Black Box KV2008A User's Manual
Contents
1. Sy OPERATION INSTALLATION FURTHER INFORMATION What is True Emulation True Emulation represents a significant breakthrough in sharing USB devices between two or more computer systems Until this point the problem has been how to create a USB switch that provides all of the following e Quick transparent and reliable switching e Accurate representation of the connected USB keyboard and mouse e Switching control via the connected USB keyboard and or mouse The difficulty in achieving all of the above requirements has been due to the complexity of the USB standard This has led to various difficulties that have spawned a number of possible solutions Enumerated USB switching The earliest attempts to switch USB devices applied a relatively hands off approach Enumerated USB switches are the electronic equivalent of those old mechanical KVM switches with a large knob on the front Enumerated switches are so called because a connected USB device will be required to perform a full initiation a process called Enumeration every time it is switched just as if you had pulled out the plug and then reconnected it Enumerated switches simply pass all signals straight through between the USB device and the computer they do not attempt to interpret any data For most devices this offers an advantage because the switch just leaves them to get on with their jobs without any interference or any hit o2. BLACK BOX cocer FEBRUARY 2009 KV2008A ServSwitch Wizard DVI DL lt S5BLACK BOX COMPUTER KVM SPK USB1 USB2 PWR 724 746 5500 ee Wizard DVI DL 5 OSDUPG LCK CUSTOMER Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 SUPPORT FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 INFORMATION Mailing address Black Box Corporation 1000 Park Drive Lawrence 15055 1018 CONTENTS Web site www blackbox com E mail info blackbox com Contents Introduction Operation y What is True Emulation aa ea 3 Selecting a COMPU nessa aiii 16 5 Wizard DVI DL features front and 4 To select a computer using the on screen menu 16 E uri APA aE To select a computer using the front panel 17 2 What you may additionally 5 To select a computer using the mouse buttons 17 7 To select a computer using hotkeys 18 2 Installation Additional hotkey press 18 5 MOUNTING 6 A RUN LUNAR UN 7 Further information E User COMSONS T oa 7 A A 19 9 FA Lou RA 9 BlackBox subsidiary contact 19 Power I
3. Advanced 9 2 9 E E E e _ Remove the power supply plug from the rear panel of the unit 3 Connect the upgrade computer to the Wizard DVI DL Connect the serial port of the upgrade computer to the OPTIONS port on the rear panel of the unit using a null modem serial upgrade cable Unit connected Targe OW Query Unit Current firmware version Target version unknown Upload Now 2 ic 6 Query the Wizard DVI DL E 5 Click the Query Unit button to confirm that communication is possible with 29 the Wizard DVI DL and to establish its firmware details If successful the Z Unit connected field should show the name of the Wizard DVI DL unit and the current firmware will also be listed If the application cannot contact the Wizard DVI DL re check the connection cable and click the Advanced button to check that the correct serial port is being used Change the serial port within the Advanced section if gt necessary There is no need to adjust the computer s serial port settings as the DNE continued application will do this automatically 7 Select the upgrade file to be used From the main KVM Firmware Uploader dialog click the Browse button Issues to consider when performing flash upgrades and select the upgrade file The upgrade program rewrites the internal firmware code If the upgrade DVIDL_xxx txt process is interrupted then the unit will have invalid code and will n
4. computer will appear in a small reminder banner which is displayed for a momentary period defined by the OSD Dwell Time setting OSD Dwell Time Settings 1 2 3 5 SECONDS After a successful computer channel change the unit will display a confirmation message for a few seconds The length of time that this confirmation message dwells on the screen may be changed OPERATION INSTALLATION FURTHER Z 5 z E jo 2 INDEX 22 Setup Options Setup options consist of key settings To get here that are normally made only during the 2Stup Options 1 Press ar m hotkeys can change initial installation stage Hotkeys CTRL ALT 2 Press a to select More menus 3 Select Setup Options Space Toggle t Up Down Esc Quit Language Settings ENGLISH FRENCH GERMAN SWEDISH This option specifies the language that is used for the on screen menu and the keyboard layout that is assumed for the keyboard When the French option is selected the keyboard is assumed to have an AZERTY format When the English German and Swedish options are selected the keyboard is assumed to have a QWERTY format The new language settings are enabled when you quit from the SETUP OPTIONS menu The language option only affects the way that the Wizard DVI DL interprets the keyboard keys it does not affect the way that the computers interpret the keyboard It is advisable to avoid setting a la
5. multiple video head 10 user console 7 E EDID Options menu 24 Edit Computer List menu 24 Emulated switching 3 Enumerated switching 3 F Firmware upgrade 14 Front panel switching 17 Functions menu 21 G Global preferences menu 22 H Host computer connection 9 Hotkeys changing 12 selecting computers 18 Indicators 4 Keyboard connection 7 KVM 2 M Mounting 6 Mouse connection 7 Multiple video head connections 10 synchronisation cable 25 O Operation 16 Options port 4 P Parts supplied and extra 5 Peripherals connecting 7 R Rack mounting 6 Reminder banner 13 S Safety information 26 Selecting computers 16 with front panel 17 with hotkeys 18 with mouse buttons 17 with on screen menu 16 17 Setup options menu 23 Speakers connection 7 Supplied items 5 Switching 16 Troubleshooting 19 True Emulation 2 3 U Upgrade cable 25 firmware 14 USB true emulation 2 USB device connection 8 USB switching emulation 3 enumeration 3 True Emulation 3 User console 4 V Video port connection 7 Warranty 26 N v NI OPERATION INSTALLATION FURTHER INFORMATION INDEX
6. nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada Sy OPERATION INSTALLATION FURTHER Z 5 z E 2 INDEX 28 O 2009 Black Box Corporation All trademarks are acknowledged OPERATION INSTALLATION Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 5 United States of America z Tel 1 724 746 5500 EIS Fax 1 724 746 0746 E Z Documentation by iy www ctxd com 29 Index A Audio connection 7 Brackets fitting 6 Cable specifications 25 Computer connection 9 name editing 12 ports 4 selecting 16 Configuration 11 menus 20 Connections 7 computer system 9
7. share peripherals among them in a very flexible manner The Wizard DVI DL benefits greatly from our long history of success KVM Keyboard Video and Mouse switching As a result it can reliably switch multiple signals including dual link digital video at up to 330Mpixels per second in a manner that 15 totally transparent during operation However this unit offers more than just straight switching between eight systems The KVM speakers and two separate USB Digital and analogue video Each of the eight computer channels BLACK BOX has a video connector which allows either DVI digital or VGA analogue signals to be input At the console connections the Wizard DVI DL uses separate DVI D and VGA connectors to allow the easy attachment of either type of monitor or to permit dual connections to auto devices attached to the Wizard DVI DL can be switched in unison between any of the connected systems as normal However you also have the option to mix your peripherals between any of the systems to suit your current tasks For instance you could be creating emails on one system listening to a soundtrack from another while a third is sending documents to your printer and a fourth performing another task with a different USB peripheral The on screen menu or the Wizard DVI DL front panel make it straightforward to control which peripherals should connect to each system gt Wizard DVI DL The Wizar
8. F7 to discover 1 Press cm ar hotkeys can change EDID information from the chosen source immediately 2 Press J to select More menus 3 Select Edit Computer List To get here 1 Press cu Lar MJ hotkeys can change 45 2 Press FJ to select More menus gt 3 Select EDID Options E 2 Z x A Z Y 24 Appendix 2 Cable specifications RS232 serial flash upgrade null modem cable 9pin D type female RXD TXD DTR DSR DCD GND RTS CTS D 2 e CJ D type female RXD TXD DTR DSR DCD GND RTS CTS N Sy Multi head synchronization cable MASTER end SLAVE end 9pin D type male 9pin D type male TXD RXD Use this cable when two Q9 Wizard DVI DL devices are GND 5 5 GND being synchronized OPERATION INSTALLATION FURTHER Z 5 z E O 2 INDEX 25 Safety information For use in dry oil free indoor environments only Both the Wizard DVI DL and its power supply generate heat when in operation and will become warm to the touch Do not enclose them or place them locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade Do not place the products in contact with equipment whose surface temperature exceeds 40 degrees Centigrade Warning live parts contained within power adapter No user servic
9. INFORMATION Master monitor Slave monitor Computers fitted with dual video heads Configuration Configuration menus The configuration menus allow you to determine numerous aspects of the Wizard DVI DL capabilities To access the configuration menu 1 If the main menu is not already displayed press and hold cu Lar and then press MJ using a keyboard attached to the keyboard USB port of the Wizard DVI DL user console The selection menu will be displayed SERVSWITCH WIZARD DVI DL Computer Switching icons show or will be connected to which computer s Computer 02 Default names for Computer 03 03 ires ad Computer 04 04 Channel numbers Computer 05 05 PU ud Computer 06 06 Computer 07 07 Computer 08 08 Switching Mode cem 51 amp 2 Switching mode F1 More menus E F3 Find Tab Cycle Mode Esc Quit 2 Press ri To display the Configuration Menu Configuration Menu Global Preferences Setup Options Edit Computer List EDID Options Enter Select Esc Quit Firmware version 1 00 01 3 Use the and 1 keys to highlight an option then press el to select e which peripherals are Hotkeys Note c and ar are the standard hotkeys and can be altered to avoid clashes with other devices or software If you change the hotkeys remember to use the new ones in place of and when following
10. accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that harmful interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to correct the interference with one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in Subpart J of part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be necessary
11. appropriate peripherals will change to the chosen channel The range of standard hotkey combinations are as follows Note If your hotkeys have been changed substitute them for and ar in the examples given here OPERATION INSTALLATION en 1 Selects channel 1 Note Regardless of which peripherals were switched the front panel indicators will continue to show the switching mode that was last cm C 2 Selects channel 2 determined using either the on screen menu or the front panel switches e e M What are hotkeys The and at keys when pressed in combination are called hotkeys and 6 Ce E Selects channel 8 they signal to the Wizard DVI DL that you wish to control it rather than the 5 cm Car 0 Blanks the video computer However if these particular hotkeys clash with another device or EZ m program you can change them to a different combination within the Setup E e Co Selects the next channel Options menu mE lt x Ri a Z d Further information This chapter contains a variety of information including the following BlackBox subsidiary contact details e Getting assistance and subsidiary contact details Country Web Site Email Phone Fax 2 Appendices United States www blackbox com 724 746 5500 724 746 0746 2 _ A lt Appendix 1 Configuration menus Austria www black box at 43 12569856 43 1 25
12. indicators KVM SPK USB1 USB2 show which mue vor Wizard DVI DL MODE button Press to determine peripherals are switched to the current computer channel OR as you begin pressing the MODE button the peripherals that will be switched during the next press es of the COMPUTER button The seven segment numeric display indicates the computer channel that is currently active the next computer channel which peripherals should be switched to another computer channel will occur when the COMPUTER button is pressed e KB Keyboard data are being received from the user console MS Mouse data are being received from the user console OSD Indicates that the on screen display is currently active UPG Indicates that the unit is currently in upgrade mode e LCK Not used PWR Power input indicator OPERATION INSTALLATION Z VGA VE DVI I B Q pv gt Amo Tmo EDY Ez EZ USER CONSOLE USB 1 USB 2 z 2 INDOOR USE ONLY eruca Power input User console Computer channels Options port The power supply Connect DVI D and or VGA video leads USB Each computer connects to one of these eight This RS232 serial port can separately 2 connects here keyboard an
13. 118 965 6000 44 118 965 6001 techhelp blackbox co uk Ireland www blackbox co uk 353 1 662 2466 353 1 662 2477 techhelp blackbox co uk 19 Appendix 1 Configuration menus The Wizard DVI DL configuration menus allow a range of settings to be made both to the installation as a whole and to parts of the system accessed by each user To access the configuration menus 1 Select the on screen main menu in one of two ways By simultaneously pressing and then releasing cm Car MJ or By pressing the middle and right buttons of a three button mouse 2 Press 1 to select More menus 3 Use the following keys 1 and 1 to highlight an option J to select an option SERVSWITCH WIZARD DVI DL The following items and menus are available in the Configuration menu space to change option values Configuration Menu O e Functions EJ to quit and save the changes Global Preferences e Global Preferences Setup Options Edit Computer List e Setup Options EDID Options e Edit Computer List EDID Options Enter Select Esc Quit Firmware version 1 00 01 5 E 2 2 2 Z 5 5 e 2 E Q Z 5 5 a Z Menu map 2 e lt Configuration Menu Functions Reset to Factory Defaults z 3 Global Preferences Mouse Switching 9 OSD Colour 2 Default Mode Reminder Banner OSD Dwell Time Setup Options Language x Hotk otk
14. 698 56 d Appendix 2 Cable specifications 5 Safety information support black box at 2 e Warranty Belgium www blackbox be 32 2 725 85 50 32 2 725 92 12 Radio frequency energy statements support nederlands blackbox be z support french blackbox be E support english blackbox be 5 5 Denmark www blackbox dk 45 56 63 30 10 45 56 65 08 05 Getting assistance support blackbox dk 2 If you are still experiencing problems after checking the list of solutions in the Finland www blackbox fi 35 201 888800 35 201 888 808 9 Troubleshooting section then we provide a number of other solutions tuki blackbox fi France www blackbox fr 33 1 45 606 717 33145606747 2 Email in the US techsupport blackbox com tech blackbox fr g ICARUS Germany www black box de 4498115541 110 49811 5541 499 8 e Phone inthe US 724 746 5500 5 inthe UK 44 0 118 965 6000 Italy www blackbox it 39 02 27 404 700 39 02 27 400 219 supporto tecnicoOblackbox it 2 Netherlands www blackbox nl 31 30 241 7799 31 30 241 4746 9 techsupport blackbox nl E Norway www blackboxnorge no 47 55 300 710 47 55 300 701 support blackboxnorge no pi Spain www blackbox es 34 9162590732 34 916239784 tecnico blackbox es Sweden www blackboxab se 46 8 44 55 890 46 08 38 04 30 support blackboxab se A Switzerland www black box ch 41 55 451 70 71 41 55 451 70 75 2 support black box ch UK www blackbox co uk 44
15. al switching the on screen menu will remain displayed press the ESC button to remove the menu from the screen To select a computer using the on screen menu 1 Select the on screen menu in one of two ways e Simultaneously press and then release cu lar MJ or e Press the middle and right buttons of a three button mouse Note The mouse switching option is usable only if the Mouse Switching option is enabled See Global preferences for more details The Selection menu will be displayed SERVSWITCH WIZARD DVI DL Switching icons show Computer Port gt which peripherals or will be connected Computer 02 02 to which computer s Default names for Computer 03 03 h di Computer 04 04 Channel Computer 05 05 numbers Computer 06 06 Computer 07 07 Computer 08 08 Switching Mode 1 2 Switching mode F1 More menus d F3 Find Esc Quit 2 Optional If you need to selectively switch some of your peripherals use the tab key to change the switching mode Tab Cycle Mode 5 3 KVM SPK gt 1 6 2 Will switch keyboard video mouse and speakers iy KVM Q SPK lt 1 2 Will switch only the keyboard video and mouse Fab KVM lt gt 1 2 Will switch only the speakers Tab KVM d SPK lt 2 Will switch only USB peripheral 1 Tab 4 KVM SPK gt 1 cS Will switch only USB periphe
16. channel e Re E x Ri a Z Y To select a computer using hotkeys Using hotkey combinations you can quickly switch the keyboard video monitor mouse and speakers and USB peripherals to any computer channel There are two mains ways to use hotkeys Standard and Additional LN Sy Standard hotkey press combinations Additional hotkey press combinations The standard hotkey press combinations allow you to change channels with the In addition to the standard hotkey press combinations shown left you can also minimum of keypresses add additional keypresses in order to determine which peripherals are switched 1 Simultaneously press and hold cm and ar 1 Simultaneously press and hold cv and J 2 While still holding e and press the number key of the required 2 Press and release a command key channel address then release all of the keys A to switch all peripherals Note The numbers on your keyboard s numeric keypad are not valid use K to switch only the keyboard video and mouse only the numeral keys above the QWERTY section we S to switch only the speakers Depending on the switching mode that has been previously determined using either the on screen menu or the front panel buttons the KVM audio and e and or USB peripherals will be switched to the chosen channel 3 Press and release the required channel number 1 to 8 using only the keys above the QWERTY section 4 Release cm and The
17. d DVI DL also marks the debut of a significant advance in USB keyboard and mouse switching This is the first product to feature True Emulation which ensures that the full characteristics of the connected keyboard and mouse are passed to every system This supersedes the previous method of presenting default identities to the systems which did not allow for specialized features present on either the keyboard or mouse With True Emulation you will find that subject to the correct drivers being used on each system the Wizard DVI DL will faithfully represent the special characteristics of your keyboard and mouse Multiple switching The attached peripheral devices can be switched collectively to any computer system or can be linked to separate systems to achieve multiple tasks in parallel Multiple switching can be controlled from the on screen menu or using the front panel buttons True Emulation Earlier USB KVM switches relied upon standard keyboard and mouse templates to inform each computer system how to deal with the connected peripherals The Wizard DVI DL succeeds in harvesting the true identities of the connected keyboard and mouse and presents those real profiles concurrently to every system switching monitors that can operate Thus specialist keyboards and mice can be fully supported with either type of input
18. d mouse up to two other USB devices channels via video connector a USB support the following functions gt plus optional speakers to these connectors B type connector and an audio 3 5mm jack Synchronization allows the actions of m input two or more Wizard DVI DL switches to be synchronized so that multiple computers video screens can be switched and accessed e Upgrades used to update the internal firmware when necessary by connecting to a computer 4 What s in the box ServSwitch DVI DL Two 19 rack mount brackets and four screws Four self adhesive 20W rubber feet adapter and country specific power lead OPERATION INSTALLATION FURTHER INFORMATION Video cable DVI I to VGA Video cable DVI D to DVI D Null modem serial cable USB cable 1 8m type A to B Audio cable 2m 9 way D female to female 3 5mm stereo jacks Installation Mounting The Wizard DVI DL unit offers two main mounting methods e Supplied four self adhesive rubber feet Optional rack brackets Connections Note Both the Wizard DVI DL and its power supply generate heat when in operation and will become warm to the touch Do not enclose them or place them in locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade Do not place the products in contact with equipment whose surface
19. deo head connections As standard the Wizard DVI DL allows you to switch dual monitors one digital and one analogue However in cases where two digital monitors are required you can operate two Wizard DVI DL units in a synchronized manner This type of operation is usually required where each computer is fitted with multiple video cards or video cards with multiple video heads Whenever a Wizard DVI DL channel is switched it sends an RS232 command out on the serial interface marked OPTIONS Slave Wizard DVI DL on the rear panel An Wizard DVI DL will switch its channel if it receives the same command on the serial interface Consequently by linking the serial interfaces a master unit may be made to automatically switch one or more slave units as shown in the diagram It should be noted that the synchronization cable deliberately does not have the transmit pin of the Slave End connector linked to the receive pin of the Master End connector To do so would cause the Slave unit to be able to switch the Master unit This would setup an endless cyclical switching sequence that would prevent both devices from operating correctly For more details about the serial synchronization cables see Appendix 2 E31 OPERATION CONFIGURATION INSTALLATION FURTHER
20. eable parts within power adapter do not dismantle Plug the power adapter into a socket outlet close to the module that it is powering Replace the power adapter with a manufacturer approved type only Do not use the power adapter if the power adapter case becomes damaged cracked or broken or if you suspect that it is not operating properly If you use a power extension cord with the Wizard DVI DL make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the Wizard DVI DL yourself OPERATION INSTALLATION FURTHER Z 5 z E 2 INDEX 26 Radio Frequency Energy All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances European EMC directive 89 336 EEC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022 These limits are designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate radio frequency energy and if not installed and used in
21. eached release the middle button Depending on the switching mode that has been previously determined using either the on screen menu or the front panel buttons the KVM audio 1 Optional If you need to selectively switch some of your peripherals press and or USB peripherals will be switched to the chosen channel the MODE button repeatedly to change the switching mode k USBI USED To select a computer using mouse buttons and on screen menu soe wil switch all peripherals together 1 Select the on screen menu by pressing the middle and right buttons of a E three button mouse OPERATION INSTALLATION T uem 2 Use the scroll wheel to highlight the required computer channel MODE O Will switch only the keyboard video and mouse 3 Then either Bn Will switch only the speakers Select the channel press the left mouse button Will switch only USB peripheral 1 e Escape without selecting a channel press the right mouse button E Depending the switching mode that has been previously determined using either the on screen menu or the front panel buttons the KVM audio Note If an indicator flashes it signifies that its respective peripheral is and or USB peripherals will be switched to the chosen channel currently switched to another computer channel z 2 Press the COMPUTER button repeatedly to select the required computer continued
22. eys A Edit Computer List EDID Options EDID Source EDID Refresh J 20 Functions The Functions menu contains the Reset To get here Reset to Factory Defaults 0002 Press ex hotkeys can change 2 Press FJ to select More menus 3 Select Functions Enter Run Function t Up Down Reset to Factory Defaults Returns all key settings within the Wizard DVI DL to their original states WARNING This function will clear all stored computer names When this option is selected you must press the F7 key to confirm the action The internal data will be rewritten and a completion message displayed after a short period OPERATION INSTALLATION FURTHER Z e z E 9 2 INDEX 21 Global Preferences The Global Preferences menu contains a collection of settings that affect various aspects of operation Global Preferences OSD Colour SCHEME 1 Default Mode ALL Reminder Banner ENABLED OSD Dwell Time 2 SECONDS Space Toggle 1 Up amp Down Esc Quit Mouse Switching Settings ENABLED DISABLED The computer channel can be switched using a three button mouse or IntelliMouse Pressing the central button or wheel button together with the left hand mouse button will cause the unit to switch to the next available computer When mouse switching is enabled the central mouse button or wheel mouse button is allocated to control the Wizard DVI DL and is not therefore avai
23. ilities of the video monitor 1 Highlight the Edit Computer List Computer OR 08 connected to them option and press dll Ins Add Del Delete MM EDID Source 2 Either Enter Edit dus F7 Refresh EDID ti select F3 Find Settings AUTO DVI VGA Space Toggle p y Esc Quit Determines which monitor connected t Up I Down Esc Quit Press ins and enter a new name to the user console should be MM AN interrogated to discover its capabilities AUTO first interrogates the DVI port and e Edit an existing computer entry Highlight a computer name and press if no EDID data are available then moves to the VGA port If the VGA port also Press J Backspace to delete existing characters and enter the fails to provide information then a set of default values will be used The DVI required new name up to 16 characters and VGA settings force the unit to interrogate only those monitors respectively Note Avoid creating two names for the same computer channel EDID Refresh 3 Press and the cursor will move to the computer channel column on the Settings AT START DISABLED HAD Sie Change oe Rer OT Ine COMPUTE S AT START sets the Wizard DVI DL to read EDID information from the selected source at power up When DISABLED no new EDID data is sought and existing OPERATION INSTALLATION To get here information will be used When viewing this menu you can press
24. ing and then releasing en Lar J M or By pressing the middle and right buttons of a three button mouse 2 Press FJ to select More menus 3 Highlight the Global Preferences option and press dl to select 4 Select the required option e To disable the banner highlight Reminder Banner and press see until DISABLED is shown To change colors highlight OSD Color and press see repeatedly until the desired color combination is displayed 5 Press E to save the settings Press E twice more to return to the computer channel and view your changes To change dwell time for the banner 1 Select the on screen menu in one of two ways By simultaneously pressing and then releasing cm Mj or By pressing the middle and right buttons of a three button mouse 2 Press 1 to select More menus 3 Highlight the OSD Dwell Time option and press see repeatedly until the required time is shown is displayed between 1 and 5 seconds 4 Press f to save the settings Press EJ twice more to return to the computer channel and view your changes Please see Appendix 1 for more configuration details OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Performing upgrades 2 Power off the Wizard DVI DL The Wizard DVI DL unit is fully upgradeable via flash upgrade Such upgrades 4 Invoke upgrade mode require a Windows based computer sys
25. ion Menu 1 de Ue Computer 06 06 E Computer 07 07 2 Computer 08 08 c Ins Add Del Delete E Enter Edit ti Select F3 Find o Esc Quit 3 Either 2 Create new computer entry Press n and enter new name E e Edit an existing computer entry Highlight a computer name and press a dl Press Backspace to delete existing characters and enter the required new name up to 16 characters Note creating two names for the same computer channel A 4 Press and the cursor will move to the computer channel column on the lt right side Change or enter the channel address of the computer as required E E 5 When the channel address is complete press d EZ 1 2 6 When all settings have been made press to save and exit Press E to return to the Configuration Menu Ri a Z S The reminder banner As many computer screen layouts can Computer Port appear very similar the Wizard DVI DL Computer 01 01 0912 provides a reminder banner option that indicates which computer channel you are currently viewing The banner is displayed at the top of the screen for an adjustable interval between one and five seconds it can also be disabled You can e Change the overall color scheme e Change the dwell time for the banner or Disable the banner To change banner colors or disable the banner 1 Select the on screen menu in one of two ways By simultaneously press
26. ither or both as required Where From USB keyboard a computer provides analogue video this will be routed through the VGA and mouse port when digital video is supplied this will appear at the DVI D port Note The Wizard DVI DL does not perform any conversions between digital and analogue video signals If a connected system provides only analogue video then no signal will be seen on the digital DVI D output port and vice versa Attach the lead s from the video monitor to the appropriate port connector If your video monitor has dual capabilities then you can link it to both connectors using appropriate leads 4 Audio Where required connect the lead from your speakers to the audio socket OPERATION CONFIGURATION INSTALLATION VGA analogue video lead FURTHER INFORMATION DVI D digital video lead NOLLVIASIOANI NOIIVTIVLSNI NOLLVYNSIANOO NOLLVaddO HHHIN U XHUNI From USB 5 USB devices Where required attach the leads from your USB peripherals to the USB sockets labeled USB1 and USB2 Computer systems Power in connection Each computer system 15 connected to the Wizard DVI DL unit using up to three The Wizard DVI DL unit is supplied with a standard 20W power adapter There is cables no on off switch on the unit so operation begins as soon as a power adapter is connected To connect a computer system 1 Ensure that power is disconnected from the Wizard DVI DL unit and
27. lable for use by computer applications If you want to use the central mouse button within your applications you will need to disable mouse switching The rotation action of an IntelliMouse wheel is not affected and is always available to the computer application OSD Colour Settings SCHEME 1 SCHEME 2 SCHEME 3 SCHEME 4 As you toggle between these options you will see the color of the menu change to show the selected scheme The menu schemes have been specially chosen to provide a high contrast with the colors that you would normally see on a computer screen This setting also affects the color of the reminder banner SERVSWITCH WIZARD DVI DL To get here 1 Press cv ar hotkeys can change 2 Press to select More menus 3 Select Global Preferences Default Mode Settings ALL KVM SPK KVM ONLY SPK ONLY USB1 ONLY USB2 ONLY Determines which peripheral switching mode should be offered as standard Regardless of the default mode that is set during use you can always change the switching mode using either the TAB key in the on screen menu or the MODE button on the front panel Note The Default Mode setting affects switching controlled by the on screen menu and front panel only If you use the mouse or hotkeys to effect switching then both the KVM and Speakers will be switched as usual Reminder Banner Settings ENABLED DISABLED When the reminder banner is enabled the name of the currently selected
28. mulation Mindful of the limitations associated with the previous USB switching techniques we set about creating a more effective and elegant solution After a great deal of research and development oe True Emulation is the result ROL CONTROLLER True Emulation allows the complete identity of the keyboard and mouse to be copied and then presented to all of the connected computers This means that any keyboard offering specialist function keys or any mouse with extra features will be fully supported at each computer As with the previous emulation method the unselected computers will continue to see the identities of the keyboard and mouse which means that no enumeration is necessary when their link becomes active once again This not only helps to speed up the rate of reconnection but also raises the reliability of switching because USB links are at their most vulnerable during the enumeration process True Emulation relies upon a high speed circuit called an Emulation Engine to fully emulate the USB device identities and also interpret keyboard and mouse The keyboard and mouse data streams The result green enumerated section full support for KVM switching control via hotkey of the switch handles other presses or the third button scroll wheel of a USB devices and also uses mouse the USB hubs to link with True Emulation is not necessarily required by the computers other USB devices which is why you will also find two enume
29. n CONNECTION 9 Appendix 1 Configuration 20 z Multiple video head connections 10 UNION coo cato dH rem 21 Global Preferente Seinna aaaea A 22 Ls Configur ation Setup OPTIONS L5 tani rtr ttti sb dc Isiah ni 23 P Configuration 11 Edit Computer List testi oae 24 A Configuration menus lay Ub 11 ss rA 24 45 General coniqur tiOh uices ito aac ii 12 Appendix 2 Cable 25 Changing hotkeys eran 12 RS232 serial flash upgrade null modem cable 25 T Editing the computer Het 12 Multi head synchronization cable 25 2 The reminder banner estare 13 Safety information iaa 26 Performing o o AMA 14 Radio Frequency Enri dnd 27 Normas Oficiales Mexicanas NOM statement 28 Instrucciones de 28 2 Index mE Introduction Thank you for choosing the ServSwitch Wizard DVI DL from Black Box This compact unit allows a single operator to control up to eight computer systems and
30. n performance However it means that a USB keyboard or mouse cannot be used to control the switching process a quick and simple control method expected by most users Reliability of switching is also an issue that has plagued enumerated switches especially when used with certain USB devices and particular operating systems Emulated USB switching The issues with interpreting the complex USB data streams and recreating or Emulating the identity of attached USB devices were eventually solved leading to the creation of the Emulated USB switch A neat side effect of the technique used is that each computer can be fooled into thinking that the USB device is permanently connected to it even when the device is switched to another computer This means that the enumeration process for the USB device takes place only once during the first power on After that a computer merely sees a dormant version of the USB device whenever the device is actually connected to a different computer However it remains a complex task to dynamically assume the identity of a USB device distribute it among the connected computers and maintain all of the necessary signals states and processes Therefore manufacturers have previously relied upon a fixed keyboard and mouse profile that is declared to each computer regardless of the actual connected devices This precluded the use of any special keyboard or mouse features over and above the standard layouts True E
31. nguage that you do not understand as all the menus will change to use the new language and you may have difficulty reselecting your original language OPERATION INSTALLATION Hotkeys Settings CRTL ALT CTRL SHIFT ALT SHIFT ALT GR L R ALT L CTRL ALT R CTRL ALT The keyboard hotkeys are special combinations of keys that when used together with certain keyboard command keys perform special Wizard DVI DL functions For example pressing the hotkeys together with the M key will cause the on screen menu to be displayed on your monitor Other hotkey FURTHER Z 5 z E jo 2 combinations allow you to query which computer you connected to and to move the on screen menu around the screen You can also use the hotkeys together with the channel number to select a particular connected computer Z d 23 Edit Computer List EDID Options This option allows you to alter insert The options within this section are or remove entries within the list of Edit Computer List related to the Extended Display EDID Options computers For each entry you can edit Identification Data features supported C ter 02 02 EDID Refresh AT START the name and also change the channel Computer 03 03 by the Wizard DVI DL EDID is an number if necessary Computer 04 04 industry standard format that allows 3 Computer 05 05 computer systems to be informed of To edit or create an entry Sele 2 the capab
32. nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado
33. ot be able to operate It is therefore good practice to ensure that the upgrade process is always fully completed A partial or failed upgrade may be rectified by The upgrade file details will be displayed within the dialog performing another upgrade If the upgrade process is interrupted accidentally IMPORTANT Check that the Intended Target Units field matches the then you should press and release the front panel reset button without re Unit Connected field If these fields do not match then you may have powering the unit an incorrect upgrade file check with Black Box technical support before WARNING Running faulty or partially upgraded code may have unpredictable proceeding Check also that the New firmware version is greater than the results and may damage your Wizard DVI DL or computing equipment Current firmware version KVM Firmware Uploader BLACK BOX NETWORK SERVICES File to upload C Documents and Settings Wind JDVIDL_1 00 txt Check that the OPERATION CONFIGURATION INSTALLATION Intended Target Units ServSwitch Wizard DVI DL elp Intended Target Units field New firmware versio vi oo matches Connected field FIRMWARE UPGRADE Enter upgrade mode by either powering up the unit with the two front panel buttons pressed or by pressing and holding the two buttons until the display shows a U Check also that Click Query to
34. ral 2 3 Use the and 1 keys or the scroll wheel of an IntelliMouse to highlight the required computer name 4 Press to switch the chosen peripherals to the highlighted computer channel LN Sy OPERATION INSTALLATION FURTHER INFORMATION To select a computer using the front panel To select a computer using the mouse buttons 4 The front panel allows you to determine how the various peripherals are Using the mouse buttons you can quickly switch the keyboard video monitor WH switched to one or more computer channels mouse and speakers to any computer channel The USB 1 and USB 2 peripherals Indicates the number The KVM SPK USB1 and USB2 indicators show which remain at their current channel when this method IS used of the currently peripherals are switched to the current computer selected computer channel OR as you begin pressing the MODE button To select a computer using solely mouse buttons the peripherals that will be switched during the next i 4 press es of the COMPUTER button Note This procedure works only with three button or IntelliMouse devices and only if the Mouse Switching option is been enabled Use this button to See UST ORD TU 1 Hold down the middle button or scroll wheel of the mouse 2 Click the left mouse button to select the next computer channel When the required computer peripherals will be switched correct channel is r
35. rated circuits within the Wizard DVI DL shown in green within the block diagram alongside the True Emulation feature shown in blue This allows those other USB devices to operate at their highest speeds without any intervention The enumerated circuits benefit greatly from the USB Hubs that are jointly used with the True Emulation system Because they interface directly and permanently with each computer they help to stabilise the dormant links making errors during enumeration much less likely The dual switching arrangement provides further flexibility because the True Emulation and enumerated sections can be switched in unison or independently of each other as required Thus your various peripherals can operate with different computers at the same time nn The emulated section of the switch is shown in blue and handles only the Sy OPERATION cosmos INSTALLATION FURTHER INFORMATION Wizard DVI DL features front and rear The unit packs a great deal of functionality into a compact space It occupies a single 1U rack space and provides connectors at the rear face The smart front 4 4 face features the control buttons and the operation indicators lt gt BLACK BOX 724 746 5500 COMPUTER button Press to change to COMPUTER Indicators Six of the ten indicators show basic input or mode status KVM SPK USB1USB2 PWR KB MS OSDUPG LCK The remaining four
36. tem to be linked via the OPTIONS port While powering on or when already powered Press and hold the COMPUTER and MODE buttons for up to ten seconds until the numeric Items required to perform an upgrade indicator shows U UPG indicator should also illuminate to show that Optional serial upgrade cable see Appendix 2 for pin out specifications the Wizard DVI DL is ready to be upgraded Dase upgrade compu with an RS232 serial port 5 Run the KVM Firmware Uploader utility 5 e The latest version of the KVM Firmware Uploader and firmware files for the From that folder select the KVMUploader icon to run the upgrade utility gt Wizard DVI DL contact Black Box technical support The KVM Firmware Uploader dialog will be displayed E E To use the KVM Firmware Uploader utility Firmware Uploader 2 1 Obtain and run the Firmware Uploader zu Download the latest Wizard DVI DL KVM Firmware Uploader contact Black 42 BLACK BOX z Box technical support and install it on a Windows based upgrade computer xy NETWORK SERVICES that will be connected to the Wizard DVI DL unit The files are supplied as a E E compressed ZIP file Decompress the ZIP file with an appropriate tool such as BE rn Browse gt WinZip www winzip com and copy all contained files to the same folder on pload file Help E the upgrade computer New fi ion pload file version unknown vanced 5 pg jew firmware version
37. temperature exceeds 40 degrees Centigrade Rack brackets The two optional brackets plus four screws allow the unit to be secured within a standard 1U rack slot OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Connections Connections do not need to be carried out in the order given within this guide 3 Keyboard and mouse Attach the leads from your USB keyboard and however where possible connect the power as a final step mouse to the specifically labelled USB sockets The keyboard and mouse will operate in any of the USB sockets however True Emulation is not available on sockets labelled USB1 or USB2 User console The ports that make up the user console are where you attach the peripherals that will be shared between the computer systems Ensure that power is disconnected from the Wizard DVI DL unit Note The unit s True Emulation feature will read the full characteristics of the keyboard and mouse and will present those to each connected computer concurrently This ensures that specialist keyboards and mice are fully supported To connect peripherals to the user console 1 Position your peripheral devices in the vicinity of the Wizard DVI DL unit such that their cables will easily reach 2 Video monitor The Wizard DVI DL supports both DVI digital and VGA analogue video signals Separate DVI and VGA ports are provided for the user console connection and you can use e
38. the To connect the power supply system to be connected 1 Attach the output lead from the power 2 Use a DVI cable or a VGA to DVI conversion cable if using analogue adapter to the 5v socket on the rear panel signals to link the video output of the computer s graphic port to the DVI of the unit port of the required channel on the rear of the unit From the USB port on the computer 2 Connect the IEC connector of the supplied country specific power lead to From the video port the socket of the power adapter From the speaker port on the computer on the computer 3 Use a USB cable type A to type B to link a USB port on the computer system to the USB port of the required channel on the rear of the unit 4 If required use a stereo audio link cable 3 5mm jacks at either end to link the speaker port on the computer system to the audio port of the required channel on the rear of the unit OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION 3 Connect the power lead to a nearby main supply socket Note Both the unit and its power supply generate heat when in operation and will become warm to the touch Do not enclose them or place them locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade Do not place the products in contact with equipment whose surface temperature exceeds 40 degrees Centigrade 9 Multiple vi
39. the instructions in this guide Note You can also display the main menu by pressing the COMPUTER button for five seconds Configuration menus layout The menu options are arranged as shown here Configuration Menu Functions Reset to Factory Defaults Global Preferences Mouse Switching OSD Colour Default Mode Reminder Banner OSD Dwell Time Setup Options cm Language Hotkeys Edit Computer List EDID Options EDID Source EDID Refresh For a description of each option within the Configuration menus see Appendix 1 for more details OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION General configuration Changing hotkeys Editing the computer list To change the hotkeys To create edit computer entries Wizard DVI DL units use cv and at as their standard hotkeys These can be 1 Display the Configuration menu A changed if they clash with other software or hardware within the installation 2 Highlight Edit Computer List and press The Edit Computer List menu z 1 Display the Configuration menu will be displayed E 2 Highlight Setup Options and press 1 J 3 Highlight Hotkeys and press see to select the required hotkey 2 combination The options CRTL ALT CTRL SHIFT ALT SHIFT ALT GR Computer 02 02 A LEFT ALT RIGHT ALT LEFT CTRL LEFT ALT or RIGHT CTRL RIGHT ALT Computer 03 03 4 Press E to return to the Configurat
40. to correct the interference Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le r glement sur le brouillage radio lectriques publi par le minist re des Communications du Canada OPERATION INSTALLATION FURTHER Z 5 z E 2 INDEX 27 Normas Oficiales Mexicanas NOM electrical safety statement Instrucciones de seguridad 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado
41. verify the device type the New firmware Click Upload Now to perform the software upgrade device will reboot if b 2 version is greater than the Current Unit connected ServSwitch Wizard DVI DL i firmware version Current Firmware version Upload Now z Upload file read OK Abort e E Quit ER 8 Commence the upgrade 2 To begin the upgrade process click the Upload Now button The progress will be shown within the dialog Should you decide not to continue with the upload at any stage click the Abort button response to this is usually immediate however during an erase command the upload will not be aborted until the erase is complete this may take a few seconds A Z 9 Cycle the power Disconnect the power When the power is re applied the Wizard DVI DL will operate using the new firmware an Operation Selecting a computer There are four main ways to switch the common peripherals to specific computer channels e Using the on screen menu S e Using the front panel controls e Using mouse button presses e Using hotkeys Note When first powered on the on screen menu will be displayed and the front panel indicator will show a dash to signify that no channel is selected Whenever the Keyboard Video and Mouse KVM are switched either as a separate group or together with other peripherals the on screen menu will disappear as the new computer channel is displayed For all other peripher
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