Avaya IP Office and BCM 6.0 SIP Configuration manual
Contents
1. DMC Feature List Message reply enhancement Delayed ring transfer After 4 rings Directed pickup System Speed Dial IA CAP Assignment Force auto spd dial over ic conf Park mode Lowest v Set relocation E Sets Maximum CLI per line 30 Alarm set 33000 E D Lines Loops Scheduled Services AA he m H 0 Dialing Plan i Transfer callback timeout After 4 rings Host delay ms 1000 60 Ring Groups Link time ms 600 Include ACKed alarms Before BCM will send CLID a business name must be configured for the system Revision 1 0 Page 19 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 3 BCM Trunk Routes A Avaya Business Element Manager 47 135 151 55 File Edit View Network Session Tools Help AP exit J cut la Copy MY Paste Web Page y Validate Device YG Disconnect amp Refresh MY Auto refresh Element Navigation Panel 4 Task Navigation Panel y Network Elements Configuration Administration i 47 134 206 140 _ 47 135 150 169 a Telephony i l Routes Destination Codes Second Dial Tone H Global Settings Dialing Plan Routing 47 135 151 55 Routes E 7 7 135 20 248 146 z fa Route ExternalNumber Use Pool DN Type Service Type Service ID 9 Loops 000 A NJA NJA NJA A 1 9 Scheduled Service oto Bloc Public Unknown S O Dialing Plan General Y DNs Public Networ Y2. 65 service 0 i RAS 1 Incoming Call Route 1 S WanPort 0 a Directory 0 2 Time Profile 0 Firewall Profile 1 Gil IP Route 2 Account Code 0 Me License 3 Wu Tunnel 0 hy User Rights 8 g Auto Attendant 0 Y ARS 1 fx E911 System 1 Standard Voice Recording Error List The addition of the will look for an incoming digit match User or Hunt Group The drop down list can be woe used to associate an incoming call route to a specific user The must be manually input it is not part of the drop down list The Line Group ID relates to the Incoming Group on the SIP Line SIP URI tab Revision 1 0 Page 17 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 10 IP Office System Telephony da Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View Tools Help ra_213_new g System g ra_213_new IP Offices ra_213_new amp BooTP 3 SS pos ee ery or ee see 7 T orto 6 System LANI LANZ DNS Voicemail Telephony Directory Services System Events SMTP SMDR Twinning vcm CCR q rator E ra_213_new Telephony Tones amp Music Call Log system 1 Line 10 gt Switch gt Control Unit 3 Default Outside Call Sequence Hb Extension 17 User 19 Default Inside Call Sequence Ring Type 1 ULaw E HuntGroup 2 ae 9X Short Code 65 Default Ring Back Sequ
3. Private Netw Line Pools omm a jg gt Done Local 2 L__mitd w 6 V Include ACKed alarms There IP Office does not make use of the Phone context in SIP messages to determine NPI TON so the DN Type field will be set to Public Unknown and will be routed using a public SIP Trunk profile Revision 1 0 Page 20 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 4 BCM Destination Codes A Avaya Business Element Manager 47 135 151 55 Session Tools _ Help Paste Web Page Y Validate Device e Mg disconect 5 E prto refresh File Edit View Network Boxe X Cut My copy Element Navigation Panel 4 Task Navigation Panel E LA Network Elements Y 47 134 206 140 f 47 135 150 169 k 135 20 248 146 Dialing Plan Routing Routes Destination Codes Second Dial Tone Destination Codes Destination Code Normal Route Absorbed Length wild Card 0 A AAA TG Configuration Administration Ga 9 Telephony A S E Global Settings E Sets Lines 4 Loops 9 Scheduled Service S O Dialing Plan General DNs Public Networ Private Netw Line Pools e 9 Ring Groups H Call Security 9 Hospitality Alternate Routes For Destination Code 26 9 Hunt Groups 9 Call Detail Record 9 Call Recording Alternate Routes Schedule Evening First Route Absorbed Length Second Route Absorbed Length
4. The leading digits are not stripped off the dialed string as they will be used by the IP Office to route the call to the destination Set or Hunt Group There will also be a corresponding entry for this 26 in the SIP trunk routing table Revision 1 0 Page 21 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 5 BCM Public Networking Session Tools Help File Edit View MNetworl de Cut Gis Copy Paste Web Page y Validate Device YG Disconnect amp y Refresh MY Auto refresh Element Navigation Panel4 Task Navigation Panel a Ay Network Elements j Configuration Administration welcome a CQ System Administrator Access H Resources 5 Telephony g Global Settings BHO Sets H Lines Loops Scheduled Services 5 Dialing Plan General DNs L Public Network Private Network Line Pools Routing Ring Groups 9 Call Security 9 Hospitality Hunt Groups 9 Call Detail Recording 4 Call Recording n S inks Can iene gt v Done The received number length has been set to 10 assuming a full NPA NXX Extn North American dialing plan will be used On the outgoing side the public network dialing plan type has been set to Public Unknown as private trunking is not supported Revision 1 0 Dialing Plan Public Network Public Network Settings Public Received number length 10 DE Public Auto DN Public DISA DN Public Netwo
5. ooomonnnnnoninonnnannnnnnnn cono cono cono on nora cnn nc nn aran oran anna nene nana nene cine cn necn nens 17 2 3 10 IP Office System Telephony siss tscsassiasczescasicstsvienacetecvasseasdpoisestestiseddensbsacbesbasuasuacsautbapesoasauressassastavesdagedeatiastapeddaebs 18 Z4 PROVISIONING SIP TRUNKS ON BCM ahire reae eaeoe eree E RAE SEEE EE AE SEEE EAEE EEEE STES EO EE EEES RENS Seea 19 2 41 BCM SIP Trunk Keycodes itcissccs cassisiieeiscsiasiscedstenaceabcyasscasdbesssvbastaseicuvessachagbipuasesedousdapbasadonsaddestssaidebsdoasaesasseanegeasete 19 2 4 2 BCM Business Name senan a E EEA OE AEEA EA E A sa RAEE EEEE ESE EOR 19 243 BCM Trunk RO E E a E E E a a EE deis O EESE a E iTe 20 2 44 BCM Destination Codes iccciskiveicsccsescsvageessas cuades aE A E eN iO NIRO ESAE o EA er Oi ea AE OE EN EEEE I ESEE iSt 21 24 BOM Public Networking oe iertare lesion a a E E Aa a aa EEVEE E ER a aieas TNs 22 2 4 6 BCM SIP Trunks General Settings o csccciissiscciesessispiescnssts sbisecssescessessastuenlostisessssdueasesassessusiaes dead tiara 23 2 4 7 BCM SIP Trunks Public Account BASIC cccsscceseseesseceeneeenseceseceesseceeceeessecescecssecseceecssecseneecsaeceeaeecsueceeeeeesaeceeeeeenaeens 23 2 4 8 BCM SIP Trunks Public Account Advanced 1 cescecesecesnseeesecesneecnseceeccecsseceectecsueceeaeecssecsececeaceeeaeecesaeceeneeeaeceeeeeeaeens 24 2 4 9 BCM SIP Trunks Public Routing Table cccecccescceseesseesseecesssesecesecesecuscesccesecaecus
6. Call Route 1 ES WanPort 0 a Directory 0 2 Time Profile 0 9 Firewall Profile 1 KM IP Route 2 Account Code 0 Me License 3 Wu Tunnel 0 hy User Rights 8 g Auto Attendant 0 Y ARS 1 fx E911 System 1 Z Incoming Call Route Incoming Call Route Line Group Id 17 Incoming Number Destination Any number coming in from Group Id 17 the Incoming Group Id from the SIP Line SIP URI tab will get routed to itself Bearer Capability 25 412 Ea y Voice Recording Destinations gt Je E Any Voice Line Group Id 17 Incoming Number Incoming Sub Address Incoming CLI Locale Priority Tag Hold Music Source System Source Error List This destination is configured on the Destinations tab Revision 1 0 Page 16 of 28 ek X v BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 9 IP Office Incoming Call Route Destination a Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View Tools Help ra_213_new J Incoming Call Route im 17 id is BIALA Ye IP Offices Incoming Call Route ae xl vl lt A Bootp 3 Line Group Id Incoming Number Destination g ee ai ev TimeProfile Destination Fallback Extension s System 1 Default Value v F4 Line 10 E z gt Control Unit 3 Extension 17 B User 19 2 HuntGroup 2 9X Short Code
7. Known Issues 1 3 1 CFAC to remote endpoint Test Procedure 1 Called party has CFAC to remote set on the other switch originating switch Caller calls called party on remote switch Verify ringing on the forwarded destination Verify displays on both sets Answer the call at the forwarded destination and verify 2 way audio DA A E INTO Hang up the call and verify successful call termination 25 30 seconds later set C drops the call Set A still shows the call as live timer is still going and icon is lit 1 3 2 Blind Transfer to Originating switch The target of the of the transfer will display the external line that the call is on and not the set on the other end and the transferee will display the set that did the transfer and not the target even after the transfer 1s complete BCM IP Office Set A Set B Set C Originate gt Accept gt lt Transfer gt l l Call establish gt Display of Set B is the line number that the call is on and the display of Set C is of the originator Set A 1 3 3 Blind Transfer to remote switch Display appears to not function correctly If Set A on BCM calls Set B on IP Office and then IP Office transfers to Set C on BCM then hangs up When Set C answers call both Set A and Set C have their display appearing as though they are both connected to Set B who has since
8. Recording 6 Data Services 49 Applications Active Sets 135 20 248 146 Line Pools Line Pool Loco LL M 2 LL m 11 L__W 6 V Include ACKed alarms By default SIP lines trunks are put into pool BlocA on BCM Sets do not automatically have access to this pool so it must be added on a set by set basis Revision 1 0 Page 27 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 3 0 References IP Office 7 0 Installation Manual Document Number 15 601042 https support avaya com css P8 documents 100119958 IP Office Release 7 0 Manager 9 0 Document Number 15 601011 https support avaya com css P8 documents 100119917 IP Office Release 6 0 System Status Application Issue 05a February 12 2010 Document Number 15 601758 http support avaya com css P8 documents 100073300 IP Office System Monitor Document Number 15 601019 http support avaya com css P8 documents 100073350 Revision 1 0 Page 28 of 28
9. exited the call BCM IP Office Revision 1 0 Page 5 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes Set A Set B Set C Originate gt Accept gt Transfer gt lt Call establish gt Display of both Set A and Set B is that it is connected with Set C Same display problem appears if both Set A and Set B are on IP Office and Set C is on BCM 1 3 4 Consult Transfer To Originating switch Note same display note as in test case 1 3 2 1 3 5 Consult Transfer To Remote switch Note Same display note as in test case 1 3 3 Revision 1 0 Page 6 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 1 4 Network Diagram Digital Lh Y so Less 4 r ae ae iP iP nore F F POT Mf gt R A Phone Phone N Mf y Mf gt Phone Phone DO f S j f ey j f D a Digital Digital Phone Phone Digital Phone AAA EA Remote IP Office Main IP Office Revision 1 0 Page 7 of 28 VMPro Server BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 0 Configuration Guide 2 1 IP Office Software Versions o IP Office 7 0 release 2 2 BCM Software Versions This Solution Configuration Guide is applicable to the following BCM Releases e BCMSO rls 6 0 with the latest SU e BCM4S50 Rls 6 0 with the latest SU 2 3 Provisioning SIP trunks on IP Office This is on
10. 0 a Directory 0 1 Time Profile 0 Firewall Profile 1 EI IP Route 2 Account Code 0 License 3 Tunnel 0 hy User Rights 8 g Auto Attendant 0 E ARS 1 fx E911 System 1 Z Short Code Short Code n Telephone Num 11 short Code 5 13 15 v 33N Dial gt Je E EEK ek X vl lt gt Code Feature Telephone Number Line Group Id Locale N N N N Force Account Code _ 21 1600 1 5 12345678 1 11 Get Lost 0 0 MAINTENANCE 2700 NA N 2 0 151 ERR O 151 ERR O ISI ERR 33N annman on 11 Error List The short code with the dial action matches any dial string that begins with 33 waits for the rest of the dial string N until the inter digit timeout the sends the 33 plus the rest of the dialed number N to Line Group Id 17 which was the Outgoing Group Id specified on the SIP Line SIP URI tab Revision 1 0 Page 15 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 8 IP Office Incoming Call Route a Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View Tools Help ra_213_new IP Offices A BOOTP 3 47 Operator 3 E ra_213_new y System 1 F4 Line 10 gt Control Unit 3 Extension 17 B User 19 E HuntGroup 2 9X Short Code 65 service 0 e RAS 1 Incoming
11. AVAYA IP Office 7 0 and BCM 6 0 SIP Interoperability Configuration Notes Abstract This document provides information on how to configure a network solution with IP Office 7 0 and BCM 6 0 using SIP trunks 2011 Avaya All rights reserved BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes Document Publication History Issue Date Status Author s Change Summary 1 0 April 19 2011 Final R Appleton Initial version of the document A Celer Revision 1 0 Page 2 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes Table of Contents DOCUMENT PUBLICATION HISTORY apsesi anete ansar eane Seea npe ea Sanada obeatedscoucosdpseetnsbeetevsgaseeunsthdsecesdesceteanssetevedsevettoseoreeneshe 2 TABLE OF CONTENTS ccccsssscccssscsccessssssesssccecssssnccscssecsessessecssscscsscssesencsssseceucsessessccscssssseceessessesesccecssessusesccecsescseseessesees 3 1 0 OVERVIEW ARE N A E E E EEE EE E A ET 4 LT CAPABILITIES reia E 4 1 2 EXCLUSIONS o tatiana 4 FIKNOWN ISSUES oa Devbsaieere 5 L351 CFAC to remote endpoint onasan A A E A A ae 5 1 3 2 Blind Transfer to Originating SWUCH a A ia 5 L339 Blind Transfer to remote Swit ssecccc cies seivecin ses a A Ai 5 1 3 4 Consult Transfer To Originating switch coves scsiscts seis tecs costes i coteased tinia e aE iE EA R E aa EE ER EE 6 1 3 5 Consult Transfer To Remote sWCA iii a 6 1 4 NETWORR DIAGRAM resi i tec sec
12. DO1598FES792 Sequence 13 5 5 System Te lt Identification Date and Time Region Global SW Version avaya BCMSO Release 6 Key Type 3 Date Stamp 2010 06 11 Manufacturing SW version 50 06 a Feature licenses es IP Subsystem Telephony Regions Administrator Access Status 2 Name Expiry Date H Resources ACTIVE A Application Resource Media Gateways Port Ranges Telephony Resource 9 IP Trunks Dial Up Interfaces H 0 Telephony ACTIV Int Anal Data Services ACTIVE Int Analog Applications JA Int Digital Load Keycode File v Include ACKed alarms Keycodes are required in order to activate IP trunks on BCM The VoIP GW Trunks license enables H 323 and SIP trunks There is alternatively a separate keycode to enable only SIP trunks 2 4 2 BCM Business Name Fie Edit View Network Session Tools Help A ext amp cut By Copy M raste web Page y Validate Device YG Disconnect amp Refresh MY Auto refresh Element Navigation Panel Task Navigation Panel 3 Feature Settings Business Names t MyCompany Resources al Telephony 5 5 Global Settings Feature Settings Feature Settings Feature Setting Background music _ On hold Tones a Answer keys Basic v Advanced Feature 5 J J IP Terminal Features Page tone v Held line reminder OFF w Receiver volume Use sys volume Y
13. Office and BCM 2 4 7 BCM SIP Trunks Public Account Basic A Add Account Name BCMtoIPO Description Public Trunk No Template Template None SIP domain 135 20 245 56 Registration required SIP username Password Create a public account for this network Enter the IP Address of the IP Office in the SIP Domain field Revision 1 0 Page 23 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 8 BCM SIP Trunks Public Account Advanced File Edit View Network Session Tools Help Y ext Cut liz Copy Paste Web Page y Validate Device YG Disconnect amp y Refresh MY Auto refresh Element Navigation Panel Task Navigation Panel 489 Network Elements Configuration administration Welcome EQ System Administrator Access B Resources 9 Application Resourc Media Gateways Port Ranges Telephony Resource S O IP Trunks General o H323 Trunking Dial Up Interfaces Telephony H 0 Data Services E Applications A Public Private Global Settings Media Parameters Routing Table Settings Accounts ITSP Templates Description pubi dial 9 for PSTN line off IPO Basic Advanced User Accounts Enable local NAT compensation Enable media relay Use maddr in R URI Use maddr in Contact Support 100rel Allow UPDATE Use Null IP to hold Use us
14. ecsaecaaecseeeseecseeeeeeseeeeseaeenseeaeenas 24 2 4 10 BCM SIP Trunks Media Parameters cccscccescceessececeensecesneeesecesccecssecesneecsaecseceecsaecseaeecsaeceececeaceeeacecseeeeaeecseeeeeaaees 25 24511 BEM S t Lind Assignments iii tod dde ds 26 2 4 12 BCM Set Line Pool Access ineine enei a n ia ai e ie o an deceucessdecesanceannd SE aiaeei eais ie 27 AN A NON 28 Revision 1 0 Page 3 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 1 0 Overview 1 1 Capabilities This document provides a description of the solution where a network of BCMs is connected to a network of IP Offices In this configuration single BCM is connected to a single IP Office using SIP trunks e Basic Call Basic Call Completion Handling of busy called party DTMF and ring back tone Hold and Retrieve on both ends Call Waiting presentation Called Number display Calling number and name display Abandoned call e Call Redirection at node level no network optimization Call Forward Call Transfer blind and consultative Call Redirection including call redirect to voicemail e Conferencing 3 party and multi party conferencing e FAX e Tandem call e Privacy Name and Number Blocking 1 2 Exclusions The following was not tested since it is not supported e BCM users using IP Office voicemail system e IP Office users using BCM voicemail system Revision 1 0 Page 4 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 1 3
15. ence Ring Type 2 9 Service 0 Restrict Analogue Extension Ringer Yoltage Analogue Extensions Companding Law O alaw E RAS 1 Incoming Call Route 1 Dial Delay Time secs D55 Status WanPort 0 Directory 0 Dial Delay Count 2 auto Hold Time Profile 0 O Firewall Profile 1 Default No Answer Time secs Dial By Name Gl IP Route 2 Hold Timeout secs Y Show Account Code Mi Account Code 0 Me License 3 Park Timeout secs LI Inhibit Off Switch Forward Transfer W Tunnel 0 J fh User Rights 8 Ring Delay secs C Restrict Network Interconnect 8 Auto Attendant 0 Call Priority Promotion Time secs Di j B C Drop External Only Impromptu Conference K ARS 1 pess m fx t411 system 1 Default Currency wl O Visually Differentiate Cxternal Call Automatic Codec Preference G 729 a 8K CS ACELP x Error List Choose the appropriate Companding Law depending on region and the preferred Automatic Codec Preference Revision 1 0 Page 18 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 Provisioning SIP trunks on BCM 2 4 1 BCM SIP Trunk Keycodes File Edit View Network Session Tools Help A ext e Cut By Copy Mp Paste web Page y Validate Device YG Disconnect amp Refresh MY Auto refresh Element Navigation Panel4 Task Navigation Panel y Network Elements Configuration Administration 5 Keycodes 0 Welcome System ID
16. ences Restrictions a System E Administrator Access 69 45 Resources 33000 Active Sets Ea DN Model Name Port Pub OLI Priv OLI Fwd No Answer Fwd Delay Fwd Bu 135 20 248 146 eerie E 33000 0401 5193843889 N A 3 9 Telephony 33012 Analog 33012 0413 6045425466 NjA Global Settings 33013 33013 0414 4037637499 NjA H O sets 33014 Analog 33014 0415 4166998740 NA Templates 33015 Ane 33015 0416 6136944923 NjA 33080 004 2 0 221x 33080 0101 9052692553 NjA Active Applicatio EEC TE i 33081 0109 6940 a NA a EA aa S Lines 9 Loops Details for DN 33081 Scheduled Services 4 ee ___ _ A AA ee H Dialing Plan Line Assignment Line Pool Access Answer DNs MeetMe Conferencing 9 Ring Groups an 4 4 Assigned Lines H Call Security ERE RTT p 3 Y 9 Hospitality Line Appearance Type Appearances Caller ID Set VmsgSet Priv Received Pub Received Hunt Groups ds EA 057946940 9 Call Detail Recording 9 Call Recording GS Data Services H Applications Calls into BCM are routed to Target lines If the BCM had been set up with the DID configuration it would have had a target line assigned to each set and populated the sets intercom numbers in the Received fields A BCM in PBX profile will have to have these assigned and configured manually Calls with public or without numbering plan information will be matched to the digits
17. er phone Force E164 international dialing _ Enable SDP OPTIONS query Allow REFER Support Replaces Enable Connected Identity Standard SIP Caps Exchange NAT Pinhole Maintenance Signaling method None Signaling interval 30 Session timer Session refresh method Disable Active call limit o ITSP association method From header domain match Loco M2 mit 6 Y v gt Include ACKed alarms The default settings on this page assuming the Account was not created based on a template should be correct for successful interoperability with IP Office 2 4 9 BCM SIP Trunks Public Routing Table A Add Route Name IPO_Route Destination Digits 26 ITSP Account BCMtoIPO Add a route matching the 26 dialed digits from the Telephony Dialing Plan Routes Destination Digits tab and specifying the account created above Revision 1 0 Page 24 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 10 BCM SIP Trunks Media Parameters File Edit Yiew Network Session Tools Help A ext e Cut Ey Copy Paste web Page y Validate Device YG Disconnect amp Refresh E Auto refrest Element Navigation Panel Task Navigation Panel 44 y Network Elements Configuration Administration 47 135 151 55 SIP Trunking Welcome Public Private Global Settings System E Administrator Acc
18. ess Preferred Codecs Settings 0 Resources Enable Voice Activity Detection Application Resource Media Gateways TENS Port Ranges Ezaa G 71 t ulaw Telephony Resource G 729 B IP Trunks 7 G7ll alaw L General G 711 payload size ms JSP Trunking Fax transport T 9 ed palit Force G 711 for 3 1k audio Telephony L Provide in band ringback y 4 5 Data Services 4 5 Applications Available list Selected list Jitter buffer G 729 payload size ms 20 6 723 payload size ms 30 v gt lt Done Lc 0 L__mi2 L_mstt L__W 6 V Include ACKed alarms ES Choose the codecs and put them in the preferred order Select whether Voice Activity Detection Silence Suppression will be available for those codecs which support it Choose whether T 38 will be preferred for fax transport Choose whether in band ringback should always be provided by the BCM on incoming SIP calls Revision 1 0 Page 25 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 11 BCM Set Line Assignments A Avaya Business Element Manager 47 135 151 55 File Edit View Setwor Session Tools Help E Exit Cut li Copy Paste Web Page y Validate Device YG Disconnect amp Refresh MB Auto refresh Element Navigation Panel 4 Task Navigation Panel g e Feens Configuration Administration i 42450300140 Beera oo 47 135 150 169 Welcome Line Access Capabilities and Prefer
19. in the Public Received Configure the Public OLI for each set to be used as its CLID Revision 1 0 Page 26 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 12 BCM Set Line Pool Access A Avaya Business Element Manager 47 135 151 55 File Edit View Metwork Session Tools Help A ext R Cut Gy Copy Paste Web Page y Validate Device YG Disconnect amp Refresh Auto refresh Element Navigation Panel 4 Task Navigation Panel Ay Network Elements Configuration Administration F 47 134 206 140 f i aeee 47 135 150 169 welcome Line Access Capabilities and Preferences Restrictions 4 System __ AAAAA AK lt AA E A lt lt lt A lt K lt KAAAM77 4G Administrator Access DN a Model Name Port Pub OLI Priv OLI Fwd No Answer Fwd Delay Fwd Bu E Resources 33000 T7316E 33000 0401 5193843889 NjA 3 8 Telephony 33012 33012 0413 6045425466 NJA H E Global Settings 33013 Analog 33013 0414 4037637499 NjA H O sets 33014 Analog 33014 0415 4166998740 NJA Templates Ana 33015 0416 6136944923 NjA 0E 2004 2007 2050 o101 9052692553 N A Active Applicatior J 0 Ao N A PEE Sa Inactive DNs Fenis J All DNs HO Lines 9 Loops Details for DN 33081 9 Scheduled Services ce E Dialing Plan Line Assignment Line Pool Access Answer DNs MeetMe Conferencing 9 Ring Groups amara r H O Call Security Hospitality 9 Hunt Groups A 4 Call Detail Recording BoA Call
20. ly a representative configuration For more detailed explanations please refer to the IP Office SIP trunking guide Revision 1 0 Page 8 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 1 IP Office SIP Trunk Keycodes Ui Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator DER Fie Edit View Tools Help i ra_213_new 7 License 2 SIP Trunk Channels IP Offices License SIP Trunk Channels R BOOTP 3 License Type Licenses 1 Operator 3 Me Avaya IP endpoints E ra_213_new Re IPS00 Voice Networking Chan License Key yyNShfbmxGiPnswP75kjW4EKZnDd UIXx System 1 SIP Trunk Channels a y Line 10 License Type SIP Trunk Channels Control Unit 3 Extension 17 User 19 Instances E HuntGroup 2 9 Short Code 66 Expiry Date Never service 0 od RAS 1 Incoming Call Route 2 Eg WanPort 0 aw Directory 0 2 Time Profile 0 Firewall Profile 1 E IP Route 2 Account Code 0 Me License 3 Wa Tunnel 0 hq User Rights 8 Auto Attendant 0 Y ARS 1 x 911 System 1 License Status Valid 6 Error List Received BOOTP request for 0026bb8dbb f 0 0 0 0 68 unable to process Revision 1 0 Page 9 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 2 IP Office SIP Line da Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View T
21. nable Control Unit 3 Y P Extension 17 SIP Trunks Enable User 19 Y SIP Registrar Enable 2 HuntGroup 2 9X Short Code 66 service 0 RTP Port Number Range H323 Auto create Extn ed RAS 1 Incoming Call Route 2 e 2 Eg WanPort 0 H323 Auto create User Port Range Maximum 53246 aa Directory 0 aa 2 Time Profile 0 y Enable RTCP Monitoring Firewall Profile 1 E On Port 5005 EI IP Route 2 DiffServ Settings Account Code 0 y Re License 3 y Bs Sl DSCP Hex Fl DSCP Mask Hex bs iS SIG DSCP Hex Port Range Minimum lasis2z E a cocida A ar 46 pscp 63 pscp Mask 34 S sicpscp 4 User Rights Z a Auto Attendant 0 DHCP Settings fx E911 System 1 Primary Site Specific Option Number SSON 176 Error List Received BOOTP request for 70F395abda8d 192 168 1 113 68 unable to process Ensure that SIP Trunks are enabled Revision 1 0 Page 14 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 7 IP Office Short Code a Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View Tools Help i ra_213_new IP Offices amp BOOTP 3 47 Operator 3 B ra_213_new s System 1 X Line 10 gt Control Unit 3 Ab Extension 17 B User 19 E HuntGroup 2 124 Short Code 66 service 0 el RAS 1 Incoming Call Route 2 S WanPort
22. ode 0 License 3 Wa Tunnel 0 Da User Rights 8 Auto Attendant 0 E ARS 1 fx E911 System 1 Error List Received BOOTP request for 001e9034e0c9 0 0 0 0 68 unable to process Coordinate the VoIP Silence Suppression setting with the BCM s Voice Activity Detection setting Both endpoints must have this enabled for it to be used by whichever codecs support it e g G 723 and G 729 The codec preference order for IP Office is under the Compression Mode Advanced button Re Invite Supported as BCM will re invite to put calls on hold and transfer Use Offerer s Preferred Codec should be checked so as to more closely follow the RFC3264 OFFER ANSWER specification Codec Lockdown is not a requirement for BCM as it always chooses a single codec from the offered list but this setting does no harm Revision 1 0 Page 13 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 6 IP Office LAN1 VoIP a Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View Tools Help System Z ra_213_new A aS H 12 EE v IP Offices ra_213_new i ra_213_new amp BOOTP 3 pone System LANI LANZ DNS Voicemail Telephony Directory Services System Events SMTP SMOR Twinning vem CCR 4 Operator 3 Sra_213_new a ra_213_new LAN Settings VoIP letwork Topology SIP Registrar s System 1 Line 10 H323 Gatekeeper E
23. ools Help E ra_213_new Line IP Offices A BOOTP 3 Line Number Line Type Line SubType 4 Operator 3 441 Analogue Trunk x B ra_213_new 42 Analogue Trunk Line Number 17 s System 1 13 Analogue Trunk bemlab i Y pagel En fa credo ITSP Domain Name bemiab com In Service z X z Control Unit 3 415 Analogue Trunk Use Tel URI db Extension 17 16 Analogue Trunk User 19 47 Analogue Trunk HuntGroup 2 4 1 TE LES Hh T a Analogue Trunk National Prefix Call Routing Method Request URI 17 SIP Line 1 service 0 Prefix Check 005 O Originator number For i 7 Country Code fbn E RAS 1 18 H323 Line IP Office SCN L d forwarded and twinning calls o Incoming Call Route 2 International Prefix 00 WanPort 0 ata Directory 0 2 Time Profile 0 Firewall Profile 1 E IP Route 2 Y REFER Support ln Account Code 0 License 3 Tunnel 0 Outgoing Auto f User Rights 8 Auto Attendant 0 E ARS 1 fx E911 System 1 Send Caller ID None Association Method Source IP address Incoming Auto Error List Received BOOTP request for 0026bb8dbb f 0 0 0 0 68 unable to process Some switches require a domain name match BCM does not require it but troubleshooting networks may be easier if this information is included Revision 1 0 Page 10 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Note
24. rk DN Lengths DN Length DN Prefix U 00 01 1 011 1411 911 Default Page 22 of 28 Public network dialing plan Public Unknown 1 Public network code Carrier Codes 10 1101 Code Prefix ID Length Lc M 2 m11 W 6 V Include ACKed alarms BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 4 6 BCM SIP Trunks General Settings ork Session Tools Help File Edit View N A ext k Cut ly Copy o Past web Page y Validate Device YG Disconnect Ey Refresh fd Auto refrest Element Navigation Panel 4 Task Navigation Panel y Network Elements Configuration Administration Welcome Call Routing Summary IP Trunk Settings Gh System Administrator Access 3 4 Resources Forward redirected OLI EESE y Send name display gt o Remote capability MWI Ignore in band DTMF in RTP Port Ranges Telephony Resource S O IP Trunks o SIP Trunking H323 Trunking Dial Up Interfaces Telephony Data Services Applications General Telephony Settings iv Include ACKed alarms Set the Forward redirected OLI to Last or First Redirect depending on the expected treatment from voicemail The Remote capability MWI indicates that Message Waiting indications will be sent across the SIP trunk if there is a message for a set on the remote switch though centralized voicemail is not supported between IP
25. s 2 3 3 IP Office SIP Line Transport tai Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View Tools Help E ra_213_new Line X IP Offices Line SIP Line Line 17 w Xl vil lt l gt R BOOTP 3 Line Number Line Type Line SubType i P URI VoIP T38 Fax SIP Credentials 1 Operator 3 441 Analogue Trunk TER SS ra_213_new 42 Analogue Trunk ITSP Proxy Address 47 135 151 56 s System 1 13 Analogue Trunk 4 Line 10 414 Analogue Trunk Network Configuration gt Control Unit 3 TIS Analogue Trunk Extension 17 46 Analogue Trunk Pcs User 19 47 Analogue Trunk Use Network Topology Info None Listen Port S060 Ag HuntGroup 2 48 Analogue Trunk a hi 6 I a rere oe 60 17 SIP Line Explicit DNS Server s 0 B Service 0 d RAS 1 18 H323 Line IP Office SCN Incoming Call Route 2 Eg WanPort 0 ata Directory 0 Separate Registrar 2 Time Profile 0 9 Firewall Profile 1 E IP Route 2 a Account Code 0 License 3 Wu Tunnel 0 Da User Rights 8 Auto Attendant 0 E ARS 1 fx E911 System 1 Layer 4 Protocol UDP Send Port 5060 Calls Route via Registrar Error List Received BOOTP request for 001e9034e0c9 0 0 0 0 68 unable to process The ITSP Proxy Address would be in this case the IP address of the BCM that this route serves The BCM does not serve as a registrar so there will be no regi
26. stem 1 E ra_213_new Display Name Use Internal Data Outgoing Group Error List Received BOOTP request for 001e9034e0c9 0 0 0 0 68 unable to process The Incoming and Outgoing Groups are referenced in the Incoming Call Route section and the Short Code for dialing Revision 1 0 Page 12 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 5 IP Office SIP Line VoIP tai Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View Tools Help i ra_213 new F 4 H BALA Y IP Offices SIP Line Line 17 A Xlv lt gt Lime Numbi Line T R BOOTP 3 ne et ee Tree SIP Line Transport SIP URI VOIP 1138 Fax SIP Credentials 17 Operator 3 Analogue Trunk H aama SEL PTE g ra_213_new f Analogue Trunk Compression Mode Advanced Automatic Select Y VoIP Silence Suppression Syst 1 va palai em 1 Analogue Trunk Re invite Supported 4 Line 10 f Analogue Trunk Fax Transport Support None gt Control Unit 3 E Analogue Trunk Use Offerer s Preferred Codec 4 Extension 17 Call Initiation Timeout s 4 User 19 n sci Mer i Codec Lockdown nalogue Truni 7 HuntGroup 2 g DTMF Support Inband 9X Short Code 66 analogus Trunk y SIP Line service 0 H323 Line od RAS 1 Incoming Call Route 2 EH WanPort 0 ata Directory 0 2 Time Profile 0 9 Firewall Profile 1 E IP Route 2 a Account C
27. stration credentials configured in the IP Office and the Calls Route Via Registrar checkbox is irrelevant The Use Network Topology Info may cause problems if set to LAN1 Revision 1 0 Page 11 of 28 BCM 6 0 and IP Office 7 0 SIP Trunking Configuration Notes 2 3 4 IP Office SIP Line SIP URI tai Avaya IP Office R7 Manager ra_213_new 7 0 11015 Administrator Administrator File Edit View Tools Help y Line IA Ml PINE IP Offices SIP Line Line 17 R Boor 3 as LAR Line SubType _ sip Line Transport SIP URI VoIP 138 Fax SIP Credentials 4 Operator 3 1 Analogue Trunk LI B ra_213_new 42 Analogue Trunk Channel Groups Via LocalURI Contact Display Name PAI Credential Max Calls Add s System 1 743 Analogue Trunk 1 17 17 Kine 0 lt Non 10 4 Line 10 114 Analogue Trunk Remove Control Unit 3 415 Analogue Trunk a ly Extension 17 16 Analogue Trunk User 19 447 Analogue Trunk Edit Channel 33 HuntGroup 2 txe Analogue Trunk Via lt None gt 9X Short Code 66 2 17 SP Uns e ae a wis H323 Line IP Office SCN Local URI EEE rT Incoming Call Route 2 Contact Use Internal Data E WanPort 0 ata Directory 0 1 Time Profile 0 PAI Use Internal Data Firewall Profile 1 EI IP Route 2 Registration 0 lt None gt A Account Code 0 r Me License 3 Incoming Group Wu Tunnel 0 f User Rights 8 Auto Attendant 0 Max Calls per Channel 10 CARS 1 fx E911 Sy
28. ts sebdueie cidos esena eE EE cs doi de asado did de obli da dundnede coves dci de cent tended dass dv daa de sd dee 7 2 0 CONFIGURATION GUIDE sccsscssssscescsscescsssnsssssncscesssssescessnessssnessessessescnssnsssssnesscsscssosssssnsssssneseesscssossssoesessseseeseesses 8 2 1 IP OFFICE SOFTWARE VERSIONS vissssecdscesesscvsesspevsvecdescuseaiy e Eaker Ea ob davedh coveevepdgunsdhsevessep st RENESTE E NIEKE seveveds do edici 8 2 2 BEM SOFTWARE VERSIONS ecscssussnssecssasstesesussspesscectesedanans EaR AEE ENE ES EK AEE ANES Eo ANE EEEN En Resi ESTR E EESE AEE EE AEE e 8 2 3 PROVISIONING SIP TRUNKS ON IP OFFICE ssescsessvecsesesssoiescesveensosedote eeen PAES ANE N Eo ENEE S ANENE ESPNS aE E OESE AEE EE SEN e 8 23 A AP Office SIR Trunk Keycod s cas cocina e ea e E E de OEE aE e eae AS 9 232 IP Office SIR Lili ae e E E E E E E E e E buen bathe a a ea a eet 10 23 3 LP Office SIP Line Transport ran Wau i asia bathe e E Ea EE E EE E EEE 11 23 4HLPOceSIR Line SIPUR La A Ai deidad ii cal 12 2350 1POfice SIP Line VOLP ocioteca 13 2 3 6 TP Office EANI VOIP outra lara scsi dst ines iesdsedbestanioesoctdostisaiousessess ipsaseauceaeasiaszabeacdeede 14 2 3 7 IP Office Short COGS estates A Ea A ists E EAEE a A aa AOA EEAS EENE 15 2 3 8 IP Office Incoming Call ROUtCsie cis csdicsvsess istics snes setacvasseasdpeisesiessiseidensbendacsbssuseuseboutbostssqsausedsedsissasanveneioesiostaceascsose 16 2 3 9 IP Office Incoming Call Route Destination
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