Home

Brother FAX MFC-9840CDW User's Manual

1. Duplex 2 sided copying If you want to use the duplex copy feature load your document in the ADF If you get on Out of Memory message while you are making duplex copies try installing extra memory See Out of memory message on page 83 Duplex Copy long edge 1 sided 2 sided Portrait Landscape A m gt E 2 sided gt 2 sided Portrait Landscape x 4 J US 79 Chapter 12 E 2 sided gt 1 sided Portrait Landscape 1 2 Make sure you are in Copy mode SF J 2 Load your document 3 Use the dial pad to enter the number of copies up to 99 O Press Duplex and 4 or Y to select 1lsided gt 2sided 2sided gt 2sided or 2sided gt l1sided Press OK O Press Black Start or Color Start to scan the document E Note Duplex copy using a 2 sided legal size document is not available 80 Advanced Duplex Copy short edge E Advanced 2 sided gt 1 sided Portrait 2 Landscape wpe E Advanced 1 sided gt 2 sided Portrait 2 Landscape i 2 Make sure you are in Copy mode amp F J Load your document Use the dial pad to enter the number of copies up to 99 Press Duplex and A or Y to select Advanced Press OK Press A or Y to select 2side
2. Turn on auto reduction See Printing a reduced incoming fax on page 47 112 Troubleshooting and routine maintenance Telephone line or connections Difficulties Suggestions Dialing does not work Check for a dial tone Change Tone Pulse setting See the Quick Setup Guide Canada only Check all line cord connections Check that the machine is plugged in and switched on Send a manual fax by pressing Hook or by lifting the handset of an external telephone and dialing the number Wait to hear fax receiving tones before pressing Black Start or Color Start The machine does not answer when called Make sure the machine is in the correct receive mode for your setup See Receiving a fax on page 43 Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection If you do not hear ringing when you call your machine ask your telephone company to check the line Sending faxes Difficulties Suggestions Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner on page 151 Transmission Verification Report says RESULT NG There is probably temporary noise or static on the line Try sending the fax again If you are sendi
3. 0000 iii ADF automatic document feeder 34 USING pornn i aine aaa E 20 Answering machine TAD CONNECTING aioa 53 Apple Macintosh See Software User s Guide on the CD ROM Automatic FAX TOCCIVE oo eeeeececceceeceeeeeeeeeeeeneceeeeeeeeeees 44 CASY receive 2 0 ceeceteeceeeteereeseeeerereeees 46 fax redial caie n ne eaa 58 B Belt Unit oireann Ee 180 Broadcasting eienn ian 36 CANCEMING inniinn itii enaa 36 setting up groups fOr n se 62 Brother accessories and supplies 08 iii Brother numbers se eeeseeeeeeeeeeees i Customer Service ccceceeetteeeereeeeeees i FAQs frequently asked questions i product support 200 2 eeeceeeeeeeeeeeeeeeeeeeeeeaes i service centers eee cee eeceeeeeeeeeeeeeeeeeeeees ii warranties oo ee eee cece eeeeeeeeeeeeeeeeeeeees iv v vii C Canceling broadcast iN procesS cccceceeeseneeeeees 36 fax jobs IN Memory n se 42 jobs awaiting redial 42 Print JODS circinera een 8 remote fax Options 0 eeeeeeeeeees 67 Cleaning COFONA WIFE ou ceeeeeeeeeeeeeeeeeeeeeeeeeeeees 156 GMM UMIE jccisiaddelecedieeeeceilascceetaiaterce 159 laser scanner WINdOW eeeee 152 SCANNET sais sieisssisasecdechiesesctelaeateieriehiuccee 151 Connecting external TAD answering machine 52 external telephone ecceeeeeee 56 two line external TAD or telephone 54
4. 130 sending 0 0 eee eeeeeteeeeeeeeeeeeeeeeneenneaaees 22 34 at end of conversation 42 broadcasting eerren 36 canceling from Memory 42 contrast ee 39 delayed batch ceecee 41 delayed fax oo eececeeeeeeeeeeeeeetteeeeeeees 41 from ADF cisiciseccsthagieiie ea ution 34 from memory dual access 40 from scanner glass 34 MANUAL 2 ceeeeeeeeeeeeeeeeteeeeeeeeeeeeeeneees 42 OVEISCAS scciieieccsdieececeeesaasecderasanedeeees 41 polled transmit aeeoea 72 real time transmission 00 40 resolution cc eeeeeeeeeeeeeeeeeeeeeeeeeeeees 39 telephone line interference 130 Fax Tel mode LDAP answering at extension See Network User s Guide on the telephones en 55 56 CD ROM CASY FECEIVE ooo eee eset eeeee eee ee teeta 46 F T ring time double ring 0 0 45 M fax receive code c ceceeeeeeeeeeeees 55 56 receiving FAXES 00 2 ceeeeeeeeeeeeeeeteeeeeeeeees 55 Machine information ring delay Ane 45 checking remaining life of parts 200 telephone answer code 05 55 56 page counters s seseeeeeeeeeeeeees 199 FONG A E E ATTAT 12 23 78 Status LED suresaniii ane nunn 9 Function LOCK iniisiieneiirsdaaniia 29 Macintosh See Software User s Guide on the G CD ROM SN SSeS Maintenance routine 000 150 Gray Scale oe eeecceeeeeeeceeeeeeeeeees 224 226 checking the remaining life of parts 200
5. amp Remove the paper from the MP tray Paper is jammed in Paper Tray 1 or Tray 2 2 Remove any jammed paper from in and around the MP tray If the LCD shows Jam Tray 1 or Jam Tray 2 follow these steps Pull the paper tray completely out of the machine Close the MP tray Then open the front cover and close it to reset the machine For Jam Tray 1 Open the MP tray again O Fan the paper stack and then put it back in the MP tray 6 When loading paper in the MP tray make sure that the paper stays under the maximum paper height guides on both sides of the tray 140 Use both hands to slowly pull out the jammed paper Make sure the paper is below the maximum paper mark While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots 4 Put the paper tray firmly back in the machine caution DO NOT take out the standard paper tray while paper is feeding from a lower paper tray as this will cause a paper jam Troubleshooting and routine maintenance Paper is jammed inside the machine If the LCD shows Jam Inside follow these steps Pull the paper tray completely out of the machine Use both hands to slowly pull out the jammed paper 141 3 Press the front cover release button and Hold the green handle of the drum unit then open the front cover Lift the dru
6. 1 The data including JBIG2 image file JPEG2000 image file and layered files are not supported 228 Computer requirements Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform amp Supported PC Processor Minimum Recommended Available Hard Operating System PC Interface Minimum Speed RAM RAM Disk Space Version Software For For Functions Drivers Applications Windows Windows Printing USB Intel Pentium 64 MB 256 MB 150 MB 310 MB Operating 2000 PC Fax 3 Ethernet jor AMD System professional4 Scanning Wireless equivalent 802 11 b g Windows XP 128 MB Home 1 4 Windows XP Professional 1 4 Windows XP AMD Opteron 256 MB 512 MB Professional AMD Athlon 64 x64 Edition 1 Intel Xeon with Intel EM64T Intel Pentium 4 with Intel EM64T or AMD equivalent Windows Intel Pentium 4 512 MB 1 GB 500 MB 500 MB Vista 1 or equivalent 64 bit supported CPU Windows Printing Ethernet Intel Pentium 256 MB 512 MB 50MB Not Server Wireless I or AMD available 2003 802 11 b g equivalent Windows AMD Opteron Server AMD Athlon 64 2003 x64 Intel Xeon with Edition Intel EM64T Intel Pentium 4 with Intel EM64T or AMD equivalent Macintosh Mac OS Printing USB 2 PowerPC G4 G5 128 MB 160 MB 80 MB 400 MB Operating X10 2 40r PC Fax
7. E Press 1 to send another page Go to E Press 2 or Black Start to send the document 72 Fax reports Some fax reports transmission verification and fax journal can be printed automatically and manually Transmission verification report You can use the transmission report as proof that you sent a fax This report lists the time and date of transmission and whether the transmission was successful shown as Ok If you choose On or On Image the report will print for every fax you send If you send a lot of faxes to the same place you may need more than the job numbers to know which faxes you must send again Choosing On Image or Of f Image will print a section of the fax s first page on the report to help you remember When the verification report is turned Of or to Of Image the report will only print if there is a transmission error D Press Menu 2 4 1 Press A or to choose On On Image Off or Of f Image Press OK 3 Press Stop Exit Printing reports Fax journal You can set the machine to print a fax journal activity report at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days The default setting is Every 50 Faxes this means that your machine will print the journal when the machine has stored 50 jobs If you set the interval to of you can still print the report by following the steps on the next page B Press A or
8. Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD shows Cooling Down and Wait for a while Make sure that you can hear the fan in the machine spinning and that the exhaust outlet isn t blocked by something If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use it for several minutes If the fan is not spinning follow the suggestions below Turn off the machine s power switch and then turn it on again If the error message continues leave the machine for several minutes and then try it again The machine can be turned off for up to 4 days without losing faxes stored in the memory Cover is Open The front cover is not closed Close the front cover of the machine completely Cover is Open The back cover is not closed Close the back cover of the machine completely Disconnected The other person or other Try to send or receive again person s fax machine stopped the call 132 Troubleshooting and routine maintenance Error Message Cause Action Document Jam The document was not inserted or fed properly or the document scanned from the ADF was too long See Document jams on page 138 or Using
9. Make sure you are in Fax mode L 2 Press Menu 2 1 7 amp Specify the fax machines you want to poll by using One Touch Speed Dial Search a Group and or the dial pad You must press OK between each location Press Black Start or Color Start The machine polls each number or Group number in turn for a document Press Stop Exit while the machine is dialing to cancel the polling process To cancel all sequential polling receive jobs press Menu 2 6 See Checking and canceling waiting jobs on page 42 71 Chapter 10 j Place the next page on the scanner Oren transmit glass press OK Repeat and for black amp white only each additional page Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for polled transmit Z Note The document will be stored and can be Make sure you are in Fax mode _ retrieved from any other fax machine until you delete the fax from memory Load your document To delete the fax from memory press Menu 2 6 See Checking and canceling Press Ment a ano waiting jobs on page 42 Press A or Y to choose On or Off Press OK Press 2 to choose 2 No if you don t want to enter more settings when the LCD asks you the following message Press Black Start O If you are using the scanner glass the LCD will prompt you to choose one of the options below
10. eceeeeeeeseeeteeeeseeeneeeeteeeeneees Sorting copies using the ADF ceeeeseeeeeeeseteeeeeeeaes Adjusting brightness contrast and Color TAY SCIOCUON jciscesecssececesteredevesssnceutentedecdaueeeep A Out of memory MESSAGE ee eeeeeeeeeeetteeeeeeeteeeeeeetaeeeeeeeaaes Section IV Walk up printing 13 Printing photos from a digital camera Before using PictBridge cccceceeeeeeeneeeeeeeeeaeeeeeeeenaeeeeeeeaas PictBridge requirement cece cess eeeennenneeeeeeeeeeeeeeees Using PictBridge cece eee ceeeeenneaeeeeeeeeeeeeeeeneeeneaeeeaaees Setting your digital camera eee eeeeeeeeeeeeeeeeeeeeteeeeteeeeeees Printing IMAGES eee eee cece eee eeereeaecaeeeeeeeeeeseeeeenneaaeeeeeneees DPOF Printing ecccnccsnncrenin Connecting a camera as a storage device uee Understanding the error messages eeenerrreeerrrrresreerees xi 14 Printing data from a USB flash memory drive 89 Supported file FOrMALtS cc nenien aea aia inaa aa anae aaea adaa aaa ia aai ah 89 Creating a PRN or PostScript 3 file for direct printing ceceeeeeeeeeeees 89 Printing data directly from the USB flash memory drive ceeeeeeeeseeeeeeeenees 90 Understanding the error MESSAGES cece ee teenneree cae eeeee eter teeteeaeaaeeeeeeeeeneees 91 Section V Software 15 Software and network features 94 How to read HTML User s Guide cece cece cece eeccseeeeceeeeesee
11. to choose an interval Press OK If you choose 7 days you will be asked to choose a day when you want the 7 day countdown to begin Enter the time to begin printing in 24 hour format Press OK For example enter 19 45 for 7 45 PM O Press Stop Exit If you choose 6 12 24 hours 2 or 7 days the machine will print the report at the selected time and then erase all jobs from its memory If the machine s memory becomes full with 200 jobs before the time you chose has passed the machine will print the journal early and then erase all jobs from memory If you want an extra report before it is due to print you can print it manually without erasing the jobs from memory 73 Chapter 11 Reports The following reports are available 1 74 Transmission Displays the Transmission Verification Report for your last outgoing 200 faxes and prints the last report Help List Prints a list of commonly used functions to help you program your machine Tel Index List Prints a list of names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive User Settings Print a list of your current settings Network Config Lists your network settings How to print a report 2 Do one of the following E Press Aor Y to choose the report you w
12. The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 The color of your printouts are not what you expected Make sure that the toner cartridges are installed properly See Replacing a toner cartridge on page 169 Make sure that the toner cartridges are not empty See Toner life end message on page 169 Make sure that the drum unit is installed properly See Replacing the drum unit on page 174 Make sure that the belt unit is installed properly See Replacing the belt unit on page 180 Perform the calibration Press Menu 4 6 See Software User s Guide on the CD ROM Adjust the color by using the custom setting in the printer driver Colors the machine can print and colors you see on a monitor are different The machine may not be able to reproduce the colors on your monitor Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 11 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 E Put in anew belt unit See Replacing the belt unit on page 180 All one color E Clean the corona wires of the drum unit for the color causing the problem See Cleaning the corona wires on page 156 If the print quality has not improved put in a new drum unit See Replacing the drum unit on page 174 The drum unit may be damaged Put in a new drum unit See Replacin
13. When Copy mode is disabled amp Press Copy key 2 Enter your four digit password Press OK When Scan mode is disabled Press Scan key s Denied Enter your four digit password Press OK 32 Fax Sending a fax Receiving a fax Telephone services and external devices Dialing and storing numbers Remote fax options black amp white only Polling Printing reports 34 43 49 57 64 71 73 How to fax Entering fax mode To enter fax mode press Fax and the key will glow blue Sending a single sided fax from the ADF Using the ADF to send your faxes is the easiest way To cancel a fax in progress press Stop Exit Make sure you are in Fax mode _ 4 Place your document face up in the ADF 3 Dial the fax number See How to dial on page 57 O Press Black Start or Color Start E f you press Black Start the machine scans the pages into memory and then sends the document E f you press Color Start the machine starts dialing and sends the document in real time EA Note Ifthe Out of Memory message appears while scanning a B amp W document into memory press Stop Exit to cancel or Black Start to send the scanned pages The machine will scan and send your document 34 Sending a fax Sending a 2 sided fax from the ADF You can send a 2 sided document from the ADF To cancel a fax in progress press Stop Exit Make sure you are in Fax mode
14. You can resolve a print quality problem by replacing a toner cartridge with a new one when the LCD shows the Toner Life End message Examples of poor print quality Recommendation White lines or bands or ribbing across the page E Make sure that the machine is on a solid level surface E Make sure that the toner cartridges are installed properly See Replacing a toner cartridge on page 169 E Shake the toner cartridges gently E Make sure that the drum unit is installed properly See Replacing the drum unit on page 174 Make sure that you use paper that meets our specifications A rough surfaced paper or thick print media can cause the problem See Acceptable paper and other media on page 11 Clean the laser scanner windows with a soft cloth See Cleaning the laser scanner windows on page 152 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 Colors are light or unclear on the whole page Make sure that the recommended paper was used Change the paper to freshly unpacked paper Make sure that the front cover is closed properly Shake the toner cartridges gently Clean the laser scanner windows with a soft cloth See Cleaning the laser scanner windows on page 152 Turn off Toner Save See Toner save on page 26 White streaks or bands down the page E Shake the toner cartridges gently E Clean the laser sca
15. BK C M Y Toner Cartridge High Yield TN 115 BK C M Y The High Yield toner cartridges can print approximately 5 000 pages Black and approximately 4 000 pages each Cyan Magenta and Yellow The Standard toner cartridges can print approximately 2 500 pages Black and approximately 1 500 pages each Cyan Magenta and Yellow Actual page count will vary depending on your average type of document i e standard letter detailed graphics Toner low message The machine is supplied with the Standard TN 110 toner cartridge that must be replaced after approximately 2 500 pages Black and 1 500 pages each Cyan Magenta and Yellow When a toner cartridge is running low the LCD shows Toner Low For details about the specific order number for each toner cartridge color by page yield see Ordering accessories and supplies on page iii fZ Note It is a good idea to keep new toner cartridges ready for use when you see the Toner Low warning Troubleshooting and routine maintenance Toner life end message When the following message appears on the LCD you need to replace the toner cartridge The second line of the LCD indicates which color you need to replace Discard the used toner cartridge according to local regulations keeping it separate from domestic waste Be sure to seal up the toner cartridge tightly so that toner powder does not spill out of the cartridge If you have questions call your local wa
16. Brother shall not be liable for any direct indirect incidental or consequential damages _or specific relief Because some states do not allow the exclusion or limitation _ of consequential or incidental damages the above limitation may not apply to you THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES WRITTEN OR ORAL WHETHER EXPRESSED BY AFFIRMATION PROMISE DESCRIPTION DRAWING MODEL OR SAMPLE ANY AND ALL WARRANTIES OTHER THAN THIS ONE WHETHER EXPRESS OR IMPLIED INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED m This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and understandings that you may have with Brother or its representatives m This warranty gives you certain rights and you may also have other rights that may vary from state to state E This Limited Warranty and Brother s obligation to you may not be changed in any way unless you and Brother sign the same piece of paper in which we 1 refer to this Product and your bill of sale date 2 describe the change to this warranty and 3 agree to make that change 2007 Brother International Corporation vi BROTHER LASER PRINTER MULTIFUNCTION CENTER FAX ON SITE WARRANTY Canada only For a limited on
17. Consumable items 0 ceceeeeeeeees 166 Control panel Overview ccccceeeeeee 6 ControlCenter2 for Macintosh See Software User s Guide on the CD ROM ControlCenter3 for Windows See Software User s Guide on the CD ROM Copy brightness cenean 81 color saturation eeeeseeeeeeeeeees 82 CONWASE sese isuebieveadevedeelasbecteetidtns 7 76 82 0 010 lt O 7 79 80 Enlarge Reduce key nainen 77 enter copy Mode nesssseeererrrreen 76 KEYS wededeecccriteeieel adeadeiieneoncinicce 7 77 multiple ooo eee eeeeeeeeeeeeeeeeeeeeeeeeeeaeaeaes 76 Nin 1 page layout 0 cere 7 78 OUt Of MEMOTY ooo eeeeeeeeeeeeeteeeeeeeeeeeeeeees 83 quality ecient asiater 7 77 SIMONG irantan aiea e tatai 76 sort ADF only secsnisrneiiisinriiies 7 81 temporary settings eceeeee 77 tray selection i i 7 83 using ADF Lhasasse 20 79 81 using scanner glass 21 78 79 Cordless telephone non Brother 56 COVEr page cscieccesssaccc est tscceetinieceeeventes 37 custom comment 38 for all faxes rise iann 38 for next fax only oeeeeeeeeeeeeeeseeee 38 printed fonmi icare tecen 38 Custom Ringing seeen 50 D Data Ident A Call 0 0 0 0 cceeceeceeeeeeeeeees 50 Delayed batch transmission 41 Dialing a PAUSE ooo eeeececeeceeeeceeeeeeeeeeeeeeeeeeaeaeaes 59 access codes and credit card MUMDESS 2 eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 63 automatic f
18. D Put a piece of paper letter or A4 on the belt unit to prevent damage to the belt unit 195 12 Put the drum unit back in the machine as f Note follows When you put the drum unit in the 1 Make sure that the gray lock machine match the green guides 1 of lever 1 is in the up position and the drum unit handle to the green put the drum unit in the machine arrows 2 on both sides of the machine Push down the gray lock lever 1 196 2 Push the drum unit back in until it stops Insert the original orange packing material for the drum unit until as shown in the illustration and then close the front cover Troubleshooting and routine maintenance E Note We recommend you repack the machine on a table or desk Put the styrofoam piece marked FRONT 1 into the lower carton 3 so that the arrow cutout 4 points toward it Put the styrofoam piece marked REAR into the lower carton so that the arrow cutout 4 points away from it Using two people place the machine into the plastic bag and then into the lower carton matching the FRONT piece to the front of the machine as shown in the illustration in Step As shown in the illustration fit the two foam pieces marked FRONT 4 to the cardboard piece marked FRONT 7 Fit the REAR L 5 and REAR R 6 foam pieces to the left and right of t
19. Groups for broadcasting eeeeeee 62 replacing belt Unita serieei iaie 180 H drum unit ooo eeeececceecceeseeeeseeeeeees 174 re toner Cartridge ccecceeeeeeees 169 HELP manene aa AEE 74 waste toner DOX cccceceeeeeeeeeees 185 Help LIS ornon a tenkaen 74 Manual LCD messages aaaeceeeecceeeeeeeeeeeeee 201 dialing sison A 57 Menu Table cccccceseseeeeeeeees 201 203 FO COIVE inaianei a aa 43 using MENU keYS eceeeeeeereeree 201 trANSMISSION siiin iarann 42 OOK Key orere ei ae ete 7 55 56 Memory adding DIMM option n se 110 Stalling dereita ieie 111 E e iolra o e eE 201 dent A Call ccccsecccssssssseseseseeseeeeees 50 Menu Table cccccccseseeeeeeeeeeeees 201 203 Ident A RiNG oaeee 50 using Menu keys 0 eee ees 201 Mode entering J CODY Sisari en eS 76 n TaK oaa E E 34 Jacks SCAM hae aaa R 7 convert to RJ11 jack Multi line connections PBX 0 55 triplex adapter sseeeeeeeeeeees 54 EXT N external telephone ccccccseseeeeees 56 M TAD answering machine 52 N in 1 page layout no i 78 Jams Network dOCUM N siia aiala 138 faxing paper aaa EERE 139 See Software User s Guide on the Job Cancel key aseeseen 8 115 CD ROM printing L See Network User s Guide on the e sa eee CD ROM Labels sic ciceiwadvccirarnawwsicssencdalane 11 12 16 19 scanning LCD liquid crystal display 6 201 See Softwa
20. Set up the One Touch or Speed Dial number See Storing one touch dial numbers on page 59 and Storing speed dial numbers on page 60 Out of Memory The machine s memory is full Fax sending or copy operation in progress Do one of the following E Press Black Start or Color Start to send or copy the scanned pages E Press Stop Exit and wait until the other operations in progress finish and then try again E Clear the data from the memory See Out of memory message on page 42 or page 83 Print operation in process Do one of the following E Reduce print resolution See Advanced tab in the Software User s Guide on the CD ROM E Clear the faxes from the memory See Out of memory message on page 83 Print Unable XX The machine has a mechanical problem Turn off the machine s power switch and then turn it on again If the error message continues leave the machine for several minutes and then try to print copy or scan again The machine can be turned off for up to 4 days without losing faxes stored in the memory See Checking if the machine has faxes in its memory on page 137 Protected Device The protect switch of the USB flash memory drive is on Turn off the protect switch of the USB flash memory drive 134 Troubleshooting and routine maintenance Error Message Cause Action Registration Registration failed Press Black Start or Color Start a
21. Software User s Guide Network User s Guide and Quick Setup Guide This format is recommended for printing the manuals Click to go to the Brother Solutions Center where you can view or download the PDF documents Internet access and PDF Reader software are required How to find scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning a document using the TWAIN driver in Chapter 2 E Scanning a document using the WIA driver For Windows XP Windows Vista only in Chapter 2 E Using ControlCenter3 in Chapter 3 E Network Scanning in Chapter 4 ScanSoft PaperPort 11SE with OCR How to Guides E The complete ScanSoft PaperPort 11SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 11SE with OCR application Chapter 1 Viewing documentation Macintosh amp Turn on your Macintosh Insert the Brother CD ROM labeled Macintosh into your CD ROM drive 2 The following window will appear e00 MFL Pro Suite e a Start Here OSX Presto PageManager Utilities Documentation Brother Solutions Center On Line Registration 4 v Z Double click the Documentation icon If the language selection screen appears double click your language Double click the top page file to view the User s Guide Software User s Guide and Network User s Guide in H
22. Top USER S GUIDE D sorwarcuser s 7 suns MSL section Windows K section II Apple Macintosh E amp 9 Scanni 40 ControlCenter2 GUIDE 44 Network Scanning 42 Remote Setup Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary 96 108 112 201 221 235 Safety and legal Choosing a location Place your machine on a flat stable surface that is free of vibration and shocks Put the machine near a telephone wall jack and a standard grounded AC power outlet Choose a location where the temperature remains between 50 F and 90 5 F 10 C and 32 5 C and the humidity is between 20 to 80 without condensation N caution Avoid placing your machine in a high traffic area DO NOT place the machine near heaters air conditioners refrigerators water chemicals or devices that contain magnets or generate magnetic fields DO NOT expose the machine to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory Avoid interference sources such as speakers or the base units of non Brother cordless telephones DO NOT put objects on top of the machine 96 To use the machin
23. Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax 235 Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension telephone A telephone on the fax number that is plugged into a separate telephone wall jack External telephone A telephone that is plugged into the EXT jack of your machine F T Ring Time The length of time that the Brother machine pseudo double rings when the Receive Mode setting is Fax Tel to notify you to pick up a voice call that it answered Fax Forwarding Sends a fax received into the memory to another pre programmed fax number Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax Receive Code Press this code 5 1 when you answer a fax call on an extension or external telephone Fax Storage You can store faxes in the memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD 236 Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs Gray s
24. or off See Setting up restricted users on page 31 and Turning Secure Function Lock on on page 31 Press Menu 1 9 2 13 curd ty Furnction Lock 2 Enter a four digit number for the password using numbers 0 9 or Press OK 6 Re enter the password when the LCD shows Verify Press OK O Press Stop Exit 30 Setting up the Public user You can set up the Public user Public users do not need to enter a password E4 Note You must disable at least one function to turn on Secure Function Lock for Public user i Press Menu 1 9 2 Press A or Y to select Setup User Press OK Enter the administrator password Press OK Press A or Y to select Public Press OK Press A or Y to select Enable or Disable for Fax Tx Press OK After you have set Fax Tx repeat this step for Fax Rx Copy Color Copy B amp W Scan and Print Press OK ER Note You can set PC print for only the Public user When Print is disabled for the Public user all restricted users cannot use the Print function QO Press Stop Exit Setting up restricted users You can set up users with restrictions and a password Press Menu 1 9 2 B Press A or Y to select Setup User Press OK Enter the administrator password Press OK Press A or Y to select User01 Press OK Use the numeric keys to enter the user name See Entering text on page 219 Press OK Enter a four di
25. standard paper tray multi purpose tray or optional lower tray Standard paper tray Since the standard paper tray is a universal type you can use any of the paper sizes one paper type and size at a time listed in the table in Paper capacity of the paper trays on page 12 The standard paper tray can hold up to 250 sheets of Letter A4 legal and folio size paper 20 Ib or 80 g m Paper can be loaded up to the maximum paper mark on the sliding paper width guide Multi purpose tray MP tray The MP tray can hold up to 50 sheets of paper 20 Ib or 80 g m or up to 3 envelopes Paper can be loaded up to the maximum paper mark on the sliding paper width guide Optional lower tray LT 100CL The optional lower tray can hold up to 500 sheets of Letter A4 legal and folio size paper 20 Ib or 80 g m Paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide 11 Chapter 2 The names for the paper trays in the printer driver and this Guide are as follows Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Multi purpose tray MP tray Paper capacity of the paper trays Paper size Paper types No of sheets Paper Tray Tray 1 A4 Letter Legal Executive A5 A6 B5 B6 and Folio 1 Plain paper Thin paper and Recycled paper up to 250 20 Ib 80 g m Multi purpose tray Width 2 75 to 8 5
26. there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures E Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected E Call the dealer or an experienced radio TV technician for help Important Changes or modifications not expressly approved by Brother Industries Ltd could void the user s authority to operate the equipment Important about the interface cable A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device 102 Safety and legal Industry Canada Compliance Statement Canada only This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Disconnect device This product must be installed near an electrical jack that is easily accessible In case of emergencies you must disconnect the power cord from the electrical jack to shut off power completely LAN connection caution DO NOT connect this product to a LAN connection that is subject to over volta
27. you press Search Speed Dial 002 and Black Start or Color Start Numbers can be added manually by entering them on the dial pad Hold down Shift as you press Search Speed Dial 003 7001 on the dial pad and Black Start or Color Start This would dial 555 7001 You can also add a pause by pressing the Redial Pause key Dialing and storing numbers Pause Press Redial Pause to insert a 3 5 second pause between numbers You can press Redial Pause as many times as needed to increase the length of the pause Tone or pulse Canada only If you have a Pulse dialing service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you will not need this feature to send tone signals ep Press Hook e Press on the machine s control panel Any digits dialed after this will send tone signals When you hang up the machine will return to the Pulse dialing service 63 Remote fax options ARE NOT available for color fax Remote fax options let you receive faxes while you are away from the machine You can use only one remote fax option at a time Fax forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine Press Menu 2 5 1 Press A or Y to choose Fax Forward Press OK The LCD will ask you to enter the fax number you want your faxes to be forwarded to 3 En
28. 1 2 asc 3 oer 6 no 8 w Q wz U 5 x 4 0 Tra select Reduce Sort Nin1 Seyesyz Fax and telephone keys Hook Press before dialing if you want to make sure a fax machine will answer and then press Black Start or Color Start Also press this key after you pick up the handset of an external telephone during the F T ring fast double rings Redial Pause Redials the last number called It also inserts a pause when programming quick dial numbers Search Speed Dial Lets you look up numbers stored in the quick dial memory and LDAP server You can search the stored number by alphabetically It also lets you look up the stored number in Speed Dial numbers by pressing Shift and Search Speed Dial simultaneously and then the three digit number Resolution Sets the resolution when sending a fax Chapter 1 12 Print keys Direct Lets you print data from a USB flash memory drive that you can connect directly to the machine You can also print images directly from your PictBridge compatible camera Secure When using Secure Function Lock you can switch restricted users by holding down Shift as you press the Secure key See Secure Function Lock on page 29 You can print data saved in memory when you enter your four digit password For details about using the Secure key see the Software User s Guide on the CD ROM Job Cancel Cancels a programmed print job and clears print data
29. 3 i Sel 3 Press A or to choose On or Off Press OK O Press Stop Exit 46 Setting the print density You can adjust the print density to make your printed pages darker or lighter Make sure you are in Fax mode L Press gt to make the print darker Or press 4 to make the print lighter Press OK Press Stop Exit Additional receiving operations Printing a reduced incoming fax If you choose On the machine automatically reduces each page of an incoming fax to fit on one page of A4 Letter Legal or Folio size paper The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting Menu 1 3 Make sure you are in Fax mode L Press Menu 2 1 5 Press A or to choose On or Of Press OK Press Stop Exit Receiving a fax Duplex 2 sided printing for Fax mode If you set Duplex to On for fax receive the machine will print received faxes on both sides of paper You can use A4 Letter Legal or Folio 8 x13 size of paper for this function Make sure you are in Fax mode amp Press Menu 2 1 9 3 Press A or Y to choose On or Off Press OK O Press Stop Exit E Note When you turn Duplex on the auto reduction feature is also turned on 47 Chapter 6 Setting the fax receive stamp black amp white only You can set the machine to print the recei
30. 51 When your machine answers hang up 113 Handling incoming calls continued Difficulties Suggestions Custom features on a single line If you have Call Waiting Call Waiting Caller ID Caller ID RingMaster Voice Mail an answering machine an alarm system or other custom feature on a single telephone line with your machine it may create a problem sending or receiving faxes For Example If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information ona single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom features is recommended Menu access difficulties Difficulties Suggestions The machine beeps when you try to access the Setup Receive and Setup Send menus If the Fax key is not illuminated press it to turn on Fax mode The Setup Receive setting Menu 2 1 and Setup Send setting Menu 2 2 are available only when the machine is in Fax mode Copy quality difficulties Difficulties Suggestions Vertical black line appears in copies Black vertic
31. Before sending the delayed faxes your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time D Make sure you are in Fax mode amp 2 Press Menu 2 2 4 Press A or to choose On or Of Press OK Press Stop Exit 41 Chapter 5 Checking and canceling waiting jobs Check which jobs are still waiting in the memory to be sent If there are no jobs the LCD will show No Jobs Waiting You can cancel a fax job that is stored and waiting in the memory Press Menu 2 6 The number of jobs still to be sent will be displayed Do one of the following E Press A or Y to scroll though the waiting jobs press OK to choose a job and then press 1 to cancel it E Press 2 to exit without canceling 3 When you have finished press Stop Exit Sending a fax manually Manual transmission Manual transmission lets you hear the dialing ringing and fax receiving tones while sending a fax Make sure you are in Fax mode 4 Load your document 3 Press Hook and listen for a dial tone Or pick up the handset of the external telephone and listen for a dial tone 0 Dial the fax number you want to call 42 O When you hear the fax tone press Black Start or Color Start E f you are using the sc
32. Ethernet Intel Core System greater send 3 Wireless Solo Duo PowerPC Scanning 802 11 b g G3 350MHz 1 For WIA 1200x1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi 2 Third party USB ports are not supported 3 PC Fax supports black and white only 4 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP 229 Consumable items Toner Cartridge Life Drum Unit Life Expectancy Belt Unit Waste Toner Box 230 When printing on Letter size paper Standard Toner Cartridges TN 110BK Black TN 110C TN 110M TN 110Y Cyan Magenta Yellow High Yield Toner Cartridges TN 115BK Black TN 115C TN 115M TN 115Y Cyan Magenta Yellow DR 110CL BU 100CL WT 100CL Approx yields based on 5 page coverage Letter Drum yield is approximate and may vary by type of use When printing on Letter size paper at 5 print coverage for CMYK each 2 500 pages A 1 500 pages 1 5 000 pages 1 4 000 pages Approx 17 000 pages 2 Approx 50 000 pages 3 Approx 20 000 pages a Specifications Ethernet wired network A U N Network board model name LAN Support for Protocols Network type Management utilities 4 PC Fax Send for Mac NC 6500h You can connect your machine to a network for Network Printing Network Scanning PC Fax and Remote Setup 12 Windows 2000 Professional Windows XP
33. Fax Tel E Mail or IFAX Press OK Choose one of the options below E Enter the number up to 20 characters when you select Fax Tel Press OK E Enter the E mail address up to 60 characters if you selected E Mail or IFAX Use the chart on Entering text on page 219 to help you enter letters Press OK E4 Note If you selected E Mail and save the E mail address you can only use the E mail address when you are in Scan mode If you selected IFAX and save the E mail address you can only use the E mail address when you are in Fax mode O Choose one of the options below E Enter the name using the dial pad up to 15 characters Press OK E Press OK to store the number or E mail address without a name If you want to save a fax scan resolution along with the number choose one of the options below E If you selected Fax Tel in press Aor Y to select Std Fine S Fine or Photo Press OK and then go to E If you selected E Mail in press A or Y to select B W200dpi B W200x100 Color150dpi Color300dpi or Color600dpi Press OK and then go to E If you selected IFAX in press A or V to select Std Fine or Photo Press OK and then go to E Press OK if you don t want to change the default resolution Go to f you selected Black amp White in select the file format TIFF or PDF that will be used to send to your PC If you selected Color in select the f
34. L 2 Place your document in the ADF 3 Press Duplex 4 Dial the fax number See How to dial on page 57 Press Black Start The machine will now scan and send your document E Note Legal size 2 sided documents can not be faxed from the ADF Sending a fax from the scanner glass You can use the scanner glass to fax the pages of a book or a single page at a time The documents can be up to Letter or A4 Legal or Folio size Press Stop Exit to cancel a fax in progress You can only send single page color faxes from the scanner glass Make sure you are in Fax mode _ 4 amp Place your document face down on the scanner glass Dial the fax number See How to dial on page 57 O Press Black Start or Color Start E f you press Black Start the machine starts scanning the first page Go to E f you press Color Start the machine starts sending Go to O After the machine scans the page the LCD will prompt you to choose one of the options below E Press 1 to send another page Go to E Press 2 or Black Start to send the document Go to 6 Place the next page on the scanner glass press OK Repeat and for each additional page Your machine will automatically send the fax E4 Note When faxing multiple pages from the scanner glass real time transmission should be set to Off Sending a fax Faxing legal size documents from the scanner glass W
35. LCD For details see Error and maintenance messages on page 131 If the tray is out of paper and received faxes are in the machine s memory No Paper will appear on the LCD Insert paper in the empty tray amp Press Menu 1 7 2 Press A or Y to choose Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 i or T1 gt T2 gt MP Press OK 1 Tray 2 Only or T2 appears only if the optional tray is installed Press Stop Exit 24 Tray use in print mode You can change the default tray the machine will use for printing from your computer Press Menu 1 7 3 Press A or Y to choose Tray 1 Only Tray 2 Only 1 MP Only MP gt T1 gt T2 1 or T1 gt T2 gt MP Press OK 1 Tray 2 Only or T2 appears only if the optional tray is installed 3 Press Stop Exit ER Note e The setting in the printer driver will take priority over the setting made on the control panel If the control panel is set to Tray 1 Only MP Only or Tray 2 Only and you choose Auto Select in the printer driver the machine pulls the paper from that tray Tray 2 Only appears only if the optional tray is installed Volume settings Ring volume You can choose a ring volume level from a range of settings from High to Off While in Fax mode press ES or aa to adjust the volume level The LCD shows the current setting and each key press will change the volume to the next level The machine will keep the new se
36. On site Warranty Service during Normal Working Hours and will repair the Machine and or accompanying Consumable and Accessory Items at no charge to you for parts or labor On site Warranty Service shall consist of the remedial service as necessitated by normal usage to restore this product to good operating condition at your location and does not guarantee uninterrupted operation of this Product Normal Working Hours shall mean 9 00am to 5 00pm local time Monday through Friday excluding legal and local holidays observed by Brother or the Authorized Service Center If the Machine and or accompanying Consumable and Accessory Items are not covered by this warranty you will be charged for any _ service _and or __ replacement parts products at Brother s or the Authorized Service Center s then current published rates The foregoing are your sole i e only and exclusive remedies under this warranty What you must provide Reasonable cooperation with the Brother Representative in troubleshooting as they diagnose the problem provide access to this Product at reasonable times and provide adequate working space including heat light ventilation electric current and outlets for the use of the Brother representative Limitations Brother is not responsible for damage to or loss of any equipment media programs or data related to the use of this Product Except for that repair as described above
37. PF Kit 1 5 PF Kit 2 PF Kit 2 appears only E riser when the optional ea LT 100CL tray is installed 7 Laser 4 Reset Menu Drum Resets the machine part s 174 salt nit life counter Appears 180 when you replace the PF Kit MP machine part PF Kit 1 PF Kit 2 appears only on kit 2 when the optional LT 100CL tray is installed 0 Initial 1 Receive Mode Fax Only Chooses the receive 43 Setup Fax Tel mode that best suits your External TAD needs Manual 2 Date amp Time Puts the date and time on See the LCD and in headings Quick of faxes you send Setup Guide 3 Station ID Fax Sets your name and fax number to appear on each Tel page you fax Name 4 Tone Pulse Tone Chooses the dialing in Canada mode Pulse 4 Dial Tone Detection You can shorten the dial 130 in USA o i tone detect pause No Detection 5 Dial Tone in Canada 5 Dial Prefix On Sets a prefix number that 27 in USA off will always be added 6 Di A before the fax number Dial Prefix k i every time you dial in Canada 0 Local Language English Allows you to change the See in Canada RENEA LCD language for your Quick country Setup Guide 218 Menu and features Entering text When setting certain menu selections such as the Station ID you will need to type text characters The dial pad keys have letters printed on them The keys 0 and do not have printed let
38. Printing only for Windows Server 2003 Mac OS X 10 2 4 or greater mDNS BRAdmin Professional and Web BRAdmin are available as a download from http solutions brother com 231 Ethernet wireless network Network board model name LAN Support for Protocols Network type Management utilities 4 A OU N 232 PC Fax Send for Mac Only printing for Windows Server 2003 Mac OS X 10 2 4 or greater mDNS BRAdmin Professional and Web BRAdmin are available as a download from http solutions brother com NC 7300w You can connect your machine to a network for Network Printing Network Scanning PC Fax and Remote Setup 1 2 Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 and Windows Server 2003 x64 Edition Mac OS X 10 2 4 or greater 3 TCP IP for IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS resolver mDNS LPR LPD Custom Raw Port Port9100 IPP IPPS FTP server SSL TLS POP before SMTP SMTP AUTH Telnet SNMPv1 HTTP HTTPS server TFTP client and server SMTP client APOP LLTD responder Raw Port PC scanner FTP client LDAP POP3 TCP IP for IPv6 Turned off as default NDP RA DNS mDNS LPR LPD Custom Raw Port Port9100 IPP IPPS FTP server SSL TLS POP before SMTP SMTP AUTH Telnet SNMPv1 HTTP HTTPS server TFTP client and server SMTP client APOP LLTD responder Raw Port PC
39. Reports eicdiissacectlecraiendtestteresstedeasudess 73 74 Fax JOUMMAD oieri anian 73 74 Journal period oo eee 73 Help List nison reanna 74 NOW tO Print seseccseeccccedsteveetiiecetessicniaiees 74 Network Configuration eese 74 Quick Dial List 00 cceeeeeeeeeees 74 Transmission Verification 0 ee 73 User SetingS ccctaecieetieiesedeiviines 74 Resolution COPY coreia odino niee ebea eg 225 fax standard fine superfine PROTO eieciieedecesiueeceecieasaivelingadeveds 39 224 PPM ee E EEEE E AEE E E 227 SGAM daie ieecpenieddtect ieetead aia tues 226 setting for next fax eeen 39 Resolution key assecc 7 39 Restricted USeTS eeeeeeeeeeeereereereees 31 Ring delay setting eneeeeeeeen 45 RingMaster eeren 50 S Safety instructions eeeeeeeeeeeee ereenn 104 Scanner glass USING seese 21 Scanning See Software User s Guide on the CD ROM Search Speed Dial key 57 58 62 SECUS KEY cecs 8 Security Secure function lock administrator password s 30 PUBIC USSF sacres 30 restricted users seeeeeeeeeeeeeees 31 SOCUPE KOY ennenen a rannan ae anai 8 Setting TOCK sar tnn renina 28 Serial number how to find See inside front cover Service Centers eeeeeeeceeeeeeeeeeeeeeeeees ii Shipping the machine ee 191 SimpleBiz Fax amp Alternate Number RINGING stienticrienisdtdeslecceneet tidal india cian 50 Sleep time 2 2 2 2 eee
40. Tray 1 Only Tray 2 only 1 MP Only MP gt T1 gt T2 1 or T1 gt T2 gt MP Press OK 1 Tray 2 Only or T2 appears only if the optional tray is installed 3 Press Stop Exit E Note When loading the documents in the ADF and MP gt T1 gt T2 or T1 gt T2 gt MP is selected the machine looks for the tray with the most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray When using the scanner glass your document is copied from the higher priority tray even if more suitable paper is in another paper tray 23 Chapter 3 Tray use in fax mode You can change the default tray that the machine will use for printing received faxes When you choose Tray 1 Only MP Only or Tray 2 only 1 the machine pulls the paper only from that tray If the selected tray is out of paper No Paper will appear on the LCD Insert the paper in the empty tray When you choose T1 gt T2 1 gt MP the machine pulls paper from Tray 1 until itis empty then from Tray 2 and then from the MP tray When you choose MP gt T1 gt T2 1 the machine pulls paper from the MP tray until it is empty then from Tray 1 and then from Tray 2 E Note e You can use four sizes of paper for printing faxes A4 Letter Legal or Folio When a suitable size is not in any of the trays received faxes will be stored in the machine s memory and Check Paper Size will appear on the
41. Use the dial pad to enter the number of copies up to 99 Press Contrast Quality Press A or to choose Contrast O Press lt or gt to increase or decrease the contrast Press OK QO Press Black Start or Color Start To change the default setting follow the steps below Press Menu 3 3 2 Press lt or gt to increase or decrease the contrast Press OK Press Stop Exit 82 Make sure you are in Copy mode amp Color saturation You can change the default setting for color saturation To change the default setting follow the steps below i Press Menu 3 4 2 Press A or to choose 1 Red 2 Green or 3 Blue Press OK Press lt or gt to increase or decrease the color saturation Press OK 4 Return to to choose the next color Or press Stop Exit Tray selection You can change the tray use only for the next copy Load your document Use the dial pad to enter the number of copies up to 99 Press Tray Select Press lt 4 or gt to choose the MP gt T1 T1 gt MP 1 XXX or MP XXX 1 Press OK 00 606 Press Black Start or Color Start Make sure you are in Copy mode amp Press Tray Select MP gt T1 or M gt T1 gt T2 T1 gt MP or T1 gt T2 gt M 1 Xxx 1 2 XXX 1 MP xxx 1 1 Xxx is the paper size you set in Menu 1 3 FY Note T2 o
42. VOID YOUR WARRANTY Troubleshooting and routine maintenance To prevent injuries when moving or lifting this machine make sure atleast two people lift the machine together Be careful not to pinch your fingers when you put the machine down 191 Make sure that you have the following parts Repacking the machine for repacking Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the AC power outlet 2 Press the front cover release button and then open the front cover Insertion sheet for repacking Plastic bags for the waste toner box Orange protective cover and Plastic bag that the toner cartridge originally came in 4 pieces of each 4 Orange packing material for locking the drum unit and the belt unit 4 pieces 5 A piece of paper Letter or A4 to protect the belt unit supplied by the user 6 Joints for attaching cartons 4 pieces 192 Troubleshooting and routine maintenance Hold the green handle of the drum unit Release the gray lock lever 1 thatis on Lift the drum unit up and then pull it out the left side of the machine Lift the front until it stops of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit Q CAUTION Hold the handles of the drum unit when you carry it DO NOT hold the sides of the drum 193 Q CAUTION We recom
43. a vertical stripe Close the corona wire cover Repeat to to clean each of the remaining corona wires 158 Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit Make sure that you match the toner cartridge color to the same color label on the drum unit and make sure that you fold down the toner cartridge handle A once the toner cartridge is in place Repeat this for all the toner cartridges C Cyan M Magenta Y Yellow K Black A OU N Troubleshooting and routine maintenance 10 Push the drum unit in until it stops Cleaning the drum unit If you have print quality problems clean the drum unit as follows Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the AC power outlet 2 Press the front cover release button and then open the front cover 12 Plug the machine s power cord back into the AC power outlet first and reconnect all cables and telephone line cord Turn on the machine s power switch 159 3 Hold the green handle of the drum unit Release the gray lock lever 1 that is on Lift the drum unit up and then pull it out the left side of the machine Lift the front until it stops of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit Q
44. be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration Troubleshooting and routine maintenance amp Turn off the machine s power switch Hold the green handle of the drum unit Press the front cover release button and Lift the drum unit up and then pull it out then open the front cover until it stops 175 3 Release the gray lock lever 1 that is on W the left side of the machine Lift the front Note of the drum unit and pull the drum unit Discard the used drum unit according to completely out of the machine using the local regulations keeping it separate from green handles on the drum unit domestic waste Be sure to seal up the drum unit tightly so that toner powder does not spill out of the unit If you have questions call your local waste disposal Office caution To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Q CAUTION We recommend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner Hold the handles of drum unit when you carry it DO NOT hold the sides of the drum unit 176 Troubleshooting and routine maintenance To avoid print quality problems DO NOT Q CAUTION e c eens ve
45. eeen 57 Out Of Memory uu eeeeeeeeeeeettteeeeeeeee 134 Print Unable XX o eeeeeeetteeeeeteeeeeees 134 Scan Unable XX ccccceeeeetteeeeee 135 Toner Life End 0e eeeeeeeeeeeeees 169 Toner LOW advectiicacntateaneecids eave dented 169 Waste Toner Full aaee 185 Extension telephone using 55 56 External telephone connecting 56 240 F Fax codes CHANGING 2 0 eee eeeeeeeeeeeeeeeeteeneenneaaees 56 68 fax receive code ou ceeeeeeeeeeeeeeeees 55 56 remote access code oo eee 68 telephone answer code 006 55 56 Fax forwarding changing at the machine 64 changing remotely eee 69 70 programming a number ee 64 Fax storage rere 65 printing from Memory ssec 48 turning Off aeeeeseeeeeesseeresererrsserene 67 Fax stand alone FECCIVING ieeiiinnineieeninenercniirenriarnnanene 43 at end of conversation 48 backup print 00 64 66 67 138 easy receive oo ccccceeeeeeseeeseserceneeeeeees 46 fax forwarding nsee 64 70 fax receive stamp ceeeeeeeeeeees 48 from extension telephone 55 56 PAGING sateen isde ied igesctei anesini 65 polling receive oo eee eeeeteeeeeees 71 reducing to fit on paper 0 47 retrieving from a remote site 69 70 ring delay setting ees 45 sequential polling cceeeeeeeee 71 telephone line interference
46. equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact Brother Customer Service See Brother numbers on page i If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information 100 Safety and legal If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment call your telephone company or a qualified installer If you are not able to solve a problem with your machine call Brother Customer Service See Brother numbers on page i For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any
47. faxes in its memory on page 137 press Stop Exit Make sure that you have installed MFL Pro Suite on your PC and then turn on PC Fax Receiving on the PC For details about PC Fax Receive see PC FAX receiving in the Software User s Guide on the CD ROM amp Make sure that you have set PC Fax Receive on the machine See PC fax receive on page 66 During setup the LCD will ask if you want to send the faxes to your PC Do one of the following E To send all faxes to your PC press 1 E To exit and leave the faxes in the memory press 2 The LCD will ask you the following message Press A or to choose On or Off Press OK QO Press Stop Exit 137 E Note e If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a power failure before the fax is forwarded ora problem at the receiving machine The machine can store faxes up to 4 days if there is a power failure If there is an error message on the machine s LCD after the faxes have been sent disconnect the machine from the power source for several minutes and then reconnect it Document jams If the document is jammed follow the steps below Document is jammed in the top of the ADF unit The document may get jammed if it is not inserted or fed properly or if it is too long Follow the steps below to clear a document jam Take out any
48. for the next fax If you want to send a cover page only for the next fax your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page Make sure you are in Fax mode Le 2 Load your document 3 Press Menu 2 2 7 Press A or Y to choose Next Fax On or Next Fax Off Press OK Press A or Y to choose a comment Press OK Enter two digits to show the number of pages you are sending Press OK 38 For example enter 0 2 for 2 pages or 0 0 to leave the number of pages blank If you make a mistake press lt 4 or Clear Back to back up and re enter the number of pages Send a cover page for all faxes You can set the machine to send a cover page whenever you send a fax Make sure you are in Fax mode L Press A or to choose On or Of Press OK 4 Press A or to choose a comment Press OK Using a printed cover page If you want to use a printed cover page that you can write on you can print the sample page and attach it to your fax Make sure you are in Fax mode 4 2 Press Menu 2 2 7 Press A or Y to choose Print Sample Press OK Press Black Start or Color Start Your machine will print a copy of your cover page 6 Press Stop Exit Contrast For most documents the default setting of Auto will give the best results It automatically chooses the suitable contrast for your document If you
49. it please call Brother Customer Service While Setting Lock is On you cannot change the following settings without a password E Date Time E Station ID Quick Dial settings E Mode Timer E Paper Type E Paper Size E Volume m Auto Daylight m Ecology E Tray Use LCD Contrast Setting Lock E Secure Function Lock 28 Security features Setting up the password Press Menu 1 9 1 Enter a four digit number for the password using numbers 0 9 or Press OK 3 Re enter your password when the LCD shows Verify Press OK Press Stop Exit Changing your setting lock password i Press Menu 1 9 1 it arity ing Lock Press A or Y to choose Set Password Press OK Enter your four digit password Press OK Enter a four digit number for the new password Press OK Re enter your new password when the LCD shows Verify Press OK 6 Press Stop Exit Turning setting lock on off If you enter the wrong password when following the instructions below the LCD will show Wrong Password Re enter the correct password Turning setting lock on Press Menu 1 9 1 Press A or Y to choose On Press OK Enter your four digit password Press OK 4 Press Stop Exit Turning setting lock off Press Menu 1 9 1 2 Enter your four digit password Press OK twice Press Stop Exit Security features Secure Function Lock Secur
50. limited warranty is VOID if this Product has been altered or modified in any way including but not limited to attempted warranty repair without authorization from Brother and or _alteration removal of the serial number What to do if you think your Product is eligible for warranty service Report your issue to our Customer Service Hotline at 1 800 284 4329 or to a Brother Authorized Service Center within the applicable warranty period Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U S For the name of local Brother Authorized Service Center s call 1 800 521 2846 What Brother will ask you to do After contacting Brother or a Brother Authorized Service Center you may be required to provide information pertaining to the defect or malfunction of this Product Brother Color Laser One Year On Site Limited Warranty USA only What Brother will do If the problem reported concerning your Machine and or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists and if it does exist Brother or an Authorized Service Center will provide
51. media Paper Input Paper Tray E Paper Type Plain paper Thin paper or Recycled paper E Paper Size Letter A4 B5 ISO A5 B6 ISO A6 Executive Legal and Folio m Paper Weight 16 to 28 Ib 60 to 105 g m2 m Maximum paper tray capacity Up to 250 sheets of 20 Ib 80 g m plain paper Multi purpose tray MP tray E Paper Type Plain paper Thin paper Thick paper Recycled paper Bond paper Envelopes or Labels E Paper Size Width 2 75 to 8 5 in 69 9 to 215 9 mm Length 4 57 to 16 in 116 0 to 406 4 mm m Paper Weight 16 to 43 Ib 60 to 163 g m m Maximum paper tray capacity Up to 50 sheets of 20 Ib 80 g m plain paper Up to 3 envelopes Paper Tray 2 option E Paper Type Plain paper Thin paper or Recycled paper E Paper Size Letter A4 B5 ISO A5 B6 ISO Executive Legal and Folio E Paper Weight 16 to 28 Ib 60 to 105 g m2 m Maximum paper tray capacity Up to 500 sheets of 20 Ib 80 g m plain paper Paper Output Up to 150 sheets face down print delivery to the output paper tray Duplex E Paper Size Letter A4 Legal and Folio Manual Duplex Yes E Automatic Duplex Yes 223 Fax Compatibility Duplex Fax Receive Coding System Modem Speed Single Sided Document Size 2 Sided Duplex Document Size Scanning Width Printing Width Gray Scale Polling Types Contrast Control Resolution One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Auto Answer Comm
52. not come in contact with any part of the machine because the label stock may stick to the belt unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Label sheets should not exceed the paper weight specifications described in this User s Guide Labels exceeding this specification may not feed or print properly and may cause damage to your machine Labels can be fed from the MP tray only Types of labels to avoid DO NOT use labels that are damaged curled wrinkled or an unusual shape caution Avoid feeding labels with the carrier sheet exposed because your machine will be damaged 16 Unprintable area Unprintable area for copies The printable area of your machine begins at approximately 0 16 in 4 mm from the top and bottom and 0 12 in 3 mm from both sides of the paper 2 2 14 1 0 16 in 4mm 2 0 12 in 3 mm E4 Note This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper The unprintable area changes with the paper size Unprintable area w
53. number will be sent as one transmission Beeper Volume Volume setting for the beep when you press a key or make an error Broadcasting The ability to send the same fax message to more than one location Cancel Job Cancels a programmed print job and clears the machine s memory CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modified Read MMR JBIG and JPEG if the receiving machine has the same capability Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Delayed Fax Sends your fax at a specified later time that day Distinctive Ring A subscriber service purchased from the telephone company that gives you another telephone number on an existing telephone line The Brother machine uses the new number to simulate a dedicated fax line Dual Access
54. on the belt unit to the follows t mark on the machine Push down on the green area of the belt unit to lock it in 1 Make sure that the gray lock place lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 189 7 2 Push the drum unit in until it stops E Noe p When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine 190 Packing and shipping the machine If for any reason you must move or ship your machine carefully re pack the machine in the original packing material to avoid any damage during transport If you do not pack the machine properly you could void your warranty The machine should be adequately insured with the carrier If the machine must be shipped please read the instructions in this section which explains how to properly prepare your machine for transport Once your machine has been set up and used we do not recommend that it be moved or shipped unless absolutely necessary Color laser printers are complex printing devices Moving the machine or shipping it without properly removing the installed supplies can result in SEVERE damage to the machine As a result your machine may not operate properly afterwards Failure to properly prepare the machine for shipping according to the instructions in this section may
55. scanner LDAP POP3 IEEE 802 11 b g Wireless LAN BRAdmin Light for Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 Windows Server 2003 x64 Edition and Mac OS X 10 2 4 or greater BRAdmin Professional for Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 and Windows Server 2003 x64 Edition Web BRAdmin for Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 and Windows Server 2003 x64 Edition Client computers with a web browser supporting Java Specifications Authentication and encryption for wireless users only Authentication method The Brother machine supports the following methods E Open system Wireless devices are allowed to access the network without any authentication E Shared key A secret pre determined key is shared by all devices that will access the wireless network The Brother machine uses the WEP keys as the pre determined key m WPA PSK WPA2 PSK Enables a Wi FI Protected Access Pre Shared Key WPA PSK WPA2 PSk which enables the Brother wireless machine to associate with access points using TKIP for WPA PSK or AES for WPA PSK and WPA2 PSK WPA Personal E LEAP Cisco LEAP Light Extensible Authentication Protocol has been developed by Cisco Systems Inc and enables
56. sesirrrrroyi oiiaee Ea AEA EEA EEE RARER REAT AE 24 Tray usein pint Modiano a E 24 Volume Sett NgS uies incissiuoies ii nei e a aaa aeaiia 25 RING VOUM sidrene aa nutta iee aa r edoa ETa E e NEE 25 Beeper VOlUM esiin eae aaan aaia a ar nan aaee a aaa eles 25 SPeAkervVOIUME sieri aaa eaa aeaa aaa r e ea aaea 25 Automatic daylight savings time eeeeeseeesserierseesseerrrrirrrrrrrssresrrrirrrrrenrsnesrrent 26 Ecology Te Uro Sse senses ctesmmzeslecaaestinnoecdebenspaciactenslegluas necneisactlemenehe 26 TONET SAVO e e e a ae Eaa E e ar Eaa ENE Ee aS 26 Sleep time series a a a a E a teldeaahanemenssuceunetede 26 Turning off the scanner lamp eetris ceceeeeesseceeeeeeeeeeeeeeeaeeeeeeeseeaeeeeeseeaeeeee 26 LE D COMtraSt x irena e a ee EEE AE A ESEE 27 Dial PROTX oca e ee a E eE EE e ea aa 27 4 Security features 28 SECUN iss ce deduchs shed skis E ianpecwuan andes debeededduwaieedectetee 28 SNG TOCK viis cxstencheveedesssetwe aaa n a a blesses dasusdas e 28 Secure FUNCTION LOCK aranean E ade ohamege ade 29 Section II Fax 5 Sending a fax 34 HOW tO fakers iea ee eta aE EENET EERE ES 34 Entering fax MOJO sitet iecisesseseiistenctiiebehea AE AEE EENES 34 Sending a single sided fax from the ADF 0 cccecceeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeaaes 34 Sending a 2 sided fax from the ADF ssssessesssessrssserrrsstrerrerrrirrsssrnrsn rreren 34 Sending a fax from the scanner glass eceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaeens 34 Faxing leg
57. shown in the message 2 Approx yields based on 5 page coverage Letter The actual number of printed pages will vary depending on the print jobs and paper you use 3 When printing on Letter size paper at 5 print coverage for CMYK each The actual number of printed pages will vary depending on the print jobs and paper you use 166 Troubleshooting and routine maintenance The following are maintenance messages that appear on the LCD in the Ready mode These message provide advanced warnings to replace the consumable items before they run out To avoid any inconvenience you may wish to buy spare consumable items before the machine stops printing LCD messages Consumable item Approximate life How to replace Order No to replace Toner Low Toner cartridges 2 500 pages Black 2 See Replacing a toner TN 110BK Prepare New Black K standard 500 pagis eyan cartridge on page 169 TN 110C Toner Cartridge Magenta Yellow TN 110M TN 110Y Toner cartridges 5 000 pages Black 2 TN 115BK i 4 000 pages Cyan TN 115C Magenta Yellow 2 TN 115M TN 115Y Change Parts Waste toner box See Replacing the WT 100CL Waste Toner Box 20 000 pages 3 waste toner box on page 185 print jobs and paper you use depending on the print jobs and paper you use The toner cartridge color which is near the end of life is shown in the message Approx yields based on 5 page coverage Letter The actual numbe
58. that the Machine and the accompanying Consumable and Accessory ltems will be free from defects in materials and workmanship when used under normal conditions E This warranty applies only to products purchased and used in the United States For products purchased in but used outside the United States this warranty covers only warranty service within the United States and does not include shipping outside the United States What is the length of the Warranty Periods Machines one year from the original purchase date E Accompanying Consumable and Accessory Items 90 days from the original purchase date or the rated life of consumable whichever comes first What is NOT covered This warranty does not cover 1 Physical damage to this Product 2 Damage caused by improper installation improper or abnormal use misuse neglect or accident including but not limited to transporting this Product without the proper preparation and or packaging 3 Damage caused by another device or software used with this Product including but not limited to damage resulting from use of non Brother brand parts and Consumable and Accessory Items 4 Consumable and Accessory Items that expired in accordance with a rated life and 5 Problems arising from other than defects in materials or workmanship 6 Normal Periodic Maintenance Items such as Paper Feeding Kit Fuser and Laser Units This
59. the One Touch Speed Dial or Group number you chose first will be applied to the broadcast If the fax resolution of the fax number you chose first is S Fine and you want to do a broadcast that includes IFAX press Resolution to choose Standardor Fine resolution Press OK Then follow the steps above Canceling a broadcast in progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job D Press Menu 2 6 The LCD will display the fax being dialed for example 001 0123456789 and the broadcast job number for example Broadcast 001 Select AV or OK 2 Press AY to choose the job number you want to cancel Press OK Press 1 to clear the job number or 2 to exit If you chose to only cancel the fax currently being sent in the machine will ask you if you want to cancel the broadcast Press 1 to clear the whole broadcast job or 2 to exit Press Stop Exit Additional sending operations Sending faxes using multiple settings Before you send a fax you can change any combination of these settings contrast resolution overseas mode delayed fax timer polling transmission real time transmission or cover page settings Make sure you are in Fax mode a After each setting is accepted the LCD asks if you want to enter more settings Do one of the following E To choose more settings press 1 TheLCD returns tothe Setup Send menu so you can
60. the machine s page counters for copies printed pages reports and lists faxes or a summary total Press Menu 8 2 The LCD shows number of pages for Total Fax List and Copy Print Press A or Y to choose the option of which you want to see the machine s page counters for color and black amp white Press OK a Counter O Press Stop Exit 199 Checking the remaining life of parts You can view the remaining life of these parts on the LCD amp Press Menu 8 3 2 Press A or to choose 1 Drum 2 Belt Unit 3 PF Kit MP 4 PF Kit 1 5 PF Kit 21 Fuser or 7 Laser Press OK ts Life a LAPLANTE nainirgi 3 1 pr Kit 2 appears only when the optional LT 100CL tray is installed Press Stop Exit E Note The life check of a part will be accurate only if that part s life counter was reset when the new part was installed It will not be accurate if that part s life counter was reset during the life of the used part 200 On screen programming Your machine has been designed to be easy to use The LCD provides on screen programming using the menu keys We have created step by step on screen instructions to help you program your machine Simply follow the steps as they guide you through the menu selections and programming options Menu table You can program your machine by using the Menu table on page 203 These pages list the menu selections a
61. to 99 4 Press N in 1 Press A or to choose 2 in 1 P 2 in L 4 in 1 P 4 in L oroff 1 in 1 Press OK 6 Press Black Start or Color Start to scan the page If you placed the document in the ADF the machine scans the pages and starts printing If you are using the scanner glass go to After the machine scans the page press 1 to scan the next page Place the next page on the scanner glass Press OK Repeat and for each page of the layout After all the pages have been scanned press 2 in to finish If you are copying from the ADF Insert your document face up in the direction shown below E 2 in 1 P dx ao PE m 2in1 L Do l Do o lM E 4in1 P EN i wll a E 4in1 L 72 21 3 4 75 If you are copying from the scanner glass Insert your document face down in the direction shown below E 2 in 1 P 4lad a ceee FB E 2in1 L P a a a E o fj m 2 lt 4 Making copies 4 in 1 P ww 1 al ss of b ib m a o a e 4in1 L X D Z G 2 4
62. you use paper that meets our specifications See Acceptable paper and other media on page 11 Check the machine s environment Conditions such as high temperatures and high humidity can increase the amount of background shading See Choosing a location on page 96 Install a new toner cartridge for the color causing the problem See Replacing a toner cartridge on page 169 Clean the corona wires of the drum unit for the color causing the problem See Cleaning the corona wires on page 156 If the print quality has not improved put in a new drum unit See Replacing the drum unit on page 174 Page skewed Make sure the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack Set the paper guides correctly The paper tray may be too full Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 11 121 Examples of poor print quality Recommendation Ghost B IN B Make sure that you use paper that meets our specifications Rough surfaced paper or thick paper may cause the problem See Acceptable paper and other media on page 11 Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other media on page 11 and Basic tab in the Software User s Guide on the CD ROM
63. 0 A4 A5 78 LGL LTR 83 LGL A4 85 LTR EXE 91 Full Page 94 A4 gt LTR 97 LTR gt A4 Custom 25 400 allows you to enter a ratio from 25 to 400 77 Chapter 12 To enlarge or reduce the next copy follow the instructions below Make sure you are in Copy mode SF J Load your document Use the dial pad to enter the number of copies up to 99 Press Enlarge Reduce Press gt Do one of the following E Press A or Y to choose the enlargement or reduction ratio you want Press OK E Press Aor Y to choose Custom 25 400 Press OK Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 53 Press OK QO Press Black Start or Color Start E Note Page Layout Options 2 in 1 P 2 in 1 L 4 in 1 P or 4 in 1 L are not available with Enlarge Reduce 78 Making N in 1 copies page layout You can reduce the amount of paper used when copying by using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper Important E Please make sure the paper size is set to Letter A4 Legal or Folio E P means Portrait and L means Landscape m You cannot use the Enlarge Reduce setting with the N in 1 feature Make sure you are in Copy mode SF amp Load your document 3 Use the dial pad to enter the number of copies up
64. 08 Optional paper tray Order Number LT 100CL An optional lower tray can be installed and it can hold up to 500 sheets of 20 Ib 80 g m paper When an optional tray is installed the machine can hold up to 800 sheets of plain paper Installing the optional paper tray This machine is heavy To prevent injuries use at least two people to lift the machine Be careful not to pinch your fingers when you set the machine down Turn off the power switch Unplug the telephone line cord and interface cable and then unplug the power cord from the AC outlet Options Using two people lift the machine carefully and place it onto the optional lower tray unit so that the alignment pins of the lower tray unit are inserted into the guide holes on the bottom of the machine as shown Plug the machine s power cord back into the AC power outlet first and reconnect all cables and telephone line cord Turn on the machine s power switch O To set the paper size for the lower tray press Menu 1 3 3 Press A or to choose A4 Letter Legal Executive A5 B5 B6 or Folio Press OK and then press Stop Exit 109 O For Windows users Go to Start gt Control Panel gt Printers and Faxes Right click on your printer icon and choose Properties Choose the Accessories tab and click Auto Detect When the optional lower tray and paper size have been detected click Apply Brother MF
65. 1 Error Message Cause Action Change Parts It is time to replace the laser unit Call Brother Customer Service to replace the laser unit laser unit Change Parts It is time to replace the paper Call Brother Customer Service to replace the e ie feeding kit for the MP tray PF Kit MP Change Parts It is time to replace the paper Call Brother Customer Service to replace the PF kit 1 feeding kit for Tray 1 PF Kit 1 Change Parts It is time to replace the paper Call Brother Customer Service to replace the PF Kit 2 feeding kit for Tray 2 PF Kit 2 Change Parts The waste toner box is almost full Be ready to replace the waste toner box See RE E EE wee Replacing the waste toner box on page 185 Check Paper Size The paper in the tray is not the correct size Load the correct size of paper in the tray and set the Paper Size Menu 1 3 and Tray Use Menu 1 7 See Paper size on page 23 Tray use in copy mode on page 23 Tray use in fax mode on page 24 and Tray use in print mode on page 24 Comm Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup
66. Authorized Service Center For the location of your nearest Brother Authorized Service Center please call In USA 1 800 284 4357 In Canada 1 877 BROTHER 15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions m When the power cord is damaged or frayed E If liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the cabinet has been damaged E f the product exhibits a distinct change in performance indicating a need for service 16 To protect your product against power surges we recommend the use of a power protection device Surge Protector 17 To reduce the risk of fire electric shock and injury to people note the following m DO NOT use this product near appliances that use water a swimming pool or in a wet basement E DO NOT use the machine during an electrical storm there is the remote possibility of an electrical shock If you have connected a telephone DO NOT use it to report a gas leak in the vicinity of the leak 105 Legal li
67. Brother Support Brother Home Page Support Information Brother Mall com Brother Solutions Center T Supplies Information E To access our web site www brother com click Brother Home Page E To view all Brother Numbers including Customer Service numbers for the USA and Canada click Support Information E To access the USA Brother online shopping mall www brothermall com for additional product and service information click Brother Mall com E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our web site for original genuine Brother supplies http www brother com original click Supplies Information To return to the main page click Back Or if you have finished click Exit General information Chapter 1 Control panel overview J Job Direct Secure Cancel i e e U Print Fax 5 5 One Touch keys These 20 keys give you instant access to 40 previously stored numbers Shift Lets you access One Touch numbers 21 to 40 when held down LCD Displays messages to help you set up and use your machine Status LED The LED will flash and change color depending on the machine status Menu keys Menu Lets you access the Menu to program your settings in this machine Clear Back Deletes entered data or lets you cancel the current setting OK Lets you store your settings in the mach
68. C 9840CDW Printer Properties General Sharing Ports Advanced Color Management Accessories Available Options E Note The Auto Detect function is not available under the following machine conditions The machine power switch is off The machine is in an error state The machine is in a network shared environment The cable is not connected to the machine correctly If this situation occurs you can manually add the options you have installed In Available Options select the option you have installed click Add and then click Apply For Macintosh users The printer driver is already configured for use with the lower paper tray No additional steps are required 110 Memory board This machine has 128 MB of standard memory and one slot for optional memory expansion You can expand the memory up to 640 MB by installing dual in line memory modules SO DIMMs When you add the optional memory it increases the performance for both copy and print operations SO DIMM types You can install the following SO DIMM Buffalo SO DIMM Capacity Buffalo part number 128 MB VN133 D128 MF VN133 D128 SD 256 MB VN133 D256 MB VN133 D256 SD 512 MB VN133 D512 SCD TechWorks SO DIMM Capacity Buffalo part number 128 MB 12462 0001 256 MB 12485 0001 512 MB 12475 0001 E Note For more information visit the Buffalo Technology site at http www buffal
69. CAUTION Hold the handles of drum unit when you carry it DO NOT hold the sides of the drum unit 160 1 CAUTION We recommend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner 5 Hold the handle of the toner cartridge and pull it out of the drum unit Repeat this for all of the toner cartridges Troubleshooting and routine maintenance Q CAUTION We recommend that you place the toner cartridges on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration RAFINA We Je 2 ESNS C 161 6 Turn the drum unit over by holding the Q CAUTION green handles Make sure that the drum it 1 the left h ide To avoid print quality problems DO NOT a i a lanesite touch the shaded parts shown in the illustrations 7 See the print sample to identify the color causing the problem The color of the spots or toner stain is the color of the drum you should clean For example if the spots are cyan you should clean the drum for cyan Put the print sample in front of the drum and th
70. Copy Copy Speed Copy Speed for Duplex Copying Color Monochrome Single Sided Document Size 2 Sided Duplex Document Size Multiple Copies Reduce Enlarge Resolution First Copy Out Time Specifications Up to 17 pages minute Letter size Black 2 Up to 17 pages minute Letter size Color 1 2 Up to 7 sides minute 3 5 sheet minute Letter size Black 1 Up to 7 sides minute 3 5 sheet minute Letter size Color 12 Yes Yes ADF Width ADF Height Scanner Glass Width Scanner Glass Height 5 8 to 8 5 in 148 to 215 9 mm 5 8 to 14 in 148 to 355 6 mm Max 8 5 in 215 9 mm Max 14 in 355 6 mm Copy Width Max 8 26 in 210 mm ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Height 5 8 to 11 7 in 147 3 to 297 0 mm Stacks or Sorts up to 99 pages 25 to 400 in increments of 1 Up to 1200 x 600 dpi Approx 21 seconds Black Approx 23 seconds Color 4 The copy speed may change depending on the type of document you copy From the standard paper tray and optional paper tray When making a B amp W copy from the scanner glass in text quality mode at the 25 to 150 ratio First copy out time may change if the machine is calibrating or registering itself First copy out time may vary due to scanner lamp warm up time 225 Scan Color Monochrome Duplex Scanning TWAIN Compliant WIA Compliant Color Depth Resolution Single Sided Document Size Scanning Width 2 Sid
71. Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 51 and Start E Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving then you should re record the OGM to include it Special line considerations Roll over telephone lines A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy The calls are usually passed down or rolled over to the next available telephone line in a preset order Your machine can work in a roll over system as long as it is the last number in the sequence so the call cannot roll away Do not put the machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does not have a fax machine Your machine will work best ona dedicated line 53 Chapter 7 Two line telephone system A two line telephone system is nothing more than two separate telephone numbers on the same wall outlet The two telephone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four
72. Fax redial If you are sending a fax manually and the line is busy press Redial Pause wait for the other fax machine to answer and then press Black Start or Color Start to try again If you want to make a second call to the last number dialed you can save time by pressing Redial Pause and Black Start or Color Start Redial Pause only works if you dialed from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial one time after five minutes Storing numbers You can set up your machine to do the following types of easy dialing One Touch Speed Dial and Groups for Broadcasting faxes You can also specify the default resolution for each One Touch and Speed Dial number When you dial a quick dial number the LCD shows the name if you stored it or the number A scan profile can also be stored along with the fax number or E mail address If you lose electrical power the quick dial numbers stored in the memory will not be lost A scan profile is the resolution and other scan settings that you choose when you store a number For example you will be asked to select Standard Fine S Fine or Photo if you have selected the Fax Tel option Or you will be asked to select B W 200 dpi B W 200x100 dpi Color 150 dpi Color 300 dpi or Color 600 dpi if you selected the E Mail option Storing a pause Press Redial Pause to insert a 3 5 second pause between numbe
73. Jobs are in the memory and lets you cancel scheduled jobs 0 Miscellaneous 1 Compatibility High Adjusts the equalization 130 Normal for transmission difficulties Basic for VoIP r asac tior VTR VolP service providers offer fax support using various standards If you regularly experience fax transmission errors choose Basic for VoIP 2 Distinctive off Uses the telephone 50 company s Distinctive Set 208 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 3 Copy 1 Quality Auto You can choose the Copy 77 Text resolution for your type of document Photo 2 Brightness 00000 Adjusts the brightness for 81 ana aA copies 00800 08000 E0000 3 Contrast 00000 Adjusts the contrast for 81 _cooec copies 00800 Og000 O000 4 Color Adjust 1 Red 00008 Adjusts the red color for 81 ana aA copies 00800 Og000 O000 2 Green OOO0m Adjusts the green color for Mann aN copies 00800 Og000 O000 3 Blue 00000 Adjusts the blue color for _cooec copies 00800 0E0000 E0000 4 Printer 1 Emulation Auto Chooses the emulation See eG AS mode SONWArG User s BR Script 3 Guide on 2 Print Options 1 Internal Font Prints a list of the Ei machine s internal fonts 2 Configuration Prints a list of the machine s printer settings 3 Test Print Prints
74. On Automatically allocates the IP address from the off f link local address range 0 IPv6 On Enable or Disable the off IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother c om for more information 2 Setup Wizard You can configure your print server 3 SecurEasy You can configure the Setup wireless network easily 4 WLAN Status 1 Status Active 11 b You can see the current A wireless network status Active 11g Wired LAN Active WLAN OFF Connection NG 2 Signal Strong You can see the current A wireless network signal Medium strength Weak None 3 SSID You can see the current SSID 4 Comm Mode Ad hoc You can see the current Communication Mode Infrastructure 5 Set to 1 Reset Restore the wireless Default network setting to factory default 2 Exit 6 WLAN Enable On Enable or Disable the wireless LAN manually off y 215 Main Submenu Menu Selections Options Descriptions Page Menu 7 LAN 3 Setup IFAX 1 Setup Internet 1 Mail Address Enter the mail address See Up to 60 characters Network continued User s 2 SMTP Server Name Enter the SMTP server up to 64 characters address Guide on IP Address the 000 255 CD ROM 000 255 000 255 000 255 3 SMTP Port 00001 65535 Enter the POP3 port number 4 Auth for SMTP None SMTP AUTH POP bef SMTP Selects the security m
75. RRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SOFTWARE BROTHER S LICENSOR S DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled
76. Speed Dial number Each group uses up a One Touch key or a Speed Dial location You can then send the fax message to all the numbers stored in a group just by pressing a One Touch key or entering a Speed Dial number and then pressing Black Start Before you can add numbers to a group you need to store them as One Touch or Speed Dial numbers You can have up to 20 small groups or you can assign up to 339 numbers to one large group amp Press Menu 2 3 3 Huick Dial 2 Choose an empty location where you want to store the group in one of the following ways E Press a One Touch key m Hold down Shift as you press Search Speed Dial and then enter the three digit Speed Dial location Press OK Use the dial pad to enter a group number 01 to 20 Press OK O Press A or Y to select Fax IFAX or E Mail Press OK 62 6 To add One Touch or Speed Dial numbers follow the instructions below E For One Touch numbers press the One Touch keys one after the other E For Speed Dial numbers hold down Shift as you press Search Speed Dial and then enter the three digit Speed Dial location The LCD will display your chosen One Touch numbers with a and Speed Dial numbers with a for example x006 009 6 Press OK when you have finished adding numbers Do one of the following E Enter the name using the dial pad up to 15 characters Use the chart on Entering text on page 219 to help you
77. TML format 6 Click the documentation you want to read E User s Guide E Software User s Guide E Network User s Guide Note The documents are also available in PDF format 4 manuals PDF User s Guide for stand alone operations Software User s Guide Network User s Guide and Quick Setup Guide The PDF format is recommended for printing the manuals Double click Brother Solutions Center icon to go to the Brother Solutions Center where you can view or download the PDF documents Internet access and PDF Reader software are required How to find scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning in Chapter 9 E Using ControlCenter2 in Chapter 10 E Network Scanning in Chapter 11 Presto PageManager User s Guide E Instructions for scanning directly from Presto PageManager The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application Accessing Brother support for Windows You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers on page i and on the Brother CD ROM E Click Brother Support on the main menu The following screen will appear Macromedia Flash Player 8 MFC 9840CDW op Menu gt gt Brother Suppor
78. Touch Dial numbers so you can dial by pressing one key and Black Start or Color Start 2 Speed Dial Stores up to 300 Speed 60 Dial numbers so you can dial by pressing only a few keys and Black Start or Color Start 3 Setup Groups Sets up to 20 Group 62 numbers for Broadcasting 207 Ring subscriber service to register the ring pattern with the machine Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 4 Report Setting 1 Transmission On Sets initial setup for 73 continued eines Transmission Verification Report and Fax Journal of off Image 2 Journal Period Off Sets the interval for 73 automatic printing of the Every 50 Faxes Fax Journal Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 5 Remote Fax Opt 1 Fwd Page Store Of Sets the machine to 64 forward fax messages to B amp W only Fax Forward ges call your pager to store Paging incoming faxes in the memory so you can Fax Storage retrieve them while you PC Fax Receive are away from your machine or to send faxes to your PC Backup Print P If you choose Fax Forward or PC Fax Receive you can turn on the safety feature Backup Print 2 Remote Access Sets your own code for 68 Remote Retrieval 3 Print Fax Prints incoming faxes 48 stored in the memory 6 Remaining You can check which jobs 42
79. USER S GUIDE MFC 9840CDW If you need to call Customer Service Please complete the following information for future reference Model Number MFC 9840CDW Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers The most convenient and efficient way to register your new product is online at http www brother com registration 2007 Brother Industries Ltd Brother numbers IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country Register your product By registering your product with Brother International Corporation you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of y
80. Users Note See Accessing the User s Guides on page 2 How to read HTML User s Guide This is a quick reference for using the HTML User s Guide For Windows E Note If you have not installed the software see Chapter 1 amp From the Start menu point to Brother MFC 9840CDW from the programs group then click User s Guides in HTML format 94 Software and network features Click on the manual you want SOFTWARE USER S GUIDE NETWORK USER S GUIDE or USER S GUIDE from the top menu S m SOFTWARE NETWORK P USER S GUIDE a USER S GUIDE USER S GUIDE Click the heading you would like to view from the list at the left of the window Top USER S GUIDE SOVATA T NETWORK USER S GUIDE O SOFTWARE USER S A if lt GUIDE L 6 o SOFTWARE USER S eee GUIDE I 4 Network Scanning 1 5 Remote Setup MFC 94400N only 6 Brother PC FAX section windows a Software MFC 34400N only E 7 Firewall settings For Macintosh Make sure your Macintosh is turned on Insert the Brother CD ROM into your CD ROM drive Double click the Documentation icon Double click your language folder and then double click the top page file Click on the manual you want SOFTWARE USER S GUIDE NETWORK USER S GUIDE or USER S GUIDE in the top menu and then click the heading you would like to read from the list at the left of the window
81. Windows XP Professional x64 Edition Windows Vista Windows Server 2003 and Windows Server 2003 x64 Edition 2 Mac OS X 10 2 4 or greater 3 TCP IP for IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS resolver mDNS LPR LPD Custom Raw Port Port9100 IPP IPPS FTP server SSL TLS POP before SMTP SMTP AUTH Telnet SNMPv1 HTTP HTTPS server TFTP client and server SMTP client APOP LLTD responder Raw Port PC scanner FTP client LDAP POP3 TCP IP for IPv6 Turned off as default NDP RA DNS mDNS LPR LPD Custom Raw Port Port9100 IPP IPPS FTP server SSL TLS POP before SMTP SMTP AUTH Telnet SNMPv1 HTTP HTTPS server TFTP client and server SMTP client APOP LLTD responder Raw Port PC scanner LDAP POP3 Ethernet 10 100 BASE TX Auto Negotiation Wired LAN BRAdmin Light for Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 Windows Server 2003 x64 Edition and Mac OS X 10 2 4 or greater BRAdmin Professional for Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 and Windows Server 2003 x64 Edition Web BRAdmin for Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 and Windows Server 2003 x64 Edition Client computers with a web browser supporting Java
82. a deae din a aada iada daana 49 DISTINCTIVE HNG seinnaa E aE REE 50 Connecting an external TAD telephone answering device esseeceeeseereees 52 COMME CHONS issena A E S 53 Recording an outgoing message OGM ssseessssssesresssesrnessrernssseernnesesrnnn 53 Special line considerations ccccccceceeeeeeeeeeeecnneeeeeeeeeeeeeeeseenseneeaeeeaeees 53 Multi line connections PBX esssaisisasadiariaiini ra ninininn kinna aia aR EAR RANAR ANA 55 External and extension telephones ccccceeececececcececaeaeaeaeaeaeaeeeeeeeeeeeeeeeeeeeeees 55 Operation from extension telephOnes cccccceceeeeeeeeeeeeeecceeeeeeeeeeeeeeteeseeas 55 For Fax Tel mode On narre AEE 55 Connecting an external or extension telephone ccceeeeeeeeeeeeseeeeeeeenaaes 56 Using a non Brother cordless external handset ccceeeeeeeeeeesnenneeteees 56 USING remote COdES seierindistehdcssindehestesbaeeieinaedans a ea e a eesti 56 Dialing and storing numbers 57 Howto dial errnet atda a i iE aaa ae aA i EEREN 57 Manual dialing sosisini ir i i 57 One touch dialing 20 22 eee eeeeeeeeeeeceeee eee eeeeeeeeeeeceeeeeeeeeeeeeeeseeeeeeeeeseeeeeaeeeeseeneeeess 57 Speed diahng eessen A EER 57 Se EEE ETE E AE E E E A A E T nee 58 LDAP Soa eee eA A EE ARIRE EN 58 Fax redial sor i a E a a a a a E 58 Sring NUMDOS erini ENE E 59 Storing a pause ooo eee cece c ee eete eee ee cece eee ee eae eeeeeeeaaeeeeeesaaeeeeeeeaaeeesee
83. a maximum of 63 characters m LEAP Uses User ID and Password e User ID less than 64 characters in length e Password less than 32 characters in length Wi Fi Alliance certification This wireless Ethernet multi function print server is a Wi Fi certified IEEE 802 11b 802 11g product by the Wi Fi Alliance The Wi Fi Alliance certification ensures the interoperability of other wireless LAN products based on the IEEE 802 11 specification For more information on the Wi Fi Alliance and other Wi Fi certified products visit http Avww wi fi org CERTIFIED 234 Glossary This is a comprehensive list of features and terms that appear in Brother manuals Availability of these features depends on the model you purchased ADF automatic document feeder The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic fax transmission Sending a fax without picking up the handset of the external telephone or pressing Hook Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax that is received and stored in memory This is a safety feature so you will not lose messages during a power failure Batch Transmission As acost saving feature all delayed faxes to the same fax
84. a test page 209 Cyan Left Yellow Left gt e W N Magenta Center ol Cyan Center 6 Yellow Center N Magenta Right Cyan Right Koj Yellow Right on the chart you printed from Print Chart Main Menu Submenu Menu Selections Options Descriptions Page 4 Printer 3 Duplex off Enables or disables See continued batieee Tagel duplex printing You can Software PRASA also choose long edge or User s On Short Edge short edge duplex Guide on printing the 4 0utput Color Auto Chooses color or black amp CD ROM white printed documents Color If you choose Auto the B amp W machine selects a suitable option for the document color or B amp W 5 Reset Printer 1 Reset Returns the PCL setting to the default settings 2 Exit 6 Calibration Calibrate Adjusts the color density Reset or returns the color calibration to the factory setting 7 Auto Regist 1 Registration 1 Start Adjust the print position of each color automatically 2 Exit 2 Frequency Low Set the interval time you eaten want to carry out the auto registration High Off 8 Manual Regist 1 Print Chart Print the chart to manually check the registration of the colors 2 Set Regist 1 Magenta Left Sets the correction value 210 Menu and features Main Menu Submenu Menu Selections Options Descript
85. ach menu setting Press OK Press Stop Exit Repeat to for each PictBridge setting fZ Note e Camera settings are prioritized as long as your camera is not set to use your machine s settings default settings If your camera is set to use your machine s settings the machine will print your photo using the settings below Machine settings Default settings Paper Size Letter Orientation Portrait Date amp Time Off File Name Off Print Quality Normal e Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings Printing photos from a digital camera Printing images Make sure that your camera is turned ETa gt O J off Connect your camera to the USB direct interface 1 on the front of the machine using a suitable USB cable 2 Turn on the camera Make sure your camera is in PictBridge mode When the machine has recognized the camera the LCD shows the following message depending on which mode the machine is in Set your camera to print an image Set the number of copies if you are asked When the machine starts printing an image the LCD will shows the following message 87 Chapter 13 E Note Please refer to the documentation supplied with your camera for detailed operations how to print using PictBridge caution To prevent d
86. ake sure documents written with ink are completely dry Single sided document Documents to be faxed must be from 5 8 to 8 5 inches 147 3 to 215 9 mm wide and from 5 8 to 14 inches 147 3 to 356 mm long and of a standard weight 20 Ib 80 g m2 2 sided document When you load a 2 sided document the document to be faxed must be from 5 8 to 8 5 inches 147 3 to 215 9 mm wide and from 5 8 to 11 7 inches 147 3 to 297 mm long and of a standard weight 20 Ib 80 g m 20 Unfold the ADF document output support flap 1 and the ADF support flap 2 2 Fan the pages well D Place your document face up top edge first in the ADF until you feel it touch the feed roller The LCD will show ADF Ready 0 Adjust the paper guides to fit the width of your document caution To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding To scan non standard documents see Using the scanner glass on page 21 Using the scanner glass You can use the scanner glass to fax scan or copy the pages of a book or one page ata time Documents can be up to 8 5 inches wide and up to 14 inches long 215 9 mm wide to 355 6 mm long To use the scanner glass the ADF must be empty Lift the document cover 2 Using the document guidelines on the left center the document face down on the scanner glass ey n anf Loading pap
87. al Manual Mode requires that you answer every incoming call if you want to be able to receive a fax If the incoming call is a telephone call then complete the call as you normally would If you hear fax sending tones you must transfer the call to the Brother machine by pressing 5 1 on the dial pad of the telephone Unanswered fax and voice calls will go to your Voice Mail To set the machine in MANUAL Mode see Choose the correct Receive Mode on page 43 49 Chapter 7 Distinctive ring Brother uses the term Distinctive Ring but different telephone companies have other names for this service such as Custom Ringing Personalized Ring RingMaster Smart Ring Teen Ring Ident A Call Data Ident A Call Ident A Ring SimpleBiz Fax amp Alternate Number Ringing What does your telephone company s Distinctive Ring do Your telephone company s Distinctive Ring service allows you to have more than one number on the same telephone line If you need more than one telephone number it is cheaper than paying for an extra line Each telephone number has its own distinctive ring pattern so you will know which telephone number is ringing This is one way you can have a separate telephone number for your machine E Note Please call your telephone company for availability and rates What does Brother s distinctive ring do The Brother machine has a Distinctive Ring feature that allows you to use you
88. al lines on copies are typically caused by dirt or correction fluid on the glass strip or one of the corona wires for printing is dirty See Cleaning the scanner on page 151 and Cleaning the corona wires on page 156 Printing difficulties Difficulties Suggestions No printout m Check that the machine is plugged in and the power switch is turned on E Check that the toner cartridges and drum unit are installed properly See Replacing the drum unit on page 174 E Check the interface cable connection on both the machine and your computer See the Quick Setup Guide m Check that the correct printer driver has been installed and chosen m Check to see if the LCD is showing an error message See Error and maintenance messages on page 131 m Check that machine is online For Windows Vista Click the Start button Control Panel Hardware and Sound and then Printers Right click Brother MFC 9840CDW Printer Make sure that Use Printer Offline is unchecked For Windows XP and Windows Server 2003 Click the Start button and select Printers and Faxes Right click Brother MFC 9840CDW Printer Make sure that Use Printer Offline is unchecked For Windows 2000 Click the Start button and select Settings and then Printers Right click Brother MFC 9840CDW Printer Make sure that Use Printer Offline is unchecked 114 Troubleshooting and routine maintenance Printing difficulties continue
89. al size documents from the scanner glaSS 00 eeeeeeeeeees 35 Canceling a fax in progress eeeeseceeeeeeneeeeeeenceeeeeeesaeeeeeeenaeeeeeeeenaeeeeteeaaes 35 Broadcasting black amp white OMLY ccecceeeeeeeeeeeeceeeeeeeaeeeeeeeaeeeeseeenaeeeeeseaaes 36 Canceling a broadcast in progress ccccececeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeaees 36 Additional sending Operations eee eee eee eee e etree neeeaaeeaeeeeeeeeeneeeneaa 37 Sending faxes using Multiple settings 0 0 ceeeeeeeeeeeeeeeeeeeeeneeeeeeeaaes 37 Electronic cover page black amp white Oly 0 cececeeseeeeeeeeeetteeeeeeenteeeeeeeea 37 COMM ASE ate Five es tet TEE E eee E E te 39 Changing fax resolutio aerer AAEE 39 Dual access black amp white only eesessseeeesssssrrssesrrresrirrrssetrrrssteerrsserenrnnne 40 Real time transmission c c cccccecsesesseececceneceeeeeeesdenseceneeeceeeeneneseeensenscereeses 40 Overseas MOE 0000 eee eeeeececeennte eect eente eee eeeeaaeeeeeeeaaeeeeeeeaaaeeeeeeeaeeeeeeeniaeeeeeesenaes 41 Delayed fax black amp white only occ eeeeeeeeeeeeeeaeeeeeeeaeeeeseetaeeeeeeteeaaes 41 Delayed batch transmission black amp white only cceeeeeeeeeeeeesteeeeeeeaes 41 Checking and canceling waiting jODS ceeseeeeeeeseeeeeeeeeteeeeseeeneeeeteeaaes 42 Sending a fax manually ccccceeeeeeeeceeeeeeeeeeeeaeeeeeeeeaeeeeseeeaeeeeeeeenaeeeeteeaaes 42 Out of memory MESSAGE cccecee
90. ality See Acceptable paper and other media on page 11 Make sure that the back cover is closed properly E Make sure that paper is loaded properly E Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other media on page 11 and Basic tab in the Software User s Guide on the CD ROM Turn over the stack of paper in the tray or rotate the paper 180 in the input tray Make sure that the drum unit is installed properly See Replacing the drum unit on page 174 E Make sure that the fuser unit is installed properly E Replace the fuser unit Call Brother Customer Service Insufficient gloss Change to the recommended type of paper See Recommended paper on page 11 124 Troubleshooting and routine maintenance Examples of poor print quality Recommendation Offset image Check the machine s environment Conditions such as high temperatures and high humidity can cause this problem See Choosing a location on page 96 Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 11 Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other media on page 11 and Basic tab in the Software User s Guide on the CD ROM Change to the recommended type of pape
91. amage to your machine DO NOT connect any device other than a digital camera or USB flash memory drive to the USB direct interface DO NOT remove the digital camera from the USB direct interface until the machine has finished printing DPOF printing DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital camera display the images and number of copies you want to print The following DPOF settings are available E 1 in 1 printing E Copies 88 Connecting a camera as a storage device Even if your camera is not in PictBridge mode or does not support PictBridge you can connect your camera as a normal storage device This enables you to print photos from your camera Follow the steps in Printing data directly from the USB flash memory drive on page 90 If you would like to print photos in PictBridge mode see Setting your digital camera on page 86 Note The name of the storage mode and operation differs among digital cameras Please refer to the documentation supplied with your camera for detailed information such as how to switch from PictBridge mode to mass storage mode Understanding the error
92. amp Press for 13 lt gt _ Ulf Press 0 for AAAACEEEEIINI OOOOGUUUN 220 General Memory Capacity ADF automatic document feeder Paper Tray Paper Tray 2 option Printer Type Print Method LCD liquid crystal display Power Source Power Consumption Dimensions Weight Specifications 128 MB Up to 50 pages Staggered 20 Ib 80 g m Duplex up to Letter size Recommended Environment for Best Results Temperature 68 F to 86 F 20 to 30 C Humidity 50 70 Paper Xerox 4200 20 Ib Letter 250 Sheets 20 Ib 80 g m 500 Sheets 20 Ib 80 g m Laser Electrophotography by semiconductor laser beam scanning 22 characters x 5 lines 100 120 V AC 50 60 Hz Peak Average 1200 W Copying Average 515 W Sleep Average 38 W Standby Average 100 W 20 9 in 21 2 in 530 mm 539 mm Without Drum Toner Unit 73 2 Ib 33 3 kg 221 Noise level Temperature Humidity 222 Sound power Operating Copying Standby Sound pressure Operating Copying Standby Operating Storage Operating Storage LWAd 6 9 Bell LWAd 4 4 Bell LpAm 54 5 dBA LpAm 30 dBA 50 F to 90 5 F 10 to 32 5 C 41 F to 95 F 5 to 35 C 20 to 80 without condensation 10 to 90 without condensation Specifications Print
93. and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Brother Color Laser One Year On Site Limited Warranty USA only Who is covered E This limited warranty warranty is given only to the original end use retail purchaser referred to in this warranty as Original Purchaser of the accompanying product consumables and accessories collectively referred to in this warranty as this Product E If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used including but not limited to floor models or refurbished product prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty What is covered m This Product includes a Machine and Consumable and Accessory Items Consumable and Accessory Items include but are not limited to Toner Cartridges Drum Unit Belt Unit and Waste Toner Box m Except as otherwise provided herein Brother warrants
94. and store your faxes in its memory The LCD will show the number of stored faxes received for example PC Fax Msg 001 When you start your PC and the PC Fax Receiving software runs your machine transfers your faxes to your PC automatically To transfer the received faxes to your PC you must have the PC Fax Receive software running on your PC See PC FAX receiving in Chapter 6 in the Software User s Guide on the CD ROM If you choose Backup Print On the machine will also print the fax Press A or to choose PC Fax Receive Press OK Press A or to choose lt USB gt or your computer name if the machine is connected to a network Press OK 66 Press A or Y to choose On or Off Press OK Press Stop Exit ER Note If you choose Backup Print On the machine will also print the faxes at your machine so you will have a copy This isa safety feature in case there is a power failure before the faxes are forwarded or a problem at the receiving machine The machine can store faxes up to 60 hours if there is a power failure Changing remote fax options If received faxes are left in your machine s memory when you change the remote fax option to of f the LCD will ask you the following message E f you press 1 faxes in the memory will be erased or printed before the setting changes If a backup copy has already been printed it will not be printed again E f you press 2 fa
95. anner glass press 1 to send a fax QO If you picked up the handset of an external telephone replace it Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang Ask the other party to wait for fax tones beeps and then to press the Start or Send key before hanging up Make sure you are in Fax mode 8 Load your document Press Black Start or Color Start m If you are using the scanner glass press 1 to send a fax pz Replace the handset of an external telephone Out of memory message If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you get an Out of Memory message while scanning a subsequent page you will have the option to press Black Start to send the pages scanned so far or to press Stop Exit to cancel the operation E Note If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory you can send the fax in real time See Real time transmission on page 40 Receiving a fax Choose the correct Receive Mode The correct Receive mode is determined by the external devices and telephone subscriber services Voicemail Distinctive Ring etc you have or will be using on the same line as the Brother machine Will you be using a Distinctive Ring number for receiving faxes Brother uses the t
96. ant Press OK E Enter the number of the report you want to print For example press 2 to print the help list amp Press Black Start or Color Start Press Stop Exit Copy Making copies 76 How to copy Making copies Entering copy mode Press Copy to enter Copy mode oa fF OND 76 1 Contrasti aA 3 Enrnlg kendi i al 2 Quality 4 Tray i a F E mr k called Press AW or Start MATS Bual i tiy Enlg Red Tray 6 Bright 1 2 Ate StL 2 1 a Select lt q Pp amp OF Contrast Quality Copy ratio Tray selection Number of copies Brightness Making a single copy Make sure you are in Copy mode amp J Load your document Press Black Start or Color Start Making multiple copies Make sure you are in Copy mode 8 Load your document Use the dial pad to enter the number of copies up to 99 Press Black Start or Color Start OY Note To sort your copies see Sorting copies using the ADF on page 81 Ifthe LCD shows Please Wait andthe machine stops copying while you are making multiple copies please wait for 30 to 40 seconds until the machine finishes the color registration and cleaning process of the belt unit Stop copying To stop copying press Stop Exit Copy options temporary settings When you want to quickly change the copy settings te
97. ape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with windows holes cut outs or perforations with glue on surface as shown in figure below with double flaps as shown in figure below Loading paper and documents with sealing flaps that have not been folded at purchase with sealing flaps as shown in figure below with each side folded as shown in figure below If you use any of the types of envelopes listed above they may damage your machine This damage is not covered under any Brother warranty or service agreement Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using 15 Chapter 2 Labels The machine will print on most types of labels designed for use with a laser machine Labels should have an adhesive that is acrylic based since this material is more stable at the high temperatures in the fuser unit Adhesives should
98. area of color or images have cyan magenta or yellow fringes you can use the auto registration feature to correct the problem 123 Examples of poor print quality Recommendation Uneven density appears periodically across the page J Identify the color that is uneven and put in a new toner cartridge for that color See Replacing a toner cartridge on page 169 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 Make sure that the fuser unit is installed properly Missing image at edge Make sure that the toner cartridges are installed properly See Replacing a toner cartridge on page 169 Make sure that the drum unit is installed properly See Replacing the drum unit on page 174 One of the toner cartridges may be damaged Identify the missing color and put in a new toner cartridge for the color with the white line See Replacing a toner cartridge on page 169 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 Missing image at thin line If you are using a Windows printer driver open Properties window and then click Printing Preferences Choose the Advanced tab Device Options Print Setting and then check the Improve pattern printing or Improve Thin Line boxes Wrinkle Change to the recommended type of paper See Recommended paper on page 11 Check the paper type and qu
99. arry the machine by holding scanner unit To prevent injuries when moving or lifting this machine make sure to use at least two people A Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack Never install telephone wiring during a lightning storm Never install a telephone wall jack in a wet location A This product must be installed near an AC power outlet that is easily accessible In case of an emergency you must disconnect the power cord from the AC power outlet to shut off the power completely 98 Safety and legal A To reduce the risk of shock or fire use only a No 26 AWG or larger telecommunication line cord A DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine Doing this may cause a fire or electrical shock Refer to Routine maintenance on page 150 for how to clean the machine Q CAUTION Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line and on the telephone line or unplug the cords during a lightning storm IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to people including
100. atches of the white corona wire cover 1 and then open the cover 2 Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times 172 Q CAUTION Be sure to return the tab to the home position 1 If you do not printed pages may have a vertical stripe 3 Close the corona wire cover 4 Repeat step 1 through step 3 to clean each of the remaining three corona wires Unpack the new toner cartridge Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge Troubleshooting and routine maintenance O Remove the orange protective cover Push the drum unit in until it stops Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit Make sure that you match the toner cartridge color to the same color label on the drum unit and make sure that you fold down the toner cartridge handle A once the toner cartridge is in place Repeat this for all the toner cartridges C Cyan M Magenta 1 2 3 Y Yellow 4 K Black 173 Replacing the drum unit Order Number DR 110CL Change Parts Drum message The machine uses a drum unit to create print images on paper If the LCD shows Change Parts Drum the drum unit is near the end of its life and it is ti
101. ation click File then Print e Choose Brother MFC 9840CDW Printer 1 and check the Print to file box 2 Click Print General Select Printer Brother PC FAX v 2 t Stat Ready Pinot Location Comment Brother MFC 9840CDW USB Page Range Oall Number of copies 1 VET ES Co Cancel Apply 3 Choose the folder you want to save the file to and enter the file name if you are prompted to If you are prompted for a file name only you can also specify the folder you want to save the file in by entering the directory name For example C Temp FileName prn If you have a USB flash memory drive connected to your computer you can save the file directly to the USB flash memory drive 89 Chapter 14 Printing data directly from the USB flash memory drive Connect your USB flash memory drive to the USB direct interface 1 on the front of the machine 2 When the machine has recognized the USB flash memory drive the Direct LED turns blue Press the Direct key Press A or to choose the folder name or file name you want to print Press OK If you have chosen the folder name press A or Y to choose the file name you want to print Press OK Note If you want to print an index of the files choose Index Print and then press OK Press Black Start or Color Start to print the data File names containing more than 8 characters will appear on
102. ause Speed Dial Resolution Fax 4 Three digit number E Note If the LCD shows Not Registered when you enter a One Touch or a Speed Dial number it means that a number is not stored there 57 Chapter 8 Search You can search alphabetically for names you have stored in the One Touch and Speed Dial memories See Storing one touch dial numbers on page 59 and Storing speed dial numbers on page 60 Press Search Speed Dial 2 Press the dial pad key for the first letter of the name Use the chart on Entering text on page 219 to help you enter letters Press OK 3 Press A or to scroll until you find the name you are looking for Press OK E Note You can press Resolution to change the displayed resolution O Press Black Start or Color Start Redial _Search Hook Pause Speed Dial Resolution 4 1 2 asc 3 ove 4 cui 5 x 6 mo 7 Pas 8 w 9 wz 58 Note e If you do not enter a letter and Press OK in all registered names will appear Press A or Y to scroll until you find the name you are looking for If the LCD shows No Contact Found when you enter the first letter of the name it means that a name for the letter is not stored LDAP Search If the machine is connected to your LDAP server you can search for information such as fax numbers and E mail addresses from your server For details about how to set up LDAP see the Network User s Guide on the CD ROM
103. aving difficulty with your machine If you think there is a problem check the chart below and follow the troubleshooting tips You can solve most problems by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Printing or receiving faxes Difficulties Suggestions m Condensed print Usually this is caused by a poor telephone connection If your copy looks good you probably had a bad connection with static or interference on the telephone m Horizontal streaks gt line Ask the other party to send the fax again m Top and bottom sentences are cut off Missing lines Poor print quality See Improving the print quality on page 119 Vertical black lines when receiving One of the corona wires for printing may be dirty Clean the four corona wires See Cleaning the corona wires on page 156 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call Brother Customer Service at 1 800 284 4329 in USA or 1 877 BROTHER in Canada Received faxes appear as split or If the received faxes are divided and printed on two pages or if you get an extra blank pages blank page your paper size setting may not be correct for the paper you are using See Paper size on page 23
104. ax redial a nns 58 groups broadcasting s es 36 MANUAL erreseina 57 OMC COUCN ME 57 Speed dial ic eccciceaccecsscatenstetsstecceec sess 57 using the Search key neeese 58 Direct Direct key 2 0 cccccceceeeeeeseseeesecrteeseeeeenneees 8 Direct PriNt ccccesceccseciedelecesieweeeeeesiacceeeneactes 89 Direct key seceeeieerrreereresee 8 90 specification esseseeseeeeeeeeeeeeenrnene eee 228 Distinctive ring eeeeeeeeeeerrerrrrreese 50 setting ring pattern eseese 51 turning Off eeseeeeeseeeereseeerrereeeresrreres 52 Document how to load re 20 ADF erein i 20 scanner glass neee 21 JAM liae aaa 138 Drum unit checking remaining life ee 200 CICANING neeese 156 159 replacing csecssicue iageiieddecetinees 174 Dual ACCESS ooo eeeeeecceeecceeeeeeeeeeeeeeeeeeeeaeaes 40 Duplex 2 sided COPYING ETSE 79 80 PANUNG ssete i ee Alec ss 206 from USB flash memory drive 90 SCANNING cinse Ae eee iin 206 troubleshooting 115 135 139 148 Duplex key 2 sided 7 34 79 80 E Enlarge Reduce key eeen 77 Envelopes 00ccccceee 11 12 14 17 19 Equalization 22 sccetdceesnesddieetcnadaddsyseeadedeseed 130 Error messages ON LCD sece 131 Change Parts Belt Mit srine 180 DEUM oeiee a 174 Waste Toner BOX nesses 185 Comm Error a 132 Init Unable XX eeeeeeeeeeeeseceeeeeeeeeeees 133 N Papel tecctetinccedcentidadiddey ced ndesbvedeyedaes 133 Not Registered
105. ay Domain Relay Registers the Domain name 3 Relay Report On Prints the Relay Broadcast Report off P 4 Scan to E mail Color 150 dpi Color 300 dpi Color 600 dpi B amp W 200 dpi B amp W 200x100 dpi Ifyou chose color option PDF JPEG If you chose B amp W option PDF TIFF Chooses the file format to send the scanned data via e mail 5 Scan to FTP Color 150 dpi Color 300 dpi Color 600 dpi B amp W 200 dpi B amp W 200x100 dpi Ifyou chose color option PDF JPEG If you chose Chooses the file format to send the scanned data via FTP B amp W option PDF TIFF 6 Fax to Server On You can store a A prefix suffix address in off i the machine and can send a document from a fax server system 7 Time Zone UTC XXX XX Sets the time zone for your country 0 Factory 1 Reset 1 Yes Restores all network Reset settings to facto 2 No 9 y default 2 Exit 217 Main Menu Submenu Menu Selections Options Descriptions Page 8 Machine 1 Serial No You can check the serial 199 Info number of your machine 2 Page Counter Total You can check the 199 Fax List number of total pages the machine has printed Copy re during its life Print 3 Parts Life 1 Drum You can check the 200 2 Belt Unit percentage of a machine SPF Kit Me part s life that remains i available 4
106. back of the 2 Hold the green handle of the drum unit machine Lift the drum unit up and then pull it out until it stops If the LCD shows Jam Rear follow these steps Press the cover release lever to open the front cover 146 Troubleshooting and routine maintenance O Pull down the two green levers one on Using both hands gently pull the the left hand side and one on the jammed paper out of the fuser unit right hand side as shown in the illustration below and then fold down the fuser cover 1 6 Close the fuser cover 1 and lift the two green levers at the left and right hand sides HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration 147 8 Put the drum unit and toner cartridge Paper is jammed underneath Paper assembly back in the machine Tray 1 or in the fuser unit If the LCD shows Jam Duplex follow these steps Pull the paper tray completely out of the machine and check inside the machine B If paper is not caught inside the machine check underneath the paper tray aH Note DO NOT put the paper tray back in at this point 148 Troubleshooting and routine maintenance 3 If the paper is not caught in the paper O Pull out the jamm
107. be rejecting the necessary network connection Follow the instructions below to configure your firewall If you are using a personal firewall software see the User s Guide for your software or contact the software manufacturer For Windows XP SP2 users amp Click the Start button Control Panel Network and Internet Connections and then Windows Firewall Make sure that Windows Firewall on the General tab is set to On e Click the Advanced tab and Settings button of the Network Connection Settings cick the ada button O To add port 54925 for network scanning enter the information below 1 In Description of service Enter any description for example Brother Scanner In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost In External Port number for this service Enter 54925 In Internal Port number for this service Enter 54925 Make sure UDP is selected Click OK N OUAU Click the Add button To add port 54926 for network PC Fax enter the information below 1 In Description of service Enter any description for example Brother PC Fax In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost In External Port number for this service Enter 54926 In Internal Port number for this service Enter 54926 Ma
108. cale The shades of gray available for copying and faxing photographs Group number A combination of One Touch and Speed Dial numbers that are stored on a One Touch key or in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand without interrupting the cycle LCD liquid crystal display The display screen on the machine that shows interactive messages during On Screen Programming and shows the date and time when the machine is idle Manual fax When you lift the handset of your external telephone or press Hook so you can hear the receiving fax machine answer before you press Black Start or Color Start to begin transmission Menu mode Programming mode for changing your machine s settings OCR optical character recognition The bundled ScanSoft PaperPort 11SE with OCR or Presto PageManager software application converts an image of text to text you can edit One Touch Keys on the machine s control panel where you can store numbers for easy dialing You can store a second number on each key if you press Shift and the One Touch key together Out of Paper Reception Receives faxes into the machine s memory when the machine is out of
109. ccccceceeceeeecceeceeeeeeeeeeeeeccceneaeeeeeeeeeeeeeeeeeeteetenes 9 Loading paper and documents 11 Acceptable paper and other Media ccccccececeeeecececaeaeaeaeaeaeaeeeeeeeeeeeeeeeeeeeeees 11 Recommended paper ececiccccccscccnei cect detseaes ceeds sedecvces ani aia aiai 11 Type and Size Of paper ecceceecsecceeceeeeeeeeeeeeccaecaeceeeeeeeeseeseceacsaeeeeeeeeeeeess 11 Handling and using special paper cceceeeeeeeeeeeeeeeeeeeeeeeaeaeaeaaeeeeeeeeeneees 13 Unprintable area cccccceceeeceeeeeeeeeeeeeeeeceeeeeeeeeeececesaeaeaaaaaaaaeeeeeeeeeeeeeeeeeeeeeeaeeaea 16 Unprintable area for copies cecececececcceceeeeeeeeeeeeeeeeaeaeceeeeeeeeeeeeeeeteeeseees 16 Unprintable area when printing from a computer c cceeeeeeeeeeteeseeee 17 Loading paper and envelopes ccceeeeeeceeeeeeeeeeee eae aeeaeaeaaaeaeaeaeeeseeeeeeeeeeeeeeeeees 17 Loading documents 0 0 00 ecient etter terete nee ae eee ee eee ee tee eenaaaeaeaaaaeeeeeeeeeeeenseeaaeaa 20 Using the ADF automatic document feeder ee eeeeeeeeeeeeeeeeeeteeeeeeenaaes 20 Using the scanner Ql ASS 0 0 0 0 eee cere eee eeeennaaeaeeeeeeeeeeeteneaaaeeaeeeeeeeeentee 21 General setup 22 MOOG TIMOR iarrar eea a e a E E Eaa 22 Paper Seting Sherioren ndn niae aa eaa ea a ig aea 22 Paper type srny a aaa a a S 22 El E PA EEA E E leantfanede kb laanauded saaatddast 23 Tray usein COPY ModE irean i aa 23 Tray use in Tax MOGO
110. choose another setting E If you have finished choosing settings press 2 and go to the next step for sending your fax Sending a fax Electronic cover page black amp white only This feature will not work unless you have already programmed your Station ID See the Quick Setup Guide You can automatically send a cover page with every fax Your cover page includes your Station ID a comment and the name stored in the One Touch or Speed Dial memory By choosing Next Fax On you can also display the number of pages on the cover page You can choose one of the following preset comments 1 Comment Off 2 Please Call 3 Urgent 4 Confidential Instead of using one of the preset comments you can enter two personal messages of your own up to 27 characters long Use the chart on page 219 for help entering characters See Composing your own comments on page 38 5 User Defined 6 User Defined GF Note You can send the cover page only for a black amp white fax If you press Color Start to send a fax the cover page will not be sent 37 Chapter 5 Composing your own comments You can set up two comments of your own 0 Make sure you are in Fax mode _ 4 2 Press Menu 2 2 8 3 Press A or Y to choose 5 or 6 to store your own comment Press OK 4 Enter your own comment using the dial pad Press OK Use the chart on page 219 for help entering characters Send a cover page
111. d Difficulties Suggestions The machine prints unexpectedly or it prints garbage m Pull out the paper tray and wait until the machine stops printing Then turn off the machine s power switch and disconnect from the power for several minutes The machine can be turned off for up to 4 days without losing faxes stored in the memory m Check the settings in your application to make sure it is set up to work with your machine The machine prints the first couple of pages correctly then some pages have text missing m Check the settings in your application to make sure that it is set up to work with your machine E Your computer is not recognizing the machine s input buffer s full signal Make sure that you connected the interface cable correctly See the Quick Setup Guide The headers or footers appear when the document displays on the screen but they do not show up when it is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this The machine does not print on both sides of the paper even though the printer driver setting is Duplex Check the paper size setting in the printer driver You need to select A4 Letter Legal or Folio The machine is not printing or has stopped printing and the machine s Status LED turns yellow Press Job Cancel As the machine cancels the job and clears it from the mem
112. d gt 1sidedor lsided gt 2sided Press OK Press Black Start or Color Start to scan the document E Note Duplex copy using a 2 sided legal size document is not available Sorting copies using the ADF You can sort multiple copies Pages will be stacked in the order 1 2 3 1 2 3 1 2 3 and so on Load your document in the ADF Use the dial pad to enter the number of copies up to 99 Press Sort Press Black Start or Color Start Make sure you are in Copy mode Making copies Adjusting brightness contrast and color Brightness Adjust the copy brightness to make copies darker or lighter To temporarily change the copy brightness setting follow the steps below Make sure you are in Copy mode Sr Load your document amp Use the dial pad to enter the number of copies up to 99 Press A or to choose Bright Press gt to make a lighter copy or press lt 4 to make a darker copy Press OK Press Black Start or Color Start To change the default setting follow the steps below amp Press Menu 3 2 Press gt to make a lighter copy or press lt 4 to make a darker copy Press OK Press Stop Exit 81 Chapter 12 Contrast Adjust the contrast to help an image look sharper and more vivid To temporarily change the contrast setting follow the steps below Load your document
113. de is not chosen in the printer driver E If the LCD shows Paper Jam message and you still have a problem see Paper jams on page 139 The machine does not feed paper from the MP tray E Fan the paper well and put it back in the tray firmly m Make sure that MP tray mode is chosen in the printer driver How do print on envelopes You can load envelopes from the MP tray Your application must be set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application See your application s manual for more information Which paper can use You can use plain paper recycled paper envelopes and labels that are made for laser machines For details see Acceptable paper and other media on page 11 There is a paper jam See Paper jams on page 139 Print quality difficulties Difficulties Suggestions Printed pages are curled Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem Try turning over the stack of paper in the paper tray Em Make sure that you choose the Paper Type that suits the media type you are using See Acceptable paper and other media on page 11 Printed pages are smeared The Paper Type setting may be incorrect for the type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and ot
114. destani aaea i eaa 74 reSolUtiON re 227 SOCUPC KOY oe ceeeeecccceeteeceeeeeeeeeeeeeeeneaees 8 specifications eeeeeeeeeeeeeeeeeeeeeeees 227 242 Printing See Software User s Guide on the CD ROM Programming your machine 201 Q Quality copying cceceeeseeeeeeeeeeeeees 77 Quick dial oaeiio iiiad 59 access codes and credit card AUMBETS iieis deius aaa 63 broadcasting 0 0 eeeeeeeeeeeeeeeeeeeeeeneees 36 USING QFOUDS eee eeeeeeeeseeeteeeeeeeeteees 36 group dial CHANGING seccaveisithensiceiecddernmencddsteieiedest 61 setting up groups for broadcasting 62 one touch dial CHANGING ieamand 61 custom scan profile ccceeeee 59 Setting UP enciano asinna 59 USING diirisi a aade aaa Cia RAN 57 SOANGCIV eiia aS 58 speed dial Changing soara i niana 61 custom scan profile n 59 60 Setting UP annigaia 60 USING dieevebtee exerted dhesuieten e ie 57 R Redial Pause key 0 000 58 59 63 Reducing COPIES ee ae a ere 77 INCOMING FAXES ceeeeeeeeeeeeeteeeeetteeeeees 47 Remote retrieval ccceeeeeeeeeeeeeeees 68 access code ccc cececececeneeeeeereeeeteeeees 68 COMMAMNAS cccecceseeeeeceeeeeaeeeeeeeeeaaes 70 getting your faxes a i 69 Remote setup See Software User s Guide on the CD ROM Replacing belt UMi nises ga 180 ArU UNIT aseos eanan 174 toner cartridge oo eee 169 170 waste toner DOX eseese 185
115. drive User s Color 600 dpi Guide on the B amp W 200 dpi CD ROM B amp W 200x100 dpi 2 File Name Enter the file name of the scanned data 3 PictBridge 1 Paper Size Letter Sets the paper size when 86 printing data from a A4 A A camera with using B5 PictBridge A5 B6 A6 2 Orientation Letter Sets the page orientation 86 when printing data from a A4 p camera using PictBridge B5 If you choose the paper ae size Letter A4 or B5 Portrait will be chosen If B6 you choose A5 B6 or A6 Landscape will be A6 chosen Then you will choose Portrait Landscape 3 Date amp Time On Prints the date and time 86 off the photo is being taken on the photo 4 File Name On Prints the file name of the 86 off data on the photo 5 Print Quality Normal Sets the print quality 86 option when printing data Fine i from a camera using PictBridge 6 Print 1 Transmission 1 View on LCD You can view the 74 Reports 2 Print Report Transmission Verification Report for your last 200 outgoing faxes and print the last report 2 Help List Prints the Help List so you 74 can see at a glance how to quickly program your machine 212 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 6 Print 3 Tel Index 1 Numeric Lists name and numbers 74 Reports List stored in the One Touch and Speed Dial memory co
116. e Function Lock lets you restrict Public access to certain machine functions Fax Tx Fax Rx Copy Scan and Print 1 This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings Disabling at least one function is required to turn on Secure Function Lock for the Public user Access to restricted operations can be enabled by creating a restricted user Restricted users must enter a user password to use the machine Make a careful note of your password If you forget it please call Brother Customer Service 1 Print includes PC Fax Send as well as all print jobs E Note e You can set up to 25 individual users and one Public user When you set up a Public user you can restrict one or more of the machine s functions to all users who do not have a password Only administrators can set limitations and make changes for each user When Print is disabled PC print jobs will be lost without notification When Secure Function Lock is on you can only use 21 Contrast 26 Polled TXor27 Coverpg Setup in the Fax menu If Fax Tx is disabled you cannot use any function in the Fax menu Polling Receive is enabled only when the both Fax Tx and Fax Rx are enabled 29 Chapter 4 Setting the password for the administrator The password you set in these steps is for the administrator This password is used to set up users and to turn Secure Function Lock on
117. e LCD shows the parts name which needs to be reset the counter D Press A or to choose Belt Unit Press OK Press 1 to reset the belt unit counter Press Stop Exit Replacing the waste toner box Order Number WT 100CL Change Parts Waste Toner Box message After you have printed approximately 20 000 images at 5 coverage for CMYK each you must change the waste toner box The actual number of printed pages will vary depending on the print jobs and paper you use Waste Toner Pox Waste Toner Box Full message When the waste toner box is full the following message appears on the LCD and the machine will stop printing When you see this message you must replace the toner box Troubleshooting and routine maintenance DO NOT reuse the waste toner box Replacing the waste toner box DO NOT put the waste toner box into a fire It could explode Be careful not to spill the toner DO NOT inhale or allow it to get into your eyes caution Handle the waste toner box carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once 185 amp Press the front cover release button and 2 Hold the green handle of the drum unit then open the front cover Lift the drum unit up and then pull it out until it stops 186 Troubleshooting and routine maintenance Release the gray lock lever 1 that is on the left side of the machine Lift the front of
118. e find the exact position of the poor print 162 Troubleshooting and routine maintenance Turn the drum unit gear toward you by 10 Turn the drum unit gear toward you by hand while looking at the surface of the hand to return it to the home position drum 1 The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration Make sure that the number on each of the four drum unit gears matches the corresponding number on the side of the drum unit When you have found the mark on the drum that matches the print sample wipe the surface of the drum gently with a cotton swab until the dust or paper powder on the surface comes off caution The drum is photosensitive so DO NOT touch it with your fingers DO NOT clean the surface of the photosensitive drum with a sharp object DO NOT use a scrubbing or wiping motion because this might damage the drum 163 11 Hold the handle of the toner cartridge 164 and slide the toner cartridge into the drum unit Make sure that you match the toner cartridge color to the same color label on the drum unit and make sure that you fold down the toner cartridge handle A once the toner cartridge is in place Repeat this for all the toner cartridges M Magenta Y Yellow K Black A O N Put the drum unit back in the machine as follow
119. e safely Safety and legal Please keep these instructions for later reference and read them before attempting any maintenance A There are high voltage electrodes inside the machine Before you clean the inside of the machine make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet A DO NOT handle the plug with wet hands Doing this might cause an electrical shock A Always make sure the plug is fully inserted A After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration A The fuser unit is marked with a caution label Please DO NOT remove or damage the label ae 97 A To prevent injuries be careful not to put your hands on the edge of the machine under the document cover A To prevent injuries be careful not to put your fingers in the area shown in the illustration A DO NOT use a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potentially starting a fire Please carefully clean the toner dust with a dry lint free cloth and dispose of it according to local regulations A When you move the machine grasp the side hand holds that are located at the bottom of the machine DO NOT c
120. eased folds and the leading edge should not be thicker than two pieces of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine Envelopes can only be fed from MP tray Before you put envelopes in the tray check the following E Envelopes should have a lengthwise sealing flap E The sealing flaps should be folded crisply and correctly irregularly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the area circled in figure below 1 1 1 Feeding direction 14 Note Before you print envelopes you must fan the stack to avoid paper jams and misfeeds Before you print a lot of envelopes test one to make sure that the print results are what you want Envelope joints that are sealed by the manufacturer should be secure DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds For proper printing you must choose the same paper size from your software application as the paper in the tray We recommend that you do not print within 0 6 in 15 mm of the edges of envelopes See Acceptable paper and other media on page 11 Types of envelopes to avoid 1 CAUTION DO NOT use envelopes that are damaged curled wrinkled or an unusual sh
121. ed Duplex Document Size Gray Scale Yes Yes Yes Yes Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater Yes Windows XP Windows Vista 24 bit color Up to 19200 x 19200 dpi interpolated 1 Up to 1200 x 2400 dpi optical Up to 1200 x 600 dpi optical 2 ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Height 5 8 to 14 in 148 0 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 14 in 355 6 mm Max 8 26 in 210 mm ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Height 5 8 to 11 7 in 148 0 to 297 0 mm 256 levels 1 Maximum 1200 x 1200 dpi scanning with the WIA driver in Windows XP Windows Vista resolution up to 19200 x 19200 dpi can be chosen by using the Brother scanner utility When using the scanner glass 3 When using the ADF 226 Print Emulations Printer Driver Resolution Print Speed Print Speed for Duplex Printing First Print Out Time 1 2 3 Interfaces USB LAN cable Wireless LAN 1 1 1 interface 2 Specifications PCL6 BR Script PostScript Level 3 Host Based Driver for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Windows Server 2003 print only via network BR Script PPD file for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Macintosh Printer Driver for Mac OS X 10 2 4 or great
122. ed L2 You will need at least three telephone line cords the one that came with your machine and two for your external two line TAD You will need a fourth line cord if you add a two line telephone Place the two line TAD and the two line telephone next to your machine Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the back of the machine Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD Plug one end of the second telephone line cord for your TAD into the L2 jack of the two line TAD Plug the other end into the EXT jack on the left side of the machine 1 L2 L1 L2 Tt L1 L2 LT L1 L2 Ext Line 3 4 Triplex Adapter Two Line Telephone External Two Line TAD Machine kr OD You can keep two line telephones on other wall outlets as always There are two ways to add a two line telephone to the machine s wall outlet You can plug the telephone line cord from the two line telephone into the L1 L2 jack of the triplex adapter Or you can plug the two line telephone into the TEL jack of the two line TAD Multi line connections PBX We suggest you ask the company who installed your PBX to connect your mac
123. ed paper slowly tray open the back cover QO Reset the gray lever on the left hand Push the gray lever on the left hand side 1 back to the original position side 1 to the right AX HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration EA co eee G Put the paper tray firmly back in the machine 149 Routine maintenance Qe CAUTION The drum unit contains toner so handle it carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once Cleaning the outside of the machine caution Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more information see Important safety instructions on page 104 150 Clean the outside of the machine as follows Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and th
124. ed that the paper or envelopes will be used in a color laser machine E Preprinted paper must use inks that can withstand the temperature of the machine s fusing process 392 degrees Fahrenheit or 200 degrees centigrade for a period of 0 1 seconds E f you have selected a cotton bond paper paper having a rough surface such as cockle or laid finished paper or paper that is wrinkled or puckered the paper may exhibit degraded performance Loading paper and documents Types of paper to avoid caution Some types of paper may not perform well or may cause damage to your machine DO NOT use paper e that is highly textured e that is extremely smooth or shiny e that is curled or warped 1 1 0 08 in 2 mm or greater that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or thermography that is multipart or carbonless that is designed for inkjet printing If you use any of the types of paper listed above they may damage your machine This damage is not covered under any Brother warranty or service agreement 13 Chapter 2 Envelopes Most envelopes will be suitable for your machine However some envelopes will have feed and print quality problems because of the way they have been made A suitable envelope should have edges with straight well cr
125. ed users 28 from changing the machine s current settings 2 Function Lock Can restrict selected 29 machine operation for up to 25 individual users and all other non authorized Public users 0 Document Scan 1 Glass ScanSize A4 Letter Adjusts the scan area of 35 A the scanner glass to the Legal Folio size of the document 205 Main Menu Submenu Menu Selections Options Descriptions Page 1 General 0 Document Scan 2 Duplex Scan Long edge Chooses the duplex See Setup continued short edge scanning format Sontware continued Heers Guide on the CD ROM 2 Fax 1 Setup Receive 1 Ring Delay 00 Sets the number of rings 45 In Fax mode 01 before the machine only answers in Fax Only or y 02 Fax Tel mode 03 04 2 F T Ring Time 20 Secs Sets the pseudo double 45 ring time in Fax Tel mode 30 Secs 40 Secs 70 Secs 3 Easy Receive On Receives fax messages 46 without pressing oTt Black Start or Color Start 4 Remote Codes On x51 51 Allows you to answer all 56 calls at an extension or off external telephone and use codes to turn the machine on or off You can personalize these codes 5 Auto Reduction On Cuts the size of incoming 47 ote faxes 6 Print Density O000wWm Makes printouts darker or 46 _ooosce lighter 00800 08000 E0000 7 Polling RX Sets up your machine to 71 poll another fax machine 8 Fax Rx Stamp On Prin
126. ee Fax Tel on page 44 Important Note You can not receive voice messages on either Voicemail or an answering machine when choosing the Fax Tel mode Do you expect to receive very few faxes Choose Manual as your receive mode You control the telephone line and must answer every call yourself See Manual on page 44 To set the receive mode follow the instructions below Press Menu 0 1 Press A or to choose the receive mode Press OK Press Stop Exit The LCD will display the current receive mode 43 Chapter 6 Using receive modes Some receive modes answer automatically Fax Only and Fax Te1 You may want to change the ring delay before using these modes See Ring delay on page 45 Fax Only Fax Only mode will automatically answer every call as a fax Fax Tel Fax Tel mode helps you automatically manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways Faxes will be automatically received E Voice calls will start the F T ring to tell you to pick up the line The F T ring is a fast double ring made by your machine Also see F T ring time on page 45 and Ring delay on page 45 44 Manual Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature To receive a fax in Manual mode press Black Start or Color Start when you hear fax tones short repeating b
127. eecceteecceeeeeeeeeeceeeeenaaeeeseseaaeeeenseaaaaaeenenneaaes 42 6 Receiving a fax 43 Choose the correct Receive Mode eccceceeeeeeeeeeeeeeneeeeeeeeaeeeeeetiaeeeeeesneeeeeneas 43 USING recive MODES 52 ccc5c5 eed i page a ai 44 FX OMY eo ea E EEE AE OAE EE EE OE 44 Fadile cesceecsncieentinctbeteetapertes ea oeeaettiaeeiacai a 44 Manual iiias eia aa a O a aade 44 External TAD aceniad aaa EEEE ANE 44 Receive Mode S ttiNgS sasiad inina iiaa a ea ia aeai 45 RING CGAY sea Gia E aie N 45 E T TING OME sorcen aai S A 45 Easy FOCCIVG ceketi pna aa E aE Ea N aa aa a a 46 Setting the print density ns essriinr ceeeeeecceeeeeeececeeeeeeceeeeseeeaeesenseeaaeeneeeaneaaes 46 Additional receiving Operations eect ee eee e tere e teen tee eaaaeeaeeeeeeeeenenenaeaa 47 Printing a reduced incoming Tax eeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeaeeeeeeeenaeeeeeeeaaes 47 Duplex 2 sided printing for Fax mode cccceceeeeeeeeeeeeeeeneeeeeeeneeeeeeeeeaeees 47 Setting the fax receive stamp black amp white Only eeeeeeeeeesteeeeeeeaes 48 Receiving a fax at the end of a ConversatiOn ccccceeeeeseeeeeeeeenteeeeeeeaes 48 Printing a fax from the Memory ceceeeeceseeeneeeeeeeeeeeeeeseeeeeeeeeseeeeaeeeeeeeeaeess 48 7 8 9 Telephone services and external devices 49 Telephone line services cccccccecccccececeeeseeeeeeeceececeeeeeeeeecececesaaanaeeaeaeaeneneaeaes 49 VOICE Mail essiri intone eate
128. eeee eee eeeeeeeeeeceeeeeeeeeeeeeees 26 Sman RIG sosire seie EE 50 SOM ESE EE ET E 81 Speed dial CMANQIAG sierosa o nt a 61 Setting Up irasara aeae 60 USING orain ataa E 57 Stat s LED i haisee desana aa 6 9 T TAD telephone answering device external 00 ceeeececcceceseeeeeeeeeseaeeesees 43 44 54 CONNECTING oo eee eeeseentetteeeeees 52 53 recording OGM oases 53 with two line jack 0 0 eeeeeeeeeeeeees 54 Teen Ring cece cceesecesecnnecceeeeerneeseessctes 50 Telephone line CONNECTIONS 0 0 eee eee eeeeeee eee eeeneee 53 difficulties sciececenidsuoieeslinscctunviiedienaacix 113 interference ececeeeseceeeeeeeeeeeeeeeteees 130 multi line PBX eeren 55 roll over LINCS ecer 53 two line telephone system 54 Temporary copy settings 0 0 77 Text entering osscsiiisiniuiiisiviiie 219 Toner cartridge replacing neee 169 TONET SAVE cchiseedeesideencecet dane ddeesadicdiesneceds 26 Tray selection ocene 83 Tray Select key anceis 7 Tray use setting COPY einierde iina e aai 23 TAK EE PEE EANES PEE EET 24 DMING oina bole teinehe edness 24 Troubleshooting eeens 112 document jam eccerre 138 error messages on LOD nsss 131 if you are having difficulty copy quality eeen 114 incoming calls oo eee ees 113 NEt WOTFK er 116 paper handling ccceeeeeeeeeeeeee 116 print quality cccceeeeeeeeeeee 116 119 BINING e scsccccescieeeieseissaadiberadens 112 114 SCANNING oo
129. eeee eee eeeenenteeaeeeeeeeeens 115 SOMWANE ieee aedels 115 telephone line nesese 130 PAPEL JAM rniisrniiaienrniritiniisa 139 Two line telephone system 54 V Volume setting DOGPGEM Se AAA 25 ANO iaee e Eara 25 SPGAKOM ecrire nen orenen ai 25 243 W Warranties sessionen naina aa aeiia iv Ca ada niani tinae aina aaia vii Notice Disclaimer cccccceeeeseeeeeeeees iv USAa A e E E v Waste toner bOX s sssssnnnirsesnnrrrseesrrrnne 185 Windows See Software User s Guide on the CD ROM Wireless Network See Software User s Guide and Network User s Guide on the CD ROM World Wide Web eceeeeccceeecesseeeeeeeeeees i 244 EQUIPMENT ATTACHMENT LIMITATIONS Canada only NOTICE This product meets the applicable Industry Canada technical specifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue H tel de Ville Dollard des Ormeaux QC Canada H9B 3H6 brother Visit us on the World Wide Web http www brother com These machine
130. eeeeeeeeeeeneeeeeeeeaeeeeseeaeeeeeeeiiaeeeeeeseenaaes 69 Changing the fax forwarding number cceeeeeeeenteeeeeeenaeeeeeeeteeeeeeeaaes 69 Remote Tax COMMANS isis cececceseniecccenidskecstectecaltes tate aaa ea a a Aa a EA aaa 70 10 Polling Polling OCGIVG ziana R E Sequential polling cccecccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees Polled transmit black amp white Only eeeeeeeeeeeeeteeeeeeeaes Setup for polled transmit cccccccceeeeeeseeeeeseecaeeeeeeeeees 11 Printing reports FAX FOPOMS iiss ceeeateeeceaeedaneceecatscecageedpaeceantadeassaussanaveredes tenes Transmission verification report 0 ccceeeeeeeeeeeeeeeee Fax journal ences ti cpecnt teeta a ted itamanenete nd tte REPOS ainina ai a a a ia How to print a report sesseseseseessssrsnsnsrrrrrrnrrrrrnrrrerrrersne Section Ill Copy 12 Making copies HOW tO COPY oiiire ennaa d a eE aaan ne Entering copy Mode sssiccneersrininerrinniieienniniarunn rennene naa Making a single COPY ee eee cece eee eeenntaeeeeeeeeeereeeeeteeaa Making multiple copies c cceceeeeeeeeeeeeeeeeeeeeeeeeeeeeaeaes SLOP COPYING ea E Copy options temporary SettingS cceeeeeseeeeeeseeeeeeeeenaes Improving COPY quality ee eee eee eeeeeeeeeeeeeaeeaeees Enlarging or reducing the image copied Making N in 1 copies page layout eeeeseeeeeeeenneeees Duplex 2 sided COPYING
131. eeeesaeeeeeeaeeeeeeeeeeeaes 94 For MLW So cee tcp aes re Stace pete sascha atectscds Me En A E A E eae 94 For Macintosh ccccccscsssscscscscsesesessssvacesasassesssesssesasasasacsesesesseavsessssseeeseseeaes 94 Section VI Appendixes A Safety and legal 96 CHOOSING a IOCAUON cisteececiccsicicencicsesaetece esti sedieeedaceeeeedeidianeeseddeseceesiiuannedesaatieetnes 96 To use the machine Safely ecccceeseceeceeceeeneeeeeeeecaeeeeeeeaeeeeseenaaeeeseeenaeeeeeeeaaes 97 Important INTOMMALON w esccceeceeeescenceeeeececeeeneeececeneecceetstenecactecneecaceuadennnecuecneneedy 100 Standard telephone and FCC notices ccceccceceeeeeeeeeeeeeeneceeeeeeeeeeees 100 Industry Canada Compliance Statement Canada only eeeeeeeees 103 Disconnect device 2 2 cee ecceeeceteeeeeeeetseceneeeeeteeeseesseeneceeceteeeeeseenepenneneseieoeee 103 LAN COnMOCHON 2isic spies Materiel WS a el ae eels 103 International ENERGY STAR Compliance Statement ceeeee 103 Laser Safely sscisiasetesnaesatni ied attested deren idea nti deeededievieaeseeedianadeeesetiae 103 FDA PeQuIatIONS vies ds ceecedeveceeezeectinecnesecaetahertrateatecet a teL aa ads 104 Important safety iNStrUCtiONS ee eceeeeeeeeenne eee eeeenaeeeeseeaeeeeseeaaeeeeeeeaees 104 Legal limitations for COPYING eceeceeeeeeeeeeeeeeeeeeeeeeeseneeeeeeseeeeeeeeeeeneeeeeeteneeneess 106 Trademark S waves cers teed vctcadece csv tevecee otea
132. eeps You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine Also see Easy receive on page 46 External TAD External TAD mode lets an external answering device manage your incoming calls Incoming calls will be handled in the following ways Faxes will be automatically received E Voice callers can record a message on the external TAD For more information see Connecting an external TAD telephone answering device on page 52 Receive mode settings Ring delay The ring delay sets the number of times the machine rings before it answers in Fax Only and Fax Tel modes If you have extension telephones on the same line as the machine or subscribe to the telephone company s Distinctive Ring service keep the Ring Delay setting of 4 See Operation from extension telephones on page 55 and Easy receive on page 46 Make sure you are in Fax mode L Press Menu 2 1 1 3 Press Aor Y to choose 00 01 02 03 or 04 for how many times the line rings before the machine answers Press OK Press Stop Exit E Note Choose 00 in to have the machine answer immediately Receiving a fax F T ring time When somebody calls your machine you and your caller will hear the normal telephone ring sound The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a vo
133. en unplug the power cord from the AC power outlet Pull the paper tray completely out of the machine 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Remove anything that is stuck inside the paper tray Wipe the inside of the paper tray with a dry lint free cloth to remove dust O Re load the paper and put the paper tray firmly back in the machine 7 Plug the machine s power cord back into the AC power outlet first and reconnect all cables and telephone line cord Turn on the machine s power switch Cleaning the scanner D Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the AC power outlet 2 Lift the document cover 1 Clean the white plastic surface 2 and scanner glass 3 underneath it with a soft lint free cloth moistened with a non flammable glass cleaner Troubleshooting and routine maintenance amp In the ADF unit clean the white bar 1 and the scanner glass strip 2 underneath it with a soft lint free cloth moistened with a non flammable glass cleaner 4 Plug the machine s power cord back into the AC power outlet first and reconnect all cables and telephone line cord Turn on the machine s power switch ig Note In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your finger tip ove
134. ends that you DO NOT refill the toner cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges Use or attempted use of potentially incompatible toner and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and or cartridges To protect your investment and obtain premium performance from the Brother machine we strongly recommend the use of Genuine Brother Supplies Wait to unpack the toner cartridge until immediately before you put it in the machine If a toner cartridge is left unpacked for a long time the toner life will be shortened E Note e Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge Discard the used toner cartridge according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office 171 Q CAUTION DO NOT use flammable substances near the machine DO NOT use any type of spray to clean the inside or outside of the machine Doing this may cause a fire or electrical shock Refer to Routine maintenance on page 150 for how to clean the machine O Clean the corona wires as follows 1 Push to release the l
135. enter letters Press OK E Press OK to store the group without aname You can save a fax scan resolution along with the number Do one of the following E If you selected Fax IFAX in press A or Y to select Std Fine S Fine or Photo Press OK and then go to E If you selected E Mail in press A or Y to select B W200x100 B W200dpi Color150dpi Color300dpi or Color600dpi Press OK and then go to E Press OK if you don t want to change the default resolution Go to oY Note If you have selected Fax IFAX in and added One Touch or Speed Dial numbers that are stored as IFAX you cannot select S Fine Select the file format TIFF or PDF that will be used to send to your computer Do one of the following E To store another group for broadcasting press OK Go to E To finish storing groups for broadcasting press Stop Exit E4 Note Fax Broadcasting is for black amp white only Dialing access codes and credit card numbers You can combine more than one Quick Dial number when you dial This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier For example you might have stored 555 on Speed Dial 003 and 7000 on Speed Dial 002 You can use them both to dial 555 7000 if you press the following keys Hold down Shift as you press Search Speed Dial 003 Hold down Shift as
136. eplace Black K Toner Cartridge 1 1 The toner cartridge color which is used up is shown in the message The drum unit and toner cartridges assembly is not installed properly or one or more of the toner cartridges are used up and printing is not possible Do one of the following E Re install the toner cartridges and drum unit assembly E Replace the empty toner cartridge with a new one See Replacing a toner cartridge on page 169 E f one of the color toner cartridges is empty choose Mono in the printer driver to be able to continue printing in monochrome 135 Error Message Cause Action Toner Low Prepare New Black K Toner cartridge 1 1 The toner cartridge color which is near the end of life is shown in the message If the LCD shows Toner Low you can still print however the machine is telling you that the toner cartridge is near the end of its life and the toner will soon run out Order a new toner cartridge now for the toner cartridge color that is low Too Many Files There are too many files stored on the USB flash memory drive Reduce the number of files stored on the USB flash memory drive Unusable Device An incompatible or broken device has been connected to the USB direct interface Remove the USB flash memory drive from the USB direct interface Waste Toner Full It is time to replace the waste toner box Replace the wa
137. er BR Script PPD file for Mac OS X 10 2 4 or greater 600 x 600 dpi 2400 dpi 2400 x 600 dpi Up to 21 pages minute Letter size Black 1 Up to 21 pages minute Letter size Color i Up to 7 sides minute 3 5 pages Black Up to 7 sides minute 3 5 pages Color Less than 16 seconds Black 3 Less than 17 seconds Color 3 The printing speed may change depending on the type of document you print From the standard paper tray and optional paper tray First print out time may change if the machine is calibrating or registering itself Use a USB 2 0 interface cable that is no longer than 6 feet 2 0 m 1 2 Use an Ethernet UTP cable category 5 or greater Your machine supports IEEE 802 11b g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer to Peer connection in Ad hoc mode Your machine has a Hi Speed USB 2 0 interface The machine can also be connected to a computer that has a USB Third party USB ports are not supported 227 PictBridge Compatibility Supports the Camera amp Imaging Products Association PictBridge standard CIPA DC 001 Visit http Avww cipa jp pictbridge for more information Interface USB direct interface Direct print feature Compatibility PDF version 1 6 JPEG Exif JPEG PRN created by MFC 9840CDW printer driver TIFF scanned by all Brother MFC or DCP models PostScript 3 created by MFC 9840CDW BR Script 3 printer driver
138. er your remote access code 3 digits followed by If you hear one long beep you have messages When you hear two short beeps use the dial pad to press 9 5 4 Wait for a long beep and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded up to 20 digits followed by Press 9 0 to reset the machine when you have finished Hang up after you hear your machine beep EA Note You can insert a pause in a fax number by using the key 69 Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine When you call the machine and enter your Remote Access Code 3 digits followed by the system will give two short beeps and you must enter a remote command Remote commands Operation details 95 Change the fax forwarding paging or fax storage settings 1 OFF You can choose Of f after you have retrieved or erased all your messages 2 Fax forwarding One long beep means the change is accepted If you hear three 3 Paging short beeps you cannot make the change because something has not been set up for example a fax forwarding or paging 4 Fax forwarding number number has not been registered You can register your fax 6 Fax storage forwarding number by entering 4 See Changing the fax forwarding number on page 69 Once you have registered the numbe
139. er We recommend that you place the toner illustrations cartridges on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once 5 Unpack the new drum unit and remove the protective cover Hold the handle of the toner cartridge and pull it out of the drum unit Repeat this for all the toner cartridges 177 QO Hold the handle of the toner cartridge 178 and slide the toner cartridge into the drum unit Make sure that you match the toner cartridge color to the same color label on the drum unit and make sure that you fold down the toner cartridge handle A once the toner cartridge is in place Repeat this for all the toner cartridges M Magenta Y Yellow K Black A O N Put the drum unit back in the machine as follows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 Troubleshooting and routine maintenance E4 Note 2 Push the drum unit in until it stops When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine When you replace the drum unit with a new one you need to reset the drum unit counter by completi
140. er an invalid command the machine will beep three times O Press 9 0 to reset the machine when you have finished 6 Hang up E Note If your machine is set to Manual mode you can still access the remote retrieval features Dial the fax number as normal and let the machine ring After 2 minutes you will hear a long beep to tell you to enter the remote access code You will then have 30 seconds to enter the code Retrieving fax messages Ci Dial your fax number from a telephone or another fax machine using touch tone 2 When your machine answers immediately enter your remote access code 3 digits followed by If you hear one long beep you have messages When you hear two short beeps use the dial pad to press 9 6 2 Wait for a long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to up to 20 digits followed by O Hang up after you hear your machine beep Your machine will call the other machine which will then print your fax messages fZ Note You can insert a pause in a fax number by using the key Remote fax options black amp white only Changing the fax forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone O Dial your fax number from a telephone or another fax machine using touch tone When your machine answers ent
141. er and documents amp Close the document cover caution If the document is a book or is thick DO NOT slam the cover or press on it 21 Mode timer The machine has three mode keys on the control panel Fax Scan and Copy You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode If you choose off the machine will stay in the mode you used last Also this setting sets the time the machine will change from individual user to public user when using Secure Function Lock See Switching Users on page 32 Fax Scan Copy Press A or Y to choose 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off Press OK Press Stop Exit 22 General setup Paper settings Paper type Set up the machine for the type of paper you are using This will give you the best print quality a Do one of the following E To set the paper type for the MP Tray press Menu 1 2 1 E To set the paper type for Tray 1 press Menu 1 2 2 E To set the paper type for Tray 2 press Menu 1 2 3 if you installed the optional tray 2 Press A or Y to choose Thin Plain or Recycled Paper for Tray 1 and Tray 2 Choose Thin Plain Thick Thicker or Recycled Paper for MP Tray Press OK Press Stop Exit Paper size You can use nine sizes of paper for printing copies A4 Letter Legal Executive A5 A6 B5 B6 and Folio and four sizes for printing faxes A4 Le
142. erm Distinctive Ring but other telephone companies have other names for this service such as Custom Ringing RingMaster Personalized Ring Teen Ring Ident A Call and Smart Ring See Distinctive ring on page 50 for instruction on setting up your machine using this feature Will you be using Voicemail on the same telephone line as your Brother machine If you have Voicemail on the same telephone line as your Brother machine there is a strong possibility that Voice mail and the Brother machine will conflict with each other when receiving incoming calls See Voice Mail on page 49 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your receive mode See External TAD on page 44 Will you be using your Brother machine on a dedicated fax line Your machine automatically answers every call as a fax Choose Fax Only as your receive mode See Fax Only on page 44 Will you be using your Brother machine on the same line as your telephone Do you want to receive voice calls and faxes automatically The Fax Tel receive mode is used when sharing the Brother machine and your telephone on the same line Choose Fax Tel as your receive mode S
143. eseeeeenenaaes 59 Storing one touch dial NUMDETS cccceeeeeeeeeeeeeee eee ee eeceeeeeeetteeeeetentaeeeereeee 59 Storing speed dial NUMDES eee eeceeceeeeeeeeeeeeeeeneeeeeeeenaeeeeeeeaaeeeeeeenaeeeeeteaaes 60 Changing one touch and speed dial NUMbEMS eceeeeeeeeeeeee eee ettteeeeeeeee 61 Setting up groups for broadCasting eeeeeeeceeeeeeeeeeeeeeeeeeeeettaeeeeeeentaeeeereeaa 62 Dialing access codes and credit card nUMbEFS eee eeeeeeeeeeeeeeeeeeeeeeneeee 63 Pals zarena teste ceee A a te cceuten eee 63 Tone or pulse Canada Only ccccceccceeeseeeeeeeeeeeeeeeeeeseeeeeeeeeeeseneeaeeeeseenaeeees 63 Remote fax options black amp white only 64 Fax forwarding sercis iee EEA AEE ARE 64 PAGING nsemi aaea E Aa E A GE CEEA ents 65 Fax storage ceiien ei a E E eA eA cae 65 PC fax receive ee eeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeesaaeeeeeeseeeaeeeeeeseneeeeeeseeeaaeeeeeeenaeeees 66 Changing remote fax Options ccccececseeeeeeccceeeeeeesaeeeeeeeaaaeeeseeeaaeeeeeeeaaaeeeeneeas 67 Turning off remote fax Options ceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeteeneeeees 67 Remote retrieval 2 cece hdd hed nd die Weeder aie eileen Ree 68 Setting a remote ACCESS code 0 0 0 eee eeceeeee sete ee eee eete eee eeetceeeeeetteeeeeetnaeeeenenaa 68 Using your remote ACCESS code eee eee eect eet eter ee teeeneecaeeeeeeeeeeeeneeeaeaa 68 Retrieving fax messages cceeeeeteceeee
144. ess OK and then go to E If you selected E Mail in press A or Y to select B W200dpi B W200x100 Color150dpi Color300dpi or Color600dpi Press OK and then go to E If you selected IFAX in press A or Y to select Std Fine or Photo Press OK and then go to E Press OK if you don t want to change the default resolution Go to Choose one of the options below If you selected Black amp White in select the file format TIFF or PDF that will be used to send to your PC If you selected Color in select the file format PDF or JPEG that will be used to send your PC Press OK Choose one of the options below E To store another One Touch number go to E To finish storing One Touch numbers press Stop Exit Note When you do a broadcast and you have saved a scan profile along with the number or E mail address the scan profile of the One Touch Speed Dial or Group number you chose first will be applied to the broadcast 60 Storing speed dial numbers You can store your frequently used numbers as Speed Dial numbers so that when you dial you will only have to press a few keys hold down Shift as you press Search Speed Dial the three digit number and Black Start or Color Start The machine can store 300 Speed Dial numbers 001 300 D Press Menu 2 3 2 Use the dial pad to enter a three digit Speed Dial location number 001 300 Press OK Press A or Y to select
145. estore the wired Default network setting to factory default 2 Exit 4 Wired Enable On Enable or Disable the off Wired LAN manually 2 WLAN 1 TCP IP 1 BOOT Method Auto Chooses the BOOT A method that best suits Static your needs RARP BOOTP DHCP 2 IP Address 000 255 Enter the IP address 000 255 000 255 000 255 3 Subnet Mask 000 255 Enter the Subnet mask 000 255 000 255 000 255 4 Gateway 000 255 Enter the Gateway 000 255 address 000 255 000 255 5 Node Name BRWXXXXXX Enter the Node name Main Submenu Menu Selections Options Descriptions Page Menu 7 LAN 1 Wired 1 TCP IP 8 DNS Server Primary Specifies the IP address See F of the primary or Network continued continued continued 000 000 000 000 secondary DNS server User s Secondary Guide on the 000 000 000 000 CD ROM 214 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu 7 LAN 2 WLAN 1 TCP IP 6 WINS Config Auto Chooses the WINS See continued continued continued Static configuration mode pie 7 WINS Server Primary Specifies the IP address Guide on 000 000 000 000 SE condary WINS server CD ROM Secondary 000 000 000 000 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server 9 APIPA
146. etaeeeeeeeaaes 200 Menu and features 201 On screen PFOGFAMMING cccceeeeecee enter eeeeeeeneeeeeetaaeeeeeeeaeeeeeesieeeeeeetieeeeentaa 201 Menu tables c scc2cciivveiea Wesedacetiesedebstvcnsee pk ie acces ddneee del A gecieed tend a a Rie 201 Memory Storage eeeeeeeeeeceeeeee eee ee etree eeeeeeeee eee sennnenneaeeeeeeeeeeeteeneeeeeeenaa 201 Menu KeySi22ccisi ek head hades hes ee nia A a E 201 How to access the menu Mode ee cece cette teenrnaeeeeeeeeeeeeeteeenenaeaaeees 202 Menu tableroa ded ina niin aa eens 203 Entering NOX artei och cctncnitetst saa Paaa R EEA EAA ia 219 xiii E Specifications 221 GON OA EEEE AE E E EE E EEE ovevuaencesneausdadwadehconsdadeanacedss 221 PRINT medasoseiien aaee a es a ae e a aE 223 Fake a E E guatevevs aecedencutne 224 COPY EAI OA EN IIA TE AII A EA A PEE E E T 225 SCAM bk E EEEE A EEE E A E A EE 226 PrI eroaisi n e a a a a a a Ea 227 NETA rle Ee AE EAA E E E A N AA E 227 PICUB NOG sesasi oraiiio e ae seein E 228 Direct print fatur seirer aee ea eraa aee eee e A a aE 228 Computer requirements ccccceceeeeeeeeeeeeecenaeceeeeeeeeeeeseesnsaeeeaanaeeeeeeeeeeeenes 229 Consumable tems aesa a a a a a aE 230 Ethernet wired network ccccccceecccceescceeseeeceesceecsesccesseeeceaaeceseceeeseeeesneeeeas 231 Ethernet wireless N tWork ccccceecccceeccceceececeneececeeeeeesseceeeecessneeeaseseeeaneees 232 Authentication and encryption for wi
147. ethod for E mail notification 5 POP3 Server Name up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address 6 POP3 Port 00001 65535 Enter the POP3 port number 7 Mailbox Name Enter the mail box name Up to 32 characters 8 Mailbox Pwd Enter the password to login to the POP3 server Up to 32 characters 9 APOP On Enables or disables APOP off 2 Setup Mail 1 Auto Polling On Automatically checks the RX Gee POP3 server for new messages 2 Poll Frequency 10 Min Sets the interval for checking for new messages on the POP3 server 3 Header All Selects the contents of Subject From To the mail header to be printed None 4 Del Error Mail On Deletes error mails automatically Off y 5 Notification On Receives notification MDN messages Of 3 Setup Mail 1 Sender Subject Displays the subject that TX is attached to the Internet Fax data 216 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu 7 LAN 3 Setup IFAX 3 Setup Mail 2 Size Limit On Limits the size of E mail See i 5 TX documents Network continued continued off con n d Users continued 3 Notification On Sends notification Guide on ofe messages the CD ROM 4 Setup Relay 1 Rly Broadcast On Relays a document to oft another fax machine 2 Rel
148. ev lo nee sd liebe aa a aata a aia 107 B Options 108 OPUONS eiiieaen lecinegieesttniedes chante a a aE E E Pada denen 108 Optional paper tray ccceeecececeeeeeceeeeeeeeeeeeeeeeeeeeaeeeeseeeaeeeeseeaeeeeseeiaeeeeseenaees 109 Installing the optional paper tray c cccceeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeed 109 Memory DOard o oo eee errr e ee ee ee eee ener a ae aeeeeeeee eee teneeneaeeaeeeeeeereeeeeeaaaa 110 SO DIMM Ypo csini E iA 110 Installing extra Memory ssessserssesesseererrirrsrrssesteertirirrntssresteittrirrnnrnnernnnnnene 111 xii Cc D Troubleshooting and routine maintenance 112 TROUDICSMOOUNG siinon a a E da E Raia 112 If you are having difficulty with your machine seeeeeeeeeseeeerresseerrrsseerrnssns 112 Improving the print quality ccc ecececeeceeeeeeeeeeeeeeeeeeeeeeeeeaeaeaesaaaaaeeneeeeeees 119 Setting dial tone detection 2 0 ec ceeecesceeeeeecaeeeeeeeaaeeeeeeeaaeeeeseeeaaeeeeeeas 130 Telephone line interference cccccececceeeeeeeeeeeeneeceeeeeeeeeeesecesennecaeeeeeeeeees 130 Error and maintenance MeSSAQGES eee eet e eter eee ee eee aaaeeeeeeeeeeeeneeeeeaa 131 Checking if the machine has faxes in its memory eceeeeeeeetteteeeeeees 137 Transferring faxes to another fax machine ccceeeeeeeeeeeteeeeeesetteeeeeeeeeae 137 Transferring faxes to your PC eee ceeeeeeececeeeeecaeeeeeeeaaeeeeeeeaaeeeeeeeeaeeeeeeeas 137 DOCUMENT jJaMiS riisii
149. eval feature lets you retrieve your stored fax messages when you are not at the machine You can call your machine from any touch tone telephone or fax machine then use the Remote Access Code to retrieve your messages Setting a remote access code The remote access code lets you access the remote retrieval features when you are away from your machine Before you use the remote access and retrieval features you have to set up your own code The default code is an inactive code 2 Enter a three digit code using numbers 0 9 x or Press OK Press Stop Exit EA Note DO NOT use the same code used for your Fax Receive Code 51 or Telephone Answer Code 51 See Changing the remote codes on page 56 You can change your code at any time If you want to make your code inactive press Clear Back and then OK in to restore the inactive setting 68 Using your remote access code Dial your fax number from a telephone or another fax machine using touch tone When your machine answers immediately enter your Remote Access Code 3 digits followed by x The machine signals if it has received messages E No beeps No messages received E 7 long beep Fax message received 4 The machine gives two short beeps to tell you to enter a command See Remote fax commands on page 70 The machine will hang up if you wait longer than 30 seconds before entering a command If you ent
150. external TAD if it needs more than four rings to activate it Unless you are using Distinctive Ring the TAD must be connected to the EXT jack of the machine 1 TAD E4 Note If you have problems receiving faxes reduce the ring delay setting on your external TAD Connections The external TAD must be plugged into the back of the machine into the jack labeled EXT Your machine cannot work properly if you plug the TAD into a wall jack unless you are using Distinctive Ring Plug the telephone line cord from the telephone wall jack into the back of the machine in the jack labeled LINE Plug the telephone line cord from your external TAD into the back of the machine in the jack labeled EXT Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its handset jack Set your external TAD to four rings or less The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD Set the TAD to answer calls Set the Receive Mode to External TAD See Choose the correct Receive Mode on page 43 oo O Telephone services and external devices Recording an outgoing message OGM Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for fax tones Limit your speaking to 20 seconds amp End your 20 second message by giving your
151. financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document This machine has been certified to comply with FCC standards which are applied to the USA only A grounded plug should be plugged into a grounded AC power outlet after checking the rating of the local power supply for the machine to operate properly and safely 101 Federal Communications Commission FCC Declaration of Conformity USA only Responsible Party Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater NJ 08807 0911 USA TEL 908 704 1700 declares that the products Product Name MFC 9840CDW comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However
152. g is Of Press Menu 1 6 1 2 Press A or to choose On or Of Press OK Press Stop Exit E Note We DO NOT recommend Toner Save for printing Photo or Gray Scale images 26 Sleep time Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle You can choose how long the machine must be idle from 000 to 240 minutes before it goes into sleep mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 005 minutes While the machine is in sleep mode the LCD will display Sleep When printing or copying in sleep mode there will be a short delay while the fuser warms up D Press Menu 1 6 2 2 Enter the length of time the machine is idle before entering sleep mode 000 to 240 Press OK Press Stop Exit Turning off the scanner lamp The scanner lamp stays on for 30 minutes before automatically switching off to preserve the life of the lamp and reduce power consumption To turn the scanner lamp off manually press the 4and gt keys simultaneously The scanner lamp will remain turned off until the next time you use the scanning feature E Note Turning the lamp off regularly will reduce the lamp s life LCD contrast You can change the contrast to make the LCD look lighter or darker D Press Menu 1 8 I4 LCG C Press gt to make
153. g the drum unit on page 174 122 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Color misregistration m Make sure that the drum unit is installed properly See Replacing the drum unit on page 174 E Make sure that the belt unit is installed properly See Replacing the belt unit on page 180 E Make sure that the waste toner box is installed properly See Replacing the waste toner box on page 185 E Perform the auto color registration by using the control panel Press Menu 4 7 1 Or E Perform the manual color registration by using the control panel CA Print the correction chart by using the control panel Press Menu 4 8 1 2 Enter the correction value on the chart Press Menu 4 8 2 If the color misregistration is not corrected after registering the color manually take all the toner cartridges out of the drum unit and turn the drum unit over then make sure that four drum unit gears are in the home position The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 Put in a new belt unit See Replacing the belt unit on page 180 E Put in a new waste toner box See Replacing the waste toner box on page 185 E f solid
154. ges International ENERGY STAR Compliance Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR Laser safety This equipment is certified as a Class 1 laser product as defined in IEC 60825 1 A2 2001 under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the equipment does not produce hazardous laser radiation Since radiation emitted inside the equipment is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation 103 FDA regulations U S Food and Drug Administration FDA has implemented regulations for laser products manufactured on and after August 2 1976 Compliance is mandatory for products marketed in the United States The following label on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States Manufactured BROTHER TECHNOLOGY SHENZHEN LTD NO6 Gold Garden Ind Nanling Buji Longgang Shenzhen China This product complies with FDA performance standards for la
155. git password for the user Press OK 86 6 Press A or Y to select Enable or Disable for Fax Tx Press OK After you have set Fax Tx repeat this step for Fax Rx Copy Color Copy B amp W and Scan Press OK 8 Repeat to for entering each additional user and password Press Stop Exit fZ Note You cannot use the same password as another user s password Security features Turning Secure Function Lock on off If you enter the wrong password when following the instructions below the LCD will show Wrong Password Re enter the correct password Turning Secure Function Lock on e Press A or Y to select Lock Off On Press OK 3 Enter your four digit administrator password Press OK Turning Secure Function Lock off a Press Menu 1 9 2 Press A or Y to select Lock On Off Press OK amp Enter your four digit administrator password Press OK 31 Chapter 4 Switching Users This setting allows a restricted user to log on the machine when Secure Function Lock is turned on E Note After a restricted user has finished using the machine it will return to the Public setting within the same time as the Mode Timer setting Menu 1 1 See Mode timer on page 22 Also you can exit from an individual user by pressing the lighted Mode key Hold down Shift as you press Secure bion Lock Lhange User 2 Enter your four digit password Press OK
156. have just used the machine some internal parts of the machine will be extremely hot When you open the front cover of the machine DO NOT touch the shaded parts shown in the illustration 153 5 Wipe the scanner windows 1 with a O Put the drum unit back in the machine as dry lint free cloth follows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 154 Troubleshooting and routine maintenance E4 Note 2 Push the drum unit in until it stops When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine 8 Plug the machine s power cord back into the AC power outlet first and reconnect all cables and telephone line cord Turn on the machine s power switch 155 Cleaning the corona wires Hold the green handle of the drum unit Lift the drum unit up and then pull it out If you have print quality problems clean the until it stops corona wires as follows amp Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the AC power outlet Press the front cover release button and then open the front cover 4 Hold the handle of the toner cart
157. he cardboard piece marked REAR 8 197 Put the assembled FRONT 1 and 19 Put the two styrofoam pieces for the REAR 2 cardboard pieces in the toner cartridges on the top of the lower carton at the front and rear of the machine Match the right side of the machine as shown in the illustration machine to the RIGHT mark on one of The foam pads should fit closely to the the styrofoam pieces and the left side of machine to support it the machine to the LEFT mark on the other styrofoam piece Put the toner cartridges in the styrofoam Place the upper carton 1 over the machine and the lower carton Match the joint holes 2 of the upper carton to the joint holes 3 of the lower carton 20 Put the carton tray 1 on the top Match the front side of the machine to the A marks on the carton tray Place the waste toner box in the right side of the carton tray 198 21 Put the four joints 1 into the holes of the carton using steps A and B as shown below Close the carton and tape it shut For USA Put the box in the larger carton 24 For USA Close the carton and tape it shut Troubleshooting and routine maintenance Machine information Checking the serial number You can see the machine s serial number on the LCD Press Menu 8 1 Hi Serial Ho Press Stop Exit Checking the page counters You can see
158. heck the LCD message Scan lock Check that the scanner lock lever is released Others Check the LCD message Out of memory Memory is full E Note 10 When the power switch is off or the machine is in Sleep mode the LED is off Acceptable paper and other media Recommended paper To get the best print quality we suggest using the following paper Loading paper and documents Paper Type Item Plain paper Xerox 4200DP 20 Ib Hammermill Laser Paper 24 Ib 90 g m Xerox Premier 80 g m Xerox Business 80 g m Recycled paper Xerox Recycled Supreme Labels Avery laser label 5160 Avery laser label L7163 Envelope Columbian 138 COM10 Print quality may vary according to the type of paper you are using You can use the following types of media plain paper labels or envelopes For best results follow the steps below Your supplier paper made for plain paper copying E Use paper that is 20 to 24 Ib 75 to 90 g m E Use labels which are designed for use in laser printers E Avoid touching the printed surface of the paper immediately after printing E Use long grain paper with a neutral Ph value and a moisture content of approx 5 caution DO NOT load envelopes labels or thick paper more than 28 Ib or 105 g m into the paper tray or optional lower tray It may cause paper jams Type and size of paper The machine loads paper from the installed
159. hen printing from a computer When using the default driver the printable area is smaller than the paper size as shown below Portrait tro tro 1 0 16 in 4 23 mm 2 0 16 in 4 23 mm Landscape 2 _ 14 tho 1 1 0 16 in 4 23 mm 2 0 16 in 4 23 mm EA Note The unprintable area shown above is for Letter size paper The unprintable area changes with the paper size Loading paper and documents Loading paper and envelopes The machine can feed paper from the standard paper tray optional lower tray or multi purpose tray When printing on plain paper 16 to 28 Ib 60 to 105 g m use the paper tray For printing on other types of media use the MP tray multi purpose tray When you put paper into the paper tray note the following E f your application software supports paper size selection on the print menu you can select it through the software If your application software does not support it you can set the paper size in the printer driver or by using the control panel buttons Before using paper that has holes in it such as organizer sheets you must fan the stack to avoid paper jams and misfeeds 17 Chapter 2 Loading plain paper in the paper tray amp Unfold the output paper tray support flap 1 Pull the paper tray completely out of the machine While pressing the green paper guide release lever 1 slide the paper guides to fi
160. hen faxing legal size documents you need to set the scan glass size to Legal Folio otherwise a portion of your faxes will be missing Make sure you are in Fax mode L 2 Press Menu 1 0 1 Press A or Y to choose Legal Folio Press OK 0 Press Stop Exit Canceling a fax in progress Press Stop Exit to cancel a fax in progress If the machine is already dialing or sending the fax you will also need to press 1 to confirm 35 Chapter 5 Broadcasting black amp white only Broadcasting lets you send the same fax message to more than one fax number You can include Groups One Touch Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast You can broadcast up to 390 different numbers This will depend on how many groups access codes or credit card numbers you have stored and on how many delayed or stored faxes in memory E Note Use the Search Speed Dial to help you choose numbers easily Make sure you are in Fax mode amp 2 Load your document Enter a number Press OK You can use either a One Touch Speed Dial a Group number or a number manually entered using the dial pad See How to dial on page 57 O Repeat until you have entered all the fax numbers you want to broadcast to O Press Black Start After the broadcast is finished the machine will print a broadcast report to let you know the results 36 Ea Note e The scan profile of
161. her media on page 11 and Basic tab in the Software User s Guide on the CD ROM Printouts are too light If this problem occurs when making copies or printing received faxes turn Toner Save mode to off in the machine menu settings See Toner save on page 26 E Set Toner Save mode to off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide on the CD ROM Network difficulties Difficulties Suggestions Cannot print over a wired Network If you are using a wireless connection or are having Network problems see the Network User s Guide on the CD ROM for more information Make sure your machine is powered on and is on line and in Ready mode Print the Network Configuration list to see your current Network settings See How to print a report on page 74 Reconnect the LAN cable to the hub to verify that the cable and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the upper LED of the back panel of the machine will be green 116 Troubleshooting and routine maintenance Network difficulties continued Difficulties Suggestions The network scanning feature does not work The network PC Fax Receive feature does not work The network printing feature does not work For Windows only The firewall setting on your PC may
162. hine If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX Telephone services and external devices External and extension telephones Operation from extension telephones If you answer a fax call on an extension telephone or an external telephone connected to the EXT jack of the machine you can make your machine take the call by using the Fax Receive Code When you press the Fax Receive Code 51 the machine starts to receive the fax See Easy receive on page 46 If the machine answers a voice call and pseudo double rings for you to take over use the Telephone Answer Code 51 to take the call at an extension telephone See F T ring time on page 45 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 51 and wait for the chirp or until the machine s LCD shows Receiving and then hang up For Fax Tel mode only When the machine is in Fax Tel mode it will use the F T R
163. hine Register the one your telephone company gives you Patter Rings 1 long long TT _ 2 short long short JIC 1 y 3 short short long TTL 4 very long See normal pattern E4 Note If the ring pattern you received is not on this chart please call your telephone company and ask for one that is shown E The machine will only answer calls to its registered number E The first two rings are silent on the machine This is because the fax must lt lt listen gt gt to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring E f you program the machine properly it will recognize the registered ring pattern of the fax number within 2 ring patterns and then answer with a fax tone When the voice number is called the machine will not answer Telephone services and external devices Registering the distinctive ring pattern Very important After you have set the Distinctive Ring feature to On your Distinctive Ring number will receive faxes automatically The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called 2 Press A or to choose Set 3 Press OK Press A or Y to choose the prestored ring
164. ice call the machine will sound the F T ring a fast double ring for the time you have set in the F T ring time setting If you hear the F T ring it means that you have a voice caller on the line Because the F T ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone For more information see Using remote codes on page 56 Make sure you are in Fax mode _ Press Menu 2 1 2 3 Press A or to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press OK O Press Stop Exit 45 Chapter 6 Easy receive Turning easy receive On allows the machine to receive fax calls automatically if you lift any handset on the same line as the machine When you see Receiving on the LCD or when you hear chirps through the handset of an extension telephone connected to another telephone wall jack just replace the handset and your machine will receive the fax If this feature is set to On but your machine does not connect a fax call when you lift the handset of an extension or external telephone press the Fax Receive Code x51 See Operation from extension telephones on page 55 E Note If you use a modem or send faxes from a computer on the same line and your machine intercepts them set easy receive to Off 0 Make sure you are in Fax mode amp Press Menu 2 1
165. ile format PDF or JPEG that will be used to send your PC Press OK Choose one of the options below E To store another Speed Dial number go to E To finish storing Speed Dial numbers press Stop Exit fZ Note When you do a broadcast and you have saved a scan profile along with the number or E mail address the scan profile of the One Touch Speed Dial or Group number you chose first will be applied to the broadcast Dialing and storing numbers Changing one touch and speed dial numbers If you try to store a One Touch or Speed Dial number over an existing number the LCD will show the name or number already stored there Do one of the following E To change the stored number press 1 E To exit without making a change press 2 Press A or Y to select Fax Tel E Mail or IFAX Press OK 3 Enter a new number or character Press OK Press lt or gt to position the cursor under the character you want to change and then press Clear Back to delete it Repeat for each character you want to delete 6 Follow the directions beginning in in Storing one touch dial numbers and Storing Speed Dial numbers See Storing one touch dial numbers on page 59 and Storing speed dial numbers on page 60 61 Chapter 8 Setting up groups for broadcasting If you often want to send the same fax message to many fax numbers you can set up a group Groups are stored on a One Touch key ora
166. in 69 9 to 215 9 mm Plain paper Thin paper Thick paper Recycled up to 50 plain paper MP tray Lies see iees 20 Ib 80 g m Length 4 57 to 16 0 in j up to 3 envelopes 116 0 to 406 4 mm Envelope and Labels Paper Tray A4 Letter Legal Plain paper Thin paper up to 500 Tray 2 Executive A5 B5 B6 and Recycled paper 20 Ib 80 g m2 and Folio 1 1 Folio size is 8 in x 13 in Recommended paper specifications The following paper specifications are suitable for this machine Basis weight Ib g m 20 24 75 90 Thickness um 80 110 Roughness sec Higher than 20 Stiffness cm3 100 90 150 Grain direction Long grain Volume resistivity ohm 10e9 10e11 Surface resistivity ohm cm 10e2 10e 12 Filler CaCO Neutral Ash content wt Below 23 Brightness Higher than 80 Opacity Higher than 85 12 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper However some paper variables may have an effect on print quality or handling reliability Always test samples of paper before purchasing to ensure desirable performance Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat Some important guidelines when selecting paper are Your supplier should be inform
167. in machine s memory Status LED indications General information The Status LED light emitting diode will flash and change color depending on the machine s status Status O The LED indications shown in the table below are used in the illustrations in this chapter LED LED Status O LED is off LED is on Green Yellow Red LED is blinking ve ve vie 9 7 1 K Green Yellow Red LED Machine Status Description O Sleep Mode The power switch is off or the machine is in Sleep mode gig Warming Up The machine is warming up for printing 0 Green Ready The machine is ready to print Green yig Receiving Data The machine is either receiving data from the computer processing data in memory or printing data Yellow Data Remaining in Print data remains in the machine memory Memory Yellow TP Service error Follow the steps below 0 1 Turn off the power switch Red 2 Wait a few seconds and then turn it back on and try to print again If you cannot clear the error and you see the same service call indication after turning the machine back on please call Brother Customer Service See Brother numbers on page i Chapter 1 O Cover open The front cover or fuser cover is open Close the cover Red Toner Life End Replace the toner cartridge with a new one Paper error Put paper in the tray or clear the paper jam C
168. ine Redial _ Search Vm Speed Dial Maton eee eo d Volume keys Cai lt q f a Press to scroll backwards or forwards through menu selections Press to change the volume when in fax or standby mode AorvY Press to scroll through the menus and options Dial pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine Canada only The key temporarily switches the dialing mode from Pulse to Tone during a telephone call Stop Exit Stops an operation or exits from a menu Start Color Lets you start sending faxes or making copies in full color Black Lets you start sending faxes or making copies in black amp white 8 10 Clear Back eee o o o eeee Duplex J Copy keys Contrast Quality Lets you change the quality or contrast for the next copy Enlarge Reduce Reduces or enlarges copies Tray Select Lets you change which tray will be used for the next copy Sort Sorts multiple copies using the ADF N in 1 You can choose N in 1 copy to 2 or 4 pages onto one page Duplex You can choose Duplex to copy on both sides of paper Mode keys Fax Puts the machine in Fax mode Scan Puts the machine in Scan mode For details about scanning see the Software User s Guide on the CD ROM Copy Puts the machine in Copy mode ee eee Contrast Enlarge Quality 11 General information
169. ing Time pseudo double ringing to alert you to pick up a voice call Lift the external telephone s handset and then press Hook to answer If you re at an extension telephone you will need to lift the handset during the F T Ring Time and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 55 Chapter 7 Connecting an external or extension telephone You can connect a separate telephone directly to your machine as shown in the diagram below Connect the telephone line cord to the jack labeled EXT 1 Extension telephone 2 External telephone When you are using an external telephone the LCD shows Telephone Using a non Brother cordless external handset If your non Brother cordless telephone is connected to the EXT jack of the machine see page 56 and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Hook to transfer the call to the cordless handset 56 Using remote codes Fax Receive Code If you answer a fax call on an extension or external telephone you can tell your machine to receive it by pressing the fax receive code 51 Wait for the chirping sounds then replace the handset See Easy receive on page 46 Tele
170. inter Network Scanner and PC Fax are explained in the Software and Network User s Guides that you can find on the CD ROM Viewing documentation Viewing documentation Windows To view the documentation from the Start menu point to Brother MFC 9840CDW from the program group and then click User s Guides in HTML format If you have not installed the software you can find the documentation by following the instructions below D Turn on your PC Insert the Brother CD ROM labeled Windows into your CD ROM drive If the language selection screen appears click your language E If the model name screen appears click your model name The CD ROM main menu will appear Macromedia Flash Player 8 MFC 9840CDW Top Menu Top Menu h install MFL Pro Suite Install Other Drivers or Utilities E Documentation Z On Line Registration Brother Support E Repair MFL Pro Suite 1 n i r S Back If this window does not appear use Windows Explorer to find and run the start exe program from the root directory of the Brother CD ROM O Click Documentation General information 5 Click the documentation you want to read m HTML documents 3 manuals HTML User s Guide for stand alone operations Software User s Guide and Network User s Guide This format is recommended for viewing on your computer E PDF documents 4 manuals PDF User s Guide for stand alone operations
171. ions Page 5 USB Direct 1 Direct Print 1 Paper Size A4 Sets the paper size when 90 I F n printing directly from the pepter USB flash memory drive Legal Executive A5 A6 B5 B6 Folio 2 Media Type Thin Sets the media type when 90 zk printing directly from the Prans USB flash memory drive Thick Thicker Recycled Paper 3 Multiple Page 1in1 Sets the page style when 90 printing multiple pages ae directly from the USB 4in1 flash memory drive 9in1 Teini Z5in1 L in 2x2 pages L in 3x3 pages L in 4x4 pages L in 5x5 pages 4 Orientation Portrait Sets the page orientation 90 hand when printing directly from ene eeks the USB flash memory drive 5 Collate On Enables or disables the 90 Gee page collation when printing directly from the USB flash memory drive 6 Print Quality Normal Sets the print quality 90 ai option when printing ae directly from the USB flash memory drive 7 PDF Option Document Sets the PDF option 90 D enna whether to print Soumen aru comments Markup or Document amp Stamps stamps in the PDF file along with the text 8 Index Print Simple Sets the index print 90 option simple format or Details details 211 Main Menu Submenu Menu Selections Options Descriptions Page 5 USB Direct 2 Scan to USB 1 Resolution Color 150 dpi Sets the resolution to See I F send the scanned data to Software Color 300 dpi g continued USB flash memory
172. is highlighted on the LCD The LCD will then show the next menu level selection Press OK When you have finished setting an option the LCD shows Accepted Press Stop Exit to return to the top menu 202 Press A or to scroll to your next menu Menu and features Menu table The factory settings are shown in Bold with an asterisk Choose amp OK Choose amp OK to accept to exit s 5 gt OK Soet m JE ree Main Menu Submenu Menu Selections Options Descriptions Page 1 General 1 Mode Timer 0 Sec Sets the time to return to 22 Setup 30 g ts Fax mode and the time 32 the machine will change 1 Min from individual user to astat J 5 Mins off 2 Paper Type 1 MP Tray Thin Sets the type of paper in 22 Plain the MP tray Thick Thicker Recycled Paper 2 Tray 1 Thin Sets the type of paper in 22 Plain the paper tray Recycled Paper 3 Tray 2 Thin Sets the type of paper in 22 This menu only Plain the optional paper tray 2 the optional tray 2 CYC294 Paper 3 Paper Size 1 MP Tray A4 Sets the size of the paper 23 Tetter in the MP tray Legal Executive A5 A6 B5 B6 Folio Any 203 Main Menu Submenu Menu Selections Options Descriptions Page 1 General 3 Paper Size 2 Tray 1 A4 Sets the size of the paper 23 Setup continued Tetter in the paper tray continued tegal Executive A5 A6 B5 B6 Folio 3 Tra
173. it 2 and Separator pad for when the optional lower Tray 2 tray is installed y Change Parts Paper feeding kit MP 50 000 pages Call your Brother dealer or Brother Customer Service PF Kit MP Paper pick up roller to replace the paper and Separator pad for feeding kit MP MP tray 9 i Drum yield is approximate and may vary by type of use When printing on Letter size paper When printing on Letter or A4 size paper The actual number of printed pages will vary depending on the print jobs and paper you use EA Note e Discard used consumable items according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office Be sure to reseal the consumable items tightly so that the material inside does not spill We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside e If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life for toner cartridges and a waste toner box is based on an average 5 coverage of the printable area using any color toner cartridge Frequency of replacement will vary depending on the complexity of printed pages percentage of coverage and type of media used 168 Replacing a toner cartridge Order Numbers Toner Cartridge Standard TN 110
174. ke sure UDP is selected Click OK N oOo amp WwW If you still have trouble with your network connection click the Add button To add port 137 for network scanning network printing and network PC Fax receiving enter the information below 1 In Description of service Enter any description for example Brother PC Fax receiving 2 In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost In External Port number for this service Enter 137 In Internal Port number for this service Enter 137 Make sure UDP is selected Click OK oom Ww Make sure if the new setting is added and is checked and then click OK 117 Network difficulties continued Difficulties Suggestions The network scanning feature does not work The network PC Fax Receive feature does not work The network printing feature does not work continued For Windows Vista users 0000 Click the Start button Control Panel Network and Internet Windows Firewall and click Change settings When the User Account Control screen appears do the following m Users who have administrator rights Click Continue E For users who do not have administrator rights Enter the administrator password and click OK Make sure that Windows Firewall on the General tab is set to On Click the Exceptions
175. l panel when the machine is not in the direct print mode Press Menu 5 to enter the USB Direct I F menu See Menu table on page 201 Printing data from a USB flash memory drive Understanding the error messages Once you are familiar with the types of errors that can occur while you print data from the USB flash memory drive with direct print you can easily identify and troubleshoot any problems E Out of Memory This message will appear if you are working with images that are too large for the machine s memory E Unusable Device This message will appear if you connect an incompatible or broken device to the USB direct interface To clear the error unplug the device from the USB direct interface See Error and maintenance messages on page 131 for the detailed solution 91 Chapter 14 92 Software Software and network features 94 The User s Guide on the CD ROM includes the Software User s Guide and Network User s Guide for features available when connected to a computer for example printing and scanning These guides have easy to use links that when clicked will take you directly to a particular section You can find information on these features E Printing E Scanning E ControlCenter3 for Windows E ControlCenter2 for Macintosh E Remote Setup Faxing from your computer E LDAP E Network Faxing E Network Printing E Network Scanning E Wireless Network
176. leave a message in your Voice Mail Similarly if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings then your Voice Mail will answer first This will prevent your Brother machine from being able to receive an incoming fax since Voice Mail cannot transfer the incoming fax back to the Brother machine To avoid conflicts between your Brother machine and your voice mail service do one of the following Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different telephone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ring Smart Ring RingMaster Ident A Ring Ident A Call Data Ident A Call Telephone services and external Teen Ring and SimpleBiz Fax amp Alternate Number Ringing This service establishes a second telephone number on the same line as your existing telephone number and each number has its own ring pattern Typically the original number rings with the standard ring pattern and is used for receiving voice calls and the second number rings with a different ring pattern and is used for receiving faxes See Distinctive ring on page 50 OR Set your Brother machine s Receive Mode to Manu
177. lume setting for the machine s ring Scanning The process of sending an electronic image of a paper document into your computer Search An electronic alphabetical listing of stored One Touch Speed Dial and Group numbers Speed Dial A pre programmed number for easy dialing You must hold down Shift as you press Search Speed Dial then enter the three digit Speed Dial location and press Black Start or Color Start to begin the dialing process Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number TAD telephone answering device You can connect an external device or answering machine to the EXT jack of your machine 237 Telephone Answer Code Fax Tel mode only When the machine answers a voice call it pseudo double rings You can pick up at an extension telephone by pressing this code 5 1 Temporary settings You can select certain options for each fax transmission and copy without changing the default settings Tone A form of dialing on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine Transmission Verification Report A report for each transmission that shows its date time and number User Settings List A printed report that shows the current settings of the machine 238 A Accessories and supplies
178. m unit up and then pull it out until it stops 142 Troubleshooting and routine maintenance O Release the gray lock lever 1 that is on the left side of the machine Lift the front of the drum unit up and pull the drum unit completely out of the machine using the green handles on the drum unit Q CAUTION Hold the handles of drum unit when you carry it DO NOT hold the sides of the drum unit We recommend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 143 QO The jammed paper may be pulled out Put the drum unit back in the machine as 144 with the toner cartridge and drum unit follows assembly or this may release the paper so you can pull it out of the paper tray 1 Make sure that the gray lock opening lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 Troubleshooting and routine maintenance 2 Push the drum unit in until it stops E Noe p When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine Put the paper tray firmly back in the machine 145 Paper is jammed at the
179. me to buy a new one Even if the LCD shows Change Parts Drum you may be able to continue printing without having to replace the drum unit for a while However if there is a noticeable deterioration in the output print quality even before Change Parts Drumappears then the drum unit should be replaced You should clean the machine when you replace the drum unit See Cleaning the laser scanner windows on page 152 caution While removing the drum unit handle it carefully because it may contain toner If toner scatters on your hands or clothes wipe or wash it off with cold water at once 174 Note The drum unit is a consumable item and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per print job The estimated drum life is approximately 17 000 pages The actual number of pages your drum will print may be significantly less than these estimates Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum Replacing the drum unit caution Wait to unpack a new drum unit until immediately before installing it Put the old drum unit into the plastic bag A HOT SURFACE After you have just used the machine some internal parts of the machine will
180. mend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner O Hold the handle of the toner cartridge and pull it out of the drum unit Repeat this for all of the toner cartridges caution We recommend that you place the toner cartridges on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner QO Attach the original orange protective cover to each of the toner cartridges Place each of the toner cartridges into the plastic bag that the cartridge originally came in 194 Hold the green parts of the belt unit with both hands and lift the belt unit up then pull it out T Jp Or paN Q CAUTION We recommend that you place the belt unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner Troubleshooting and routine maintenance Remove the waste toner box from the D Insert the original orange packing machine using the green handle and material for locking the belt unit as place it into the plastic bag included in shown in the illustration the carton Put the belt unit back in the machine Match the mark on the belt unit to the t mark on the machine Push down on the green area of the belt unit to lock it in place
181. mera as a storage device on page 88 Before using PictBridge PictBridge requirements To avoid errors remember the following points E The machine and the digital camera must be connected using a suitable USB cable E The image file must be taken with the digital camera you want to connect to the machine 86 Printing photos from a digital Using PictBridge Setting your digital camera Make sure your camera is in PictBridge mode The following PictBridge settings may be available from the LCD of your PictBridge compatible camera Depending on your camera some of these settings may not be available E Copies Qualities E Paper size Date print E File name print E Layout OY Note The names and availability of each setting depends on the specification of your camera You can also set the following PictBridge settings by using the control panel Menu selections Options Paper Size Letter A4 B5 A5 B6 A6 Orientation Portrait Landscape 1 Date amp Time Off On File Name Off On Print Quality Normal Fine 1 ff you choose the paper size Letter A4 or B5 Portrait will be chosen If you choose A5 B6 or A6 Landscape will be chosen i Press Menu 5 3 2 To set the PictBridge settings press A or Y to choose 1 Paper Size 2 Orientation 3 Date amp Time 4 File Name or5 Print Quality Press OK Press A or to choose an option for e
182. messages Once you are familiar with the types of errors that can occur while you are using the PictBridge you can easily identify and troubleshoot any problems E Out of Memory This message will appear if you are working with images that are too large for the machine s memory E Unusable Device This message will appear if you connect an incompatible or broken device to the USB direct interface To clear the error unplug the device from the USB direct interface For more detailed solutions see Error and maintenance messages on page 131 With the direct print feature you do not need a computer to print data You can print by just plugging your USB flash memory drive into the machine s USB direct interface fi Note Some USB flash memory drives may not work with the machine Supported file formats Direct print supports the following file formats m PDF version 1 6 1 E JPEG E Exif JPEG E PRN created by MFC 9840CDW driver E TIFF scanned by all MFC or DCP Brother models Oo PostScript 3 created by the MFC 9840CDW BRScript3 printer driver 1 The data including JBIG2 image file JPEG2000 image file and layered files are not supported Printing data from a USB flash memory drive Creating a PRN or PostScript 3 file for direct printing E4 Note The screens in this section may vary depending on your application and operating system i From the menu bar of an applic
183. mitations for copying Color reproductions of certain documents are illegal and many result in either criminal or civil liability This memorandum is intended to be a guide rather than a complete listing of every possible prohibition In case of doubt we suggest that you check with counsel as to any particular questionable documents The following documents issued by the United States Canadian Government or any of its Agencies may not be copied E Money E Bonds or other certificates of indebtedness E Certificates of Deposit E Internal Revenue Stamps canceled or uncanceled E Selective Service or draft papers E Passports United States Canadian Postage Stamps canceled or uncanceled E Food Stamps E Immigration Papers E Checks or drafts drawn by Governmental agencies E Identifying badges or insignias Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair use Multiple copies would indicate improper use Works of art should be considered the equivalent of copyrighted works Licenses and Certificates of Title to motor vehicles may not be copied under certain state provincial laws 106 Safety and legal Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother International Corporation Microsoft Windows and Windows Server are registered t
184. mporarily for the next copy use the temporary Copy keys You can use different combinations Contrast Enlarge Tra Gualit i y nti Duplex uall i Reduce Select Sort Nin1 Copy The machine returns to its default settings one minute after copying unless you have set the Mode Timer to 30 seconds or less See Mode timer on page 22 Improving copy quality You can choose from a range of quality settings The default setting is Auto E Auto Auto is the recommended mode for ordinary printouts Suitable for documents that contain both text and photographs E Text Suitable for documents containing only text E Photo Suitable for copying photographs To temporarily change the quality setting follow the steps below Make sure you are in Copy mode SF Load your document Use the numeric keys to enter the number of copies up to 99 Press Contrast Quality Press A or to choose Quality Press OK O Press lt 4 or gt to choose Auto Text or Photo Press OK Making copies QO Press Black Start or Color Start To change the default setting follow the steps below 2 Press A or to choose the copy quality Press OK 3 Press Stop Exit Enlarging or reducing the image copied You can choose the following enlargement or reduction ratios Press 100 104 EXE LTR Enlarge 141 A5 A4 200 y Custom 25 400 50 7
185. n iinta Shade dees Vinnie taaa a adei aaa a 138 Paper JAS vecclecseapcoledaatesrie nde aa Ee A aE E E OAE ENS 139 ROUTING MaiMtenaN Siei aaee a area a A 150 Cleaning the outside of the machine sooeeseeeeeeeeeeeeseneneeenneeeeennnsseennneene 150 Cleaning the Scanner eresse EA 151 Cleaning the laser scanner WINdOWS 0 c cceeceeeeeeeteeeeceeeteeeeeeettaeeeeeeeaaes 152 Cleaning the corona Wires ccccccscseceeecceceeeeeeaaeeeeeeeaaeeeeeeeaaeeeeseeeaaeeeneeas 156 Cleaning the drum Unit secaraa N 159 Replacing the consumable itOMS cece cece eee eeeeeeeennnaeeeeeeeeeeeeeteeesenaeaaeees 166 Replacing a toner Cartridge eect eee ee tree eee neeaaaaaeeeeeeeeeeeeneeeneaa 169 Replacing the Crum Unitish da een iai 174 Replacing the balt Unit ccc ccceececesscesegecntteeeeeceeneneescahsaececneeresneesedrsccnecentens 180 Replacing the waste toner DOX 0 eee cence eee ee eee ee tena aaaeeeeeeeeeeeeneeeneaa 185 Packing and shipping the MACHINE cece teeenere eee eeeeeeeeeteeeneaeaaeees 191 Repacking the Machine sosina iida aaeain iaie e aa aa 192 Machin esinformationy sesers ia lise tuuniierctaminiieuarasleiasite telimiietermas 199 Checking the serial NUMDED 0 0000 ceceeeceeeeeeeeeeeeeeeeeeeeseeeeeeesseaaeeeeeeeneeaeeees 199 Checking the page COUNTESS ccecceeeeeteeeeeeeenteeeeeeenaeeeeeeenaeeeeeeetaeeeeeeeaaes 199 Checking the remaining life Of parts ce ceeeeeeeeeeeeeeeeeeeenteeeeee
186. n the event that geographical location does not permit us to provide on site service to you Brother reserves the right to exchange your machine with an equivalent or better one through a courier service When shipping or transporting your Laser Printer MFC Fax machine please refer to your Operation Manual for the proper packaging procedures Failure to remove the Toner Cartridge and Toner Drum Unit waste toner packs or oil bottles on applicable models during shipping or transport will cause severe damage to the Laser Printer MFC Fax machine and will void the Warranty Improper packaging may cause severe damage to the machine during shipping and will void the warranty BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATIONS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral or written information advice or representation provided by Brother its Authorized Service Centres Distributors Dealers Agents or employees shall create another warranty or modify this warranty The warranty states Brother s entire liability and your exclusive remedy against Brother for any failure of the Laser Printer MFC Fax machine to operate properly Neither Brother nor anyone else involved in the development production or delivery of this Laser Printer MFC Fax machine shall be liable for any indirect incidental s
187. nd options Press Menu followed by the menu numbers to program your machine For example to set Beeper volume to Low Press Menu 1 4 2 Press A or to choose Low 3 Press OK Memory storage Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast Overseas Mode will be lost Your machine can store the date and time for approximately 60 hours Menu and features Menu keys fi Clear Back Access the menu Go to the next menu level OK Accept an option Clear Exit the menu by pressing Back repeatedly Go back to the previous menu level Scroll through the current menu level Go back to the previous menu level or forward to the next menu level Stop Exit i Exit the menu 201 How to access the menu mode amp Press Menu Choose an option E Press 1 for General Setup menu E Press 2 for Fax menu E Press 3 for Copy menu E Press 4 for Printer menu E Press 5 for USB Direct I F menu E Press 6 for Print Reports menu E Press 7 for LAN menu E Press 8 for Machine Info menu E Press 9 for Service menu 1 m Press 0 for Initial Setup 1 error message This will appear only when the LCD shows an You can also scroll through each menu level by pressing A or Y for the direction you want Press OK when the option you want
188. nd try again Do one of the following E Try Manual Registration Menu 4 8 See Manual Registration in the Software User s Guide on the CD ROM E Put in a new belt unit See Replacing the belt unit on page 180 E Put in a new drum unit See Replacing the drum unit on page 174 E Replace the empty toner cartridge with a new one See Replacing a toner cartridge on page 169 E Turn off the machine s power switch Wait a few seconds then turn it on again E If the problem continues call Brother Customer Service Rename the File There is already a file on the USB flash memory drive with the same name as the file you are trying to save Change the file name of the file on the USB flash memory drive or the file you are trying to save Scan Unable XX The machine has a mechanical problem Turn off the machine s power switch and then turn it on again If the error message continues leave the machine for several minutes before you try it again The machine can be turned off for up to 4 days without losing faxes stored in the memory See Checking if the machine has faxes in its memory on page 137 Document is too long for duplex scanning Press Stop Exit Use a suitable size of paper for duplex scanning See Scan on page 226 Scanner Locked The scanner lock is locked Open the document cover and then release the scanner lock lever Press Stop Exit Toner Life End R
189. ng a PC Fax message and get RESULT NG on the Transmission Verification Report your machine may be out of memory To free up extra memory you can turn off fax storage see Turning off remote fax options on page 67 print fax messages in memory see Printing a fax from the memory on page 48 or cancel a delayed fax or polling job see Checking and canceling waiting jobs on page 42 If the problem continues ask the telephone company to check your telephone line If you often get transmission errors due to possible interference on the telephone line try changing the Compatibility setting to Basic for VoIP See Telephone line interference on page 130 Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip See Cleaning the scanner on page 151 Handling incoming calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Easy Receive is set to on your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Easy Receive to off See Easy receive on page 46 Sending a Fax Call to the machine If you answered on an external or extension telephone press your Fax Receive Code default setting is
190. ng the following steps Turn on the machine s power switch 179 10 Press Menu 8 4 The LCD shows the parts name which needs to be reset the counter a Meri D Press A or to choose Drum Press OK 12 Press 1 to reset the drum unit counter Press Stop Exit Replacing the belt unit Order Number BU 100CL Change Parts Belt Unit message When the belt unit runs out the following message appears on the LCD When you see this message you must replace the belt unit Belt Unit caution DO NOT touch the surface of the belt unit If you touch it it could degrade print quality Damage caused by improper handling of the belt unit may void your warranty 180 Replacing the belt unit Turn off the machine s power switch Press the front cover release button and then open the front cover Troubleshooting and routine maintenance Hold the green handle of the drum unit Release the gray lock lever 1 thatis on Lift the drum unit up and then pull it out the left side of the machine Lift the front until it stops of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit 181 Q CAUTION Hold the handles of drum unit when you carry it DO NOT hold the sides of the drum unit We recommend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case y
191. nner windows with a soft cloth See Cleaning the laser scanner windows on page 152 One of the toner cartridges may be damaged Identify the missing color and put in a new toner cartridge See Replacing a toner cartridge on page 169 119 Examples of poor print Recommendation quality Colored streaks or bands down One of the toner cartridges may be damaged Replace the toner the page cartridge that matches the color of the streak or band See Replacing a toner cartridge on page 169 E Clean all four corona wires one for each color of the drum unit by sliding the green tab See Cleaning the corona wires on page 156 E Make sure each corona wire s green tab is at the home position Y E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 E The fuser unit may have a smudge mark Call Brother Customer Service at 1 800 284 4329 in USA or 1 877 BROTHER in Canada Colored lines across the page E One of the toner cartridges may be damaged Replace the toner cartridge that matches the color of the line See Replacing a toner cartridge on page 169 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 E Clean all four corona wires one for each color of the drum unit by sliding the green tab See Cleaning the corona wires on page 156 E Clean the laser scanner windows with a
192. ntinued 2 Alphabetic in numerical or alphabetical order 4 Fax Journal Lists information about 74 your last 200 incoming and outgoing faxes TX means Transmit RX means Receive 5 User Settings Lists your settings 74 6 Network Config Lists your Network 74 settings Main Submenu Menu Selections Options Descriptions Page Menu 7 LAN 1 Wired 1 TCP IP 1 BOOT Method Auto Chooses the BOOT See method that best suits Network Static your needs User s RARP Guide on BOOTP the CD ROM DHCP 2 IP Address 000 255 Enter the IP address 000 255 000 255 000 255 3 Subnet Mask 000 255 Enter the Subnet mask 000 255 000 255 000 255 4 Gateway 000 255 Enter the Gateway 000 255 address 000 255 000 255 5 Node Name BRNXXXXXX Enter the Node name 6 WINS Config Auto Chooses the WINS configuration mode Static 7 WINS Server Primary Specifies the IP address 000 000 000 000 Secondary 000 000 000 000 of the primary or secondary WINS server 213 9 APIPA On Automatically allocates the IP address from the Off A link local address range 0 IPv6 On Enable or Disable the n IPv6 protocol If you REE want to use the IPv6 protocol visit http solutions brother com for more information 2 Ethernet Auto Chooses the Ethernet 100B FD link mode 100B HD 10B FD 10B HD 3 Set to 1 Reset R
193. o technology com In general the SO DIMM must have the following specifications Type 144 pin and 64 bit output CAS latency 2 Clock frequency 100 MHz or more Capacity 64 128 256 or 512 MB Height 1 25 in 31 75 mm Dram Type SDRAM 2 Bank oY Note e There might be some SO DIMMs that will not work with the machine For more information call Brother Customer Service Installing extra memory 1 Turn off the machine s power switch Unplug the telephone line cord Disconnect the interface cable from the machine and then unplug the power cord from the AC power outlet Remove the DIMM covers 1 and 2 Unpack the DIMM and hold it by its edges Q CAUTION To prevent damage to the machine from static electricity DO NOT touch the memory chips or the board surface Options Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot Insert the DIMM diagonally 1 then tilt it toward the interface board until it clicks into place 2 Plug the machine s power cord back into the AC power outlet first and then connect the interface cable Plug in the telephone line cord Turn on the machine s power switch 111 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country If you are h
194. on B is only for duplex printing with recycled paper when the temperature and humidity are low Close the back cover 4 Choose Plain Paper mode in the printer driver and re send the print job If the problem is not solved after printing a few pages choose Thin Paper mode in the printer driver and re send the print job E4 Note When you have finished printing open the back cover and reset the two grey levers back to the original position E Use thicker paper than you are now using 128 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Toner scatter or toner stain on the edge of duplex pages Q CAUTION We recommend that you place the drum unit and toner cartridges on a clean flat surface with a piece of disposable paper underneath them in case you accidentally spill or scatter toner DO NOT touch the surface of the photosensitive drum Take all the toner cartridges out of the drum unit and turn the drum unit over Wipe the toner on the edge of drum unit with a dry lint free soft cloth as shown in the illustration 129 Setting dial tone detection Setting the dial tone to Detection will shorten the dial tone detect pause USA Press Menu 0 4 Canada Press Menu 0 5 Press A or to choose Detection or No Detection Press OK 3 Press Stop Exit 130 Telephone line interference If
195. ory it may produce an incomplete printout Scanning difficulties Difficulties Suggestions TWAIN errors appear while scanning Make sure that the Brother TWAIN driver is chosen as the primary source In PaperPort 11SE click File Scan or Get Photo and choose the Brother TWAIN driver Network scanning does not work See Network difficulties on page 116 Software difficulties Difficulties Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the same The machine does not print from Adobe Illustrator Try to reduce the print resolution See Advanced tab in the Software User s Guide on the CD ROM 115 Paper handling difficulties Difficulties Suggestions The machine does not load paper The LCD shows No Paper ora Paper Jam message E If there is no paper load a new stack of paper into the paper tray m Ifthere is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray E Reduce the amount of paper in the paper tray and then try again m Check that the MP tray mo
196. ot include the area code if it is the same as that of your machine For example press 1800555123 4 O Do one of the following E f your pager needs a PIN enter the PIN press press Redial Pause enter your fax number followed by H Press OK For example press 12345 Redial Pause 180055 567 89 E f you do not need a PIN press OK O Press Stop Exit f Note e You cannot change a Paging number or PIN remotely e If you have set Paging a backup copy will automatically be printed at the machine Remote fax options black amp white only Fax storage The fax storage feature lets you store your received faxes in the machine s memory You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands See Retrieving fax messages on page 69 Your machine will automatically print a copy of the stored fax 2 Press A or to choose Fax Storage Press OK Press Stop Exit EA Note If Fax Storage is turned on your machine cannot receive a color fax unless the sending machine converts it to black amp white 65 Chapter 9 PC fax receive If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically You can then use your PC to view and store these faxes Even if you have turned off your PC at night or on the weekend for example your machine will receive
197. ou accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 182 Hold the green parts of the belt unit with both hands and lift the belt unit up then pull it out T Ja i E p i N 5 Q CAUTION We recommend that you put the belt unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner Troubleshooting and routine maintenance 5 Unpack the new belt unit and remove Put the drum unit back in the machine as the protective cover and paper follows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 Put the new belt unit in the machine Match the mark on the belt unit to the t mark on the machine Push down on the green area of the belt unit to lock it in place 183 g Note 2 Push the drum unit in until it stops When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine When you replace the belt unit with a new one you need to reset the belt unit counter by completing the following steps Turn on the machine s power switch 184 10 Press Menu 8 4 Th
198. our product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers Please complete and fax the Brother Warranty Registration And Test Sheet or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com You can check here for Brother driver updates To keep your machine performance up to date check here for the latest firmware upgrade for Windows only For Customer Service In USA 1 800 284 4329 1 901 379 1215 fax 1 800 284 3238 TTY service for the hearing impaired In Canada 1 877 BROTHER 514 685 4898 fax Service Center Locator USA only For the location of a Brother authorized service center call 1 800 284 4357 Service Center Locations Canada only For the location of a Brother authorized service center call 1 877 BROTHER Ordering accessories and supplies For best quality results use only genuine Brother accessories which are available at most Brother retailers If
199. paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines Paging This feature enables your machine to call your pager when a fax is received into its memory Pause Allows you to place a 3 5 second delay in the dialing sequence stored on One Touch keys and Speed Dial numbers Press Redial Pause as many times as needed for longer pauses PictBridge Allows you to print photos directly from your PictBridge compatible digital camera at high resolution for photo quality printing Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse Canada only A form of rotary dialing on a telephone line Quick Dial List A listing of names and numbers stored in One Touch and Speed Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Glossary Remaining jobs You can check which programmed fax jobs are waiting in the memory and cancel the jobs individually Remote Access Code Your own four digit code that allows you to call and access your machine from a remote location Remote Retrieval Access The ability to access your machine remotely from a touch tone telephone Resolution The number of vertical and horizontal lines per inch Ring Delay The number of rings before the machine answers in Fax Only and Fax Tel modes Ring Volume Vo
200. paper from the ADF thatis not jammed Open the ADF cover Pull the jammed document out to the left O Close the ADF cover O Press Stop Exit 138 Document is jammed under the document cover amp Take out any paper from the ADF that is not jammed Lift the document cover Pull the jammed document out to the right O Close the document cover Press Stop Exit Document is jammed at the output tray Take out any paper from the ADF that is not jammed Pull the jammed document out to the right Press Stop Exit Document is jammed in the duplex slot i Take out any paper from the ADF that is not jammed Pull the jammed document out to the right 3 Press Stop Exit Troubleshooting and routine maintenance Paper jams To clear paper jams please follow the steps in this section HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration om 22228 B mJ E Note The LCD names for the paper trays are as follows e Standard paper tray Tray 1 e Optional lower tray Tray 2 e Multi purpose tray MP Tray Paper is jammed in the MP tray If the LCD shows Jam MP Tray follow these steps 139
201. paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray E Follow these steps Open the back cover Push the gray lever to the right as shown below Close the back cover and re send the print job Note When you have finished printing open the back cover and reset the lever back to the original position 126 Troubleshooting and routine maintenance Examples of poor print quality Recommendation Envelope creases Zz x x Oo T m Open the back cover 2 Pull down the two gray levers one on the left hand side and one on the right hand side to the envelope position as shown in the illustration below 3 Close the back cover and re send the print job EA Note When you have finished printing open the back cover and reset the two gray levers back to the original position 127 Examples of poor print Recommendation quality White lines or ribbing down the Choose Thin Paper mode in the printer driver and re send the print page on duplex print job If the problem is not solved after printing a few pages follow these steps D Open the back cover 2 Pull down the two grey levers one on the left hand side and one Hi on the right hand side to position B as shown in the illustration below E4 Note Positi
202. pattern you want to use Press OK amp You will hear each pattern as you scroll through the four patterns Make sure you choose the pattern that the telephone company gave you 6 Press Stop Exit Distinctive Ring is now set to On 51 Chapter 7 Turning off distinctive ring amp Press Menu 2 0 2 laneous 1H i Aine 2 Press A or Y to choose Off Press OK 3 Press Stop Exit E4 Note If you don t want to receive faxes on your Distinctive Ring number you can turn off Distinctive Ring The machine will stay in Manual receive mode so you will need to set the Receive Mode again See Choose the correct Receive Mode on page 43 52 Connecting an external TAD telephone answering device You can connect an external Telephone Answering Device TAD to the same line as your machine When the TAD answers a call your machine will listen for the CNG fax calling tones sent by a sending fax machine If it hears them it will take over the call and receive the fax If it does not hear then it will let your TAD take a voice message and the display will show Telephone The external TAD must answer within four rings we recommend you set it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your
203. pecial consequential exemplary or punitive damages including lost profits arising from the use of or inability to use the product even if advised by the end user purchaser of the possibility of such damages Since some Provinces do not allow the above limitation of liability such limitation may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province Warranty Service is available at Brother Authorized At your side Service Centres throughout Canada For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1 877 Brother Internet support support brother ca or browse Brother s Web Site www brother ca vii Table of Contents Section General 1 2 3 viii General information 2 Using the documentation 0 0 2 2 ieee reer teen erne eases tee ee eee tenneaaaaaeeeeeeeeeeeeneeenneaa 2 Symbols and conventions used in the documentation cceeeeeeee 2 Accessing the Users Guides cccccceceeeeeseeeceeeeeeeeeeeeeeeeeaaeeeeeeeaeeeeeeenaeeeeneeaaes 2 Viewing documentation 0 00 eect eeceenee eee e eee ee ee teeeeeaaeaeeeeeeeeeeeeeseeaaaaeeaeeneeeeeens 3 Accessing Brother support for Windows ratte E E 5 Control panel Overview cccccceceeceeeeeeeeeeceeecaeceeeeeeeeeeeeseeeceaaeaeeeeeeeeeeeeeeeeeeees 6 Status LED indications 0 cc
204. phone Answer Code If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings Changing the remote codes The preset fax receive code is 51 The preset telephone answer code is 51 If you are always disconnected when accessing your external TAD try changing the three digit remote codes for example and 999 g Make sure you are in Fax mode amp 2 Press Menu 2 1 4 Press A or Y to choose On or Of Press OK If you chose On in enter the new Fax Receive Code Press OK Enter the new Telephone Answer Code Press OK Press Stop Exit oo 86 How to dial You can dial in any of the following ways Manual dialing Use the dial pad to enter all the digits of the telephone or fax number One touch dialing Press the One Touch key that stores the number you want to call See Storing one touch dial numbers on page 59 34 ee ee ey i 135 36 38 29 so To dial One Touch numbers 21 to 40 hold down Shift as you press the One Touch key Dialing and storing numbers Speed dialing Hold down Shift as you press Search Speed Dial and then enter the three digit Speed Dial number See Storing speed dial numbers on page 60 Redial Search f Hook P
205. ples of poor print quality Recommendation Colored spots at 2 95 in 75 mm 75mm 2 95 of 75 mm 2 95 in 1 Dust paper powder glue and so on may stick to the surface of the photosensitive drum OPC and cause black or white spots to appear on printed documents Make a few copies of a blank white sheet of paper See Making multiple copies on page 76 If you still see the spots on printed documents after making multiple copies clean the drum unit See Cleaning the drum unit on page 159 4 If the print quality still has not improved you need to install a new drum See Replacing the drum unit on page 174 Toner scatter or toner stain Check the machine s environment Conditions such as high humidity and high temperatures may cause this print quality problem See Choosing a location on page 96 Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other media on page 11 Install a new toner cartridge for the color causing the problem See Replacing a toner cartridge on page 169 Clean the corona wires and the drum unit for the color causing the problem See Cleaning the corona wires on page 156 and Cleaning the drum unit on page 159 If the print quality has not improved put in anew drum unit See Replacing the drum unit on page 174 Gray or colored background Make sure that
206. premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 06 is a REN of 0 6 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities
207. r See Recommended paper on page 11 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 Poor fixing Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 11 Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other media on page 11 and Basic tab in the Software User s Guide on the CD ROM Make sure that the release lever of the fuser unit is in the closed position E Call Brother Customer Service to replace the fuser unit Poor fixing when printed on thick paper E Choose Thick paper mode in the printer driver or in the machine s Paper Type menu setting See Paper type on page 22 and Basic tab in the Software User s Guide on the CD ROM Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 11 125 Examples of poor print quality Recommendation Curled or wave E Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other media on page 11 and Basic tab in the Software User s Guide on the CD ROM E Check the paper type and quality High temperatures and high humidity will cause paper to curl E f you do not use the machine often the
208. r fax forwarding will work 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 69 3 Erase faxes from the memory If you hear one long beep fax messages have been erased from the memory 97 Check the receiving status 1 Fax You can check whether your machine has received any faxes If yes you will hear one long beep If no you will hear three short beeps 98 Change the receive mode 1 External TAD If you hear one long beep your change has been accepted 2 Fax Tel 3 Fax Only 90 Exit Press 9 0 to exit remote retrieval Wait for the long beep then replace the handset 70 Polling Polling lets you set up your machine so other people can receive faxes from you but they pay for the call It also lets you call somebody else s fax machine and receive a fax from it so you pay for the call The polling feature needs to be set up on both machines for this to work Not all fax machines support polling Polling receive Polling receive lets you call another fax machine to receive a fax Make sure you are in Fax mode amp Press Menu 2 1 7 3 Enter the fax number you are polling Press Black Start or Color Start The LCD shows Dialing Sequential polling Sequential polling lets you request documents from several fax machines in one operation Afterwards a Sequential Polling Report will be printed
209. r 2 appears only if the optional paper tray is installed To change the default setting for Tray Select see Tray use in copy mode on page 23 Making copies Out of memory message If the memory becomes full while you are making copies the LCD message will guide you through the next step If you getan Out of Memory message while scanning a subsequent page you will have the option to press Black Start or Color Start to copy the pages scanned so far or to press Stop Exit to cancel the operation To gain extra memory you can do the following E Print the faxes that are in the memory See Printing a fax from the memory on page 48 m You can turn off Fax Storage See Turning off remote fax options on page 67 E Add optional memory See Memory board on page 110 fZ Note When you get an Out of Memory message you may be able to make copies if you first print incoming faxes in the memory to restore the memory to 100 83 Chapter 12 84 Walk up printing Printing photos from a digital camera 86 Printing data from a USB flash memory drive 89 camera af PictBridge Your Brother machine supports the PictBridge standard allowing you to connect to and print photos directly from any PictBridge compatible digital camera Even if your camera is not in PictBridge mode or does not support PictBridge you can still print photos from a digital camera in mass storage mode See Connecting a ca
210. r document is very light or dark changing the contrast may improve the quality of the fax Use Dark to make the faxed document lighter Use Light to make the faxed document darker Make sure you are in Fax mode L Load your document Press Menu 2 2 1 Press A or Y to choose Auto Light or Dark Press OK E Note Even if you choose Light or Dark the machine will send the fax using the Auto setting if you choose Photo as the Fax Resolution Sending a fax Changing fax resolution The quality of a fax can be improved by changing the fax resolution Resolution can be changed for the next fax or for all faxes To change the fax resolution for the next fax Make sure you are in Fax mode a 2 Load your document 3 Press Resolution then 4 or Y to choose the resolution Press OK To change the default fax resolution 1 Make sure you are in Fax mode amp 2 Press Menu 2 2 2 Press A or Y to choose the resolution you want Press OK f Note You can choose four different resolution settings for black amp white faxes and two for color Black amp white Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution S Fine Good for small print or artwork and transmits slower than Fine resolution Photo Use when the document has varying shades of gray or is a photograph This has
211. r machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes E Note You must pay for your telephone company s Distinctive Ring service before you program the machine to work with it 50 Do you have voice mail If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the machine can work together without any problems If each one has a separate telephone number neither will interfere with the other s operations If you decide to get the Distinctive Ring service from the telephone company you will need to follow the directions below to register the new Distinctive Ring pattern they give you This is so your machine can recognize its incoming calls E Note You can change or cancel the Distinctive Ring pattern at any time You can switch it off temporarily and turn it back on later When you get a new fax number make sure you reset this feature Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine Some ring patterns cannot be registered The ring patterns below are supported by your Brother mac
212. r of printed pages will vary depending on the When printing on Letter size paper at 5 print coverage for CMYK each The actual number of printed pages will vary 167 The following are maintenance messages that appear alternately with the normal message on the upper row of the LCD when the machine is in the Ready mode These messages advise you that you will need to replace each of the consumable items as soon as possible since the consumable item s end of life has been reached The machine will continue printing when any of these messages appear on the LCD LCD messages Consumable item to Approximate life How to replace Order No replace Change Parts Drum unit 17 000 pages Replacing the drum DR 110CL unit on page 174 Drum Change Parts Belt unit 50 000 pages 2 See Replacing the belt BU 100CL unit on page 180 Belt Unit Change Parts Fuser unit 80 000 pages Call Brother Customer Service to replace the Fuser Unit fuser unit Change Parts Laser unit 100 000 pages Call Brother Customer A Service to replace the Laser Unit P laser unit Change Parts Paper feeding kit 1 100 000 pages Call Brother Customer Service to replace the PF Kit 1 Paper pick up roller aper feedina kit 1 and Separator pad for pap g Tray 1 Change Parts Paper feeding kit 2 100 000 pages Call Brother Customer i Service to replace the PF Kit 2 Paper pick up roller paper feeding k
213. r the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning 151 Cleaning the laser scanner windows caution DO NOT use isopropyl alcohol to clean the laser scanner windows DO NOT touch the laser scanner windows with your fingers Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the AC power outlet Press the front cover release button and then open the front cover 152 Hold the green handle of the drum unit Lift the drum unit up and then pull it out until it stops Troubleshooting and routine maintenance 4 Release the gray lock lever 1 that is on the left side of the machine Lift the front Q CAUTION of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit Hold the handles of drum unit when you carry it DO NOT hold the sides of the drum unit We recommend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration HOT SURFACE After you
214. rademarks of Microsoft Corporation in the U S and other countries Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Macintosh and TrueType are registered trademarks of Apple Inc PostScript is a registered trademark and PostScript 3 is a trademark of Adobe Systems Incorporated Nuance the Nuance logo PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries Presto PageManager is a registered trademark of NewSoft Technology Corporation BROADCOM SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and or other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other brand and product names mentioned in this User s Guide the Software User s Guide and the Network User s Guide are registered trademarks of their respective companies 107 Options Options This machine has the following optional accessories You can increase the capabilities of the machine with these items Lower tray unit DIMM memory LT 100CL 1
215. re User s Guide on the COMUAST ziredas arasa ea aaa aeaea 27 CD ROM MOND MISE drsna e 74 241 O One touch CHANGING oiiire isnin 61 SottiNg UP iiiar iiinis 59 USING ca ee E e cette 57 Out of Memory Message eects 42 83 88 91 134 P Packing and shipping the machine 191 Page layout N in 1 nasses 78 Pagi ceiien aaa 65 programming your pager number 65 Paper arrini g 11 223 NOW T0108 eieae ona anaiei i ii 17 jai isnon aeda r a eea 139 SIZO E EE E E EA E 11 size of document 5 20 225 226 WDO iaai a i A 11 22 PaperPort 11SE with OCR See Software User s Guide on the CD ROM and Help in the PaperPort 11SE application to access How to Guides PC Fax See Software User s Guide on the CD ROM Personalized Ring eese 50 PictBridge DPOF printing 0 eeeeeeeeeeetteeeeeeeees 88 specification 0 2 eee eeeeeeeeseeeeeeeeeeeeeeeees 228 Polling polled transmit eeeeeeeeeeeeeeeees 72 Polling receive o oo cece eee eens 71 sequential polling cceceeeeeeeeeeeees 71 Power failure ccccceeeeeeeeeeseeseeeeees 201 Print difficulties 6 eee eeeeeeeeeeeeee cee eeteeeeeeteeeee 112 Direct KOY viinan atale 8 dNVEIS oree e and E 227 fax from MEMOLSY sssseessesceeseecessresseeeree 48 Job Cancel key sesssesiieseessece 8 115 KEYS aaiae aguian eo a 8 paper JAMS ciinei 139 QUaIILY oeira adani 119 FOPOMS ineeiieo
216. reless Users only 233 Wi Fi Alliance Certification cccecceceecccececseeseeeceeeceeeeeeeeeeeaeeeseeeeeeeanaeseeeees 234 F Glossary 235 G Index 239 xiv General General information 2 Loading paper and documents 11 General setup 22 Security features 28 Usi documentation Thank ng the you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Italics Bold style identifies keys on the machine control panel or computer screen Italicized style emphasizes an important point or refers you to a related topic Courier Courier New font identifies the Z ew ope gt EN messages shown on the LCD of the machine Warning icons tell you what to do to avoid the risk of injury Electrical Hazard icons alert you toa possible electrical shock Hot Surface icons warn you not to touch machine parts that are hot Caution icons tell you about procedures you must follow to prevent damaging the machine Incorrect setup icons alert you to devices and operations that are not compatible with the machine Note icons give useful tips General information Accessing the User s Guides The printed User s Guide does not contain all the information about your machine The advanced features of the Pr
217. ress Black Start or Color Start and try it again Do one of the following E Turn off the machine s power switch Wait a few seconds then turn it on again E Put in a new drum unit See Replacing the drum unit on page 174 E Put in a new belt unit See Replacing the belt unit on page 180 E Putin a waste toner box See Replacing the waste toner box on page 185 E If the problem continues call Brother Customer Service Cartridge Error Put the Black K Toner Cartridge back in 1 1 The toner cartridge color with the problem is shown in the message The toner cartridge is not installed properly Pull out the drum unit take out the toner cartridge that is indicated on the LCD and put it back into the drum unit again Change Parts Belt Unit It is time to replace the belt unit Replace the belt unit See Replacing the belt unit on page 180 Change Parts Drum The drum unit is near the end of its life Use the drum unit until you have a print quality problem then replace the drum unit with a new one See Replacing the drum unit on page 174 The drum unit counter was not reset when a new drum was installed Press Menu 8 4 and then A or to choose Drum Press OK and press 1 to reset the drum unit counter Change Parts Fuser Unit It is time to replace the fuser unit Call Brother Customer Service to replace the fuser unit 13
218. ridge and pull it out of the drum unit Repeat this for all the toner cartridges 156 Troubleshooting and routine maintenance amp Push to release the latches of the white corona wire cover 1 and then open the cover 1 CAUTION We recommend that you place the toner cartridges on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner DO NOT put a toner cartridge into a fire It could explode resulting in injuries Handle the toner cartridges carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations li Note We recommended that you clean the corona wire for each of the colors If you want to clean only the corona wire of the color that caused the print quality problem see the illustration below to identify the position of each of the corona wires Corona wire cover for Black K Corona wire cover for Yellow Y Corona wire cover for Magenta M A U N Corona wire cover for Cyan C 157 QO Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times caution Be sure to return the tab to the home position 1 If you do not printed pages may have
219. rs You can press Redial Pause as many times as needed to increase the length of the pause Dialing and storing numbers Storing one touch dial numbers Your machine has 20 One Touch keys where you can store 40 fax or telephone numbers or E mail addresses for automatic dialing To access numbers 21 to 40 hold down Shift as you press the One Touch key Press Menu 2 3 1 ee a we i Quick Di Press the One Touch key where you want to store a number Press A or Y to select Fax Tel E Mail or IFAX Press OK Choose one of the options below E Enter the number up to 20 characters if you selected Fax Tel Press OK E Enter the E mail address up to 60 characters if you selected E Mail or IFAX Use the chart on Entering text on page 219 to help you enter letters Press OK fZ Note If you selected E Mail and save the E mail address you can only use the E mail address when you are in Scan mode If you selected IFAX and save the E mail address you can only use the E mail address when you are in Fax mode 59 Chapter 8 O Choose one of the options below E Enter the name using the dial pad up to 15 characters Press OK E Press OK to store the number or E mail address without a name QO If you want to save a fax scan resolution along with the number choose one of the options below E f you selected Fax Tel in press Aor Y to select Std Fine S Fine or Photo Pr
220. s 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 Troubleshooting and routine maintenance E4 Note 2 Push the drum unit in until it stops When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine D Plug the machine s power cord back into the AC power outlet first and reconnect all cables and telephone line cord Turn on the machine s power switch 165 Replacing the consumable items You will need to replace the following consumable items regularly When the time comes to replace consumable items the following messages will appear on the LCD The machine will stop printing when the following maintenance messages appear on the LCD LCD messages Consumable item Approximate life How to replace Order No to replace Toner Life End Toner cartridges 2 500 pages Black 2 See Replacing a toner TN 110BK Replace Black K standard 500 pages Cyan cartridge on page 169 TN 110C Toner Cartridge 1 Magenta Yellow 2 TN 110M TN 110Y Toner cartridges 5 000 pages Black TN 115BK pee 4 000 pages Cyan TN 115C Magenta Yellow 2 TN 115M TN 115Y Waste Toner Full Waste toner box 20 000 pages See Waste Toner Box WT 100CL ae on page 185 1 The toner cartridge color which is used up is
221. s are made for use in the USA and Canada only We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your machine may not be compatible with the power available in foreign countries Using USA or Canada models overseas is at your own risk and may void your warranty USA CAN
222. ser products except for deviations pursuant to Laser Notice No 50 dated July 26 2001 Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure Internal laser radiation Max Radiation Power 25 mW Wave Length 780 800 nm Laser Class Class 3B Important safety instructions ao A OO N gt O N Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning inside of the machine DO NOT use liquid or aerosol cleaners Use a damp cloth for cleaning DO NOT place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet at the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided This product should be connected to an AC power source within the range indicated on the rating label DO NOT connect it to a DC power source If you are not s
223. site warranty of 1 year labour and parts from the date of purchase Brother International Corporation Canada Ltd Brother or its authorized on site service providers will repair or replace at Brothers sole discretion this Laser Printer MFC Fax machine free of charge if defective in material or workmanship This warranty applies only to products purchased and used in Canada This limited Warranty does not include cleaning consumables including without limitation toner cartridges and drum units OPC belts fixing units print heads paper feed rollers transfer rolls cleaning rollers waste toner packs oil bottles or damage caused by accident neglect misuse or improper installation or operation or any damage caused from service maintenance modifications or tampering by anyone other than a Brother Authorized Service Representative or if shipped out of the country The use of supplies or consumable items that are non Brother products may void your warranty This limited warranty ceases when this machine is rented sold or otherwise disposed of Operation of the laser printer MFC Fax in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end user purchaser The Laser Printer MFC Fax machine will be serviced on site Canadian Proof of Purchase in the form of a Sales Receipt must be provided if requested by the service personnel I
224. soft cloth See Cleaning the laser scanner windows on page 152 White spots or hollow print E Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 11 E Make sure that the recommended paper was used E Choose Thick paper mode in the printer driver or in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper type on page 22 and Basic tab in the Software User s Guide on the CD ROM E Change the paper to fresh unopened paper E Check the machine s environment Conditions such as high humidity can cause hollow print See Choosing a location on page 96 E Clean all four corona wires one for each color of the drum unit by sliding the green tab See Cleaning the corona wires on page 156 If the print quality has not improved put in a new drum unit See Replacing the drum unit on page 174 Completely blank or some E Make sure that the toner cartridges are installed properly See colors are missing Replacing a toner cartridge on page 169 E One of the toner cartridges may be damaged Identify the missing color and put in a new toner cartridge for the color with the white line See Replacing a toner cartridge on page 169 gt E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 174 120 Troubleshooting and routine maintenance Exam
225. ste disposal office E Note We recommend that you clean the machine and corona wires of the drum unit when you replace a toner cartridge See Cleaning the laser scanner windows on page 152 and Cleaning the corona wires on page 156 169 Replacing the toner cartridges HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration Press the front cover release button and then open the front cover 170 2 Hold the green handle of the drum unit Lift the drum unit up and then pull it out until it stops Hold the handle of the toner cartridge and pull it out of the drum unit Repeat this for all the toner cartridges 1 CAUTION We recommend that you place the toner cartridges on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner DO NOT put a toner cartridge into a fire It could explode resulting in injuries Handle the toner cartridges carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Troubleshooting and routine maintenance Q CAUTION Brother strongly recomm
226. ste toner box See Replacing the waste toner box on page 185 Wrong Paper Size The paper in the tray is not the correct size or the tray is empty Load the correct size of paper in the tray 136 Checking if the machine has faxes in its memory If the LCD shows an error message then you can check to see if there are faxes in the machine s memory Press Menu 9 0 1 2 Do one of the following E f the LCD shows No Data there are no faxes left in the machine s memory Press OK E If the LCD shows Dial amp Start there are faxes in the machine s memory e You can send the faxes to another fax machine See Transferring faxes to another fax machine on page 137 e You can send the faxes from the machine s memory to your PC See Transferring faxes to your PC on page 137 fi Note You can send the Fax Journal report to another fax machine by pressing Menu 9 0 2 in Transferring faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode Follow and in Checking if the machine has faxes in its memory on page 137 B Enter the fax number to which faxes will be sent 3 Press Black Start or Color Start Troubleshooting and routine maintenance Transferring faxes to your PC You can move the faxes from your machine s memory to your PC 0 If you have followed and in Checking if the machine has
227. t waiting for memory transmission You can set Real Time TX to On for all documents or Next Fax On for the next fax only Sending in real time for all faxes Make sure you are in Fax mode _ Press Menu 2 2 5 GTT ect AV or OF Press A or Y to choose On Press OK Sending in real time for the next fax only Make sure you are in Fax mode a Press Menu 2 2 5 Press A or to choose Next Fax On Press OK aH Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass Overseas mode If you are having difficulty sending a fax overseas due to a bad connection then turning on the overseas mode may help This is a temporary setting and will only be active for your next fax Make sure you are in Fax mode amp 2 Load your document Press Menu 2 2 9 Press A or to choose On or Of Press OK Delayed fax black amp white only You can store up to 50 faxes in the memory to be sent within a twenty four hour period i Make sure you are in Fax mode amp 2 Load your document E Press Menu 2 2 3 4 Enter the time you want the fax to be sent in 24 hour format For example enter 19 45 for 7 45 PM Press OK The number of pages you can scan into the memory depends on the amount of data printed on each page Sending a fax Delayed batch transmission black amp white only
228. t the paper size Make sure that the guides are firmly in the slots 18 Fan the stack of paper well to avoid paper feeding problems 6 Put the paper into the paper tray with the top edge of the paper in first and the print side face down Make sure that the paper is flat in the tray and below the maximum paper mark 1 QO Push the paper tray firmly back into the machine Loading envelopes or other media in the multi purpose tray MP tray Use the MP tray when printing envelopes labels and thick paper Before loading press the corners and sides of the envelopes to make them as flat as possible flap 1 Loading paper and documents Pull out the MP tray support flap 1 Put the envelopes up to 3 or media in the MP tray with the top edge first and the print side face up 19 Chapter 2 Loading documents You can send a fax make copies and scan from the ADF automatic document feeder and from the scanner glass Using the ADF automatic document feeder The ADF can hold up to 50 pages and feeds each sheet individually Use standard 20 Ib 80 g m paper and always fan the pages before putting them in the ADF caution DO NOT leave thick documents on the scanner glass If you do this the ADF may jam DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric E M
229. tab Click the Add port button To add port 54925 for network scanning enter the information below 1 In Name Enter any description for example Brother Scanner 2 In Port number Enter 54925 3 Make sure UDP is selected Then click OK Click the Add port button To add port 54926 for Network PC Fax enter the information below 1 In Name Enter any description for example Brother PC Fax 2 In Port number Enter 54926 3 Make sure UDP is selected Then click OK Make sure that the new setting is added and is checked and then click Apply If you still have trouble with your network connection such as network scanning or printing check File and Printer Sharing box in the Exceptions tab and then click Apply Your computer cannot find your machine For Windows users The firewall setting on your PC may be rejecting the necessary network connection For details see the instruction above For Macintosh users Re select your machine in the DeviceSelector application located in Macintosh HD Library Printers Brother Utilities or from the Model pop up menu of ControlCenter2 118 Troubleshooting and routine maintenance Improving the print quality If you have a print quality problem print a test page first Menu 4 2 3 If the printout looks good the problem is probably not the machine Check the interface cable or try the machine on another computer fZ Note
230. ter the forwarding number using the dial pad up to 20 digits using a One Touch key or holding down Shift as you press Search Speed Dial and the three digit location Note e If you store a group on a One Touch key or a Speed Dial location the faxes will be forwarded to several fax numbers You can also enter an E mail address if your machine has been configured for the Internet Fax feature For details about Internet Fax see the Network User s Guide on the CD ROM For information about Fax Forward to E mail see the Brother Solutions Center at http solutions brother com 64 Remote fax options black amp white only Press OK 6 Press A or Y to choose On or Off Press OK QO Press Stop Exit Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This isa safety feature in case there is a power failure before the fax is forwarded ora problem at the receiving machine The machine can store faxes up to 60 hours if there is a power failure Paging When Paging is chosen your machine dials the pager number you ve programmed and then dials your Personal Identification Number PIN This activates your pager so you will know that you have a fax message in the memory D Press Menu 2 5 1 2 Press A or to choose Paging Press OK amp Enter your pager telephone number followed by up to 20 digits Press OK Do n
231. ters because they are used for special characters Press the appropriate dial pad key the required number of times to access the characters below E For setting an E mail address Scan to FTP menu options and Setup IFAX menu options Menu 7 3 Press one two three four five six seven eight Key time times times times times times times times 1 1 1 2 a b c A B C 2 a 3 d e f D E F 3 d 4 g h i G H l 4 g 5 j k l J K L 5 j 6 m n 0 M N O 6 m 7 p q r s P Q R S 8 t u v T U V 8 t 9 w x y Z W X Y Z E For setting other menu selections Press one two three four Key time times times times 2 A B C 2 3 D E F 3 4 G H l 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W xX Y Z Inserting spaces To enter a space in a fax number press gt once between numbers To enter a space in a name press gt twice between characters Making corrections If you entered a letter incorrectly and want to change it press lt to move the cursor to the incorrect character and then press Clear Back Repeating letters To enter a character on the same key as the previous character press to move the cursor right before pressing the key again 219 Special characters and symbols Press x or 0 then press lt 4 or gt to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press for space
232. the ADF automatic document feeder on page 20 DR Mode in Use The machine is set to Distinctive Ring mode You cannot change the Receive Mode from Manual to another mode Set Distinctive Ring to off See Turning off distinctive ring on page 52 Drum Error The corona wires on the drum Clean the four corona wires on the drum unit unit needs to be cleaned See Cleaning the corona wires on page 156 EL Error The machine has a mechanical Open the front cover and close it again problem Fuser Error The temperature of fuser unit Turn the power switch off wait a few seconds does not rise at a specified temperature within specified time The fuser unit is too hot and then turn it on again Leave the machine for 15 minutes with the power on The machine can be turned off for up to 4 days without losing faxes stored in the memory See Checking if the machine has faxes in its memory on page 137 Init Unable XX The machine has a mechanical problem Turn off the machine s power switch and then turn it on again If the error message continues leave the machine for several minutes and then try to print copy or scan again The machine can be turned off for up to 4 days without losing faxes stored in the memory See Checking if the machine has faxes in its memory on page 137 Jam Duplex The paper is jammed in the See Paper jams on page 139 duplex tra
233. the Brother wireless product to associate with access points using CKIP and CMIC encryptions Encryption methods Encryption is used to secure the data that is sent over the wireless network The Brother machine supports the following encryption methods E WEP By using WEP Wired Equivalent Privacy the data is transmitted and received with a secure key E TKIP TKIP Temporal Key Integrity Protocol provides per packet key mixing a message integrity check and re keying mechanism E AES AES Advanced Encryption Standard is Wi Fi authorized strong encryption standard E CKIP The original Key Integrity Protocol for LEAP by Cisco Systems Inc E CMIC CMIC Cisco Message Integrity Check is the message integrity check mechanism for LEAP by Cisco Systems Inc 233 Network key There are some rules for each security method E Open system Shared key with WEP This key is a 64 bit or 128 bit value that must be entered in an ASCII or hexadecimal format e 64 40 bit ASCII Uses 5 text characters e g WSLAN this is case sensitive 64 40 bit hexadecimal Uses 10 digits of hexadecimal data e g 71f2234aba e 128 104 bit ASCII Uses 13 text characters e g Wirelesscomms this is case sensitive e 128 104 bit hexadecimal Uses 26 digits of hexadecimal data e g 71f2234ab56cd709e54 12aa2ba E WPA PSK WPA2 PSK and TKIP or AES Uses a Pre Shared Key PSK that is 8 or more characters in length up to
234. the LCD as the first 6 characters of the file name followed by a tilde mark and a number For example HOLIDAY2007 JPG would appear as HOLIDA 1 JPG Only the following characters can be displayed on the LCD ABCDEFGHIJKLMNOPQRST UVWXYZ0123456789 doe O Do one of the following E Press A or Y to choose a setting you need to change and press OK and then press A or to choose an option for the setting and press OK E f you do not need to change the current default settings go to Note e You can choose the following settings Paper Size Multiple Page Orientation Duplex Media Type Collate Tray Use Print Quality PDF Option Depending on the file type some of these settings may not appear 5 Press Black Start or Color Start if you have finished QO Press the dial pad key to enter the number of copies you want Press OK Press Black Start or Color Start to print the data caution To prevent damage to your machine DO NOT connect any device other than a digital camera or USB flash memory drive to the USB direct interface DO NOT remove the USB flash memory drive from the USB direct interface until the machine has finished printing f Note If you want to change the default setting for the paper tray to feed paper from press Menu 1 7 3 to change the paper tray setting You can change the default settings for direct print by using the contro
235. the LCD darker Or press lt 4 to make the LCD lighter Press OK Press Stop Exit General setup Dial Prefix The dial prefix setting will automatically dial a predefined number before every fax number you dial For example If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send USA Press Menu 0 5 Canada Press Menu 0 6 Press A or to choose On or Off Press OK E If you chose On go to E If you chose Off go to 3 Press 1 or 2 to choose 1 Change or 2 Exit E f you chose 1 Change go to E If you chose 2 Exit go to Enter the prefix number up to 5 digits on the dial pad Press OK E Note You can use the numbers 0 to 9 and Press Hook to display You cannot use with any other numbers or characters e Canada only If the pulse dialing mode is on and are not available to use O Press Stop Exit 27 Security You can set up your machine with multiple levels of security using Setting Lock and Secure Function Lock You will not be able to continue to schedule Delayed Faxes However any prescheduled Delayed Faxes will be sent even if you turn on Secure Function Lock so they won t be lost Setting lock Setting Lock lets you set a password to stop other people from accidentally changing your machine settings Make a careful note of your password If you forget
236. the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit Q CAUTION Hold the handles of drum unit when you carry it DO NOT hold the sides of the drum unit We recommend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner If toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 187 We recommend that you place the belt unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner 188 Hold the green parts of the belt unit with Remove the waste toner box from the both hands and lift the belt unit up then machine using the green handle pull it out Ea Note Discard the used waste toner box according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office 6 Unpack the new waste toner box and put the new one in the machine using the green handle Q CAUTION Troubleshooting and routine maintenance Put the belt unit back in the machine Putthe drum unit back in the machine as Match the mark
237. the following 1 DO NOT use this product near water for example near a bath tub wash bowl kitchen sink washing machine or in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 DO NOT use this product to report a gas leak in the vicinity of the leak 4 Use only the power cord provided with the machine 5 DONOT dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS ee 99 Important information Standard telephone and FCC notices These notices are in effect on models sold and used in the United States only When programming emergency numbers or making test calls to emergency numbers E Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up E Perform these activities in the off peak hours such as early morning or late evening This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the backside of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX If requested this number must be provided to the telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C A plug and jack used to connect this equipment to the
238. the slowest transmission time 39 Chapter 5 Color Standard Suitable for most typed documents Fine Use when the document is a photograph The transmission time is slower than Standard resolution If you choose S Fine or Photo and then use the Color Start key to send a fax the machine will send the fax using the Fine setting Dual access black amp white only You can dial a number and start scanning the fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD shows the new job number The number of pages you can scan into the memory will vary depending on the data that is printed on them fZ Note e Your machine normally uses dual access e If you getan Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out of Memory message while scanning a subsequent page you can press Black Start to send the pages scanned so far or press Stop Exit to cancel the operation 40 Real time transmission When you are sending a fax the machine will scan the documents into the memory before sending Then as soon as the telephone line is free the machine will start dialing and sending If the memory is full or you are sending a color fax the machine will send the document in real time even if Real Time TX is set to Off Sometimes you may want to send an important document immediately withou
239. ts the received time 48 B amp W only ofe and date on the top of the received faxes 9 Duplex On Prints received faxes on 47 off both sides of the paper 2 Setup Send 1 Contrast Auto Changes the lightness or 39 In Fax mode Light darkness of faxes you only send Dark 206 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 2 Setup Send 2 Fax Resolution Standard Sets the default resolution 39 continued In Fax mode Fine for outgoing Taxes only S Fine continued B amp W only Photo B amp W only 3 Delayed Fax Sets the time of day in 24 41 hour format that the B amp W only delayed faxes will be sent 4 Batch TX On Combines delayed faxes 41 A going to the same fax B amp W only ors number at the same time of day into one transmission 5 Real Time TX Next Fax On Sends a fax without using 40 Next Fax Off thememory On off 6 Polled TX On Sets up your machine with 72 off a document to be retrieved by another fax machine 7 Coverpg Setup Next Fax On Automatically sends a 37 B amp W only Next Fax Off cover pag you have programmed On off Print Sample 8 Coverpage Msg Sets up your own 37 B amp W only comments for the fax cover page 9 Overseas Mode On If you are having difficulty 41 ofe sending faxes overseas set this to on 3 Set Quick 1 0ne Touch Dial Stores up to 40 One 59 Dial
240. tter Legal or Folio 8 x13 When you change the size of paper in the tray you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page Ci Do one of the following E To set the paper size for the MP Tray press Menu 1 3 1 E To set the paper size for Tray 1 press Menu 1 3 2 To set the paper size for Tray 2 press Menu 1 3 3 if you installed the optional tray Press A or Y to choose A4 Letter Legal Executive A5 A6 B5 B6 Folio Or Any Press OK 3 Press Stop Exit ig Note Any size appears only when you choose the MP tray Menu 1 3 1 If you choose Any for the MP Tray Paper Size You must choose MP On1y for the Tray Use setting You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies You must choose one of the other available Paper Size selections for the MP tray e A6 size is not available for the optional Tray 2 General setup Tray use in copy mode You can change the priority tray that the machine will use for printing copies When you choose Tray 1 Only MP Only or Tray 2 Only 1 the machine pulls the paper only from that tray If the selected tray is out of paper No Paper will appear on the LCD Insert the paper in the empty tray To change the tray setting follow the instructions below Press Menu 1 7 1 cr OE B Press A or to choose
241. tting until you change it You can also change the ring volume through the menu D Press Menu 1 4 1 Press A or Y to choose Off Low Med or High Press OK Press Stop Exit Beeper volume When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off Press Menu 1 4 2 2 Press A or Y to choose Off Low Med or High Press OK Press Stop Exit General setup Speaker volume You can choose a range of speaker volume levels from High to Off You can adjust the speaker volume with the control panel keys Press Fax Press Hook Press ES or ms This setting will stay until you change it again Press Hook You can also change the speaker volume through the menu Press Menu 1 4 3 AV oor OE B Press A or Y to choose Off Low Med or High Press OK amp Press Stop Exit 25 Chapter 3 Automatic daylight savings time You can set the machine to change automatically for Daylight Savings Time It will set itself forward one hour in the Spring and back one hour in the Fall Press Menu 1 5 1 Auto Daylight Press A or to choose On or Of Press OK 6 Press Stop Exit Ecology features Toner save You can save toner using this feature When you set toner save to On print appears lighter The default settin
242. unication Source Memory Transmission Out of Paper Reception 1 ITU T Group 3 Yes MH MR MMR JBIG JPEG Automatic Fallback 33 600 bps ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Height 5 8 to 14 in 147 3 to 356 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 14 in 355 6 mm ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Height Max 8 2 in 208 mm Max 8 2 in 208 mm 256 levels Standard Sequential 5 8 to 11 7 in 147 3 to 297 0 mm Automatic Light Dark manual setting Horizontal 203 dot inch 8 dot mm Vertical E Standard 98 line in 3 85 line mm Black 196 line in 7 7 line mm Color E Fine 196 line in 7 7 line mm Black 196 line in 7 7 line mm Color E Photo 196 line in 7 7 line mm Black E Superfine 392 line in 15 4 line mm Black 40 20 x 2 300 stations Up to 20 390 stations B amp W only Yes 1 time after 5 minutes 0 1 2 3 or 4 rings Public switched telephone network Up to 500 1 400 2 pages Up to 500 1 400 2 pages Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 2 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 224
243. ure contact a qualified electrician Safety and legal 8 This product is equipped with a 3 wire grounded plug This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet DO NOT defeat the purpose of the grounded plug 9 Use only the power cord supplied with this machine 10 DO NOT allow anything to rest on the power cord DO NOT place this product where people can walk on the cord 11 If an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord DO NOT exceed the extension cord ampere rating Also make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes US only 12 DO NOT place anything in front of the machine that will block received faxes DO NOT place anything in the path of received faxes 13 Wait until pages have exited the machine before picking them up 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product DO NOT attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty Refer all servicing to a Brother
244. ved date and time in the top center of each received fax page 4 Make sure you are in Fax mode amp Press Menu 2 1 8 3 Press A or to choose On or Of Press OK O Press Stop Exit E Note The received time and date will not appear when using Internet Fax e Make sure you have set the current date and time in the machine 48 Receiving a fax at the end ofa conversation At the end of a conversation you can ask the other party to send you a fax before you both hang up Ask the other person to place the document in their machine and to press the Start or Send key 2 When you hear the CNG tones slowly repeating beeps press Black Start or Color Start Press 2 to choose 2 Receive 4 Replace the external handset Printing a fax from the memory If you are using the Fax Storage feature Menu 2 5 1 you can still print a fax from the memory when you are at your machine Press Black Start or Color Start Press Stop Exit devices Telephone line services Voice Mail If you have Voice Mail on the same telephone line as your Brother machine Voice Mail and the Brother machine will conflict with each other when receiving incoming calls For example if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings then your Brother machine will answer first This will prevent callers from being able to
245. wires black red green yellow To test the type of jack plug in a two line telephone and see if it can access both lines If it can you must separate the line for your machine See Easy receive on page 46 Converting telephone wall outlets There are three ways to convert to an RJ11 jack The first two ways may require assistance from the telephone company You can change the wall outlets from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 anda third RJ14 jack Lines 1 and 2 If your machine is on Line 1 plug the machine into L1 of the triplex adapter If your machine is on Line 2 plug it into L2 of the triple adapter RJI4 ee mT L1 L2 L1 L2 E mee EEE ee 54 Installing machine external two line TAD and two line telephone When you are installing an external two line telephone answering device TAD and a two line telephone your machine must be isolated on one line at both the wall jack and at the TAD The most common connection is to put the machine on Line 2 which is explained in the following steps The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other label
246. xes in the memory will not be erased or printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another remote fax option Fax Forward Paging or Fax Storage the LCD will ask you the following message E f you press 1 faxes in the memory will be sent to your PC before the setting changes Faxes inthe memory will be sent to your PC when the PC Fax Receive icon is active on your PC See the Software User s Guide on the CD ROM Remote fax options black amp white only E f you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged The LCD will ask you the following message Press A or Y to choose On or Off Press OK Press Stop Exit f Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine The machine can store faxes up to 60 hours if there is a power failure Turning off remote fax options Press Menu 2 5 1 amp Press A or to choose Off Press OK f Note The LCD will give you options if there are received faxes still in your machine s memory See Changing remote fax options on page 67 E Press Stop Exit 67 Chapter 9 Remote retrieval The remote retri
247. y Jam Rear The paper is jammed in the back See Paper jams on page 139 of the machine Jam Inside The paper is jammed inside the See Paper jams on page 139 machine Jam MP Tray The paper is jammed in the MP See Paper jams on page 139 tray of the machine Jam Tray 1 The paper is jammed in the paper See Paper jams on page 139 tray of the machine Jam Tray 2 Low Temperature The temperature of the machine Increase room temperature to allow the machine is too cold to operate No Belt Unit The belt unit is not installed Install the belt unit See Replacing the belt unit on page 180 No Drum Unit The drum unit is not installed Install the drum unit See Replacing the drum unit on page 174 No Paper The machine is out of paper or paper is not properly loaded in the paper tray Do one of the following E Refill the paper in the paper tray or MP tray E Remove the paper and load it again 133 Error Message Cause Action No Response Busy The number you dialed does not answer or is busy Verify the number and try again No Tray The paper tray is not completely closed Close the paper tray properly No Waste Toner The waste toner box is not installed Install the waste toner box See Replacing the waste toner box on page 185 Not Registered You tried to access a One Touch or Speed Dial number that is not programmed
248. y 2 A4 Sets the size of the paper 23 This menu only Letter ee aia paper appears if you have Legal the optional tray 2 Executive A5 B5 B6 Folio 4 Volume 1 Ring Off Adjusts the ring volume 25 Low Med High 2 Beeper off Adjusts the volume level 25 ae of the beeper Med High 3 Speaker Off Adjusts the speaker 25 Eo volume Med High 5 Auto Daylight On Changes for Daylight 26 cre o 6 Ecology 1 Toner Save On Increases the page yield 26 off of the toner cartridge 2 Sleep Time 000 240 Conserves power 26 005Min 204 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 1 General 7 Tray Use 1 Copy Tray 1 Only Selects the tray that will 23 Setup Tray 2 Only be used for Copy mode continued MP only MP gt T1 gt T2 T1 gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray 2 Fax Tray 1 Only Selects the tray that will 24 be used for Fax mode Tray 2 Only MP Only MP gt T1 gt T2 T1 gt T2 gt MpP Tray 2 or T2 appears only if you installed the optional paper tray 3 Print Tray 1 Only Selects the tray that will 24 Tray 2 Only be used for PC print MP Only MP gt T1 gt T2 T1 gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray 8 LCD Contrast 00000 Adjusts the contrast of the 27 O00000 pe 00800 Og000 B0O000 9 Security 1 Setting Lock Stops unauthoriz
249. you are having difficulty sending or receiving a fax due to possible interference on the telephone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations Press Menu 2 0 1 Press A or to choose Basic for VoIP orNormal or High E Basic for VoIP cuts the modem speed to 9600 bps and turns the error correction mode ECM off For a standard telephone line If you regularly experience interference on your standard telephone line try this setting If you are using VoIP VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors try this setting E Normal sets the modem speed at 14400 bps E High sets the modem speed at 33600 bps Press OK Press Stop Exit E Note When you change the compatibility to Basic for VoIP the ECM feature is only available for color fax sending Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product error and maintenance messages may be displayed The most common error and maintenance messages are shown below Error Message Cause Action Access Error The device is removed from the USB direct interface while the data is processing Press Stop Exit Reinsert the device and try to print with direct print or PictBridge Calibrate Calibration failed P
250. you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase In USA 1 877 552 MALL 6255 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER http www brother ca Description Item Toner Cartridge Standard Black TN 110BK Prints approx 2 500 pages Cyan TN 110C Prints approx 1 500 pages Magenta TN 110M Prints approx 1 500 pages Yellow TN 110Y Prints approx 1 500 pages Toner Cartridge High Yield Black TN 115BK Prints approx 5 000 pages Cyan TN 115C Prints approx 4 000 pages Magenta TN 115M Prints approx 4 000 pages Yellow TN 115Y Prints approx 4 000 pages Drum Unit DR 110CL Belt Unit BU 100CL Waste Toner Box WT 100CL Telephone Line Cord LG3077001 Paper Tray 2 Option LT 100CL User s Guide LP7074001 English for USA and Canada LP7074002 French for Canada Quick Setup Guide LP7059001 English for USA and Canada LP7059002 French for Canada Notice Disclaimer of Warranties USA and Canada BROTHER S LICENSOR S AND THEIR DIRECTORS OFFICERS EMPLOYEES OR AGENTS COLLECTIVELY BROTHER S LICENSOR MAKE NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WA

Brother FAX MFC-9840CDW User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents