BT PowerGrid 902 User's Manual
Contents
1. The STATUS LED provides important information that will provide solutions to common questions such as why a High Definition HD movie is not showing or shows with pixels The STATUS LED indicator will vary its colour depending on the estimated speed of the Powerline connection The speed is measured in Megabytes Per Second Mbps The current connection is less than 4Mbps normal internet activities are possible but the Powerline is unable to transmit either Standard Movies or High Definition HD Movies The current connection is greater than 4Mbps and less than ORANGE 10Mbps normal internet activities are possible and the network is able to transmit a single Standard Movie but not an HD Movie The current connection is greater than 10Mbps the Powerline is capable of transmitting Standard and HD Movies as well as normal internet activities NOTE If the HDTV video bandwidth is lower than 10Mbps it may be pos sible to stream the video with an ORANGE STATUS LED in some cases Frequently Asked Questions This Powerline adapter has been designed to be a reliable and easy to use to create or extend an existing home network However should you experience any problems please refer to the list below to aid in troubleshooting 1 How do I convert an AP into an EP Make sure the Powerline adapter is plugged directly into the electrical outlet and that it is powered on e Do a factory reset see Step 2 on pg 7 for the Factory R2. an ORANGE STATUS LED in some cases 6 What if my Powerline Adapters don t fit into the plug socket Your Powerline Adapters might not fit because the sockets are too close to the floor or are in the skirting board The easiest way around this is to use a trailing power strip and plug the Adapter into the strip Please make sure that the strip is not an anti surge adapter strip 7 What if the house next door has Powerline Adapters as well Each pair of Powerline Adapters has its own unique security key This means that your connection is secure and cannot be confused with anyone else s 8 Is it safe to leave the Powerline Adapters on all the time is there any danger of overheating Powerline Adapters are CE certified and completely safe to leave plugged in all the time They may become slightly warm in use this is perfectly normal However you may wish to put them into standby when not in use 9 How much power do Powerline Adapters use and how much do they cost each month in electricity e The Adapters use 5 5 Watts when in use and 1 8 Watts in standby Prices vary between electricity suppliers 260072 021 PG902 User Guide UK_ All 11 2008 8 6 10 44 50 10 How can I check that my Powerline Adapters are working properly Your Powerline Adapters are set to work together as a pair and should work perfectly out of the box The best way to test them is to find a doubl
3. cou 5 lt OMTREND ON Powerline net Ether Adapter with Filter NOTE If you performed a factory reset on the AP adapter see step 2 it is now an EP adapter In this case you will need to assign it as an AP see FAQ on pg 8 Step 2 Reset the new Adapter to its factory settings this is to make sure your cia new adapter is set as an EP end point a ce Press the CONFIG RESET button for 10 wz seconds All LEDs will turn OFF and the STATUS LED will be RED 260072 021 PG902 User Guide UK A7 7 2008 8 6 10 44 49 Step 3 On your AP adapter Step 1 press the CONFIG RESET button until the AP LED starts blinking at BA ad COMTREND t Powerline Ethernei Adapter with Filter 3i2 s COMTREND Powerline Ethernet Adapter with Filter Step 4 On the NEW EP adapter you are adding to your network step 2 press the CONFIG RESET button until the AP LED starts flashing The NEW EP adapter AP LED will flash 3 times and the STATUS LED will turn ON Wait until the AP LED on the AP adapter step 1 stops blinking You have now added your NEW EP adapter to your network Repeat the same steps for each new adapter you want to add to your network 260072 021 PG902 User Guide UK A8 8 2008 8 6 10 44 50 How to understand the STATUS LED colours
4. A accredited laboratory Intertek Testing Services Hong Kong Ltd CISPR 1 89 CD Test Report IE ICEM COM080101 IN issued by ENAC accredited laboratory 190 LE1113 4 ITACA and therefore compiles with the essential requirements and provisions of the EMC and LV Directives f 1 y gt S Signature Printed Name Harold Fitch Emission date 24 04 08 Position Title General Manager 260072 021 PG902 User Guide UK_A14 14 2008 8 6 10 44 52 CA g 260072 021 PowerGrid902 Quick User Guide for UK A1 1 260072 021 PG902 User Guide UK A15 15 2008 8 6 10 44 52
5. Powerline Ethernet Adapter PouierGrid 902 Quick User Guide nt 3 a y SOMTREND 260072 021 PG902 User Guide UK Al 1 2008 8 6 10 44 42 Table of Contents Tato ele NNN HHHH 1 The perfect complement for a Wi Fi connection 2 Package content 2 How to install the PowerGrid 902 _ gt e eoaeaea eaeaarar or r r an 5 How to use a power strip with the PG902 eeren 6 How to add a new Powerline to your existing network 7 How to understand the STATUS LED colours vevevevesesess 9 Frequently Asked Questions amusement 9 Product disposal instructions Seman Ken Gay gO N N WA O ea ee oak vote tae 13 EC declaration Of conformity ss 14 Introduction The PG902 Powerline Ethernet adapter you have just acquired is part of Comtrend s Powerline family e PG902 The Current Model e DH10PF The Original Powerline Product e PG922 Power Strip For Multiple Powerline Connections This quick user guide will provide you with the basic knowledge to start using your new PG902 in just minutes For more advanced options we recommend you visit our website and download the user manual at www comtrend com 260072 021 PG902 User Guide UK Al 1 2008 8 6 10 44 44 The perfect complement for a Wi Fi connection Powerline adapters are the ideal way of creating a home network o
6. d declare under our sole responsibility that the following apparatus Description Powerline Ethernet with mains adaptor Manufacturer Comtrend Corporation Model PowerGrid 902 Restrictive use For residential and office environment only conforms with the essential requirements of the EMC Directive 2004 108 EC and Low Voltage Directive 2006 95 EC based on the following specifications applied EU Harmonized Standards EN 55022 2006 Information technology equipment Radio disturbance characteristics Limits and methods of measurement EN 50412 2 1 2005 Power line communication apparatus and systems used in low voltage installations in the frequency range 1 6 MHz to 30 MHz EN 60950 1 2006 Information technology equipment Safety Part 1 General requirements Other specifications and Technical Documentation CIS 1789 CD Amendment to CISPR 22 Clarification of its application to telecommunication system on the method of disturbance measurement at ports used for PLC Power Line Communication PowerGrid 902 TCF Technical Construction File of PowerGrid 902 ref PG902CTTCF0508v1 This Certificate is guarantee by the following supporting documentation Safety Test Report 7C855CGB1 and EMC Test Report 7G0899GU1 issued by UKAS accredited laboratory 0971 KLT BS1363 ASTA lab certification No 16906 support by Test Report HK08011731 1 issued by Hong Kong Telecommunications Authority HKT
7. e plug socket and plug them in next to each other Often the best place to find a double plug socket is in your kitchen Alternatively plug them into a trailing extension strip but not an anti surge strip When plugged in after 10 40 seconds the Powerline Adapters will configure themselves so that each has a green status light and one of the pair has an orange AP light Both adapters have green status lights If the Powerline Adapters don t configure themselves as above you need to follow the reset procedure When your Powerline Adapters are connected to a device the Ethernet light should light up When you re using the service the Ethernet light will flash You may notice that the Status Light on one or both Powerline Adapters changes to red or orange This isn t something to worry about if you are not having any problems with your connection 260072 021 PG902 User Guide UK A12 12 2008 8 6 10 44 50 Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avo
8. eset procedure 2 How do I convert an EP into an AP Make sure the Powerline adapter is plugged directly into the electrical outlet and that it is powered on Press CONFIG RESET button until its AP STBY LED starts blinking e Wait until configuration period finishes 30 seconds At that 260072 021 PG902 User Guide UK A9 9 2008 8 6 10 44 50 point the adapter has been designated as a Fixed AP with an auto generated Network ID and Encryption key and its AP STBY LED lights GREEN 3 Why is SDTV video not streaming Check the STATUS indicator LED in the adapter connected to the STB If the indicator is RED this means that the PLC link is not able to play an SDTV streaming Try to reposition the adapter into another outlet in order to obtain an ORANGE or GREEN indication If the indicator is ORANGE or GREEN it should now be able to play SDTV video If the SDTV video still does not play check the Ethernet cables and the settings of devices connected to the PLC adapters STB router PC video server etc 4 Why is there more than one AP on the network 260072 021 PG902 User Guide UK A10 10 In order to work properly your network can only have one Fixed AP unit Verify that this is the case by examining the AP STBY LED for all adapters If there is more than one AP it means that key exchange process has failed Perform a factory reset on the adapter you DO NOT wis
9. h to be designated as an AP see Step 2 on page 7 for the Factory Reset procedure Repeat network configuration procedure again page 7 If the configuration procedure has again failed it is possible the adapters are using different forms of encryption crypto mode o To eliminate this as a possibility o perform a factory reset on all adapters ochoose the adapter you will like to act as an AP we recommend the one connected to your modem router o Press CONFIG RESET button until its AP STBY LED starts blinking o Wait until configuration period finishes 30 seconds At that point the adapter has been designated as a Fixed AP with an auto generated Network ID and Encryption key and its AP STBY LED lights GREEN o Follow the steps on page 10 2008 8 6 10 44 50 5 Why is HDTV video not streaming Check the status indicator LED in the adapter connected to the set top box STB If the indicator is RED or ORANGE this means that the Powerline link is not able to stream HDTV Try to reposition the adapter in another outlet in order to obtain a GREEN indication If the indicator is GREEN it should now be able to play a HDTV video If the LED is not GREEN check the Ethernet cables and the settings of devices connected to Powerline adapters STB DSL router PC video server etc NOTE If the HDTV video bandwidth is lower than 10Mbps it may be pos sible to stream the video with
10. her network device using an Ethernet cable This is the End Point EP 260072 021 PG902 User Guide UK AS 5 2008 8 6 10 44 49 Shortly you will see the Ethernet LED blinking this indicates that there is data traffic going through the PG902 You are now ready to start using your network How to use a power strip with the PG902 If you are planning to use a power strip we recommend that you plug the power strip in to the Powerline and not the Powerline into the power strip If you must plug your adapter into a power strip we suggest you use a basic power strip as the more advanced ones have a filter that can interfere with the Powerline signal 260072 021 PG902 User Guide UK A6 6 2008 8 6 10 44 49 ci Re Us How to add a new Powerline to your existing network Comtrend Powerline pairs are paired in the factory for your convenience and security However if you need to add more adapters to your existing network you will need to follow some easy steps in order to keep your network secure The following procedure applies to both Powerline DH10PF and PG902 adapters MAKE SURE THAT ALL OF YOUR POWERLINES ARE CONNECTED TO THE MAINS AP STBY ps Step 1 Identify the current AP Sr access point adapter From your current adapters the one with the AP LED in green will be the AP adapter STATUS CONFIG RESET
11. id the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Copyright Copyright 2008 Comtrend Corporation All rights reserved The information contained herein is the exclusive property of Comtrend Corporation No part of this document may be translated transcribed or reproduced in any form or by any means without prior written consent from Comtrend Corporation This document is subject to change without notice 260072 021 PG902 User Guide UK A13 13 2008 8 6 10 44 50 C z0 lt OMTREND EC DECLARATION OF CONFORMITY We the undersigned Manufacturer Comtrend Corporation Address City Edificio Am rica Il C Proci n 7 Portal 3 Bajo H 20823 Madrid Country Spain Phone No 34 91 799 0403 VAT No ESN7361005G Authorised representative in Europe Mr Harold Fitch European and South American General Manager Address City Madrid Country Spain certify an
12. ng LAN activity LAN activity D Red Powerline is in Standby Mode Green constant Powerline is connected as the Access Point AP APISTBY Green blinking Powerline is attempting to establish a connection 3 Flashes the Powerline network has established a connection and finished its configuration Buttons 1 CONFIG RESET This button is used to Extend your current Powerline network a Factory Reset or to turn the 2 LEDs lights off 2 OMTREND 2 ON STBY Powerline Ethernet Adapter with Filter This button is used to set the Powerline into Standby mode to save energy when you are not planning to use the device Turning the adapter to standby mode will also turn off the Status and Ethernet LEDs 260072 021 PG902 User Guide UK A3 3 2008 8 6 10 44 48 Functions Button Action Result Press for one 1 second All LEDs will turn off but the First time LEDs ae CONFIG Powerline will still be working RESET are turned OFF TN Great if you are watching Second time LEDs movies in a dark room are turned ON See page 7 for more Press for five 5 seconds information on how Awa Coni gUralon to add extra Powerline adapters to your network Press for ten 10 seconds This will return the adapter to Performs a Factory setting its original factory settings Press once to set the Status and Ethernet LEDs ON STBY adapter to Standby Mode are swi
13. r complementing an existing Wi Fi connection By providing a secure high speed connection and great service quality Powerlines allow you to watch Standard and High Definition HD movies as well as play online games without interruption or pixilation share photos music and other media stored on a PC or compatible storage device anywhere in your home Powerline Adapters will help you reach those areas of your home where Wi Fi signal is either too weak or cannot reach Other usages of Powerline adapters include IP CCtv surveillance cameras setting up an office network without the need to add more wires or rewire if you change your office configuration Package content The following items are included in your PG902 package A pair of PG902 adapters e One Ethernet cable 260072 021 PG902 User Guide UK A2 2 2008 8 6 10 44 47 LEDs and Buttons The PG902 has been designed to be as user friendly as possible There are just three LED lights and two buttons on the unit They are described on this page and the next LEDs 1 AP STBY FFE 2 ETHERNET ETHERNET 3 STATUS STATUS Colour Red the connection speed is between 1 and 4 Megabits per second STATUS ee the connection speed is between 4 and 10 ee per second Green the connection oo is more than 10 oo per second Green constant Local area network ETHERNET mao EL TT connection is established Green Green blinki
14. tched off and the wre en adapter stops working Ethernet Port Powerlines use an Ethernet port to connect 4 tT through an Ethernet cable to the device you wish to add to your network One end of the Ethernet cable is connected to the Powerline adapter while the other end is connected to your device L Front and rear plugs Comtrend Powerline adapters are the first ones in the UK market to bring a fully BS1363 certified female plug so choosing a Comtrend Powerline PG902 means you can still safely use your electrical outlet 260072 021 PG902 User Guide UK A4 4 2008 8 6 10 44 48 How to install the PowerGrid 902 Comtrend s PG902 starter kit supplied in pairs comes ready to use the Powerline adapters are paired in our factory so they will recognize each other which makes setup this easy 1 Plug both PG902 adapters into an electrical socket a One next your router or modem b One next to the device you will connect to your network 2 The Status LEDs on both PG902 adapters will light up RED 3 When the Status LEDs are both GREEN the adapters are ready to use Pick the PG902 adapter with a serial number ending with the letter A The serial number can be found on the label at the back of the adapter This is the Access Point AP Connect the AP to your router with an Ethernet cable as shown here Connect the other PG902 to your computer V box or ot
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