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Avaya one-X Deskphone Value Edition 1600 Series Administrator's Guide

1. Internal extension telephone number length Specifies the number of digits associated with internal extension numbers by the algorithm that dials calls from the incoming Call Log or from Web pages Range 1 or 2 digits from 3 to 10 Telephone international access code The maximum number of digits if any dialed to access public network international trunks by the algorithm that dials calls from the incoming Call Log or from Web pages Range 0 4 digits Telephone long distance access code The digit if any dialed to access public network long distance trunks by the algorithm that dials calls from the incoming Call Log or from Web pages Range 1 digit or Null 3 of 6 64 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Administering Options for the 1600 Series IP Telephones Table 7 1600 Series IP Telephone Customizable System Parameters continued Parameter Name Default Value Description and Value Range PHNLDLENGTH PHNOL PHY1STAT PHY2PRIO PHY2STAT PHY2VLAN PROCPSWD PROCSTAT REREGISTER 10 Null 20 Length of national telephone number The number of digits in the longest possible national telephone number by the algorithm that dials calls from the incoming Call Log or from Web pages Range 1 or 2 digits from 3 to 10 Range 1 or 2 ASCII numeric characters from 5 to 15 Outside line access code
2. css 105 Application File and Upgrade Script Choosing 56 Application Files and Telephone Software 55 Application Files and Scripts for 1600 Series IP Telephones 56 Application Status Flag APPSTAT 98 Application Status Flags and Their Meaning 98 Applications and Options Administering 95 Applications Customizing 95 Application specific parameters administering 15 APPSTAT 7 Les E Xo Ee te ce 98 Assessment of Network s s 21 B Backup os ca oso geom ck e hn 92 Backup File Formats 92 Backup Options and Non Password Parameters Saved93 Backup Restore noa oaoa a a ee en 91 Index Backup Restore HTTP Configuration 50 buttonlabels cll 35 C Call Server Requirements 31 Call Transfer Considerations 35 Checklist Administrative 17 Clear Procedure aooo a 2 Communication Manager Administration 31 Contents of the Settings File 58 Customizable System Parameters 62 Customizing 1600 Series IP Telephone Applications and ODIONS s shake um dom Sen e Ge Ro dun 95 D Debug Procedure 1 2 2 5 2 eee 74 DHCP and File Servers 2 2 2 2 04 37 DHCP Generic Setup lcs 38 DHCP options 0 39 DHCP Server leen 22 DHCP Server Administration 38 DHCPServer
3. see The Application Status Flag APPSTAT on page 98 During backup file restoration user activity is prohibited until a Restore successful or Restore Failed message displays When a restore attempt fails if a retrieved file has no valid data or if a retrieved file cannot be successfully stored a Retrieval Failed message displays at the telephone until the user takes another action Data retrieval considerations are as follows When you create a backup file rather than edit an existing one be sure to create the file with UTF 16 LE little endian characters with Byte Order Mark BOM for LE of OxFFFE Backup saves data values using the generic format name value For specific formats see Backup All identifiers for example names are interpreted in a case insensitive manner but the case of parameter values Contact names and numbers is preserved Spaces preceding within or following a name are treated as part of the name CR and lt LF gt UTF 16 characters 0x000D and 0x0004A respectively are interpreted as line termination characters Blank lines are ignored When an identifier is not recognized or is invalid the entire line is ignored Likewise if an identifier is valid but the data itself is invalid or incomplete the line is ignored When an identifier is valid with valid and complete data but the data is not applicable to the current state of the telephone the data is retained for possible use later and i
4. requested 9 t gg Port Operating System selected a new port is used for each file HTTP Read R iM Mad Port 1024 5000 4 SS PRAYS GEREI gg Port 80 Operating System selected a new port lt is used for each file HTTPS Data ACKs amp Errors TCP IP Port Operating System requested 7 gt lM selected a new port is used for each file Port 1024 5000 DNS Be AP DNS Server Operating System Port 53 selected E issue 1 June 2007 29 Network Requirements Security For information about toll fraud see the DEFINITY Avaya Communication Manager or Avaya Distributed Office documents on the Avaya support Web site The 1600 Series IP Telephones cannot guarantee resistance to all Denial of Service attacks However there are checks and protections to resist such attacks while maintaining appropriate service to legitimate users You also have a variety of optional capabilities to restrict or remove how crucial network information is displayed or used These capabilities are covered in more detail in Chapter 5 Server Administration e Support signaling channel encryption while registering and when registered with appropriately administered Avaya Media Servers Note Signaling and audio are not encrypted when unnamed registration is effective e Restricting the response of the 1600 Series IP Telephones to SNMP queries to only IP addresses on a list you specify e Specifying an
5. the Avaya Media Server at which the IP telephones are registered If a telephone is in Japan but its media server is in the United States set the PHNCC value to 1 for the United States In all cases the digits the telephones insert and dial are subject to standard Avaya Media Server features and administration This includes Class of Service COS Class of Restriction COR Automatic Route Selection ARS and so on As indicated in Table 7 you can administer the system parameter ENHDIALSTAT to turn off the Enhanced Local Dialing feature The system values relevant to the Enhanced Dialing Feature are PHNCC the international country code of the media server For example 1 for the United States 44 for the United Kingdom and so on PHNDPLENGTH the length of the dial plan on the media server PHNIC the digits the media server dials to access public network international trunks For example 011 for the United States PHNLD the digit dialed to access public network long distance trunks on the media server PHNLDLENGTH the maximum length in digits of the national telephone number for the country in which the Avaya Media Server is located PHNOL the character s dialed to access public network local trunks on the media server 90 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Backup Restore Backup Restore The 1600 Series IP Telephones support the
6. 16 601448 Avaya one X Deskphone Value Edition 1600 Series IP Telephones BM32 Button Module User Guide Document Number 16 601450 Avaya one X Deskphone Value Edition 1600 Series IP Telephone Wall Mount Instructions Document Number 16 601453 Avaya one X Deskphone Value Edition 1600 Series IP Telephone Stand Instructions Document Number 16 601451 Avaya one X Deskphone Value Edition 1603 IP Telephone Quick Reference Document Number 16 601445 Avaya one X Deskphone Value Edition 1608 IP Telephone Quick Reference Document Number 16 601447 Avaya one X Deskphone Value Edition 1616 IP Telephone Quick Reference Document Number 16 601449 Issue1 June2007 11 Introduction See Appendix B Related Documentation for a list of non Avaya documents such as those published by the Internet Engineering Task Force IETF and the International Telecommunication Union ITU 12 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Chapter 2 Administration Overview and Requirements 1600 Series IP Telephones The 1600 Series IP Telephones currently support the H 323 signaling protocol The H 323 standard provides for real time audio video and data communications transmission over a packet network An H 323 telephone protocol stack comprises several protocols H 225 for registration admission status RAS and call signaling H 245 for control signaling Real Time Tr
7. 2 SSs4GR54 55 824 SESewS5e 436 70 IEEE SOLIA 4 46 6 RS OWNS 66 OORT 2 ES OEE SET REESE SG 70 802 1X Pass Through and Proxy Logoff ee eae 71 802 1X Supplicant Operation l l rnlrn 71 Local Administrative Options Using the Telephone Dialpad 72 Clear PIDCBUUEFB 44 vy aco don dO o ROO Re ea 73 Disable Enable Debug Mode rs 74 Lodi Pc TIT 75 Reset System Values l c rns 76 Restart the Telephone lll ee 77 interlace CONNGL i oom oe a6 3 399 SES wie eas ae Oe See eS 78 The View Administrative Option 2 0 2 eee ee 79 Static Addressing Installation 82 Disable Enable Event Logging 2 eee eee eee 85 Se a px Ew A E m ee ee ee ee e de oe 86 Self Test Procedure cc cc ace wesc eee weet deans 87 Language SSISCHON i 4 vv ooo oo 309 o ee Dee 88 Enhanced Local Dialing 4x ex 9g Sees Shee SOS ETERLI 90 Backup HeslOlB 2 a see wR EE rebasa rris RS 91 Backup MM MM EECA DETAR ODD OO ES 92 BOSOM PTT TTITUTTMTI 93 Issue1 June2007 5 Contents Chapter 8 Administering Applications and Options 95 Customizing 1600 Series IP Telephone Applications and Options 95 The Application Status Flag APPSTAT crm 98 Appendix A Glossary of Terms 101 Appendix B Related Documentation 103 IETF DOCUINEHIS uuu cR EO
8. 62 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Administering Options for the 1600 Series IP Telephones Table 7 1600 Series IP Telephone Customizable System Parameters continued Parameter Name Default Value Description and Value Range HTTPDIR HTTPSRVR ICMPDU ICMPRED L2Q L2QVLAN LANGOSTAT LANGxFILE LANGSYS LOGLOCAL LOGSRVR Null Null Null Null 0 Null HTTP server directory path The path name prepended to all file names used in HTTP and HTTPS get operations during initialization Value 0 127 ASCII characters no spaces Null is a valid value Leading or trailing slashes are not required Text list of HTTP server addresses in dotted decimal or DNS format separated by commas 0 255 ASCII characters including commas Controls whether ICMP Destination Unreachable messages will be processed Values are 0 No 1 Send limited Port Unreachable messages 2 Send Protocol and Port Unreachable messages Controls whether ICMP Redirect messages will be processed Values are 0 No 1 Yes Controls whether Layer 2 frames have IEEE 802 1Q tags 0 auto 1 enabled 2 disabled 802 1Q VLAN Identifier 0 to 4094 Null is nota valid value and the value cannot contain spaces VLAN identifier used by IP telephones Set this parameter only when IP telephones are to use a VLAN that is separate from the default data VLAN If t
9. BAKLIGHTOFF Backup and Restore URI BRURI CNA Server Addresses CNASRVR 1 of 3 52 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Web Configuration Tool Table 6 Media Server Field Names amp Corresponding Script File Parameter Names continued Media Server Field Name Script File Parameter Name CNA Port Number CNAPORT 802 1X Supplicant Mode DOT1X DHCP Lease Violation Flag DHCPSTD Domain Name DOMAIN Domain Name Server DNSSRVR HTTP Server IP Address HTTPSRVR HTTP Directory HTTPDIR Send Destination Unreachable Messages ICMPDU Process Received Redirect Messages ICMPRED Layer 2 Frame Tagging L2Q 802 1A VLAN Identifier L2QVLAN System Wide Language LANGSYS English Language Selection Status LANGOSTAT Language File Name Event Log Security Level LANGXFILE with x being 1 4 LOGLOCAL Syslog Server Address LOGSRVR Management Complex IP Addresses MCIPADD Voice Mail Telephone Number MSGNUM User Options Access OPSTAT Telephone Country Code PHNCC Telephone Dial Plan Length PHNDPLENGTH International Access Code PHNIC Long Distance Access Code PHNLD National Telephone Length PHNLDLENGTH Outside Line Access Code PHNOL 2of3 issue 1 June 2007 53 Server Administration Table 6 Media Server Field Names amp Corresponding Script File Parameter Names continued Media Server Field Name Script File Parameter Name Ethernet Line Interface Status Seco
10. DHCP Server lll 46 Verifying the Installation of the DHCP Server 46 Adding DHCP Options ellen 48 Activating the New Scope llle 49 HTTP G nero SeluD 4 ees cb eee ESE DEEDES REE SH PARSER ES 49 HTTP Configuration for Backup Restore 2 0 ee ee eee ees 50 For lS Web Servers sis vo x DEDEDE HERDED ED HH OKS 50 Web Configuration Tool clle 52 4 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Contents Chapter 6 Telephone Software and Application Files 55 General DownloadProcess c l lll 55 BONNIE i ou 3 a Bom es Se RepE S UR See d SONO BON E E oS Sai E oe he 55 1600 Series IP Telephone Scripts and Application Files 56 Choosing the Right Application File and Upgrade Script File 56 Upgrade Script Fil 2 2 2229 oe ee Sede be SERRE ERE Ew RS 56 Settings File ob mu ou mx Son SSeS SEO GE S BOR SES SH EES 57 Contents of the Settings File c lnn 58 The GROUP System Value 1 1 ee llle sn 59 Chapter 7 Administering Telephone Options 61 Administering Options for the 1600 Series IP Telephones 61 VLAN Considerations llle 67 VLAN Default Value and Priority Tagging ns 67 VLAN Separation cc cc sav dees deeded eee ee tenn eu 68 DNS ROGIESSING 222422462
11. DNS name format separated by commas without intervening spaces 0 255 ASCII characters including commas Null is a valid value Voice mail telephone number Specifies the number to be dialed automatically when the telephone user presses the Message button Value 0 30 ASCII dialable characters 0 9 and and no spaces Null is a valid value Options status flag s 1 or 3 ASCII numeric digits indicate which options are user selectable The default of 111 grants access to all options and related applications Single digit valid values are 1 user can access all options including Logout 2 User can access only view oriented applications Three digit valid values are a concatenation of binary values in the form abc where each letter represents a 0 disabled off or 1 enabled on interpreted as a base settings for all user options and related applications except as noted in b or c b setting for view oriented applications for example the Network Information application as applicable C setting for Logout application if applicable The binary 0 does not allow an end user to see or invoke options and related applications The binary 1 allows full display and access to all options and related applications Telephone country code The administered international country code for the location by the algorithm that dials calls from the incoming Call Log or from Web pages Range 1 3 digits from 1 to 999
12. HTTP client to back up and restore the user specific data indicated in Table 12 For backup the telephone creates a file with all the user specific data if a backup file location is specified in system parameter BRUHI The file is sent to the server by an HTTP PUT message with appropriate success or failure confirmation For restore the initiating process must supply only the backup file name The file is requested from the server by an HTTP GET message If successful the file is returned to the initiating process otherwise a failure message is returned Backup and restore operations construct the URI used in the HTTP message from the value of the BRURI parameter and from the file name as follows e If BRURI ends with a forward slash the file name is appended e Otherwise a forward slash is appended to the BRURI value then the file name is appended to that Note A directory path and or a port number can be included in BRURI as specified in IETF RFCs 2396 and 3986 HTTP authentication is supported for both backup and restore operations The authentication credentials and realm are stored in re programmable non volatile memory which is not overwritten when new telephone software is downloaded Both the authentication credentials and realm have a default value of null set at manufacture or at any other time user specific data is removed from the telephone The new value s replace the currently stored values when HTTP authenti
13. S TO THE POINT OF PURCHASE WITHIN TEN 10 DAYS OF DELIVERY FOR A REFUND OR CREDIT Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone Products or pre installed on Hardware Hardware means the standard hardware Products originally sold by Avaya and ultimately utilized by End User License Type s Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Third party Components Certain software prog
14. SNMP community string for all SNMP messages the telephone sends e Restricting dialpad access to Local Administration Procedures such as specifying IP addresses with a password e Removing dialpad access to most Local Administration Procedures e Restricting the end user s ability to use a telephone Options application to view network data Registration and Authentication The Avaya Media Server supports using the extension and password to register and authenticate 1600 Series IP Telephones For more information see the current version of your call server administration manual 30 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Chapter 4 Voice System Administration Call Server Requirements Before you perform administration tasks ensure that the proper hardware is in place and your call server software is compatible with the 1600 Series IP Telephones Avaya recommends the latest PBX software and the latest IP telephone firmware Switch Compatibility and Aliasing IP Telephones As of this writing you must alias the telephones as follows for an Avaya Communication Manager system 1600 Series Telephone Model Aliased as Earliest Avaya Communication Manager Release 1603 4610 Avaya Communication Manager 3 0 1608 4610 Avaya Communication Manager 3 0 1616 4620 Avaya Communication Manager 3 0 BM32 EU24 Avaya Communication Manager 3 0 For more information about alia
15. Table 4 Parameters in Real Time Parameter Possible Values Received Audio Coding G 711 G711u G 711a G 726 G729A or G 729B Packet Loss No data or a percentage Late and out of sequence packets are counted as lost if they are discarded Packets are not counted as lost until a subsequent packet is received and the loss confirmed by the RTP sequence number Packetization Delay No data or an integer number of milliseconds The number reflects the amount of delay in received audio packets and includes any potential delay associated with the codec One way Network Delay No data or an integer number of milliseconds The number is one half the value RTCP computes for the round trip delay Network Jitter No data or an integer number of milliseconds reporting the Compensation Delay average delay introduced by the jitter buffer of the telephone The implication for LAN administration depends on the values the user reports and the specific nature of your LAN like topology loading and QoS administration This information gives the user an idea of how network conditions affect the audio quality of the current call Avaya assumes you have more detailed tools available for LAN troubleshooting IP Address Lists and Station Number Portability The 1600 Series IP Telephones provide the capability to specify IP address lists On startup or a reboot the telephone attempts to establish communication with these various network elements
16. The character s dialed including and if any to access public network local trunks by the algorithm that dials calls from the incoming Call Log or from Web pages Range 0 2 dialable characters including Null Ethernet line interface setting 1 auto negotiate 2 10Mbps half duplex 3 10Mbps full duplex 4 100Mbps half duplex 5 100Mbps full duplex and 6 1000Mbps full duplex if supported by the hardware Layer 2 priority value for frames received on or forwarded to the secondary Ethernet interface Set this parameter only when VLAN separation is 1 enabled Values are from 0 7 and correspond to the drop down menu selection Secondary Ethernet interface setting 0 Secondary Ethernet interface off disabled 1 auto negotiate 2 10Mbps half duplex 3 10Mbps full duplex 4 100Mbps half duplex 5 100Mbps full duplex and 6 1000Mbps full duplex if supported by the hardware VLAN identifier used by frames received on or forwarded to the secondary Ethernet interface Set this parameter only when VLAN separation is 1 enabled Value is 1 4 ASCII numeric digits from 0 to 4094 Null is not a valid value nor can the value contain spaces Text string containing the local dialpad procedure password Null or 1 7 ASCII digits If set password must be entered immediately after Mute is pressed and before entry of a procedure command for example VIEW Intended to facilitate restricted access to local procedures even when
17. button The telephone displays CallSv2snnn nnn nnn nnn New where nnn nnn nnn nnn is the current system value of the media server gatekeeper IP address Enter the Gatekeeper IP address followed by the button The telephone displays Router nnn nnn nnn nnn New where nnn nnn nnn nnn is the current system value of the gateway router IP address Enter the Gateway router IP address followed by the button The telephone displays Mask znnn nnn nnn nnn New where nnn nnn nnn nnn is the current system value of the IP netmask Enter the IP netmask followed by the button The telephone displays FileSv snnn nnn nnn nnn New where nnn nnn nnn nnn is the current system value of the HTTP HTTPS server IP address Issue 1 June 2007 83 Administering Telephone Options 6 10 Enter the File server followed by the button The telephone displays one of the following texts depending on the current setting of the system parameter NVL2Q 802 1Q If NVL2Q is 0 802 1Q auto change OK If NVL2Q is 1 802 1Q on change OK If NVL2Q is 2 802 1Q o0ff change OK Press to change 802 1Q to the next sequential value For example if the current value is 0 auto pressing changes it to 1 on and if the current value is 2 off pressing changes it to 0 auto The display is updated to show the current status of 802 1Q
18. command sequences are known Password is viewable not hidden Local dialpad Administrative procedures status O Local procedures enabled 1 all Administrative Options are disabled Registration timer in minutes Controls an H 323 protocol timer that should only be changed under very special circumstances by someone who fully understands the system operation impact Value is 1 120 4of 6 Issue1 June 2007 65 Administering Telephone Options Table 7 1600 Series IP Telephone Customizable System Parameters continued Parameter Name Default Value Description and Value Range RTCPMON SNMPADD SNMPSTRING STATIC SUBSCRIBELIST TPSLIST UNNAMEDSTAT Nal Null Null 0 Null Null Text string containing the 4 octet IP address of the RTCP monitor currently in use in dotted decimal or DNS Name format 0 15 ASCII characters no spaces Text string containing zero or more allowable source IP addresses for SNMP queries in dotted decimal or DNS format separated by commas with up to 255 total ASCII characters including commas Text string containing the SNMP community name string up to 32 ASCII characters no spaces Static programming override flag If set to 0 static programming never overrides call server DHCP or call server administered data If set to 1 static programming overrides only file server administered data If set to 2 static programming overrides onl
19. each IP telephone on the network The DHCP server provides the following information to the 1600 Series IP Telephones e IP address of the 1600 Series IP Telephone s e IP address of the Gatekeeper board on the Avaya Media Server e IP address of the HTTP or HTTPS server e he subnet mask e IP address of the router e DNS Server IP address Administer the LAN so each IP telephone can access a DHCP server that contains the IP addresses and subnet mask The IP telephone cannot function without an IP address The failure of a DHCP server at boot time leaves all the affected telephones unusable A user can manually assign an IP address to an IP telephone When the DHCP server finally returns the telephone never looks for a DHCP server unless the static IP data is unassigned manually In addition manual entry of IP data is an error prone process Issue1 June2007 37 Server Administration Avaya recommends that e A minimum of two DHCP servers be available for reliability e A DHCP server be available when the IP telephone reboots e A DHCP server be available at remote sites if WAN failures isolate IP telephones from the central site DHCP server s The file server provides the 1600 Series IP Telephone with a script file and if appropriate new or updated application software See Step 3 Telephone and File Server on page 19 under Telephone Initialization Process In addition you can edit an associated settings file to customize telephone p
20. for 96xx Series IP Telephones DNSSRVR dnsexample yourco com ENDIALSTAT 0 See Chapter 7 Administering Telephone Options for details about specific values You need only specify settings that vary from defaults although specifying defaults is harmless VLAN separation controls whether or not traffic received on the secondary Ethernet interface are forwarded on the voice VLAN and whether network traffic received on the data VLAN are forwarded to the telephone Add commands to the 46xxsettings txt file to enable VLAN separation The following example assumes the voice VLAN ID is xxx the data VLAN ID is yyy and the data traffic priority is z SET VLANSEP 1 SET L2Q 1 or 0 for auto SET L2QVLAN xxx SET PHY2VLAN yyy SET PHY2PRIO z Note Also configure the network switch so that 802 1Q tags are not removed from frames forwarded to the telephone 58 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 The GROUP System Value The GROUP System Value You might have different communities of users all of which have the same telephone model but which require different administered settings For example you might want to restrict Call Center agents from being able to Logoff which might be an essential capability for hot desking associates We provide examples of the group settings for each of these situations later in this section Use the GROUP system value for this
21. ignores them IR SMTP 16xx and 96xx telephones do not support Infrared IR or Simple Message Transport Protocol SMTP so any such 46xx administration is ignored Local Administration The 46xx QOS CTI and ALERT Local Procedures are not supported by the 16xx or 96xx telephones Also there is no indication of IR interfaces in the INT Local Procedure Language As of Release 1 0 16xx telephones allow language administration As of Release 1 1 96xx IP telephones allow language administration The 96xx series telephones support more languages than the 16xx series telephones and use different language source files SNMP amp MIBs Although 16xx 46xx and 96xx telephones support SNMP v2c and have custom Management Information Bases MIBs the MIBs are formatted somewhat differently Note that as of Release 1 0 for 16xx series telephones Release 1 1 for 96xx series telephones and Release 2 6 for 46xx series telephones SNMP is disabled by default Administrators must initiate SNMP by setting the SNMPADD and SNMPSTRING system values appropriately Wideband Codecs 16xx telephones and 46xx telephones do not support G 722 wide band codecs unlike 96xx telephones WML Browser The 16xx telephones have no WML browser Issue1 June2007 9 Introduction Document Organization The guide contains the following sections Chapter 1 Introduction Chapter 2 Administration Overview and Requirements Chapter 3 Network R
22. in turn The telephone starts with the first address on the respective list If the communication is denied or times out the telephone proceeds to the next address on the appropriate list and tries that one The telephone does not report failure unless all the addresses on a given list fail thereby improving the reliability of IP telephony 26 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Other Network Considerations This capability also has the advantage of making station number portability easier Assume a situation where the company has multiple locations in London and New York all sharing a corporate IP network Users want to take their telephones from their offices in London and bring them to New York When users start up their telephones in the new location the local DHCP server usually routes them to the local call server With proper administration of the local DHCP server the telephone knows to try a second call server IP address this one in London The user can then be automatically registered with the London call server Chapter 5 Server Administration contains details on administration of DHCP servers for lists of alternate media servers router gateways and HTTP HTTPS servers For more information see DNS Addressing on page 70 TCP UDP Port Utilization The 1600 Series IP Telephones use a variety of protocols particularly TCP and UDP to communicate with other equip
23. pass through and for Supplicant operation with the EAP MD5 authentication method Address Resolution Protocol used for example to verity that the IP address provided by the DHCP server is not in use by another IP telephone Code excited linear predictive Voice compression requiring only 16 kbps of bandwidth Control LAN type of Gatekeeper circuit pack Converged Network Analyzer an Avaya product to test and analyze network performance Dynamic Host Configuration Protocol an IETF protocol used to automate IP address allocation and management Differentiated Services an IP based QoS mechanism Domain Name System an IETF standard for ASCII strings to represent IP addresses The Domain Name System DNS is a distributed Internet directory service DNS is used mostly to translate between domain names and IP addresses Avaya 1600 Series IP Telephones can use DNS to resolve names into IP addresses In DHCP TFTP and HTTP files DNS names can be used wherever IP addresses were available as long as a valid DNS server is identified first H 323 application that performs essential control administrative and managerial functions in the media server Sometimes called CLAN in Avaya documents A TCP IP based protocol for VoIP signaling Hypertext Transfer Protocol used to request and transmit pages on the World Wide Web A secure version of HTTP Internet Engineering Task Force the organization that produces standards for comm
24. per RFC 2131 Section 3 3 so that renewal and rebinding procedures are not necessary even if Options 58 and 59 are received Expired leases cause Avaya IP Telephones to reboot Avaya recommends providing enough leases so an IP address for an IP telephone does not change if it is briefly taken offline Issue 1 June 2007 39 Server Administration Note The DHCP standard states that when a DHCP lease expires the device should immediately cease using its assigned IP address If the network has problems and the only DHCP server is centralized the server is not accessible to the given telephone In this case the telephone is not usable until the server can be reached Avaya recommends once assigned an IP address the telephone continues using that address after the DHCP lease expires until a conflict with another device is detected As Table 7 1600 Series IP Telephone Customizable System Parameters indicates the system parameter DHCPSTD allows an administrator to specify that the telephone will either a Comply with the DHCP standard by setting DHCPSTD to 1 or b Continue to use its IP address after the DHCP lease expires by setting DHCPSTD to 0 The latter case is the default If the default is invoked after the DHCP lease expires the telephone sends an ARP Request for its own IP address every five seconds The request continues either forever or until the telephone receives an ARP Reply After receiving an ARP Repl
25. tagging is on auto off if NVL2Q 0 and 802 1Q tagging is off VLAN ID cccc Up to 4 ASCII characters Value is L2QVLAN if 802 1Q tagging is on or none of 802 1Q tagging is off IP address nnn nnn nnn nnn Up to 15 ASCII characters Subnet mask Router File server Call server 802 1X Group nnn nnn nnn nnn nnn nnn nnn nnn nnn nnn nnn nnn nnnnn nnn nnn nnn nnn nnnnn If DOT1X 20 If DOT1X 1 If DOT1X 22 nnn IPADD value Up to 15 ASCII characters NETMASK value Up to 15 ASCII characters the IP address of the router in use Up to 21 ASCII characters IP address and port of last file server used successfully during initialization or 0 0 0 0 if no file server was used successfully Up to 21 ASCII characters IP address and port of the call server currently in use otherwise 0 0 0 0 Pass thru mode Pass thru with Logoff Supplicant mode Up to 3 ASCII numeric characters GROUP value 2of3 issue 1 June 2007 81 Administering Telephone Options Table 9 Parameter Values continued Name System Value Format Protocol CCCCCCCC Up to 8 ASCII characters currently only H 323 filename ext 4 to 32 ASCII characters The name of the primary big app image file currently stored in the telephone endptAPPINUSE 2 to 7 ASCII characters either 100Mbps 10Mbps or No depending on the current speed of the Ethernet line interface 1 to 32 ASCII characters T
26. the Name field such as DEFINITY IP Telephones 7 Click OK A dialog box prompts you Activate the new scope now Click No Note Activate the scope only after setting all options Issue 1 June 2007 43 Server Administration Editing Custom Options Use the following procedure to edit custom options 1 ol Highlight the newly created scope 2 Select DHCP Options gt Defaults in the menu 3 4 In the Add Option Type dialog box enter an appropriate custom option name for example Click the New button 16000PTION Change the Data Type Byte value to String 6 Enter 242 in the Identifier field 7 Click the OK button 8 9 10 11 12 13 The DHCP Options menu displays Select the Option Name for 242 and set the value string Click the OK button For the Option Name field select 003 Router from the drop down list Click Edit Array Enter the Gateway IP Address recorded in Table 3 Required Network Information Before Installation Per DHCP Server for the New IP Address field Select Add and then OK Adding the DHCP Option Use the following procedure to add the DHCP option 1 O O ON Oo oO fF W Iw _ h ok Highlight the scope you just created Select Scope under DHCP Options Select the 242 option that you created from the Unused Options list Click the Add button Select option 003 from the Unused Options list Click the Add button
27. those names later in the script Note Administer Options 6 and 15 appropriately with DNS servers and Domain names respectively IEEE 802 1X Certain 1600 Series IP Telephones support the IEEE 802 1X standard for pass through and Supplicant operation The system parameter DOT1X determines how the telephones handle 802 1X multicast packets and proxy logoff as follows e When DOT1X 0 the telephone forwards 802 1X multicast packets from the Authenticator to the PC attached to the telephone and forwards multicast packets from the attached PC to the Authenticator multicast pass through Proxy Logoff is not supported e When DOT1X 1 the telephone supports the same multicast pass through as when DOT1X 0 Proxy Logoff is supported e When DOT1X 2 the telephone forwards multicast packets from the Authenticator only to the telephone ignoring multicast packets from the attached PC no multicast pass through Proxy Logoff is not supported e Regardless of the DOT1X setting the telephone always properly directs unicast packets from the Authenticator to the telephone or its attached PC as dictated by the MAC address in the packet 70 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 IEEE 802 1X 802 1X Pass Through and Proxy Logoff 1600 Series IP Telephones with a secondary Ethernet interface support pass through of 802 1X packets to and from an attached PC This enables
28. top of the display View settings next exit 2 Press the button at any time during viewing to display the next name and system value pair or filename from Table 9 The first pair returns after the last pair displays Values that cannot display on one line wrap to the next line Press the button at any time during viewing to terminate the procedure and restore the user interface to its previous state The names and values display in the following order Table 9 Parameter Values Name System Value Format Model 16ccDccc Up to 8 ASCII characters MODEL value Phone SN CCCCCCCCCCCCCCCCCC Telephone Serial Number up to 18 ASCII characters PWB SN CCCCCCCCCCCCCCCCCC Printed Wiring Board circuit board Serial Number up to 18 ASCII characters Applies only to 16xx IP Telephones that have a software readable PWB serial number and comcode PWB comcode nnnnnnnnn 9 ASCII numeric characters Applies only to 16xx IP Telephones that have a software readable PWB serial number and comcode MAC address hh hh hh hh hh hh Each octet of the MAC address displays as a pair of hexadecimal numbers 1 of 3 80 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Table 9 Parameter Values continued Interface Control Name System Value Format L2 tagging CCCCCCCCC Up to 9 ASCII characters on if NVL2Q 1 off if NVL2Q 2 auto on if NVL2Q 0 and 802 1Q
29. 802 1Q VLAN Identifier This default value indicates priority tagging as defined in IEEE 802 IQ Section 9 3 2 3 Priority tagging specifies that your network closet Ethernet switch automatically insert the switch port default VLAN without changing the user priority of the frame cf IEEE 802 1P and 802 1Q If you do not want the default VLAN to be used for voice traffic e Ensure that the switch configuration lets frames tagged by the 1600 Series IP Telephone through without overwriting or removing them e Set the system value L2QVLAN to the VLAN ID appropriate for your voice LAN Another system value you can administer is VLANTEST VLANTEST defines the number of seconds the 1600 IP Series Telephone waits for a DHCPOFFER message when using a non zero VLAN ID The VLANTEST default is 60 seconds Using VLANTEST ensures that the telephone returns to the default VLAN if an invalid VLAN ID is administered or if the phone moves to a port where the L2QVLAN value is invalid The default value is long allowing for the Issue 1 June 2007 67 Administering Telephone Options scenario that a major power interruption is causing the phones to restart Always allow time for network routers the DHCP servers etc to be returned to service If the telephone restarts for any reason and the VLANTEST time limit expires the telephone assumes the administered VLAN ID is invalid The telephone then initiates registration with the default VLAN ID Setting
30. AVAYA Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 16 601443 Issue 1 June 2007 2007 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full legal page information please see the complete document Avaya Legal Page for Hardware Documentation Document number 03 600759 To locate this document on our Web site simply go to http www avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and
31. Application File Choosing the Right56 Upgrade Script File 56 Upgrade Script contents of 58 V VIEW Administrative Option 79 VLAN Considerations ls 67 VLAN Default Value ee 67 VLAN Separation cll 68 VLAN Separation Rules s 69 Voice Mail Integration 34 W Web Configuration Tool s 52 Issue 1 June 2007 109 Index 110 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0
32. Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Software License USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http support avaya com Licenselnfo GENERAL LICENSE TERMS IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS YOU MUST RETURN THE PRODUCT
33. Click the OK button Select the Global parameter under DHCP Options Select the 242 option that you created from the Unused Options list Click the Add button Click the OK button 44 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 DHCP Server Administration Activating the Leases Use the following procedure to activate the leases e Click Activate under the Scope menu The light bulb icon for the scope lights Verifying Your Configuration This section describes how to verify that the 1600OPTION is correctly configured for the Windows NT 4 0 DHCP server Note Although this configuration represents that for 1600 Series IP Telephones the file remains as 46XXOPTIONS This allows shared use by 4600 9600 and 1600 Series IP Telephones Verify the Default Option 242 16000PTION 1 Select Start Programs Admin Tools DHCP Manager 2 Expand Local Machine in the DHCP servers window by double clicking until the sign changes to a sign In the DHCP servers frame click the scope for the IP telephone Select Defaults from the DHCP Options menu In the Option Name pull down list select 242 16000PTION Verify that the Value String box contains the correct string from DHCP Server Administration O oa A O If not update the string and click the OK button twice Verify the Scope Option 242 16000PTION 1 Select Scope under DHCP OPTIONS 2 In the Activ
34. ERANS Log Calls Answered By Others OPTAGCHAND Handset Automatic Gain Control OPTAGCHEAD Headset Automatic Gain Control OPTAGCSPKR Speaker Automatic Gain Control OPTAUDIOPATH Audio Path OPTCLICKS Button Clicks OPTERRORTONE Error Tone PERSONALRING Personalized Ring PHNREDIAL Redial PHNSCRONCALL Go to Phone Screen on Calling PHNSCRONALERT Go to Phone Screen on Ringing PHNTIMERS Call Timer PHNVISUALALERT Visual Alerting Restore When automatic or user requested retrieval of backup data is initiated system values and internal values are set to values contained in the backup file This occurs only if the OPSTAT parameter setting allows the user to change those values Therefore any restrictions set using OPSTAT are recognized and honored The backup file value is not retrieved and the current setting remains valid e when a value in the backup file has changed and e that value corresponds to an application that OPSTAT indicates should not be changed This prevents a user from bypassing the administration of OPSTAT and changing options settings in the backup file Issue1 June2007 93 Administering Telephone Options Note If you administered the APPSTAT parameter to suppress changes to one or more applications the telephone backs up and restores data as usual but ignores data for suppressed applications This prevents a user from bypassing your APPSTAT restrictions by editing the backup file For information about APPSTAT
35. P telephone uses an even numbered port randomly selected from the interval 4000 to 10000 RSVP and RTCP Avaya IP Telephones implement the Resource ReSerVation Protocol RSVP administered from the media server and the RTP Control Protocol RTCP The Avaya Voice over IP VoIP Monitoring Manager VMON software can then provide real time monitoring and historical data of audio quality for VoIP calls The only way to change these parameters is by appropriate switch administration For more information see your Avaya Media Server administration documentation and Administration for Network Connectivity for Avaya Communication Manager Document Number 555 233 504 QoS The 1600 Series IP Telephones support both IEEE 802 1P Q and DiffServ Other network based QoS initiatives such as UDP port selection do not require support by the telephones However they contribute to improved QoS for the entire network IEEE 802 1P and 802 1Q The 1600 Series IP Telephones can simultaneously support receipt of packets using or not using 802 1Q parameters To support IEEE 802 1P Q you can administer 1600 Series IP Telephones from the network by appropriate administration of the DHCP or HTTP HTTPS servers or by using dialpad input at the telephone A Important Avaya Communication Manager administration always takes precedence over manual administration of IEEE 802 1P Q data The four IEEE 802 IP Q QoS parameters in the telephones that can b
36. Port 49300 Port 1500 6500 randomly selected Port 4000 1 0000 randomly selected range may be changed via Gatekeeper administration always an even number Port audio port 1 only active during a call if RTCP is enabled Port audio port 2 only active during a call if RTCP monitoring is enabled Port 161 gdn H 323 RAS UDP IP H 323 Signaling TCP IP M RTP Audio UDP IP H 323 Gatekeeper Bg Pot 1719 gt in Port 1720 RTCP UDP IP RTCP UDP IP u SNMP UDP IP Media Gateway or another IP endpoint Port selected from the WM audio port range administered for the network region Bl Port audio port 1 Voice Monitoring Manager Port depends on Voice Monitoring Manager admin SNMP MIB Viewer Port depends on MIB viewer admin 28 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Other Network Considerations Figure 2 Initialization and Address Resolution Diagram Initialization and Address Resolution 1600 Series IP Telephone DHCP EE DHCP Server Port 68 jjj ag Port 67 Port 1024 5000 HTTPS Read Request TCP IP HTTPS Server Operating System gg gt Port 411 selected a new port is ITEM used for each file HTTPS Data ACKs amp Errors TCP IP
37. Port Based Network Access Control For more information about 802 1X see http www standards ieee org getieee802 download 802 1X 2004 pdf Issue1 June 2007 105 Related Documentation 106 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Index Numerical 1600 Series IP Telephone R Statl socos s eo ew c esce 77 1600 Series IP Telephones Administering Options for 61 Administration Alternatives and Options 14 Customizable System Parameters 62 Customizing Applications and Options 95 Initialization Process 18 Network Audio Quality Display 26 Scripts and Application Files 56 B02 IX i aai a oom oom og Romo RR m RR 70 A About This Guide ee Fi ADDR ODIIOR sis o sor a om aoee a ae ee OE 82 Administering Applications and Options 95 Administering Avaya Communication Manager 31 Administering Telephone Options 61 Administration Alternatives and Options for 1600 Series IP Telephones x a 14 Administration for Avaya Communication Manager 31 Administration for Telephones on media server 35 Administrative Checklist 17 Administrative Options Local 72 Administrative Process The 16 AlIaSITg uox eus Em uw Ge eh etme ate rus E Alternatives Administration 14 ANSI IEEE Documents
38. Press the button to continue the procedure without changing the displayed status of 802 1Q The telephone displays the following text VLAN ID dddd New _ where dddd is the current system value of the 802 1 VLAN ID Enter a valid value between 0 and 4094 for the new value of the 802 1 VLAN ID The telephone displays the following message VLAN test ddd New _ where ddd is the number of seconds to wait fora DHCPOFFER on a non zero VLAN Enter a valid value between 0 and 999 for the new value of the DHCPOFFER wait period The telephone displays Save new values no yes 84 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Interface Control 11 Press the button to save the new values you entered The telephone displays New values being saved Once the new values are stored the telephone is reset If a new boot program is downloaded from the HTTP server after you enter static addressing information you must reenter your static addressing information Disable Enable Event Logging Use the following procedure to enable or disable logging of system events 1 While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 5 6 4 Mute L O G Note Press the Mute button momentarily Do not press this button while pressing other keys buttons 2 After e
39. RR OE RUE aos RR a a oe m RL ir der dm 103 ITU Documents 6465 64 bi va ROR OL Y OY RES 9 y Re eS 104 ISO IEC ANSI IEEE Documents 0 0002 ee eee 105 ndok S 559 49 3 4 dw OO 94 oO Rd ai dde eS Se ed 107 6 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Chapter 1 Introduction About This Guide This guide is for personnel who administer Avaya Communication Manager Avaya Distributed Office DHCP HTTP HTTPS servers for Avaya one X Deskphone Value Edition 1600 Series IP Telephones a Local Area Network LAN or a Web server The 1600 Series IP Telephones use Internet Protocol IP technology with Ethernet line interfaces and support the H 323 protocol only The 1600 Series IP Telephones provide support for DHCP HTTP and HTTPS over IPv4 UDP which enhance the administration and servicing of the telephones These telephones use DHCP to obtain dynamic IP Addresses and HTTPS or HTTP to download new versions of software or customized settings for the telephones CAUTION Avaya does not support many of the products mentioned in this document Take care to ensure that there is adequate technical support available for servers used with any 1600 Series IP Telephone system If the servers are not functioning correctly the 1600 Series IP Telephones might not operate correctly Issue1 June2007 7 Introduction Differences Between 1600 Series 4600 Series and 9600 Series IP Te
40. RURI http www website com backup If your backup folder is the root directory the 46xxsettings txt file should have a line similar to SET BRURI http www website com 2 Use Internet Information Services Manager or Internet Information Services depending on your OS Go to Start gt Settings gt Control Panel gt Administrative Tools 3 Right click on the folder created for backup or right click on Default Web Site if there is no specific backup directory 4 Select Properties 5 In the Directory tab make sure the Write box is checked 50 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 HTTP Configuration for Backup Restore Additional step for IIS 6 0 Win2003 1 Use Internet Information Services Go to Start gt Settings gt Control Panel gt Administrative Tools 2 Below Default Web Site select Web Services Extension 3 Make sure the WebDAV option is set to Allowed For Apache Web servers 1 Create a backup folder under the root directory of your Web server and make the folder writable by everyone All backup files will be stored in that directory If your backup folder is for instance C Program Files Apache Group Apache2 htdocs backup the 46xxsettings txt file should have a line similar to SET BRURI http www website com backup If your backup folder is the root directory the 46xxsettings txt file should have a line similar to SE
41. Series IP Telephone installation The following User Guides also contain guidance for users having problems with specific IP telephone applications e Avaya one X Deskphone Value Edition 1603 IP Telephone User Guide Document Number 16 601 444 e Avaya one X Deskphone Value Edition 1608 IP Telephone User Guide Document Number 16 601446 e Avaya one X Deskphone Value Edition 1616 IP Telephone User Guide Document Number 16 601448 e Avaya one X Deskphone Value Edition 1600 Series IP Telephones BM32 Button Module User Guide Document Number 16 601450 20 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Chapter 3 Network Requirements Network Assessment Perform a network assessment to ensure that the network will have the capacity for the expected data and voice traffic and that it can support for all applications e H 323 e DHCP e HTTP HTTPS and e Jitter buffers Also QoS support is required to run VoIP on your configuration For more information see Appendix B Related Documentation and UDP Port Selection on page 32 Hardware Requirements To operate properly you need e Category 5e cables designed to the IEEE 802 3af 2003 standard for LAN powering e For Avaya Communication Manager TN2602 IP Media Processor circuit pack Sites with a TN2302 IP Media Processor circuit pack are strongly encouraged to install a TN2602 circuit pack e For Avaya Communic
42. Setup sn 38 DHCP Server to Telephone initialization 19 DHCP Server Windows 2000 Setup 46 DHCP Server Windows NT 4 0 Setup 42 DIEFSERV ied mec pm See WL Rn 34 Disable Event Logging 85 DNS Addressing 202 000 70 Document Organization 10 Documentation Related 11 103 E Enable Event Logging 85 Enhanced Dialing Procedures 90 Enhanced Local Dialing 90 Error Conditions ln 20 Event Logging cll ss 85 F File download Choosing the Right Application and Upgrade Script File 56 Download File Content 56 TOM a Eig uec shat wy ah Be e OE oh SE ME ee dis ds 35 Issue 1 June 2007 107 Index Network Information Required 23 G Network Requirements 21 General Download Process 55 Generic Setup for DHCP 38 O Glossary of Terms a ea ee AA 101 Options and Applications Administering 95 Group Identifier lees 75 Options Administering 61 GROUP Systemi Value lt x s sans ae aeaa a 59 Options Customizing sss 95 Options entering using the Telephone Dialpad 72 H Options for 1600 Series IP Telephone Administration 14 Other Considerations for Administering 1600 Series IP Hardware Requirements Pa Telephones
43. T BRURI http www website com 2 Edit your Web server configuration file httpd conf 3 Uncomment the two LoadModule lines associated with DAV LoadModule dav module modules mod dav so LoadModule dav fs module modules mod dav fs so Note If these modules are not available on your system typically the case on some Unix Linux Apache servers you have to recompile these two modules mod dav amp mod dav fs into the server Other ways to load these modules might be available Check your Apache documentation at http httpd apache org docs for more details 4 Add the following lines in the httpd conf file WebDAV configuration DavLockDB C Program Files Apache Group Apache2 var DAVLock lt Location gt Dav On lt Location gt For Unix Linux Web servers the fourth line might look more like DavLockDB usr local apache2 var DAVLock 5 Create the var directory and make it writable by everyone Right click Properties gt Security gt Add gt Everyone gt Full Control Issue 1 June 2007 51 Server Administration Web Configuration Tool Recent call server versions provide all the Web configuration support the 1600 Series IP Telephones require Also the media server has an easy to use PC based interface for creating script files Given these resources you do not need to manually create the text files discussed in 1600 Series IP Telephone Scripts and Application Files For more information about the media server
44. The Administrative Process saaana naaa 16 Administrative Checklist n a aoaaa 17 Telephone Initialization Process 1 ee 18 Step 1 Telephone to Network 0 20 ee eee ee ee es 18 Step 2 DHCP Server to Telephone ee ees 19 Step 3 Telephone and File Server 19 Step 4 Telephone and the Call Server 19 Enor Cord d 6 446A DRA WEA EKA AHEM Ce e eR CORTA OR 20 Chapter 3 Network Requirements 21 Network Assessment rrr 21 Hardware Requirements llreesnr 21 Server Requiremenis 2 2 5359 ee 22 DHCP SENE i a a4 OES Oe EO LOCA AS Oc ACA RA ER 22 PULA Ole Dee Servel S e nod oe eee OR hw d v m ELDER Qui R9 e hl 22 Required Network Information c ccr 23 Other Network Considerations ll lnn 24 cp ge IM cq rcp See 4 oe eo amp Bee os oS oe 24 Reliability and Performance 2 eee ee 25 D ee ee ee eee er ee es ee ee eee ee a a ee ee ae ee eee 25 IEEE 802 1P and QU IQ 5d obo AREER ERED OHH 25 Network Audio Quality Display on 1600 Series IP Telephones 26 IP Address Lists and Station Number Portability 26 TCPIUDP Port UHDlzaliMM uud wk og ROO Co 27 MOCWUING 46440 be Shh SORES EERO 1 2 L7 5 5 7 l 30 Registration and Authentication 30 Issue1 June2007 3 Contents Chapter 4 Voice Syst
45. VLANTEST to 0 has the special meaning of telling the phone to use a non zero VLAN indefinitely to attempt DHCP In other words the telephone does not return to the default VLAN Note If the telephone returns to the default VLAN but must be put back on the L2QVLAN VLAN ID you must Reset the telephone See the Reset procedure in the Avaya one X Deskphone Value Edition 1600 Series IP Telephones Installation and Maintenance Guide VLAN Separation VLAN separation controls whether or not traffic received on the secondary Ethernet interface can be forwarded on the voice VLAN VLAN separation also controls whether network traffic received on the data VLAN can be forwarded to the telephone The following system parameters control VLAN separation VLANSEP enables 1 or disables 0 VLAN separation The default is 1 on which allows full separation When set to 0 off VLAN IDs are not used as a criteria for forwarding frames L2Q 802 1Q tagging must be set to 1 on or O auto L2QVLAN must be set to the non zero VLAN ID of the voice VLAN PHY2VLAN must be set to the non zero VLAN ID of the data VLAN which cannot be the same as the voice VLAN ID PHY2PRIO the layer 2 priority value to be used for tagged frames received on the secondary Ethernet interface Table 8 provides several VLAN separation guidelines 68 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Administerin
46. al and Call Log are suppressed Contact changes are not allowed 1 All administered applications are displayed with full functionality This is the default value 2 Call Log is suppressed Contact changes are not allowed Only one number Redial is allowed 3 Contact changes are not allowed In Table 14 suppressed applications are not displayed to the user Softkey labels application tabs and so on are not labeled or displayed Options associated with suppressed applications can continue to display unless you override them by appropriate OPSTAT parameter administration Displayed options have no effect while the application is suppressed In Table 14 Contact changes are not allowed means the Contact application displays and the user can make calls as normal Any controls that allow the user to change any aspect of the Contact application do not display This restriction includes the ability to add delete or edit any Contact name or number In Table 14 Only one number Redial is allowed means the user Option that allows a choice between displaying last numbers dialed is suppressed The Redial buffer stores only one number The Redial application does not display since the user can redial only one number This restriction allows privacy once a given user has left the telephone You can e set APPSTAT to 1 for example in a staging area e administer a given telephone with Contact entries of your choice like the Conci
47. allation Per DHCP Server 13 Click the Add button 14 Click the OK button 48 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 HTTP Generic Setup Activating the New Scope Use the following procedure to activate the new scope 1 In the DHCP console tree click the IP Telephone Scope you just created 2 From the Action menu select Activate The small red down arrow over the scope icon disappears indicating that the scope was activated HTTP Generic Setup You can store the same application software script file and settings file on an HTTP server as you can on a TFTP server TFTP is not supported for 1600 Series IP Telephones With proper administration the telephone seeks out and uses that material Some functionality might be lost by a reset if the HTTP server is unavailable For more information see DHCP and File Servers on page 37 CAUTION The files defined by HTTP server configuration must be accessible from all IP telephones invoking those files Ensure that the file names match the names in the upgrade script including case since UNIX systems are case sensitive Note Use any HTTP application you want Commonly used HTTP applications include Apache and Microsoft IIS A Important You must use the Avaya Web configuration server to obtain HTTPS so information is authenticated The Avaya Web configuration server does not support backup restore If
48. an attached PC running 802 1X supplicant software to be authenticated by an Ethernet data switch The IP Telephones support two pass through modes e pass through and e pass through with proxy logoff The DOT1X parameter setting controls the pass through mode In Proxy Logoff mode DOT1X 1 when the secondary Ethernet interface loses link integrity the telephone sends an 802 1X EAPOL Logoff message to the data switch on behalf of the attached PC The message alerts the switch that the device is no longer present For example a message would be sent when the attached PC is physically disconnected from the IP telephone When DOT1X 0 or 2 the Proxy Logoff function is not supported 802 1X Supplicant Operation 1600 IP Telephones that support Supplicant operation also support Extensible Authentication Protocol EAP but only with the MD5 Challenge authentication method as specified in IETF RFC 3748 8 5 33a A Supplicant identity ID and password of no more than 12 numeric characters are stored in reprogrammable non volatile memory The ID and password are not overwritten by telephone software downloads The default ID is the MAC address of the telephone converted to ASCII format without colon separators and the default password is null Both the ID and password are set to defaults at manufacture EAP Response ldentity frames use the ID in the Type Data field EAP Response MD5 Challenge frames use the password to compute the digest for t
49. anager follow these general guidelines e Define the IP interfaces for each CLAN and Media processor circuit pack on the switch that uses the IP Interfaces screen For more information see Administration for Network Connectivity for Avaya Communication Manager Document 555 233 504 e On the Customer Options form verify that the IP Stations field is set to y Yes If it is not contact your Avaya sales representative The IP Softphone field does not have to be set to y Yes If you are using the 1600 Series IP Telephones with Avaya Distributed Office see the Avaya Distributed Office Local Manager online help for information about administering these telephones UDP Port Selection The 1600 Series IP Telephones can be administered from the Avaya Communication Manager Network Region form to support UDP port selection Locate specific port assignment diagrams in the 7600 IP Telephone Installation and Maintenance Guide For information about Avaya Communication Manager implementation see Administration for Network Connectivity for 32 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Media Server Switch Administration Avaya Communication Manager Document Number 555 233 504 on the Avaya support Web site Administer the switch to use a port within the proper range for the specific LAN and the IP telephone s copy that port If no UDP port range is administered on the switch the I
50. ange to the values administered on the media server as soon as the telephone registers For more information see Chapter 4 Network Quality Administration in Administration for Network Connectivity for Avaya Communication Manager Document Number 555 233 504 Unless there is a specific need in your enterprise LAN Avaya recommends that you do not change the default values Voice Mail Integration You can set the system parameter MSGNUM to any dialable string An example is the telephone number users would dial to access your voice mail system such as AUDIX or Octel For more information see Table 7 When the user presses the Message button on the telephone that number is automatically dialed giving the user one touch access to voice mail 34 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Telephone Administration Telephone Administration For detailed information about administering Avaya Communication Manager for 1600 Series IP Telephones see the following Avaya documents e Administrator Guide for Avaya Communication Manager Document 03 300509 e Feature Description and Implementation for Avaya Communication Manager Document 555 245 770 For detailed information about administering Avaya Distributed Office for 1600 Series IP Telephones see the Avaya Distributed Office Local Manager online help Other Considerations When a 1616 with a BM32 is aliased as a 4620 with an EU24
51. ansfer Protocol RTP and Real Time Control Protocol RTCP The parameters under which the 1600 Series IP Telephones need to operate are summarized as follows Telephone and System Administration on the Avaya Media Server as covered in Chapter 4 Voice System Administration IP address management for the telephone as covered in DHCP and File Servers on page 37 for dynamic addressing For static addressing see the Avaya one X Deskphone Value Edition 1600 Series IP Telephone Installation and Maintenance Guide Tagging Control and VLAN administration for the telephone if appropriate as covered in Chapter 7 Administering Telephone Options Quality of Service QoS administration for the telephone if appropriate QoS is covered in QoS on page 25 and QoS on page 33 Interface administration for the telephone as appropriate Administer the telephone to LAN interface using the PHY1 parameter described in Chapter 3 Network Requirements Administer the telephone to PC interface using the PHY2 parameter described in Local Procedures in the Avaya one X Deskphone Value Edition 1600 Series IP Telephone Installation and Maintenance Guide Application specific telephone administration if appropriate as described in Chapter 8 Administering Applications and Options An example of application specific data is specifying the extent to which users can add edit delete data for Contacts entries Issue1 June2007 13 Administrat
52. arameters for your specific environment For more information see Chapter 7 Administering Telephone Options DHCP Server Administration This document concentrates on the simplest case of the single LAN segment Information provided here can be used for more complex LAN configurations CAUTION Before you start understand your current network configuration An improper installation can cause network failures or reduce the reliability and performance of your network DHCP Generic Setup This document is limited to describing a generic administration that works with the 1600 Series IP Telephones Three DHCP software alternatives are common to Windows operating systems e Windows NT 4 0 DHCP Server e Windows 2000 DHCP Server e Windows 2003 DHCP Server 38 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 DHCP Server Administration Any other DHCP application might work It is the responsibility of the customer to install and configure the DHCP server correctly DHCP server setup involves 1 Installing the DHCP server software according to vendor instructions 2 Configuring the DHCP server with IP addresses available for the 1600 Series IP Telephones The following DHCP options Option 1 Subnet mask As described in Table 3 item 3 Option 3 Gateway router IP address es As described in Table 3 item 1 If using more than one address the total
53. as with no intervening spaces Depending on the specific DHCP application only 127 characters might be supported When specifying IP addresses for the file server or media server use either dotted decimal format xxx xxx xxx xxx or DNS names If you use DNS the system value DOMAIN is appended to the IP addresses you specify If DOMAIN is null the DNS names must be fully qualified in accordance with IETF RFCs 1034 and 1035 For more information about DNS see DHCP Generic Setup on page 38 and DNS Addressing on page 70 Table 3 Required Network Information Before Installation Per DHCP Server Gateway router IP address es HTTP server IP address es Subnetwork mask Avaya Media Server Gatekeeper IP address es 5 Avaya Media Server Gatekeeper port Although this can be a value between 0 and 65535 the default value is 1719 Do not change the default value unless that value conflicts with an existing port assignment AA O N 6 HTTP server file path 7 Telephone IP address range From To 8 DNS server address es If applicable 9 HTTPS server address es If applicable The file server file path is the root directory used for all transfers by the server All files are uploaded to or downloaded from this default directory In configurations where the upgrade script and application files are in the default directory do not use item 6 in Table 3 As the LAN or System Administrator you are also r
54. ation Management Information Base for Network Management of TCP IP Internets MIB II March 1991 edited by K McCloghrie and M Rose RFC 1213 SNMPv2 Management Information Base for the Internet Protocol using SMIv2 November 1996 edited by K McCloghrie RFC 2011 Structure of Management Information Version 2 SMIv2 April 1999 edited by K McCloghrie D Perkins and J Schoenwaelder RFC 2578 Resource ReSerVation Protocol VI September 1997 by R Braden L Zhang S Berson S Herzog and S Jamin RFC 2205 The TLS Protocol Version 1 0 January 1999 by T Dierks and C Allen RFC 2246 ITU Documents The following documents are available for a fee from the ITU Web site http www itu int Recommendation G 711 Pulse Code Modulation PCM of Voice Frequencies November 1988 Recommendation G 722 7 kHz Audio Coding within 64 kbit s November 1988 Recommendation G 729 Coding of speech at 8 kbit s using Conjugate Structure Algebraic Code Excited Linear Prediction CS ACELP March 1996 Annex A to Recommendation G729 Reduced complexity 8 kbit s CS ACELP speech codec November 1996 Annex B to Recommendation G729 A silence compression scheme for G 729 optimized for terminals conforming to Recommendation V 70 November 1996 Recommendation H 225 0 Call signalling protocols and media stream packetization for packet based multimedia communications systems February 1998 Recommendation H 245 Control protocol for m
55. ation Manager TN799C or D Control LAN CLAN circuit pack A Important IP telephone firmware Release 1 0 or greater requires TN799C V3 or greater CLAN circuit pack s For more information see the Communication Manager Software and Firmware Compatibility Matrix on the Avaya support Web site http Awww avaya com support To ensure that the appropriate circuit pack s are administered on your media server see Chapter 4 Voice System Administration For more information about hardware requirements in general see the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide Issue 1 June 2007 21 Network Requirements Server Requirements Two server types can be configured for the 1600 Series IP Telephones e DHCP e HTTP or HTTPS Note HTTPS does not provide all of the functionality of HTTP For example backup restore is unavailable via HTTPS and firmware cannot be downloaded via HTTPS While the servers listed provide different functions that relate to the 1600 Series IP Telephones they are not necessarily different boxes For example DHCP provides file management whereas HTTP provides application management yet both functions can co exist on one hardware unit Any standards based server is recommended For parameters related to Avaya Media Server information see Chapter 4 Voice System Administration and the administration documentation for your call server For parameters related t
56. available for download in txt format on the Avaya support Web site at http www avaya com support 24 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Other Network Considerations Reliability and Performance All 1600 Series IP Telephones respond to a ping or traceroute message sent from the DEFINITY MultiVantage Avaya Communication Manager or Avaya Distributed Office system or any other network source The telephones do not originate a ping or traceroute The 1600 Series IP Telephones offer and support remote ping and remote traceroute The switch can instruct the telephone to originate a ping or a traceroute to a specified IP address The telephone carries out that instruction and sends a message to the switch indicating the results For more information see your switch administration documentation If applicable the telephones test whether the network Ethernet switch port supports IEEE 802 1P Q tagged frames by ARPing the router with a tagged frame For more information see VLAN Considerations on page 67 If your LAN environment includes Virtual LANs VLANs your router must respond to ARPs for VLAN tagging to work properly QoS For more information about the extent to which your network can support any or all of the QoS initiatives see your LAN equipment documentation See QoS on page 33 about QoS implications for the 1600 Series IP Telephones All 1600 Se
57. ays the New Scope Wizard to guide you through rest of the setup 4 Click the Next button The Scope Name dialog box displays 5 In the Name field enter a name for the scope such as DEFINITY IP Telephones then enter a brief comment in the Description field 6 When you finish Steps 1 5 click the Next button The IP Address Range dialog box displays 7 Define the range of IP addresses used by the IP telephones listed in Table 3 Required Network Information Before Installation Per DHCP Server The Start IP Address is the first IP address available to the IP telephones The End IP Address is the last IP address available to the IP telephones Note Avaya recommends not mixing 1600 Series IP Telephones and PCs in the same Scope 46 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 8 10 12 13 14 15 DHCP Server Administration Define the subnet mask in one of two ways e The number of bits of an IP address to use for the network subnet IDs e he subnet mask IP address Enter only one of these values When you finish click the Next button The Add Exclusions dialog box displays Exclude any IP addresses in the range specified in the previous step that you do not want assigned to an IP telephone a In the Start Address field under Exclusion Range enter the first IP Address in the range you want to exclude b In the End Address field under Ex
58. cation for backup or restore succeeds If HTTP authentication fails the user is prompted to enter new credentials Note Users can request a backup or restore using the Advanced Options Backup Restore screen as detailed in the user guide for their specific telephone model or specific error messages relating to Backup Restore see the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide Issue1 June 2007 91 Administering Telephone Options Backup When the system parameter BRURI is non null user changes are automatically backed up to the file ext 16xxdata txt where ext is the value of NVPHONEXT on the HTTP server to a user specified directory Backup formats are as follows Table 11 Backup File Formats Item Data Value Format Generic name value Contacts ABKNAMEmmm ENTRY_NAME ABKNUMBERmmm ENTRY_NUM BER_1 where mmm is the one two or three digit entry ID with leading zeros for single and double digit entry IDs In addition to the parameters listed in Table 7 a backup saves the options and non password parameters shown in Table 12 92 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Backup Restore Table 12 Options and Non Password Parameters Saved During Backup Parameter Name Setting LANGUSER Display Language LOGACTIVE Call Log Active LOGBRIDGED Log Bridged Calls LOGLINEAPPS Log Line Calls LOGOTH
59. cements for the built in English text strings for example entry prompts and error messages and an indication of the font corresponding to the language Table 10 Language Files Available with Software Downloads Language Character Input Method to be specified in each respective language file Dutch Latin 1 English Latin 1 French Canadian French French Parisian French German German Italian Italian Portuguese Brazilian Portuguese Russian Russian Spanish Castilian Spanish Spanish Latin American Spanish Font Default Default Default Default Default Default Default Default Default Default Language Selection There are no dependencies between the languages available from the software download and the actual character input method If a character input method is not supported ASCII is used instead Acceptable input methods are as follows ASCII Latin 1 German French Italian Spanish Portuguese Use the configuration file and these parameters to customize the settings for up to four languages e LANGxFILE The name of a selected language file for example French In addition to providing the language name as this value replace the x in this parameter with a 1 2 3 or 4 to indicate which of four languages you are specifying For example to indicate German and French are the available languages the setting is LANG1FILEzmlf german txt and LANG2FILEzmlf french txt e LANGOSTAT All
60. clusion Range enter the last IP Address in the range you want to exclude C Click the Add button d Repeat steps a through c for each IP address range that you want to exclude Note You can add additional exclusion ranges later by right clicking the Address Pool under the newly created scope and selecting the New Exclusion Range option Click the Next button after you enter all the exclusions The Lease Duration dialog box displays For all telephones that obtain their IP addresses from the server enter 30 days in the Lease Duration field This is the duration after which the IP address for the device expires and which the device needs to renew Click the Next button The Configure DHCP Options dialog box displays Click the No I will activate this scope later button The Router Default Gateway dialog box displays For each router or default gateway enter the P Address and click the Add button When you are done click the Next button The Completing the New Scope Wizard dialog box displays Click the Finish button The new scope appears under your server in the DHCP tree The scope is not yet active and does not assign IP addresses Highlight the newly created scope and select Action gt Properties from the menu Issue 1 June 2007 47 Server Administration 16 Under Lease duration for DHCP clients select Unlimited and then click the OK button CAUTION IP address leases are kept active for varying perio
61. d Application Files and Web Configuration Tool on page 52 1 of 2 Issue 1 June 2007 17 Administration Overview and Requirements Table 2 Administrative Checklist continued Task Description For More Information See Administer telephones As a Group The GROUP System Value on locally as applicable page 59 and the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide Individually The applicable Local Procedures in the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide Installation of Avaya one X Deskphone telephones in the Value Edition 1600 IP network Telephone Installation and Maintenance Guide Allow user to modify OPSTAT on page 64 and the Options if applicable respective User Guide for the specific telephone model 2 of 2 Telephone Initialization Process These steps offer a high level description of the information exchanged when the telephone initializes and registers This description assumes that all equipment is properly administered ahead of time This description can help you understand how the 1600 Series IP Telephones relate to the routers and servers in your network Step 1 Telephone to Network The telephone is appropriately installed and powered After a short initialization process the telephone identifies the LAN speed and sends a message out into the network identifying itself and
62. depending on the current interface control value PHY1 status change OK where status is the value of PHY1STAT defined as e Status is auto when PHY1STAT 1 e Status is 10Mbps HDX when PHY1STAT 2 e Status is 10Mbps FDX when PHY1STAT 3 e Status is 100Mbps HDX when PHY1STAT 4 e Status is 100Mbps FDX when PHY1STAT 5 3 To change the PHY1 value press Depending on the current value the next sequential valid PHY1 value is selected and displayed as the status For example if the current value is 10Mbps HDX 2 pressing changes the value to 3 10Mbps FDX 4 Press the button to terminate the procedure or the button to save the new value If you press the button the following text displays PHY2 status change OK where status is the value of PHY2STAT defined as e Status is disabled when PHY2STAT 0 Status is auto when PHY2STAT 1 e Status is 10Mbps HDX when PHY2STAT 2 e Status is 10Mbps FDX when PHY2STAT 3 e Status is 100Mbps HDX when PHY2STAT 4 78 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Interface Control e Status is 100Mbps FDX when PHY2STAT 5 5 To change the PHY2 value press Depending on the current value the next sequential valid PHY2 value is selected and displayed as the status For example if the current value is 10Mbps HDX 2 pressing changes the value to 3 10Mbps FDX The following text dis
63. ds of time To avoid having calls terminated suddenly make the lease duration unlimited Adding DHCP Options Use the following procedure to add DHCP options to the scope you created in the previous procedure 1 On the DHCP window right click the Scope Options folder under the scope you created in the last procedure A drop down menu displays 2 In the left pane of the DHCP window right click the DHCP Server name then click Set Predefined Options 3 Under Predefined Options and Values click Add 4 Inthe Option Type Name field enter any appropriate name for example Avaya IP Telephones 5 Change the Data Type to String 6 In the Code field enter 242 then click the OK button twice The Predefined Options and Values dialog box closes leaving the DHCP dialog box enabled 7 Expand the newly created scope to reveal its Scope Options 8 Click Scope Options and select Action gt Configure Options from the menu 9 In the General tab page under the Available Options check the Option 242 checkbox 10 In the Data Entry box enter the DHCP IP telephone option string as described in DHCP Generic Setup on page 38 Note You can enter the text string directly on the right side of the Data Entry box under the ASCII label 11 From the list in Available Options check option 003 Router 12 Enter the gateway router IP Address from the IP address field of Table 3 Required Network Information Before Inst
64. e DHCP Server Administration on page 38 and Chapter 7 Administering Telephone Options DHCP and File Servers on page 37 and Chapter 7 Administering Telephone Options Static Addressing Installation in the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide Use the change ip network map command to configure the VLAN ID 1 of 2 14 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 1600 Series IP Telephones Table 1 Administration Alternatives and Options for 1600 Series IP Telephones continued Administrative Parameter s Mechanisms For More Information See Quality of Avaya call server UDP Port Selection on page 32 and Service strongly Appendix B Related Documentation recommended DHCP DHCP and File Servers on page 37 and Chapter 7 Administering Telephone Options Configuration file DHCP and File Servers on page 37 and Chapter 7 Administering Telephone Options Interface DHCP DHCP and File Servers on page 37 and Chapter 6 Telephone Software and Application Files Configuration file DHCP and File Servers on page 37 and Chapter strongly 6 Telephone Software and Application Files recommended Manual administration Ethernet Hub Interface Enable Disable in the at the telephone Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide A
65. e Options scroll list click 242 16000PTION 3 Click the Value button 4 Verify that the Value String box contains the correct string from DHCP Generic Setup on page 38 If not update the string and click the OK button Issue 1 June 2007 45 Server Administration Verify the Global Option 242 16000PTION 1 Select Global under DHCP OPTIONS 2 In the Active Options scroll list click 242 16000PTION 3 Click the Value button 4 Verify that the Value String box contains the correct value from DHCP Generic Setup on page 38 If not update the string and click the OK button Windows 2000 DHCP Server Verifying the Installation of the DHCP Server Use the following procedure to verify whether the DHCP server is installed 1 Select Start Program Administrative Tools Computer Management 2 Under Services and Applications in the Computer Management tree find DHCP 3 If DHCP is not installed install the DHCP server Otherwise proceed directly to Creating and Configuring a DHCP Scope for instructions on server configuration Creating and Configuring a DHCP Scope Use the following procedure to create and configure a DHCP scope 1 Select Start Programs Administrative Tools gt DHCP 2 In the console tree click the DHCP serverto which you want to add the DHCP scope for the IP telephones This is usually the name of your DHCP server machine 3 Select Action New Scope from the menu Windows displ
66. e administered on the IP Network Region form are L2Q L2QVLAN L2QAUD and L2QSIG To set these parameters at the switch see About Quality of Service QoS and voice quality administration in Administration for Network Connectivity for Avaya Communication Manager Document Number 555 233 504 To set these parameters manually see the 1600 IP Telephone Installation and Maintenance Guide You can specify VLAN ID and VLANTEST values with the ADDR Local Administrative Option Issue1 June 2007 33 Voice System Administration Note All local administrative procedures are on a phone by phone basis Administration using Communication Manager DHCP and HTTP applies to the telephone system itself or to a range of telephones NAT Network Address Translation NAT usage can lead to problems that affect the consistency of addressing throughout your network All H 323 IP Telephones support NAT interworking Support for NAT does not imply support for Network Address Port Translation NAPT The telephones do not support communication to the PBX through any NAPT device NAT requires specific administration on the media server A direct Avaya IP Telephone to Avaya IP Telephone call with NAT requires Avaya Communication Manager Release 3 0 or greater software For more information see Administration for Network Connectivity for Avaya Communication Manager Document Number 555 233 504 on the Avaya support Web site DIFFSERV The DiffServ values ch
67. e server in the clear and is sent to the telephone in the clear Therefore do not consider PROCPSWD as a high security technique to inhibit a sophisticated user from obtaining access to local procedures Administering this password can limit access to all local procedures including VIEW VIEW is a read only option that allows review of the current telephone settings Issue1 June 2007 61 Administering Telephone Options Table 7 1600 Series IP Telephone Customizable System Parameters Parameter Name Default Value Description and Value Range AGCHAND AGCHEAD AGCSPKR APPNAME APPSTAT AUTH BAKLIGHTOFF BRURI DHCPSTD DNSSRVR DOMAIN DOT1X ENHDIALSTAT 1 1 1 Null 1 120 Null 0 0 0 0 Null Automatic Gain Control status for handset O disabled 1 enabled Automatic Gain Control status for headset O disabled 1 enabled Automatic Gain Control status for Speaker O disabled 1 enabled Primary application image file name as provided in the 1600upgrade txt file Controls whether specific applications are enabled restricted or disabled Values are 1 all applications enabled 2 Speed Dial Contacts changes and Call Log disabled and Redial last number only 3 Speed Dial Contacts changes disabled 0 Speed Dial Contacts changes Call Log and Redial disabled Script file authentication value O HTTP is acceptable 1 HTTPS is required Number of minutes without dis
68. el encryption Session Initiation Protocol An alternative to H 323 for VoIP signaling This protocol is not applicable to 1600 Series IP Telephones Simple Network Time Protocol An adaptation of the Network Time Protocol used to synchronize computer clocks in the internet Transmission Control Protocol Internet Protocol a network layer protocol used on LANs and internets Trivial File Transfer Protocol used to provide downloading of upgrade scripts and application files to certain IP telephones Transport Layer Security an enhancement of Secure Sockets Layer SSL TLS is compatible with SSL 3 0 and allows for privacy and data integrity between two communicating applications User Datagram Protocol a connectionless transport layer protocol Registration with Avaya Communication Manager by an IP telephone with no extension Allows limited outgoing calling Virtual LAN Voice over IP a class of technology for sending audio data and signaling over LANs 2 of 2 102 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Appendix B Related Documentation IETF Documents The following documents provide standards relevant to IP Telephony and are available for free from the IETF Web site http www ietf org rfc html Requirements for Internet Hosts Communication Layers October 1989 by R Braden STD 3 RFC 1122 Requirements for Internet Hosts Application and Suppo
69. em Administration 31 Call Server Requirements cllc nn 31 Switch Compatibility and Aliasing IP Telephones 31 Media Server Switch Administration 32 IP Interface and Addresses lll 32 UDP Port Selecion o5 sd pk onr i RE ERE RV A 32 RSVP and RTCP 26 ose ind 66 Gh 64444 S3 tan inetd 33 soll C CUT ra 33 IEEE 802 1P and QUA N si kag eo o TEN OOS DERE DOR ORS 33 HART usw ih e ae ad he er CEA a A ae a a 34 BIFPSEHY ae ee are A She Se R6 8 Ge i ca ek ee ee Se 34 Voice Mall integration gt cc cc dee ceed weed ew ee wee eR ew ens 34 Telephone Administration a a aoao clle 35 Other Considerations 2 0 ee llle 35 Printing Button Labels gt lt s bi ieee ee AD e ween eT OR Oe ss 35 Chapter 5 Server Administration 37 Software Checklist 64 64 wd 9o o OA HD OOD ERED ODODE 37 DHCP and File Servers 2 2 52 sss eee eee eee ee eee eee e es 37 DHCP Server Administration lernt 38 DHCP Generic Setup i hook r an 38 Windows NT 4 0 DHCP Server ee nn 42 Verifying the Installation of the DHCP Server 42 Creating a DHCP Scope for the IP Telephones 43 Editing Custom Options llle 44 Adding the DHCP Option 2222s dd xk 44 Activating the Leases o os 2 22 cc ee ox a ee 45 Verifying Your Configuration llle 45 Windows 2000
70. ents 22 Settings File lt os 2k om 57 Settings File Contents 58 SNMP llle 24 Software lt s saoao soco mo Ro Ek m mn 55 Software Checklist lcs 37 Software Telephone noaoo a 55 Static Addressing Installation rn 82 Station Number Portability and IP Address Lists 26 Supplicant Operation 802 1X 71 Switch Administration 32 Switch Compatibility and Aliasing IP Telephones 31 System Parameter Values troubleshooting 80 System Parameters Customizable 62 96 System Values Reset ls 76 T Tagging and VLAN administering 14 TCP UDP Port Utilization ss 27 Telephone Administration 14 35 Telephone Administration Other Considerations 35 Telephone and Call Server initialization 19 Telephone and File Server initialization 19 Telephone Initialization Process 18 Telephone Options Administering 61 Telephone Software and Application Files 55 Telephone to Network initialization 18 Terms Glossary of lr 101 TESTProcedure osma a a 87 Troubleshooting Parameter Values 80 VIEW Administrative Option 79 U UDP Port Selection 32 UDP TCP Port Utilization aaa aaa 27 Unnamed Registration 20 Upgrade Script and
71. equirements Chapter 4 Voice System Administration Chapter 5 Server Administration Chapter 6 Telephone Software and Application Files Chapter 7 Administering Telephone Options Chapter 8 Administering Applications and Options Appendix A Glossary of Terms Appendix B Related Documentation Provides an overview of this document Provides an overview of the administrative process and describes general hardware software and operational requirements Describes administrative requirements for your Local Area Network Describes how to administer Avaya Communication Manager to operate with 1600 Series IP Telephones Describes DHCP HTTP and HTTPS administration for the 1600 Series IP Telephones Describes telephone software covers application software downloads and provides information about the configuration file Describes how to use file parameters and options to administer 1600 Series IP Telephones Covers backup and restoration of telephone data Also describes how to use local procedures to customize a single telephone from the dialpad Provides a table of customizable application specific parameters to provide administrative control of telephone functions and options Provides a glossary of terms used in this document or which can be applicable to 1600 Series IP Telephones Provides references to external documents that relate to telephony in general which can prov
72. erge telephone number button in the earlier example e then move the telephone to where it will be used where you have administered APPSTAT to be for example 0 zero 98 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Customizing 1600 Series IP Telephone Applications and Options When the relocated telephone resets it retains its Contact entries like Concierge but does not allow the user to create new entries When you set APPSTAT to any valid value other than 1 the telephone does not accept any Contact button label changes that might have been made directly on a backup file Only the existing labels of the telephone are used This restriction prevents circumvention of the APPSTAT restrictions Issue 1 June 2007 99 Administering Applications and Options 100 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Appendix A Glossary of Terms 802 1P 802 1Q 802 1X ARP CELP CLAN CNA DHCP DiffServ DNS Gatekeeper H 323 HTTP HTTPS IETF LAN MAC Media Channel Encryption NAPT 802 1Q defines a layer 2 frame structure that supports VLAN identification and a QoS mechanism usually referred to as 802 1P Authentication method for a protocol requiring a network device to authenticate with a back end Authentication Server before gaining network access Applicable 1600 Series IP telephones support IEEE 802 1X for
73. eries 9600 Series or 4600 Series IP Telephone release installing the standalone file overwrites the original file Note To facilitate administration the 1600 Series 9600 Series and 4600 Series IP Telephones use the same 46xxsettings txt file In Table 18 parameters shown with a Mandatory status must be accurate and non null for the application to work You can change parameters with an Optional status to suit your environment If you do not change parameters the defaults are used Issue1 June2007 95 Administering Applications and Options Table 13 1600 Series IP Telephone Customizable System Parameters Parameter Name Default Value Status Description and Value Range General User Parameters APPSTAT 1 Optional Applications status flag See The Application Status Flag APPSTAT on page 98 for a description See Table 14 for the range of values OPSTAT 111 Optional Options status flag s 1 or 3 ASCII numeric digits indicate which options are user selectable The default of 111 grants access to all options and related applications Single digit valid values are 1 user can access all options including Logout 2 user can access only view oriented applications Three digit valid values are a concatenation of binary values in the form abc where each letter represents a 0 disabled off or 1 enabled on interpreted as a base settings for all user options and related applications except as noted in b
74. esponsible for e Administering the DHCP server as described in Chapter 5 Server Administration e Editing the configuration file on the applicable HTTP or HTTPS file server as covered in 1600 Series IP Telephone Scripts and Application Files Issue1 June 2007 23 Network Requirements Other Network Considerations SNMP The 1600 Series IP Telephones are fully compatible with SNMPv2c and with Structure of Management Information Version 2 SMIv2 The telephones respond correctly to queries from entities that comply with earlier versions of SNMP such as SNMPv1 Fully compatible means that the telephones respond to queries directed either at the MIB II or the read only Custom MIB Read only means that the values therein cannot be changed externally by means of network management tools You can use the system value SNMPADD to restrict the IP addresses from which the telephone accepts SNMP queries You can also customize your community string with the system value SNMPSTRING For more information see Chapter 5 Server Administration and Table 7 1600 Series IP Telephone Customizable System Parameters Note As of Release 1 0 SNMP is disabled by default Administrators must initiate SNMP by setting the SNMPADD and SNMPSTRING system values appropriately For more information about SNMP and MIBs see the IETF references listed in Appendix B Related Documentation The Avaya Custom MIB for the 1600 Series IP Telephones is
75. feature To invoke Unnamed Registration take no action Allow the Extension prompt to display for 60 seconds without making an entry The telephone automatically attempts to register by means of Unnamed Registration A telephone registered with Unnamed Registration has the following characteristics e only one call appearance e no administrable features e can make only outgoing calls subject to call server Class of Restriction Class of Service limitations and e can be converted to normal named registration by the user entering a valid extension and password that is logging in Note Unnamed Registration requires administration on the Avaya Communication Manager system You can also administer the telephone to avoid unnamed registration and remain unregistered if no extension and password are provided For more information see UNNAMEDSTAT in Table 7 For more information about the installation process see the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide Error Conditions Assuming proper administration most of the problems reported by telephone users are likely to be LAN based Quality of Service server administration and other issues can impact user perception of IP telephone performance The Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide covers possible operational problems that might be encountered after successful 1600
76. g Options for the 1600 Series IP Telephones Table 8 VLAN Separation Rules If Then VLANSEP is 0 Off Disabled OR the telephone is not tagging frames OR the telephone is tagging frames with a VLAN ID equal to PHY2VLAN VLANSEP is 1 On Enabled VLANSEP is 1 On Enabled AND the telephone is not tagging frames OR if the telephone is tagging frames with a VLAN ID equal to PHY2VLAN OR if the PHY2VLAN value is zero VLANSEP is 1 On Enabled AND the telephone is tagging frames with a VLAN ID not equal to PHY2VLAN AND the PHY2VLAN value is not zero Frames received on the secondary Ethernet interface will not be changed before forwarding For example tagging is not added or removed and the VLAN ID and tagged frames priority are not changed The Ethernet switch forwarding logic determines that frames received on the Ethernet line interface are forwarded to the secondary Ethernet interface or to the telephone without regard to specific VLAN IDs or the existence of tags All tagged frames received on the secondary Ethernet interface are changed before forwarding to make the VLAN ID equal to the PHY2VLAN value and the priority value equal to the PHY2PRIO value Untagged frames received on the secondary Ethernet interface are not changed before forwarding The Ethernet switch forwarding logic determines that frames received on the Ethernet line interface are forwarded to t
77. he secondary Ethernet interface or to the telephone without regard to specific VLAN IDs or the existence of tags Tagged frames received on the Ethernet line interface will only be forwarded to the secondary Ethernet interface if the VLAN ID equals PHY2VLAN Tagged frames received on the Ethernet line interface will only be forwarded to the telephone if the VLAN ID equals the VLAN ID used by the telephone Untagged frames will continue to be forwarded or not forwarded as determined by the Ethernet switch forwarding logic Issue 1 June 2007 69 Administering Telephone Options DNS Addressing The 1600 IP Telephones support DNS addresses and dotted decimal addresses The telephone attempts to resolve a non ASCII encoded dotted decimal IP address by checking the contents of DHCP Option 6 See DHCP Generic Setup on page 38 for information At least one address in Option 6 must be a valid non zero dotted decimal address otherwise DNS fails The text string for the DOMAIN system parameter Option 15 Table 7 is appended to the address es in Option 6 before the telephone attempts DNS address resolution If Option 6 contains a list of DNS addresses those addresses are queried in the order given if no response is received from previous addresses on the list As an alternative to administering DNS by DHCP you can specify the DNS server and or Domain name in the HTTP script file But first SET the DNSSRVR and DOMAIN values so you can use
78. he VLAN identifier is to be configured via H 323 signaling based on Avaya Communication Manager administration forms it should not be set here Controls whether the built in English language text strings can be selected by the user Valid values are 0 User cannot select English language text strings 1 User can select English language text strings Name of the language file in use LANG1FILE LANG2FILE LANG3FILE LANG4FILE 0 to 32 ASCII characters The file name of the system default language file if any Event Log Severity Level one 0 8 ASCII numeric digit Controls the level of events logged in the endptRecentLog and endptResetLog objects in the SNMP MIB Events with the selected level and with a higher severity level will be logged Valid values are 0 Disabled 1 emergencies 2 alerts 3 critical 4 errors 5 warnings 6 notices 7 information 8 debug Voice Monitoring Manager VMM Server Address Zero or one IP address in dotted decimal format or DNS Name format 0 15 ASCII characters 2of6 Issue 1 June 2007 63 Administering Telephone Options Table 7 1600 Series IP Telephone Customizable System Parameters continued Parameter Name Default Value Description and Value Range MCIPADD MSGNUM OPSTAT PHNCC PHNDPLENGTH PHNIC PHNLD 0 0 0 0 Null 111 011 Call Server Address Zero or more Avaya Communication Manager server IP addresses Format is dotted decimal or
79. he Value field leaving the Name field blank When a telephone is installed for the first time and 802 1x is in effect the dynamic address process prompts the installer to enter the Supplicant identity and password The IP telephone does not accept null value passwords See Dynamic Addressing Process in the Avaya one X Deskphone Value Edition for 1600 Series IP Telephones Installation and Maintenance Guide The IP telephone stores 802 1X credentials when successful authentication is achieved Post installation authentication attempts occur using the stored 802 1X credentials without prompting the user for ID and password entry An IP telephone can support several different 802 1X authentication scenarios depending on the capabilities of the Ethernet data switch to which it is connected Some switches may authenticate only a single device per switch port This is known as single supplicant or port based operation These switches typically send multicast 802 1X packets to authenticating devices These switches support the following three scenarios Issue 1 June 2007 71 Administering Telephone Options Standalone telephone Telephone Only Authenticates When the IP telephone is configured for Supplicant Mode DOT 1X 2 the telephone can support authentication from the switch Telephone with attached PC Telephone Only Authenticates When the IP telephone is configured for Supplicant Mode DOT1 X 2 the telephone can support authen
80. he name of the backup little app image file currently stored in the telephone endptBOOTNAME cccccccc Ethernet bootcodename 3 of 3 Static Addressing Installation The usual way to assign IP addresses to IP telephones is the automatic method There might be times however when manual assignment of IP addresses is desired CAUTION Static addressing is necessary when a DHCP server is unavailable Because of the increased opportunities for text entry errors associated with static addressing we very strongly recommend that a DHCP server be installed and static addressing avoided Use the following procedure to invoke manual address information programming 1 Start manual address programming by performing one of the following steps a During normal DHCP processing press the key while to program displays during the DHCP process or b While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 2 3 3 7 Mute A D DR 82 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Interface Control Note Press the Mute button momentarily Do not press this button while pressing other keys buttons The telephone displays Phone nnn nnn nnn nnn New _ where nnn nnn nnn nnn is the current IP address system value of the telephone Enter the telephone s IP address followed by the
81. ide additional information about specific aspects of the telephones 10 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Other Documentation Other Documentation See the Avaya support site at http www avaya com support for 1600 Series IP Telephone technical and end user documentation The following documents are available for the 1600 Series IP Telephones Avaya one X Deskphone Value Edition 1600 Series IP Telephone Installation and Maintenance Guide Document Number 16 601438 Avaya one X Deskphone Value Edition 1600 Series IP Telephone Pre Installation Checklist Document Number 16 601439 Avaya one X Deskphone Value Edition 1600 Series IP Telephone Safety Instructions Document Number 16 601440 Avaya one X Deskphone Value Edition 1600 Series IP Telephones BM32 Button Module Installation and Safety Instructions Document Number 16 601441 Avaya one X Deskphone Value Edition 1600 Series IP Telephone Application Programmer Interface API Guide Document Number 16 601442 Avaya one X Deskphone Value Edition 1600 Series IP Telephone Administrator Guide Document Number 16 601443 Avaya one X Deskphone Value Edition 1603 IP Telephone User Guide Document Number 16 601 444 Avaya one X Deskphone Value Edition 1608 IP Telephone User Guide Document Number 16 601446 Avaya one X Deskphone Value Edition 1616 IP Telephone User Guide Document Number
82. ile whenever they reset The upgrade script file also points to the settings file You download a default upgrade script file sometimes called the script file from http www avaya com support This file allows the telephone to use default settings for customer definable options This file must reside in the same directory as the upgrade script file and must be called 46xxsettings txt The settings file contains settings for 1600 9600 and 4600 Series IP Telephones Note Avaya recommends that the settings file have the extension txt The Avaya IP Telephones can operate without this file You can also change these settings with DHCP or in some cases from the dialpad of the telephone 56 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 1600 Series IP Telephone Scripts and Application Files Settings File The settings file contains the option settings you need to customize the Avaya IP Telephones for your enterprise Note You can use one settings file for all your Avaya IP Telephones The settings file includes the 1600 Series IP Telephones covered in this document as well as 9600 Series IP Telephones and 4600 Series IP Telephones The settings file can include any of five types of statements one per line e Comments which are statements with a character in the first column e Tags which are comments that have exactly one space character after the initial fol
83. ion Overview and Requirements Table 1 indicates that you can administer system parameters in a variety of ways and use a variety of delivery mechanisms like e Maintaining the information on the call server e Manually entering the information by means of the telephone dialpad e Administering the DHCP server e Editing the configuration file on the applicable HTTP or HTTPS file server e User modification of certain parameters when given administrative permission to do so Note Not all parameters can be administered on all delivery mechanisms Table 1 Administration Alternatives and Options for 1600 Series IP Telephones Administrative Parameter s Mechanisms For More Information See Telephone Avaya call server Chapter 4 Voice System Administration Chapter Administration IP Addresses Tagging and VLAN DHCP strongly recommended Configuration file Manual administration at the telephone DHCP Configuration file strongly recommended Manual administration at the telephone Avaya call server 5 Server Administration and Appendix B Related Documentation DHCP and File Servers on page 37 and especially DHCP Server Administration on page 38 Chapter 6 Telephone Software and Application Files and Chapter 7 Administering Telephone Options Static Addressing Installation in the Avaya one X Deskphone Value Edition for 1600 IP Telephones Installation and Maintenance Guid
84. ion as both the system administrator and the LAN administrator in some environments Table 2 Administrative Checklist Task Description For More Information See Network Requirements Assessment Administer the call Server DHCP server installation Administer DHCP application HTTP HTTPS server installation Application file s script file and settings file installation on HTTP HTTPS server Modify settings file as desired Determine that network hardware is in place and can handle telephone system requirements Verify that the call server is licensed and is administered for Voice over IP VoIP Verify the individual telephones are administered as desired Install a DHCP application on at least one new or existing PC on the LAN Add IP telephone administration to DHCP application Install an HTTP HTTPS application on at least one new or existing PC on the LAN Download the files from the Avaya support site Edit the settings file as desired using your own tools or the Avaya Web configuration tool Chapter 3 Network Requirements Chapter 4 Voice System Administration Chapter 4 Voice System Administration Vendor provided instructions DHCP Server Administration in Chapter 5 Server Administration Vendor provided instructions http Awww avaya com support Chapter 6 Telephone Software and Application Files Chapter 6 Telephone Software an
85. lephones Review this section if you administer more than one series 1600 4600 9600 of IP Telephones Signaling 46xx Series IP Telephones can use H 323 or SIP for telephony signaling 16xx Series and 96xx Series IP Telephones only use H 323 SIP related administration of 16xx and 96xx telephones is neither necessary nor relevant Avaya Communication Manager Release 46xx telephones are supported prior to Communication Manager Release 3 0 The 96xx telephones are not officially supported prior to Release 3 0 The 16xx telephones are not officially supported prior to Release 3 0 DHCP amp SSON 46xx telephones use Option 176 as the default DHCP Site Specific Option Number SSON 16xx and 96xx telephones use Option 242 Upgrade Script The upgrade script files have different names and content 46xxupgrade scr versus 16xxupgrade txt or 96xxupgrade txt File Servers 46xx telephones can use either TFTP or HTTP servers as file servers for example to download new phone firmware upgrade script files or settings files 16xx and 96xx telephones can use either HTTP or TLS servers Backup 46xx telephones use FTP as the protocol to create and access backup files Users can specify unique backup server addresses backup directories FTP User IDs and FTP User Passwords 16xx and 96xx telephones use HTTP as the protocol to create and access backup files and users have no options to change backup parameters 16xx and 96xx
86. list can contain up to 255 total ASCII characters You must separate IP addresses with commas with no intervening spaces Option 6 DNS server s address list If using more than one address the total list can contain up to 127 total ASCII characters You must separate IP addresses with commas with no intervening spaces At least one address in Option 6 must be a valid non zero dotted decimal address Option 12 Host Name Value is AVohhhhhh where o is A if the OID first three octets of the MAC address for the telephone is 00 04 0D E if the OID is 00 09 6E L if the OID is 00 60 1D and X if the OID is anything else and where hhhhhh are ASCII characters for the hexadecimal representation of the last three octets of the MAC address for the telephone Option 15 DNS Domain Name This string contains the domain name to be used when DNS names in system parameters are resolved into IP addresses This domain name is appended to the DNS name before the 1600 IP Telephone attempts to resolve the DNS address Option 15 is necessary if you want to use a DNS name for the HTTP server Otherwise you can specify a DOMAIN as part of customizing HTTP as indicated in DNS Addressing on page 70 Option 51 DHCP lease time If this option is not received the DHCPOFFER is not be accepted Avaya recommends a lease time of six weeks or greater If this option has a value of FFFFFFFF hex the IP address lease is assumed to be infinite as
87. listed continue with the next section If it is not listed install the DHCP server 42 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 DHCP Server Administration Creating a DHCP Scope for the IP Telephones Use the following procedure to create a DHCP scope for the IP telephones 1 2 Select Start gt Programs gt Admin Tools gt DHCP Manager Expand Local Machine in the DHCP Servers window by double clicking it until the sign changes to a sign 3 Select Scope Create 4 Using information recorded in Table 3 Required Network Information Before Installation Per DHCP Server Define the Telephone IP Address Range Set the Subnet Mask To exclude any IP addresses you do not want assigned to IP telephones within the Start and End addresses range a In the Exclusion Range Start Address field enter the first IP Address in the range that you want to exclude b In the Exclusion Range End Address field enter the last IP Address in the range that you want to exclude c Click the Add button d Repeat steps a through c for each IP address range to be excluded Note Avaya recommends that you provision the 1600 Series IP Telephones with sequential IP addresses Also do not mix 1600 Series IP Telephones and PCs in the same scope Under Lease Duration select the Limited To option and set the lease duration to the maximum 6 Enter a sensible name for
88. lity for a remote restart of the 1600 Series IP Telephone As a result of restarting the telephone automatically starts reboot procedures If new software is available on the server the telephone downloads it as part of the reboot process The Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide covers upgrades to a previously installed telephone and related information Issue1 June2007 55 Telephone Software and Application Files 1600 Series IP Telephone Scripts and Application Files Choosing the Right Application File and Upgrade Script File The software releases containing the files needed to operate the 1600 Series IP Telephones are bundled together You download this self extracting executable file to your file server from the Avaya support Web site at http www avaya com support The file is available in both zipped and unzipped format The bundle contains e An upgrade script file and a settings file which allow you to upgrade to new software releases and new functionality without having to replace IP telephones e Application files for all current 1600 Series IP Telephones e Other useful information such as a ReadMe file and a settings file template to customize parameters and settings and the latest binary code Upgrade Script File An upgrade script file tells the IP telephone whether the telephone needs to upgrade software The Avaya IP Telephones attempt to read this f
89. lowed by a text string with no spaces e Goto commands of the form GOTO tag Goto commands cause the telephone to continue interpreting the configuration file at the next line after a Z tag statement If no such statement exists the rest of the configuration file is ignored e Conditionals of the form IF name SEQ string GOTO tag Conditionals cause the Goto command to be processed if the value of name is a case insensitive equivalent to string If no such name exists the entire conditional is ignored The only system values that can be used in a conditional statement are BOOTNAME GROUP and SIG e SET commands of the form SET parameter name value Invalid values cause the specified value to be ignored for the associated parameter name so the default or previously administered value is retained All values must be text strings even if the value itself is numeric a dotted decimal IP address and so on Note Enclose all data in quotation marks for proper interpretation The upgrade script file Avaya provides includes a line that tell the telephone to GET 46xxsettings txt This lines causes the telephone to use HTTP or HTTPS to attempt to download the file specified in the GET command If the file is obtained its contents are interpreted as an additional script file That is how your settings are changed from the default settings If the file cannot be obtained the telephone continues processing the upgrade script file If the configurati
90. ment in the network Part of this communication identifies which TCP or UDP ports each piece of equipment uses to support each protocol and each task within the protocol For additional TCP UDP port utilization information as it applies to Avaya Communication Manager see UDP Port Selection on page 32 Depending on your network you might need to know what ports or ranges are used in the operation of 1600 Series IP Telephones Knowing these ports or ranges helps you administer your networking infrastructure In Figure 1 and Figure 2 e he box on the left always represents the 1600 Series IP Telephone e Depending on the diagram the boxes on the right refer to various pieces of network equipment with which the telephone can communicate e Open headed arrows for example e represent the direction s of socket initialization e Closed headed arrows for example a p gt represent the direction s of data transfer e he text the arrows point to identifies the port or ports that the 1600 Series IP Telephones support for the specific situation Brackets identify ranges when more than one port applies The text indicates any additional qualifications or clarifications In many cases the ports used are the ones called for by IETF or other standards bodies Issue 1 June2007 27 Network Requirements Figure 1 Signaling Audio and Management Diagram Signaling Audio and Management 1600 Series IP Telephone
91. ministrator Guide Release 1 0 Administering Options for the 1600 Series IP Telephones Table 7 1600 Series IP Telephone Customizable System Parameters continued Parameter Name Default Value Description and Value Range VLANSEP 1 VLAN separation Controls whether frames to from the secondary Ethernet interface receive IEEE 802 1Q tagging treatment The tagging treatment enables frames to be forwarded based on their tags in a manner separate from telephone frames If tags are not changed no tag based forwarding is employed Values are 1 On Enabled 0 Off Disabled This parameter is used with several related parameters For more information see VLAN Separation on page 68 VLANTEST 60 Number of seconds to wait for a DHCPOFFER when using a non zero VLAN ID 1 3 ASCII digits from 0 to 999 6 of 6 Note Table 7 applies to all 1600 Series IP Telephones Certain 1600 IP Telephones might have additional optional information that you can administer For more information see Chapter 8 Administering Applications and Options VLAN Considerations If your LAN environment does not include Virtual LANs VLANs ignore this section Otherwise this section contains information on how to administer 1600 Series IP Telephones to minimize registration time and maximize performance in a VLAN environment VLAN Default Value and Priority Tagging The system value L2QVLAN is initially set to 0 and identifies the
92. ndary Ethernet Interface Layer 2 Priority Value Secondary Ethernet Line Interface Status Secondary Ethernet Interface VLAN Identifier Local dial pad Procedure Password Local Dialpad Procedures Allowed Reregistration Timer RTCP Monitor IP Address Source IP Addresses for SNMP Queries SNMP Community String Subscription List Trusted Domains Paths Unnamed Registration Status Secondary Ethernet Interface Layer 2 Frame Tagging Wait Time for DHCP Offer PHY1STAT PHY2PRIO PHY2STAT PHY2VLAN PROCPSWD PROCSTAT REREGISTER RTCPMON SNMPADD SNMPSTRING SUBSCRIBELIST TPSLIST UNNAMEDSTAT VLANSEP VLANTEST 3of 3 54 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Chapter 6 Telephone Software and Application Files General Download Process The 1600 Series IP Telephones download script files and settings files from either an HTTP or HTTPS server These telephones download the application files from the HTTP server The HTTPS server applies only if the server supports Transport Layer Security TLS encryption Note The script files application files and settings files discussed in this chapter are identical for HTTP and HTTPS servers The generic term file server refers to both HTTP server and HTTPS server The file downloading process is the same for both servers except when you use an HTTPS server a TLS server is contacted first The telephone queries the file se
93. ngs The only exception to this sequence is in the case of VLAN IDs In the case of VLAN IDs the usual sequence applies through HTTP HTTPS If the VLAN ID after HTTP is not zero any VLAN ID from the media server is ignored The Administrative Process The following list depicts administration for a typical 1600 Series IP Telephone network Your own configuration might differ depending on the servers and system you have in place 1 LAN and applicable servers administered to accept the telephones 2 Telephone software downloaded from the Avaya support site 3 46xxsettings file updated with site specific information as applicable 4 1600 Series Telephones installed For more information see the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide 5 Individual 1600 Series IP Telephones updated using local procedures as applicable For more information see Local Administrative Procedures in the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide 16 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Administrative Checklist The Administrative Process Use the following checklist as a guide to system and LAN administrator responsibilities This high level list helps ensure that all telephone system prerequisites and requirements are met prior to telephone installation Note One person might funct
94. nitial out of the box default values e DEBUG Enable or disable debug mode for the button module serial port e GROUP Set the group identifier on a per phone basis e RESET Reset all system values and system initialization values except AUTH NVAUTH registration extension and password to the default values Also resets the 802 1X identity and password to the default values VIEW Review the 1600 IP Telephone system parameters to verify current values and file versions Ethernet Hub Interface Enable Disable Enable or disable the Ethernet hub locally 72 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Local Administrative Options Using the Telephone Dialpad Clear Procedure Sometimes you might want to remove all administered values user specified data and option settings Essentially you want to return a telephone to its initial clean slate or out of the box condition This is usually done when passing a telephone to a new dedicated user when the user s L O G OF F option is not sufficient For example a new user is assigned the same extension but requires different permissions than the previous user The C L E A R option erases all administered data static programming file server and call server programming and user settings including Contact button labels and locally programmed Feature button labels and restores all such data to default values The C L E A R op
95. ntry of the command sequence the telephone displays the following text depending on the current value of the system parameter NVLOGSTAT Log Siatus change OK where status is the type of logging indicated by the NVLOGSTAT value defined as e Status is disabled when NVLOGSTAT 0 e Status is emergencies when NVLOGSTAT 1 e Status is alerts when NVLOGSTAT 2 e Status is critical wnen NVLOGSTAT 3 e Status is errors when NVLOGSTAT 4 e Status is warnings when NVLOGSTAT 5 e Status is notices when NVLOGSTAT 6 e Status is information when NVLOGSTAT 7 e Status is debug when NVLOGSTAT 8 Issue 1 June 2007 85 Administering Telephone Options 3 To change the logging status press Depending on the current value the next sequential valid NVLOGSTAT value is selected and displayed as the status For example if the current value is alerts 2 pressing changes the value to 3 critical If the current value is debug 8 pressing changes the value to 0 disabled If a value different from the current NVLOGSTAT value is entered the following text displays left justified at the top of the display Save new value no yes Press the button to terminate the procedure or the button to save the new value If you press the button the telephone displays the following text New value being saved The telephone saves the new value Logoff Use the following pr
96. o DHCP and file servers see Chapter 5 Server Administration AX CAUTION The telephones obtain important information from the script files on the file server and depend on the application file for software upgrades If the DHCP file server is unavailable when the telephones reset the telephones register with the media server and operate Some features might not be available To restore them you need to reset the telephone s when the file server is available DHCP Server Avaya recommends that a DHCP server and application be installed and that static addressing be avoided Install the DHCP server and application as described in DHCP and File Servers on page 37 HTTP HTTPS Server Administer the HTTP or HTTPS file server and application as described in HTTP Generic Setup on page 49 22 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Required Network Information Required Network Information Before you administer DHCP and HTTP and TLS as applicable complete the information in Table 3 If you have more than one Gateway HTTP TLS server subnetwork mask and Gatekeeper in your configuration complete Table 3 for each DHCP server The 1600 Series IP Telephones support specifying a list of IP addresses for a gateway router HTTP HTTPS server and Avaya Media Server Gatekeeper s Each list can contain up to 255 total ASCII characters with IP addresses separated by comm
97. ocedure to log off a telephone AX CAUTION Once a telephone is logged off a password and extension might be needed to log back on While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 5 6 4 6 3 3 Mute LO G OF F Note Press the Mute button momentarily Do not press this button while pressing other keys buttons After entry of the command sequence the telephone unregisters from the call server The telephone display clears and then displays the following prompt for subsequent login Enter Extension EXT OK 86 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Interface Control Self Test Procedure Note Replace variable w short product names store two software code images in reprogrammable non volatile memory The primary image called the big app must be running to perform a self test The backup image called the little app does not support the self test For self testing use the following procedure 1 To invoke Replace variable w short product name self test procedures press the following sequence of keys on the faceplate of the telephone Mute 8 3 7 8 Mute TES T Note Press the Mute button momentarily Do not press this button while pressing other keys buttons All telephones show the following text left justified at the top of the display for 1 sec
98. of the telephone Mute 4 7 6 8 7 Mute GR OU P Note Press the Mute button momentarily Do not press this button while pressing other keys buttons The following text displays left justified at the top of the display Group ddd New where ddd is the Group value Enter a valid Group value 0 999 If a value different from the current Group value is entered the following text displays left justified at the top of the display Save new value no yes Press the button to terminate the procedure or the button to save the new value If you press the button the following text displays New value being saved The new value is saved and the user interface is restored to its previous state Issue 1 June 2007 75 Administering Telephone Options Reset System Values Use the following procedure to reset all system values and system initialization values except AUTH NVAUTH registration extension and password to the default values Also resets the 802 1X identity and password to the default values CAUTION This procedure erases all static information except the extension number and password without any possibility of recovering the data 1 While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 73738 Mute RESET Note Press the Mute button momentarily Do not press this button while pressing
99. on Avaya Media Servers 35 HTTP Configuration for Backup Restore 50 Other Considerations for media server administration 34 HTTP HTTPS Server 2 2 ls 22 Other Network Considerations 24 l P IEC ISO Documents a a 105 Parameter Data Precedence 16 IEEE 802 1D and 802 1Q 25 33 Parameter Values 80 IEEE 802 ID Q QoS parameters 33 Parameters in Real Time 26 IEEE ANSI Documents 105 Parameters Saved During Backup 93 IETF Documents sss 103 Parameters Customizable 62 96 Initialization and Address Resolution Diagram 29 Pass Through and Proxy Logoff 802 1X 71 Initialization Process for 1600 Series IP Telephones 18 Port Utilization Installation Network Information Required before installing Selection llle 32 23 TGP UDP i ob 4 he n E Ga Rt ORE A 27 Interface Control len 78 Proxy Logoff and Pass Through 802 1X 71 Interface administeringthe 15 IP Address Lists and Station Number Portability 26 IP Addresses administering 14 Q IP Interface and Addresses for media servers 32 QoS eu den oh kate te Sm oat se he 25 33 OED ANSITESRISDOGUITIBRISg t s s ditt s i ipu Administrative Parameters Fx 15 ITU DOCUMENTS ap d old dot Sa EE Se aa 104 IEEE 802 1D and802 1Q 33 L R Language Selecti
100. on RM ELE LR 88 Registration and Authentication 30 Local Administrative Options 72 Related Documentation lt lt 6 lt 4 coca ce x 103 LOG Procedure s s a s aig d ace Stace diio 85 Reliability and Performance 25 Logoff Procedure c l n 86 Requirements ess 18 Gall Server uum nm mox mon Rm ROM e be a 31 HarmdWare us oe a ee a E e a o a Won 21 M INGDWOFK eos atre Hirano eee prot se Caes es n 21 Media Server Switch Administration 32 Server hn 22 Media Server Administration Other Considerations 34 Reset System Values l l 76 Media Server Field Names and Corresponding Script File Restore es 93 Parameter Names lle 52 Restore Backup aac eae eR x 91 RSVP and RTOP e sa eow a aai E a 33 N RTCP and RSVP aaau aaa RE NAT cect ae ns WA T 34 Network Assessment 2 a eee 21 Network Audio Quality Display 26 Network Considerations Other 24 108 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Index S Script File Parameter Names and Corresponding Media Server Field Names Scripts and Application Files for 1600 Series IP Telephones 56 Security 2 a ee tke ao lide ad ial See So eae sal Se wee ate ee 30 Server Administration 37 Server Administration DHCP 38 Server Requirem
101. on file is successfully obtained but does not include any setting changes the telephone stops using HTTP This happens when you initially download the script file template from the Avaya support Web site before you make any changes When the configuration file contains no setting changes the telephone does not go back to the upgrade script file Avaya recommends that you do not alter the upgrade script file If Avaya changes the upgrade script file in the future any changes you have made will be lost Avaya recommends that you use the 46xxsettings file to customize your settings instead However you can change the settings file name if desired as long as you also edit the corresponding GET command in the upgrade script file For more information on customizing your settings file see Contents of the Settings File Issue1 June2007 57 Telephone Software and Application Files Contents of the Settings File After checking the application software the 1600 Series IP Telephone looks for a 46xxsettings file This optional file is where you identify non default option settings application specific parameters and so on You can download a template for this file from the Avaya support Web site An example of what the file might look like follows Note The following is intended only as a simple example Your settings will vary from the settings shown This sample assumes specification of a DNS Server and turning off enhanced local dialing
102. ond after self test is invoked Self test end A block character with all pixels on then displays in all display character locations for 5 seconds Display of the block character helps to find bad display pixels The telephone displays one of the following If self test passes Self test passed end If self test fails Self test failed end To terminate the self test press the button on the dial pad at any time Doing so generates a confirmation tone and returns the user interface to its previous state Issue 1 June 2007 87 Administering Telephone Options Language Selection 1600 Series IP Telephones are factory set to display information in the English language As of Release 1 0 all software downloads include language files for 9 additional languages Administrators can specify from one to four of those languages per telephone to replace English End users can then select which of those languages they want their telephone to display All downloadable language files contain 88 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 UTF 16 encoded Unicode characters only a file name ending in txt the language name as it should be presented to the user for selection a translation of each available language name into all other languages an indication of the preferred character input method as shown in Table 10 text string repla
103. or c b setting for view oriented applications for example the Network Information application as applicable c setting for Logout application if applicable The binary 0 does not allow an end user to see or invoke options and related applications The binary 1 allows full display and access to all options and related applications 10f2 96 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Customizing 1600 Series IP Telephone Applications and Options Table 13 1600 Series IP Telephone Customizable System Parameters continued Parameter Name Default Value Status Description and Value Range Web Access Application Parameters SUBSCRIBELIST Null Optional TPSLIST Null Optional Backup Restore Parameters BRURI Null Mandator y Backlight Parameters BAKLIGHTOFF 120 Optional Subscription list for potential pushed content List of zero or more fully qualified URLs separated by commas without intervening spaces with up to 255 total characters List of Trusted Push Servers List of zero or more fully qualified domain path strings separated by commas without intervening spaces with up to 255 total characters For more information see the 4600 Series IP Telephone Application Programmer Interface API Guide Document Number 16 300256 URL used for backup and retrieval of user data Specify HTTP server and directory path to backu
104. other keys buttons The IP telephones display the following text left justified at the top of the display Reset values no yes AX CAUTION As soon as you press the button all static information except the extension number and password will be erased without any possibility of recovering the data 2 If you do not want to reset the system values press no and proceed to Step 4 The following prompt displays on the top line Are you sure no yes 3 Press the button to continue without resetting the values and proceed to Step 4 Or press the button to reset values to their defaults All telephones display the following text left justified at the top of the display while the system values are reset to defaults Resetting values The telephone resets from the beginning of registration which takes a few minutes 76 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Local Administrative Options Using the Telephone Dialpad 4 If you do not reset the telephone the telephone displays the following prompt Restart phone no yes 5 Press the key to terminate the procedure without restarting the telephone Otherwise press and perform the following Restart procedure Restart the Telephone Use the following procedure to restart the telephone 1 While the telephone is on hook and idle press the following se
105. ows the user to select the built in English language when other languages are downloaded If LANGOSTAT is 0 and at least one language is downloaded the user cannot select the built in English language If LANGOSTAT is 1 the user can select the built in English language text strings e LANGSYS The file name of the system default language file if any For more information see 1600 Series IP Telephone Customizable System Parameters To view multiple language strings see the MLS local procedure in the Avaya one X Deskphone Value Edition 1600 Series IP Telephones Installation and Maintenance Guide Note Specifying a language other than English in the configuration file has no impact on Avaya Communication Manager settings values or text strings Issue 1 June 2007 89 Administering Telephone Options Enhanced Local Dialing The 1600 Series IP Telephones have a variety of telephony related applications that might obtain a telephone number during operation For example the Call Log saves a number of an incoming caller The telephones can evaluate a raw telephone number Based on administered parameters the telephone can automatically prepend the correct digits saving the user time and effort This is the Enhanced Dialing feature The key to the success of this feature is accurate administration of several important values summarized below Note In all cases the values you administer are the values relevant to the location of
106. p file Do not specify backup file name Value 0 255 ASCII characters Null is a valid value and spaces are allowed If this value is null or begins with a character sequence other than http or httos the Backup Restore option will not display to the telephone user Number of idle minutes after which the backlight turns off 1 3 ASCII digits from 0 999 2of2 Issue 1 June 2007 97 Administering Applications and Options The Application Status Flag APPSTAT The 1600 Series IP Telephones offer the user numerous applications like Contacts Call Log Redial and so on Each of these applications allows the user to add delete or in some cases edit entries You as the administrator might not want the user to have that level of functionality For example a hotel lobby telephone probably should not allow a user to delete the concierge s contact number Further for privacy reasons that same telephone should not allow a Call Log display You can use the Application Status Flag APPSTAT to administer specific application functionality permission levels for one or more telephones APPSTAT consists of one number specifying a certain level of allowed functionality A Zero 0 value is the most limiting setting Values 2 and 3 allow increasing levels of functionality and 1 allows the user complete application functionality Table 14 Application Status Flags and Their Meaning APPSTAT Value Meaning 0 Redi
107. paragraph without downloading the application file again The telephone checks and loads the application file then uses the script file to look for a settings file if appropriate The optional settings file can contain settings you have administered for any or all of the 1600 Series IP Telephones in your network For more information about this download process and settings file see Chapter 6 Telephone Software and Application Files Step 4 Telephone and the Call Server The call server referred to in this step is the Avaya Media Server In this step the telephone might prompt the user for an extension and password The telephone uses that information to exchange a series of messages with the call server For a new installation and for full service the user can enter the telephone extension and password Fora restart of an existing installation this information is already stored on the telephone but the user might have to confirm the information The telephone and the call server exchange more messaging The expected result is that the telephone is appropriately registered and call server data such as feature button assignments are downloaded Issue 1 June 2007 19 Administration Overview and Requirements The 1600 Series IP Telephones support a feature called Unnamed Registration Unnamed Registration allows a telephone to register with the Avaya Media Server without an extension assuming the Avaya Media Server also supports this
108. play activity to wait before turning off the backlight Values 0 999 no spaces and no null value A value of 0 means the backlight never turns off URL used for backup and retrieval of user data Specify HTTP server and directory path to backup file Do not specify backup file name Value 0 255 ASCII characters Null is a valid value and spaces are allowed DHCP Standard lease violation flag Indicates whether to keep the IP address if there is no response to lease renewal If set to 1 No the telephone strictly follows the DHCP standard with respect to giving up IP addresses when the DHCP lease expires If set to 0 Yes the telephone continues using the IP address until it detects reset or a conflict see DHCP Generic Setup Text string containing the IP address of zero or more DNS servers in dotted decimal format separated by commas with no intervening spaces 0 255 ASCII characters including commas Text string containing the domain name to be used when DNS names in system values are resolved into IP addresses Valid values are 0 255 ASCII characters If Null no spaces allowed 802 1X Supplicant operation mode Valid values are 0 With PAE pass through 1 with PAE pass through and proxy Logoff 2 without PAE pass through or proxy Logoff Enhanced Dialing Status If set to 1 the Enhanced Local Dialing feature is turned on for all associated applications If set to O the feature is turned off 1 of 6
109. plays left justified at the top of the display Save new value no yes 6 Press the button to terminate the procedure or the button to save the new values If you press the button the following text displays New value being saved The new values are saved and a restart occurs automatically The user interface is restored to its previous state The View Administrative Option If you are using static addressing and encounter problems use the following procedure to verify the current values of system parameters and file versions Note Unless otherwise prevented using administration the user can view but not change most of the parameters associated with Local Administrative Procedures For more information about this option see the applicable user guide s Note If the View Network Information option is not available due to being disabled by administration use the ADDR option to view IP addresses See Static Addressing Installation on page 82 The IP addresses might have been entered incorrectly Verify whether you were provided with correct IP addresses Issue1 June2007 79 Administering Telephone Options 1 While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 8 4 3 9 Mute VI E W Note Press the Mute button momentarily Do not press this key while pressing other keys The following text displays left justified at the
110. pplication DHCP DHCP and File Servers on page 37 and especially specific DHCP Server Administration on page 38 parameters Also Chapter 8 Administering Applications and Configuration file strongly recommended Options DHCP and File Servers on page 37 and especially HTTP Generic Setup on page 49 Also Chapter 8 Administering Applications and Options 2 of 2 General information about administering DHCP servers is covered in DHCP and File Servers on page 37 and more specifically DHCP Server Administration on page 38 General information about administering HTTP servers is covered in DHCP and File Servers and more specifically HTTP Generic Setup Once you are familiar with that material you can administer telephone options as described in Chapter 7 Administering Telephone Options Issue 1 June 2007 15 Administration Overview and Requirements Parameter Data Precedence If a given parameter is administered in multiple places the last server to provide the parameter has precedence The precedence from lowest to highest is 1 Manual administration with the two exceptions described for the system parameter STATIC on page 66 2 DHCP 3 HTTP HTTPS script file 4 the Avaya Media Server and finally 5 Backup files if administered and if permitted Settings the IP telephone receives from backup files or the media server overwrite any previous settings including manual setti
111. pt and application files are in the default directory on the HTTP server do not use the HTTPDIR lt path gt You do not have to use Option 242 If you do not use this option you must ensure that the key information especially HTTPSRVR and MCIPADD is administered appropriately elsewhere Avaya recommends that you administer DHCP servers to deliver only the options specified in this document Administering additional unexpected options might have unexpected results including causing the IP telephone to ignore the DHCP server The media server name and HTTP server name must each be no more than 32 characters in length Examples of good DNS administration include Option 6 aaa aaa aaa aaa Option 15 dnsexample yourco com zzz zzz zzz zzZ Option 242 MCIPADDZXXXX XXX XXX XXX Depending on the DHCP application you choose be aware that the application most likely does not immediately recycle expired DHCP leases An expired lease might remain reserved for the original client a day or more For example Windows NT9 DHCP reserves expired leases for about one day This reservation period protects a lease for a short time If the client and the DHCP server are in two different time zones the clocks of the computers are not in sync or the client is not on the network when the lease expires there is time to correct the situation The following example shows the implication of having a reservation period Assume two IP addresse
112. purpose 1 identify which telephones are associated with which group and designate a number for each group The number can be any integer from 0 to 999 with 0 as the default meaning your largest group is assigned as Group O 2 At each non default telephone instruct the installer or user to invoke the GROUP Local dialpad Administrative procedure as specified in the Avaya one X Deskphone Value Edition 1600 IP Telephones Installation and Maintenance Guide and specify which GROUP number to use The GROUP System value can only be set on a phone by phone basis 3 Once the GROUP assignments are in place edit the configuration file to allow each telephone of the appropriate group to download its proper settings Here is an example of the configuration file for the Call Center agent IF GROUP SEQ 1 goto CALLCENTER IF GROUP SEQ 2 goto HOTDESK specify settings unique to Group 0 goto END CALLCENTER specify settings unique to Group 1 goto END HOTDESK specify settings unique to Group 2 END specify settings common to all Groups Issue1 June2007 59 Telephone Software and Application Files 60 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Chapter 7 Administering Telephone Options Administering Options for the 1600 Series IP Telephones This chapter explains how to change parameters by means of the DHCP or HTTP servers In all Cases you are setting a system pa
113. quence of keys on the faceplate of the telephone Mute 73738 Mute RESET Note Press the Mute button momentarily Do not press this button while pressing other keys buttons The IP telephones display the following text left justified at the top of the display Reset values no yes 2 Press the button to reset values to their defaults or to continue a restart without resetting the values to their defaults The telephones display the following text left justified at the top of the display while the system values are reset to defaults Resetting values Once the system values are reset the following prompt displays on all IP telephones Restart phone no yes 3 Press the key to terminate the procedure without restarting the telephone Press the key to restart the telephone The remainder of the procedure depends on the status of the boot and application files Issue 1 June 2007 77 Administering Telephone Options Interface Control Use the following procedure to set or change the interface control value 1 While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 4 6 8 Mute I N T Note Press the Mute button momentarily Do not press this button while pressing other keys buttons 2 After entry of the command sequence telephones with an internal Ethernet switch display the following text
114. rameter in the telephone to a desired value Table 7 lists e the parameter names e their default values e the valid ranges for those values and e a description of each one For DHCP the DHCP Option sets these parameters to the desired values as discussed in DHCP and File Servers on page 37 For HTTP the parameters in Table 7 are set to desired values in the script file For more information see Contents of the Settings File on page 58 When using a media server see Table 6 Media Server Field Names amp Corresponding Script File Parameter Names on page 52 for information on parameters set by the media server application Avaya recommends that you administer options on the 1600 Series IP Telephones using script files Some DHCP applications have limits on the amount of user specified information The administration required can exceed those limits for the more full featured telephone models You might choose to completely disable the capability to enter or change option settings from the dialpad You can set the system value PROCPSWD as part of standard DHCP HTTP administration If PROCPSWD is non null and consists of 1 to 7 digits the user cannot invoke any dialpad options without first pressing Mute and entering the PROCPSWD value For more information on dialpad options see the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide CAUTION PROCPSWD is likely stored on th
115. rams or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya s Web site at http support avaya com ThirdPartyLicense Interference Using a cell mobile or GSM telephone or a two way radio in close proximity to an Avaya IP Telephone might cause interference Security See http support avaya com security to locate and or report known vulnerabilities in Avaya products See http support avaya com to locate the latest software patches and upgrades For information about secure configuration of equipment and mitigation of toll fraud threats see the Avaya Toll Fraud and Security Handbook at http support avaya com Contents Chapter 1 Introduction lll es 7 About THIS Guide 6 444448 dd ORDA OA RADE ee 7 Differences Between 1600 Series 4600 Series and 9600 Series IP Telephones 8 Document Organization lt s ricis erene beer ceeded bee ees 10 Other Documentatii 229 929299 deities ene in SS eee 54S HER 11 Chapter 2 Administration Overview and Requirements 13 1600 Series IP Telephones lllrllens 13 Parameter Data Precedence s 16
116. requesting further information A router on the network receives and relays this message to the appropriate DHCP server if the phone IP address is 0 0 0 0 18 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Telephone Initialization Process Step 2 DHCP Server to Telephone The DHCP file server provides information to the telephone as described in DHCP and File Servers on page 37 Among other data passed to the telephone is the IP address of the HTTP or HTTPS server Step 3 Telephone and File Server The 1600 Series IP Telephones can download script files and settings files from either an HTTP or HTTPS server These telephones can also download the application files from the HTTP server The telephone queries the file server which transmits a script file to the telephone This script file at a minimum tells the telephone which application file the telephone must use The application file is the software that has the telephony functionality The telephone uses the script file to determine if it has the proper application file If the telephone determines the proper application file is missing the telephone requests an application file download from the HTTP server The telephone then downloads the file and conducts some checks to ensure that the file was downloaded properly If the telephone determines it already has the proper file the telephone proceeds as described in the next
117. ries IP Telephones provide some detail about network audio quality For more information see Network Audio Quality Display on 1600 Series IP Telephones on page 26 IEEE 802 1P and 802 1Q For more information about IEEE 802 1P and IEEE 802 1Q and the 1600 Series IP Telephones see IEEE 802 1P and 802 1Q on page 33 and VLAN Considerations on page 67 Three bits of the 802 1Q tag are reserved for identifying packet priority to allow any one of eight priorities to be assigned to a specific packet 7 Network management traffic Voice traffic with less than 10ms latency Voice traffic with less than 100ms latency Controlled load traffic for critical data applications Traffic meriting extra effort by the network for prompt delivery for example executive e mail Reserved for future use The default priority for traffic meriting the best effort for prompt delivery of the network e 1 Background traffic such as bulk data transfers and backups ee o o oO kf O1 DD e e O N Note Priority O is a higher priority than Priority 1 Issue1 June2007 25 Network Requirements Network Audio Quality Display on 1600 Series IP Telephones All 1600 Series IP Telephones give the user an opportunity to monitor network audio performance while on a call For more information see the telephone user guide While on a call the telephones display network audio quality parameters in real time as shown in Table 4
118. rt October 1989 by R Braden STD 3 RFC 1123 Internet Protocol IP September 1981 by Information Sciences Institute STD 5 RFC 791 as amended by nternet Standard Subnetting Procedure August 1985 by J Mogul and J Postel STD 5 RFC 950 Broadcasting Internet Datagrams October 1984 by J Mogul STD 5 RFC 919 Broadcasting Internet Datagrams in the Presence of Subnets October 1984 by J Mogul STD 5 RFC 922 User Datagram Protocol UDP August 28 1980 by J Postel STD 6 RFC 768 Transmission Control Protocol TCP September 1981 by Information Sciences Institute STD 7 RFC 793 Domain Names Concepts and Facilities DNS November 1987 by P Mockapetris STD 13 RFC 1034 Domain Names Implementation and Specification DNS November 1987 by P Mockapetris STD 13 RFC 1035 An Ethernet Address Resolution Protocol ARP November 1982 by David C Plummer STD 37 RFC 826 Dynamic Host Configuration Protocol DHCP March 1997 by R Droms RFC 2131 DHCP Options and BOOTP Vendor Extensions March 1997 by S Alexander and R Droms RFC 2132 RTP A Transport Protocol for Real Time Applications RTP RTCP January 1996 by H Schulzrinne S Casner R Frederick V Jacobson RFC 1889 Definition of the Differentiated Services Field DS Field in the IPv4 and IPv6 Headers DIFFSRV December 1998 by K Nichols S Blake F Baker and D Black RFC 2474 Issue1 June 2007 103 Related Document
119. rver which transmits a script file to the telephone The script file tells the telephone which application file the telephone must use The application file is the software that has the telephony functionality and is easily updated for future enhancements In a newly installed telephone the application file might be missing In a previously installed telephone the application file might not be the proper one In both cases the telephone requests a download of the proper application file from the HTTP server The file server downloads the file and conducts some checks to ensure that the file was downloaded properly If the telephone determines it already has the proper file the telephone proceeds to the next step without downloading the application file again After checking and loading the application file the 1600 Series IP Telephone if appropriate uses the script file to look for a settings file The settings file contains options you have administered for any or all of the 1600 Series IP Telephones in your network For more information about the settings file see Contents of the Settings File on page 58 Software When shipped from the factory the1600 Series IP Telephones might not contain sufficient software for registration and operation When the telephone is first plugged in a software download from an HTTP server starts to give the phone its proper functionality For software upgrade downloads the call server provides the capabi
120. s considered data to be backed up at the appropriate time When more than one line contains a value for an option parameter or Contacts entry the last value read is retrieved to allow new values to overwrite previous values as lines are read from the backup file In all other cases the line order in the backup file has no bearing on retrieval The existence of invalid data does not constitute a failed retrieval The success of the retrieval process requires the telephone to obtain the backup file and successfully restore valid data 94 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Chapter 8 Administering Applications and Options Customizing 1600 Series IP Telephone Applications and Options The 1600 Series IP Telephones have some unique and powerful capabilities that take advantage of their display and access to LAN facilities You need to provide the information called for in relevant sections of Table 13 in a customized script file For more information see 1600 Series IP Telephone Scripts and Application Files on page 56 CAUTION For the telephones to work properly you must have a 46xxsettings txt file in the same directory as the application file If you do not edit the 46xxsettings txt file those telephones use default settings only The 46xxsettings file is available as a standalone download If you already have such a file because you downloaded it for a previous 1600 S
121. s therefore two possible DHCP leases Assume three IP telephones two of which are using the two available IP addresses When the lease for the first two telephones expires the third telephone cannot get a lease until the reservation period expires Even if the other two telephones are removed from the network the third telephone remains without a lease until the reservation period expires Issue1 June2007 41 Server Administration In Table 5 the 1600 Series IP Telephone sets the system values to the DHCPACK message field values shown Table 5 DHCPACK Setting of System Values System Value Set to IPADD The yiaddr field NETMASK Option 1 if received GIPADD Option 3 if received which might be a list of IP addresses TLSSRVR The siaddr field if that field is non zero HTTPSRVR The siaddr field if that field is non zero DNSSRVR Option 6 if received which might be a list of IP addresses DOMAIN Option 15 if received DHCP lease time Option 51 DHCP lease renew time Option 58 if received DHCP lease rebind time Option 59 if received if received Windows NT 4 0 DHCP Server Verifying the Installation of the DHCP Server Use the following procedure to verify whether the DHCP server is installed 1 Select Start Settings Control Panel 2 Double click the Network icon 3 Verify that Microsoft DHCP Server is listed as one of the Network Services on the Services tab 4 If it is
122. see nstallation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server available on the Avaya support Web site Table 7 1600 Series IP Telephone Customizable System Parameters lists the parameters you can administer when manually creating the configuration file Manual administration is discussed in 1600 Series IP Telephone Scripts and Application Files When using the media server you do not need to know the specific parameter names since the media server handles that For more information Table 6 lists the parameter names from 1600 Series IP Telephone Customizable System Parameters and the corresponding field name from the media server HTTP server application Any limits restrictions etc about the parameters are built into the media server Note The Web Configuration application covers other IP telephones in addition to the 1600 Series IP Telephones This document covers only data applicable to 1600 Series IP Telephones Table 6 Media Server Field Names amp Corresponding Script File Parameter Names Media Server Field Name Script File Parameter Name Handset Audio Gain Control Status AGCHAND Headset Audio Gain Control Status AGCHEAD Speaker Audio Gain Control Status AGCSPKR Application Status APPSTAT Script File Server Authentication AUTH Note Applicable only when configuration file downloaded using HTTPS Not applicable if file downloaded using HTTP Idle Time Before Backlight Turnoff
123. sing one telephone model as another see Using an Alias in the Administrator Guide for Avaya Communication Manager Document 03 300509 Avaya Distributed Office systems provide native support for the 1600 Series Telephones See the Avaya Distributed Office Local Manager online help for more information Issue1 June 2007 31 Voice System Administration Media Server Switch Administration If you are using the 1600 Series IP Telephones with Avaya Communication Manager see the following documents on the Avaya support Web site for information about specific switch administration e he Administrator Guide for Avaya Communication Manager Document 03 300509 provides detailed instructions for administering an IP telephone system on Avaya Communication Manager See Chapter 3 Managing Telephones which describes the process of adding new telephones Also you can locate pertinent screen illustrations and field descriptions in Chapter 19 Screen References of that guide e Administration for Network Connectivity for Avaya Communication Manager Document Number 555 233 504 provides detailed information about switch administration for your network If you are using the 1600 Series IP Telephones with Avaya Distributed Office see the Avaya Distributed Office Local Manager online help for information about specific switch administration IP Interface and Addresses If you are using the 1600 Series IP Telephones with Avaya Communication M
124. telephones use the settings file parameter BRURI to identify the backup file site Backup Filenames 16xx and 96xx telephones store their backup files with titles that do not include the model number for example 1234 96xxdata txt or 1234 16xxdata txt vs 1234 4610data txt or 1234 4620data txt Backup File Content Backup file contents are generally the same except that the 16xx and 96xx Contacts data is stored as ABKNAMEmmm label ABKNUMBERmmnm telephone number where mmm is 001 to 100 for 16xx Series Telephones and 001 to 250 for 96xx Series Telephones A given Contact entry in the 16xx or 96xx Backup file must have both name and number to be valid Type is optional and not applicable for the 16xx Series Telephones or the 96xx Series Telephones for Release 1 0 or Release 1 1 ABK stands for Address Book the original Contacts application name 8 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Differences Between 1600 Series 4600 Series and 9600 Series IP Telephones Settings File Although 16xx 46xx and 96xx telephones use the 46xxsettings file the 16xx and 96xx can use the following new parameters BRURI to specify a URI to place the backup file HTTPDIR to specify a subdirectory path on the HTTP server MSGNUM for voice mail access UNNAMEDSTAT to turn Unnamed Registration off on At this time any 46xx telephone receiving these 16xx or 96xx specific parameters
125. the first 16 administered buttons are assigned to the telephone itself while the remaining 32 are assigned to the BM32 Printing Button Labels You can download software from www desi com that enables you to print button labels for the 1600 series telephones To download this software perform the following steps 1 Using your web browser go to www desi com 2 Click DESI downloads 3 Download the appropriate application If you are using Avaya Distributed Office you can export the button settings from Local Manager and import the settings into the DESI application For more information see the Avaya Distributed Office Local Manager online help Issue 1 June 2007 35 Voice System Administration 36 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Chapter 5 Server Administration Software Checklist Ensure that you own licenses to use the DHCP HTTP and HTTPS server software Note You can install the DHCP and HTTP server software on the same machine AX CAUTION The firmware in the 1600 Series IP Telephones reserves IP addresses of the form 192 168 2 x for internal communications The telephone s improperly use addresses you specify if they are of that form DHCP and File Servers Dynamic Host Configuration Protocol DHCP minimizes maintenance for a 1600 Series IP Telephone network by removing the need to individually assign and maintain IP addresses and other parameters for
126. tication from the switch The attached PC in this scenario gains access to the network without being authenticated Telephone with attached PC PC Only Authenticates When the IP telephone is configured for Pass Through Mode or Pass Through Mode with Logoff DOT1X 0 or 1 an attached PC running 802 1X supplicant software can be authenticated by the data switch The telephone in this scenario gains access to the network without being authenticated Some switches support authentication of multiple devices connected through a single switch port This is known as multi supplicant or MAC based operation These switches typically send unicast 802 1X packets to authenticating devices These switches support the following two scenarios Standalone telephone Telephone Only Authenticates When the IP telephone is configured for Supplicant Mode DOT 1Xz2 the telephone can support authentication from the switch Telephone and PC Dual Authentication Both the IP telephone and the connected PC can support 802 1X authentication from the switch The IP telephone may be configured for Pass Through Mode or Pass Through Mode with Logoff DOT1X 0 or 1 The attached PC must be running 802 1X supplicant software Local Administrative Options Using the Telephone Dialpad The local procedures you use most often as an administrator are CLEAR Remove all administered values user specified data option settings etc and return a telephone to its i
127. tion does not affect the software load itself If you have upgraded the telephone the telephone retains the latest software Once you have cleared a telephone you can administer it normally AX CAUTION This procedure erases all administered data without any possibility of recovering the data Use the following procedure to clear the telephone of its administrative user assigned and options values 1 While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 2 5 3 27 Mute C LE A R Z Note Press the Mute button momentarily Do not press this button while pressing other keys buttons The following text displays left justified at the top of the display Clear all values no yes 2 If you do not want to clear all values press no to terminate the procedure and retain the current values A screen displays the following prompt on the top line Are you sure no yes Issue 1 June 2007 73 Administering Telephone Options 3 Press the button to terminate the procedure without clearing the values Press the button to clear all values to their initial default values A confirmation tone sounds and the following text displays left justified at the top of the display Clearing values The telephone is cleared to its out of the box state Disable Enable Debug Mode Use the following procedure to t
128. ultimedia communication February 1998 Recommendation H 323 Packet based multimedia communications systems February 1998 104 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 ISO IEC ANSI IEEE Documents The following documents are available for a fee from the ISO IEC standards Web site http www iec ch e International Standard ISO IEC 8802 2 1998 ANSI IEEE Std 802 2 1998 Edition Information technology Telecommunications and information exchange between systems Local and metropolitan area networks Specific requirements Part 2 Logical Link Control e ISO IEC 15802 3 1998 ANSI IEEE Std 802 1D 1998 Edition Information technology Telecommunications and information exchange between systems Local and metropolitan area networks Common specifications Part 3 Media Access Control MAC Bridges e IEEE Std 802 1Q 1998 IEEE Standards for Local and Metropolitan Area Networks Virtual Bridged Local Area Networks e IEEE Std 802 3af 2003 IEEE Standard for Information technology Telecommunications and information exchange between systems Local and metropolitan area networks Specific requirements Part 3 Carrier Sense Multiple Access with Collision Detection CSMA CD Access Method and Physical Layer Specifications Amendment Data Terminal Equipment DTE Power via Media Dependent Interface MDI e IEEE Std 802 1X 2004 IEEE Standard for Local and Metropolitan Area Networks
129. unications on the internet Local Area Network Media Access Control ID of an endpoint Encryption of the audio information exchanged between the IP telephone and the call server or far end telephone Network Address Port Translation 1 of 2 Issue 1 June 2007 101 Glossary of Terms NAT OPS PHP PSTN QoS RSVP RTCP RTP SDP Signaling Channel Encryption SIP SNTP TCP IP TFTP TLS UDP Unnamed Registration VLAN VoIP Network Address Translation Off PBX Station Hypertext Preprocessor software used to assist in the format and display of Web pages Public Switched Telephone Network the network used for traditional telephony Quality of Service used to refer to several mechanisms intended to improve audio quality over packet based networks Resource ReSerVation Protocol used by hosts to request resource reservations throughout a network RTP Control Protocol monitors quality of the RTP services and can provide real time information to users of an RTP service Real time Transport Protocol Provides end to end services for real time data such as voice over IP Session Description Protocol A well defined format for conveying sufficient information to discover and participate in a multimedia session Encryption of the signaling protocol exchanged between the IP telephone and the call server Signaling channel encryption provides additional security to the security provided by media chann
130. urn the debug mode for the button module serial port on or off 1 While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 3328 4 Mute D E B UG ff Note Press the Mute button momentarily Do not press this button while pressing other keys buttons 2 After entry of the command sequence the following displays based on the current value of the system value NVDEBUG If NVDEBUG 1 Debug mode on O off OK If NVDEBUG 0 Debug mode off l on OK If a value different from the current NVDEBUG value is entered the following text displays left justified at the top of the display Save new value no yes 3 Press the button to terminate the procedure or the button to save the new value If you press the button the telephone displays the following text New value being saved The telephone saves the new value 74 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Local Administrative Options Using the Telephone Dialpad Group Identifier Use the following procedure to set or change the Group Identifier Note Perform this procedure only if the LAN Administrator instructs you to do so For more information about groups see The GROUP System Value on page 59 While the telephone is on hook and idle press the following sequence of keys on the faceplate
131. y the telephone displays an error message sets its IP address to 0 0 0 0 and attempts to contact the DHCP server again Option 52 Overload Option if desired If this option is received in a message the telephone interprets the sname and file fields in accordance with IETF RFC 2132 Section 9 3 listed in Appendix B Related Documentation Option 53 DHCP message type Value is 1 DHCPDISCOVER or 3 DHCPREQUEST Option 55 Parameter Request List Acceptable values are 1 subnet mask 3 router IP address es 6 domain name server IP address es 15 domain name NVSSON site specific option number Option 57 Maximum DHCP message size Option 58 DHCP lease renew time If not received or if this value is greater than that for Option 51 the default value of T1 renewal timer is used as per IETF RFC 2131 Section 4 5 listed in Related Documentation Option 59 DHCP lease rebind time If not received or if this value is greater than that for Option 51 the default value of T2 rebinding timer is used as per RFC 2131 Section 4 5 40 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 DHCP Server Administration The 1600 Series IP Telephones do not support Regular Expression Matching and therefore do not use wildcards For more information see Administering Options for the 1600 Series IP Telephones on page 61 In configurations where the upgrade scri
132. y call server administered data If set to 3 static programming overrides both file server and call server administered data Allows a call server IP address that has been manually programmed into a telephone to override any value received via DHCP or via this configuration file A manually programmed IP address will only be used if it is not 0 0 0 0 so this parameter may be used to allow only specific telephones to use a different value than otherwise provided by this configuration file If STATIC is to be used to select a manual override of file server IP address es STATIC must be set via DHCP not via this configuration file One or more Push application server subscription URLs separated by commas without any intervening spaces 0 255 ASCII characters including commas One or more trusted domain path strings separated by commas without any intervening spaces 0 255 ASCII characters including commas A URL pushed to a telephone must contain one of these strings if it is to be used to obtain content to be rendered by the telephone Unnamed Registration Status Specifies whether unnamed registration is initiated if the user fails to enter a value at the Extension prompt or Login screen Unnamed registration provides the telephone with a TTI level service enabling a user for example to dial emergency services like 911 Value 12 Yes O No 5of6 66 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Ad
133. you intend to use HTTP for backup restore purposes you must use an HTTP server that is independent of the Avaya Web configuration server To set up an HTTP server e Install the HTTP server application e Administer the system parameter HTTPSRVR to the address es of the HTTP server Include these parameters in DHCP Option 242 or the appropriate SSON Option Issue 1 June 2007 49 Server Administration e Download the upgrade script file and application file s from the Avaya Web site http www avaya com support to the HTTP server For more information see Contents of the Settings File on page 58 Note Many LINUX servers distinguish between upper and lower case names Ensure that you specify the settings file name accurately as well as the names and values of the data within the file If you choose to enhance the security of your HTTP environment by using Transport Layer Security TLS you also need to e Install the TLS server application e Administer the system parameter TLSSRVR to the address es of the Avaya HTTP server HTTP Configuration for Backup Restore For IIS Web Servers For IIS 4 0 WinNT4 0 IIS 5 0 Win2000 IIS 5 1 WinXP IIS 6 0 Win2003 1 Create a backup folder under the root directory of your Web server All backup files will be stored in that directory For example if your backup folder is C Inetpub wwwroot backup the 46xxsettings txt file should have a line similar to SET B

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