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Barracuda Networks 4 User's Manual

1. ARRACUDA NETWORKS Barracuda Backup Service lt lt Ya X A N _ Guide Barracuda Networks Technical Documentation Version 4 0 RECLAIM YOUR NETWORK Copyright Notice Copyright 2004 2011 Barracuda Networks www barracuda com v4 0 110630 01 0630 All rights reserved Use of this product and this manual is subject to license Information in this document is subject to change without notice Trademarks Barracuda Backup Service is a trademark of Barracuda Networks All other brand and product names mentioned in this document are registered trademarks or trademarks of their respective holders Contents Chapter 1 Introduction 00002 ee eee 5 Features of the Barracuda Backup Service 2 4 6 Barracuda Cloud Storage 0020 eee ee 6 Site to Site Replication 0 2 220000 22200 6 Deduplication for Backup Efficiency 0 6 Rate Limit 2 44 44 sica a a a da Ra a 6 Microsoft Application Support e o 7 Email Message level Backup o o e e 7 SOQUITY 00 isos do do lara e As ae a A 7 Data Retention Policies 0 o eee eee 7 Web Interface for Management 2 0000 e e ee 7 Restore Focused 0 2 ee ee 7 Standard Network Protocols 0 00000 ee eens 7 Intetaces bie gale Oe OREO ee Ae DO A a Rae PRES 8 The
2. aoaaa a a 49 Managing Email Notifications a a aa 0 00020 004 49 Shutting Down a Barracuda Backup Server ooo 50 Wiping a Barracuda Backup Server e e 50 Front Panel Indicator Lights 0 o 50 Appendix A About the Hardware 51 Hardware Compliance a e a 51 Notice forthe USA aaa aa 2 20002 eee eee 51 Notice for Canada 000022222 e 51 Notice for Europe CE Mark aaa 51 Appendix B Limited Warranty and License 53 Barracuda Networks Limited Hardware Warranty v2 1 53 Exclusive Remedy anaanatae 53 Exclusions and Restrictions o e 53 Barracuda Networks Software License Agreement v2 1 54 Barracuda Networks Energize Updates and Other Subscription Terms 58 Barracuda Networks Software License Agreement Appendix 58 4 Barracuda Backup Service Administrator s Guide Chapter 1 Introduction This chapter describes some of the features of the Barracuda Backup Service and the interfaces that you can use to interact with it Features of the Barracuda Backup Service 6 A yaad E E 8 Introduction 5 Features of the Barracuda Backup Service The Barracuda Backup Service provides a comprehensive way to back up your data It includes backup software storage and replication in one solution It employs a powerful d
3. we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Pr
4. 16 Barracuda Backup Service Administrator s Guide 4 Enter the IP Address Netmask Default Gateway Primary DNS Server and Secondary DNS Server optional as appropriate for your network 5 Click Enter on the Commit Changes box If the Barracuda Backup Server is not able to connect to the Internet using the assigned address it will switch to Smart mode When in Smart mode the Barracuda Backup Server discovers an unused IP address in its subnet and uses that address This is intended to be a temporary measure of establishing network connectivity Once the connectivity issue is resolved the DHCP Static field should be changed to DHCP or static IP address using the console administration interface The LAN and Internet boxes on the console administration interface will be green when the Barracuda Backup Server is determined to be online The Barracuda box will remain red until it is linked to an account later in the installation process Creating an Account You must have a Barracuda Networks account to use the Barracuda Backup Service If you already have a Barracuda Networks account skip to the next step If you do not already have an account follow these steps 1 Go to the following URL http login barracudanetworks com 2 Complete the fields on the Create New Account page and click Submit Linking Your Barracuda Backup Server to an Account Your Barracuda Backup Server must be linked to your Barracuda Networks account
5. using to obtain an IP address 16 E Email Notifications 49 Exchange Storage Group restoring 33 Excluding files from a backup 26 Exclusion rules 26 F File watch rules 27 Files excluded from a backup 26 Front panel indicator lights 50 Full backup scheduling 25 full speed data transfers 26 H hardware compliance 51 indicator lights front panel 50 Installation 16 L Linking a Barracuda Backup Server to an account 17 Log backup scheduling 25 O Operator user type 46 P Purging or removing data 25 Q queue size 30 R Rate limits 26 replication messages 40 replication rate of offsite backups 26 reports 49 Restore Tool for Windows 33 Restoring Exchange and GroupWise Messages 35 Exchange Storage Group 33 Files and Shares 32 Microsoft SQL Database 34 Windows System State 34 S shut down a Barracuda Backup Server 8 50 Smart backup scheduling 25 Smart mode 17 SQL master database backing up 21 T transfer time for offsite backup 26 U User Activity Reports 49 Ww wipe a Barracuda Backup Server 50 67
6. Barracuda Networks Inc and continuing for a period of one 1 year a its products excluding any software will be free from material defects in materials and workmanship under normal use and b the software provided in connection with its products including any software contained or embedded in such products will substantially conform to Barracuda Networks published specifications in effect as of the date of manufacture Except for the foregoing the software is provided as is In no event does Barracuda Networks warrant that the software is error free or that Customer will be able to operate the software without problems or interruptions In addition due to the continual development of new techniques for intruding upon and attacking networks Barracuda Networks does not warrant that the software or any equipment system or network on which the software is used will be free of vulnerability to intrusion or attack The limited warranty extends only to you the original buyer of the Barracuda Networks product and is non transferable Exclusive Remedy Your sole and exclusive remedy and the entire liability of Barracuda Networks under this limited warranty shall be at Barracuda Networks or its service centers option and expense the repair replacement or refund of the purchase price of any products sold which do not comply with this warranty Hardware replaced under the terms of this limited warranty may be refurbished or new equipment substitute
7. Data that is backed up on a second Barracuda Backup Server cannot be backed up yet again onto another Barracuda Backup Server Before Starting Replication Make sure that your retention policies are configured before configuring replication Otherwise you may waste bandwidth copying data that does not need to be replicated Verify Internet connectivity between the local and remote Barracuda Backup Server s Configuring a secure VPN connection between multiple Barracuda Backup Servers ensures the highest level of security possible Configuring Destinations Barracuda Backup Servers that are used to back up the data from one or more Barracuda Backup Servers are known as destinations Data from one Barracuda Backup Server can be replicated to one or more destinations To configure where data is replicated from a Barracuda Backup Server select the Barracuda Backup Server in the list and go to the Backup gt Replication page To add a replication destination click the Add a Target link You will have to have the serial number and replication code of the destination These can be found by selecting the destination Barracuda Backup Server and looking at its Backup gt Replication page Site to Site Replication 29 30 Once a destination has been added it will appear in the Sending Data To table If it shows as online that means that the two systems are able to communicate with each other Specifying Data Replication Destination
8. Microsoft SQL Server Microsoft Exchange Server including message level backup of mailboxes and messages Microsoft System State and Microsoft Hyper V Server The Barracuda Backup Agent also provides support for open file backups and file attributes and permissions Data sources that can be backed up using the Barracuda Backup Agent are automatically detected after the computer has been identified on the BACKUP gt Sources page and the Barracuda Backup Agent is installed on that computer You should install the Barracuda Backup Agent on every Windows server that you want to back up The only exception to this is for Windows Server 2000 where file share back up is supported Microsoft Exchange Storage Group Backup The Barracuda Backup Agent for Microsoft Exchange Server provides a full backup of the Exchange storage group An Exchange storage group is a container for your email database and its associated system and transaction log files Barracuda Backup Service Administrator s Guide Note Microsoft Exchange uses transaction logging to commit new and changed data to the database and to ensure that records of the transactions exist if a store is damaged between backups The Exchange storage group and its associated transaction logs is the most important data to back up on your Exchange Server to ensure your email database is available in the event it becomes damaged or unrecoverable If you must rebuild a server you can use the la
9. On the BACKUP gt Replication page there is a global flag to replicate all data to either Barracuda Cloud Storage or to Barracuda Backup Servers If you want to send data from diverse sources to both of these options then do not set that flag Instead edit each data source on the BACKUP gt Sources page and specify where its data is replicated Disabling a Destination Temporarily You can temporarily disable the site to site replication feature for one or more destinations If it is disabled nothing is sent from the Barracuda Backup Server to the destination until the feature is enabled or until 24 hours have passed This allows you to move the destination system to a remote location say without getting backup errors If the 24 hours pass without a manual re enabling of this feature the Barracuda Backup Servers will attempt to communicate with each other and if successful perform the back ups To disable site to site replication temporarily go to the BACKUP gt Replication page In the Sending Data To table click on the Settings link beside the destination Barracuda Backup Server On the Replication Target Settings page there is a setting to disable data replication for up to 24 hours Loss of Communication to Destination and Queue Size If there is a loss of communication between the Barracuda Backup Server and its back up destination for any reason the data to be backed up will be queued and errors generated Data will be queued un
10. Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License Limited Warranty and License 61 62 9
11. The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHE
12. This device must accept any interference received including interference that may cause undesired operation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user in encouraged to try one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Plug the equipment into an outlet on a circuit different from that of the receiver Consult the dealer on an experienced radio television technician for help Notice for Canada This apparatus compiles with the Class B limits for radio interference as specified in the Canadian Department of Communication Radio Interference Regulations Notice for Europe CE Mark This product is in conformity with the Council Directive 89 336 EEC 92 31 EEC EMC About the Hardware 51 52 Barracuda Backup Service Administrator s Guide Appendix B Limited Warranty and License Barracuda Networks Limited Hardware Warranty v 2 1 Barracuda Networks Inc or the Barracuda Networks Inc subsidiary or authorized Distributor selling the Barracuda Networks product if sale is not directly by Barracuda Networks Inc Barracuda Networks warrants that commencing from the date of delivery to Customer but in case of resale by a Barracuda Networks reseller commencing not more than sixty 60 days after original shipment by
13. allows an organization to recover in the event that their environment has been corrupted or destroyed Additional restore options allow Exchange to be restored to a recovery group or database or for Exchange or SQL to be restored to a flat file The Barracuda Backup Agent also provides support for open file backups and file attributes and permissions Email Message level Backup The message level backup of email feature stores every email message from each user mailbox at the time of backup If messages are accidentally deleted or corrupted they can be quickly located and restored Individual email messages entire folders of emails or all of the emails for a specific user can be restored to the email server without having to restore the entire server The restored emails can be sent directly back to their original location in the user s mailbox or to an alternate location You can view individual messages that were backed up on a certain date using the Barracuda Backup Service Web interface Message level backup of email is not for use in a disaster recovery situation This feature should be used in conjunction with full backups of the email system to provide both convenience and complete protection Security There are a number of different security features provided by the Barracuda Backup Service These are described in Securing Your Backups on page 39 Data Retention Policies The Barracuda Backup Service provides a configurable and flex
14. back up that is run Backup reports can be accessed from the BACKUP gt Reports page of the Barracuda Backup Web interface In addition any back up process that is currently running is also displayed from the Reports page Backup reports include details about the backup such as when the backup started how long it took if there were any errors or warnings and any new changed or removed items Reports also include links to each backed up file to view or download the item from the report If a backup is currently in progress the BACKUP gt Reports page will show that and allow you to cancel the backup User Activity Reports The USERS gt User Activity Reports page displays logs of activity of users accessing the Barracuda Backup Service Web interface Logged activity includes log on authentication changes to settings changes to account information and more Managing Email Notifications Use the ADMIN gt Users page to send email notifications to users Edit users from this page by selecting a user and clicking on the Edit graphic rA You can specify that a user will receive one or more of the following types of emails e Backup reports saying that a scheduled back up was run e Alerts for conditions such as A Barracuda Backup Server is offline or has come online A Barracuda Backup Server has not been able to communicate with Barracuda Cloud Storage check for Internet problems A watched file rule condition has bee
15. before you can initiate data backups To link your Barracuda Backup Server to your Barracuda Networks account 1 Go to this URL http login barracudanetworks com Sign in with your Username and Password If the Barracuda Backup Service is your default or only Barracuda Networks product then the Barracuda Backup Service Web interface appears If not click Backup Service at the top of the screen 4 Click Start Backup Service Setup and then select the STATUS tab 5 Click Link a Barracuda Backup Server 6 Enter your Serial Number and Linking Code from the sticker attached to the Quick Start Guide that shipped with your Barracuda Backup Server These values are case sensitive The Serial Number can also be found on a sticker on the back of the unit Follow the on screen prompts to complete linking and to supply your account information The linking process could take a few minutes to complete Wait until the STATUS page appears indicating that the Barracuda Backup Server was successfully linked to your account A green light next to the Barracuda Backup Server on the STATUS page indicates that your Barracuda Backup Server has successfully connected Getting Started 17 18 Barracuda Backup Service Administrator s Guide Chapter 4 Configuring Backups This chapter describes how to configure backups of your data Overview of Backup Configuration c oo 20 Steps to Backing Up Ddttd e ccccccccccccccccescccetecessecenseeetensee
16. damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivative Works thereof You may choose to offer and charge a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Barracuda Networks makes available the source code used to build Barracuda products available at source barracuda com This directory includes all the programs that are distributed on the Barracuda products Obviously not all of these programs are utilized but since they are distributed on the Barracuda product we are required to make the source code available Barracuda Backup Service Administrator s Guide Index A account definition 46 Adding a computer for backup 20 Administrator user type 46 alerts and notifications 49 alerts emails watched files 27 Alerts examples 49 alternate rate limit 26 C cancel a backup in progress 49 Corporate Firewall configuring 16 D Data Retention Policies creating 25 deduplication 6 default rate limit 26 DHCP
17. interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work n
18. on the single Barracuda labeled hardware device on which the software was delivered You may not make copies of the Software You may not make a backup copy of the Software If you have purchased a Barracuda Networks Virtual Machine you may use the software only in the licensed number of instances of the licensed sizes and you may not exceed the licensed capacities You may make a reasonable number of backup copies of the Software If you have purchased client software you may install the software only on the number of licensed clients You may make a reasonable number of backup copies of the Software For all purchases you may not modify or create derivative works of the Software except as provided by the Open Source Licenses included below You may not make the Software available over a network where it could be utilized by multiple devices or copied Unless otherwise expressly provided in the documentation your use of the Software shall be limited to use on a single hardware chassis on a single central processing unit as applicable or use on such greater number of chassis or central processing units as you may have paid Barracuda Networks the required license fee and your use of Barracuda Backup Service Administrator s Guide the Software shall also be limited as applicable and set forth in your purchase order or in Barracuda Networks product catalog user documentation or web site to a maximum number of a seats i e users with access to i
19. the renewal date Barracuda Networks will automatically bill you or charge you unless notified 15 days before the renewal date 18 Time Base License If your Software purchase is a time based license you expressly acknowledge that the Software will stop functioning at the time the license expires You expressly indemnify and hold harmless Barracuda Networks for any and all damages that may occur because of this 19 Support Telephone email and other forms of support will be provided to you if you have purchased a product that includes support The hours of support vary based on country and the type of support purchased Barracuda Networks Energize Updates typically include Basic support 20 Changes Barracuda Networks reserves the right at any time not to release or to discontinue release of any Software or Subscription and to alter prices features specifications capabilities functions licensing terms release dates general availability or other characteristics of any future releases of the Software or Subscriptions 21 Open Source Licensing Barracuda Networks products may include programs that are covered by the GNU General Public License GPL or other Open Source license agreements in particular the Linux operating system It is expressly put on record that the Software does not constitute an edited version or further development of the operating system These programs are copyrighted by their authors or other parties and the authors
20. this interface type the IP address of the Barracuda Backup Server in a Web browser Log in using your Barracuda Networks account The Administrative Console Use the administrative console to specify network settings on the Barracuda Backup Server at setup Plug a keyboard and monitor into the Barracuda Backup Server to use this interface 8 Barracuda Backup Service Administrator s Guide Chapter 2 Backup Deployment Options This chapter describes the Barracuda Backup Service deployment options It includes the following topics Deployment Options Overview o ccccccccecceceseeecesteeeeenseeeeneeeesnneeeennaaees 10 Deployment Options ooooonocnnnnccnnnancinanccnnan cnn nan nor EAER Al Backup Deployment Options 9 Deployment Options Overview The Barracuda Backup Service includes a full local data backup which is performed by the Barracuda Backup Server and multiple options for offsite data storage The local backup can be sent to the Barracuda Cloud Storage which replicates data at two offsite locations or one or more other private Barracuda Backup Servers for site to site replication Or a hybrid approach may be taken where the data is sent to a combination of the Barracuda Cloud Storage and one or more Barracuda Backup Servers All of these approaches provide the best of both worlds onsite backups for fast restore times and secure offsite storage for disaster recovery 10 Barracuda Backup Service Administrator s Gui
21. Backup Service Web interface Barracuda Backup Service Administrator s Guide Chapter 9 Monitoring the Barracuda Backup Service This chapter describes the management and monitoring tasks you can perform for the Barracuda Backup Service and covers the following topics Viewing Back Up Statistics ccccccccccccscseccccceceseseceseneeseeeceseeeeseneeenaaes 48 Monitoring Backup Status ccccccccccccccccceesececesseeteeseceesueetenseceesseeeeneas 48 BACKUP REDOVAS ii era aa a AT A 49 User Activity Reports vous ia iiaa A 49 Managing Email Notifications s e 49 Shutting Down a Barracuda Backup Server 50 Wiping a Barracuda Backup Servet occse 50 Front Panel Indicator Lights seresesimenaroracnnncannaniiaronasa 50 Monitoring the Barracuda Backup Service 47 48 Viewing Back Up Statistics The STATUS page provides an overview of the performance and health of your Barracuda Backup If you have more than one Barracuda Backup Server linked to your account you can select a specific server and view its individual statistics From the STATUS page you can view e Backup activity for local and offsite locations indicating the size and the number of backup files added by date e Storage statistics representing the total amount of storage used by each data source type on the local Barracuda Backup Server and at Barracuda Cloud Starage as well as the number of files and messages backed up If this system is replicating data to or from a
22. Barracuda Backup Service Interface 0 2 2084 8 The Web Interface for the Barracuda Backup Server 8 The Administrative Console 222 00002 eee 8 Chapter 2 Backup Deployment Options 9 Deployment Options Overview 20 2 000 ee eee 10 Deployment Options 00002 eee ee 11 Chapter 3 Getting Started o 15 Installation aa aa d a e o a a a aa a a A i a 16 Physically Installing the Barracuda Backup Server 16 Configuring Your Corporate Firewall o oaoa 16 Configuring the IP Address and Network Settings 16 Creating an Account 2 aaa e 17 Linking Your Barracuda Backup Server to an Account 17 Chapter 4 Configuring Backups 19 Overview of Backup Configuration 0 2 0 0 eee ee 20 Where Data is Backed Up 0 0 2 00052004 20 Options for Backing Up Data 0 o 20 Microsoft Server Applications 0 0 o 20 Microsoft Exchange Storage Group Backup 20 Microsoft SQL Server Backup e 2 2 21 Windows System State Backup 0 21 Message Level Backup Microsoft Exchange and Novell GroupWise 22 Other File Systems 2 lt lt aa 22 Steps to Backing Up Data o 23 B
23. DAV protocol from Barracuda Backup Server You can restore single files individual email messages and entire systems Restoring Data Backed up by the Barracuda Backup Agent Data backed up by the Barracuda Backup Agent can be restored using the following methods Restore Browser in the Barracuda Backup Service Web interface recommended Barracuda Restore Tool for Windows Restoring File Share Data File share data can be restored using any of the following methods Barracuda Restore Tool for Windows recommended Restore Browser in the Barracuda Backup Service Web interface FTP from Barracuda Backup Server FTPES from Barracuda Cloud Storage Windows WebDAV protocol from Barracuda Backup Server Using the Restore Browser in the Barracuda Backup Server Web Interface The Barracuda Backup Server Web interface can be used to restore either data that was stored using the Barracuda Backup Agent or file share data This is the recommended way to restore data backed up by the Barracuda Backup Agent You should know e Message level data has to be restored to the computer from which it originally came Data can be restored back to its original location or to another computer on your network If restoring to another location the Barracuda Backup Agent must be installed on that system A functioning Barracuda Backup Server must be in place in order to restore SQL and Exchange databases Barracuda Backup Service Administ
24. P An FTP client can be used to restore data securely and quickly This is not for data stored by the Barracuda Backup Agent This option is used For local restores of file share data only e Only if you are on the same network as the local Barracuda Backup Server Programs such as FileZilla for Windows or Linux and Transmit for Mac OS X work well To use FTP to restore data 1 Download install and launch an FTP client 2 Your account must have administrator rights to restore files The username and password are the same as those used to access the Barracuda Backup Web interface 3 Enter the IP address of the local Barracuda Backup Server Use FTP protocol and standard port 21 4 Upon connection you will be given a listing of directories Past those directories you will then be shown each server that is backed up by the Barracuda Backup Server After servers you will be presented with each share that you backed up on that server Now you can find the data you wish to restore 5 Drag the data to restore from the Barracuda Backup Server connection to a location on your system The Barracuda Backup Server will attempt to retrieve its data locally first If some of your data is no longer local it will automatically fetch it from an offsite storage location Using Windows Explorer and WebDAV The Barracuda Backup Server supports the WebDAV protocol Web based Distributed Authoring and Versioning WebDAV allows users to acc
25. R EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF GNU TERMS AND CONDITIONS Barracuda Networks Products may contain programs that are copyright c 1995 2005 International Business Machines Corporation and others All rights reserved These programs are covered by the following License Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute and or sell cop
26. T DISTRIBUTE OR BURN TO CD OR ANY OTHER MEDIUM ANY COPYRIGHTED CONTENT THAT YOU ACCESS OR RECEIVE THROUGH USE OF THE PRODUCT CONTAINING THE SOFTWARE YOU ASSUME ALL RISK AND LIABILITY FOR ANY SUCH PROHIBITED USE OF COPYRIGHTED CONTENT You agree not to publish any benchmarks measurements or reports on the product without Barracuda Networks written express approval 9 Third Party Software Some Software which supports Bare Metal Disaster Recovery of Microsoft Windows Vista and Microsoft Windows 2008 Operating Systems DR6 contains and uses components of the Microsoft Windows Pre Installation Environment WINPE with the following restrictions 1 the WINPE components in the DR6 product are licensed and not sold and may only be used with the DR6 product 11 DR6 is provided as is 111 Barracuda and its suppliers reserve all rights not expressly granted iv license to use DR6 and the WINPE components is limited to use of the product as a recovery utility program only and not for use as a general purpose operating system v Reverse engineering decompiling or disassembly of the WINPE components except to the extent expressly permitted by applicable law is prohibited vi DR6 contains a security feature from Microsoft that will automatically reboot the system without warning after 24 hours of continuous use vii Barracuda alone will provide support for customer issues with DR6 and Microsoft and its Affiliates are released of all liabili
27. TION TO DENY USE OF OR ACCESS TO BARRACUDA SOFTWARE IF YOU ARE DEEMED BY BARRACUDA TO BE USING THE SOFTWARE IN A MANNER NOT REASONABLY INTENDED BY BARRACUDA OR IN VIOLATION OF ANY LAW 7 Limitation of Liability TO THE EXTENT NOT PROHIBITED BY LAW IN NO EVENT SHALL BARRACUDA BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS LOSS OF DATA BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES ARISING OUT OF OR RELATED TO YOUR ABILITY TO USE OR INABILITY TO USE THE BARRACUDA SOFTWARE HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF BARRACUDA HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES In no event shall Barracuda s total liability to you for all damages exceed the amount of one hundred dollars The following terms govern your use of the Energize Update Software except to the extent a particular program a is the subject of a separate written agreement with Barracuda Networks or b includes a separate click on license agreement as part of the installation and or download process To the extent ofa conflict between the provisions of the foregoing documents the order of precedence shall be 1 the written agreement 2 the click on agreement and 3 this Energize Update Software License 8 Content Restrictions YOU MAY NOT AND MAY NOT ALLOW A THIRD PARTY TO COPY REPRODUCE CAPTURE STORE RETRANSMI
28. Up Rate Limit Optional Rate limits control the rate that data is replicated to the Barracuda Cloud Storage or other offsite storage locations You can limit Internet bandwidth consumption during peak usage times and schedule backups for non peak hours Your initial offsite backup may take on the order of days to complete but all of the data is backed up locally on the Barracuda Backup Server during this period After the initial large transfer is complete replicating your data offsite should complete with only a few hours of transfer each day By default the Barracuda Backup Service is configured to run full speed data transfers at night so that bandwidth is not affected while most people are at work An alternate rate limit allows you to adjust the limit speed and time interval The length of transfer time it will take to get your data offsite is impacted by the compression and de duplication rates on your data the uplink speed of your Internet connection the amount of data that changes everyday and any speed limits you apply to the Barracuda Backup Service To adjust the backup rate limit 1 On the BACKUP gt Rate Limit page select a Barracuda Backup Server on the left menu and create or edit the rate limit 2 You can specify a default rate limit and an alternate rate limit which is maintained only during the specified time periods The following table shows typical amounts of data that various Internet connection speeds suppor
29. WARE THAT THE PERFORMANCE WILL MEET YOUR EXPECTATIONS THAT THE FUNCTIONS WILL MEET YOUR REQUIREMENTS THAT THE OPERATION WILL BE ERROR FREE OR CONTINUOUS THAT CURRENT OR FUTURE VERSIONS OF ANY OPERATING SYSTEM WILL BE SUPPORTED OR THAT DEFECTS WILL BE CORRECTED NO ORAL OR WRITTEN INFORMATION GIVEN BY BARRACUDA OR AUTHORIZED BARRACUDA REPRESENTATIVE SHALL CREATE A WARRANTY SHOULD THE BARRACUDA SOFTWARE PROVE DEFECTIVE YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION FURTHERMORE BARRACUDA NETWORKS SHALL ASSUME NO WARRANTY FOR ERRORS BUGS FAILURES OR DAMAGE WHICH WERE CAUSED BY IMPROPER OPERATION USE OF UNSUITABLE RESOURCES ABNORMAL OPERATING CONDITIONS IN PARTICULAR DEVIATIONS FROM THE INSTALLATION CONDITIONS AS WELL AS BY TRANSPORTATION DAMAGE IN ADDITION DUE TO THE CONTINUAL DEVELOPMENT OF NEW TECHNIQUES FOR Limited Warranty and License 55 56 INTRUDING UPON AND ATTACKING NETWORKS BARRACUDA NETWORKS DOES NOT WARRANT THAT THE SOFTWARE OR ANY EQUIPMENT SYSTEM OR NETWORK ON WHICH THE SOFTWARE IS USED WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU WILL PROVIDE AN UNLIMITED PERPETUAL ZERO COST LICENSE TO BARRACUDA FOR ANY PATENTS OR OTHER INTELLECTUAL PROPERTY RIGHTS WHICH YOU EITHER OWN OR CONTROL THAT ARE UTILIZED IN ANY BARRACUDA PRODUCT 6 Termination and Fair Use Policy BARRACUDA SHALL HAVE THE ABSOLUTE AND UNILATERAL RIGHT AT ITS SOLE DISCRE
30. Y CONDITIONED UPON ACCEPTANCE BY A PERSON WHO IS AUTHORIZED TO SIGN FOR AND BIND THE ENTITY IF YOU ARE NOT AUTHORIZED TO SIGN FOR AND BIND THE ENTITY OR DO NOT AGREE WITH ALL THE TERMS OF THIS AGREEMENT DO NOT USE THE SOFTWARE IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE YOU MAY RETURN THE SOFTWARE OR HARDWARE CONTAINING THE SOFTWARE FOR A FULL REFUND TO YOUR PLACE OF PURCHASE 1 The software and documentation whether on disk in flash memory in read only memory or on any other media or in any other form collectively Barracuda Software is licensed not sold to you by Barracuda Networks Inc Barracuda for use only under the terms of this Agreement and Barracuda reserves all rights not expressly granted to you The rights granted are limited to Barracuda s intellectual property rights in the Barracuda Software and do not include any other patent or intellectual property rights You own the media on which the Software is recorded but Barracuda retains ownership of the Software itself If you have not completed a purchase of the Software and made payment for the purchase the Software may only be used for evaluation purposes and may not be used in any production capacity Furthermore the Software when used for evaluation may not be secure and may use publically available passwords 2 Permitted License Uses and Restrictions If you have purchased a Barracuda Networks hardware product this Agreement allows you to use the Software only
31. ackups for Mac OS X Linux Unix SSH Connections 24 Directory Based File Shares 0 24 Message Level Backup Microsoft Exchange and Novell GroupWise 24 Chapter 5 Site to Site Replication 29 Overview aaa ee 29 Before Starting Replication 0 0 00 0 0002 ee ee 29 Configuring Destinations 2 0 0 0 oo e 29 Specifying Data Replication Destination 30 Disabling a Destination Temporarily 222 30 Loss of Communication to Destination and Queue Size 30 Chapter 6 Restoring Data 31 Restoring from Local and Offsite Backups 0 32 Restoring Data Backed up by the Barracuda Backup Agent 32 Restoring File Share Data 2 e e 32 Using the Restore Browser in the Barracuda Backup Server Web Interface 32 Using the Barracuda Restore Tool for Windows 33 Restoring an Exchange Storage Group o 33 Restoring a Microsoft SQL Database 34 Restoring an SQL User Database 34 Restoring an SQL Master Database 34 Restoring Windows System State 0 34 Restoring Exchange and GroupWise Messages 35 Using FIPES 3 4 2544 46 645441084400 2080080 bee ows 35 UsMO ETP Sd asia tel a eo ee hoe ages G
32. and copyright holders disclaim any warranty for such programs Other programs are copyright by Barracuda Networks Further details may be provided in an appendix to this agreement where the licenses are re printed Barracuda Networks makes available the source code used to build Barracuda products available at source barracuda com This directory includes all the programs that are distributed on the Barracuda products Obviously not all of these programs are utilized but since they are distributed on the Barracuda product we are required to make the source code available Barracuda Networks Energize Updates and Other Subscription Terms Barracuda Networks Software License Agreement Appendix The GNU General Public License GPL Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Barracuda Backup Service Administrator s Guide Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some ot
33. cept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the
34. ck Add Data Source next to the associated device from which you want to back up 2 On the Add Data Source page select the appropriate data type 3 Continue with the configuration information and save the changes Notes for the following data types on authentication and configuring the system to be backed up are provided below Backups for Mac OS X Linux Unix SSH Connections e Directory Based File Shares Message Level Backup Microsoft Exchange and Novell GroupWise Backups for Mac OS X Linux Unix SSH Connections The Barracuda Backup Service uses an SSH SecureShell client to access data contained on Mac OS X or Linux Unix based computers running an SSH daemon The SSH client uses public key cryptography to establish a secure connection to the SSH daemon You must configure SSH access to any Mac OS X or Linux Unix computer you want to back up Follow the on screen instructions on the BACKUP gt Sources gt Add Computer page according to the operating system Directory Based File Shares When you back up a file share you will need to specify the name of the share on the network before you can select the folders to be backed up On a Windows machine a share name can be a drive volume such as C or a folder and its associated subfolders such as My Documents At a minimum you will need Read access to the data that you are backing up and Change Access or Full Control to the shares in order to perform a restore Fo
35. code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution The name Carnegie Mellon University must not be used to endorse or promote products derived from this software without prior written permission For permission or any other legal details please contact Office of Technology Transfer Carnegie Mellon University 5000 Forbes Avenue Pittsburgh PA 15213 3890 412 268 4387 fax 412 268 7395 tech transfer andrew cmu edu Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by Computing Services at Carnegie Mellon University http www cmu edu computing CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS AND IN NO EVENT SHALL CARNEGIE MELLON UNIVERSITY BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Barracuda Networks Software may include programs that are covered by the Apache License or other Open Source l
36. d Email messages Retention policies are the only way to purge data Data cannot be deleted directly by a user 44 Barracuda Backup Service Administrator s Guide Chapter 8 Administering the Barracuda Backup Service This chapter describes how to administer your Barracuda Backup Service account Administrative Settings ccccccccccccccscceeseceeesseecesteceseneeeeeeeeensaeeenseeeees 46 Administering the Barracuda Backup Service 45 Administrative Settings 46 Your account with Barracuda Networks gives you access to the Barracuda Backup Service and to any other Barracuda Networks services to which you have a subscription As long as you are logged in as an administrator you can add users that can perform administrative tasks They will use their own user name to log in Managing Your Account and Adding Users Click on Account Support on the top right hand side of the Barracuda Backup Service Web interface to perform these account related tasks that are not specific to any service Add edit and remove users including setting their privileges and start page When you add a user you can select the services that the user is able to access e Update contact and billing information for your Barracuda Networks account e View invoices Manage services associated with your account Click on the Backup Service link on the top left hand side to go to the Barracuda Backup Service Web interface Edit User Settings Sp
37. d VGA monitor and a PS2 keyboard to the Barracuda Backup Server 4 Press the POWER button on the front panel to turn the unit on Configuring Your Corporate Firewall If the Barracuda Backup Server is located behind a corporate firewall you may need to open the following ports to allow communication between the Barracuda Backup Server and the Internet Ports 1194 and 5120 5129 outbound for both TCP and UDP traffic The ports are used to transfer data to either Barracuda Cloud Storage or to another Barracuda Backup Server over the Internet If you would like to restrict the outbound network traffic on these ports to Barracuda Cloud Storage contact Barracuda Networks Technical Support for a list of the IP addresses to allow e Ports 80 and 443 outbound for TCP traffic The Barracuda Backup Server uses port 80 as a fail over in the event that port 1194 is closed Configuring the IP Address and Network Settings By default the Barracuda Backup Server is configured to obtain an IP address on your network using DHCP If you want to assign it a static IP address instead you can configure it using the console administration interface If not skip the following steps To configure the Barracuda Backup Server to use a static IP address 1 Connect a monitor and keyboard to the Barracuda Backup Server 2 Use your arrow keys to highlight the DHCP Static field 3 Using the spacebar select Static for your IP address assignment preference
38. d at Barracuda Networks option Barracuda Networks obligations hereunder are conditioned upon the return of affected articles in accordance with Barracuda Networks then current Return Material Authorization RMA procedures All parts will be new or refurbished at Barracuda Networks discretion and shall be furnished on an exchange basis All parts removed for replacement will become the property of Barracuda Networks In connection with warranty services hereunder Barracuda Networks may at its discretion modify the hardware of the product at no cost to you to improve its reliability or performance The warranty period is not extended if Barracuda Networks repairs or replaces a warranted product or any parts Barracuda Networks may change the availability of limited warranties at its discretion but any changes will not be retroactive INNO EVENT SHALL BARRACUDA NETWORKS LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION Exclusions and Restrictions This limited warranty does not apply to Barracuda Networks products that are or have been a marked or identified as sample or beta b loaned or provided to you at no cost c sold as is d repaired altered or modified except by Barracuda Networks e not installed operated or maintained in accordance with instructions supplied by Bar
39. d is not recoverable or if the configuration is severely corrupted For instructions for restoring System State for a Microsoft Windows 2008 server refer to the Barraucuda Networks Knowledgebase Solution How can I perform a System State Restore from my Barracuda Backup Service on a Windows 2008 server at http www barracuda com kb id 50160000000IV6G These instructions also describe how to restore System State on a Windows 2008 Active Directory domain controller Barracuda Backup Service Administrator s Guide For instructions for restoring System State for a Microsoft Windows 2003 server refer to the Barraucuda Networks Knowledgebase Solution How can I perform a System State Restore from my Barracuda Backup Service on a Windows 2003 server at http www barracuda com kb id 50160000000IV6B These instructions also describe how to restore System State on a Windows 2003 Active Directory domain controller Restoring Exchange and GroupWise Messages Use the Barracuda Backup Server Web interface to view search and restore Microsoft Exchange and Novell GroupWise messages You can view all of the messages within a single mailbox or select multiple mailboxes to search for a text string To restore messages using the Restore Browser 1 On the left side of the Web interface click on the Barracuda Backup Server from which you wish to restore data 2 Go to the RESTORE gt Restore Browser page select the computer and
40. de Deployment Options In all deployment scenarios the Barracuda Backup Server is positioned between the firewall and the systems to be backed up and the data from your client and server systems is first backed up to the Barracuda Backup Server As shown in Figure 2 1 the data can then be backed up again to e Barracuda Cloud Storage which is maintained by Barracuda Networks One or more Barracuda Backup Servers which ideally would be located in different sites This option is called site to site replication e Or even a combination of the two Figure 2 1 Backup Options coco eee o Barracuda Cloud Storage Barracuda Cloud Storage Figure 2 2 shows an example of site to site replication where a Barracuda Backup Server acts as a backup to three Barracuda Backup Servers Each Barracuda Backup Server can send data to one or more other Barracuda Backup Servers Only models 490 and higher can act as a back up to other Barracuda Backup Servers although any model can send data to a Barracuda Backup Server Backup Deployment Options 11 Figure 2 2 Site to Site Replication Figure 2 3 shows the Barracuda Backup Server located in a network and its backups being stored on the Barracuda Cloud Storage Figure 2 3 Using Barracuda Cloud Storage Local Office AA Barracuda ii Cloud Storage ee Barracuda Backup Server EcyptedData Nags Firewall Figure 2 4
41. digital cataloging system that Breaks down your data into small pieces and tracks the changes of these parts over time and Strips the original meta identifiers from your files Barracuda Backup Service Administrator s Guide As your data is transmitted to the remote Barracuda Backup Server your symmetrically encrypted data parts are compressed and sent over your Internet connection with an asymmetrically encrypted key Securing Your Backups 41 Barracuda Cloud Storage Standards and Protection 42 Storage Facility Standards Barracuda Networks leases space in a number of Tier 3 amp 4 facilities across the world Each of these storage locations is equipped with Controlled access systems requiring key card authentication and physical check in Video monitored access points Intrusion alarms Locking cabinets Climate control systems Waterless fire suppressant systems Redundant power generator backup UPS no single point of failure Redundant Internet connectivity The Barracuda Cloud Storage infrastructure boasts high quality RAID redundant hardware with hot spare drives in every file server and near instant data mirroring over high speed fiber connections between the storage locations Storage In the United States data is transmitted from Barracuda Backup Servers to one datacenter and then replicated to another The process of replicating data begins immediately after it is copied from a Barracuda Bac
42. ecific to the Barracuda Backup Service Use the ADMIN gt Users page to administer users that have access to the Barracuda Backup Service Web interface This page has a link that takes you to Account Support to add or remove users Edit users from this page by selecting a user and clicking on the Edit graphic P You can edit the following options for a user all of which are specific to this service e Receive emails with backup reports error condition alerts or Barracuda Backup Server software update notices e Restrict access to the Barracuda Backup Service Web interface to one or more IP addresses e Designate the user as either an Administrator or an Operator of the Barracuda Backup Service An Administrator can create new users and manage billing information and has full access to all of the Barracuda Backup Servers associated with the account An Operator cannot restore data or edit accounts Operators are limited to viewing statistics and modifying backup configuration for selected Barracuda Backup Servers Verifying Your Barracuda Cloud Storage Service Plan Size After you have successfully linked your Barracuda Backup Server your Barracuda Cloud Storage service plan is activated To ensure that you have a sufficient amount of offsite storage space at Barracuda Networks it is important for you to verify that the plan size is the one you selected View your Cloud Storage Service plan size on the STATUS tab of the Barracuda
43. eduplication technology to reduce the backup storage footprint It is easy to use reliable and affordable Barracuda Cloud Storage Barracuda Cloud Storage subscription plans provide diverse offsite storage that scales to meet your changing data requirements Barracuda Cloud Storage includes secure backup to two separate data centers Storage is allocated in 100 gigabyte increments and is all disk based Site to Site Replication You can choose to install multiple Barracuda Backup Servers that can synchronize data amongst themselves on an ongoing basis These Barracuda Backup Servers may be installed in multiple geographical areas to increase the reliability of the data storage Each Barracuda Backup Server can send data to one or more other Barracuda Only models 490 and higher can receive data from other Barracuda Backup Servers Site to site replication provides secure backup to the number of data centers that you implement You can also choose to backup data to a combination of Barracuda Backup Servers and Barracuda Cloud Storage Deduplication for Backup Efficiency The Barracuda Backup Service employs certain techniques to decrease the amount of bandwidth required to perform backups keep backup windows as short as possible and reduce your storage costs For example after the initial backup of your computers is complete the Barracuda Backup Server targets added changed or deleted data only skipping files that have previously been bac
44. eement may be incorporated Government end user will acquire the Software and documentation with only those rights set forth in this Agreement Use of either the Software or documentation or both constitutes agreement by the Government that the Software and documentation are commercial computer software and commercial computer software documentation and constitutes acceptance of the rights and restrictions herein 12 General THIS AGREEMENT IS GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA USA WITH JURISDICTION OF SANTA CLARA COUNTY CALIFORNIA UNLESS YOUR HEADQUARTERS IS LOCATED IN SWITZERLAND THE EU OR JAPAN IF YOUR HEADQUARTERS IS LOCATED IN SWITZERLAND THE SWISS MATERIAL LAW SHALL BE USED AND THE JURISDICTION SHALL BE ZURICH IF YOUR HEADQUARTERS IS LOCATED IN THE EU AUSTRIAN LAW SHALL BE USED AND JURISDICTION SHALL BE INNSBRUCK IF YOUR HEADQUARTERS IS LOCATED IN JAPAN JAPANESE LAW SHALL BE USED AND JURISDICTION SHALL BE TOKYO THIS AGREEMENT WILL NOT BE SUBJECT TO ANY CONFLICT OF LAWS PRINCIPLES IN ANY JURISDICTION THIS AGREEMENT WILL NOT BE GOVERNED BY THE U N CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALES OF GOODS This Agreement is the entire agreement between You and Barracuda Networks regarding the subject matter herein and supersedes any other communications with respect to the Software Ifany provision of this Agreement is held invalid or unenforceable the remainder of this Agreement will continue in full force and effec
45. eena egy ae She Eg 36 Using Windows Explorer and WebDAV 36 Chapter 7 Securing Your BackupS 39 Barracuda Backup Service Security 0 eee eee 40 Communication and Configuration 0 e 40 Data Transmission and Storage o e 40 Management Access 0000 eee ee ee 40 Monitor ACV 2 22 en ee ae a So a oe ee A 40 Restrict Logins by IP Address 2 40 Secure Network Access 2 0 0 0 o eo 40 EncIYPlOM ie 2 Bie he a a a a ee E 40 Barracuda Cloud Storage Standards and Protection 42 Storage Facility Standards 2 e e 42 DOTADO ea ado e e OE Bk A a ee 42 OVGISIQMING so crios rod ud E eda Se aa Gd oa l 42 Backup Security and Site to Site Replication 43 Policy Based Security lt o 2 renare eraran 44 Chapter 8 Administering the Barracuda Backup Service 45 Administrative Settings 2 2 o e o 46 Managing Your Account and Adding Users 46 Edit User Settings Specific to the Barracuda Backup Service 46 2 Barracuda Backup Service Administrator s Guide Verifying Your Barracuda Cloud Storage Service Plan Size 46 Chapter 9 Monitoring the Barracuda Backup Service 47 Monitoring Backup Status oaoa 48 Backup Reports 00 00 eee ee 49 User Activity Reports
46. ess and manage documents on a remote server This option is used e For file share data only Only if you are on the same network as the local Barracuda Backup Server Most Internet browsers have a WebDav client In the browser address bar type http lt Barracuda Backup Server IP Address gt 8080 to connect directly to the local Barracuda Backup Server Windows users can restore data from the local Barracuda Backup Server using the built in Windows Explorer as follows On a Windows system go to My Network Places On the sidebar click Add Network Place to start the wizard Select Choose Another Network Location and click Next Enter http lt Barracuda Backup Server IP Address gt 8080 and then click Next 9 Po Na Y our account must have administrator rights to restore files The username and password are the same as those used to access the Barracuda Backup Web interface o Follow the instructions to finish the connection 7 Once you are connected you will be presented with a list of directories on the Barracuda Backup Server The directories are labeled by year and include subdirectories for each month and within each month there is a directory for each day Each daily directory contains folders for the servers Barracuda Backup Service Administrator s Guide and directory shares that are deployed on the Barracuda Backup Server The data files that can be restored are located within each server s directory share Yo
47. etention Policies Configure retention policies for data stored on a Barracuda Backup Server on the BACKUP gt Retention Policies page Be sure to configure retention policies for your data Not doing so means that some unwanted data will be moved across the Internet and stored causing unnecessary expense Data is retained based on a traditional grandfather father son daily weekly monthly rotation model You can specify how long to keep daily weekly monthly and yearly backups by creating data retention policies Multiple retention policies can be created for files data backed up by the Barracuda Backup Agent Exchange SQL System State and email messages There are some template policies provided to assist you in creating your own retention policies You can create one policy for all of the computers and data sources on a Barracuda Backup Server or multiple policies that each include some subset of the data When data is removed according to a retention policy it is deleted from both the local Barracuda Backup Server and the offsite storage locations Removed files that have been backed up using Network File Shares Protocol or SSHFS may be retained for a longer period of time according to the configuration Otherwise once your data has been purged it is gone forever Purging applies to historic file revisions only your current data will never be impacted by a retention policy Configuring Backups 25 26 Step 5 Modify Your Back
48. f backing up the same database one or more of those methods will cause the Microsoft SQL Server to truncate the transaction logs This forces a full backup of the database every time and can result in data that can not be restored Barracuda Networks recommends that you back up the master database each time it is changed The master database contains configuration information that is required to restore an instance of SQL Server Windows System State Backup The Barracuda Backup Agent can backup and restore the Microsoft Windows System State Microsoft Windows System State backups allow backup of critical system related components including the local Registry COM Class Registration Database the System Boot Files Active Directory Database Files NTDS DIT for Domain Controllers and the SYSVOL folder A System State backup can be used to recover to a known good system state after a hardware or software crash System State data might not include all of the information required to recover a system from a failure Barracuda Network recommends that all boot and system volumes be backed up in addition to System State Configuring Backups 21 Message Level Backup Microsoft Exchange and Novell GroupWise The Barracuda Backup Service connects directly to Microsoft Exchange and Novell GroupWise servers to back up individual emails stored within user mailboxes Other File Systems Mac OS X Linux Unix and Novell Netware systems are backed up u
49. g an SQL User Database When you request the restore of a Microsoft SQL user database the Barracuda Backup Service will perform all of the restores required to get to the desired date as follows e Restore a full backup of the SQL Server database e Restore the incremental backups in the order in which they were created In other words if you want to restore the database to a certain date simply select the date and that database and the Barracuda Backup Service will restore all intermediate required database revisions To restore a Microsoft SQL User Database 1 On the RESTORE gt Restore Brower page select the day and time from which you want to restore 2 Select the data source from which you want to restore 3 Select the database s to restore and click Restore Restoring an SQL Master Database If the master database becomes unusable it must be restored from a previous SQL Dump or backup All changes made to the master database after the last backup or dump are lost when the dump is reloaded and therefore must be reapplied Refer to the Barraucuda Networks Knowledgebase Solution How do I restore a SQL database with the Barracuda Backup Service at http www barracuda com kb id 50160000000IEEI for instructions for restoring a SQL master database Restoring Windows System State Restoring Windows System State should only be performed in a disaster recovery situation Typically this is if a server goes down an
50. g lists source code control systems and issue tracking systems that are managed by or on behalf of the Licensor for the purpose of discussing and improving the Work but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work 2 Grant of Copyright License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable copyright license to reproduce prepare Derivative Works of publicly display publicly perform sublicense and distribute the Work and such Derivative Works in Source or Object form Barracuda Backup Service Administrator s Guide 3 Grant of Patent License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable except as stated in this section patent license to make have made use offer to sell sell import and otherwise transfer the Work where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution s alone or by combination of their Contribution s with the Work to which such Cont
51. her Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on
52. ible data retention policy based on a traditional grandfather father son snapshot rotation model Web Interface for Management The Barracuda Backup Service and the individual Barracuda Backup Servers are managed by an easy to use Web based interface Restore Focused The Barracuda Backup Service provides multiple ways to restore your backed up data You can restore single files individual email messages and entire systems Standard Network Protocols Introduction 7 The Barracuda Backup Service can use standard network protocols like CIFS and SSHFS Interfaces There are three administrative interfaces to the Barracuda Backup Service The hosted Web interface of the Barracuda Backup Service The local Web interface for the Barracuda Backup Server and The administrative console for the Barracuda Backup Server The Barracuda Backup Service Interface This is the primary interface you will use to manage all of your linked Barracuda Backup Servers and everything associated with backups To access the Web interface of the Barracuda Backup Service log into your Barracuda Networks account and click Backup Service at the top of the screen The Web Interface for the Barracuda Backup Server Network settings for the Barracuda Backup Server can be configured remotely using its Web interface You can also reboot or shut down the system or open a tunnel that allows access by Barracuda Networks Technical Support To access
53. icense agreements The Apache license is re printed below for you reference These programs are copyrighted by their authors or other parties and the authors and copyright holders disclaim any warranty for such programs Other programs are copyright by Barracuda Networks Limited Warranty and License 63 64 Apache License Version 2 0 January 2004 http www apache org licenses TERMS AND CONDITIONS FOR USE REPRODUCTION AND DISTRIBUTION 1 Definitions License shall mean the terms and conditions for use reproduction and distribution as defined by Sections through 9 of this document Licensor shall mean the copyright owner or entity authorized by the copyright owner that is granting the License Legal Entity shall mean the union of the acting entity and all other entities that control are controlled by or are under common control with that entity For the purposes of this definition control means 1 the power direct or indirect to cause the direction or management of such entity whether by contract or otherwise or 11 ownership of fifty percent 50 or more of the outstanding shares or iii beneficial ownership of such entity You or Your shall mean an individual or Legal Entity exercising permissions granted by this License Source form shall mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form
54. ies of the Software and to permit persons to whom the Software is furnished to do so provided that the above copyright notice s and this permission notice appear in all copies of the Software and that both the above copyright notice s and this permission notice appear in supporting documentation Barracuda Networks Products may include programs that are covered by the BSD License Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Barracuda Backup Service Administrator s Guide Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution The names of the authors may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Barracuda Networks Products may include the libspf library which is Copyright c 2004 James Couzens amp Sean Comeau All rights reserved It is covered by the following agreement Redistribution and use in source and bi
55. information provided by Barracuda Energize Updates or other services may be necessary for the continued operation of the Software You acknowledge that such a subscription may be necessary Furthermore some functionality may only be available with additional subscription purchases Obtaining Software updates on systems where no valid subscription has been purchased or obtaining functionality where subscription has not been purchased is strictly forbidden and in violation of this Agreement All initial subscriptions commence Limited Warranty and License 57 58 at the time of activation and all renewals commence at the expiration of the previous valid subscription Unless otherwise expressly provided in the documentation you shall use the Energize Updates Service and other subscriptions solely as embedded in for execution on or where the applicable documentation permits installation on non Barracuda Networks equipment for communication with Barracuda Networks equipment owned or leased by you All subscriptions are non transferrable Barracuda Networks makes no warranty that subscriptions will continue un interrupted Subscription may be terminated without notice by Barracuda Networks for lack of full payment 17 Auto Renewals If your Software purchase is a time based license includes software maintenance or includes a subscription you hereby agree to automatically renew this purchase when it expires unless you notify Barracuda 15 days before
56. ked up and are unchanged In addition Barracuda Networks has developed an innovative deduplication method of bit differential analysis that breaks backed up data into parts which are then fingerprinted and compared to all parts on record Unique binary data parts are kept Duplicate parts are catalogued in a database for reference and then discarded For example if two of your servers share some data then only one copy of that data is stored in each Barracuda Backup Server In order to perform deduplication the Barracuda Backup Service breaks files down into parts that are no larger than 1 megabyte in size so that they can be analyzed and compared Those parts are AES 256 bit symmetrically encrypted and each part has its own encrypted key The parts are stored in their encrypted state in the backup location and remain encrypted until a restore is requested Rate Limit The Barracuda Backup Service enables control over the rate at which data is replicated to the other back up locations throughout the day The rate control feature provides for the preservation of Internet bandwidth during peak usage and optimizes offsite backup transfers during daily non peak hours 6 Barracuda Backup Service Administrator s Guide Microsoft Application Support The Barracuda Backup Agent provides the ability to back up these Microsoft server applications Exchange SQL Hyper V System State and Sharepoint In each case a full restore of these environments
57. kup Server and runs continuously Data in the Barracuda Cloud Storage is stored in parts and no single computer in the storage system has all the parts required to reconstruct data Each of these computer systems communicates in unison to deliver restored data securely This diverse storage system serves to further strengthen the physical security of your data With this architecture Barracuda Networks equipment can maintain up to three distinct copies of your data which can be stored in three geographically disparate locations Oversight Access to Barracuda Backup Servers is limited to approved Barracuda Networks employees on an as needed basis Employee activity is logged and all logs are archived to an independent storage device Barracuda Backup Service Administrator s Guide Backup Security and Site to Site Replication When using site to site replication you need to ensure the physical security of the remote Barracuda Backup Servers Typically the Barracuda Backup Servers are kept behind corporate firewalls and they communicate with each other using a VPN tunnel Securing Your Backups 43 Policy Based Security Data retention policies allow you to specify the retention of selected files or broader data based on daily weekly monthly or annual time intervals You can create multiple retention policies for different types of data e Files Data backed up by the Barracuda Backup Agent Exchange SQL system state an
58. l power off before unmounting the file system Wiping a Barracuda Backup Server You can wipe a Barracuda Backup Server by logging into its local Web interface Type the IP address of the Barracuda Backup Server ina Web browser and log in using your Barracuda Networks account Wiping a Barracuda Backup Server unlinks it from your account and puts all data and configuration information into a queue to be purged from Barracuda Cloud Storage The wipe feature also deletes the contents of the local databases on the Barracuda Backup Server moves the binary data on the on the Barracuda Backup Server into a temporary storage location on the system and then shuts it down The next time the Barracuda Backup Server is booted the binary data that has been moved will be deleted Front Panel Indicator Lights The Barracuda Backup has indicator lights that indicate power and disk activity Figure 9 1 Barracuda Backup front panel indicator lights Disk Power Power Light Light Button Barracuda Backup Service Administrator s Guide Appendix A About the Hardware Hardware Compliance This section contains compliance information for the Barracuda Backup Service hardware Notice for the USA Compliance Information Statement Declaration of Conformity Procedure DoC FCC Part 15 This device complies with part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2
59. n met An error has occurred in a backup An error situation returned to normal and no further action is required e You have reached the limit on your Barracuda Cloud Storage subscription plan size e Notices of Barracuda Backup Server software updates The ADMIN gt Email Notifications page allows you to specify email addresses of non users that will receive an email when a report alert or notice is generated This page allows you to specify any email address in some cases your reseller not only the email address of a user associated with your account You can also see the users that are receiving any type of email notification and edit those users in a similar way to the ADMIN gt Users page Monitoring the Barracuda Backup Service 49 50 Shutting Down a Barracuda Backup Server You can remotely reboot or shut down a Barracuda Backup Server by logging into its local Web interface Type the IP address of the Barracuda Backup Server in a Web browser and log in using your Barracuda Networks account You can also perform a safe shutdown of a Barracuda Backup Server by pressing the power button on the front of the device This will issue a shutdown command to all system and service processes before the device powers down Do not push the power button down for more than a couple of seconds Holding it for five seconds or longer causes an immediate hard shutdown This interrupts running processes and the Barracuda Backup Server wil
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61. nary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHORS MAKING USE OF THIS LICENSE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Barracuda Networks Products may contain programs that are Copyright c 1998 2003 Carnegie Mellon University All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source
62. nother Barracuda Backup Server then those storage statistics appear on the BACKUP gt Replication page on both Barracuda Backup Servers Efficiency statistics show Actual Storage The amount of actual storage space being used Snapshot Equivalent The amount of space that would be required to back up your data based on your retention policies projected over the next three years without deduplication and compression Deduplication Ratio The overall amount of space savings with deduplication and compression compared to the snapshot equivalent See Deduplication for Backup Efficiency page 6 for details about how deduplication works Status indicators for the health of the Barracuda Backup Servers local and offsite backups and data sources Green shows that your servers are online and that no errors have been encountered as a result of your backup Red indicators are displayed when a local server is offline or when errors were generated during a backup Mouse over the indicators to see more details Performance statistics for the Barracuda Backup Servers including percentage of CPU disk and Ethernet usage Performance statistics displayed in red signify that the value exceeds the normal threshold These values will fluctuate based on the amount of data that is being backed up but if any setting remains consistently red for a long period of time contact Barracuda Networks Technical Support e Storage History if one Barracuda Back
63. nstall Software b concurrent users sessions ports and or issued and outstanding IP addresses and or c central processing unit cycles or instructions per second Your use of the Software shall also be limited by any other restrictions set forth in your purchase order or in Barracuda Networks product catalog user documentation or Web site for the Software The BARRACUDA SOFTWARE IS NOT INTENDED FOR USE IN THE OPERATION OF NUCLEAR FACILITIES AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS LIFE SUPPORT MACHINES OR OTHER EQUIPEMENT IN WHICH FAILURE COULD LEAD TO DEATH PERSONAL INJURY OR ENVIRONMENTAL DAMAGE YOU EXPRESSLY AGREE NOT TO USE IT IN ANY OF THESE OPERATIONS 3 You may not transfer rent lease lend or sublicense the Software or allow a third party to do so YOU MAY NOT OTHERWISE TRANSFER THE SOFTWARE OR ANY OF YOUR RIGHTS AND OBLIGATIONS UNDER THIS AGREEMENT You agree that you will have no right and will not nor will it assist others to 1 make unauthorized copies of all or any portion of the Software 11 sell sublicense distribute rent or lease the Software 111 use the Software on a service bureau time sharing basis or other remote access system whereby third parties other than you can use or benefit from the use of the Software iv disassemble reverse engineer modify translate alter decompile or otherwise attempt to discern the source code of all or any portion ofthe Software v utilize or run the Software on m
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65. ons page allows you to specify the email addresses that will receive an email when files matching the parameters in a file watch rule are detected The emails are sent to those users who are configured to receive alerts Step 8 Check Backup Reports Look at the BACKUP gt Reports page for detailed reports Configuring Backups 27 28 Barracuda Backup Service Administrator s Guide Chapter 5 Site to Site Replication This chapter describes how you can configure one or more Barracuda Backup Servers to back up another Barracuda Backup Server A taaniolasdaeadaatoxasna miaardieassane 29 Before Starting Replication ccccccccccccccevteeceesceeenteecesneeeeeneeeseeneeenees 29 Configuring Destinations coooonnnnninninnncnnnninnccinanc naar cnn conan criar 29 Specifying Data Replication DestinatiOM ooinnnnnnninnnnnnnnccccccinarccnnos 30 Disabling a Destination Temporarily csee 30 Loss of Communication to Destination and Queue Size 10c00 30 Overview As described in Backup Deployment Options on page 9 a Barracuda Backup Server can act as a backup to one or more other Barracuda Backup Servers Each Barracuda Backup Server can send data to one or more other Barracuda Backup Servers Only models 490 and higher can act as a back up to other Barracuda Backup Servers although any model can send data to a Barracuda Backup Server Data can be backed up to both a second Barracuda Backup Server and to Barracuda Cloud Storage
66. ore computers than you have purchased license to vi operate the Software in a fashion that exceeds the capacity or capabilities that were purchased by you 4 THIS AGREEMENT SHALL BE EFFECTIVE UPON INSTALLATION OF THE SOFTWARE OR PRODUCT AND SHALL TERMINATE UPON THE EARLIER OF A YOUR FAILURE TO COMPLY WITH ANY TERM OF THIS AGREEMENT OR B RETURN DESTRUCTION OR DELETION OF ALL COPIES OF THE SOFTWARE IN YOUR POSSESSION Rights of Barracuda Networks and your obligations shall survive any termination of this Agreement Upon termination of this Agreement by Barracuda Networks You shall certify in writing to Barracuda Networks that all copies of the Software have been destroyed or deleted from any of your computer libraries storage devices or any other location 5 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE USE OF THE BARRACUDA SOFTWARE IS AT YOUR OWN RISK AND THAT THE ENTIRE RISK AS TO SATISFACTION QUALITY PERFORMANCE AND ACCURACY IS WITH YOU THE BARRACUDA SOFTWARE IS PROVIDED AS IS WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND AND BARRACUDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE BARRACUDA SOFTWARE EITHER EXPRESSED OR IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND OR CONDITIONS OF MERCHANTIBILITY OF SATISFACTORY QUALITY OF FITNESS FOR ANY APPLICATION OF ACCURACY AND OF NON INFRINGEMENT OF THIRD PARTY RIGHTS BARRACUDA DOES NOT WARRANT THE CONTINUED OPERATION OF THE SOFT
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68. oud Storage or between your network and a remote Barracuda Backup Server is always encrypted File parts are AES 256 bit symmetrically encrypted before they are stored and they remain encrypted until a restore is requested Management Access Monitor Activity You can check the user activity page periodically for authentication attempts changes to settings and updates to account information Go to the ADMIN gt User Activity page to see all activity for an account including logins and when a user has enabled or disabled replication Restrict Logins by IP Address You can restrict access to the Barracuda Backup Service to one or more IP addresses On the ADMIN gt Users page click the Edit graphic P to edit a user You can enter an IP address or a range Secure Network Access HTTPS is always used for secure Web browser communication with the Barracuda Backup Service Encryption Data transfers between the local Barracuda Backup Server and a remote Barracuda Backup Server are always encrypted The most aggressive combination of symmetrical and asymmetrical encryption in the industry keeps your data stored in a format that nobody but you can access The United States government recently approved 192 bit AES encryption as the preferred method for protecting top secret information The Barracuda Backup Service solution starts with even higher 256 bit AES encryption In addition Barracuda Networks has developed a proprietary advanced
69. r Mac OS X and Linux Unix based computers with SSH connections the share name should be the entire path to the directory you would like to back up e g home lt user gt When you select folders for backup you should begin by selecting the folders at the top of the folder tree hierarchy and then deselect folders lower in the hierarchy that you do not want to back up You can also specify an optional exclusion rule which is applied when the backup runs to rule out files that don t meet your back up criteria Refer to Exclude Files from a Backup Optional page 26 Message Level Backup Microsoft Exchange and Novell GroupWise When you select the Message Level Backup data type you must supply the authentication information to access your mail server before you can select which mailboxes to back up In addition to the authentication information provided on the Barracuda Backup Service Web interface you must configure the Message Level settings on your Exchange or GroupWise server For Microsoft Exchange servers refer to Exchange Message Level Backups on the SUPPORT page for detailed instructions for configuring message level backups For GroupWise 7 and above refer to GroupWise Message Level Backups on the SUPPORT page for detailed instructions for configuring message level backups Barracuda Backup Service Administrator s Guide Step 3 Create Backup Schedules Now that you have configured your computers and data sou
70. racuda Networks or f subjected to abnormal physical or electrical stress misuse negligence or to an accident Limited Warranty and License 53 54 EXCEPT FOR THE ABOVE WARRANTY BARRACUDA NETWORKS MAKES NO OTHER WARRANTY EXPRESS IMPLIED OR STATUTORY WITH RESPECT TO BARRACUDA NETWORKS PRODUCTS INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF TITLE AVAILABILITY RELIABILITY USEFULNESS MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT OR ARISING FROM COURSE OF PERFORMANCE DEALING USAGE OR TRADE EXCEPT FOR THE ABOVE WARRANTY BARRACUDA NETWORKS PRODUCTS AND THE SOFTWARE ARE PROVIDED AS IS AND BARRACUDA NETWORKS DOES NOT WARRANT THAT ITS PRODUCTS WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED TIMELY AVAILABLE SECURE OR ERROR FREE OR THAT ANY ERRORS IN ITS PRODUCTS OR THE SOFTWARE WILL BE CORRECTED FURTHERMORE BARRACUDA NETWORKS DOES NOT WARRANT THAT BARRACUDA NETWORKS PRODUCTS THE SOFTWARE OR ANY EQUIPMENT SYSTEM OR NETWORK ON WHICH BARRACUDA NETWORKS PRODUCTS WILL BE USED WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK Barracuda Networks Software License Agreement v 2 1 PLEASE READ THIS SOFTWARE LICENSE AGREEMENT AGREEMENT CAREFULLY BEFORE USING THE BARRACUDA NETWORKS SOFTWARE BY USING THE BARRACUDA SOFTWARE YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE IF YOU ARE A CORPORATION PARTNERSHIP OR SIMILAR ENTITY THEN THE SOFTWARE LICENSE GRANTED UNDER THIS AGREEMENT IS EXPRESSL
71. rator s Guide Restoring file share data from the Web interface works well when you only need to restore a few documents as only one document can be restored at a time In addition e File share data cannot be restored to its original location Use the Barracuda Restore Tool for Windows if this is required To restore data using the Restore Browser 1 On the left side of the Web interface click on the Barracuda Backup Server from which you wish to restore data 2 Go to the RESTORE gt Restore Browser page select the computer and the associated data source that contains the files that you would like to restore and follow the onscreen instructions Using the Barracuda Restore Tool for Windows The Barracuda Restore Tool is a Windows based client that allows you to restore data from your local Barracuda Backup Server a remote Barracuda Backup Server or from Barracuda Cloud Storage The Barracuda Restore Tool Is recommended if the Internet connection is unavailable and you have to restore data from local Backup Backup Server Is the only method that can do offline restores Will not restore message level emails Can restore data that was backed up by the Barracuda Backup Agent to an alternate location e Provides the option to include or exclude file attributes metadata permissions created time etc To run the Barracuda Restore Tool 1 Download the Barracuda Restore tool from the SUPPORT gt Software Do
72. rces you can create backup schedules either individually or for all sources If no schedule is created for a data source then it will not be backed up To create a backup schedule go to the BACKUP gt Schedules page of the Barracuda Backup Service Web interface Click Add a Schedule and fill in the information on the Add Backup Schedule page If the backup schedule is for Microsoft SQL or Microsoft Exchange you must specify the type of backup to run Full This backup type performs a full backup of data including the transaction logs Log This backup type only backs up the transaction logs which have been created since the last full backup Smart This backup type is a combination of the full backup and the transaction log backup Barracuda Networks recommends this backup type for SQL and Exchange servers With the Smart Backup type threshold values are used to determine when to switch between full and log backups The minimum threshold value specifies how many days the Barracuda Backup Service continues to back up transaction logs before another full backup is run After the minimum threshold value is met the Barracuda Backup Service determines whether to perform another backup based on the binary data queue If the binary data queue size exceeds GB the Barracuda Backup Service continues the transaction log backup until the maximum threshold level is met or e the queue size drops below 1 GB Step 4 Create Data R
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75. shows a Barracuda Backup Server storing its backups on a Barracuda Backup Server located in a different office 12 Barracuda Backup Service Administrator s Guide Figure 2 4 Site to Site Deployment Local Office A gt Data Barracuda Backup Server EcyrtedData Firewall Remote Office Internet a a PEE lt a Barracuda Backup Server Firewall Backup Deployment Options 13 14 Barracuda Backup Service Administrator s Guide Chapter 3 Getting Started Use this chapter as a guide to installing your Barracuda Backup Servers and linking them to the Barracuda Backup Service ANSTO GION td 16 Getting Started 15 Installation Before installing your Barracuda Backup Server verify that you have the necessary equipment and information Barracuda Backup Server check that you have received the correct model AC power cable Ethernet cables e VGA monitor recommended PS2 keyboard recommended Barracuda Backup Server serial number and linking code on both the side of the Barracuda Backup Server and the included Quick Start Guide e Connectivity and access information for servers to be backed up Physically Installing the Barracuda Backup Server 1 Fasten the Barracuda Backup Server to a 19 inch rack or place it in a stable location 2 Connect an Ethernet cable from your network switch to the Ethernet port on the back panel of the Barracuda Backup Server 3 Connect the power cor
76. sing File Share This method refers to the mechanism that uses standard network protocols such as CIFS Samba or SSHFS to access your servers 22 Barracuda Backup Service Administrator s Guide Steps to Backing Up Data Step 1 Perform these tasks to configure your data to be backed up 1 Identify the systems to be backed up Install the Barracuda Backup Agent on Windows systems and configure authentication for all systems Configure data sources Create backup schedules for all data sources Set retention policies Optional Set up rate limits Optional Set up exclusions Optional Set watch files el Be ee Se View reports on an ongoing basis as needed Identify Systems to be Backed Up For each local Barracuda Backup Server identify the data sources that are to be backed up There may be more than one data source on each server and each can have unique back up characteristics 1 Goto the BACKUP gt Sources page and select a Barracuda Backup Server For each computer to be backed up click Add Computer to identify the computer If this is a Windows system a link to download the Barracuda Backup Agent will appear on the Add Computer page Follow the instructions to download and install the Barracuda Backup Agent software When that is installed the Barracuda Backup Server will try to connect to the Barracuda Backup Agent and display the data sources Alternatively you can download the Barracuda Backup Agen
77. sociated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include Barracuda Backup Service Administrator s Guide anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not ac
78. ssneesnneenaaes 23 Configuring Backups 19 Overview of Backup Configuration 20 You can configure where your data is backed up and in what manner This document refers to data sources which are subsets of data on each server that is to be backed up Where Data is Backed Up Following the steps in this chapter you will configure how and when your data is to be backed up All data is first backed up to a local Barracuda Backup Server If you have more than one local Barracuda Backup Server you will have to decide which one backs up which systems Data on the local Barracuda Backup Server can be then backed up or replicated to another Barracuda Backup Server in a remote location to the Barracuda Cloud Storage or to a combination of the two See Site to Site Replication on page 29 for more details on the first option The location of the replicated data is specified for each data source You can choose to not replicate the backed up data at all Options for Backing Up Data Choose the method for backing up data based on the type of data The Barracuda Backup Server supports the following data types e Microsoft Exchange storage group backup e Microsoft SQL e Windows System State Network file shares e Message level backup of Exchange and GroupWise Servers Review the following sections for more about specific data types Microsoft Server Applications The Barracuda Backup Agent provides application aware backups for
79. t Failure to prosecute a party s rights with respect to a default hereunder will not constitute a waiver of the right to enforce rights with respect to the same or any other breach 13 Assignability You may not assign any rights or obligations hereunder without prior written consent from Barracuda Networks 14 Billing Issues You must notify Barracuda of any billing problems or discrepancies within sixty 60 days after they first appear on the statement you receive from your bank Credit Card Company other billing company or Barracuda Networks If you do not bring such problems or discrepancies to Barracuda Networks attention within the sixty 60 day period you agree that you waive the right to dispute such problems or discrepancies 15 Collection of Data You agree to allow Barracuda Networks to collect information Statistics from the Software in order to fight spam virus and other threats as well as optimize and monitor the Software Information will be collected electronically and automatically Statistics include but are not limited to the number of messages processed the number of messages that are categorized as spam the number of virus and types IP addresses of the largest spam senders the number of emails classified for Bayesian analysis capacity and usage and other statistics Your data will be kept private and will only be reported in aggregate by Barracuda Networks 16 Subscriptions Software updates and subscription
80. t based on average storage efficiency and data change rates Table 4 1 Length of time to perform backup Data Amount Uplink Speed Normal Initial Sync Daily Change Sync 20 GB 100GB 200 kbps 1 20 days 1 8 hours entry DSL cable 100 GB 250 GB 512 kbps 1 20 days 1 8 hours mid range DSL cable 250 GB 500 GB 768 kbps 1 20 days 1 8 hours premium DSL cable 500 GB 1 TB 1 54 Mbps 1 20 days 1 8 hours T1 or equivalent 2 TB and up 1 TB 2 Mbps 1 20 days 1 8 hours fiber DS3 etc Step 6 Exclude Files from a Backup Optional Exclusion rules use regular expression pattern matching of directory or file names to define items that are not to be backed up Common file exclusions include temporary files music movies and other files which are non essential for business needs You can add exclusion rules using the BACKUP gt Exclusions page Barracuda Backup Service Administrator s Guide Step 7 Create Rules Watch Important Backup Files Optional File watch rules are used to monitor and send email alerts when specified files have not been changed often enough or appear smaller than expected For example an administrator could choose to be alerted if third party backup software fails to process dump files or if the dump files appear to be of insufficient size Use the BACKUP gt Watched Files page to add files to watch on a particular backup server The ADMIN gt Email Notificati
81. t software from the SUPPORT gt Software Downloads page and install it on every computer to be backed up You can configure the Barracuda Backup Agent using the Barracuda Backup Service Web interface You must have GB of free space to install the Barracuda Backup Agent software If this is a Mac Unix or Linux system then follow the instructions on the Add Computer page to install a public key so that the Barracuda Backup Server will be able to securely connect to it Then you can configure the data sources If this is a Novell Netware system enter the system information on the Add Computer page When that is done on the Add Data Source page you will be able to specify the data location CIFS or SSHFS is used to back up the Netware data For all systems When you enter a set of user credentials on this page the specified username will be used for network file systems and must have at least read access to the data you intend to back up For Microsoft Windows and Novell Netware you will need to enter both a username and password For Mac OSX Linux and Unix SSHFS you ll only enter a username For Active Directory users it is customary to add the domain and then a in the username field For example Username cuda jsmith Configuring Backups 23 24 Step 2 Selecting Type of Data to Back Up After a computer has been added select the data source s to be backed up on that computer 1 From the BACKUP gt Sources page cli
82. test transaction log files plus the last full backup to recover your database The Barracuda Backup Agent for Microsoft Exchange Server backs up and restores the entire storage group it allows for the storage group to be restored to a storage group or to an alternate Microsoft Exchange Server Microsoft SQL Server Backup The Barracuda Backup Agent provides a complete backup of the Microsoft SQL Server including the master user model msdb and pubs databases Barracuda Networks recommends that all of the Microsoft SQL Server user databases be configured for full recovery model so that transaction logs can be backed up This allows you to restore a user database to any point of time that is contained within a transaction log backup Some versions of the Microsoft SQL Server such as SQL Express database do not support full recovery model If the full recovery model cannot be used the Barracuda Backup Agent will perform full backups of the database each time a backup runs The Microsoft article Recovery Model Overview provides more information about the Microsoft SQL Server and its three database recovery models and how to change the recovery model of a database The link for this article is http msdn microsoft com en us library ms189275 aspx Do not use other methods of backing up Microsoft SQL Server databases such as Microsoft or third party utilities when using the Barracuda Backup Agent If you use more than one method o
83. the associated data source that contains the messages that you would like to restore and follow the onscreen instructions Using FTPES FTPES can be used to restore data if your local Barracuda Backup Server is not currently accessible or it you are not on the same network as your local Barracuda Backup Server This is not for data stored by the Barracuda Backup Agent This option is used For file share data only e To restore data directly from the Barracuda Cloud Storage Programs such as FileZilla for Windows or Linux and Transmit for Mac OS X work well To use FTPES to restore data 1 Download install and launch an FTPES client 2 Connect to the server host restore barracuda com 3 Your account must have administrator rights to restore files The username and password are the same as those used to access the Barracuda Backup Web interface 4 Select the FTPES protocol and standard port 21 5 Upon connection you will be given a listing of directories Follow the directory structure to the date when you would like to restore your data Past those directories you will then be shown the servers that are backed up After servers you will be presented with each share that you backed up on that server Now you can find the data you wish to restore 6 Drag the data to restore from the connection to a location on your system All of the data will be retrieved from the Barracuda Cloud Storage Restoring Data 35 36 Using FT
84. til the issue is resolved The queue size in the table on the BACKUP gt Replication page indicates how much data is waiting to be replicated Not all of this data will actually be copied to the destination Some of it will be deduplicated as the replication proceeds Only those parts that are not already stored in the remote location will be sent over the Internet Barracuda Backup Service Administrator s Guide Chapter 6 Restoring Data This chapter covers tools and procedures for restoring backed up data Restoring Data Backed up by the Barracuda Backup Agent Restoring File Share Data Using the Restore Browser in the Barracuda Backup Server Web Interface32 Using the Barracuda Restore Tool for Windows Restoring an Exchange Storage Group Restoring a Microsoft SOL Database Restoring Windows System State Restoring Exchange and GroupWise Messages Using FTPES Restoring Data 31 Restoring from Local and Offsite Backups 32 Data can be restored from the local Barracuda Backup Server from a remote Barracuda Backup Server that has been used to replicate that system or from the Barracuda Cloud Storage Restores from the local Barracuda Backup Server offer the fastest restore times Multiple methods are available to restore your backed up data Restore Browser in the Barracuda Backup Service Web interface Barracuda Restore Tool for Windows FTP from Barracuda Backup Server FTPES from Barracuda Cloud Storage Windows Web
85. ty related to its use and operation and viii DR6 is subject to U S export jurisdiction 10 Trademarks Certain portions of the product and names used in this Agreement the Software and the documentation may constitute trademarks of Barracuda Networks You are not authorized to use any such trademarks for any purpose Barracuda Backup Service Administrator s Guide 11 Export Restrictions You may not export or re export the Software without a the prior written consent of Barracuda Networks b complying with applicable export control laws including but not limited to restrictions and regulations of the Department of Commerce or other United States agency or authority and the applicable EU directives and c obtaining any necessary permits and licenses In any event you may not transfer or authorize the transfer of the Software to a prohibited territory or country or otherwise in violation of any applicable restrictions or regulations Ifyou are a United States Government agency the Software and documentation qualify as commercial items as that term is defined at Federal Acquisition Regulation FAR 48 C F R 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in FAR 12 212 Consistent with FAR 12 212 and DoD FAR Supp 227 7202 1 through 227 7202 4 and notwithstanding any other FAR or other contractual clause to the contrary in any agreement into which this Agr
86. u can select and restore files by right clicking on them or you can drag and drop files from the Barracuda Backup Server to a directory on your network or local system Restoring Data 37 38 Barracuda Backup Service Administrator s Guide Chapter 7 Securing Your Backups This chapter provides an overview of the security features of the Barracuda Backup Service and best practices to ensuring the security of your data The following topics are covered Barracuda Backup Service Security cccccccccccceccesceeeeceseeeeeesestseeees 40 Barracuda Cloud Storage Standards and Protection ooo 42 Backup Security and Site to Site Replication 0 ccccccccceesseceeeeeees 43 Policy Based Securities 44 Securing Your Backups 39 Barracuda Backup Service Security 40 The Barracuda Backup Server is deployed behind your corporate firewall and is protected by the same security as your primary data sources Communication and Configuration Administration and backup configuration that is set using the Barracuda Backup Service Web interface is sent to the Barracuda Backup Server via a 256 bit encrypted VPN tunnel The Barracuda Backup Server uses HTTPS port 443 to send status updates to the Barracuda Backup Service Data transfers are initiated by the Barracuda Backup Server rather than by Barracuda Cloud Storage or a remote Barracuda Backup Server Data Transmission and Storage Data transferred between your network and Barracuda Cl
87. up Server is selected displays the current historic and actual data storage size on the local and cloud locations by date Transfer History if one Barracuda Backup Server is selected displays the efficiency of your data transfer and the size of the file parts yet to be transferred offsite organized by date Monitoring Backup Status To check that a Barracuda Backup Server is operating correctly select it from the list of Barracuda Backup Servers and navigate to its STATUS page You can look at the Transfer History and see the amount of bytes remaining to be transferred If there is a large amount of data there 80 GB or more there are a number of things to check all under the BACKUP tab e Adjust the rate limit e Check the amount of data being backed up nightly to ensure the Barracuda Backup Server is doing transaction log backups for Exchange and SQL Barracuda Backup Service Administrator s Guide e Check retention policies to ensure that too much historic data is not being transferred You can also check the status of the all of your Barracuda Backup Servers at once by selecting Overview and going to the STATUS page If the status of a Barracuda Backup Server is yellow or red then there is a problem with connectivity or the health of the Barracuda Backup Server If you mouse over the various indicators you will will see more condition details Backup Reports The Barracuda Backup provides a detailed report for each
88. vative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and wherever such third party notices normally appear The contents of the NOTICE file are for informational purposes only and do not modify the License You may add Your own attribution notices within Derivative Works that You distribute alongside or as an addendum to the NOTICE text from the Work provided that such additional attribution notices cannot be construed as modifying the License You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use reproduction or distribution of Your modifications or for any such Derivative Works as a whole provided Your use reproduction and distribution of the Work otherwise complies with the conditions stated in this License 5 Submission of Contributions Unless You explicitly state otherwise any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License without any additional terms or conditions Notwithstanding the above nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product
89. wnloads page and install it 2 Go to Start gt All Programs gt Barracuda gt Restore Tool 3 You can choose to authenticate to either Barracuda Cloud Storage or to a remote or local Barracuda Backup Server Your account must have administrator rights to use the Barracuda Restore Tool The username and password are the same as those used to access the Barracuda Backup Web interface 4 Follow the on screen instructions to select a source for the data to be restored and restore your data If you restore the data back to the original location then file attributes will be retained If the data is restored to an alternate location then the file attributes will be removed Restoring an Exchange Storage Group The Barracuda Backup Agent for Exchange restores the entire Exchange storage group It can restore to both the production storage group and recovery storage groups When an Exchange database is restored from a backup the current database files are overwritten To ensure that the production environment cannot be overwritten by the restore rename the existing database files before you start the restore process Restoring Data 33 34 Refer to the Barraucuda Networks Knowledgebase Solution How to use the Recovery Storage group feature for Microsoft Exchange with the Barracuda Backup Service at http www barracudanetworks com kb id 50160000000ICSf for detailed instructions Restoring a Microsoft SQL Database Restorin

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