BMW Z4 Service and Warranty Information
Contents
1. JOSU usBAXO JO p1009y WW 0007001 1003 1 Enici weds jo oway Jajeuopesds lt N d ainyeuBigydueyg a1eq uojesipu sonas UO Be I A ojesipu 991995 uo 9Beaji ny 014 enjoy ajolyen Ien1ov onoedsu Mwg L 8omes IO MNG SIneubis dues areg aumeubigydueis ared loyeoipu uo BB lT N oyedIpU BdIAIaS UO aBbeaII ebes 01 enjoy 9101494 renyov lHuopedsu mwa l8oes lio MNG im uBIS duuelS oled aineubig dureigyereq uo Be lI A sonas UO 5s lliy l lM A enjoy 01 renyov Je Ipuogoedsu Mag _ 8919S IO MNG emeubis duers eleQ eunyeubigydueygareq ojesipu uo uojesipu uo Be I A 01 jenyoy 01 2 10 powod uogoedsul MAG Je pauouad Somes IO SUISUZ2. a a an cae 24 Personalized Trip ROUTING u ia AA a levies 25 Interruption Benefits iena Aa in eee che ee ie el 25 Gar Rental Discounts tirita ii dl 25 EXCIUSIONS n 0070010 A 25 Summary of BMW Limited Warranties a 26 New Vehicle Limited Warranty ninimi nunu m zimia 27 28 Limited Warranty Rust Perforation 1 u u u u 29 Federal Emission System Defect Warranty n cnn crac 30 31 Federal Emission Performance Warranty a wiza 32 33 California Emission Control Warranty Statement 5 a 34 California Emission Control System Limited Warranty a 35 37 Notice of Owner Address Change U zia 38 Tire Warrarnty SIaSlemehti u tada cena avons ie 38 BMW Maintenance Programs BMW Z4 Model 2004 Maintenance Programs are a benefit designed to help reduce the cost of scheduled and unscheduled maintenance 2004 BMVV Z4 model vehicles purchased from any Authorized BMVV center in the United States or Puerto Rico are covered by Full Maintenance for 48 months or 50 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle whichever is earlier Any authorized BMW cen
3. Collision damage Q Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 15 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion vvarranty Yes No Partially Remarks explain use repair order if necessary Show damage location above with codes X Stone damage 0 Dent A Scratch 7 Collision damage Q Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 16 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion vvarranty Yes No Partially Remarks explain use repair order if necessary Show damage location above with codes X Stone damage 0 Dent A Scratch 7 Collision damage Q Undercoating damage explain in remarks The undersigned herewith confirms t
4. Warrantor BMW NA warrants 2004 U S specification vehicles distributed by BMW NA or sold through the BMW NA European Delivery Program against defects in materials or workmanship to the first retail purchaser and each subseguent purchaser Warranty Period The warranty period is 48 months or 50 000 miles whichever occurs first Warranty Begins This warranty begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator Or company vehicle whichever is earlier Warranty Coverage To obtain service under this warranty the vehicle must be brought upon discovery of a defect in material or workmanship to the workshop of any authorized BMW center during normal business hours The BMW center will without charge for parts or labor either repair or replace the defective part s using new or authorized remanufactured parts The decision to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the vehicle is received by the BMW center Safety Belt Warranty Kansas Safety belts are covered under the BMW New Vehicle Limited Warranty for defects in material or workmanship for a period of 10 years unlimited mileage from the date of purchase In order to be eligible for this coverage the vehicle must be a
5. 30 days repairs may be performed at any available service establishment or by any individual using any replacement part A repair not completed within 30 days consti tutes an emergency BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manufacturer s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate that are covered under this warranty Re placed parts and paid invoices must be presented to a BMW center as a condition of reimbursement for emergency repairs not performed by a BMW center The use of replacement parts which are not of equivalent quality may impair the effective ness of emission control systems If other than genuine BMW Service Parts or Authorized Remanu factured Parts are used for mainte nance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are war ranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non BMW replacement parts does not invalidate the warranty on other components unless non BMW parts cause damage to warranted parts What is not covered This warranty does not
6. If the maintenance interval has been ex ceeded a symbol reminds you of the urgent need for servicing In the interests of road safety and reliability you should avoid driving your BMW when the symbol is showing and have the essential maintenance work performed without delay After each maintenance is performed the service indicator is reset in order to compute the next service interval If the service interval indicator displays an illogical reading or if there is no display consult a BMW center If the speedometer tachometer or coolant temperature gauge should develop a fault the service interval indicator will probably cease to operate correctly as well since it depends on correct speed distance and temperature readings The fault must be located and rectified by a BMW center A detailed list of all maintenance operations included in each of the elements of the BMW Maintenance System is found on pages 4 8 These elements are as follows Quality Certification will be performed by your selling center and certified on the following page The performance of certain subsequent maintenance elements as required by the BMW New Vehicle Limited Warranty will be specified at intervals computed by the BMW service interval indicator as follows Oil Service Engine oil changed with the engine at operating temperature Note change oil at least once a year Your BMW is factory eguipped with a new
7. TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclu sion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you Additionally if you are a California Massachusetts Vermont or Maine resident and your vehicle is regis tered in that state your vehicle is eligible for California Emissions Warranty coverage These federal warranty provisions also apply to all vehicles sold in all U S states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico In those states and jurisdictions that have established periodic vehicle emissions tests to encourage proper vehicle maintenance and reguire the car to pass an emissions test approved by the U S Environmental Protection Agency and 1 The car was distributed by BMW of North America BMW NA or sold through the BMW NA European Delivery Program and 2 The car has been maintained and operated in accordance with the instructions for proper maintenance and use set forth in the Owner s Manual supplied with the car and 3 The car fails to conform to the applicable emissions standards of the EPA as judged by an EPA approved emissions test and 4 The failure to conform results or will result in the owner of the car having to
8. This warranty applies only to U S specification vehicles distributed by BMW of North America BMW NA or sold through the BMW NA European Delivery Program In accordance with the defect warranty provisions of section 207 b of the Clean Air Act BMW NA warrants to the first retail purchaser and each subseguent purchaser that the car a was designed built and eguipped so as to conform at the time of sale with all regulations of the U S Environmental Protection Agency applicable at the time of manufacture and b is free from defects in materials and workmanship which would cause it to fail to conform with applicable regulations for a period of 2 years or 24 000 miles whichever occurs first except for specific emission control components as listed on page 36 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle whichever is earlier Warranty claims must be made as soon as reasonably possible after a defect is discov ered To make a claim the car must be brought to any authorized BMW center during normal business hours The BMW center will without charge for parts or labor including diagnosis either repair or replace the defective part if any The decision whether to repair or replace said parts is solely the prerogative of BMW NA and must be expe
9. areg aumeubigydueis ared loyeoipu uo BB lT N oyedIpU BdIAIaS UO aBbeaII ebes 01 enjoy 9101494 renyov lHuopedsu mwa l8oes lio MNG im uBIS duuelS oled aineubig dureigyereq uo Be lI A sonas UO 5s lliy l lM A enjoy 01 renyov Je Ipuogoedsu Mag _ 8919S IO MNG emeubis duers eleQ eunyeubigydueygareq ojesipu uo uojesipu uo Be I A 01 jenyoy 01 2 10 powod uogoedsul MAG Je pauouad Somes IO SUISUZ MWA eunjeubigydusergyereq meu6iS duuelS oled Moyeolpul BdIAIaS uo aoinlag uo lolu A enjoy eBe lIA I9Iu A Ien1ov Je powod Uono dsul V NE 118 5 IO ul5uz MNG ya empeuBis duers ejeg d nypuBisyduueis yeq Moyeolpul sonas uo 99195 uo R lN ejolyan enjoy ejoryan Ienov Je powod
10. be brought upon discovery of any rust perforation to the workshop of any authorized BMW center This BMW center will without charge for parts or labor either repair or replace the defective part s The decision to repair or replace said part s is solely the prerogative of BMW of North America Parts for which replacements are made become the property of BMW of North America REQUIRED MAINTENANCE In order to keep this warranty in effect the vehicle must be inspected at every BMW Inspection l at least every two years Any areas requiring preventative maintenance must be repaired THIS INSPECTION MAINTENANCE IS AT THE OWNER S EXPENSE The Inspection Maintenance consists of a Washing the chassis before inspection if necessary due to dirt accumulation Repairing any damages to undercoating or paint due to stone chips gravel erosion scratches or other external influences BMW of North America makes no other express warranty on this product except the new car warranty or the warranty as to the emission control system THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANT ABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN 29 BMW OF NORTH AMERICA HEREBY EXCLUDES INCIDENTAL AND CONSE QUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCH
11. cover malfunctions caused by any of the following accident flood misuse modification alteration tampering disconnection improper or inadequate maintenance except if performed by an authorized BMW center doing warranty repair work use of leaded fuel or fuel other than as specified in the Owners Manual The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval Any car on which the odometer has been replaced or altered and the true mileage cannot be determined The car if the vehicle identification number is altered or cannot be determined or if the car has been declared a total loss or sold for salvage purposes General The warranty gives you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMVV OF NORTH AMERICA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EKPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered by this warranty please contact your authorized BMW ce
12. is provided up to a maximum of 100 00 per incident by BMW Roadside Assistance The cost for parts and fuel when used on site are the responsibility of the owner driver The New Vehicle Limited Warranty does not cover any of the above on site services Lock Out For security purposes the driver will need to prove ownership by presenting proper documentation i e a valid drivers license registration etc Lock out service will be provided up to a maximum of 100 00 per incident Towing Service In the event of a mechanical breakdown normally covered under the New Vehicle Limited Warranty your vehicle will be trans ported at no cost to the nearest authorized BMW center Your vehicle is also covered in the event of an accident or collision f a breakdown occurs after normal business hours your vehicle will be transported to a secure location and transported to the nearest authorized BMVV center on the next business day f you request that the vehicle be taken to a location other than the nearest authorized BMW center any additional expense will be your responsibility Hovvever you may request at no cost to be taken to a different BMVV center as long as it is vvithin 50 additional miles of the nearest BMVV center Towing requests for vehicles disabled because of casualty fire act of God or violation of law federal state or local are accepted at the expense of the owner driver If it is necessary f
13. or inadequate maintenance use of leaded fuel or fuels containing more than 1096 ethanol or other oxygenates with more than 2 8 oxygen by weight i e more than 15 MTBE or more than 3 methanol plus an equivalent amount Of co solvent The replacement of maintenance parts such as spark plugs filters and similar items used in reguired maintenance services the repair or replacement of maintenance parts beyond the first required inspection maintenance or if the part has been replaced earlier for reasons other than it being defective The car or any part of the car unless a failure causes the car to fail to conform to applicable emission regulations Any car on vvhich the odometer has been replaced or altered and the true mileage cannot be determined The car if the vehicle identification number is altered or cannot be read or if the car has been declared a total loss or sold for salvage purposes General These vvarranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED VVARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUD ING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE
14. proper tire care and maintenance are contained in the Owner s Manual Should you experience difficuliy in obtaining vvarranty service from a tire manufacturer your authorized BMVV center vvill assist you in resolving the difficuliy
15. vehicle is driven Maintenance intervals on motor vehicles have conventionaliy been specified based upon accumulated mileage Hovvever the type of driving conditions has a major influence on routine maintenance requirements distance traveled is only one ofthe significant factors A vehicle driven for 50 000 miles of short trips in the city with numerous cold starts pro longed periods of idling stop and go driving and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50 000 miles for long distances at lovv engine speeds primarily at operating temperature The advanced technologies at BMVV have led to the development of the unique BMW service interval indicator which computes the actual optimum maintenance requirements based not only upon the accumulated mileage but taking into account important factors such as engine coolant temperatures high or low engine speeds short or long trip driving and number of vehicle starts The maintenance interval may therefore be maximized with considerable savings to owners of vehicles subjected to light duty The service interval indicator consists of a mileage reading and the inscriptions OIL SERVICE and INSPECTION Whenever the ignition is switched on the display shows the next scheduled type of service and the remaining distance until the service should be performed The distance is based on your driving style
16. 1 Ien1ov Je II MINE Je sopas IIO SUISUZ MNG mmeuBiS dueS leq N G emeubis duers eleQ 10yeo pu 991995 uo eBeal Moyeolpul 99195 uo R lVN ajolyan enjoy 5c lliN ejolyan tentoy No uono dsul MINE Je oyu s IIO euBu3 MNG 4 emeubigdwagered A aneusig dues eed ojesipu uo uojesipu uo ajolyan Jenyoy abe 01 NYY Je uonosdsu MINE Je L somes IIO eulbua MNG lt imeu6iS duuelS leq An empeubis duers elea ojesipu 99995 uo e JN uojesipu uo 9Beaji ny 01 jenyoy 1 NPY K powod I uoho dsul MWA J Je pauoued L eomeg IIO MNG 11 lt N d ainyeuBigydueyg a1eq uojesipu sonas UO Be I A ojesipu 991995 uo 9Beaji ny 014 enjoy ajolyen Ien1ov onoedsu Mwg L 8omes IO MNG SIneubis dues
17. ANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclu sion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises This warranty does not apply to the following a Damage caused by negligence improper accident damage repairs or improper use b Damage attributable to failure to perform required inspections maintenance at the specified intervals or in accordance with the BMW rust inspection maintenance program instructions Proof must be provided by a paid invoice or filling in the appropriate boxes in the Service Section of this Statement BMW will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for salvage purposes or if the vehicle has been used in any competitive event Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico
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19. Owner s Manual or the Service section of this State ment that results in the failure of any part of the vehicle Failure to maintain the vehicle properly in accordance with the instructions in the Owner s Manual or the Service section of this Statement that results in the failure of any part of the vehicle Modification of the vehicle or installation of any performance accessories or components attached to the vehicle vvhich alters the original engineering and or operating specifications or vvhich result in damage to the other original componenis electrical interfer ence electrical short radio static vvater leaks and vvind noise Tires are vvarranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instruc tions for proper tire care and maintenance are contained in the Owners Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your autho rized BMW center will assist you in resolving the difficulty Non BMW Parts While you may elect to use non genuine BMW parts for maintenance or repair services BMW NA is not obligated to pay for repairs that include non genuine BMW parts or for any damage resulting from the use of non genuine parts BMW will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or ca
20. Table of Contents Maintenance Programi sasie a RA ARAR iia iria 1 Maintenance System Rca 2 3 G ality Gertification 1 L u e ne de bana 4 Unscheduled Maintenance d u uQ 4 Engine INSA dnra s s n aa 5 AA AA Ka sin 6 7 Inspection ll DULUS UDAR S L R 8 Brake Fluid Oxygen Sensor Spark Plug Automatic Transmission Services 8 Special Maintenance Record cc nnc cnn cnn rn 9 Scheduled Maintenance Oil Service 10 12 Emission Control Maintenance Schedule u 13 Battery u u h atum a asa hua a E Du dare KANA EA YE BURA 14 Corrosion Protection k L n m Ada a 14 Body nspection camita aia 15 20 Customer Assistance Information U 21 Customer Assistance Notification U 22 BMW Import Processing Centers u 22 Special Programs IA IA ia 22 Roadside Assistance Owners Eligibility AA E E 23 Getting Started a u n L al al Atmel aA crag ain WAA 23 Calling for Assistance voii Sah m S h das 23 Di patelh Service nm o ada AG ee ee en 24 OnsSIte Assistance iii A di 24 MOCK Oti ia cd Ade eevee 24 Towing Service A adas 24 and Dri VE ci vere ative AWATA b Bu av 24 Auto Valet Service
21. adside Assistance number is answered by a BMW Roadside Assistance service representative In order for you to receive quick and reliable services it is essential that you should provide detailed and accurate information to the service representative Be prepared to give 1 Your name and address 2 Your complete Vehicle Identification Number found on your vehicle registration or your permanent BMW Roadside Assistance ID card 3 Model description of your vehicle 4 Date of purchase License plate number of your vehicle O ao Vehicle location including nearby cross roads intersections highway mile markers street numbers landmarks etc 7 Location you are calling from including a telephone number where you can be reached If you are calling from a public phone wait there for the return call Do not leave this location without informing the Roadside Assistance service representative 8 A description of your vehicle s problem Specific and accurate information will enable the Roadside Assistance service representative to provide the proper help Services From the information you provide the BMW Roadside Assistance service representative will determine the type of help reguired Dispatch Service A service provider will be dispatched to the site of your disabled vehicle On Site Assistance On site service for vehicle disablements such as flat tires dead batteries and out of fuel conditions
22. atters VVhen contacting an authorized BMVV center vve suggest that depending upon the nature of your contact you discuss it vvith either the Sales Service or Parts Manager As all matters are resolved at the BMVV center level it is important that they be given the opportunity to provide a solution Should you feel that you vvere not provided vvith the proper response vve urge you to contact the General Manager or BMVV Center Operator Despite the best intentions of all parties a misunderstanding may occur betvveen you and your BMVV center Should this occur and you require further assistance you may wish to contact the BMW NA Customer Relations Department at 1 800 831 1117 When calling we ask that you provide the following information 1 Your name address and telephone number 2 Vehicle Identification Number last seven digits 3 Vehicle s delivery date 4 Vehicle mileage 5 Selling BMW center s name 6 Servicing BMW center s name 7 Description of the problem A BMVV NA Customer Relations Representa tive will carefully review all the facts involved and let you know what further action will be taken in conjunction with your BMW center Please remember the first step in resolving a complaint is to contact the authorized BMW center that performed the work on your vehicle They have the necessary eguipment and the personnel to achieve this goal We are confident that every effort will be made to ens
23. bear a penalty or other sanction including the denial of the right to use the car under local state or federal law if the non conformity is not remedied vvithin a specified period of time Then in accordance vvith the provisions of section 207 b of the Clean Air Act BMVV NA vvarrants that if the car is eligible for coverage under this warranty any non conformities in the car which cause it to fail an EPA approved emissions test will without charge for parts or labor including diagnosis be adjusted repaired or replaced at the option of BMW NA to proper specifications in order to make the car comply with applicable emissions stan dards The decision to adjust repair or replace paris is solely the prerogative of BMW NA and must reasonably be expected to correct the failure of the vvarranted part This warranty begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle whichever is earlier This warranty continues for a period of 2 years or 24 000 miles 32 vvhichever occurs first except for specific emissions control components as listed on page 33 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New Vehicle Limited Warranty No claim under this warranty will be denied on the basis of use of a pro
24. cted to correct the failure of the warranted part Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the car is received by the BMW center For assistance in determining which specific parts or components of your vehicle are covered under this warranty please contact your BMW center It is the owner s responsibility to have all scheduled inspection and maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emission Control System Service intervals are computed by the onboard BMW service interval indicator and displayed on the instrument panel The instructions for proper maintenance and use can be found in the Owner s Manual It is strongly recommended that any replacement parts used for mainte nance repair or replacement of emission control systems be certified BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have maintenance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than certified BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW center or a warranty replacement part is not reas
25. e 1 800 831 1117 BMW Import Processing Center As a BMW owner you will experience BMW quality first hand Our dedication to excellence in design engineering and service is among the best in the world And we invest heavily every year in our people and facilities to ensure that our quality standards are consis tently applied from the factory to the BMW center Part of that investment program is devoted to our multi million dollar Import Processing Centers staffed by our highly trained specialists At these state of the art facilities each BMW is given a thorough inspection after its trans atlantic shipment to the United States Imperfections in the mechanical and electrical systems or damage to the sheet metal paint trim or other components of the vehicle which may occur during transportation from the factory to the United States are normally detected and corrected at the Import Process ing Centers in the United States Any defect in material or workmanship which occurs during the warranty period is covered under the New Vehicle Limited Warranty Special Programs SOMETIMES BMW OF NORTH AMERICA OFFERS A SPECIAL ADJUSTMENT PROGRAMTO PAY ALL OR PART OFTHE COST OF CERTAIN REPAIRS BEYOND THE TERMS OFTHE WARRANTY CHECK WITH YOUR BMW CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TO YOUR MOTOR VEHICLE BMW Roadside Assistance The BMW Roadside Assistance Program reflects BMVV s commitment to your comple
26. erated primarily in California BMW NA warrants to the original purchaser and each subsequent owner that the vehicle is a designed built and equipped so as to conform with the applicable California Air Resources Board emission standards free from defects in materials and workman ship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA approved short test for a period of 3 years or 50 000 miles which ever occurs first c free from defects in materials and workman ship in emission related parts which are contained in the California Emission Warranty Parts List on page 40 for a period of 7 years or 70 000 miles whichever occurs first This warranty begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle whichever is earlier To obtain service under this warranty the vehicle must be brought upon failure of a Smog Check test or upon discovery of the defect to the workshop of any authorized BMW center during normal business hours The BMW center will honor or deny your claim within 30 days f the claim is denied the BMW center will notify you in writing of the reason s The BMW center is required by law to honor the claim if notice is not given to the owner within 30 days The BMW center will without charge for parts or labor including diagnos
27. et positions Check condition and function of safety belts Visually examine all SRS airbag units for torn covers obvious damage or attachment of decals decorations or accessories Check central locking double lock Check operation of all latches Check heater air conditioner blower rear window defogger Check rear view mirrors Final Inspection Road test with check of brakes suspension steering clutch manual transmission nspection l Includes all items listed under Inspection 1 and the following checks and maintenance operations Engine Compartment A Z4 2 5i 3 01 Replace air cleaner element Note Reduce replacement interval in dusty operating conditions Brake Fluid Service Replace brake fluid every 2 years time interval begins from the vehicle s production date Oxygen Sensor Service Replace Oxygen Sensor every 100 000 miles Spark Plug Service Replace spark plugs every 100 000 miles Automatic Transmission Service Replace ATF every 100 000 miles aed paBueyo oway Jayawopeeds ya 3q 3q ayeq eg C N 000 001 lan3 eBueyo 41V JO p1099y sueak g lana seBueyo piny qon 9xe1Q JO PIOD9Y SALA 000 001 Aan 1
28. hat this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 17 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion vvarranty Yes No Partially Remarks explain use repair order if necessary Show damage location above with codes X Stone damage 0 Dent A Scratch Y Collision damage QU Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 18 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion vvarranty Yes No Partially Remarks explain use repair order if necessary Show damage location above with codes X Stone damage 0 Dent A Scratch Y Collision damage QU Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notifica
29. he following systems are covered by the Federal Emission Performance Warranty for a period of two years or 24 000 miles whichever occurs first The specific systems may vary according to model therefore all of the systems listed may not be used on your vehicle For assistance in determining which systems and specific components within these systems apply to your vehicle please contact your BMW center AIR INDUCTION SYSTEM FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASE VENTILATION SYSTEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ON BOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and or system are is covered under the Federal Emission Performance Warranty for a period of 8 years or 80 000 miles whichever occurs first CATALYTIC CONVERTER ENGINE CONTROL MODULE INCLUDING ON BOARD DIAGNOSTIC SYSTEM For assistance in determining coverage of the specific components of the on board diagnos tic system please contact your BMW center 33 California Emission Control Warranty Statement Your Warranty Rights and Obligations The California Air Resources Board and BMW of North America BMW NA are pleased to explain the emission control system vvarranty on your 2004 vehicle In California new motor vehicles must be designed built and equipped to meet the State s stringent anti smog standa
30. is either adjust repair or replace the defective part and other parts affected by the failure of the warranted part if any If your vehicle failed the California Smog Check test or an EPA approved short test then BMW NA will repair your vehicle so that it will pass this test Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing warranty repairs Parts for which replacements are made become the property of BMW NA After 3 years or 50 000 miles and in accordance with paragraph c above such repairs are limited to the repair or replacement of those parts identified in the California Emissions Warranty List If your California registered vehicle is between 7 and 8 years old and has been driven less than 80 000 miles then your vehicle is eligible for additional warranty coverage under the Federal Emissions Warranty A repair performed as the result of a smog check test failure due to a defect in a part which is warranted for 7 years 70 000 miles is covered In all cases a reasonable time not to exceed 30 days must be allowed for a warranty repair to be completed after the car is received by the BMW center It is the owner s responsibility to have all required maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emissio
31. ly developed synthetic engine oil At the time of the printing of this booklet BMW High Perfor mance Synthetic 5VV 30 Oil Part Number 07 51 0 017 866 and Mobil 1 5VV 30 and 5VV 40 oils are strongly recommended and approved by BMW for the BMW Z4 models BMVV is evaluating various synthetic oils for inclusion in our list of recommended motor oils It is recommended to check engine oil level whenever fuel is added to the vehicle Inspection 1 Major vehicle maintenance as specified in the following pages under Inspection 1 Inspection Il Additional major vehicle maintenance as specified in the following pages under Inspection II The following maintenance elements must be performed at the mileage time stated time intervals begin from the vehicle s production date Brake Fluid Service Change brake fluid every two years Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced every 100 000 miles to maximize vehicle fuel economy and minimize exhaust pollution The replacement of the oxygen sensor is required under the terms of the appli cable BMW emission system warranties Spark Plug Service Replace spark plugs every 100 000 miles Automatic Transmission Service Change ATF every 100 000 miles The engine coolant has a lifetime rating and does not need to be changed For your convenience you may also wish to have your BMW center perf
32. n Control System Service intervals are com puted by the service interval indicator and displayed on the instrument panel The California Emissions Control System Limited Warranty applies to all 2004 U S specification BMW vehicles sold leased and or registered in California Maine Massachusetts or Vermont However BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demonstrates that such lack of reguired maintenance is a direct cause of the emission control system failure The instructions for reguired maintenance and use can be found in the Owner s Manual and in the Service section of this Statement Itis strongly recommended that any replace ment parts used for maintenance repair Or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have maintenance repair Or replace ment of the emission control systems performed by any automotive repair estab lishment or elect to use parts other than BMW Authorized Remanufactured or genuine BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW center is not reasonably available or a warranty replacement part is not available within
33. new car retailed in the State of Kansas and the repair performed by an authorized BMW center in Kansas Towing Other Owner Benefits A 24 hour Roadside Assistance Program is available to every BMW owner during the new vehicle warranty period Roadside assistance and other owner benefits are available by calling 1 800 332 4269 For additional details on towing and other owner benefits please refer to the BMW Roadside Assistance section of this Statement page 23 Other Items Wheel alignment balancing and wiper blade inserts are covered up to 2 000 miles Items which are subject to wear and tear or deterioration due to driving habits or conditions such as brake pads linings brake discs clutch disc pressure plate filters upholstery trim and chrome items paint finish drive belts glass and similar tems are specifically limited to defects in material or vvorkmanship This warranty does not apply to the following Damage which results from negligence improper operation of the vehicle improper repair lack of or improper maintenance environmental influences flood accident or fire damage road salt corrosion or use of mproper or contaminated fuel Maintenance services and parts vvhen replaced during maintenance such as spark plugs lubricants fluids engine tuneup paris replacement of filters coolant and refrigerant Failure to maintain the vehicle properly in accordance with the instructions in the
34. njunction with scheduled maintenance Tires wheel alignment tire balance and rotation Wear and tear of soft trim items such as seats carpets moldings headliner door panels and all chrome trim Damage detected when performing the rust perforation inspection Damage which results from negligence improper operation of the vehicle wear and tear or deterioration due to driving habits or conditions improper repair environmental influences flood accident or fire damage road salt corrosion alteration installation of non BMW accessories or use of improper poor quality or contaminated fuel Altered or unreadable Vehicle Identification Number VIN or odometer irregularities or vehicles where the true mileage cannot be determined Maintenance or repair after the vehicle is deemed a total loss Maintenance or repairs performed by other than an Authorized BMW center within the United States or Puerto Rico Vehicles used in competitive events Oil changes performed outside the recom mended maintenance intervals as indi cated by the Service Interval Indicator Maintenance System The BMW Maintenance System has been devised with the following objectives to maximize vehicle safety reliability and resale value by minimizing breakdowns resulting from wear and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual
35. nnot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for salvage purposes or if the vehicle has been used in any competitive event General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY IN CLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclu sion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you 28 Limited VVarranty Rust Perforation 2004 Models BMW NA warrants this original vehicle against defects in materials or workmanship which will result in rust perforation of the vehicle body for a period of 6 years without mileage limitation commencing on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle whichever is earlier To obtain service under this warranty the vehicle must
36. nter or the BMW NA Customer Relations Department at 1 800 831 1117 or through our website www bmwusa com You may obtain further information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board ARB Mobile Source Division 9528 Telstar Avenue P O Box 8001 El Monte CA 91731 Please include the title of the BMW service department head and telephone number California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70 000 miles whichever comes first COMPONENT 24 INTAKE AIR COLLECTOR PLENUM INTAKE MANIFOLD THROTTLE BODY AND GASKET VANOS CAMSHAFT POSITION CONTROLLER ENGINE CONTROL MODULE IDLE SPEED CONTROL VALVE FUEL RAIL KNOCK SENSOR FUEL TANK EKHAUST MANIFOLD EKHAUST MANIFOLD WITH CATALYST THREE WAY CATALYTIC CONVERTER TRANSMISSION CONTROL MODULE 37 Notice The National Traffic 8 Motor Vehicle Safety Act of 1966 reguires manufacturers to be in a position to contact the vehicle owners when a correction of a product defect becomes necessary Please fill in the attached postcard if you change your address or purchase a used BMW 38 Tire VVarranty Statement Tires are vvarranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instructions for
37. oating of PVC for maximum protection against damage due to stones etc Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly Requirements for maintaining the six year limited anti corrosion warranty are outlined in the Warranty Section of this Statement page 29 Restoring corrosion protection Please take care that anti corrosion material is replaced when your car is repaired after body or chassis damage BMW will not accept any liability for any parts and accessories not approved by BMW Underbody maintenance The underbody has to be cleaned at least once a year in spring with plain water in order to remove mud chemical sediments and other deposits If those materials are not removed corrosion rust will occur Your BMW center will do this anti corrosion service for you WARNING Do not apply additional undercoating or rust proofing on or near the exhaust manifold exhaust pipes catalytic converter or heat shields During driving the substance used for undercoating could overheat and cause a fire Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion vvarranty Yes No Partially Remarks explain use repair order if necessary Show damage location above with codes X Stone damage 0 Dent A Scratch 7
38. onably available within 30 days repairs may be performed at any available service establish ment using any equivalent part BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW NA rates for labor parts and diagnosis in said area that are covered under this warranty Replaced parts and paid invoices must be presented at a BMW center as a condition of reimbursement for emer gency repairs not performed by a BMW center The use of replacement parts which are not of equivalent quality may impair the effective ness of the emission control system If other than certified BMW Service Parts or Authorized Remanufactured Parts are used for mainte nance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are war ranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non BMW replacement parts or non EPA certified parts does not invalidate the warranty on other components unless non BMW parts or non EPA certified parts cause damage to war ranted parts Whatis not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse improper adjustment modification alteration tampering disconnection improper
39. or you to have your vehicle towed through your own arrangements you must contact BMW Roadside Assistance for prior authorization and instructions on claim procedures All claims must be submitted within sixty 60 days of the disablement or occurrence accompanied by the original receipts Claims received after that time period may not be honored and are subject to the full discretion of BMW Roadside Assistance If BMW Roadside Assistance is not contacted for prior authorization the maximum coverage for towing situations is 100 00 Sign and Drive In most instances services provided under the BMW Roadside Assistance Program do not require immediate payment Usually you will be able to sign a receipt so the provider of the service can be reimbursed directly by BMW Roadside Assistance Parts materials and fuel should be paid by you directly to the provider of the services Auto Valet Service Should there be a need beyond BMW Roadside Assistance Auto Valet will provide a personal assistant who will help in every way to get you to your final destination Auto Valet will help you locate a rental car or taxi agency hotel or even help procure airline reservations In event of an emergency this service will assist you in getting information out to the proper party whether it s business or personal If unable to contact the message relay service will document the information and will make reasonable efforts to deliver the me
40. orm any necessary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs Make sure that confirmation of maintenance work is always entered in this Service and Warranty Information Statement You may need this for any warranty claims that become necessary and later on as evidence that your car has been given the correct and regular maintenance that justifies its resale or trade in value BMW has applied the most modern technological advances not only to the design and production of your vehicle but also to computing of the optimum maintenance interval for your type of operations and driving style Your BMW center has made a substantial investment in unique BMW special service tools to enable his BMW factory trained service technicians to perform quality repairs on your BMW in minimal time He she looks forward to serving your every service need and to help maximize your satisfaction with your BMW its longevity and resale value Quality Certification Performed by selling BMVV center Stamp vvith Code FREE OF CHARGE Date Mileage Authorized Signature of Service Manager Quality Certification For a detailed list of items inspected refer to the Quality Certification form provided to the Owner at time of delivery A copy of the form is on file at the selling BMW center Unscheduled Maintenance Only use fuels adver
41. perly installed EPA certified emission part for maintenance and repair A vehicle manufacturer may deny an emission performance warranty claim on the basis of an uncertified replacement part used in the maintenance or repair of a vehicle only if the vehicle manufacturer presents evidence that the uncertified replacement part is either defective in materials or workmanship or not equivalent from an emission standpoint to the original equipment part Maintenance replacement or repair of emission control devices and systems may be performed by any automotive repair establishment or individual using any certified part Immediately after the car has failed an EPA approved emission short test your claim can be made at any authorized BMW center The BMW center will honor or deny your claim within the time period specified by local or state laws not to exceed 30 days to avoid further penalties or sanctions If the claim is denied the BMW center will notify you in writing of the reason s The BMW center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period You may obtain further information concerning the emission warranties or report violations of warranty terms by contacting the Manager Certification and Compliance Division 64053 Warranty Claims Environmental Protection Agency Ariel Rios Building 1200 Pennsylva nia Avenue N W Washington D C 20460 T
42. quired maintenance listed in your Owner s Manual BMW NA recommends that you retain all receipts covering maintenance on your vehicle but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists The warranty repairs should be completed in a reason able amount of time not to exceed 30 days As the vehicle owner you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse neglect improper maintenance or unapproved modifications If you have any questions regarding your warranty rights and responsibilities you should contact BMW of North America Customer Relations Department PO Box 1227 Westwood N J 07675 1227 Telephone 1 800 831 1117 Website www bmwusa com or the California Air Resources Board 9528 Telstar Avenue P O Box 8001 El Monte CA 91731 The California Emissions Control System Limited Warranty applies to all 2004 U S specification BMW vehicles sold leased and or registered in California Maine Massachusetts or Vermont California Emission Control System Limited Warranty This vvarranty applies to California certified vehicles distributed by BMVV of North America BMVV NA or sold through the BMVV NA European Delivery Program registered and op
43. r more than four weeks it is advisable to a consider using a proper trickle charger following the charger manufacturers instructions to maintain the battery s state of charge or b consult your BMW center regarding battery removal Once removed the battery must be charged and stored in a cool dry place where it can be protected from freezing If the battery will be stored for over 3 months it must be recharged every 3 months or else it will become damaged and useless Please consult with your BMW center for further guidance and information Corrosion Protection Extensive corrosion protection measures implemented by BMW now make it possible to offer a six year limited anti corrosion warranty against rust perforation on your vehicle provided that the vehicle is maintained in accordance with the provisions of the New Vehicle Limited Warranty as outlined in the Warranty Section of this Statement page 27 The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection 14 During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts with metal folds are coated with PVC and sealed from the outside All floor panels receive a resilient c
44. rds BMW NA must warrant the emission control system on your vehicle for the periods of time listed below provided there has been no abuse neglect or improper mainte nance of your vehicle Your emission control system may include parts such as the fuel injection system the ignition system catalytic converter and engine computer Also included may be hoses belts connectors and other emission related assemblies Where a warrantable condition exists BMW NA will repair your vehicle at no cost to you including diagnosis parts and labor Manufacturer s Warranty Coverage For 3 years or 50 000 miles whichever occurs first 1 If your vehicle fails a Smog Check inspec tion all necessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes the inspection This is your emission control system PERFOR MANCE WARRANTY 2 If any emission related part on your vehicle is defective the part vvill be repaired or replaced by BMW NA This is your short term emission control system DEFECTS WARRANTY For 7 years or 70 000 miles whichever occurs first If an emission related part specially noted on page 40 as having coverage for 7 years or 70 000 miles is defective the part will be repaired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANTY Ovvner s Warranty Responsibilities As the vehicle owner you are responsible for the performance of the re
45. ssage to the message recipient Personalized Trip Routing Leave the planning to us Simply give one of our Roadside Assistance service representa tives a call and we ll provide you with detailed easy to read computerized trip itinerary and companion map package Trip Interruption Benefits Trip interruption benefits are provided for mechanical breakdowns as follows Breakdowns that are warranty related and Must occur in excess of 100 miles from the driver s residence and Repairs cannot be completed during normal business hours on the same day of breakdown Reimbursements will be made for meals lodging car rentals and alternate transporta tion to bring the driver and the BMW automo bile together after the vehicle has been repaired by an authorized BMW center Original receipts must accompany all reim bursement requests Trip interruption coverage is limited to 750 00 per incident to a maximum of five days per incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in making all the necessary arrangements Car Rental Discounts Discounts of up to 30 are available from Alamo Avis Dollar Hertz and National car rental companies Benefits may vary with each company and location and are subject to change without notice Simply display your BMW Service Card showing the applicable Plan number during reservation and at the time of rental to secure
46. t is necessary Examine brake disc surfaces Clean brake pad contact points in calipers Grease wheel centering hubs Check thickness of parking brake linings only when replacing rear pads Check parking brake actuation Adjust if necessary Inspection Only those items of inspection work which apply to your vehicle will be performed This list is subject to amendment Undercarriage Z4 2 5i 3 0i Change oil and oil filter while engine is at normal operating temperature We recommend BMW 5VV 30 High Performance Synthetic Oil p n 07 51 0 017 866 Check transmission for leaks Check rear axle for leaks Half shafts Check for leaks at flexible boots Visually check fuel tank lines and connections for leaks Check condition position and mounting of exhaust system Examine for leaks Check steering for absence of play condition of suspension track rods front axle joints steering linkage and joint disc Check overall thickness of front and rear disc brake pads using special tool If replacement is necessary Examine brake disc surfaces Clean brake pad contact points in calipers Grease wheel centering hubs Check thickness of parking brake linings only when replacing rear brake pads Check brake system connections and lines for leaks damage and incorrect positioning Check parking brake actuation Adjust if necessary Check all tire pressures Correct if necessar
47. te satisfaction with the BMW ownership experience t is available for U S version BMWs in all 50 states Canada and Puerto Rico 24 hours a day 365 days a year t is a valuable benefit provided to you at no additional cost Subiect to certain limitations and exclusions noted on pages 23 25 Ovvner s Eligibility You are covered if your vehicle is A new BMW automobile distributed by BMW NA and purchased at an authorized BMW center OR A new BMW automobile purchased under the BMW NA European Delivery Plan OR A new U S version BMW automobile purchased under the Diplomatic or Military Sales programs operated in any of the 50 states Canada and Puerto Rico Coverage is provided for the vehicle itself regardless of the driver Protection is concur rent with the New Vehicle Limited Warranty Getting Started A temporary Roadside Assistance Identifica tion Card can be found inside of your vehicle portfolio It contains the 24 hour toll free number for Roadside Assistance For your convenience a decal showing the same information as the ID card has been affixed to the tool kit cover on the trunk lid In a few weeks you will receive a permanent BMW Roadside Assistance D card by mail The date of purchase and the vehicle identifi cation number VIN are embossed on the card This card should be carried by the driver of your BMW automobile Calling For Assistance The toll free BMW Ro
48. ter in the United States or Puerto Rico will perform the scheduled or additional maintenance services on your vehicle at no expense to you The maintenance schedule intervals are based on normal driving conditions and operation Should you request more frequent maintenance service the cost of these services will not be covered by the Maintenance Program Coverage Full Maintenance covers all factory recom mended maintenance as determined by the service interval indicator Additional items that need replacement due to normal wear and tear and that are not covered by the original New Vehicle Limited Warranty such as brake pads brake rotors and wiper blade inserts are included provided wear and tear exceeds BMW specifications Any adjust ments required due to normal operating conditions are also included See pages 5 8 of this statement for additional information Maintenance Intervals Time intervals should be followed using the maintenance interval as indicated by the BMW Service Indicator lights on the check control panel in the dashboard This BMW Service and Warranty Information Statement should be presented to your BMW center when maintenance is required Your BMW center will stamp this book documenting the services or maintenance performed Exclusions from coverage ltems reimbursable under your New Vehicle Limited Warranty Gasoline and gasoline additive Windshield washer additive except when in co
49. tion of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 19 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion vvarranty Yes No Partially Remarks explain use repair order if necessary Show damage location above with codes X Stone damage 0 Dent A Scratch Y Collision damage QU Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 20 Customer Assistance Information Your satisfaction with our product and the services provided by authorized BMW centers is of great importance to us We take pride in our product as does the BMW center who services it If you should ever have a question regarding your BMW center s service or your BMW s performance we recommend that you contact your authorized BMVV center Should you travel to an unfamiliar area the BMVV center directory provided at the time of delivery will help you locate the nearest authorized BMVV center The centers listed are equipped to help you vvith virtually all BMVV related m
50. tised to have adequate detergency and low alcohol content Use of fuels with insufficient detergent and or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection valves and when applicable adjusting the engine idle We suggest having this work performed by your authorized BMW center perhaps while regular maintenance is performed Your BMW center can also recom mend a gasoline additive that will provide sufficient detergency While this recommended unscheduled maintenance is not required in order to maintain the emission warranty cleaning of intake valves or when applicable fuel injection valves or adjustment of engine idle necessitated by use of inappropriate fuel is not covered by warranty because no defect in material or workmanship or component failure is involved Special Note Maintenance items and schedules stated herein reflect the combined recommendations for all model 2004 BMWs and are subject to change The most current maintenance recommendations are available from your authorized BMW center Engine Oil Service Engine Compartment Z4 2 5i 3 0i Change oil and oil filter while engine is at normal operating temperature We recommend BMW 5VV 30 High Performance Synthetic Oil p n 07 51 0 017 866 Reset service interval indicator Replace microfilter Check overall thickness of front and rear disc brake pads using special tool If replacemen
51. uonoedsul VN J Je Somes IO ul5uz MNG 12 Emission Control Maintenance Schedule BMW 24 2 5i 3 0i The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy BMW 24 2 5i 3 0i Abbreviations Inspect R Replace part s and or fluid listed Oil Service Inspection l Oil Service Inspection Basic Engine ENQINO Olle riences aan Engine oil filter Fuel System YAA Wa R Ignition System Replace at intervals of Spa aa 100 000 miles Emission Control Components Replace at intervals of Oxygen sensor 100 00 miles Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution The mileage interval varies according to individual driving conditions and is determined by the service interval indicator 13 Battery Care If your car is driven only for short distances of less than 10 miles over a prolonged period of time without an occasional drive at highway speeds the engine s charging system will not maintain the battery Insufficient use of the vehicle could result in short term starting problems and in the long term could damage the battery In case the car is not operated fo
52. ure your satisfaction Customer Assistance Notification During a specific period usually the earlier of 12 months or 12 000 miles though this period varies by state some states require us or our authorized BMW center to repair in a reasonable number of attempts any defect or condition vvhich substantially impairs the use value or safety of a new vehicle sold leased or registered in that state A reasonable number of attempts is gener ally defined as i two or more attempts to repair the same defect the number of attempts may vary by state or ii that the same defect has caused the vehicle to be out of service by reason of repair for more than 30 days this period may vary by state except for delays created by conditions beyond our control If we are unable to correct a defect or condition covered by these statutes in a reasonable number of attempts we may be obligated either to replace the vehicle or reimburse the owner lessee in an amount equal to the purchase price or lease payments paid by the owner lessee less the amount directly attributable to use of the vehicle by the owner lessee YOU SHOULD SEND WRITTEN NOTIFICA TION DIRECTLY TO BMW OF NORTH AMERICA OF THE EXISTENCE OF AN ALLEGED DEFECT SEND WRITTEN COMMUNICATION TO THE NATIONAL CUSTOMER RELATIONS DEPARTMENT ADDRESS LISTED BELOW BMW OF NORTH AMERICA CUSTOMER RELATIONS DEPARTMENT P O BOX 1227 WESTWOOD NEW JERSEY 07675 1227 Telephon
53. y Check condition of tires outer surface left right tread wear and pattern in case of uneven tread wear readjust wheel alignment if requested invoice separately Inspect entire body according to terms of rust performation limited warranty Must be performed at least every two years Engine Compartment Read out diagnostic system Check engine cooling system heater hose connections for leaks Check coolant level and antifreeze protection level Add coolant if required Check windshield washer fluid level and antifreeze protection Fill up and or correct if required Check air conditioner for operation Replace microfilter Note reduce replacement interval in dusty operating conditions Reset service interval indicator Check brake fluid level Add fluid if needed Inspection Body Electrical Z4 2 5i 3 01 Check battery state of charge indicator and charge if required Check lighting system i e headlights foglights parking back up license plate interior including map reading lights glove box flashlighi illuminated makeup mirrors luggage compartment area lights Check instrument panel and dashboard illumination Check all warning indicator lights check control Check turn signals hazard warning flashers brake lights horns headlight dimmer and flasher switch Check wipers and washer system s wiper blades washer j
54. your discount Exclusions Specifically excluded from coverage are Fines taxes or impound towing fees caused by a violation of local or state law Expenses related to hazardous weather conditions removal from snow ice etc Expenses for the removal of snow tires and mounting or removal of snow chains Services provided by Cross Country Motor Club Inc Boston MA 02155 except in Alaska California Hawaii Oregon Wisconsin and Wyoming where services are provided by Cross Country Motor Club of California Inc Boston MA 02155 The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New Vehicle Limited Warranty Summary of BMW Limited Warranties Months New Vehicle Warranty a 2 uzi Miles Rust Perforation VVarranty im years Unlimited Miles Federal Emission VVarranty All Emission Related Parts 24 2 000 Specific Control Devices pe Hu m years 80 000 Miles California Emission Control Warranty All Emission Related Parts 36 3 aE EU mi Specific Control Devices 84 7 en 000 Miles n ER Mes bal es 10 000 20 000 30 000 40 000 50 000 60 000 70 000 80 000 The California Emissions Control System Limited Warranty applies to all 2004 U S specification BMW vehicles sold leased and or registered in California Maine Massachusetts or Vermont 26 New Vehicle Limited VVarranty 2004 Models Valid only in the U S A and Puerto Rico
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