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Brother Printer MFC-J5910DW User's Manual

1. Hard Disk Space to install Computer Platform amp hie PC o Minimum Recommended ia Operating System Version Interface RAM RAM For For Functions Speed Drivers Applications Windows Windows XP Home 1 4 Printing USB Intel Pentium I 128 MB 256 MB 150 MB 1 GB Operating Windows XP PCFax3 10 100 or equivalent System Professional 14 Scanning Base TX o Removable Ethernet O Windows XP Wireless 64 bit Intel 64 256 MB 512 MB 150 MB 1 GB Professional x64 Disk 802 1 tbiain Or AMD64 Be 14 g Edition supported CPU Windows Vista 1 4 Intel Pentium 4 512MB 1GB 500 MB 1 3 GB Windows 7 14 or equivalent 1GB 1GB 650 MB 1 3 GB 64 bit Intel 64 or 32 bit 32 bit AMD64 2GB 2GB supported CPU 64 bit 64 bit Windows Server 2003 Printing 10 100 Intel Pentium III 256 MB 512 MB 50 MB N A print only via network Base TX or equivalent Windows Server 2003 Ethernet 64 bit Intel 64 x64 Edition print only Wireless or AMD64 via network 802 11b gIn supported CPU Windows Server 2003 Intel Pentium III R2 print only via network or equivalent Windows Server 2003 64 bit Intel 64 512MB 1 GB R2 x64 Edition print or AMD64 only via network supported CPU Windows Server 2008 Intel Pentium 4 or 2 GB print only via network equivalent 64 bit Intel 64 or AMD64 supported CPU Windows Server 2008
2. 24 How to load documents IMPORTANT DO NOT pull on the document while it is feeding e DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with ink or correction fluid are completely dry Lift up and unfold the ADF document output support flap 1 Unfold the ADF document support 2 Fan the pages well Adjust the paper guides 1 to fit the width of your document a Place your document face up top edge first in the ADF underneath the guides until the screen shows ADF Ready and you feel it touch the feed rollers IMPORTANT DO NOT leave a thick document on the scanner glass If you do this the ADF may jam peel S Using the scanner glass You can use the scanner glass to fax copy or scan pages of a book or one page at a time Document Sizes Supported Length Up to 11 7 in 297 mm Width Up to 8 5 in 215 9 mm Weight Up to 4 4 Ib 2 kg Loading documents How to load documents Note To use the scanner glass the ADF must be empty Lift the document cover 2 Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass Db l l B5usI LTRI A4I 25 Chapter 3 Close the document cover IMPORTANT If you are scanning a book or thick document
3. Factory Reset You can restore all the settings back to the factory settings See Advanced User s Guide A The factory settings are shown in Bold with an asterisk 117 PHOTO Pa Level1 Level2 Level3 Options Descriptions Page View Photos OK Start You can print your chosen 53 photos Options For details see You can adjust your See the Options in photos with the options the following table Print All Start You can print all photos in your memory card or USB Flash memory drive Options For details see You can adjust your the Options in the following table photos with the options Index Print Index Sheet 6 IMGs Line 5 IMGs Line For details see Options for You can print a thumbnail page Print Photos Index Sheet gt gt page 121 Start You can print an individual image Options For details see You can adjust your the Options in the following table photos with the options See Advanced User s Guide KA The factory settings are shown in Bold with an asterisk 118 Options for PHOTO Menu and features Option1 Option2 Option3 Option4 Descriptions Page Print Quality Does not appear when DPOF Print is chosen Normal Photo Choose the print quality Paper Type Plain Paper Inkjet Paper Brother BP71 Broth
4. Yes Yes A5 5 8 x 8 3 in 148 x 210 mm Yes Yes 22 Paper weight thickness and capacity Loading paper Paper Type Weight Thickness No of sheets Cut Sheet Plain Paper 17 to 32 Ib 64 to 120 g m 3 to 6 mil 0 08 to 0 15 mm 250 1 Inkjet Paper 17 to 53 Ib 64 to 200 g m 3 to 10 mil 0 08 to 0 25 mm 20 Glossy Paper Up to 58 Ib Up to 220 g m Up to 10 mil Up to 0 25 mm 202 Cards Photo 4 x 6 Up to 58 Ib Up to 220 g m Up to 10 mil Up to 0 25 mm 202 Index Card Up to 32 Ib Up to 120 g m Up to 6 mil Up to 0 15 mm 30 Postcard Up to 53 Ib Up to 200 g m Up to 10 mil Up to 0 25 mm 30 Envelopes 20 to 25 Ib 75 to 95 g m Up to 20 mil Up to 0 52 mm 10 Transparencies 10 1 2 Up to 250 sheets of plain paper 20 Ib 80 g m BP71 69 Ib 260 g m paper is especially designed for Brother inkjet machines 23 How to load documents You can send a fax make copies and scan from the ADF automatic document feeder and from the scanner glass Using the ADF The ADF can hold up to 35 pages and feeds each sheet individually Use paper that is within the sizes and weights shown in the table below Always fan the pages before placing them in the ADF Document Sizes and Weights Loading documents Length 5 8 to 14 in 148 to 355 6 mm Width 5 8 to 8 5 in 148 to 215 9 mm Weight 17 to 24 Ib 64 to 90 g m
5. Off Sets the length of time ne before the machine will a return to FAX mode and 30Secs before the machine will change from a restricted 1Min i user to Public user mode 2Mins when using Secure Function Lock 5Mins Paper Type Plain Paper Sets the type of paperin 19 the paper tray Inkjet Paper pap y Brother BP71 Brother BP61 Other Glossy Transparency Paper Size Letter Sets the size of paperin 19 the paper tray Legal pap y Ledger A4 A5 A3 F XE 4 x6 LL See Advanced User s Guide Wp The factory settings are shown in Bold with an asterisk 97 Level1 Level2 Level3 Options Descriptions Page General Setup Volume Ring Off Adjusts the ring volume See Continued Low Med High Beeper Off Adjusts the beeper x volume Low Med High Speaker Off Adjusts the speaker volume Low Med High Auto Daylight On Change this setting to On off if you want the machine to change automatically for Daylight Saving Time LCD Settings LCD Contrast Adjust the contrast of the LCD BE BES i Backlight Light You can adjust the brightness of the LCD ee backlight Dark Dim Timer Off You can set how long the 108 LCD backlight stays on mea after the last key press 20Secs 30Secs Sleep Mode 1Min You can choose how long f the machine must be idle 2Mins i 3
6. BASIC USER S GUIDE MFC J5910DW If you need to call Customer Service Please complete the following information for future reference Model Number MFC J5910DW Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers The most convenient and efficient way to register your new product is on line at http Awww brother com registration 2011 Brother Industries Ltd Brother numbers IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country Register your product By registering your product with Brother International Corporation you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase d
7. 4 Press Print Quality O Press Start The machine begins printing the Print Quality Check Sheet Check the quality of the four color blocks on the sheet The screen asks you if the print quality is OK Do one of the following E f all lines are clear and visible press Yes to finish the Print Quality check and go to step E f you can see missing short lines as shown below press No OK Poor The screen asks you if the print quality is OK for black and then the three colors Press Yes or No The screen asks you if you want to start cleaning Press Yes The machine starts cleaning the print head After the cleaning procedure is finished press Start The machine starts printing the Print Quality Check Sheet again and then return to step D Press Stop Exit If you repeat this procedure at least five times and the print quality is still poor replace the ink cartridge for the clogged color After replacing the ink cartridge check the print quality If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is still missing call Brother Customer Service See Brother numbers gt gt page i IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty When a print head After the print nozzle is clogged head nozzle is the printed clea
8. CNG Tone If Easy Receive is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Easy Receive to Off See Easy Receive gt gt page 35 Sending a fax call to the machine If you answered on an extension telephone press your Fax Receive Code the factory setting is x 5 1 If you answered on the external telephone connected to the EXT jack press Start to receive the fax When your machine answers hang up 89 Handling Incoming Calls continued Difficulty Suggestions Custom features on a single line If you have Call Waiting Call Waiting Caller ID Voice Mail an alarm system or other custom feature on a single telephone line with your machine it may create a problem sending or receiving faxes For example If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM Error Correction Mode feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight in
9. Chapter 4 You can change the following fax sending settings Press FAX and then press Options Press A or v to scroll through the fax settings When the setting you want is displayed press it and choose your option Basic User s Guide For details about changing the following fax sending settings gt gt pages 29 to 30 E Glass ScanSize E Color Fax Transmission E Transmission Verification Report Setup Advanced User s Guide For more advanced fax sending operations and settings gt Advanced User s Guide Sending a fax E Contrast E Fax Resolution E Set New Defaults E Factory Reset E Faxing at End of Call E Broadcasting E Real Time Transmission E Overseas Mode E Delayed Fax E Batch Transmission E Canceling Waiting Jobs E Polled Transmit GD Enter the fax number Using the dial pad Using Speed Dial E SpeedDial Using call history E Outgoing E Incoming Press Black StartorColor Start Faxing from the ADF E The machine starts scanning and sending the document Faxing from the scanner glass E f you pressed Black Start the machine starts scanning the first page Go to step E f you pressed Color Start the screen asks if you want to send a color fax Press Yes ColorFax to confirm The machine starts dialing and sending the document 6 When the screen asks you Next Page do one of the following E To send a single page press No Send o
10. DO NOT slam the cover down or press on it Unscannable area The scannable area depends on the settings in the application you are using The figures below show unscannable areas 1 3 4 t 2 Usage Document Top 1 Left 3 Ai Bottom 2 Right 4 Fax Letter 0 12 in 0 16 in Legal 3 mm 4 mm A4 0 12 in 1 3 mm Copy All paper 0 12 in Scan sizes 3 mm 1 The unscannable area is 0 04 in 1 mm when you use the ADF 26 Sending a fax How to send a fax 2 Do one of the following to load your document The following steps show how to send a fax E Place the document face up in the ADF See Using the ADF 1 When the machine is idle the time gt gt page 24 appear on the screen When you want to E Load your document face down on send a fax or change fax send or the scanner glass See Using the receive settings press the FAX Scanner Glass gt page 29 key to illuminate it in blue Note e To send color faxes with multiple pages use the ADF e If you send a black amp white fax from the ADF while the memory is full it will be sent in real time e You can use the scanner glass to fax pages of a book one at a time The document can be up to Letter or A4 size E The screen shows Enter Number x e Since you can only scan one page ata time it is easier to use the ADF if you are sending a multiple page document 27
11. E Voice callers can record a message on the external TAD For more information see Connecting an external TAD telephone answering device gt gt page 39 33 Chapter 5 Receive Mode settings Ring Delay The Ring Delay sets the number of times the machine rings before itanswers in Fax Only or Fax Tel mode If you have external or extension telephones on the same line as the machine keep the ring delay setting of 4 rings See Using external and extension telephones gt gt page 42 and Easy Receive gt gt page 35 D Press Menu Press A or to display Fax amp Press Fax D Press A or Y to display Setup Receive Press Setup Receive Press Aor v to display Ring Delay Press Ring Delay 000 Press A or to display the options and then press the number of times the machine will ring before it answers 0 1 2 3 or 4 If you choose 0 the machine will answer immediately and the line will not ring at all Press Stop Exit 34 F T Ring Time Fax Tel mode only When somebody calls your machine you and your caller will hear the normal telephone ring The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring a fast pseudo double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voice
12. Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver Advanced tab Windows or Print Settings Macintosh Also click Color Settings and make sure you uncheck Color Enhancement True2Life Turn the Borderless feature off Borderless printing is slower than normal printing gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh True2Life is not working properly If the image data is not full color in your application such as 256 color True2Life will not work Use at least 24 bit color data with the True2Life feature Photo paper does not feed properly When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose Clean the paper pick up rollers gt gt Advanced User s Guide Cleaning the paper pick up rollers Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray See Loading paper and other print media gt gt page 12 Make sure the paper support is pulled out until it clicks and the paper support flap is unfo
13. Telephone line interference VOIP cc c ceeeeseecneeeeceeeecececeeeeeeeeeeeeeeneees 93 Machine INformatiON ect ece sent cnechacaceoeaced eacnatacchdencuetdees tienes hareusdae lt n usaessdeachaueduncuenen 94 Checking the Serial MUM DSh siscssseccediaces aos teacheenctedaccoenseerenenniidigeueiacdeakeees 94 Reset MUNG MONS isoprene e EE aE EE aE E OES Ea ES DRESE 94 How to reset the machine sss cg cide dapedenccese pineveycenhedetiedccbsueerpavereacercenddedserdaokaenes 94 C Menu and features 95 On screen programming esesesssssesssesrertrtetttetttetetttttttttttttttttn EnEn decmemnieeneneneny 95 Memory Storage ses cscssc tpccesidecetessaip aut d a icvaseanie Mc ecaeacees staan ccecceetobetadeedamet cee senedy 95 Me n CN Ss ssa haces asec riene aee ee EEEE EEE OEE EES 96 Entering T exXleseoeseer sapian e e a o e E orr iaai 123 Inserting Spaces secere r EEEE 123 Making C MECtONS nonsense anrea Ea EE EA eE eNi 123 Repeating letters ssisirrepiiseeiererip eresi aa eaer pier ieoi eiieeii en aE ni 123 D Specifications 124 72112 re EAE A E A ETE 124 PUI Nese aed eo E E E E E 126 PI a a a reer re 127 E0 03 Ae A E EE E ee E E E 128 PhotoCaptu re Center Mis esiosronsnen sia ad a ea iei a EE aaas 129 gl mons n r E a E a ee E 130 ScaNNE Nee e e a a e e 131 PAMO se ac et cect eee seas E E eee een eee 132 TLS 21a ct Siani eRe een re A ne reer eran EERENS 133 Computer requirement 2cecceeeee cee eeee
14. manual fax Press 5 1 and wait for the chirp or until the screen shows Receiving and then hang up Note You can also use the Easy Receive feature to make your machine automatically take the call See Easy Receive gt gt page 35 42 Using a non Brother cordless external telephone If your non Brother cordless telephone is connected to the EXT jack of the machine and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Hook to send the call to the cordless handset Using remote codes Fax Receive Code If you answer a fax call on an extension telephone you can tell your machine to receive it by dialing the Fax Receive Code 5 1 Wait for the chirping sounds and then replace the handset See Easy Receive gt gt page 35 If you answer a fax call at the external telephone connected to the EXT jack of the machine you can make the machine receive the fax by pressing Black Start or Color Start and choosing Receive Telephone Answer Code If you receive a voice call and the machine is in Fax Tel mode it will start to sound the F T pseudo double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T Ring off by pressing 5 1 make sure you press this between the rings If the machine answers a voice call and
15. 00 34 from extension telephone 4 42 from external telephone 0 42 Ring Delay setting eee 34 telephone line interference VoIP 93 SENANG nce ie trees eert eet eeitceshdeeaiee 27 change scanner glass size 29 01 6 a f V E T E E T 29 difficulties ssid seeebascncue eeaccecceree caceatacs 89 telephone line interference VoIP 93 Transmission Verification Report 29 Fax Tel mode answering at extension telephones 42 Fax Receive Code eeeeeeeees 42 Ring Delay asp ccinssemctt airenceccveacasceacttensienes 34 Telephone Answer Code 00006 42 G Gray scale asec ecco cate tec btecctstencets 127 131 H Help Menu Table een peers ne ern enone 96 Screen messages eerren 95 HOOK KEY acetate ae ea 6 138 l Ident A Calll aaaisienenaenenennennennnrnnerrnrrenenn 36 dent A RINg eee herce aces cece ieceeew 36 Ink cartridges ink dot counter 20 0 0 cece eeeeeceeceeeeeeeeeeeees 58 replacing sce tes cece ct ctsecaceedccceect cece ceseace 58 Innobella ooo ceceeceeeneeaeeeceeeeaeenees 135 J Jams document eee eee eeeeeeeececcecceceeeeeceeeeeeeees 73 PAPET icenen ireen aii eea 75 M Macintosh See Software User s Guide Maintenance routine replacing ink cartridges 6e 58 Manual CHANING sorgiren raed Rectudtlecbianes 44 TECCIVE E acndoncetecis 31 Memory Storage ccccccccceccccceeceeeeee
16. 64 bit Intel 64 or R2 print only via network AMD64 supported CPU Macintosh Mac OS X Printing USB 2 PowerPC G4 G5 512MB 1GB 80MB 550 MB Operating 10 4 11 10 5 x PC Fax 10 100 Intel System Send 5 Base TX Processor Scanning Ethernet Mac OS X 10 6 x Removable Wireless Intel 1GB 2GB Disk 5 802 1 1blg n Processor Conditions 1 For WIA 1200 x 1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Third party USB ports are not supported PC Fax supports black and white only A PaperPort 12SE supports Windows XP Home SP3 or greater XP Professional SP3 or greater XP Professional x64 Edition SP2 or greater Windows Vista SP2 or greater and Windows 7 Removable disk is a function of PhotoCapture Center For the latest driver updates visit us at in USA in Canada www brother com www brother ca All trademarks brand and product names are the property of their respective companies 134 Specifications Consumable items Ink The machine uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Service Life of Ink Starter ink cartridges are in the box The first time you install the ink Cartridge cartridges the machine will use extra ink to fill the ink delivery tubes This is a one time process that enables high quality printing Afterward replacement ink cart
17. Brother supplies may affect the print quality hardware performance and machine reliability If you are having difficulty with your machine Printing Difficulty Suggestions No printout Check the interface cable or wireless connection on both the machine and your computer gt gt Quick Setup Guide Check that the machine is plugged in and that the On Off key is on One or more ink cartridges have reached the end of their life See Replacing the ink cartridges gt gt page 58 Check to see if the screen is showing an error message See Error and Maintenance messages gt gt page 64 If the screen shows Cannot Print and Replace Ink see Replacing the ink cartridges gt gt page 58 Check that the correct printer driver has been installed and chosen Make sure that the machine is online Windows 7 Click and then Devices and Printers Right click Brother MFC XXXXX where XXXXX is your model name and choose See what s printing Click Printer and make sure that Use Printer Offline is unchecked Windows Vista Click Control Panel Hardware and Sound and then Printers Right click Brother MFC XXXXX where XXXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows XP Click Start and then Printers and Faxes Right click Brother MFC XXXXX where XXXXX is your model name If the printer is offl
18. Change You can change 46 Speed Dial numbers Delete You can delete Speed Dial numbers Black Start Lets you send a 27 monochrome fax Color Start Lets you send a color fax Options Fax Resolution Standard Sets the resolution for See outgoing faxes Fine S Fine Photo Contrast Auto Changes the lightness or darkness of faxes you Light send Dark Broadcasting Add number You can send the same from SpeedDial fax message to more than one fax number Delayed Fax On Sets the time of day in ofe 24 hour format that the delayed faxes will be sent See Advanced User s Guide KA The factory settings are shown in Bold with an asterisk 109 Level1 Level2 Level3 Options Descriptions Page Options Batch TX On Combines delayed faxes See i to the same fax number at Continued Off r the same time of day into one transmission Real Time TX On You can send a fax off without using the memory Polled TX On Sets up your machine off with a document to be retrieved by another fax machine Polling RX On Sets up your machine to off poll another fax machine Overseas Mode On If you are having difficulty m sending faxes overseas org set this to On Glass ScanSize Letter Adjust the scan area of 29 ai the scanner glass to the size of the document History Outgoing Send
19. D Press OK to confirm D Press Stop Exit General information Deleting Favorite Settings You can delete a Favorite D Press Menu 2 Press or Y to display Favorite Settings Press Favorite Settings Press the Favorite 1 2 or 3 you want to delete Press Delete to delete the Favorite that you chose in step Press Yes to confirm O Press Stop Exit Recalling Favorite Settings Buttons for each Favorite are always displayed on the screen To recall a Favorite simply press its button 11 Loading paper and other print media Load only one size of paper and one type of paper in the paper tray at any one time ap Pull the paper tray completely out of the machine Note If the paper support flap 1 is open close it and then close the paper support 2 12 Loading paper Note e When you are using Legal Ledger or A3 size paper press the universal guide release button 1 as you slide out the front of the paper tray Make sure that when using Legal or Ledger or A3 size paper the triangular mark on the output paper tray cover is aligned with the line indicating Legal 2 or Ledger or A3 3 size as shown in the illustration e If you are using A5 or smaller size paper make sure that the paper tray is not extended e When you load a different paper size in a tray you will need to change the paper size setting in the machine at the same time See Paper
20. E f you want to change the first fax or telephone number press CA Enter the new fax or telephone number up to 20 digits by pressing the buttons on the screen Press OK E f you want to change the second Fax Tel number press 02 Enter the new fax or telephone number up to 20 digits by pressing the buttons on the screen Press OK GY Note How to change the stored name or number If you want to change a character press lt or gt to position the cursor under the character you want to change and then press Re enter the character If you want to change a stored number press i repeatedly to delete the number Enter the new number The screen will display your settings Do one of the following E Press OK to finish To change another Speed Dial number repeat steps to E To change more details go to Press Stop Exit How to copy The following steps show the basic copy operation When you want to make a copy press COPY to illuminate it in blue E Make sure you are in COPY mode amp CG E The screen shows 1 No of Copies You can enter the number of copies by pressing or on the screen as shown above or by using the dial pad Note The default setting is FAX mode You can change the amount of time that the machine stays in COPY mode after the last copy operation gt gt Advanced User s Guide Mode Timer Making copi
21. Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh Ink is smudged or running when using glossy photo paper Make sure to check the front and back of the paper Place the glossy surface printing surface face down See Paper Type gt gt page 19 If you use glossy photo paper make sure that the paper type setting is correct Prints appears dirty or the paper jams when using Ledger paper PC print for Windows user E Select Ledger Short Grain size paper in Paper Size in the Basic tab of the printer driver E Check Slow Drying Paper in the Basic tab of the printer driver PC print for Macintosh user E Select Tabloid Short Grain size paper in Paper Size of the printer driver E Select Print Settings from drop down list and then check Slow Drying Paper of the printer driver Copy E TurnonLGR Short Grain setting in General Setup See Secure Paper Feed mode for Ledger size Short Grain Paper gt gt page 20 E Adjust the copy density to make copies lighter gt gt Advanced User s Guide Adjusting Density 85 Printing Received Faxes Difficulty Suggestions Condensed print and white streaks across the page or the top and bottom of sentences are cut off You probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax again Vertical black lines when receivin
22. Network Printing Network Scanning PC Fax Send PC Fax Receive Windows only Remote Setup and access photos from PhotoCapture Center 1 Also included is Brother BRAdmin Light 2 Network Management software Wireless Network SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES Security WPA2 PSK AES Setup Support Utility AOSS Yes WPS Yes 1 See the Computer Requirements chart on page 134 2 f you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com 136 A Accessories and supplies eee ii ADF automatic document feeder 24 Answering machine TAD 0668 39 COnnecting cae secs carat rises ceeadue ed i aaecceces 40 Apple Macintosh See Software User s Guide Automatic fax receive ao ec ates decison icetcacencs wceee anes 31 Easy Receive scccectcccsenicsienceserstinotcsaese 35 B Brother accessories and supplies 0 0 00 ii Brother numbers ccccsssseeeeesseseeeeees i CreativeCenterr ccccccessssssseesseeeeeeeeees 4 Customer Service cccccecececeeeeseeneeees i FAQs frequently asked questions i Notice Disclaimer ccccccsssseeeeeenees iv product support sssssssssssssesssssssrrnrrrrrrrreee i service centers ce ee ceeceeeeeeeeeeeeeeeeeeeeeees i Solutions Center ccccceeceeeeeeeeee
23. Size gt gt page 19 Open the output paper tray cover 1 amp With both hands gently press and slide the paper length guide 1 and then the paper side guides 2 to fit the paper size Make sure that the triangular marks 3 on the paper length guide 1 and paper side guides 2 line up with the mark for the paper size you are using K LGR LGL 4 k k k Photo 2L EXE LTR lt qd B5JIS A pA 79 Loading paper Fan the stack of paper well to avoid paper jams and misfeeds A E Note Always make sure that the paper is not curled or wrinkled O Gently put the paper into the paper tray print side down and top edge in first Check that the paper is flat in the tray IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper feed problems Chapter 2 Note 14 When there are only a few sheets of paper left in the paper tray the machine may start to misfeed Load at least 10 sheets of paper into the paper tray When you put Photo L size into the paper tray you need to release the hinges on both sides of the output paper tray cover and push the cover over And then slide the paper length guide Gently adjust the paper side guides 1 to fit the paper
24. Using the ADF gt gt page 24 See Document jam gt gt page 73 DR Mode in Use The machine is in Distinctive Ring mode You cannot change the Receive Mode from Manual to another mode Set Distinctive Ring to off See Turning off Distinctive Ring gt gt page 38 High Temperature The print head is too warm Allow the machine to cool down Hub is Unusable A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface Hubs including USB Flash memory drives that have a hub built in are not supported Unplug the device from the USB direct interface 66 Troubleshooting Error Message Cause Action Ink Absorber Full The ink absorber box or flushing box is full These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine Because these components are periodic maintenance items the replacement is not covered under the warranty The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system These boxes acquire amounts of ink during the different purging and flushing operations The number of times a machine purges and flushes for cleaning varies depending on different situations For example frequently powering the machine on and off will cause numerous
25. a memory card or USB Flash memory drive that is inserted in the front of the machine gt gt Software User s Guide PhotoCapture Center Windows gt Software User s Guide Remote Setup amp PhotoCapture Center Macintosh Using a memory card or USB Flash memory drive Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus and USB Flash memory drives The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing 50 PhotoCapture Center Printing photos from a memory card or USB Flash memory drive Getting started Firmly put a memory card or USB Flash memory drive into the correct slot 1 USB Flash memory drive om D 2 Memory card slot IMPORTANT The USB direct interface supports only a USB Flash memory drive a PictBridge compatible camera or a digital camera that uses the USB mass storage standard Any other USB devices are not supported Slot Compatible memory cards Upper slot O p Memory Stick Memory Stick PRO apa Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro Adapter required Lower slot ae gt SD
26. all stored Speed Dial numbers and faxes restores the Station ID Quick Dial List Transmission Verification Report and Fax Journal back to the factory default settings All Settings Resets all the machine s settings back to the factory settings 94 Local Language USA only English Spanish Allows you to change the screen language for your country Local Language Canada only English French Allows you to change the screen language for your country See See Advanced User s Guide F See Quick Setup Guide The factory settings are shown in Bold with an asterisk 108 FAX EP Menu and features Level1 Level2 Level3 Options Descriptions Page History Outgoing Send a fax You can choose a number See ee Add Speed from the Outgoing Call history and then send a Dial i fax to it add it to Delete Speed Dial or delete it Incoming Send a fax You can choose a number Wore Add Speed from the Caller ID history Dial and then send a fax to it add it to Speed Dial or Delete delete it SpeedDial Send a fax You can dial by pressing 44 only a few keys and Start More Set Speed Dial You can store Speed Dial 45 numbers so you can dial by pressing only a few buttons on the screen and Start Setup Groups You can set up Group See numbers for Broadcasting
27. an ink cartridge install it in the machine and use it up within six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package DO NOT dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge Routine maintenance Cleaning and checking Z Note the machine In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your fingertip over the glass Cleaning the scanner to see if you can feel anything on it If you lt lt ooooo lt feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each 2 Lift the document cover 1 Clean the cleaning attempt scanner glass 2 and the white plastic 3 with a soft lint free cloth moistened with a non flammable glass cleaner D Unplug the machine from the AC power outlet When there is a After the glass spot of dirt or strip is cleaned correction fluid the vertical line is on the glass strip gone the printed sample shows a vertical line In the ADF unit clean the white bar 1 and the glass strip 2 with a lint free cloth moistened with a non flammable glass cleaner 61 Cleaning the print head To maintain good print quality the machine will automatically clean the print head when needed You can start the cleaning
28. cleaning cycles since the machine automatically cleans upon power up The use of non Brother ink may cause frequent cleanings because non Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up Note Repairs resulting from the use of non Brother supplies may not be covered under the stated product warranty The ink absorber box or flushing box will need to be replaced Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced See Brother numbers gt gt page i Other reasons for cleaning are 1 After a paper jam has been cleared the machine automatically cleans itself before the next received fax is printed 2 The machine automatically cleans itself after sitting idle for more than 30 days infrequent use 3 The machine automatically cleans itself after ink cartridges of the same color have been replaced 12 times InkAbsorberNearFull The ink absorber box or flushing box is nearly full The ink absorber box or flushing box will need to be replaced soon Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced See Brother numbers gt gt page i 67 Error Message Cause Action Ink low One or more of the ink cartridges are near the end of their life If one of the color ink cartridges is n
29. ctcgdcetesedd careieuts 66 DR Mode in Use 0 0 cece ceeeeeeeeeeeeeeeeees 66 Ink Absorber Full ccccceesseeeeeeeees 67 IAK IOW ceirean aeei EEE 68 InkAbsorberNearFull n 67 No Ink Cartridge assesseer 68 No Paper Fed ie crceccecesteicente tecuieertezeanet 69 Not Registered a se 44 69 Out of Fax Memory cccceeeeeeeeeeeeeees 69 Out Of Memory ooo eeeeeeeeeeeeeeeeeeeeeeeeeeees 70 PADI Jam sereine eee eet 70 Unable to Clean ceceeeeeeeeeeeeeeeees 71 Unable to Init ci xeon ncctieeicaas eet 71 Unable to Print ccccccesseseeeeeeeeees 71 Unable to Scan aca scevcc co icectshchccieescavecaects 71 Wrong Paper Size ee 71 Extension telephone using n s 42 External telephone connecting 41 137 F Favorite Settings esien 10 hanging serieetan a a 11 deleting ee rceene ee eae eer er ne Ne 11 eer 119 6 eee ae ea E eee ene 11 registering oiccteeciccanteetcctGencstecacemexaetentennes 10 Fax codes changing ssccireascecicie stpcenreciccetarcnmseptiactenenneccaes 43 Fax Receive Code 00ceeeees 35 42 Telephone Answer Code 000006 42 SECT g 2 Reema eee nee tee er teen tnerse en ore ree eee 42 Fax from PC See Software User s Guide Fax stand alone PCS ING ciiai eee east 31 difficulties oo cc ce ceeeeeeeeeee es 86 87 Easy Receive cceceeceeceeeeeeeeeeeees 35 F T Ring Time setting
30. errors and clear routine maintenance messages by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Note The information button fF lights up when an error message appears on the screen Press E to display the error message screen 64 Troubleshooting Error Message Cause Action B W Print Only Replace Ink One or more of the color ink cartridges have reached the end of their life You can use the machine in black amp white mode for approximately four weeks depending on the number of pages you print While this message appears on the screen each operation works in the following way E Printing If you choose Grayscale in the Advanced tab of the printer driver you can use the machine as a black amp white printer Duplex print is not available when this message appears E Copying If the paper type is set to Plain Paper you can make copies in black amp white Duplex copy is not available when this message appears E Faxing If the paper type is set to Plain Paper or Inkjet Paper the machine will receive and print the faxes in black amp white If a sending machine has a color fax the machine s handshake will ask that the fax be sent as black amp white Replace the ink cartridges See Replacing the ink cartridges gt gt page 58 EA Note The mac
31. fax gt gt Advanced Users Guide Real Time Transmission If your transmission is successful OK will appear next to RESULT on the Transmission Verification Report If transmission is not successful NG will appear next to RESULT Receiving a fax Receive Modes Choose the correct Receive Mode The correct Receive Mode is determined by the external devices and telephone subscriber services Voice Mail Distinctive Ring etc you will be using on the same line as the Brother machine Will you be using a Distinctive Ring number for receiving faxes Brother uses the term Distinctive Ring but different telephone companies may have other names for this service such as Custom Ringing RingMaster Personalized Ring Teen Ring Ident A Ring Ident A Call Data Ident A Call Smart Ring and SimpleBiz Fax amp Alternate Number Ringing See Distinctive Ring gt gt page 37 for instructions on setting up your machine using this feature Will you be using Voice Mail on the same telephone line as your Brother machine If you have Voice Mail on the same telephone line as your Brother machine there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls See Voice Mail gt gt page 36 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as
32. for the mode you chose in step and then press the setting you want to store Press A or Y to display the available options for the setting and then press the option you want Repeat steps and until you have chosen all the settings for this Favorite When you are finished choosing settings press OK Press the buttons on the screen to enter a name for the Favorite To help you enter letters see Entering Text gt gt page 123 Press OK D To finish and register the settings for this Favorite press Yes Press OK to confirm B Press Stop Exit Changing Favorite Settings You can change the settings registered to a Favorite D Press Menu QD Press A or Y to display Favorite Settings Press Favorite Settings Press the Favorite 1 2 or 3 you want to change Press Change and then Yes to confirm settings and then press the setting you amp Press A or to display the available want to change Press A or to display the available options and then choose your new option Repeat steps and to change other settings as needed Press OK when you are finished changing settings To edit the name hold down lt to delete the current name and then enter a new name by pressing the buttons on the screen To help you enter letters see Entering Text gt gt page 123 Press OK To finish and register the settings for this Favorite press Yes
33. from the AC power outlet Pull the paper tray 1 completely out of the machine Open the Jam Clear Cover 1 at the Pull out the jammed paper 1 back of the machine 77 6 Pull the jammed paper out of the amp Put the paper tray firmly back in the machine machine Using both hands use the finger holds on each side of the machine to lift the Close the Jam Clear Cover Make sure scanner cover 1 into the open position the cover is closed properly Move the print head if necessary to take out any paper remaining in this area Make sure that jammed paper is not left in the corners of the machine 2 and 3 78 Troubleshooting D Lift the scanner cover 1 to release the lock Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands IMPORTANT If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper e If the print head is in the right corner as shown in the illustration you cannot move the print head Re connect the power cord Hold down Stop Exit until the print head moves to the center Then unplug the machine from the power source and take out the paper Note Make sure you pull out the paper
34. need more than one telephone number it is cheaper than paying for an extra line Each telephone number has its own distinctive ring pattern so you will know which telephone number is ringing This is one way you can have a separate telephone number for your machine What does Brother s Distinctive Ring do The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes Telephone services and external devices Do you have Voice Mail If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the machine can work together without any problems If each one has a separate telephone number neither will interfere with the other s operations If you decide to get Distinctive Ring service from the telephone company you will need to follow the directions in Registering the Distinctive Ring pattern to register the new Distinctive Ring pattern they give you This is so your machine can recognize its incoming Calls GY Note You can change or cancel the Distinctive Ring pattern at any time You can switch
35. permit the Brother product setup program or other program to run Macintosh users If you are using a firewall function of anti spyware or antivirus security software temporarily disable it and then install the Brother software Cannot connect to wireless network Investigate the problem using the WLAN Report Press Menu and then press A or v to display Print Reports Press Print Reports Press Aor Y to display WLAN Report and then press WLAN Report gt gt Network User s Guide Reset the network settings Press Menu and then press A or y to display Network Press Network Press aor Y to display Network Reset and then press Network Reset gt gt Network User s Guide Data entry difficulties Difficulty Suggestions The dial pad does not work when entering numbers or characters Use the screen buttons to enter information 92 Dial Tone Setting the dial tone to Detection will shorten the dial detect pause Press Menu Press A or to display Initial Setup Press Initial Setup Press A or to display Dial Tone Press Dial Tone Press Detection orNo Detection 00000 OS Press Stop Exit Troubleshooting Telephone line interference VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line we recommend that you change the modem speed to minimize errors in fax operations Pres
36. pseudo double rings for you to take over you can take the call at the external telephone connected to the EXT jack of the machine by pressing Hook Changing the remote codes The preset Fax Receive Code is 5 1 The preset Telephone Answer Code is 5 1 If you want to you can replace them with your own codes an Press Menu Q Press A or to display Fax Press Fax Press A or Y to display Setup Receive 5 Press Setup Receive amp Press A or Y to display Remote Codes Press Remote Codes Press On Do one of the following E If you want to change the Fax Receive Code enter the new code Press OK Go to step E f you do not want to change the Fax Receive Code press OK Go to step D Do one of the following E f you want to change the Telephone Answer Code enter the new code Press OK Go to step E f you do not want to change the Telephone Answer Code press OK Go to step Press Stop Exit Telephone services and external devices Note e If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code and Telephone Answer Code to another three digit code such as and 9 9 9 e Remote Codes might not work with some telephone systems 43 How to dial Manual dialing Press all of the digits of the fax or telephone number OS Gs Ge CE Ce Speed Dialing D Press SpeedDial Or you
37. sera ae eae Meee 46 setting Up sc ce tap seeeceree cats acetic erences 45 UETA nena een Serr rer eee need Serer reer 44 139 T TAD telephone answering device external neesii ieee 31 39 COMMGCHING ssssssesseseseesssrerrrrerrrrerene 39 40 Receive Mode ccccceeceeseeeteeeeeeeees 31 recording OGM nssaeeesesesesesesererrrrn 40 Teen Ring oiset aos adecatuetbeieneie ee asekiadineeadieees 36 Telephone line COnnectionS cecccsacctsnvecaticratcesbbaedenes Meneses 40 difficulties s32c2icccn setae lepdatioebadcncaeeatticesuce 86 interference VOIP nsee 93 multi line PBX ccecceceeeeee eee eeeeees 41 Text entering scistesteceusaviveienraedestdeaicsiancs 123 Transferring your faxes or Fax Journal report sesessssssesrerrreererreenen 72 Transparencies 20 21 22 23 126 Troubleshooting sicceceechei Ace ceeseasmercedetetess 81 document JANN 2ctacz cece datiteecketeceteccastscee 73 error MESSAGES ON Screen as 64 if you are having difficulty COPYING eresi re centr eet ene ae rere eee 90 data entry a ercpsckccsbi srk ieeatondeanaetecesacueds 92 incoming calls assenso deemed 89 Network pics cucicundnrtanshanedtmmienadeccasatywectans 91 phone line or connections 86 PhotoCapture Center 0 91 PINUNO eerie earn ene ner Errante seer 82 printing received faxes 0 86 receiving FAXES esseere rererere 87 SCANNING rserrarir ineca iniae 90 software sssssssnsnnninrireserss
38. settings xi xi Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold typeface identifies specific keys on the machine s control panel or on the computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier Text in Courier New font New identifies messages on the screen of the machine General information A WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality Z Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Electrical Hazard icons alert you to possible electrical shock Chapter 1 Accessing the Advanced User s Guide Software User s Guide Network User s Guide and Network Glossary This Basic User s Guide does not contain all the information about the machine
39. such as how to use the advanced features for Fax Copy PhotoCapture Center Printer Scanner PC Fax and Network When you are ready to learn detailed information about these operations read the Advanced User s Guide Software User s Guide Network User s Guide and Network Glossary that are on the CD ROM Viewing Documentation Viewing Documentation Windows To view the documentation from the Start menu select Brother MFC XXXX where XXXX is your model name from the programs group and then choose User s Guides If you have not installed the software you can find the documentation on the CD ROM by following the instructions below Turn on your PC Insert the Brother CD ROM into your CD ROM drive Note If the Brother screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click start exe If the model name screen appears click your model name If the language screen appears click your language The CD ROM Top Menu will appear Macromedia Flash Player 8 Multi Function Center Top Menu Initial installation C Network Utilities jm Additional Applications B Documentation e GB Brother support ig On Line Registration Click Documentation Click PDF documents If the country screen appears choose your country After the list of User s Guides appears choose the guide you want to read V
40. tet nnn nnmnnn 57 Scanning using the ControlCentelr ccccceecececececeeeeeeeee teen eee ee ee ete eeteeeeeeeeeeees 57 A Routine maintenance 58 Replacing the ink cartridges 6 ces nt iescc ceed tetas shat ia iaad pukeel area ude ebatetamadelts 58 Cleaning and checking the M CHING c cceceeececeeeeeeeeeeeeeeeeeeeeeteeeteteeteeeeeeees 61 Cleaning th iscanne Ramee nero eee een ee tere eer ener mre ee eee 61 Cleaning the print head acescassecch sec ssicsise cencenaeatiscieetinds aabasevecesnandoecebenesentecennanedvosts 62 Checking the print quality ces eee creer hacen Geteg tented eedcenteda sh ieigeenesiaeeedanteenet 62 Checking the print AliQnMent ccccccececeeeeeee eee ee ee eeeeeee eee te ee eetteteteneeeeeneees 63 B Troubleshooting 64 Error and Maintenance MeSSages ceceeeceeeeeeeeeeeeeeeeeeceeeeeeeeeaeeeeeeeeeeeeees 64 ES FON UNIMON tosses tee teow aes eeepc aceon ha appear R EE E a Eeee RETES ETETE 72 Transferring your faxes or Fax Journal report ccccccceeeeeeeeeeeeeeeeeeeeeetees 72 Brote tinale IT JAIN sees E E E E acedboret ae Geass 73 Printer jam OF paper Ja secs secsetcerdcrecous ni gisgulbnnbedewtensstsveerdenineceeenndieriert E EEEE 75 WPM SIT BING acors cateeeepctoc ncaa ieninensececess bepoadameatedadiameotedeevudeniavs 81 If you are having difficulty with your machine ceeeeeeeeeeteeeeeeeeeeeeaeeees 82 ea aN a a ces tact fg cece eee ee eee 93
41. the default file format is PDF The machine automatically creates file names based on the current date gt gt Quick Setup Guide For example the fifth image scanned on July 1 2011 would be named 07011105 PDF You can change the color and quality Quality Selectable File Format Color 100 dpi JPEG PDF Color 200 dpi JPEG PDF Color 300 dpi JPEG PDF Color 600 dpi JPEG PDF B W 100 dpi TIFF PDF B W 200 dpi TIFF PDF B W 300 dpi TIFF PDF a Make sure you have put the memory card or USB Flash memory drive in the proper slot IMPORTANT DO NOT take out the memory card or USB Flash memory drive while PHOTO is blinking to avoid damaging the card USB Flash memory drive or the data stored on them Load your document Press Ss SCAN Press A or to display Scan to Media Press Scan to Media Press Options Do one of the following E To change the quality press A or w to display Quality Press Quality and choose Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi B W 100 dpi B W 200 dpiorB W 300 dpi E Tochange the file type press A or w to display File Type Press File Type and choose PDF JPEG or TIFF E f you want to change the file name press A or Vtodisplay File Name Press File Name and enter the file name You can only change the first 6 characters Press OK To start scanning without chang
42. time to avoid smudging 21 Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Fax Copy Photo Printer Capture Cut Sheet Ledger 11 x 17 in 279 4 x 431 8 mm Yes Yes Yes Yes Letter 8 1 2 x 11 in 215 9 x 279 4 mm Yes Yes Yes Yes A3 11 7 x 16 5 in 297 x 420 mm Yes Yes Yes Yes A4 8 3 x 11 7 in 210 x 297 mm Yes Yes Yes Yes Legal 8 1 2 x 14 in 215 9 x 355 6 mm Yes Yes Yes Executive 7 1 4 x 10 1 2 in 184 x 267 mm Yes Yes JIS B4 10 1 x 14 3 in 257 x 364mm User Defined JIS B5 7 2 x 10 1 in 182 x 257 mm User Defined A5 5 8 x 8 3 in 148 x 210 mm Yes Yes A6 4 1 x 5 8 in 105 x 148 mm Yes Cards 4 x 6 in 10 x 15 cm Yes Yes Yes 3 1 2 x 5 in 89 x 127 mm Yes 5 x 7 in 13 x 18 cm Yes Yes 5 x 8 in 127 x 203 mm Yes Postcard 1 3 9 x 5 8 in 100 x 148 mm User Defined Postcard 2 5 8 x 7 9 in 148 x 200 mm User Double Defined Envelopes C5 Envelope 6 4 x 9 in 162 x 229 mm Yes DL Envelope 4 3 x 8 7 in 110 x 220 mm Yes COM 10 4 1 8 x 9 1 2 in 105 x 241 mm Yes Monarch 3 7 8 x 7 1 2 in 98 x 191mm Yes Y4 Envelope 4 1 x 9 3 in 105 x 235 mm User Defined Transparencies Letter 8 1 2 x 11 in 215 9 x 279 4 mm Yes Yes A4 8 3 x 11 7 in 210 x 297 mm Yes Yes Legal 8 1 2 x 14 in 215 9 x 355 6 mm
43. to choose special characters then press the space button or Or you can press the gt twice to move the cursor Note The characters available may differ depending on your country Making corrections If you entered an incorrect character and want to change it press 4 to move the cursor under the incorrect character Then press K Enter the correct character You can also insert letters by moving the cursor and entering a character If the screen does not show a lt 4 button press repeatedly until you have erased the incorrect character Enter the correct characters Repeating letters If you need to enter a character that is on the same button as the letter before it press gt to move the cursor to the right before you press the same button again 123 Specifications General AY Note This chapter provides a summary of the machine s specifications For additional specifications visit http www brother com for details Printer Type Inkjet Print Head Black Piezo with 210 nozzles x 1 Color Piezo with 210 nozzles x 3 Memory Capacity 64 MB LCD Liquid Crystal 1 9 in 49 0 mm STN Color LCD Touchscreen plus Touchpanel Display controls Power Source AC 100 to 120 V 50 60 Hz Power Consumption 2 Copy Mode Approx 26 W 8 Ready Mode Approx 6 W Sleep Mode Approx 2 5 W Off Approx 0 2 W 1 Measured diagonally 2 Measured when the machine is connected to the USB interface 3 When using ADF single
44. using both hands Make sure the paper side guides touch the sides of the paper Close the output paper tray cover Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams Slowly push the paper tray completely into the machine While holding the paper tray in place pull out the paper support 1 until it clicks and then unfold the paper support flap 2 Note Before you shorten the tray take the paper out of the tray Then shorten the tray by pressing the universal guide release button 1 Adjust the paper length guide 2 to fit the paper size you are going to use Then put the paper in the tray Loading paper Loading envelopes and postcards About envelopes E Use envelopes that weigh from 20 to 25 Ib 80 to 95 g m E Some envelopes need margin settings to be set in the application Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use any of the following types of envelopes as they will cause paper feed problems That are of a baggy construction e That have windows That are embossed have raised writing on them That have clasps or staples e That are pre printed on the inside Glue Double flaps Occasionally you may experience paper feed p
45. using the WIA Driver for Windows XP Windows Vista and Windows 7 resolution up to 19200 x 19200 dpi can be selected by using the Brother scanner utility 131 Printer Resolution Printing Width Borderless 2 Duplex 2 sided Print Speed ji When the Borderless feature is set to On When printing on Ledger size paper Up to 1200 x 6000 dpi 10 76 in 11 in borderless 1 Letter A4 Ledger A3 A6 Photo 4 x 6 Index Card 5 x 8 Photo L 3 5 x 5 Photo 2L 5 x 7 E Paper Type Plain paper E Paper Size Letter A4 Ledger A3 3 Legal A5 A6 Executive See Paper type and size for each operation gt gt page 22 For detailed specifications visit http www brother com 132 Minimum top and bottom margins of 0 87 in 22 mm Specifications Interfaces USB 12 Use a USB 2 0 interface cable that is no longer than 6 feet 2 m LAN 8 Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode 1 Your machine has a USB 2 0 Hi Speed interface The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported 3 See Network LAN gt gt page 136 gt gt Network User s Guide Supported protocols and security features 133 Computer requirements SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
46. 0 Press A or V to display Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossyor Transparency and then press the option you want If you do not want to change additional settings press Black Start or Color Start Making copies Paper Size If you are copying on paper other than Letter size you will need to change the Paper Size setting You can copy only on Letter Legal Ledger A4 A5 A3 Executive or Photo 4 x 6 10 x 15 cm paper Press COPY Load your document Enter the number of copies you want Press Options Press Aor w to display Paper Size Press Paper Size 000000 Press A or to display Letter Legal Ledger A4 A5 A3 EXE or 4 x6 and then press the option you want If you do not want to change additional settings press Black Start or Color Start 49 PhotoCapture Center Printing photos from a memory card or USB Flash memory drive PhotoCapture Center operations PHOTO mode Even if your machine is not connected to your computer you can print photos directly from digital camera media or a USB Flash memory drive See Print Images gt gt page 53 You can scan documents and save them directly to a memory card or USB Flash memory drive See How to scan to amemory card or USB Flash memory drive gt gt page 54 If your machine is connected to a computer you can use your computer to access
47. 186 4 x6 LTR enlargement ratio for the next copy 130 LTR LGR 104 EXE gt LTR Reduce 97 LTR A4 You can choose the reduction ratio for the next 93 A4 LTR copy 85 LTR EXE 83 LGL7A4 78 LGL LTR 46 LTR74 x6 Fit to Page Your machine will adjust the size automatically to the paper size you set Custom 25 400 You can enter an enlargement or reduction ratio Density Adjusts the density of copies Stack Sort Stack You can choose to stack or sort multiple copies Sort Page Layout Off 1in1 You can make N in 1 2in 2inl P 1 ID or Poster copies 2in1 L 2inl1 ID 4in1 P 4in1 L Poster 2x1 Poster 2x2 Poster 3x3 See Advanced User s Guide The factory settings are shown in Bold with an asterisk 116 Menu and features Level1 Level2 Level3 Options Descriptions Page Options Duplex Copy of f You can choose the See duplex print settings Continued PSR g Portrait ongEdgeFlip Landscape _ ongEdgeFlip Portrait ShortEdgeFlip Landscape ShortEdgeFlip Advanced Normal Duplex1 Duplex2 Advanced Settings off You can choose various Ink Save Mode copy settings such as Thin Paper Copy and Thin Paper Copy Book Copy Book Copy Set New Default Quality You can save your copy Enlarge Reduce settings Density Page Layout Ink Save Mode Thin Paper Copy Duplex Copy
48. 6 1 9 Touchscreen plus Touchpanel controls This is a screen You can access the menus and options by pressing buttons displayed on the screen i POETS Also you can adjust the angle of the screen by If you turn the machine off it will still lifting it periodically clean the print head to maintain print quality To prolong print head life provide the best ink cartridge economy and maintain print quality you should keep your machine connected to the power at all times Chapter 1 1 9 Touchscreen plus Touchpanel controls The screen shows the current machine status when the machine is idle 1 Menu Lets you access the main menu 2 Ink Lets you see the available ink volume Also lets you access the Ink menu 3 Aoryv Press to display the previous or next page The Up and Down arrow buttons do not light up when there is only one page B If the Information button lights up you can press it to view information about machine functions or error messages ie Press to recall present Favorite settings These buttons are always lit even when you have not registered your Favorite settings Press a Favorite button to display instructions about how to set up a Favorite 6 Press to go back to the previous menu level The Back button does not light up when it is unavailable 7 History Lets you view a list of outgoing calls and the Caller ID history Also lets you send a fax to the number you have chose
49. General information Press Fax Tel Fax Only Note Press Bs to go back to the previous level Press Stop Exit Chapter 1 Favorite Settings You can register the fax copy and scan settings you use most often by setting them as your Favorite Settings Later you can recall and apply these settings quickly and easily You can register three Favorites The following settings can be included in a fax copy or scan Favorite Copy E Quality E Paper Type Paper Size Enlarge Reduce Density Page Layout E E E Stack Sort E E Duplex Copy E Advanced Settings Fax E Address E Fax Resolution E Contrast E Batch TX E Real Time TX E Overseas Mode E Glass ScanSize Scan Scan to Media E Quality E File Type E File Name Scan Scan to Network Scan Scan to FTP 10 Registering Favorite Settings D Do one of the following E Press g Fa or where you haven t registered the favorite settings Press Create New Favorite Go to step E Press Menu Go to step Press A or to display Favorite Settings Press Favorite Settings Press a Favorite displayed as Blank Note Each Favorite button will show the word Blank next to it before you register it Press Next to display the modes Copy Fax and Scan Press Copy Fax or Scan for the mode you want to register Press A or Y to display the available settings
50. Ghannancintudetlaniiaurieriaceussdouces 45 Changing Speed Dial names Or NUMDETS cceseeeeeeceeeeeeeeeeeeeeeeeeeeeeeees 46 8 Making copies 47 FOW tO 8 ate ace ae a ecient ees ec ne eae ele E EAA E EEEE 47 StoP COPYN Geia a np renee ee Aare ent me eee we vere re mere 47 COPY Settings eee ar nm ee ore ee ee eee 48 Paper 0 00 gree eer ere a a eee or eee ares ee ee eT 48 viii 9 PhotoCapture Center Printing photos from a memory card or USB Flash memory drive 50 PhotoCapture Center operations PHOTO mode cc eeeeeeeeeeeeeteteeteeeeees 50 Using a memory card or USB Flash memory drive ccccceeeeeeeeeeeeeeeeees 50 Getting Started se cae ga ee so te ea hc ite 51 Print IRN SS accept ce terest E REEE EEEE RE EAEE EEE 53 Viw POU tease Sea Loches oes cates iaaa eet ele e N a ea 53 PhotoCapture Center print Settings cccecceee cece ee eeeeeeeeee ee ea eaeaeaeaeeeeeeeeeees 53 How to scan to a memory card or USB Flash memory drive 54 10 How to print from a computer 55 fall ont Te ce es ee Lele 0 Tg 7 lt q aaemmese eer ape ere ee ie nee eerie rec err er ota Nene re ee nee eae er 55 11 How to scan to a computer 56 Scanning a doc MENt iesse arpei eieaa eeaeee E ei eDi Ei 56 Scanning using the SCAN ke y ssssssssrerernsrenrrrsrsrsrststetstttttttttttttrertntnnnnnnnnnen ene 56 Scanning using a scanner driver cee eeeeeeeeeeeeee cece cee ee cece eee ee eee ee ee ett
51. Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus mini SD Adapter required mini SDHC Adapter required micro SD Adapter required micro SDHC Adapter required MultiMedia Card mobile Adapter required Chapter 9 IMPORTANT DO NOT insert a Memory Stick Duo into the lower SD slot Doing this may cause damage to the machine PHOTO key lights w Ri N 2 Do Eog yer PHOTO ag 4 e gt amp m e m E PHOTO light is on the memory card or USB Flash memory drive is properly inserted m PHOTO light is off the memory card or USB Flash memory drive is not properly inserted E PHOTO light is blinking the memory card or USB Flash memory drive is being read or written to IMPORTANT DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive the PHOTO key is blinking You will lose your data or damage the card The machine can only read one memory card or USB Flash memory drive at a time PhotoCapture Center Printing photos from a memory card or USB Flash memory drive Print Images View Photos You can preview your photos on the screen before you print them If your photos are large files there may be a delay before each photo is displayed on the screen D Make sure you h
52. SOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication User s Guides and where to find them Which manual What s in it Where is i
53. Server Primary Specifies the IP 000 000 000 0 address of the Secondar primary or T a 2 secondary DNS ee in server APIPA On Automatically otf allocates the IP address from the link local address range IPv6 On Enable or disable off IPv6 protocol for a wireless LAN If you want to use the IPv6 protocol visit http solutions brother com for more information Setup Wizard You can manually configure your print server for a wireless network WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code See Network User s Guide The factory settings are shown in Bold with an asterisk g 103 Level1 Level2 Level3 Level4 Options Descriptions Page Network Continued WLAN Continued WLAN Status Status You can see the current wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see the current Communication Mode MAC Address You can see your machine s MAC address Email IFax Available after IFAX is downloaded Email Address Enter the mail address U
54. Stop Exit Note The machine ejects paper with printed surfaces face up onto the paper tray at the front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Loading paper Paper Size You can use eight sizes of paper for copies Lette r Legal Ledger A4 A5 A3 Executive and 4 x 6 10 x 15 cm and five sizes for printing faxes Ledger Letter Legal A3 and A4 When you change the size of paper you load in the machine you will need to change the p your aper size setting at the same time so machine can fit an incoming fax on the Press Menu Press A or Y to display General Setup Press General Setup Press Aor v to display Paper Size Press Paper Size Press A or Y to display Letter Legal Ledger A4 A5 A3 EXE or 4 x6 and then press the option you want Press Stop Exit 19 Chapter 2 Secure Paper Feed mode for Ledger size Short Grain Paper If your printed pages are smudged when using Ledger paper your paper may be short grain paper Choose LGR Short Grain and set it to On to avoid this problem Press Menu Press A or Y to display General Setup Press General Setup Press A or Y to display LGR Short Grain Press LGR Short Grain Press On 000 690 00 Press Stop Exit EA Note e If you are not sure about the type of paper you are using consult the paper packaging or
55. T NG on the Transmission Verification Report your machine may be out of memory To gain extra memory you can turn off Memory Receive gt gt Advanced User s Guide Turning off Memory Receive operations print fax messages from the machine s memory gt gt Advanced User s Guide Printing a fax from the memory or cancel a Delayed Fax or Polling Job See Canceling a fax in progress gt gt page 29 gt gt Advanced User s Guide Checking and canceling waiting jobs If the problem continues ask the telephone company to check your telephone line If you often get transmission errors due to possible interference on the telephone line try changing the machine s Compatibility setting to Basic for VoIP See Telephone line interference VoIP gt gt page 93 Sent faxes are blank Make sure you are loading the document properly See Loading documents gt gt page 24 Poor fax send quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner gt gt page 61 Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Cleaning the scanner gt gt page 61 Handling Incoming Calls Difficulty Suggestions The machine hears a voice as a
56. The screen will display the current Receive Mode 32 Using Receive Modes Some Receive Modes answer automatically Fax Only and Fax Tel You may want to change the Ring Delay before using these modes See Ring Delay gt gt page 34 Fax Only Fax Only mode will automatically answer every Call as a fax call Fax Tel Fax Tel mode helps you automatically manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways E Faxes will be automatically received E Voice calls will start the F T Ring to tell you to pick up the line The F T Ring is a fast pseudo double ring made by your machine Also see F T Ring Time Fax Tel mode only gt gt page 34 and Ring Delay gt gt page 34 Receiving a fax Manual Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Black Start or Color Start and choose Receive You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine Also see Easy Receive gt gt page 35 External TAD External TAD mode lets an external answering device manage your incoming calls Incoming calls will be handled in one of the following ways E Faxes will be automatically received
57. a fax You can choose a number See TE from the Outgoing Call history and then send a Add Speed fax to it add it to Speed Dial Delete Dial or delete it Incoming Send a fax You can choose a number PER from the Caller ID history and then send a fax to it Add Speed add it to Speed Dial or Dial Delete delete it Speed Dial Send a fax You can dial by pressing 44 only a few keys and Start More Set Speed Dial You can store Speed Dial 45 numbers so you can dial by pressing only a few buttons on the screen and Start Setup Groups You can set up Group See numbers for Broadcasting Change You can change Speed 46 Dial numbers Delete You can delete Speed Dial numbers See Advanced User s Guide The factory settings are shown in Bold with an asterisk E 110 Menu and features Level1 Level2 Level3 Options Descriptions Page Options Set New Default Fax Resolution You can save your fax See settings Continued Contrast g Real Time TX Glass ScanSize Factory Reset You can restore all settings back to the factory settings See Advanced User s Guide The factory settings are shown in Bold with an asterisk 111 SCAN e data to a CIFS server on your local network or on the Internet Scan to FTP Profile Name You can send scann
58. al address range See Network User s Guide The factory settings are shown in Bold with an asterisk g 101 Level1 Level2 Level3 Level4 Options Descriptions Page Network Wired LAN TCP IP IPv6 On Enable or disable See Continued Continued Continued off E delete If you want to use the IPv6 protocol visit http solutions brother com for more information Ethernet Auto Chooses the Ethernet link 100B FD mode 100B HD 10B FD 10B HD MAC Address You can see your machine s MAC address WLAN TCP IP BOOT Method Auto Chooses the eee BOOT method eis that best suits RARP your needs BOOTP DHCP IP Address 000 255 Enter the IP 000 255 address 000 255 000 255 Subnet Mask 000 255 Enter the Subnet 000 255 mast 000 255 000 255 Gateway 000 255 Enter the Gateway 000255 address 000 255 000 255 Node Name BRWXXXXXXXXXXXX Enter the Node name WINS Config Auto Chooses the l WINS Static configuration mode See Network User s Guide The factory settings are shown in Bold with an asterisk E 102 Menu and features Level1 Level2 Level3 Level4 Options Descriptions Page Network WLAN TCP IP WINS Server Primary Specifies the IP See Continued Continued Continued one OR audie gt orng Secondary pumarty or A secondary WINS Sie fhe server DNS
59. all calls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings GY Note e If you do not receive all your faxes shorten the Ring Delay setting on your external TAD e If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine and use that number as a fax number The recommended setting is at least four rings on the external TAD when you have the telephone company s Distinctive Ring service You cannot use the Toll Saver setting Telephone services and external devices e If You Do Not Subscribe to the Distinctive Ring Service You must plug your TAD into th
60. and USB Flash memory drive are not included USB Mass Storage standard up to 32 GB Support format FAT12 FAT16 FAT32 exFAT Progressive JPEG format is not supported See Paper type and size for each operation gt gt page 22 129 PictBridge Compatibility Interface 130 Supports the Camera amp Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information USB direct interface Scanner 1 Color Black TWAIN Compliant WIA Compliant ICA Compliant Color Depth Resolution Scanning Width and Length Gray Scale Specifications Yes Yes Yes Windows XP Windows Vista Windows 7 Mac OS X 10 4 11 10 5 x 10 6 x 2 Yes Windows XP 1 Windows Vista Windows 7 Yes Mac OS X 10 6 x 48 bit color Processing Input 24 bit color Processing Output Up to 19200 x 19200 dpi interpolated Up to 2400 x 2400 dpi optical Scanner Glass Up to 2400 x 1200 dpi optical ADF Scanner Glass Width Up to 8 3 in 210 mm Length Up to 11 46 in 291 mm ADF Width Up to 8 3 in 210 mm Length Up to 13 76 in 349 6 mm 256 levels Windows XP in this User s Guide includes Windows XP Home Edition Windows XP Professional and Windows XP Professional x64 Edition For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com Maximum 1200 x 1200 dpi scanning when
61. and then Insert the ink cartridge in the direction of take out the ink cartridge the arrow on the label mme E E s eb 59 6 Gently push the back of the ink cartridge marked PUSH until it clicks and then close the ink cartridge cover The machine will automatically reset the ink dot counter Note 60 If you replaced an ink cartridge for example Black the screen may ask you to verify that it was a brand new one for example Did You Change Black For each new cartridge you installed press Yes to automatically reset the ink dot counter for that color If the ink cartridge you installed is not a brand new one be sure to press No Ifthe screen shows No Ink Cartridge or Cannot Detect after you install the ink cartridge check that the ink cartridge is installed properly Remove the ink cartridge and reinstall it slowly until it clicks IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink gets on your skin or clothing immediately wash it off with soap or detergent If you mix the colors by installing an ink cartridge in the wrong position clean the print head several times after correcting the cartridge installation Once you open
62. ast 30 numbers called It also Lets you access FAX mode inserts a pause when dialing numbers a a SCAN EDOR Press before dialing when you want to Lets you access SCAN mode listen to make sure a fax machine has answered and then press Black Start or E coe Color Start Lets you access COPY mode Also press this key after picking up the handset of the external telephone during E PROIN the F T pseudo double ring Lets you access PHOTO mode 3 Start keys A a m Black Start Lets you return to Ready mode Lets you start sending faxes or making copies in black amp white Also lets you start a scanning operation in color or black amp white depending on the scan setting in the ControlCenter software oO a Color Start Lets you start sending faxes or making copies in full color Also lets you start a scanning operation in color or black amp white depending on the scan setting in the ControlCenter software General information WES 0 oF Exit WV el ees Loh i VAY A Redial Pause CAP Touchscreen 4 Gp stoprexit 7 oror 5 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine Press On Off to turn the machine on Press and hold down On Off to turn the machine off The screen will show Shutting Down and will stay on for a few seconds before going off If you have connected an external telephone or TAD it is always available
63. ate of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers Please complete and fax the Brother Warranty Registration And Test Sheet or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software documents and utilities read FAQs and troubleshooting tips and learn how to get the most from your Brother product http solutions brother com Note e You can check here for Brother driver updates e To keep your machine performance up to date check here for the latest firmware upgrade For Customer Service In USA 1 877 BROTHER 1 877 276 8437 1 901 379 1215 fax In Canada 1 877 BROTHER 514 685 4898 fax Service Center Locator USA only For the location of a Brother authorized service center call 1 877 BROTHER 1 877 276 8437 Service Center Locations Canada only For the location of a Brother authorized service center call 1 877 BROTHER Ordering accessories and supplies For best quality results use only genuine Brother accessories which are available at most Brother retailers If you cannot find the acc
64. ave put the memory card or USB Flash memory drive in the proper slot Press PHOTO Press View Photos amp Press A or to display the photo you want to print Gly Press or to select the number of copies you want to print Repeat step and until you have chosen all the photos you want to print Press OK QO You now have the following options E f you want to change the print settings press Options gt gt Advanced User s Guide PhotoCapture Center print settings E f you do not want to change any settings go to step D Press Color Start to print PhotoCapture Center print settings You can change the print settings for the next printing These settings are temporary and the machine returns to its default settings 3 minutes after printing unless you have set the Mode Timer to 2 minutes or less gt gt Advanced Users Guide Mode Timer Note You can save the print settings you use most often by setting them as the default gt gt Advanced User s Guide Setting your changes as the new default 53 Chapter 9 How to scan toa memory card or USB Flash memory drive You can scan black amp white and color documents into a memory card or USB Flash memory drive Black amp white documents will be stored in PDF PDF or TIFF TIF file formats Color documents may be stored in PDF PDF or JPEG JPG file formats The factory setting is Color 200 dpi and
65. be None printed Del Error On Deletes error Mail mails Off automatically Notification On Receives notification MDN messages off Setup Mail TX Sender Subject Displays the subject that is attached to the Internet Fax data Size Limit On Limits the size of off E mail documents Notification On Sends 2 notification off messages See Network User s Guide 7 The factory settings are shown in Bold with an asterisk 105 Level1 Level2 Level3 Level4 Options Descriptions Page Network Email IFax Setup Relay Rly Broadcast On Relays a See gt document to Continued Available after off P another fax IFAX is machine over the downloaded Internet Continued Relay Domain Registers the Domain name Relay Report On Prints the Relay Broadcast off Report Time Zone UTCXXX XX Sets the time zone for your country Network I F Wired LAN You can choose the network WLAN connection type Network Reset Restore all network settings back to the factory settings See Network User s Guide A The factory settings are shown in Bold with an asterisk 106 Menu continued Menu and features Basic for VoIP transmission problems Level1 Level2 Level3 Opt
66. before it goes into Sleep 3Mins mode 5Mins 10Mins 30Mins 60Mins See Advanced User s Guide Wp The factory settings are shown in Bold with an asterisk 98 Menu and features Level1 Level2 Level3 Options Descriptions Page General Setup LGR Short Grain On Turn on this setting when 20 ou use Ledger short Continued off yon g grain paper Function Lock Set Password You can restrict selected See a machine operation for up oc On to 10 restricted users and Setup User for all other non authorized Public users Fax Setup Receive Ring Delay 0 Sets the number of rings 34 before the machine 1 answers in Fax Only or 2 Fax Tel mode 3 4 F T Ring Time 20Secs Sets the length of the 34 pseudo double ring time ae in Fax Tel mode 40Secs 70Secs Easy Receive On Receives fax messages 35 automatically when you Off answer a Call and hear fax tones Remote Codes On Allows you to answer all 42 calls at an extension 51 51 Corey telephone and use codes Off to turn the machine on or off You can personalize these codes Auto Reduction On Reduces the size of See nee incoming faxes Memory Receive Of You can set the machine Fax Forward Paging Fax Storage PC Fax Receive to either forward fax messages call your pager store incoming faxes in the memory so you can retrieve them while you a
67. caller on the line Because the F T Ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone by using a remote code For more information see Using remote codes gt gt page 42 Press Menu Press A or Y to display Fax Press Fax Press A or to display Setup Receive Press Setup Receive Press A or v to display F T Ring Time Press F T Ring Time Press A or to display the options and then press how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds O0 00 600 Press Stop Exit E Note Even if the caller hangs up during the pseudo double ringing the machine will continue to ring for the set time Receiving a fax Easy Receive If Easy Receive is On The machine can receive a fax automatically even if you answer the call When you see Receiving on the screen or hear a click on the phone line through the handset you are using just replace the handset Your machine will do the rest If Easy Receive is Off If you are at the machine and answered a call first by lifting the external handset press Black Start or Color Start and then press Receive to receive If you answered at an extension telephone press 5 1 See Using external and extension telephones gt gt page 42 GY Note If this feature is set to On but your machine does not connect a fax call wh
68. can press FAX and then press SpeedDial Do one of the following E Press Alphabetical or Numerical and then press the number you want to dial E Press the 2 digit Speed Dial number using the dial pad Note If the screen shows Not Registered when you enter a Speed Dial number it means a number has not been stored at this location To send a fax press Send a fax and go to step Press Black Start orColor Start The machine scans and sends the fax 44 Dialing and storing numbers Fax Redial If you are sending a fax manually and the line is busy press Hook Redial Pause and then press Black Start or Color Start to try again Redial Pause only works if you dialed from the control panel f you are sending a fax automatically and the line is busy the machine will automatically redial once after five minutes amp Press Redial Pause Press the number you want to redial Press Send a fax Press Black StartorColor Start Note In Real Time Transmission the automatic redial feature does not work when you are using the scanner glass Storing numbers You can set up your machine to do the following types of easy dialing Speed Dial and Groups for broadcasting faxes When you dial a Quick Dial number the screen shows the number E Note If you lose electrical power the Quick Dial numbers that are in the memory will not be lost Storing a pause When you are
69. dge position Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their proper positions Wrong Paper Size The Paper Size setting does not match the size of paper in the tray Or you did not set the paper guides in the tray to the indicators for the paper size you are using 1 Check that the paper size you choose matches the size of paper in the tray 2 Make sure you loaded the paper in a Portrait position by setting the paper guides at the indicators for your paper size 3 After you have checked the paper size and the paper position press Black Start or Color Start 71 Error animation Error animations display step by step instructions when paper gets jammed You can read the steps at your own pace by pressing Y to see the next step and A to go back a step Transferring your faxes or Fax Journal report If the screen shows E Unable to CleanXX E Unable to Init XxX E Unable to PrintXxX E Unable to ScanxXxX We recommend transferring your faxes to another fax machine or to your PC See Transferring faxes to another fax machine gt gt page 72 or Transferring faxes to your PC gt gt page 72 You can also transfer the Fax Journal report to see if there are any faxes you need to transfer See Transferring the Fax Journal report to another fax machine gt gt page 73 Transferring faxes to another fax machine If you have not
70. e your Brother machine will automatically receive incoming faxes and voice callers will be able to leave a message on your answering machine If your Brother machine shares the line with a Voice Mail subscriber service please see Voice Mail gt gt page 36 If your Brother machine is on a line with the Distinctive Ring subscriber service please see Distinctive Ring gt gt page 37 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answer voice calls If you do not want your Brother machine to automatically answer any incoming faxes you should select Manual mode In Manual mode you must answer every incoming call and activate the machine to receive faxes Another device or service at your location may be answering the call before your Brother machine answers To test this lower the Ring Delay setting E Ifthe Receive Mode is set to Fax Only or Fax Tel reduce the Ring Delay to 1 ring See Ring Delay gt gt page 34 E If the Receive Mode is set to External TAD reduce the number of rings programmed on your answering machine to 2 E If the Receive Mode is set to Manual DO NOT adjust the Ring Delay setting Have someone send you a test fax E If you received the test fax successfully your machi
71. e EXT jack of your machine If your TAD is plugged into a wall jack both your machine and the TAD will try to control the telephone line See the illustration below Before you connect the external TAD remove the protective cap 2 from the EXT jack on the machine 1 TAD 2 Protective Cap When the TAD answers a call the screen shows Telephone IMPORTANT DO NOT connect a TAD elsewhere on the same telephone line SSS 39 Chapter 6 Connections The external TAD must be plugged into the jack labeled EXT Your machine cannot work properly if you plug the TAD into a wall jack unless you are using Distinctive Ring Plug the telephone line cord from the telephone wall jack into the jack labeled LINE Remove the protective cap 1 from the jack labeled EXT and then plug the telephone line cord from the external TAD into the EXT jack Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its handset jack Set your external TAD to four rings or less The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD Set the TAD to answer calls oo oO Set the Receive Mode to External TAD See Choose the correct Receive Mode gt gt page 31 Recording an outgoing message OGM on the external TAD Timing is important in recording this message The way you record this message will affect both ma
72. e SIC cto sada tetas beccetweceree teh deetatledcee creer iigacuatUiadendeutaet nae 36 SOIC WM sssri cece ten Senin ee iee aeae ene a a a hacen EE EEEE EEE E EESE 36 Distinctive RING cre e a ae te ae Pee 37 Connecting an external TAD telephone answering deviCe c cccceceeeees 39 GONNECION Scienci in anisa r a ea e a aiee 40 Recording an outgoing message OGM on the external TAD 06 40 Multi line connections PBX joi ccct scr ctcn ich octeitenanestapeeeisaeleediensbeetece hse esd 41 External and extension telephones 2 c cceeeeeeeee cee ceeeeeeeeeeeseeeeeeeenseneeneaees 41 Connecting an external or extension telephone ccccceeeeeeeeeeeeeeeeeeeees 41 Using external and extension telephones ccc ceeceeeeeeeeeeeee tees eeeeeeeeeeeeeees 42 Using a non Brother cordless external telephone cceeeeeeeeeeeeeeeeees 42 Using remote OCS ec ilo aie ace toe saleseatled esiips te nceicegetiaees eialasticdeddSaceedepetes 42 7 Dialing and storing numbers 44 How to Ma ssspecee siieertinctecsestauscdaengusdiptbeinecdtuaauselanvdansindebepanisbdaveascuudcudensuniepsocudegdend 44 Manual dialing ccc acces edanteeeecscee anea aaaea EEEa ATE TAE 44 Speed DUNO airen eerie OR 44 FGI Al me a e e a r e 44 Storing TITUS cecce e a E E 45 Storing a NS artic vc teectecececaciee ee es eee a aaan r Epa EOE oa eaae Aa aiia aiaa 45 Storing Speed DiahnUMDONS scosascgeccsecc dec cece ies ireescnat
73. ear the end of its life and someone is sending you a color fax your machine s handshake will ask that the fax be sent as black amp white If the sending machine has the ability to convert it the color fax will be printed at your machine as a black amp white fax Order a new ink cartridge You can continue printing until the screen shows Cannot Print See Ordering accessories and supplies gt gt page ii and Replacing the ink cartridges gt gt page 58 Low Temperature The print head is too cold Allow the machine to warm up Media Error The memory card is either corrupted improperly formatted or there is a problem with the memory card Remove the memory card from the media drive slot of the machine and format it properly Put the card firmly into the slot again to make sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB Flash memory drive you are using has no available space or already contains 999 files Your machine can only save to your memory card or USB Flash memory drive if it contains less than 999 files Delete unused files to free some space and try again No Caller ID There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your telephone company I
74. ed data via FTP Level1 Option1 Option2 Option3 Descriptions Page Scan to File You can scan a black amp See white or a color document into your computer Scan to Media Start Lets you scan directly toa 54 when a memory memory card or USB card or USB Flash memory drive Flash memory drive is inserted Options Quality Color 100 dpi You can choose the scan 54 Color 200 dpi resolution and file format for your document Color 300 dpi Color 600 dpi B W 100 dpi B W 200 dpi B W 300 dpi File Type If you choose Color option in Quality setting PDE JPEG If you choose B amp W option in Quality setting TIFF PDE File Name You can rename the file Set New Default Quality You can save your scan See settings as the default File T eo eee settings Factory Reset You can restore all settings back to the factory settings Scan to Network Profile Name You can send scanned See See Software User s Guide See Advanced User s Guide N R The factory settings are shown in Bold with an asterisk 112 Menu and features Level1 Option1 Option2 Option3 Descriptions Page Scan to email PC You can scan a black amp white or a color document into your E mail application E mail Server Available after IFAX is downloaded Manual Speed Dial You can scan a black amp white or a co
75. eee ee cece eee eee aaaaaaeaeaeaaeaeanaaeeeceaeeeeeeeeneees 134 Go gfe Uae 0 Le oC 1d eran eee en ee meee rT ene mene er 135 Network LAN as tiene enc neinei naeia ton ti ESEE e E ERE EAEEREN REEE EER 136 E Index 137 Table of Contents ADVANCED USER S GUIDE The Advanced User s Guide explains the following features and operations You can view the Advanced User s Guide on the CD ROM General setup 8 PhotoCapture Center Printing photos from a Memory storage Volume Settings memory card or USB Flash Automatic Daylight Saving Time memory drive pieee Mads PhotoCapture Center operations LCD screen A Dial Prefix Print Images Pa de iaa PhotoCapture Center print settings j E Scan to a memory card or USB Flash memory drive Security features Secure Function Lock 2 0 9 Printing photos from a camera Sending a fax Printing photos directly from a Additional sending options PictBridge camera 7 Additional sending operations Printing photos directly from a digital Polling overview camera without PictBridge Receiving a fax A Routine maintenance Memory Receive Black amp White only Cleaning and checking the machine Remote Retrieval Packing and shipping the machine Additional receiving operations Polling overview B Glossary Dialing and storing numbers C Index Voice operations Additional dialing operations Additional ways to store numbers Printing reports Fax reports Reports Making copies Copy
76. eeeeees i C Cleaning print head ssie serran 62 SANNET sacrae 61 Connecting external TAD answering machine s s s 39 40 external telephone ccceeeeeeeeees 41 Consumable iteMS ccccceeceeseeeeeeeeees 135 Control panel OVervieW essees 6 ControlCenter See Software User s Guide Copy paper SIZE tecetiictcrccressegutehehivamteriaaterndiass 49 paper type sctvcdiducedornz dnb tuedonsatecsececeteedndees 48 USING ADF ss ooreis enico eenen 24 using scanner glass eee 25 Cordless telephone non Brother 42 Custom RINGING sceucescotacucenccctatenccekexacsnnent 37 Custom telephone features on a single NEN si csiesuacscae axteatetne saad tis ee aena E acta wid 90 D Data Ident A Calll ccccscesseseeeeeeeeeeeees 36 Dialing a PAUSE sarpriikiereeip ieoi as 45 MIWA scectecccdecegoeesta peel EE 44 Speed Dial serieen 44 Distinctive Ring wc dicescteceecracetestrosesceedneeteer 37 setting ring pattern a se 38 tuning Off sesiis 38 Document ereke IALO IMSE EE 24 25 E Easy Receive ceceeeeeeceeccecseeeeeeeeeeeerees 35 Envelopes ccccccenseeeeeees 15 16 22 23 Error messages on Screen nesses 64 B amp W Print Only seese 65 Cannot Detect ccccccceeceeeceeeeeeeeeees 65 Cannot PriNt cite ccc e ot aretee eeu 66 Comm ETOP se vei saesiesed ie cecateietcadncdextidtind 66 Cover is Open cdecctce cote cvecidewetdatcandentdends 66 Data Remaining seeen 66 Document Jam siiede
77. eeeees 95 Mode entering COPY a e eee cece 6 A E E EE 6 PHOTO ooo ec eee cecccenecccececueeceececeeeeaneeateesaeeees 6 SCAN erae e a epee me EEs 6 Multi line connections PBX n 41 N Network Printing See Network User s Guide Scanning See Software User s Guide O On screen programming esseeeeeees 95 P Paper seirian sot aeeetn date rnia nE aae eanit 20 126 capaci naera e 23 loading cc aches so a eeceoensececccines 12 15 loading envelopes and postcards 15 Printable area ee ceeeeeeseeeeeeeeeeeeeeeeees 18 Ed ene eee eee en 19 size of document eeeeeeeeeceeeeeeceeeeeeeeee 24 1 Le EE S eee 19 22 PaperPort 12SE with OCR See Software User s Guide See also Help in the PaperPort 12SE application Personalized Ring aseeseen 37 PhotoCapture Center from PC See Software User s Guide Memory Stick PRO o 0 sec ncaicncceecess 50 Memory Stick assesssssesesererrrrsrren 50 MultiMedia Card cccccccecssesesseeeeeees 50 Preview photos ccccssseceeceeseseeeeenens 53 Print settings Quality eisint nennir arieni 53 Printing all photos sssssssnensessseesnenrerrrrrreerssess 53 Scan to Media change file name essences 54 SD Memory Card cceceeteeeeee 50 SDHC Memory Card sassen 50 SDXC Memory Card assesses 50 specifications ccceceeeeeeeeeeeeeseeaeenes 129 Presto PageManager See Software User s Guide See also Help in the Pres
78. eful information about PDF file Brother printing data from your mobile phone and Solutions Center 1 transmitting scanned data from the Brother machine to your mobile phone 1 Visit us at http solutions brother com vi Table of Contents BASIC USER S GUIDE 1 General information 1 Using the documentatioM ess crac cect es re aE EAE EEEa ia 1 Symbols and conventions used in the documentation c csseeeeeeeeeeeeeeees 1 Accessing the Advanced User s Guide Software User s Guide Network User s Guide and Network Glossary c sescceeeeeeeeeeeseeeseeeeeeeeeees 2 Viewing TG CUIT IGT cis cs cdc pceccetsciaceansduanimawenrebeteeiucenisudansaeineoseacdusccenedy 2 Accessing Brother Support Windows ee ee ee een errr 4 Accessing Brother Support Macintosh ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeaeaeaeeeeees 5 Control panel Overview do cra telat darian coe rareincenn eee nc ccedaueduadenad unary edeeideneueMeverrast 6 1 9 Touchscreen plus Touchpanel Controls c ccccccccceceeeceeeeeeeeeeeeeeeeeeees 8 Basic OPC ANOS isien pnns eaea E E daca EAE EO Ta EEE EEEa 9 F vorte SUNOS cece oi tas cease e pEi E EE EAER EEE 10 Registering Favorite Settings ccccececeeeeceeeeee cece eeee ee eea ea ea eaeaeaeaeeaeaeaeeees 10 Changing Favorite Settings oscar sha cc se ctteartretiotintiede nee anennenwecdsenmin 11 Deleting Favorite Settings ccecececeeeeee eee ee ee eee t e
79. en you lift an extension or external telephone press the fax receive code 5 1 e If you send faxes from a computer on the same telephone line and the machine intercepts them set Easy Receive to O Press Menu Press A or Y to display Fax Press Fax Press A or to display Setup Receive Press Setup Receive Press A or to display Easy Receive Press Easy Receive Press On or Of f 0098 098 69006 Press Stop Exit devices Telephone services Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer Features like Voice Mail Call Waiting Call Waiting Caller ID RingMaster answering services alarm systems or other custom features on one telephone line may create problems with the operation of your machine If you have Voice Mail on your telephone line please read the following carefully Voice Mail If you have Voice Mail on the same telephone line as your Brother machine Voice Mail and the Brother machine will conflict with each other when receiving incoming calls For example if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings then your Brother machine will answer first This will prevent callers from being able to leave a message in your Voice Mail Similarly if your Brother machine is set to answer after 4 rings and your Voice Mail is
80. er BP61 Other Glossy Choose the paper type Paper Size 4 x6 5 x7 Letter Ledger A4 A3 When A4 or Letter is chosen 3 x4 3 5 x5 4 x6 5 x7 6 x8 Max Size Choose the paper and print size Brightness OE uT ae a _ DRE 2 Adjusts the brightness Contrast San map EEEa 1 mezz 2 Adjusts the contrast See See Advanced User s Guide The factory settings are shown in Bold with an asterisk E 119 Option1 Option2 Option3 Option4 Descriptions Page True2Life On White Balance E Adjusts the hue of the See e white areas off 2 SSS a m a amp 0 z 4 2S Ss 2 Sharpness E 7 Enhances the detail of the se image Sa a ek 0 e 1 a a3 2 Color Density 2 Adjusts the total amount aa of color in the image Ses A ok 0 aS 1 oe a Cropping On Crops the image around the margin to fit the paper OFE A z i size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping Borderless On Expands the printable Off area to fit the edges of the paper Print Date On Prints the date on your Does not appear off priate when DPOF Print is chosen Set New Default Print Quality Paper Type Paper Size Brightness Con
81. es 2 Do one of the following to load your document E Place the document face up in the ADF See Using the ADF gt gt page 24 E Place the document face down on the scanner glass See Using the scanner glass gt gt page 25 If you want more than one copy enter the number up to 99 Press Black StartorColor Start Stop copying To stop copying press Stop Exit 47 Chapter 8 Copy settings You can change the following copy settings Press COPY and then press Options Press A or to scroll through the copy settings When the setting you want is displayed press it and choose your option Basic User s Guide For details about changing the following copy settings gt gt page 48 E Paper Type E Paper Size Advanced User s Guide For details about changing the following copy settings Advanced User s Guide Copy settings E Quality E Fnlarge Reduce Page Layout 2inl ID Stack Sort Density Duplex Copy Ink Save Mode Thin Paper Copy E Book Copy E Set New Default E Factory Reset AY Note If you want to sort copies use the ADF 48 Paper Options Paper Type If you are copying on special paper set the machine for the type of paper you are using to get the best print quality Press COPY Load your document Enter the number of copies you want Press Options Press Aor v to display Paper Type Press Paper Type 00000
82. eshooting 91 Network Difficulties continued Difficulty Suggestions The network scanning feature does not work It is necessary to configure the third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below In Name Enter any description for example Brother NetScan In Port number Enter 54925 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Macintosh users only Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 The network PC Fax Receive feature does not work Windows users only It is necessary to set the third party Security Firewall Software to allow PC FAX Rx To add port 54926 for Network PC FAX Rx enter the information below In Name Enter any description for example Brother PC FAX Rx In Port number Enter 54926 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer The Brother software cannot be installed Windows users If the Security Software warning appears on the PC screen during the installation change the Security Software settings to
83. essory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase Note In Canada only Visa and MasterCard are accepted In USA 1 800 947 1445 fax 1 877 552 MALL 1 877 552 6255 http www brothermall com In Canada 1 877 BROTHER http www brother ca Description Item Ink Cartridge Super High Yield lt black gt LC79BK Prints approx 2 400 pages 1 Ink Cartridge Super High Yield lt yellow gt LC79Y Prints approx 1 200 pages 1 Ink Cartridge Super High Yield lt cyan gt blue LC79C Prints approx 1 200 pages Ink Cartridge Super High Yield lt magenta gt red LC79M Prints approx 1 200 pages 1 Ink Cartridge High Yield lt black gt LC75BK Prints approx 600 pages 1 Ink Cartridge High Yield lt yellow gt LC75Y Prints approx 600 pages Ink Cartridge High Yield lt cyan gt blue LC75C Prints approx 600 pages 1 Ink Cartridge High Yield lt magenta gt red LC75M Prints approx 600 pages Premium Plus Glossy Photo Paper Ledger size 20 sheets Letter size 20 sheets 4 x 6 size 20 sheets BP71GLGR BP71GLTR BP71GP Premium Glossy Photo Paper Letter size 20 sheets 4 x 6 size 20 sheets BP61GLL USA onl
84. et eeeeeeaa aa aa aaeaeaeaeeaeaeaaeees 11 Recalling Favorite Settings agededcceutscrcoctsicaciuliiet oe cheuuieiunearndinsierd ws deed ecsaenteee 11 2 Loading paper 12 Loading paper and other print MECIa cee cece eee ee cece eee eee eee eeeeeeeeeeeeeeeeeeeeeeaneaee 12 Loading envelopes and postcards ccccccseeeeeeeeeeeeeeeceeeeeeeeeeaeeetseeeeeneees 15 eA 4 2 o c earner Reet ee mene eer e e re ee oer ete e ere ys 18 ace 2 gees lt 4 9 Renee Rr er ee er rE ia a e E eee nee epee oom ne oe eee 19 Paper Typermania E E eee ene 19 Paper SIZE ence ccc eb cease cae ede cticemecscs eee ies see ce EE 19 Secure Paper Feed mode for Ledger size Short Grain Papet 00 20 Acceptable paper and other print Media eee cece eee cree eee eeaeaaeaeeeteeeeeeeeeees 20 Recommended print media ctexceteriercacs cance redbcensicataLecueelaahvetereuaeeecbeldetesets 21 Handling and using print Media cceceeeee cee eeeeteceeeeneeeeeeeeeseeeeeeaeeneeeees 21 Choosing the right print Media eee cece cece eee e eee eee teed eeeteteteneneeeeees 22 3 Loading documents 24 How to load documents i ine ect oceanic dee cele 24 Using the ADF area os te cece cals Peete Se Seedcuaescaecdid xe Saueraeegestenicnescatced sogeeuce deedaneiveces 24 Using the scanner glass sacs cceavrcuth cobs tee teckatest eet as eh etereuntetomncetdetetate 25 Unscannable area sess cac seca etic setcezecconce deca tieetnaceedenccacacededeteag cec
85. f you want to use the Caller ID feature call your telephone company gt gt Advanced Users Guide Caller ID No File The memory card or USB Flash memory drive in the media drive does not contain a JPG file Put the correct memory card or USB Flash memory drive into the slot again No Ink Cartridge An ink cartridge is not installed properly Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges gt gt page 58 68 Troubleshooting Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray Do one of the following E Refill the paper in the paper tray and then press Black Start or Color Start E Remove the paper and load it again and then press Black Start or Color Start See Loading paper and other print media gt gt page 12 The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam gt gt page 75 If this error occurs often during duplex copying or duplex printing the paper feed rollers may be stained with ink Clean the paper feed rollers gt gt Advanced Users Guide Cleaning the paper feed rollers Paper dust has accumulated on the surface of the paper pick up rollers and the back sides of the paper feed rollers Clean the paper pick up rollers and the back sides of
86. g The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Received color fax prints only in black amp white Replace the color ink cartridges that have reached the end of their life and then ask the other person to send the color fax again See Replacing the ink cartridges gt gt page 58 Left and right margins are cut off or a single page is printed on two pages Turn on Auto Reduction gt Advanced User s Guide Printing a reduced incoming fax Telephone Line or Connections Difficulty Suggestions Dialing does not work No dial tone Check that the machine is plugged in and that the On Off key is on Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Canada only Change the Tone Pulse setting gt gt Quick Setup Guide Verify that the telephone line and jack are working by connecting a known working telephone and telephone line to the jack Then lift the external telephone s handset and listen for a dial tone If there is no dial tone ask your telephone company to check the line and or jack The machine does not answer when called Make sure the machine is in the correct Receive Mode for your setup See Choose the correct Receive Mode gt gt page 31 Check for a dia
87. g Genuine Brother Innobella Ink Using non Brother supplies may affect the print quality hardware performance and machine reliability Make sure you are using one of the recommended types of paper See Acceptable paper and other print media gt gt page 20 The recommended environment for your machine is between 68 F to 91 F 20 C to 33 C White horizontal lines appear in text or graphics Clean the print head See Cleaning the print head gt gt page 62 Make sure you are using Genuine Brother Innobella Ink Try using the recommended types of paper See Acceptable paper and other print media gt gt page 20 The machine prints blank pages Clean the print head See Cleaning the print head gt gt page 62 Make sure you are using Genuine Brother Innobella Ink Characters and lines are blurred Check the printing alignment See Checking the print alignment gt gt page 63 Printed text or images are skewed Make sure the paper is loaded properly in the paper tray and the paper side guides are adjusted correctly See Loading paper and other print media gt gt page 12 Make sure the Jam Clear Cover is closed properly Smudge or stain at the top center of the printed page Make sure the paper is not too thick or curled See Acceptable paper and other print media gt gt page 20 Printing appears dirty or ink seems to run Make sure you are
88. g the print head assembly A CAUTION If ink gets in your eyes wash it out with water at once and call a doctor if you are concerned 58 Routine maintenance IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party ink and or cartridges To protect your investment and obtain premium performance from the Brother machine we strongly recommend the use of Genuine Brother Supplies Open the ink cartridge cover If one or more of the ink cartridges have reached the end of their life the screen shows B amp W Print Only or Cannot Print Routine maintenance B Press the lock release lever as shown to 4 Turn the green release lever on the release the cartridge for the color orange protective packing 1 clockwise indicated on the screen Remove the until it clicks to release the vacuum seal cartridge from the machine Then remove the orange protective packing as shown Open the new ink cartridge bag for the Each color has its own correct position color shown on the screen
89. hine will stop all print operations and you will not be able to use the machine until you change to a new ink cartridge in the following cases e If you unplug the machine or take out the ink cartridge e If the paper type is set to Other Glossy Brother BP71 or Brother BP 6l Windows users If you check Slow Drying Paper in the Basic tab of the printer driver Macintosh users If you check Slow Drying Paper in the Print Settings of the printer driver Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it Take out the new ink cartridge and re install it slowly until it clicks If you are not using Genuine Brother Innobella ink the machine may not detect the ink cartridge Use a new Genuine Brother Innobella Ink Cartridge If the error is not cleared call Brother Customer Service An ink cartridge is not installed properly Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges gt gt page 58 65 Error Message Cause Action Cannot Print Replace Ink One or more of the ink cartridges have reached the end of their life The machine will stop all print operations While memory is available black amp white faxes will be stored in the memory If a sending machine has a color fax the machine s handshake will ask that the fa
90. iewing Documentation Macintosh D Turn on your Macintosh Insert the Brother CD ROM into your CD ROM drive The following window will appear e000 T MFL_PRO Suite T a Start Here OSX Utilities brother EP MFL_PRO Suite Double click the Documentation icon Double click your language folder amp Double click top pdf If the country screen appears choose your country After the list of User s Guides appears choose the guide you want to read How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning E ControlCenter E Network Scanning ScanSoft PaperPort 12SE with OCR How to Guides Windows users E The complete ScanSoft PaperPort 12SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 12SE application Presto PageManager User s Guide Macintosh users E Note Presto PageManager is available as a download from http nj newsoft com tw download brother PM9SElnstaller_BR_multilang dmg E The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application General information How to find Network setup instructions Your machine can be connected to a wireless or wired network Basic setup instructions gt gt Quick Setup Guide If yo
91. ine it will show Use Printer Online Select this option to enable the printer If old unprinted data remains in the printer driver spooler it will prevent new print jobs from printing Open the printer icon and delete all data as follows Windows 7 Click ED revices and Printers Printers and Faxes Windows Vista Click OE contro Panel Hardware and Sound Printers Windows XP Click Start Control Panel Printers and Other Hardware Printers and Faxes Macintosh Click System Preferences Print amp Fax 82 Printing continued Troubleshooting Difficulty Suggestions Poor print quality Check the print quality See Checking the print quality gt gt page 62 Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine s menu matches the type of paper you are using See Paper Type gt gt page 19 gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh Make sure that your ink cartridges are fresh The following may cause ink to clog E The expiration date written on the cartridge package has passed Genuine Brother Innobella ink cartridges stay usable for up to two years if kept in their original packaging E The ink cartridge has been in your machine for over six months E The ink cartridge may not have been stored properly before use Make sure you are usin
92. ing additional settings go to step GY Note e If you chose color in the resolution setting you cannot choose TIFF e If you chose black amp white in the resolution setting you cannot choose JPEG Press Black Start or Color Start Printing a document The machine can receive data from your computer and print it To print from a computer you must install the printer driver gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh Install the Brother printer driver on the CD ROM gt gt Quick Setup Guide From your application choose the Print command Choose the name of your machine in the Print dialog box and click Preferences Choose the settings you want in the Properties dialog box E Media Type E Print Quality E Paper Size E Orientation E Color Grayscale E Ink Save Mode E Scaling Click OK Click Print to begin printing How to print from a computer 55 Scanning a document There are several ways to scan documents You can use the SCAN key on the machine or the scanner drivers on your computer D To use the machine as a scanner you must install a scanner driver If the machine is on a Network configure it with a TCP IP address E Install the scanner drivers on the CD ROM gt gt Quick Setup Guide E Configure the machine with a TCP IP address if network scanning does not work g
93. ions Descriptions Page Print Reports Transmission Prints these lists and See Quick Dial Alphabetical Teports Order Numerical Order Fax Journal _ User Settings Network Config WLAN Report Caller ID hist Machine Info Serial No Lets you check the serial 94 number of your machine Initial Setup Receive Mode Fax Only Choose the Receive 31 Mode that best suits your Fax Tel needs External TAD anual Date amp Time Puts the date and time on See the screen and in the headings of the faxes you send Station ID Fax Enter your name and fax number to appear on Name each page you fax Tone Pulse Tone Choose the dialing mode Canada only Pulse Dial Tone Detection You can shorten the dial 93 __ tone detect pause No Detection Dial Prefix On Sets a prefix number that See off will always be added before the fax number every time you dial Compatibility High Adjusts the modem speed 93 to help resolve Normal See Advanced User s Guide See Quick Setup Guide A The factory settings are shown in Bold with an asterisk 107 Level1 Level2 Level3 Options Descriptions Page Initial Setup Continued Reset Network Resets the print server back to its factory default settings such as the password and IP address information Speed Dial amp Fax Deletes
94. it off temporarily and turn it back on later When you get a new fax number make sure you reset this feature Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine Some ring patterns cannot be registered The ring patterns below are supported by your Brother machine Register the one your telephone company gives you Ring Rings Pattern 1 long long rw 2 short long short TUL 3 short short long TTL 4 very long 1 normal pattern 37 Chapter 6 Note Ring Pattern 1 is often called Short Short and is the most commonly used If the ring pattern you received is not on this chart please call your telephone company and ask for one that is shown E The machine will only answer calls to its registered number E The first two rings are silent on the machine This is because the fax must listen to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring E f you program the machine properly it will recognize the registered ring pattern of the fax number within 2 ring patterns and then answer with fax tones When the voice number is called the machine will not answer Registering the Distinctive Ring pattern Very Important After you have set the Distinctive Ring feature to On your Distinctive Ring number will receive faxes auto
95. iver Mac OS X 10 6 x users can also scan documents using the ICA Scanner Driver gt gt Software User s Guide Scanning a document using the ICA driver Mac OS X 10 6 x Poor scanning results when using the ADF Try using the scanner glass See Using the scanner glass gt gt page 25 OCR does not work Try increasing the scanner resolution Macintosh users Make sure you have finished downloading and installing Presto PageManager from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang dmg 90 Software Difficulties Troubleshooting Difficulty Suggestions Cannot install software or print Windows users only Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Device Busy Make sure the machine is not showing an error message on the screen Cannot print images from FaceFilter Studio To use FaceFilter Studio you must install the FaceFilter Studio application from the CD ROM supplied with your machine gt gt Quick Setup Guide Also before you start FaceFilter Studio for the first time you must make sure your Brother machine is turned on and connected to your computer This will allow you to access all the functions of FaceFilter Studio PhotoCapture Center Difficulties Difficulty Suggestions Removable Disk does not work properly 1 Take out the memor
96. keecaceseemeueees 26 4 Sending a fax 27 Howto SING Ch TAK cece ce tc nenesinin co repe dnc EEE REE SE onaceecioacanaeusentencinee 27 SOP TUG act flee erence eee e een aE E EEr ioe 29 Setting scanner glass size for faxing cccecececeece cece tenet eee ee ee eeeteteteeeteneeees 29 Color fax ANS IMS SION sssaaa AE E cto EE EEEa a 29 Canceling a fax in progresSS xssccc deters cdacta iad cee vsidedictteteaterpeeadtacunanexsudienienideucoens 29 Transmission Verification REPOFt ccceceeeeeeeeeeeeeeeeaeaeaeeeececeeeeeeeeeeeeeeeeees 29 vii 5 Receiving a fax 31 Receive MOO SS sissors eese ie e EEE EE p EEE E iE pini 31 Choose the correct Receive Mode c cccccccecececeeceeeeeeeeeeeeeeeeeeteteteteneeeees 31 Using RECEIVE Modes sosiviesiedicd cate nsacespaatedieviecdans truaseusauhunuuncdiedieudan E Epoa aR EpL iani 33 FAX ONIY Seene a e E ROE E eenet ee nate 33 Fax else a e E E EE 33 ke 9 8 E E E E E A ee ee eee 33 External TAD sige eaepteeapeceirctercnsareacerneesececs Ea e EE EEP ORERE 33 Receive Mode settings sss tices deereende isi ad dacsasdarmeecetencadusbaivniansnielewsteamtadyscussueusadueses 34 Ring Delay ai ecrcaccti ed Secs ec aa ayGdeecepbed cates Geter bieteseacdtaemiend etm ueuses eeacateddendceeuete 34 F T Ring Time Fax Tel mode Only ssictecsees ccs set ececeteriadunsiaavsceuesed assuacsensueedancs 34 ESV RECEVOS eds cheer ereecercnndieneudaets 35 6 Telephone services and external devices 36 Telephon
97. l tone If possible call your machine to hear it answer If there is still no answer check that the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine If there is no ringing when you call your machine ask your telephone company to check the line 86 Receiving Faxes Troubleshooting Difficulty Suggestions Cannot receive a fax Make sure your machine has a dial tone by pressing the Hook key If you hear static or interference on your fax line please contact your local telephone company Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine If you subscribe to DSL VoIP or MagicJack services please contact your service provider for connection instructions To lower the modem speed and turn off ECM error correction mode see Telephone line interference VoIP gt gt page 93 Make sure the machine is in the correct Receive Mode This is determined by the external devices and telephone subscriber services you have on the same line as the Brother machine See Choose the correct Receive Mode gt gt page 31 If you have a dedicated fax line and want your Brother machine to automatically answer all incoming faxes you should select Fax Only mode If your Brother machine shares a line with an external answering machine you should select External TAD mode In External TAD mod
98. lded See the step in Loading paper and other print media gt gt page 12 Make sure the Jam Clear Cover is closed properly See the step in Paper is jammed at the back of the machine gt gt page 76 Make sure the Base Pad in the paper tray is not dirty gt Advanced User s Guide Cleaning the paper pick up rollers There is a paper jam Make sure the paper length guide is set to the correct paper size Do not extend the paper tray when you load A5 or smaller size paper See Printer jam or paper jam gt gt page 75 The paper jams when you use duplex copy or duplex print Use one of the jam prevention settings Duplex1 or Duplex2 For copying Advanced User s Guide Duplex 2 sided copying For printing gt gt Software User s Guide Duplex Booklet Windows gt gt Software User s Guide Duplex Printing Macintosh If paper jams occur often during duplex copying or duplex printing the paper feed rollers may be stained with ink Clean the paper feed rollers gt gt Advanced User s Guide Cleaning the paper feed rollers Printed pages are not stacked neatly Make sure you are using the paper support flap See Loading paper and other print media gt gt page 12 84 Printing continued Troubleshooting Difficulty Suggestions Machine does not print from Adobe Illustrator Try to reduce the print resolution gt gt Software User s
99. lor document into your E mail Server Manual You can enter an E mail address using the buttons on the LCD Speed Dial You can search for an E mail address that you have stored in the machine Quality Options Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi B W 100 dpi B W 200 dpi B W 300 dpi File Type Options If you choose Color option in Quality setting PDF JPEG If you choose B amp W option in Quality setting TIFF PDF Chooses the file format to send the scanned data via E mail server See See Software User s Guide See Advanced User s Guide The factory settings are shown in Bold with an asterisk E 113 Level1 Option1 Option2 Option3 Descriptions Page Scan to email E mail Server Manual Set New Default You can save your scan See Continued Available after Speed Dial Options Selngs IFAX is A li downloaded Continued Quality Continued Hire Type Factory Reset You can restore all settings back to the factory settings Scan to OCR You can have your text Available after document converted toan editable text file Presto PageManager is downloaded for Macintosh users See Accessing Brother Support Macintosh gt gt page 5 Scan to Image You can scan a color picture int
100. matically The Receive Mode is automatically set to Manual and you cannot change it to another Receive Mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called When Distinctive Ring is on the screen will show D R as the Receive Mode Press Menu Press A or Y to display Fax Press Fax Press A or Y to display Miscellaneous Press Miscellaneous 6 Press Distinctive Press Set Press the stored ring pattern you want to use Press OK You will hear each ring pattern as you press its number Make sure you choose the pattern that the telephone company gave you Press Stop Exit Distinctive Ring is now set to On Turning off Distinctive Ring Press Menu Press A or Y to display Fax Press Fax Press A or Y to display Miscellaneous Press Miscellaneous Press Distinctive Press A or v to display Of Press O 0000 690086 Press Stop Exit GY Note If you turn off Distinctive Ring the machine will stay in Manual mode You will need to set the Receive Mode again See Choose the correct Receive Mode gt gt page 31 Connecting an external TAD telephone answering device You may choose to connect an external answering device However when you have an external TAD on the same telephone line as the machine the TAD answers
101. mber will be stored do one of the following E To accept the displayed next available Speed Dial location press OK E To enter a different Speed Dial location press and then enter a 2 digit number using the buttons on the screen Press OK 45 Chapter 7 Note If the 2 digit Speed Dial location you choose is already taken the OK button on the screen will not work Choose a different location When the screen displays your settings press OK to confirm Do one of the following E To store another Speed Dial number repeat steps to E To finish storing numbers press Stop Exit Changing Speed Dial names or numbers You can change or delete a Speed Dial name or number that has already been stored Press SpeedDial Press Alphabetical or Numerical Press More 4 Do one of the following E Press Aor Y to display Change Press Change to edit the names or numbers E Press A or Y to display Delete Press Delete Delete the numbers you want to delete by pressing them to display a red check mark Press OK Press Yes to confirm Go to step amp Press A or to display the number you want to change Press the number you want to change 46 Do one of the following E f you want to change the name press Name Enter the new name up to 16 characters by pressing the buttons on the screen See Entering Text gt gt page 123 Press OK
102. me or fax number the time and date of transmission duration of transmission number of pages sent and whether or not the transmission was successful There are several settings available for the Transmission Verification Report E On Prints a report after every fax you send E On Image Prints a report after every fax you send A portion of the fax s first page appears on the report E Off Prints a report if your fax is unsuccessful due to a transmission error The report will also print if you send a color fax that the receiving machine prints in black amp white of is the default setting E Off Image Prints a report if your fax is unsuccessful due to a transmission error The report will also print if you send a color fax that the receiving machine prints in black amp white A portion of the fax s first page appears on the report 29 OO 00 0000 Chapter 4 Press Menu Press or Y to display Fax Press Fax Press A or v to display Report Setting Press Report Setting Press A or Y to display Transmission Press Transmission Press A or to display On On Image Off or Of f Image and then press the option you want Press Stop Exit Note 30 If you choose On Image or Of f Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off The image will not appear on the report when you send a color
103. mming options Menu and features Memory Storage Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Overseas Mode will be lost You may have to reset the time and date 95 Menu table The menu table will help you understand the menu selections and options that are found in the machine s programs The factory settings are shown in Bold with an asterisk Menu Level1 Level2 Level3 Options Descriptions Page Favorite Settings Copy Quality Paper Type Paper Size Enlarge Reduce Density Stack Sort Page Layout Duplex Copy Advanced Settings Fax Address Fax Resolution Contrast Batch TX Real Time TX Overseas Mode Glass ScanSize Scan Scan to Media Quality File Type File Name Scan to Network Scan to FTP Profile Name Lets you quickly and easily recall and apply your previously registered preferred settings 10 See Advanced User s Guide The factory settings are shown in Bold with an asterisk 2 96 Menu and features Level1 Level2 Level3 Options Descriptions Page General Setup Ink Test Print Print Quality Lets you check the print 62 uality or alignment Alignment q y g Cleaning Black Lets you clean the print 62 head Color All Ink Volume Lets you check the See available ink volume Mode Timer
104. n from the lists 8 SpeedDial Lets you set up Speed Dial and Group numbers Also you can search for the number you want to dial 9 Current Receive Mode Lets you see the current Receive Mode E Fax Fax Only E F T Fax Tel E TAD External TAD E Mnl Manual Note When the Distinctive Ring feature is turned on the screen shows D R For details see Distinctive Ring gt gt page 37 10 Wireless Status A four level indicator shows the current wireless signal strength if you are using a wireless connection 0 Max e Q The warning icon D appears when there is an error or maintenance message For details see Error and Maintenance messages gt gt page 64 Basic Operations To operate the screen use your finger to press the Menu or option button directly on the screen To display and access all the screen menus or options in a setting press A or to scroll through them IMPORTANT DO NOT press the screen with a sharp object such as a pen or stylus It may damage the machine The following steps show how to change a setting in the machine In this example the Receive Mode setting is changed from Fax Only to Fax Tel Press Menu Press A or v to display Initial Setup Menu Initial Setup Press Initial Setup eh Press A or to display Receive Mode Initial Setup Dated amp T ime QO Press Receive Mode QO Press A or Y to display Fax Tel
105. ne is operating properly Remember to reset your Ring Delay or answering machine setting back to your original setting If receiving problems recur after resetting the Ring Delay then a person device or subscriber service is answering the fax call before the machine has a chance to answer E f you were not able to receive the fax then another device or subscriber service may be interfering with your fax reception or there may be a problem with your fax line 87 Receiving Faxes continued Difficulty Suggestions Cannot receive a fax continued If you are using a telephone answering machine External TAD mode on the same line as the Brother machine make sure your answering machine is set up correctly See Connecting an external TAD telephone answering device gt gt page 39 1 Plug the telephone line cord directly from the wall telephone jack to your Brother machine s LINE jack 2 Remove the protective cap from your Brother machine s EXT jack and then plug the telephone line cord from your answering machine into the EXT jack 3 Set your answering machine to answer within 4 rings If you are having problems receiving faxes or voice messages set your answering machine to answer within 2 or 3 rings 4 Record the outgoing message on your answering machine E Record five seconds of silence at the beginning of your outgoing message E Limit your speaking to 20 seconds E End your
106. ned the sample looks like horizontal lines this are gone Routine maintenance Checking the print alignment You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded D Press Ink Press Aor Vv to display Test Print Press Test Print Press Alignment Press Start The machine starts printing the Alignment Check Sheet A B C D HL 1 iil 1 il Hill 2 Hl 2 2 W 2 M Hil gt EH 3 i 3 i al 4 Eel 4 i 4 Hil s Hal gt 5 W 5 Mil lt E lt 6 E 6 Wi 7 E 7 7 WE IE s Mi s il Ill 9 IE 9 ii o ii For the A pattern press the number of the test print that has the least visible vertical stripes 1 9 For the B pattern press the number of the test print that has the least visible vertical stripes 1 9 For the C pattern press the number of the test print that has the least visible vertical stripes 1 9 amp For the D pattern press the number of the test print that has the least visible vertical stripes 1 9 Press Stop Exit 63 Troubleshooting Error and Maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the problem and shows an error message The most common error and maintenance messages are shown below You can correct most
107. nual and automatic fax reception Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop Limit your speaking to 20 seconds End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 5 1 and Start Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it Multi line connections PBX We suggest you ask the company who installed your PBX to connect your machine If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX Telephone services and external devices External and extension telephones Connecting an ex
108. o your graphics application Web Service Scan You can scan data by Appears when Scan for Emaii using the Web Services you install a Web protocol Services Scan for OCR Scanner whichis scan for Fax displayed in your z computer s Scan for Print Network Explorer See Software User s Guide See Advanced User s Guide The factory settings are shown in Bold with an asterisk 2 114 COPY lat Menu and features Level1 Level2 Level3 Options Descriptions Page Black Start Lets you make a 47 monochrome copy Color Start Lets you make a color copy Options Quality Fast Choose the Copy See 5 resolution for the next Normal copy Best Paper Type Plain Paper Choose the paper type 48 meet E that matches the paper in Je aper the tray Brother BP71 Brother BP61 Other Glossy Transparency Paper Size Letter Choose the paper size 49 that matches the paper in L 1 Ss the tray Ledger A4 A5 A3 EXE 4 y6 See Advanced User s Guide 7 The factory settings are shown in Bold with an asterisk 115 Level1 Level2 Level3 Options Descriptions Page Options Enlarge Reduce 100 See Continued Enlarge 198 4 x6 A4 You can choose the
109. of the Touchscreen and its frame and slide it back and forth to push out the debris 70 Troubleshooting Error Message Cause Action Unable to CleanxXxX Unable to Init XX Unable to PrintXX Unable to ScanxXxX The machine has a mechanical problem OR A foreign object such as a paper clip or a piece of ripped paper is in the machine Open the scanner cover and remove any foreign objects and paper scraps from inside the machine If the error message continues disconnect the machine from the power for several minutes and reconnect it The machine can be turned off for approximately 24 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report gt gt page 72 Unusable Device Disconnect device from front connector amp turn machine off amp then on A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface then press On Off to turn the machine off and then on again Unusable Device Please Disconnect USB Device A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface For more information visit us at http solutions brother com Unplug the device from the USB direct interface Turn the machine off and then on again Wrong Ink Color A color ink cartridge has been installed in the Black ink cartri
110. oming call is a telephone call then complete the call as you normally would If you hear fax sending tones you must transfer the call to the Brother machine See Using external and extension telephones gt gt page 42 Unanswered fax and voice calls will go to your Voice Mail To set the machine in Manual Mode see Choose the correct Receive Mode gt gt page 31 Distinctive Ring Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Smart Ring Ring Master or Ident a Ring This service establishes a second telephone number on the same line as your existing telephone number and each number has its own ring pattern Typically the original number rings with the standard ring pattern and is used for receiving voice calls and the second number rings with a different ring pattern and is used for receiving faxes K Note e You must pay for your telephone company s Distinctive Ring service before you program the machine to work with it e Please call your telephone company for availability and rates What does your telephone company s Distinctive Ring do Your telephone company s Distinctive Ring service allows you to have more than one number on the same telephone line If you
111. ous Distinctive off Uses the telephone 37 Set On company s Distinctive s Ring subscriber service to register the ring pattern with the machine Caller ID Area Code View or print a listofthe See last 30 Caller IDs stored in USA only IE the memory Set up your 3 digit area code only if you do not dial it within your own area code See Advanced User s Guide The factory settings are shown in Bold with an asterisk 2 100 Network menu Menu and features Level1 Level2 Level3 Level4 Options Descriptions Page Network Wired LAN TCP IP BOOT Method Auto Choose the See ae BOOT method ee that best suits RARP your needs BOOTP DHCP IP Address 000 255 Enter the IP 000 255 address 000 255 000 255 Subnet Mask 000 255 Enter the Subnet 000 255 i 000 255 000 255 Gateway 000 255 Enter the Gateway 000 299 address 000 255 000 255 Node Name BRNXXXXXXXXXXXX Enter the Node name WINS Config Auto Chooses the WINS Static a 7 configuration mode WINS Server Primary Specifies the IP 000 000 000 000 address of the primary or Se secondary WINS server DNS Server Primary Specifies the IP 000 address of the primary or Secondary secondary DNS server APIPA On Automatically allocates the IP Off address from the link loc
112. outgoing message with your Fax Receive Code for people sending manual faxes For example After the beep leave a message or press 5 1 and Start to send a fax 5 Set your answering machine to answer calls 6 Set your Brother machine s Receive Mode to External TAD See Choose the correct Receive Mode gt gt page 31 Make sure your Brother machine s Easy Receive feature is turned On Easy Receive is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone See Easy Receive gt gt page 35 If you often get transmission errors due to possible interference on the telephone line try changing the Compatibility setting to Basic for VoIP See Telephone line interference VoIP gt gt page 93 88 Sending Faxes Troubleshooting Difficulty Suggestions Cannot send a fax Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure that the FAX key is illuminated Ask the other party to check that the receiving machine has paper Print the Transmission Verification Report and check for an error gt gt Advanced User s Guide Reports Transmission Verification Report says RESULT NG There is probably temporary noise or static on the line Try sending the fax again If you send a PC FAX message and get RESUL
113. ow to scan to a computer Scanning using a Scanning using the scanner driver ControlCenter gt Software User s Guide Scanning a gt gt Software User s Guide Contro Center4 document using the TWAIN driver Windows Windows gt Software User s Guide Contro Center2 gt gt Software User s Guide Scanning a Macintosh document using the WIA driver Windows gt gt Software User s Guide Scanning a document using the TWAIN driver Macintosh gt Software User s Guide Scanning a document using the ICA driver Mac OS X 10 6 x ap Start a scanning application and click the Scan button B Adjust the settings such as Resolution Brightness and Scan Type in the Scanner Setup dialog box Click Start or Scan to begin scanning 57 Replacing the ink cartridges Your machine is equipped with an ink dot counter The ink dot counter automatically monitors the level of ink in each of the four cartridges When the machine detects an ink cartridge is running out of ink the machine will display a message on the screen The screen will show which ink cartridge is low or needs replacing Be sure to follow the screen prompts to replace the ink cartridges in the correct order Even though the machine tells you to replace an ink cartridge there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damagin
114. p to 60 characters Setup Server SMTP Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the SMTP server address SMTP Port 00001 65535 Enter the SMTP port number Auth for SMTP None SMTP AUTH POP bef SMTP Selects the Security method for E mail notification POP3 Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 00001 65535 Enter the POP3 port number See See Network User s Guide The factory settings are shown in Bold with an asterisk E 104 Menu and features Level1 Level2 Level3 Level4 Options Descriptions Page Network Email IFax Setup Server Mailbox Name Enter the mail See box name Up to Continued Available after Continued Up 60 characters IFAX is downloaded Continued Mailbox Pwd Enter the password to login to the POP3 server Up to 32 characters APOP On Enables or disables APOP off Setup Mail RX Auto Polling On Automatically checks the POP3 Off server for new messages Poll Frequency 1Min Sets the interval Available 3Mins TOF PASRAH Hr when new messages 5Mins on the POP3 Auto Polling serv r is set to On 10Mins f 30Mins 60Mins Header All Selects the Picante contents of the re mail header to
115. paper by following the steps in Paper is jammed at the front of the machine gt gt page 75 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper PaperJam Front Rear Paper is jammed in the machine Remove the jammed paper by following the steps in Paper is jammed at the front and back of the machine gt gt page 77 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper Paper Jam Re ar Paper is jammed in the machine Remove the jammed paper by following the steps in Paper is jammed at the back of the machine gt gt page 76 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper Paper dust has accumulated on the surface of the paper pick up rollers and the back sides of the paper feed rollers Clean the paper pick up rollers and the back sides of the paper feed rollers gt Advanced User s Guide Cleaning the paper pick up rollers Screen init Fail The Touchscreen was pressed before the power on initialization was completed Make sure that nothing is touching or resting on the Touchscreen Debris may be stuck between the lower part of the Touchscreen and its frame Insert a piece of stiff paper between the lower part
116. paper manufacturer for paper specifications e Printing will be slower when using the LGR Short Grain setting 20 Acceptable paper and other print media The print quality can be affected by the type of paper you use in the machine To get the best print quality for the settings you have chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper E When you print on inkjet paper coated paper transparencies and glossy paper be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting of the machine s menu See Paper Type gt gt page 19 E When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose E When you use transparencies or photo paper remove each sheet at once to prevent smudging or paper jams E Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Recommended print media To get the best print quality we suggest using Brother paper See the table below We recommend using 3M Transparency Film when you print on trans
117. parencies Brother paper Paper Type Item Premium Plus Glossy Photo E Ledger BP71GLGR E Letter BP71GLTR m4 x6 BP71GP Premium Glossy Photo E Letter BP61GLL USA only m4 x6 BP61GLP USA only Matte Inkjet Letter BP60ML USA only Plain Inkjet E Ledger BP60PLGR USA only Letter BP60PL100 USA only Handling and using print media E Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat E Avoid touching the shiny coated side of photo paper Load photo paper with the shiny side facing down E Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing Loading paper IMPORTANT DO NOT use the following kinds of paper e Damaged curled wrinkled or irregularly shaped XX 1 0 08 in 2 mm or greater curl may cause jams to occur e Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked e Paper made with a short grain Paper capacity of the output paper tray cover Up to 50 sheets of Letter Legal or A4 20 Ib 80 g m paper E Transparencies and photo paper must be picked up from the output paper tray cover one page at a
118. process manually if there is a print quality problem Clean the print head if you get a horizontal line in the text or graphics or blank text on your printed pages You can clean Black only three colors at a time Yellow Cyan Magenta or all four colors at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty ae Press i 22 Press or v to display Cleaning hi amp Press Cleaning G Press A or Y to display Black Color or A11 and then press the option you want to clean The machine cleans the print head When cleaning is finished the machine will go back to Ready mode automatically E Note If you clean the print head at least five times and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again up to five more times If the print has not improved call Brother Customer Service See Brother numbers gt gt page i Checking the print quality If faded or streaked colors and text appear on your printouts some of the print head nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern Press i Ink Press or V to display Test Print Press Test Print
119. r Type Plain paper E Paper Size Letter Ledger 1 A3 1 Legal A4 A5 Executive 1 Minimum top and bottom margins of 0 87 in 22 mm 128 Specifications PhotoCapture Center Compatible Media 1 Resolution File Extension Media Format Image Format Color Enhancement Number of Files Folder Borderless 2 USB 2 0 Standard Memory Stick 16 MB 128 MB Memory Stick PRO 256 MB 32 GB Not available for music data with MagicGate Memory Stick Duo 16 MB 128 MB Memory Stick PRO Duo 256 MB 32 GB Memory Stick Micro M2 with Adapter 256 MB 32 GB MultiMedia Card 32 MB 2 GB MultiMedia Card plus 128 MB 4 GB MultiMedia Card mobile with Adapter 64 MB 1 GB SD Memory Card 16 MB 2 GB miniSD with Adapter 16 MB 2 GB microSD with Adapter 16 MB 2 GB SDHC Memory Card 4 GB 32 GB miniSDHC with Adapter 4 GB 32 GB microSDHC with Adapter 4 GB 32 GB SDXC Memory Card 48 GB 64 GB USB Flash memory drive 2 Up to 1200 x 2400 dpi DPOF ver 1 0 ver 1 1 Exif DCF up to ver 2 1 Photo Print JPEG 3 Scan to Media JPEG PDF Color TIFF PDF Black amp White True2Life Up to 999 files The folder inside memory cards or USB Flash memory drive is also counted File must be stored in the 4th folder level of the memory card or USB Flash memory drive Letter A4 Ledger A3 Photo 4 x 6 Photo 2L 5 x 7 a Memory cards adapters
120. r mode gt gt Quick Setup Guide Set your Station ID Press Stop Exit to interrupt the error temporarily Press Menu Press A or Y to display Service Press Service Press Data Transfer Press Report Trans Enter the fax number to which the Fax Journal report will be forwarded Press Black Start 000000 Troubleshooting Document jam Documents can jam in the ADF unit if they are not inserted or fed properly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit D Take out any paper from the ADF that is not jammed Open the ADF cover Pull the jammed document out to the right amp Close the ADF cover Press Stop Exit IMPORTANT To avoid future document jams close the ADF cover properly by pressing it down in the center O 73 Document is jammed inside the ADF Removing small documents jammed unit in the ADF D Take out any paper from the ADF that is D Lift the document cover not jammed Insert a piece of stiff paper such as Lift the document cover cardstock into the ADF to push any small paper scraps through amp Pull the jammed document out to the right Close the document cover GD Close the document cover GD Press Stop Exit O Press Stop Exit 74 Troubleshooting Printer jam or paper jam Lift the Jam Clear Flap and remove the na M jammed paper Take out
121. r press Black Start again The machine starts sending the document E To send more than one page press Yes and go to step Place the next page on the scanner glass Press OK The machine starts scanning the page Repeat steps and for each additional page Stop faxing To stop faxing press Stop Exit Setting scanner glass size for faxing When documents are A4 size you need to set the Scan Size to A4 If you do not the bottom portion of the faxes will be missing Press EP Fax Press Options Glass ScanSize Press Glass ScanSize Press A or to display 4 Press A4 or Letter E Note e You can save the setting you use most often by setting it as the default gt gt Advanced User s Guide Setting your changes as the new default e This setting is only available for sending documents from the scanner glass Color fax transmission Your machine can send a color fax to machines that support this feature Color faxes cannot be stored in the machine s memory When you send a color fax the machine will send it in real time even if Real Time TX is set to Off Sending a fax Canceling a fax in progress If you want to cancel a fax while the machine is scanning dialing or sending press Stop Exit Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax This report lists the sender s na
122. re away from your machine or send faxes to your PC If you choose Fax Forward or PC Fax Receive you can turn on the safety feature Backup Print See Advanced User s Guide The factory settings are shown in Bold with an asterisk E 99 Level1 Level2 Level3 Options Descriptions Page Fax Setup Speed Dial Set Speed Dial Add Number You can store Speed Dial 45 7 numbers so you can dial Continued meee by pressing only a few Add Number buttons on the screen See from History and Start Setup Groups You can set up Group numbers for Broadcasting Change You can change Speed 46 Dial numbers Delete You can delete Speed Dial numbers Report Setting Transmission On Choose the initial setup 29 Geese for Transmission E Verification Report off Off Image Journal Period Off Sets the interval for the See automatic printing of th Every 50 Faxes cp 9 i Fax Journal Every 6 Hours If you have chosen other than Off and Every 12 Hours Every 50 Faxes you Every 24 Hours can set the time for the eee oes chosen option ee ss If you have chosen Every 7 Days Every 7 Days youcan set the day of the week Print Fax Prints incoming faxes stored in the memory Remote Access K Set your own code for Remote Retrieval Remaining Jobs Check which jobs are in the memory and cancel chosen jobs Miscellane
123. ridges will print the specified number of pages Starter cartridge yield is approx 65 of the yield of the LC75 replacement cartridges Replacement lt Super High Yield Black gt LC79BK Consumables lt Super High Yield Yellow gt LC79Y lt Super High Yield Cyan gt LC79C lt Super High Yield Magenta gt LC79M Black Approximately 2 400 pages 1 Yellow Cyan and Magenta Approximately 1 200 pages 1 lt High Yield Black gt LC75BK lt High Yield Yellow gt LC75Y lt High Yield Cyan gt LC75C lt High Yield Magenta gt LC75M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at www brother com pageyield What is Innobella Innobella is a range of genuine consumables offered by Brother e uN E The name Innobella derives from the words Innovation and innobella Bella meaning Beautiful in Italian and is a representation of the ay innovative technology providing you with beautiful and long lasting print results When you print photo images Brother recommends Innobella glossy photo paper BP71 series for high quality Brilliant prints are made easier with Innobella Ink and paper 135 Network LAN Note For more information about the Network specifications see the Network User s Guide LAN You can connect your machine to a network for
124. rinting Windows gt Software User s Guide Printing and Faxing Macintosh 17 Chapter 2 Printable area The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on gt gt Software User s Guide Printing Windows gt Software User s Guide Printing and Faxing Macintosh Cut Sheet Paper Envelopes 1 1 1 O 2 2 Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Cut Sheet 0 87 in 22 mm 0 87 in 22 mm 0 12 in 3 mm 0 12 in 3 mm Duplex print when using Ledger or A3 size Envelopes 0 87 in 22 mm 0 87 in 22 mm 0 12 in 3 mm 0 12 in 3 mm E Note The Borderless feature is not available for envelopes and duplex printing 18 Paper settings Paper Type To get the best print quality set the machine for the type of paper you are using Press Menu Press A or to display General Setup Press General Setup Press Aor V to display Paper Type Press Paper Type 0000 O86 Press Aor Vtodisplay Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossyor Transparency and then press the option you want Press
125. roblems caused by the thickness size and flap shape of the envelopes you are using 15 Chapter 2 Loading envelopes and postcards Before loading press the corners and sides of envelopes or postcards to make them as flat as possible IMPORTANT If envelopes or postcards are double feeding put one envelope or postcard in the paper tray at a time 16 Put envelopes or postcards in the paper tray with the address side down If the envelope flaps are on the long edge load the envelopes with the flap on the left as shown in the illustration Load postcards with the leading edge in first Using both hands gently press and slide the paper length guide 1 and paper side guides 2 to fit the size of the envelopes or postcards k Photo 2L k k EXE LTR LGL a j lt B5JIS A4 lt 4 Bay Loading paper If you have problems printing on envelopes with the flap on the short edge try the following aD Open the envelope flap B Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration Select Reverse Print in the printer driver s dialog box and then adjust the size and margin in your application gt Software User s Guide P
126. rrnnrnnerreerene 91 maintenance messages on screen 64 paper NANNY ess eas essed corrientes ia 75 U Unscannable area ceceeeeeeeeeeeeees 26 V Voice Mail ou cece ceecececeeceeeeeseeeeeeeeeeeeeeeees 36 140 W Warranties are in the box Notice Disclaimer ccccceceeeeeeeeees iv Windows See Software User s Guide Wireless Network See Quick Setup Guide and Network User s Guide World Wide Web sscccceecirsessrrreeer i Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue Hotel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries
127. ry Polled Transmit Delayed Fax and Delayed Batch Transmission E Station ID Name and Number E Remote Fax Options Fax Forwarding and Paging E Report settings Transmission Verification Report Quick Dial List and Fax Journal E History Caller ID history and Outgoing Call E Faxes in memory All Settings You can restore all settings to their factory defaults Brother strongly recommends performing this procedure before handing over or disposing of the machine GY Note Unplug the interface cable before you choose Network orAll Settings How to reset the machine Ooo6o90 O86 0009 Press Menu Press A or v to display Initial Setup Press Initial Setup Press A or Y to display Reset Press Reset Press A or v to display the types of Reset options Network Speed Dial amp Fax and All Settings Press the reset option you want to use Press Yes to confirm Press Yes for 2 seconds to reboot the machine On screen programming Your machine is designed to be easy to operate with on screen programming using the menu buttons on the screen User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your programming is done on the screen we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and progra
128. s Menu Press A or Y to display Initial Setup Press Initial Setup Press A or Y to display Compatibility Press Compatibility oo 690 O86 Press High Normal or Basic for VoIP E Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility with most VoIP services Brother recommends changing the compatibility setting to Basic for VoIP E Normal sets the modem speed at 14 400 bps E High increases the modem speed to 33 600 bps factory setting D Press Stop Exit Note VoIP Voice over IP is a type of phone system that uses an internet connection rather than a traditional phone line 93 Machine Information Checking the serial number You can see the machine s serial number on the screen Press Menu Press A or Y to display Machine Info Press Machine Info Press Serial No Press Stop Exit Reset functions The following reset functions are available 1 Network You can reset the print server back to its default factory settings such as the password and IP address information 2 Speed Dial amp Fax Speed Dial amp Fax resets the following settings 94 E Speed Dial Speed Dial and Setup Groups E Programmed fax jobs in the memo
129. set to answer after 2 rings then your Voice Mail will answer first This will prevent your Brother machine from being able to receive an incoming fax since Voice Mail cannot transfer the incoming fax back to the Brother machine 36 Telephone services and external To avoid conflicts between your Brother machine and your Voice Mail service do one of the following Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ring Smart Ring RingMaster Ident A Ring Ident A Call Data Ident A Call Teen Ring and SimpleBiz Fax amp Alternate Number Ringing This service establishes a second telephone number on the same line as your existing telephone number and each number has its own ring pattern Typically the original number rings with the standard ring pattern and is used for receiving voice calls and the second number rings with a different ring pattern and is used for receiving faxes See Distinctive Ring gt gt page 37 OR Set your Brother machine s Receive Mode to Manual Manual Mode requires that you answer every incoming call if you want to be able to receive a fax If the inc
130. set up your Station ID you cannot enter fax transfer mode gt gt Quick Setup Guide Set your Station ID Press Stop Exit to interrupt the error temporarily Press Menu Press A or Y to display Service Press Service Press Data Transfer 0000 Press Fax Transfer Do one of the following E f the screen shows No Data there are no faxes left in the machine s memory Press Stop Exit E Enter the fax number to which faxes will be forwarded Press Black Start Transferring faxes to your PC You can transfer the faxes from your machine s memory to your PC Press Stop Exit to interrupt the error temporarily Make sure you have installed MFL Pro Suite on your PC and then turn on PC FAX Receiving on the PC gt gt Software User s Guide PC FAX receiving Make sure you have set PC Fax Receive on the machine gt gt Advanced User s Guide PC Fax Receive Windows only If faxes are in the machine s memory when you set up PC Fax Receive the screen will ask if you want to transfer the faxes to your PC Do one of the following E To transfer all faxes to your PC press Yes You will be asked if you want to also turn on the backup print option E To exit and leave the faxes in the memory press No Press Stop Exit Transferring the Fax Journal report to another fax machine If you have not set up your Station ID you cannot enter fax transfe
131. sheets of 20 Ib 80 g m plain paper face up print delivery to the output paper tray 1 1 For glossy paper or transparencies remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging Use only transparencies recommended for inkjet printing See Paper type and size for each operation gt gt page 22 126 Fax Compatibility Modem Speed Scanning Width Printing Width Gray Scale Resolution Speed Dial Groups Broadcasting Automatic Redial Memory Transmission Out of Paper Reception 1 Specifications ITU T Super Group 3 Automatic Fallback 33 600 bps 8 2 in 208 mm Letter 10 76 in 273 4 mm Ledger 11 5 in 291 mm A3 Levels 64 B amp W 256 Color Standard 203 x 98 dpi Black 203 x 196 dpi Color Fine 203 x 196 dpi Black Color Superfine 203 x 392 dpi Black Photo 203 x 196 dpi Black 100 stations x 2 numbers Up to 6 200 200 Speed Dial 1 time after 5 minutes Up to 400 1 pages Up to 400 1 pages Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 127 Copy Color Black Yes Yes Copy Width Max 8 26 in 210 mm Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 x 1200 dpi Duplex 2 sided Yes E Pape
132. shown in Bold with an asterisk E 121 History Level1 Level2 Level3 Options Descriptions Page History Outgoing Send a fax You can choose a number See More Add Speed from the Outgoing Call Di history and then send a ial i i fax to it add it to Delete Speed Dial or delete it Incoming Send a fax You can choose a number Mor Add Speed from the Caller ID history Dial and then send a fax to it add it to Speed Dial or Delete delete it See Advanced User s Guide The factory settings are shown in Bold with an asterisk E zax M Level1 Level2 Level3 Options Descriptions Page Ink Test Print Print Quality Lets you check the print 62 quality or alignment Alignment Cleaning Black Lets you clean the print 62 head Color All Ink Volume Lets you check the See available ink volume See Advanced User s Guide A The factory settings are shown in Bold with an asterisk 122 Menu and features Entering Text When you are setting certain menu selections you may need to enter text into the machine Press fa to cycle between letters numbers and special characters By pressing the proper button repeatedly you can access the character you want ABC DEF GHI JKL MNO PQRS TUV WXYZ AABA EEEE GT TI66 S600 Inserting spaces To enter a space press f
133. sided printing resolution standard document ISO IEC 24712 printed pattern 124 Specifications Dimension 11 3 in 10 2 in 286 mm 260 mm Weight 30 0 Ib 13 6 kg Noise Operating 50 dB or less 1 Temperature Operating 50 to 95 F 10 to 35 C Best Print Quality 68 to 91 F 20 to 33 C Humidity Operating 20 to 80 without condensation Best Print Quality 20 to 80 without condensation ADF automatic Up to 35 pages document feeder Paper 24 Ib 90 g m Letter or A4 size Document Size ADF Width 5 8 in to 8 5 in 148 mm to 215 9 mm ADF Length 5 8 in to 14 0 in 148 mm to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Length Max 11 7 in 297 mm 1 Noise depends on printing conditions 125 Print media Paper Input Paper Tray E Paper Type Plain Paper Inkjet Paper coated paper Glossy Paper 1 and Transparency 1 2 E Paper Size Letter Ledger A3 Legal Executive A4 A5 A6 Envelopes commercial No 10 DL C5 Monarch Photo 4 x 6 Photo L 3 5 x 5 Photo 2L 5 x 7 and Index Card 5 x 8 3 Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 in 127 mm 431 8 mm For more details see Paper weight thickness and capacity gt gt page 23 E Maximum paper tray capacity Up to 250 sheets of 20 Ib 80 g m plain paper Paper Output Up to 50
134. storing Speed Dial numbers you can insert one or more 3 5 second pauses by pressing the PAUSE button on the screen Storing Speed Dial numbers You can store up to 100 2 digit Speed Dial locations with a name and each name can have two numbers When you dial you will only have to press a few buttons on the screen for example press SpeedDial the number you want to call and Send a fax D Press SpeedDial If Speed Dial numbers have already been stored press Alphabetical or Numerical Press A or to display Set Speed Dial 3 Press More Press Set Speed Dial Dialing and storing numbers Do one of the following E Enter the name up to 16 characters by pressing the buttons on the screen Press OK To help you enter letters see Entering Text gt gt page 123 E To store the number without a name press OK Enter the first fax or telephone number Q21 by pressing the buttons on the screen up to 20 digits Press OK E Note If you downloaded Internet Fax If you want to store an E mail address to use with Internet fax or Scan to E mail server press and enter the E mail address and press OK See Entering Text gt gt page 123 Do one of the following E Enter the second fax or telephone number Q22 by pressing the buttons on the screen up to 20 digits Press OK E f you do not want to store a second number press OK To choose where the nu
135. support until it clicks 11 Re connect the power cord Note If there is a repeat paper jam a small piece of paper may be stuck in the If ink gets on your skin or clothing immediately wash it off with soap or detergent machine See Additional paper jam clear operations gt gt page 80 79 Additional paper jam clear operations Lift the scanner cover 1 to release the lock Gently push the scanner cover Prepare one sheet of thick letter or A4 support down 2 and close the scanner sized paper such as glossy paper and cover 3 using both hands insert it into the machine in the The paper you inserted will be fed landscape orientation through the through the machine and ejected opening as shown until you feel it grab the paper GY Note We recommend you use glossy paper Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position 80 Troubleshooting Troubleshooting IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Using non
136. t Product Safety Guide Read this Guide first Please read the Safety Printed In the box Instructions before you set up your machine See this Guide for trademarks and legal limitations Quick Setup Guide Follow the instructions for setting up your Printed In the box machine and installing the drivers and software for the operating system and connection type you are using Basic User s Guide Learn the basic Fax Copy Scan and Printed In the box PhotoCapture Center operations and how to replace consumables See troubleshooting tips Advanced User s Guide Learn more advanced operations Fax Copy PDF file CD ROM security features printing reports and performing routine maintenance Software User s Guide Follow these instructions for Printing Scanning PDF file CD ROM Network Scanning PhotoCapture Center Remote Setup PC Fax Web Services Scan and using the Brother ControlCenter utility Network Glossary This Guide provides basic information about PDF file CD ROM advanced network features of Brother machines along with explanations about general networking and common terms Network User s Guide This Guide provides useful information about PDF file CD ROM wired and wireless network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips Mobile Print Scan Guide This Guide provides us
137. t gt Software User s Guide Configuring Network Scanning for Windows gt gt Software User s Guide Configuring network scanning for Macintosh Load your document See How to load documents gt gt page 24 E Use the ADF to scan multiple pages of documents It feeds each sheet automatically E Use the scanner glass to scan a page of a book or one sheet at a time amp Do one of the following E To scan using the SCAN key go to Scanning using the SCAN key E To scan using a scanner driver at your computer go to Scanning using a scanner driver 56 How to scan to a computer Scanning using the SCAN key For more information gt Software User s Guide Using the Scan key Press gt SCAN Press A or v to display the available scan modes and then press the scan mode you want to use Scan to File Scan to Media Scan to Network Scan to FTP Scan to email Scan to OCR 1 Scan to Image Web Service Web Services Scan Macintosh users This function is available after you download and install Presto PageManager from http nj newsoft com tw download brother PM9SElnstaller_BR_multilang dmg Windows users only gt gt Software User s Guide Using Web Services for scanning on your network Windows Vista SP2 or later and Windows 7 For network users Choose the computer you want to send the data to Press Start to begin scanning H
138. table downloads click Brother CreativeCenter E To return to the Top Menu click Back or if you are finished click Exit Accessing Brother Support Macintosh You can find all the contacts you will need such as Web support Brother Solutions Center on the CD ROM E Double click the Brother Support icon The following screen will appear le fone Brother Support Brother Support Presto PageManager Be Download the Presto PageManager installer Access to the internet is required M I On Line Registration Brother offers easy on line registration m P for your machine that will ensure your access to technical support and updates To register just click the button and you will be linked to the Brother Product Registration Web Page E To download and install Presto PageManager click Presto PageManager E To register your machine from the Brother Product Registration Page http Awww brother com registration click On Line Registration E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our Web site for genuine Brother Supplies http www brother com original click Supplies Information General information Chapter 1 Control panel overview MFC J591 ODW Professional Series COPY PHOTO 7 Touchscreen 1 1 Mode keys 2 Telephone keys Pe Fax pedialralse Redials the l
139. ternal or extension telephone You can connect a separate telephone to your machine as shown in the diagram below Connect the telephone line cord to the jack labeled EXT Before you connect the external telephone remove the protective cap 3 from the EXT jack on the machine 1 Extension telephone 2 External telephone 3 Protective Cap When you are using a telephone on the same phone line the screen shows Telephone 41 Chapter 6 Using external and extension telephones Using extension telephones If you answer a fax call at an extension telephone you can make your machine receive the fax by pressing the Fax Receive Code 51 If the machine answers a voice call and pseudo double rings for you to take over you can take the call at an extension telephone by pressing the Telephone Answer Code 5 1 See F T Ring Time Fax Tel mode only gt gt page 34 Using an external telephone connected to the EXT jack of the machine If you answer a fax call at the external telephone connected to the EXT jack of the machine you can make the machine receive the fax by pressing Black Start and choosing Receive You can also use the Fax Receive Code 51 If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Hook If you answer a call and no one is on the line You should assume that you re receiving a
140. terruption is crucial to your business a separate telephone line with no custom features is recommended Copying Difficulties Difficulty Suggestions Cannot make a copy Make sure that the COPY key is illuminated Poor copy results when using the ADF Try using the scanner glass See Using the scanner glass gt gt page 25 Vertical black lines or streaks appear in copies Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the scanner Clean the glass strip and scanner glass and the white bar and white plastic above them See Cleaning the scanner gt gt page 61 Copies are blank Make sure you are loading the document properly See Loading documents gt gt page 24 Fit to Page does not work properly Make sure the document is not skewed on the scanner glass Reposition the document and try again Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when starting to scan Windows Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application For example in PaperPort 12SE with OCR click Scan Settings Select to choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh Make sure the Brother TWAIN driver is chosen as the primary source In PageManager click File Select Source and choose the Brother TWAIN dr
141. the jammed paper depending on where it is jammed in the machine Paper is jammed at the front of the machine If the screen shows Paper Jam Front follow these steps 1 Unplug the machine from the AC power outlet 2 Pull the paper tray 1 completely out of the machine amp Put the paper tray firmly back in the machine E Note Make sure you pull out the paper support until it clicks QO Re connect the power cord E Note If there is a repeat paper jam a small piece of paper may be stuck in the machine See Additional paper jam clear operations gt gt page 80 75 Paper is jammed at the back of the Q Close the Jam Clear Cover Make sure machine the cover is closed properly If the screen shows Paper Jam Rear follow these steps Unplug the machine from the AC power outlet Open the Jam Clear Cover 1 at the back of the machine Re connect the power cord Pull the jammed paper out of the machine 76 Troubleshooting Paper is jammed at the front and back D Lift the Flap and remove the jammed of the machine paper With tray removed go to ste If the screen shows With tray ved g p O PaperJam Front Rear follow these steps a Unplug the machine
142. the paper feed rollers gt Advanced Users Guide Cleaning the paper pick up rollers The Jam Clear Cover is not closed properly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam gt gt page 75 No Response Busy The number you dialed does not answer or is busy Verify the number and try again Not Registered You tried to access a Speed Dial number that is not programmed Set up the Speed Dial number See Storing Speed Dial numbers gt gt page 45 Out of Fax Memory The fax memory is full Do one of the following E Clear the data in the memory To gain extra memory you can turn off Memory Receive gt gt Advanced User s Guide Turning off Memory Receive operations E Print the faxes that are in the memory gt gt Advanced User s Guide Printing a fax from the memory 69 Error Message Cause Action Out of Memory The machine s memory is full If a copy operation is in process Press Stop Exit and wait until the other operations in progress finish and then try again The memory card or USB Flash memory drive you are using does not have enough free space to scan the document Press Stop Exit Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again Paper Jam Fr ont Paper is jammed in the machine Remove the jammed
143. to PageManager application Print difficulties nnnooneaeenaeaanenenenneeneeenenne 82 printable area ssssenessesesessesnrrnrrrnerene 18 FOSOIMION siiesissseiisiimensiiensiie iiaii 132 specifications cceceeeeeeeeeeeeeseeaeeees 132 Printing See Software User s Guide Programming your machine 6 95 Q Quick Dial Group dial changing en eee ee er nee 46 Speed Dial changing oct sccaztecetackndcccetatsienetdenasecbeete 46 deleting es ch 2G eece eect ectddatened a 46 setting UP Ree ene eran eee sneer eran 45 SII E teeta E tet ae 44 R Receive Mode External TAD sesccsesscaiecsetevitearitspealancesces 31 FAX ONIY ehestecc deere inp ES 31 Fax Tel neroni e e Wer wens tare 31 Manual seceru onae naa 31 Redial Pause vesteeiuscree a coucccsceeeeniersiSiaaes 44 Remote Setup See Software User s Guide Resolution CODY E A e E E oe iebaniexiawientens 128 WAN ee nos ae EER 127 PIINE sscechetecocscsineete rae EEE 132 SCAM eree a 131 Ring Delay setting eseeeeees 34 RingMaster sc Aczatoactdondemcatcencastenseanstvatdard san 37 S Scanning See Software User s Guide Serial Number how to find See inside front cover SimpleBiz Fax amp Alternative Number RINGING ooze creat sacte tteeeees te eee notes 36 Smart FRING seces cascaxecrncetshacceseetoecctdencemmcveste 37 Speed Dial changing peepee etree eee eet tere rer eee merees 46 deleting emeneeie Rearee perenne
144. trast True2Life Cropping Borderless Print Date You can save your print settings as the default settings See Advanced User s Guide GY The factory settings are shown in Bold with an asterisk 120 Menu and features Option1 Option2 Option3 Option4 Descriptions Page Factory Reset You can restore all the See settings back to the factory settings See Advanced User s Guide The factory settings are shown in Bold with an asterisk E Options for Index Sheet Level1 Level2 Level3 Options Descriptions Page Paper Type Plain Paper Choose the paper type See Inkjet Paper Brother BP71 Brother BP61 Other Glossy Paper Size Letter Choose the paper size A4 See Advanced User s Guide The factory settings are shown in Bold with an asterisk K SpeedDial Level1 Level2 Level3 Options Descriptions Page SpeedDial Send a fax You can dial by pressing 44 only a few keys and Start More Set Speed Dial You can set up Speed 45 Dial numbers so you can dial by pressing only a few buttons on the screen and Start Setup Groups You can set up Group See numbers for Broadcasting Change You can change 46 Speed Dial numbers Delete You can delete Speed Dial numbers See Advanced User s Guide The factory settings are
145. ur wireless access point or router supports Wi Fi Protected Setup or AOSS gt gt Quick Setup Guide Network setup gt Network User s Guide Chapter 1 Accessing Brother Support Windows You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers in Brother numbers gt gt page i and on the CD ROM E Click Brother Support on the Top Menu The following screen will appear Multi Function Center Brother Support Shop O rother a rother E To access our Web site http www brother com click Brother Home Page E To view all Brother Numbers including Customer Service numbers for the USA and Canada click Support Information E To access the USA Brother online shopping mall http Awww brothermall com for additional product and services information click Brother Mall com E To access Canada s Brother online shopping mall http Awww brother ca for additional product and services information click Shop Online Canada E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our Web site for genuine Brother Supplies http Mwww brother com original click Supplies Information E To access the Brother CreativeCenter http Awww brother com creativecenter for FREE photo projects and prin
146. using the recommended types of paper See Acceptable paper and other print media gt gt page 20 Don t handle the paper until the ink is dry Make sure you are using Genuine Brother Innobella Ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type of the printer driver Stains appear on the reverse side or at the bottom of the page Make sure the printer platen is not dirty with ink gt Advanced User s Guide Cleaning the machine s printer platen Make sure you are using Genuine Brother Innobella Ink Make sure you are using the paper support flap See Loading paper and other print media gt gt page 12 Make sure the paper feed rollers are not dirty with ink gt gt Advanced User s Guide Cleaning the paper feed rollers The machine prints dense lines on the page Windows users only Check Reverse Order in the Basic tab of the printer driver 83 Printing continued Difficulty Suggestions The printouts are wrinkled Windows users In the printer driver Advanced tab click Color Settings and uncheck Bi Directional Printing Macintosh users In the printer driver choose Print Settings click Advanced choose Other Print Options and uncheck Bi Directional Printing Make sure you are using Genuine Brother Innobella Ink Cannot perform
147. x be sent as black amp white If the sending machine has the ability to convert it the color fax will be stored in the memory as a black amp white fax Replace the ink cartridges See Replacing the ink cartridges gt gt page 58 Comm Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup Cover is Open The scanner cover is not completely closed Lift the scanner cover and then close it again The ink cartridge cover is not completely closed Firmly close the ink cartridge cover until it clicks Data Remaining Print data is left in the machine s memory Press Stop Exit The machine will cancel the job and clear it from the memory Try to print again Disconnected The other person or other person s fax machine stopped the call Try to send or receive again If calls are stopped repeatedly and you are using a VoIP Voice over IP system try changing the Compatibility to Basic for VoIP See Telephone line interference VoIP gt gt page 93 Document Jam The document was not inserted or fed properly or the document scanned from the ADF was too long See
148. y BP61GLP USA only 1 For more information about the replacement consumables visit us at http Awww brother com pageyield Description Item Multipurpose Paper Plain Paper Letter size 500 sheets BP60MPLTR USA only Matte Inkjet Paper Letter size 25 sheets BP60ML USA only Plain Inkjet Paper Ledger size 100 sheets BP60PLGR USA only Letter size 100 sheets BP60PL100 USA only Telephone Line Cord LG3077001 USA only Basic User s Guide LX8860001 English for USA and Canada LX8860002 French for Canada CD ROM for Windows amp Mac LX8382001 Notice Disclaimer of Warranties USA and Canada BROTHER S LICENSOR S AND THEIR DIRECTORS OFFICERS EMPLOYEES OR AGENTS COLLECTIVELY BROTHER S LICENSOR MAKE NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SOFTWARE BROTHER S LICENSOR S DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU INNO EVENT WILL BROTHER S LICEN
149. y card or USB Flash memory drive and put it back in again 2 If you have tried Eject from within Windows take out the memory card or USB Flash memory drive before you continue 3 If an error message appears when you try to eject the memory card or USB Flash memory drive it means the card is being accessed Wait a while and then try again 4 Ifall of the above do not work turn off your PC and machine and then turn them on again Cannot access Removable Disk from Desktop icon Make sure that you have correctly inserted the memory card or USB Flash memory drive Part of my photo is missing when printed Make sure that Borderless printing and Cropping are turned off gt gt Advanced User s Guide Borderless printing and Cropping Network Difficulties Difficulty Suggestions Cannot print over the network Make sure that your machine is powered on and is online and in Ready mode Print a Network Configuration list gt gt Advanced User s Guide Reports and check the current Network settings printed in this list Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds If you are using a wireless connection or are having Network problems gt gt Network User s Guide Troubl
150. your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your Receive Mode See Connecting an external TAD telephone answering device gt gt page 39 Will you be using your Brother machine on a dedicated fax line Your machine automatically answers every call as a fax Choose Fax Only as your Receive Mode See Fax Only gt gt page 33 Will you be using your Brother machine on the same line as your telephone Do you want to receive voice calls and faxes automatically Fax Tel mode is used when sharing the Brother machine and your telephone on the same line Choose Fax Tel as your Receive Mode See Fax Tel gt gt page 33 Important Note You cannot receive voice messages on either Voice Mail or an answering machine with Fax Tel mode Do you expect to receive very few faxes Choose Manual as your Receive Mode You control the telephone line and must answer every call yourself See Manual gt gt page 33 31 Chapter 5 To set the Receive Mode follow the instructions below Press Menu Press Aor v to display Initial Setup Press Initial Setup Press Aor v to display Receive Mode Press Receive Mode Press Aor v to display Fax Only Fax Tel External TAD or Manual and then press the option you want 906006 Press Stop Exit

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