities or the Canon Customer Care Center Specifications 11 3 5E Appendix Appendix Symbols gt keys 1 6 A ADF Automatic Document Feeder capacity 3 5 jams in 9 7 loading documents in 3 4 paper path 3 6 Alarm indicator 1 6 ALARM VOLUME setting 10
11. Remove the delivered paper with your hand e Do not place an object in front of the face up paper output to prevent a paper jam Selecting the Paper Output Area 2 15 Paper Handling d Paper Handling 5 2 16 Selecting the Paper Output Area CHAPTER This chapter describes the types of documents you can scan or copy with this machine and how to set them on the platen glass ent Requirements The documents you place on the platen glass or loaded in the ADF for copying scanning or sending must meet these requirements Platen Glass Type of Plain paper Plain paper multiple page Document Thick documents documents of the same size Photographs thickness and weight or one page omall documents e g index cards documents Special types of paper e g tracing paper transparencies etc Book Size W x L Max 8 2 x 11 9 4 Max 8 1 2 x 14 216 mm x 297 mm 216 mm x 356 mm LGL Min 5 3 16 x 4 e 148 mm x 105 mm A6 Quantity 1 sheet Max 30 sheets or paper stack within 8 mm thickness including curled sheets guaranteed Max 50 sheets or paper stack within 8 mm thickness including curled sheets temperature 15 C to 27 C humidity 2096 to 8096 reference 17 Ib to 28 Ib Max 4 4 Ib 2 kg 64 g m to 105 g m document When scanning copying or sending a transparent document such as tracing paper or transparencies place a piece of plain white paper behind the document
12. or dark your document is Adjusting Automatically 1 Press Exposure twice to select the auto mode gt press Set EXPOSURE 1005 LTR 1 AUTO EXPOSURE GA BDB TEXT 0 The copy exposure is adjusted automatically lt NOTE Image quality mode automatically changes to TEXT when AUTO EXPOSURES is set Improving Copied Image Adjusting Manually 1 Press Exposure to select the manual mode 2 Press lt or gt to adjust the copy exposure gt press Set For a lighter copy exposure press For a darker copy exposure press gt 4 EXPOSURE _ 100 LTR 01 LT QUUUUUBLULUD DK COOSB TEXT PHOTO lt NOTE When setting the exposure lighter the indicator moves to the left When setting the exposure darker the indicator moves to the right Improving Copied Image b 7 Copying 5 8 Speotal Features The machine has the following SPECIAL COPY features These features allow you to sort copies in page order and create special copies easily Collate Copy Sorts copies in page order 20n 1 Reduces two documents to fit on a single paper Reserve Copy Reserves the next job while the machine is printing out Collate Copy The collate copy allows you to sort copies in page order It is convenient when you make multiple copies of multiple page documents Copy 1 Copy 2 Copy 3 Lp sets of copies When Loading Documents in the ADF 1 Load documents face u
13. 2 21 Ib 80 g m paper Document Requirements 3 1 Document Handling B lt NOTE When making copies of a small size document the copy speed may be slightly slower than usual Problem Documents e Make sure any glue ink or correction fluid on the document is completely dry before placing it on the platen glass or loading it in the ADF e Remove all fasteners staples paper clips etc before loading the document in the ADF e To prevent document jams in the ADF do not use any of the following Wrinkled or creased paper Carbon paper or carbon backed paper Curled or rolled paper Coated paper Torn paper Onion skin or thin paper Hole punched paper Scanned Area of a Document The shaded area in the illustration below shows the scanned area of a document Make sure your document s text and graphics are within this area MAX 7 35 5 5 mm MAX 7 35 5 5 mm gt a V BEN A MAX 1 8 3 mm Scanning LTR direction Y E MAX 1 8 3 mm Document Requirements Setting fy Up Documents For scanning place your documents on the platen glass or load them in the ADF Where you set up your documents depends on the size and type of documents you want to scan See Document Requirements on p 3 1 Placing a Document on the Platen Glass 1 Open the platen glass cover 2 Place your document face down on the platen glass Use the paper size marks on the left side of the
14. 3 AUTO CLEAR setting 10 7 AUTO SORT setting 10 5 C CALLING VOLUME setting 10 4 Cartridge handling 8 6 recycling 8 7 replacing 8 4 storage 8 6 Cassette 1 3 CHECK PAPER SIZE message 9 9 CHECK PRINTER COVER message 9 10 CHECK PRINTER message 9 10 Cleaning ADF Area 8 2 machine s exterior 8 1 periodic 8 1 scanning area 8 2 Clear key 1 6 Clearing Jams 9 1 Collate copy 5 8 ngpa Collate 20n1 key 1 7 COMMON SETTINGS settings 10 3 COPY key 1 6 COPY SETTINGS settings 10 5 Copying adjusting the exposure 5 6 adjusting the image quality 5 6 document requirements 3 1 making copies 5 2 paper requirements 2 1 problems 9 15 setting enlarging reducing 5 4 specifying the paper size 2 10 specifying the paper type 2 11 Customer support 1 1 D DATE SETUP setting 10 7 DATE TIME SETTING settings 10 7 DAYLGHT SAV TIME settings 10 7 DEFAULT SETTINGS setting 10 3 DISPLAY LANGUAGE settings 10 4 Document loading 3 4 orientation 2 12 printing 4 3 problem 3 2 quantity 3 1 requirements 3 1 scanned area 3 2 scanning 6 2 size 3 1 type 3 1 weight 3 1 Document feed ADF 3 4 platen glass 3 3 11 4 Index Document feeder tray 1 3 Document guides 1 3 Document output tray 1 3 E Energy Saver key 1 6 restoring 1 10 ENERGY SAVER setting 10 7 Enlarge Reduce key 1 6 setting 5 4 Enlargement Reduction 5 4 Envelope loading 2 8 printing a
15. CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan print or otherwise reproduce certain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money e Travelers Checks Food Stamps Money Orders Certificates of Deposit Postage Stamps canceled or uncanceled Identifying Badges or Insignias Passports Immigration Papers Internal Revenue Stamps canceled or uncanceled Selective Service or Draft Papers e Bonds or Other Certificates of Indebtedness Checks or Drafts Issued by Stock Certificates Governmental Agencies Motor Vehicle Licenses and Copyrighted Works Works of Art Certificates of Title without Permission of Copyright Owner About the Part Containing Mercury Applicable Only to the USA LAMP S INSIDE THIS PRODU
16. Canadian Interference Causing Equipment Regulations e Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Class levels of laser radiation are not considered to be hazardous Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Do not remove protective housings or external covers except as directed by this manual CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Ad CAUTION Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure The label shown below is attached to the laser scanner assembly within the product DANGER nulle E radiation when open RECT EXPOSURE TO BEAM CAUTION CAS INVISIBLE LASER RADIATION W
17. For interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions you can also visit our Support site at www canontechsupport com Customer Support 1 1 Introduction B For Canadian Users Canon Canada Inc offers a full range of customer technical support options 1 2 e For interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canon ca e Automated interactive telephone support on most current products 24 hours 7 days a week 1 800 652 2666 e Free live technical support 9 00 A M to 8 00 PM EST Monday through Friday excluding holidays for products still under warranty 1 800 652 2666 e The location of the authorized service facility nearest you 1 800 652 2666 If the problem cannot be corrected by using one of the above technical support options repair options are available at the time of your call to the Free live technical Support number above or via the website at www canon ca Support program specifics are subject to change without notice Customer Support This section describes the main components of the machine Front View HR OLIM LINE EXT CD ADF Automatic Document Feeder Holds documents and feeds them automatically into the scanning unit 2 Document feeder tray Place documents 3 Document output tray Documents come out here 4 Document gu
18. MBE Mail Boxes Etc Center For location please call 1 800 949 6660 MAIL BOXES ETC By using either of the above methods of shipment your used cartridge s will be forwarded to the Canon Cartridge Collection Center at no charge to you For further information about the Clean Earth Campaign in the United States please call 1 800 OK Canon When to Replace the Cartridge 8 11 5 Maintenance B Maintenance CANADA PROGRAM CANADA PROGRAMME 8 12 E Option A Single Box Return e Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box e Place the empty cartridge in the box of your new cartridge Seal the box e Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage e Deposit your empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise B Option B Volume Box Return eight or more cartridges We encourage you to use this option as a more efficient way to ship cartridges e Call 1 800 667 2666 to receive your free Canon collection box kit The collection box can accommodate eight individual cartridge boxes e Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box e Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially mar
19. Problems If Y annot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1 800 828 4040 between the hours of 8 00 A M to 8 00 PM EST Monday through Friday and 10 00 A M to 8 00 P M on Saturday For interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions you can also visit our support site at www canontechsupport com A CAUTION If the machine makes strange noises emits smoke or strange smells unplug the power cord immediately and then contact Canon Authorized Service Facilities or the Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself 7 IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you need to contact Canon Authorized Service Facilities or the Canon Customer Care Center make sure you have the following information e Product name MF5730 MF5750 MF5770 e Serial number The serial number is on the label located at the back of the machine e Troubleshooting HXXXXXX Serial No XXXXXXXX e CARPS software version number See the Software Guide to check the software version number Place of purchase e Nature of problem e Steps you have taken to solve the problem and the results If You Cannot Solve the
20. Service Facilities or the Canon Customer Care Center CHECK PRINTER COVER Cause The front cover is not closed completely Remedy Check the front cover and make sure that it is completely closed DOCUMENT TOO LONG Cause The document is longer than 1 m or is not feeding correctly Remedy Reduce the length of the document to within 1 m and then copy it INSTALL CARTRIDGE Cause A cartridge is not installed or not installed correctly Remedy Install the cartridge correctly See Replacing the Cartridge on p 8 14 MEMORY FULL Cause1 The machine s memory is full because the collate copy or 2 on 1 function was set when a large document is loaded Remedy Divide the document and copy each part separately If MEMORY FULL appears while scanning documents using the ADF the document being scanned stops in the ADF Press Set to make the document come out automatically If the document does not come out it may be jammed in the ADF Follow the procedure in Removing Jammed Paper from the ADF on p 9 7 to clear the paper jam in the ADF Cause2 You tried to reserve more than 10 copy jobs Remedy The machine can store up to 10 copy jobs in memory Wait until the current copy job completes or use Status Monitor to delete the reserved copy jobs in memory 9 10 LCD Messages PRINTER DATA ERROR Cause Remedy When you canceled a job being processed the next job on the spooled job list may have been al
21. Type on p e If you intend to make a copy and print with a thermal transfer printer using the same sheet of paper make the copy first Failure to do so may make copies dirty or cause a paper jam e When copying onto transparencies remove each transparency from the output tray as it is output Place the document on the platen glass or load it in the ADF For details on how to place documents see Setting Up Documents on p 3 3 Press COPY Use the numeric keys to enter the number of copies You can set up to 99 copies Adjust any necessary settings for your document e Specify the size and the type of the paper you load in the cassette or the multi purpose feeder See Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder on p 2 10 e Press Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 6 e Press Exposure to select the scanning exposure See Adjusting the Exposure Density on p 5 6 e Press Enlarge Reduce to select the copy ratio See Setting Enlarging Reducing on p 5 4 e Press Collate 20n1 to perform the collate copy or 2 on 1 copy function See Special Features on p 5 8 J 5 2 Making Copies 5 Press Start Kg NOTE e To cancel copying press Stop Reset gt follow the instructions in the LCD You can also cancel copying using Status Monitor See Confirming and Deletin
22. Type Common for Cassette and Multi Purpose Feeder on p 2 10 Loading Paper in the Multi Purpose Feeder Use the multi purpose feeder when you want to copy or print on the different paper which is in the cassette Load paper one by one in the multi purpose feeder lt NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette 2 6 Loading Paper 1 Slide the paper guides to the mark of the desired paper size A5 B5 ExEc ce A4 LTR Paper Handling 7 IMPORTANT If the paper guides are not adjusted correctly for the size of the paper the quality of your printouts may be adversely affected 2 Insert the paper square into the multi purpose feeder with the print side up lt NOTE When you load paper with a logo on position the paper with the print side up logo side and insert it so that the top of the paper feeds first in the multi purpose feeder Loading Paper 2 7 3 Specify the size and the type of the paper you load For details on how to specify the paper size and type see Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder on p 2 10 Loading an Envelope in the Multi Purpose Feeder Use the multi purpose feeder when you want to copy or print an envelope one by one 7 IMPORTANT The recommended envelopes are COM10 MONARCH DL and ISO C5 Using other envelopes may affect the quality of the printo
23. Windows task bar gt select Settings gt Control Panel gt double click Scanners and Cameras 2 Make sure there is the corresponding scanner driver name or icon Before Scanning 6 1 Scanning B Segerring Methods There are two methods of scanning documents to your computer e Using a TWAIN or WIA Windows XP compliant Windows application e Using SCAN on the operation panel of the machine 7 IMPORTANT For better scanning quality we recommend that you place documents on the platen glass If you use the ADF the scanned image might not be clear This section explains how to scan using SCAN on the operation panel of the machine By pressing SCAN gt Start on the operation panel of the machine you can scan documents to your computer 1 Place the document on the platen glass or load it in the ADF For details on how to place documents see Setting Up Documents on p 3 3 2 Press SCAN gt Start on the machine If you are asked to select the program to launch select MF Toolbox Ver4 7 ocanning starts The MF Toolbox and the MF Toolbox settings dialog box will open but the document will be scanned without pressing Start The scanned document will be processed according to your settings When you use Start for the first time a folder with the scanning date will be created in the My Pictures folder in the My Documents folder and your document will be saved in this folder If there is
24. a set amount of time the display returns to the standby mode Sets the time until the machine returns to the standby mode 1MIN to 9MIN 1MIN O u The auto clear function is turned off 4 ENERGY SAVER Sets the energy saver mode Sets the time until the machine enters the energy saver mode 3MIN to 30MIN 5MIN O T The auto energy saver function is turned off 5 DAYLGHT SAV TIME Sets the daylight save time O The daylight save time setting is enabled Sets the MONTH WEEK and DAY when the daylight save time starts Sets the MONTH WEEK and DAY when the daylight save time ends 1 START DATE TIME 2 END DATE TIME O d 7 Machine Settings The daylight save time setting is disabled The factory default setting is in bold face Only for the MF5750 MF5770 models N Menu Descriptions 10 E Machine Settings 10 8 Menu Descriptions CHAPTER This chapter lists the specifications of the machine and the index Specifications Photoconductive Material Stationary Automatic Document Feeder 30 sheets or paper stack within 16 8 mm thickness including curled sheets guaranteed 50 sheets 21 Ib 80 g m or paper stack within 16 8 mm thickness including curled sheets temperature 59 F to 81 F 15 C to 27 C humidity 20 96 to 80 96 reference Organic Photosensitive Conductor Copying System Indirect Electrostatic Trans
25. and key names are a few examples of how keys to be pressed are expressed in this manual The operation panel keys on the machine are indicated within brackets Start Press Start in Press Image Quality Quality Messages Displayed in the LCD The following are a few examples of how messages in the LCD are expressed in this manual The messages are indicated within angle brackets e If MEMORY FULL is displayed the machine cannot scan the documents e COL appears in the LCD Illustrations Used in This Manual Unless otherwise mentioned illustrations used in this manual are those taken when no optional equipment is attached to the imageCLASS MF5770 The model imageCLASS MF5770 is used for illustration purposes in this manual When there is any difference between MF5730 MF5750 and MF5770 it is clearly indicated in the text e g Only for the MF5770 model Legal Notices FCC Federal Communications Commission imageCLASS MF5730 Model F146500 imageCLASS MF5750 Model F146502 imageCLASS MF5770 Model F146502 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Kg NOTE This equipment has been tested and found to comply with the limits for a class B digital device pursu
26. avoid possible damage to the machine do not touch the pins A near the left end of the transfer roller B B Troubleshooting LI Asal cod m C e M A S S A e When removing the jammed paper do not touch the transfer roller as its surface is very delicate and susceptible to finger oil and scratches which may lead to print deterioration 9 2 Clearing Jams lt NOTE Do not expose the cartridge to light for more than 5 minutes If necessary put the cartridge in its original protective bag or wrap it with a thick cloth to prevent exposure to light 3 Open the face up cover A and push down the green paper release levers B on both sides of the face up paper output 4 Hold both sides of the jammed paper and carefully move it inward then gently pull it out e Troubleshooting 5 Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll then gently pull the rolled up paper out of the machine Clearing Jams 9 3 B Troubleshooting 9 4 6 If the leading edge of the paper is visible but has not entered the imaging area pull the paper forwards and roll it inwards 7 IMPORTANT e Do not pull the jammed paper forward from the cassette It may cause a machine malfunction e Do not pull the jammed
27. dt ks Ha eee boxes rus bai eda Xii Geo DP C Xii I3ISCIa IET DES eoe notet etit hoe dete Soda nd MU ILE dr DPI I En Lid Xii Legal Limitations on the Usage of Your Product and the Use of Images xiii About the Part Containing Mercury Applicable Only to the USA xiii Important Safety Instructions 0 000 es xiv inccr RM PERKEPTTLTCMTI m xiv POWESUDDIY 3a reta vadis bead paaa a ar a a a XV miIiella o PCRERERRTEDEIRLELRRLTUOTRRTRRCIERTERURRPHETEEPEHKMT xvi Maintenance and Inspections llle xvii OoHsHmables s iie cesta stus te ee ee ar tian tutos Bate eras oe were eee Se xix Other Marnirids xis kate tek oars 2S Sond Save Qus See Du eee gun Roe hee xix Chapter 1 Introduction Customer SUDDOIT 2a rex arbos mex e usd ect cep de dieu p 1 1 For Canadian Users llle 1 2 Main Components of the Machine 000 cece eee ees 1 3 Operation Panel 2 5 525 d eoe eda a a a i aos seal seeded 1 6 Standby DIS DAY 5a ecd iei ten e Ue ete ebd tends de p dh 1 8 Energy Saver M0d6 lol RELIER ere eic ai 1 9 Setting the Energy Saver Mode Manually 0 0000 cece eee 1 9 Restoring from the Energy Saver Mode Manually 1 10 Paper Handling Chapter 2 Chapter 3 Chapter 4 Print Media Requirements 0000 eee eee eee 2 1 Printing Areas PPP 2 2 Loading Papen ses uiecu s sirara inisa aa EE 2 3 Loa
28. in places exposed to open flames as this may cause the toner or paper to ignite resulting in burns or a fire e When discarding used toner cartridges put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering and dispose of them in a location away from open flames CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately Other Warnings A WARNING For cardiac pacemaker users This product generates a low level magnetic field If you use a cardiac pacemaker and feel abnormalities please move away from the product and consult a physician CAUTION Follow all warnings and instructions marked on the machine X X XX CHAPTER This chapter describes the main components the operation panel and the standby display of the machine It also explains how to set the energy saver function Cu er Support Your machine is designed with the latest technology to provide trouble free operation If you encounter a problem with the machine s operation try to solve it by using the information in Chapter 9 Troubleshooting If you cannot solve the problem or if you think your machine needs servicing contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1 800 828 4040 between the hours of 8 00 A M to 8 00 P M EST Monday through Friday and 10 00 A M to 8 00 P M on Saturday
29. level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from the cartridge and consult a physician 7 IMPORTANT Never attempt to disassemble the cartridge or open the drum protective shutter Kg NOTE e If the machine is brought from the cold outdoors into a warm room or if the room is rapidly heated condensation may form inside the machine This can adversely effect the quality of your printouts e g copies are completely black When the machine is exposed to such conditions allow at least 2 hours for the machine to adjust to room temperature before attempting to use it e When handling the cartridge take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains e Always hold the cartridge as shown so that the side with the instructions A faces up Do not forcefully move or push the drum protective shutter B in any way Storage Precautions A WARNING Do not store cartridges or copy paper in places exposed to open flames as this may cause the toner or copy paper to ignite resulting in burns or a fire When to Replace the Cartridge Ay CAUTION Keep cartridges and other consumables out of the reach of children If the contents of these items are ingested consult a physician immediat
30. no My Pictures folder the folder with the scanning date will be created in the My Documents folder and your document will be saved in this folder 6 2 Scanning Methods Er information For detailed information on all scanning features see Chapter 3 Scanning in the Software Guide More Information 6 3 Scanning e Scanning 6 4 More Information CHAPTER This chapter explains how to check the status of the jobs stored in the machine and to confirm or delete them as needed Checking the Status of the Jobs Stored in the Machine Use the Status Monitor to confirm or delete copy fax print and report jobs stored in the machine When using Status Monitor the LCD displays the jobs in the following order in each mode In Copy mode In Fax mode COPY STATUS RX TX STATUS RX TX STATUS TX RX LOG TX RX LOG PRINT STATUS PRINT STATUS REPORT STATUS REPORT STATUS COPY STATUS Only for the MF5750 MF5770 models lt NOTE Status Monitor is disabled in the Scan mode Checking the Status of the Jobs Stored in the Machine 7 1 Status Monitor x Confirming and Deleting a Fax Job Follow the procedure below to confirm the sending or receiving status 1 Press Status Monitor 2 Press lt or P to select lt RX TX STATUS gt press Set lt NOTE e f there is no job lt NO CURRENT RX TX JOB is displayed e If there is onl
31. paper or when inspecting the inside of the machine do not touch the toner fixing unit and its surroundings as doing so may result in burns or electrical shock e When removing jammed paper or replacing the toner cartridge take care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stains e When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician e When loading paper or removing jammed documents or paper take care not to cut your hands on the edges of the documents or paper e When removing a used toner cartridge from the machine remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician xviii A WARNING e Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire e Do not store toner cartridges or copy paper
32. platen glass to position a document e f your document conforms to a standard paper size e g LTR or A4 align the document between the appropriate paper size marks e f you do not know the size of your document or if your document does not match any of the paper size marks align the center of your document with the mark Setting Up Documents 3 3 Document Handling e Document Handling B The illustration below shows how to place a LTR size document on the platen glass 3 Gently lower the platen glass cover The document is now ready for scanning 3 4 Loading Documents in the ADF 1 Fan the edges that will feed into the machine first then tap the edges of multiple page documents on a flat surface to even the stack Setting Up Documents 2 Adjust the document guides to the width of the document lt NOTE e For multiple page documents the pages are fed one by one from the top of the stack from the first page e Wait until all pages of your document have been scanned before starting a new job e 30 sheets or paper stack within 8 mm thickness including curled sheets guaranteed or 50 sheets 21 Ib 80 g m or paper stack within 8 mm thickness including curled sheets temperature 15 C to 27 C humidity 2096 to 8096 reference documents can be loaded in the ADF If the documents exceed the capacity of the ADF paper jams may occur Setting Up Documents 3 5 Document Ha
33. proper paper loaded A Check if the proper paper is loaded in the cassette or multi purpose feeder See Chapter 2 Paper Handling Paper Feeding Problems 9 13 e Troubleshooting B Troubleshooting Paper stacked roughly Q Is the proper paper loaded A Check if the proper paper is loaded in the cassette or multi purpose feeder See Chapter 2 Paper Handling A Check if the appropriate paper type is selected in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 11 Repeated paper jams occur Q Is the proper paper loaded A Check that the size thickness and type of the paper you are using See Print Media Requirements on p 2 1 Q Is the proper paper loaded correctly Be sure to fan the paper stack before loading it in the cassette This keeps the sheets of paper from sticking together Is the output tray free of obstructions Do not place the delivered paper back on the output tray See Face Down Paper Output Area on p 2 14 A Do not place objects other than paper on the output tray See Face Down Paper Output Area on p 2 14 Q Is the machine installed in a proper location Check that the machine is installed in the proper location For information about specifications of the machine see Specifications on p 11 1 For safety warnings and cautions see Installation on p xiv Envelopes do not feed correctly Q Are t
34. ratio press Set ZOOM 50 2005 zi 80 LTR 1 80 t COMOD TEXT PHOTO e You can enter the copy ratio from 5096 to 200 selectable in 1 increments e Even after entering the copy ratio you can use or P to adjust the copy ratio To increase the copy ratio press P To decrease the copy ratio press lt NOTE e Enlarging or reducing using preset copy ratio is not available with the 2 on 1 copy function e To return the copy ratio to 100 press Enlarge Reduce several times to display DIRECT 10096 ratio gt press Set You can also return the ratio to 10096 using a preset copy ratio See Enlarging Reducing Using Preset Copy Ratios on p 5 4 Setting Enlarging Reducing 5 5 Adjusting the Image Quality Resolution You can adjust image quality to the appropriate level best suited for a document with text or photos Three modes are available for adjusting the image quality 1 Press Image Quality 2 Press Image Quality repeatedly until the image quality you want appears You can select from the following TEXT for text only documents PHOTO for photographs lt TEXT PHOTO gt for documents with text and photographs lt NOTE Copy exposure automatically changes to manual mode when TEXT PHOTO or PHOTO is set Adjusting the Exposure Density 5 6 You can adjust the copy exposure automatically or manually according to how light
35. to replace the cartridge see Replacing the Cartridge on p 8 14 Print Yield This section describes the approximate number of printouts that can be made per cartridge Approximate Print Yield Canon genuine Cartridge X25 Approx 2 500 printouts A4 at 5 dot coverage The term A4 at 596 dot coverage denotes a document on which the area covered with toner is 5 of the total area of an A4 size sheet Maintenance e The actual number of printouts that can be made per cartridge depends in part on ra the exposure setting room temperature and humidity e If you print a large number of documents which contain heavy print or many photographs toner consumption will increase and white streaks will appear on printouts sooner than indicated above Toner consumption will also increase if you print with the platen glass cover left open e If you print small size documents or documents with less dot coverage you may be able to print more sheets of paper than indicated above However dark bands might appear on printouts if you keep using the same cartridge for an extended period of time When to Replace the Cartridge 8 5 B Maintenance Handling and Storing the Cartridge This section describes the precautions to ensure optimum copy quality Handling Precautions A WARNING e Do not throw the cartridge into open flames as this may cause the toner to ignite and result in burns or a fire e The cartridge emits low
36. 2403 226 54 tars Rhus 2 SS UE he orale eee 10 6 TIMER SETTINGS 24 34 baa oc edi e ded d edit cedit eee 10 7 Chapter 11 Appendix vii Preface Thank you for purchasing Canon imageCLASS MF5700 Series Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future reference How to Use This Manual symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety A WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings A CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid damage to the machine e NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Keys Used in This Manual The following symbols
37. B Paper MAX 13 64 5 mm MAX 13 64 5 mm L MAX 13 64 5 mm Feeding direction MAX 13 64 5 mm E Envelope MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm Feeding direction MAX 13 64 5 mm lt NOTE Copying areas are a little larger than printing areas Print Media Requirements This section describes how to load paper in the cassette and the multi purpose feeder Ad CAUTION When loading paper take care not to cut your hands on the edges of the paper 7 IMPORTANT Do not load paper from the back of the machine with the cassette in place Doing so may damage the paper feeding assembly inside the machine lt NOTE e The paper in the multi purpose feeder is fed prior to the paper in the cassette e The cassette holds up to approximately 250 sheets of 17 Ib 64 g m paper Loading Paper in the Cassette 1 Pull out the cassette completely Loading Paper 2 3 Paper Handling d Paper Handling 5 2 4 2 While holding the lock release lever on the paper guide at the rear of the cassette slide the paper guide to the mark indicating the desired paper size B5 ENV COM10 ENV ISO C5 ENV DL A5 ENV MONARCH When Loading Legal Size Paper Q Pull the blue tab A and extend the cassette B Set the paper guide to LTR C 7 IMPORTANT If the paper guide is not adjusted correctly
38. CT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS xiii A Important Safety Instructions Please read these instructions thoroughly before operating the machine As these instructions are intended to prevent injury to the user or other persons or destruction of property always pay attention to these instructions Also since it may result in unexpected accidents or injuries do not perform any operation unless otherwise specified in the manual Improper operation or use of this machine could result in personal injury and or damage requiring extensive repair that may not be covered under your Limited Warranty Installation A WARNING e Do not install the machine near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the machine it may result in a fire or electrical shock e Do not place the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center Necklaces and other metal objects Cups vases flowerpots and other containers filled with water or liquids CAUTION e Do not install the machine in unstable locatio
39. ERRAREEGES RAE ISSRRE SE 4 5 Chapter 5 Copying Documents You Can CODV ism Rx rua e ue RR DERE Se ees 5 1 Making Copies xu ouo ani oue rebos uai ee re ee Doe na dei d 5 2 Setting Enlarging Reducing 000 c eee ees 5 4 Enlarging Reducing Using Preset Copy Ratios 0005 5 4 Enlarging Reducing Using Custom Copy Ratios 0005 5 5 Improving Copied Image eller 5 6 Adjusting the Image Quality Resolution 0 00 ees 5 6 Adjusting the Exposure Density 0 0 00 ccc eee eee ees 5 6 Adjusting Automatically esto quite E ARE CROCO Od ep nce hte REC RE RES 5 6 AGIUSUNG Manuales 24 are 1 0 0 de OE ule SUDO HERI Ri Re OEC RR Qu nir ee C CP m 5 8 Collate COD 3 Sad uricsati ca Ov sume Sedet cane Data Datus ace dt ifs 5 8 When Loading Documents inthe ADF 0 0 0 cece eee 5 8 When Placing a Document on the Platen Glass 005 5 9 Z OIG OO oS seach ret o s tnd Sane 8 RS RE Re SS Ree ee 5 10 When Loading Documents in the ADF 000 eene 5 10 When Placing a Document on the Platen Glass anaana aaa aaa 5 11 Reserve COPY veriora e tekeen d i eka E acad aE Us e ard a Gis 5 12 Chapter 6 Scanning Before Scanning aos iwi EEG ema rx Ee qd ue sd ames a rares 6 1 Scanning Methods 55 3d xxx x eua Sd ure erae de ecu C a Reo ew ha oak us 6 2 More Information s waxere wiser enisi iR EQUES EHE E TELS P i 6 3
40. ESET RATIO setting 10 5 PRINT DONE TONE setting 10 3 Print media requirements 2 1 Size 2 2 type 2 2 weight 2 2 Print quality problems 9 16 Print yield 8 5 PRINTER DATA ERROR message 9 11 Printing areas 2 2 beforehand 4 1 canceling 4 4 documents 4 3 problems 9 18 Problems cannot solve 9 21 copying 9 15 document 3 2 general 9 20 paper feeding 9 12 print quality 9 16 printing 9 18 scanning 9 19 Q Quality adjusting the image 5 6 print problems 9 16 Quantity document 3 1 R REC PAPER JAM message 9 11 Repacking 8 17 Replacing the cartridge 8 4 8 14 Reserve copy 5 12 RX DONE TONE setting 10 3 S SCAN DONE TONE setting 10 3 SCAN key 1 6 Scanned area 3 2 Scanning areas 3 2 beforehand 6 1 documents 6 2 problems 9 19 Set key 1 7 11 6 Index Setting Enlargement Reduction 5 4 SHARPNESS setting 10 5 Size document 3 1 marks 3 3 paper 2 2 Specifications 11 1 STANDARD COPY QTY setting 10 5 STANDARD EXPOSURE setting 10 5 Standby display 1 8 Start key 1 7 Status Monitor key 1 6 using 7 1 STD ZOOM RATIO settings 10 5 STD IMAGEQUALITY setting 10 5 Stop Reset key 1 7 SUPPLY REC PAPER message 9 11 T Telephone line jack 1 3 TONER SAVER setting 10 4 Transporting 8 17 Tray document feeder 1 3 document output 1 3 output 1 3 Troubleshooting 9 1 TX DONE TONE setting 10 3 U USB port 1 5 V VOLUME CONTROL settings 10 3 W
41. HEN OPEN AVOID EXPOSURE TO THE BEAM ATTENTION EET LASER INVISIBLE DE CLASSE 3B CAS D OUVERTURE VITEZ L EXPOSITION AU FAISCEAU VORSICHT UNSICHTBARE LASERSTRAHLUNG KLASSE 3B WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN PRECAUCI N RADIACI N L SER INVISIBLE DE CLASE 3B PRESENTE AL ABRIR EVITE LA EXPOSICI N AL HAZ VARNING Kass A Haul LASERSTRALNING NAR DENNA DEL AR OPPNAD STRALEN AR FARLIG VAROITUS LUOKAN 3B NAKYMATTOMALLE LASER SATEILYA AVATTUNA VALTA ALTISTUMISTA SATEELLE 9 28 S58 3B H7 HIOIN BAKIO YSE ZM Hl Ls g u oHlA 9 Ee CCRC 9 523078 TRADES hA ee TETE FC5 4777 xi Canon the Canon logo and imageCLASS are trademarks of Canon Inc Other product and company names herein may be the trademarks of their respective owners Copyright 2005 by Canon Inc All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc Disclaimers The information in this manual is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT
42. PRINT DONE TONE Sets the printing end tone settings ERROR ONLY The printing end tone sounds only when any error occurs while printing 1 to 3 1 The printing end tone does not sound The printing end tone sounds 1 to 3 1 6 SCAN DONE TONE Sets the scanning end tone settings Menu Descriptions 10 3 E Machine Settings NENNEN QNNM NNNM ERROR ONLY A scanning end tone sounds only when any error occurs while scanning 1 to 3 1 The scanning end tone does not sound A scanning end tone sounds 1 to 3 1 7 CALLING VOLUME Adjusts the ring volume when the machine detects a voice call 1 to 3 1 8 LINE MONITOR VOL iss t line monitor volume 0 to 3 1 3 TONER SAVER MODE Sets the toner saver mode The toner saver mode is turned off ON The toner saver mode is turned on 4 DISPLAY LANGUAGE Shows the language displayed in the LCD ENGLISH FRENCH SPANISH PORTUGUESE The factory default setting is in bold face Only for the MF5750 MF5770 models 10 4 Menu Descriptions COPY SETTINGS Descriptions tame MANUAL Adjusts the exposure manually The exposure can be adjusted in 9 increments 5 center AUTO The exposure is adjusted automatically 3 STD ZOOM RATIO Selects the copy ratio MANUAL Selects the copy ratio 50 to 200 100 PRESET RATIO Selects the preset copy ratio The preset copy ratios will change when the paper size group is changed 4 STANDARD COPY QTY S
43. Problem 9 21 B Troubleshooting 9 22 If You Cannot Solve the Problem 0 CHAPTER This chapter explains how to adjust machine settings The list of all the settings is also provided for your reference Accessing the Machine Settings 1 Press Menu 2 Press 4 or gt to select the menu you want to change gt press Set You have now accessed the settings in the list Press lt or P to select the sub menu you want to change press Set lt NOTE e For details on sub menus see Menu Descriptions on p 10 2 e f you press Stop Reset before Set is pressed the item you have selected will not be registered e Press Stop Reset to exit from the Menu e f you press Menu the display returns to the previous screen e The settings changed in the Menu do not return automatically to the settings you set previously Change to the previous settings again if necessary To specify or register the settings of the fax function see Chapter 8 Machine Settings in the Facsimile Guide Only for the MF5750 MF5770 models Accessing the Machine Settings 10 1 H Machine Settings MeperD escriptions lt NOTE For details on lt FAX SETTINGS ADD REGISTRATION gt and lt REPORTS LISTSs gt see Chapter 8 Machine Settings in the Facsimile Guide Only for the MF5750 MF5770 models PAPER SETTINGS NNNM NENNEN NNNM 1 CASSETTE 1 PAPER SIZE Selects t
44. R CGOBODB TEXT PHOTO 03 You can set up to 99 copies 4 Press Start lt NOTE If MEMORY FULL appears in the LCD while scanning the document being scanned stops in the ADF Press Set to make the document come out automatically If the document does not come out it may be jammed in the ADF Follow the procedure in Removing Jammed Paper from the ADF on p 9 7 to clear the paper jam in the ADF When Placing a Document on the Platen Glass 1 Place the first page of a document on the platen glass For details on how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 3 D amp gt A O O 2 Press Collate 20n1 twice lt 2ON1 gt appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press Start The machine begins scanning 5 Place the next page of the document on the platen glass NEXT PAGE START END SCANNING SET Special Features 5 11 6 Press Start Hepeat steps 5 and 6 to scan all documents After scanning every two sheets the quantity of copies of the document specified in step 3 will be printed out 7 Press Set lt NOTE If the image quality mode is set to other than TEXT when making a 2 on 1 copy of a document which has many graphics or photos MEMORY FULL will appear in the LCD and copying will be canceled If this happens press Stop Reset to return to t
45. a AE T ET EES 8 11 CANADA PROGRAM CANADA PROGRAMME 000058 8 12 Replacing the Cartridge 0 0 0 c cece eee 8 14 Repacking and Transporting Your Machine 8 17 Carrying the Machine by the Sides 0 000 c eee eee eee 8 18 Transporting the Machine by Car 0 000 cece eee eee 8 18 Chapter9 Troubleshooting Clearing Jams Ennis es sewed ous heise bie Selene ened ees 9 1 Removing Jammed Paper from Inside the Machine 9 1 Removing Jammed Paper from the ADF 0 000 e eee ees 9 7 LCD Messages oszer hri hs 93478 0 RR RAISES IS AIA UET IEEE 9 9 Paper Feeding Problems ceri rell rr rr rrr es 9 12 Copying Problems cl ReleREEEeR E eee Ae ee ee es 9 15 Print Quality Problems eeleeelere nnn 9 16 Printing PFODIGIIS vs n Eram hes Ey Rene ere aile xus derit dh rcs eee 9 18 Scanning Problems meson er xm dre ERO E XP DR E D RE EP Ere 9 19 General Problems 5 reb xPEDMCHPI ERES E ba a 9 20 If You Cannot Solve the Problem lleeel ee 9 21 Chapter 10 Machine Settings Accessing the Machine Settings ll lll 10 1 Menu Descriptions uiu rama x rna cx aida daca ae eee Ern 10 2 PAPER SETIHNOS e unde ea tied xo rre adus 10 2 COMMON SETTINGS eseeeeee RR ee eee ee eee 10 3 COPY SEPFIINOSt utu ak ae ae a eb cuota ck e ebd tem dedit m 10 5 PRINTER SETTINGS 2s 444254
46. aning the machine disconnect the power cord Failure to observe these steps may result in a fire or electrical shock e Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is connected for a long period of time in a damp dusty or smoky location dust can build up around the power plug and become damp This may cause a short circuit and result in a fire e Clean the machine using a slightly dampened cloth with a mild detergent mixed with water Do not use alcohol benzene paint thinner or other flammable substances Check detergent for flammability prior to use If flammable substances come into contact with a high voltage area inside the machine it may result in a fire or electrical shock xvii e There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock e Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridge to ignite resulting in burns or a fire Ay CAUTION e The toner fixing unit and its surroundings inside the machine may become hot during use When removing jammed
47. ant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in this manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 516 328 5600 x 7 IMPORTANT e This Class B digital apparatus meets all requirements of the
48. aper type and your purpose Paper Type Paper Output Area The Number of Output Sheets 1 sheet Plain Paper approx 60 sheets 17 Ib to 24 Ib 64 g m to 90 g m 1 sheet Recycled Paper approx 30 sheets 17 Ib to 24 Ib 64 g m to 90 g m Selecting the Paper Output Area 2 13 Paper Handling d Paper Type Paper Output Area The Number of Output Sheets face up 1 sheet approx 30 sheets 25 Ib to 34 Ib 91 g m to 128 g m Heavy Paper face down face down 10 sheets face up 1 sheet Face Down Paper Output Area The paper is delivered with the printed side down on the output tray Paper is stacked in printed order Paper Handling 5 Close the face up cover and pull out the output tray 7 IMPORTANT e Do not place the delivered paper back on the output tray Doing so may result in paper jams e Do not place objects other than paper on the output tray Doing so may result in paper jams 2 14 Selecting the Paper Output Area Face Up Paper Output Area The paper is delivered with the printed side up from the face up paper output at the rear of the machine This way is convenient for printing on transparencies or envelopes which tend to curl because the paper is delivered straight through out of the machine Open the face up cover e Remove the delivered paper one by one LET ore 7 IMPORTANT e Do not pull the paper forcibly e This machine has no face up output tray
49. artridge is of no further use simply follow the instructions detailed for U S or Canadian residents We appreciate your support of The Canon Cartridge Recycling Program Working together we can make a significant contribution to a cleaner planet e Cartridges collected through this program are not refilled e You are not entitled to a tax deduction or rebate for the return of empty cartridges e This program may be modified or discontinued without notice The Clean Earth Campaign Supporting Environmental Initiatives With NATION L oe The x Nature WWF ENVIROTHON CANADA a Conservancy CANON NATIONAL PARKS SCIENCE SCHOLARS J NATORE afe A SOCIETE CANADIENNE National ge Park CONSERVANCY CONSERVATI ON OUNDATION 8 J OFGANADA DE LA NATURE F NATURE THE CANON LE PROGRAMME CARTRIDGE RECYCLING DE RECYCLAGE PROGRAM DEs CARTOUCHES DE CANON When to Replace the Cartridge U S A PROGRAM Packaging E Option A 1 Single Box Return e Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box e Place the empty cartridge in the box of your new cartridge Seal the box B Option B Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges e Place as many cartridges as possible into one box Carefully seal the box with tape Or e Call 1 800 OK Canon to receive your free eight cartridge collection box 5 Maintenance
50. ding Paper in the Cassette llle 2 3 Loading Paper in the Multi Purpose Feeder 00 0c eee 2 6 Loading an Envelope in the Multi Purpose Feeder 2 8 Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder iiien ea ERE eee ee a 2 10 Specifying the Paper Size 419 1939 Sys ok S FS uet ep eq uos 2 10 Specifying the Paper Type 0 cece eee ee 2 11 Orientation of the Document and the Paper Loading 2 12 Selecting the Paper Output Area 000 e eee 2 13 Paper Type and Paper Output Area llle 2 13 Face Down Paper Output Area 0 0 0 eee 2 14 Face Up Paper Output Area 0 eee 2 15 Document Handling Document Requirements 0 0c cece eee eee 3 1 PROMI Oe UI eM S ranse mnra Aiee acid las Gn ders Rita tach sade be Mian By a Atenas 3 2 Scanned Area of aDocument 0 0 cee eee 3 2 Setting Up Documents 2 5 52 9222x403 039 Li x ee eh eee 3 3 Placing a Document on the Platen Glass llli 3 3 Loading Documents in tDeD E sss ox e terae EE dox c ai s 3 4 The Paper Pathiof the ADE xai eis seeds thine hh ds 3 6 Printing from Your Computer Before Prints eor soc xoi aree Are ERE Ce ee adea ea 4 1 Printing Documents 5 22 23 eicere pesa ae Duane mi dt a 4 3 Canceling IP uM lt uo dicens aO IP OntbR Setia aod Se eed d Esai e iet ape S 4 4 More Inforimaltlom i use y REN UR ERERERT
51. e ADJUSTING WAITING TO SCAN Cause The machine is not ready for copying because you have just connected the power cord to the machine Remedy Wait for a while The machine cannot scan documents for copying immediately after the power cord is connected e CHECK DOCUMENT Cause 1 There is a paper jam in the ADF E re Remedy Remove the document you are trying to copy in the ADF See Removing 5 Jammed Paper from the ADF on p 9 7 Make sure that the document is not too long or too short See Document Requirements on p 3 1 Cause2 The ADF roller rotates without feeding documents Remedy Fan the edge that will feed into the machine first then tap the edge of multiple page documents on a flat surface to even the stack CHECK PAPER SIZE Cause Hemedy The size of the paper in the cassette or multi purpose feeder is different from that of the paper specified in PAPER SETTINGS of the Menu Load the correct paper size or change PAPER SIZE in PAPER SETTINGS of the Menu See Loading Paper on p 2 3 or Specifying the Paper Size on p 2 10 Then reset the machine by opening the front cover and then closing it LCD Messages 9 9 B Troubleshooting CHECK PRINTER Cause A problem has occurred in the machine Remedy Reset the machine by opening the front cover and then closing it If the message persists unplug the machine from the power supply and contact Canon Authorized
52. e Manually 1 Press Energy Saver The Energy Saver key goes off and the machine enters the standby mode X NOTE The machine can be restored from the energy saver mode immediately However it may vary according to room temperature and circumstances 1 10 Energy Saver Mode CHAPTER This chapter describes the media you can use with this machine how to load them and where the documents come out edia Requirements For high quality copies we recommend using paper and transparencies recommended by Canon Some types of paper available at office supply stores may not be suitable for this machine If you have any questions about paper and transparencies contact your local authorized Canon dealer or the Canon help line E Paper Storage In order to prevent paper jams follow this procedure below e To prevent moisture buildup store remaining paper wrapped tightly in its original package Store paper in a dry location out of direct sunlight e To prevent curling store paper flat not upright e If the paper is curled uncurl it before loading it in the cassette or multi purpose feeder Failure to do so will cause paper creases and a paper jam E Unacceptable Paper Do not copy on the following types of copy stock Doing so may result in paper jams e Severely curled or wrinkled paper e Transparencies designed for full color copiers or printers e Paper which has already been copied using a digital full color copie
53. e returns to the ready state for operating troubleshooting has been successful If the machine does not return to the ready state for operating confirm that the paper release levers are pushed back to their original position and check to see that jammed paper is not left in the machine 14 Insert the cassette to the machine Removing Jammed Paper from the ADF When the document jams in the ADF the LCD displays CHECK DOCUMENTS or DOCUMENT TOO LONG lt NOTE Do not open the platen glass cover until the jammed paper is removed Doing so will result in damaging the document and the paper 1 Open the ADF and gently remove the jammed paper from the ADF 2 Widen the document guides until they stop and remove the paper so as not to be caught by the guides Open the ADF and gently remove the jammed paper from the ADF Clearing Jams 9 7 e Troubleshooting B Troubleshooting 9 8 3 Open the ADF and gently remove the jammed paper from the document output tray lt NOTE After removing jammed paper even edges of the document before loading it in the ADF again Clearing Jams ge essages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error This section describes the general messages and those related to copy and print functions For the messages related to fax functions see Chapter 7 Troubleshooting in the Facsimile Guid
54. ea on p 8 2 Is the cartridge free of damage If there is a scratch on the cartridge replace with a new one See Replacing the Cartridge on p 8 14 Is the machine adjusted to room temperature If not condensation might build up inside the machine Allow at least 2 hours for the machine to adjust to room temperature before attempting to use it 9 16 Print Quality Problems Q Is the machine installed in a stable location A Install the machine in a proper location See Installation on p xiv Copies are too dark or too light Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 6 Q Is the machine in the toner saver mode Set TONER SAVER MODE gt to OFF in COMMON SETTINGS of the Menu See 3 TONER SAVER MODE gt of Menu Descriptions on p 10 4 The printouts are partly missing or shaded when you make copies on heavy paper Q Is the paper type set correctly A Select lt HEAVY PAPER or HEAVY PAPER H gt in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 11 The printouts are missing when you make copies on rough paper Q Is the paper type set correctly A Select lt TRANSPARENCY gt in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 11 The printous are missing when you make copies usi
55. elects the copy quantity 1 to 99 1 5 AUTO SORT Sets the auto sort function OFF 0s The auto sort function is turned off The auto sort function is turned on 6 PAPER SIZE GROUP The paper size group can be selected If the paper size group is changed the preset copy ratios will also change Preset copy ratios 50 64 78 100 129 200 Preset copy ratios 50 70 100 141 Preset copy ratios 50 70 81 86 100 115 122 141 200 7 SHARPNESS The sharpness setting of an image can be adjusted When you want to make characters and lines clear select a larger value When you make copies of photographs select a smaller value 1 to 9 5 The factory default setting is in bold face Menu Descriptions 10 5 Machine Settings E Machine Settings PRINTER SETTINGS Wm Bes 1 ERROR TIME OUT Sets the length of time before the machine returns an error when no data is received from the computer The error time out is on Sets the time out period 5SEC to 300SEC 15SEC The error time out is off The factory default setting is in bold face 10 6 Menu Descriptions TIMER SETTINGS Descriptions 1 DATE TIME SETTING Sets the current date and time year month day hour minute 2 DATE SETUP Selects the format of the date displayed in the LCD MM DD YYYY DD MM YYYY YYYY MM DD 3 AUTO CLEAR Sets the auto clear function If the machine remains idle for
56. ely 7 IMPORTANT e Place the cartridge in its protective bag so that the side with the written instructions faces up Then place the bagged cartridge into its shipping box Store the unused cartridge out of direct sunlight e For partially used opened cartridges place the cartridge in its protective bag so that the side with the written instructions faces up Then place the bagged cartridge into its shipping box and store it away from direct sunlight e Avoid storing the cartridge in front of heaters and humidifiers etc Store it in a location where the temperature does not exceed 104 F 40 C e The recommended storage conditions are as follows Temperature 32 F to 95 F 0 C to 35 C Relative Humidity 35 to 85 e Be sure to remove the toner cartridge from the machine when disposing of the machine e Do not stand the cartridge on end or turn it upside down 5 Maintenance Storing Partially Used Cartridges If you remove a cartridge from the machine store the cartridge as described below Place the cartridge in its protective bag so that the side with the written instructions faces up Then place the cartridge into its shipping box Be sure to securely close the lid of the shipping box If you do not have the protective bag or shipping box for the cartridge store the cartridge in a dark location Recycling Used Cartridges Canon has instituted a worldwide recycling program for car
57. er adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the machine has been dropped or damaged If the machine exhibits a distinct change in performance indicating a need for servicing A WARNING e Do not attempt to disassemble or modify the machine There are high temperature and high voltage components inside the machine which may result in a fire or electrical shock e If the machine makes strange noises or gives off smoke heat or strange smells immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center Continued use of the machine in this condition may result in a fire or electrical shock e Do not use highly flammable sprays near the machine If gas from these sprays comes into contact with the electrical components inside the machine it may result in a fire or electrical shock xvi e To avoid damage to the power cord and creating a fire hazard always disconnect the power cord and the interface cable when moving the machine Otherwise the power cord or interface cable may be damaged resulting in a fire or electrical shock Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquids or flammable substances alcohol benzene paint thinner etc inside the machine If these items c
58. fer System Developing System Toner Projection System Fixing System Canon s RAPID Fusing System Platen glass Up to LTR size Sheets books and three dimensional objects up to 4 4 Ib 2 kg ADF Up to LGL size Acceptable Documents Acceptable Copy Stock Cassette Feeding 17 Ib to 34 Ib 64 g m to 128 g m Multi Purpose Feeder 17 Ib to 34 Ib 64 g m to 128 g m Plain paper recycled paper transparencies envelopes and heavy paper up to 34 Ib 128 g m Specifications 11 1 E Appendix Copy Sizes Non image Area Warm up Time First Copy Time Copy Speed Magnification Paper Feeding System Multiple Copies Power Requirements Power Consumption Dimensions W x D x H Installation Space W x D LTR 8 1 2 x 11 216 mm x 279 mm Automatic Document Feeder LGL 8 1 2 x 14 216 mm x 356 mm to 5 9 16 x 4 1 8 148 mm x 105 mm Paper Max 13 64 5 mm at each edge Envelope Max 9 e4 5 mm at each edge Approx 240 sec temperature 68 F 20 C humidity 65 from when the machine is plugged in until the standby display appears Warm up time may differ depending on the condition and environment of the machine Platen glass Approx 15 sec ADF Approx 17 sec A4 or LTR size direct Manual Exposure Control Cassette Feeding except just after being restored from energy saver mode Direct LTR 21 cpm 1 141 0 1 2 000 1 1 294 1 0 786 1 0 647 1 0 500 Zoom
59. for the size of the paper the quality of your printouts may be adversely affected 3 Fan the paper stack first then tap the edges on a flat surface to even the stack Loading Paper 4 Load the paper stack in the cassette with the print side down When you load paper with a logo on position the paper with the print side down logo side and load it so that the top of the paper feeds first in the cassette 5 While holding the lock release lever on the paper guide on left side of the cassette slide the paper guide to the mark indicating the desired paper size The paper guides on the sides of the cassette move together Loading Paper 2 5 Paper Handling d Paper Handling 5 Make sure the paper stack does not exceed the load limit mark A and it is loaded under the hooks B on the paper guides 7 IMPORTANT e Do not load different size and type of paper at the same time e Do not load extra paper when there is still paper left in the cassette If you load extra paper while making copies remove the loaded paper first Then put it together with the extra paper and tap the edges After that reload it in the cassette 6 Insert the cassette into the machine lt NOTE If you do not completely insert the cassette into the machine paper jams may occur 7 Specify the size and the type of the paper you load For details on how to specify the paper size and type see Specifying the Paper Size and
60. g a Copy Job on p 7 3 e When you cancel copying while scanning a document from the ADF the document may jam in the ADF If the paper jam occurs the LCD displays CHECK DOCUMENTS or DOCUMENT TOO LONG See Removing Jammed Paper from the ADF on p 9 7 Making Copies 5 3 Seng In Enlarging Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios Enlarging Reducing Using Preset Copy Ratios Press Enlarge Reduce Press lt or gt to select the copy ratio gt press Set You can select from the following 200 MAX 129 STMT LTR 100 78 LGL LTR 64 50 MIN lt NOTE e f the PAPER SIZE GROUP setting of COPY SETTINGS menu in the Menu is set to A or AB the preset copy ratios will be as follows A 5096 70 100 141 and 200 AB 50 70 81 86 100 115 122 141 and 200 e Enlarging or reducing using preset copy ratio is not available with the 2 on 1 copy function e To return the copy ratio to 100 press Enlarge Reduce several times to display DIRECT 10096 ratio gt press Set You can also return the ratio to 10096 using a custom copy ratio See Enlarging Reducing Using Custom Copy Ratios on p 5 5 5 4 Setting Enlarging Reducing Enlarging Reducing Using Custom Copy Ratios 1 Press Enlarge Reduce twice 2 Use the numeric keys to enter the copy
61. garbled characters 6 Press Stop Reset to return to the standby display Checking the Status of the Jobs Stored in the Machine Confirming and Deleting a Report Job 1 Press Status Monitor 2 Press lt or P to select lt REPORT STATUS gt press Set Kg NOTE e If there is no job NO REPORT JOBS EXIST gt is displayed e If there is only one report job go to step 4 3 Press lt or f to confirm the report 4 If you want to delete the report job press Set 5 If you decide to delete the job press 4 for lt YES gt lt NOTE To cancel deleting the job press P for NO Once the job is deleted the job cannot be restored 6 Press Stop Reset to return to the standby display Checking the Status of the Jobs Stored in the Machine 7 5 Status Monitor Status Monitor x 7 6 Checking the Status of the Jobs Stored in the Machine CHAPTER This chapter explains how to clean the machine replace the toner cartridge and repack and transport the machine Your machine requires little periodic maintenance This section describes the necessary cleaning procedures for your machine Ad CAUTION e When cleaning the machine s exterior or the platen glass be sure to disconnect the power cord before cleaning the machine e For the MF5750 MF5770 models print any received faxes stored in the memory before disconnecting the power cord since the documents in memor
62. he envelopes loaded correctly A Make sure the envelopes are loaded correctly See Loading an Envelope in the Multi Purpose Feeder on p 2 8 Q Is the proper envelope loaded Load the recommended envelopes COM10 MONARCH DL or ISO C5 in the multi purpose feeder See Loading an Envelope in the Multi Purpose Feeder on p 2 8 9 14 Paper Feeding Problems Copyn g Problems The machine will not make a copy Q A Is the cartridge installed correctly Make sure the cartridge is installed correctly See the Set Up Instructions for MF5730 MF5750 users or Set Up Instructions for the Machine for MF5770 users Is the sealing tape removed from the cartridge Remove the sealing tape from the cartridge See the Set Up Instructions for MF5730 MF5750 users or Set Up Instructions for the Machine for MF5770 users Is the cassette inserted completely into the machine Insert the cassette as far as it will go See the Set Up Instructions for MF5730 MF5750 users or Set Up Instructions for the Machine for MF5770 users Did you connect the power cord to the machine just now Wait for a while After connecting the power cord the machine cannot scan documents immediately e Troubleshooting Is the document loaded correctly Remove the document stack it if necessart and load it in the ADF correctly See Loading Documents in the ADF on p 3 4 Is the energy saver mode off The mach
63. he paper size for the paper cassette LTR LGL A4 B5 A5 EXECUTIV 2 PAPER TYPE Selects the paper type to be used in the paper cassette PLAIN PAPER PLAIN PAPER L HEAVY PAPER HEAVY PAPER H TRANSPARENCY 1 PAPER SIZE Selects the paper size for the MP feeder LTR LGL A4 B5 A5 EXECUTIV COM10 MONARCH DL ISO C5 2 PAPER TYPE Selects the paper type to be used in the MP feeder PLAIN PAPER PLAIN PAPER L HEAVY PAPER HEAVY PAPER H TRANSPARENCY The factory default setting is in bold face 10 2 Menu Descriptions COMMON SETTINGS Mme Bw 1 DEFAULT SETTINGS Selects the Copy FAX or Scan mode for the machine s default mode When the power cord is plugged in or after the auto clear function activates the standby display of the selected mode appears 1 KEYPAD VOLUME Adjusts the volume of keypad tones 0 to 3 1 2 ALARM VOLUME Adjusts the alarm volume 0 to 3 1 3 TX DONE TONE Sets the transmission end tone settings ERROR ONLY The transmission end tone sounds only when any error occurs while printing 1 to 3 1 The transmission end tone does not sound The transmission end tone sounds 1 to 3 1 4 RX DONE TONE Sets the reception end tone settings ERROR ONLY The reception end tone sounds only when any error occurs while printing 1 to 3 1 OFF ON OFF The reception end tone does not sound ON OFF ON Machine Settings The reception end tone sounds 1to3 1 5
64. he standby display and change image quality mode to TEXT Even if you do so lt MEMORY FULL gt may appear depending on the document and copying may be canceled Reserve Copy This feature allows you to reserve the next job while the machine is printing out a current job lt NOTE The machine can store up to 10 copy jobs in memory 1 Press Stop Reset twice to return to the standby display while the machine is printing out lt NOTE It is necessary to return to the standby display in order to reserve the next copy job 2 Place the document you want to reserve face down on the platen glass or in the ADF For details on how to place documents see Setting Up Documents on p 3 3 3 Use the numeric keys to enter the number of copies You can set up to 99 copies 5 12 Special Features 4 5 Adjust any necessary settings for your document e Press Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 6 e Press Exposure to select the scanning exposure See Adjusting the Exposure Density on p 5 6 e Press Enlarge Reduce to select the copy ratio See Setting Enlarging Reducing on p 5 4 e Press Collate 20n1 to perform the collate copy or 2 on 1 copy function See Special Features on p 5 8 Press Start The machine begins scanning lt NOTE e After printing of the current copy job is complete the ne
65. ht e When moving the machine use the original shipping box that it was packed in when you purchased it e When using the original shipping box do not place the power cord or other objects on the ADF this may damage the ADF 8 18 Repacking and Transporting Your Machine CHAPTER This chapter describes the problems you might encounter when using the machine and their remedies It also explains what to do if you cannot solve the problem by yourself Cle g Jams This section describes how to remove jammed paper Removing Jammed Paper from Inside the Machine When print media jams inside the machine the LCD displays lt REC PAPER JAM gt Ay CAUTION There are some areas inside the machine and cartridge which are subject to high voltages and high temperatures Take adequate precaution when performing internal inspections to avoid burns or electrical shock Kg NOTE When removing jammed paper from inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains Clearing Jams 9 1 1 Open the front cover 7 IMPORTANT e Remove watches and any bracelets or rings when touching the inside of the machine These items might be damaged if they come into contact with the parts inside the machine e To
66. ides Adjust to the width of documents 5 Operation panel Controls the machine 6 Output tray Outputs printouts Introduction 7 Front cover Open it when you install the cartridge or remove jammed paper Multi purpose feeder Used when printing paper one by one manually 9 Cassette Holds the paper supply Telephone line jack Connect the telephone cable Only for the MF5750 MF5770 models 1 External device jack Connect an external device Only for the MF5750 MF5770 models Main Components of the Machine 1 3 Introduction 5 D Platen glass cover Open it when you place documents on the platen glass for copying or scanning 1 4 Main Components of the Machine 2 Platen glass Place documents Rear View emis CD USB port 4 Power socket Connect the USB Universal Serial Bus cable Connect the power cord 2 Ethernet port 5 External cover Connect the network cable Protects paper supply in the cassette from dirt Only for the MF5770 model and dust 3 Face up cover Open it when you output paper face up or remove jammed paper Main Components of the Machine 1 5 Introduction Introduction 5 Operation Panel This section describes keys used when making copies scanning and setting the Menu For keys not described here see Chapter 1 Introduction in the Facsimile Guide E MF5770 COPY CE TEES De OE AxAlarm Osl
67. illustration on the cover may differ slightly from your machine To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporated website http www adobe com m How This Manual Is Organized Introduction Paper Handling Document Handling Printing from Your Computer Scanning 21191 1442 Status Monitor Maintenance Troubleshooting Machine Settings Appendix Includes the specifications of this machine and the index Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon Contents PR OTACC aa taiatse tins Grice GR SA o aec era ah ant ace fip ene d d operai viii How to Use This Manual ees viii Symbols Used in This Manual llle viii Keys Used m TRIS Manuales ausa ater narr t Aa OR EX ELE n rk xs viii Messages Displayed in the LCD 0 00 eee Ix Illustrations Used in This Manual 0 0 00 eee ees IX Legal NOUCES 12 santos cee ee a ea ie ree wee eating x FCC Federal Communications Commission 00000 eee eee X Edser oalely4 su san nite eee dE NE Mate mts se darti se iut Qus Xi CDRH Fe9UIatIOlls s uox acute e RR PREPARES Xi WWAGCINANKS a o xen ctr d ear
68. ine does not scan documents if it is in the energy saver mode To restore the machine from the energy saver mode press Energy Saver If the documents have black streaks or appear dirty after you feed them in the ADF Q A Is the read area of the platen glass clean Clean the read area of the platen glass See the Cleaning the ADF Area on p 8 2 Copying Problems 9 15 B Troubleshooting PripPQuality Problems The print quality is not what you expect print is not clear has missing dots or white streaks Q Are the size thickness and type of the paper you are using within the specifications of the machine Check that the paper you are using is supported by the specifications of the machine See Print Media Requirements on p 2 1 Is the cartridge installed correctly Make sure the cartridge is installed correctly See the Set Up Instructions for MF5730 MF5750 users or Set Up Instructions for the Machine for MF5770 users Is any toner left in a cartridge See When to Replace the Cartridge on p 8 4 and replace the cartridge if necessary See Replacing the Cartridge on p 8 14 Is the exposure adjusted correctly Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 6 Copies are dirty Is the platen glass or the platen glass cover clean Clean the platen glass or the platen glass cover See Cleaning the Scanning Ar
69. ity of the area is between 20 and 80 e Do not use or store the machine outdoors Power Supply A WARNING e Do not damage or modify the power cord Also do not place heavy objects on the power cord or pull on or excessively bend it as this could cause electrical damage and result in a fire or electrical shock e Keep the power cord away from a heat source failure to do this may cause the power cord coating to melt resulting in a fire or electrical shock e Do not connect or disconnect the power cord with wet hands as this may result in electrical shock e Do not connect the power cord to a multiplug power strip as this may cause a fire or electrical shock e Do not bundle up or tie the power cord in a knot as this may result in a fire or electrical shock e Insert the power plug completely into the power outlet as failure to do so may result in a fire or electrical shock e Do not use power cords other than the power cord provided as this may result in a fire or electrical shock e As a general rule do not use extension cords Using an extension cord may result in a fire or electrical shock If an extension cord must be used however use one rated for voltages of 120 V AC and over untie the cord binding and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension cord XV A CAUTION e Do not use power supplies with voltages other than th
70. ked so that Canon pays the postage e Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agreement with Canada Post may have their collection box picked up When to Replace the Cartridge Working to preserve endangered species is a long standing Canon interest To this end for every cartridge collected Canon Canada donates 1 shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada This donation is utilized in Canada For further information about The Clean Earth Campaign in Canada please call or write to Canon 1 800 667 2666 Canon Canada Inc Corporate Customer Relations 6390 Dixie Road Mississauga ON L5T 1P7 When to Replace the Cartridge 8 13 5 Maintenance B Maintenance 8 14 Repeating the Cartridge This section describes how to remove the used cartridge and replace it with a new one Before replacing the cartridge be sure to read the section When to Replace the Cartridge on p 8 4 lt NOTE Before handling the cartridge see the precautions in Handling and Storing the Cartridge on p 8 6 1 Open the front cover 3 Remove the new cartridge from its protective bag lt NOTE Save the protective bag You may need it later when you remove the cartridge from the machine Replacing the Cartridge 4 Rock the cartridge 5 or 6 times to distribute the toner evenly 5 Place the cartridge
71. mber of copies you want You can set up to 99 copies 4 Press Start The machine begins scanning and prints only 1 copy 5 Place the next page of the document on the platen glass NEXT PAGE START END SCANNING SET Special Features 5 9 6 Press Start The machine begins scanning the next page and prints only 1 copy Repeat step 5 and 6 to scan all documents and prints only 1 copy of each document 7 Press Set The machine begins printing rest of copies lt NOTE When scanning multiple page documents MEMORY FULL may appear in the LCD and scanning is canceled In this case press Stop Reset to return to the standby display and reduce the documents to be scanned Or change the image quality mode to TEXT Use the 2 on 1 copy function to reduce two sheets to fit on one sheet Documents Copy 2 on 1 lt NOTE e This function is not available with an enlarging or reducing function e This function is available only when the paper size setting is set to A4 or lt LTR gt e When using the ADF do not copy the documents printed on both sides When Loading Documents in the ADF 1 Load documents face up in the ADF For details on how to load documents in the ADF see Loading Documents in the ADF on p 3 4 2 Press Collate 20n1 twice lt 2ON1 gt appears in the LCD 5 10 Special Features 3 Use the numeric keys to enter the number of copies you want 20NI LT
72. ndling e he Paper Path of the ADF The machine scans documents from the first page Scanning L3 unit lt NOTE e When documents are loaded in the ADF the scanning unit moves to the position shown above and remains there e When documents are not loaded in the ADF the scanning unit moves to scan it Document Handling B 3 6 Setting Up Documents lt GG rr _ mputer CHAPTER This chapter explains how to print the documents from your computer using the printer driver included in the CD ROM Be Printing Before printing software must be installed in your computer elf not please see the Set Up Instructions for MF5730 MF5750 users Set Up Instructions for Networking and Printing for MF5770 users or Chapter 1 Installation in the Software Guide Check if the machine is selected as the default printer e You can check if your machine is set as the default printer when you open the Print dialog box in an application and your machine is selected in the printer box See Printing Documents on p 4 3 Follow this procedure if it is not selected 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder e On Windows XP Server 2003 Q Click start on the Windows task bar gt select Printers and Faxes On Windows 98 Me 2000 Q Click Start on the Windows task bar gt select Settings gt Printers
73. ng the 2 on 1 copy function Q Are the documents A4 size or LTR size A Be sure to use two sheets of A4 size or LTR size documets when you make copies using the 2 on 1 copy function The edges of copies are dirty when you make copies Q Is the paper size set correctly A Specify the appropriate paper size in PAPER SIZE in PAPER SETTINGS of the Menu See Specifying the Paper Size on p 2 10 Print Quality Problems 9 17 e Troubleshooting B Troubleshooting D g Problems The Alarm indicator comes on Q Does the machine feed paper correctly or is there paper in the cassette or multi purpose feeder Clear the paper jam or load paper in the cassette or multi purpose feeder For instructions on clearing paper jam see Clearing Jams on p 9 1 For instructions on loading paper see Loading Paper on p 2 3 If the machine has no paper jam or paper is loaded in the cassette or multi purpose feeder unplug the machine and wait approximately 3 minutes to 5 minutes then plug it in again If the problem is fixed the Alarm indicator will turn off and the LCD will return to the standby mode If the Alarm indicator remains flash unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center Printout does not match paper size Q Is the paper stack loaded and aligned correctly in the cassette or is paper loaded in the multi purpose feeder correc
74. ns such as unsteady platforms or inclined floors or in locations subject to excessive vibrations as this may cause the machine to fall or tip over resulting in personal injury e Never block the ventilation slots and louvers on the machine These openings are provided for proper ventilation of working parts inside the machine Blocking these openings can cause the machine to overheat Never place the machine on a soft surface such as a sofa or rug xiv e Do not install the machine in the following locations A damp or dusty location A location near water faucets or water A location exposed to direct sunlight A location subject to high temperatures A location near open flames A location near devices that contain magnets or generate magnetic fields such as speakers e Avoid poorly ventilated locations During use the machine generates ozone However the amount of ozone generated is not enough to affect the human body Nevertheless if the machine is used for a prolonged period of time in a poorly ventilated room or when making a large quantity of prints be sure to ventilate the room to make the working environment as comfortable as possible e Make sure the machine is approximately 4 10 cm away from walls and other equipment for proper ventilation e Make sure the location is not affected by extreme temperature changes and always stays between 50 F and 90 5 F 10 C and 32 5 C e Make sure the relative humid
75. ome into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center A CAUTION e Do not place heavy objects on the machine as they may tip over or fall resulting in personal injury e Disconnect the power cord for safety when the machine will not be used for an extended period of time such as during consecutive holidays e The laser beam can be harmful to human bodies Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Read the following remarks and instructions for safety e Close the platen glass cover gently to avoid catching your hand Failing to do so may result in personal injury e Do not press down hard on the platen glass cover when using the platen glass to scan a thick book This may damage the platen glass and or result in personal injury e Do not subject the machine to strong physical shock or vibration e Unplug the machine before moving it Do not lift the machine by any of its attachments e If the machine exhibits a distinct change in performance this indicates a need for servicing Maintenance and Inspections WARNING e When cle
76. on a flat and stable surface Fold the tab A on the sealing tape B as shown below and pull it out straight while supporting the cartridge Make sure that the tab itself is detached from the cartridge 5 Maintenance 7 IMPORTANT To avoid breaking the tape do not pull out the tape at an upward or downward angle Replacing the Cartridge 8 15 B Maintenance 8 16 6 Hold the cartridge and align the projections A on both sides of the cartridge to the guides B in the machine then gently slide the cartridge into the machine as far as it will go Be sure to position the arrow mark C on the cartridge towards the inside of the machine 7 Close the front cover Kg NOTE If the LCD displays INSTALL CARTRIDGE reset the machine by opening the front cover and then closing it Replacing the Cartridge Re ing and Transporting Your Machine Be sure to unplug the power cord before transporting the machine If the machine is likely to be subjected to vibration e g when transporting over long distances the following precautions should be taken If you do not follow these precautions the machine may be damaged or the quality of your printouts may be adversely affected 1 Unplug the power cord 2 If the machine is connected to a telephone or your computer remove the telephone line or printer cable 3 Open the front cover
77. ose specified herein as this may result in a fire or electrical shock e Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock e Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug it in an emergency e During electrical storms unplug the power cord from the power outlet Electrical storms may cause damage to the machine and result in a fire or electrical shock IMPORTANT e f dust accumulates around the plug of the power cord when it is connected to a power outlet unplug the machine and wipe the plug with a clean dry cloth e Do not plug the machine into the same circuit with appliances such as an air conditioner television or copier These devices generate an electrical noise and may interfere with your machine s operation e Unplug the machine in the following conditions When the power cord or plug is damaged or frayed If liquid has spilled into the machine If the machine has been exposed to rain or water If the machine does not operate normally when you have followed the instructions in the guides included with your machine Adjust only those controls that are covered by the instructions in the guides since improp
78. other operations and Image Quality key returns to the standby display Adjusts the quality of printout Set key Numeric keys Determines the contents you set or register Enter copy quantity and other numerical values B MF5750 COPY FAX SCAN ES gt imageCLASS MF5750 Os Dia 3 In Use Memory C 2 2 Status O pireciory Monitor Clear AAlarm 2 E MF5730 Memory imageCLASS 2 MF5 730 Status onitor Q Start Stop Reset Cc 9 H 9 in Operation Panel 1 7 Introduction Introduction 5 SI3geny Display 1 8 The standby display differs depending on which mode is selected The standby display in the Copy or Scan mode is as follows B Copy Mode Copy ratio Paper size o LH LIE f Ju TEAT 4 iik Exposure Image Copy quality quantity B Scan Mode SCANN MIS MODE lt NOTE e When the machine is plugged in the LCD displays lt INITIALIZING gt for a while then the standby display appears e The standby display in the Fax mode appears only with the MF5750 MF5770 models See Chapter 1 Introduction in the Facsimile Guide Standby Display Ens Saver Mode This machine provides an energy saver function When no operations are performed for a specified number of minutes the machine automatically enters the energy saver mode lt NOTE e The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minu
79. p in the ADF For details on how to load documents in the ADF see Loading Documents in the ADF on p 3 4 2 Press Collate 20n1 lt COL gt appears in the LCD lt NOTE If lt AUTO SORT in COPY SETTINGS of the Menu is set to ON the collate copy feature is automatically set See 5 AUTO SORT gt of Menu Descriptions on p 10 5 Special Features 3 Use the numeric keys to enter the number of copies you want 100 COL LTR 03 COEOB TEXT PHOTO You can set up to 99 copies 4 Press Start The machine begins scanning from the first page of the document After scanning the scanned documents will come out in order lt NOTE When scanning multiple page documents MEMORY FULL may appear in the LCD and the document being scanned stops in the ADF Press Set to make the document come out automatically If the document does not come out it may be jammed in the ADF Follow the procedure in Removing Jammed Paper from the ADF on p 9 7 to clear the paper jam in the ADF If this happens reduce the documents to be scanned Or change the image quality mode to TEXT When Placing a Document on the Platen Glass 1 Place the first page of a document on the platen glass For details on how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 3 2 Press Collate 20n1 COL appears in the LCD 3 Use the numeric keys to enter the nu
80. paper upward the toner on the paper will stain the machine and cause a permanent reduction in print quality Clearing Jams 7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine nr CT mel COC If the jammed paper is badly folded similar to the folds of an accordion ease the jammed paper loose and then pull it out of the machine e Troubleshooting 9 Close the front cover 10 Pull out the cassette completely Clearing Jams 9 5 B Troubleshooting 9 6 11 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow When Feeding Paper from the Cassette 12 Push the paper release levers back to their original position and close the face up cover 7 IMPORTANT e Be sure to push the paper release levers back to their original position If the levers are left pushed down the paper jam error will not be resolved e Never push down the paper release levers while printing This could result in damage to the fixing assembly 13 Insert the cartridge back into the machine then close the front Cover For details see Replacing the Cartridge on p 8 14 Clearing Jams 7 IMPORTANT After you replace the cartridge and close the front cover the machine should be ready for operating If the machin
81. r Do not copy on the reverse side e Paper which has been printed on using a thermal transfer printer Do not copy on the reverse side 7 IMPORTANT Never attempt to make copies on full color transparencies Doing so may result in machine malfunction Print Media Requirements 2 1 Paper Handling 5 E Acceptable Paper HE Cassette Multi Purpose Feeder Paner ove Letter Legal A4 Executive B5 A5 Envelope COM10 Monarch P DL ISO C5 Paper Weight 17 Ib to 34 Ib 64 g m to 128 g m Paper Type Plain paper Recycled paper Heavy paper Transparency Envelope Only for the multi purpose feeder 7 IMPORTANT Received faxes can only be printed on Letter A4 B5 or A5 size paper loaded in the cassette You cannot use paper loaded in the multi purpose feeder to print a received fax regardless of paper size lt NOTE e The printing speed may become slower than usual depending on the paper size the paper type and the number of sheets you specify This is because the machine s safety function works to prevent the failure due to heat e Some types of paper may not feed properly into the cassette or the multi purpose feeder Printing Areas Please note that the term printing area represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer Printing area light shade Canon recommends that you print within this area
82. rea 2 2 ERROR TIME OUT setting 10 6 Ethernet port 1 5 Exposure key 1 6 External cover 1 5 device jack 1 3 F Face up cover 1 5 FAX key 1 6 Front cover 1 3 G General Problems 9 20 Image Quality adjusting 5 6 key 1 7 In Use Memory indicator 1 6 INSTALL CARTRIDGE 9 10 J Jammed paper removing from the ADF 9 7 K KEYPAD VOLUME settings 10 3 L LCD 1 6 LCD Messages 9 9 LINE MONITOR VOL setting 10 4 Loading an envelope in the multi purpose feeder 2 8 documents in the ADF 3 4 paper in the multi purpose feeder 2 6 Lock Release Lever 2 4 M Machine Settings accessing 10 1 Making copies 5 2 MEMORY FULL message 9 10 Menu descriptions 10 2 key 1 6 Multi purpose feeder 1 3 loading an envelope 2 8 loading paper 2 6 print media requirements 2 1 N Numeric keys 1 7 Index 11 5 3 Appendix E Appendix O Operation panel 1 3 1 6 Orientation document 2 12 paper 2 12 Output tray 1 3 P Paper acceptable paper 2 2 cassette 1 3 feeding problems 9 12 jam 2 1 9 1 9 7 loading 2 3 orientation 2 12 output area 2 13 printing area 2 2 requirements 2 1 type 2 11 2 13 Paper output area face down 2 14 face up 2 15 PAPER SETTINGS settings 10 2 PAPER SIZE GROUP setting 10 5 PAPER SIZE settings 10 2 PAPER TYPE setting 10 2 Periodic cleaning 8 1 Plain paper 2 11 Platen glass 1 4 glass cover 1 4 Power socket 1 5 PR
83. s task bar gt select Settings gt Printers 2 Double click the corresponding printer driver icon 3 Right click on the print job gt click Cancel Kg NOTE You can also cancel a print job using Status Monitor on the operation panel of the machine See Confirming and Deleting a Print Job on p 7 4 Printing from Your Computer gt 4 4 Printing Documents Er information For detailed information on all printing features see Chapter 2 Printing in the Software Guide More Information 4 5 Printing from Your Computer B Jaindwoy sno wold 6unuug More Information 4 6 CHAPTER This chapter explains how to make copies adjust scan settings to improve the image quality and enlarge or reduce the copy sizes It also describes the special copy features Documents You Can Copy For information on the types of documents you can copy their requirements and details on setting up documents see Chapter 3 Document Handling Documents You Can Copy 5 1 May Copies lt NOTE e When making copies on LTR size paper after having continuously copied on paper smaller than LTR size paper the copies may be dirty To prevent copies from being dirty wait about 1 minute before making copies e When making copies of a small size or heavy paper etc the copy speed may be slightly slower than usual sg ae peer type should be selected in the Menu See Specifying the Paper
84. se feeder is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 3 Have you fanned the paper stack before loading it in the cassette Be sure to fan the paper stack before loading it in the cassette This keeps the sheets of paper from sticking together 9 12 Paper Feeding Problems Q Does the cassette or multi purpose feeder contain an appropriate quantity of sheets A Make sure the paper stack in the cassette or multi purpose feeder does not exceed the capacity of the cassette or multi purpose feeder See Loading Paper on p 2 3 Do not force the paper stack into the cassette or multi purpose feeder Load paper one by one in the multi purpose feeder Is only one type of paper loaded in the cassette or multi purpose feeder Load only one type of paper gt gt O Ff Make sure you load paper that meets the paper requirements for the machine See Chapter 2 Paper Handling Transparencies do not feed correctly Q Are the transparencies loaded correctly A Make sure the transparencies in the cassette or multi purpose feeder is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 3 Q Is the proper transparency loaded in the multi purpose feeder A Do not use any transparencies designed for color copiers They will cause a paper jam Please use transparencies recommended by Canon Paper feeds curled Q Is the
85. so deleted Check if the job that immediately follows the job being processed has been deleted on the spooled job list Disconnect the USB cable and connect it again or unplug the machine and plug it in again to clear the error message REC PAPER JAM Cause Remedy There is a paper jam Clear the paper jam See Clearing Jams on p 9 1 and reload paper in the cassette or multi purpose feeder Then reset the machine by opening the front cover and then closing it SUPPLY REC PAPER Cause Remedy No paper is loaded in the cassette or multi purpose feeder Load paper in the cassette or multi purpose feeder See Loading Paper on p 2 3 Make sure the paper stack in the cassette does not exceed the capacity of the cassette Load paper in the multi purpose feeder one by one If you load paper while making copies do not load a different paper size On the second line in the LCD the message CASSETTE or TRAY and the paper size may appear In this case load the corresponding paper in the cassette or multi purpose feeder SYSTEM ERROR Exxx Cause Hemedy An error of some kind has occurred in the machine Unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes then plug it in again If this does not solve the problem unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center xxx stands for a number TONER SUPPLY LOW
86. ss Set You can select from the following paper sizes LTR Letter gt LGL Legal gt A4 B5 A5 EXECUTIV Executive gt COM10 lt MONARCHS gt DL and lt ISO C5 gt lt NOTE Select lt COM10 gt MONARCH DL or lt ISO C5 gt for envelopes 6 Press Stop Reset to return to the standby display 2 10 Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder Specifying the Paper Type PLAIN PAPER is selected as the default paper type When using paper other than plain paper you can specify the paper type according to the following Specifying the paper type can prevent poor copy quality or the printout not being printed correctly 1 Press Menu Press lt or P to select PAPER SETTINGS gt press Set 3 Press lt or P gt 4 to select lt CASSETTE gt or MP TRAY gt press Set Press lt or P to select PAPER TYPE gt press Set Press lt or P to select the appropriate paper type gt press Set You can select from the following paper types Plain paper 17 Ib to 24 Ib 64 g m to 90 g m PLAIN PAPER PLAIN PAPER L gt Heavy paper 25 Ib to 34 Ib 91 g m to 128 g m lt HEAVY PAPER lt HEAVY PAPER H Transparency lt TRANSPARENCY Envelope HEAVY PAPER HEAVY PAPER H 1 If paper curls excessively when printed with PLAIN PAPER selec
87. ted select PLAIN PAPER L gt 2 If print fixing is not sufficient when printed with lt HEAVY PAPER selected select HEAVY PAPER H gt 6 Press Stop Reset to return to the standby display Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder 2 11 Paper Handling d Orientation of the Document and the Paper Loading When you load or place a document in the ADF or on the platen glass the orientation of the document and the orientation of the paper in the cassette or in the multi purpose feeder are as shown below ADF Platen glass Document Paper Handling 5 Cassette Multi purpose feeder 2 12 Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder x k Selecting the Paper Output Area Open the face up cover located on back side of the unit for face up paper output or close the face up cover and pull out the output tray located on the front of the unit for face down paper output 7 IMPORTANT Do not open or close the face up cover while copying and printing Face down paper output delivers paper with the printed side down on the output tray Face up paper output delivers paper with the printed side up from the output area Select the area depending on your purpose by opening or closing the face up cover Paper Type and Paper Output Area Select the suitable paper output area depending on the p
88. tes You can also turn off the energy saver function For details on the energy saver mode settings see lt 4 ENERGY SAVER of Menu Descriptions on p 10 7 e The energy saver function does not activate when the machine is in the following conditions When printing out copies faxes or other pages When sending or receiving faxes When scanning While a copy job is saved in the memory or when the collate copy or other functions are operating or when the In Use Memory indicator lights up When paper jams occur When an error message appears and the Alarm indicator flashes When no paper is loaded in the cassette When paper is loaded in the multi purpose feeder When the message TONER SUPPLY LOW appears e The machine will be restored from the energy saver mode in the following conditions When receiving print jobs from your computer When receiving faxes When you pick up the handset of the telephone connected to the machine When receiving a call Only for the MF5750 MF5770 models Setting the Energy Saver Mode Manually 1 Press Energy Saver The LCD is turned off and the Energy Saver key lights up lt NOTE Right after the machine is restored from the energy saver mode wait about 15 seconds or right after copying finishes wait about 2 seconds before pressing Energy Saver Energy Saver Mode 1 9 Introduction Introduction B Restoring from the Energy Saver Mod
89. the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power source and may not turn on If this happens disconnect the power cord and reconnect it correctly after a minute or more See the Set Up Instructions for MF5730 MF5750 users or Set Up Instructions for the Machine for MF5770 users Nothing appears in the LCD Is the power cord plugged in securely Check that the power cord is plugged securely into the machine and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power source and may not turn on If this happens disconnect the power cord and reconnect it correctly after a minute or more See the Set Up Instructions for MF5730 MF5750 users or Set Up Instructions for the Machine for MF5770 users If the LCD remains blank unplug the machine and wait approximately 3 minutes to 5 minutes until the temperature inside the machine lowers then plug it in again If the LCD remains blank unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center Does the Energy Saver key go off When the Energy Saver key lights up the energy saver mode activates To restore the machine from the energy saver mode press Energy Saver 9 20 General
90. tly Make sure the paper is loaded and aligned correctly in the cassette or the paper is loaded correctly in the multi purpose feeder See Loading Paper on p 2 3 9 18 Printing Problems SCgsting Problems The machine will not scan a document Q Did you connect the power cord to the machine just now A Wait for a while After connecting the power cord the machine cannot scan documents immediately Q Is the document loaded correctly Remove the document stack it if necessary and load it in the ADF correctly See Loading Documents in the ADF on p 3 4 Make sure the ADF is closed Q Is the USB cable connected securely Check that the USB cable is connected securely to the machine and your computer Disconnect the USB cable and reconnect it correctly after a while Scanned images are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 2 White streaks appear on the left side of the image Q Is the document placed on the platen glass correctly A Place the document approximately s 3 mm from the edge of the platen glass Scanning Problems 9 19 Troubleshooting B Troubleshooting operai Problems The machine has no power Q A Is the power cord plugged in securely Check that the power cord is plugged securely into the machine and into the wall outlet Insert
91. tridges called The Clean Earth Campaign This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use to remanufacture new cartridges which at the same time keeps the environment cleaner by reducing landfill waste Complete details concerning this program are enclosed in each PC Cartridge box When to Replace the Cartridge 8 7 B Maintenance The Clean Earth Campaign 8 8 THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon s Clean Earth Campaign which supports four critical environmental areas e Recycling in the Workplace e Conserving Environmental Resources e Scientific Research and Education e Encouraging Outdoors Appreciation The remaining Clean Earth initiatives are supported in the U S through sponsorships of the National Park Foundation the National Wildlife Federation and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada Since its inception The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resources Becoming a part of this worthwhile program is easy When your c
92. us Monitor 2 Press lt or P to select lt COPY STATUS gt press Set lt NOTE e If there is no job NO COPY JOBS EXIST is displayed e If there is only one copy job go to step 4 3 Press lt or gt to confirm the job number and the quantity of copies Job number 0001 12 00 x 2 X 1 Number Quanyity of pages of copies per copy 4 If you want to delete the copy job press Set Checking the Status of the Jobs Stored in the Machine 7 3 Status Monitor ll Status Monitor x 5 If you decide to delete the job press 4 for lt YES gt lt NOTE To cancel deleting the job press P for NO Once the job is deleted the job cannot be restored 6 Press Stop Reset to return to the standby display Confirming and Deleting a Print Job 7 4 1 Press Status Monitor 2 Press lt or P to select PRINT STATUS gt press Set K NOTE e If there is no job NO PRINT JOBS EXIST is displayed e If there is only one print job go to step 4 3 Press lt or P to confirm the file name 4 If you want to delete the print job press Set 5 If you decide to delete the job press 4 for lt YES gt lt NOTE e To cancel deleting the job press P for NO Once the job is deleted the job cannot be restored e The LCD can display characters in ASCII cord Using characters other than those in ASCII cord may have the LCD display
93. ut Kg NOTE The envelope in the multi purpose feeder is fed prior to the paper in the cassette Paper Handling 5 1 Slide the paper guides to fit the size of the envelope you want to load 7 IMPORTANT If the paper guides are not adjusted correctly for the size of the envelope the quality of your printouts may be adversely affected 2 8 Loading Paper 2 Insert the envelope square into the multi purpose feeder with the print side up and the right edge i e closer to the stamp first 3 Specify the size and the type of the paper you load For details on how to specify the paper size and type see Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder on p 2 10 Loading Paper 2 9 Paper Handling d specifying the Paper Size and Type Common for anda and Multi Purpose Feeder Specifying the Paper Size At the factory the paper size has already been set to LTR Each time you change the paper size you load in the cassette or the multi purpose feeder it is necessary to specify the paper size according to the following 1 Press Menu Paper Handling 5 2 Press lt or P to select lt PAPER SETTINGS gt press Set 3 Press lt or P to select lt CASSETTE gt or MP TRAY gt press Set Press lt or P to select PAPER SIZE gt press Set Press lt or P to select the appropriate paper size gt pre
94. xt copy job begins e f the memory becomes full while scanning MEMORY FULL appears in the LCD When the ADF is used for scanning the document being scanned stops in the ADF Press Set to make the document come out automatically If the document does not come out it may be jammed in the ADF Follow the procedure in Removing Jammed Paper from the ADF on p 9 7 to clear the paper jam in the ADF All of the scanned documents will be erased if MEMORY FULL appears so divide the document and copy each part separately or select a lower image quality mode and make copies again Special Features 5 13 D gt A O O 5 14 Special Features CHAPTER This chapter briefly explains how to scan documents into your computer using the scanner driver included in the CD ROM Before Scanning Before scanning software must be installed on your computer If not please see the Set Up Instructions for MF5730 MF5750 users Set Up Instructions for Networking and Printing for MF5770 users or Chapter 1 Introduction in the Software Guide Check if the scanner driver is installed on your computer by following this procedure 1 Open the Scanners and Cameras folder Windows 98 Me 2000 the Scanners and Cameras Properties dialog box e On Windows XP Q Click start on the Windows task bar gt select Control Panel gt Scanners and Cameras e On Windows 98 Me 2000 Q Click Start on the
95. y are backed up only for about 3 minutes e Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avoid scratching the components e Never use volatile liquids such as thinner benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s components Cleaning the Exterior Wipe the machine s exterior with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution Periodic Cleaning 8 1 Cleaning the Scanning Area Wipe the scanning area shaded area with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Platen glass cover Platen glass Cleaning the ADF Area Black lines may appear in copies when the ADF is used to feed documents This is caused by paste ink correction fluid or other foreign matters in the read area of the platen glass shaded area Use a clean soft cloth to wipe the read area clean Take particular care to clean at the locations where the black lines are appearing on copies If you have trouble getting the glass clean wipe with a cloth moistened with water or a mild neutral detergent and then wipe the glass dry with another cloth B Maintenance Paste ink correction fluid e KX Read area lt A White roller Black lines Copy
96. y one fax job go to step 4 e The transaction number and TX RX in the LCD mean the following 0001 to 4999 A sent document TX 5001 to 9999 A received document RX 3 Press lt or P to confirm the transaction number and time Kg NOTE For the fax job with multiple destinations sequential broadcasting only the fax telephone number to be sent first is displayed 4 If you want to delete the fax job press Set lt NOTE If you delete the fax job with multiple destinations the machine does not send the fax to any of the destinations registered for the job 5 If you decide to delete the job press 4 for lt YES gt lt NOTE To cancel deleting the job press P for NO Once the job is deleted the job cannot be restored 6 Press Stop Reset to return to the standby display lt NOTE For detailed information on all fax features see the Facsimile Guide Checking the Status of the Jobs Stored in the Machine Confirming Transmission Results Follow the procedure below to confirm the sending or receiving results 1 Press Status Monitor 2 Press lt or gt to select lt TX RX LOG gt press Set lt NOTE If there is no job NOT FOUND is displayed 3 Press lt or gt to confirm the sending or receiving results 4 Press Stop Reset to return to the standby display Confirming and Deleting a Copy Job 1 Press Stat

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