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Caldera Highland Series User's Manual

1. Owner s Manual Y AN X 1 v WELCOME D CalderaSpas Pure Comfort Watkins Manufacturing Corporation congratulates you on your decision to enjoy the finest spa available Welcome to the growing family of Caldera Spa owners Owner s Manual This Owner s Manual will acquaint you with the operation and general maintenance of your new spa We suggest that you take some time to carefully review all sections Please keep this manual available for reference If you have any questions about any aspect of your spa s set up operation or maintenance contact your authorized Caldera dealership They are trained professionals who are familiar with the product as well as new spa ownership concerns Their expertise will facilitate the enjoyment of your new Caldera spa The serial number identification label is located within the equipment compartment of your Caldera spa The serial number should also be documented on the delivery receipt from your dealer IMPORTANT Watkins Manufacturing Corporation reserves the right to change specifications or design without notification and without incurring any obligation DATE PURCHASED CalderaSpas DATE INSTALLED E MODEL OLYMPIA cena AA DEALER P d sok 408 NECI ADDRESS Eo TELEPHONE SPA MODEL SERIAL NUMBER pa wil contain different information COVER SERIAL NUMBER Peel off top sticker and place here In most cities and counties permits will
2. Selecting The Voltage For Your Spa iren LEA dob kh entra reca ika kika 5 115 230 Volt CORVOFSIOT ij teas seep oci redeat eo dans ruere eeu XX Roe pe SERRE ER ae Eau ERR SEXE CARERE RR ARE dE p 5 230 Volt Subpanel Wiring Instr ctions eene trn tnt aar rna inni 6 START UP AND REFILL PROCEDURES 1111 1 7 SPA FEATURES eura TT E kadi laai a 8 Cumbetlande ict idein qe ens drca per eden eed 9 s AUOntille c Malni NE nalni Pete cue dt oem dde aedibus es ii ara kli i oli 9 OPERATING INSTRUCTIONS en 10 WATER QUALITY AND MAINTENANCE General Information 4 cr el 2d ed ceeds eee cete bete ete UE pana ra tou ge ede Hua 12 Methods for Testing the Spa Water eese nnne nns 12 e The Watkins Spa Water Maintenance Program sssssssssssseeeeereennne 13 Chlorine sodium dIChlOr siia rhone e eaa E a rok la Ven Pa Fe FR L3 E PE RE EAE aR aaia 15 Monarch Ozone System Optional ssie aaee aed eaaa dena nnne 17 e PureWater Ozone System Optional ccccccccscssccsscssccsscssecsecceeeseeceessescseseesseeseeeseeneees 17 Common Water Chemistry Questions eeeeessseeseseeeeeeeeee nennen nenne nnns 18 Mater Terminology sui acces tates ret aaaea na a peach Een cies epe zr epa Exe ced RR EE RE Rex ERE GENA RR ER ous 18 Spa Water Maintenance Troubleshooting Guide eene 19 MAINTENANCE Filter Maintenane sz PE 20 Gare of the Sp
3. FILTER CARTRIDGE REMOVAL AND CLEANING Turn the power to the spa OFF then proceed as follows 1 Push down slightly and turn filter basket counterclockwise to unlock then pull the basket and weir out 2 Carefully pull up the filter cartridge and bring it out of the spa 3 Rinse cartridge using a garden hose Rotate and separate filter pleats while spraying water to remove all debris possible Let the filter dry and then look for calcium deposits scaling or an oil film If you find these you will need to deep clean your filter cartridge with a spa filter cleaning solution to break down and remove mineral deposits and oils Install filter then replace basket and weir by inserting and rotating clockwise to lock into position CARE OF THE SPA PILLOWS Spa pillows will provide years of comfort if treated with care They have been positioned above the water level to minimize the bleaching effects of chlorinated water and other spa water chemicals To extend their life whenever the spa shell is being cleaned the spa pillows should be removed and cleaned Body oils can be removed with a mild soap and water solution ALWAYS rinse off the spa pillows thoroughly to remove any soap residue If the spa is not going to be used for a long period of time that is during a vacation or if the spa is winterized or when the spa water is being super chlorinated the spa pillows should be removed until the next use of the spa To remove and replace the spa pil
4. If you have previously used any of these products in the Spa it is recommended that the shell and filter compartment be cleaned It is also recommended that the filters be cleaned with a filter cleaner before the Monarch cartridge is installed Review the shell and filter cleaning procedures 5 Push down slightly and turn filter basket counterclockwise to unlock then pull out the basket and weir 6 Grab handle and lift filter straight up and out IMPORTANT NOTICE If you have used the spa prior to this installation clean the filter to ensure optimal performance from the Monarch silver ion purifier It is recommended to clean the filter each time you replace the Monarch cartridge 15 WATER QUALITY AND MAINTENANCE FOR THE OLYMPIA AND CUMBERLAND Insert the Monarch silver cartridge into the 2 5 diameter standpipe at the bottom of the filter canister FOR THE AVENTINE For initial silver ion installation only a round gray adpator PN 73770 will need to be glued onto the bottom of the filter basket See pg 21 Carefully replace the filter the filter basket and weir 10 Fillthe spa as recommended see Start Up and Refill Procedures 11 Replace the filter compartment cover 12 Fold the cover back into place A WARNING Never use the spa with the filter cartridge basket or weir removed SILVER ION QUESTIONS AND ANSWERS Questions How are the silver ions added to the water Answers The silver cartridge contains ceramic bead
5. The Monarch high output ozone system unit is less susceptible to the effects of freezing temperatures because it is installed in the equipment compartment To access it for inspection remove the equipment compartment door to check the unit operation this is usually done prior to disconnecting the power to the spa before draining Simply listen for the buzz of the transformer to verify operation of the Monarch high output ozone system The Monarch high output ozone system greatly enhances the quality of the spa water when used to supplement the spa owner s regular water maintenance program Contrary to some information circulated throughout the pool and spa industry regarding ozone systems ozone CANNOT be used as a single source sanitizer water clarifier anti foamer and mineral chelating agent Watkins Manufacturing Corporation recommends that a chemical maintenance program based on recognized and documented industry standards still be followed when using an ozone purification system to assure water sanitation and the highest quality purified water Cleaning the Ozone Injector On occasion a mineral build up may clog the ozone injector causing a lack of flow or low flow of ozone bubbles To prevent this refer to the following instructions to clean the injector 1 Disconnect power to the spa 2 Access the equipment compartment 3 Locate the ozonator in the equipment compartment and unplug the ozonator from the control box 4 Place 16 ounc
6. The limited warranty is void if the Caldera spa has been improperly installed subjected to alteration misuse or abuse or if any repairs on the spa are attempted by anyone other than an authorized representative of Watkins Manufacturing Corporation Alteration shall include any component or plumbing change electrical conversion or the addition of any non approved sanitation or water purification device or heating system which contributes to component or unit failure or unsafe operating system Misuse and abuse shall include any operation of the spa other than in accordance with Watkins Manufacturing Corporation printed instructions or use of the spa in an application for which it is not designed specifically use of the spa in a non residential application damage caused by operation of the spa at water temperatures outside the range of 35 F and 120 F damage caused by a dirty clogged or calcified filter cartridge damage to the spa surface caused by the use of tri chloro chlorine BCDMH misuse of chemical tablets in a floater acid or any other spa chemicals or spa surface cleaners which are not recommended by Watkins Manufacturing Corporation damage caused by allowing undissolved spa sanitizing chemicals to lie on the spa surface no spa surface material can withstand this kind of abuse damage to components or spa surface caused by improper water chemistry maintenance and damage to the spa surface caused by leaving the spa uncovered whi
7. by a floating chemical dispenser is specifically not covered under the terms of the limited warranty DON T use a sanitizer which is not designed for spas DON T use household bleach liquid sodium hypochlorite DON T broadcast or sprinkle the chemicals onto the water surface This method may cause chemically induced spa surface blistering chemical abuse DO add all chemicals slowly into the filter compartment with the jet pump operating for ten minutes DO use special care if using baking soda to clean either the interior or exterior plastic surfaces DO use only a granular form of sanitizer chlorine COMMON WATER CHEMISTRY QUESTIONS Question Why is the use a floater not recommended to sanitize my spa water Answer Watkins Manufacturing Corporation does not recommend the use of a floater for three reasons 1 The floater is unable to control the rate at which the sanitizer is dissolved into the water When a floater is first placed in a spa the sanitizer level can be extremely high High sanitizer levels can chemically burn or discolor the spa s shell or the underside of the cover Then after a period of time the sanitizer level dispensed by the floater will fall to near zero A low sanitizer level will allow viruses bacteria or algae to grow 2 Floaters tend to stay in one area of the spa most of the time usually over the cool down seat causing this area to be exposed to extreme sanitizer levels 3 The floater may
8. sodium bromide or biguanides These are an active sanitizer and will combine with the silver CHLORINE DO NOT USE H H DPD TEST ions to inactivate them KIT OR THE SPA UNTIL TESTSIRP THE TEST KIT DON T use a water clarifier Clarifiers will cause the spa water to become cloudy READING IS BELOW THIS LEVEL INE SODIUM DICHLOR RECOMMENDED 40 LEVEL Sanitizing chemicals such as chlorine are oxidants that kill bacteria and viruses in the water The Free Available Chlorine SAFE FAC is a measure of the amount of spa unused chlorine available to sanitize the spa The recommended FAC for your spa 3 0 water is 3 0 5 0 ppm 2d ADD CHLORINE B Watkins Manufacturing Corporation recommends the use of sodium dichlor type granated chlorine for sanitizing the water DO NOT USE SA Sodium dichlor is preferred because it is totally soluble dissolves quickly and is nearly pH neutral i TO REACH C Maintaining the proper level of chlorine during use is extremely important Oa eevee D If the FAC is too low bacteria and viruses can grow rapidly in the warm water Increase the FAC by adding granulated sodium dichlor E If the FAC is too high the water can cause discomfort to the user s eyes lungs and skin Simply allow some time to pass The FAC level will drop naturally over time E When the Free Available Chlorine is within the recommended range the spa is ready to be enjoyed A WARNING There are se
9. Open the cover to its fully open position before use VINYL COVER The vinyl spa cover is an attractive durable foam insulation product Monthly cleaning and conditioning are recommended to maintain its beauty SR ONA To clean and condition the vinyl cover 1 Remove the cover from the spa and gently lean it against a wall or fence 2 With a garden hose spray the cover to loosen and rinse away dirt or debris 3 Using a large sponge and or a soft bristle brush and using a very mild soap solution 1 teaspoon dishwashing liquid with 2 gallons of water or baking soda sodium bicarbonate scrub the vinyl top in a circular motion Do not let the vinyl dry with a soap film on it before it can be rinsed clean Scrub the cover s perimeter and side flaps Rinse clean with water Rinse off the underside of the cover with water only use no soap and wipe it clean with a dry rag SERVICE NOTE To remove tree sap use cigarette lighter fluid not charcoal lighter fluid Use sparingly and rinse with a saddle soap solution immediately afterwards then wipe dry Important reminders DO remove snow buildup to avoid breakage of the foam core from the additional weight of the snow DO lock cover lock straps to secure the cover when the spa is not in use DO NOT drag or lift the spa cover using either the flaps or the cover lock straps DO NOT walk stand or sit on the cover DO NOT place any metal or heat transferring object on the cover o
10. To reduce the risk of injury lower water temperatures are recommended for young children Children are especially sensitive to hot water DO Make sure you always lock the child resistant locks after using the spa for your children s safety Every Caldera spa is equipped with a locking cover that meets the ASTM F1346 91 Standard for Safety Covers Test the water temperature with your hand before allowing your child to enter the spa to be sure that it s comfortable Children are especially sensitive to hot water Remind children that wet surfaces can be very slippery Make sure that the children are careful when entering or exiting the spa DON T Allow children to climb onto the spa cover Allow children to have unsupervised access to the spa AVOIDING THE RISK OF ELECTROCUTION Risk of electrocution Connect only to a grounded source Do not bury the power cord A buried power cord may result in death or serious personal injury due to electrocution if direct burial type cable is not used or if improper digging occurs A ground terminal pressure wire connector is provided on the control box inside the unit to permit connection of a minimum No 10 AWG solid copper bonding conductor between this point and any metal equipment metal water pipe metal enclosures of electrical equipment or conduit within five feet 1 5 m of the unit as needed to comply with local requirements NWARNING To reduce the risk of electrical sh
11. allow pieces of the highly concentrated sanitizer to fall out and settle on the floor or seat of the spa shell These pieces of sanitizer will chemically burn blister the spa shell Although your spa shell is specifically designed to resist the effects of spa chemicals no spa surface can withstand this type of highly concentrated chemical Remember chemical abuse is specifically not covered under the terms of the warranty Question When open my spa smell chlorine How do get rid of this smell Answer There are two types of chlorine in your spa The first is the Free Available Chlorine which is the chlorine available to sanitize your spa This free Available Chlorine does not have an odor The second is Chloramine which is residue from chlorine already expended Chloramines have a strong chlorine odor The smell from Chloramines can be eliminated by shocking the water If you smell chlorine in the water your spa is reminding you to add a shock treatment Question Why can t fill my spa with soft water Answer Soft water is essentially the same as regular water except that most or all of the calcium has been replaced by sodium Soft water may be corrosive to the heater and other components Replacement of spa components damaged by soft water is extremely expensive Question am trying to reduce the number of chemicals to which my family is exposed Do really need to use so many chemicals and in such large amounts Answer While o
12. any stains and residue ARANG YOUR SPA PRAN CAP TURN OFF OR DISCONNECT POWER FROM THE SPA 2 Remove the equipment compartment access door 3 Locate the drain cap Lift drain hose above the water level Requires cutting plastic tie the first time DRAIN Unscrew and remove the drain cap 5 Attach drain hose to garden hose and direct to an appropriate draining area Maintain hose below water line 6 After your spa is empty clean the shell and filter cartridge T After cleaning remove garden hose and put drain cap back in place Replace the equipment compartment access door NON OPERATION IN COLD CLIMATE If the spa is to be left unused for an extended period of time in areas where FREEZING TEMPERATURES DO NOT OCCUR it may be desirable to turn the heater to the lowest temperature The automatic filter cycles will keep the spa water clean and sparkling When PUMP DOOR GARDEN HOSE preparing the spa for use check the water chemistry to assure correct chlorine or bromine and pH levels You can keep the water in the spa during the time of year when freezing at the spa location may occur If a freeze condition is detected the pump and heater will be activated automatically to circulate the water in low speed However CAUTION must be used with this approach In the event of electrical power interruption regardless of the cause the heater and pump will stop operating and freeze protection will be lost possi
13. cycle icon will blink Once the jet pump has been shut off a ten minute tranquil mode begins filter cycle icon will be blinking during tranquil mode before the filter cycle will resume The blinking filter cycle icon indicates that the filter cycle timer is still counting but the cycle has been temporarily interrupted NOTE The interrupted time of a filter cycle is not extended after the filter cycle resumes Power interruptions of the spa will reset the filter cycle to the default 1 5 hour cycle time and begin 10 minutes after spa regains power OPERATION NOTE For proper water circulation during filtration cycles rotate the air control valves counterclockwise to the off position MANUAL CLEAN CYCLE The clean up cycle operates in the following manner Jet pump 1 runs for ten minutes on high speed This system is initiated by pressing the SET button then JETS button The Filter and Jets icon will flash 11 WATER QUALITY AND MAINTENANCE SLEEP MODE The Sleep Mode operation is a feature that minimizes pump operation during evening hours For example if Filter Cycle 1 F1 is set to activate at C x 8 00am by default Filter Cycle 2 F2 will be set to activate at 8 00pm 12 hrs later During 8 00pm to 8 00am if the spa should call for heat the x pump and heater will activate to heat the spa However when in Sleep Mode should the spa call for heat the pump and heater will be suspended until the activation of Filter Cycle 1 at
14. electrical configuration the heating system does not operate simultaneously with the high speed pump On the other hand on the 230 volt system the heating system does operate simultaneously with the high speed pump 2 The spa controller has an automatic one hour time out feature should the high speed jet mode be left on inadvertently After one hour of continuous operation the controller will automatically return to the maintenance heating mode 3 The spa controller also has a six hour time out feature should the light be left on inadvertently After six hours of continuous operation the controller will automatically turn the light off SPA FEATURES OLYMPIA MODEL OLY Air control Spa side control panel Filter compartment Temperature sensor Spa light Drain suction fitting Outlet for optional Ozone Magna Jets Euro Directional Jets Pillow Waterfall Valve Waterfall Feature m 4 29 DI 19 COP NE PRU Guo et m O doda PS eM SS 9 10 11 13 CUMBERLAND MODEL CUH Air control Spa side control panel Spa light Filter compartment Temperature sensor Euro Directional Jets Magna Jets Diverter Valve Outlet for optional Ozone Drain suction fitting Pillow AVENTINE MODEL AVE Air control Spa side control panel Spa light Filter compartment Temperature sensor Euro Directional Jets Euro R
15. for one hour The pump on low speed automatically turns off after operating for one hour When the jets are active the JETS icon on the control panel will illuminate LIGHT CONTROL Your Highland spa is equipped with a blue LED light Press the LIGHT button to turn it on Press it a second and third time to dim the light to medium and low Press it a fourth time to turn it off The light automically turns off after six hours When the light is active the LIGHT icon on the control panel will illuminate For enhanced spa enjoyment an optional six color wheel light feature is available to create your desired ambiance 10 OPERATING INSTRUCTIONS MYSTIGUE LED LIGHTING OPTIONAL The Mystigue LED lighting system allows you to brighten up your spa experience through different multi colored lights blue agua green amber red and magenta You can choose one stationary color or you can cycle through all the colors with the automatic color wheel To install Mystigue LED lighting system you will need to contact your Caldera Dealer To activate press the SET button then the LIGHT button on the control panel The LIGHT icon will flash once color wheel is active To select a specific color push the LIGHT button within 5 seconds while the desired color is displayed If 5 seconds have passed after color wheel activation you will need to press SET then LIGHT to select a specfic color The Mystique LED lighting option is a great way to per
16. to the wiring diagram below 1 Connect the 8 AWG WHITE NEUTRAL wire from the Neutral Ground Bar on the main electrical service to the WHITE NEUTRAL Panel Neutral Pigtail of the subpanel Connect the 8 AWG BLACK L1 wire from the main electrical service to the subpanel terminal L1 Connect the 8 AWG RED L2 wire from the main electrical service to the subpanel terminal L2 Connect the 10 AWG GREEN wire from the Neutral Ground Bar on the subpanel GRD Connect the 8 AWG WHITE NEUTRAL wire from the subpanel to the Neutral terminal on the spa s control box Connect the 8 AWG BLACK L1 wire from the subpanel breaker to terminal L1 on the spa s control box Connect the 8 AWG RED L2 wire from the subpanel breaker to terminal L2 on the spa s control box Connect the 8 AWG GREEN wire from the subpanel GRD to the GROUND terminal of the spa s control box Bond the spa to all exposed metal equipment or fixtures handrails and concrete pad pre N E C and all local codes OD 90 L o o RcrI WARNING The exact physical location of the terminals on the GFCI breaker will vary between manufacturers Connecting the hot wire to the neutral terminal will cause irreversible damage to the control box PERMANENTLY CONNECTED ae eu 230 VAC 50A 60Hz MODELS CIRCUIT BREAKER NON GFCI F 8 AWG WHITE NEUTRAL 10 AWG GREEN GROUND 8 AWG BLACK L1 8 AWG RE
17. 8 00am to minimize pump activation during evening hours NOTE If water temperature drops below 80 degrees pump and heater will automatically activate to prevent temperature from dropping further To activate the Sleep Mode feature press and hold TEMP A and TEMP W buttons together for 3 seconds This will activate the feature and override the normal filter cycle operation When these buttons have been engaged the Sleep Mode icon will illuminate on the control panel display indicating the feature is active To deactivate this feature simply press and hold the specific buttons in the same manner once again AIR CONTROL The Air Control s located next to your spa side control panel allows you to change the power of the jets by regulating the amount of air that is mixed with the water coming out of the jets HYDRO JETS Magna Jets The larger jets in your spa allow you to re direct the jet stream by changing the position of the nozzle You can also regulate the force of the massage by rotating the jet face clockwise to reduce the force or counter clockwise to increase the force Notice that turning off the flow to some jets increases the flow to the other jets To avoid damage to your spa s plumbing and components do not turn off more than half of these jets at the same time MagnaSsage rotating nozzles are available from your dealer to replace the directional adjustable nozzles in the Magna Jets Euro Directional Jets The small eu
18. AL The PureWater ozone system operates during filter cycles to disburse ozone into the spa through an ozone jet located in the footwell of the spa Water flow from the ozone system should be checked periodically small bubbles should be seen rising from the ozone jet DOS AND DON TS DON T use swimming pool muriatic acid to lower pH DON T splash pH increaser additives on the siding DON T misuse Compressed Sanitizers 18 WATER QUALITY AND MAINTENANCE The use of bromine sticks or tablets in floaters which may become entrapped in a lounge or cooling seat or sink to the spa floor have been known to cause discoloration of or surface distress to a spa s shell DON T use a floater type sanitization system as a low or no maintenance solution to your spa maintenance program The spa shell can easily withstand the effects of a properly administered sanitizer Floating dispensers can become trapped in one area and cause an over sanitization or chemical burn of that particular area If the dispenser setting is too high the high concentration can discolor the spa shell and damage the underside of the cover Automatic floating dispensers have a tendency to either over brominate or under brominate as the rate of erosion varies greatly Damage to the spa and cover can occur very quickly A WARNING Watkins Manufacturing Corporation does not recommend the use of any floating chemical dispenser Damage to the spa shell or components caused
19. D L2 GROUND 8 AWG GREEN MAIN SERVICE ELECTRICAL PANEL SUB PANEL 2 LESS THAN 100 FT WITH GFCI PRESS MORE THAN 5 FEET ap THE SUB PANEL MUST BE J CONTROL BOX WITHIN SIGHT OF THE SPA DO NOT EXCEED 50 FEET 230 VAC PERMANENTLY CONNECTED SPA NO POWER JUMPERS REQUIRED ALL 230VAC SPA MODELS SEE WIRING ILLUSTRATION START UP AND REFILL PROCEDURES Your Caldera spa has been thoroughly tested during the manufacturing process to ensure reliability and long term customer satisfaction A small amount of water may have remained in the plumbing after testing and as a result may have spotted the spa shell or the spa siding prior to delivery Before filling the spa wipe the spa shell clean with a soft rag The following instructions must be read and followed exactly to ensure a successful start up or refill CAUTIONS Do not fill the spa with hot water as tripping of the high limit thermostat may result DO NOT CONNECT POWER TO AN EMPTY SPA Power to the spa automatically activates critical components within the spa such as controls heater and other systems If power is supplied to these components prior to the spa being filled the components will be damaged and this may result in a non warranty component failure Do not use your spa after filling until all of the steps listed below are completed Do not add chlorine if treating your spa with polyhexamethylene bigu
20. N instructions in this manual If this doesn t help you correct the problem follow the appropriate instructions below If the problem still is not resolved call your Caldera dealer GENERAL OPERATION TROUBLESHOOTING GUIDE Entire spa is inoperative e Power failure not plugged in Check power source For high limit display shows e GFCI tripped Reset GFCI call for service if it will not reset RE Heater high limit thermostat tripped Disconnect power for at least thirty seconds to reset heater high limit If it e will not reset check for clogged filter If tripping continues call for service Spa does not heat jets and i 2 light operate Pressure swnten tripped Check for clogged filter The pressure switch will reset when the flow of Display shows water through the heater has been restored Call for service if the pressure 4 87 Switch trips frequently Display shows Pressure switch senses flow through heater Contact an Authorized Service Technician a even though the jet pump is off Add water Clean filters Clean suction screens Open jet nozzles Open air valve Jets weak or surging Spa water level too low Filters clogged suction screens clogged Jet nozzles closed Air valve closed Light inoperative Bad c nngction Contact an Authorized Service Technician Display shows EE Heater high limit thermostat tripped Disconnect power to the spa for at least thirty seconds to reset the heater high limit If tripp
21. a PIlIGWS 2 2 crc caused osi ptc ede spe speeding E cd vah etc nja Speck ede ipe dud 20 Care of the Ext rior onis redeas Een ra iege atop deas ca Eau Eran ra DE ER RRR RE AERA Kaaa 21 Gare of the Spa Gover e e ede pepe rer ia pae dee pee goce seine 21 e Wood Spa Gablnet 4 iicet eee ti enc Erat o2 odd ed IRSE PAPER PRESE DATE n Ra eR c Re eae uaa 21 s Ecolech Spa Cabildo ert deed ePi p aaa toss decina aai 21 Drai ing YOUR cmm 22 Non Operation in Cold Climate sopuisa iende anina rard kaakaa aaan naaede naaa eai 22 s Winterizing YOUF E 22 SERVICE Acts invalidating Warranty x oo ceri oce pur d se cR peaa pup be ee ewe techs elec 23 MPerlucce 23 Watkins Customer Service eene peru ne Eae E Re dite a geo rate dudo erg equae cue 23 SPA TROUBLESHOOTING General Operation Troubleshooting Guide 24 SPA SPECIFICATIONS es Back Cover SAFETY INFORMATION IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS AVOIDING THE RISK TO CHILDREN NDANGER RISK OF CHILD DROWNING Extreme caution must be exercised to prevent unauthorized access by children To avoid accidents ensure that children cannot use a spa unless they are supervised at all times WARNING To reduce the risk of injury do not permit children to use this product unless they are closely supervised at all times
22. ality and Maintenance section for complete instructions IMPORTANT Turn jet pump on for at least ten minutes after adding ANY spa water chemicals into the filter compartment Clean the filter cartridge monthly to remove debris and mineral buildup which may affect the performance of the hydromassage jets limit the flow or trip the high limit thermostat which will turn off the entire spa AVOIDING THE RISK OF HYPERTHERMIA Prolonged immersion in hot water can result in HYPERTHERMIA a dangerous condition which occurs when the internal temperature of the body reaches a level above normal 98 6 F The symptoms of hyperthermia include unawareness of impending hazard failure to perceive heat failure to recognize the need to exit the spa physical inability to exit the spa fetal damage in pregnant women and unconsciousness resulting in a danger of drowning WARNING The use of alcohol drugs or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas 2 SAFETY INFORMATION TO REDUCE THE RISK OF INJURY The water in the spa should never exceed 104 F 40 C Water temperatures between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperatures are recommended for extended use exceeding 10 minutes and for young children Extended use can cause hyperthermia Pregnant or possibly pregnant women should limit spa water temperatures to 100 F 38 C Failure to do so m
23. anide Biguanide PHMB eg BaguaSpa sanitizer Before filling your spa for the first time remove the equipment compartment door and check to ensure that the unions on either side of the pump s and heater are hand tight 1 Ensure that the drain is closed and remove the filter compartment cover skimmer basket weir and filter Then insert the end of a garden hose into the filter canister and begin filling the spa The water level of your Caldera spa should be maintained at a level one inch above the highest jet in the spa Reinstall the filter and then the skimmer basket and weir once the spa is filled IMPORTANT Watkins Manufacturing Corporation does not recommend that the spa be filled with softened water as this may damage the spa s equipment 2 AFTER the spa has been filled with water and the equipment compartment door is secured power must be applied to the spa e 115 volt models Connect the GFCI to the waterproof receptacle and push the RESET button on the GFCI 230 volt models Open the door of the electrical subpanel and reset the GFCI breaker Close and secure the subpanel door 3 The jet pump S heating system and all internal plumbing will achieve a partial prime as the spa is filled To check the operation of the jet system and to purge any remaining air from the heating system push the JETS button on the control pad twice three times for the Olympia to make the jet pump s run on high speed for one minute Once the jet s
24. ay result in permanent injury to your baby Do not use spa immediately following strenuous exercise AVOIDING THE RISK OF SKIN BURNS To reduce the risk of injury before entering a spa the user should measure the water temperature with an accurate thermometer since the tolerance of temperature regulating devices may vary by as much as 5 F 2 C Test the water with your hand before entering the spa to be sure it s comfortable SAFETY SIGN Each Caldera spa is shipped with a SAFETY SIGN in the owner s package The sign which is required as a condition of Product Listing should be permanently installed where it is visible to the users of the spa To obtain additional SAFETY SIGNS contact your Caldera dealer and request Part 4003021 IMPORTANT SPA INSTRUCTIONS The following contains important spa information and we strongly encourage you to read and apply them DO Use and lock the vinyl cover when the spa is not in use whether it is empty or full Follow the Spa Care and Maintenance recommendations stated in this manual Use only approved accessories and recommended spa chemicals and cleaners DON T Leave the spa exposed to the sun without water or the vinyl cover in place Exposure to direct sunlight can cause solar distress of the shell material Roll or slide the spa on its side This will damage the siding Lift or drag the cover by using the cover lock straps always lift or carry the cover by using the han
25. be required for the installation of electrical circuits or the construction of exterior surfaces decks and gazebos In addition some communities have adopted residential barrier codes which may require fencing and or self closing gates on the property to prevent unsupervised access to a pool or spa by children under 5 years of age Your Caldera spa is equipped with a locking cover that meets the ASTM F1346 91 Standard for Safety Covers and as a result is usually exempt from most barrier requirements As a general practice your local Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit Your Caldera dealer can provide information on which permits may be required TABLE OF CONTENTS SAFETY INFORMATION Important Safety Instructions sisien nsaan e a eana eene nnne nana 1 Important Spa Instructions rtr toon innt se rape ara tha Rena a GV Rk haee Rana n ERR RR ar Ins 3 INSTALLATION Silo Preparatioh iE 3 Outdoor and Patio InstallatiOn 2 innana crede hoe npe pe pana Report ete niaaa 4 Deck Installation crociera pe torte dpa ex arae ex Ene Re zEa cd 4 Indoor Basement Installation n s iiiaae aake aae aaaeaii Ani iniiai 4 Spa Leveling Preparations siss anapun t eeepc bj nei aa nij dlaneh dees eee eae he 4 Spa Cover lMStallation sssrinin ei ec dozen ede pe tee pedi kac aeaa Ea d a Ro eX PER raa aeaa 4 ELECTRICAL INSTALLATION
26. bly resulting in freeze damage to the spa spa plumbing and or components Such damage is not covered by warranty WINTERIZING YOUR SPA PUMP DRAIN PLUG LOCATION If the spa is located where freezing temperatures occur and you do not intend to use your spa for an extended period follow steps 1 through 7 outlined in DRAINING YOUR SPA then complete the steps below IMPORTANT The following steps should protect your spa from freezing damage provided these instructions are followed exactly For maximum protection against freeze damage to your spa Watkins Manufacturing Corporation recommends contacting your local Oasis dealer to schedule an in home Propylene glycol anti freeze Winterizing Service plan NOTE MAKE CERTAIN ALL POWER TO THE SPA IS OFF and all water has been drained from the spa before you continue DRAIN 1 It will be necessary to remove all water from the interior plumbing PLUG 2 Remove the floating weir basket and filter cartridge Clean the filter cartridge and store in a dry place Attach the vacuum hose to the vacuum side of the Front view of pump shop vac and thoroughly dry the filter compartment 3 Using the shop vac remove the water starting with the jets at the top and moving to the ones at the bottom of the spa 23 MAINTENANCE NOTE When removing the water from jet openings you may notice suction coming from another jet With the help of a second person block off any suction from t
27. bonate 2 Calcium Hardness 150 200 Calcium Hardness Use a mixture of Increaser 75 hard water and 25 soft water or use a Stain and Scale Inhibitor 3 pH 7 4 7 6 Sodium Hydrogen Sodium Bisulfate Carbonate 4 Sanitizer See section on Maintaining the Sanitizer Level MONARCH WATER CARE SYSTEM The Monarch system is comprised of the following products Monarch silver ion purifier introduces silver ions into the spa water inhibiting bacteria growth When combined with MPS or chlorine oxidizes particulates in the spa water Monarch CD Ozone Generator The Monarch high output ozone system is the only ozone purification system approved for installation in your Caldera Spa The Monarch ozone system utilizes Corona Discharge CD technology to produce a higher concentration of ozone than is produced by competing chip style CD or ultraviolet light ozone systems Monopersulfate MPS Caldera Monarch Chlorine Free Oxidizer is an oxidizing chemical used to prevent the buildup of contaminants maximize sanitizer efficiency minimize combined chlorine and improve water clarity Sodium Dichlor chlorine is the only recommended sanitizer that will work in conjunction with all of the other products in this system It is important to follow the recommended application and maintenance programs outlined for each product s use If the spa is being used over an extended period or time such as a whole afternoon or evening additional sani
28. d are to be plugged into a grounded grounding type 115 volt 20 ampere receptacle Cumberland and Aventine model No other electrical appliance or fixture can be used on this circuit IMPORTANT Under NO circumstances should an extension cord be used Use of an extension cord will seriously degrade the performance of the equipment module and can create an electrical hazard 230 VOLT INSTALLATION When using 230 volt power supply installation of a 50 amp dedicated circuit is required Your spa must be hardwired direct to a GFCl protected subpanel by a licensed electrician A wiring diagram is provided inside the equipment module showing where the connections are to be made ELECTRICAL REQUIREMENTS AND PRECAUTIONS Your Caldera spa has been carefully designed to give you maximum safety against electrical shock Connecting the spa to an improperly wired circuit will negate many of the spa s safety features Improper wiring may also cause electrocution risk of fire and other risks of injuries Please read and follow the electrical installation requirements and instructions for your spa completely 115 230 VOLT CON VERSION CUMBERLAND AND AVENTINE MODELS Refer to the following instructions to convert your 115 volt Highland series spa to a 230 volt spa NOTE Converting the spa to 230 volts operation should only be done by an authorized service agent or a qualified electrician The conversion requires a subpanel 230 volt which may be purchas
29. d which provides a high level of accuracy The reagents come in either liguid or tablet form Test Strips are a convenient testing method used by many spa owners Keep in mind that test strips are susceptible to heat and moisture contamination which will result in inaccurate readings IMPORTANT Always read and carefully follow the directions included with the Test Kit or Test Strips to ensure the accuracy of the test results BASIC CHEMICAL SAFETY When using chemicals read the labels carefully and follow directions precisely Though chemicals protect you and your spa when used correctly they can be hazardous in concentrated form Always observe the following guidelines Allow only a responsible person to handle spa chemicals KEEP THEM OUT OF THE REACH OF CHILDREN ALKALINE ui ADD pH Accurately measure the exact quantities specified never more Do not overdose your spa SPA ECHERSER i 1 WATER Handle all containers with care Store in a cool dry well ventilated place TO LOWER Always keep chemical containers closed when not in use Replace caps on their proper containers SCALING pH Don t inhale fumes or allow chemicals to come in contact with your eyes nose or mouth Wash your hands ZONE immediately after use COMFORT Follow the emergency advice on the product label in case of accidental contact or if the chemical is swallowed ZONE 74 Call a doctor or the local Poison Control Center If a doc
30. dles Attempt to open the electrical control box There are no user serviceable parts inside Opening of the control box by the spa owner will void the warranty If you have an operational problem carefully go through the steps outlined in the Troubleshooting section If you are not able to resolve the problem contact your authorized Caldera dealer Many problems can easily be diagnosed over the telephone by an Authorized Service Technician SAVE THESE INSTRUCTIONS INSTALLATION SITE AND SELECTION PREPARATION You probably have a spot picked out for your new spa whether it s indoors or outdoors on a patio or on a deck Just make sure you check the following Always put your spa on a structurally sound level surface A filled spa can weigh a great deal Make certain that the location you choose can support the weight of your filled spa Don t forget to level your spa before filling it see the spa leveling preparation on the next page Locate your equipment compartment which houses all of the electrical components in a place where water will drain away from it Allowing water into the equipment compartment can damage the electronics or may result in tripping your house s circuit breaker Leave yourself easy access to the Ground Fault Circuit Interrupter GFCI for testing The GFCI is located at the end of the power cord or at the subpanel of a hard wired spa Never let water get into the subpanel or into the electrical outlet tha
31. e inhibitor may help to reduce these metals NOTE Well water may contain high concentrations of minerals The use of a low water volume extra fine pore water filter will help to remove many of the larger particles during the filling of the spa Foam Inhibitors Spa water requires changing due to the buildup of soap in the water Typically soap will cause the spa water to foam when the jets are used Soap is 17 WATER QUALITY AND MAINTENANCE introduced into the spa water from two sources users bodies which retain a soap residue after showering and swimming apparel which retains soap after washing Foam inhibitors can suppress foam but cannot remove soap from the water Soap is very difficult to remove from the water because soap is not oxidized by any chemical added to the spa Only ozone can oxidize soap Eventually the soap build up in the water will be concentrated resulting in an unclean feeling on the bather s skin which is impossible to remedy When this occurs it s time to drain and refill the spa Depending on the soap input the water should last about 4 months before needing to be drained MONARCH OZONE SYSTEM OPTIONAL The Monarch high output ozone system is the one of two ozone purification system approved for installation in your Caldera spa The Monarch ozone system utilizes Corona Discharge CD technology to produce a higher concentration of ozone than is produced by competing ultraviolet light UV ozone systems
32. each day When the spa is first powered up the automatic filter cycle will wait 10 minutes before starting A 1 5 hour filter cycle using the low speed of the jet pump is the programmed default filter cycle time The display will read 1 30 The filter cycle occurs twice a day every 12 hours NOTE The optional Monarch and PureWater ozone systems only work during the filter cycles To modify the length of either filter cycle A Press and hold the SET button for approximately three seconds The filtration ion will flash during programming B Press the LIGHT button to select the Filter Cycle 1 or 2 a F1 or F2 will flash in the display NOTE Each filter cycle can be set independently C Using the TEMP A or the TEMP V button adjust the length of filtering time desired 0 to 6 hours D Programing will then be saved 10 seconds after the last button is pushed The filter cycle will activate the low speed of the jet pump for the entire cycle When activated the filter cycle icon on the display is turned on If the temperature exceeds the set point by three degrees F for more than three hours the system will cancel the FILTER cycle and the filter cycle icon will blink for the remaining filter cycle time Should the temperature cool down to 1 5 degrees F within the set point before the end of the cycle the cycle will resume for the rest of the time Should you use the spa during the filter cycle by placing the jet pump on high speed the filter
33. ed from your Authorized dealer Ask for part 38661 Disconnect the power cord from the house receptacle Remove the screws and open the equipment compartment door Remove the screws from the control box Open the control box cover Remove the power cord wires and the power jumper wire from line 2 and neutral on the line side of the terminal block 6 Locate Program Jumper JMP 1 using a pair of needle nose pliers carefully move the jumper from pins 2 and 3 and move to pins 1 and 2 see Figure below uB ona A licensed electrician must install the subpanel available from your dealer to supply power to the spa The subpanel must be placed in sight of the spa at a minimum distance of 5 feet away ALL SPA MODELS CONVERTED FROM 115VAC 230 VAC CUNVERTED SPA TERMINAL BLOCK POWER JUMPER e 05 nan no di REMOVE POWER JUMPER FROM TERMINAL BLOCK TO CONVERT SPA TO SEE WIRING OPERATE AT 230 VAC ILLUSTRATION o o 0000 ooog 00 0 OO ssd oooononoo e o ELECTRICAL INSTALLATION VM T CIIDD j VOLT SUBPANE NOTE The subpanel must be placed within 100 feet of the main electrical service panel and between 5 and 50 feet away from the spa All electrical connections must be made in accordance with the wiring information contained in this manual and on the back of the field wiring access panel of the control box Refer
34. el will fluctuate widely from high to low Fluctuations in pH can cause corrosion or scaling of the spa components Low TA can be 13 WATER QUALITY AND MAINTENANCE corrected by adding sodium hydrogen carbonate pH Alkalinity Up D Ifthe Total Alkalinity is too high the pH level will tend to be high and may be difficult to bring down It can be lowered by using sodium bisulfate pH Alkalinity Down E Oncethe TA is balanced it normally remains stable although the addition of more water with a high or low alkalinity will raise or lower the TA reading of the water FE When the Total Alkalinity is within the recommended range proceed to the next step BALANCING THE CALCIUM HARDNESS CH A The recommended Calcium Hardness CH level for your spa is 150 200 ppm B Calcium Hardness is a measure of the total amount of dissolved calcium in the water Calcium helps control the corrosive nature of the spa s water That s why calcium low water commonly known as soft water is not recommended It is very corrosive to the equipment and can cause staining of the spa shell C Ifthe CH is too high commonly known as hard water formation of scale on the spa s shell surface and equipment can result CH can be decreased by dilution a mixture of 75 hard and 25 soft water will usually yield a reading within the correct range If soft water is not available or practical for you a stain and scale inhibitor should be added to the spa water accordi
35. er for pH Measurements taken too soon may not be accurate E Itis important to check the pH on a regular weekly basis The pH will be affected by the bather load the addition of new water the addition of various chemicals and the type of sanitizer used E When the pH is within the recommended range proceed to the final step MAINTAINING THE SANITIZER LEVEL A Sanitizer is extremely important for killing algae bacteria and viruses and preventing unwanted organisms from growing in the spa At the same time you don t want too high a sanitizer level or it can irritate your skin lungs and eyes B Always maintain the sanitizer level in your spa at the recommended level for each type of sanitizer C Watkins recommends only the following sanitizers Sodium Dichloro s Triazinetrione sodium dichlor or chlorine Baqua Spa please consult your Bagua Spa manual for instructions on the use of this produci Brominating Concentrate one step granular bromine A WARNING DO NOT use tri chlor chlorine bromo chloro dimethyl hydantoin BCDMH or any type of compressed bromine or chlorine acid or any type of sanitizer which is not recommended by Watkins Manufacturing Corporation 14 WATER GUALITY AND MAINTENANCE THE WATKINS WATER MAINTENANCE QUICK REFERENCE GUIDE Ideal Range ppm What Chemicals to Use Steps Minimum Maximum To Raise To Lower 1 Total Alkalinity 125 150 Sodium Hydrogen Sodium Bisulfate Carbonate or Sodium Bicar
36. es of white vinegar into a container such as a cup or bucket Place the container on the equipment compartment floor NOTE White vinegar will not damage any of the spa components NWARNING NWARNING Nitric acid accumulates in the air lines of the ozonator and injector Nitric acid will cause severe chemical burns if direct skin contact is made so always wear protective gloves glasses and clothing when working on the ozonator or injector lines To prevent inhalation or ingestion of the nitric acid DO NOT blow or inhale with your mouth to any of the adapters fittings or tubing of the ozonator or injector air lines 5 Carefully loosen the long Norprene tubing to the bottom of the ozonator A liquid substance may be found inside the tubing If a liquid substance is present BE CERTAIN NOT TO COME INTO CONTACT WITH THE LIQUID SEE WARNING ABOVE 6 Place the end of the tubing into the vinegar making certain that the end of the tubing sits at the bottom of the container T Reconnect power to the spa 8 Runthe spa until all 16 ounces of the vinegar are gone This should allow an ample flow of vinegar to be run through the injector and clear the blockage 9 Disconnect power to the spa 10 Remove the empty cup or bucket 11 Reinstall the tubing to the bottom of the ozonator 12 Plug the ozonator into the control box 13 Close the equipment compartment door 14 Reconnect power to the spa PUREWATER OZONE SYSTEM OPTION
37. f electric shock this connector should be bonded with a No 10 AWG solid copper wire to any metal ladders water pipes or other metal within 5 feet 1 5 m of the spa to comply with local requirements The means of disconnection must be readily accessible but must be installed at least 5 feet 1 5 m from the spa Your spa is provided with a suitably rated circuit breaker to open all ungrounded supply conductors Your spa uses ground fault circuit interrupters in the electrical subpanel Before each use of the spa and with the unit operating push the Test button on each breaker The switch should click over to the Trip position Wait 30 seconds and reset each GFCI breaker by switching it completely off and then completely on The switch should then stay on If either of the interrupters does not perform in this manner it is an indication of an electrical malfunction and the possibility of an electric shock Disconnect the power until the fault has been identified and corrected SAFETY INFORMATION NDANGER RISK OF ELECTRICAL SHOCK Install spa at least 5 feet 1 5 m from all metal surfaces A spa may be installed within 5 feet of a metal surface if each metal surface is permanently connected by a minimum No 10 AWG solid copper conductor attached to the wire ground connector on the terminal box that is provided for this purpose if in accordance with National Electrical Code ANSI NMFPA70 1993 Do not permit any electrical appliances suc
38. fficult to adjust If the TA is too low the pH will be difficult to hold at the proper level The desired range of TA in spa water is 125 to 150 ppm SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE Dirty filters Clean filters Excessive oils organic matter Shock spa with sanitizer Improper sanitization Add sanitizer Suspended particles organic matter Adjust pH and or alkalinity to recommended range Overused or old water Run jet pump s and clean filters Drain and refill the spa Water Odor Excessive organics in water Shock spa with sanitizer Improper sanitization Add sanitizer Low pH Adjust pH to recommended range Chlorine Odor Chloramine level too high Shock spa with sanitizer Low pH Adjust pH to recommended range Musty Odor Bacteria or algae growth Shock spa with sanitizer if problem is visible or persistent drain clean and refill the spa Organic buildup Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface scum ring around spa and tile cleaner to remove the scum and refill the spa Algae Growth High pH Shock spa with sanitizer and adjust pH Low sanitizer level Shock spa with sanitizer and maintain sanitizer level Eye Irritation Low pH Adjust pH Low sanitizer level Shock spa with sanitizer and maintain sanitizer level Skin Irritation Rash Unsanitary water Shock spa with sanitizer and maintain sanitizer level Free chlorine level above 5 ppm Allow free chlorine level to drop bel
39. g Caldera spa models MODELS EFFECTIVE DATE OLYMPIA 11 05 CUMBERLAND 11 05 AVENTINE 11 05 2006 Watkins Manufacturing Corporation Caldera spas Cumberland Aventine Pure Comfort Monarch PureWater EcoTech Mystique Euro Pulse and The Home Relaxation Specialists are trademarks of Watkins Manufacturing Corporation Baqua Spa is a trademark of AVECIA Inc Windex is a trademark of S C Johnson amp Son Inc Soft Scrub is a trademark of The Clorox Company Magna and MagnaSsage are trademarks of Hydro Air ITT Industries The Home Relaxation Specialists Watkins Manufacturing Corporation Vista California USA PART 4300991 REV A 11 05
40. gradation to the bottom of the cover which would not be covered under the terms of your warranty IMPORTANT Always allow the Free Available Chlorine to fall below 5 ppm before using the spa A WARNING Never leave an open spa unattended especially if there are children present BUILDING A SANITIZER ROUTINE During the first month of ownership measure the sanitizer residual daily in order to establish standards for User Load and Usage Time versus Sanitizer Needed The User Load of the spa is the number of times anyone enters the spa The Usage Time is simply the amount of time a user spends in the spa Sanitizer Needed is the amount of Free Available Chlorine FAC needed to accommodate the number of users and their combined usage time For example two spa users who regularly use the spa once an evening for twenty minutes create a specific and somewhat consistent demand on the sanitizer During the first month of ownership these two users can determine exactly how much sanitizer to use in order to maintain the proper residual If at any time the user load and or usage pattern changes dramatically invited guests the amount and frequency of sanitizer required increases dramatically The greater the usage time or the bather load the faster the residual value is diminished WATKINS WATER TREATMENT GUIDE At spa startup or refill Follow spa Start Up and Refill Procedures Prior to each use Add one half 1 2 teaspoon of sodium d
41. h as a light telephone radio or television within 5 feet 1 5 m of a spa Failure to maintain a safe distance may result in death or serious personal injury due to electrocution if the appliance should fall into the spa Install your spa in such a way that drainage is away from the electrical compartment and from all electrical components DO Be sure your spa is connected to the power supply correctly use a licensed electrical contractor Disconnect the spa from the power supply before draining the spa or servicing the electrical components Test the Ground Fault Circuit Interrupter s before each use DON T Use the spa with the equipment compartment door removed Place electrical appliances within 5 feet 1 5m of the spa Use an extension cord to connect the spa to its power source The cord may not be properly grounded and the connection is a shock hazard An extension cord may cause a voltage drop which will cause overheating of the jet pump motor and motor damage Attempt to open the electrical control box There are no user serviceable parts inside RISKS TO AVOID NDANGER RISK OF INJURY To reduce the risk of injury to persons DO NOT remove floating weir basket and filter located in the filter compartment while the spa is running The suction fittings in the spa are sized to match the specific water flow created by the pump Never replace a suction fitting with one rated less than the flow rate marked o
42. he other jet using a large rag or cloth This will help pull out the water that is trapped deep inside the main line Thoroughly dry the spa shell with a clean towel Pour Propylene glycol anti freeze into the filter suction fitttings and jet outlets Add enough anti freeze until the liquid starts to come out of the bottom drain A CAUTION Use only Propylene glycol as your anti freeze This is non toxic NEVER use automobile anti freeze since it is toxic Close the spa cover and fasten the cover tie downs If your area recieves a lot of snow or ice it is recommended to cover the spa cover with two pieces of plywood forming a pitched roof top to prevent snow and ice build up Secure a plastic sheet or tarp over the spa cover and one over the plywood A WARNING When not in use the spa must be covered with an insulating spa cover Damage caused by either sun exposure or freezing is not covered under warranty In the pump side of the equipment control bay remove the pump drain plug located on the front of the pump housings Allow all water to drain out Place the drain plug in a ziplock bag and store near the pump Replace the drain plugs on start up Refer to the Figure above Unscrew the suction discharge pump and heater unions and allow the water to drain Leave union loose NOTE Tighten unions before filling spa Replace the equipment and pump doors and secure with screws a oe D za so go SERVICE ACTS INVALIDATING WARRANTY
43. hen wet Proper drainage is essential to prevent a build up of water around the spa When building a new room for the spa it is recommended that a floor drain be installed The humidity will naturally increase with the spa installed indoors Water may get into woodwork and produce dry rot mildew or other problems Check for airborne moisture s effects on exposed wood paper etc in the room To minimize these effects it is best to provide plenty of ventilation to the spa area An architect can help to determine if more ventilation must be installed Your spa dealer can help you with local information such as zoning regulations and building codes A WARNING Please keep the area around your spa well ventilated when it is installed indoors or in a confined area Inadequate ventilation around the spa could cause a build up of a higher than normal concentration of spa chemicals and or bacterial fragments These dispersed spa chemicals and or bacterial fragments can be inhaled and may result in breathing difficulties or lung damage in certain people suffering from a compromised immune system or respiratory infection If you or other bathers are affected by this condition please seek medical attention as soon as possible In addition to the above properly clean and maintain your spa as follows Follow all procedures in this owner s manual and printed instructions on all water care chemical products packaging Test the water regularly to ensure proper leve
44. ichlor per Test before adding any chemicals do not add any 250 gallons OR Add one 1 tablespoon chemicals if proper or higher levels are found monopersulfate MPS per 250 gallons Once a week Add one and one half 1 1 2 teaspoons of sodium dichlor per 250 gallons OR Add three 3 tablespoon monopersulfate MPS per 250 gallons Drain and refill your spa Every four months Replace Monarch silver cartridge Follow spa Start Up and Refill Procedures As needed Add one and one half 1 1 2 teaspoons of sodium If water is hazy cloudy or has an odor dichlor per 250 gallons MPS is an oxidizer not a sanitizer SUPPLEMENTAL WATER MAINTENANCE Proper water sanitation and mineral balance pH control are absolutely essential for a complete spa water maintenance program Here are three other popular water additives that are optional Mineral Deposit Inhibitors As water evaporates from your spa and new water is added the amount of dissolved minerals will increase Minimize evaporation by keeping the cover on the spa whenever possible The spa water may eventually become hard Calcium Hardness too high enough to damage the heater by calcifying its surface Proper pH control can minimize this Normal soap build up will require water replacement regularly enough that mineral deposits normally are not a problem Occasionally high iron or copper content in the water may produce green or brown stains on the spa A stain and scal
45. ide you through the process of achieving and maintaining perfect water in your spa given your local conditions Your program will depend on your water s mineral content how often you use your spa and how many people use it GENERAL INFORMATION THE THREE FUNDAMENTAL AREAS OF WATER MAINTENANCE e Water Filtration e Chemical Balance pH Control e Water Sanitation Water Sanitation is the responsibility of the spa owner achieved through the regular and periodic daily if necessary addition of an approved sanitizer The sanitizer will chemically control the bacteria and viruses present in the fill water or introduced during use of the spa Bacteria and viruses can grow quickly in undersanitized spa water The water s chemical balance and pH control are also the responsibility of the spa owner You ll have to add chemicals to maintain proper levels of Total Alkalinity TA Calcium Hardness CH and pH Proper water balance and pH control will minimize scale buildup extend the life of the spa and allow the sanitizer to work at an optimum level 12 WATER GUALITY AND MAINTENANCE METHODS FOR TESTING THE SPA WATER Accurate water testing and analysis is an important part of effectively managing your spa water You must have the ability to test for Total Alkalinity TA pH Calcium Hardness CH Sanitizer Two types of testing methods are recognized and recommended by Watkins Manufacturing Corporation The Reagent Test Kit is a metho
46. ing continues clean the filter then if tripping still occurs Entire spa inoperative call for service Water temperature System Controls Contact an Authorized Service Technician significantly different from display temperature Display shows flashing READY icon Priming the pump s Upon filling or refilling the spa if a pump is operating and water is not flowing from any of its jets the pump may not be properly primed To correct perform the following procedures Turn off power to the spa at the breaker and remove the equipment compartment door as seen on page 24 Loosen the union on the top of the pump s as seen on page 24 to allow the air to escape the hand tighten the union s Turn power back on activate the pump and check to make sure union is tight enough to keep it from leaking Re install pump and equipment doors 25 NOTES 26 NOTES 27 NOTES 28 HIGHLAND SERIES SPA SPECIFICATIONS Ibs per square foot Olympia 7 Cumberland 66 Aventine 54 3 150 O 80 s S Ibs per square foot CAUTION Watkins Manufacturing Corporation suggests a structural engineer or contractor be consulted before the spa is placed on an elevated deck NOTE The Filled weight and Dead weight of the spa includes the weight of the occupants assuming an average occupant weight of 175 Ibs This manual contains installation operating maintenance and service information for the followin
47. le empty of water and in direct exposure to sunlight this may cause solar heating distress in warm weather regions These are considered abuses and may invalidate this warranty Operation of the spa does not mean use of the spa Watkins Manufacturing Corporation does not recommend using the spa if the water temperature is above or below the spa s control panel temperature range DISCLAIMERS Watkins Manufacturing Corporation shall not be liable for loss of use of the Caldera spa or other incidental or consequential costs expenses or damages which may include but are not limited to the removal of a permanent deck or other custom fixture Any implied warranty shall have a duration equal to the duration of the applicable warranty stated above Under no circumstances shall Watkins Manufacturing Corporation or any of its representatives be held liable for injury to any person or damage to any property however arising WATKINS CUSTOMER SERVICE If you have any questions about any aspect of your Caldera spa set up operation or maintenance that have not been answered by this manual consult your Caldera dealer Watkins Manufacturing Corporation can be reached at 800 669 1881 Extension 8432 Monday through Friday 8 am to 5 pm Pacific Standard Time PST or e mail at Custsvc watkinsmfg com 24 SPA TROUBLESHOOTING If your spa doesn t seem to be working the way you believe it should please review the START UP and OPERATIO
48. lic shell Stains and dirt generally will not adhere to your spa s surface A soft rag or a nylon scrubber should easily remove most dirt Most household chemicals are harmful to your spa s shell Watkins Manufacturing Corp recommends Soft Scrub and Windex These are the only products which have passed the manufacturer s tests Sodium bicarbonate baking soda can also be used for minor surface cleaning Always thoroughly rinse off any spa shell cleaning agent with fresh water SERVICE NOTES 1 Iron and copper in the water can stain the spa shell if allowed to go unchecked Ask your Caldera dealer for a stain and scale Inhibitor to use if your spa water has a high concentration of dissolved minerals 2 The use of alcohol or any household cleaners other than those listed to clean the spa shell surface is NOT recommended DO NOT use any cleaning products containing abrasives or solvents since they may damage the shell surface NEVER USE HARSH CHEMICALS Damage to the shell by the use of harsh chemicals is not covered under the warranty IMPORTANT Some surface cleaners contain eye and skin irritants Keep all cleaners out of the reach of children and use care when applying CARE OF THE SPA COVER A WARNING The cover is a manual safety cover that meets or exceeds all prevailing requirements of ASTM Standards for spa safety covers when installed and used correctly as of the date of manufacture Non secured or improperly secured covers are a hazard
49. lows 1 Carefully lift one end of the pillow away from the spa shell 2 Continue lifting one end until all pillow retainers are released from the pillow IMPORTANT Just pulling the pillow straight up and out of the shell recess will eventually damage the pillow This abuse is not covered under warranty 3 To reinstall the spa pillow carefully bend the pillow slightly to allow one of the pillow retainers to slip into the recess in the back of the pillow 4 Keeping the pillow slightly bent slide the other pillow retainer into the recess in the back of the pillow 5 After all the pillow retainers are in place press the pillow down into the recess in the spa shell 21 MAINTENANCE DIVERTER VALVE MAINTENANCE If your spa s diverter valves become difficult to turn it is likely that sand or grit has become lodged inside the valve body It is very important that this debris is removed as soon as possible to avoid damage to the valve To accomplish this follow this procedure Turn off power to the spa Remove the diverter valve s handle by pulling upward while rocking it back and forth Unscrew the cap ring Remove the valve body by pulling it upward Wipe the valve body and the interior walls of the valve clean Lubricate the o rings with a waterproof lubricant available from your Caldera dealer Reassemble the valve and turn on power to the spa CARE OF THE EXTERIOR SPA SHELL Your Caldera spa has a granite like or smooth acry
50. ls of sanitizers pH and other water care requirements Drain clean and refill your spa with fresh water on a regular schedule and in accordance with this owner s manual Clean the filter s at least once per month Check to make sure you have proper circulation throughout your spa water system Have spa users bathe before entering the spa water SPA LEVELING PREPARATION Concrete sloped at 1 2 inch 1 3 cm per 10 feet 305 cm is preferred so that rain water and water spillover will run off and not puddle underneath the spa water under the spa for long periods of time may cause the wood to deteriorate Other options are brick stepping stone or blocks It is important to note that soft surfaces even when stepping stones are used to evenly distribute the weight of the spa will have a tendency to settle thus resulting in an unleveled spa NOTE Placing the spa on grass or dirt may increase the amount of debris which is inadvertently brought into the spa water and may cause harm to your equipment as well as the spa surface which is not covered under warranty NI ee ft 305 Slope 1 2 inch per 10 ft for proper drainage Stepping stones or brick may settle causing the spa to be unlevel SPA COVER INSTALLATION aa Place the cover squarely on the spa Position the tie down locks included with your cover on the side of the spa so that they are easily reached by the cover tie down straps All
51. m on the test strips go on to the next step If the residual is less than 3 ppm activate the Clean cycle then superchlorinate the spa water by adding 1 1 2 teaspoons of chlorine sodium dichlor per 250 gallons 950 liters of spa water 8 Recheck the Total Alkalinity TA at 125 ppm Calcium Hardness CH at 150 ppm then spa water pH at between 7 4 and 7 6 OPERATION NOTE Make sure you adjust your Total Alkalinity first as an out of balance condition will affect your ability to adjust the pH correctly and will affect the sanitizers effectiveness The spa is ready for use when the spa water has circulated and the chlorine level remains between 3 ppm and 5 ppm 9 The spa temperature is pre programmed to reach 102F 39 C and will normally do so within 18 to 24 hours You may raise the water temperature by pressing the Temp Plus A button on the control panel or lower it by pressing Temp Minus V button After a few hours the water temperature will remain within 3 F 1 5 C of your selected temperature OPERATION NOTES 1 Your spa is equipped with a ten minute timer delay on the heating maintenance mode Whenever the jet pump has been turned off and a three degree temperature drop has occurred or the temperature control has been turned up it will take ten minutes before the low speed of the jet pump and heater become activated Always push the JETS button to turn off the jet pump when exiting the spa In the standard 115 volt 20 amp
52. n the original suction fitting There is a danger of slipping and falling Remember that wet surfaces can be very slippery Take care when entering or exiting the spa Never operate spa if the suction fittings are broken or missing People with infectious diseases should not use the spa Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving components Increased side effects of medication The use of drugs alcohol or medication before or during spa use may lead to unconsciousness with the possibility of drowning Persons using medications should consult a physician before using a spa some medication may cause a user to become drowsy while other medication may affect heart rate blood pressure and circulation Persons taking medications which induce drowsiness such as tranquilizers antihistamines or anticoagulants should not use the spa Health problems affected by spa use Pregnant women should consult a physician before using spa Persons suffering from obesity or with a medical history of heart disease low or high blood pressure circulatory system problems or diabetes should consult a physician before using spa Unclean water Keep the water clean and sanitized with correct chemical care The recommended levels for your Caldera spa are Free Available Chlorine FAC 3 0 5 0 ppm Total Alkalinity 125 150 ppm Water pH 7 4 7 6 Calcium Hardness 150 200 ppm Refer to Water Qu
53. ng to label instructions D If the CH is too low add CH Increaser E Once the CH is balanced it normally remains stable although the addition of more water with a high or low calcium content will raise or lower the CH reading of the water F When the Calcium Hardness is within the recommended range proceed to the next step BALANCING THE pH A The ideal pH level for your spa water is 7 4 7 6 B The pH level is the measure of acidity and alkalinity Values above 7 are alkaline those below 7 are acidic Maintaining the proper pH level is extremely important for Optimizing the effectiveness of the sanitizer Maintaining water that is comfortable for the user Preventing equipment deterioration C If the spa water s pH level is too low the following may result The sanitizer will dissipate rapidly The water may become irritating to spa users The spa s equipment may corrode If the pH is too low it can be increased by adding sodium hydrogen pH Alkalinity Up carbonate to the spa water D Ifthe pH level is too high the following may result The sanitizer is less effective Scale will form on the spa shell surface and the equipment The water may become cloudy The filter cartridge pores may become obstructed If the pH is too high it can be decreased by adding sodium bisulfate pH Alkalinity Down to the spa water NOTE After adding sodium hydrogen carbonate or sodium bisulfate wait two hours before testing the wat
54. ock replace a damaged cord immediately Failure to do so may result in death or serious personal injury due to electrocution Your spa is provided with a Ground Fault Circuit Interrupter for user and equipment protection To ensure proper operation of this important safety device test according to the following instructions per electrical configuration Cord Connected 115 volt 20 amp models The GFCI is located at the end of the power cord Before each use with the unit operating push the TEST button The unit should stop operating and the GFCI power indicator will go out Wait 30 seconds and then reset the GFCI by pushing the RESET button The GFCI power indicator will turn on restoring power to the spa If the interrupter does not perform in this manner there may be an electrical malfunction and with it the possibility of an electric shock Disconnect the power until the problem has been corrected 230 volt permanently installed or converted models A ground terminal is provided on the terminal block located inside the control box To reduce the risk of electric shock connect this terminal to the grounding terminal of your electrical service or supply panel with a continuous green insulated copper wire The wire must be equivalent in size to the circuit conductors supplying the equipment In addition a bonding terminal pressure wire connector is provided on the outside of the control box for bonding to local ground points To reduce the risk o
55. onnected to the spa the water temperature will automatically seek this temperature unless you set it otherwise using the temperature controls Pressing the TEMP A button displays the spa s set temperature To increase the set temperature press the TEMP A button again once for each degree of increased temperature desired If you hold the button down the set temperature will increase by one degree every half second When the set temperature has been reached the READY icon will diplay Pressing the TEMP V button displays the spa s set temperature To decrease the set temperature press the TEMP V button again once for each degree of decreased temperature desired If you hold the button down the set temperature will decrease by one degree every half second When the set temperature has been reached the READY icon will diplay JET PUMP CONTROL 4 Hd ZA Pressing the JETS button changes the jet pump functions depending on the number of presses v Olympia Spa Model only 1st press Two speed jet pump runs on low speed 2nd press Two speed jet pump runs on high speed 3rd press One and Two speed jet pumps run on high speed 4th press One speed jet pump runs on high speed 5th press Both jet pumps are off Cumberland amp Aventine Spas only 1st press Two speed jet pump runs on low speed 2nd press Two speed jet pump runs on high speed 3rd press Jet pump off The pump on high speed automatically turns off after operating
56. otational Jets Magna Jets Outlet for optional Ozone Drain suction fitting Pillow Grab Rail SPA FEATURES OPERATING INSTRUCTIONS SPA SIDE CONTROL OPERATION Your spa side control panel consists of an LED display and convenient JETS Button touch pads that allow you to set the water temperature and adjust the SET Button skim fiter cycle settings as well as control the hydrotherapy jets and light TEMP up Button from DISPLAY spa side LED DISPLAY The LED display on your spa side control panel continually shows the spa s actual water temperature In certain situations it will also display other messages See TROUBLESHOOTING section TEMPERATURE CONTROL The set temperature range is from 80 F 27 C to 104 F 40 C Higher TEMP down Button LIGHT Button temperatures can be reached which is indicated by one of these four settings uT1 uT2 uT3 amp uT4 These settings get progressively warmer with uT4 the highest at approximately 107 5 F 42 C Temperatures of any setting may rise slightly depending on the current use and condition of your spa and on outside temperature To reach the u1 u4 temperature range press the TEMP A button until 104 F 40 C is displayed then push down and hold the TEMP A button for 5 seconds until the uT1 is illustrated The factory set temperature is 102 F 39 C Whenever power is disconnected and then rec
57. ow 5 ppm before spa use Stains Total alkalinity and or pH too low Adjust total alkalinity and or pH High iron or copper in source water Use a metal deposit inhibitor Scale High calcium content in water total Adjust total alkalinity and pH if scale requires removal drain the spa alkalinity and pH too high scrub off the scale refill the spa and balance the water 20 MAINTENANCE Floating Weir Floating Weir Basket Adpator Silver lon Purifier k MIT eee ute Filter Silver lon Purifier Standpipe Olympia Cumberland Filter System Aventine Filter System FILTER MAINTENANCE At least once a week check and clean the skimmer basket and weir to ensure proper filter flow Remove leaves foreign matter and debris It is very important to keep your spa filter cartridge clean and free of particles to ensure proper water flow A clean filter permits the hydrotherapy system to function properly and also allows more efficient filter cycles Depending on how frequently your spa is used we recommend cleaning the spa filter cartridge every four weeks If this is not done the filter may clog and restrict water flow which causes improper filtration and poor jet performance A WARNING The frequency and duration of use and the number of occupants all contribute to determining the appropriate time between filter cleanings More use means that more frequent filter cleanings will be required
58. ow for about 1 2 to 3 4 slack in the straps to make it easy to insert straps into locks and to compensate for vinyl shrinkage in cold weather T Attach the locks with the screws provided and insert the cover tie down straps into the locks sewi TIE DOWN STRAP NOTE Keeping the cover in place any time the spa is not in use will reduce the amount of time the heater operates thereby minimizing operating costs DANGER RISK OF INJURY Never leave a spa uncovered or unattended Never leave a spa cover unlocked Do not stand sit or lie on the cover ELECTRICAL INSTALLATION SELECTING THE VOLTAGE FOR YOUR SPA The Cumberland and Aventine spas are designed to operate at either 115 or 230 volts 60 Hz while the Olympia spa model requires a dedicated 230 volt power supply When the spa is connected to 115 volts the heater will provide approximately 1000 watts of heat only when the pump is operating in LOW speed and the thermostat is calling for heat When the spa is connected to 230 volts the heater will provide approximately 4000 watts of heat when the pump is operating in LOW or HIGH speed and the thermostat is calling for heat All electrical connections must be made in accordance with the wiring information contained in the electrical control box or on the back of the field wiring access panel of the equipment module 115 VOLT INSTALLATION Spas provided with a factory installed power supply cor
59. r place any type of plastic tarp or drop cloth over the cover as this may result in a melted foam core which would not be covered under the warranty DO NOT use any lifting mechanisms chemicals or cleaners except those recommended by Watkins Manufacturing Corporation or its Authorized Sales and Service Dealer 22 MAINTENANCE WOOD SPA CABINET STANDARD OPTIONAL ON OLYMPIA amp CUMBERLAND The spa cabinet on Highland series spas is constructed of high quality wood The wood cabinet is factory sealed with a lightly tinted stain for beauty and protection As with all wood products prolonged exposure will cause discoloration and drying Do not use wood sealers or wood furniture type oils such as tung teak or lemon to seal the cabinet as they will cause the wood to blacken Discoloration or aging of the redwood cabinet is considered natural and is not covered by the limited warranty NOTE Always test a small area such as one or two vertical corner boards of your spa cabinet for stain compatibility before applying a non recommended stain ECOTECH SPA CABINET OPTIONAL ON OLYMPIA 8 CUMBERLAND AND STANDARD ON AVENTINE The EcoTech cabinet consists of rigid polymers that combine the durability of plastic with the beauty of wood EcoTech won t crack peel blister or delaminate even after prolonged exposure to the elements Cleaning your EcoTech cabinet is as easy as spraying the cabinet with a mild soap and water solution to remove
60. ro jets deliver a direct precision massage You may also purchase Euro Pulse assemblies from your dealer that would replace the Euro directional jets to provide a pulsating rotary massage This can be accomplished by simply twisting off the Euro jet face adding the nozzle and nozzle retainer then reinstalling the Euro jet face DIVERTER VALVE The diverter valve on the Cumberland spa model allows you to direct the flow of water from the pump to several combinations of jets The functions of this diverter valve can best be learned by experimentation as follows 1 Setallair controls to the ON position by rotating counterclockwise 2 Turn on the pump 3 Turn the handle on the diverter valve and see which groups of jets are affected Note that you can adjust the diverter valve to any position between the two possible extremes to achieve the jet pressure that feels best to you IMPORTANT Your spa is not designed to provide full power to all jets when the diverter valve is in the mid position WATERFALL VALVE The Olympia spa is equipped with the cascading waterfall feature It is activated by turning JETS2 and turning the valve located on the front interior wall counterclockwise The flow is regulated by turning the waterfall valve to the desired position WATER GUALITY AND MAINTENANCE It s important to have clean water Water maintenance is one of the least understood yet most important areas of spa ownership Your dealer can gu
61. s bacterium that cause disease pH The measure of the spa water s acidity and alkalinity The recommended pH for the spa water is 7 4 to 7 6 Below 7 0 considered neutral the spa water is too acidic and can damage the heating system Above 7 8 the water is too alkaline and can result in cloudy water and scale formation on the shell and heater ppm The abbreviation of parts per million the standard measurement of chemical concentration in water Identical to mg l milligrams per liter Reagent A chemical material in liquid powder or tablet form for use in chemical testing Sanitizer Sanitizers are added and maintained at recommended residuals to protect bathers against pathogenic organisms which can cause disease and infection in spa water Scale Rough calcium bearing deposits that can coat spa surfaces heaters plumbing lines and clog filters Generally scaling is caused by mineral content combined with high pH Additionally scale forms more readily at higher water temperatures Shock Treatment Also known as super chlorination when chlorine is used Shock treatment is a process of adding significant doses of a quick dissolving sanitizer sodium dichlor is recommended to oxidize non filterable organic waste and to remove chloramines and bromamines Total Alkalinity The amount of bicarbonates carbonates and hydroxides present in spa water Proper total alkalinity is important for pH control If the TA is too high the pH is di
62. s can cause discomfort to the user s eyes lungs and skin Always allow the sanitizer level to fall to the recommended range before using the spa IMPORTANT SUPER CHLORINATION NON CHLORINE SHOCK TREATMENT NOTE After administering a super chlorination treatment or non chlorine shock to your spa leave the cover open for a minimum of 20 minutes to allow the oxidizer gas to vent A high concentration of trapped oxidizer gas which may exist as a result of the shock treatment not daily sanitation may eventually cause discoloration or vinyl degradation to the bottom of the cover This type of damage is considered chemical abuse and is not covered under the terms of the limited warranty THE WATKINS SPA WATER MAINTENANCE PROGRAM Each step in your water maintenance program is dependent on the completion of the previous steps Omitting a step or failing to reach the recommended range may cause an imbalance in your water s chemistry Unbalanced water chemistry can damage the spa and its components as well as cause discomfort for the user BALANCING THE TOTAL ALKALINITY TA A The recommended Total Alkalinity TA for your spa water is 125 150 ppm B Total Alkalinity is a measure of the total levels of carbonates bicarbonates hydroxides and other alkaline substances in the water TA is referred to as the water s pH buffer In other words it s a measure of the ability of the water to resist changes in pH level C If the TA is too low the pH lev
63. s that are infused with silver By placing the cartridge in the filter standpipe it is subject to the flow of water created by the operation of the jet pump The flowing water through a chemical erosion process carries with it the silver ions necessary to add a sanitizing residual to the spa water Questions What happens if do not add the weekly shock treatment Answers The contaminants in the water may coat the silver cartridge s ceramic beads blocking the silver ions release into the water When this occurs there will be no residual of silver ions present in the water eliminating them from the sanitizing process Questions How often should the Monarch silver cartridge be replaced Answers The cartridge must be replaced every four months Please refer to the instructions provided with each Monarch silver cartridge Questions Why can t use bromine or biguanides instead of MPS or chlorine Answers Bromine or biguanides will chemically react with the sanitizing action of the silver ions This will eliminate their beneficial sanitizing effect DOS AND DON TS DO check your MPS or dichlor chemical level prior to each use DO change the Monarch silver cartridge every 4 months DO test Total Alkalinity and pH weekly DO check your sanitizer prior to each use DO use Monopersulfate MPS chlorine free oxidizer for spas only DO store all chemicals in a tightly sealed container in a cool dry place DON T use bromine
64. sonalize your spa experience LOCK FEATURES The locking features TEMPERATURE LOCK and SPA LOCK are enabled from the control panel by a specific combination of buttons Once enabled a lock will remain active until the specific button combination is applied to disable the lock Even if power is disconnected from the spa and soon thereafter reapplied such as a power outage the lock will remain in place SPA LOCK The Spa Lock feature deactivates all of the functions of the control panel It is generally used to prevent unwanted use of the spa To activate the Spa Lock press SET button then TEMP W button The word SLOG in the display will confirm activation To deactivate the Spa Lock press SET button then TEMP W button At this point the SLOG will no longer be illuminated in the display TEMPERATURE LOCK The Temperature Lock feature deactivates the temperature control function from the control panel All other functions on the control panel will operate normally Temperature Lock is most often used by those who do not want others to change the set temperature of the spa water To activate the Temperature Lock press SET button then TEMP A button The word TLOG in the display will confirm activation To deactivate the Temperature Lock press SET button then TEMP A button At this point the TLOC will no longer be illuminated in the display FILTER CYCLES Your spa will automatically turn the filter cycle on twice
65. t your spa is plugged into Consult your local code authority to determine if an electrical outlet with a cover is required for your installation Leave access to the equipment compartment for periodic spa care and maintenance A WARNING Damage to the spa s equipment compartment components or internal plumbing as a result of rodent infestation is NOT covered under your warranty INSTALLATION OUTDOOR AND PATIO INSTALLATION No matter where you install your new spa it s important that you have a solid foundation to support it Structural damage to the spa resulting from incorrect installation or placement on an inadequate foundation is not covered under the spa s limited warranty If you install the spa outdoors we recommend a reinforced concrete pad at least four inches thick The reinforcing rod or mesh in the pad should be attached to a bond wire DECK INSTALLATION To be certain your deck can support your spa you must know the deck s maximum load capacity Consult a qualified building contractor or structural engineer To find the weight of your spa its contents and occupants refer to the Spa Specifications chart on the back cover This weight per square foot must not exceed the structure s rated capacity or serious structural damage could result INDOOR BASEMENT INSTALLATION Be aware of some special requirements if you place your spa indoors Water will accumulate around the spa so flooring materials must provide a good grip w
66. ter and scaling Low levels can cause harm to the spa equipment Chloramines Compounds formed when chlorine combines with nitrogen from body oils urine perspiration etc Chloramines can cause eye irritation as well as having a strong odor Unlike bromamines chloramines are weaker slower sanitizers 19 WATER GUALITY AND MAINTENANCE Chlorine An efficient sanitizing chemical for spas Watkins Manufacturing Corporation recommends the use of sodium dichlor type granulated chlorine This type is preferred because it is totally soluble and nearly pH neutral Chlorine or Bromine Residual The amount of chlorine or bromine remaining after chlorine or bromine demand has been satisfied The residual is therefore the amount of sanitizer which is chemically available to kill bacteria viruses and algae Corrosion The gradual wearing away of metal spa parts usually caused by chemical action Generally corrosion is caused by low pH or by water with levels of TA CH pH or sanitizer which are outside the recommended ranges DPD The preferred reagent used in test kits to measure the Free Available Chlorine Halogen Any one of these five elements fluorine chlorine bromine iodine and astatine MPS Monopersulfate is a non chlorine oxidizer Oxidizer The use of an oxidizing chemical is to prevent the buildup of contaminants maximize sanitizer efficiency minimize combined chlorine and improve water clarity Pathogen A microorganism such a
67. tizer will be needed A weekly shock treatment is required The shock treatment quickly destroys any remaining contaminants while revitalizing the silver ion purifier allowing the silver ions to continue to be released into the water Without this weekly shock treatment the silver ion purifier may stop releasing silver ions into the water To weekly shock treat your spa you may use either MPS or sodium dichlor It will require much less sodium dichlor to administer the shock treatment than MPS 1 teaspoon of sodium dichlor has oxidizing capabilities comparable to 2 tablespoons of MPS Sodium dichlor may be a more appropriate weekly shock for those users that experience heavy bather load conditions IMPORTANT NOTE MPS is an oxidizer not a sanitizer MONARCH SILVER ION PURIFIER INSTALLATION INSTRUCTIONS When replacing the silver ion purifier every four months it is highly recommended that the spa be drained and refilled at the same time After refilling the spa with water balance the Total Alkalinity TA Calcium Hardness CH and pH to the recommended levels Shock the spa by adding sodium dichlor 1 Release the cover locks and fold back the cover 2 Removethe filter compartment cover 3 Make sure the filter compartment is clear of any floating objects 4 Drainthe spa using the recommended procedures found in the Owner s Manual PLEASE NOTE The Monarch silver cartridge cannot be used with bromine sodium bromide or biguanides
68. tor is needed take the product container along with you ibi so that the substance can be identified ge a Apo Don t let chemicals get on surrounding surfaces or landscaping WATER INCRE AGER Don t use a vacuum cleaner to clean up chemical spills TO RAISE Never smoke around chemicals Some fumes can be highly flammable E pH Don t store any chemicals in the spa equipment compartment HOW TO ADD CHEMICALS TO THE WATER IMPORTANT All spa water chemicals including granulated dichlor MPS monopersulphate granulated pH increaser or decreaser granulated total alkalinity increaser calcium hardness increaser liquid stain and scale inhibitor and liquid de foamer must always be added directly into the filter compartment while the jet pump is running and it must run for a minimum of ten minutes To Administer Spa Water Chemicals 1 Fold back the cover Carefully remove and set aside the filter compartment cover if applicable 2 Pressthe JETS button twice to turn the jet pump on high 3 Carefully measure the recommended amount of chemical and slowly pour it into the filter compartment Use care not to splash chemicals on your hands in your eyes on the spa shell surface or on the siding 4 Replace the filter compartment cover if applicable After ten minutes shut off the jet pump s and close and lock the cover to complete the procedure Risk of Drowning Never leave an open spa unattended A WARNING High sanitizer level
69. ver exposure to any chemical can be unhealthful many low levels of chemicals are effective and beneficial In the case of spa water the chemicals recommended in the Caldera Spa Water Maintenance program are needed to protect the user from water borne pathogens disease causing microbes and to prevent corrosion of spa components Question Why isn t water chemistry damage covered by the warranty Answer The chemical levels and water quality of the water in the spa are under your direct control With proper basic care the spa will provide many years of hot water relaxation If you are unsure about any chemical or its usage in the spa contact your Authorized Caldera dealer or Watkins Manufacturing Corporation WATER TERMINOLOGY The following chemical terms are used in this Water Quality and Maintenance section Understanding their meaning will help you to better understand the water maintenance process Bromamines Compounds formed when bromine combines with nitrogen from body oils urine perspiration etc Unlike chloramines bromamines have no pungent odor and are effective sanitizers Bromine A halogen sanitizer in the same chemical family as chlorine Bromine is commonly used in stick tablet or granular form See the DO s and DON Ts of Spa Water Maintenance for additional information Calcium Hardness The amount of dissolved calcium in the spa water This should be approximately 150 200 ppm High levels of calcium can cause cloudy wa
70. veral forms of stabilized chlorine available for use in spas and swimming pools and each form has specific chemical characteristics It is extremely important that the one you choose is specifically designed for use in spas Use of an incorrect product such as tri chlor which has a very low pH 2 6 dissolves too quickly in hot water resulting in extremely high levels of chlorine and is designed for concrete or plaster swimming pools WILL cause damage to your Use of a liquid or any type of compressed bromine or chlorine acid or any type or sanitizer which is not recommended by Watkins Manufacturing Corporation WILL damage your spa and is specifically not covered under the terms of the limited warranty IMPORTANT Granulated chlorine Sodium dichlor will degrade if stored improperly We recommend purchasing chlorine in one two or five pound containers and storing it in a cool dry place to maintain its potency SUPER CHLORINATION 16 WATER QUALITY AND MAINTENANCE Super Chlorination is designed to burn off the build up of chloramines used chlorine to eliminate the chlorine smell and to allow the proper level of free chlorine to be maintained When giving your water a super chlorination treatment open the cover at least half way for twenty minutes to allow the chlorine gas to vent off The high concentration of chlorine gas which may exist as a result of super chlorination not daily sanitation may eventually cause discoloration or de
71. ystem is fully operational as indicated by strong non surging jets priming of the spa is complete If you do not feel a steady stream of water from your jets refer to the instructions for priming the pump in the SPA TROUBLESHOOTING section in the back of this manual 4 Adjust Total Alkalinity TA to 125 ppm Calcium Hardness CH to 150 ppm then spa water pH to between 7 4 and 7 6 These procedures are listed in the Water Quality and Maintenance section IMPORTANT Activate the Clean cycle Press SET then JETS button before adding spa water chemicals directly into the filter compartment OPERATION NOTE Adjusting the Total Alkalinity as the first step is important as out of balance TA will affect your ability to adjust the pH correctly and will prevent the sanitizer from operating effectively Activate the Clean cycle then superchlorinate the spa water by adding 1 1 2 teaspoons of chlorine sodium dichlor per 250 gallons 950 liters of spa water Set the temperature control to the desired temperature between 100 F 38 C and 104 F 40 C then place the spa cover on the spa and allow the water temperature to stabilize approximately 24 hours Make sure you secure the cover in place using the cover locks Periodically check the spa water temperature When the water temperature climbs above 90 F 32 C proceed to the next step T Test the spa water for Free Available Chlorine FAC residual If the residual is between 3 and 5 pp

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