Avaya Nortel Business Communications Manager 450 1.0 Telset User's Manual
Contents
1. Routing Service Press Heading to Press Show to move to move up one level of the next level under the menu structure Current Heading the current heading Heading Show Restrn service Back Next Press Back to move to Press Next to move the previous item on to the next item on the same menu level the same menu level Sched Night Programming buttons are active or inactive at different stages of programming On the digital phone a button is active meaning you can use that option when the indicator next to it is lit On the IP phone the navigation icons display the directional arrows that are active Activating menu prompts Both telephones display the same menu prompts and action prompts that require the user to press the display buttons to perform actions related to the current menu choice Refer to Figure 11 and Figure 12 for examples of each type of display BCM450 Telset Administration Guide 24 Chapter 3 Using the telset configuration interface Figure 11 Display and buttons digital phone xx Show line Display text COPY Display button command Display button Figure 12 Display and buttons IP phone lt line gt Conference Last num redial lt Company name gt lt telset menu prompt gt Display text Navigation gt icons andi aad ema Display button command Feature button and Display buttons sate Ct display pan om d o om Navigation buttons B2. BCM450 Telset Administration Guide 42 Chapter 3 Using the telset configuration interface Figure 28 System prgming page 3 of 7 Next Access Codes Next Telco features NN40160 600 Chapter 3 Using the telset configuration interface 43 Figure 29 System prgming Sheet 4 of 7 N Next bi Remote access N a Next Telco features zZ x ei N N zZ I N I A 5 i w aA a w w a a uw z 8 i 4 Zz 8 4H 5 BCM450 Telset Administration Guide 44 Chapter 3 Using the telset configuration interface Figure 30 System prgming page 5 of 7 zZ z z w KJ KJ zZ zZ zZ z Za 5 Next Telco features N o a Release reasons Show 4 5 NN40160 600 Chapter 3 Using the telset configuration interface 45 Figure 31 System prgming Sheet 6 of 7 Next Telco features BCM450 Telset Administration Guide 46 Chapter 3 Using the telset configuration interface Figure 32 System prgming Sheet 7 of 7 Next Telco features NN40160 600 Chapter 3 Using the telset configuration interface 47 Telco features Figure 33 shows the headings under the telset interface Telco features heading These records are used to program external voicemail numbers and to program the outgoing name and number
3. Some settings will need to be updated regularly because of staff requirements or new business contacts and it is sometimes easier to make quick changes through this menu rather than through the Element Manager There are four ways to use the telset configuration interface to customize and maintain your BCM system e Initial programming is performed for you by your installer or customer service representative This establishes how the system interacts with lines telephones and other equipment The user who performs the initial programming also has access to the FEATURE 9 8 telset configuration menu which allows access to system administration features e Post installation programming for example to change how features work for the system is performed by a user assigned as a system coordinator e Post installation programming for basic configuration changes can be provided to the telset user without exposing the more sensitive programming areas For example set user information FEATURE user FEATURE 8737 BCM450 Telset Administration Guide 20 Chapter 3 Using the telset configuration interface set the Q and Z on the dialpad FEATURE dialpad FEATURE 3425723 e Personal programming to change functions related to how the telephone works is available to anyone through the Feature button on the telephone Note You cannot use Telset to configure IP trunk remote gateways or to configure Meet me Confer
4. BCM450 Telset Administration Guide BCM450 1 0 Business Communications Manager Document Status Standard Document Number NN40160 600 Document Version 01 01 Date August 2008 NORTEL Copyright 2007 2008 Nortel Networks All Rights Reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Trademarks Nortel the Nortel logo and the Globemark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners Contents 3 Contents Getting started with BCM 2 000 c cece eee eee 5 POOLE cole ce aneeea ree etinegereaRere eased seedy aeewe pane ee ees 5 QU teeter eee ee ee ee ee ee ee ee re ee AS 5 A e Ea r aa e a Aaa See ee Sd eas 5 ACONYING sirsa nisni ideit eiri ds eRe ELS eee SEH EEeRRESE OE eR RES BaR EE 6 Symbols and conventions used in this guide 0 00 e eee eee 6 Roried PUNICHUONE 1 ciacaurnne auger eRe ateapeateed been teers beeneneees 8 HOW to Get Help so ccc cet aver Ge eee eee
5. mE o Next Next NN40160 600 Chapter 3 Using the telset configuration interface 29 Figure 16 Terminals and Sets Sheet 3 of 4 wi zZ 8 Next Restrictions N eco BCM450 Telset Administration Guide 30 Chapter 3 Using the telset configuration interface Figure 17 Terminals and Sets Sheet 4of 4 il Show Next Show Next Next Next Next Lines Next N ext NN40160 600 Chapter 3 Using the telset configuration interface 31 Lines Figure 18 and Figure 19 show the headings under the telset interface Lines heading These records are used to set up individual lines that connect to the system from an external source Figure 18 Lines Sheet 1 of 2 a i Next Name and Restrictions Services BCM450 Telset Administration Guide 32 Chapter 3 Using the telset configuration interface Figure 19 Lines Sheet 2 of 2 re Next Services NN40160 600 Chapter 3 Using the telset configuration interface 33 Services Figure 20 Figure 21 and Figure 22 show the headings under the telset interface Services heading These records are used to set up scheduling for ring groups restrictions and routing The ring groups also are set up under this heading Figure 20 Services Sheet 1 of 3 Next Show f uw f ze l EAE N Ii l i Next Next System
6. Features Code NEXT OK When a user enters an incorrect password the system provides a display indicating that there is an entry error If the user tries repeatedly to enter an invalid username or password the system locks the user account The user can wait until the lockout timer releases the account or the account can be released through this telset menu by a user with administration privileges or through the Element Manager by a user with administration privileges The lockout timer and the lockout release can be configured in the Element Manager BCM450 Telset Administration Guide 14 Chapter 2 Administration telset interfaces Entering keycodes and feature settings Features List provides a list of applications that have applied keycodes in the system When you add applications or increase a feature capacity you can make those adjustments through this menu For details about keycodes refer to the Keycode Installation Guide NN40010 301 Figure 3 shows the layout for Features List NN40160 600 Chapter 2 Administration telset interfaces 15 Figure 3 Accessing the Features List BCM450 Telset Administration Guide 16 Chapter 2 Administration telset interfaces Activating user accounts and changing passwords User Accounts provides two menus one to create or delete user accounts and the other to enter new passwords for user accounts The username and password can each be 16 digits in
7. OLR OR ENCORE ER eee eS 8 Administration telset interfaces 0 00 eee eee 11 initial setup telset Menus s cee ge a ee be Ged Graded dea eee ene E 11 Using FEATURE 978 for initial configuration 0 0 0 cee ee 12 Logging in to the FOS imera inca ds ok ede ned eu keni eee devas s 12 Entering keycodes and feature settings 02 eee eee eee 14 Activating user accounts and changing passwords 00 e eee 16 Viewing or entering IP network information 0 0 0 c eee eee eee 16 SYSOMIEMAM o eccere nreti ieee eta ebentidesdtbssetadedieneeeadas 19 Using the telset configuration interface 0 02 eee eee eee 21 Programming with the telset telephony interface 02 000 e eee 21 User access to the FEATURE CONFIG interface 000020 eee eeee 22 Programming telephones 2 5 iehscidiv steele eee bees eee eee ee wae eeers 23 Navigating the telset menus 2 0 cee es 23 Top level menu of the telset telephony configuration tree 0008 27 About the FEATURE CONFIG menu system 000000 cee eee eee 27 TRIMS Bd See ccce ace cd chi eye eaa nemo hederianus AEE 28 GNEO cn cee diel ieheee GSC eee sha seed ioeeise do RGR s dae cone ee nhes 34 EI Balsa ied alctiare Bien ae weeny a Nas She akg ne eid cue 36 System spasd CIE ice cd been desde CES Ee Ree eR RNa MES ES EMER eee ERE RES 39 a e a awidales ae dees nes dha E EE oOo i oota Re T T ede Seeds 40 Te AG OA aere
8. Speed dials we Z ai zZ a 7 Routes and Next Common Destination codes settings BCM450 Telset Administration Guide 34 Chapter 3 Using the telset configuration interface Figure 21 Services Sheet 2 of 3 Common settings Next System Speed dials Show Ne Ne Ne xt xt Show xt Next NN40160 600 Chapter 3 Using the telset configuration interface 35 Figure 22 Services Sheet3 of 3 Next System Speed dials BCM450 Telset Administration Guide 36 Chapter 3 Using the telset configuration interface System speed dials Figure 23 shows the headings under the telset interface System speed dials heading These records are used to set up lists of numbers that are accessed through a two or three digit code Figure 23 System speed dials Sys speed dial Show Speed dial Next eii kK orXXK gt Passwords XX or XXX gt Show Next Display digits Hame Bypass restren NN40160 600 Chapter 3 Using the telset configuration interface 37 Passwords Figure 24 shows the headings under the telset interface Passwords heading These records are used to adjust the passwords for the following system features e COS passwords e Call log passwords e Hospitality passwords e SM password BCM450 Telset Administration Guide 38 Chapter 3 Using the telset configuration interface Figu
9. on the Nortel Technical Support Web site and have a Nortel support contract you can also get help over the phone from a Nortel Solutions Center In North America call 1 800 4NORTEL 1 800 466 7835 Outside North America go to the following Web site to obtain the phone number for your region http www nortel com callus Getting Help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers you can use an Express Routing Code ERC to quickly route your call to a specialist in your Nortel product or service To locate the ERC for your product or service go to http www nortel com erc NN40160 600 Chapter 1 Getting started with BCM 9 Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller contact the technical support staff for that distributor or reseller BCM450 Telset Administration Guide 10 Chapter 1 Getting started with BCM NN40160 600 11 Chapter 2 Administration telset interfaces You can use Business Element Manager or you can use the Telset interface to administer your BCM system The telset configuration is a tool that is used for system configuration if there is no network connection to your BCM or for quick configuration changes such as changing features in a DN record or updating one of the speed dial lists Administration telset interface
10. ACK HEADING SHOW NEXT NN40160 600 Chapter 3 Using the telset configuration interface 25 Top level menu of the telset telephony configuration tree Figure 13 describes the contents of each top level menu on the FEATURE 266344 CONFIG telephony configuration tree Use the navigation buttons to move through the levels of the tree In this section main headings and their menus are color coded Figure 13 Top level menus of CONFIG telset interface F 266344 F CONFIG main headings Zz Oo a N zZ Sys speed dial N zZ System prgrming zZ 4 N zZ li Usage metrics Program md configure system DNs Program all lines active and mactive Program services and service modes To enable or diable these services you mst use FS7x from the phone Program up to 255 different telephone romnbers so intemal users can dial them vrith a three digit code 001 255 Password programming has been ramoved from Telset admin Change the time date or both Access the headings that defme Humt Groups Hospitality services Enter the BusName which displays om caller ID lines Define remote voice mail centers and system ONN blocking codes Set up or modify system hardvrare settings Ram logs or tests to assess system perfommance View current statistics for Humt Group activity Cb limits activity and PSTN fallback activity About the FEATURE CONFIG men
11. ONN blocking for analog and BRI trunks Figure 33 Telco features Next Hardware Sho BCM450 Telset Administration Guide 48 Chapter 3 Using the telset configuration interface Hardware Figure 34 and Figure 35 show the headings under the telset interface Hardware heading These records are used to program the ports on the main unit and any modules connected to the system through the expansion units Figure 35 is an example of one type of trunk module The telset headings will vary depending on which type of module you configure Figure 34 Hardware Sheet 1 of 2 Station Module Next paramaters s a Next NN40160 600 Chapter 3 Using the telset configuration interface 49 Figure 35 Hardware page 2 of 2 Trunk Node BRI module te BCM450 Telset Administration Guide 50 Chapter 3 Using the telset configuration interface Maintenance Figure 36 shows the headings under the telset interface Maintenance heading These records are used to test or view statistics about the telephony system Figure 36 Maintenance Sheet 1 of 2 z Ee z T Next Usage metrics z oO a N KJ zZ w Provisioning NN40160 600 Chapter 3 Using the telset configuration interface 51 Figure 37 Maintenance Sheet 2 of 2 BCM450 Telset Administration Guide 52 Chapter 3 Using the telset configu
12. al information that can help you perform a task NN40160 600 Chapter 1 Getting started with BCM 7 Security note Indicates a point of system security where a default should be changed or where the administrator needs to make a decision about the level of security required for the system Warning Alerts you to ground yourself with an antistatic grounding J strap before performing the maintenance procedure P Warning Alerts you to remove the BCM main unit and expansion unit a power cords from the ac outlet before performing any maintenance procedure These conventions and symbols are used to represent the Business Series Terminal display and dialpad Convention Example Used for Word in a special font shown in Psu Command line prompts on display telephones the top line of the display Underlined word in capital letters FLAY Display option Available on two line display shown in the bottom line of a two telephones Press the button directly below the line display telephone option on the display to proceed Dialpad buttons Buttons you press on the dialpad to select a particular option These text conventions are used in this guide to indicate the information described Convention Description bold Courier Indicates command names and options and text that you need to enter text Example Use the info command Example Enter show ip alerts routes it
13. alic text Indicates book titles plain Courier Indicates command syntax and system output for example prompts text and system messages Example Set Trap Monitor Filters FEATURE Indicates that you press the button with the coordinating icon on HOLD whichever set you are using RELEASE BCM450 Telset Administration Guide 8 Chapter 1 Getting started with BCM Related publications Related publications are listed below To locate specific information you can refer to the BCM Master Index Keycode Installation Guide NN40010 301 CallPilot Telephone Administration Guide NN40090 500 How to get Help This section explains how to get help for Nortel products and services Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site http www nortel com support This site provides quick access to software documentation bulletins and tools to address issues with Nortel products More specifically the site enables you to e download software documentation and product bulletins e search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues e sign up for automatic notification of new software and documentation for Nortel equipment e open and manage technical support cases Getting Help over the phone from a Nortel Solutions Center If you don t find the information you require
14. e through programming headings and settings The programming overlay is used to relabel the four buttons used during programming The overlay is supplied with each telephone BCM450 Telset Administration Guide 22 Chapter 3 Using the telset configuration interface Figure 8 7316E digital phone with programming overlay 7316E programming Place overlay over keys with indicators indicators Navigation headings Heading HEADING SHOW BACK NEXT Heading Back Business Series Terminals C Programming Record aacdOOa A Nocod A ge 7316 programming indicators Using an IP phone to navigate the menus IP telephones use the telephone directional buttons to move through the menu The active navigation buttons are shown as a small icon on the far left beside the message prompt See Figure 9 Figure 9 Display and buttons IP phone DN lt DN gt lt Company name gt lt telset menu prompt gt Navigation Feature cmd cmd2 cmd3 NN40160 600 Chapter 3 Using the telset configuration interface 23 What the navigation headings and directions mean Figure 10 shows how the headings on the overlay and the navigational buttons on the IP phone are used to navigate the programming menus Figure 10 How the navigation buttons work
15. encing User access to the FEATURE CONFIG interface User identification and user passwords are required to access the telset configuration menus FEATURE CONFIG Although there are a set of default user IDs and passwords for security purposes it is recommended strongly that these be changed as part of the initial startup activities Also it is recommended that each user has a unique user ID and password This allows for more accurate usage tracking User identification and passwords for the telset interface are defined either in the Element Manager or by using the FEATURE 9 8 telset administration menu see Using FEATURE 9 8 for initial configuration on page 12 which is only accessible to users with administrator Installer privileges There are four levels of user access for the telset telephony configuration menus These are described in the Table 1 Refer to the system administration information for the Element Manager for information about assigning these access privilege levels to users Refer to Activating user accounts and changing passwords on page 16 through that interface A user with Installer or System coordinator privileges can also use the Password heading in this menu to change passwords for each privilege level Table 1 User access privileges Access privilege levels Description of access Installer Has full access to all telset menus including FEATURE 9 8 System coordinator Has full access to all
16. es Audience The BCM450 Telset Administration Guide is directed to network administrators responsible for maintaining BCM450 networks This guide is also useful for network operations center NOC personnel supporting a BCM450 managed services solution To use this guide you must be an authorized BCM administrator within your organization know basic Nortel BCM terminology be knowledgeable about telephony and IP networking technology BCM450 Telset Administration Guide 6 Chapter 1 Getting started with BCM Acronyms The following is a list of acronyms used in this guide Table 1 List of acronyms Acronym Description BCM Business Communications Manager BRI Basic Rate Interface DHCP Dynamic Host Configuration Protocol DN Directory Number IP Internet Protocol ISDN Integrated Switched Digital Network NOC Network Operations Center ONN Outgoing Name and Number PRI Primary Rate Interface SM Silent Monitor Symbols and conventions used in this guide These symbols are used to highlight critical information for the BCM system S Caution Alerts you to conditions where you can damage the equipment Danger Alerts you to conditions where you can get an electrical shock Warning Alerts you to conditions where you can cause the system to fail or work l f improperly Note A Note alerts you to important information Tip Alerts you to addition
17. i uE RAEN eE cease Smead S OEA ES 41 System PrograMMING 66s debareobtobeeraneeauseetvaeiedeean nee 43 TOCO TOES joe fides adeks Siete baknn ded Cee hia Ge be POSED Ea 50 E a go ik ne ein we Neate MARS Dede CARRE MONE MARS Me Hh TTT 51 MAINGHONGE 2200 trict inte tar PCR SER ECR ORES PERRO RE ORR SRS 53 WRG OS an Shia e eee alan ox ee Ed aa maak a aie EE 55 i ee Ter TT rrr rr Tre Tyrer rere er ree Tee Te rrr ee rr ee ee 57 BCM450 Telset Administration Guide 4 Contents NN40160 600 Chapter 1 Getting started with BCM This section contains information on the following topics About this guide on page 5 Audience on page 5 Acronyms on page 6 Symbols and conventions used in this guide on page 6 Related publications on page 8 How to get Help on page 8 About this guide The BCM450 Telset Administration Guide describes how to use the Telset interface to administer your Business Communication Manager BCM system The telset configuration is a tool that is used for system configuration if there is no network connection to your BCM450 Purpose The tasks described in the guide relate to the initial setup of the BCM system and the configuration of telephone sets In brief the information in this guide explains start up programming keycodes and feature settings activating user accounts and changing passwords viewing and entering IP network information programming telephon
18. ides access to the following menus Feature Codes add a keycode for applications such as mail boxes Fax suite and private networking See Entering keycodes and feature settings on page 14 User Accounts change user accounts and passwords See Activating user accounts and changing passwords on page 16 IP Address view or set the IP network addressing See Viewing or entering IP network information on page 16 Modem enable or disable the soft modem See System restart on page 18 System Restart restart your system See System restart on page 18 Logging in to the F9 8 interface An administration level telset username and password are required to access this interface Use the following user ID and password to access the FEATURE 9 8 feature User ID SETNNA 738662 Password CONFIG 266344 For more information about accessing the telset interfaces and about which telephones can be used to access the interface refer to 6699 on page 19 Note that this interface does not use the keypad directional arrows that are used for the telephony interface but rather follows the conventions of the CallPilot F983 interface which uses display prompts to navigate through the menus NN40160 600 Chapter 2 Administration telset interfaces 13 Figure 2 Log in menu Feature 9 Password lt password gt RETRY OK Correct Password No Failed 3 times _
19. length Figure 4 shows the layout for User Accounts Figure 4 Accessing user accounts and passwords Feature 9 8 page 2 of 4 OK Accounts NEXT CHNG BACK Change Delete cvs het Cte Next Yes Password changed Viewing or entering IP network information IP Address allows you to view IP network information on systems where DHCP is enabled On systems where DHCP is disabled you can enable DHCP or enter static IP network information Figure 5 shows the layout for IP Address NN40160 600 Chapter 2 Administration telset interfaces 17 Figure 5 Viewing or setting the IP network information Feature 9 page 4 of 4 Login _ RETRY OK OK Password _ RETRY OK OK Next User Accounts NEXT OK Next Next Next System Restart NEXT OK Restart Now No Yes Yes System Reboots BCM450 Telset Administration Guide 18 Chapter 2 Administration telset interfaces System restart The System Restart heading allows you to reboot the BCM450 main unit Use this when changes you have made indicate that a reboot is required I Warning Restarting the system interrupts system service Figure 6 shows the layout for System Restart Figure 6 Restarting the system Feature 9 8 Next Yes System Reboots NN40160 600 19 Chapter 3 Using the telset configuration interface This
20. ration interface Usage metrics Figure 38 shows the headings under the telset interface Usage Metrics heading These records are used to display performance records Figure 38 Usage Metrics HGXX metrics Show Date and time z FF Next Total calls Ans X X Avg ans XX sec Abdndn X X Busy X X Ovrfl X X AvgQ X X zZ Oo a o 2 2 zZ Z Z zZ NN40160 600 53 Index Numerics 7316E overlay 24 C Conventions guide 6 button options 6 buttons 6 command line 6 copyright 2 D Display 6 l installer programming 21 O overlay 23 P personal programming 22 programming customizing your system 21 installer programming 21 personal programming 22 programming overlay 23 R regulatory information 2 related publications 8 S Symbols 6 T trademarks 2 U user programming 22 BCM450 Telset Administration Guide 54 Index NN40160 600
21. re 24 Feature passwords Next Time and Date NN40160 600 Chapter 3 Using the telset configuration interface 39 Time and Date Figure 25 shows the headings under the telset interface Time and Date heading These records are used to adjust the time and date for the system This is the time and date that appears on each telephone Figure 25 Time and Date BCM450 Telset Administration Guide 40 Chapter 3 Using the telset configuration interface System programming Figure 26 through Figure 32 shows the headings under the telset interface System prgrming heading These records are used to program global telephony settings This includes the special features for Hunt groups and Hospitality services Figure 26 System prgming Sheet 1 of 7 3 Next Next Featr settings zZ a GS n 5 l Cee E z 2 a ze z 2 a zZ 2 Next Telco features zZz 2 2 Z S x 2 2 NN40160 600 Chapter 3 Using the telset configuration interface 41 Figure 27 System prgming Sheet 2 of 7 zZ Show ze of in xt Change zZ w l z z 2 a z m z 2 a Y Next Next Telco features z l 4 z I zZ amp a z zZ z z z l z 2 2 Y Next z z k s z z k Ea z a KJ z I zZ zZ F3 I Next
22. s are accessible only by a user with an Installer level of telset user privileges These menus are used at initial startup or to make changes to security sensitive system settings e Initial setup telset menus on page 11 e Using FEATURE 9 8 for initial configuration on page 12 Initial setup telset menus The initial telset menus are used during the initial configuration of your system The user requires Installer Administrator level of password to use these menus FEATURE PROFILE should only be run at the initial set up if the Startup profile did 7763453 not properly set the country profile on your system and the Element Manager is not accessible to perform this task FEATURE DIALPAD allows you to change how the system receives Q and Z in 3495723 the telset interface FEATURE STARTUP should only be run at the initial set up if the Startup profile did 7897887 not set the telephony profile to the correct setting and the Element Manager is not accessible to perform this task Note that using this interface returns your system to the default state Figure 1 Menus for profiles and dialpad function for startup programming F 7763453 F 3425723 F 7 327887 PROFILE DIALPAD STARTUP OK OK Region PROF 1 BCM450 Telset Administration Guide 12 Chapter 2 Administration telset interfaces Using FEATURE 978 for initial configuration When you log in to the FEATURE 9 8 interface it prov
23. section provides maps of the telset configuration menus The telset configuration is a tool that is used for system configuration if there is no network connection to your BCM or for quick configuration changes such as changing features in a DN record or updating one of the speed dial lists Although these menus have most of the features found in the Element Manager user interface they are not necessarily in the same location The goal of this section is to help you quickly locate feature programming within the telset configuration menus Note For telset administration for CallPilot Voicemail using F983 see the Call Pilot Telephone Administration Guide NN40090 500 Programming with the telset telephony interface When your system is installed your installer or customer service representative programs it to work with your telephone lines with your private network if you have one and with optional equipment In some cases they also can provide customization for your specific office requirements If your system is connected to an IP network the Element Manager interface provides the most complete access for system programming and any post installation adjustments you may want to make However if your system is not connected to an IP network or if your system administrators do not have access to a computer with the Element Manager installed you can use the telset configuration interface to program or customize your system settings
24. telset telephony menus relating to telephony system or device set up System coordinator Has more limited access to telset telephony menus relating to telephony system and device set up For example this level of user cannot define trunks Basic Has access limited to changing DN record information Debug In addition there are two default telset access passwords for the voicemail and call center telset menus For more information see the Nortel BCM450 1 0 Administration and Security Guide NN40160 601 NN40160 600 Chapter 3 Using the telset configuration interface 21 Programming telephones To access and use the telset configuration menus you require a digital or IP telephone with a two line display Both the 7316E digital phone and the 2004 IP phone shown in Figure 7 can be used for this purpose Figure 7 Digital phone and IP phone 7316 digital A 2004 l n IP phone Navigating the telset menus Digital and IP phones use slightly different methods of navigating through the telset menus This section contains the following information e Using a digital phone to navigate on page 21 e Using an IP phone to navigate the menus on page 22 e What the navigation headings and directions mean on page 23 e Activating menu prompts on page 23 Using a digital phone to navigate When you use a 7316 or 7316E digital phone for telset programming a group of buttons on the telephone are used to mov
25. u system The following pages provide a number of flow charts that show the various levels of the telset configuration tree Note that the arrows indicate which navigation button is required to move to the next level e Terminals and Sets on page 26 e Lines on page 31 e Services on page 33 BCM450 Telset Administration Guide 26 Chapter 3 Using the telset configuration interface e System speed dials on page 36 e Time and Date on page 39 e System programming on page 40 e Telco features on page 47 e Hardware on page 48 e Maintenance on page 50 e Usage metrics on page 52 Terminals and Sets Figure 14 through Figure 17 show the headings under the Terminals and Sets menu These records are used to set up System DN s for Telephones and system devices NN40160 600 Chapter 3 Using the telset configuration interface 27 Figure 14 Terminals and Sets Sheet 1 of 4 E z kirE uw 5 Next Show Next Capabilities Next Lines Show zZ i zZ 4 zZ i z o a BCM450 Telset Administration Guide 28 Chapter 3 Using the telset configuration interface Figure 15 Terminals and Sets Sheet 2 of 4 A E zZ 2 zZ zZ F3 1 z zZ 2 i zZ zZ FJ i zZ i zZ a zZ 2 Ne T 4 zZ a zZ I Z i 5 i o n E Next Next
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