Black Box Electronic Accessory Multi DVI System CATX Series User's Manual
Contents
1. BLACK BOX Copyright 2007 Black Box Corporation All rights reserved 5310196 01 02 PA O IE IS ES ES 7 7 j 7 1 17 77777707 1000 Park Drive e Lawrence PA 15055 1018 e 724 746 5500 Fax 724 746 0746 Witt O O tT Tt 7 17 7 1 1 0 AUGUST 2007 AC1100A AC1101A AC1102A BLACK BOX Multi DVI System CATX Series lt gt BLACK BOX 724 746 5500 Multi DVI Transmitter CATX AC1100A FE C X Made in U S A CUSTOMER Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 SUPPORT FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 INFORMATION Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com FCC IC RFI STATEMENTS EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of th2. Common Problems In most cases nearly every issue with the Multi DVI System can be resolved by checking the Fiber optic or CAT5 cable and making sure that it s properly terminated and in the case of CAT5 cable pinned to the TIA EIA 568B wiring specification However there may be other problems that cause the system to not perform as it s designed Below are solutions to the most common installation errors Problem No video signal at the transmitter local port or at the receiver Solution e Check that both units are powered e Make sure the cable is terminated correctly e Is the display device powered on and functioning e Power on units in sequence display receiver transmitter video source e Display may not be correctly identified by source device See Appendix E for DDC communication issues Problem Video signal is poor Solution e See Appendix C for changing compression mode e Check all cable connections e The video signal s refresh rate may be set too high Reset to a lower refresh rate in your monitor configuration menu e In 1080P mode the PC graphics card needs to be set to reduced clock rate mode Contact the graphics card manufacturer 4 2 Calling Black Box If you determine that your Multi DVI System is malfunctioning do not attempt to alter or repair it It contains no user serviceable parts Contact Black Box at 724 746 5500 Before you do make a record of the history of the problem We will be able to provi
3. Status LED s LED Meaning 1 Normal Operation OFF ON EXCEPTION a serious problem has occurred with the unit Contact Technical Support 2 Normal Operation ON ON Active DVI signal detected from source for transmitter side OR Active DVI display detected if receiver side 3 Normal Operation ON Indicates active link between transmitter and receiver 4 Normal Operation ON Indicates video packet transmission between transmitter and receiver Multi DVI RJ45 UTP status Indicators Left Side LED should blink when data is Right Side LED should be ON when sent between transmitter and receiver If communication is established between a no blinking occurs check DVI signal transmitter and receiver If it is off input from the video source check cabling between the units APPENDIX C Compression Mode Appendix C Compression Mode The Multi DVI System features two video compression modes to enable high resoluiotn video extension over long distances Compression modes may be changed with a simple jumper setting accessible through the front cover All units must be set to the same compression mode for proper operation The two modes are Pixel Compression mode Suitable for static non motion content DEFAULT Jumper J10 IN Color Compression mode Suitable for moving content such as DVD movies Jumper J10 OUT To change the compression mode remove the compression mode jumper access cover on the front of the Mul
4. daisychain mode is in use To change modes requires internal jumpers to be changed See Figure E 1 for jumper locations settings are stored in non volatile RAM and are not lost when power is removed Mode 1 To restore install jumper J20 while transmitter is power on No other cable connections need to made Mode 2 To clone DDC from a display connected to the local DVI output of the transmitter Install a jumper on J9 and J20 while transmitter is powered off then connect the display to the transmitter and power it on Remove J20 while transmitter is powered on and leave J9 in The video source does not need to be connected Mode 3 To clone DDC from a display connected to the DVI output of the receiver remove jumper on J9 ensure J20 is in while transmitter is powered off then connect the display to the receiver and the receiver to the transmitter and power everything on Remove J20 while transmitter is powered on and leave J9 off The video source does not need to be connected BS re APPENDIX D DDC modes APPENDIX D DDC Modes A FIBER OUT DVI IN UTP OUT DDC Mode Jumper ee UTP IN Locations J20 and J9 A FIBER IN DVI OUT 60000000090 POWER Figure D 1 Jumper locations to change DDC Mode Appendix E Rackmounting Units The Rackmount Kits include brackets for mounting a transmitter receiver or a dual daisychainable receivers in a 19 rack Figure F 1 shows the 2 Unit Rackmount Bracket AC10
5. 11 which holds three units in a 19 x 1U rack Not shown are brackets for 6 units The 6 Unit Transmitter Receiver Bracket AC1012 is like the AC1011 but occupies 2U of space instead of 1U in a 19 rack stacking 3 units atop 3 units Suppen a brace mounts 2 a MOTE de a r r F T F Fal and fack 7 r pr ul E SLI panel Fa braco meurte 1 i 7 batei aie p E F rail and rock rol rae aa Ps A E wmv 133 5 i a pon head acrevra panberd serewe tonly one shown Figure E 1 Mounting with the AC1011 kit NOTES NOTES
6. 2A 2 RJ 45 1 DVI F All 1 power inlet Operating 32 to 104 F 0 to 40 C Storage 4 to 140 F 20 to 60 C Up to 80 noncondensing Steel From utility power mains outlet to power inlet through detachable external power supply Input 100 to 250 VAC 50 or 60 Hz autosensing Output 5 VDC Consumption 5 watts maximum 1 2 H x 4 1 W x 5 5 D 3 1 x 10 4 x 14 0 cm 1 0 lb 0 45 kg all units MULTI DVI SYSTEM 2 Introduction 2 1 Overview The Multi DVI System extends DVI video signals over Cat5 6 cable All models support single link DVI video modes This manual covers Multi DVI System units for video AC1100A AC1101A AC1102A Multi DVI System receivers are available with single or dual daisychainable connections The dual daisychainable receiver is used when the same signal is distributed to multiple display devices across a single cable in a daisychain or loop through fashion Setup and cabling are the same as the single port receiver WARNING This equipment is not intended for nor does it support distribution through an Ethernet fiber network Do not connect these devices to any sort of networking or telecommunications equipment 2 2 Package Contents You should have received the following when ordering a Multi DVI System receiver e The transmitter or receiver unit e External power supply 100 250 VAC 50 60 Hz autosensing with cord e This manual 2 3 Equipment You May Also Ne
7. ca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo pa
8. de more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem e any particular application that when used appears to create the problem or make it worse 4 3 Shipping and Packaging If you need to transport or ship your Multi DVI System e Package it carefully We recommend that you use the original container e If you are shipping the Multi DVI System for repair make sure you include everything that came in the original package Before you ship contact Black Box to get a Return Authorization RA number DE gt APPENDIX A Cabling Pinouts Appendix A Cabling Pinouts Table A 3 T568B CAT5 pinout 1568B CAT5 Specification 12345678 12345678 A Color Orange White Orange Green White Blue Blue White Green Brown White Brown v snanaun i aa onn Cabling must be the same on both ends Use for Cat5 58 6 Appendix B Status LED s The Multi DVI System feature status at a glance LED s to ensure the units are functioning properly and to isolate problems with input signals units and or cabling thus saving time during installation and troubleshooting Reference the following tables for information on theses indicators The UTP connector also contains LED indicators on either side to provide visual cues on connection and traffic status Link
9. ed e Rackmount Brackets For or single port dual daisychainable receivers AC1011 for 3 units AC1012 for 6 units e Stereo Audio cable e DVI Video cable e Serial cable 2 4 Compatible Cabling Cabling for the Multi DVI System must be Cat5 Cat6 cable pinned to the ElA T568B specification see Appendix A CHAPTER 3 Setup and Installation 3 Setup and Installation 3 1 Cabling Considerations e We recommend mounting and connecting all cabling to the Multi DVI System components before applying power Please note recommended power sequence below 3 2 Making the Connections 3 2 1 Connections and Setup in General This section contains figures showing connections with the specific Multi DVI System models In general however the connection and setup procedure at both transmitter and receiver ends is as follows At the transmitter end 1 Connect the source video to the Multi DVI System transmitter video input port which is a DVI connector labeled DVI IN 2 If desired attach a local monitor via the local monitor port to DVI OUT 3 Connect the CAT5 cable to the transmitter 4 Do not apply power to the transmitter at this time At the receiver end 1 Connect the DVI OUT connector to the display unit 2 Make sure that the Cat5 cable connection from the transmitter or receiver are secure 3 Apply power to the display then to the receiver 4 Next the transmitter should be powered on and finally the video source
10. is equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le Reglement sur le brouillage radio lectrique publi par Industrie Canada EUROPEAN UNION DECLARATION OF CONFORMITY The manufacturer declares that this product meets the requirements of EU Directive 89 336 EEC NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas 4 Todas las instrucciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cer
11. ns and Setup in General o cooccccccccoccnnccconons 3 2 2 Connections on the Single Port Multi DVI ie TIOTA AA 3 2 3 Connections on the Dual Daisychainable Receiver ACTA roto ee 4 TROUBIESTIOOUNG ita 4 1 Common Problems coooocccccnncccccononcncnncnnnonancnnnnnonononancnnnonnnnnnos 42 Galing Black BOX zen ein 4 3 Shipping and Packaging su a Appendix A Cabling Pinouls nnac een Appendix B Status LED SH ren Appendix C Compression Mode coooocccnncnccccnnonccncnnonononenennnnnnnnnancnnnns Appendix D DDC Mode cccooccnccccnnccnnnonnnnconnnonncononononnnnnononnnanass Appendix E Rackmounting UNITS oocccccocccnncccccnconnncnconanononananononanonnns TRADEMARKS USED IN THIS MANUAL aa me salia se 12 Any trademarks mentioned in this manual are acknowledged to be the property of the trademark owners 1 CHAPTER 1 Specifications Cable Required Compliance Video Support Resolution Transmission Bandwidth Maximum Distance Connectors Temperature Tolerance Humidity Tolerance Enclosure Power Size Weight 1 Specifications Between transmitter and receiver Cat5 Cat6 CE FCC Class A IC Class A DVI Single Link 1600x1200 1080P if graphics card supports reduced clock rate Transparent to users 1 65 Gbps Total end to end over CAT5 CATE 600 ft 183m AC1100A 1 RJ45 2 DVI F AC1101A 1 RJ 45 1 DVI F AC110
12. rticular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada A E MULTI DVI SYSTEM Contents Chapter 1 75BECINCAUONS een ee 25 MIOIBEIN ON u een 2 COV CIVIC Wed tirados 2 2 Package CONENIS sarni E 2 3 Equipment You May Also Need ooccoccccconooocccccccccnnnncncccnnccnnnnancnens 2 4 Compatible Cabling cccoooccncnccnnccccconocononcnnnononnnnonnnonononanennnns 3 Selup and Installation a ici 3 1 Cabling ConsideratiONS ccccooccocccococcnconconcconononnonennnonononnncnonss 3 2 Making the CONNECtiONS ccccccccccconnccnncnccnononoconnononononnnnanenenonnns 3 2 1 Connectio
13. signal Reference Appendix B for Link status and LED indicator explanations If there are any problems at either end see Chapter 4 MULTI DVI SYSTEM 3 2 2 CONNECTIONS ON THE SINGLE PORT MULTI DVI The AC1100A AC1101A AC1112A units support DVI video over CAT5 cable Figure 3 1 shows the video only Multi DVI System Transmitter connections and Figure 3 2 shows the receiver connections lt gt BLACK BOX 724 746 5500 Video In Multi DVI Transmitter CATX AC1100A Video Cut lt BLACK BOX 724 746 5500 Multi DVI Receiver CATX ACI101A Z CATS Figure 3 2 Receiver connections on the AC1101A CHAPTER 3 Setup and Installation 3 2 3 CONNECTIONS ON THE DUAL DAISYCHAINABLE RECEIVER The dual daisychainable receiver is used when the same signal is distributed to multiple display devices on a single cable in a daisychain or loop through fashion CAT5 Cable lengths must not exceed 600 ft between units Setup and cabling are the same as the single port receiver but the dual daisychainable model has an additional RJ 45 connector for linking to another dual daisychainable receiver or single port receiver Figure 3 3 shows how connections are made on the dual daisychainable receiver 724 746 5500 5 CATS UTP Out Multi DVI Daisychainable Receiver CatX E CATS AC1102A UTP IN Figure 3 3 Dual daisychainable receiver connections on the AC1102A 4 Troubleshooting 4 1
14. ti DVI unit and remove or install a jumper on J10 underneath lt gt BLACK BOX 7124 746 5500 Multi DVI Daisychainable Receiver Fiber CatX AC10824 Figure C 1 Compression Mode Jumper Access A E APPENDIX D DDC Modes The Multi DVI System features the ability to send DDC display identifiers to the video source in order to determine display capabilities The DDC is a data communication channel used in plug and play devices to accurately report a displays capabilities and identify the manufacturer If this data is not available the video source may revert to a low resolution or not display at all The Multi DVI features the ability to report a Universal Display MRI Magic Display that supports most popular VESA standards in standard or widescreen formats as well as the ability to clone an actual displays DDC information that is attached to either the local DVI output of the transmitter or a receivers DVI output The various modes are detailed below Mode 1 Universal Display MRI Magic Display DEFAULT This mode reports a generic display supporting popular screen formats and is suitable for most if not all display types Mode 2 Clone DDC from DVI Output of transmitter This mode copies the DDC from a display attached to the local output of the transmitter Mode 3 Clone DDC from receiver first one if using daisychain options This mode copies the DDC data from a display attached to the receiver first receiver if a
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