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Black Box KV150A-R2 User's Manual

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6. A A E F H F pare y E 3 U eRe Goo 768 CAT5 cables Ut E between Hubs and SBs I 5 el Three Hubs each with at least 4 Receive Modules a gt gt and 1 Transmit Module installed 96 CAT5 cables between y H Hubs and EXPs
7. Four Hubs each with at least 4 Receive Modules and 2 Transmit Modules installed
8. Switch Chanl Card Label Jumper DIP Switch Port 1 Lower Port 2 Upper s Address Letter Info Settings Settings Attached Tot Attached Tot JP25 ooo s2000 weg oo Jr gos Doo 70o JPO OO sooo soo s20 o0 JP O O Jrs Boo sm0 oo JP24 OO s2000 wis OO 4P23 00 0 P19 O O Jr5 OO 2000 Jrs O O Je BOO up2i 000 Jr7 DO O J13 0o JP26 Q Ol JP25 oo s2000 Jrs DO O wa oo sPi1 Q 0O 0o00 sP ool Boo eQ oo I2 Q00 s000 vPs Q OO Aoo
9. Switch Chanl Card Label Jumper DIP Switch Port 1 Lower Port 2 Upper Address Letter Info Settings Settings Attached Tot Attached Tot JP11 O O JP31 O 0 vPsif O O 18 O O 1 o O 1800 JP2 JP4 JP6 JP7 JP9 JP11 18 O 9 180 9 100 9 JPst O O yP101 G O Ol Jr121 8 O O Jn O O JP31 O O JPSsi O O 10 o O 1 o O 1800 JP2 JP4 JP6 JP7 JP9 JP11 10 O O 10 O 0 10 0 O JP81 O O O JP101 0 O O JP121 8 O Ol JO O O JP31 O_O JPsi G O O 118 O O 1 O 1800 JP2 JP4 JP6 JP7 JP9 JP11 10 O O 10 0 O 18 0 O JP81 9 O O JP101 8 O O JP121 O Ol JP11 O Ol JP31 O_O JPS51 O Ol 118 O O 18 0 O 1800 JP2 JP4 JP6 JP7 JP9 JP11 10 O 9 100 9 100 9 JP81 8 O O P100 O O JP121 0 O Ol JO O O JP31 O O J510 O Ol 10 0 Ol 1 O O 1800 JP2 JP4 JP6 JP7 JP9 JP11 10 O O 10 0 O 10 0 O JP81 0 O O JPi01 0 O O yP121 O O JO O O JP31 O O JP51 O O O 18 O O 1 O Ol 1800 JP2 JP4 JP6 JP7 JP9 JP11 18 O O 18 O O 18 O O JP81 0
10. 256 CAT5 cables Hub with at least 4 Receive Modules and 1 Transmit Module installed _ 32 CAT5 cables __ Pp Four EXPs each with at least two Receive Cards and four User Cards installed and sixteen user stations Figure 7 8 A 16 user 128 computer Multi system using one Hub CHAPTER 7 The ServSwitch Multi Hub 7 7 2 A 16 x 384 MATRIX In this configuration 16 users can simultaneously access 384 attached computers Here 256 computers have been added to the 16 x 128 matrix in Section 7 7 1 but any user can still freely connect to any computer This configuration uses three Hubs 48 ServSwitch Multi SB chassis to connect computers to the system and four ServSwitch Multi EXP chassis to connect the users With careful cabling you could interconnect a 16 x 384 matrix using only two Hubs each with six Receive Modules and two Transmit Modules installed but this would not leave much room for future growth 48 SBs each with at least four Transmit Cards and eight CPU Cards installed and 384 CPUs
11. RR aR aR RR ER ry RR ry 512 CAT5 cables between Hubs and SBs 128 CAT5 cables between Hubs and EXPs Eight EXPs each with at least four Receive Cards and four User Cards installed and 32 user stations Figure 7 10 A 32 user 256 computer Multi system using four Hubs 8 Operation 8 1 Basic Operation You can power up the computers you ve attached to your ServSwitch Multi system one at a time or all at once Operator intervention is not necessary during booting The first thing you should do after booting your system is to check the front panel LEDs of all of your non Hub ServSwitch Multi s because the LEDs provide your first indication of whether all system components are installed correctly or not as shown in Table 8 1 on the next page You can select a computer at the local console of a ServSwitch Multi Base Unit or MX by pressing the pushbutton corresponding to that computer s channel on the Switch s front panel On the Base Unit the channel letter will then be shown on the front panel alphanumeric display To select a
12. OOOOoo m Figure 9 2 The User Controls Menu 9 2 3 A Scanning To activate scanning through the User Control Menu which you can also do through keyboard commands see Section 8 6 first highlight the Scanning option Then use the space bar to cycle through the available scanning options Off By address and By name Press Enter to select your desired choice 9 2 3 B Menu Activation To enable or disable the activation of the on screen display system with any of the normal preprogrammed key sequences Ctrl twice Alt twice or Shift twice first highlight the Menu Activation option Then press the space bar to toggle between On activation enabled and Off activation disabled Press Enter to select your desired choice Be aware that if you disable normal menu activation the only way to get back into the on screen display system is to press the lt CM gt Command Mode hotkey sequence see Sections 8 2 1 and 8 12 to bring up the Command Line Entry Menu see Section 9 2 4 from there pressing Alt Tab will cycle through the other menu screens as normal CHAPTER 9 Using the On Screen Display UICD Consoles Only 9 2 3 C Switch Alt User Module To remotely switch another User Interface Card which can be a UUIC or UICD to a specific channel take these steps 1 2 3 Highlight the
13. Switch Alt User Module Control Alt User Module System Configuration Configuration Control F1 help Enter switch F11 more E Oooooo Co Figure 9 4 The Administrator Controls Menu 9 4 1 BROADCASTING ENABLE DISABLE BROADCAST MODE Highlight Broadcasting in the Administrator Controls Menu and press the space bar to toggle Broadcast Mode on or off For information about Broadcast Mode see Section 8 7 9 4 2 CONFIRM DELETES ENABLE DISABLE DELETE CONFIRMATION Use this option to specify whether users must confirm the deletion of a channel or user before the command is processed Highlight Confirm Deletes in the Administrator Controls Menu and press the space bar to toggle this option on or off 9 4 3 SYSTEM CONFIGURATION CONFIGURE SYSTEM FUNCTIONS Select this option in the Administrator Controls Menu in order to configure a variety of system functions as described in the following subsections 9 4 3 A Chassis Number If you don t have an Expansion Transmit Card KV1601C or KV1603C in the ServSw
14. co fa IC DE o Two Sosa oS HD26 q 0 0 male jil iij g Regular Expansion Receive Card EE E Al SBS Two ERE HD26 female o Oo o Front of 5 i P Rear of ServSwitch Multi ServSwitch Multi lt CAT5 Expansion gt Transmit Card oo co GE SS 2 a Si 0mm co 0 4 1x o 3 al s o 0 0 emale 80 0 0 oo CAT5 Expansion Receive Card 2 moc 0 ES So o Six op emale o ob oa oad O Og Sn On oo Figure 2 8 The ServSwitch Multi s Expansion Cards Each regular Expansion Card has two HD26 ports on it male on the Transmit Card female on the Receive Card each of these is an endpoint for an independent expansion link For example if you run cables from both of the ports on a Transmit Card to the corresponding ports on a Receive Card in another unit two different user stations on the other unit will be able to access different computers on the Transmit Card s unit at the same time Alternatively you can run a cable from each of the ports on a Transmit Card to a matching port on two different Receive Cards even if they are installed in different ServSwitch Multi units CHAPTER 2 Introduction Instead of single connectors the two ports on CAT5 Expansion Cards consist of three RJ 45 sockets each because three 4 pair cables are required to carry all of the signals necessary for expansion The ports of the regular Cards and the CAT5 Cards are shown in
15. AEBS mum _ aa aa EEE EE A EE EE fiz Four EXPs each with at least six Receive Cards and four User Cards installed and sixteen user stations Figure 7 9 A 16 user 384 computer Multi system using one Hub A SERVSWITCH MULTI 7 7 3 A 32 x 256 MATRIX In this configuration 32 users can simultaneously access 256 attached computers Here the 16 x 128 matrix in Section 7 7 1 is effectively doubled but any user can still freely connect to any computer There aren t enough dedicated signal paths from any one EXP to any one Hub or from any one Hub to any one SB to make this work But because each Hub has at least two paths to each EXP and at least two paths to each SB there is always at least one available pathway between each user and each computer This configuration uses four Hubs 32 ServSwitch Multi SB chassis to connect computers to the system and eight ServSwitch Multi EXP chassis to connect the users 32 SBs each with at least four Transmit Cards and eight CPU Cards installed and 256 CPUs
16. 6 Make sure that the affected computer s CPU Interface Card is configured properly especially if the computer is outputting sync on green See Sections 4 1 and 4 2 7 Make sure that the distance jumpers on any Transmit and Receive Cards between the console and the computer are set properly see Section 6 3 2 o SERVSWITCH MULTI 11 1 6 VIDEO CAN BE SEEN BuT IS SUPERIMPOSED ON ANOTHER COMPUTER S VIDEO 1 Make sure that no two ServSwitch Multis in your system are set to the same address 2 Make sure that all of the Expansion Cards in the system are plugged in completely and that their connecting screws are tight 11 1 7 VIDEO BLANKS OUT UNEXPECTEDLY 1 Check your administrator timeout see Section 9 3 2 A and or keyboard mouse inactivity timeout see Section 4 2 2 and make sure that both are set properly 2 Make sure that neither your monitor the selected computer nor any of the ServSwitch Multis in between have lost power 3 Make sure that the video cabling between the monitor and the selected computer has not come loose or been cut somewhere 11 1 8 THE ON SCREEN DISPLAY DOESN T APPEAR 1 Make sure that the User Interface Card to which your console is attached is in fact a UICD rather than a UUIC 2 Try getting the Command Line Entry Window to appear see Section 9 2 4 if you can make sure that you don t have menu activation turned OFF see Section 9 2 3 B 3 If your monitor is not a multisync t
17. Transfer security log Configure serial port Press SPACE to change ENTER to accept Baud rate 9600 Data bits 8 Stop bits 1 Parity None Flow Control Xon Xoff Date of first log record Sep 05 1998 Time of first log record 15 59 41 Transferring Security Event Log Records that have occurred since Sep 05 1998 15 59 41 nn Records transferred If there is any question about whether the transfer was successful compare the number of records you actually receive with the number of records that the Card says it transferred Repeat the transfer if the numbers don t match SERVSWITCH MULTI 10 4 8 TRANSFER CHANNEL LIST You can use the Serial Channel List Menu to edit the local Management Card s channel list in any of several ways see Section 10 3 1 Once you finish making your desired changes you can choose option 9 at the main menu in order to send the new and improved channel list to another Management Card elsewhere in your system or to receive the list from another Card if there s a better version elsewhere or if changes you made to the local Card s list turn out to have been mistaken When you select this option these lines will be displayed on the screen Transfer Channel List Configure Transfer Settings Press SPACE to change ENTER to accept Transfer Option Transmit You can can press Enter to accept the default Transmit option so that the local Management Card sends its c
18. 1 is the only valid option for any type of Card other than Management Cards Remote Flash ROM 1 7 1 Type in the number of your desired slot or press Enter to accept the default value As soon as you do so provided the addresses and the file are all valid the transfer begins Depending on whether the transfer succeeds or not one of these messages will be displayed Flash ROM download was SUCCESSFUL Flash ROM download FAILED CHAPTER 10 Using Management and Serial Control Cards 10 4 4 DOWNLOAD SERIAL PORT TO FLASH ROM DOWNLOAD FIRMWARE TO A CARD Option 4 allows you to transfer firmware upgrades from your computer to the Flash memory of any local Card through the Management Card s serial port When you select this option the Management Card will prompt you to set your computer s COM serial port to the settings required for the transfer to work 9600 bps 8 data bits 1 stop bit and no parity Download Serial Port to Flash ROM Configure your COM port for the following Baud rate 9600 Data bits 8 Stop bits 1 Parity None You will be prompted for the channel address of the Card you re downloading the firmware to press Enter if the destination is the Management Card itself Channel address 0 H You will then be prompted for the number of the slot in that Card s Flash memory that you want the firmware program to be installed in 1 is the only valid option for any type of Card other
19. 4 Set the software to use the correct COM port and set its serial communication parameters 1200 to 19 200 but not 14 400 bps no parity 8 data bits 1 stop bit and no flow control 5 Use lt CM gt ZF Enter to access the firmware configuration menu see Figure 8 2 at the end of this section e As above if you don t have a null modem cable 1 Store the new firmware files on the terminal capable computer 2 Attach the serial mouse strand of your console s User Cable to that computer s serial port 3 Run the terminal emulation software on the terminal capable computer 4 Set the software to use the correct COM port and set its serial communication parameters 1200 to 19 200 but not 14 400 bps no parity 8 data bits 1 stop bit and no flow control 5 Use lt CM gt ZS Enter to access the firmware configuration menu see Figure 8 2 at the end of this section Once you ve issued the appropriate command the ServSwitch Multi will switch control to the terminal capable computer autodetect the data rate the terminal is set for and match it Press Enter at the terminal PC s keyboard when the Switch prompts you to do so The Switch should display the main firmware configuration menu on your terminal screen Display chassis configuration Download local to remote Flash ROM Download Serial Port to Flash ROM you must choose this option to upgrade a Hub Quit Your choice Choosing option 1 by pressing 1
20. Switch Alt User Module option in the User Control Menu and press Enter Enter the chassis address of the remote User Interface Card If the remote User Interface Card that you want to switch is a UICD enter the administrator password for that Card If the remote module is a UUIC or local console module leave this field blank Enter the chassis address for the computer channel you want the remote User Interface Card to switch to If the remote User Interface Card is a UICD use the space bar to cycle through the access options Select the access you want the remote Card to have when the computer is selected If the remote Card is a UUIC or local console module this field is not applicable Press Enter to accept your selections The remote Card will now switch to the designated computer channel 9 2 3 D Control Alt User Module To remotely enter a command for another User Interface Card which can be a UUIC or UICD take these steps il 2 3 4 5 Highlight the Control Alt User Module option in the User Control Menu and press Enter Enter the chassis address of the remote User Interface Card If the remote User Interface Card is a UICD enter the administrator password for this module If the remote module is an UUIC or local console module leave this field blank Enter the command you want the remote User Interface Card to execute Press Enter to accept your selections The remote User In
21. ek Sk ek ek Bk Sk dd dl ok Sk dd ld h h mh mh mb mi mh As unit address settings these are reserved Do not set any of your ServSwitch Multis to be 0 or 155 8 Appendix D Cables We offer a large number of cables for use with the ServSwitch Multi This appendix lists those we currently have available and their connectors NOTE Cable product codes availability and construction are subject to change without notice D 1 CPU Server Cables All CPU Cables have an HD44 male connector on the end that plugs into the ServSwitch Multi At the CPU end all audio type cables have 1 RCA mono male for audio input 1 RCA stereo male for stereo output and 1 DB9 female for serial device I O Description Cable Prod Lengths CPU End Keyboard Video Mouse Port Codes Connectors PS 2 and PC AT Standard ccccee KV2020 R2 8ft 2 4 m 1 HD15 male for VGA video KV2025 20 ft 6 1 m 2 6 pin mini DIN male for PS 2 keyboard mouse KV2030 30 ft 9 1 m 1 5 pin DIN male for PC AT keyboard 1 DB9 female for serial mouse AUGIO AE KV2040 R2 8ft 2 4 m KV2060 R2 20 ft 6 1 m KV2080 R2 30 ft 9 1 m Mac with Older Mac Video Standard KV2220 8 ft 2 4 m 1 DB15 male for Mac video KV2225 20 ft 6 1 m 2 4 pin mini DIN male for ADB keyboard mouse KV2230 30 ft 9 1 m AUTO atico KV2240 8 ft 2 4 m KV2260 20 ft 6 1 m KV2280 30 ft 9 1 m Mac with VGA Video Standardan KV2920 8 ft 2 4 m
22. 4 4 4 N N N J jm Ool23 45 67 8 j jm Ju foil 2345 67 8 N A m Ju l l l 012345678 N Dal Juro p ft ft et foil 2345 67 8 N a Ju N N N CAE RL 4 12 ot 2 2 E 5 BOBBBBBB 13 N 01 23 4 5 6 7 8 ot 22 E A oi 23 4 5 6 7 8 8 in H 16 Only one of the three 8 position DIP switches is shown here because all three DIP switches must be set the same way Tlf this port is connected to a port on a Receive Card in a ServSwitch Multi Base Unit MX EXP or SB record that Receive Card port s switch address and channel letter here If this port is connected to a port on a Receive Module in a ServSwitch Multi Hub record that Receive Module port s switch address slot letter and port number here aa APPENDIX A Configuration Charts Cha
23. Brackets lt gt around the Address heading will confirm that sorting by address is the active sort order Sort the channel list by name Brackets lt gt around the Name heading will confirm that sorting by name is the active sort order SERVSWITCH MULTI 10 3 1 B Searching the Channel List Channel searching will be based on the currently active sort order If you are currently sorting by name a search will be performed on the Name field If Address is the current sort field a search will be performed on the system addresses To search bring up the Serial Channel List Menu and enable the sort order of your choice Next enter the first letter or number you wish to sort on The next key you press will add the second letter or number to your search string and so on For example if you are sorting by name entering M will move your cursor to all entries that begin with the letter M Enter A and your cursor moves to entries beginning with MA Continue until you reach your desired entry 10 3 1 C Crossloading the Channel List Once you edit the channel list you can send it to the other Management Cards in your system with option 9 in the System Management Tools Main Menu Transfer Channel List See Section 10 4 8 for more information 10 3 2 THE ADMINISTRATOR CONTROLS MENU This menu contains two options for ServSwitch Multi maintenance and troubleshooting System Management Tools and System
24. KV1702C plus Category 5 expansion cables EYN737MS MM to connect the Hub to the other Switches in your system 2 6 2 RACKMOUNTING THE SERVSWITCH MULTI OPTIONAL The ServSwitch Multi SB and ServSwitch Multi Hub can be mounted in a standard 19 equipment rack without any additional hardware Just match the holes in the protruding ends of the Switch s faceplate to an appropriate set of matching holes on your equipment rack then fasten the assembly to the rack using your own screws bolts or cage nuts not included If you want to mount a ServSwitch Multi Base Unit you 1l need a ServSwitch Multi Rackmounting Kit RMKI19L to mount a ServSwitch Multi EXP you ll need the RMKI9LE Kit See Appendix F for instructions on how to rackmount either of these models The ServSwitch Multi MX is not designed to be rackmounted SERVSWITCH MULTI 2 6 3 DESCRIPTIONS OF THE SERVSWITCH MULTI BASE UNIT AND MX AND THEIR COMPONENTS The front panel of a ServSwitch Multi Base Unit KV150A R2 or ServSwitch Multi MX KV155A has nine connectors shown in Figure 2 2 one for each of these peripheral types e PS 2 keyboard e PS 2 mouse e Serial mouse e Macintosh Apple Desktop Bus mouse and keyboard e Sun mouse and keyboard e VGA video e RS 232 serial port device e Microphone e Speakers You can use these connectors to attach a keyboard monitor and mouse and optionally a microphone speakers and serial device to the Switch s front p
25. N For MXs the Local Console Module will always be listed as channel E For Hubs the Front Panel Element will always be listed as channel J 2 The Card Type column shows what type of component it is LCI Local Console Module XPAC CPU Interface Card XPLU Universal User Interface Card XPDU User Interface Card with On Screen Display XPXT regular Transmit Card XPXR regular Receive Card XPST CAT5 Transmit Card XPSR CAT5 Receive Card XPIQ Management Card and XPSI Serial Control Card Current User Card firmware can t recognize the codes that the Hub s Modules and Front Panel Element return so is reported for these 3 The HW Rev column lists the revision level of the component s hardware 4 The EPROM FW Rev column lists the revision level of the component s original firmware that is the firmware burned into its EPROMs at the factory 5 The EPROM FW Rev column lists the revision level of the most recent firmware if any that has been downloaded to the components flash ROMs 6 The Serial column lists the component s serial number Unless the component is an eval demo or special unit the serial number should always be numeric 7 The Other Information column shows the Switch s best guess of what the component is attached to if anything based on the states of the ground leads of the component s connec
26. keep track of the configuration of your ServSwitch Multi system First make one copy of page 139 Then for each ServSwitch Multi Base Unit MX EXP or SB in your system make a copy of all of the applicable pages from 140 to 143 Also make a copy of pages 144 and 145 for each ServSwitch Multi Hub in your system As you configure and install Cards Modules and associated equipment in your system please make a complete record of each channel s configuration information on the appropriate pages and update this information whenever you make changes If you need to contact Black Box Technical Support have all this info on hand and please fill out a copy of the Problem Report in Appendix B before you call The six pages from page 140 through page 145 are divided into six configuration charts one chart for each type of configurable ServSwitch Multi add in Card or Module For the Cards fill out one record in a copy of the appropriate chart for each channel that you ve installed a given type of Card in Chart A 1 for CPU Interface Card channels A 2 for User Interface Card channels A 3 for Expansion Transmit Card channels or A 4 for Expansion Receive Card channels For the Modules fill out one whole chart for each Module Chart A 5 for Transmit Modules or A 6 for Receive Modules Remember that CPU Interface Cards have HD44 connectors User Interface Cards have HD62 connectors Transmit and Receive Cards have two HD26 or six RJ 45 connectors Manageme
27. untranslated untranslated untranslated untranslated untranslated untranslated lt power amp command untranslated untranslated untranslated untranslated untranslated Option Alt untranslated See Section 4 2 3 SERVSWITCH MULTI Table 8 3 Remapping of the 104 105 key Windows ready PC keyboard When the Switch receives this key from the PC keyboard F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 Keypad Num Lock Keypad Keypad Keypad Alt Win App Ctrl A Win Start It sends this character to the selected Sun computer Stop Again Props Undo Front Copy Open Paste Find Cut O power command Compose Help Mute Vol Vol command command undefined untranslated It sends this character to the selected Mac computer when WIN95 remapping is enabled untranslated untranslated untranslated untranslated untranslated untranslated untranslated untranslated untranslated untranslated lt power command untranslated untranslated untranslated untranslated untranslated command Option Alt undefined untranslated lt sends this character to the selected Mac computer when WIN95 remapping is disabled untranslated untranslated untranslated untranslated untranslated untranslated untranslated untranslated untransla
28. you must use a serial mouse rather than an Apple mouse This is because while the remapping functions discussed in this section make it possible for a Mac keyboard attached to the Switch to emulate the functions of a PC or Sun keyboard at the time of this writing there is no way for a one button Apple mouse attached to the Switch to emulate a mouse with more buttons text continues on page 89 When the Switch receives this key from the PC keyboard F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 Keypad Num Lock Keypad Keypad Keypad Alt Ctrl It sends this character to the selected Sun computer Stop Again Props Undo Front Copy Open Paste Find Cut O power command Compose Help Mute Vol Vol command untranslated It sends this character to the selected Mac computer when DIP switch translation is enabled untranslated untranslated untranslated untranslated untranslated untranslated untranslated untranslated untranslated untranslated lt power Option Alt untranslated untranslated untranslated untranslated untranslated command untranslated CHAPTER 8 Operation Table 8 2 Remapping of the 101 102 key PC keyboard It sends this character to the selected Mac computer when DIP switch translation is disabled untranslated untranslated untranslated untranslated
29. your console should follow when you are in Follow Mode e Enter the Save command lt CM gt SAVE Enter to save the Follow Leader setting in nonvolatile memory e Issue the Follow Go command lt CM gt FOLLOW Enter to activate Follow Mode e Issue the Follow Halt command lt CM gt FOLLOW Enter to quit Follow Mode 8 9 Swap Mode In Swap Mode two users can automatically exchange a pair of computer channels whenever one switches to the other s channel For example suppose John and Melissa are users at different consoles in a ServSwitch Multi system When Melissa starts working on John s computer John wants to be automatically switched to Melissa s computer and vice versa John and Melissa both place their consoles in Swap Mode Now John and Melissa will swap channels when either one switches to the other s computer You can control Swap Mode with these keystroke sequence commands e Issue the Swap Partner command lt CM gt SWAPAdd Enter to identify a user channel as the partner you want to swap computer channels with when you are in Swap Mode e Enter the Save command lt CM gt SAVE Enter to save the Swap Partner setting in nonvolatile memory e Issue the Swap Go command lt CM gt SWAP Enter to activate Swap Mode e Issue the Swap Halt command lt CM gt SWAP Enter to quit Swap Mode 8 10 Privacy Mode When you select your computer channel in Privacy Mode by entering
30. 14 400 bps no parity 8 data bits 1 stop bit and no flow control 6 Use lt CM gt ZB Enter to access the firmware configuration menu see Figure 8 2 at the end of this section If none of the computers attached to your ServSwitch Multi system through a User Interface Card has both an RS 232 serial port and terminal emulation software you ll need to place a computer that does nearby Once you do the question becomes whether or not you have a null modem cable such as our product code EYN257H 0006 FF handy If you do 1 Store the new firmware files on the terminal capable computer 2 Go to a monitor keyboard and mouse that are attached to either a a User Interface Card with On Screen Display UICD our part number KV2550C R2 or b the Local Console Module of a Base Unit or MX This procedure can t be done from a console attached to a Universal User Interface Card UUIC our product code KV2500C If you choose to use a UICD console run the null modem cable from the terminal capable computer s serial port to the serial device not serial mouse connector the one without a yellow band on your console s User Cable If you choose to use a local console run the null modem cable from the terminal capable computer s serial port to the local console s SERIAL PORT connector on the front panel of the Base Unit or MX 96 CHAPTER 8 Operation 3 Run the terminal emulation software on the terminal capable computer
31. 195 196 197 198 199 200 201 202 203 204 Binary No DIP Switch Positions 87654321 10011010 10011011 10011100 10011101 10011110 10011111 10100000 10100001 10100010 10100011 10100100 10100101 10100110 10100111 10101000 10101001 10101010 10101011 10101100 10101101 10101110 10101111 10110000 10110001 10110010 10110011 10110100 10110101 10110110 10110111 10111000 10111001 10111010 10111011 10111100 10111101 10111110 10111111 11000000 1000001 1000010 1000011 1000100 1000101 1000110 1000111 1001000 1001001 1001010 1001011 1001100 pu ee Cre Ces Cree res Cees Coes Crees Coes Crees Cre Dec No 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 Binary No DIP Switch Positions 87654321 11001101 1001110 1001111 1010000 1010001 1010010 1010011 1010100 1010101 1010110 1010111 1011000 1011001 1011010 1011011 1011100 1011101 1011110 1011111 1100000 100001 100010 100011 100100 100101 100110 100111 101000 101001 101010 101011 101100 101101 101110 101111 110000 10001 10010 10011 10100 10101 10110 10111 11000 1001 1010 1011 1100 1101 1110 1111 hd dd do dd dd dl dd dl dd dd dd dd dedo dd dd do dd dd do dodo dd dd dh dd dd dd od pa eo CU CS CU E E EE
32. 7 Broadcast Mode dile 91 S8 Folow Mode AAA A A AAA AAA ia 92 A iss reee LEE E E E EEE EERTE EEEE OEL EEEE 92 Bil Privacy Mode E E 92 SI Comm MOT Warde siii vr A AR 93 8 12 Choosing an alternate Command Mode Hotkey siria din 93 8 13 Upgrading Card Module Firmware Through Consoles Serial Ports ooinccniocncnonaninanonanacinanonas 94 8 14 Overridmg the Settings of a CPU Interface Card s DIP Switches ssncincionosirssiiiacicicicn cord 98 8 15 Other Commands System Control and Maintenance e ccccocononncnnnnnnnnnonnnanonanonannncnononananonineninnc nns 99 9 Using the On Screen Display UICD Consoles Only rassier atasane eiconig 101 ON DE DA ata PPP cerise suura ES E EE E ARE desssoenbiasaeseavores 101 Va Fear ES oeeo lt Recvees cer sdexwanve save sven sven pnsedec ca ic cd el de dy de sua uesasesanes oben do AET EEEE E 101 9 12 Logging Im and Our Of the System sinioreso raean bans tnstelu sate sasacevochesesssalasaiaeasaionss 101 92 O e Mo AAA einen eee A EENS EEE GE EEEE EE SREE 102 AL The Channel Lt MENU sii o 102 9 2 2 Th User List Menu Administrator Only spin 103 9 2 3 The User Administrator Controls Menu ssesesesssseseresesssessessscessescrereseresrsssseerssecerereeeeeee 104 AS E NN 104 9 2 9 B Men ACUVACION deeree sreo r irera rran EEE EE RE AEE REENER EE EE ETE 104 12 30 Switth Ali User Module ciar ti 105 9 253 Control Alt User Module cusco rd 105 9 2 4 The Command Line Entry Window scevenrscciscccsscssueessssesse
33. 9600 bps software or no flow control up to 115 200 bps The ServSwitch Multi s Serial Control Cards support user configurable RS 232 connections from 1200 to 19 200 bps using 7 or 8 data bits even odd or no parity 1 or 2 stop bits and hardware software or no flow control SERVSWITCH MULTI 2 5 Safety Precautions To avoid potential video or keyboard problems with the ServSwitch Multi take these precautions e If the site has 3 phase AC power make sure that each ServSwitch Multi and all of the computers and monitors attached to it are on the same phase For best results they should be on the same circuit e Use adapter cables supplied by Black Box only To avoid potentially fatal shock and possible damage to equipment take these precautions as well e Do not use 2 wire extension cords with the ServSwitch Multi e Test the AC outlets that the monitors and computers are plugged into for proper polarity and grounding e Plug the ServSwitch Multi and all monitors and computers into grounded outlets only If you are plugging the Switch and any attached equipment into a backup power supply BPS or uninterruptible power supply UPS you should plug the Switch monitor and computers into the same supply if at all possible e With the exception of adding or removing Cards you should power down the ServSwitch Multi and all attached computers before you service the unit in any way Always disconnect the power cord from the unit when you pow
34. CAT5 Transmit Cards eight CAT5 Receive Cards and 64 expansion cables a significant savings In this picture each line between the EXP units and the Hub represents four cables Figure 7 1 A 16 user 16 computer ServSwitch Multi system without a Hub above and with one below a CHAPTER 7 The ServSwitch Multi Hub The Hub shown in Figure 7 2 is a rackmountable chassis that s 9U 15 75 40 cm high It contains two power supplies two fan assemblies and as many as nine total Transmit Modules and Receive Modules The power supplies are fully redundant and hot swappable so you can replace one at any time without powering down the system Fan assemblies are also hot swappable but both are needed to cool a fully loaded Hub chassis Each Transmit or Receive Module contains 16 pairs of RJ 45 female connectors One RJ 45 of each pair accepts the Category 5 video cable from the video bottom R
35. Card console in your system These cables are 1 foot 0 3 m 10 feet 3 m or 20 feet 6 1 m long and have an HD62 male connector on one end They have different numbers of connectors on the other end depending on the options you ordered see Table 3 1 below and the corresponding subsections on the following pages In order to connect a non multisync monitor you ll also need a special adapter see Section 3 3 4 Things to be aware of when you make User Cable connections of any type e As you attach the console equipment to each User Interface Card finish filling out the Card s record in the System Configuration Chart see Appendix A The Cable s audio strand connectors are very similar to each other but the microphone strand has a blue band around it so that you can tell the two apart Similarly on some versions of the Cable the mouse strand connector is the same as the connector on the keyboard strand or serial device strand so the mouse strand has a yellow band around it so you can tell it apart Some speakers headphones and microphones have plugs and jacks different from the type that the ServSwitch Multi s audio cables are designed for If this is the situation with your audio equipment you will need adapters to connect your equipment to the ServSwitch Multi system These adapters are commonly available call your local electronics supply store for more information For serial connections ifyou want to connect an Apple dev
36. Figures 2 9 and 2 10 the pairing of the CAT5 RJ 45 connectors is shown in Figure 2 11 oe PR3 l PR2 PR1 PR4 lt Multimedia Port 2 lt j Kybd Mouse Port 2 S Video Multimedia Port 1 Kybd Mouse Port 1 Video 12345678 aa A i Pr 1 Pins 5 wht blu amp 4 blu wht Figure 2 9 Ports Figure 2 10 Ports Pr 2 Pins 1 wht org amp 2 org wht on regular on CAT5 Pr 3 Pins 3 wht grn amp 6 grn wht Expansion Cards Expansion Cards PEA CA a a Figure 2 11 Pinning and pairing of CAT5 Cards RJ 45 connectors Ifyou are using regular Expansion Transmit and Receive Cards you will run a regular Expansion Cable shown in Figure 2 12 between a Transmit Receive Card pair This cable is available in stock lengths of 10 feet 3 m product code KV1600 25 feet 7 6 m KV160025 50 feet 15 2 m KV160050 and 100 feet 30 5 m KV160100 If you are using CAT5 Expansion Transmit and Receive Cards you will run three four pair straight through pinned solid conductor CAT5 twisted pair cables product code EYN737MS MM shown in Figure 2 13 between a Transmit Receive Card pair This CAT5 cable is available in stock lengths of 10 feet 3 m 50 feet 15 2 m 100 feet 30 5 m or 250 feet 76 2 m or you can order it in custom lengths Figure 2 12 Regular Expansion Figure 2 13 CAT5 Expansion Cable KV160xxx Cable EYN737MS MM SERVSWITCH MULTI 2 6 5 DESCRIPTION OF
37. Functions of the Hub s LEDs There are two LEDs on the Hub s front panel one green and one red The green Power LED is continuously lit while the Hub is power ON The red Fail LED will begin blinking if the Hub detects a malfunction in one of its fan modules or power supplies The Fail LED will continue to blink until you look at the problem report in the System Status screen in the Hub s LCD panel see Section 7 5 5 Once you do so the Fail LED will remain continuously lit until a the problem is resolved the LED will go dark or b another problem is detected the LED will start blinking again CHAPTER 7 The ServSwitch Multi Hub 7 5 The Functions of the Hub s LCD Panel and Pushbuttons There is also a 4 line by 20 character LCD panel on the Hub s front panel You can use this display and its four associated pushbuttons Up Down Escape and Enter to configure your Hub view its status etc 7 5 1 THE IDLE DISPLAY SCREEN As soon as you power on your Hub the Idle Display screen appears KV170RA Chassis nnn Serial nnnnnnnnnn www blackbox com This is the Hub s starting screen Chassis nnn is the Hub s chassis number as shipped from the factory it will be 000 and must be changed see Section 7 5 3 Serial nnn is the Hub unit s unique serial number which can t be changed All of the Hub s other screens described in the following subsections can be accessed from here by pre
38. Mouse Port to Audio In Port to Audio Out Port blue band For a newer Sun compatible computer outputting VGA type video on an HD15 connector the Server Cable you ll need will be labeled KV2420 KV2425 etc instead of KV2320 KV2325 etc see Table 4 2 Rather than a 13W3 male connector as shown above the cable will have an HD15 male VGA connector as shown in Section 4 4 1 Otherwise the two types of cable are identical To install your cable and computer at each chosen computer channel first plug the Server Cable s HD44 connector into the matching connector on the CPU Interface Card When you re sure the connection is firmly seated secure it by tightening the associated thumbscrews Now power down the computer and plug the connectors at the end of the Sun style Server Cable s video port and keyboard mouse port strands into the appropriate ports on your Sun compatible computer If the Server Cable is an audio type it will have two additional connectors RCA plugs for a mono audio input and stereo output Attach these to any appropriate audio ports or equipment as desired CHAPTER 4 Installing CPU Interface Cards Server Cables and Computers 4 4 4 For RS 6000 AND SGI COMPATIBLE COMPUTERS If on a given channel you are using an RS 6000 compatible workstation computer that supports standard VGA video use the same equipment and procedures as you would to install a PS 2 compatible machine see Section 4 4 1 If you are using
39. SESSION sssr neinet etnir e EEEE a 119 10 3 3 B How 10 Open a SESSION seri A 119 10 3 3 C How To Make Your Session Persistent and Scrollable Using History Mode 120 10 33 OW to Close aA SESSION demorar aonr RAEE EE EAE AERE EE ET EREE Ei 120 10 4 Using the System Management TOS 14 ccc ccisetsocsrscsesessstessesobnboa EEE EEE EEE 121 104 1 Display Chassis CONTEO aran a a Ati 122 10 4 2 Display Flash ROM Status iii id 123 10 4 3 Download Local to Remote Flash ROM Crossload Firmware Between Cards 124 10 4 4 Download Serial Port to Flash ROM Download Firmware to a Card cocoonnnnnnnnnnnnnnn 125 10 4 b Search tor Connected Chassis incita ira iia 126 10 4 6 Set Date and TIME secsssiessrseoseresorstssscststevssscscsvossueasasvanaveces on oeenetasatesesutessvesessueanseseontsyones 126 MAS Tester Sec E cca eee eee 127 104 5 Transfer Channel Estadilla is 128 10 4 9 Main Menu Serial Port Enable Disable cccooncccncnnnoncccnnnnnnccconononocccnnononacccnnoninaccnnnnns 128 10 5 Using the Security MONItOr serecek iine a e E EEE EE A VA beens decane A OEE aa eNet 129 1091 TheAc ve User Distant ciccario siactesckes sguetsates esses rE ri Ea E EE E EAEra EOE E EEI ER TF 130 10 5 2 The Alert Message Win ow ise i5sidescciedsdeesidi de sesevesesnssteontn nos ses 4acdcave tens tii cios 130 10 95 35 Khe Los Window sidra odo 131 0 TABLE OF CONTENTS Chapter Page ll Trombleshoouao serie e eE E EE Ee sates y
40. THE SERVSWITCH MULTI HUB AND ITS COMPONENTS The ServSwitch Multi Hub KV170RA is a cube that fits in 9U 15 75 40 cm of vertical rack space Internally it will contain two power supplies and two fan assemblies for redundancy once you install them they re shipped uninstalled to lessen the chance that they might be damaged in transit The most prominent features of the Hub s front panel as shown in Figure 2 14 are a 4 x 20 character LCD panel and four associated buttons with which you can control and configure the Hub through an internal menu system The Hub s front panel also has POWER and FAIL LEDs as well as an RJ 45 serial port that currently has no function but might be enabled with future firmware upgrades The front panel is controlled by a special internal Front Panel Element The Hub s nine plug in Module slots are channel A through channel I For Flash upgrading purposes only the Front Panel Element is channel J that channel can t be selected and is not recognized for any other purpose o lt gt BLACK BOX 724 746 5500 Figure 2 14 The front panel of a Hub The Hub isn t like the other ServSwitch Multi models No computers or user station consoles can be directly attached to it It s not designed to accept Interface Cards regular Expansion Cards or any other type of Card that the other models support Instead it functions as a central housing for as many as nine Transmit or Receive
41. Video Jumpers Default IBM VGA SVGA setting Figure 4 1 The CPU Interface Card s video jumpers Refer to the configuration diagrams in Figure 4 2 on the next page for all of the possible settings of these jumpers On each Card set the jumpers appropriately for the computer you will be attaching then add this information to the Card s record in the System Configuration Chart see Appendix A You might want to consult the manual s for your computers video cards and or monitor to make sure which of the possible settings is the best for any given computer in your system SERVSWITCH MULTI Figure 4 2 The possible settings of the Card s video jumpers Ojo w O O Apple Std VGA Apple Std VGA Horizontal and Composite Vertical Sync Sync Apple HiRes Apple HiRes Apple Color RGB Apple Color RGB Horizontal and Composite Horizontal and Composite Vertical Sync Sync Vertical Sync Sync Apple 19 Color Apple 19 Color Apple 16 Color Apple 16 Color Horizontal and Composite Horizontal and Composite Vertical Sync Sync Vertical Sync Sync Sun 1152 x 900 Sun 1152 x 900 Sun 1152 x 900 Sun 1280 x 1024 Sun 1600 x 1280 66 Hz 76 Hz 76 Hz 76 Hz 76 Hz There are two jumper settings for Sun 1152 x 900 76 Hz displays because some will require one of these jumper settings and some will require the other there is no way to tell which other than by trial and error CHAPTER 4 Installin
42. a tata 66 a AA A A A A 66 7 4 The Functions of the Hubs LEDS india 70 7 5 The Functions of the Hub s LCD Panel and Pushbuttons svinniiciicia 71 7 5 1 The Idle Display Scree A ia 71 12 The Gontrast SOHC OU seesinane aeeai eae eA aE R EO aea DREE ENa 72 vas The Chassis ID and Change ID Screens riadas 12 7 5 4 The Installed Modules and Module Details Screens incidi 73 7 5 5 The System Stat s and Status Details Screens aria 73 7b The Serial Port and Edit Mode Screens id dd 74 7 5 7 The Link Status Select Slot and Select Port Screens eccccoccccnononanannncnnnannonoconanannnnnccccnnannno 74 7 5 8 The Language and Change Language Screens tai ii 75 TO Flash Upgrading in EEA 75 737 sample Systeri Cora AOS sedante ipadadas 76 Tr oc ME at R Geen me P REROTS CUED OY VO Pe WEEE EE W SORT EE S 76 TAE AOS IMA a acuiasais 77 A FeO MINIK A 78 TABLE OF CONTENTS Chapter Page Oo esoo o RIIIE oo PP PPP PP o A vam tceets 79 O O A EOE Ene Aan Tne aR SSR E SO 79 92 Keyboard Control italia vous sensh vnddea dead eshacduseduewsteaacevbepvounns oes 81 92 1 Keystroke NOUAU OM curia A ts id 81 8 2 2 Keyboard Based Switching src ai 81 83 lo Opera OM AA PP RA sag vesebubestied stables esdaasduedesteheob vsbibesveaets 82 84 Multiplatform Keyboard Mapping Character Translation s ccssasccssciesssnisveaseceresseesvenonnoannnnns 84 8 9 Audio and Serial Functions Audio Gables Only ss asian 89 AA PO Po A EEN Nnna n ak ES E ESETE EREE EE E aaie 90 8
43. an RS 6000 compatible workstation that outputs its video on 13W3 or 3C3 connectors or if you are using an SGI Silicon Graphics compatible workstation connect your computer equipment as directed in Section 4 4 1 with this exception Plug the male side of the appropriate adapter into the workstation s video port then plug the video strand of your KV20x0 cable into the adapter s HD15 female side e KV16RS6 2 for RS 6000 HD15 F to 13W3 M e KV163C3 2 for RS 6000 etc HD15 F to 3C3 M or e KVI6SGI 2 for SGI HD15 F to 13W3 F If the workstation outputs sync on green as will always be the case if it has a 3C3 video port and your monitors do not all support sync on green be sure to set positions 1 through 3 of the CPU Interface Card s DIP switch to OFF OFF ON the setting that causes the Card to generate horizontal and vertical sync from sync on green see Section 4 2 Be aware that in order to use a UICD s on screen display with a non multisync monitor you ll probably have to change the display s default synchronization See Section 9 5 SERVSWITCH MULTI 5 Installing Management and Serial Control Cards and Associated Equipment IMPORTANT NOTE If you are installing a cascaded ServSwitch Multi system you should make sure your Expansion Cards and Cables are installed properly before you begin installing other types of Cards or attaching devices to the system Refer to Chapter 6 and if your cascaded system includes any
44. around it so that you can tell the two apart Similarly on some versions of the Cable the mouse port strand connector is the same as the connector on the keyboard port strand or serial port strand On these Cable versions the mouse port strand has a yellow band around it so you can tell it apart Some speakers headphones and microphones have plugs and jacks different from the type that the ServSwitch Multi s audio cables are designed for If this is the situation with your audio equipment you will need adapters to connect your equipment to the ServSwitch Multi system These adapters are commonly available call your local electronics supply store for more information For serial connections if you want to connect an Apple serial port or a serial port with a connector other than a DB9 female see Appendix E Table 4 2 Product codes for Server Cables Platform Product Codes 8 2 4 m 20 6 1 m 30 9 1 m 8 2 4 m 20 6 1 m 30 9 1 m Standard Standard Standard with Audio with Audio with Audio IBM PS 2 or PC AT KV2020 R2 KV2025 KV2030 KV2040 R2 KV2060 R2 KV2080 R2 Section 4 4 1 Apple Mac with Apple KV2220 KV2225 KV2230 KV2240 KV2260 KV2280 video Section 4 4 2 Apple Mac with VGA video KV2920 KV2925 KV2930 KV2940 KV2960 KV2980 Section 4 4 2 Sun Microsystems with KV2320 KV2325 KV2330 KV2340 KV2360 KV2380 Sun video Section 4 4 3 Sun Microsystems with KV2420 KV2425 KV2430 KV2440 KV2460 KV2480 VGA video Section 4
45. computer channel from any console user station attached to a User Card you have to either use the Card s on screen display see Chapter 9 or type in a keystroke sequence from that console s keyboard as described in Section 8 2 The indicator lights LEDs on the front panel of a non Hub ServSwitch Multi unit will change depending on which of the unit s channels are selected Again refer to Table 8 1 on the next page Unless you use the on screen display in order to a switch channels from a console attached to a User Card or b use the ServSwitch Multi s channel scanning feature see Section 8 6 you must first place your system in Command Mode by pressing and holding your keyboard s Num Lock key pressing and releasing the keypad minus key and releasing Num Lock As long as you are operating in Command Mode e whatever you type will be intercepted by ServSwitch Multi none of your keystrokes will be forwarded to the attached computer and e the Num Lock Caps Lock and Scroll Lock LEDs on your keyboard will blink You can exit Command Mode by pressing the Enter or Escape key on your keyboard For more information about Command Mode see Section 8 2 The ServSwitch Multi Base Unit has an alphanumeric display on its front panel This display reflects the active channel for the local user console For units with an address between 1 and 9 the display will show the unit address and the channel For units with addres
46. de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada Contents Chapter Page Digs SPE CHICA OMS srl di A is 10 Ze OOOO rr A A AN 14 2 VEN ridad 14 2 2 Features anid DE ri teesis dd taa ESNEVEN E N a aeaeo TESES ESEE EAE NE EN ERN 15 Bed A Typical Applied A 16 A O A IZ 279 Safety PTECALLONS ir AAA AAA AAA 18 20 The System and IVS COMP OWI US ini AAA AAA AAA AAA AAA AA 18 2 6 1 The Complete ServSwitch Multi Package and Other Components You ll Need 18 2 6 2 Rackmountng the SerySwitch Multi Optional srt cana 19 2 6 3 Descriptions of the ServSwitch Multi Base Unit and MX and Their Components 20 2 6 4 Descriptions of the ServSwitch Multi EXP and SB and Their Components 064 23 2 6 5 Descriptions of the ServSwitch Multi Hub and Its Components omoccnconcnionononnaninnnnanncinnnnos 26 3 Installing User Interiace Cards User Cables and Console Devi
47. indicates a Receive Module is installed a T indicates a Transmit Module For more detailed information about your installed modules press the Hub s Enter button at this screen The Module Details screen appears Slot A type Hardware Firmware Ser No Hardware revision firmware revision and serial numbers are displayed for the Module installed in slot A Press the Up and Down buttons to cycle through the information for all nine slots When you are finished viewing this information press the Hub s Escape button to return to the Installed Modules screen 7 5 5 THE SYSTEM STATUS AND STATUS DETAILS SCREENS Press the Hub s Down button three times from the Idle Display screen or once from the Installed Modules screen to reach the System Status screen SYSTEM STATUS FAN modules OK PSU1 OK PSU2 OK If the red Fail LED on your Hub s front panel is blinking this screen will show you whether the problem lies with one of the Hub s fan modules with PSU1 its upper power supply or with PSU2 its lower power supply Once you leave this screen by pressing the Escape button the LED will change from blinking to steadily lit until either the problem is resolved the LED will go dark or another malfunction occurs the LED will start blinking again For more detailed information about the fan assemblies or the power supplies output voltages press the Enter button at the System Status screen
48. menu directly until this setting is switched back to DISABLED o CHAPTER 10 Using Management and Serial Control Cards 10 5 Using the Security Monitor Once you have cycled to the Administrator Control Menu with Alt Tab choose the System Security Monitor option You can also use the keyboard shortcut Alt T from any menu when the Management Card is selected A screen like the one shown in Figure 10 4 will appear on your monitor Active User List Alert Message User Selected Chan may 14 98 11 28 00 Src 1L LOGIN FAILED INVALID PASSWORD John Username Administrator Gene May 18 98 15 42 25 Sre 2 K ACCESS DENIED INVALID PASSWORD Kyle 1 J Username Administrator Administrator 4 A Administrator 3 B Log Window Time amp Date ALERT Source Description 00 3C Select Username 3C Select Username G 3C Select Username 3C Select Username Select Username B B B 3C Select Username Kyle ch J 5 B A Select Username Gene channel 1 B 3c 3c TAB Select next window PAGEUP Display previous page PAGEDOWN Display next page HOME Top of log END Bottom of log Workstation Router_ Network Hub 1 2 XP Monitor_0 0 Figure 10 4 The Security Monitoring screen The Security Monitoring screen is a three part window featuring the Active User List the Alert Message Window and the Log Window Press the Tab key to select the active window Available options for the active window
49. obs ssbaessrassbatsdete Dee setavessuachatcssbnertesest sys 132 111 Common Problems seins 152 11 1 1 A ServSwiteb Multrs Front Panel LEDs Ate Blinking siii 132 11 1 2 The LEDs for a Transmit Card or Receive Card Channel Do Not Light 132 beled A Channel Cannot Be Selected ronie ea Eaa sve die deve E RE E 132 11 1 4 A Computer Channel Can Be Selected But You re Not Getting Any Video From the COMPpUteE seerste rieni Eer rE PEELE SOLE AEREE 133 11 1 5 Computer Video Can Be Seen But Is Distorted Discolored Out of Sync or Otherwise DeSrade d ssasivevssohsssssccscscstvanes tnesbssusnensauvopstoves sex ssensestaesssnteadssevetevasavesevsess 133 11 1 6 Video Can Be Seen But Is Superimposed on Another Computer s Video 134 Li Video Blanks Out Unexpectedly escri ini 134 11 18 The On Screen Display Doesn t Appear sra ci 134 11 1 9 Am RS 6000 Keyboard Is Not Responding sisi 134 11 14 10 A Keyboard Doesn t Work adi ARANA 134 Dols Vel A MOUSE Dogsin t WOK ainia REEE EA EEE REE EANES EAEE E EE RS 135 11 1 12 A Seri l Devace Doesnt Work seria dd iii silo 135 111 154 Pair ot Speakers Head phones Doesn t WOE sonatas 136 LAA Microphone Doesn t WOT sir ica 136 11 2 Calling Bl ck BOR ita 137 IL3 Shipping and Parka cin soleil patea tia 137 Appendix A Gonfig uratior Cas ii estase eere aE EEEREN EnEn Ea TEE EET EEEE E K 138 Appendix B Problema Report rai iii 146 Appendix C DIP Switch Settings and Their Numeric Equiva
50. sPs 0 Aoo uP24 OO P20 0 0 wis OO 4P23 5 0 0 P19 Bo O PIs O oO 4P22 800 Jrs Bo O Jr oO JP21 8 O O s170 O 0 s13 0 O Ol JP26 8 0 Ol JP25 go y s2000 Je Doo goo JPrHDOO 0o00 P30 oo Jo oo JD OO J20 o0 vp9 OO Jrs DO O sA OO o 4 j e p o fl Jl pan J240 OO s2000 s Ooo J230 O o s190 oo JP1s g O o J20 00 Jrs go O IP14 0 O O sa Qoo sQ 0 O s3 Bo O JP26 Q If you look at the Card s HD26 or RJ 45 connector s from the rear the Card s label is to the right of the connector s Tlf this port is connected to a matching port on a Receive Card in a ServSwitch Multi Base Unit MX EXP or SB record that Receive Card port s switch address and channel letter here If this port is connected to a port on a Receive Module in a ServSwitch Multi Hub record that Receive Module port s switch address slot letter and port number here aa APPENDIX A Configuration Charts Chart A 4 Configurations of channels with Expansion Receive Cards installed
51. serial mouse one for other serial devices 1 HD15 female for video 2 6 pin mini DIN female one for PS 2 keyboard one for PS 2 mouse 1 4pin mini DIN female for ADB keyboard mouse 1 8 pin mini DIN female for Sun keyboard mouse 2 RCA female one for microphone one for speakers headphones Hub KV170RA also has front mounted serial port that will be enabled by future versions of firmware All Cards and Modules have rear mounted card edge connectors On CPU Interface Cards KV2000C 1 HD44 female On User Interface Cards KV2500C and KV2550C R2 1 HD62 female On regular Expansion Cards KV1601C and KV1602C 2 HD26 both male on KV1601C both female on KV1602C On CAT5 Expansion Cards KV1603C and KV1604C 6 RJ 45 female On Management Cards KV1608C R2 1 DB9 male On Serial Control Cards KV1609C 4 RJ 45 female On Transmit and Receive Modules for Hub KV1701C and KV1702C 32 RJ 45 female 16 for video 16 for keyboard and mouse See Appendix D MX KV155A 41 BTU per hour nominal Hub KV170RA 1020 BTU per hour nominal All other models 92 BTU per hour nominal 135 000 powered on hours POH 12 000 ft 3657 m Operating 41 to 104 F 5 to 40 C Storage 4 to 122 F 20 to 50 C Up to 90 noncondensing Steel CHAPTER 1 Specifications Power Input 90 to 240 VAC at 47 to 63 Hz from utility power mains outlet through included detachable power cord an
52. the lt CM gt XAdd7 Enter keystroke sequence command no other console in the system can switch to your channel If any other users try to select your private channel they will simply remain on their present channels instead Take your channel out of Privacy Mode by switching to another channel or reselecting your current channel normally lt CM gt Add7 Enter CHAPTER 8 Operation 8 11 Command Forwarding In the ServSwitch Multi system one user can do command forwarding to send commands that affect another user s connection For example suppose Melissa and John are users at different consoles and that Melissa is training John and needs him to be in Follow Mode see Section 8 8 No matter where she is relative to John s location she can use command forwarding to put John in Follow Mode without any intervention on his part You can control Command Forwarding with these keystroke sequence commands e Issue the forwarding sequence lt CM gt FWDAddr Command Enter to send Command to the User Interface Card at Addr e Issue the Forwarding Enable command lt CM gt FWD Enter to enable command forwarding e Issue the Forwarding Disable command lt CM gt FWD Enter to disable command forwarding 8 12 Choosing an Alternate Command Mode Hotkey If the standard lt CM gt Command Mode hotkey sequence press and hold Num Lock press and release keypad release Num Lock conflicts with any of y
53. the above procedure for every Management Card or Serial Control Card in your system CHAPTER 5 Installing Management and Serial Control Cards and Associated Equipment 5 4 Attaching Terminals to the Serial Control Card The Serial Control Card has four ports available for attaching terminals hubs routers and other serial equipment To attach your devices to these ports you will need e Category 5 UTP cables We provide these cables terminated with RJ 45 plugs in many stock lengths from 1 to 100 feet 0 3 to 30 5 m and in just about any custom length you might want e Modular adapters to patch the RJ 45 plugs to your devices We have these types available RJ 45 female to Pinned as Product Code DB9 male DCE FA062M DCE DB9 male DTE FA062M DTE DB9 female DCE FA062F DCE DB9 female DTE FAO62F DTE DB25 male DCE FA085M DCE DB25 male DTE FAO85M DTE DB25 female DCE FAO85F DCE DB25 female DTE FAO85F DTE This column shows how the DB connector on the adapter is pinned out Adapters pinned as DCE are designed to be connected to DTE devices such as PCs terminals etc Adapters pinned as DTE are designed to be connected to DCE devices such as modems and most bridges and routers To attach a serial device to the ServSwitch Multi system take these steps 1 Attach the appropriate adapter to the serial port of your device 2 Plug one end of your CAT5 cable into the RJ 45 socket on the adapter 3 Plug the other end of the cable into
54. the options available in this menu see Section 9 3 2 SERVSWITCH MULTI 9 2 3 THE USER ADMINISTRATOR CONTROLS MENU You can access this menu shown as the User Controls Menu in Figure 9 2 by pressing the Ctrl key twice then pressing Alt Tab System administrators will have to press Alt Tab twice because they have to bypass the User List Menu see Section 9 2 2 If you are logged in as a user you will see this menu as the User Controls Menu it will have the four options Scanning Menu Activation Switch Alt User Module and Control Alt User Module that are described in the following subsections If you are logged on as the system administrator you will see the expanded options of the Administrator Controls Menu instead see Section 9 4 Black Box Control Panel User Controls Scanning Menu Activation On Switch Alt User Module Control Alt User Module F1 help Enter switch F11 more
55. the regular interfaces if you re attaching serially accessed control devices such as terminals hubs bridges or routers you ll need a Management Card KV1608C R2 and one or more Serial Control Cards KV1609C see Chapter 5 o CHAPTER 2 Introduction 2 6 4 DESCRIPTIONS OF THE SERVSWITCH MULTI EXP AND SB AND THEIR COMPONENTS The front panel of a ServSwitch Multi EXP Expansion Chassis KV160A R2 or a ServSwitch Multi SB KV162RA shown in Figure 2 7 has fourteen pairs of channel LEDs each of which corresponds to a channel slot in which you can install any kind of ServSwitch Multi Card The Switch s front panel also has POWER and FAIL LEDs O O FAIL POWER SEECTEDO O O O O O O O O O O O O O OWN O O O O O O O O O O O O OO A B Cc D E F G H l J K L M N Figure 2 7 The front panel of an EXP or SB There are no pushbuttons and no display on the front panel because EXPs and SBs do not have local consoles they are geared more to be subsidiary expansion units than standalone units although with a User Interface Card installed they can easily perform all of the same keyboard activated switching and command functions that Base Units and MXs can The rear panels of the ServSwitch Multi EXP and ServSwitch Multi SB look identical to that of the Base Unit shown in Figure 2 3 in Section 2 6 3 However instead of their leftmost slot containing the local module and their next to leftmost slot having no corresponding
56. to and from the attached computer The User Interface Cards also shown in Figure 2 4 have an HD62 female connector as a single composite interface for all I O to and from the attached user station Autosensing CPU Interface Card panaaaan C1 co coo E oF HD44 female Ca E Co Universal User Front of Rear of ServSwitch Multi interface Card ServSwitch Multi L ji o C JE 1 J E E 10 eae HD62 7 female E o LJ wm oC o o l User Interface Card with On Screen Display a J opi JEC J C J 0 J C 1 0 O co co El co om 0 a HD62 E female E o E 6 E o o o Figure 2 4 The ServSwitch Multi s Interface Cards You ll run an 8 foot 2 4 m 20 foot 6 1 m or 30 foot 9 1 m Server Cable shown in Figure 2 5 from the CPU Interface Card to the attached computer You ll run a 1 foot 0 3 m 10 foot 3 m or 20 foot 6 1 m User Cable shown in Figure 2 6 from the User Interface Card to the attached user station Both Server and User Cables are available with or without audio and serial components Figure 2 5 PC type Server Cable Figure 2 6 PS 2 type User Cable KV2040 R2 8 with audio shown KV2540 10 with audio shown Besides
57. to start a scan of the computer channels beginning with the currently selected channel Issue the Keyboard scan Halt command lt CM gt KH Enter to stop a scan in progress Cascaded systems only Issue the Keyboard scan Maximum command lt CM gt KMnnn Enter to indicate the highest ServSwitch Multi unit address that should be scanned where nnn a one two or three digit decimal number from to 254 Cascaded systems only Issue the Keyboard scan Local Reset command lt CM gt KMO Enter to force the Switch to scan only its own local channels Here s a sample of a channel scanning session with an accompanying explanation for each step 1 Type in lt CM gt KD10 Enter to set the dwell time to 10 seconds During a scan the ServSwitch Multi will pause for 10 seconds at each scanned channel Type in lt CM gt KG Enter to start a scan The Switch will display the currently selected channel for 10 seconds then the next channel in sequence for 10 seconds and so on Type in lt CM gt KD3 Enter to set the dwell time to 3 seconds The Switch will continue scanning but will begin pausing at each channel for only 3 seconds Type in lt CM gt KH Enter to end the scan The channel that was being scanned when the command was entered becomes the selected channel Type in lt CM gt KG Enter to start a new scan Type in lt CM gt J Enter to end the scan by selec
58. uP24 OO s2000 s O O 4P23 00 o P19 BO O JP15 g OO J20 00 Jrs Bo O Jr 0 O O seat OO s7000 s3 Bo O P26 0 O JP25 gog s2000 sesgo o goo ven goo Boo poo Jo oo sQ oo J20 o JP OO Jrs BO o sPi q 06 ee a RD Ju fy fs fe ffl ft Jul up24 8700 p20 OO wis OO t JP23 8 O O Jrs BO O JP15 O O O J20 00 Jrs go O JP14 0 O O up2i SOO Jr Boo Jr Boo P26 0 0 JP25 goog s2000 weg oo goo sng oo 700o P30 OO so Je go o s2000 JPDO O JrSBOO iDo JP24 870 O JP20 OO wie O O yr BO 0 Jr go O Jrs O O O JP22 8 0 0 Jets BOO sa O Ol up2i 0 oo Jr BOO J13 0 o O J2 BO O JP25 ooo JP12 8 0 O Jrs gd oo JP E O O P11 QO 0 JP7 G 0O P30 o0 Boo JeBoo J20 o0 roo uPs 0 Oo iOO uP24 870 O P2050 O wie OO 4P23 DO O P19 BO O PIs O O O 2000 Jrs DO O Jr go O Ia Qoo Je Bo O P3 oO JP26 8 0 O JP25 go 9 s2000 wel Oo Jr oO s10 oo s7000 Ps G o O wP10 G O o Je oo J20 0 oO Jr OO Jrs Boo Jr doo g fom ol fs fe ft fel ft Jul up24 OO P20 0 6 Jets OO 4 4P23 0 0 O s190 00 Jrs BOO P22 000 P18 DO O Jr Dg OO JPA GOO 7000 J130 o 0 JP26 00 JP25 goog wP2 OO weg oo goo Jen O O dl moa soo JP10 GO 6 JP6 Q OO s200 Boa mos mios Gt 2 NI Ee AN fos fs fs fs JP24 8700 JP20 BO O wie oO AAN 4P23 0 00 Jrs go O Jets BOO 4P22 00 0 s80 oo Jr BD OO up2i DO O 7000 J130 o O JP26 0 O Ol JP25 oo 0 s2000 soo Jr go P11 Q OO 700o JPO oO Jooo eQ oo IP20 O0 up9 GOO
59. will appear at the bottom of the screen Each window is described in the following subsections SERVSWITCH MULTI 10 5 1 THE ACTIVE USER LIST The Active User List shows which users are currently logged on and what channel they are switched to Each user s address and name are listed as well as their selected computer channel You have the option of paging up to the previous page of users paging down to the next page returning to the top of the list or dropping down to the end of the list Active User List Chan User Selected Chan 1 L John 1 B 2 K Gene 2 B 1 C Kyle 1 J 1 D Administrator 4 A 1 L Administrator 3 B Figure 10 5 The Active Users List 10 5 2 THE ALERT MESSAGE WINDOW The Alert Message Window lists any failed or unauthorized command and turns the window red to alert administrators to the message Pressing the space bar clears the alert by removing the red background The message itself remains on screen until the window is full then is replaced by newer messages The date time user name channel and unauthorized activity are listed for each message Alert Message May 14 98 11 28 00 Src 1L LOGIN FAILED INVALID PASSWORD Username Administrator May 18 98 15 42 25 Src 2 K ACCESS DENIED INVALID PASSWORD Username Administrator Figure 10 6 The Alert Message Window CHAPTER 10 Using Management and Serial Control Cards 10 5 3 THE LoG WINDOW The Log Window tracks all l
60. 1 HD15 male for VGA video KV2925 20 ft 6 1 m 2 4 pin mini DIN male for ADB keyboard mouse KV2930 30 ft 9 1 m AUGIO sisisi KV2940 8 ft 2 4 m KV2960 20 ft 6 1 m KV2980 30 ft 9 1 m continued on next page SERVSWITCH MULTI Description Cable Prod Lengths Codes Sun with Older Sun Video Standard Sun with VGA Video Standard D 2 User Cables KV2320 KV2325 KV2330 KV2340 KV2360 KV2380 KV2420 KV2425 KV2430 KV2440 KV2460 KV2480 8 ft 2 4 m 20 ft 6 1 m 30 ft 9 1 m 8 ft 2 4 m 20 ft 6 1 m 30 ft 9 1 m 8 ft 2 4 m 20 ft 6 1 m 30 ft 9 1 m 8 ft 2 4 m 20 ft 6 1 m 30 ft 9 1 m CPU End Keyboard Video Mouse Port Connectors 1 13W3 male for Sun video 2 8 pin mini DIN male for ADB keyboard mouse 1 HD15 male for VGA video 2 8 pin mini DIN male for ADB keyboard mouse All User Cables have an HD62 male connector on the end that plugs into the ServSwitch Multi At the console end all audio type cables have 1 RCA mono female for audio input 1 RCA stereo female for stereo output and 1 DB9 male for serial device I O Description PS 2 and PC AT Standard Mac Sun Cable Prod Lengths Codes KV2505 KV2515 KV2545 KV2585 KV2700 KV2710 KV2740 KV2800 KV2810 KV2840 KV2880 1 ft 30 cm 1 ft 30 cm 10 ft 3 m 20 ft 6 1 m 1 ft 30 cm 1 ft 30 cm 10 f
61. 11 01000000 01000001 01000010 01000011 01000100 01000101 01000110 01000111 01001000 01001001 01001010 01001011 01001100 01001101 01001110 01001111 01010000 01010001 01010010 01010011 01010100 01010101 01010110 01010111 01011000 01011001 01011010 01011011 01011100 01011101 01011110 01011111 01100000 01100001 01100010 01100011 01100100 01100101 01100110 4 4 4 4 4 4 Dec No 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 Binary No DIP Switch Positions 87654321 01100111 01101000 01101001 01101010 01101011 01101100 01101101 01101110 01101111 01110000 01110001 01110010 01110011 01110100 01110101 01110110 01110111 01111000 011 011 011 011 4 1001 1010 1011 1100 01 1101 01111110 01111111 10000000 10000001 10000010 10000011 10000100 10000101 10000110 10000111 10001000 10001001 10001010 10001011 10001100 10001101 10001110 10001111 10010000 10010001 10010010 10010011 10010100 10010101 10010110 10010111 10011000 10011001 4 4 4 4 4 4 Dec No 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194
62. 152 4 m Two ports are available on each Transmit and Receive Card for Expansion Cable connections Refer to Section 2 6 4 for descriptions and illustrations of the ServSwitch Multi EXP and the Expansion Cards and Cables CHAPTER 6 Planning and Installing an Expanded System Optional Figure 6 1 A two unit ServSwitch Multi system To successfully configure and install your expanded ServSwitch Multi system you will need to figure out all of these things 1 Where to put your ServSwitch Multi units and how to interconnect them see Section 6 1 also Chapter 7 if your system includes any ServSwitch Multi Hub 2 How you are going to distribute your Expansion Cards and your computers console equipment serial control devices and associated Interface Serial Control and Management Cards among the Switches see Section 6 2 3 What addresses and distance you re going to configure your Expansion Cards for and how you will do this see Section 6 3 4 How to install your Expansion Cards see Section 6 4 and Cables see Section 6 5 and visually inspect your system in progress see Section 6 6 5 Lastly of course how to install your User Interface Cards see Chapter 3 your CPU Interface Cards see Chapter 4 and if any your Management and Serial Cards see Chapter 5 SERVSWITCH MULTI 6 1 Placing the ServSwitch Multi NOTE Here and elsewhere in this chapter you will see diagrams in which ServSwitch Multis uni
63. 4 3 A SERVSWITCH MULTI 4 4 1 For IBM PS 2 OR PC AT COMPATIBLE COMPUTERS If you are using an IBM PS 2 or PC AT compatible computer on a given channel the Server Cable you ll need will be labeled KV2020 R2 KV2025 KV2030 KV2040 R2 KV2060 R2 or KV2080 R2 depending on the options you ordered see Table 4 2 on the previous page The cable will have these computer end connectors KV2020 R2 KV2025 and KV2040 R2 KV2060 R2 and KV2030 Cable will have KV2080 R2 Cables will have HD15 Male HD15 Male 5 Pin DIN Male to VGA Video Port to VGA Video Port to PC AT Kbd Port 5 Pin DIN Male to PC AT 6 Pin Mini DIN Male 6 Pin Mini DIN Male 6 Pin Mini DIN Male Keyboard Port to PS 2 Keyboard to PS 2 Keyboard to PS 2 Mouse Port Port Port yellow band 6 Pin Mini DIN Female DB9 Female DB9 Female to PS 2 Mouse Port to Serial Mouse Port to Other Serial Port yellow band yellow band DB9 Female RCA Male Mono RCA Male Stereo to Serial Mouse Port to Audio In Port to Audio Out Port blue band To install your cable and computer at each chosen computer channel first plug the Server Cable s HD44 connector into the matching connector on the CPU Interface Card When you re sure the connection is firmly seated secure it by tightening the associated thumbscrews Now power down the computer and plug the matching connectors at the end of the universal IBM style Server Cable s video port keyboard port and mouse port strands into the appropr
64. 7890123 3 K XPDU D01 co1c CO4A 5678901234 3 L XPXR A00 XC15 XG18 6789012345 3 M XPXR A00 XC15 XG18 7890123456 3 N LCI coo BO2B NA 8901234567 Indicates active device Figure 10 3 The configuration display NOTES 1 The Chan column lists the channel address of each component Card or module For Base Units the option slot will always be listed as channel M and the local console module will always be listed as channel N 2 The Card Type column shows what type of component it is LCI Local console module XPAC CPU Interface Card XPLU Universal User Interface Card XPDU User Interface Card with On Screen Display XPXT regular Transmit Card XPXR regular Receive Card XPST CAT5 Transmit Card XPSR CAT5 Receive Card XPIQ Management Card and XPSI Serial Control Card 3 The HW Rev column lists the revision level of the component s hardware 4 The EPROM FW Rev column lists the revision level of the component s original firmware that is the firmware burned into its EPROMs at the factory 5 The FLASH FW Rev column lists the revision level of the most recent firmware if any that has been downloaded to the components Flash ROMs 6 The Serial column lists the component s serial number Unless the component is an eval demo or special unit the serial number should always be numeric 7 The Other Inform
65. ANDAN m fan user stations ServSwitch Local console user station Havo parade Multi Base This primary console not only has access to computer Unit rear each attached computer but also has control panel over the Base Unit s front panel pushbuttons N shown EEE CC Channel C Sun Channel B Macintosh workstation or server compatible computer PC keyboard mouse multisync monitor microphone and headphones Figure 2 1 A three computer three user station ServSwitch Multi system All monitors are multisync types because each shared monitor in a ServSwitch Multi system must be capable of synchronizing with the video output of any attached computer tif you use Macintosh console equipment in a multiplatform system you must use a PC style serial mouse This is because although the remapping functions of the ServSwitch Multi see Section 8 4 make it possible for a Mac keyboard attached to the Switch to emulate the functions of a PC or Sun keyboard at the time of this writing there is no way for a one button Apple mouse attached to the Switch to emulate a mouse with more buttons e CHAPTER 2 Introduction 2 4 Limitations and Restrictions Keep these things in mind as you plan design install and operate your ServSwitch Multi system e The ServSwitch Multi supports these models of mice Microsoft serial or PS 2 mouse including the IntelliMouse Microsoft OEM style serial mouse Logitech Mousema
66. Computer D Computer C ComputerB Computer A E N css o N ATT A KCC o o SHARED a il El E Hal Com D om A Video Video PH N nin L Console 5 ET Console 3 Console 2 A KOO INDEPENDENTACCESS kd e E Figure 8 1 Independent vs shared access in a multiuser system In cascaded systems the situation becomes more complicated Each individual ServSwitch Multi still has two four or eight data pathways but when a user selects a computer on another Switch one pathway in each Switch between the user s console and the computer will be occupied For example refer to Figure 6 4 in Section 6 1 For a user on Switch 0 to establish an independent connection to a computer on Switch 5 it would require the use of one data pathway in Switch 5 from the CPU Interface Card to the Transmit Card port one pathway in Switch 4 from Receive Card port to Transmit Card port one in Switch 1 Receive Card port to Transmit Card port and one in Switch 0 Receive Card port to local console or User Interface Card When you need to figure out the dynamics of data path usage in any local ServSwitch Multi in a cascaded ServSwitch Multi system just remember that each of these connections takes up one data path through the unit e Local console to local computer e Local console to remote compute
67. DB15 male connector as shown above the cable will have an HD15 male VGA connector as shown in Section 4 4 1 Otherwise the two types of cable are identical To install your cable and computer at each chosen computer channel first plug the Server Cable s HD44 connector into the matching connector on the CPU Interface Card When you re sure the connection is firmly seated secure it by tightening the associated thumbscrews Now power down the computer and plug the connectors at the end of the Mac style Server Cable s video port and ADB port strands into the appropriate ports on your Mac compatible computer If the Server Cable is an audio type it will have two additional connectors RCA plugs for a mono audio input and stereo output Attach these to any appropriate audio ports or equipment as desired SERVSWITCH MULTI 4 4 3 FOR SUN MICROSYSTEMS COMPATIBLE COMPUTERS For a Sun Microsystems compatible computer outputting Sun type video on a 13W3 connector the Server Cable you ll need will be labeled KV2320 KV2325 KV2330 KV2340 KV2360 or KV2380 depending on the options you ordered see Table 4 2 at the start of Section 4 4 The cable will have these computer end connectors KV2320 KV2325 and KV2340 KV2360 and KV2330 Cables will have KV2380 Cables will have 13W3 Male 13W3 Male 8 Pin Mini DIN Male to Sun Video Port to Sun Video Port to Kbd Mouse Port gt w 8 Pin Mini DIN Male RCA Male Mono RCA Male Stereo to Kbd
68. Device O E DB9 Male RCA Female Mono RCA Female Stereo to Serial Mouse to Microphone to Speakers blue band or Headphones O To install your cabling and console equipment at each Mac type secondary console first plug the User Cable s HD62 connector into the matching connector on the User Interface Card When you re sure the connection is firmly seated secure it by tightening the associated thumbscrews Now plug the cables from your ADB keyboard and mouse and from your multisync monitor into the matching connectors on the User Cable In a multiplatform application you ll have to plug a PC type RS 232 serial mouse into the Cable s serial mouse connector and use that instead of the ADB mouse This is because one button Apple mice can t perform all of the functions of two or three button mice Also note that the stock cable is designed to connect to a multisync monitor rather than an Apple monitor a multisync monitor will be necessary in most situations because most people who have Apple computers in their system have PCs as well However if your Mac monitor is capable of syncing to and displaying the video output of all of your computers you can use the KVI6MAC adapter to connect it to the system see Section 3 3 4 If the User Cable is an audio type it will have three additional connectors two RCA jacks for a mono microphone and stereo speakers or headphones and a DB9 male connector for an RS 232 serial device Attach
69. Enter to save your changes or Esc to abort them 9 3 1 B Editing Computer Channel Configurations At the Channel List Menu take these steps to reconfigure an existing computer channel 1 Highlight the channel you want to edit To quickly edit the name and address only press F4 To change the settings of any other options press F2 The options you can edit are the same as those whose initial values you can set by following the steps in Section 9 3 1 A 2 Make your desired changes to the channel s configuration then press Enter to save the changes or Esc to abort them 9 3 1 C Deleting Computer Channel Configurations At the Channel List Menu take these steps to delete a computer channel configuration 1 Highlight the channel you want to delete and press the Del key 2 Press Enter to confirm the deletion or Esc to abort it CHAPTER 9 Using the On Screen Display UICD Consoles Only Table 9 2 Administrator options available at the Channel List Menu Press This Key Sequence TO Do This F1 Get context sensitive help F2 Bring up the channel setup menu where you can configure the selected channel s name address scanning and ID window options F3 Configure the on screen ID window Use the and keys on the shared keyboard to set window width Use the spacebar to change text size Use the PgUp page up key to set background color Use the PgDn page down key to set text color
70. Highlight the user profile you want to delete and press the Del key 2 Press Enter to confirm the deletion or Esc to abort it CHAPTER 9 Using the On Screen Display UICD Consoles Only 9 3 2 Setting Users Access Privileges At the User List Menu take these steps to configure access privileges for each user 1 Highlight the user for whom you want to configure access 2 Press F3 to bring up the user access options 3 Highlight the first listed computer channel 4 Use the spacebar to cycle through the available choices e The selected user has no access blank e The selected user has video access only V e The selected user has video and keyboard mouse access V K or e The selected user has full video keyboard mouse and power control access V K P These changes to user access take effect instantly even if you press Esc to exit the menu afterward 5 Repeat steps 3 and 4 for each attached computer 6 Press Enter or Esc to return to the User List Menu Table 9 3 Administrator options available at the User List Menu Press This Key Sequence TO Do This F1 Get context sensitive help F2 Bring up the user setup window where you can configure the selected user s name timeout in minutes and if desired password F3 Configure the selected user s access privileges to each listed server Use the spacebar to scroll through the available choices Blank stands for no pr
71. IP Switch Area HER r Cl PORT16 DIP Switch Area j Figure 7 6 The DIP switch areas on the Receive Module s circuit board From over 125 ft 38 1 m From over 225 ft 68 6 m Up to 125 ft 38 1 m to 225 ft 68 6 m to 250 ft 76 2 m ON ON ON ON ON ON ON ON ON 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Figure 7 7 The Receive Module s possible DIP switch settings SERVSWITCH MULTI 5 Remove the blanking plates on the Hub s rear panel that cover the slots you want to install your Transmit and Receive Modules in Gently slide your Modules into the Hub s chassis and tighten the retaining screws 6 Use the Hub s LCD to set the Hub s chassis number When you turned ON the Hub s power supplies in step 2 the Idle Display screen refer to Section 7 5 1 should have appeared on its LCD panel Press the Down button on the Hub s front panel to get from this screen to the Chassis ID screen refer to Section 7 5 3 To set a new Hub s ID or to change the ID of a Hub you ve moved to a new system or location press the Hub s Enter button This screen will appear Chassis ID gt new ID old ID x x x EDIT MODE The existing ID number is shown next to old ID a new Hub will have the factory default ID number 0 This is not a valid ID you need to change it to another number different from that of any other Switch chassis in your system immediately Press the Hub s Up and Down buttons t
72. J 45 connector of an expansion port on a CAT5 Expansion Card installed in a ServSwitch Multi EXP SB Base Unit or MX The other RJ 45 of each pair accepts the Category 5 keyboard mouse cable from the same expansion port s keyboard mouse middle RJ 45 connector The ServSwitch Multi Hub doesn t support connections involving the multimedia serial and audio top RJ 45 connector of these expansion ports ServSwitch Multi systems that use Hubs carry keyboard video and mouse signals only Power fan modules Transmit and Receive modules Figure 7 2 A fully loaded ServSwitch Multi Hub SERVSWITCH MULTI 7 2 Features and Benefits e Liquid crystal display The Hub has a front panel LCD for easy configuration and identification You can see system connection information check the hardware and firmware revisions of your modules or troubleshoot system errors all from an easy to use set of screens Front panel LEDs LEDs on the Hub s front panel let you monitor system power and error status at a glance The green Power LED will remain continuously lit while the Hub is receiving AC power from either of its power supplies The red Fail LED blinks when a problem is detected then becomes solidly lit when the problem is acknowledged The LED will remain lit until the problem is resolved or begin blinking again if a new problem is discovered Flash upgrade capability The Hub s Modules incl
73. Macintosh are registered trademarks of Apple Computer Inc IBM PC AT PS 2 RISC System 6000 and RS 6000 are registered trademarks and PC XT is a trademark of International Business Machines Corporation Microsoft HyperTerminal IntelliMouse and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Sun and Sun Microsystems are registered trademarks of Sun Microsystems Inc in the United States and other countries Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners FCC IC AND NOM STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Chan
74. Mode without any channel switch or other instruction being executed Channel A remains selected as the active channel o SERVSWITCH MULTI And here s a sample of a keyboard switching session for a cascaded system with an accompanying explanation for each step 1 Type in lt CM gt 8C Enter to select channel C on unit 8 2 Type in lt CM gt H Enter to select channel H on the local unit the unit that the console is attached to 3 Type in lt CM gt 76K Enter to select channel K on unit 76 4 Typing in lt CM gt 112E Esc gets you out of Command Mode without any channel switch or other instruction being executed Channel K on unit 76 remains selected as the active channel 8 3 Multiuser Operation If your ServSwitch Multi system only has a single console you can skip this section and go on to Section 8 4 But if users will be on the system simultaneously at multiple consoles you need to be aware of how the ServSwitch Multi handles multiuser access When users are accessing different computers or expansion channels they can do so independently When users try to access the same computer or expansion channel they must share At any given time users attached to the ServSwitch Multi system may independently select and operate as many as but not more than eight different computers attached to the same ServSwitch Multi SB or four different computers attached to the same Base Unit or EXP or two different comp
75. Modules KV1701C or KV1702C respectively which each channel up to 16 sets of keyboard monitor and mouse signals between cascaded ServSwitch Multi units You ll run two CAT5 cables from the two ports of a CAT5 Expansion Card in some other ServSwitch Multi model to two of the ports on one of the Hub s Modules This centralized distribution through the Hub makes it possible to assemble very large KVM switching systems using fewer Expansion Cards fewer cables and often fewer Switch units For more information see Chapter 7 CHAPTER 3 Installing User Interface Cards User Cables and Console Devices 3 Installing User Interface Cards User Cables and Console Devices IMPORTANT NOTE If you are installing a cascaded ServSwitch Multi system you should make sure your Expansion Cards and Cables are installed properly before you begin installing other types of Cards or attaching devices to the system Refer to Chapter 6 and if your cascaded system includes any ServSwitch Multi Hubs Chapter 7 3 1 Connecting Local Console Equipment to a Base Unit or MX As shown in Figure 3 1 the ServSwitch Multi Base Unit and ServSwitch Multi MX have a group of connectors on their front panels to which you can directly connect without needing extra cables a local console user station This console can include a keyboard monitor and mouse as well as a serial device speakers and or microphone You can independently plug a single keyboard and a singl
76. O O s100 O O JP121 18 O Ol JP O_O vP3if O O Jrs o O 18 O O 1 o O 1800 JP2 JP4 JP6 JP7 JP9 JP11 100 9 1 OO 1 OO JP81 0 O O JP101 Q O O JP121 0 O Ol JO O O JP31 Oo 0 J510 O O 100 0 100 0 100 0l JP2 JP4 JP6 JP7 JP9 JP11 10 0 OJ 10 0 0 100 0 JP81 0 O O s101 0 O O JP121 0 O O Jn O O JP31 O O JPsi g O O 10 O Ol t o O 1800 JP2 JP4 JP6 JP7 JP9 JP11 10 0 O 1080 0 100 O JP81 0 O O JP101 0 O O JP121 0 O Ol If you look at the Card s HD26 or RJ 45 connector s from the rear the Card s label is to the right of the connector s Tlf this port is connected to a matching port on a Transmit Card in a ServSwitch Multi Base Unit MX EXP or SB record that Transmit Card port s switch address and channel letter here If this port is connected to a port on a Transmit Module in a ServSwitch Multi Hub record that Transmit Module ports switch address slot letter and channel number here A SERVSWITCH MULTI Chart A 5 Configuration of a Transmit Module in a ServSwitch Multi Hub Switch Slot Address Letter Port DIP Switch Attached Port DIP Switch Attached No Settings Tot No Settings Tot 1 DEBBBBBB 9 foi 2345 67 8 Jl joo fool fo fool ol fl ful 01 2345 67 8 l
77. P switch on the currently selected computer channel s CPU Interface Card see Section 4 2 you can issue the lt CM gt SW n Enter command see Section 8 14 to do so where nis the decimal number that equals the binary number that in turn corresponds to the desired DIP switch setting 1 ON 0 OFF For example suppose the Card is currently set to translate composite sync to H V sync for your monitor to use a 1 second timeout and to reverse the keyboard keys when it maps The DIP switch would read from left to right position 8 through position 1 OFF OFF OFF ON OFF OFF ON OFF 00010010 binary Now suppose you ve swapped in a somewhat slower PC compatible computer that outputs sync on green and you want to alter the Card s DIP switch setting so that the Card translates sync on green to H V sync uses a 10 second timeout and does not reverse the keyboard keys If you had to manually reset the DIP switch it would read OFF OFF OFF OFF ON OFF OFF ON 00001001 binary Looking this up in Table C 1 shows you that this equals 9 decimal so instead of removing the Card and fussing with it you can just send it the CM gt SW 9 Enter command 2 In a cascaded ServSwitch Multi system all of the Expansion Transmit Cards in a given Switch must have their DIP switches set to the same unit address and this address must be unique to that Switch So if you want a new Switch you re adding to the system to be unit 7 look up 7 decimal
78. PORT SCREENS Press the Hub s Down button five times from the Idle Display screen or once from the Serial Port screen to reach the Link Status screen which displays connection information for one Hub port at a time The first time you access this screen after the Hub is powered ON the information for Port 1 of Slot A will be the first thing shown Afterward until the Hub is powered OFF again Link Status will begin by displaying the information for whatever port was last displayed the previous time you accessed this screen Link Status Slot A Port 05 Link 65 B 12 In this sample screen Port 5 of the Module in the Hub s Slot A is connected to Port 12 of a Module in Slot B of another Hub unit with a chassis address of 65 To view the connections of another Module and port press the Enter button The Select Slot screen appears Select Slot gt Slot A Port 05 Link 65 B 12 Press the Up and Down buttons to select the Hub slot where the Module you want information about is installed When you ve made your selection press the Enter button again The Select Port screen appears Select Port Slot A gt Port 05 Link 65 B 12 7 CHAPTER 7 The ServSwitch Multi Hub Press the Up and Down buttons to select which of the Module s 16 ports you want information about When you ve made your selection press the Escape button to return to the Link Status screen The link information for the requested Module and port
79. REE e 113 9 4 3 6 Menu Activation Key SEQUENCE escroto aereo ds 113 9 4 3 D Remote Commands seisid octanos EEE KEETE EEE dlls 113 YAE Remap WindoOWs Keys srssrsrsisore etene enueia E NEEE date te duce EEEE aE 113 O49 Standalone RSP pri ees venoleies 113 94 36 Follow Swap Feature Status nnscriianai iia id 113 9 4 3 H Card Address for Dual Monitor SUPpoTt occononcncnnonnnoancnnonanananonananonocinanannocinnnos 113 94 4 Configuration Control Transfer Configuration Settings ccscscscscssssaresoossscssnnsexsavanaens 114 9 5 Using the On Screen Display with a Non Multisync Monitor s ssesseesssessesesereseressrssresseesrerserese 114 10 Using Management and Serial Control Cards s ccciseistscsisnsccedeesabesesiesetens sbecetnne savesesecss orstedeieessunevoteooh ss 115 10 1 Addressing Terminals on the Serial Control Card ccoccnnocnconncnnonacnnncnanaconanonancnnnnnncnnnncnnnnananacinns 115 10 2 Getting Started The Options AECA dt A RA 116 10 3 Th Mam On Screen Men s serra ia 117 al The Channel List Me sacan nc 117 LOS AA FOCO AS e ee a E eee OTe err neve re gwen EAEE eer 117 10 3 1 B Searching the Channel List assosierer E E cesses seveneo boss 118 I0 3 1 G Crossloadine the Channel Listando 118 10 32 The Administrator Controls Menu sirensis eieiei en e E E aet iS 118 1 0 3 3 The O pen Session MEMU seceiviviiscecsvecsededes sued aeyes sanssvsbsvesdvstsisestedeversshcaessancanseabnaterearyes 119 1033A What Is Opening a
80. Refer to Section 10 3 3 ALT N Brings up the Security Monitor This is used to track the logging and switching history of system users The Security Monitor can also be accessed through the Administrator Control Menu Refer to Section 10 5 ALT T Brings up the System Management Tools These tools are used for ServSwitch Multi system maintenance and troubleshooting The System Management Tools can also be accessed through the Administrator Control Menu Refer to Section 10 4 ALT C Used to close the currently active session deselect the current channel Once you close a session the Options Screen will appear until you select another channel as active This is the only method available for closing a session For more information on opening and closing a session see Section 10 3 3 ALT I This command displays the current channel address the EPROM date and the hardware firmware and Flash revision dates of your Management Card Press any key to exit this information window ALT B This command is used to emulate the BREAK key found on many ASCII terminals Its function depends on the device you re working with and the application you re using ALT Tab After you press Alt M to initiate your menuing system use Alt Tab to cycle through the three available system menus Alt Tab is also used to cycle through your open sessions in the Open Session Menu see Section 10 3 3 o CHAPTER 10 Using Management and Seri
81. SEPTEMBER 2000 BLACK BOX KV150A R2 KV155A KV160A R2 KV162RA KV170RA lt gt BLACK BOX NETWORK SERVICES Welcome to the ServSwitch Family Thank you for purchasing a BLACK BOX ServSwitch Brand KVM switch We appreciate your business and we think you ll appreciate the many ways that your new ServSwitch keyboard video mouse switch will save you money time and effort xK Our ServSwitch family is all about breaking away from the traditional expensive model of computer management and display You know the one size fits all even if it doesn t model that says One computer gets one dedicated monitor or user station no more no less Why not a single user station monitor keyboard and mouse for multiple computers even computers of different platforms Why not a pair of user stations each of which can control multiple computers Why not many monitors or user stations for the same computer Why not access or display any of your computers anywhere in the world with any of your monitors or user stations With our ServSwitch products there s no reason why not We carry a broad line of robust solutions for all these applications e Do you have just two PCs and need an economical alternative to keeping two monitors keyboards and mice on your desk Or do you need to share dozens of computers including a mix of IBM PC RS 6000 Apple Macintosh Sun Microsystems and SGI compatibles among mult
82. Security Monitor The System Management Tools window contains ten items nine of which can be selected You can display information on the type and revision level of each Card installed in the Switch as well as the Flash ROM status of any installed Card that has Flash ROM You can also download firmware to your Management Cards or relay firmware from the Management Cards to other Cards Select other available options to set the Cards date and time transfer channel lists or the security log or search your system for connected ServSwitch Multis For more details see Section 10 4 Selecting the System Security Monitor option brings up a three part window on your monitor From here you can track the logging and switching history for every system user Active system users are listed next to their currently selected channel If any unauthorized activity occurs an alert screen lists the date time user and specific action For more details see Section 10 5 CHAPTER 10 Using Management and Serial Control Cards 10 3 3 THE OPEN SESSION MENU 10 3 3 A What Is Opening a Session When you select a device attached to an Serial Control Card it is called opening a session The selected channel s video appears on your monitor and the channel name is displayed in the lower right hand corner If you open a second channel that channel becomes the currently active channel and the first channel becomes inactive but remains open The
83. ServSwitch Multi Hubs Chapter 7 5 1 Overview of the Cards The Management Card our product code KV1608C R2 and the Serial Control Card our product code KV1609C work together to enable you to connect terminal based file servers network hubs routers and other serial serverroom equipment to the ServSwitch Multi and control them using one keyboard monitor and mouse This terminal switching requires at least one Management Card and one Serial Control Card in the system The Management Card provides the menuing and advanced control features Serial Control Cards provide four ports each for attaching equipment to the ServSwitch Multi system From your Management Card you may select any terminal in the system regardless of which Serial Control Card it is attached to The Management Card functions similarly to an CPU Interface Card KV2000C in that you switch directly to it from your keyboard or with the ServSwitch Multi s on screen menus or front panel pushbuttons Once you ve switched to the Management Card on screen menus allow you to name and select the attached terminals in your ServSwitch Multi system You can also configure data rate data bits stop bits parity and flow control for each terminal through the menus The Management Card has an onboard microprocessor that handles the Card s Security Monitoring System and System Management Tools With the Security Monitoring System administrators can track all switch
84. The Status Details screen appears 5V 0k 12V 0k 5V 0k 12V ok D5V 0k AC ok DC ok lower power supply Press the Up and Down buttons to cycle through the information for the upper and lower power supplies and fan assemblies When you are finished viewing this information press the Escape button to return to the System Status screen nn SERVSWITCH MULTI 7 5 6 THE SERIAL PORT AND EDIT MODE SCREENS Press the Hub s Down button four times from the Idle Display screen or once from the System Status screen to reach the Serial Port screen The Hub s serial port doesn t currently do anything but when it is enabled by future firmware advances this is the screen you ll use to configure it Serial Port Baud Rate 57600 Data Bits 8 Parity No Stop 1 This screen displays the settings that the serial port will require an attached PC to be configured for Only the baud rate data rate is userconfigurable To change the baud rate press the Hub s Enter button The Edit Mode screen appears Edit Mode Baud Rate 57600 Data Bits 8 Parity No Stop 1 Press the Up and Down buttons to toggle between the two available rates 57 600 bps and 38 400 bps When the rate you want is displayed press the Hub s Enter button to switch to that rate and return to the Serial Port screen or press the Hub s Escape button to return to the Serial Port screen without switching to the new rate 7 5 7 THE LINK STATUS SELECT SLOT AND SELECT
85. Use the 1 4 and gt arrow keys to set window position hold down SHIFT while you do so to move the window in smaller increments Press Enter to save your completed configuration F4 Quickly edit the name or address of the selected channel F10 Log out of the ServSwitch Multi system The user login screen will appear you must log back in to the system to continue operation F11 See more options Insert Add a new channel to the menu Delete Remove the selected channel from the menu Enter Switch to the highlighted channel Alt Enter Switch to the highlighted channel in privacy mode For more information on privacy mode refer to Section 8 10 Alt Tab Cycle through the available menus On the keyboard not the keypad At the time of this writing the arrow keys on the keypads of IBM and Sun type computers are not recognized SERVSWITCH MULTI 9 3 2 USER Lisr MENU FUNCTIONS To perform any of these functions first access the Channel List Menu by pressing the Ctrl key on the shared keyboard twice within one second then press Alt Tab to reach the User List Menu Note that the white bar at the bottom of the menu lists all of the available menu options use the F11 key on the shared keyboard to scroll through them see Table 9 3 on the next page 9 3 2 A Administrator Setup At the User List Menu take these steps to complete the administrator setup 1 Press F5 for administra
86. V1702C 3 2 position distance DIP switches For all other models Keyboard commands 1 Rearmounted ON OFF rocker switch With KV2550C R2 installed On screen menus With KV1608C R2 installed Serial management menu On Base Unit KV150A R2 12 Port selection pushbuttons 1 for each port On MX KV155A 4 Portselection pushbuttons 1 for each port On CPU interface cards 6 Jumpers for video type 1 8 position DIP switch for various options All frontmounted on all models On Base Unit KV150A R2 1 2 character display panel 5 x 9 pixel area for each character 12 Selected port LEDs one for each port On MX KV155A 6 LEDs 1 Power 1 Fail 4 Selected port one for each port On EXP KV160A R2 and SB KV162RA 30 LEDs 1 Power 1 Fail 14 Selected port one for each port 14 On line one for each port On Hub KV170RA 1 4x 20 character LCD panel 2 LEDs Power and Fail SERVSWITCH MULTI Connectors on Chassis Cards and Modules Connectors on Cables Thermal Dissipation MTBF Maximum Altitude Temperature Tolerance Humidity Tolerance Enclosure All models have internal card edge connectors in each of their Card Module slots as well as an IEC 320 male power inlet KV170RA Hub has two of these Base Unit KV150A R2 and MX KV155A also have dedicated front mounted local user station connectors 2 DB9 male one for
87. a DB25 female to DB9 male adapter such as product code FA610 Other interfaces To connect serial devices or ports designed for some other interface EIA TIA RS 530 or RS 449 ITU V 35 or X 21 etc to the ServSwitch Multi you will need an interface converter We don t recommend that you make connections like these if you absolutely have to do so call Black Box Technical Support APPENDIX F Rackmounting the Base Unit or EXP Appendix F Rackmounting the Base Unit or EXP Use a ServSwitch Multi Rackmount Kit to mount a ServSwitch Multi Base Unit or EXP in a 19 rack product code RMKI9L for the Base Unit RMKI9LE for the EXP The ServSwitch Multi MX is not designed to be rackmounted the ServSwitch Multi SB and Hub can be rackmounted right out of the box without requiring extra hardware Each of these Kits consists of a rackmounting faceplate two handles and four screws To use a Kit to mount a ServSwitch Multi take these steps referring to Figure F 1 on the next page 1 Use the four included screws to attach the handles to the ends of the rackmount faceplate 2 Remove the three screws that secure each side of the ServSwitch Multi s cosmetic shell as well as the four screws that secure the top of the shell Then remove the shell If you might ever be using the Switch as a standalone unit again save the shell and its screws otherwise do whatever you want to with them because you will not be reusing them in the rackmounted
88. achines that output sync on green or c you want to fully disable the display of video signals from that computer see the next paragraph By default a computer s video will be displayed to users at any console that switches to the computer s channel By setting DIP switch positions 1 through 3 all ON you can disable the display of a computer s video for security purposes or if you are switching only keyboard and mouse through the ServSwitch Multi and handling video independently or for any other reason Table 4 1 shows the possible settings of DIP switch positions 1 through 3 If you re not sure what sort of synchronization a particular computer uses for its video output consult the manual for the computer or its video card Table 4 1 The possible settings of DIP switch positions 1 through 3 the Card s video options Pos 1 Pos 2 Pos 3 The Card OFF OFF OFF Passes through video from attached computer unaltered default setting ON OFF OFF Strips sync on green OFF ON OFF Uses composite sync to generate horizontal and vertical sync ON ON OFF Uses composite sync and strips sync on green to generate horizontal and vertical sync OFF OFF ON Uses sync on green to generate horizontal and vertical sync ON ON ON Disable display of video from attached computer o SERVSWITCH MULTI 4 2 2 SETTING THE KEYBOARD MOUSE INACTIVITY TIMEOUT While multiple consoles can view a computer s video at the same time only one of
89. aching to that port isn t more than 25 ft 7 6 m long If the cable is longer move a position of each switch to ON for each 50 ft 15 2 m longer starting with the leftmost position and working toward the right For example set the leftmost position ON if the cable is between 25 and 75 ft 7 6 and 22 9 m long set the two leftmost positions ON if the cable is between 75 and 125 ft 22 9 and 38 1 m long and so on up to a maximum of 250 ft 76 2 m which is the greatest length of CAT5 expansion cable that the ServSwitch Multi system can support PORT 1 PORT 2 DIP Switch Area DIP Switch Area PORT 3 PORT 4 DIP Switch Area DIP Switch Area PORT 5 PORT 6 DIP Switch Area DIP Switch Area PORT 7 PORT 8 DIP Switch Area DIP Switch Area 111 PORT 9 PORT 10 DIP Switch Area DIP Switch Area PORT 11 PORT 12 DIP Switch Area DIP Switch Area PORT 13 PORT 14 itch Area PORT PORT 16 DIP Switch Area DIP Switch Area Figure 7 3 The DIP switch areas on the Transmit Module s circuit board nn SERVSWITCH MULTI vz ose asc maaana os AAI padhan a 75 ft 22 9 m to 125 ft 38 1 m ana nA nA ane a a From over 125 ft 38 1 m to 175 ft 53 3 m From over 175 ft 53 3 m to 225 ft 68 6 m From over 225 ft 68 6 m to 250 ft 76 2 m ani aa ale Figure 7 4 The Transmit Module s possible DIP switch se
90. agement Tools Main Menu Display Chassis Configuration Display Flash ROM Status Download Local to Remote Flash ROM Download Serial Port to Flash ROM Reboot Computer This option is not supported at this time Search for Connected Chassis Set Date and Time Transfer Security Log Transfer Channel List Main Menu Serial Port Enable Disable FPO DOAN HD up uN pp O Me St et ee ee ee E See eet Enter your selection After performing any of these actions except option 10 the Card will prompt you to Press any key to continue after which you will be returned to this menu You won t be prompted after option 10 press Enter to return to this menu SERVSWITCH MULTI 10 4 1 DISPLAY CHASSIS CONFIGURATION Choosing option from the main menu will bring up a screen like that shown in Figure 10 3 displaying the selected ServSwitch Multi s current configuration information You will be prompted for a chassis number address before the table is displayed Enter a remote chassis address or press Enter at the prompt to see information on the local chassis EPROM FLASH Chan Card Type HW Rev FW Rev FW Rev Serial Other Information 3 A XPAC B03 A 05 NA 0123456789 PC PS 2 mouse 3 B XPAC coo BOSC NA 1234567890 No cable attached 3 C Empty 3 D Empty 3 E Empty 3 F Empty 3 G Empty 3 H XPXT A00 XB84 XF82 2345678901 P1 N C P2 4 F 3 I XPXT A00 XB84 XF82 3456789012 P1 N C P2 5 F 3 J XPLU coo BO3C NA 456
91. al Control Cards 10 3 The Main On Screen Menus The Management Card s on screen display is made up of three main menus the Serial Channel List Menu the Administrator Controls Menu and the Open Session Menu To access the Serial Channel List Menu press Alt M Press Alt Tab to cycle through the remaining menus 10 3 1 THE CHANNEL LIST MENU 10 3 1 A Functions This menu displays the name and ServSwitch Multi address of each server The gray bar at the bottom lists all options available from this menu Use the F11 key to scroll through them Press This Key M N up down arrows F1 F3 Enter F11 F4 Alt Tab Delete Insert F2 keypad minus keypad plus TO Do This Move the highlight bar through the available channels and ports Get context sensitive help Configure the selected Serial Control Card port Baud rates 19200 9600 4800 2400 or 1200 Data bits 7 or 8 Stop bits 1 or 2 Parity None Even or Odd Flow control None X ON X OFF or RTS CTS Press Enter when configuration has been completed Switch to the highlighted channel See more available options Quickly edit the selected channel s name or address Cycle through the available menus Remove the selected channel Add a new channel to your menu Bring up the Channel Setup menu From here you can configure the selected channel s name and address Sort the channel list by address
92. ale ooo ooo E rs E E ee ae 5 i w lt gt Front of the Rear of the ServSwitch Multi ServSwitch Multi 4 RJ 45 female Figure 5 1 The Management Card top and Serial Control Card bottom Figure 5 2 shows the cables you ll attach to these Cards You can run a PC AT DB9 null modem cable from the Management Card to a PC running a terminal emulator You can run a Category 5 twisted pair patch cable from any port on the Serial Control Card to the serial ports on your equipment Connecting this cable to your equipment will require a modular adapter see Section 5 4 SS Figure 5 2 PC AT null modem cable EYN257H left and CAT5 stranded patch cable EVMSLO5 right SERVSWITCH MULTI 5 3 Installing the Cards To install a Management Card or Serial Control Card in a ServSwitch Multi take these steps 1 Position the ServSwitch Multi so that its rear panel is facing you as shown in Figure 3 3 in Section 3 2 Choose an available slot In most cases any slot that is covered with a blank connectorless panel will be available However note that on the Base Unit and MX the local console module on the far left end of the Switch s rear panel is covered by a blank panel but is not an available slot no ServSwitch Multi Card of any type can be installed in that slot Remember that the option slot the slot just to the right of the local console module which has no corresponding front panel LED or pushbutton
93. anel Any peripherals attached to the front of a Base Unit or MX together constitute its local console user station Through these peripherals you can access every computer attached to the Switch However the local console has no on screen display PS 2 KEYBOARD MIC SPEAKERS o O SERIAL MOUSE E oo MAC SERIAL PORT oo o CSRS N VGA 00000 00000 o0000 Figure 2 2 Front panels of the Base Unit top and MX bottom featuring the local console connectors CHAPTER 2 Introduction The front panel of the Base Unit has twelve pushbuttons labeled A through L The front panel of the MX has four pushbuttons labeled A through D You can use these buttons to select the active computer for the local console The indicator lights LEDs over the pushbuttons reflect the type of activity if any that is taking place on each attached computer The alphanumeric display located in the upper right hand corner of the front panel on the Base Unit only shows which computer channel is currently selected by the local console The local console is the only user station affected by the pushbuttons or whose channel is indicated by the Base Unit s alphanumeric display At Card consoles which connect to the Base Units and MXs through their rear panels you must use either the console keyboard or an on screen display to select computer channels As many as one on the MX or three on the Base Unit Card consoles can have acces
94. annel You can move immediately to the top or bottom of the list with the Home and End keys Press Enter to switch to your selected channel To exit the on screen display without changing channels press Esc The white bar at the bottom of the menu lists all of the available menu options use the F11 key on the shared keyboard to scroll through them see Table 9 1 on the next page for the user options see Table 9 2 following Section 9 3 1 C for the administrator options 2 CHAPTER 9 Using the On Screen Display UICD Consoles Only To switch to a channel normally simply highlight that channel and press Enter To switch to a channel in Privacy Mode see Section 8 10 highlight that channel and press Alt and Enter at the same time To sort the channel list by name press the key on the keypad of the shared keyboard while the Channel List Menu is on screen To sort the list by address press the keypad s key The and keys on the top row of the keyboard will not be recognized The lt and gt symbols will bracket the Menu s Name or Address heading to show which of the two characteristics the list is currently sorted on You can also search the channel list These searches will be based on sort order If the list is currently sorted by Name you can search the names or if the list is currently sorted by Address you can search the addresses To perform a search bring up the Channe
95. any appropriate equipment as desired o CHAPTER 3 Installing User Interface Cards User Cables and Console Devices 3 3 3 FOR SUN MICROSYSTEMS STYLE KEYBOARD AND MOUSE If you are using a Sun Microsystems style keyboard and mouse at a given console the User Cable you ll need will be labeled KV2800 KV2810 KV2840 or KV2880 depending on the options you ordered see Table 3 1 at the start of Section 3 3 The cable will have these console end connectors KV2800 Cable KV2810 KV2840 and KV2880 Cables will have will have HD15 Female HD15 Female 8 Pin Mini DIN Female to Multisync Monitor to Multisync to Sun Keyboard Monitor and Mouse 8 Pin Mini DIN Female DB9 Male DB9 Male to Sun Keyboard to Serial Mouse to Other and Mouse yellow band Serial Device O O DB9 Male RCA Female Mono RCA Female Stereo to Serial Mouse to Microphone to Speakers blue band or Headphones To install your cabling and console equipment at each Sun type secondary console first plug the User Cable s HD62 connector into the matching connector on the User Interface Card When you re sure the connection is firmly seated secure it by tightening the associated thumbscrews Now plug the cables from your Sun keyboard your Sun or serial mouse and your multisync monitor into the matching connectors on the User Cable Note that the stock cable is designed to connect to a multisync monitor rather than a Sun monitor a multisync monitor will be neces
96. ard you will notice that the Macintosh does not have among others the Stop and Again keys that are on a true Sun keyboard But when you turn Scroll Lock on the ServSwitch Multi remaps the F1 and F2 keys on the Macintosh keyboard so that they function as the Sun Stop and Again keys With Scroll Lock off F1 and F2 function normally Tables 8 2 through 8 5 on the following pages are the translation tables for PC Macintosh and Sun keyboards respectively Where a key is listed in one of these tables as undefined the ServSwitch Multi absorbs the character generated by that key without transmitting any characters to the the computer Where a key is listed in one of these tables as untranslated the Switch passes the character generated by that key directly through to the computer without altering or substituting for it regardless of the state of the Scroll Lock All of the key mappings listed in these tables are valid only when Scroll Lock is on except for the special Alt Start swap shown in Table 8 3 activated by the Remap WIN95 Keys System Configuration option see Section 9 4 3 E This mapping is active for that console s keyboard regardless of the state of Scroll Lock for as long as that remapping option is turned on and takes effect whenever the user at that console selects a computer channel with a Macintosh attached NOTE If you use Macintosh console equipment in a multiplatform system
97. at firmware to the Switch components again by following one of the listed procedures NOTE Cascaded systems only In their factory default state all non Hub ServSwitch Multis without Transmit Cards installed in them will have unit address 0 In order for you to be able to tell these Switches apart in the firmware configuration display and to download firmware to a Card or Module in the correct Switch you will need to use the lt CM gt CHASSIS n Enter command where n is a number from 0 to 254 to assign every non Hub Switch in your cascade a unique unit address See the entry for that command in Section 8 15 Access the ServSwitch Multi s firmware menus displays in any of these ways e If any of the computers attached to your ServSwitch Multi system through a CPU Interface Card has an RS 232 serial port and terminal emulation software 1 Store the new firmware files on that computer 2 Attach the serial port strand of that computer channel s audio type Server Cable to that computer s serial port If you ve been using a standard Server Cable with that channel either you ll need to replace it with an audio type cable or you ll need to use a different computer 3 Select that computer s channel in Privacy Mode see Section 8 10 from your ServSwitch Multi console 4 Run the terminal emulation software 5 Set the software to use the correct COM port and set its serial communication parameters 1200 to 19 200 but not
98. ation column shows the Switch s best guess of what the component is attached to if anything based on the states of the ground leads of the component s connector s 8 What Indicates active device means is that the asterisk shows whether the component is running using the firmware in its EPROMs or the firmware in its Flash ROMs aa 10 4 2 DISPLAY FLASH ROM STATUS CHAPTER 10 Using Management and Serial Control Cards When you choose option 2 from the main menu you will be prompted to enter a channel address Enter a remote address or leave the field blank for the local channel that is for the Management Card itself The firmware type and current firmware revision level of the selected Card which can be any type of ServSwitch Multi Card will be displayed as shown below Display Flash ROM Status Channel address 0 H Pos Flash Type FW Rev XPIO WO WANA U PWN EF Avail Avail Avail Avail Avail Avail Avail Avail able able able able able able able able NA The Pos column shows which slot in the Card s memory a firmware program is stored in Management Cards have nine of these numbered 1 through 9 all other Cards have only one numbered 1 The Flash Type indicates what type of Card the program is designed for see Note 2 on the previous page for explanations of what these abbreviations mean or says Available if the slot is empty The FW Rev column
99. atosh Compatible Computers anni 45 4 4 3 For Sun Microsystems Compatible Computers scisesisvicnasnissordsnrsionrsersacsscssansnisevesencsatransaans 46 4 4 4 For RS 6000 and SGI Compatible Computers susctenaiciainraiida ainia tera 47 m SERVSWITCH MULTI Contents cont d Chapter Page 5 Installing Management and Serial Control Cards and Associated Equipment occcccccoccnonconncnonaninnnnness 48 Bs Overview of the Cards cccccccesccesusessessdestuetohtdennatsaen tratan deal de ciencias 48 5 2 The Cards a d Cables Mustrate d rars restera eneee EAE EE eke E ATASE E E EEEE EE EE 49 5 3 Installing the Cas aia AAA A AAN 50 54 Attaching Terminals to the Serial Control Card sind 51 6 Planning and Installing an Expanded System Optional serrana 52 6 1 Placing the Serv witeh MUA ii 54 6 2 Determining Where to Install Cards and Attach Equipment e cccnocnionncnnonnnonncnnnanonononannnoninacinaconas 56 63 Conhgurino Your Expansion Cards rescriere renal i E E EEE EASTA E EETA 58 6 3 1 Setting the Transmit Card s Unit Address DIP Switch seesssseesssseeesserseeseerseersressessssseeeseesse 58 6 3 2 Setting the Distance Jumpers on the Transmit and Receive Cards ocooccnnocnnoononinnnnnnncninnnss 60 6 4 Installing Your Expansion Cards soii id 62 6 5 Installing Your Expansion Cables estic couscinsechseessue bach EAE E aE E E E 63 6 6 Inspecting Your Expanded Systeri sra ios 63 1 TheSservSwite i Muli MA 64 A A PA PP E E EA 64 T2 Features and BE
100. binary code you derived in step 1 into a decimal number you can refer to Table C 1 in Appendix C 3 Select the computer channel whose physical DIP switch settings you want to override 4 Send the lt CM gt SW Enter command to enable the override of the physical DIP switches on all of the system s CPU Interface Cards 5 Send the lt CM gt SW x Enter command where x is the decimal number you derived in step 2 To override one DIP switch position at a time take these steps 1 Referring to Section 5 2 determine how you want to set the DIP switch position Write down a 1 if you want it to be ON or a 0 if you want it to be OFF 2 Select the computer channel whose physical DIP switch settings you want to override 3 Send the lt CM gt SW Enter command to enable the override of the physical DIP switches on the system s CPU Interface Cards 4 Send the lt CM gt SWn Enter command where nis the switch position number and bis either 1 if you want to turn the position ON or 0 if you want to turn the position OFF For example send lt CM gt SW4 1 Enter if you want to force a 10 second keyboard mouse inactivity timeout on that channel To disable the use of virtual switches to override the physical DIP switches send the lt CM gt SW Enter command CHAPTER 8 Operation 8 15 Other Commands System Control and Maintenance The ServSwitch Multi supports a number of other keystroke sequence commands for
101. bination of e One or more Autosensing CPU Interface Cards KV2000C and one or more 8 foot 2 4 m 20 foot 6 1 m or 30 foot 9 1 m CPU Server Cables to attach servers or other computers to the Switch e CHAPTER 2 Introduction e To attach user stations to the Switch 1 foot 0 3 m 10 foot 3 m or 20 foot 6 1 m User Cables attached to additional Universal User Interface Cards KV2500C or User Interface Cards with On Screen Display KV2550C R2 as necessary up to a maximum of one into an MX whose Local Console you re using two into an MX whose Local Console you re not using three into a Base Unit whose Local Console you re using four into an EXP or into a Base Unit whose Local Console you re not using or eight into an SB In a cascaded multi Switch system expansion cables as necessary to connect Switches to each other KV1600 for 10 foot 3 m regular expansion cable KV1600100 for 100 ft 30 5 m regular cable or EYN737MS MM for Category 5 expansion cable In order to attach terminals hubs routers or other serially accessed control devices to the Switch you ll need one Serial Control Card KV1609C and four Category 5 patch cables EVMSLO05 for every four such machines plus a single Management Card KV1608C R2 and a DB9 null modem cable EYN257H to hook up a PC to manage the Serial Control Cards with With the Hub you ll need e Several Transmit Modules KV1701C and Receive Modules
102. ce Card except in systems with one user and 13 computers Local console Option slot Slots corresponding to lettered module not available but not channels all available available recommended BASE UNIT Local console Slots corresponding to lettered module not channels all available available MX EXP and SB Figure 4 4 The ServSwitch Multi rear panels as shipped from the factory o MA SERVSWITCH MULTI 2 Once you ve chosen the slot write down the letter of the corresponding channel in the Channel Letter field of this Card s record in a copy of the CPU Interface Card pages of the System Configuration Chart see Appendix A At this time you should also write down what appears on the Card s label just to the right of the HD44 connector if you look at the connector from the rear in the Chart s Card Label Information field and if the ServSwitch Multi unit is part of a cascaded system you should write down the Switch s address in the Switch Address field as well 3 Remove the panel covering the available slot by unscrewing the two Phillips head screws that hold it in place Save these screws you ll be replacing them momentarily 4 If you look into the open slot on the Switch you will see guide tracks that the top and bottom of the Card should slide along when you install it Slide the Card gently into the slot along these tracks until the Card s HD44 connector lines up flush with
103. ces sancionan idas iii 27 3 1 Connecting Local Console Equipment to a Base Unit or MX snnscincinianir ceda 27 3 2 Installing User Interface Cards in a ServSwitch Multi susi 28 3 3 Connecting User Cables and Console Equipment to Your User Cards cc sissscssesseateeassenavoannoanes 30 5 3 1 For IBM Style Keyboard and MOUSE minas iii 31 3 3 2 For Apple Macintosh Style Keyboard atid Mouse seminario 32 3 3 3 For Sun Microsystems Keyboard and Mouse e cmccconocononnoninnaninnconanacinannnnncnonanonanaconanennacinnnos 33 3 3 4 Connecting Non Mulltisyne Monitors ccsicscscoccccesesssscsssesovobeoosncscccecosetseotsecnccesseesssstevenso beens 34 3 3 9 Connecting Dual Monitors UIGD Only inma 35 4 Installing CPU Interface Cards Server Cables and COMputers ss ssnassavnaecanecianssnesidvesitottavetegeaenveansanvonns 37 4l Setting the Jumpers to Configure the Video Qutput Type sesissssicsianseateinesortscessiassandatsaiassiaanpasaanss 37 4 2 Setting the DIP Switch crisi add 39 12 Gontistirno Video OQ PUOS serrera EE EEA EE EAE E T EEEE E des 39 4 2 2 Setting the Keyboard Mouse Inactivity Timeout cion 40 4 2 3 Setting the Keyboard Translation Mapping for Macintosh Computers 0ceeee 40 4 3 Installing CPU Int rface Cards in a ServSwitch Multi svscweccessudisudsdisaciscscesecnnuncnneabeseatenshsebiaeidia 41 4 4 Connecting the Server Cables and Computer Equipment isis 43 141 For IBM PS 2 or PC AT Compatible COMPULEES sarita 44 142 For Apple Mact
104. connection For transmission of large files or any other extended serial only activity users should establish Privacy Mode connections see Section 8 10 NOTE The ServSwitch Multi Hub does not carry the audio or serial signals ServSwitch Multi users connected to a computer through a Hub will have keyboard mouse and video access only they will not be able to establish audio or serial links with that computer SERVSWITCH MULTI 8 6 Channel Scanning Once you activate the ServSwitch Multi s channel scanning feature the Switch will automatically sequentially scan its channels without further intervention from you When the Switch detects keyboard or mouse activity scanning is suspended the computer currently being scanned is temporarily selected until all activity stops Scanning then resumes with the next channel in sequence You can change the dwell time the length of time the Switch pauses at each computer channel keeping that channel s video on screen during a scan whenever you want to Scanning is halted if you permanently select a computer channel or if you issue the Scan Halt command You can control channel scanning with these keystroke sequence commands Issue the Keyboard scan Dwell command lt CM gt KDnn Enter to set the dwell time where nn a one or two digit number of seconds from 1 to 65 The default setting is 5 5 seconds Issue the Keyboard scan Go command lt CM gt KG Enter
105. cs oven cvonaceunvatentcsisi ss csedesetevevesoserss ee 106 9 3 Administrator Functions in the Channel List and User List Menus Administrator Only 107 9 3 1 Canam Last Menu FUNCHONS rica it ib 107 9 3 1 4 Adding New Computer Channel Configurations e mocococccnnonanonaninnnananccnnnnacanacinnnos 107 9 3 1 5 Editing Computer Channel Configurations sica diracido 108 9 3 1 C Deleting Computer Channel Configurations e noccccoonononnnnnnnanonannnnnannacnnanacnacinnnos 108 9 3 2 User List Menu BUACIORS nin A EEEE NEEE 110 J3 2A Administrator SEUL ii A 110 9 3 2 B Addi g New User Profiles scccsewidecciccaanceniaininiesessutandesoniheicimnewnesccncssianaianadeledaes 110 Dana Malian User PROMS aiii ia A A iia 110 92 0 Deleting User Proves ia AA 110 0 3 Sete Users ACCESS Privileges vasca Nidia 111 A 7 SERVSWITCH MULTI Contents cont d Chapter Page 9 Using the On Screen Display continued 9 4 Administrator Controls Administrator Only ia ii 112 9 4 1 Broadcasting Enable Disable Broadcast Mode c ncconocccnnonanonannnonananccnnanananccnnonacannonanac n 112 9 4 2 Confirm Deletes Enable Disable Delete Confirmation occccccnnncccnnnnnnnnncnnnnninnnnncncninons 112 9 4 3 System Configuration Configure System FUNCtions ccmcoccnonnnnnonanonncnnananannnnnnnananncnnnac no 112 OAD As CASSIS NUM DED EPOC ARCO POCO ey uvereustesenees EE E TE E E E EE 112 9 4 3 B Command Key SCQuence secs iisccadeyesecsesasays teddies EAE E
106. d At up to 60 Hz Up to 1600 x 1280 noninterlaced Maximum video bandwidth is 155 MHz RS 232 Asynchronous RS 232 connections to CPU and User Cards Transparent to data format RS 232 connections to Serial Control Cards 7 or 8 data bits even odd or no parity 1 or 2 stop bits user selectable RS 232 connections to CPU and User Cards Transparent to data rates up to 9600 bps with hardware flow control or up to 115 2 kbps with software flow control RS 232 connections to Serial Control Cards 19 200 9600 4800 2400 or 1200 bps user selectable RS 232 Hardware RTS CTS software X ON X OFF or none Connections to CPU and User Cards Autosensed Connections to Serial Control Cards User selectable Microphone input and stereo output From 20 Hz to 20 kHz at 3 dB o Maximum Distance User Controls Indicators CHAPTER 1 Specifications 20 ft 6 1 m to any attached keyboard monitor and mouse 30 ft 9 1 m to any attached CPU 500 ft 152 4 m of total cabling between the highest level cascaded ServSwitch Multi the one to which the monitor keyboard mouse stations are attached and the lowest level ServSwitch Multi the one to which the CPUs are attached For Hub KV170RA 4 Front mounted menu control pushbuttons 1 Rearmounted ON OFF rocker switches one for each of the two power supply modules On Transmit Modules KV1701C 3 6 position distance DIP switches On Receive Modules K
107. d IEC 320 male inlet to internal transformer Hub KV170RA Dual redundant input load is balanced between power supplies All other models Single input Consumption MX KV155A 12 watts nominal Hub KV170RA 300 watts nominal All other models 27 watts nominal Size MX KV155A 5 5 H x 8 2 W x 13 6 D 14 x 20 8 x 34 5 cm Hub KV170RA 15 75 H 9U x 19 W x 13 5 D 40 x 48 3 x 34 3 cm All other models 5 25 H 3U x 17 1 W x 13 6 D 13 3 x 43 4 x 34 5 cm Weight Otherwise empty enclosures with only power supply supplies installed MX KV155A 13 2 Ib 6 kg Hub KV170RA 55 Ib 25 kg All other models 18 5 lb 8 4 kg For all models except the Hub each extra Interface Card Management Card or Serial Control Card adds 0 6 Ib 0 3 kg For all models except the Hub each extra Expansion Card adds 1 lb 0 5 kg For the Hub each extra Transmit or Receive Module adds 2 5 Ib 1 1 kg 2 Introduction 2 1 Overview With the ServSwitch Multi multiple users at your site can operate sets of IBM PC compatible Apple Macintosh Sun Microsystems and other computers at the same time Each ServSwitch Multi Expansion Chassis product code KV160A R2 the preferred starting model for mid to large scale applications supports as many as 14 external connections through plug in cards You can connect computers keyboard monitor mouse etc user stations terminals and other ServSwitch Mu
108. d is installed in Switch 2 and a Y Receive Card is installed in Switch 1 But they cannot reach the computers on Switch O because no Transmit Card is installed in SWITCH 1 Switch 0 Users on Switch O have access to all computers in the system the local computers plus the computers on Switches 1 and 2 because the Transmit Cards installed in Switches 1 and 2 are connected directly in SWITCH 0 Switch T s case indirectly in Switch 2 s to the Receive Card installed in Switch 0 Figure 6 5 An expanded system that illustrates the Transmit Receive mechanism CHAPTER 6 Planning and Installing an Expanded System Optional 3 There are several independent data pathways available to carry transmissions through any ServSwitch Multi eight pathways for the SB model four pathways for the EXP and Base Unit models and only two for the MX model Each expansion port link between two ServSwitch Multis through a pair of Transmit and Receive Cards is going to require the use of one of these pathways through each of the two Switches every time signals are transmitted across the link Whenever all of the pathways in a given Switch are active carrying data at the same time any attempt by any other user in the system to independently select a computer channel on that Switch will be ignored Refer to Figure 6 6 let s examine what happens if all of these Switches are ServSwitch Multi EXPs Say the user on Switch 0 wants to access computer 1H A T
109. e module on the far left end of the Switch s rear panel is covered by a blank panel but is not an available slot no ServSwitch Multi Card of any type can be installed in that slot Remember that the option slot the slot just to the right of the local console module which has no corresponding front panel LED or pushbutton is an available slot and should preferably host an Expansion Card User Interface Card etc rather than a CPU Interface Card Remove the blank panel covering the available slot by unscrewing the two Phillips head screws that hold the panel in place Find the two Phillips head screws on the Transmit or Receive Card located above and below the two connectors Back these screws out slightly until they are flush with the Card s cover plate Ifyou look into the open slot on the Switch you will see guide tracks that the top and bottom of the Card should slide along when you install it Slide the Card gently into the slot along these tracks until the Card s two HD26 connectors or six RJ 45 connectors line up flush with the back of the unit as shown in Figure 6 9 Figure 6 9 Inserting a regular left or CAT5 right Expansion Card 6 Retighten the holding screws completely Do not overtighten Repeat the above procedure for every Transmit Card and Receive Card in your system CHAPTER 6 Planning and Installing an Expanded System Optional 6 5 Installing Your Expansion Cables To connect you
110. e mouse each belonging to any platform the ServSwitch supports in any combination into the local console However do not connect more than one keyboard monitor or mouse to the local console For example you may use a Sun mouse and a Mac keyboard at the local console at the same time but you must not connect two keyboards or two mice to the front of the unit simultaneously This could cause your computers to behave unpredictably or even crash The local console operates as if it were connected to a Universal User Interface Card KV2500C rather than a User Interface Card with On Screen Display KV2550C R2 no on screen menus are available Speakers attached to the SPEAKERS port Monitor attached to the VGA port Y 2 MA aN Serial printer LA Sy attached to the port labeled ARAS SERIAL PORT ServSwitch Multi Base Unit KV150A R2 Microphone attached to the MIC port Mouse attached to the PS 2 MOUSE port Keyboard attached to the PS 2 KEYBOARD port Figure 3 1 Local console connections SERVSWITCH MULTI 3 2 Installing User Interface Cards in a ServSwitch Multi To install a Universal User Interface Card UUIC for short our product code KV2500C or User Interface Card with On Screen Display UICD for short our product code KV2550C R2 in a ServSwitch Multi Base Unit MX EXP or SB take these steps 1 Position the ServSwitch Multi so that its rear panel is facing you as shown
111. e the Cards and cabling installed here s how to make the dual monitor connections refer to Figure 3 4 on the next page 1 Use your first Server Cable to connect your computer to the primary CPU Interface Card as you would connect any other computer see Section 4 4 but make sure you attach the Server Cable to the computer s primary video output port 2 Run your second Server Cable from the computer s secondary video output port to the second CPU Interface Card Attach the Cable s HD44 male end to the Card s HD44 female port but at the computer end attach only one strand of the Cable the one that plugs into the secondary video port to the computer If the cable is a KV20x0 R2 PC type attach the Loopback Mouse Adapter to the mouse strand of this cable 3 Run your first User Cable from your UICD to your primary monitor and other user equipment as you would connect any other user station see the rest of Section 3 3 4 Run your second User Cable from your UUIC to the secondary monitor Attach the Cable s HD62 male end to the Card s HD62 female port then plug the secondary monitor s video input cable into the video strand at the other end of the cable leave all of the other strands unattached SERVSWITCH MULTI ServSwitch Multi with two CPU Interface Cards a UICD and a UUIC installed S MLN Sun computer with dual video output Secondary monitor User station with primary mo
112. eceive Card for the length of Expansion Cable that will be attached to each of the Card s two ports 6 3 1 SETTING THE TRANSMIT CARD S UNIT ADDRESS DIP SwiTcH All ServSwitch Multis that contain Transmit Cards must be given a unique unit address that you determine Unit addresses are numeric and may be any value from 1 to 254 addresses 0 and 255 are reserved Make sure to set every Transmit Card that you ll be installing in a given ServSwitch Multi to the same unit address if a Switch detects that it contains Transmit Cards with different addresses it will not operate at all Make very sure not to set Transmit Cards installed in different Switch units to the same address otherwise your system will operate but it will malfunction and finding and fixing the problem could be tough To set the unit address DIP switch on your Transmit Cards take these steps 1 Gather together all of the Transmit Cards that you will be installing in a particular ServSwitch Multi 2 Orient your first Transmit Card as shown in Figure 6 7 and find its colored DIP switch assembly Regular Transmit Card KV1601C PEEL 8 7 6 5 4 3 2 CAT5 Transmit Card KV1603C Figure 6 7 The Transmit Cards DIP switch 3 Choose a unique unit address and set the DIP switch for that address refer to Table 6 1 for addresses up to 16 decimal or A
113. ed they ll be lost if the Switch loses power or is turned OFF o MA SERVSWITCH MULTI Command lt CM gt SUN 1 Enter lt CM gt SUNI n Enter Function Consoles with non U S English Sun keyboards only Forces all CPU Interface Cards attached to Sun computers to emulate key codes specific to the keyboard language corresponding to decimal number n To determine the number of the correct keyboard language for your system refer to your Sun documentation Consoles with non U S English Sun keyboards only Forces the currently selected computer channel s CPU Interface Card to emulate key codes specific to the keyboard language corresponding to decimal number n To determine the number of the correct keyboard language for your system refer to your Sun documentation CHAPTER 9 Using the On Screen Display UICD Consoles Only 9 Using the On Screen Display UICD Consoles Only 9 1 Display Overview 9 1 1 FEATURES The ServSwitch Multi User Interface Card with On Screen Display UICD for short our product code KV2550C R2 adds on screen menus and other advanced features to the ServSwitch Multi For instructions on how install a UICD and its associated cables and equipment see Chapter 3 For instructions on using the UICD with a non multisync monitor see Section 9 5 With the UICD s on screen displays you can quickly and easily identify the servers attached to the ServSwitch Multi and select ones to interact wi
114. ed computer or its sound card actually supports audio output 7 If the selected computer is outputting audio through a sound card make sure that the card is completely and properly installed 8 Check the affected computer s Server Cable Make sure that all its connections especially the strand that runs to the computer s audio out port are tight and secure 11 1 14 A MICROPHONE DOESN T WORK 1 Make sure that the selected computer is actually supposed to be accepting sound input at this point 2 Make sure that the audio input volume is turned up high enough There might be hardware volume controls on the microphone sound card or computer and there might be software volume controls in the audio control panel section of the computer s operating system 3 Make sure that the microphone is completely and securely plugged into the User Cable and that the User Cable is completely and securely plugged into the ServSwitch Multi 4 Make sure that the mike is compatible with the ServSwitch Multi see Section 2 4 5 Make sure that the selected computer and all ServSwitch Multis in your system are plugged in turned ON and receiving adequate power 6 Make sure that the selected computer or its sound card actually supports audio input 7 If the selected computer is accepting audio input through a sound card make sure that the card is completely and properly installed 8 Check the affected computer s Server Cable Make s
115. ee Section 8 8 or Section 8 9 respectively 9 4 3 H Card Address for Dual Monitor Support If your ServSwitch Multi system is configured for dual monitor support see Sections 3 3 5 and 9 3 1 A use this option to specify the address of the Universal User Interface Card UUIC that the second monitor is attached to If this field is left blank dual monitor support will still be disabled even if the Dual Video option in the source computer s CPU Interface Card configuration see Section 9 3 1 A is enabled o MM SERVSWITCH MULTI 9 4 4 CONFIGURATION CONTROL TRANSFER CONFIGURATION SETTINGS Take these steps to send the configuration settings from the User Interface Card with On Screen Display that you re working at to another UICD elsewhere in your ServSwitch Multi system or to receive the configuration settings from another UICD use the Tab or arrow keys to move through the fields 1 At the Administrator Controls Menu highlight Configuration Control and press Enter 2 Use the spacebar to cycle through the available configuration port options Select Internal 3 Enter the port address of the remote UICD Be sure to include the unit address and port letter 3H for example 4 Use the spacebar to toggle to the desired setting in the Direction of Transfer field If you are sending configuration settings from your UICD to the remote UICD select Send If you are receiving configuration setting
116. elected computer and all ServSwitch Multis in your system are plugged in turned ON and receiving adequate power 5 Make sure that all of the Interface Cards and Expansion Cards between your console and the computer are plugged in completely and that their connecting screws are tight 6 Check the affected computer s Server Cable Make sure that all its connections especially the strand that runs to the computer s video port are tight and secure 7 Make sure that the affected computer s CPU Interface Card is configured properly see Sections 4 1 and 4 2 11 1 5 COMPUTER VIDEO CAN BE SEEN BUT Is DISTORTED DISCOLORED OUT OF SYNC OR OTHERWISE DEGRADED 1 Make sure that your console s shared monitor the selected computer and all ServSwitch Multis in your system are plugged in properly and receiving adequate power y plugs properly 8 q p 2 Make sure that all of the Interface Cards and Expansion Cards between your console and the computer are plugged in completely and that their connecting screws are tight 3 Make sure that the total cable distance from the console to the affected computer is not more than 500 feet 152 4 m 4 Check the affected computer s Server Cable Make sure that all its connections especially the strand that runs to the computer s video port are tight and secure 5 Make sure the monitor can accept the resolution refresh rate and sync of the video stream you re trying to display on it
117. ence which is Ctrl twice in succession unless you ve changed it see Section 9 4 3 C to trigger the on screen display even if you can t see it If you ve disabled menu activation see Section 9 2 3 B send the Command Mode hotkey sequence to bring up the Command Line Entry Window see Section 9 2 4 2 Press the four keys Ctrl Alt Shift M simultaneously 3 The UICD will begin cycling through various types of synchronizations It will switch to a different sync type approximately every ten seconds When it gets to one that your monitor can display press Enter to have the UICD save that sync type in NVRAM as its default If you want to quit the process without selecting a new synchronization press Esc the Card will continue using whatever type of sync it was using before Also press Esc to terminate the process if after two minutes the UICD doesn t find a matching sync option If this proves to be the case with your monitor which should virtually never happen you will have to use a different monitor If you swap in another non multisync monitor later just repeat this process to adjust the synchronization again CHAPTER 10 Using Management and Serial Control Cards 10 Using Management and Serial Control Cards The ServSwitch Multi Management Card KV1608C R2 and Serial Control Card KV1609C add advanced serial control features to the ServSwitch Multi For an introduction to these Cards and for
118. er it down Note that the AC inlet is the ServSwitch Multi s main disconnect All ServSwitch Multi models are rated for input voltages of 110 to 240 VAC and input frequency of 50 or 60 Hz The ServSwitch Multi Hub KV170RA is rated for total load balanced input current of 7 amps When only one power supply is functioning it will provide all 7 amps but when both supplies are working they will share the load All other ServSwitch Multi models are rated for 1 6 amps 2 6 The System and Its Components 2 6 1 THE COMPLETE SERVSWITCH MULTI PACKAGE AND OTHER COMPONENTS YOU LL NEED e Each ServSwitch Multi Base Unit KV150A R2 and ServSwitch Multi MX KV155A is shipped from the factory with an embedded local console module a power cord and a copy of this manual e Each ServSwitch Multi EXP Expansion Chassis KV160A R2 and ServSwitch Multi SB KV162RA comes from the factory with a power cord and a copy of this manual e Each ServSwitch Multi Hub KV170RA comes from the factory with its two power supply modules and two fan assemblies uninstalled It also comes with two power cords and a copy of this manual If you didn t receive everything or if anything arrived damaged call Black Box right away In addition you ll need other components to build a complete ServSwitch Multi system contact Black Box Technical Support if you re not sure what you ll need for your application With the Base Unit MX EXP or SB you ll need some com
119. er selects a closer channel SERVSWITCH MULTI 6 2 Determining Where to Install Cards and Attach Equipment Once you ve chosen the best placements and system configuration for your ServSwitch Multis you ll need to determine a which Expansion Cards to install in which Switches b where to put your computers and user equipment which will determine where you install your CPU and User Interface Cards and c where to put your terminals routers etc if you re connecting any to the system which will determine where you install your Management and Serial Control Cards As you plan here s what you need to keep in mind about how the Expansion Cards work 1 In order for a computer attached to a ServSwitch Multi to transmit its video signal to consoles attached to other Switches in the system you must install at least one Transmit Card in the computer s Switch Refer to Figure 6 5 2 In order for a console attached to a ServSwitch Multi to receive signals from computers attached to other Switches in the system you must install at least one Receive Card in the console s Switch Refer to Figure 6 5 In this example users on Switch 2 have access to the local computers the ones attached to their own Switch only because there is no Receive Card installed in Switch 2 SWITCH 2 Users on Switch 1 can not only access the local computers they can also access the computers attached to Switch 2 because a X R Transmit Car
120. ext color and background color from this menu or visually adjust these values later as described on the next page 5 Enter a value in seconds for the ID window dwell time that is the length of time the ServSwitch Multi will display the ID window If you enter a value of 0 zero the ID window will never appear at all If you enter the maximum value of 255 the Switch will display the ID window at all times 6 If you re running two video outputs from this computer to dual monitors as described in Section 3 3 5 press the space bar to enable the Dual Video feature If you do this you ll also have to designate which User Interface Card the secondary monitor is attached to see Section 9 4 3 H Pressing the space bar again disables Dual Video 7 Press Enter to save the settings for the new channel or Esc to abort SERVSWITCH MULTI To adjust the ID window visually starting from the Channel List Menu 1 Highlight the desired channel 2 Press F3 3 Adjust the ID window using these keys e Use the and keys on the shared keyboard to set window width e Use the spacebar to change text size e Use the PgUp page up key to set background color e Use the PgDn page down key to set text color e Use the keyboard s not the keypad s 11 041 fe and gt arrow keys to set window position hold down Shift while you do so to move the window in smaller increments When you re finished press
121. front panel indicator all fourteen of the EXP s and SB s slots are empty and all of them have a corresponding pair of LEDs on the front panel You will need at least one Autosensing CPU Interface Card product code KV2000C for each computer you plan to attach to the EXP or SB as well as one Universal User Interface Card KV2500C or User Interface Card with On Screen Display KV2550C R2 for each console These cards and their cables are described in Section 2 6 3 and are shown in Figures 2 4 through 2 6 on the previous page You will also need at least one regular Expansion Transmit Card our product code KV1601C or CAT5 Expansion Transmit Card KV1603C shown in Figure 2 8 on the next page if you want consoles on another ServSwitch Multi unit to be able to access computers on the EXP And you will need at least one Expansion Receive Card KV1602C or CAT5 Expansion Receive Card KV1604C also shown in Figure 2 8 if you want consoles on the EXP to be able to access computers attached to other ServSwitch Multis To connect serially accessed control devices such as terminals and routers you ll need a Management Card KV1608C R2 and one or more Serial Control Cards KV1609C see Chapter 5 SERVSWITCH MULTI Regular Expansion Transmit Card
122. g CPU Interface Cards Server Cables and Computers 4 2 Setting the DIP Switch You can use the Autosensing CPU Interface Card s eight position DIP switch to configure three different features video synchronization handling keyboard mouse timeout and keyboard translation mapping options for Mac computers Figure 4 3 shows this DIP switch including the positions used to configure each feature and their default settings Note that even after you ve installed the Card you can change any of its DIP switch settings from a console keyboard with a simple hotkey sequence see Section 8 14 As you set each Card s DIP switch add this info to the Card s record in the System Configuration Chart see Appendix A Keyboard Mouse Timeout Reserved Video Mapping Figure 4 3 The Autosensing CPU Interface Card s DIP switch 4 2 1 CONFIGURING VIDEO OPTIONS Your Autosensing CPU Interface Card is factory preset to pass the video signal from the attached computer through to any console that selects the computer s channel No changes are needed to DIP switch positions 1 through 3 unless a the CPU that will be attached to the Card does not output the standard video synchronization for its platform separate horizontal and vertical sync for IBM PC compatible computers composite sync for Apple or Sun computers b not all of your console monitors will support the attached computer s video sync as will often be true for RS 6000 SGI and HP m
123. g cascaded ServSwitch Multi systems designed around ServSwitch Multi Hubs You can call Black Box Tech Support for help in determining whether your ServSwitch Multi system would benefit from using Hubs and if so how best to design your Hub centered system 7 7 1 A 16 x 128 MATRIX In this configuration 16 users can simultaneously access 128 attached computers Any user can connect to any computer in the system without limitation or interference from another system user Should two people need access to the same computer at the same time they can share access Both users can view the computer s video while one user at a time will have keyboard mouse control see Section 8 3 This configuration uses one Hub sixteen ServSwitch Multi SB chassis to connect computers to the system and four ServSwitch Multi EXP chassis to connect the users Sixteen SBs each with at least four Transmit Cards and eight CPU Cards insialled and 128 CPUs
124. ges or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada INSTRUCCIONES DE SEGURIDAD Normas Oficiales Mexicanas Electrical Safety Statement 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Qo Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas 4 Todas las instrucciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe inten
125. hannel s video output remains on the screen is configurable and can be changed at any time e Multiplatform support The ServSwitch Multi adds multiplatform capabilities to your system by simultaneously supporting any combination of IBM PC compatible Mac Sun IBM RISC System 6000 RS 6000 Silicon Graphics SGI or Hewlett Packard HP computers Now you can switch easily among your PCs Mac computers and workstations with the push of a button Use any type of keyboard and mouse to access any computer in the system For example a PC keyboard and mouse can operate a Sun workstation almost as easily as a Sun keyboard and mouse will operate an attached PC e Multiuser support Instead of just one user having access to the attached computers the ServSwitch Multi allows up to two four or eight users simultaneous access to different computers in the system If two or more users need access to the same computer they can share access to it through the switch Sharing means that multiple users can switch to the same computer at the same time Everyone can see that computer s video but only one can enter data at any given moment a timeout scheme is used to arbitrate user contention for keyboard and mouse control e Expansion capability You can manage even large numbers of computers from a limited number of user stations by installing expansion transmit and receive cards in multiple ServSwitch Multis then cabling
126. hannel list to the remote Card which replaces its own list with the local Card s Or you can toggle to Receive so that the local Card overwrites its own list with the remote Card s Either way you will be prompted for the address of the remote Card Channel address 0 H As soon as you enter the address chassis number followed by slot letter of the remote Management Card the transfer begins You will receive one of these messages to indicate the result of the attempted transfer Successfully completed Disconnected from remote Invalid remote password Remote channel busy No response from remote 10 4 9 MAIN MENU SERIAL PORT ENABLE DISABLE If you re not going to be running a VT100 session on the Management Card s serial port you can run cable from it to a PC running terminal emulation software such as HyperTerminal and access the Card s System Management Tools Main Menu directly rather than through the User Interface Card with On Screen Display To enable this kind of communication choose option 10 at the Main Menu These lines will appear Current Main Menu serial port status is DISABLED Press SPACE to change ENTER to accept Press the spacebar to toggle the setting This line appears Main Menu serial port is currently ENABLED At this point you must press Enter to return to the System Management Tools Main Menu Any terminal emulating PC attached to the Management Card s serial port will now be able to access this
127. he selected computer actually supports RS 232 serial I O 6 Check the affected computer s Server Cable Make sure that all its connections especially the strand that runs to the computer s serial port are tight and secure 7 Compare the device s communication settings data rate data format flow control etc to those of the selected computer s serial port correct any mismatches Also remember that the ServSwitch Multi can only support serial data rates up to 115 200 bps with software flow control or 9600 bps with hardware flow control 8 Make sure that all of the Interface Cards and Expansion Cards in the system are plugged in completely and that their connecting screws are tight o A SERVSWITCH MULTI 11 1 13 A PAIR OF SPEAKERS HEADPHONES DON T WORK 1 Make sure that the selected computer is actually supposed to be outputting sound at this point 2 Make sure that the speaker headphone volume is turned up high enough to be audible 3 Make sure that the speakers or headphones are completely and securely plugged into the User Cable and that the User Cable is completely and securely plugged into the ServSwitch Multi 4 Make sure that the speakers are compatible with the ServSwitch Multi and are getting enough power to operate see Section 2 4 5 Make sure that the selected computer and all ServSwitch Multis in your system are plugged in turned ON and receiving adequate power 6 Make sure that the select
128. i 02 04 2000 Enter new date mm dd yy Current time is 10 26 26a Enter new time CHAPTER 10 Using Management and Serial Control Cards 10 4 7 TRANSFER SECURITY LOG To connect the Management Card to an IBM PC AT or PS 2 compatible computer you will need a PC AT style null modem cable such as our product code EYN257H Attach one end of this cable to the Card s DB9 male serial port and the other end to the computer s serial port Once this connection is made choose option 8 to transmit the contents of the Management Card s security log from the Card to that PC Using a suitable terminal emulation program such as Microsoft Windows HyperTerminal or ProComm the security log can be captured to a file for printing and storing When you select option 8 at the System Management Tools Main Menu you will be asked to configure the Management Card s serial port as shown below Either accept the default port settings or toggle among the different available values The receiving computer s serial port must be configured the same way Then enter or accept the date and time of the first log record you want to transfer and the log transfer will begin make sure the terminal emulator is running on the receiving computer at this point The data will be formatted the same way it is in the Log Window of the Management Card s Security Monitor see Section 10 5 3 Each line of ASCII text ends with carriage return and line feed codes
129. i units can be very tricky to set up and if they are wrongly configured it can be difficult to figure out where the problem is Read this chapter carefully if there s anything you re not clear about or not confident about please call Black Box Technical Support before you proceed and consult with our technicians for added assurance that your configuration will be correct the first time To expand your ServSwitch Multi system beyond the confines of a single unit you will need to add Expansion Transmit and Receive Cards to your system Connecting a Transmit Card in one Switch to a Receive Card in another melds those two Switches into one larger switching matrix see Figure 6 1 on the next page If you install Transmit Cards in the same ServSwitch Multi as a set of computers those computers can communicate with consoles user stations attached to other Switches Conversely if you install Receive Cards in the same ServSwitch Multi as one or more consoles those consoles can communicate with computers attached to other Switches Regardless of whether or not any Expansion Cards are installed in a ServSwitch Multi the console s attached to that unit can always access any computer attached to the same unit You will use one or more Expansion Cables to connect your Transmit Cards to your Receive Cards Each of these cables can be up to 250 feet 76 2 m long although total cable length between a console and a computer can t be more than 500 ft
130. iate ports on your PC If it s a PC AT compatible use the 5 pin DIN PC AT keyboard connector and the DB9 female serial mouse port connector if it s a PS 2 use the 6 pin mini DIN PS 2 keyboard and mouse connectors If the Server Cable is an audio type it will have three additional connectors two RCA plugs for a mono audio input and stereo output and a DB9 female connector to attach to another serial port Attach these to any appropriate audio or serial ports or equipment as desired CHAPTER 4 Installing CPU Interface Cards Server Cables and Computers 4 4 2 FOR APPLE MACINTOSH COMPATIBLE COMPUTERS For an Apple Macintosh compatible computer outputting Apple type video on a DB15 connector the Server Cable you ll need will be labeled KV2220 KV2225 KV2230 KV2240 KV2260 or KV2280 depending on the options you ordered see Table 4 2 at the start of Section 4 4 The cable will have these computer end connectors KV2220 KV2225 and KV2240 KV2260 and KV2230 Cables will have KV2280 Cables will have DB15 Male DB15 Male 4 Pin Mini DIN Male to Mac Video Port to Mac Video Port to ADB Port a gt 4 Pin Mini DIN Male RCA Male Mono RCA Male Stereo to ADB Port to Audio In Port to Audio Out Port blue band For a newer Mac compatible computer outputting VGA type video on an HD15 connector the Server Cable you ll need will be labeled KV2920 KV2925 etc instead of KV2220 KV2225 etc see Table 4 2 Rather than a
131. ice or a serial device with a connector other than a DB9 female see Appendix E Table 3 1 Product codes for User Cables Platform Product Codes 1 0 3 m 1 0 3 m 10 3 m 20 6 1 m Standard w Audio w Audio w Audio IBM PS 2 or PC AT Section 3 3 1 KV2505 KV2515 KV2545 KV2585 Apple Macintosh Section 3 3 2 KV2700 KV2710 KV2740 N A Sun Microsystems Section 3 3 3 KV2800 KV2810 KV2840 KV2880 CHAPTER 3 Installing User Interface Cards User Cables and Console Devices 3 3 1 FOR IBM STYLE KEYBOARD AND MOUSE If you are using an IBM PS 2 or PC AT style keyboard and a PS 2 or serial mouse at a given console the User Cable you ll need will be labeled KV2505 KV2515 KV2545 or KV2585 depending on the options you ordered see Table 3 1 at the start of Section 3 3 The cable will have these console end connectors KV2505 Cable KV2515 KV2545 and KV2585 Cables will have will have HD15 Female 5 Pin DIN Female HD15 Female 5 Pin DIN Female to VGA Monitor to PC AT Keyboard to VGA Monitor to PC AT Keyboard E 6 Pin Mini DIN Female 6 Pin Mini DIN Female 6 Pin Mini DIN Female 6 Pin Mini DIN Female E to PS 2 Keyboard to PS 2 Mouse to Keyboard to PS 2 Mouse yellow band yellow band DB9 Female DB9 Male DB9 Male to Serial Mouse to Serial Mouse to Other yellow band Serial Device RCA Female Mono RCA Female Stereo to Microphone to Speakers blue band or Headphones To install your cabling and console equipme
132. in Figure 3 3 on the next page Choose an available slot In most cases any slot that is covered with a blank connectorless panel will be available However note that on the Base Unit and MX the local console module on the far left end of the Switch s rear panel is covered by a blank panel but is not an available slot no ServSwitch Multi Card of any type can be installed in that slot Remember that the option slot the slot just to the right of the local console module which has no corresponding front panel LED or pushbutton is an available slot and should preferably host a User Interface Card Expansion Card etc rather than a CPU Interface Card 2 Once you ve chosen the slot write down the letter of the corresponding channel in the Channe Letterl field of this Card s record in a copy of the User Interface Cards pages of the System Configuration Chart see Appendix A At this time you should also write down what appears on the Card s label just to the right of the HD62 connector if you look at the connector from the rear in the Chart s Card Label Information field and if the ServSwitch Multi unit is part of a cascaded system you should write down the Switch s address in the Switch Address field as well 3 Remove the panel covering the available slot by unscrewing the two Phillips head screws that hold it in place Save these screws you ll be replacing them momentarily 4 If you look into the open slot o
133. in Table C 1 it will show you that you should set the DIP switch to 00000111 binary which corresponds to left to right position 8 through position 1 OFF OFF OFF OFF OFF ON ON ON Note that addresses 0 and 255 are reserved do not set the Card to these addresses SERVSWITCH MULTI Table C 1 DIP switch settings on the CPU Interface Card and their numeric equivalents Dec ONOoORWNACO aAnkrRRRARARRPRPWWDWWDWAWWWAWHNNNNNNANNNNAZFZAHAZFZFZAFHHH Ho O OANDABPWNHODOOAOANDAKWNH OOANDAHKWNHHODANDAAKRWN O Binary No DIP Switch Positions 87654321 00000000 00000001 00000010 00000011 00000100 00000101 00000110 00000111 00001000 00001001 00001010 00001011 00001100 00001101 00001110 00001111 00010000 00010001 00010010 00010011 00010100 00010101 00010110 00010111 00011000 00011001 00011010 00011011 00011100 00011101 00011110 00011111 00100000 00100001 00100010 00100011 00100100 00100101 00100110 00100111 00101000 00101001 00101010 00101011 00101100 00101101 00101110 00101111 00110000 00110001 00110010 00110011 Dec No 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 Binary No DIP Switch Positions 87654321 00110100 00110101 00110110 00110111 00111000 00111001 00111010 00111011 00111100 00111101 00111110 001111
134. indicates the revision level of the program or says NA if as is the case with the Management Card XPIQ firmware in slot one the firmware can t be transmitted to any other Card SERVSWITCH MULTI 10 4 3 DOWNLOAD LOCAL TO REMOTE FLASH ROM CROSSLOAD FIRMWARE BETWEEN CARDS If the main menu serial port function is enabled you can check this by selecting option 10 you can use option 3 to transfer firmware from the local Management Card to any other ServSwitch Multi Card in your system that you can transmit to When you select this option the local Management Card checks the firmware programs it has loaded in its memory then displays descriptions of them on screen see the last paragraph on the previous page for what each column means Download local to Remote Flash ROM Validating flash rom files FLASH Pos Flash Type FW Rev XPIO NA Available Available Available Available Available Available Available Available WANA UFPWN EF The Card then prompts you for the numbered slot in its Flash memory where the program you want to transfer is stored the program in position 1 can t be transferred to any other Card Local Flash ROM number 2 9 2 Then the Card prompts you for the address of the Card that will be receiving the firmware program Channel address 0 H Finally you re prompted for the number of the slot in the other Card s memory where you want that Card to store the program
135. ing or if none of the recommended actions solve the problem please completely fill out a copy of this Problem Report form before calling Black Box Technical Support Have this report as well as a copy of your system configuration charts from Appendix A ready to be faxed to Black Box if the technician asks that you do so Today s Date Your Name Your Phone No Your Fax No Your Email Address Customer Number if you ve been assigned one if you are the only person who calls in from your company this number should be in the blue box on the back cover of your catalog Contact Number if you haven t been assigned a Customer Number this can also be found in the blue box on the back cover of your catalog Service Call Number if you ve been assigned one as a result of an earlier call about this problem Date Problem First Began Problem Description CPU Channels Affected Serial Channels Affected USR Channels Affected Mgmt Channels Affected XMT Channels Affected Hub XMT Ports Affected RCV Channels Affected Hub RCV Ports Affected Problem Resolution for future reference APPENDIX C DIP Switch Settings and Their Numeric Equivalents Appendix C DIP Switch Settings and Their Numeric Equivalents Table C 1 on the next page is useful for two purposes 1 If you need to override the physical setting of the DI
136. ing activity through a simple on screen menu Immediate feedback on logging and switching history is available for every system user With the System Management Tools network managers can display their ServSwitch Multi system configurations for easy troubleshooting This menu driven system shows the type of Card installed in each port and the current firmware and hardware revision of each Information on the type of computer attached to each CPU Interface Card is also available The Management and Serial Control Cards are field installable and Flash upgradable Cards can be added or replaced without disassembling or powering down the system This makes installation configuration and maintenance much easier CHAPTER 5 Installing Management and Serial Control Cards and Associated Equipment 5 2 The Cards and Cables Illustrated The Management Card and Serial Control Card are shown in Figure 5 1 The Management Card has a DB9 male connector that functions as an EIA TIA RS 232 serial interface pinned out according to TIA 574 like the serial ports of an IBM PC AT or PS 2 computer so that you can upload security logs from the Card see Section 10 4 7 or download firmware upgrades to the Card see Section 10 4 4 The Serial Control Card has four RJ 45 female connectors These function as proprietarily pinned EIA TIA 232 serial interfaces for connection to and communication with your servers hubs routers etc 000 El DB9 Cl Eb JE a m
137. ins ServSwitch Multi System Orders for ServSwitch Multi Equipment 1 Order Number Purchase Date Equipment Purchased Install Date s 2 Order Number Purchase Date Equipment Purchased Install Date s 3 Order Number Purchase Date Equipment Purchased Install Date s 4 Order Number Purchase Date Equipment Purchased Install Date s 5 Order Number Purchase Date Equipment Purchased Install Date s 6 Order Number Purchase Date Equipment Purchased Install Date s 7 Order Number Purchase Date Equipment Purchased Install Date s 8 Order Number Purchase Date Equipment Purchased Install Date s 9 Order Number Purchase Date Equipment Purchased Install Date s o A SERVSWITCH MULTI Chart A 1 Configurations of channels with Computer Interface Cards installed Switch Address Chanl Letter Card Label Info Cable Jumper Prod Code Settings DIP Switch Settings Computer Platform Computer Mfg Model Clock Speed RAM Qty OS BIOS Mfg Rev Video Card Resolution Refr Rate O O Q z O O gl 9 O O gjs O OB O O D9 O O Os O O Ot O O Bl 9 O O Ol Ss O O Bj z O O gl 9 O O gjs O OB
138. instructions on how to install them and their associated cables and equipment see Chapter 5 10 1 Addressing Terminals on the Serial Control Card Since each Serial Control Card has four ports channel addressing for port selection purposes requires more than just a chassis number and slot letter You must also designate which port on the Serial Control Card the terminal is attached to Ports are numbered from top to bottom as shown in Figure 10 1 Figure 10 1 Port addresses on a Serial Control Card For example the terminal attached to the second port on the Serial Control Card in slot D of chassis 15 would be addressed 15D2 SERVSWITCH MULTI 10 2 Getting Started The Options Screen When you first select your Management Card this Options Screen appears on your monitor User Options ALT M to view the Terminal List ALT O to open a Terminal Session ALT N to view the Security Monitor ALT T to view the System Management Tools ALT C to close a view ALT I to view Information ALT B to emulate the VT100 BREAK key ALT Tab to change to another view ALT M Use this command to enter the menuing system The first menu to appear will be the Channel or Terminal List ALT O When you select a device attached to a Serial Control Card it is called opening a session You may use the Alt O command to open a session from anywhere in the menuing program Sessions may also be opened through the Open Session Menu
139. iple users with different access levels e Do you have to send video from one computer to two different local monitors Or do you need to send video from multiple computers to dozens of monitors both near and far e Does your switch have to sit solidly on a worktable and use regular everyday cables Or does it have to be mounted in an equipment rack and use convenient many to one cables No matter how large or small your setup is no matter how simple or how complex we re confident we have a ServSwitch system that s just right for you The ServSwitch family from Black Box the one stop answer for all your KVM switching needs continued on next page SERVSWITCH MULTI This manual will tell you all about your new ServSwitch Multi including how to install operate and troubleshoot it For an introduction to the ServSwitch Multi see Chapter 2 The ServSwitch Multi product codes covered in this manual are KV150A R2 KV155A KV160A R2 KV162RA KV170RA This manual also includes information about the accessories with these product codes each comes with its own installation guide if ordered separately KV1601C KV1608C R2 KV2500C KV1602C KV1609C KV2550C R2 KV1603C KV1701C RMK19L KV1604C KV1702C RMK19LE KV2000C TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks and ServSwitch and ServSwitch Multi are trademarks of Black Box Corporation Apple ImageWriter LaserWriter Mac and
140. is an available slot and can host any card other than a CPU Interface Card 2 Once you ve chosen the slot write down the letter of the corresponding channel in the Channel Letter field of this Card s record in a copy of the Management Control Cards pages of the System Configuration Chart see Appendix A At this time you should also write down what appears on the Card s label just to the right of the DB9 connector or RJ 45 connectors if you look at them from the rear in the Chart s Card Label Information field and if the ServSwitch Multi unit is part of a cascaded system you should write down the Switch s address in the Switch Address field as well 3 Remove the panel covering the available slot by unscrewing the two Phillips head screws that hold it in place Save these screws you ll be replacing them momentarily 4 If you look into the open slot on the Switch you will see guide tracks that the top and bottom of the Card should slide along when you install it Slide the new Management Card or Serial Control Card gently into the slot along these tracks until the Card s connector or connectors line up flush with the back of the unit as shown in Figure 5 3 Figure 5 3 Inserting a Card in the Switch Management Card shown at left Serial Control Card shown at right 5 Secure the Card in the Switch with the screws you removed in step 3 Retighten the screws completely but do not overtighten them Repeat
141. itch Multi that the UICD is installed in you can use this option to set a unique chassis address for the Switch Chassis addresses are numeric and may be any value between 1 and 254 Unit addresses of 0 and 255 are reserved If you already have a chassis number assigned to this Switch leave the value in this field at 0 This doesn t mean that the chassis address is 0 it just means that the UICD won t try to give the unit a chassis number itself CHAPTER 9 Using the On Screen Display UICD Consoles Only 9 4 3 B Command Key Sequence Highlight this option and use the space bar to cycle though the available hotkey sequences for bringing up the Command Line Entry Menu Choose from e Num Lock keypad minus e Num Lock keypad asterisk e Num Lock keypad plus e Num Lock keypad slash Ctrl tilde 9 4 3 C Menu Activation Key Sequence Highlight this option and use the space bar to cycle through the available hotkey sequences for activating the on screen display system You can choose Ctrl Ctrl press and release Ctrl twice in succession Alt Alt or Shift Shift 9 4 3 D Remote Commands Highlight this option and use the space bar to either enable or disable your UICD s ability to accept remote commands from other UICDs For more information on remote commands see Sections 9 2 3 C and 9 2 3 D 9 4 3 E Remap Windows Keys This option deter
142. ive Card System Configuration Chart Chart A 3 or A 4 respectively in Appendix A After all of the Cards have been configured they are ready to be installed Follow the directions for doing this in Section 6 4 APTER 6 Planning and Installing an Expande Table 6 2 Jumper settings for Transmit Cards i JP25 200 o m JP12 O mm JP8 o mm JP4 0 mm JP24 O mm JP20 0mm JP16 OM to JP11 OEE Jp7 om JP3 Om JP23 om JP19 om JP15 Om JPiofomm Spe Comm Jp2 omm p22 om JP18 Omm JP14 Om 250 upo Comm ps5 Comm pi Omm JP21 om yp17 om JP13 Omm JP26 O mm The default setting in each of these tables is the topmost 3 to 25 for the Transmit Cards 3 to 100 for the Receive Cards 1 one foot 30 5 cm A SERVSWITCH MULTI 6 4 Installing Your Expansion Cards To install a Transmit or Receive Expansion Card in a ServSwitch Multi Base Unit or Expansion Chassis take these steps 1 Position the ServSwitch Multi so that its rear panel is facing you as shown in Figure 3 3 in Section 3 2 While the Base Unit MX EXP and SB models are all shown in that illustration we recommend that where possible you use only EXP and SB units in cascaded ServSwitch Multi systems Choose an available slot In most cases any slot that is covered with a blank connectorless panel will be available However note that on the Base Unit and MX if you must use any of these the local consol
143. ivileges V stands for video viewing privileges only K stands for keyboard and mouse privileges P stands for power control privileges F4 Quickly edit the name of the selected user F5 Set the administrator password and timeout F10 Log out of the ServSwitch Multi system The user login screen will appear You will have to log back in to the system to continue operation F11 See more options Insert Add a new user profile to the menu Delete Remove the selected user profile from the menu Alt Tab Cycle through the available menus o MM SERVSWITCH MULTI 9 4 Administrator Controls Administrator Only System administrators can access the Administrator Controls Menu shown in Figure 9 4 by pressing the Ctrl key twice then pressing Alt Tab twice Regular users will see this as the User Controls Menu see Section 9 2 2 In addition to the Scanning Menu Activation Switch Alt User Module and Control Alt User Module options that are also available in the User Controls Menu again see Section 9 2 2 administrators have the control options described in the following subsections Black Box Control Panel Administrator Controls Scanning Broadcasting Off Confirm Deletes On Menu Activation On
144. l List Menu and sort the entries as desired Next type the first letter or number of the name or address you want to search for then the second and so on For example if the list were sorted by name typing M would move the cursor to the names that begin with the letter M proceeding to type an A would move the cursor to the names that begin with MA and you could continue adding characters until you reached your desired entry Table 9 1 Keypress driven options available to all users at the Channel List Menu Press This Key Sequence 10 Do This F1 Get context sensitive help F10 Log out of the ServSwitch Multi system The user login screen will appear you must log back in to the system to continue operation F11 See more options Enter Switch to the highlighted channel Alt Enter Switch to the highlighted channel in privacy mode For more information on privacy mode refer to Section 8 10 Alt Tab Cycle through the available menus 9 2 2 THE USER LIST MENU ADMINISTRATOR ONLY The administrator can access the User List Menu by pressing Ctrl twice then Alt Tab This menu displays the names timeouts in minutes and password statuses of all system users The timeout is the number of minutes a station can remain inactive before the user is automatically logged out of the ServSwitch Multi system This menu only appears if you are the system administrator For descriptions of
145. lents ninia 147 Appendix D Tables tdi did A di di Ads 149 Dil OPM SEnVer Cables inicia dada 149 D2 User Cale iii NAAA A AN 150 DAE EN S E E E E IE E 151 Appendix E Making Nonstandard Serial Connectors sisi anida 152 Appendix F Rackmounting the Base Unitor EXP sccscsosaischicsssssasssnsisescossivantansenastnantalisadissseastasoateedeaaniaand 153 SERVSWITCH MULTI Compliance Standards Interfaces Resolution Protocol Data Format Data Rate Flow Control Audio Response 1 Specifications FCC Part 15 Subpart J Class A IC Class classe A VGA SVGA XGA XGA 2 Macintosh or Sun video can also carry RS 6000 SGI or RGsB on BNC video with the proper adapters Base Unit KV150A R2 and MX KV155A only On front panel Serial port and serial mouse port EIA TIA RS 232 pinned to TIA 574 VGA port VGA PS 2 keyboard and PS 2 mouse ports IBM PS 2 peripheral input Mac port ADB Sun port Sun peripheral input Mic port Standard mono audio input Speakers port Standard stereo audio output Hub KV170RA only Front mounted serial port not currently enabled EIA TIA RS 232 proprietarily pinned on RJ 45 On CPU Interface User Interface and Expansion Cards Proprietary composites of e IBM PC AT IBM PS 2 ADB or Sun keyboard e RS 232 PS 2 ADB or Sun mouse e Video standards listed above e Mono audio and e Stereo audio At up to 90 Hz Up to 1280 x 1024 noninterlace
146. lti units to the system through those cards Front panel LEDs show which of the Chassis card slots is on line has a card installed that is connected to powered equipment and of these which slots are currently selected by system users ServSwitch Multi Base Units KV150A R2 are like the Expansion Chassis but are more suited for use in small scale applications such as those involving a single Multi unit that doesn t require frequent reconfiguration In the Base Units one of the plug in card slots is replaced with a local console module a user station port with dedicated front panel connectors for a nearby keyboard monitor mouse and other peripherals Unfortunately the ServSwitch Multi s on screen display menus can t be used with this local console The Base Unit has front panel pushbuttons for card slot selection LEDs that show which slots are currently selected by system users and a two character alphanumeric display that shows which port is currently selected by the local console The ServSwitch Multi MX KV155A is a smaller version of the Base Unit with four card slots plus a local console without the alphanumeric display It only supports two video control pathways instead of the usual four It s intended for desk or countertop use only in individual or local cluster applications The ServSwitch Multi SB KV162RA is virtually identical to the Expansion Chassis except that it supports eight video control pathwa
147. male end of the video strand of your KV27x0 cable then plug the DB15 male end of your Mac monitor s input cable into the adapter s DB15 female side To use a Sun monitor Connect your user equipment as directed in Section 3 3 3 with this exception Plug the HD15 male side of a KV16SUN adapter into the HD15 female end of the video strand of your KV28x0 cable then plug the 13W3 male end of your Sun monitor s input cable into the adapter s 13W3 female side To use an RS 6000 monitor with 13W3 connectors an RS 6000 or other monitor with 3C3 connectors an SGI monitor or an HP or other monitor with three BNC connectors Connect your user equipment as directed in Section 3 3 1 with this exception Plug the HD15 male side of the appropriate adapter into the HD15 female end of the video strand of your KV25x5 cable then plug the monitor cable into the adapter s female side e KV16RS6 1 for RS 6000 HD15 M to 13W3 F e KV163C3 1 for RS 6000 etc HD15 M to 3C3 F e KV16SGLE 1 for SGI HD15 M to 13W3 F or e KVI6BNC for HP etc HD15 M to triple BNC F CHAPTER 3 Installing User Interface Cards User Cables and Console Devices 3 3 5 CONNECTING DUAL MONITORS UICD ONLY If your computer supports dual video outputs dual monitors you can use the User Interface Card with On Screen Display UICD to run video to the second monitor through the ServSwitch Multi You must be logged on as the administrator see Section 9 1 2 to configu
148. mand key instead set DIP switch position 5 to ON While Scroll Lock is OFF the PC keyboard s F11 F12 and Alt keys function normally For more information see Section 8 4 CAUTION This remapping is intended for input from older 101 102 key keyboards that don t have the Windows keys If you use 104 105 key keyboards that include these keys in your ServSwitch Multi system we recommend that you install UICDs for those consoles and enable the UICDs Remap WIN95 Keys option instead see Section 9 4 3 E Do not activate both types of remapping at the same time CHAPTER 4 Installing CPU Interface Cards Server Cables and Computers 4 3 Installing CPU Interface Cards in a ServSwitch Multi To install an Autosensing CPU Interface Card in a ServSwitch Multi take these steps 1 Position the ServSwitch Multi so that its rear panel is facing you as shown in Figure 4 4 Choose an available slot In most cases any slot that is covered with a blank connectorless panel will be available However note that on the Base Unit and MX the local console module on the far left end of the Switch s rear panel is covered by a blank panel but is not an available slot no ServSwitch Multi Card of any type can be installed in that slot Remember that the option slot the slot just to the right of the local console module which has no corresponding front panel LED or pushbutton is an available slot but should not be used to host a CPU Interfa
149. mines whether the UICD will remap the Alt and Windows Start keys on a 104 105 key PC keyboard when a Macintosh computer is selected see Section 8 4 Normally the PC s Alt keys function as the Mac Option Alt keys and the PC s Windows Start keys function as the Mac Command key But the arrangement of the PC Alt and Start keys is the reverse of the Mac Option and Command keys so if you re used to the Mac layout you can highlight this option and press the space bar to enable remapping of the PC keys so that PC Alt Mac Command and PC Start Mac Option Press the space bar again to disable remapping This remapping option is intended for newer 104 105 key keyboards that have the Windows keys Older 101 102 key keyboards that don t include these keys should use the DIP switch translation option instead See Section 4 2 3 Unlike the DIP switch function this option involves the console rather than the computer is not affected by Scroll Lock and operates only when a Mac is selected rather than continually Do not activate both types of remapping at the same time 9 4 3 F Standalone RSP This option is not supported at this time 9 4 3 G Follow Swap Feature Status Highlight this option and use the space bar to start Follow Mode or Swap Mode or to quit either process If you are starting Follow or Swap Mode you ll also have to enter the user address you are following or swapping with For more information on Follow Mode or Swap Mode s
150. mize the risk of them being damaged in transit a Make sure that the power supplies are not connected to any AC outlet and that their power switches are in the OFF position b Gently slide the power supplies into their mounting brackets on the left side of the Hub It doesn t matter which supply you put in which bracket c Connect a power cord to the IEC 320 inlet on each of the power supplies Plug the other end of each power cord into a working AC outlet Switch on both of the power supplies and verify that the fan modules work the fans should start running right away CHAPTER 7 The ServSwitch Multi Hub NOTE If it will be easier for you to configure your Modules while you re looking at cables you ve already installed feel free to attach your expansion cables to any given Module refer to step 6 before you do steps 3 through 5 3 Next you will need to configure the DIP switches on your Transmit Modules Each of these Modules has sixteen dual RJ 45 Transmit ports on it numbered through 16 from left to right as shown in Figure 7 5 on the next page Each port has three six position DIP switches that you need to set for the length of the Category 5 cable that will be attached to the port The locations of these DIP switches are shown in Figure 7 3 below and their possible settings are shown in Figure 7 4 on the next page For any given Transmit port leave all of the switch positions set to OFF if the cable you ll be att
151. n and Trackman IBM PS 2 style mouse Kensington PS 2 or ADB mouse Mouse Systems PC Mouse Sun Microsystems Laser mouse and Apple ADB mouse Other manufacturers mice generally operate with the ServSwitch Multi but we cannot guarantee that any given mouse will If you experience problems using an untested mouse contact Black Box Technical Support with the manufacturer and model number of the mouse e Monitors at all user stations must be capable of synchronizing with any attached computer s video rate If you are unsure whether your monitors have multisync capability consult the monitor documentation or contact your dealer e Use only Black Box supplied cable with the ServSwitch Multi Poorly constructed or miswired cabling will diminish video quality and could possibly damage your equipment e The ServSwitch Multi supports all externally powered speakers that use 3 5 mm miniplugs We recommend that you use powered speakers with the ServSwitch Multi for best performance e Use mono microphones with 3 5 mm miniplugs with the ServSwitch Multi Powered microphones are not recommended if a computer channel is selected that supplies power to the microphones the microphone volume might be muted on that channel e The ServSwitch Multi s CPU and User Cards autosense EIA TIA RS 232 serial devices using any data format and hardware software inband or no flow control hardware flow control up to
152. n the Switch you will see guide tracks that the top and bottom of the Card should slide along when you install it Slide new User Interface Card gently into the slot along these tracks until the Card s HD62 connector lines up flush with the back of the unit as shown in Figure 3 2 Figure 3 2 Inserting a User Interface Card in the Switch 5 Secure the Card in the Switch with the screws you removed in step 3 Retighten the screws completely but do not overtighten them Repeat the above procedure for every User Interface Card in your system The UUIC and the UICD share the same basic features but the UICD has a set of on screen display features that the UUIC lacks For descriptions of these features and how to use them see Chapter 9 O CHAPTER 3 Installing User Interface Cards User Cables and Console Devices Local console Option slot Slots corresponding to lettered module not available channels all available available BASE UNIT Local console Slots corresponding to lettered module not channels all available available MX EXP and SB Figure 3 3 The ServSwitch Multi rear panels as shipped from the factory SERVSWITCH MULTI 3 3 Connecting User Cables and Console Equipment to Your User Cards Except for the local consoles on the Base Unit and MX you ll use User Cables to connect your consoles to the User Cards installed in your ServSwitch Multi You will need one of these cables for each User
153. n will appear again That s all there is to it you or any other user will have to log back in to continue working on the system SERVSWITCH MULTI 9 2 The On Screen Menus The UICD s on screen display consists of four main windows the Channel List Menu the User List Menu for the administrator only the User Administrator Controls Menu and the Command Line Entry Window To access the Channel List Menu press either Ctrl control key on the shared keyboard twice within one second press Alt Tab to cycle through the remaining menus While you re in the on screen display system you can press F1 at any time for context sensitive help Certain menus and commands within the on screen display are only available if you re logged in as the system administrator Any options that can only be used by system administrators will be covered in Sections 9 3 and 9 4 The rest of Section 9 2 deals with menus and options that can be accessed by all system users 9 2 1 THE CHANNEL LIST MENU Once you have logged into the ServSwitch Multi s on screen display system the Channel List Menu shown in Figure 9 1 is the first menu displayed After login you may activate the Channel List Menu by pressing either of the keyboard s Ctrl keys twice within one second This menu lists all named computer channels in your system with their ServSwitch Multi channel addresses and access status The administrator will always have full access to every serve
154. new channel s name replaces the first channel s name in the right hand corner and the first channel s name is instead displayed in one of the three remaining blocks at the bottom of the menu See Figure 10 2 an Cursor position Open channels Line in the Open Channel list Active channel 1 of 2 in this example Figure 10 2 Session information displayed Every time you open a new session new channel its name will appear in the right corner and the remaining open sessions will be listed in the scrollable text blocks in the left hand corner You may have up to eight sessions open at a time To cycle through your open sessions press Alt Tab 10 3 3 B How to Open a Session There are two ways to open a session The first way is to bring up your Serial Channel List Menu by pressing Alt M select the channel from the menu and press Enter The second way is to use the Open Session Menu To do so channel switch to the port that contains your Management Card Press Alt O to bring up the Open Session Menu Type in the address of the channel you wish to open a session for and press Enter To leave the menu without opening a session press Escape SERVSWITCH MULTI 10 3 3 C How to Make Your Session Persistent and Scrollable Using History Mode To make your session persistent so that events are kept in memory even after they scroll off the screen and scrollable so that you can pull these retained off screen events back o
155. nitor Figure 3 4 A Dual Monitor ServSwitch Multi system Once you have all of the components of your entire ServSwitch Multi system installed you will need to use the UICD to enable the dual monitor setup Here s how to do so 1 Ifyou haven t yet added the dual monitor computer to the Switch s on screen configuration records follow the instructions for doing so in Section 9 3 1 A If you have previously entered the computer into the on screen configuration follow the instructions for editing that computer s record in Section 9 3 1 B In either case when you reach the Dual Video feature press the space bar to enable it 2 Enter the Administrator Controls Menu see Section 9 4 and select the System Configuration option Page down and highlight the Dual Monitor Support Card Address field see Section 9 4 3 H Enter the address of the UUIC that the secondary monitor is attached to Until you enter a value in this field dual monitor support is still disabled regardless of what you did in step 1 CHAPTER 4 Installing CPU Interface Cards Server Cables and Computers A Installing CPU Interface Cards Server Cables and Computers IMPORTANT NOTE If you are installing a cascaded ServSwitch Multi system you should make sure your Expansion Cards and Cables are installed properly before you begin installing other types of Cards or attaching devices to the system Refer to Chapter 6 and if your cascaded system include
156. nly This Transmit Card has been set to an address different from that of another Transmit Card in the same ServSwitch Multi CHAPTER 8 Operation 8 2 Keyboard Control 8 2 1 KEYSTROKE NOTATION Throughout the rest of this chapter we use some shorthand to abbreviate certain keystroke sequences and variables you can use to control the ServSwitch Multi through console keyboards lt CM gt Enter Command Mode 1 Press and hold down the keyboard s Num Lock key 2 Press and release the minus key on the numeric keypad 3 Release the Num Lock key Note To choose an alternate hotkey sequence for entering Command Mode see Section 8 12 Enter Press the keyboard s Enter or Return key Doing so will cause the ServSwitch Multi to execute the command you just typed in and then exit from Command Mode Addr The address of the computer you re selecting In single unit ServSwitch Multi systems this address will correspond to the single letter designation A through D on an MX A through L on a Base Unit A through N on an EXP or SB of the channel port on the Switch that the computer is attached to In cascaded systems this address will correspond to the numeric unit address 1 through 254 of the ServSwitch Multi that the computer is attached to followed by the single letter designation of the computer s channel port For example to select unit the computer on channel C of
157. nt Cards have DB9 connectors and Serial Control Cards have four RJ 45 connectors Channels are designated by letters on the front panel of the ServSwitch Multi when the Switch is viewed from the rear as shown in Figure A 1 the slot for channel A is on the far right channel B s slot is just to the left of channel A s and so on On the left hand end the slots for letter designated channels proceed through the one for channel N for EXPs and SBs or channel L on Base Units or channel D on MXs On Base Units the next to the leftmost slot is the option slot channel call it channel M and the leftmost slot always houses the local console call it channel N The leftmost slot on an MX always houses the local console also call it channel E See Section 2 6 3 for a description of the naming conventions for channel slots on the ServSwitch Multi Base Unit and MX Channel N local Channel M option Slots corresponding to lettered channels on console module slot on Base Unit all three of these ServSwitch Multi models on Base Unit O 10 10 O O O O O User Interface Cards jo Oo jo jo jo Figure A 1 The rear panel of a ServSwitch Multi Base Unit EXP or SB with Cards installed CPU Interface Cards E APPENDIX A Configuration Charts ServSwitch Multi System Configuration Company Name Site Department Name of Position of Contact Info for Person Who Mainta
158. nt at each IBM type secondary console first plug the User Cable s HD62 connector into the matching connector on the User Interface Card When you re sure the connection is firmly seated secure it by tightening the associated thumbscrews Now plug the cables from your keyboard mouse and monitor into the matching connectors on the User Cable You might be able to use your non multisync RS 6000 SGI or HP monitor instead ofa VGA monitor see Section 3 3 4 If the User Cable is an audio type it will have three additional connectors two RCA jacks for a mono microphone and stereo speakers or headphones and a DB9 male connector for a serial device Attach any appropriate equipment as desired o A SERVSWITCH MULTI 3 3 2 FOR APPLE MACINTOSH STYLE KEYBOARD AND MOUSE If you are using an Apple Macintosh style ADB Apple Desktop Bus keyboard and an ADB or RS 232 mouse at a given console the User Cable you ll need will be labeled KV2700 KV2710 or KV2740 depending on the options you ordered see Table 3 1 at the start of Section 3 3 the audio cable comes in 1 ft 0 3 m and 10 ft 3 m lengths only The cable will have these console end connectors KV2700 Cable KV2710 and KV2740 Cables will have will have HD15 Female HD15 Female 4 Pin Mini DIN Female to Multisync Monitor to Multisync to ADB Keyboard Monitor and Mouse 4 Pin Mini DIN Female DB9 Male DB9 Male to ADB Keyboard to Serial Mouse to Other and Mouse yellow band Serial
159. nto the screen press Alt H after you open your session to start history mode From that point on the Card will retain the current session in memory even after events scroll beyond the top of the display so that you can scroll backwards through the session at any time to check on what occurred earlier While history mode is active you can press an additional set of keys in order to scroll through the session log CTRL B to page up CTRL F to page down K or to move up one line J or to move down one line 1 then G to move to the home position first line G to move to the end position last line If during your session you want to get out of history mode press Esc escape to end it It is deactivated automatically when you close your session 10 3 3 D How to Close a Session To close a session make it the currently active session by pressing Alt Tab until it is displayed on your monitor Then press Alt C The session will close and the Options Screen will be displayed until you select another channel as active CHAPTER 10 Using Management and Serial Control Cards 10 4 Using the System Management Tools Once you have cycled to the Administrator Control Menu with Alt Tab choose the System Management Tools option You can also use the keyboard shortcut Alt T from any menu when the Management Card is selected The menu shown below will appear on your monitor A subsection explaining each supported option follows System Man
160. o set a new chassis ID for your Hub the display will scroll through the possible numbers from 1 to 254 When you re done press the Hub s Enter button to save the changes and return to the Chassis ID Menu or press the Hub s Escape button to cancel your changes and return to the Chassis ID screen without saving them If neither button is pressed within 5 seconds of your last change your changes will be canceled and you will automatically be returned to the Chassis ID screen 7 Lastly referring to the layout you should have planned in step 1 run Category 5 cables between the ports on your Hub s Transmit and Receive Modules and the ports on the CAT5 Expansion Cards in the other ServSwitch Multis in your system For each Module port Card port pair that you want to interconnect one cable should connect the Module port s video connector the upper of its two RJ 45s with the Card port s video connector the lowest of its three RJ 45s a second cable should connect the Module port s keyboard mouse connector the lower of its two RJ 45s with the Card port s keyboard mouse connector the middle of its three RJ 45s Don t make any connections to the Card port s multimedia serial audio connector the uppermost of its three RJ 45s the Hub doesn t carry multimedia signals The ServSwitch Multi Hub should now be ready for continuous operation as soon as you update the configuration of the rest of your ServSwitch Multi system 7 4 The
161. ogging and switching activity for every system user The date time user name channel and activity are listed You have the option of paging up to the previous page of history paging down to the next page returning to the top of the log or dropping to the end of the log An asterisk in the ALERT field indicates that the command generated an entry in the Alert Message Window See the previous section Log Window Time amp Date ALERT Source Description Select Username John channel May 14 98 11 28 00 May 14 98 11 34 54 May 14 98 11 43 13 May 14 98 11 54 34 May 14 98 12 04 45 May 14 98 12 08 14 May 14 98 12 28 20 Figure Select Username Select Username Select Username Select Username Select Username Select Username Gene Administrator Kyle John Administrator Gene 10 7 The Log Window channel channel channel channel channel channel Aa UNM y W gt 0 lt 0DoUu Information from the Log Window can be downloaded to a computer through its serial port for printing and storing See Section 10 4 7 11 Troubleshooting If you have difficulty or notice something wrong when you try to operate your ServSwitch Multi system try to find an entry for the problem in Section 11 1 and take the steps recommended there If you don t see any entry that might apply to the trouble you re having or if none of the recommended actions solve the p
162. ommand to force the Switch out of firmware upgrade mode and back into normal operation This command can come in very handy if you access the menu before realizing that your terminal capable computer is not on is not properly connected isn t running the terminal software yet etc Once a firmware transfer has started this command has no effect you ll have to wait for the transfer to finish then try again If possible you should exit from the firmware configuration menu by pressing Q at the menu prompt see the previous paragraph rather than sending lt CM gt ZQ Enter CHAPTER 8 Operation EPROM FLASH Chan Card Type HW Rev FW Rev FW Rev Serial Other Information 3 A XPAC B03 A 05 NA 0123456789 PC PS 2 mouse 3 B XPAC coo BO3C NA 1234567890 No cable attached 3 C Empty 3 D Empty 3 E Empty 3 F Empty 3 G Empty 3 H XPXT A00 XB84 XF82 2345678901 Port 1 4 3 I XPXT A00 XB84 XF82 3456789012 Port 1 4 Port 2 2 3 J XPLU coo BO3C NA 4567890123 3 K XPDU D01 c01C CO4A 5678901234 3 L XPXR A00 XC15 XG18 6789012345 3 M XPXR A00 XC15 XG18 7890123456 3 N LCI coo BO2B NA 8901234567 Indicates active device Press Enter to continue Figure 8 2 The firmware configuration display NOTES 1 The Chan column lists the channel address of each component Card or Module For Base Units the option slot will always be listed as channel M and the Local Console Module will always be listed as channel
163. ompatible computer Scan mode 2 is used by the vast majority of CPUs and is also the default state of all 101 key and PS 2 keyboards Mode 1 is used primarily by certain older PS 2 CPUs Mode 3 is used by RS 6000 CPUs some other PC type UNIX based computers and certain specialized servers Issue this command if your computer is behaving in a way that seems to indicate that it is misinterpreting what you re typing lt CM gt M Enter Re enables your mouse for use with the currently selected channel Issue this command after you attach a different type of mouse to your console or after you send the RESET or RESET Add command see below to the currently selected computer channel lt CM gt OFF Enter Logs you off of the system Your console deselects your previously selected computer channel freeing up a data pathway through the switch if you were an independent user and your monitor screen goes blank The monitor is not reactivated again until a channel is selected from your console lt CM gt RESET Enter Resets your console s User Interface Card You might have to enter the M command see above afterward to get your mouse working properly lt CM gt RESETA ddr Enter Resets any User or CPU Interface Card in the system lt CM gt SAVE Enter Saves your console s Follow Leader and Swap Partner settings if any see Sections 8 8 and 8 9 to the ServSwitch Multi s nonvolatile memory Unless these settings are sav
164. on your Hub unit the Chassis ID will be 0 You must change this to a valid chassis ID before you attach the Hub to your other ServSwitch Multi units To set or change your chassis ID press the Enter button while the Chassis ID screen is displayed The Change ID screen appears Chassis ID gt new ID old ID EDIT MODE The existing ID number is shown next to old ID Press the Hub Up and Down buttons to set a new chassis ID for your Hub the display will scroll through the possible numbers from 1 to 254 When you re done press the Hub s Enter button to save the changes and return to the Chassis ID Menu or press the Hub s Escape button to cancel your changes and return to the Chassis ID screen without saving them If neither button is pressed within 5 seconds of your last change your changes will be canceled and you will automatically be returned to the Chassis ID screen CHAPTER 7 The ServSwitch Multi Hub 7 5 4 THE INSTALLED MODULES AND MODULE DETAILS SCREENS Press the Hub s Down button twice from the Idle Display screen or once from the Chassis ID screen to reach the Installed Modules screen Slot in Use ABCDEFGH II R TE T Scan On This screen displays the type of Module currently installed in each of the Hub s nine Module slots referred to as slot A the top slot through slot T the bottom slot Note that these letters do not appear on the chassis itself An R
165. on your terminal keyboard causes the Switch to prompt you for a unit address either enter one or press Enter for the local Switch The Switch displays the chosen unit s firmware configuration as shown in Figure 8 2 at the end of this section on the terminal screen then waits for you to press Enter and returns you to the firmware configuration menu when you do so Choosing option 2 by pressing 2 on your terminal keyboard causes the Switch to copy the firmware from one Card or Module to another of the same type Once you ve downloaded revised firmware to one component see the paragraph for option 3 below option 2 is quite useful for quickly disseminating the new firmware to all of the components of the same type in your system The Switch will prompt you for the addresses of the source Card Module and the destination Card Module and will then copy the firmware from source to destination Once this process is successfully completed you will be returned to the firmware configuration menu and the destination Card or Module will automatically reset itself and starting running using its upgraded firmware If however an error occurs during transmission just try again the destination Card or Module will not attempt to execute the new firmware code but will continue using the old firmware until a successful transfer is made Choosing option 3 by pressing 3 on your terminal keyboard which is necessary in order to upgrade a H
166. our applications you can choose a different sequence by entering the lt CM gt n Enter keystroke sequence command where n the number designation from to 5 of the alternate command mode hotkey sequence Press and Press and hold key release key e Use lt CM gt 0 Enter to select default Num Lock Keypad minus e Use lt CM gt 01 Enter to select alternate 1 Num Lock Keypad asterisk e Use lt CM gt 2 Enter to select alternate 2 Num Lock Keypad plus e Use lt CM gt 3 Enter to select alternate 3 Num Lock Keypad slash e Use lt CM gt 04 Enter to select alternate 4 Ctrl tilde SERVSWITCH MULTI 8 13 Upgrading Card Module Firmware Through Consoles Serial Ports When updated firmware is released for a ServSwitch Multi Interface Card Expansion Card Hub Module Management Card Serial Control Card or Local Console Module you can download the new firmware to all of the affected components in your system through the serial port connection of a local or secondary console If a Black Box Technical Support technician asks you to do so you can access the ServSwitch Multi s firmware configuration display by following one of the procedures described below If based on the information displayed the technician determines that you need new firmware for a given component he or she will tell you how to receive the new firmware from us Once you ve done that you can send th
167. ower green LED is lit However if you ve installed Transmit Cards with conflicting unit addresses in the same ServSwitch Multi EXP the amber and green LEDs for the Transmit Cards channels will flash back and forth On a ServSwitch Multi Base Unit an Expansion Card is installed correctly in a given channel and the cabling single Cable for regular Cards three Cables for CAT5 Cards is installed correctly on either of that Card s ports if that channel s green LED is lit Similarly to the EXP if you have Transmit Cards in the same Base Unit with conflicting unit addresses the green LEDs for the Transmit Cards channels will flash For more information about the operating functions of the LEDs see Section 8 1 If everything looks good proceed with the steps called for in Chapters 3 through 5 If you have problems installing or operating your cascaded ServSwitch Multi system see Section 11 1 7 The ServSwitch Multi Hub 7 1 Overview The ServSwitch Multi Hub is designed to make configuring and installing large complex cascaded ServSwitch Multi systems as efficient and economical as possible By channeling the expansion signals that pass between other ServSwitch Multi units through a central switching station the Hub streamlines your configuration and can greatly reduce the number of ServSwitch Multi units Expansion Transmit and Receive Cards and expansion cables in the system Figure 7 1 shows a simple 16 x 16 matri
168. ppendix C for higher addresses 4 Configure the rest of the Transmit Cards you ll be installing in this specific ServSwitch Multi unit with the same address 5 Set these Transmit Cards beside their ServSwitch Multi unit Gather together all of the Transmit Cards that will be installed in the next ServSwitch Multi unit and repeat steps 2 through 5 until you have reached the CHAPTER 6 Planning and Installing an Expanded System Optional Table 6 1 DIP switch settings for unit addresses Unit Address ANoOahRWND Settings of Switch Positions 87654321 00000001 00000010 00000011 00000100 00000101 00000110 00000111 00001000 Unit Address 9 10 11 12 13 14 15 16 Q OFF 1 ON last ServSwitch Multi unit in your system Settings of Switch Positions 87654321 00001001 00001010 00001011 00001100 00001101 00001110 00001111 00010000 SERVSWITCH MULTI 6 3 2 SETTING THE DISTANCE JUMPERS ON THE TRANSMIT AND RECEIVE CARDS Every pair of Transmit and Receive Cards that will be communicating with each other through one of their ports must be configured for the length of the Expansion Cable s that will connect them together This involves setting a series of distance jumpers for each port on each card Remember that should you decide to connect the two ports of an Transmit Card to ports on two different Receive Cards or vice versa you will need to set the ports jumper
169. r for full descriptions of all of the administrator s options at the Channel List Menu see Section 9 3 Individual user profiles will have varying degrees of access determined by the system administrator Only the channels that are included in a user s profile will be listed See Section 9 4 for more details Black Box Control Panel Engineering Channel List lt Name gt Address Access Accounting Engineering Jene s PC KP Mail Server VKP Pam s PC KP Shop Floor F1 help Enter switch F11 more OOOoOooo Cr Figure 9 1 The Channel List Menu This menu shows the name of ServSwitch Multi address of and individual access privileges for each server Access privileges are shown as V K and P see Table 9 3 at the end of Section 9 3 2 E Use the keyboard s up and down arrow keys and the page up and page down keys to select a ch
170. r Expansion Cables to the Expansion Cards take these steps 1 Get Expansion Cable s whose length matches the jumper settings of the chosen port on your first communicating pair of Transmit and Receive Cards 2A Regular Expansion Cards Connect the Expansion Cable s single female HD26 connector to the chosen port male HD26 connector on the Transmit Card Run the cable to the matching port on the Receive Card Tighten the thumbscrews on the connectors at each end of the cable 2B CAT5 Expansion Cards Connect the RJ 45 plugs of your three Expansion Cables to the chosen port three RJ 45 sockets on the Transmit Card Run the cables to the matching port on the Receive Card Repeat the above procedure for every communicating pair of ports in your system 6 6 Inspecting Your Expanded System You can find out whether or not your Expansion Cards and Cables are properly installed by observing the LEDs on the front panels of the ServSwitch Multis that you ve installed the Cards in One by one plug the ServSwitch Multi units in and turn them on long enough to look at their front panels On a ServSwitch Multi EXP an Expansion Card is installed correctly in a given channel and the cabling single Cable for regular Cards three Cables for CAT5 Cards is installed correctly on that Card s Port 2 when that channel s upper amber LED is lit The Card is OK and the cabling is installed correctly on that Card s Port 1 when that channel s l
171. r s mouse port are tight and secure If the affected mouse is PS 2 type and your Server Cable is PC type make sure that the Server Cable s PS 2 keyboard and mouse strands haven t been connected backwards at either end the PS 2 mouse strand is marked with a yellow band 4 If you have multiple mice attached to your local console or your secondary console s User Interface Card the ServSwitch Multi doesn t support this you ll have to remove all but one of the mice 5 Send the lt CM gt M Enter command from your console s keyboard to re enable the mouse see the entry for this command in Section 8 15 6 Make sure that all of the Interface Cards and Expansion Cards in the system are plugged in completely and that their connecting screws are tight 11 1 12 A SERIAL DEVICE DOESN T WORK 1 Make sure that you ve selected a channel that can actually communicate with and control a serial port 2 Make sure that the device is completely and securely plugged into the User Cable and that the User Cable is completely and securely plugged into the ServSwitch Multi 3 Make sure that the device is actually an EIA TIA RS 232 compliant device Without an interface converter the ServSwitch Multi cannot support devices with RS 530 RS 449 V 35 X 21 Apple Macintosh RS 422 423 or any other non RS 232 serial interface 4 Make sure that the selected computer is plugged in turned ON and receiving adequate power 5 Make sure that t
172. r than a standard RS 232 interface You will need an interface converter to connect one of these to a ServSwitch Multi User or Server Cable You will need an interface converter and maybe special cabling too to connect Macintosh type 8 pin mini DIN RS 422 423 serial ports such as those on Mac Plus computers and Image Writer II printers to a User or Server Cable We don t recommend that you make connections like these if you absolutely have to do so call Black Box Technical Support e Wrong gender DB9 connectors To connect a RS 232 serial device that has a DB9 male rather than a DB9 female connector to a User Cable or to connect a computer s RS 232 serial port that has a DB9 female rather than a DB9 male connector to a Server Cable you will need a DB9 gender changer such as product code FA440 e DB25 female connectors To connect an RS 232 serial device that has a DB25 female rather than a DB9 female connector to a User Cable you will need a DB25 male to DB9 female adapter such as product code FA612 To connect a computer s DB25 female RS 232 serial port to a Server Cable you will need a DB25 male to DB9 male adapter such as product code FA614 e DB25 male connectors To connect an RS 232 serial device that has a DB25 male rather than a DB9 female connector to a User Cable you will need a DB25 female to DB9 female adapter such as product code FA616 To connect a computer s DB25 male RS 232 serial port to a Server Cable you will need
173. r through a port on a local Receive Card e Remote console to local computer through a port on a local Transmit Card e Remote console to remote computer through ports on local Transmit and Receive Cards In cascaded systems shared access applies not only to computers but also to expansion connections If one ServSwitch Multi is attached to another by only a single link from a Transmit Card port on one Switch to a Receive Card port on the other and an active user at a console on the Switch with the Receive Card selects a computer on the Switch with the Transmit Card other users on the Receive Card switch can share access to that computer but they cannot establish an independent connection to any computer on the Transmit Card Switch until the active user selects a computer on a different Switch and relinquishes his or her lock on the expansion connection o A SERVSWITCH MULTI 8 4 Multiplatform Keyboard Mapping Character Translation With the ServSwitch Multi you can use any type of keyboard to operate any type of attached computer However when you cross platforms operate a computer of one platform with a keyboard of a different platform the Switch has to remap certain keys that is substitute another character for the one they normally generate in order to provide all of the functions available on the keyboard native to the computer s platform For example if you access a Sun workstation with a Macintosh keybo
174. r with three BNC connectors for RGB video plug the HD15 male to triple BNC male video adapter cable KV16BNC into the user cable s monitor strand If you include the three 6 5 16 5 cm broken out cable strands at its monitor end this cable is 8 2 ft 2 5 m long To attach a legacy CPU with a 13W3 video connector plug an HD15 female to 13W3 male video adapter cable into the CPU cable s video strand the 5 ft 1 5 m KV16SGI 2 for an SGI CPU or the 1 ft 0 3 m KV16RS6 2 for an RS 6000 CPU Lastly we also offer the Loopback Mouse Adapter KV16LOOP which you ll need in order to attach a CPU with dual video outputs to the ServSwitch Multi system with a PC type Server Cable KV20xx or KV20xx R2 This Adapter makes it possible for the ServSwitch Multi to recognize the secondary video connection as a valid CPU channel Refer to Section 3 3 5 Appendix E Making Nonstandard Serial Connections The dedicated serial device serial port connectors on the ServSwitch Multi s User Cables and Server Cables support the EIA TIA RS 232 interface pinned out on DB9 according to TIA 574 IBM PC AT and PS 2 compatible This means that you ll need adapters or interface converters to connect various types of serial devices and ports to these connectors e Apple equipment The serial ports of early Macintosh models as well as older Apple LaserWriter Plus printers have DB9 female connectors but this is a proprietary EIA TIA RS 422 423 interface rathe
175. ransmit Card on Switch 1 is connected to a Receive Card on Switch 0 so this would work if there were fewer users on Switch 1 But because there are four users on Switch 1 and all of them will be using at least one of Switch 1 s data pathways at all times Switch 1 has no available pathways left Therefore the user on Switch 0 can t establish an independent connection to computer 1H although he or she can share access to that computer see Section 8 3 However as long as the user on Switch 2 has computer 2B selected the user on Switch 0 can access computer 2K independently because the user on Switch 2 is only occupying one of the four pathways through Switch 2 If all of the switches in Figure 6 6 are ServSwitch Multi SBs the user on Switch 0 has no problem independently accessing computer 1H This connection would only be the fifth for Switch 1 which would still have three free data pathways available AS SS D S SWITCH 1 c v hs cm a SWITCH 0 SWITCH 2 ZO A LEN Figure 6 6 An expanded system that shows the importance of data pathway availability SERVSWITCH MULTI 6 3 Configuring Your Expansion Cards You will need to configure your Transmit and Receive Cards before you install them in your ServSwitch Multi system There are two steps to this process 1 Setting the DIP switch on each Transmit Card for the proper ServSwitch Multi unit address 2 Setting the jumpers on each Transmit and R
176. rator can configure his own profile and those of the other UICD users with a set of special options in the Channel List and User List menus These options are described in the following subsections to perform any of them you must be logged on as the administrator On a newly installed UICD or on one without a defined administrator password you will automatically logged on as the administrator 9 3 1 GHANNEL LIST MENU FUNCTIONS Before taking any of these actions make sure you configure your own administrator setup see Section 9 3 2 A Once you have access the Channel List Menu by pressing the Ctrl key on the shared keyboard twice within one second Note that the white bar at the bottom of the menu lists all of the available menu options use the F11 key on the shared keyboard to scroll through them see Table 9 2 following Section 9 3 1 C 9 3 1 A Adding New Computer Channel Configurations At the Channel List Menu take these steps to configure a new computer channel in your ServSwitch Multi system 1 Press Insert to add a channel 2 Enter a name and channel address for this computer 3 Enter the desired scan dwell time for this channel that is the length of time the ServSwitch Multi will pause to display the channel while scanning 4 Enter the ID window display information The ID window displays the name of the current channel on your screen after you switch channels You can enter the window s text size field length t
177. re sharing a computer Console 1 has control and console 2 is just along for the ride The speakers and microphone at console are active but the headphones at console 2 aren t the user at console 2 can see the computer s video signal but that s about it When all keyboard and mouse activity at console 1 stops for the duration of the inactivity timeout see Section 4 2 2 the user at console 2 may take control of the computer by simply moving the mouse or typing on the keyboard Once user 2 takes control his or her headphones become active and the speakers and microphone at console 1 go dead When you are using audio type User and Server Cables the ServSwitch Multi also supports input output between computers RS 232 serial ports and any RS 232 serial peripheral that uses hardware RTS CTS flow control at data rates up to 9600 bps or software inband X ON X OFF flow control at data rates up to 115 2 kbps Examples of such peripherals include most modems serial printers and serial touchscreens As with the audio devices users will be able to conduct serial I O with a computer only when they have independent control over that computer This means that while users in multiuser ServSwitch Multi systems are transmitting files across the serial link they might want to continue to move their mouse or tap non disruptive keys on their keyboard to prevent other users from taking control of that computer and accidentally breaking the serial
178. re this option see Sections 9 3 1 A and 9 4 3 H Here are the ServSwitch Multi components that you ll need e Two Autosensing CPU Interface Cards KV2000C one to handle the computer s primary video stream and one to handle the secondary video These Cards must be installed side by side in the Switch chassis with the Card that will be handling the secondary video having the higher address For example if the computer s primary video output is going to a CPU Card installed in channel 1B the CPU Card handling the secondary video must be installed in channel 1C For directions on installing CPU Interface Cards see Section 4 3 One User Interface Card with On Screen Display KV2550C R2 to send output to the primary monitor and one Universal User Interface Card UUIC KV2500C to send output to the secondary monitor These two Cards don t have to be next to each other but they should be installed in the same Switch chassis For directions on installing User Interface Cards see Section 3 2 Two each of the appropriate Server Cables and User Cables for your platform and application If you re running a PC type Server Cable KV20xx or KV20xx R2 see Section 4 4 between the computer s secondary video output and the secondary CPU Interface Card you ll also need a Loopback Mouse Adapter product code KV16LOOP This Adapter makes it possible for the ServSwitch Multi to recognize the secondary video connection as a valid CPU channel Once you hav
179. roblem call Black Box Technical Support as described in Section 11 2 If you need to ship your Switch see Section 11 3 11 1 Common Problems 11 1 1 A SERVSWITCH MULTI S FRONT PANEL LEDs ARE BLINKING Two or more Transmit Cards installed in the Switch are set to conflicting unit addresses See Section 6 3 1 11 1 2 THE LEDs FOR A TRANSMIT CARD OR RECEIVE CARD CHANNEL Do NOT LIGHT 1 Make sure that all ServSwitch Multis in your system are plugged in turned ON and receiving adequate power 2 Make sure that all of the Expansion Cards in the system are plugged in completely and that their connecting screws are tight 3 Check all of your system s Expansion Cables and make sure that all of their connections are tight and secure 11 1 3 A CHANNEL CANNOT BE SELECTED 1 Make sure that all ServSwitch Multis in your system are plugged in turned ON and receiving adequate power 2 If you re trying to select a computer channel make sure that the computer is plugged in turned ON and receiving adequate power If youre trying to select a Management Card make sure it s completely and securely installed 3 Make sure that you are entering the proper unit address and channel address 4 Make sure that no two ServSwitch Multis in your system are set to the same address 5 Make sure that the computer or Management Card you re trying to select is not more than four Switch units away 6 Make sure that all of the Interface Card
180. rt A 6 Configuration of a Receive Module in a ServSwitch Multi Hub Switch Slot Address Letter Port DIP Switch Attached Port DIP Switch Attached No Settings Tot No Settings Tot 1 tHE 9 HH 2 On 10 db 3 HH 11 HH 4 12 gt zo I I 13 gt zo I I gt zo 14 gt zo I gt zo 15 gt zo I I gt zo I I 16 gt zo I I Only one of the three 2 position DIP switches is shown here because all three DIP switches must be set the same way Tlf this port is connected to a port on a Transmit Card in a ServSwitch Multi Base Unit MX EXP or SB record that Transmit Card port s switch address and channel letter here If this port is connected to a port on a Transmit Module in a ServSwitch Multi Hub record that Transmit Module port s switch address slot letter and port number here nn Appendix B Problem Report If you have trouble with your ServSwitch Multi system first try to find an entry for the problem in Section 11 1 and take the steps recommended there If you don t see any entry that might apply to the trouble you re hav
181. s as the local console does to every computer on that Switch It can be two or four Card consoles if you don t use the local console at all See Section 8 3 for details The first slot on the far left end of the rear panels of the ServSwitch Multi Base Unit and MX shown in Figure 2 3 contains the local console s module this slot is referred to as channel N on the Base Unit and channel E on the MX On the Base Unit only there s an option slot next to the local console s module referred to as channel M There is no front panel LED or pushbutton associated with this slot and it is best used for a secondary console or an expansion card All other slots in either unit may be configured as needed Local console Option slot Slots corresponding to lettered channels module Local console Slots corresponding to lettered channels module Figure 2 3 Rear panels of the Base Unit top and MX bottom as shipped from the factory SERVSWITCH MULTI Each Base Unit and MX comes with the local console module preinstalled You will also need at least one Autosensing CPU Interface Card our product code KV2000C for each computer you plan to attach to the Switch as well as one Universal User Interface Card KV2500C or User Interface Card with On Screen Display KV2550C R2 for each secondary console The CPU Interface Card shown in Figure 2 4 has an HD44 female connector as a single composite interface for all I O
182. s and Expansion Cards between your console and the computer or Card you want to select are installed completely and securely 7 Check all of the cables between your console and the device especially the computer s Server Cable and make sure that all of their connections are tight and secure 8 If you re trying to switch channels from a console s shared keyboard verify that you are actually in Command Mode the LED for your current channel should blink and that you are using the correct channel selection sequence See Section 8 2 32 CHAPTER 11 Troubleshooting 9 If you re trying to switch channels through the on screen display system make sure that the User Interface Card to which your console is attached is in fact a UICD If it is verify that you can get the Command Line Entry Window to appear see Section 9 2 4 If you can make sure that you don t have menu activation turned OFF see Section 9 2 3 B 10 Make sure that the affected computer s CPU Interface Card is configured properly see Sections 4 1 and 4 2 11 1 4 A COMPUTER CHANNEL CAN BE SELECTED BUT YOU RE NOT GETTING ANY VIDEO FROM THE COMPUTER 1 Make sure that your console s monitor hasn t gone into screen saver mode 2 Make sure that the selected computer is actually supposed to be outputting video at this point 3 Make sure that your console s shared monitor is plugged in turned ON and receiving adequate power 4 Make sure that the s
183. s any ServSwitch Multi Hubs Chapter 7 Before you can connect your computers to your ServSwitch Multi system you will need to configure and install Autosensing CPU Interface Cards our product code KV2000C for each computer These Cards have a set of jumpers that determine the type of video input from the computer see Section 4 1 and an eight position DIP switch that determines three other things how the ServSwitch Multi handles the video signal and sync from that computer see Section 4 2 1 how long that computer s inactivity timeout is see Section 4 2 2 and how the Switch maps certain keyboard keys if the computer is a Macintosh model see Section 4 2 3 4 1 Setting the Jumpers to Configure the Video Output Type If you hold an Autosensing CPU Interface Card so that its HD44 connector is to the right as shown in Figure 4 1 you will see a block of six jumpers labeled JP1 through JP6 in the lower right hand corner of the Card s circuit board The settings of these jumpers determine what basic type of video signals the ServSwitch Multi should expect from the attached computer The factory default setting is for VGA SVGA video If the computer you ll be attaching to any given CPU Interface Card always outputs VGA SVGA video you don t need to change the jumper settings for that Card EEEEEEEE Ss DP l Autosensing CPU Interface Card KV2000C
184. s differently Take these steps for each such pairing of Transmit and Receive Cards in your system 1 Orient a pair of Transmit and Receive Cards as shown in Figure 6 8 Because of the way its components are labeled it s easier to read the regular Receive Card if you hold it with its port connectors to the left gt 1 L 1 m D o 1 lt coe Oo O Oo SS SSeS a El E EE Et E Co G a oo E 0 a l E Coco Co m Expansion Transmit Cards Expansion Receive Cards co om cc 0 o O o 1 IC IC e fe oo oo E ES o oo oa o0 of Og n oo Figure 6 8 Expansion card orientation 2 Choose which port on the Transmit and Receive Cards you will be connecting your Expansion Cable s to the lower one 1 or the upper one 2 You may use either but if you choose Port 1 on one Card the cable s attached to it must run to Port 1 on the other Card likewise Port 2 must be connected to the other Card s Port 2 3 Referring to Tables 6 2 through 6 4 on the next two pages set the appropriate jumpers on each Card according to the port chosen and the length of the Expansion Cable that will connect them As you configure each Card fill out a record for it on a copy of the Transmit or Rece
185. s from the remote UICD select Recv 5 Enter the administration password for the remote UICD 6 Highlight the Begin Configuration field and press Enter The remote UICD will display a message stating that a transfer is in progress When the transfer is complete the UICD that received the configuration will restart itself this will blank the attached monitor s screen for several seconds 9 5 Using the On Screen Display with a Non Multisync Monitor The normal default synchronization for the UICD s on screen display is PC type separate horizontal and vertical H V sync When you select a Sun Mac or other computer that uses some other kind of sync and that computer s CPU Interface Card is set to pass the video through unaltered the UICD will output the on screen display with sync that matches that of the selected computer s video All of this works fine when your monitor is a multisync type But when your monitor uses a particular fixed type of synchronization especially if it s a type of sync other than H V the display in its factory default setting will not appear on screen properly when there s no computer video to lock onto when for example the selected computer is off or is not outputting video for whatever other reason For the UICD to work properly with such a non multisync monitor you need to change the UICD s default synchronization To do this take these steps 1 Send the menu activation hotkey sequ
186. s if they become detached from the ServSwitch Multi or if the ServSwitch Multi loses power Because the modules remain powered in such an emergency your computers don t lock up needlessly Be M SERVSWITCH MULTI e Modules are hot swappable Because the ServSwitch Multi is a component based switch all of its modules are field replaceable plug in boards which can be added or replaced without disassembling or even powering down the system This hot swap or hot plug capability makes installing configuring and maintaining the unit much simpler e Firmware is flash upgradable You can update the Switch s firmware without having to power down the Switch or remove any installed Cards The latest firmware is always available through our Web site www blackbox com e Rackmountable All ServSwitch Multi models except the MX can be mounted in a standard 19 equipment rack The SB and Hub models ship ready to mount the Base Unit and EXP models can be mounted with our optional RMK19L and RMKI9LE rackmount kits respectively see Appendix F 2 3 A Typical Application Figure 2 1 shows a very basic but typical application for the ServSwitch Multi a Base Unit in this case Mact keyboard mouse multisync Channel A monitor and external modem IBM compatible PC mA JE TT TTT SN o000 Sun keyboard mouse multisync monitor enone speakers and serial printer A Wall pe Secondary 6 plug OA AARAA
187. sary in most situations because most people who have Sun computers in their system have PCs as well However if your Sun monitor is capable of syncing to and displaying the video output of all of your computers you can use the KV16SUN adapter to connect it to the system see Section 3 3 4 If the User Cable is a multimedia type it will have three additional connectors two RCA jacks for a mono microphone and stereo speakers or headphones and a DB9 male connector for a serial device Attach any appropriate equipment as desired SERVSWITCH MULTI 3 3 4 CONNECTING NON MULTISYNC MONITORS Most ServSwitch Multi applications that involve more than one hardware platform will require multisync monitors for all user stations because PC Mac and Sun computers typically use sets of resolutions and refresh rates that differ greatly from one another But if all of your computers are from the same platform or if your platform dedicated non multisync monitor is nonetheless able to handle the video output of all your computers we offer various adapters that will let you connect your monitor to the ServSwitch Multi Be aware that in order to use a UICD s on screen display with a non multisync monitor you ll probably have to change the display s default synchronization See Section 9 5 To use a Mac monitor Connect your user equipment as directed in Section 3 3 2 with this exception Plug the HD15 male side of a KV16MAC adapter into the HD15 fe
188. ses higher than 9 the display will show an asterisk in place of a unit address For example if channel G in Switch 7 is the current active channel at the local console the display would show 7G If channel K in Switch 12 is active it would show K SERVSWITCH MULTI Table 8 1 Channel LED states and what they mean Base Unit EXP and SB Meaning and MX Green LED OFF The computer might or might not be connected properly but it is definitely not powered or selected Computer Channels ON LOW The computer is connected and powered but not selected BLINKING The computer is connected and has been HIGH OFF selected but is not powered at 1 Hz BLINKING The computer is connected powered and HIGH LOW selected at 1 Hz Card Console Channels OFF OFF The User Interface Card is not installed correctly ON HIGH ON The User Interface Card is installed correctly and operating normally BLINKING BLINKING The User Interface Card is installed correctly at 2 Hz and operating in Command Mode Expansion Channels ON Base Unit MX only An Expansion Cable is installed correctly on either Port 1 or Port 2 or both N A ON EXP SB only Expansion Cables are installed correctly on both ports N A ON EXP SB only An Expansion Cable is installed correctly on Port 1 only N A ON OFF EXP SB only An Expansion Cable is installed correctly on Port 2 only BLINKING BLINKING BLINKING Transmit Card channels o
189. setup 3 Remove the four screws at the corners of the Switch s faceplate Keep these screws close by 4 Fit the rackmount faceplate over the Switch s regular faceplate aligning the holes in the corners of the rackmount faceplate with the holes in the corners of the regular faceplate 5 Thread the screws that you removed in step 3 through the holes in each of the new faceplate s four corners back into the screwholes on the regular faceplate Once you ve partially threaded all four completely tighten but don t overtighten them 6 Once the rackmount assembly is ready match the holes in the protruding ends of the faceplate to an appropriate set of matching holes on your equipment rack then fasten the assembly to the rack using your own screws bolts or cage nuts not included SERVSWITCH MULTI Figure F 1 Removing the Switch s shell and attaching the new faceplate Base Unit and RMK19L shown NOTES NOTES NOTES NOTES lt BLACK BOX Doc No 590 054 001 Rev B H Customer Support Information FREE tech support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Dr Lawrence PA 15055 1018 World Wide Web www blackbox com E mail info blackbox com Copyright 2000 Black Box Corporation All rights reserved
190. ssing some combination of the Down button shown here as and the Enter button shown as gt Idle Display gt Contrast y Chassis ID gt Change ID y Installed Modules gt Module Details y System Status Status Details y Serial Port gt Edit Mode y Link Status gt Select Slot Select Port y Language Change Language y Back to Idle Display A 7 SERVSWITCH MULTI 7 5 2 THE CONTRAST SCREEN If the Hub s display either is too bright or cannot easily be seen press the Enter button at the Idle Display screen to reach the Contrast screen DISPLAY CONTRAST 0 100 E XXXXEDIT MODE Use the Hub s Up and Down buttons to increase or decrease the contrast of your display The black bar on the line below 0 and 100 will widen or shrink to show the approximate percentage of current contrast When you re done press the Hub s Enter button to save the changes and return to the Idle Display screen or press the Hub s Escape button to cancel your changes and return to the Idle Display screen without saving them If neither button is pressed within 5 seconds of your last change your changes will be canceled and you will automatically be returned to the Idle Display screen 7 5 3 THE CHASSIS ID AND CHANGE ID SCREENS From the Idle Display screen press the Down button to reach the Chassis ID screen Chassis ID 0 The Hub s existing Chassis ID number will be displayed The first time you power
191. system control and maintenance Command Function lt CM gt CHASSIS n Enter Cascaded systems only Sets the unit address of the local ServSwitch Multi the one your console is attached to to n a number from 0 to 254 Ifyou have Transmit Cards installed in all of your Switches you won t need to issue this command the Switches unit addresses will be set on the Cards DIP switches see Section 6 3 1 If more than one of your Switches have only Receive Cards installed in them however you will have to issue this command to set them to unique addresses in order to view or update the firmware of Cards or local console modules installed in them see Section 8 13 This is because the factory default unit address of all ServSwitch Multis is zero and it remains zero for any given Switch unless you install a Transmit Card in it until you issue this command If you send this command to a Switch with any Transmit Cards installed in it and n does not match the address setting of those Cards that Switch will behave as if you ve installed a Transmit Card with a non matching address in it The LEDs of all Transmit Cards in that Switch will start blinking and you ll have to either issue another CHASSIS n command or physically change the unit address settings of the Cards to get that Switch working again lt CM gt Kn Enter Sets the scan mode n 1 2 or 3 of the keyboard signals the Switch should send to the currently selected IBM PC c
192. t 3 m 1 ft 30 cm 1 ft 30 cm 10 ft 3 m 20 ft 6 1 m Console End Keyboard Video and Mouse Connectors 1 HD15 female for VGA video 2 6 pin mini DIN female for PS 2 keyboard mouse 1 5 pin DIN female for PC AT keyboard 1 DB9 male for serial mouse 1 HD15 female for multisync video 2 4 pin mini DIN female for PS 2 keyboard mouse 1 DB9 male for serial mouse 1 HD15 female for multisync video 2 8 pin mini DIN female for PS 2 keyboard mouse 1 DB9 male for serial mouse so APPENDIX D Cables D 3 Adapters In addition to the standard cabling we offer a set of adapters that you can use to connect legacy equipment to the ServSwitch Multi system e To attach a legacy monitor with a 13W3 video connector plug an HD15 male to 13W3 video adapter cable into the user cable s monitor strand Use the 1 t 0 3 m KVI6SUN 13W3 female for a Sun monitor the 5 ft 1 5 m KV16SGI 1 13W3 male for an SGI monitor or the 1 ft 0 3 m KV16RS6 1 13W3 female for an RS 6000 monitor With Sun and RS 6000 monitors attach the monitor s own cable to the other side of the adapter With SGI monitors use the adapter cable instead of the monitor s own cable attach it to the video port on the monitor itself To attach an legacy Mac monitor with a DB15 video connector plug the 1 ft 0 3 m HD15 male to DB15 male video adapter KV16MAC into the user cable s monitor strand To attach a legacy monito
193. t4 O O 9 OO Os O O Ot Zz O O Ol 9 O O gjs O O Ot z O O gl 9 O O gjs O OB O O D9 O O Os O O Ot O O Bl 9 O O Os O O OF z O O gl 9 OO als O OB O O 9 O O Ot 4 If you look at the Card s HD44 connector from the rear the Card s label is to the right of the connector tion Charts igura Conti APPENDIX A JOJ OSUUOD BY JO JYHU BY 0 SI J9qe SPLN ey eel ay WO4 JOJOBUUOD ZOGH SPIED eu ye YOO NOA y S OSUOI 90 JO 3 BSN SXIN S 9 OSUOD 890 SE N 19 9 BUUBYD S40 S UOHdO Se N BSN SHUN SSP 9PON BHN auoydodiiN 1 POIN BIN souoyudpesp siyds I POWN OJN JJa q JE119S 9POIN BHN 2SNOIN SPOMN BHN pueoghsy IPPON By JOHUOIN WIOJHBId ajosuoy POD POId a1qe9 oju 19qe7 p1eg 191197 ueyo ssoippy yous P3 2ISUL SPA 2983 19JUJ A9 MALO YIM sjauULY PUR sjeuULYpD IJOSUOI LIO JO sUOnRNSIZUO Z y Ryo SERVSWITCH MULTI Chart A 3 Configurations of channels with Expansion Transmit Cards installed
194. tar dar servicio al equipo el ctrico mas all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato A SERVSWITCH MULTI 12 13 14 15 16 17 18 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante En caso de existir una antena externa deber ser localizada lejos de las lineas de energia El cable
195. tead of an Apple mouse SERVSWITCH MULTI Table 8 5 Remapping of the Sun keyboard While Scroll Lock It sends this It sends this is ON when the character to character to Switch receives the selected the selected PC this key from the Mac computer Sun keyboard Stop undefined undefined Again undefined undefined Props undefined undefined Undo undefined undefined Front undefined undefined Copy undefined undefined Open undefined undefined Paste undefined undefined Find undefined undefined Cut undefined undefined O power lt J power undefined command command undefined Compose undefined undefined Help undefined undefined Mute undefined undefined Vol undefined undefined Vol undefined undefined Alt Option Alt untranslated Alt Graph undefined undefined Control untranslated untranslated CHAPTER 8 Operation 8 5 Audio and Serial Functions Audio Cables Only The ServSwitch Multi supports attaching speakers headphones and a microphone to every console in the system If you have installed User Cables and Server Cables with audio capabilities then you will have access to these features The speakers and or microphone that you have connected to your console will work exactly as if they were connected directly to your computer When your console has independent keyboard mouse control for a computer channel then you will also have audio For example suppose that two consoles a
196. ted untranslated lt power command untranslated untranslated untranslated untranslated untranslated Option Alt command undefined untranslated See Section 9 4 3 E CHAPTER 8 Operation Table 8 4 Remapping of the Mac keyboard NOTE While Scroll Lock It sends this It sends this is ON when the character to character to Switch receives the selected the selected PC this key from the Sun computer Mac keyboard F1 Stop untranslated F2 Again untranslated F3 Props untranslated F4 Undo untranslated F5 Front untranslated F6 Copy untranslated F7 Open untranslated F8 Paste untranslated F9 Find untranslated F10 Cut untranslated F11 untranslated untranslated F12 untranslated untranslated Keypad Compose untranslated Num Lock Help untranslated Keypad Mute untranslated Keypad Vol untranslated Keypad Vol untranslated lt power O power undefined command command undefined Option Alt untranslated Alt Control untranslated untranslated While these remapping functions make it possible for a Mac keyboard attached to the Switch to emulate the functions of a PC or Sun keyboard at the time of this writing there is no way for a one button Apple mouse attached to the Switch to emulate a mouse with more buttons So if you use Macintosh console equipment in a multiplatform system you ll need to use a serial mouse ins
197. tems that a will have to reach more than sixty computers or b can t be efficiently laid out in a straight line but will be operating across computer to console distances greater than 250 feet 76 2 m we recommend a combination star daisychain configuration as shown in Figure 6 4 This combination is usually the most flexible way to manage large numbers of computers especially if you will be frequently adding moving or removing them SWITCH 5 SWITCH 2 SWITCH 4 KEY SWITCH 1 CPU CPU Interface Card KV2000C USR User Interface Card KV2500C or KV2550C R2 XMT Expansion Transmit Card KV1601C or KV1603C RCV Expansion Receive Card KV1602C or KV1604C SWITCH 0 Figure 6 4 A hybrid expanded configuration As you configure your own system keep the following considerations in mind 1 The maximum cabling distance between any user and any accessible computer in the system is 500 feet 152 4 m If this maximum distance is exceeded video quality will be severely degraded 2 The maximum number of ServSwitch Multis between any user and any accessible computer is four including the Switches attached to the user s console and the computer If a user attempts to switch to a computer more than four Switches away that is a computer that would have to send its video signal through more than four Switches to reach the user the command will be ignored the system will remain on the current channel until the us
198. terface Card will now process the command just as if it had been entered locally SERVSWITCH MULTI 9 2 4 THE COMMAND LINE ENTRY WINDOW You can access the Command Line Entry Window shown in Figure 9 3 by pressing the Ctrl key twice then pressing Alt Tab twice System administrators will have to press Alt Tab three times because they have to bypass the User List Menu see Section 9 2 2 You can also access this window by pressing the lt CM gt Command Mode hotkey sequence see Sections 8 2 1 and 8 12 in fact whenever the Command Mode sequence is pressed on a computer attached to a UICD this window pops up Command Line Enter your command above OOOoOoOooOo m Figure 9 3 The Command Line Entry Window This window features a field where you can enter any ServSwitch Multi keyboard command just type in your command without preceding it with another Command Mode sequence and press Enter Refer to Section 8 2 and Sections 8 6 through 8 15 for information about all available commands CHAPTER 9 Using the On Screen Display UICD Consoles Only 9 3 Administrator Functions in the Channel List and User List Menus Administrator Only Each User Interface Card with On Screen Display in your ServSwitch Multi system has to have an administrator and its own set of administrator and user configurations However you can crossload configurations between UICDs in your system if you want to A UICD s administ
199. th Name your servers for easy recognition then select them from a pop up menu You can keep the name of your currently selected server on screen at all times or for just the first few seconds after you make a new selection With other control features you can manage your scanning and broadcast operations on screen as well You can define as many as 32 user profiles for each UICD Use the Card s advanced multi level security setup features to configure and control server access for each defined user in the system The administrator has full access privileges other users have viewing viewing editing or full viewing editing powercontrol access to each attached server For additional security you can turn on the UICD s inactivity logout feature When this is turned on for a given console once a period of user inactivity from 1 to 60 minutes see Section 9 3 2 A elapses that user s currently selected channel is deselected and his or her monitor screen goes blank The user must log in again to regain system access 9 1 2 LOGGING IN AND OUT OF THE SYSTEM To log into the ServSwitch Multi s on screen display system from its User Login screen enter your assigned user name and password or if you re the system administrator your administrator name and password see Section 9 3 2 A When you are finished working with the Switch activate the on screen display if it isn t already active and press the F10 key The User Login scree
200. than Management Cards Local Management Card Local Flash ROM number 1 9 1 Any other Card Flash ROM number 1 7 1 Once you provide this information you ll be prompted to Start XMODEM download now Anytime after the second line appears begin transmitting the new firmware to the Management Card using the XMODEM protocol The Card must be attached to the computer s serial port You can use a null modem cable for this as described in Section 10 4 7 Depending on whether the transfer succeeds or not one of these messages will be displayed Flash ROM download was SUCCESSFUL lash ROM download FAILED H If you have difficulty call Black Box for technical support SERVSWITCH MULTI 10 4 5 SEARCH FOR CONNECTED CHASSIS Choose option 6 to search your ServSwitch Multi system for all connected chassis You will be prompted for the range of chassis numbers you want to search Enter the first and last chassis numbers for your search or press Enter to accept the default values of 1 and 25 After you have entered these values the Card will search for chassis with addresses in that range and list on screen the ones it finds Search for connected chassis First chassis number 1 Last chassis number 25 Searching done Chassis units found 10 4 6 Ser DATE AND TIME Choose option 7 to set the date and time for your Management Card This is used to time stamp the events in the security log Current date is Fr
201. the back of the unit as shown in Figure 4 5 Figure 4 5 Inserting a CPU Interface Card in the Switch 5 Secure the Card in the Switch with the screws you removed in step 3 Retighten the screws completely but do not overtighten them Repeat the above procedure for every Autosensing CPU Interface Card in your system CHAPTER 4 Installing CPU Interface Cards Server Cables and Computers 4 4 Connecting the Server Cables and Computer Equipment Server Cables connect your computers to the ServSwitch Multi You will need a set for each computer in your system These cables are 8 feet 2 4 m 20 feet 6 1 m or 30 feet 9 1 m long and have an HD44 high density 44 pin D subminiature male connector on one end They have different numbers of connectors on the other end depending on the options you ordered see Table 4 2 below and the corresponding subsections on the following pages In order to connect RS 6000 or SGI workstations you ll also need a special adapter see Section 4 4 4 It is also possible to connect HP workstations please call Black Box Technical Support if you need to do this Things to be aware of when you make Server Cable connections of any type e As you attach the console equipment to each CPU Interface Card finish filling out the Card s record in the System Configuration Chart see Appendix A The Cable s audio strand connectors are very similar to each other but the audio in strand has a blue band
202. the first available port on the rear of your Serial Control Card Repeat steps 1 through 3 for each device you want to connect to the Serial Control Card Once you have finished installing these Cards and their cabling and attached devices and have familiarized yourself with the general operation of the ServSwitch Multi itself as described in Chapter 8 you can proceed with operating the Cards and attached devices as described in Chapter 10 SERVSWITCH MULTI 6 Planning and Installing an Expanded System Optional If you are going to be setting up a keyboard video mouse switching system that involves interconnecting multiple ServSwitch Multi units you should follow the instructions in this chapter to design the layout of this system and install your Switch to Switch links including Expansion Cards and expansion cables before you install any Interface Management or Serial Cards in or attach any computer or peripheral equipment to any individual Switch This chapter will focus on the basic principles of ServSwitch Multi expansion on installing expansion hardware and on possible designs for expanded layouts that involve only the ServSwitch Multi EXP and SB and if absolutely necessary the Base Unit and MX For information about the ServSwitch Multi Hub including how to install it and its modules and on designs for expanded layouts including the Hub refer to Chapter 7 CAUTION Systems involving a large number of ServSwitch Mult
203. the local unit from the broadcast group it will continue to receive broadcast data for now but will not be part of the group the next time you enter Broadcast Mode 6 Type in lt CM gt T 3F Enter to add channel F on unit 3 to the broadcast group it won t receive any broadcast data until the next time you enter Broadcast Mode 7 Type in any other message or data that you want both channels A and B on the local unit to receive 8 Type in lt CM gt TH Enter to exit Broadcast Mode and stop broadcasting data to local unit channels A and B 9 Type in lt CM gt TG Enter to re enter Broadcast Mode and start broadcasting to channel B on the local unit and channel F on unit 3 A MA SERVSWITCH MULTI 8 8 Follow Mode In Follow Mode a sharing user see Section 8 3 can follow an independent user s channel switching For example suppose John and Melissa are users at different consoles in a ServSwitch Multi system Melissa is training John in server maintenance so John is watching what she does at each computer John wants to automatically change channels along with Melissa so he places his console in Follow Mode setting Melissa s console as the leader Now when Melissa changes to a channel John automatically switches to the same one You can control Follow Mode with these keystroke sequence commands e Issue the Follow Leader command lt CM gt FOLLOWAdd1 Enter to identify a user channel as the leader
204. them can have keyboard and mouse control over a computer at any given time The amount of time that a console s keyboard and mouse must be inactive before another console can take control is called the timeout You can choose a l second timeout by setting DIP switch position 4 to OFF this is also the factory default timeout setting Alternatively you can choose a 10 second timeout by setting DIP switch position 4 to ON 4 2 3 SETTING THE KEYBOARD TRANSLATION MAPPING FOR MACINTOSH COMPUTERS When you have an Apple Macintosh compatible computer attached to the ServSwitch Multi through a CPU Interface Card any user with a PC keyboard who selects that Mac can turn on Scroll Lock to have the ServSwitch Multi remap translate some of the PC keys so that they can perform Mac functions not normally accessible through the PC keyboard In this mode while Scroll Lock is ON the Switch always maps the PC s F11 key to the Macintosh lt Power key If the PC keyboard is a Windows 104 105 key type it will also normally always try to remap the Windows Start key to the Mac G Command key but see the Caution notice below Here s where position 5 of the CPU Interface Card s DIP switch comes in By default position 5 set to OFF the Switch also maps the PC s F12 key to the Mac G Command key and the PC s Alt key to the Mac Option Alt key To use the PC s F12 key as the Mac Option Alt key and the PC s Alt key as the Mac Com
205. those cards together to form a cascaded system In fact such a system with one master user station can control literally thousands of computers this way e Multimedia and serial communication support With the proper peripheral equipment and cabling every user in a ServSwitch Multi system can access and control the attached computer equipment not only through their dedicated keyboard mouse and monitor but also through a dedicated microphone stereo speakers and or RS 232 serial port Modems serial printers and scanners and other serial devices are accessible through the serial port if you attach a PC to this port you can view the Switch s system configuration or firmware revision level or download upgraded firmware into the Switch e On screen management and multilevel security If you install User Cards with On Screen Display our product code KV2550C R2 in your system you can use a variety of functions through on screen windows Name your servers for easy recognition then select them from a pop up menu edit channel names and addresses scan broadcast or even implement password based security With the security options you can assign video only video keyboard mouse or full access privileges to users as well as setting an inactivity timeout e Modules Keep Alive with interface power The ServSwitch Multi s CPU Interface Card modules have Keep Alive circuitry through which they can draw power from the attached computer
206. ting channel J on the local ServSwitch Multi CHAPTER 8 Operation 8 7 Broadcast Mode Using Broadcast Mode each user on a ServSwitch Multi system can send commands to multiple computers in the system at the same time By creating your own customized broadcast group you can designate which computers you want to broadcast to Once you enter Broadcast Mode whatever you type is sent to all of the computers in your group regardless of which channel is active If you just want to quickly include a range of channels in a broadcast group it will not hurt anything to include other types of installed modules or Cards in the group but broadcasting only affects CPU Interface Cards Each CPU Interface Card can belong to only one console s broadcast group at a time You can control Broadcast Mode with these keystroke sequence commands e Issue the Broadcast Add command lt CM gt T lt channel list gt Enter to add the channel s in lt channel list gt to a broadcast group lt channel list gt can be either a single channel address or a range of channel addresses entered in low address dash high address format for example A D to indicate ports A through D of the local unit or 4C 5F to indicate channels C and higher of unit 4 and channels A through F of unit 5 If you are in Broadcast Mode when you issue the command the change in the broadcast group will not take effect until you exit and re enter Broadcast Mode Iss
207. tion 4 2 2 Once this timeout expires user 2 can begin typing or pointing and clicking at any time and the ServSwitch Multi will immediately start passing that data through to computer A At that point user 1 becomes the sharing user seeing computer A s video but having no keyboard or mouse control until user 2 is finished Any user can share access to any computer with any other user in the system There is no system limitation on the number of users that can share access at the same time All of the users in your ServSwitch Multi system can share access to a set of your computers simultaneously but only two four or eight users will be able to be actively working at any given moment CHAPTER 8 Operation Of course any time that more than the maximum independent number of users are trying to access computers attached to a single ServSwitch Multi unit two four or eight of them will have independent access and the rest must share Any attempt by a sharing user to connect to a third fifth ninth computer attached to the same Switch will be ignored Figure 8 1 below shows a mandatory sharing system with five consoles The users on consoles 3 4 and 5 are using computers B through D respectively They are working simultaneously and independently of each other Consoles 1 and 2 are sharing computer A Both consoles display video from computer A but only one of the consoles can have actual control of the computer at any given moment
208. tor s 8 What Indicates active device means is that the asterisk shows whether the component is running using the firmware in its EPROMs or the firmware in its flash ROMs o MA SERVSWITCH MULTI 8 14 Overriding the Settings of a CPU Interface Card s DIP Switches In addition to their physical DIP switch see Section 4 2 the CPU Interface Cards support a virtual DIP switch that you can set with keyboard commands in order to override the physical DIP switch s settings This can be very convenient if the CPU Interface Card in question is far away or otherwise hard to get at Any changes to the virtual switch will remain in effect until you either change it again or you move the positions of the physical DIP switch Whenever changes are made to the physical DIP switch the virtual switch resets itself to match the physical switch settings To override all of the DIP switch positions at once take these steps 1 Referring to Section 4 2 determine how you want to set each DIP switch position Going left to right from position 8 to position 1 write down a 1 for each position you want to be ON and a 0 for each position you want to be OFF When you finish you should have an eight digit binary code that corresponds to your desired switch position settings Positions 8 7 and 6 are reserved for future use and should always be OFF so the first three digits of the code should be 0 0 0 2 Convert the
209. tor setup 2 Enter your desired administrator password and timeout in minutes The timeout determines how many minutes of inactivity can elapse before you are automatically logged out 60 one hour is the maximum timeout setting to disable the timeout so that you can be logged on continuously enter 0 3 Press Enter to save your administrator setup settings or Esc to abort 9 3 2 B Adding New User Profiles At the User List Menu take these steps to add a user profile to your ServSwitch Multi system 1 Press Insert to add a new user 2 Enter the new user s name timeout in minutes and if desired password The timeout determines how many minutes of inactivity can elapse before the user is automatically logged out 60 one hour is the maximum timeout setting to disable the timeout so that the user can be logged on continuously enter 0 3 Press Enter to save the user profile or Esc to abort 9 3 2 C Editing User Profiles At the User List Menu take these steps to reconfigure an existing user profile 1 Highlight the user profile you want to edit To quickly edit the name and timeout only press F4 To change the settings of the name timeout and password press F2 2 Make your desired changes to the user profile then press Enter to save the changes or Esc to abort them 9 3 2 D Deleting User Profiles At the User List Menu take these steps to delete a user profile 1
210. ts are identified as Switch 0 You will notice that all such Switches have Receive Cards installed in them but no Transmit Cards Do not set the address of any unit with a Transmit Card installed in it to zero your system will not work The address zero is reserved as the operating address for all ServSwitch Multis in which no Transmit Cards are installed unless a firmware upgrade has to be done see Section 8 13 and the entry for CHASSIS n in Section 8 15 There are two basic types of expansion configurations for the ServSwitch Multi the star and the daisychain In the star configuration additional Switches are all attached to a central hub ServSwitch Multi as shown in Figure 6 2 In the daisychain configuration additional Switches are attached in a line The first Switch is connected to the second which in turn is connected to the third and so on as shown in Figure 6 3 Note that in both Figure 6 2 and Figure 6 3 the users on Switch 0 can access any computer attached to any of the four Switches in the system The star configuration is the more common of these two approaches and is the recommended setup for most applications SWITCH 1 SWITCH 0 Figure 6 2 A sample star configuration SWITCH 3 SWITCH 2 SWITCH 1 SWITCH 0 Figure 6 3 A sample daisychain 54 n CHAPTER 6 Planning and Installing an Expanded System Optional For sys
211. ttings PORT 123 4 5 6 7 8 9 10 11 12 13 14 15 16 Video Keyboard Mouse Figure 7 5 The port layout of the Transmit and Receive Modules 68 o CHAPTER 7 The ServSwitch Multi Hub 4 Now configure the DIP switches on your Receive Modules Like the Transmit Modules each of the Receive Modules has sixteen dual RJ 45 transmit ports on it numbered 1 through 16 from left to right as shown in Figure 7 5 on the previous page Each port has three two position DIP switches that you need to set for the length of the Category 5 cable that will be attached to the port The locations of these DIP switches are shown in Figure 7 6 and their possible settings are shown in Figure 7 7 For any given Receive port leave all of the switch positions set to OFF if the cable you ll be attaching to that port isn t more than 125 ft 38 1 m long If the cable is longer than 125 ft 38 1 m but not more than 225 ft 68 6 m move the left hand position in each switch to ON If the cable is longer than 225 ft 68 6 m up to the Switch s maximum supported CAT5 expansion cable length of 250 ft 76 2 m move all of the switch positions to ON O a H zek eS nae chee m E lO e H mm il i a dj m m FORT g s DIP Switch Area ame e ma HoH EE PORT 7 IOR 83 DIP Switch Area aa 1H e L eh a m Te BE DIP Switch Area i O sel IH a2 PORT12 000 3 DIP Switch Area Mii O ains PORT 14 2 GOT D
212. ub Module causes the Switch to copy revised component firmware from the computer you re using for the terminal emulation to a Switch component that you want to upgrade First the Switch will prompt you for the address of the destination Card Module Then it will prompt you to start a transfer of the firmware file using the XMODEM file transfer protocol when it does have the terminal emulation program perform an XMODEM upload of the file Once this process is successfully completed you will be returned to the firmware configuration menu and the destination Card or Module will automatically reset itself and start running using its upgraded firmware If however an error occurs during transmission just try again the Card or Module will Le SERVSWITCH MULTI not attempt to execute the new firmware code but will continue using the old firmware until a successful transfer is made Choosing option Q by pressing Q on your terminal keyboard it doesn t matter whether it s upper or lowercase exits the firmware configuration menu and transfers control from the terminal PC back to the user console from which you originally issued the command to access the menu At any point that the terminal is at a prompt when the Switch is idle waiting for input from the terminal you can go back to the console from which you entered the command to access the firmware configuration menu from there you can send the Switch the lt CM gt ZQ Enter c
213. uding the Front Panel Element that controls the components mounted on its front panel are Flash upgradable Flash memory technology allows you to upgrade the Modules firmware without removing Modules or powering down the system New firmware revisions can be uploaded into the Modules through serial connections to other ServSwitch Multi models in your system see Section 8 13 Hot swappable components The power supplies fan assemblies and the Transmit Receive Modules in the Hub are all hot swappable You can remove or replace these components without powering down the system or the attached servers so maintenance can be performed at any time without interrupting system users 7 3 Installing the Hub Take these steps to install a ServSwitch Multi Hub 1 First before you do anything else plan your layout You ll want to connect each of the two ports on each of the CAT5 Transmit and Receive Cards in your ServSwitch Multi system to one of the ports on a Hub s Receive or Transmit Module respectively Refer to the sample layouts in Section 7 7 If you still have any questions please call Black Box Technical Support We strongly encourage you to call Black Box Tech Support anyway to discuss your application before you perform any large or complex ServSwitch Multi installation 2 When you have your physical installation planned out install the Hub s fan assemblies and power supplies in its chassis these are shipped uninstalled to mini
214. ue the Broadcast Remove command lt CM gt T lt channel list gt Enter to remove the channel s in lt channel list gt see above from a broadcast group If you are in Broadcast Mode when you issue the command the change in the broadcast group will not take effect until you exit and re enter Broadcast Mode Any time you re not sure which channels are currently in your console s broadcast group you should issue a global Broadcast Remove command whose channel list includes every address in your system and rebuild your broadcast group from scratch Issue the Broadcast Go command lt CM gt TG Enter to enter Broadcast Mode until you exit it the ServSwitch Multi will send everything you type to all of the computer channels in the broadcast group even if none of them are currently selected e Issue the Broadcast Halt command lt CM gt TH Enter to exit Broadcast Mode Here s a typical broadcast session with an accompanying explanation for each step 1 Type in lt CM gt T A L Enter to remove channels A through L on the local unit from any broadcast group you had previously established 2 Type in lt CM gt T A B Enter to add channels A and B on the local unit to your new broadcast group 3 Type in lt CM gt TG Enter to enter Broadcast Mode 4 Type in the first message or data that you want both channels A and B on the local unit to receive 5 Type in lt CM gt T A Enter to remove channel A on
215. unit 9 enter 9C Esc Press the keyboard s Escape key Doing so will cause the ServSwitch Multi to abort It will exit from Command Mode without executing any instruction 8 2 2 KEYBOARD BASED SWITCHING Any user in a ServSwitch Multi system can issue a short sequence of keystrokes from their console keyboard to switch between computer channels This is called keyboard switching or hotkey switching To keyboard switch channels take these steps 1 The first set of keystrokes see the description of lt CM gt in Section 8 2 1 places your system in Command Mode As long as you are operating in Command Mode whatever you type will be interpreted as channel switching commands until you press the Enter or Escape key to terminate Command Mode None of the keystrokes entered will be forwarded to the attached computer until you exit Command Mode 2 Next enter the address Addr see the description in Section 8 2 1 for the channel you wish to select 3 Press Enter to accept the new channel All together the proper format for keyboard switching to a new active channel through the keyboard is lt CM gt A ddr Enter Below is a sample of a keyboard switching session for a single unit system with an accompanying explanation for each step 1 Type in lt CM gt D Enter to select channel D 2 Type in lt CM gt A Enter to select channel A 3 Typing in lt CM gt G Esc gets you out of Command
216. ure that all its connections especially the strand that runs to the computer s audio in port are tight and secure CHAPTER 11 Troubleshooting 11 2 Calling Black Box If you determine that your ServSwitch Multi is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box Technical Support at 724 746 5500 Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem that is what types of computers what type of keyboard brand of mouse make and model of monitor etc e any particular application that when used appears to create the problem or make it worse and e the results of any testing you ve already done Filling out a copy of the Problem Report in Appendix B should provide most of the information we need to get started 11 3 Shipping and Packaging If you need to transport or ship your ServSwitch Multi e Package it carefully We recommend that you use the original container e Before you ship the unit back to Black Box for repair or return contact us to get a Return Materials Authorization RMA number Appendix A Configuration Charts The information sheet on the next page and the charts on the six pages that follow are designed to help you
217. ut one of the keyboards 4 Is Scroll Lock ON or OFF This will determine which of two characters is sent to the selected computer when certain keys are pressed see Section 8 4 5 Make sure the selected computer is plugged in turned ON and receiving adequate power E O CHAPTER 11 Troubleshooting 6 Check the affected computer s Server Cable Make sure that all its connections especially the strand that runs to the computer s keyboard port are tight and secure If your Server Cable is a PC type make sure that the PS 2 keyboard and mouse strands haven t been connected backwards at either end the PS 2 mouse strand is marked with a yellow band 7 Make sure that all of the Interface Cards and Expansion Cards in the system are plugged in completely and that their connecting screws are tight 11 1 11 A MOUSE DOESN T WORK 1 Make sure that the mouse is completely and securely plugged into the User Cable and that the User Cable is completely and securely plugged into the ServSwitch Multi If the affected mouse and your User Cable are both PS 2 type make sure that the User Cable s keyboard and mouse strands haven t been connected backwards at either end the PS 2 mouse strand is marked with a yellow band 2 Make sure the selected computer is plugged in turned ON and receiving adequate power 3 Check the affected computer s Server Cable Make sure that all its connections especially the strand that runs to the compute
218. uters attached to the same MX This is because there are only eight independent data pathways through each SB only four independent pathways through each Base Unit or EXP and only two independent pathways through each MX once all these are carrying keyboard and mouse input from users to computers no more independent connections can be established Imagine a single Base Unit with computers attached to channels A through F Through a single console attached to this Base Unit a user could have full access to any of these computers any time he or she wanted But say there are four users working with this Base Unit one on the local console user 1 the others on channels K L and M users 2 3 and 4 These users all want independent access to one of the six computers so they each must select a different one let s say user 1 chooses computer A 2 chooses B 3 chooses C and 4 chooses E In this situation the only computers that any of these users can select and still remain independent are computers D and F Now let s say that user 2 wants to use computer A User 2 can switch to computer A but until user 1 finishes working with it user 2 will only be able to see its video output not send keyboard or mouse input This is called shared access User 2 can t have independent access to computer A until user 1 stops sending keyboard and mouse data for the duration of computer A s inactivity timeout either one second or ten seconds see Sec
219. will be displayed 7 5 8 THE LANGUAGE AND CHANGE LANGUAGE SCREENS Press the Hub s Down button six times from the Idle Display screen or once from the Link Status screen to reach the Language screen Language ENGLISH This screen shows the language that the Hub is currently using in its LCD screens If you d rather it display information in a different language press the Enter button The Change Language screen appears Select Language English KKKK EDIT MODE The currently selected language is shown Press the Up and Down buttons to toggle between the two available languages English and German When the language you want is displayed press the Hub s Enter button to switch to that language and return to the Language screen or press the Hub s Escape button to return to the Language screen without switching to the new language 7 6 Flash Upgrading Like the Cards and Modules in all ServSwitch Multi models the Hub s Modules are Flash upgradable Flash technology allows you to upgrade the Modules firmware without removing Modules or powering down the system New firmware revisions can be uploaded into the Modules through standard serial connections to attached ServSwitch Multi models For more information on Flash upgrading the Hub and the rest of your ServSwitch Multi system see Section 8 13 SERVSWITCH MULTI 7 7 Sample System Configurations This section shows a few examples of money savin
220. x of 4 User units configured with and without the Hub All users in this system can access any computer at any time Using only ServSwitch Multi EXP units connecting 16 users to 16 computers so that all of the users have independent access to all of the computers requires E eight EXPs 32 CAT5 Transmit Cards 32 CAT5 Receive Cards and 128 CAT5 expansion cables In this picture each of the lines between the EXP units represents eight cables If you use a Hub with one Transmit Module and one Receive Module installed you ll still need eight EXP units but only eight
221. ype and if you haven t already done so enable the UICD s non multisync monitor support see Section 9 5 11 1 9 AN RS 6000 KEYBOARD Is NOT RESPONDING Some RS 6000 computers have difficulty if they re connected to their keyboards through a ServSwitch Multi system Temporarily uninstall the CPU Interface Card that the RS 6000 is attached to Find the jumper on the Card labeled S5 set this jumper to ON and reinstall the Card If this doesn t help take the actions recommended in the next section 11 1 10 A KEYBOARD DOESN T WORK 1 Send the Command Mode hotkey sequence see Section 8 2 1 to the ServSwitch Multi from the keyboard If this sends the Switch into Command Mode the LED for your current channel should blink at least the keyboard and Switch are communicating so the problem is likely on the computer side skip to step 5 If the Switch won t go into command mode go on to step 2 2 Make sure that the keyboard is completely and securely plugged into the User Cable and that the User Cable is completely and securely plugged into the ServSwitch Multi If your User Cable is a PS 2 type make sure that the keyboard and mouse strands haven t been connected backwards at either end the PS 2 mouse strand is marked with a yellow band 3 If you have multiple keyboards attached to your local console or your secondary console s User Interface Card the ServSwitch Multi doesn t support this you ll have to remove all b
222. ys instead of the usual four so that users can independently access as many as eight of the attached computers The ServSwitch Multi Hub KV170RA is designed to be a centerpiece for the very biggest applications It has nine slots exclusively for special concentrated Transmit and Receive Modules KV1701C and KV1702C respectively that have 16 ports each Using the Hub can greatly reduce the number of regular Expansion Cards and expansion cables needed for Multi systems with large numbers of computers and users The Hub can be controlled with front mounted pushbuttons and a 4 x 20 character display CHAPTER 2 Introduction 2 2 Features and Benefits Here are some of the ServSwitch Multi s features e Automatic booting of all attached computers ServSwitch Multi s AutoBoot feature boots all of your attached computers during initial power up or after a power failure All computers are booted transparently and simultaneously eliminating the need for operator intervention Computers may be powered up one at a time or all at once e Built in computer port scanning You can use the ServSwitch Multi s built in scanning feature to automatically monitor or scan all of your attached computer channels sequentially without intervention When the ServSwitch Multi detects keyboard or mouse activity scanning is suspended until all activity stops Scanning then resumes with the next computer in sequence The dwell time the length of time each computer c

Black Box KV150A-R2 User's Manual

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