Avaya 186U User's Manual
Contents
1. AVAYA PSN PSNOO00186u Publication date 17 Mar 2005 Issue 1 Issue date 17 Mar 2005 Severity level Medium Name of problem Exports to Rich Text Format do not work Products affected Basic Call Management System Reporting Desktop Product Support Notice 2004 Avaya Inc All Rights Reserved Crystal report 8 5 Problem description Exports to RTF format do not work in R2 4 but do not introduce performance issues or cause the client or server to hang The export simply is not performed The system is readily available to execute other selections No functionality issues Resolution Exports to RTF format don t work in R2 4 but do not introduce performance issues or cause the client or server to hang The export simply isn t performed The system 1s readily available to execute other selections No functionality issues with the exception that the failed export disables the ability to modify the Report Properties The report must be closed and reopened or another export must be performed to a different export format Remarks For additional support contact your Authorized Service Provider Depending on your coverage entitlements additional support may incur charges Support is provided per your warranty or service contract terms unless otherwise specified Disclaimer ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED AS IS AVAYA INC ON BEHALF OF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES HEREINAFTER CO2. LLECTIVELY REFERRED TO AS AVAYA DISCLAIMS ALL WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS SYSTEMS IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN INCLUDING DIRECT INDIRECT CONSEQUENTIAL DAMAGES LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA All trademarks identified by or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners 2004 Avaya Inc All Rights Reserved Page 1 of 1
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