Avaya FRE-2 User's Manual
Contents
1. Upgrading the FRE 2 Processor Module Part No 108305 Rev D January 1997 m Bay Networks 5 Bay Networks 4401 Great America Parkway 8 Federal Street Santa Clara CA 95054 Billerica MA 01821 Copyright 1988 1996 Bay Networks Inc All rights reserved Printed in the USA January 1997 The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Bay Networks Inc The software described in this document is furnished under a license agreement and may only be used in accordance with the terms of that license A summary of the Software License is included in this document Restricted Rights Legend Use duplication or disclosure by the United States Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Notice for All Other Executive Agencies Notwithstanding any other license agreement that may pertain to or accompany the delivery of this computer software the rights of the United States Government regarding its use reproduction and disclosure are as set forth in the Commercial C2. l phoniques et de la tuyauterie m tallique interne sont raccord es ensemble Cette mesure de s curit est particuli rement importante en milieu rural Attention Les utilisateurs ne doivent pas proc der ces raccordements eux m mes mais doivent plut t faire appel aux pouvoirs de r glementation en cause ou un lectricien selon le cas 108305 Rev D Canada Requirements Only continued Canadian Department of Communications Radio Interference Regulations This digital apparatus Access Feeder Node Access Link Node Access Node Access Stack Node Backbone Concentrator Node Backbone Concentrator Node Switch Backbone Link Node Backbone Link Node Switch Concentrator Node Feeder Node Link Node does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications Reglement sur le brouillage radio lectrique du minist re des Communications Cet appareil num rique Access Feeder Node Access Link Node Access Node Access Stack Node Backbone Concentrator Node Backbone Concentrator Node Switch Backbone Link Node Backbone Link Node Switch Concentrator Node Feeder Node Link Node respecte les limites de bruits radio lectriques visant les appareils num riques de classe A prescrites dans le R glement sur le brouillage radio lectrique du minist re des Communications du Canada 108305 Rev D Bay Netw
3. 2 When you are finished sockets SI 1 SI 2 SI 3 SI 4 and U85 are all populated Proceed to Attaching the Upgrade Label 12 108305 Rev D Upgrading the FRE 2 Processor Module Attaching the Upgrade Label Your upgrade kit comes with three labels 16MB Upgrade 32MB Upgrade and 64MB Upgrade Before you reinstall the FRE 2 processor module in the router apply the appropriate label to the FRE 2 processor module extractor that does not already have a label on it Be sure to attach the label that shows the amount of memory you now have on your FRE 2 processor module To apply the label remove it from the paper backing and press it into place Reinstalling the FRE 2 Processor Module After you upgrade the FRE 2 processor module reinstall it in the router s slot as follows 1 Holding the board extractors on the FRE 2 processor module open slide the FRE 2 processor module into the card guide You cannot install the FRE 2 processor module in Slot 1 of the BLN or BLN 2 router or in Slot 7 ofthe BCN router These slots are reserved for a system resource module 2 Push the board forward gently ensure that the connector in the middle engages 3 Push the extractors forward to lock the board in place Note Slide the board out and repeat Steps 1 through 3 if the extractors do not lock into place easily When you insert a FRE 2 processor module into a slot and the router determines that power is stable for th
4. 30 days after the receipt of written notice from Bay Networks Upon termination of this license licensee shall discontinue all use of the Software and return the Software and Documentation including all copies to Bay Networks Licensee s obligations under this license shall survive expiration or termination of this license 108305 Rev D vii Contents About This Guide Ordering Bay Networks Publications comic ic dd XV Technical Support and Online Services Bay Networks Customer Serioa ne ee xviii Bay Networks Inlormalion Services unica xix celal A nn er xix Customer Bene FTP suicida iris xix ts A A XX DOME SVE usa XX MAPAS Tess aa xxi RO RE PR AS xxi Upgrading the FRE 2 Processor Module FRE Processor Module Upgrade Procedure u nase 1 Removing he Fom BEZa anne 1 Allaching ihe Antistallc WAS Stan rer 2 PIC movia The EMG Shield cosa iia 3 Removing the FRE 2 Processor Module ns apa 6 Upgrading the FRE 2 Processor Module u een 7 Upgradima rom ME to 16 MB asias dE ia 8 Upgrading Trom S MB or 16 MB to 32 MB une 10 Upgrading from 16 MB to 64 MB FRE 2 060 Only esseesteeeeeeeeeeeees Er Upgrading from 32 MB to 64 MB FRE 2 060 Only cocoocccnncccccnocanonocininanananancnnno 12 Attaching me Uporade Label seen 13 Reinstalling the FRE 2 Processor Module aan 13 PROCESS MOINE the ROEF scan arena ge 13 108305 Rev D ix Figures Figure 1 Removing the Promi Bel sent ne a tte 2 Figure 2 Connectin
5. Bay Networks is not subject to restricted use on any Equipment however unless otherwise specified on the Documentation each licensed copy of such Software may only be installed on one hardware item at any time Licensee may use the Software with backup Equipment only if the Equipment with which or for which it was acquired is inoperative Licensee may make a single copy of the Software but not firmware for safekeeping archives or backup purposes Licensee may modify Software but not firmware or combine it with other software subject to the provision that those portions of the resulting software which incorporate Software are subject to the restrictions of this license Licensee shall not make the resulting software available for use by any third party Neither title nor ownership to Software passes to licensee Licensee shall not provide or otherwise make available any Software in whole or in part in any form to any third party Third parties do not include consultants subcontractors or agents of licensee who have licensee s permission to use the Software at licensee s facility and who have agreed in writing to use the Software only in accordance with the restrictions of this license Third party owners from whom Bay Networks has acquired license rights to software that is incorporated into Bay Networks products shall have the right to enforce the provisions of this license against licensee Licensee shall not remove or o
6. When the SIMM is properly inserted the two tiny vertical black poles on the SIMM socket should line up with the two holes in the SIMM 6 Repeat Steps 3 through 5 to install the other 72 pin SIMM in socket SI 4 7 Install the 30 pin SIMM in socket U85 using the procedure described in Steps 3 through 5 When you are finished sockets SI 3 SI 4 and U85 are populated Sockets SI 1 and SI 2 should be empty Proceed to Attaching the Upgrade Label Upgrading from 16 MB to 64 MB FRE 2 060 Only If you are upgrading a FRE 2 060 processor module from 16 MB to 64 MB your upgrade kit contains four identical 72 pin SIMMs and one 30 pin SIMM To upgrade the FRE 2 060 processor module to 64 MB 1 Using Figure 7 as a reference locate SIMM sockets SI 1 SI 2 SI 3 SI 4 and U85 on your FRE 2 processor module Depending on the current configuration there will be SIMMs populating some or all of these sockets 2 Remove any SIMMs currently populating sockets SI 1 SI 2 SI 3 SI 4 or U85 a Pull back on the retainers grasping the edges of the SIMM to release it b Gently lift up and pull out the SIMM 3 Holding one of the new 72 pin SIMMs by its edges turn it so the keyed notched side faces the center of socket SI 3 refer to Figure 8 4 Insert the SIMM into the socket at an angle of about 30 degrees from the vertical 5 Gently push down on the module so that the retainers grasp the SIMM locking it into place r
7. by the University of California Berkeley The name of the University may not be used to endorse or promote products derived from such portions of the software without specific prior written permission SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In addition the program and information contained herein are licensed only pursuant to a license agreement that contains restrictions on use and disclosure that may incorporate by reference certain limitations and notices imposed by third parties ji 108305 Rev D Electromagnetic Emissions Meets requirements of FCC Part 15 Class A EN 55 022 CISPR 22 1985 Class A lt and Class B gt VCCI Class 1 ITE Canada Requirements Only Canada CS 03 Rules and Regulations Note The Canadian Department of Communications label identifies certified equipment The certification means that the equipment meets certain telecommunications network protective operations and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s
8. bscure any copyright patent trademark trade secret or similar intellectual property or restricted rights notice within or aff xed to any Software and shall reproduce and aff x such notice on any backup copy of Software or copies of software resulting from modification or combination performed by licensee as permitted by this license vi 108305 Rev D Bay Networks Software License continued 10 11 12 Licensee shall not reverse assemble reverse compile or in any way reverse engineer the Software Note For licensees in the European Community the Software Directive dated 14 May 1991 as may be amended from time to time shall apply for interoperability purposes Licensee must notify Bay Networks in writing of any such intended examination of the Software and Bay Networks may provide review and assistance Notwithstanding any foregoing terms to the contrary if licensee licenses the Bay Networks product Site Manager licensee may duplicate and install the Site Manager product as specified in the Documentation This right is granted solely as necessary for use of Site Manager on hardware installed with licensee s network This license will automatically terminate upon improper handling of Software such as by disclosure or Bay Networks may terminate this license by written notice to licensee if licensee fails to comply with any of the material provisions of this license and fails to cure such failure within thirty
9. ch aux installations du service de t l communications local L appareillage doit aussi tre raccord selon des m thodes accept es Dans certains cas le c blage interne du service de t l communications utilis pour une ligne individuelle peut tre allong au moyen d un connecteur certifi prolongateur t l phonique Le client doit toutefois prendre note qu une telle installation n assure pas un service parfait en tout temps Les r parations de l appareillage certifi devraient tre confi es un service d entretien canadien d sign par le fournisseur En cas de r paration ou de modification effectu es par l utilisateur ou de mauvais fonctionnement de l appareillage le service de t l communications peut demander le d branchment de l appareillage Pour leur propre s curit les utilisateurs devraient s assurer que les mises la terre des lignes de distribution d lectricit des lignes t l phoniques et de la tuyauterie m tallique interne sont raccord es ensemble Cette mesure de s curit est particuli rement importante en milieu rural Attention Les utilisateurs ne doivent pas proc der ces raccordements eux m mes mais doivent plut t faire appel aux pouvoirs de r glementation en cause ou un lectricien selon le cas 108305 Rev D jii Canada Requirements Only continued D O C Explanatory Notes Equipment Attachment Limitations The Canadian Department of Communication
10. e oe Be s j E CE e o cit anus BN0072B DO PAME Figure 7 Location of SIMM Sockets on FRE 2 Processor Module Upgrading from 8 MB to 16 MB If you are upgrading a FRE 2 processor module from 8 MB to 16 MB your upgrade kit contains two identical 72 pin SIMMs To upgrade the FRE 2 processor module to 16 MB 1 Using Figure 7 as a reference locate SIMM sockets SI 1 and SI 2 on your FRE 2 processor module Sockets SI 1 and SI 2 should be empty 2 Holding one of the new SIMMs by its edges turn it so the keyed notched side faces the center of socket SI 1 Figure 8 3 Insert the SIMM into the socket at an angle of about 30 degrees from the vertical 8 108305 Rev D Upgrading the FRE 2 Processor Module b Z Ss A320008A Figure 8 Inserting a SIMM into a Socket 4 Gently push down on the module so that the retainers grasp the SIMM locking it into place Figure 9 When the SIMM is properly inserted the two tiny vertical black poles on the SIMM socket should line up with the two holes in the SIMM 5 Repeat Steps 2 through 4 to insta
11. e slot the FRE 2 processor module automatically resets as follows 1 Itexecutes the diagnostics image resident on the onboard Flash memory 2 It completes the boot process Reassembling the Router After you reinstall the FRE 2 processor module reassemble the router as follows 108305 Rev D 13 Upgrading the FRE 2 Processor Module 1 To reassemble a BLN or BLN 2 router slide the top of the board retainer bracket into its designated ridge and align the bottom of the bracket with the screw hole at the bottom of the chassis refer to Figure 6 To reassemble a BCN router skip to Step 3 2 Use a Phillips screwdriver to secure the board retainer bracket to the chassis 3 Disconnect the wrist strap from the chassis 4 Replace the EMC shield as follows a Position the EMC shield in front of the chassis b Tighten the captive thumbscrews that fasten the EMC shield to the chassis 5 Insert the wrist strap into its package at the back of the front bezel 6 Replace the front bezel as follows a Align the mounting retainers on the inside of the bezel with the holes on the front of the EMC shield b Push the sides of the bezel into place Once the front bezel is in place the FRE 2 processor module upgrade is complete 14 108305 Rev D
12. efer to Figure 9 When the SIMM is properly inserted the two tiny vertical black poles on the SIMM socket should line up with the two holes in the SIMM 108305 Rev D 11 Upgrading the FRE 2 Processor Module 6 Repeat Steps 3 through 5 to install the other 72 pin SIMMs in sockets SI 1 SI 2 and SI 4 Install the 30 pin SIMM in socket U85 using the same installation method described in Steps 3 through 5 When you are finished sockets SI 1 through SI 4 and socket U85 are populated Proceed to Attaching the Upgrade Label Upgrading from 32 MB to 64 MB FRE 2 060 Only If you are upgrading a FRE 2 060 processor module from 32 MB to 64 MB your upgrade kit contains two identical 72 pin SIMMs To upgrade the FRE 2 060 processor module to 64 MB 1 5 Using Figure 7 as a reference locate SIMM sockets SI 1 and SI 2 on your FRE 2 processor module Sockets SI 1 and SI 2 should be empty Holding one of the new SIMMs by its edges turn it so the keyed notched side faces the center of socket SI 1 refer to Figure 8 Insert the SIMM into the socket at an angle of about 30 degrees from the vertical Gently push down on the module so that the retainers grasp the SIMM locking it into place refer to Figure 9 When the SIMM is properly inserted the two tiny vertical black poles on the SIMM socket should line up with the two holes in the SIMM Repeat Steps 2 through 4 to install the other SIMM in socket SI
13. g the Wrist Strap Jack to the Antistatic Receptacle 0 3 Figure 3 EMC Sheldon BEN FAOUET ui 4 Figure 4 EMG Shield on BLN ROLIET aan ee 4 Figure 5 BMC Shield on BEN Bauer ere 5 Figure 6 Rear View of a BLN ROUET cuarta 6 Figure 7 Location of SIMM Sockets on FRE 2 Processor Module 8 Figure 8 Inserting a SIMM into a Socket aeg 9 Figure 9 Bei SIT IMO PIES ee een 10 108305 Rev D xi Tables Table 1 Identifying the FRE 2 Processor Module occcconocccccconoooncccnonononcnncannnnnnncnnns 7 108305 Rev D xiii About This Guide If you are responsible for configuring and managing Bay Networks routers you need to read this guide This guide provides instructions for upgrading the FRE 2 processor module Ordering Bay Networks Publications To purchase additional copies of this document or other Bay Networks publications order by part number from the Bay Networks Press at the following telephone or fax numbers e Telephone U S Canada 1 888 4BAYPRESS e Telephone International 1 510 490 4752 e Fax 1 510 498 2609 You can also use these numbers to request a free catalog of Bay Networks Press product publications 108305 Rev D ix Technical Support and Online Services To ensure comprehensive network support to our customers and partners worldwide Bay Networks Customer Service has Technical Response Centers in key locations around the globe e B
14. ic electricity from your body to the chassis of the Bay Networks router thereby avoiding discharge to sensitive electronic components Caution Electrostatic discharge can damage hardware You must wear the antistatic wrist strap to protect your equipment from damage whenever you remove install configure or handle FRE modules To attach the antistatic wrist strap 1 Locate the wrist strap on the inside of the front bezel 2 Remove the strap and cable with jack from the back of the front bezel 3 Verify that the cable is attached to the wrist strap 2 108305 Rev D Upgrading the FRE 2 Processor Module 4 Insert your hand inside the wrist strap Adjust the strap to ensure that the metal buckle inside the strap is in contact with your skin 5 Insert the jack into the antistatic receptacle Figure 2 QMC0002A Figure 2 Connecting the Wrist Strap Jack to the Antistatic Receptacle Removing the EMC Shield To access the FRE 2 processor module first remove the EMC shield as follows 1 Loosen the captive thumbscrews that fasten the EMC shield to the chassis Figure 3 Figure 4 or Figure 5 depending on your router model 2 Remove the EMC shield from the chassis removed for more than 5 minutes because the router may overheat Also the BCN router has temperature sensors that may not detect an overheating condition when the shield is removed Caution Do not operate a Bay Networks router w
15. illerica Massachusetts e Santa Clara California e Sydney Australia e Tokyo Japan e Valbonne France The Technical Response Centers are connected via a redundant Frame Relay Network to a Common Problem Resolution system enabling them to transmit and share information and to provide live around the clock support 365 days a year Bay Networks Information Services complement the Bay Networks Service program portfolio by giving customers and partners access to the most current technical and support information through a choice of access retrieval means These include the World Wide Web CompuServe Support Source CD Customer Support FTP and InfoFACTS document fax service 108305 Rev D xi Upgrading the FRE 2 Processor Module Bay Networks Customer Service If you purchased your Bay Networks product from a distributor or authorized reseller contact that distributor s or reseller s technical support staff for assistance with installation configuration troubleshooting or integration issues Customers can also purchase direct support from Bay Networks through a variety of service programs As part of our PhonePlus program Bay Networks Service sets the industry standard with 24 hour 7 days a week telephone support available worldwide at no extra cost Our complete range of contract and noncontract services also includes equipment staging and integration installation support on site services and replacement parts deliver
16. inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent the degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Canada CS 03 R gles et r glements Note L tiquette du minist re des Communications du Canada indique que l appareillage est certifi c est dire qu il respecte certaines exigences de s curit et de fonctionnement visant les r seaux de t l communications Le minist re ne garantit pas que l appareillage fonctionnera la satisfaction de l utilisateur Avant d installer l appareillage s assurer qu il peut tre bran
17. ith the EMC shield 108305 Rev D 3 Upgrading the FRE 2 Processor Module o S a AE A BACKBONE NODE a le O x ie a o E Figure 3 EMC Shield on BLN Router O Les EMC shield Thumbscrews LO 7 places BNO019A le Thumbscrews 6 places _ 1 EN shield Figure 4 EMC Shield on BLN 2 Router BN0018A 108305 Rev D Upgrading the FRE 2 Processor Module sackeonenone gZ o S NT EMC shield en E Al 10 places sur RRR IR X oe x amp Se SN BN0020A Figure 5 EMC Shield on BCN Router 108305 Rev D 5 Upgrading the FRE 2 Processor Module Removing the FRE 2 Processor Module To remove the FRE 2 processor module from the router Danger A potential energy hazard exists during power on hot swap service AN of FRE 2 modules Do not remove more than two adjacent boards brackets without turning off the unit and removing the power cord 1 Remove the board retainer bracket if the router is a BCN go to Step 2 A single screw fastens the bottom of the board retainer bracket to the chassis Figure 6 Remove the screw and then the board retainer bracket 2 Gently pull the board extractors at the end
18. ity or electrician as appropriate Notes explicatives du ministere des Communications limites visant les accessoires L tiquette du minist re des Communications du Canada indique que l appareillage est certifi c est dire qu il respecte certaines exigences de s curit et de fonctionnement visant les r seaux de t l communications Le minist re ne garantit pas que l appareillage fonctionnera la satisfaction de l utilisateur Avant d installer l appareillage s assurer qu il peut tre branch aux installations du service de t l communications local L appareillage doit aussi tre raccord selon des m thodes accept es Dans certains cas le c blage interne du service de t l communications utilis pour une ligne individuelle peut tre allong au moyen d un connecteur certifi prolongateur t l phonique Le client doit toutefois prendre note qu une telle installation n assure pas un service parfait en tout temps Les r parations de l appareillage certifi devraient tre confi es un service d entretien canadien d sign par le fournisseur En cas de r paration ou de modification effectu es par l utilisateur ou de mauvais fonctionnement de l appareillage le service de t l communications peut demander le d branchment de l appareillage Pour leur propre s curit les utilisateurs devraient s assurer que les mises la terre des lignes de distribution d lectricit des lignes t
19. ll the other SIMM in socket SI 2 When you are finished sockets SI 1 SI 2 SI 3 SI 4 and U85 are all populated Proceed to Attaching the Upgrade Label 108305 Rev D Upgrading the FRE 2 Processor Module Retainer Black poles on socket must line up with holes in SIMM Ey DA Y A A320009A Figure 9 Locking a SIMM into Place Upgrading from 8 MB or 16 MB to 32 MB If you are upgrading a FRE 2 or FRE 2 060 processor module from 8 or 16 MB to 32 MB your upgrade kit contains two identical 72 pin SIMMs and one 30 pin SIMM To upgrade the FRE 2 processor module to 32 MB 1 Using Figure 7 as a reference locate SIMM sockets SI 1 SI 2 SI 3 SI 4 and U85 on your FRE 2 processor module Depending on the current configuration there will be SIMMs populating some or all of these sockets To remove any SIMMs currently populating sockets SI 1 SI 2 SI 3 SI 4 or U85 a Pull back on the retainers grasping the edges of the SIMM to release it b Gently lift up and pull out the SIMM Holding one of the new 72 pin SIMMs by its edges turn it so the keyed notched side faces the center of socket SI 3 refer to Figure 8 Insert the SIMM into the socket at an angle of about 30 degrees from the vertical 10 108305 Rev D Upgrading the FRE 2 Processor Module 5 Gently push down on the module so that the retainers grasp the SIMM locking it into place refer to Figure 9
20. of the module toward you The extractors swing open pushing the module out until you can remove it BACKBONE NODE Air flow module Board retainer bracket 1 screw BN0021A Figure 6 Rear View ofa BLN Router 3 Locate the part number label affixed to one of the board extractors 4 Refer to Table 1 to determine whether you have a FRE 2 or FRE 2 060 processor module 6 108305 Rev D Table 1 Upgrading the FRE 2 Processor Module Identifying the FRE 2 Processor Module Part Number Processor Module 106450 xx FRE 2 111316 xx FRE 2 109372 xx FRE 2 060 Note xx indicates memory size Upgrading the FRE 2 Processor Module Figure 7 shows the location of the single inline memory module SIMM sockets on a FRE 2 processor module The module shown in Figure 7 is configured with 8 MB of DRAM For this configuration sockets SI 3 SI4 and U85 are populated with SIMMs Sockets SI 1 and SI 2 are empty Use Figure 7 as a reference when you upgrade your FRE 2 processor module Depending on which upgrade kit you ordered proceed to one of the following sections Upgrading from 8 MB to 16 MB Upgrading from 8 MB or 16 MB to 32 MB Upgrading from 16 MB to 64 MB FRE 2 060 Only Upgrading from 32 MB to 64 MB FRE 2 060 Only 108305 Rev D Upgrading the FRE 2 Processor Module SIMM sockets 00000000 000000008 o
21. omputer Software Restricted Rights clause at FAR 52 227 19 Trademarks of Bay Networks Inc ACE AFN AN Bay Networks BCN BLN BN BNX CN FN FRE GAME LN Optivity PPX SynOptics SynOptics Communications Wellfleet and the Wellfleet logo are registered trademarks and ANH ASN BayeSIS BCNX BLNX EZ Install EZ Internetwork EZ LAN PathMan PhonePlus Quick2Config RouterMan SPEX Bay Networks Press the Bay Networks logo and the SynOptics logo are trademarks of Bay Networks Inc Third Party Trademarks All other trademarks and registered trademarks are the property of their respective owners Statement of Conditions In the interest of improving internal design operational function and or reliability Bay Networks Inc reserves the right to make changes to the products described in this document without notice Bay Networks Inc does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Portions of the code in this software product are Copyright 1988 Regents of the University of California All rights reserved Redistribution and use in source and binary forms of such portions are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use acknowledge that such portions of the software were developed
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23. red contact with a valid Site ID can e View a listing of support cases and determine the current status of any open case Case history data includes severity designation and telephone e mail or other logs associated with the case e Customize the listing of cases according to a variety of criteria including date severity status and case ID e Log notes to existing open cases e Create new cases for rapid efficient handling of noncritical network situations e Communicate directly via e mail with the specific technical resources assigned to your case The Bay Networks URL is http www baynetworks com Customer Service is a menu item on that home page Customer Service FTP Accessible via URL ftp support baynetworks com 134 177 3 26 this site combines and organizes support files and documentation from across the Bay Networks product suite including switching products from our Centillion and Xylogics business units Central management and sponsorship of this FTP site lets you quickly locate information on any of your Bay Networks products 108305 Rev D xiii Upgrading the FRE 2 Processor Module Support Source CD This CD ROM sent quarterly to all contracted customers is a complete Bay Networks Service troubleshooting knowledge database with an intelligent text search engine The Support Source CD contains extracts from our problem tracking database information from the Bay Networks Forum on Comp
24. s label identifies certified equipment This certification meets certain telecommunication network protective operational and safety requirements The department does not guarantee the equipment will operate to the users satisfaction Before installing the equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above condition may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection author
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26. upgrade a FRE 2 processor module Remove the router s front bezel Attach the antistatic wrist strap to your wrist Remove the router s electromagnetic compatibility EMC shield Remove the FRE 2 processor module you want to upgrade Upgrade the FRE 2 processor module Reinstall the FRE 2 processor module SUN CR E 2 y E Reassemble the router Depending on your router model you will need a Phillips or standard screwdriver to replace hardware components Removing the Front Bezel To upgrade the FRE 2 processor module you must first remove it from the router You begin by removing the router s front bezel front panel as follows 1 Using both hands pull the bottom of the front bezel forward to remove it from the router Figure 1 2 Remove the bezel from the chassis 108305 Rev D 1 Upgrading the FRE 2 Processor Module To remove front bezel pull top of BCN BLN 1 u MR Bay Networks f MR Bay Networks c BLN 2 u MR Bay Networks E jo E E BEN To remove front bezel pull bottom of BLN and BLN 2 QMC0001A Figure 1 Removing the Front Bezel Attaching the Antistatic Wrist Strap We ship an antistatic wrist strap with each user serviceable router You must wear the antistatic wrist strap to direct the discharge of stat
27. y within approximately 4 hours To purchase any of the Bay Networks support programs or if you have questions on program features use the following numbers Region Telephone Number Fax Number United States and 1 800 2LANWAN enter Express Routing 508 670 8766 Canada Code ERC 290 when prompted 508 436 8880 direct Europe 33 92 968 300 33 92 968 301 Asia Pacific Region 612 9927 8800 612 9927 8811 Latin America 407 997 1713 407 997 1714 In addition you can receive information on support programs from your local Bay Networks field sales office or purchase Bay Networks support directly from your authorized partner xii 108305 Rev D Technical Support and Online Services Bay Networks Information Services Bay Networks Information Services provide up to date support information as a first line resource for network administration expansion and maintenance This information is available from a variety of sources World Wide Web The Bay Networks Customer Support Web Server offers a diverse library of technical documents software agents and other important technical information to Bay Networks customers and partners A special benefit for contracted customers and resellers is the ability to access the Web Server to perform Case Management This feature enables your support staff to interact directly with the network experts in our worldwide Technical Response Centers registe
28. you re on line with your CompuServe account you can reach us with the command GO BAYNET xiv 108305 Rev D InfoFACTS Technical Support and Online Services InfoFACTS is the Bay Networks free 24 hour fax on demand service This automated system has libraries of technical and product documents designed to help you manage and troubleshoot your Bay Networks products The system responds to a fax from the caller or to a third party within minutes of being accessed To use InfoFACTS in the United States or Canada call toll free 1 800 786 3228 Outside of North America toll calls can be made to 1 408 764 1002 In Europe toll free numbers are also available for contacting both InfoFACTS and CompuServe Please check our Web page for the listing in your country How to Get Help Use the following numbers to reach your Bay Networks Technical Response Center Technical Response Center Telephone Number Fax Number Billerica MA 1 800 2LANWAN 508 670 8765 Santa Clara CA 1 800 2LANWAN 408 764 1188 Valbonne France 33 92 968 968 Sydney Australia 612 9927 8800 612 9927 8811 Tokyo Japan 81 3 5402 0180 33 92 966 998 81 3 5402 0173 108305 Rev D XV Upgrading the FRE 2 Processor Module This document describes how to upgrade the Fast Routing Engine 2 FRE 2 processor module memory FRE 2 Processor Module Upgrade Procedure To
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