Black Box TV Converter Box 422 User's Manual
Contents
1. sssssssseeee 11 3 3 Verifying Installation counts 12 3 4 Hardware Configuration pi siiiu 13 3 4 1 Electrical Interface Mode Selection 13 3 4 2 Interface Blasilt iur 14 3 4 3 Line Termination 15 3 44 E O 16 3 4 5 Status LEDS setae Rte teet te He dne eer debe nie ban 16 3 4 6 DB9M Serial Connectors sssssssseeeee 17 Appendix A Troubleshooting sss 18 A 1 Troubleshooting Tips 18 A2 Contacting Black Box e t e tt ee 21 A 3 Shipping and Packaging sss 22 Appendix B Electrical Interfaces sssssssssssssssneeenes 23 Page 6 724 746 5500 blackbox com Chapter 1 Specifications 1 Specifications Interface 4 RS 232 422 485 serial ports 1 USB Maximum Data Rate Up to 921 6 kbps UARTs High speed USB UARTS with 128 byte TX FIFOs and 384 byte FIFOs Connectors 1 USB Type B 4 DB9 serial Temperature Tolerance Operating 32 to 158 F 0 to 70 C Storage 50 to 105 F 58 to 221 F Relative Humidity Operating 10 to 90 noncondensing Storage 10 to 90 noncondensing Power Derives 500 mA power from your computer or a self powered hub NOTE This device is a high power USB device It must be plugged directly into a USB port on your computer or a self powered hub capable of supplying 500 mA per port Some laptop computers running on battery power and2. Lights when the hub is properly powered through the USB port and communication between the device and host has been enabled 3 4 6 DB9M Serial Connectors The IC292A includes four DB9 male serial connector with full modem control signals implemented in RS 232 mode Pinouts for these connectors are included in Appendix B 724 746 5500 blackbox com Page 17 Appendix A Troubleshooting Appendix A Troubleshooting A 1 Troubleshooting Tips The adapter should provide years of trouble free service However if it appears to be functioning incorrectly the following tips can eliminate most common problems 1 Make sure that the software has been installed on the machine so that the necessary files are in place to complete the installation To confirm installation click on the Windows Start button and then select All Programs You should see the SeaCOM program folder listed NOTE The driver must be installed before the adapter is connected to your computer Check to make sure that USB support is enabled and functioning properly in the operating system The presence of the Universal Serial Bus controllers listing in Device Manager will confirm that USB support is enabled in Windows 98SE ME 2000 XP or Vista operating systems While Device Manager is open locate the COM ports described under Verifying Installation in the Installation and Configuration section of this manual Once yo
3. Restore Defaults Figure A 2 COM3 properties tab 724 746 5500 blackbox com Page 19 Appendix A Troubleshooting e Click Apply and OK e Select the BERT tab and with the loopback connected to the port you want to test click on the Start button If testing RS 485 be sure that ECHO is enabled see Figure A 3 WinSSD COM3 9600 8 N 1 None Out reese s O Transmit Frames O Receive Frames Bytes Checked Bit Errors Sync Losses Tx Data Rate Rx Data Rate Sync Status No Data Test Time 000 00 00 Figure A 3 Start button in WinSSD COM3 screen e f the COM port is working properly the green light will glow and the Transmit Frames and Receive Frames will increase The Tx and Rx Data Rates will show the Calculated data rate see Figure A 4 Page 20 724 746 5500 blackbox com Appendix A Troubleshooting WinSSD COM3 9600 8 N 1 None Port Information Loopback Bit Error Rate Test Transmit Frames Receive Frames Bytes Checked Bit Errors Sync Losses 0 Tx Data Rate 9600 bps Rx Data Rate 9600 bps Sync Status In Sync 9000 Test Time 000 00 15 Reset Stats Figure A 4 Calculated data rate You can continue testing this port with different configurations or proceed with testing other ports if necessary If these steps do not solve your problem contact Black Box Technical Support at 724 746 5500 or info blackbox com
4. A 2 Contacting Black Box If you determine that your USB to 4 Port RS 232 422 485 Interface Converter is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box Technical Support at 724 746 5500 or info blackbox com Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including the nature and duration of the problem when the problem occurs e the components involved in the problem any particular application that when used appears to create the problem or make it worse 724 746 5500 blackbox com Page 21 Appendix A Troubleshooting A 2 Shipping and Packaging If you need to transport or ship your USB to 4 Port RS 232 422 485 Interface Converter e Package it carefully We recommend that you use the original container e If you are returning the unit make sure you include everything you received with it Before you ship for return or repair contact Black Box to get a Return Authorization RA number Page 22 724 746 5500 blackbox com Appendix B Electrical Interfaces Appendix B Electrical Interfaces The IC292A connects to a single USB port and provides eight RS 232 422 485 software configurable serial ports The IC292A uses high speed USB UARTS with 128 byte TX FIFOs and 384 byte RX FIFOs The chips feature programmable baud rates and
5. F 40 C to 485 C Status LEDs display electrical interface selection and serial data activity for each port 2 2 Features e Each port is individually software configurable for RS 232 RS 422 and two wire or four wire RS 485 Maintains electrical interface settings across multiple computers e Includes high speed UART with 128 byte Tx FIFO and 384 byte Rx FIFO e Automatically enables disables hardware RS 485 DB9M connector serial port supports data rates to 921 6 kbps Powered by USB host connection e Implements full modem control signals in RS 232 mode e Status LEDs indicate power electrical interface and serial data activity for each port Page 8 724 746 5500 blackbox com Chapter 2 Overview 2 3 What s Included The interface converter ships with the following items If any of these items is missing or damaged contact Black Box Technical Support at 724 746 5500 or info blackbox com e USB to RS 232 422 485 Interface Converter 4 Port e 1 6 ft 1 8 m USB Type A to high retention USB Type B cable e Software and this user s manual on CD ROM 2 4 Optional Items You May Need Depending upon your application you might also need the following items Contact Black Box Technical Support at 724 746 5500 or info blackbox com for details Cables e DB9F to DB25M RS 232 Extension Cable BCO3000 0006 MF The BC03000 0006 MF is a standard AT style RS 232 modem cable with a DB9F connector on one end and a DB2
6. Manager follow the steps below 1 Right click on the My Computer icon on your desktop or in the Start menu 2 Click on Properties in the fly out menu to launch the System Properties window 3 Click on the Hardware tab and then click on the Device Manager button 4 When Device Manager launches look under Ports COM amp LPT to verify that the serial ports have been correctly installed screenshot of IC292A shown NOTE Your system will assign the next available COM numbers which may vary for each computer used Page 12 724 746 5500 blackbox com Chapter 3 Installation and Configuration File Action View Help gt lalsieE 8 g 4 Port USB to Serial Converter H Computer Disk drives g Display adapters DVD CD ROM drives 3 Floppy disk controllers Floppy disk drives IDE ATA ATAPI controllers Keyboards O Mice and other pointing devices 5 Monitors Af Multi port serial adapters HEB Network adapters 5 Ports COM amp LPT G Communications Port COM1 uz Communications Port COM2 A ECP Printer Port LPT1 tj 4 Port USB to Serial Converter to Serial Port COM3 aj 4 Port USB to Serial Converter to Serial Port COM4 a 4 Port USB to Serial Converter to Serial Port COM5 5 4 Port USB to Serial Converter to Serial Port COM6 WM Processors lt gt SCSI and RAID controllers Sound video and game controllers S System devi
7. all supported by free live 24 7 Tech support available in 30 seconds or less O Copyright 2011 Black Box Corporation All rights reserved IC292A version 1 724 746 5500 blackbox com
8. 3 3 Enable Termination 724 746 5500 blackbox com Page 15 Chapter 3 Installation and Configuration 3 4 4 Echo The RS 485 Echo is the result of connecting the receiver inputs to the transmitter outputs Each time a character is transmitted it is also received This can be beneficial if the software can handle echoing that is using received characters to throttle the transmitter but it can also confuse the system if the software cannot support echoing Echo configuration is software selectable for half duplex RS 485 By default ECHO is disabled and this configuration can be set by placing a check next to Enable Echo in the RS 485 Advanced Configuration field as shown in Figure 3 4 4 Port USB to Serial Converter to Serial Port COM3 Propertii General Port Settings Interface Settings i 4 Port USB to Serial Converter to Serial Port COM3 Interface RS 485 v RS 485 Advanced Configuration TX Mode LLELE 1165 ly L Enable Termination Enable Echo Figure 3 4 Enable Echo 3 4 5 Status LEDs Status LEDs on the front of the converter indicate the following information MODE Red or Green Indicates the electrical interface selected Green indicates RS 232 mode Red indicates RS 422 or RS 485 mode e DATA Green Blinks to indicate data is being transmitted or received Page 16 724 746 5500 blackbox com Chapter 3 Installation and Configuration e EN able Green
9. non powered USB hubs do not provide the full 500mA necessary to power this device Size 1 7 H x 9 2 W x 5 3 D 4 3 x 23 4 x 13 5 cm 724 746 5500 blackbox com Page 7 Chapter 2 Overview 2 Overview 2 1 Introduction The USB to Multi RS 232 422 485 Interface Converter IC292A provides an easy way to connect up to four DB9 serial devices to a single USB port All configuration and electrical interface selections are handled through the driver so you don t have to open the enclosure to set jumpers or switches The serial port is software configurable for RS 232 RS 422 or RS 485 full and half duplex The IC293A software drivers and utilities make installation and operation easy for Windows 98SE ME 2000 XP and Windows Vista operating systems Once the software is installed plug the interface converter into an available USB port Each serial port is recognized as a standard COM port by the host system enabling compatibility with legacy software Serial data rates to 921 6 kbps are supported To prevent accidental cable disconnection the interface converter integrates a patent pending high retention locking USB port that is fully compatible with standard USB cables When used with the included USB cable with a high retention USB type B connector the metal thumbscrew provides a secure connection to the device Standard operating temperature range is 32 to 158 F 0 to 70 C and extended temperature range is 4 to 185
10. successfully installed To install the IC292A plug the device into an available USB port using the supplied USB cable The following instructions were tested with Windows XP and may vary based on your version of Windows Once the device has been connected the Found New Hardware wizard will appear first for the root hub and then for each port that you are installing Follow the instructions on the following page to finish installation NOTE The installation will repeat twice for each COM port a total of sixteen times on eight port devices This is a limitation in the way Windows installs external serial devices 1 Click on Install the software automatically followed by the Next button 724 746 5500 blackbox com Page 11 Chapter 3 Installation and Configuration 2 Windows will show a warning message that the hardware has not passed Windows logo testing Click on Continue Anyway NOTE All applications and drivers have been fully tested to maintain the integrity of your operating system Clicking on Continue Anyway will not harm your system in any way 3 Click on Finish Repeat this process for the remaining ports on the IC292A 3 3 Verifying Installation To confirm that the drivers have been successfully installed you can look in Device Manager under Ports COM amp LPT and each of the ports you installed will be included on the list with their associated COM numbers To access Device
11. 5M connector on the other This cable is 72 inches long e DB9F to DB9M Extension Cable BC00200 The BC00200 allows users to extend a DB9 cable up to six feet The connectors are pinned one to one so the cable is compatible with any device or cable that has DB9 connectors Terminal blocks The IC981 terminal block breaks out a DB9 connector to nine screw terminals to simplify field wiring of serial connections including RS 422 and RS 485 networks The IC981 is designed to connect directly to Sealevel DB9 serial cards or any cable with a DB9M connector Adapters and Converters The FA756 is a DB9 female to RJ 45 adapter It can be configured without tools and it is an excellent choice for using available infrastructure wiring 724 746 5500 blackbox com Page 9 Chapter 2 Overview 2 5 Hardware Description Figures 2 1 and 2 2 show the front and back panels of the IC292A Table 2 1 describes its components 1 2 3 4 BLACK BOX POWER MODE LED MODE Www Blacbhan com O Green R282 S e E don RR 1 3 Figure 2 1 Front panel 4 port interface converter 1C2924 00000 00000 00000 00000 mme exe Ex axa PORT PORT2 PORT3 PORT4 Figure 2 2 Back panel 4 port interface converter IC292A Table 2 1 IC292A components Pin Signal Direction 1 Power LED Lights when the hub is properly powered through the USB port 2 USB Type B port Links to USB Type B device 3 Data LEDs Bli
12. IC292A BLACK BOX Connect up to four DB9 serial devices to a USB port Configurable via software no jumpers or switches to set Customer Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 Support FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax Information 724 746 0746 e Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com FCC and IC RFI Statement NOM Statement FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void t
13. ces Ed Universal Serial Bus controllers LUHESHEHEEHEEHEEHEEHEHEE HE HEEHEHE EHHH Figure 3 1 Device Manager screen 3 4 Hardware Configuration 3 4 1 Electrical Interface Mode Selection The interface converter offers RS 232 RS 422 and RS 485 full and half duplex modes The electrical interface is a software selectable feature that can be accessed and changed using the included driver via Device Manager To select the electrical interface follow these steps 1 Open Device Manager and locate Ports COM amp LPT following the steps above You should see the port s listed 2 Select one of the ports by right clicking on it and selecting Properties from the fly out menu The serial port properties menu will appear 3 Click on the Interface Settings tab NOTE The included driver adds the Interface Settings tab If this tab is missing the software is not correctly installed 724 746 5500 blackbox com Page 13 Chapter 3 Installation and Configuration TX Mode Half Duplex y LI Enable Termination LI Enable Echo Figure 3 2 Interface settings 4 Select the appropriate electrical interface for your application and click on OK NOTE The electrical interface settings are maintained across multiple computers Once the software
14. data rates to 921 6 kbps Connector Pinouts RS 232 DB9 male Figure B 1 DB9 male connector Table B 1 RS 232 a DB9 male connector O 0000 O pinout Pin Number Signal 1 DCD 2 RX 3 TX 4 DTR 5 GND 6 DSR 7 RTS 8 Gils 9 RI 724 746 5500 blackbox com Page 23 Appendix B Electrical Interfaces RS 422 and RS 485 four wire DB9 male Figure B 2 DB9 male connector Table B 2 RS 422 and gt RS 485 DB9 mal 00000 DES male O 0000 O connector pinout Pin Number Signal 1 RX 2 RX 3 TX 4 TX 5 GND NOTE Pins 6 9 are not connected RS 485 two wire DB9 male Figure B 3 DB9 male connector Table B 2 RS 422 and 1 z T 00000 RS 485 DB9 male O O connector pinout Pin Number Signal 3 DATA 4 DATA 5 GND NOTE Pins 1 2 and 6 9 are not connected Page 24 724 746 5500 blackbox com NOTES 724 746 5500 blackbox com Page 25 NOTES Page 26 724 746 5500 blackbox com NOTES 724 746 5500 blackbox com Page 27 Black Box Tech Support FREE Live 24 7 Tech support the way it should be EN 4 E Great tech support is just 30 seconds away at 724 746 5500 or blackbox com BLACK BOX About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches
15. driver has been installed on target computers the interface converter can easily be moved from one computer to another without having to configure the electrical interface at each computer 3 4 2 Interface Biasing 1K ohm pull up pull down combination resistors bias the receiver inputs and are handled automatically for each mode The pull up PU and pull down PD resistor settings are shown in Table 3 1 Page 14 724 746 5500 blackbox com Chapter 3 Installation and Configuration Table 3 1 Pull up and pull down resistor settings Mode PU Setting PD Setting RS 232 Always off Always off RS 422 Always off Always off RS 485 Always on Always on 3 4 3 Line Termination A 120 ohm resistor is across each RS 422 485 input If multiple devices are configured in an RS 485 network only the devices on each end should have the termination in place Termination configuration is software selectable for both full and half duplex RS 485 By default line termination is disabled and this configuration can be set by placing a check next to Enable Termination in the RS 485 Advanced Configuration field as shown in Figure 3 3 4 Port USB to Serial Converter to Serial Port COM3 Properti x General Port Settings Interface Settings A 4 Port USB to Serial Converter to Serial Port COM3 Interface RS 485 v RS 485 Advanced Configuration TX Mode LEMA v Enable Termination L Enable Echo Figure
16. e deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada Page 4 724 746 5500 blackbox com Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Windows and Windows Vista are registered trademarks of Microsoft Corporation Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners 724 746 5500 blackbox com Page 5 Table of Contents Table of Contents 1 Specitications meri tia 7 2 Overview sss neret eren nnn 8 21 JOGUCHOLIGssitoset tienne tes ote nitore us ent ui eie 8 P EA 327 10 HET 8 23 MWhabs DClided codes EU ENS 9 2 4 Optional Items You May Need 9 25 Hardware Description uii e i nie 10 3 Installation and Configuration 11 31 Software Installation e eee e re ias 11 3 2 Hardware Installation
17. he user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le Reglement sur le brouillage radio lectrique publi par Industrie Canada Normas Oficiales Mexicanas NOM Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Page 2 724 746 5500 blackbox com 10 Til 12 13 14 15 NOM Statement Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe in
18. nks when data is being transmitted or received Lights green when RS 232 mode is selected 4 Mode LEDs Lights red when RS 422 or RS 485 mode is selected 5 4 DB9 ports Links to serial device ports Page 10 724 746 5500 blackbox com Chapter 3 Installation and Configuration 3 Installation and Configuration 3 1 Software Installation Windows 98 ME 2000 XP Vista Operating Systems 1 Start Windows 2 Insert the included software CD into your CD DVD drive 3 If Auto Start is enabled the installation window will automatically appear Otherwise navigate to the root directory of your CD drive and double click the autorun exe application to launch the installation window 4 Click the Install button 5 Type in your part number IC292A or select your adapter from the listing 6 Click the Install Drivers button 7 The setup file will automatically detect the operating environment and install the proper components To confirm that the driver has been successfully installed click on the Start button and then select All Programs You should see the SeaCOM program folder listed You are now ready to proceed with connecting the IC292A to your system Refer to the Hardware Installation section below for details NOTE Windows NT is not USB aware so it cannot support this device 3 2 Hardware Installation NOTE Do not connect the device to a USB port until the software has been
19. tentar dar servicio al equipo el ctrico m s all lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 724 746 5500 blackbox com Page 3 NOM Statement 16 El cable de corrient
20. u have confirmed that the COM ports are listed in Device Manager you can use the WinSSD utility and a loopback plug to test communications Detailed help is included in the WinSSD utility If you have a loopback plug put it on the DB9 connector that you want to test If you don t have a loopback plug contact Technical Support for assistance If you re testing RS 485 mode you ll need to have ECHO enabled otherwise the following test will fail Refer to the Hardware Configuration section for instructions on enabling ECHO To test communications launch the WinSSD utility in the folder under the Start menu On the Port Information tab select the COM port you want to test and click on the Open button see Figure A 1 Page 18 724 746 5500 blackbox com Appendix A Troubleshooting WinSSD COM3 9600 8 N 1 None Port Information Loopback BERT Timeouts Read Interval Timeout Read Total Timeout Multiplier Read Total Timeout Constant Write Total Timeout Multiplier Write Total Timeout Constant Error Log Frame Errors Parity Errors Rx Buff Overfl Tx Buff Overfl Figure A 1 Port information tab e Click the Settings button to open the COM3 Properties menu Change your parameters to 9600 bits per second 8 data bits no parity 1 stop bit and no flow control as pictured in Figure A 2 COM3 Properties Port Settings Bits per second 9600 v Data bits pay Flow control
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