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Avaya Integrated Management Network Management Console User Guide

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1. Woman 127 OPTIONS ca NA ea aa nan ian inah 140 SCMIDUS aaa hd aa 137 138 table m aa Ra kana 127 Action list applying changes oooooo Woo 139 Action List Edit menu oo Wo oo Woman 182 File MENU oem 182 Help MENU inner eni nian 182 MENUS aa a ea aa Nanda 181 LOOID AM ai Abe en Benahi aa Sean 126 Tools MENU aaa 182 user interface aa 125 actions deleting NAAN AA aa a 139 Actions AOGING ka AA NAA AEEA 136 MOdIFYING o ooooWo WoW menekankan 136 OVEIVIEW aaa 435 Adding AK NA nee 136 devices to the database ooo 76 SN a age 110 Alarms Table ooooooo 32 72 74 Choose parameters to view ooooW oo 73 TIKETING Aeon nata EEA EAN 73 OVENI EW nana ian E E KA a 74 parameters u 1 Woo oom mann 74 LOON DAN ise cian APR 72 VIQWING 2 0 20 cccceccecceecceeceeeeeeeeeeeeeeeee eee tedteeeeeeeeeneeea 74 Application Launcher oooooooooooocccck 59 Applying changes to the action list 139 Assign action ME See ne ta Naina 123 ASSIGN Action FOM daa bau ea 123 Assigning actions to events eeooooaaa 140 Aoa en Aan AA aa 139 Avaya Fault and Performance Manager launching 65 Avaya Integrated Management Network Management Console User Guide Avaya Multisite Administration launching 64 Avaya Network Management OV OIVIOW 4G berati ana teman shin aa 13 TOM Sanam MA B
2. The root of the VoIP System View tree is My Network It represents all voice devices in the network The root splits into several branches including SES Servers SIP Enablement Services Servers and CM Servers Avaya Aura Communication Manager Servers Integral 55 Servers IP Office and Other The SES Servers branch splits based on the SIP Enablement Services Servers Each discovered SES Server displays its own branch Clicking an SES Server branch displays all discovered SIP series IP phones associated with the SES Server Under the CM Servers branch the tree splits into various Avaya Aura Communication Manager Servers For each Communication Manager server the CLANs media gateways voice adjuncts example Intuity Audix appear based on the configuration For duplex 587xx Communication Manager Media Servers the tree displays the Virtual server Under the virtual server the active server and the standby server are listed For simplex servers including the S85xx S84xx S83xx and simplex S87xxs only the active server is listed At this level the tree also displays the following devices e CLANS Displays the CLANs related to the Communication Manager For each CLAN all related Media Gateways MGs are listed under the MG branch When you click a CLAN all IP phones associated with the CLAN are displayed in the Registered Endpoints Table e VAL boards Displays the VAL Boards related to the Communication Manager e P
3. oooWo Woo Woman TI device applications launching oooooo 59 Dialog area CISCOVENY kaaa AA nn na 99 196 Avaya Integrated Management Network Management Console User Guide Dialog area Avaya Network Management Console 32 discovering all subnets and nodes ooo 108 nodes on a specific subnets 109 subnets already in the network map 115 subnets and nodes o ooooW oo 108 your NEtWOrK o ooooo oo W WWm nana 101 CISCOVELY Mehendi ae amami dah 47 100 112 115 deleting error messages from the discovery log 115 log area GAAN AG 100 OVEIVIGW nma NAGANA Aa haha 17 status bar aa 100 Discovery Actions MENU ooWooooo an 178 closing the window iooooWoo 100 configuring method and range 00000 103 configuring naming Method eee 195 dialog area waaa WWW ana 99 FUG MENU bihaan anna AE JOG eat maa una Bea 113 MENUS blast been NG makan Yuta ka nate 177 METNOG ca GN binaan 103 TANYA inka Reka SENAR an an 103 SAVING the IOG aaa sd 114 scheduling aaa haaha Ga 107 selecting device types ooooo Woo 106 setting Options aaa GANA 103 starting en ANA BANGA NAAN 97 LOOID AN keheningan an banda 98 View MENU wo ornamen nan 178 Discovery Log Cleaning GRAN 115 E E mail settings sissioni 140 editing backup job using NM Backup Utility 167 editing Severity l
4. ALARM MIB Support for the following new variant of Audio Codes gateway Mediant 3000 M3K Support for the following functions for M3K Auto discovery and manual addition Modify and delete operations Fault monitoring including Alarms Tab RFC 3877 ALARM MIB Avaya Integrated Management Network Management Console User Guide November 2010 19 Avaya Network Management Ping and Telnet operations Support for Avaya Aura Communication Manager Release 6 0 1 Avaya Integrated Management Network Management Release 6 0 introduces the following enhancements in the Network Management Console application e Support for Avaya Aura Communication Manager Release 6 0 Network Management Console supports the following functions on Communication Manager 6 0 Discovery and display of devices in the Device Type view Proper correlation of devices in the VoIP System View Basic administration tasks such as Adding Deleting and Modifying devices Network Discovery Wizard e Support for Avaya Aura Communication Manager Release 6 0 on System Platform on the following hardware platforms S85XX 8300D S88XX Next Gen Network Management Console discovers the Communication Manager instance of Communication Manager running on System Platform and displays it in the Device Type view e From this release you do not require a license to continue using Network Management applications As a result WebLM is removed from t
5. Avaya Integrated Management Network Management Console User Guide November 2010 161 Introduction to the Avaya NM Backup Utility Button Description Menu Item yi Opens the NM Backup Utility Wizard dialog box to Actions gt Edit edit the job Please note you cannot edit jobs which Backup are run immediately a Open context sensitive help Help gt Help On NM Backup Job table The NM Backup Job table contains the details of the Backup Jobs that are in queue The following table provides a list of the fields in the NM Backup Job table and provides and explanation of each field Name Description Backup Name The Backup name as defined in the Configure Backup Items dialog box Type The type of server on which backup is stored The possible options are e NM server e FTP server Status The status of backup is shown here The possible values are e Planned e Job Succeeded e Job Failed Reason for failure Destination The destination where the backup archive is stored Frequency The schedule selected while creating the backup job The possible values are e Immediate e Daily e Weekly e Monthly Created By The name of user who created the backup Next run time The scheduled date and time for the next backup to be taken Last runtime The date and time when the last backup was taken 162 Avaya Integrated Management Network Management Console User Guide November 2010
6. Configuring the default server parameters for backup NM Backup Utility dialog area The area to the right of the NM Backup Utility table is where all dialog boxes open This area can be resized by dragging the horizontal splitter bar with the mouse When a dialog box opens it replaces the current dialog box open in the dialog area NM Backup Utility Status Line The NM Backup Utility s Status Line displays the number of queued Backup jobs in the NM Backup Utility table In addition the Status Line displays the progress of the backup Configuring the default server parameters for backup You can use the NM Backup Utility Options dialog box to configure the default Network Management and FTP server parameters for backup These parameters are used as defaults while setting up a backup job For more information on how to backup data refer to Using the NM Backup Utility wizard on page 164 To configure the Server parameters 1 Do one of the following a Click E b Select File gt Options from thefrom the NM Backup Utility user Interface The system displays the Options dialog box 2 Enter the Server parameters in the Options dialog box 3 Click Apply to save the parameters Related topics NM Backup Utility Options field descriptions on page 164 Avaya Integrated Management Network Management Console User Guide November 2010 163 Introduction to the Avaya NM Backup Utility NM Backup Utility Options field
7. Action List toolbar on page 126 Action table on page 127 Action Form Area on page 127 Action List toolbar The table below describes the buttons on the Action List toolbar and gives the equivalent menu options Button Description Menu Item Applies the changes to the Action List Edit gt Apply Undoes all unapplied changes to the Action List Edit gt Revert a Adds a new action to the Action List Edit gt Add amp Opens the Modify Action dialog box for the Edit gt Modify selected action kg Deletes the selected action Edit 5 Delete a Opens context sensitive help Help gt Help on 126 Avaya Integrated Management Network Management Console User Guide November 2010 Closing the Event Manager When you place the cursor on a toolbar button for one second a label appears with the name of the button Action table The Actiont table lists configured actions Each row in the table represents an action that can be assigned to a trap These actions are listed in the Action Form Area in the Event Configuration window The following table provides a list of the fields in the Action table and an explanation of each field Name Description Status The status of the row in the table For more information refer to Using the Avaya Network Management Console tables Action Name The user defined name of the action Message If selected the action includes a po
8. Generic IP For IP Devices that do not use SNMP e Other Device Where Other Device is another recognized device type Avaya Integrated Management Network Management Console User Guide November 2010 77 Avaya Network Management Console Tables Name Description Status The managed status of the device Possible statuses are e Manage The device is managed by Network Management Un manage The device is not managed by Network Management SNMP The SNMP protocol Possible SNMP protocols are Snmp V1 Snmp V3 Read Community The device s read community Only applicable for SNMP protocol V1 Write Community The device s write community Only applicable for SNMP protocol V1 User A user name as defined in the Avaya Secure Access Administration application Only applicable for SNMP protocol V3 Retries The number of times an application polls a device without receiving a response before timing out Timeouts The number of milliseconds an application polls a device without milliseconds receiving a response before timing out Deleting devices To delete a device from the Network map 1 Select a device To select more than one device press Ct r1 while selecting additional devices 2 Select Edit gt Delete object 3 Click Yes on the confirmation dialog box to delete the selected device from the Network map 78 Avaya Integrated Management Network Managem
9. When a device is selected the device s interfaces appear in the Network table Device type view The Device Type View tree shows the network grouped by device type The Device Type View of the network contains the following levels e My Network Represents the entire network tree When selected all supported device types in the network appear in the Network table Device Types Represents all supported device types that appear in the network When selected all devices of the selected type appear in the Network table e Devices Represents the devices in the network When selected the device s interfaces appear in the Network table 50 Avaya Integrated Management Network Management Console User Guide November 2010 Viewing the network tree 3 220 G250BRI 9 681 5350 362 5430 3 E Generic IP Generic Media Controller E Generic SNMP PE p330 Router if KG Small Office 4T 44 8DS 2 IS TGM550 VoIP system view The VoIP System View tree shows a hierarchical view of the voice devices in the network The VoIP System View tree is updated every time you run Discovery Avaya Integrated Management Network Management Console User Guide November 2010 51 Avaya Network Management Console Network Tree es eke YY eerie VoIP System View My Network ACM servers SS PUMCM LSP oA GE PI IMCMB AIP Offices SBS 00 007022239 RS 00E00702426D AMS pupo41 2 01 Other Remote Cortroller
10. e ENM Backup Utility The Enterprise Network Management ENM Backup Utility wizard is used to back up multiple configuration files and databases of the Network Management Console NMC Avaya Integrated Management Network Management Console User Guide November 2010 193 Enhancement introduced in previous releases Provisioning and Installation Manager PIM and Communication Manager Branch Edition Central Manager formerly known as Distributed Office Central Manager applications The ENM Backup Utility allows you to store the backup of configuration files and database on the ENM server or on a remote FTP server The backup operation can take place immediately or can be scheduled e ENM Easy Restore Utility The ENM Easy Restore Utility is used to restore the backup taken by the ENM Backup Utility You can enter the path of the backup archive stored either on the ENM or FTP server to restore the data present in it e ENM Log Viewer The ENM Log Viewer is used to display log files generated by the Enterprise Network Management applications in a user friendly tabular format The log file contains information about actions performed and events taking place in the Enterprise Network Management Offer 194 Avaya Integrated Management Network Management Console User Guide November 2010 Index A Acknowledging traps eeeeceeeeeeeeeeeeeeeeeeenttaeeees 133 Action audio files ooooooooo 139 Nee aa bean 137 form area
11. s name If there is no Name Service defined name but there is an SNMP system name Discovery uses it as the node s name Otherwise Discovery uses the node s IP address SNMP sysName gt Name Service gt IP If there is an SNMP system name Discovery uses it as the node s name If there is no SNMP system name but there is a Name Service defined name Discovery uses it as the node s name Otherwise Discovery uses the node s IP address Selecting device types to discover To configure the types of devices Discovery can find 1 Do one of the following Click MME in the Discovery toolbar e Select File gt Options in the Discovery menu bar The system displays the Discovery Options dialog box 2 Click the Discovered Types tab at the top of the Discovery Options dialog box 3 Select the family of devices you want to discover The available options are Communication Manager e Media Gateways and Switches e IP Office e Phone e Partner Devices e Others 4 Do one of the following a To add device types to the Discovered Types list i Select a device type from the Undiscovered Types list 106 Avaya Integrated Management Network Management Console User Guide November 2010 Scheduling network discovery li Click __4 to move the device type to the Discovered Types list b To remove device types from the Discovered Types list i Select a device type from the Discovered Types list
12. 1 11 renn 127 47 configure discover range ooooW Woo 103 use the discovery log eee Wo Woo WWW 143 configure discovery method ooooooWo 103 USC LOOM TIPS naam an bastian 33 configure discovery range o oooooWoWoWoW oo 103 View all traps esii 133 configure discovery s naming method 105 view the event Manager ooo Wo 117 configure event forwarding ooooooooWmoW 142 configure events oooWo Wo Wook 140 configure forwarding recipients 143 configure router access parameters 113 importing Communication Manager server passwords delete subnets oooooooooooo 112 43 filter inventory table ooooooooWoWooocccs 84 importing devices into the database 87 filter MAPS a nian ana kaan HER ana maa Nana EN adan 130 importing pASSWOFGS oooooooooooooooo 43 filter traps by acknowledged oooo WoWoo 4132 a interfaces aaa a Prau naa 112 filter traps by device type Lio 132 discoverin 112 last cuss AN ame IN aga nan dna O 112 ner raps byr address AA ia Interfaces Tab aaa 32 69 launch a web session ooWo Woo 67 viewing the network table 69 launch avaya fault and performance manager 65 Interfaces Table launch avaya mulang sominisuation an 54 choose parameters to VIEW Lio 73 ESE AG AG BASA 53 TI
13. 2 Fit alae on the toolbar after the filter button has been selected Inventory table parameters The following are the fields in the Ports tab of the Inventory table and their descriptions Name Description Module Select a specific module on the device for which to view connections or view connections for all modules on the device This parameter is displayed by default Port The port where the connection resides This parameter is displayed by default CM Port Address The IP address of the Communication Manager port Port Description The description of the port as provided by the Communication Manager Switch IP The IP address associated with the port This parameter is displayed by default User Name The User Name for the selected phone This parameter is displayed by default Extension The extension number for connected IP phones only This parameter is displayed by default URI The SIP URI Available for connected phones only 82 Avaya Integrated Management Network Management Console User Guide November 2010 Opening the Inventory table Name Description Vian The Vlan for devices supported by the port selected Model The model of the phone connected to the selected device This parameter is displayed by default Host IP The IP address of the connected host This parameter is displayed by default Host Name The name of the connecte
14. Arepa TOO hre Ara Arapa SONO Erro Amang Aeapa BIDO biro Mwea Arapa DITO Dro Amea Asapa DIPAN Rio Amea Arepo DITOD Dry mre Asupan SOMN Dro Amma Bones SI Pror Kamara Arepa SATOD Error Aer Arapa IMD Apat Arapa CAT Piro Aea Arapa DOMN Dro Amea Arape DITO Dre Amea Arere IMN Dro Amma Abaya SATIS Miry amea Event Manager window Ae RNR Potorten Goourty Aah Peter tet Tsai APM Peserta Sort Abah Purine Lace Aach aaa bom Katy Apad Potra Security Abah Peter tom Tawan Aa Putorius Securty Abat Potente arang Aha Putar tee Comedy Abah Poterit Securty Apa Peter det Eest Abu Potertes Secut Abaci Puter dat Daan 8 Abad Perts Decu Apaci Pure Pecat Abah Poris Senet Apat Poweria Sewon Aterct Mama Mice HEE MAG Pa Poteris Taray Atert Button Description Menu Item Deletes the selected traps Edit gt Delete ko x Marks the selected traps as acknowledged e Edit gt Acknowledg Se Marks the selected traps as unacknowledged Edit gt UnAcknowle dge Highlights the selected trap in the tree in the Event Configuration window Edit gt Modify Event Bg Filters the information in the trap log by the criteria you select Avaya Integrated Management Network Management Console User Guide November 2010 H Bact Talia zf 119 Introduction to the Event Manager Button Description Menu Item D Opens the context sensitive help Help gt Help bi
15. For more information refer to Defining email settings for Actions that include email on page 140 2 Select the severity level of the alarm Critical Major Minor Warning Info You can select any number of levels 3 Select the event Format SNMPv1 event Syslog 4 Click Apply to configure the Event forwarding sources Configuring forwarding recipients You can configure up to ten devices to receive forwarded network events You can perform following tasks 1 To add devices to the Recipients List a Click es A row is added to Customized Source list b Enter the IP address and port separated by a colon of a device to which you want to forward network events The default port for SNMPv1 is 162 and for Syslog is 514 c Click Apply The recipient is added to the Customized Source list 2 To modify a device s information in the Customized Source list change the recipient s IP address in the Customized Source list and click Apply The device s information is modified 3 To remove devices from the Customized Source list a Select the row with the device s IP address in the Customized Source list b Click LI c Click Apply to remove the device from the Customized Source list Avaya Integrated Management Network Management Console User Guide November 2010 143 Managing events 144 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 14 Introduction to the NM Log
16. The Syslog Server tab of the Avaya Network Management Console s Options dialog box lets you configure the syslog servers to which logs are logged You can configure one or multiple syslog hosts To set Syslog Server parameters 1 Click the Syslog Server tab at the top of the options dialog box The system displays the Syslog Server table 2 Choose one of the following options To add new Syslog Server parameter Avaya Integrated Management Network Management Console User Guide November 2010 45 Avaya Network Management Console introduction i Click Add to open a new row in the default table ii Enter the Syslog server name in the Server Name field iii Select the check box to enable logging to the Syslog Server iv Enter the IP address of the Syslog server in the IP Address field v Click Apply to add the new Syslog server configuration to the default table To edit entries in the default table i Click the field you want to edit ii Edit the information in the field iii Click Apply to save the changes in the table To delete a set parameter from the default table i Select a row or a range ii Click Delete iii Click Apply to delete the row or range from the default table e To revert back applied changes i Select the row you recently added or modified ii Click Undo Status of the row in the Avaya Network Management Console table The Avaya Network Management Console informs you of the status of each
17. The system displays the Summary dialog box b To run the job periodically i Select Periodic ii Click Next The system displays the Schedule Backup Job dialog box iii Select the time when you want to start the backup from the Start hour drop down list under the Job Start time section of the dialog box iv Do one of the following under the Recurrence Pattern section of the dialog box e If you want to schedule the backup daily select Daily If you want to schedule the backup at fixed intervals days enter a Avaya Integrated Management Network Management Console User Guide November 2010 165 Introduction to the Avaya NM Backup Utility value in the Every day s field For example If you want to schedule the backup every two days enter 2 If you want to schedule the backup weekly select Weekly Choose the day of the week on which you want to schedule the backup If you want to schedule the backup to run on fixed intervals weeks enter a value in the recur every week s on field For example if you want to schedule the backup every two weeks enter 2 If you want to schedule the backup monthly select Monthly Type the day of the month on which you want to schedule the backup in the Day of every month s field For example if you want to schedule the backup to run on the first of every month enter 1 If you want to schedule the backup to run at fixed intervals months enter a value in the month s field For examp
18. ii Click __ to remove the device type from the Discovered Types list 5 Click OK to configure the Discovered Types options Scheduling network discovery The Discovery Scheduler can be used to set the Network Discovery to run at regular intervals and from specific start to end dates To schedule the network discovery 1 Select Actions gt Schedule Network Discovery in the Discovery menu bar The system displays the Discovery Scheduler dialog box 2 Configure the Discovery Scheduler options 3 Click Apply to configure the Discovery Scheduler parameters a2 Note Certain operations of theNetwork Management Console are disabled at different stages while the Network Discovery is running Related topics Discovery Scheduler field descriptions on page 107 Discovery Scheduler field descriptions The following table provides a list of the fields in the Discovery Scheduler dialog box Name Description Enable When selected the Discovery Scheduler is enabled Scheduler Avaya Integrated Management Network Management Console User Guide November 2010 107 Discovering your network Name Description Recurrence The frequency to run Network Discovery Possible values are Pattern e Hour Select the hourly interval between each discovery e Daily Select the daily interval between each discovery e Weekly Select the weekly interval between each discovery e Monthly Select the mont
19. of the Avaya Network Management Console Related topics Supported network wide applications on page 67 Supported network wide applications The following network wide applications are supported e Avaya Provisioning and Installation Manager for Gateways e Avaya Provisioning and Installation Manager for IP Office Devices e Avaya Software Update Manager e Avaya Configuration Backup Restore e Avaya SMON Manager e Avaya easy Management e Avaya NM Backup Utility e G860 Audio Codes Mediant 3000 EMS Client Avaya Integrated Management Network Management Console User Guide November 2010 67 Launching Applications 68 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 7 Avaya Network Management Console Tables This chapter provides a detailed description of the Network Table and Connections Table Network table The Network table provides information about the objects in the selected branch of the Network Tree The information in the Network table varies depending on the element selected in the Network Tree The following sections provide an explanation of the fields and the color of devices in the Network table Related topics Network table fields on page 69 Network table colors on page 71 Network table fields The following table lists the columns in the Network Table when the root of the Network Tree is selected in Subnet View Name Description Interface
20. s connection Traps of this type have a severity level of Warning Finally there are traps such as the failure of a backbone link which require immediate attention These traps have a severity level of Minor Major or Critical The Event Manager displays all of the traps sent by the Avaya Network Management Server In the Event Manager you can e Sort the Event log browser by any of its fields e Filter the traps displayed and change the severity of selected traps e Acknowledge traps to help you remember which traps you have already seen e Define the format of the description field e Delete traps signifying that the problem causing the trap was resolved In addition the Event Manager allows you to define event actions Event actions can include notification through a pop up audio or e mail message or the running of a script Actions can be assigned to any network event You can also limit the action to events from specified sources This feature helps you to receive immediate notification of important network events The Event Manager can also act as a trap surrogate forwarding all or selected traps to other devices What is new in this release Avaya Integrated Management Network Management Release 6 0 Service Pack 2 introduces the following enhancements in the Network Management Console application G860 Mediant 5000 Support for the following function for G860 Mediant 5000 Fault monitoring including Alarms Tab RFC 3877
21. Avaya Integrated Management Network Management Console User Guide November 2010 179 Network Management menus Name Description Filter gt Category Filter Opens the Category Filter dialog box Filter gt IP Address Filter Opens the IP Address Filter dialog box Filter gt Device Type Filter Opens the Device Type Filter dialog box Filter gt Acknowledge Filter Opens the Acknowledged Filter dialog box Filter gt No Filter Displays all events in the Trap table Filter gt New Traps on top Displays the newest traps at the top of the list in the Event log browser table Event Log Browser Help Menu Name Description Contents Opens the on line help to the first topic Help on Activates the context sensitive help Event Configuration Menus This section gives the full structure of the menus in the Event Configuration window Related topics Event Configuration File Menu on page 180 Event Configuration Edit Menu on page 181 Event Configuration Tools Menu on page 181 Event Configuration Help Menu on page 181 Event Configuration File Menu Name Description Exit Closes the Event log 180 Avaya Integrated Management Network Management Console User Guide November 2010 Action List Menus Event Configuration Edit Menu Name Description Modify Event Opens the Modify Event dialog box Delete All Deletes all the traps
22. Fatal Severity Time The date and time of the log Resource The source of the log Description A description of the log NM Log Viewer Status Line The NM Log Viewer s Status Line displays the number of logs in the NM Log Viewer table This number includes logs that are not currently displayed in the NM Log Viewer table In addition the Status Line displays current filtering options 148 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 15 Managing Logs in the NM Log Viewer Filtering logs By default all logs in the NM Log Viewer are displayed in the NM Log Viewer table However you can filter logs by severity level When you filter the Log table logs that do not meet the filtering criteria are hidden However they are not deleted from the log Related topics Filtering logs by security level on page 149 Viewing all logs on page 150 Filtering logs by security level To filter logs by security level 1 Click or select View gt Filter gt Severity Filter The system displays the Severity Filter dialog box Avaya Integrated Management Network Management Console User Guide November 2010 149 Managing Logs in the NM Log Viewer Severity Filter xi C Debug Severity Cl info Severity C Warn Severity C Error Severity J o a Apply Cancel C Fatal Severity 2 Select the check box next to the severity levels of the logs you want displayed in th
23. GA mah 32 Using Acton STPS aaa 137 138 Avaya Network Management console help 47 registered endpoints table iooooooo 80 the discovery l0g iesire 1143 the network view area W ooWoo 69 81 the port connections table 79 using NM on a Microsoft Windows OS supporting UAC KA AA 24 V view device type ooooooWo WWW Woman 50 View parameters in alarms table 73 parameters in interfaces table 73 parameters in inventory table iiooooo 84 parameters in modules table 73 parameters in port connections table YA parameters in port inventory table 84 parameters in registered endpoints table F3 SUE Na Na aaa aaa 50 VOIP system VIEW 0 0 cee ceececceeeeeeeeeeeeeeeeteeteeteeeeneeea 5i MIEWING tanan aa un ata 81 Viewing modules table ooooooo Woo 75 the event manager oo ooo oo 117 MAPS kaaa anik atu busana 133 VolP system view Uu Wo 5t W Web Browser SEGUE ACCESS isnaad a a 28 Web SESSION cooooo WooWooW onta 67 Web SESSION a AG bad 61 What s New W nenek 20 who should use this manual ooooooo dd November 2010 201 202 Avaya Integrated Management Network Management Console User Guide November 2010
24. Log browser toolbar The table below describes the buttons on the Event Log Browser Toolbar and gives the equivalent menu options l Oy Aah Maa Doc 11 Ga 49 SI OT ANA Man Dee 11 G0 49 29 at Kan Maa Doe 11 Ga 4 536 AK Man Dec 11 Geer S207 NA Maa Dee 110445 4951 pee Man Dec 11 Otet EDOT 2006 Mos Dee 11 Gea 2 MT Soe Man Doc 0045 67107 2000 Maa Dec Gaao13 m1 HAM Maa Dog 11 Ge 68 89 NGA Man Dec 11 04435351 AA Man Dag 11 Geek seat JS Man Dec 06425 ET 2008 Man Dec 11 Ona 63 G1 2000 Mes Dee 11 9841 EN 57 2008 Man Doc 11 desi SIT 2000 Man Dee 11 0849 57 7 KIM Maa Dec 06 40 8 GI 2008 Man Doc 11 Ge BEAT SON Man Dee 11 OA FO AT AK Man Dec 11 Sa DI 59 67 2006 Man Dee 11 G6 NN AI Tt Jace Man Doc 11 D0 27 53 57 2000 Man Dec 11 Ge Ar 53T Sam Maa Doe 04 ID 68 GI KUN Man Dec 1 Ga 2540 GT Zou Pan Dog 11 Ge BS ce et NOS Man Dec 11 Ge NS 48 67 2008 Man Dec 11 Ga be an a Doe Man Dec 04 MAP G3 JAM Man Dec 11 da Da ab 107 2000 Man Dee 11 08 33 48 7 NG Maa Dee 11 Ga 33 48 S1 AN Man Dec 11 Ge 37 89 07 KKN L Ivve i Categers Arapa P0700 Dio Amea Asapa 30700 Dre Ame Aone SIPO bro Amema Asepa SEN Piro Awa Aesp CAI p amea Arara SITOO Ero Amma Arere IIAN bne Amea Aeapa DITOO Dror Armea Awapa SILID Dio Anema Arare VIII Error Amea Asapa SAMA Error Awra Benepe DNO Pro ameg Aespa TITON Piro Awra Asapa DITOD Ero Nama Arepo BAI New Amea Arapa SINGO Dro Amea Avera DITOD Dre Amea Arer 32 Error Amma Asapa SA Five Amoa
25. Manager To launch the Device Manager for a managed device in the current Network Map 1 Select the device 2 Do one of the following i Click Ql e Select Tools gt Avaya Device Manager e Double click the device The system displays the Device Manager for the selected device e Right click the device and select Device Manager from the menu that appears G Note When running a remote session of the Avaya Network Management Console Device Manager can only be launched for devices that can be managed remotely Launching IP Office Manager IP Office Manager is the device manager for the IP Office devices It enables you to view and edit an IP Office device s configuration To launch the IP Office Manager 1 Select the device you want to view in the Network Tree 2 Double click on the IP Office device Network Management Console will launch the IP Office Manager 60 Avaya Integrated Management Network Management Console User Guide November 2010 Device applications that can be launched from Network Management Console G Note IP Office Manager requires a login ID Ensure the IP Office device has been assigned to an IP Office user in Secure Access Administration before launching IP Office Manager Launching IP Office System Status IP Office System Status enables you to log into the selected IP Office system automatically without re entering your login and password To launch IP Office System Status S
26. Manager server passwords saan aman aaa 43 Exporting Communication Manager server PaSSWONIS Laan 43 AP 44 Setting Syslog server Denai Ai AA 45 Status of the row in the Avaya Network Management Console table oooooooo Wo Woo 46 Accessing Avaya Network Management Console halip anwar 47 Avaya Integrated Management Network Management Console User Guide November 2010 5 Chapter 5 Avaya Network Management Console Network Tree oo o mo 49 Nennok Me AA AA Banana 49 ng Ne ANON Mea Guana ibn E SA BN en Bak Dena 49 DDE T onn Na eat 50 DOS OPE Ma Aa DEERE EAA 50 YON PUN aa 51 U O ANG aa AE ew ea ee aa 53 Ban ne Na an aa AN ara 57 SP E TO E A 57 Chapter 6 Launching ApplitatiofS o oooooooooooooooooooooooooocoesniieseesen 59 Device applications that can be launched from Network Management Console ooooo 59 Launching G860 Audio Codes Mediant 3000 EMS Client a aaa asas 59 Lian ii Ei Mana ana eS 60 Laua CDN IF Oa NN BEN BEE tty eter ree 60 Launching IF Oce Sy anna 61 Lanm nog Pee mna ASN eee eR RAS 61 Lavine nine ee oe e anaemia NN Rian an nan ea 61 EP AKA AA ht aa oa Ta AA an lena 62 aa aa sana 62 Launching Awaya Site AA MITO ANN ESA AAN 63 Launching Avaya MultiSite Ai sa LAAN an an an 64 Launching Avaya Fault and Performance Manager a aan 65 Launching Avaya Voice Announcement MAnageorcib meberikan 65 La ri Pakain Baa AA AA AA AA 66 Launching nebyorkande Apa en NAGKAANAK nanan 67 Chapter 7 Avay
27. On When you place the cursor on a toolbar button for one second a label appears with the name of the button Trap table By default the Trap Table lists the traps sent to the Network Management Server in the order in which they were sent However you can sort the Trap Table by any of its fields To sort the Trap Table by one of its fields click the field s column header To reverse the sort order click the column header again You can configure the information in the Trap table using the Assign Action Form area in the Event Configuration window refer to Assign Action form area on page 123 Q Note The Trap Table can hold up to 10 000 traps The following table provides a list of the fields in the Trap Table and an explanation of each field Name Description Severity An icon representing the severity of the trap eB Info B Warning Y Minor Major Critical Ack Acknowledged This column shows a checkmark if a trap has been acknowledged IP Address The IP address of the sender of the trap Name The best name of the sender of the trap Start The time the trap was sent Type The type of device from which the trap was sent Category The category of the event Description A description of the trap The information displayed in this field is configured in the Assign Action Form Area of the Event Configuration User Interface For more information refer to Assi
28. The steps of this method are described on the Welcome Screen 2 Click Next The system displays the Configure CM Servers screen Do one of the following e To add a Communication Manager i Click Add CM ii In the IP Address field enter the IP Address of the Communication Manager server iii In the Login field enter the login name as configured on the Communication Manager server iv Specify whether the Communication Manager server uses a password or ASG Key for login and enter the string in the Password or ASG Key field GS Note The ASG key is a 20 character octal code the 19th character of which must be either O 2 4 or 6 and the 20th character of which must be 0 v In the Protocol field select the protocol for communication with theCommunication Manager server The protocols available are SSH and Telnet ap Important Avaya recommends SSH as a secure protocol and Telnet is disabled by default a2 Note Before accessing the Communication Manager server using passwords you must verify theCommunication Manager server certificate To ensure that this is the Communication Manager server you want to manage verify that the public key is identical to the public key of the Communication Manager server certificate To edit the parameters for an existing Communication Manager server i Select the Communication Manager server from the CM Servers Table ii Click Edit CM e To delete an existing Comm
29. Viewer NM Log Viewer overview The NM Log Viewer is used to display log files generated by the Network Management applications in a user friendly tabular format The log file contains information about actions performed and events taking place in the Network Management Offer For example while creating deleting Network Maps manually adding deleting modifying devices in the network or updating the Network Management Console view the actions are logged to the log files The details of the log can be viewed using the NM Log Viewer utility The NM Log Viewer allows you to sort the logs by columns by clicking the table header The NM Log Viewer supports filtering of the logs according to their severity For example if you wantto view logs with only the ERROR level then you can set the filter to show only the ERROR level logs You can export these logs to a csv or xml file These logs can be useful for security audits and to diagnose problems 83 Note This utility supports only log4j formatted logs Launching the NM Log Viewer To launch the NM Log Viewer do one of the following Click e From the Network Management Console window select Actions gt NM Log Viewer to launch the NM Log Viewer displaying the NM Log Viewer table Avaya Integrated Management Network Management Console User Guide November 2010 145 Introduction to the NM Log Viewer NM Log Viewer window The NM Log Viewer user interface consists of the fo
30. WoWooco 60 H Help USING kei EN Ra aa 47 how to delete actions ooooccc 139 delete devices oooooooc 78 delete error messages from the discovery log 115 delete traps Wo Wo Wo mma 134 discover all subnets and nodes 108 discover nodes on a specific subnet 109 edit severity levels ooooWoWooooo 134 export Network Map to CSV files 88 filter port inventory table oococooo 84 filter tables ooooooooo oma 13 filter traps by IP address oooooo 334 filter traps by severity level i iJeen 130 import devices into the database 87 refresh the network map WWoo WoW Woo 115 How to acknowledge traps ooooooo Woo 133 add actions ooooo oo 136 add devices to the database 76 apply changes to the actions list 139 November 2010 197 assign actions to events ooooWo WoW Woo 140 start Avaya Network Management server 23 choose inventory parameters to display 84 stop Avaya Network Management server 24 choose port inventory parameters to display 84 SWItCh VIEWS aaa G aa GG 49 choose which table parameters to display 73 use Avaya Network Management console help close the event manager
31. aaa kaa 100 Closing the event manager oooooWoWo 127 Configuration Wizard OVEIVIEW aaa 91 Configuring discovery method and range eeoooWoo 103 discovery Options ulanan naaa anan asana 103 discovery s naming method oooooWoW oom 105 event forwarding WWW 142 event forwarding recipients ooo 143 EVENIS GAAN amahan ihh 140 router access parameters oooWo Wo 113 SMTP SEEN saa 140 Connectivity polling seess 40 Creating custom VIEWS oooooooo Wook 54 Creating Network Map oooooooWwoWo W Woo 85 CSV File Structure ooooo nan 88 Custom VIEWS ccccccsccccessssacsccesecsasasacecsesaassandcanenes 53 56 Creating Ka NAA AA 54 deleting sssrinin inann ananda 55 deleting branches oooooWoo 56 MOONY Lines ema am aedhicddderssaraae dienes 54 modifying branches ioooooooo Woo oom 56 D Database adding devices iiiiooooocooWo oW oo 76 PANUNG iiciin kaiaa a aA a 57 deleting Tea ena 139 GOVICCS iain edan ema an vans an bea Pan ena aan dan dana anna alah 78 error messages from the discovery log 115 JOO AP PN 157 MAPS ee anG an GA AGA 134 Deleting custom views branches oooooo 56 GOVICCS aan Nagana Dade Ka AG 78 Set sa ra a 112 Determining best names ooooooo 105 device type VIEW ulunan 50 Device MANAGED ulanan 60 modifying parameters 76 parameters
32. an application will poll a device without receiving a response before timing out in milliseconds The following table lists the columns in the Network Table when a device is selected in the Network Tree Name Description Interface Status The status of the interface IP Address The IP address of the interface MAC Address The MAC address of the device Subnet Mask The subnet mask of the device s IP address Interface Number The number of the interface Read Community The Read Community of the device Write Community The Write Community of the device Retries The number of times an application will poll a device without receiving a response before timing out Timeout The number of seconds an application will poll a device without receiving a response before timing out in milliseconds 70 Avaya Integrated Management Network Management Console User Guide November 2010 Network table Network table colors Devices and interfaces viewed in the Network table are colored based on their status The following table provides a list of colors and the statuses they represent Name Description Green The device interface agent status is Okay In case of a Avaya Aura Communication Manager SNMP Agent no alarms are present Yellow The device agent status is Warning When it is a Avaya Aura Communication Manager SNMP Agent there are one or more
33. collapsed by clicking the handle next to the category The following table provides a list of the fields in the Event table and an explanation of each field Name Description Name The name of the event or event category Category The category of the event Severity The severity of the network event e Normal e Warning e Minor e Major e Critical Event ID A numeric identifier for the event Event Forward The state of event forwarding for the trap If the check box is selected the event is configured for forwarding If the check box is not selected the event has not been configured to be forwarded 6 Note If event forwarding is configured for all traps the Event Forward check box is not relevant All network events are forwarded Action The defined action triggered by the event a Note When running the Network Management from a remote station the Event table is read only Assign Action form area The Assign Action Form area provides a dialog box for assigning pre defined actions to specific events The following table provides a list of the fields in the Assign Action Form and an explanation of each field Avaya Integrated Management Network Management Console User Guide November 2010 123 Introduction to the Event Manager Name Description Actions The action assigned to the selected event Possible actions are e None No action is assigned to the selected ev
34. descriptions The following table provides a list of the fields in the Options dialog box of the NM Backup Utility Name Description FTP Server IP Address IP address of the FTP server FTP Port The port number UserName FTP username Password FTP password Retype Password Re enter the password in the Password field FTP Backup Directory Path Absolute path of the directory where you want to save the backup archive on FTP server NM Backup Directory Path Absolute path of the directory where you want to save the backup archive on Network Management server Using the NM Backup Utility wizard The NM Backup Utility wizard can be used to backup configuration files and database files of the Network Management Console Provisioning and Installation Manager for Gateways and Provisioning and Installation Manager for IP Officeapplications To backup the data 1 Do one of the following a Chick B b Select Action gt Backup The system displays the NM Backup Utility wizard 2 Click Next The system displays the Configure Backup Items dialog box Do the following a Enter a name for the Backup in the Backup Name field Note The name of the backup archive is formed as Backupname MMMMM dd yyyy HHmmss For example if you enter the backup name as test then the name of the backup archive is something like test_July 28 2008 123244 zip where the date and time reflects the date an
35. devices and all 36 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console Options unspecified devices The Network Management Server recognizes the following SNMP protocols V1 and V3 SNMP access parameters for SNMP V1 include read and write community properties For SNMP V3 the SNMP access parameters include a user name defined in the Secure Access Administration For both versions of SNMP access parameters include timeout and retry values Each of the three tabs in the SNMP Access parameters page helps you set SNMP access parameters for different groups of devices e Default To configure all devices with IP addresses not included in the other tabs e IP Wildcards To configure SNMP access parameters for devices whose IP addresses fall in a specified range and not in the Specific IP s tab e Specific IP s To configure SNMP access parameters for specific devices When polling a device the Network Management Server uses the device s SNMP access parameters The server first checks the Specific IP s list If the device is listed in the Specific IP s list the SNMP access parameters for the specific device are used If not the server checks the IP Wildcards list If the device s IP address is in any of the ranges listed in the IP Wildcards list the SNMP access parameters for the matching range are used If the device s IP address does not match any of the range
36. devices or launch network wide applications via the Avaya Network Management Console The Avaya Network Management Console communicates these requests to the Avaya Network Management Server which launches the correct applications When run remotely these applications are uploaded from the Avaya Network Management Server to the remote station E Note This product includes software developed by the Apache Software Foundation http www apache org Avaya Network Management terms The following list provides a list of terms used in the Avaya Network Management documentation with their descriptions 14 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Server Term Description Best Name The best name for a device known to Network Management For information on defining the method used by Network Management to arrive at the Best Name refer to Configuring the Discovery naming method on page 105 Branch An intermediate level in the Network Tree Branches include device types subnets and user defined branches in custom views of the network Postgres Database A database where information about the devices in the Network Map is stored Network Map The set of devices that are known to the Avaya Network Management Server Node A network device Nodes include but are not limited to switches hubs routers network printers and computers Object
37. dialog box 2 Enter a number between 1 and 9999 in the Events to remove from the event Log field This is the number of events to be deleted when there are 10 000 events in the Event Log 3 If you want the deleted events saved to an archive select the Archive events check box and then do one of the following Enter a path and file name for the event archive in the Archive File name field Ensure that the file extension is either csv for a Comma Separated Value file or xml for an XML file Perform the following tasks i Click Browse The system displays a file browser dialog box ii Browse to the directory in which you want to save the archive iii Enter a file name in the File name field Avaya Integrated Management Network Management Console User Guide November 2010 129 Managing events iv Select a file type from the Files of type drop down list Available file types are CSV comma separated value and XML 4 Click Apply to configure the clean up method for the Event Log Whenever the Event Log contains 10 000 events this method is used to remove the specified number of events from the Event Log 23 Note If you specify a CSV file for the event archive and the file is open when events need to be archived a new file is created containing all of the events in the old archive Archiving continues using the new file About filtering events By default all events in the Event Log browser are displayed in the Event tabl
38. displays the new traps with proper description in the Event Manager Applications Support for Mozilla Firefox 3 0 web browser e Support for the following new variants of G860 G860 Mediant 5000 G860 Mediant 8000 Support for the following functions for G860 Mediant 5000 and G860 Mediant 8000 e Auto discovery and manual addition e Modify and delete operations e Fault monitoring including Alarms Tab RFC 3877 ALARM MIB e Ping and Telnet operations e Support for the following new variants of Audio Codes gateways Mediant 3000 M3K Support for the following functions for Mediant M3K e Auto discovery and manual addition e Modify and delete operations e Fault monitoring including Alarms Tab RFC 3877 ALARM MIB e Ping and Telnet operations Support 16CC and 9640 SIP Phones Support for PE Duplex Server Support for SSH 2 The program SSH 2 Secure Shell provides an encrypted channel for logging into another device over a network executing commands on a remote device and moving files from one device to another SSH 2 provides strong host to host and user authentication as well as secure encrypted communications over an insecure Internet Rather than validating identities using passwords SSH 2 uses public key encryption to authenticate remote hosts All the tools in Integrated Management use SSH 2 Using the Network Management Console Release 5 2 you can launch the following new applications introduced in this release
39. export the Communication Manager server passwords to the specified CSV file Setting Security Banner text The Security Banner is launched once the Network Management Console applet is loaded Network Management Console his system is restricted solely to authorized users for legitimate business purposes only The actual or attempted unauthorized access use or modification of this system is strictly prohibited Unauthorized users are subject to company disciplinary procedures and or criminal and civil penalties under state federal or other applicable domestic and foreign laws The use of this system may be monitored and recorded for administrative and security reasons Anyone accessing this system expressly consents to such monitoring and recording and is advised that if it reveals possible evidence of criminal activity the evidence of such activity may be provided to law enforcement officials All users must comply with all corporate instructions regarding the protection of information assets MI Show at startup OK The Security Banner tab of the Network Management Console s Options dialog box lets you change or edit the text on the Security Banner You can also choose to not display the Security Banner once the Network Management Console applet is loaded To set the Security Banner text parameters 1 Click the Security Banner tab at the top of the Options dialog box 2 Do one of the following tasks e To add a new text on t
40. parameters such as SNMP access parameters Connectivity polling parameters Read Write parameters Communication Manager server parameter Syslog server parameter Default map and Security banner text parameters Avaya Integrated Management Network Management Console User Guide November 2010 35 Avaya Network Management Console introduction Arite Community User Timeout Retries readwrite 5000 2 Read Community 1 v1 public1 2 1 public public 5000 2 3 v1 publicclan publicclan 5000 2 4 V3 initial 5000 2 CM Servers Passwords Syslog Server Security Be Connectivity Polling Default Map Apply Related topics Opening the Avaya Network Management Console s Options dialog box on page 36 SNMP Access parameters on page 36 Setting Connectivity polling parameters on page 40 Selecting a Default Map on page 41 Setting Read Write defaults on page 41 Setting Communication Manager Server parameters on page 42 Setting Security Banner text on page 44 Setting Syslog server parameters on page 45 Opening the Avaya Network Management Console s Options dialog box To open the AvayaNetwork Management Console Options dialog box Select File gt Options The system displays the Options dialog box SNMP Access parameters Using the SNMP Access parameters tab of the Network Management Console Options dialog box you can set basic SNMP parameters for specific devices ranges of
41. permission You can perform the following tasks 34 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console Options 1 To request read write permission a Select Actions gt Get Write Permission The system displays the Write Permission Request dialog box b Click OK c If the console that currently has write permission agrees to your request the system displays the Write Permission Received dialog box Click OK to receive write permission d If the console that currently has write permission refuses your request the system displays the Write Permission Refused dialog box Click OK to proceed with read only permission 2 If your console currently has read write permission and a request is made for write permission by another console the system displays the Remote Request dialog box Do one of the following a Torelease read write permission in response to another console s request click OK b To refuse write permission to the requesting console click Refuse g3 Note If you don t click OK or Refuse before the Timeout value expires write permission is automatically released to the requesting console 3 To release read write permission without a direct request from another console select Actions gt Release Write Permission Avaya Network Management Console Options You can use the AvayaNetwork Management Console s Options dialog box to set the
42. respond to the read write request Click Apply Setting Communication Manager Server parameters 42 The CM Servers Passwords tab of the Network Management Console s Options dialog box lets you set the login parameters to connect to Communication Manager servers in your network ao Note To discover analog digital or IP phones you must add the relevant Communication Manager Login parameters to the table To set Communication Manager server login parameters N DA On A Click the Communication Manager Servers Passwords tab at the top of the Options dialog box The system displays the Communication Manager Servers Passwords table Click Add to add a new Communication Manager server with which you wish to connect Select Discover Phones if you want to discover IP and analog phones for this Communication Manager The state of this check box does not affect Software Update Manager s operation Enter the IP address of the Communication Manager server Enter the login ID and password to access the Communication Manager server Enter the ASG key if ASG encrypted login is used Select the encrypted login method Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console Options Possible values are ASG and SSH 8 Click Apply Result O Note The ASG key is a 20 character octal code the 19th character of which must be either 0 2 4 or
43. the QUICK Log Viewer momen 157 Setting the number of Quick Logs 16 Manage kkt 157 Bean e e e ek an aa E E AN AA EAA 157 Uban NOS aan mma mhn 158 an AA AA AA PAA Da NP eines 158 Chapter 18 Introduction to the Avaya NM Backup Utility 159 NM Backup Utility G Ver eka hun kakak emas AG 159 Launching the NM Backup UNY a castes scars AA AA AA AN BNN BAK ANAK 160 NM Backup Utility WA ha in NN NN ANN 160 Nee CUNY TOODA a AIA II an BIN ah en en aa Bana 161 NM Backup Job Table sasuke anus san bm asas bek 162 NM Backup Uli dialog ICa ana aa ass AA AN AR AAS 163 NM Backup Utility Status LING nkakaawa aman mk gk 163 Configuring the default server parameters for DACKUp L oco ooooooo ooooomood male naa amanah 163 NM Backup Utility Options field deep ONE aan BENERAN 164 Using mhe NM Backup Utilty NITA aaa bai SR BN AKAL AKAL LEAN AS 164 Editing a Backup jab using the NM Backup Utility koma km 167 Chapter 19 Introduction to the Avaya NM Easy Restore Utility 169 NM Easy Restore Utility AOA saa ce iss cc ween NEK NAK KI EN NINA REKAN LA 169 Launching the NM Easy Restore Utility coco oom aa 169 Restoring the data using the Avaya NM Easy Restore Utility oooooWoWooWo WWW Woo 170 Restoring the backup file from the NM Serem kak laa 170 Restoring the backup file from the FTP SEN don ss aa nba 170 About Recovering the PostgresSQL database using write ahead logs WAL ooooooooo W Wo 171 Appendix A Netw
44. the database Options Opens the Discovery Options dialog box Exit Closes the Discovery window Discovery Edit Menu Name Description Add Opens the Add Subnet dialog box Modify Opens the Modify Subnet dialog box Select Selects the Discover field for the selected subnets Unselect Clears the Discover field for the selected subnets Delete Deletes the selected subnet from the Subnets table Delete All Deletes all subnets from the Subnets table Avaya Integrated Management Network Management Console User Guide November 2010 177 Network Management menus Discovery View Menu Name Description Discovery Log Switch the display of the Discovery log Discovery Actions Menu Name Description Start Network Discovery Starts a Discovery based on the contents of the Subnets table Stop Network Discovery Stops the Discovery process Schedule Network Opens the Scheduler dialog box Discovery Discover Interfaces Select the check box if you want to discover interfaces Discovery Help Menu Name Description Contents Opens the on line help to the first topic Help On Activates the context sensitive help Event Log Browser Menus This section gives the full structure of the menus in the Event log browser Related topics Event Log Browser File Menu on page 179 Event Log Browser Edit Menu on pa
45. the name of the branch using the Branch name field G Note Branch names cannot contain periods 4 Change the comment attached to the view in the Branch Description field 5 Assign devices to the branch using the following procedure e Select the devices you want to add to the branch in the Unassigned list and click __ The devices appear in the Members list e Select the devices you want to remove from the branch in the Members list and click __4 The selected devices are removed from the Members list 6 Click Apply to modify the branch Deleting branches in Custom Views You can delete branches from a custom view of the network To delete a branch from the custom view 1 Select the branch you want to delete in the Network Tree 56 Avaya Integrated Management Network Management Console User Guide November 2010 Printing the Network Tree Oo Note You cannot delete the Unassigned branch 2 Select Edit gt Delete 3 Click Yes on the confirmation dialog box to delete the branch and displays all its devices in the Unassigned list Printing the Network Tree You can perform the following tasks 1 To print the current view of the Network Map select Flle gt Print The current view of the Network Map is printed 2 To view a preview of the printed Network Map select File gt Print Preview The system displays the preview of the Network Tree 3 To print the Network Map click Print 4
46. the selected event from the selected source a Note Only one action can be assigned to a particular event Configuring Event Forwarding Event forwarding enables events to be posted to devices further up the network hierarchy This is useful because it minimizes the need to configure multiple event recipients on the device level Instead events from multiple devices can be forwarded to a single network device from which the events can be sent to multiple recipients In addition you can forward all events or only specific events Related topics Opening the Event Forwarding Options dialog box on page 142 Opening the Event Forwarding Options dialog box To open the Event Forwarding Options dialog box do one of the following Click Bl e Select Tools gt Event Forwarding The system displays the Event Forwarding Options dialog box Related topics Configuring event forwarding sources on page 142 Configuring forwarding recipients on page 143 Configuring event forwarding sources To configure the event forwarding sources 1 Do one of the following e To forward all events select the Forwarding All Events check box 142 Avaya Integrated Management Network Management Console User Guide November 2010 Configuring Events e To forward only specific events clear the Forwarding All Events check box Only events configured with the Enable Event Forward check box in the Action Definition dialog box are forwarded
47. the subnet Avaya Integrated Management Network Management Console User Guide November 2010 111 Discovering your network Name Description Subnet Mask Determines whether a subnet mask or a specific router is used for the Router subnet e Subnet Mask A subnet mask is used for the subnet You must enter a valid subnet mask in the IP Subnet Mask field Router The subnet s router is used for the subnet You must enter the router s IP address in the Router field xi Note Make sure that the Actions gt Dicovery Interfaces check box is selected in case of a router based discovery Subnet Mask The IP of the subnet mask Router The IP address of the subnet s router Discover If selected Discovery can search for nodes on the subnet Deleting Subnets To delete a subnet 1 Select a subnet in the Subnets table To select multiple subnets press Ct r1 while selecting additional subnets Click in the Discovery toolbar or select Edit gt Delete in the Discovery menu bar 3 Click Yes on the confirmation dialog box to delete the selected subnets from the Subnets table Discovering interfaces To discover interfaces Select Actions gt Discover Interfaces in the Discover menu bar When you select this option you can query all SNMP enabled devices for their IP interfaces and display them in the device list of Network Management Console Also the IP infor
48. to use the specified SMTP server Configuring Events Some network events are so important that the reporting of the event in the Event Log Browser is not sufficient The Event Configuration window allows you to configure additional notification methods for important events In addition you can configure event forwarding from the Event Configuration window To configure events and event forwarding click the Event Configuration tab The system displays the Event Configuration window For information on the Event Configuration user interface refer to Event Configuration window on page 121 Related topics Assigning actions to events on page 140 Configuring Event Forwarding on page 142 Assigning actions to events To assign an action to an event 140 Avaya Integrated Management Network Management Console User Guide November 2010 Configuring Events Click the handle next to the category of the event for which you want to define an action 2 Select the event for which you want to define an action 3 Do one of the following ji Click Y b Select Edit gt Modify Event The system displays the Action Definition dialog box under the Event Configuration window Click Select Action To unassign an action click None and continue with Step 7 on page 0 5 Select a defined action from the drop down list 6 Select source devices for the action The Event Action is defined for only the devices in the M
49. topic Help On Activates the context sensitive help 182 Avaya Integrated Management Network Management Console User Guide November 2010 NM Log Viewer Menus NM Log Viewer Menus This section gives the full structure of the menus in the NM Log Viewer browser Related topics NM Log Viewer File Menu on page 183 NM Log Viewer Edit Menu on page 183 NM Log Viewer View Menu on page 183 NM Log Viewer Help Menu on page 184 NM Log Viewer File Menu Name Description Open To open a previously saved log file Export Saves the logs displayed in the Log table to a file You can save the files in CSV or XML format Exit Closes the NM Log Viewer NM Log Viewer Edit Menu Name Description Select All Select all logs visible in the NM Log Viewer table Copy Copies selected logs NM Log Viewer View Menu Name Description Filter gt Severity Filter Opens the Severity Filter dialog box Filter gt No Filter Cancel the current filtering option and view all logs in the NM Log Viewer table Avaya Integrated Management Network Management Console User Guide November 2010 183 Network Management menus NM Log Viewer Help Menu Name Description Contents Opens the on line help to the first topic Help on Activates the context sensitive help NM Backup Utility Menus This section gives the full stru
50. write community e To edit the parameters for an existing SNMP set i Select the SNMP parameters set you want to edit from the SNMP Parameters Table ii Click Edit SNMP Rule To remove an existing SNMP parameters set i Select the SNMP parameters set from the SNMP Parameters Table ii Click Remove SNMP Rule 6 Click Next The system displays the Configure Network Subnet to Discover screen Do one of the following To add a network to the Subnets Table i Click Add Subnet ii In the Subnet IP field enter an IP address for the new subnet 94 Avaya Integrated Management Network Management Console User Guide November 2010 Using the Network Discovery Wizard iii Select whether you want to provide the Subnet Mask or Router for this subnet and enter the Subnet Mask or Router IP address To edit the parameters for an existing network i Select the IP of the network from the Subnets Table ii Click Edit Subnet You can now edit the parameters e To remove an existing network i Select the IP of the network from the Subnets Table ii Click Remove Subnet The selected IP of the network is removed from the Subnets Table 7 Click Next The system displays the Configuration complete screen Do one of the following e Click Finish to start the automatic network discovery process e Click Back to make any changes to the parameters you chose in the previous steps Once you make the changes click Next until yo
51. 0 COMMOUNING aaie ai AR 140 exporting Communication Manager server passwords 43 exporting passwordS ooooooWoWooWooonanaan 43 exporting the Network Map to database 88 F fatabase importing devices 717 87 Fields ACU OM ie ana aa Ben AA 137 action table oWoooou 127 event table o oooooooooooom 123 network table 69 Fields Alarms Table oooooc 74 filter inventory table ooooooWooW Won 84 Avaya Integrated Management Network Management Console User Guide port inventory table ooooooooooWoWoWoWoWmoWoW 84 filtering alarms table senin bh ian to interfaces table oooooooooooo T3 OOS a a a eaaa 149 logs by security level io oooooooWo WWW 149 modules table asa aa ANA 13 port connections table d ooooWoo 73 registered endpoints table oooooo YA filtering traps by IP address width tamatan 131 by severity level ooo Woo 130 Filtering traps Mann Mad nana nanah anda 130 132 by acknowledged oooooWoWoW oom 132 by device type Hi dana Basan ad 132 by IP address o ooooWoWoWoWoW Wa 131 Form area ACTION Aan nenas ena real Rn ian 127 Form Area Assign Action i oooooooo 422 from the FTP server oooooocoo Wo oo 170 from the NM server ooo WoorooW oo 170 G G860 DeViceS oooo ocoooococoo WocoKooo Wo o oo
52. 00 120 1 Dewan 157r 100 102 1 Devers 198 27 1620 No connections endports are sssocisted wah your selecton ig fa Log Lf Mae eis Road Oo Power 2827 his areas Status Bar El Aspiet Satar Management Crate tatad nee ii To resize the three main areas of the user interface the Network Tree the Network Table and the Dialog Area use the splitter bars and their arrows Related topics Toolbar on page 30 Network Tree on page 32 Interfaces Tab on page 32 Alarms Tab on page 32 Modules Tab on page 32 Dialog area on page 32 Status Bar on page 33 Using Tooltip on page 33 Toolbar The Toolbar provides shortcuts to the main Network Management Console functions The table below describes the buttons on the toolbar and gives the equivalent menu options 30 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console user interface Button Description Menu Item Opens the Modify dialog box for the selected object Edit gt Modify Deletes the selected object from the Network Map Edit gt Delete object Cuts the selected object from a custom view to the clipboard Edit gt Cut object ss cRXxN Pastes the object from the clipboard into a custom view Edit gt Paste object Opens the Find dialog box Edit gt Find Opens the Port Connections Registered Endpoints Table View gt Connections Endpoints Opens the Inven
53. 2010 Deleting Actions Action audio files You can select any audio file recognized by your computer for inclusion in an action The file is played by its associated application If the file format is unrecognized by your operating system an error occurs Q Note The Network Management is not responsible for validating an audio file or format Deleting Actions To delete an Action 1 Select an action in the Action list 2 Do one of the following Click Bel Select Edit gt Delete to mark the selected action for deletion in the Action list Applying changes to the Action list To apply the changes to the network Do one of the following Cilok MI e Select Edit gt Apply to apply the changes to the network Avaya Integrated Management Network Management Console User Guide November2010 139 Managing events Defining email settings for Actions that include email If you define actions that include e mails you must configure the Avaya Network Management Console to use an appropriate SMTP server In addition you should specify an e mail address as the sender of the e mail To define email settings 1 Select Tools gt Options The system displays the Action List Options dialog box 2 Enter your SMTP server in the SMTP Server field 3 Enter the e mail address you want to appear as the sender of e mails in the Sender Address field 4 Click Apply to configure the Avaya Network Management Console
54. 50 device Option to launch the following management applications in the context of selected G430 device e Device Manager Web interface e Telnet e Voice applications like Site Administration Avaya MultiSite Administration Avaya Fault and Performance Manager and Avaya Voice Announcement Manager Display of SNMP notifications generated by the G430 in the Network Management Console Event log The Network Management Console supports new traps for the G430 media gateway EM200 expansion modules and new Media Modules MM714B and MM118 The Network Management Console fault monitoring service monitors the G430 devices for faults in the same manner as the G450 device e Support for new Extreme devices The following new Extreme devices are supported in this release Summit X150 24t Summit X150 48t Summit X150 24p Summit WM 200 Summit WM 2000 The Network Management Console supports the following functions of the new Extreme devices The Network Management Console provides the option to select the new Extreme device types among the device types to be discovered by the Network Management Console network discovery The new Extreme device types are selected by default in the device types list for discovery The Network Management Console displays discovered as well as manually added new Extreme devices in the Subnet View and the Device Type View The Network Management Console supports Add Modify and Delete ad
55. 59 19 Dorit P 102 11 135 aa an ritrinita of 135810477 wet 1359 19 ee TET Avaya Integrated Management Network Management Console User Guide November 2010 97 Introduction to the Discovery window Discovery toolbar The table below describes the buttons on the Discovery toolbar and gives the equivalent menu options Button Description Menu Item wl Saves the current Discovery settings File gt Save As File gt Update Map El Opens the Discovery Options dialog box File 5 Options rd Starts a Discovery based on the default routers of the Actions gt Discover management station and the contents and settings of the Subnet table Oy Stops a Discovery process Actions gt Stop Network Discovery a Adds a subnet to the Subnet table Edit 5 Add AL Opens the Modify Subnet dialog box Edit 5 Modify pa Deletes the selected subnet from the Subnet table Edit 5 Delete Vi Selects the Discover field for the selected subnet Edit gt Select Va Clears the Discover field for the selected subnet Edit 5 Unselect B Opens the Discovery log View gt Discovery Log a Opens context sensitive help Help gt Help On 98 Avaya Integrated Management Network Management Console User Guide November 2010 Subnets table Subnets table The Subnets table contains a list of subnets from the following sources e The current Network Map e Subnets added to the Subnets table manually by the user e Subn
56. 6 and the 20th character of which must be 0 Importing Communication Manager server passwords Communication Manager server passwords can be imported using the CM Server Passwords tab You can import the Communication Manager server passwords from a Comma Seperated Value CSV file 1 Click the CM Servers Passwords tab at the top of the Options dialog box 2 Click Import The system displays the standard file browser 3 Browse to the CSV file 4 Click Open The system displays a dialog box with a warning that all the existing rows will be deleted 5 Do one of the following e Click Yes to remove the existing rows and import the CSV data e Click No to retain the existing rows and not import the CSV data G Note You must click Apply for the changes to take effect after import Exporting Communication Manager server passwords The Communication Manager server passwords can be exported to a CSV file for use with external applications or for having a backup copy 1 Click the CM Servers Passwords tab at the top of the Options dialog box Avaya Integrated Management Network Management Console User Guide November 2010 43 Avaya Network Management Console introduction The system displays the CM Servers Passwords table 2 Click Export The system displays the standard file browser 3 Browse to the directory where you want to save the file 4 Enter a name for the CSV file in the Name field 5 Click Save to
57. A branch or node in the network Poll A request by an application for information from a device Avaya Network Management Server The Avaya Network Management Server communicates with the devices in the network through the Simple Network Management Protocol SNMP V1 or V3 It receives user input through the Avaya Network Management Console and updates the Avaya Network Management Console with information from the network devices The Avaya Network Management Server runs in the background as a Windows service The server provides a central address for event reporting It passes traps to the Avaya Network Management Console for display in the Event Log Browser For more information about event handling and traps refer to Event handling on page 18 In addition the Avaya Network Management Server helps you to operate the Avaya Network Management Console from a remote location This feature provides a method for managing your network from any computer connected to the Internet By pointing your web browser to the Avaya Network Management Server s IP address you can access the Avaya Network Management Console and manage your network For more information on running the Avaya Network Management Console from a remote location refer to Starting the Avaya Network Management Console on page 27 Avaya Integrated Management Network Management Console User Guide November 2010 15 Avaya Network Management Avaya
58. AA ea bah AN debe ARUN NA Tana AGAN KAA ak Gak 137 POTION audio NEGA eo ne sama am aka aman 139 Bag PA ba AAN Baki Bean Terre RAN an Ba sama Bas 139 Applying changes to the Action DS akn na aa uan 139 Defining email settings for Actions that include Call ssa manas esa na esa 140 Conliguting EVOIIG rasa E RaR A ama aka aa 140 Assigning Actions 10 EYE a napa apapap AA Ba AA Ba AA BA NK EA BK SA Ba 140 Coniguring Event On Andin kaka aneh asn gemas 142 Chapter 14 Introduction to the NM Log Viewer oo 145 ARLAN MINE NEN nA AA ka AN PA PAL 145 Launching the NM Lag VINE laa eka Oa Naai 145 ARLENE NN aaa AANGAL 146 NM Log WIR WEP TODIDAN na GANA ska sa amanah 146 piang NENE a Man ree a anh nye AA vet an 147 NM Log Viewer Status LINE ka NANA idinaan aaan A aa A 148 Chapter 15 Managing Logs in the NM Log Viewer 149 PA NA aa Ra ma aa ba reer her 149 Filtering lags by security leval aa ana kkal 149 Bie NS ATTEN AN a aE RKA KANAN IR SARA AA 150 Banig laga aaa ka ks ek um 150 Beor Tega IEEE IE NEEN E E E E E AA 151 Resolving the Outof Memory BITUKA DAANAN 151 ing a ang an klian am Mae aa ba MANA AN Aa KENA NA Mn os 152 Chapter 16 Introduction to the Quick Log Viewer oom 153 VOT ie ban AA NAN AA AA 153 8 Avaya Integrated Management Network Management Console User Guide November 2010 Lachine he Quick boga ema NN ANN AIA AN 153 Quick Log na aa na 154 ee Wie a Ba aa AA an PN Nan NA ni enn 154 Chapter 17 Managing logs in
59. AN aka Ka naa Mantan 14 avaya network management console i oo 29 Avaya Network Management console starting a remote SESSION oooooooo aT Avaya Network Management Console Actions MENU aaa 175 CUSTOM VIEWS bsa Gaba 53 Edit MENU cs castisissaccdcessacccsdiscaaanveincdscaaeisiisadsecaroes 174 File MENU ae at ah MA a 178 FOND E E 47 Help MENU enakan 176 MENUS aNG ain Ren ana 173 OPTIONS harian kan can AA sada NA kaka 35 OVEIVIOW sis cccancavdessiicacteseccaachcdvscesanvadsaisenaveadetedeaas 16 status DAR Mainan lahan alah adakan 33 tables es sarana nana menanam husna 46 Tools MENU aT Maa 175 user interface ioooocoooo Woo oo 29 VIEW MENU naaa 174 Avaya Network Management Console SIANG haaa a baa Ma 2f Avaya Network Management server Intro dUEtiON aaa GANA aNG 23 Avaya Network Management Server OVEIVIGW aed aan Sena aan ha anta kaan 15 starting ccs ana atan sen be an inn Basa 23 Status oeiia an Nakaka 23 status i Starting Avaya Network Management Seven ns ha Naa akan 23 SLOP PING 2am nenen AG 24 Avaya Site Administration launching 63 Avaya Site Administrator launching 63 Avaya Voice Announcement Manager launching 65 B backup editing a backup job using the NM Backup Utility 167 C Change Password oooo Woo mnnnnnnnnnnnnan 29 Clearing November 2010 195 discovery log adinda asalan ka maag 115 Closing TISCOVEN
60. AVAYA Avaya Integrated Management Network Management Console User Guide November 2010 2010 Avaya Inc All Rights Reserved Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Documentation means information published by Avaya in varying mediums which may include product information operating instructions and performance specifications that Avaya generally makes available to users of its products Documentation does not include marketing materials Avaya shall not be responsible for any modifications additions or deletions to the original published version of documentation unless such modifications additions or deletions were performed by Avaya End User agrees to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation provided by Avaya Avaya
61. AYA AUTHORIZED RESELLER AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a 2 Avaya Integrated Management Network Management Console User Guide different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone Products or pre installed on Hardware Hardware means the standard hardware originally sold by Avaya and ultimately utilized by End User License types Designated System s Licen
62. All digital and analog phones that work with the Communication Manager Release 5 2 are discovered and displayed in the Avaya Network Management Console console Support for 58300D Support for the following functions of the Communication Manager running on an S8300D Auto discovery and manual addition Modify and delete operations Fault monitoring Ping and Telnet operations Support for 58400 as an ESS The Network Management Console System View discovery process handles 88400 devices in the same way as supported in the Network Management Console Release 5 0 with the addition that S8400 devices can also be handled as an Enterprise Survivable Server ESS in addition to being a Communication Manager main server e Support for the G430 Media Gateway Support for the following functions of the G430 Media Gateway Automatic Discovery of a G430 by the Network Discovery Wizard Manual addition of a G430 device Display of discovered and manually added G430 in the Subnet view and the Device Type view The Network Management Console System View discovery associates the G430 with its Communication Manager and endpoints Add Modify and Delete administration operation on the G430 device 190 Avaya Integrated Management Network Management Console User Guide November 2010 Enhancements introduced in Avaya Integrated Management Release 6 0 Service Pack 2 Port connection table displays for the G430 in the same manner as for the G4
63. Bolo Bo II 149 49 32 184 149 49 48 91 255 255 255 0 003COs ding IL Sissi Lal WS Mas p7 45 6 sit ato Gol 41 2S 1 6 4 il Lalo Ao 32 251 149 49 43 210 255 255 00 VO Oak MEA SALA bez Wes LAZVeS 203 pila 49 AS 204 25552595 2595 4 0 O00sA7 sues Wil sisv s SA Odd sleicioO lengan 0 7 6 Note The information fields of the CSV file can be different depending on whether SNMP V1 or V3 is active fi For information on the structure of CSV files of devices to import to a Network Map refer to CSV file structure on page 88 To import devices from a CSV file into the current Network Map Avaya Integrated Management Network Management Console User Guide November 2010 87 Network Maps 1 Select File gt Import map 2 Browse to the CSV file 3 Click Open The devices in the CSV file are imported into the current Network Map If a device listed in the file has the same IP address as a device already existing in the Network Map the device details in the CSV file overwrite those in the Network Map If a syntax error exists in the CSV file the import stops afterit has processed all the devices listed before the error Exporting the Network Map The current Network Map can be exported to a CSV file for use with external applications such as Microsoft Excel For information on the structure of CSV files of exported Network Maps refer to CSV file structure on page 88 To export a Network map 1 Sel
64. KET aa AN An 73 a SE ASANO sia 83 tOO BAN seenak T2 launch avaya voice announcement manager 65 Introduction HU launch device Manager ooooW Woo 60 Avaya Network Management server 23 launch polycom GMS woman na Introduction Network Tree Woo 49 launch Telnet mmm 61 Inventory Table o ooooooooooooooooooooo 81 82 84 launch web SESSION cccccecccceceeeeeeeeeeeeeeeeeeeaeaes 61 choose parameters to VIEW a 84 manually add SUONEN aan ana ak 110 TI KEr aah Men hama aa kata 84 mad ity palala BAKAS AA AA Ta parameters iiciin i 82 mody Aedo Pale Me ea ab 16 LOOIDAF aaa tamah iiia 82 modify subnets oooooWoWo WWW 111 F print ike newark MaD cnn aes arana sare 57 IP Disocovery process iiioooooooWoWoWoW 102 save the discovery log ooooooooWoWoWooW mom 114 save the trap table oooooooooooooo 135 L schedule discovery operation 107 search for a device cccccccccccceecececsececsceeeueecenans BF AUNG aan a eta aag 145 169 select default Network Map ooo ooooo CA ah san 153 select device types to discover 106 launch SSH session ooooooooWo o 62 select event forwarding sources 142 Launching set action options Q 140 avaya fault and performance manager 65 set connectivity polling 40 avaya multisite a
65. NM Log Viewer does not manipulate the content of the open log files Closing the NM Log Viewer To close the NM Log Viewer Select File gt Exit or click the NM Log Viewer s application close button The NM Log Viewer closes 152 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 16 Introduction to the Quick Log Viewer Quick Log Viewer overview The Network Management Console keeps a log of important events and activities performed within the network The Quick Log Viewer allows you to quickly view the important events taking place in the system The logs are displayed in a tabular format You can choose to sort delete clear and save the logs from the Quick Log Viewer table Launching the Quick Log Viewer To launch the Quick Log Viewer Double click thE Quick Log Viewer section of the Network Management Console status bar The system displays the Quick Logs Viewer window 2 Ready a Bj Quick Log Ne Map Related topics Quick Log Viewer table on page 154 Quick Log Viewer toolbar on page 154 Avaya Integrated Management Network Management Console User Guide November 2010 153 Double Click tc Introduction to the Quick Log Viewer Quick Log Viewer table The Quick Log Viewer table lists the logs in a tabular format You can sort the table by any of its fields To sort the table by one of its fields click the field s column header To reverse the sort
66. Neng Te DEAN EM lan sn am mm Kama kaka mem mm me anakan aa 115 Chapter 12 Introduction to the Event Manager 117 Be Kn Oa ngan Ne ken ea 117 ng In Evn Mor babak A 117 Avaya Integrated Management Network Management Console User Guide November 2010 7 Event Man oT NI ea aa AAN AAS AA Bh BAN ANN AE SAN 118 Ban NG ros an an na eee 118 Evom Bana Mn ab laa ALTA AAA ENI BEN RL ba 121 AGA nan NN ma aa 125 Olesi TE Bah Pa NT aa AN NN NA 127 Chapter 13 Managing events oo 129 Configuring the Event Log to discard of archive old VenittS oooo o ooooooomooomomusskkkumesakkaanesaa 129 PAT TURN ONAL bae an domains AN RN AN AN KAA BAR RA diate KAA PERAN mba KO AA BEA 130 Filtering events by security Ek NAA sa san 130 AU Aa ai MN NA AN TA et tr meter rrr ea re nee arr cree rr Basa as 131 Filtering by IP addres Sac cass iicecassacaeis ah aa aka 131 Peng Dee TO adi vse gains eos Bk AA AA SANA Nk en Aoa Pn 132 Fitening by KENO NAG ea mmm ema 132 PEE I ON ema A aan Makalah ba maka Sa en ka bai EA Dn Sea Dasa 133 Ackniowiedging GEN ea ba sa an EA ak 133 Removing the acknowledge mark from a SY ne ba na Mm kkn 134 Deleting Se nam km ha abah Aan ANA aa 134 Eee KE an an aa a KN Kan Ba bia obat 134 Saying he Event tabanan manah nasa nama ma sm sah RE 135 ANG ONG NA AMAN SN BERANI ANN TA NINA EN EE A AHA 135 AN ing PN NN NN AA ANA 136 DOMED AER PN a ais na Ta an An TN Nan AA 136 Action NGIGING kkn abah 137 KEN BOND nian
67. Network Management Console The Avaya Network Management Console is the user interface to the Network Management Server It receives information from the Network Management Server and sends the server information entered by the user The AvayaNetwork Management Console displays the devices in the current Network Map using a hierarchical tree The tree can be organized by subnet or device type or logically by voice system hierarchy Additionally you can create custom views of the network Menu Bar tie Sf Yew Actors Toot tap Tomer 17 1h a 228 BOY AP W Network Tree Network Table No commections endports we sssocisted with your selecten Dulog Area Search Area Dose uomo MA ano Error Grace pores ert o Horty I ue ei G or Poras Mo smear Status Bar WE Applet Mebuart Management Console started Omme When a device in the Network Tree is selected information about the selected device appears in the Network Table You can then modify the device s parameters The AvayaNetwork Management Console also provides the ability to launch applications that communicate directly with the device These applications allow you to manage the device through its Command Line Interface CLI or Device Manager and monitor the traffic on the device For example if you select an Avaya G350 Device in the Network Table you can launch Telnet to configure the device through its CLI or launch the Avaya G350 Device Manager to configure and monitor t
68. Status The status of the device with the highest severity level in the subnet Name IP address of the subnet No of Devices The number of devices that have an interface in this subnet The following table lists the columns in the Network Table when the root of the Network Tree is selected in Device Type View Name Description Interface Status The status of the device with the highest severity level in the group of devices for the same device type Name The device type No of Devices The number of devices from this type Avaya Integrated Management Network Management Console User Guide November 2010 69 Avaya Network Management Console Tables The following table lists the columns in the Network Table when a subnet or device type is selected in the Network Tree Name Description Interface Status The status of the device Name The Best Name of the device known to the Avaya Network Management Console IP address The IP address of the device Subnet Mask The subnet mask of the device s IP address Phone Extension The phone extension of the device Device Type The device type Read Community The Read Community of the device Write Community The Write Community of the device Retries The number of times an application will poll a device without receiving a response before timing out Timeout The number of seconds
69. To close the Preview window without printing the map click Close Searching the Tree The Avaya Network Management Console lets you search the Network Map for specific elements To search the Network Map 1 Do one of the following Click l b Select Edit gt Find The system displays the Find dialog box Avaya Integrated Management Network Management Console User Guide November 2010 57 Avaya Network Management Console Network Tree Search For Search O Devices Connecti O End Points Search Options Host IP O Host Mac O Host Name O CM Port O User Name Extension O Port Loca O Port Type O URI Find Close 2 Select Devices Connections or End Points under the Search area of the Find dialog box 3 Select one of the options under the Search Options area of the Find dialog box 4 Enter the device s name or part of it IP address or MAC address in the Search For field 5 Click Find to display the element you searched highlighted in the tree 6 Do one of the following 7 To find the next element that matches the search criteria click Find Next The element you searched for appears highlighted in the tree 8 Click Close 58 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 6 Launching Applications This chapter provides instructions for launching device specific applications and network wide applications from the Net
70. Tooltip 1 Select View gt Tooltip 2 Place the cursor on the device s icon in the Network tree or Network table to display additional information about a device After about one second the Tooltip appears The Tooltip provides the following information about the device e Name The Best Name of the device e Mask The device s IP subnet mask e MAC The device s MAC address e Type The device type Interface Number The interface number of the displayed IP address of this device e Management Status The device s management status This can be either Managed or Unmanaged Tooltips for Carriers provide the following information e Building The building in which the carrier is physically located e Floor The floor on which the carrier is physically located e Room The room in which the carrier is physically located Avaya Integrated Management Network Management Console User Guide November 2010 33 Avaya Network Management Console introduction About read write permission There are two levels of permissions for users logging into the Network Management Console e Read only You are able to view the network and devices but are unable to make changes Read Write You are able to both view and make changes to the network and devices The following are the assigned permissions at login e No read write console exists read write permission is automatically assigned to your console
71. Tree the Subnet View and the Device Type View A third view the VoIP System View appears for networks containing VoIP devices In addition you can define up to five custom views of the network The Subnet View shows a hierarchical representation of the subnets in the network The Device Type View shows a view of the network grouped by device type The VoIP System View shows a hierarchical representation of the voice devices in the network To switch to a different view click the appropriate tab above the tree Avaya Integrated Management Network Management Console User Guide November 2010 49 Avaya Network Management Console Network Tree To expand or contract the view of an element in the tree do one of the following e Double click the element e Click the handle next to the element you want to expand or contract Related topics Subnet view on page 50 Device type view on page 50 VoIP system view on page 51 Custom Views on page 53 Subnet view The Subnet view tree shows a hierarchical view of the subnets in the network The Subnet view of the network contains the following levels My Network Represents the entire network tree When selected all subnets appear in the Network table e Subnets Represents the subnets in the network When selected all devices with IP addresses in the selected subnet appear in the Network table e Devices Each device is labeled with the logical name or IP address of the device
72. a The database gets installed automatically during the Network Management installation When you backup the data using the NM Backup Utility the data from the PostgreSQL database also gets backed up When you restore the backed up data using the NM Easy Restore utility all the data entered in the database after the backup operation is not included in the restore It is lost However it is possible to recover this data using the PostgreSQL database feature called WAL Write Ahead log archiving Using this feature PostgreSQL remembers the date and time you took the last backup and all the data entered thereafter is maintained separately in a log file called write ahead log WAL in its internal directories During restore if Recover PostgresSQL database using write ahead logs WAL is selected the NM Easy Restore utility attempts to restore this data using the latest WAL file along with the backed up data bringing the database to the current state with all the entries in it Avaya Integrated Management Network Management Console User Guide November 2010 171 Introduction to the Avaya NM Easy Restore Utility Following conditions should be met for successful restore using the Recover PostgresSQL database using write ahead logs WAL option The backup archive you restore from should be the latest backup taken This is necessary because the current WAL files are with respect to the latest backup date and time If you choose an ol
73. a Network Management Console Tables uu 69 PI AA AA AA RAISA 69 Network table helis obb 69 Nennok OIE COUO E naia naa EN a EAN 71 Table toolbar DORONG iioa antad km kasa ae S bia 72 Choosing table parameters to BB PIBY an eko maan kem AG KAI 13 Fitenng Me ANES ena aan amanah 73 PN ANN WAM AA E NSE T A ET 74 Martns table pakamgleTa aaa a a NAAANINAG 74 Me TA E data AA AA AA 75 Modules table PARAINIGIONS ea mn la ea naa eea aiiis 75 Konad p si OD O einan E ana aka Ba ea ye eter centre 75 Manualh adding Jember aa ke ebi kaka Tama 76 MCE ee 2 NN an aa an E An NT RA AY ATA 76 Device PAKSA NN APA 77 an o o EEI E aan EI E EE E E EA Bae 78 Opening the Port Connections Table aa khan 79 Pan Connections table Pe ai scan eins AN Net ERs Ns 79 Opening the Registered Endpoints table ok aa bal 80 Registered Endpoints table parameters oooocooooW oom om mmnnnaaanannnnnnnnnnnnnnnnaa 80 Opening the Inventory Pabean anai ba sn sa al 81 Ba na Ni AN AN 82 Inventory table parame loreidi nnr ra Eai ona ka kah ass maka 82 Fitenng the insta bia kak mi aa aa Maba mn akan 84 6 Avaya Integrated Management Network Management Console User Guide November 2010 Choosing Inventory table parameters to is play aaa GB DB saka 84 Chapter 8 Aa aa abah Ka MAAN nian 85 Network maps Oei ANA aa PAANAN IBAN GA ANN eai 85 breoting D NOOK MA Pia ema aan AA RN AAN BAK ANA AAN Nam 85 pening AE esa mmm 86 Saving a Network Map to a diff
74. a Network Management Server Select Start gt Programs gt Avaya gt Stop Avaya Services Viewing the status of the Avaya Network Management Server To view the status of the Avaya Network Management Server Select Start gt Programs gt Tools gt Avaya Network Management Server Status Using Network Management Console on a Microsoft Windows operating system that supports UAC Prerequisites If you are using Network Management Console on a Microsoft Windows operating system that support User Access Control UAC follow the instructions given below If you need more information on UAC visit the Microsoft Windows website You can use the following Microsoft Windows operating systems that support UAC as Network Management client operating systems e Microsoft Windows 2008 e Microsoft Windows 7 Professional e Microsoft Windows 2008 R2 e Microsoft Windows Vista 24 Avaya Integrated Management Network Management Console User Guide November 2010 Using Network Management Console on a Microsoft Windows operating system that supports UAC g3 Note Network Management Console uses applications like Telnet Client which are provided along with the operating system You need to configure it in Windows operating system before using it To use the Telnet Client you need to enable it from the Control Panel On the Microsoft Windows operating system you can use the Windows Features tool to install optional components To install Teln
75. agement Network Management Console User Guide November 2010 89 Network Maps 90 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 9 Network Discovery Wizard Network Discovery Wizard overview The Network Discovery Wizard opens at the end of the Network Management offer installation process The Network Discovery Wizard lets you configure the Avaya Aura Communication Manager Media Servers and the Network Management Console to properly discover the network Opening the Network Discovery Wizard To open the Network Discovery Wizard Select Actions gt Network Discovery Wizard from the Network Management Console s Action menu Using the Network Discovery Wizard This section provides detailed information on each of the screens within the Network Discovery Wizard To continue to the next screen click Next To return to an earlier screen click Back To exit the Network Discovery Wizard without making any changes close the wizard 1 Select Actions gt Network Discovery Wizard from the Network Management Console s Action menu The system displays the Welcome Screen The Network Discovery Wizard provides a simple step by step method for configuring the Communication Manager servers and for properly discovering and Avaya Integrated Management Network Management Console User Guide November 2010 91 Network Discovery Wizard managing your voice network with the Network Management Console
76. agement Network Management Console User Guide November 2010 169 Introduction to the Avaya NM Easy Restore Utility Restoring the data using the Avaya NM Easy Restore Utility Restoring the backup file from the NM server 1 From the Network Management server select Start gt All Programs gt Avaya gt Tools gt NM Easy Restore The system displays the NM Easy Restore dialog box 2 Select NM Server 3 Click Browse and navigate to the directory where you saved the recent backup archive and select the backup archive 4 Check Recover PostgresSQL database using write ahead logs WAL only if you have selected the most recent backup archive for restore For more information on the Recover PostgresSQL database using write ahead logs WAL refer to About Recovering the PostgresSQL database using write ahead logs WAL on page 171 5 Click Restore to start the restore operation The status is updated in the log window Once the restore operation is completed successfully you can close the restore utility and start Avaya services from Start gt Program Files gt Avaya gt Start Avaya Services Result E Note If Avaya Services are already running then it is stopped when you click Restore You can start it after the restore operation is completed successfully Restoring the backup file from the FTP server 1 From the Network Management server select Start gt All Programs gt Avaya gt Tools gt NM Easy Restor
77. anagement Console Ensure that the Avaya Network Management Server is running on the host computer before starting the Avaya Network Management Console locally and that it is running on the remote server before starting a remote session of the Avaya Network Management Console The Avaya Network Management Server can import devices from Comma Separated Value CSV files into the Network Map The Avaya Network Management Server can also export the Network Map to a CSV file for use with other applications such as a Microsoft Excel Starting the Avaya Network Management Server The Avaya Network Management Server is a Windows Service When Windows starts on the server station the Avaya Network Management Server starts automatically Using the Windows Service Manager you can configure the Avaya Network Management Server so that it does not start automatically If the Avaya Network Management Server is shut down you have to start it manually To manually start or stop the Avaya Network Management Server you must be logged in to Windows with Administrator privileges When you log off the computer the Avaya Network Management Server continues running To start the Avaya Network Management Server Select Start gt Programs gt Avaya gt Start Avaya Services Avaya Integrated Management Network Management Console User Guide November 2010 23 Avaya Network Management Server Stopping the Avaya Network Management Server To stop the Avay
78. ar buttons for accessing the Backup Utility functions e NM Backup Job table on page 162 Details of the jobs in queue are shown in a tabular format e NM Backup Utility dialog area on page 163 A resizeable area where all dialog box open e NM Backup Utility Status Line on page 163 Displays information about the current jobs in queue 160 Avaya Integrated Management Network Management Console User Guide November 2010 NM Backup Utility window D hiips 195 27 165 84 Avaya NM Backup Utility Microsoft Internet Explorer Manu Bar Tooftar jaboia Mory mandniata Pie 1 20 WiSewer kbSucce core heredes roro Cet 10 J Selec the Arponbong io acu rede Data ma Setting HF Branch Cortes Manager Data anal Setting JA PM Data on Settings TA PM toe FO Data and Stings Backup Job Table Dialog Area Related topics NM Backup Utility toolbar on page 161 NM Backup Job table on page 162 NM Backup Utility dialog area on page 163 NM Backup Utility Status Line on page 163 NM Backup Utility toolbar The table describes the buttons on the NM Backup Utility toolbar and gives the equivalent menu options Button Description Menu Item fel Opens the NM Backup Utility Options dialog box File gt Options xX Deletes the selected Backup Job from the NM Edit gt Delete Backup Utility table Opens the NM Backup Utility Wizard dialog box Actions gt Backup
79. arked with a checkmark Related topics Removing the acknowledge mark from a event on page 134 Avaya Integrated Management Network Management Console User Guide November 2010 133 Managing events Removing the acknowledge mark from a event To remove the acknowledge mark from a event 1 Select an event e To select multiple events press Ctr1 while selecting additional events e To select all events select EditSelect All 2 Do one of the following Click 2 e Select Edit gt UnAcknowledge e Click the Acknowledge Icon field in an acknowledged event The event is unmarked Deleting events It is important to delete old events from the Event Table This prevents the Event Manager from becoming unwieldy and allows you to focus on current network events To delete an event 1 Select an event e To select multiple events press Ct r1 while selecting additional events e To select all events select Edit gt Select All 2 x Click or select Edit gt Delete 3 Click Yes on the confirmation dialog box to delete the event Editing severity levels You can change the severity level of selected events This is useful when a event is more or less important than it would be normally The change in importance may be the result of an 134 Avaya Integrated Management Network Management Console User Guide November 2010 Saving the Event table extraordinary load on the network the event s source being a moni
80. atches a device s IP address are used for that device To view SNMP access parameters for IP ranges click the IP Wildcard tab on the SNMP Access page of the Avaya Network Management Console Options dialog box The system displays the IP Wildcard table Do one of the following 38 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console Options e To add a new IP range to the list i Click Add A new row opens in the IP Wildcards table ii Select V1 or V3 from the Type drop down list iii Enter an IP Wildcard in the IP Wildcard field iv If you selected V1 in the Type field enter read and write community values in their respective fields v If you selected V3 in the Type field select a user name from the User drop down list The user name must be defined in the Secure Access Administration application For more information refer to the Avaya Secure Access Administration User Guide vi Enter timeout value in the Timeout field vii Enter the number of attempts to connect in the Retries field viii Click Apply to add the new range to the IP Wildcards table e To change the position of a row in the IP Wildcards table i Select a row ii Click the arrows to move the row up or down in the table iii Click Apply e To edit entries in the IP Wildcards table i Click the field you want to edit ii Edit the information in the field iii Click Apply to save the changes i
81. aya com Copyright Preventing Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of Toll Fraud associated with your system and that if Toll Fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Toll Fraud Intervention If you suspect that you are being victimized by Toll Fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United States and Canada For additional support telephone numbers see the Avaya Support Web site http support avaya com Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks The trademarks logos and service marks Marks displayed in this site the Documentation and Product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the Documentation and Product s should be construed as granting by implication estoppel or otherwise any license or right in a
82. back up multiple configuration files database and application data of the Network Management Console Provisioning and Installation Manager for Gateways and Provisioning and Installation Manager for IP Office applications You can choose to back up one or more applications as part of a backup job This wizard helps you to setup a new backup job or edit an existing one You can run the backup job immediately or schedule it to run later When the backup operation is complete the utility creates a compressed archive and a text file with essential information about the contents of the archive The text file is only for your convenience and is not needed during the restore operation You can choose to store the backup archive on a FTP server or locally on the Network Management server while setting up the job The utility backs up various configuration files and application data which are essential to restore the Network Management server in case of an unrecoverable error You need not recreate all the administered settings when you bring up the Network Management server Instead you can restore the information from the backup archive stored on the Network Management or remote FTP server If you are installing a Service Pack it is recommended that you take a backup before installing the Service Pack For Network Management Console back up includes discovery configurations Network Map Definitions Communication Manager server passwords and licensing inf
83. backup job using the NM Backup Utility e Schedule Information This displays the schedule information you chose in the Schedule Backup Job dialog box 7 Click Submit The wizard closes and a row is added for this backup job in the NM Backup job table The job executes at scheduled intervals and the progress percentage is updated in the status column When the job is complete the status column is updated with the message Job Succeeded Stored in archive test July 28 2008 123244 zip If the job fails the status message says Job Failed reason for failure When the job succeeds the archive is created at the backup location you entered while setting up the backup job You also find an additional text file at the location with same name of archive for example test_July 28 2008 123244 txt which lists the applications backed up in the archive the Network Management version and other useful information for future reference This text file is not required during restore You can safely delete it if you want to The archive need not be at the same location for restore to succeed and it is safe to move archive to different locations if required AA warning Please do not modify the contents of the archive Even if you just unzip and recompress the archive without any modifications the restore may fail Editing a backup job using the NM Backup Utility You can edit the backup jobs that are scheduled to run periodica
84. cations gt Avaya Voice Announcement Manager Avaya Integrated Management Network Management Console User Guide November 2010 65 Launching Applications b Double click an appropriate managed device The Avaya Voice Announcement Manager opens on the selected device Launching Polycom GMS The Network Management Console supports Polycom GMS for managing Polycom video conferencing gateways connected to your network To launch 1 Select a supported Polycom gateway 2 Do one of the following e Select Tools gt Polycom GMS The system displays the Server based Polycom GMS application e Double click a supported Polycom gateway The embedded Web interface of Polycom GMS opens for the selected gateway Related topics Supported Polycom gateways on page 66 Supported Polycom gateways The following Polycom gateways are supported e VSX 3000 e VSX 7000 MGC 100 e MGC 100 Plus e MGC 25 e MGC 25 Plus e MGC 50 e MGC 50 Plus e RMX 200 66 Avaya Integrated Management Network Management Console User Guide November 2010 Device applications that can be launched from Network Management Console Launching network wide applications To launch a network wide application Select Tools gt Application Name where Application Name is the name of the network wide application you want to run The network wide application opens a Note Not all network wide applications can be launched when running a remote session
85. ce Extreme EPICenter Launches the Extreme EPICenter for the selected Extreme device IP Office Manager Launches IP Office Manager Avaya easy Management Launches the Avaya easy Management IP Office System Status Launches IP Office system status G860 Audio Codes Mediant Launches the G860 Audio Codes Mediant 3000 EMS client 3000 EMS Client Web Launches a Web session to the selected device Telnet Launches a Telnet session to the selected device Ping PINGs the selected device SSH Launches a SSH session to the selected device Avaya Network Management Console Help Menu Name Description Contents Opens the on line help to the contents page Help On Activates the context sensitive help About Avaya Network Opens the About dialog box showing the copyright and Management Console version information for the AvayaNetwork Management Console 176 Avaya Integrated Management Network Management Console User Guide November 2010 Discovery Menus Discovery Menus This section gives the full structure of the menus in the Discovery window Related topics Discovery File Menu on page 177 Discovery Edit Menu on page 177 Discovery View Menu on page 178 Discovery Actions Menu on page 178 Discovery Help Menu on page 178 Discovery File Menu Name Description Save changes Saves the updated Network Map with the results of the latest Discovery to
86. ches in Custom Views You can add branches to a custom view of the network and populate the branches with devices or nested branches To add branches to a custom view of the network 1 Select the node in the Network Tree to which you want to add a branch 2 Select File gt New gt Branch The system displays the Add Branch dialog box 3 Enter a name for the branch in the Branch name field 3 Note Branch names cannot contain periods 4 Enter a description of the branch in the Branch Description field 5 Assign devices to the branch using the following procedure e Select the devices you want to add to the branch in the Unassigned list and click _ The devices appear in the Members list e Select the devices you want to remove from the branch in the Members list and click __4 The selected devices are removed from the Members list 6 Click Apply to add the branch and its devices to the selected part of the tree Avaya Integrated Management Network Management Console User Guide November 2010 55 Avaya Network Management Console Network Tree Modifying branches in Custom Views You can add and remove devices from branches in a custom view of the network To modify a branch of a custom view of the network 1 Select the branch you want to modify in the Network Tree Note You cannot modify an Unassigned branch 2 Select Edit gt Modify The system displays the Modify Branch dialog box 3 Change
87. ck OK in the confirmation dialog box to delete all subnets in the Subnets table 3 Click Pf in the Discovery toolbar The progress of the discovery process is shown in the status bar of the user interface 4 To stop the Discovery click Stop 5 Click Yes on the confirmation dialog box The Discovery finishes adding the current node to the table and stops When the Discovery finishes the Subnets table contains a list of the subnets discovered in your network 6 To save changes you make in the Discovery Subnets table click Id or select File gt Save changes Discovering nodes on specific subnets To discover nodes on a specific subnet 1 Select the Discover check box for each subnet upon which you want to discover nodes or in the Subnets table select the subnets upon which you want to discover nodes 2 To select more than one subnet a Press Shift and select the last subnet in a contiguous selection b Press Ctr1 and select additional subnets for a non contiguous selection Click KA in the Discovery toolbar or select Edit gt Select The Discover check box for each selected subnet is selected If the subnet you want to discover does not appear in the Subnets Table add it manually For more information on adding Subnets to the Subnets Table refer to Manually adding subnets on page 110 4 To deselect subnets upon which the Discovery can search for nodes dlear the Discover check box for each subnet upon whic
88. ckend cybackend storm cvbackend cybackend storm cvbackend cvbackend storm cvbackend cybackend storm cvbackend cvbackend storm cvbackend cybackend storm cvbackend cvbackend storm cvbackend cvbackend storm cvbackend cvbackend storm cvbackend cvbackend storm cvbackend cvbackend storm cvbackend cvbackend storm cvbackend cvbackend storm cvbackend cvbackend storm cvbackend cvbackend storm cvbackend cybackend storm cvbackend cvbackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend RE SEAM Description Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file
89. covery Discovery process is exclusively based on the SNMP protocol instead G Note All toolbar buttons and menu items referred to in this section are in the Discovery window Avaya Integrated Management Network Management Console User Guide November 2010 101 Discovering your network Understanding the IP Discovery process The IP Discovery process is as follows 1 Network Management Console queries the first subnet from the list When the subnet definition is router based Network Management Console queries the specified router for its interfaces using the standard interface MIB query Once the subnet mask is determined it continues with the discovery a2 Note Make sure that the Actions gt Dicovery Interfaces check box is selected in case of a router based discovery 2 Network Management Console retrieves the parameters of the first SNMP community string from the SNMP list a Note The SNMP versions and community strings used during discovery are defined in Network Management Console s File gt Options gt SNMP Access page Community strings are processed from the top to the bottom so smaller the index the sooner the SNMP community string will be tested during discovery 3 Network Management Console sends a standard MIB query to each IP address in the given subnet for getting the sysoid value of the device using the community string parameters 4 When SNMP timeout value expires and no reply is received to t
90. cture of the menus in the NM Backup Utility browser Related topics NM Backup Utility File Menu on page 184 NM Backup Utility Edit Menu on page 184 NM Backup Utility Action Menu on page 185 NM Backup Utility Help Menu on page 185 NM Backup Utility File Menu Name Description Options To open the NM Backup Utility Options dialog box to configure default Network Management or FTP Server parameter NM Backup Utility Edit Menu Name Description Delete To delete a selected backup job from the table 184 Avaya Integrated Management Network Management Console User Guide November 2010 NM Backup Utility Menus NM Backup Utility Action Menu Name Description Backup To open the NM Backup Utility wizard Edit Backup To edit the Backup job selected from the NM Backup Utility table NM Backup Utility Help Menu Name Description Contents Opens the on line help to the first topic Help on Activates the context sensitive help Avaya Integrated Management Network Management Console User Guide November 2010 185 Network Management menus 186 Avaya Integrated Management Network Management Console User Guide November 2010 Appendix B Enhancement introduced in previous releases Enhancement introduced in Release 5 2 Service Pack 3 The Avayalntegrated Management Network Management Release 5 2 Service Pack 3 introduces the following e
91. d To launch an SSH session 1 Select the device 2 Do one of the following a Select Tools gt SSH b Right click the device and then select SSH Launching Avaya Site Administration The Site Administration is a system management tool designed for user administration and maintenance of IP enabled Avaya Aura Communication Manager telephony systems and IP phones The Site Administration also provides terminal emulation capabilities for general administration of other types of voice devices Oo Note The Site Administration is part of Avaya Integrated Management The Avaya Network Management Console recognizes Media Servers and IP phones that can be managed by the Site Administration If you have the Site Administration installed on your computer you can launch the Site Administration to manage an appropriate device from the Avaya Network Management Console To launch the main Site Administration window select Tools gt Voice Applications gt Avaya Site Administration with no telephony device selected The system displays the main Site Administration window To launch the Site Administration on an appropriate switch gateway or IP phone Avaya Integrated Management Network Management Console User Guide November 2010 63 Launching Applications 1 Select an appropriate managed telephony device 2 Do one of the following e Select Tools gt Voice Applications gt Avaya Site Administration e Double click an ap
92. d time when the backup job runs 164 Avaya Integrated Management Network Management Console User Guide November 2010 Using the NM Backup Utility wizard b Select the applications that you want to backup 3 Click Next The system displays the Select Backup Destination dialog box By default the parameters configured in the Options dialog box appear here You can change the parameters if you want to save the backup to a different location 83 Note If you did not set default parameters earlier all the fields appear blank You can enter the parameters in this screen If you want to set these parameters as default values click Set as Defaults Options 4 Do one of the following in the Select Backup Destination dialog box a To enter or edit the Network Management server parameters i Select NM Server ii Enter Edit the directory path where you want to save the backup in the Target Directory field b To enter or edit FTP Server parameter i Select FTP Server ii Enter Edit the IP address of the FTP server in the Host Address field iii Enter Edit the port number in the Port field iv Enter Edit the directory path in the Target Directory field v Enter Edit the FTP user name in the FTP Login field vi Enter Edit the FTP password in the Password field 5 Click Next The system displays the Select Job Type dialog box Do one of the following a To run the backup immediately i Select Immediate ii Click Next
93. d backup archive the entries in the WAL file can not be restored e The application should not be reinstalled after backup If you reinstall the application anytime after backup the WAL files stored by database get deleted and hence you are not able to restore the database in the current state In such case the database is restored to the same state as it was during backup The restore utility does not report any error even if the WAL files are not in expected sequence g3 Note You can use the NM Backup Utility to backup the data and settings of Network Management Console Provisioning and Installation Manager for Gateways and Provisioning and Installation Manager for IP Office applications Of these only Network Management Console use the PostgreSQL database Recover PostgresSQL database using write ahead logs WAL option has no significance for Provisioning and Installation Manager for Gateways and Provisioning and Installation Manager for IP Office applications restore 5 Note Do not select the option Recover PostgresSQL database using write ahead logs WAL if the last restore attempt failed 172 Avaya Integrated Management Network Management Console User Guide November 2010 Appendix A Network Management menus Network Management includes the following menus e Avaya Network Management Console Menus e Discovery Menus e Event Log Browser Menus e Event Configuration Menus e Action List Menus e NM Log Viewer Menus e NM Backup U
94. d host if available If the connection is a link to another switch the name value is Backbone Host MAC The MAC address of the connected host Name Description Media Controller The media controller for the selected endpoint User Name The User Name for the selected phone This parameter is displayed by default Extension The extension number for connected IP phones only This parameter is displayed by default URI The SIP URI Available for connected phones only Module Select a specific module on the device for which to view connections or view connections for all modules on the device This parameter is displayed by default Port The port where the connection resides This parameter is displayed by default CM Port Address The IP address of the Communication Manager port Port Description The description of the port as provided by the Communication Manager Vian The Vlan for devices supported by the port selected Model The model of the phone connected to the selected device This parameter is displayed by default Host IP The IP address of the connected host This parameter is displayed by default Host Name The name of the connected host if available If the connection is a link to another switch the name value is Backbone Host MAC The MAC address of the connected host Avaya Integrated Management Network Management Console User Guide Novembe
95. der again File Edit View Help Fri Jur 08 Fri Jun 20 19 32 45 GMT 05 30 2008 Fri Jun 20 19 31 15 GMT 05 30 2008 Fri Jun 20 19 31 15 GMT 05 30 2008 Fri Jun 20 19 29 45 GMT 05 30 2008 Fri Jun 20 19 29 45 GMT 05 30 2008 Fri Jun 20 19 28 15 GMT 05 30 2008 Fri Jun 20 19 28 15 GMT 05 30 2008 Fri Jun 20 19 26 45 GMT 05 30 2008 Fri Jun 20 19 26 45 GMT 05 30 2008 Fri Jun 20 19 25 15 GMT 05 30 2008 Fri Jun 20 19 25 15 GMT 05 30 2008 Fri Jun 20 19 23 45 GMT 05 30 2008 Fri Jun 20 19 23 45 GMT 05 30 2008 Fri Jun 20 19 22 15 GMT 05 30 2008 Fri Jun 20 19 22 15 GMT 05 30 2008 Fri Jun 20 19 20 45 GMT 05 30 2008 Fri Jun 20 19 20 45 GMT 05 30 2008 Fri Jun 20 19 19 15 GMT 05 30 2008 Fri Jun 20 19 19 15 GMT 05 30 2008 Fri Jun 20 19 17 45 GMT 05 30 2008 Fri Jun 20 19 17 45 GMT 05 30 2008 Fri Jun 20 19 16 15 GMT 05 30 2008 Fri Jun 20 19 16 15 GMT 05 30 2008 Fri Jun 20 19 14 45 GMT 05 30 2008 Fri Jun 20 19 14 45 GMT 05 30 2008 Fri Jun 20 19 13 15 GMT 05 30 2008 Fri Jun 20 19 13 15 GMT 05 30 2008 Fri Jun 20 19 11 45 GMT 05 30 2008 Fri Jun 20 19 11 45 GMT 05 30 2008 Fri Jun 20 19 10 15 GMT 05 30 2008 Fri Jun 20 19 10 15 GMT 05 30 2008 Fri Jun 20 19 08 45 GMT 05 30 2008 Fri Jun 20 19 08 45 GMT 05 30 2008 Fri Jun 20 19 07 15 GMT 05 30 2008 Fri Jun 20 19 07 15 GMT 05 30 2008 m 5 cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvbackend cybackend storm cvba
96. displays a list of alarms reported by the device selected in the Network Tree The Alarms tab is only enabled for devices supporting alarms The Alarms tab displays current problems faults associated with any device displayed and severity For more information about Alarms refer to Table toolbar buttons on page 72 Modules Tab The Modules tab displays a list of modules and the module type that are part of the Media Gateway Carrier Module index For more information about the Modules table refer to Modules table on page 75 Dialog area The area under the Network table is where all dialog boxes open This area can be resized by dragging the horizontal splitter bar with the mouse When a dialog box opens it replaces the current dialog box open in the Dialog area 32 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console user interface Status Bar The Status Bar provides information about the Avaya Network Management Console session It includes the following information e Name of the open map e Read Write mode of the Avaya Network Management Console e IP address Name of the Network Management Server e Quick Log Viewer option e Current user Logged in to the Avaya Network Management Console Using Tooltip The Network Management Console includes a Tooltip feature which allows you to display additional information about devices in the Network map To use
97. dministration 64 set discovery Options oooooWooooWoWo 103 Avaya Site Administration Kaman 63 set IP SNMP access parameters 39 avaya site administrator oooo 63 set SNMP access parameters ii 36 avaya voice announcement manager 65 set SNMP access parameters for IP ranges 38 device manager ooWoWoo Wo W Woman 60 set SNMP default access parameters 37 polycom GMS ea And 66 start a remote session of Avaya Network TEE denah ata san Dana anta al 61 Management console oooo oo 27 Web SESSION nn ena anakan 61 start Avaya Network Management console 27 launching Device Applications oooo 59 Log Area 198 Avaya Integrated Management Network Management Console User Guide November 2010 CISCOVENY anna Ah LANANG 100 logs COSTING diemban amen 157 HREIN anne Hana enam anna 149 SAVE Aamin 158 M Managing Objects ooooooWo W WWW Z5 Manually adding subnets nna na nnnnnwwwwwawaawnn 110 Modifying ACLIONS kaaa Lanal makan dana 136 custom VIEWS Lo aaa 54 custom views branches ccoo oWoWmoWommm 56 device parameters oococooooo 76 SUDNEtS AI Ashi 111 Modules Table W Woo 32 T2 13 15 choose parameters to view oooococoooo 73 filtering an bea ET 73 parameter ma 75 LOOID AM a aaa naa ba 72 MIEWING sinc
98. dows OS supporting UAC 24 O Once you choose the options to schedule the job click Next The Summary dialog box opens 164 Opening NetWork Map aa aaa 86 Opening the Discovery Window oooo Wo W W Woo 97 Opening the Network Discovery Wizard Lio 91 Options avaya network management console 35 GISCOV ONY aaa E 103 OVEN log aaa a aan 129 overview event mahagen maam ana aa 117 Overview ACHONS aaa ana Man BARA 135 avaya network management 13 configuration wizard ooooooWoWoWoom ma 91 network MANS ooooooWoWoWoWo W WWW mena 85 P parameters QEVICE iaaea dna a a a 77 Parameters alarms table ooooooo 74 modules table aaa 75 port connections table 79 registered endpoints table iioooooo 80 BUNGE aa a a aata 111 Password Change cccccccccecceceeeeeeeeeeeeeeeeeeeeeeeeeees 29 Permissions read ONY a GAAN 34 read write oooooooWoo Women aan 34 setting defaults ooooco co 41 42 PINGING devices ooooocoWo oooooW Wanna 62 Polycom GMS launching ooooooo 66 November 2010 199 Port Connections Table choose parameters to view ooo Wooo 73 fiering alan aman ia akan 73 parameters o oooo Wo Woo mm Jen 79 toolbar aa nada anna atik 72 Port Connections table viewing o 79 Port Inventory Table oooooo 81 82 84 choose parameters
99. e Avaya Integrated Management Network Management Console User Guide November 2010 73 Avaya Network Management Console Tables 3 In the new row enter the filter criteria in the column you want to search You can enter information in more than one field to narrow your search 4 Click the Filter button to apply changes Alarms table The Alarms Table displays all alarms raised for the devices in the Network Tree The Alarms Table lets you see the status of AM110 i40TS i120TS devices listed in the tree and any problems associated with them The Network Management Console queries the network for alarm updates every 30 minutes and displays the results in the Alarms Table A unique identifier and the severity level of the alarm are displayed for each alarm If a trap is received by the Network Management server the Network Management Console immediately queries the device that sent the trap The Alarms Table is updated immediately regardless of the time elapsed since the last query was performed To view the Alarms Table click the Alarms tab in the Network Table Double click an alarm to open the Event Manager focused on the alarm definition The alarm description can be customized in the event manager in the same way that a trap description can be edited To customize the alarm description refer to Event Configuration window on page 121 You can filter the alarms table by category severity level or description For more information on
100. e However you can filter events by severity level category source device type or acknowledgment status When you filter the Event table events that do not meet the filtering criteria are hidden However they are not deleted from the Event Log 6 Note You can only filter by one criterion at a time Related topics Filtering events by security level on page 130 Filtering by category on page 131 Filtering by IP address on page 131 Filtering by device type on page 132 Filtering by acknowledged on page 132 Viewing all events on page 133 Filtering events by security level To filter events by security level do one of the following 1 Perform the following steps a Select View gt Filter gt Severity Filter to display the Severity Filter dialog box b Select the check box next to the severity levels of the events you want displayed in the Event table 130 Avaya Integrated Management Network Management Console User Guide November 2010 About filtering events c Click Apply to display the events of the selected severity levels in the Event table 2 click and then click the Severity column of an event with the desired severity to display only events with the selected severity in the Event table Filtering by category To filter by category do one of the following 1 Perform the following steps a Select View gt Filter gt Category Filter The system displays the Category Filter dial
101. e The system displays the NM Easy Restore dialog box 2 Select FTP Server 3 The FTP parameters entered during the backup process are displayed 170 Avaya Integrated Management Network Management Console User Guide November 2010 Restoring the data using the Avaya NM Easy Restore Utility 4 Select the backup archive that you want to restore from the directory where you saved it 5 Check Recover PostgresSQL database using write ahead logs WAL only if you have selected the most recent backup archive for restore For more information on the Recover PostgresSQL database using write ahead logs WAL refer to About Recovering the PostgresSQL database using write ahead logs WAL on page 171 6 Click Restore to start the restore operation The status is updated in the log window Once the restore operation is completed successfully you can close the restore utility and start Avaya services from Start gt Program Files gt Avaya gt Start Avaya Services Result CA Note If Avaya Services are already running then it is stopped when you click Restore You can start it after the restore operation is completed successfully About Recovering the PostgresSQL database using write ahead logs WAL The Recover PostgresSQL database using write ahead logs WAL option is used to restore the PostgreSQL database to the current state with all the entries in it The Network Management Console use the PostgreSQL database to store the dat
102. e NM Log Viewer table 3 Click Apply to display the logs of the selected severity levels in the NM Log Viewer table Viewing all logs To cancel the current filtering options and view all logs in the NM Log Viewer table Select View gt Filter gt No Filter All logs are displayed in the NM Log Viewer table Exporting logs The logs displayed in the NM Log Viewer can be exported to a file The file can be saved in one of the following formats e Comma Separated Values CSV As a text file with the columns in each row separated by commas e XML As an XML file To export logs 150 Avaya Integrated Management Network Management Console User Guide November 2010 Opening logs Click File gt Export The system displays the Export dialog box Browse to the directory in which you want to save the file Enter a name for the file in the File Name field Select the file format from the Files of Type drop down list a A OO N gt Click Save to save the logs to the specified file Opening logs You can open the log files generated by the Network Management Server using the NM Log Viewer To open logs 1 In the NM Log Viewer window select File gt Open The system displays the Open dialog box 2 Browse to the directory where the logs are saved 3 Select the log file you want to open 4 Click Open Related topics Resolving the Out of Memory error on page 151 Resolving the Out of Memory e
103. e Read Write console currently exists your console is assigned read only permission g3 Note Only one console may have read write permission at any given time If your console is opened with read only permission you can request write permission The console that currently has read write permission receives a request from the Network Management Console to release the write permission There is an allotted amount of time in which the console with read write permission must respond to the request If the console with read write permission agrees to the request or does not refuse the request in the allotted amount of time the read write permission is transferred to the requesting console automatically For instructions on setting the Timeout value see Setting Read Write defaults on page 41 All functionality is supported for a console with read write permission This is true whether you are running the Avaya Network Management Console locally or remotely All functions that update the server i e adding and removing a device from the map or running a discovery process are disabled on a console with read only permission and all update commands are inactive If an update dialog box is open while the console is losing write permission the Apply button of the dialog box becomes inactive until write permission is restored This also applies to the trap manager Related topics Requesting write permission on page 34 Requesting write
104. e system displays a list of subnets or an empty list when you run the IP Discovery for the first time There are two ways you can specify subnets to discover after selecting Add from the Edit menu or clicking the Add button on the toolbar e You can specify the Subnet IP address and the subnet mask e You can specify the Subnet IP address and a router interface which serves as the router for the given subnet Upon discovery the router is contacted and the subnet mask is determined using the standard interface SNMP query From Network Management Release 5 2 service pack 3 there is a new menu option in the Actions menu called Discover Interfaces and it is not selected by default When you select this option you can query all SNMP enabled devices for their IP interfaces and display them in the device list of Network Management Console Also the IP information of the directly connected subnets is automatically added to the subnet list of the discovery window however they won t be checked for discovery by default If you do not select this option you can discover only the primary management interface PMI of the supported device The discovery process sequence consists of the following steps 1 IP Discovery 2 VoIP System View Discovery 3 IP Phone Data Discovery 4 Port Connection Discovery a2 Note From Network Management Release 5 2 service pack 3 Network Management Console does not use ICMP Echo messages ping packets for dis
105. ect File gt Export map 2 Browse to the directory to which you want to save the file 3 Enter a name for the CSV file in the Name field 4 Click Save to export the current Network Map to the specified CSV file Related topics CSV file structure on page 88 CSV file structure The structure of the information in the CSV file is described in the following table Name Description Device Type SysOld The SysOld that defines the type of device 5 Note For IP Devices that do not use SNMP this field is empty 88 Avaya Integrated Management Network Management Console User Guide November 2010 Exporting the Network Map Name Description IP Address The IP address of the device IP Subnet Mask The IP subnet mask Agent MAC Address The MAC address of the agent Name The name or best name of the device Read Community The read community of the device Only applicable for SNMP protocol V1 Write Community The write community of the device Only applicable for SNMP protocol V1 Timeouts The number of milliseconds an application polls the device without receiving a response before timing out Retries The number of times an application polls the device without receiving a response before timing out User A user name as defined in the Secure Access Administration application Only applicable for SNMP protocol V3 Avaya Integrated Man
106. ed in the Registered Endpoints table and filter the results of y our search For more information on viewing and filtering the Registered Endpoints table and a description of the Registered Endpoints toolbar refer to Table toolbar buttons on page 72 Related topics Registered Endpoints table parameters on page 80 Registered En The followi dpoints table parameters ng are the fields in the Registered Endpoints table and their descriptions 80 Avaya Integrated Management Network Management Console User Guide November 2010 Opening the Inventory table Name Description User Name The User Name for the selected phone Extension The phone extension number Available for connected phones only URI The SIP URI Available for connected phones only Module The module or slot number Port The port name or number CM Port Address The IP address of the Communication Manager port Port Description The description of the port as provided by the Communication Manager Vian The Vlan for devices supported by the port selected Model The type of phone connected to the selected device Host IP The IP address of the connected host Host Name The name of the connected IP host if available If the connection is a link to another switch the name value is Backbone Host MAC The MAC address of the connected host Opening the Inventory table The Inventory table pr
107. ee view oooWo W 57 Security remote ACCESS LANANG ai 28 web browser ACCESS WooooWoo 28 Selecting device types to discover ooooocooWoWoo 106 elements isaiah 46 set security banner text ooocooooooo 44 Setting Read Write Defaults oo oo 41 42 severity levels Editing Woo 134 SNMP access parameters COMMOUWPIAG naaakit 36 default parameters o o ooooooW WWW WWW 37 IP ranges sdn tenan menanam dansa anna 38 specific IP parameters JoooWoo 39 Sources of events to forward ooooo 142 specifying a subnet to discover cece 109 Starting avaya network management console 27 Status bar GISCOVENY aasa ANAKAN GAGA 100 Status Bar User Interface ooo 33 status line event log browser o ooooWo 4124 Stopping Avaya Network Management Server 24 Subnet deleting zain endang lean mean aan 112 parameters cnnan a 111 table Adaa ah duta n 99 VEW Kenakalan kakak anoman saban GA 50 subnets and Nodes discovering ooooooooWoWW mna 108 Supported G860 Devices oooooo o oo 60 syslog server parameters ooooooo oo 45 T Table row Status deleted oooooo 46 row status modified ooo 46 row status new entry oo W Woo 46 ln an NA o 99 Tables avaya network management console 46 Te et aa ANAN G1 to
108. elect Tools gt IP Office System Status Launching Telnet Telnet can be used to access the Command Line Interface CLI of a network device This allows you to change the device s setup If you are running the Network Management remotely you can use Telnet to manage devices whose Device Managers cannot be run remotely To launch a Telnet session to a managed device in the current Network Map 1 Select the device 2 Do one of the following Click e Select Tools gt Telnet A Telnet session opens to the device e Right click the device and select Telnet from the menu that appears Launching Web Session Web Sessions can be used to manage devices that support Web Sessions over the Internet These devices include some Avaya devices In addition non Avaya devices that support Web Avaya Integrated Management Network Management Console User Guide November 2010 61 Launching Applications Sessions can be managed from both local and remote sessions of the Avaya Network Management To launch a Web Session do one of the following e Select Tools gt Web A Web Session opens to the device e Right click the device and select Web Session from the menu that appears Select a device that supports Web Sessions and then click 2 Pinging a device The PING application lets you PING devices from within the Avaya Network Management Console If you are having a problem communicating with the device via SNMP try to
109. embers drop down list for all devices To define the action for all network devices select the Add All Sources check box e To add individual devices to the Members list select a device in the Unassigned list and click The selected devices are moved to the Members list To remove individual devices from the Members list select a device in the Members list and click __4 The selected devices are moved to the Unassigned list ix Note To select a contiguous group of devices press the Shift key and select the last device in the group To select a non contiguous group of devices press the Ctr1 key while selecting additional devices 7 Select a category from the Category drop down list 8 Select a severity from the Severity drop down list 9 If you want to enable event forwarding for the event select the Enable Event 10 Forward check box The event is forwarded to the IP addresses listed in the Event Forwarding Options dialog box To prevent the event from being forwarded clear the Enable Event Forward check box The event is not forwarded unless the All button is selected in the Event Forwarding Options dialog box Define the format in which to display the event in the Format area Avaya Integrated Management Network Management Console User Guide November 2010 141 Managing events 11 Enter a description of the event in the Description area 12 Click Apply to assign the selected action to
110. ement SErVEF aNG KA EKA 23 Stopping the Avaya Network Management SErvEr o oooocoomibn nanda aa malem 24 Viewing the status of the Avaya Network Management Server e oooooW W Wo oWoWoWoW WWW Wa 24 Using Network Management Console on a Microsoft Windows operating system that supports UAC 24 Chapter 4 Avaya Network Management Console introduction oo oo 27 Starting the Avaya Network Management Console komik AA AA kasa 27 Rono an SENI aa ada Ba PMA GELAS AAA GEN KAA GERAM SEE AA MS 28 Changing password km ma bh maa aan 29 Avaya Network Management Console user interface ooooooooooWoWoWoW WWW WWW WWW nan 29 fee AA AA AA AA ehh aka 30 Monro sA NAAN AA ANAN RAANG EE 32 Nata TAO mam GA GA ANA 32 A AA AA AA 32 Modulos Wea AA AA AA AA AA 32 DATA ea el aa ANA RAANG AN EA AM AA KA AAN ANA 32 SAUS Basa mma E Naaah ERA 33 Ires e ak ea Aan ab ab E Bara 33 About san Write Per OR SEK AAA BAE nici aunts bana AN RAMA 34 Reguesing WARIS Ren Aha Aan AA AA AA 34 Avaya Network Management Console Opo oom isa samaan 35 Opening the Avaya Network Management Console s Options dialog box oooooo 36 SNMP Acess parame yeas cates ama Ban NN ANRI 36 Setting Connectivity polling PAPAS TS nah akn an enda ka Ba aan kaan babon 40 Selecting a Delat Map man 41 Seting Read Write CIT MINN AA AAL bk SI ask IA 41 Setting Communication Manager Server Parameters oo Wcoo Woco ANNA NAGANA 42 Importing Communication
111. en 5 The Network Discovery Wizard lets you manage SNMP parameters used for network discovery and management access to the devices in your network xi Note These parameters can be modified later using the Flle gt Options dialog box in the Network Management Console Do one of the following To add an SNMP parameters set to the SNMP Parameters Table Click Add SNMP Rule and do one of the following i To edit the parameters for an existing SNMPv3 user 1 Select the Existing SNMPv3 User option Avaya Integrated Management Network Management Console User Guide November 2010 93 Network Discovery Wizard 2 Select the user from the Select User drop down list ii To add a new SNMPv3 user 1 Select the New SNMPv3 User option 2 In the User Name field enter the user name for the new SNMPv3 user 3 In the Authentication Password field enter the SNMPv3 authentication password for the new user and enter it again to verify the password in the Verify Authentication Password field 53 Note The Authentication Scheme supported by the Communication Manager is displayed This field is read only 4 In the Privacy Password field enter the SNMPv3 privacy password and enter it again to verify in the Verify Privacy Password field iii To add an SNMPv1 community 1 Select the SNMPV1 Community option 2 In the Read Community field enter the read community 3 In the Read Write Community field enter the read
112. ent e Select Action The action displayed in the drop down list is assigned to the selected event Source The IP addresses of the sources of the selected event Only if the selected event s trap is sent from one of the IP addresses listed in the Members list does the configured action occur If All Sources is checked the configured action occurs regardless of the source from which the trap is sent Event Configuration form area The Event Configuration area allows you to configure the information displayed in the Event log browser Name Description Category The type of event e Log Only Ignore default for generic SNMP traps e Error Alarms e Threshold Alarms e Status Alarms e Configuration Alarms e Application Alert Alarms e Network Topology Alarms 83 Note Traps defined for Log Only and Ignore are not shown in the event browser Severity The severity of the selected event e Normal e Warning e Minor e Major e Critical Enable Forward If selected the event is forwarded to selected stations If cleared the event is not forwarded unless you forward all events 124 Avaya Integrated Management Network Management Console User Guide November 2010 Event Manager window Name Description Format The format in which the event is displayed in the description field of the Event log browser The following parameters are available for configuring t
113. ent Console User Guide November 2010 Opening the Port Connections table Opening the Port Connections table The Port Connections table provides information about ports on a selected device and the host devices connected to those ports This information helps you understand the details of network topology and keep track of inventory for devices such as IP phones To open the Port Connections table Open the Find dialog box refer to Searching the Tree on page 57 In the Search area select Connections In the Search Options area select the desired option to target a device A OO N gt Click Find The system displays the Port Connections Registered Endpoints dialog box and displays the Port Connections table for the selected device Oo Note You can also view the Port Connections table for a device by selecting that device and then clicking View gt Connections Endpoints Result You can choose the parameters displayed in the Port Connections table and filter the results of your search For more information on viewing and filtering the Port Connections table and a description of the Port Connections toolbar refer to Table toolbar buttons on page 72 Related topics Port Connections table parameters on page 79 Port Connections table parameters The following are the fields in the Port Connections table and their descriptions Name Description Module The module or slot number Port The port
114. erent NAME Koo maang NAN lakban aa ena 86 Printing Network Miko aman asma kasam 86 Deng AA 87 Importing devices into the Network Mapua momen mama 87 Exporting the NetWork Map un aa Dane mn neha Gn debet Bah aka 88 CSE Ne SO ea aa AA 88 Chapter 9 Network Discovery Wah annie 91 Network Discovery Wizard OVOIVIGW La a ka Aa an aa an KE abal kn Ra aa ab 91 Opening the Network Discovery WA aa hal 91 Using the Network Discovery WIZard aa sn AA in KAA AA 91 Chapter 10 Introduction to the Discovery window mmm 97 Opening the Discovery Wind Oem kal 97 Bee O en bian KANAN TAN EN ANA HAB MAA a 98 fl eg aa akh RERE APP 99 Aa ag sian E E an eer tite 99 Bits pas AA has ask 100 Bb AA AA AA AA 100 Closing the Discovery Wak mma aa asah 100 Chapter 11 Discovering your netn Ok 101 Understanding the IP Discovery ea aan ERA 102 Seting DISCOVERY ON O NAAN BAN RR enema HERR 103 Coniiguiing Discovery method and Pang Be R 103 Lonfiguring the Discovery naming Method IR 105 Seleting device Ypes to Oo aa na 106 SEN EINES MG WK CSCI assar A 107 Discovery Scheduler Pena an 107 Dicovery or subnet ALA AL ANN NBA NA 108 Bang all subnels and ISS naa an 108 Discovering nodes on specie UNG nie maa AN RE ANA 109 ang Ben aa aman maa 110 Median CUDNE nena EA Nan a a ne Pa ramuan 111 Peng UDNE ea aa ANA ANN AAN NA eT 112 BN AA AA 112 uano Te Dee EN ea GA AA ANG 113 Goniiguning router access NG GA AA 113 See UC IHS LPS SE AA AA AA AN 114 Beng aan AA GA 115
115. erent name To save a Network map to a different name 1 Select File gt Save map The system displays the Save Map As dialog box 2 Enter a name for the file in the Map name field 3 Click Save As to save the Network map Printing a Network Map To print a Network map Select File gt Print The Network map is printed 86 Avaya Integrated Management Network Management Console User Guide November 2010 Importing devices into the Network Map Deleting a Network Map Q Note You cannot delete the default map from the Network Management Console To delete a Network map 1 Select File gt Delete map The system displays the Delete Map message box 2 Click OK after you close all the opened Network Management applications The system displays the Delete Map dialog box with the list of available maps 3 Select the map you want to delete 4 Click Delete The selected map is deleted and the system displays the default map in the Network Management Console Importing devices into the Network Map Devices can be imported from a text file into the Network Map The information for each device must be on a single line with the various information fields for the device separated by commas This file is referred to as a Comma Separated Value CSV file The following is an example of rows in a CSV file soto Boi sA Il Ao Loe LL LA AG I2 ADS AA ae 215 255 255 255 0 005C034F 3 91i LA 26 D asa Davis 305 sl SoG 1 Ao
116. et Client do the following Click Start and then click the Control Panel On the Control Panel Home page click Programs Inthe Programs and Features section click Turn Windows features on or off BB OU N gt If the User Account Control dialog box appears confirm that the action it displays is what you want and then click Continue QI In the Windows Features list select Telnet Client 6 Click OK In Microsoft Windows operating systems you must run some of the Network Management Console applications as Run as administrator For example when you select Start Avaya services Stop Avaya services or Network Management Console Easy Restore from the start menu right click and then select Run as administrator a2 Note You can configure NM Easy Restore to automatically run as administrator each time you start it To configure you can use the procedure described in the Web site http support microsoft com kb 922708 or refer to any Microsoft Windows Operating System documentation on UAC You must set the proper Compatibility mode for the application to run as administrator by default Avaya Integrated Management Network Management Console User Guide November 2010 25 Avaya Network Management Server 26 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 4 Avaya Network Management Console introduction Starting the Avaya Network Management Console The Avaya Network Manage
117. ethod Discovery uses for selecting names for discovered nodes and the types of nodes Discovery can find To open the Options dialog box do one of the following Click E in the Discovery toolbar e Select File gt Options in the Discovery menu bar The system displays the Discovery Options dialog box Related topics Configuring Discovery method and range on page 103 Configuring the Discovery naming method on page 105 Selecting device types to discover on page 106 Configuring Discovery method and range To configure the method and range of Discovery 1 Do one of the following i Click 7 in the Discovery toolbar e Select File gt Options in the Discovery menu bar The system displays the Discovery Options dialog box 2 Click the IP Discovery tab at the top of the Options dialog box The system displays the IP Discovery page of the Options dialog box Avaya Integrated Management Network Management Console User Guide November 2010 103 Discovering your network 3 Configure the IP Discovery options 4 Click Apply Related topics IP Discovery field descriptions on page 104 IP Discovery field descriptions The following table provides a list of the fields in the IP Discovery page of the Discovery Options dialog box Name Description Default The IP address of the default gateway used for Discovery By default this is gateway the Gateway IP Address for the Network Management station Maximum T
118. ets found in a Discovery The following table provides a list of the fields in the Subnets table and provides an explanation of each field Name Description Subnet The IP address of the subnet Mask The subnet mask Router The IP address of the subnet s router Status The status of Discovery on this subnet Possible statuses are e Stop The Discovery was stopped by the user e In progress Discovery on this subnet is currently in progress e Done Discovery on this subnet has been completed Discover A check box determining whether or not Discovery should search for nodes on the subnet e Selected Discovery can search for nodes on this subnet e Cleared Discovery cannot search for nodes on this subnet Nodes The numbers of nodes discovered in the subnet To sort the Subnet table by one of the fields click the field s column header To reverse the sort order click the column header again Discovery Dialog area The area at the right of the Subnets table is where all dialog boxes open This area can be resized by dragging the vertical splitter bar with the mouse When a dialog box opens it replaces the current dialog box open in the Dialog area When no dialog box is open the Dialog area disappears and the Subnets table expands to take its place Avaya Integrated Management Network Management Console User Guide November 2010 99 Introduction to the Discovery window Di
119. evels oooooeknnanaan 134 eeleting custom VIEWS Lo Women 55 enhancements introduced in Avaya Integrated Management Enterprise Network Management Release 5 2 Service Pack 1 189 enhancements introduced in Avaya Integrated Management Enterprise Network Management Release 5 2 Service Pack 2 189 enhancements introduced in Avaya Integrated Management Release 5 2 iiii 190 Event configuration November 2010 Edit MENU misan NN Bihan kaan tania 181 FIG MENU idaan edan nana aa 180 Help MENU nahi katana 181 MENUS mana Nanana ad 180 TOOID AP AA 122 Tools MENU wo dorm nana nenen an 181 Event Configuration form area ras nina laksana 124 Event configuration User Interface 121 Event forwarding COMMOUNING aaa Nanana 142 configuring recipients ooooWowooo 143 SOUNGES AA a RS 142 event handling OVEMIEW aa AA G 18 Event Log OPUONS a NAAN Mana maa 129 Event log browser Edit MENU bentak ad 179 File MENU ina menamakan ata 179 Help MENU na GA LALA 180 MENUS nG NANANG NAA aa ALAN 178 Status WING saka ka kad 121 LOOM DA AA 119 USE INTEMACE dodit anakan 118 View MENU woo aaa 179 Event manager CIOSING aa kene it am AA 127 OVEIVIEW aanak RA haa cls user interface ooooooo 118 VIEWING Muka aahhh dhan Nka 417 Event table AG ALA 123 Events ASSIGNING actions tO oooo oooWoWoo Wo 14
120. filtering the alarms table and the alarms table toolbar refer to Table toolbar buttons on page 72 Related topics Alarms table parameters on page 74 Alarms table parameters The following table lists the fields that can be found in the Alarms Table Name Description Severity An icon representing the severity of the alarm B Info B Warning 1Y Minor 74 Avaya Integrated Management Network Management Console User Guide November 2010 Modules table Name Description 0 Major Critical Category The category of the alarm Start Time The time the alarm was reported Description A description of the alarm Modules table The Modules table displays the modules associated with the gateways listed in the Network Tree For information on viewing the Modules table and the Modules table toolbar refer to Table toolbar buttons on page 72 Related topics Modules table parameters on page 75 Modules table parameters The following table lists the fields that can be found in the Modules table Name Description Module Index Location of the module inside the box Module Type Type of module Description Description of the module Managing Objects The Network Map includes all devices that have been discovered You can control which of these devices are managed monitored by theAvaya Network Management Server and w
121. g messages This enables a centralized logging location where multiple instances of the Enterprise Network Management can log their activities The Syslog Server tab of the Avaya Network Management Console Options dialog box lets you configure the syslog servers where logs are logged You can configure one or multiple syslog hosts e Support for setting Security Banner text The Security Banner is launched once the Network Management Console applet is loaded The Security Banner tab of the options dialog box lets you change or edit the text on the Security Banner You can also choose to not display the Security Banner once the Network Management Console applet is loaded e Support for Quick Log Viewer The Network Management Console keeps a log of important events and activities performed within the Enterprise Network The Quick Log Viewer allows you to quickly view the important events taking place in the system You can use the Quick Log Viewer to view all these activities e Support for 155 software and traps The Network Management Console supports the new version of 155 software the same way it was supported in release 5 0 192 Avaya Integrated Management Network Management Console User Guide November 2010 Enhancements introduced in Avaya Integrated Management Release 6 0 Service Pack 2 The Network Management Console supports formatting of new traps of 155 software in the NFaultMon application The Network Management Console
122. ge 179 Event Log Browser View Menu on page 179 Event Log Browser Help Menu on page 180 178 Avaya Integrated Management Network Management Console User Guide November 2010 Event Log Browser Menus Event Log Browser File Menu Name Description Options Opens the Trap log Options dialog box Export Saves the Event log to a file Exit Closes the Event log Event Log Browser Edit Menu Name Description Delete Deletes the selected traps Acknowledge Acknowledges the selected traps UnAcknowledge Unacknowledges the selected traps Modify Event Opens the Modify Event dialog box Select All Select all traps visible in the Trap table Delete All Deletes all the traps in the Trap log Change Severity gt Change severity to Info Changes the severity of the selected traps to Info Change Severity gt Change severity to Warning Changes the severity of the selected traps to Warning Change Severity gt Change severity to Minor Changes the severity of the selected traps to Minor Change Severity gt Change severity to Major Changes the severity of the selected traps to Major Change Severity gt Change severity to Critical Changes the severity of the selected traps to Critical Event Log Browser View Menu Name Description Filter gt Severity Filter Opens the Severity Filter dialog box
123. gement Console User Guide November 2010 Chapter 5 Avaya Network Management Console Network Tree Network tree overview When viewing the network you may want to view e The structure of the network by subnet e The information categorized by the different types of devices in the network e The VoIP system view which includes the voice elements in a data network and the relationships between VoIP registered endpoints gatekeepers and call managers The Avaya Network Management Console s user interface provides an integrated view of the structure of the network along with details about specific elements In addition you may want to categorize the devices in your network by other criteria such as workgroups or location The AvayaNetwork Management Console allows you to create user defined views of your network and assign devices to custom categories You can create up to five custom views of your network The left side of the user interface is the Network Tree This provides a hierarchical view of the network The right side of the user interface contains the Network table Together these views provide details about specific elements in the network When an element in the tree is selected the elements immediately below the selected element appear in the Network table Elements in the Network table are accompanied by fields providing details about the elements Viewing the network tree There are two default views of the Network
124. gn Action form area on page 123 120 Avaya Integrated Management Network Management Console User Guide November 2010 Event Manager window To locate the device from which an event was sent double click the event in the Trap table and the device is highlighted in the SNMP Console tree Event Log Browser Status Line The Event log browser s status line displays the number of traps in the Event log browser This number includes traps that are not currently displayed in the Trap table In addition the status line displays the current filtering options Event Configuration window The Event Configuration window consists of the following elements e Event Manager Tabs Tabs for switching between the Event log browser and the Event Configuration window e Menu bar Menus for accessing the Event Configuration functions For more information on the Event Configuration menus refer to Appendix A Network Management Menus e Event Configuration toolbar on page 122 Toolbar buttons for accessing the Event Configuration functions e Event table on page 123 A collapsible table providing a list of trappable network events and their configured responses e Assign Action form area on page 123 An area that contains the following dialog boxes a Assign Action Form used to assign actions to specific events b Event Configuration Form used to configure the display of events in the Event log browser Ava
125. h you do not want to discover nodes or iln the Subnets Table select the subnets upon which you do not want to discover nodes Avaya Integrated Management Network Management Console User Guide November2010 109 Discovering your network 5 To deselect more than one subnet a Press Shift and select the last subnet in a contiguous selection b Press Ctrl and select additional subnets for a non contiguous selection Click Kl in the Discovery toolbar or select Edit gt Unselect The Discover check box for each unselected subnet is cleared To start Discovery on the subnets whose Discover check box is selected click in the Discovery toolbar or select Actions gt Start Network Discovery in the Discovery menu bar The Discovery process begins searching for nodes on the subnets whose Discover check box is selected The progress of the Discovery process is shown in the Status Bar of the user interface 8 To stop the Discovery click Stop 9 Click Yes on the confirmation dialog box 10 Click Yes Discovery finishes adding the current node to the table and stops The Discovery searches for nodes in the selected subnet When the Discovery finishes it updates the Subnets Table with the information discovered 11 To save changes you make in the Discovery Subnets Table click amp or select File gt Save changes Manually adding subnets To manually add a subnet to the Subnets table 1 Do one of the following a ae Cl
126. he Network Management 6 0 installation When WebLM is detected during an upgrade the system removes it from the Network Management server e From this release Network Management Console discovers the simplex and duplex servers properly Network Management Console also displays these discovered servers properly in the VoiP System view e Improved encryption mechanism to connect to Avaya Aura Communication Manager Currently Network Management applications use the DES Data Encryption Standard encryption mechanism for ASG challenge and response used to connect to Communication Manager From this release all Network Management applications that connect to Communication Manager also support the use of ASG challenge and response with AES Advanced Encryption Standard encryption As both DES and AES encryptions are supported the application determines the encryption method to use based on the length of the challenge string e Network Management Console polls the alarm MIB on the G860 and provides the most up to date and accurate information about the alarms This enhancement has been included because the traps sent by the G860 are not reliable 20 Avaya Integrated Management Network Management Console User Guide November 2010 What is new in this release e Network Management Console can connect to a Communication Manager device using SSH You can right click the device listed in the View and select SSH You can also launch SSH from the Too
127. he SNMP Access tab Enter the SNMP parameters a A O N Click Apply to add the device to the Network Map Result For information on the fields in the Add Device dialog box refer to Device parameters on page 77 Modifying devices To modify basic information or SNMP parameters for a device in the current Network map 76 Avaya Integrated Management Network Management Console User Guide November 2010 Device parameters 1 Select a device 2 Select Edit gt Modify The system displays the Modify Device dialog box with the selected device s parameters 3 Modify the parameters in the Modify Device dialog box GO Note For information on the fields in the Modify Device dialog box refer to Device parameters on page 77 4 To edit the device s SNMP parameters click the SNMP Access tab 5 Modify the SNMP parameters 6 Click Apply to modify the parameters Device parameters The following table provides a list of the parameters in the Add Device and Modify Device dialog boxes Name Description IP Address IP address of the device Mask The IP subnet mask MAC The MAC address of the agent Device Name The name or best name of the device Device Type Type of device Possible types are e Auto Discover Avaya Network Management Server polls the device to determine the device type e Avaya Device Where Avaya device is the name of an device Generic SNMP For other SNMP Devices
128. he Security Banner i Select the existing text and delete the entire content ii Enter the new text 44 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console Options iii Click Apply to save the changes e To edit the existing text on the Security Banner i Click inside the existing text and make the changes ii Click Apply to save the changes To revert back to the last saved text while editing the existing text on the Security Banner Click Reset The system displays the last saved text e To choose not to display the Security Banner i Clear Show at startup if you do not want the Security Banner to be displayed when the Network Management Console applet is launched ii Click Apply to save the changes Result 6 Note You should have write permissions to edit the text on the Security Banner For information on requesting write permissions refer to Requesting write permission on page 34 and for information on how to set Read Write default parameters refer to Setting Read Write defaults on page 41 Setting Syslog server parameters Now with the Network Management you can choose to log important events and activities performed within the Enterprise Network to a Syslog host a server or machine that receives syslog messages This enables a centralized logging location where multiple instances of the Network Management can log their activities
129. he device through its management application In addition the AvayaNetwork Management Console allows you to launch network wide applications such as the Avaya Software Update Manager for updating embedded software 16 Avaya Integrated Management Network Management Console User Guide November 2010 Network maps Network maps A Network Map consists of all of the devices known to the Avaya Network Management Server their physical connectivity to ports and their relationship in the voice hierarchy The list of devices is stored in the database along with basic information about each device When the Avaya Network Management Console opens the Avaya Network Management Server extracts information about the devices in the Network Map from the database These devices are displayed in the Network Tree Devices can be added to the current Network Map using Discovery or the Add Device dialog box Devices in the Network Map can also be modified All changes to the Network Map are stored in the database You can maintain multiple Network Maps by saving individual maps with unique names The Network Map whose devices are visible in the Avaya Network Management Console is the current Network Map a2 Note Changing the map affects all open network wide applications You can also create a text file that contains the necessary information about each device you want to add to the current Network Map and import the devices listed in the file into the Net
130. he format e e trap enterprise e lt number gt retrieves the specified parameter from the trap lt number gt denotes the order in which the parameter appears I e the first parameter is denoted by 1 the second parameter is denoted by 2 etc e A IP address of the agent who sent the trap e returns the number of parameters in the trap e enterprise interface number All arguments are separated by a colon e E OID trap alias i e the name of the group in which the trap is defined Description A detailed description of the selected event This information does not appear in the Event log browser Action List window The Action List user interface consists of the following elements e Menu bar Menus for accessing Action List functions For more information on the Action List menus refer to Appendix A Network Management Menus e Action List toolbar on page 126 Toolbar buttons for accessing the Action List functions e Action table on page 127 A table providing a list of configured responses to the network events e Action Form Area on page 127 An area where all dialog boxes open Avaya Integrated Management Network Management Console User Guide November 2010 125 Introduction to the Event Manager Action List Toolbar Acton Mana Paga mapaaga Berde mret Aso Na KAN reel tee Arr mm pana pa cond Action us Form Area Related topics
131. he mask applied to the subnet address to determine the number of IP subnet size addresses in the subnet Possible values are to ping e Disable Ping Ping is not used to discover devices e 255 255 255 252 2 hosts e 255 255 255 248 6 hosts 255 255 255 240 14 hosts 255 255 255 224 30 hosts e 255 255 255 192 62 hosts e 255 255 255 128 126 hosts e 255 255 255 0 254 hosts e 255 255 254 0 510 hosts e 255 255 252 0 1022 hosts e 255 255 248 0 2046 hosts 255 255 240 0 4094 hosts na wae Ka e 255 255 224 0 8190 hosts e 255 255 192 0 16382 hosts e 255 255 128 0 32766 hosts e 255 255 0 0 65534 hosts 83 Note The larger the maximum number of IP addresses per subnet the longer it takes for Discovery to finish 104 Avaya Integrated Management Network Management Console User Guide November 2010 Setting Discovery options Configuring the Discovery naming method To configure the method the Discovery uses for selecting names for the discovered nodes 1 Do one of the following Click ray in the Discovery toolbar e Select File gt Options in the Discovery menu bar The system displays the Discovery Options dialog box 2 Click the Names Discovery tab at the top of the Discovery Options dialog box The system displays the Names Discovery page of the Options dialog box 3 Configure the Names Discovery options 4 Click Apply to configure the Names Discovery options Re
132. he number of logs 1 In the Quick Log Viewer window click Ej The system displays the Quick Log Options dialog box 2 Type a number from 100 through 5000 For example if you want to manage 500 logs type 500 3 Click OK Deleting logs You can delete the entries in the Quick Log Viewer table To delete logs 1 Select the line you want to delete To choose multiple lines press Ctr1 and select the lines you want to delete 2 Click to delete the selected logs permanently form the Quick Log Viewer table Avaya Integrated Management Network Management Console User Guide November 2010 157 Managing logs in the Quick Log Viewer Clearing logs You can clear all the entries from the Quick Log Viewer To clear all the entries from the Quick Log Viewer table Click The system displays the Clear Log dialog box 2 Click OK to clear the entries Saving logs You can save all the entries in the Quick Log Viewer table into a Microsoft Excel CSV Comma Separated Values file To save the file 1 Click The system displays the Save dialog box 2 Browse to the directory in which you want to save the file 3 Enter a name for the file in the File Name field 4 Click Save to save the logs to the specified file 158 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 18 Introduction to the Avaya NM Backup Utility NM Backup Utility overview The NM Backup Utility is used to
133. he query Network Management Console attempts to send additional queries until the number of SNMP retries value expires Otherwise Network Management Console proceeds with step 6 5 When no SNMP response is received after both SNMP timeout and SNMP retries have expired Network Management Console processes the next community string from the list and continues with step 3 6 Network Management Console queries the sysname SNMP MIB value to get the system name 7 Ifthe Actions gt Dicovery Interfaces check box is selected Network Management Console will query the device for all of it s IP interfaces using the IP MIB The interface list will be associated with the device and will be displayed in Network Management Console unless the interface IP address is excluded according to the list of excluded IP addresses Also whenNetwork Management Console detects that the interface connects a subnet that is not listed in the the subnet list of IP 102 Avaya Integrated Management Network Management Console User Guide November 2010 Setting Discovery options Discovery the subnet is automatically added to the list but it will not be checked for discovery by default 8 Subsequent IP addresses and subnets are probed using the same method Setting Discovery options The Discovery Options dialog box allows you to configure the Discovery options Using the Discovery Options dialog box you can configure the method and range of Discovery the m
134. he text box contains the text of the pop up message Execute The state of the check box determines whether the action includes running script a script The text box contains the name of the script file You can assign a script file by clicking Browse and using the standard file browser to find the script file For more information on scripts refer to Action scripts Audio file The state of the check box determines whether the action includes playing an audio file The text box contains the name of the audio file You can assign an audio file by clicking Browse and using the standard file browser to find the audio file For more information on audio files refer to Action audio files on page 139 E mail to The state of the check box determines whether the action includes sending an e mail The text box contains the address to which the e mail is sent You can include more than one email address each separated by a semicolon Related topics Actions scripts on page 137 Action audio files on page 139 Actions scripts You can include any executable file in an action Valid executable files are operating system dependant For example on a computer running Windows BAT COM and EXE files are executables In addition up to four variable command line parameters can be included in the command Related topics Adding command line parameters to the script on page 138 Avaya Integrated Management Network Management Co
135. hich of these devices are unmanaged not monitored by the Avaya Network Management Server If there are many objects in your Network Map managing all of the objects may put stress on your network resources You may also want to keep devices that do not need management such as workstations in the Network Map When an object in the Network Map is unmanaged you cannot communicate with the device using the Avaya Network Management Console and the device s color in the Network Table Avaya Integrated Management Network Management Console User Guide November 2010 75 Avaya Network Management Console Tables is off white In addition the Network Management does not test the device s connectivity status PING or receive any traps from an unmanaged device You can perform the following tasks on objects 1 To unmanage an object a Select the object in the Network Table b Select Edit gt Unmanaged object to unmanage the selected object 2 To manage an unmanaged object a Select the object in the Network Table b Select Edit gt Manage object to manage the selected object Manually adding devices You can manually add devices to the Network Map To manually add a device to the current Network Map 1 Select File gt New gt Device The system displays the Add Device dialog box to the Basic Information tab Enter the device s parameters in the Add Device dialog box To edit the device s SNMP parameters click t
136. hly interval between each discovery Start time Select the time to start the scheduled discovery Range of Select the start date and end parameter for the schedule Possible end recurrence values are No end date End afteroccurrences x Enter the number of times after which the Discovery Scheduler does not run the Network Discovery End by Enter the date after which the Discovery Scheduler does not run the Network Discovery Discovery of subnets and nodes The Discovery function can be used to discover all the subnets and nodes in your network or search for nodes on specific subnets For information on configuring the Discovery options refer to Setting Discovery options on page 103 Problems during the Discovery are reported in the Discovery log For more information refer to Using the Discovery log on page 113 Related topics Discovering all subnets and nodes on page 108 Discovering nodes on specific subnets on page 109 Manually adding subnets on page 110 Modifying subnets on page 111 Subnet parameters on page 111 Deleting Subnets on page 112 Discovering all subnets and nodes To discover all subnets and nodes 108 Avaya Integrated Management Network Management Console User Guide November 2010 Discovery of subnets and nodes 1 Select Actions gt Start Network Discovery or select Edit gt Delete All in the Discovery menu bar to start the Discover process 2 Cli
137. ick in the Discovery toolbar b Select Edit gt Add in the Discovery menu bar The system displays the Add New Subnet dialog box 2 Enter the subnet parameters in the dialog box For information on the fields in the Add New Subnet dialog box refer to Subnet parameters on page 111 3 Click Apply The subnet is added to the current Network map 4 To save changes you make in the Discovery Subnets table do one of the following Click W 110 Avaya Integrated Management Network Management Console User Guide November 2010 Discovery of subnets and nodes e Select File gt Save changes Modifying subnets To modify a subnet in the current Network Map 1 Select a subnet in the Subnets Table 2 Do one of the following a Click Bin the Discovery toolbar b Double click the selected subnet c Select Edit gt Modify in the Discovery menu bar The system displays the Modify Subnet dialog box 3 Modify the parameters in the dialog box For information on the fields in the Modify Subnet dialog box refer to Subnet parameters on page 111 4 Click Apply to modify the subnet in the current Network View 5 To save changes you make in the Discovery Subnets Table do one of the following Click bel e Select File gt Save changes Subnet parameters The following table provides a list of the parameters in the Add New Subnet and Modify Subnet dialog boxes Name Description Subnet IP IP address of
138. in the Trap log Event Configuration Tools Menu Name Description Action List Opens the Action List window Event Forwarding Opens the Event Forwarding Options dialog box Event Configuration Help Menu Name Description Contents Opens the on line help to the first topic Help on Activates the context sensitive help Action List Menus This section gives the full structure of the menus in the Action List window Related topics Action List File Menu on page 182 Action List Edit Menu on page 182 Action List Tools Menu on page 182 Action List Help Menu on page 182 Avaya Integrated Management Network Management Console User Guide November 2010 181 Network Management menus Action List File Menu Name Description Exit Closes the Action List Action List Edit Menu Name Description Apply Applies the changes to the Action List to the network Revert Undoes all unapplied changes Add Opens the Add Action dialog box Modify Opens the Modify Action dialog box Delete All Deletes all the traps in the Trap log Delete Deletes the selected actions Action List Tools Menu Name Description Options Opens the Action List Options dialog box Action List Help Menu Name Description Contents Opens the on line help to the first
139. ined in the Secure Access Administration application For more information refer to the Avaya Secure Access Administration User Guide v Enter a number in the Timeout ms field for the number of milliseconds the Network Management Server waits for a response when polling a device vi Enter a number in the Retries field for the number of times the Network Management Server tries to poll a device vii Click Apply to add the new default SNMP parameters definition to the Default table To change the position of a row in the Default table i Select a row ii Click the arrows to move the row up or down in the table iii Click Apply to save the new row position e To edit entries in the Default table i Click the field you want to edit ii Edit the information in the field iii Click Apply to save the changes in the table To remove a range from the Default table i Select a range ii Click Delete iii Click Apply to delete the range from the Default table Setting SNMP Access parameters for IP ranges The IP Wildcard tab lets you to configure SNMP access parameters for ranges of devices The Network Management Server tests the IP address of devices to poll against the list of devices in the IP Wildcards list If the IP address matches a range the server uses the range s SNMP access parameters when polling the device The order in the list is important because the SNMP access parameters of the first range in the list that m
140. installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server No license file installed No license file installed No license file installed No license file installed Problems in getting information from the WebLM server No license file installed Problems in getting information from the WebLM server Jar PAP Produ Produ Produ Produ Produ Produ Produ Produ Produ Produ Produ Produ Produ Problems in getting information from the WebLM server Produ Produ Problems in getting information from the WebLM server Problems in getting information from the WebLM server Produ Logs 10318 of 10318 The following table provides a list of the fields in the NM Log Viewer table and an explanation of each field Avaya Integrated Management Network Management Console User Guide November 2010 147 Introduction to the NM Log Viewer Name Description Severity An icon representing the severity of the log B Info Severity amp Warn Severity e U Debug Severity Error Severity amp
141. is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on its Hardware and Software Product s Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this Product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http support avaya com Please note that if you acquired the Product s from an authorized Avaya reseller outside of the United States and Canada the warranty is provided to you by said Avaya reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AV
142. lated topics Names Discovery field descriptions on page 105 Names Discovery field descriptions The following table provides a list of the fields in the Names Discovery page of the Discovery Options dialog box Name Description Update This determines whether Discovery updates the names for nodes already names for listed in the Network Map Possible states are para e Update Discovery updates the names of all discovered nodes User defined names are replaced by the best name discovered Don t Update The names of existing entries in the Network Map are not replaced Select best This determines the order Discovery uses to define names for discovered name nodes Discovery can use the following sources to determine the name of a sequence node IP The IP address of the node SNMP system name The value assigned to the device s sysName MIB e Name Service The name assigned to the node via a Name Service application Avaya Integrated Management Network Management Console User Guide November 2010 105 Discovering your network Name Description Possible orders are IP Discovery uses the IP address of the node as its name e SNMP sysName gt IP If there is an SNMP system name Discovery uses it as the node s name Otherwise Discovery uses the node s IP address Name Service gt SNMP sysName gt IP If there is a Name Service defined name Discovery uses it as the node
143. le if you want to schedule the backup to run on day one after every two months then enter 1 in the Day field and 2 in months s field v Click Start Date under the Range of recurrence section of the dialog box The system displays the calendar Select the start date for the backup vi Do one of the following under the Range of recurrence section of the dialog box e If you want to end the schedule for backup after a fixed number of occurrences select End after occurrences Enter the number or occurrences in this field For example if you want to end the schedule after 15 occurrences enter 15 in this field If you want to end the schedule for backup on a particular date select End by and then click End Date The system displays a calendar Select the end date e If you do not want to specify an end date for the schedule select No end date This is the default option 6 Click Next The system displays the Summary dialog box The Summary dialog box displays the following information e Backup Name This displays the name of the Backup you entered in the Configure Backup Items dialog box Application Types This displays the application you chose to backup in the Configure Backup Items dialog box Backup Destination This displays the backup destination you chose in the Select Backup Destination dialog box 166 Avaya Integrated Management Network Management Console User Guide November 2010 Editing a
144. llowing elements e Menu Bar Menus for accessing the NM Log Viewer functions For more information on the NM Log Viewer menus refer to Appendix A Network Management Menus NM Log Viewer toolbar on page 146 Toolbar buttons for accessing the NM Log Viewer functions e NM Log Viewer table on page 147 Displays the logs in a tabular format in the order they were logged e NM Backup Utility Status Line on page 163 Displays information about the number of logs in the NM Log Viewer Tahir Status Lite Related topics NM Log Viewer toolbar on page 146 NM Log Viewer table on page 147 NM Log Viewer Status Line on page 148 NM Log Viewer toolbar The table below describes the buttons on the NM Log Viewer toolbar and gives you their equivalent menu options 146 Avaya Integrated Management Network Management Console User Guide November 2010 NM Log Viewer window Table 1 NM Log Viewer Toolbar Button Description Menu Item P Filters the information in the log by Severity View gt Filter gt Severity Filter a Opens context sensitive help Help gt Help On NM Log Viewer table By default the NM Log Viewer table lists the logs in the order in which they were logged However you can sort the NM Log Viewer table by any of its fields To sort the NM Log Viewer table by one of its fields click the field s column header To reverse the sort order click the column hea
145. lly E Note You cannot edit the backup jobs that are run immediately To edit a backup job 1 Select the job to edit from the NM Backup job table Click Pi dialog box or select Actions 5 Edit Backup The system displays the Welcome 3 Click Next and navigate to the dialog box where you want to edit 4 Once you finish editing the job click Submit on the Summary dialog box to update the details in the NM Backup job table Avaya Integrated Management Network Management Console User Guide November 2010 167 Introduction to the Avaya NM Backup Utility 168 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 19 Introduction to the Avaya NM Easy Restore Utility NM Easy Restore Utility overview The NM Easy Restore Utility is used to restore the backup taken by the NM Backup Utility For more information on the NM Backup Utility refer to NM Backup Utility overview on page 159 a Note The restore can only be done on the same Network Management server from where the backup was taken Only Windows Administrators can restore the data Launching the NM Easy Restore utility The NM Easy Restore utility can be launched only from the Network Management server To launch the NM Easy Restore Utility From the Network Management server select Start gt All Programs gt Avaya gt Tools gt NM Easy Restore The system displays the NM Easy Restore dialog box Avaya Integrated Man
146. ls menu of Communication Manager e Network Management Console discovers and displays the IP500 V2 Control Unit in IP Office mode e You can select the family of devices to discover from the Discovery Types tab in the Discovery Options dialog box You can select from the following available family of devices Communication Manager Media Gateways And Switches IP Office Phone Partner Devices Others e Support for IP Office Release 6 0 This release provides IP Office 6 0 support in the following Discovery including VoIP SystemView Port Connections Secure Access Administration Fault Monitoring Software Update Manager Provisioning and Installation Manager for IP Office IP Office System Status NM Backup Utility and NM Easy Restore Support for IP Office additional SNMP traps Network Management Console s Event Manager displays all the new traps supported in the IP Office 6 0 firmware Avaya Integrated Management Network Management Console User Guide November 2010 21 Avaya Network Management 22 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 3 Avaya Network Management Server Overview The Avaya Network Management Server communicates with network devices It passes information to the Avaya Network Management Console and handles requests to launch applications In addition the Avaya Network Management Server enables remote sessions of the Avaya Network M
147. mation of the directly connected subnets is automatically added to the 112 Avaya Integrated Management Network Management Console User Guide November 2010 Using the Discovery log subnet list of the discovery window However the system does not try to discover them by default If you do not select this option you can discover only the primary management interface PMI of the supported device Using the Discovery log The progress of the Discovery process is reported in the Discovery log If the Discovery log contains entries an L appears in the status bar of the Discovery window Error entries are bolded in the Discovery log To view the Discovery log do one of the following Click in the Discovery toolbar e Select View gt Discovery Log in the Discovery menu bar The system displays the Discovery log under the Subnets table Related topics Configuring router access parameters on page 113 Saving the Discovery log on page 114 Deleting log entries on page 115 Clearing the Discovery log on page 115 Configuring router access parameters You can configure the SNMP parameters for a router that Discovery could not access This enables the Discovery to search the router s subnets for nodes To change the router access configuration and retry discovering nodes on the subnet Avaya Integrated Management Network Management Console User Guide November2010 113 Discovering your network 1 Click the r
148. ment Console is a java applet running in a browser When you point your browser to the Avaya Network Management Server s IP address a Java applet prepares your browser to communicate with the Avaya Network Management Server A welcome screen opens followed by a password screen Once you enter a valid user name and password the Avaya Network Management Console opens in a special browser window To start Network Management Console 1 Do one of the following a To start a local session of the Network Management Console from the server double click the Avaya Integrated Management link on the Windows desktop The Avaya Integrated Management home page is launched b To start a session of the Network Management Console from a client machine point your web browser to http IP Address where IP Address is the IP address of the Network Management Server The system displays the Avaya Integrated Management home page Avaya Integrated Management Network Management Console User Guide November 2010 27 Avaya Network Management Console introduction Launch Products Maintenance A 5 Software Update Manager A 14 Configuration Backup Restore to NM Backup Utility Provisioning and configuration A Provisioning and Installation Manager Z2 for Gateways ap 7 Provisioning and Installation Manager J for IP Office Administration Ay EF Avaya Site Administration 2 From the Avaya Integrated Manageme
149. ministration operations on the new Extreme devices e Support for Communication Manager Branch Edition formerly known as Distributed Office Release 2 0 Avaya Integrated Management Network Management Console User Guide November 2010 191 Enhancement introduced in previous releases The Network Management Console provides the option of selecting the following Telephony devices to be discovered by the Network Management Console network discovery Communication Manager Branch Edition G430 Media Gateway Communication Manager Branch Edition G450 Media Gateway Communication Manager Branch Edition G430 Telephony Server Communication Manager Branch Edition G450 Telephony Server The Network Management Console supports Add Modify and Delete administration operations on the G430 and G450 Telephony Server devices The Network Management Console displays the G430 and G450 Telephony Servers under Communication Manager Branch Edition branch in the System View The Network Management Console supports trap formatting and Alarm MIB for the G430 and G450 Telephony Server device The Network Management Console displays phones connected to the G430 and G450 Telephony Server in the Port connection table e Support for setting Syslog Server parameters Now with the Enterprise Network Management you can choose to log important events and activities performed within the Enterprise Network to a Syslog host a server or machine that receives syslo
150. minor warning alarms present in the system Red The device interface agent status is Fatal When it is a Avaya Aura Communication Manager SNMP Agent there are one or more major alarms present in the system Off White The device is unmanaged Blue The agent interface does not respond to SNMP Probably caused by an incorrect read community The following diagram outlines the method used by the Network Management to determine the color of a device in the Network Table Avaya Integrated Management Network Management Console User Guide November 2010 71 Avaya Network Management Console Tables Is the device managed Off White Is there at least one reachable IP Unmanaged interface The Agent Status is unreachable or there is no Agent interface Are all interfaces The Agent s status determines the color and status of the device Yellow Okay Warning Table toolbar buttons The table toolbar and search functions are common to the Network table and Dialog area of the Network Management Console This area includes the Alarms table Modules table Interfaces table Registered Endpoints table and the Port Connections table The table below describes the toolbar buttons for the Alarms Modules and Interfaces tables and the Port Connections Registered Endpoints Tables Name Description m Saves the table to a csv file Li Opens the Select Columns list which lets yo
151. n on Event Log Browser menus refer to Appendix A Network Management Menus e Event Log browser toolbar on page 119 Toolbar buttons for accessing the Event log browser functions e Trap table on page 120 An area where a table of traps in the log opens e Event Log Browser Status Line on page 121 Displays information about the number of traps in the Event log browser 118 Avaya Integrated Management Network Management Console User Guide November 2010 Yan 49 79 RD 149 49 76 8 748 ee Po sag naaa Ta wa 149 0970 mi 140 20 78 ma 149 69 TO WI 140 40 Fa 383 ag eg Toe nanasa wa 148 rR nad 140 4970 weh MEE ELESE maga m3 140 970 982 KOL EDES 1490 49 76 WO 148 4970 mg Tana Ta maa 149 09 TO NO 140 00 Ta maa 100 49 70 NI 140 8 70 763 149 6970 MI Nagano mag 149 09 78 wa maaga ya ma Neh ea Tae 140 49 70 mI 100 0270 WI 149 en 75 083 49 49 70 ma 145 49 fo wea Related topics Event Log browser toolbar on page 119 Trap table on page 120 Event Log Browser Status Line on page 121 ta 20710 70 103 anriore 147 350710 79 1892 6710 74 14 CALEA E Samoros turore TOT10 79 162 amrto re ra2 SET1O PG 192 SOP10 P tA2 SEMO PAg sENO 7a I Cla 13 sario Ta N3 SOT10 70 102 TATO PA Ng za710 7 102 OT1O Pa 0 355710 78 1982 GOP10 79 162 karioa GOTI0 70 102 sario re raz ETO GI sorio re ta STO Pa va SEN0J76 157 Seno rea CT 10 79 1432 SAM OA ITITS 28710 79 182 anrora ta Event
152. n page 55 Adding branches in Custom Views on page 55 Modifying branches in Custom Views on page 56 Deleting branches in Custom Views on page 56 Creating Custom Views To create a custom view 1 Select File gt New gt View The system displays the New View dialog box 2 Enter a name for the view in the View Name field E3 Note View names cannot contain periods 3 Enter a description of the view in the Description field 4 Click Apply to add the view to theNetwork Management Console with the top level My Network All devices in the network are added to a branch labeled Unassigned Modifying Custom Views To modify a custom view 1 Click the View Tab refer to VolP system view on page 51 associated with the custom view you want to modify 2 Select Edit 5 Modify View The system displays the Modify View dialog box 3 Change the name for the view in the View Name field GS Note View names cannot contain periods 4 Change the description of the view in the Description field 5 Click Apply to modify the view 54 Avaya Integrated Management Network Management Console User Guide November 2010 Viewing the network tree Deleting Custom Views To delete a custom view 1 Click the View Tab refer to VoIP system view on page 51 associated with the custom view you want to modify 2 Select Edit gt Delete View 3 Click Yes on the confirmation dialog box to delete the custom view Adding bran
153. n the table e To remove a range from the IP Wildcards table i Select a range ii Click Delete iii Click Apply to delete the range from the IP Wildcards table Setting specific IP parameters To view SNMP access parameters for specific devices click the Specific IP s tab on the SNMP Access page of the Options dialog box The system displays the Specific IP s table Do one of the following Avaya Integrated Management Network Management Console User Guide November 2010 39 Avaya Network Management Console introduction e To add a new device to the list i Click Add A new row opens in the Specific IP s table ii Select V1 or V3 from the Type drop down list iii Enter the device s IP address in the IP field iv If you selected V1 in the Type field enter read and write community values in their respective fields v If you selected V3 in the Type field select a user name from the User drop down list The user name must be defined in the Secure Access Administration application For more information refer to the Avaya Secure Access Administration User Guide vi Enter Timeout and Retries values in their respective fields vii Click Apply to add the device to the Specific IP s table e To edit entries in the Specific IP s table i Click the field you want to edit ii Edit the information in the field iii Click Apply to save the changes in the table To remove a device from the Specific IP s table i Selec
154. name or number CM Port Address The Communication Manager port address Port Description The type of port User Name The User Name for the selected phone Avaya Integrated Management Network Management Console User Guide November 2010 79 Avaya Network Manage ment Console Tables Name Description Extension The phone extension number Available for connected phones only URI The SIP URI Available for connected phones only Vian The Vlan for devices supported by the port selected Model The model of the phone connected to the selected device Host IP The IP address of the connected host Host Name The name of the connected IP host if available If the connection is a link to another switch the name value is Backbone Host MAC The MAC address of the connected host Opening the Registered Endpoints table The Registered Endpoints table displays details about the phones controlled by the selected node in the tree To open the Registered Endpoints table AA OO N gt Result Open the Find dialog box refer to Searching the Tree on page 57 In the Search area select Endpoints In the Search Options area select the desired option to target a device Click Find The system displays the Port Connections Registered Endpoints dialog box and displays the Registered Endpoints table for the selected device You can choose the parameters display
155. nd to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners and Linux is a registered trademark of Linus Torvalds Downloading Documentation For the most current versions of Documentation see the Avaya Support Web site http support avaya com Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your Product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http support avaya com Avaya Integrated Management Network Management Console User Guide November 2010 3 4 Avaya Integrated Management Network Management Console User Guide November 2010 Contents aa naa ea ee 11 mon a sda a ncaa gals etait na an AN 11 PUROS AA eas 11 Chapter 2 Avaya Network Management 13 Aaya Network Management CVS is eis cance SN NINA 13 Avaya Network Monagement Bean akn 14 Aia Network Management SO mas GAGANA KAN ai SANA NN IAN 15 Avaya Network Management anna 16 MERNO E oa E N E T NA GA 17 DOO O a AA AN NAAN AABANG Pn PN nan AN AA 17 a a AA ARA PA AAP NA Nena ee eRe 18 Atle AU TE sa AA aaa 19 Chapter 3 Avaya Network Management Server X momo 23 Bea LAN RA NN PNP BNN PRN ANA AHA 23 Starting the Avaya Network Manag
156. nhancements in the Network Management Console application e The following name changes are done to applications in the Avaya Integrated Management product Old Name New Name Enterprise Network Management Network Management Avaya Communication Manager Avaya Aura Communication Manager Avaya Aura Communication Manager Avaya Aura Communication Manager Branch Edition Branch Communication Manager Branch Edition Branch Central Manager Central Manager Configuration Backup and Restore Configuration Backup Restore Manager System Management Performance and Administration Administration Tools Site Administration ENM Backup Utility NM Backup Utility ENM Easy Restore NM Easy Restore ENM Log Viewer NM Log Viewer e Support for Avaya Aura9Communication Manager Release 5 2 1 Network Management Console supports the following functions on Communication Manager Release 5 2 1 Discovery and display of devices in the Device Type view Proper correlation of devices in the VoIP System View Basic administration tasks such as Adding Deleting and Modifying devices Network Discovery Wizard Avaya Integrated Management Network Management Console User Guide November 2010 187 Enhancement introduced in previous releases e This release supports Avaya Aura Communication Manager running on the Next Gen 8800 server platform in simplex and duplex modes Support for the new platform Next Gen S85x
157. nsists of the following elements e Menu bar Menus for accessing the AvayaNetwork Management Console management functions e Toolbar on page 30 Toolbar buttons for accessing the AvayaNetwork Management Console management functions e Network Tree on page 32 A resizeable window containing a hierarchical representation of the Network Map e View Tabs Tabs for switching between the various views of the network e Interfaces Tab on page 32 Displays a table where details about the branches and nodes in the Network Tree are displayed e Alarms Tab on page 32 Displays a table where alarms reported for devices on the network are displayed e Modules Tab on page 32 Displays a table where a list of modules and the module type are displayed e Dialog area on page 32 A resizeable window where all dialog boxes open e Status Bar on page 33 Displays information about the current AvayaNetwork Management Console session Avaya Integrated Management Network Management Console User Guide November 2010 29 Avaya Network Management Console introduction The following figure shows the user interface with its various parts labeled 118900 13517 00 1 Devices IB 0 Cevees 198 27 1820 1 Dewes 11677 1830 2 bean Network 19677 1464 1 Devices IB ok SF 1 Devices Tree EFTTA 1 Deces 135 27 1180 Devers Network 135 27 1888 1 beces Tabie 135 27 155128 1 Dewees 167 NGO 1 Devices 1577 sena 1 Devices 126 27 9
158. nsole User Guide November 2010 137 Managing events Adding command line parameters to the script To add command line parameters to the script 1 Do one of the following e Enter the parameters manually in the Execute Script field e Click Options The system displays the Script Parameters dialog box 2 Select the check box next to the parameters you want to add to the command 3 Click Apply The Script Parameters dialog box closes and the selected parameters are inserted in the Execute Script field In addition you can add command line parameters specific to your system For example the command print report printer BOSTON SA Se f may send the command print report printer BOSTON 213 21 70 142 Major Bus 10 internal clock fault to your computer a Note The Network Management is not responsible for validating any assigned scripts or ensuring that they can receive command line parameters Related topics Command line variables on page 138 Command line variables Parameter Variable Description IP Address A The IP address of the device from which the event was sent SysOld n e The SysOld of the device followed by n for predefined events or 0 n for vendor specific events where n is the event code Severity s The severity of the event Event Message f A formatted message describing the event 138 Avaya Integrated Management Network Management Console User Guide November
159. nt home page click the Network Management Console link to launch Network Management Console 3 The system displays a window requesting your user name and password 4 Enter your user name and password and click OK The system displays the Network Management Console window Remote access and security You can access the Avaya Network Management Console from any computer using a web browser The web server is configured to work with HTTPS and login to the Avaya Network Management Console requires authentication This allows only authorized users to access the Avaya Network Management Console remotely The Avaya Network Management Console communicates with devices using SNMP Only the SNMPv3 protocol is encrypted and requires authentication It is therefore highly recommended that you use the SNMPv3 protocol 28 Avaya Integrated Management Network Management Console User Guide November 2010 Changing passwords Changing passwords You can change the password of logged in user through the Network Management Console To change the password of logged in user 1 Select Actions gt Change Password The system displays the Password Change dialog box Enter your old password in the Old Password field Enter your new password in the New Password field Enter your new password in the Confirm Password field a A OO N Click the Save Changes button Avaya Network Management Console user interface The user interface co
160. nt tool designed for monitoring the performance and viewing faults on theAvaya Media Servers and Gateways and upgraded DEFINITY servers E Note TheAvaya Fault and Performance Manager is part of Avaya Integrated Management To launch the main Avaya Fault and Performance Manager window select Tools gt Voice Applications gt Avaya Fault and Performance Manager with no device selected The system displays the main Avaya Fault and Performance Manager window To launch the Avaya Fault and Performance Manager on an appropriate device 1 Select an appropriate managed device 2 Select Tools gt Voice Applications gt Avaya Fault and Performance Manager The Avaya Fault and Performance Manager opens on the selected device Launching Avaya Voice Announcement Manager The Avaya Voice Announcement Manager is a system management tool designed for Voice Announcements over LAN VAL on Avaya switches that support VAL E Note The Avaya Voice Announcement Manager is part of Avayalntegrated Management To launch the main Avaya Voice Announcement Manager window select Tools gt Voice Applications gt Avaya Voice Announcement Manager with no device selected The system displays the main Avaya Voice Announcement Manager window To launch the Avaya Voice Announcement Manager on an appropriate Voice Announcement board 1 Select an appropriate Voice Announcement board 2 Do one of the following a Select Tools gt Voice Appli
161. of the selected device type in the Event table Filtering by acknowledged To filter acknowledged events do one of the following 1 Perform the following steps a Select View gt Filter gt Acknowledge Filter The system displays the Acknowledged Filter dialog box b Select the check box next to the Acknowledgement statuses of the events you want displayed in the Event table 132 Avaya Integrated Management Network Management Console User Guide November 2010 Acknowledging events c Click Apply to display events with the selected Acknowledgement statuses in the Event table 2 Click and then click the Ack column of an event with the desired Acknowledgement to display events with the same value in the Acknowledged field in the Events table Viewing all events To cancel the current filtering options and view all events in the Event table Select View gt Filter gt No Filter Acknowledging events It is useful to acknowledge events of which you are aware even if you do not want to delete them This can help focus your interest on events that you have not yet seen To acknowledge an event 1 Select an event To select multiple events press Ctr1 while selecting additional events To select all events select Edit gt Select All 2 Do one of the following Click LP e Select Edit gt Acknowledge e Click the Acknowledge Icon field in a event that was not yet acknowledged The event is m
162. og box b Select the category of the devices from which you want to view events from the listbox c Click Apply to display events from the selected category in the Event table 2 Click 7 and click the Category column of an event from the desired device to display events from the selected category in the Event table Filtering by IP address To filter by IP address do one of the following 1 Perform the following steps a Select View gt Filter gt IP Address Filter The system displays the IP Address Filter dialog box b Select the IP addresses of the devices from which you want to view events from the listbox Avaya Integrated Management Network Management Console User Guide November 2010 131 Managing events c Click Apply to display events from the selected IP addresses in the Event table 2 Click P and then click the From column of an event from the desired device to display events from the selected IP address in the Event table Filtering by device type To filter by device type do one of the following 1 Perform the following steps a Select View gt Filter gt Device Type Filter The system displays the Device Type Filter dialog box b Select device types from the listbox c Click Apply to display events from devices of the selected types in the Event table 2 lt Click 2 and click the Device Type column of an event from the desired device type to display events from devices
163. olbar CISCOVELY oo menanam 98 event configuration oooooooocccs 122 event log broWSEr oooWo WcoW WWW 119 TOOIDAN AA AA 30 72 82 126 November 2010 ACTION NIStiwid sdsadasieddeaandasdaddedarsindetaaediersaraaddeetaas 126 AlarMS table sii hitomi aa mn NAA a anakan 72 interfaces table nia TZ modules table Woo 72 port connections table aa T2 port inventory table 1 111 82 registered endpoints table ioooooo 72 TOOMIDS AA APA 33 Trap HNS an 2 hina EN Mean adah 120 Trap table NG IS AG uni ladkan 120 SAVING oeiia e TE E AE EE 135 traps COSTING anan akan mn 134 Traps acknowledging WWW mma 133 NANG aaa AGA ANA AANO 130 VIEWING Nian KAT BAGAN 433 viewing al aaa aaa ha 133 Tree VIEW aNG GAGA 32 49 57 SEA AA 57 U User Administration Actions MENU sssrinin a aa laka 178 user interface event configuration window ioooo 121 event log browser iioooooooooWooo Woo oo 118 vent Managen asii aieiaa 118 user Interface network tabl us inisinia 32 User interface ACTON St snan a ANa 125 User Interface oooooo 29 30 32 33 alarms table sides osn maba naas 32 dialog area en 32 modules table ooooooWoo 32 Status Daf aNG aa 33 Avaya Integrated Management Network Management Console User Guide tOOIDAT ucenia an MAN adah 30 LOOM PS andini nina ena aah 33 TEC VIEW maa naaa AGA AN
164. order click the column header again The following table provides a list of the fields in the Quick Log Viewer table and explanation of each field Name Description Serial number of the log in the table Severity Severity level of the log e WARN e ERROR e INFO e FATAL e DEBUG Application Name of the application User Name of the user Event Type The type of event occured Message Description of the log Date Time Date and time of the log Quick Log Viewer toolbar The table below describes the buttons on the Quick Log Viewer toolbar Name Description x To delete the selected log from the Quick Log Viewer table NG To clear all the logs from theQuick Log Viewer table inl To save the log entries in the table to a file a To activate context sensitive help El To set the number of logs to be maintained 154 Avaya Integrated Management Network Management Console User Guide November 2010 Launching the Quick Log Viewer Avaya Integrated Management Network Management Console User Guide November 2010 155 Introduction to the Quick Log Viewer 156 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 17 Managing logs in the Quick Log Viewer Setting the number of Quick Logs to manage You can select the number of Quick Logs to be managed using the Quick Log Options button on the Quick Log Viewer toolbar To set t
165. ork Management MenusS oo Woman 173 Para Network Management Console MENU an hulu nilam 173 Avaya Network Management Console File MENU ana ana asaan 173 Avaya Network Management Console Edit MEMU o o cooo ooooo ooooooooo mcm imanmu 174 AvayaNetwork Management Console View Menu Woro Wook 174 Avaya Network Management Console Actions Menu ooooooo oo oma 175 Avaya Network Management Console Tools Menu ooooooooo W oWoWoWo W WWW Wo Wan 175 Avaya Network Management Console Help MANUGANG 176 Be Kn ena cee a ae Sa ar as a a I ga 177 BA al AA na Nan PAT 177 Ben EOM en 177 NEE Ven MENG GAGA AA AA ERA AG 178 Decaan N ba ss 178 Bese oUF te AA AA ree rere meer reeeeecrer 178 Event Lge Bier O abs a Aa eI ROE 178 Evom Log Se na eae eee 179 Even ele ETA OT E W MN an ma ma rt Serene rte Teer Ee ETE mer te epee NA 179 En Log rcs ia Naa 179 Eyent Log Browser Help Mem as aa ban 180 AL CLAN a a AA 180 Event Coni GL al PA a a tae aa ral NIS 180 Avaya Integrated Management Network Management Console User Guide November 2010 9 Eyer Coriguradon Edi MOM an asain ANN 181 Even Lean Wools aa a 181 Event aA FoP KA AAL BN AN BA 181 Kan LU MOMUS na NA BA mma 181 Anon List File MORE ana Me A a Bam AA 182 Accion Let Edit Momissena casas ncaa ae ae 182 KLANG ni etry torr an Tyr AG 182 Pore Belt Halip Monti anna 182 Mn sa N ANN NN ese 183 NI Lg ier Fie Naa NAGANA RA NANA Bun 183 Nang Naa BANTUGAN A 183 kapo be O ANC AA AA AA Ban
166. ork Map they are saved in the map s Postgres database Devices can be imported into a Network Map from a text file In addition you can export the Network Map for use with other applications For more information on exporting the current Network Map refer to Exporting the Network Map on page 88 Creating a Network Map To create a new Network Map 1 Select File gt New gt New Map The system displays the Create New Map dialog box 2 Enter a name for the file in the New map name field 3 Click OK to create a new Network Map 4 Add subnets and devices to the Network Map using one of the following methods e Discovery For more information refer to Discovery of subnets and nodes on page 108 Manual Entry For more information refer to Manually adding devices on page 76 Importing For more information refer to Importing devices into the Network Map on page 87 Related topics Opening a Network Map on page 86 Avaya Integrated Management Network Management Console User Guide November 2010 85 Network Maps Saving a Network Map to a different name on page 86 Printing a Network Map on page 86 Deleting a Network Map on page 87 Opening a Network Map To open a Network Map 1 Select File gt Open map The system displays the Open Map dialog box 2 Select a Network Map from the list 3 Click Open The system displays the selected Network Map Saving a Network Map to a diff
167. ormation and various other files The Network Management Console backup also includes the settings for the Secure Access Administration Configuration Backup Restore and Software Update Manager applications The Provisioning and Installation Manager for Gateways and Provisioning and Installation Manager for IP Office back up add their configuration files as well The database back up includes the Network Management Console AIM Admin PIM and User Admin databases Installation specific information such as SSO Configuration files licensing information IM application jobs environment and binary files software libraries etc are also bundled with the backup archive Avaya Integrated Management Network Management Console User Guide November 2010 159 Introduction to the Avaya NM Backup Utility Launching the NM Backup Utility You can launch the NM Backup Utility window from the Integrated Management Launch Page or from the Network Management Console window To launch the NM Backup Utility do one of the following 1 Click NM Backup Utility from the Integrated Management launch page 2 Select Tools gt Avaya NM Backup Utility from the Network Management Console window NM Backup Utility window TheNM Backup Utility user interface consists of the following elements e Menu Bar For more information on the NM Backup Utility menus refer to Appendix A Network Management Menus e NM Backup Utility toolbar on page 161 Toolb
168. ort Networks PNs Displays the PNs that are controlled by the Communication Manager Carriers that are part of the selected PN are listed under that PN 52 Avaya Integrated Management Network Management Console User Guide November 2010 Viewing the network tree e Enterprise Survivability Servers ESSs Displays the ESSs for the Communication Manager If the ESS controls some of the PNs in the tree because they lost connectivity with the Communication Manager these PNs appear directly under the ESS rather than under the Communication Manager e Local Survivable Processors LSPs Display the LSPs for the Communication Manager e Voice Adjuncts Displays Voice Adjuncts for the Communication Manager e Media Gateways MGs Only appear for Communication Managers if the Communication Manager is running in processor ethernet mode When you click an MG all IP phones physically connected to the MG are displayed in the Port Connections Table e PNs Displays the PNs that are controlled by the Communication Manager Under each PN the list of cabinets associated with the selected PN are displayed showing the cabinet number and letter for each device The IP Office branch displays all IP Office devices It supports the following types of devices IP406V2 IP412 IP500 IP500V2 IP Office mode Small Office 4T 4A 8DS Small Office 2T 4A and Small Office 4T 8A The Other branch splits into three The Unaffiliated branch displays a li
169. outer s access error message in the Discovery log The system displays the Router Access Configuration dialog box 2 Change some of the router access configuration parameters 3 Click OK The router access configuration is changed and Discovery tries to find nodes on the subnet The dialog box contains the router access error message and the current router access configuration parameters Related topics Router Access Configuration field descriptions on page 114 Router Access Configuration field descriptions The following table provides a list of the fields in the Router Access Configuration dialog box Name Description SNMP The SNMP protocol Possible SNMP protocols are e SNMPv1 e SNMPv3 Read community The read community of the router Only applicable for SNMP protocol V1 Write community The write community of the router Only applicable for SNMP protocol V1 User A user name as defined in the Secure Access Administration application Only applicable for SNMP protocol V3 Retries The number of times Discovery pings the router with no response before giving up Timeout The amount of time in milliseconds Discovery pings the router milliseconds with no response before timing out Saving the Discovery log To save the Discovery log to a file 114 Avaya Integrated Management Network Management Console User Guide November 2010 Using the Discovery log 1 Click next to the Di
170. ovides information for all ports endpoints and their associated devices over multiple devices on the network The Inventory filter enables you to search the Inventory table and to refine the information displayed To open the Inventory table Select View gt Inventory The system displays the Inventory table Click the appropriate tab The available tabs are Ports and Endpoints Related topics Inventory table toolbar on page 82 Inventory table parameters on page 82 Filtering the inventory table on page 84 Choosing Inventory table parameters to display on page 84 Avaya Integrated Management Network Management Console User Guide November 2010 81 Avaya Network Management Console Tables Inventory table toolbar The table below describes the buttons on the Inventory table Name Description m Saves the Inventory table toa csv file Aa Opens the Select Columns list which lets you select which columns to view in the Inventory Table Scrolls back through the Inventory pages when there are multiple page entries There is a maximum of 1000 entries per page 4 Scrolls forward through the Inventory pages when there are multiple page entries There is a maximum of 1000 entries per page gt Opens the filter function which lets you enter criteria for which to search in the Inventory table sa Turn On Filtering Applies filter criteria specified in the filter row This button only appears
171. p up message Script If selected the action includes running a script Audio If selected the action includes an audible message E mail If selected the action includes sending an e mail 83 Note When running the Network Management from a remote station the Action table is read only Action Form Area The Action Form area is where the Add Action and Modify Action dialog boxes open For information on the fields in the Add Action and Modify Action dialog boxes refer to Action fields on page 137 Closing the Event Manager To close the Event Manager Select File 5 Exit The Event Manager closes Avaya Integrated Management Network Management Console User Guide November 2010 127 Introduction to the Event Manager 128 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 13 Managing events Configuring the Event Log to discard or archive old events The Event Log can hold up to 10 000 events When this limit is reached events must be removed from the Event Log to provide room for new events You can configure the Network Management to either discard old events or archive them ao Note By default when the Event Log holds 10 000 events the oldest 1 000 events are discarded ao Note Archived events are appended to the event archive To configure the method Network Management uses to clean up the Event Log 1 Select File gt Option The system displays the Event Log Options
172. ping the device This helps you to determine whether the cause of the problem is related to the device s SNMP parameters or to a general communication problem with the device To PING a managed device 1 Select the device 2 Do one of the following a Select Tools gt Ping The results of the PING appear in the Command window b Right click the device and select Ping from the menu that appears Launching an SSH session Prerequisites You can connect to a device using an SSH session To launch an SSH session you need to set the path to the SSH client application in the Configuration Utility tool This is a one time activity You do not have to repeat this procedure each time you want to connect to a device using SSH To set the path 62 Avaya Integrated Management Network Management Console User Guide November 2010 Device applications that can be launched from Network Management Console 1 In the Network Management server select Start gt Programs gt Avaya gt Tools gt Configure Integrated Management The system displays the Configure Utility dialog box 2 Click the AIM Information tab 3 Inthe Path to SSH client application field enter the directory path where you have installed the SSH client application For example if you have installed the SSH client in C Program Files SSH and the application exe file is inside the SSH folder enter c Program Files SSH SSH exe in Path to SSH client application fiel
173. pplication that allows you to view the devices in your network The Avaya Network Management Console also provides a platform from which you can launch applications to manage network devices and monitor the traffic on your network In addition the Avaya Network Management provides a Discovery service that can search your network for devices and an Event Log that reports network events The Avaya Network Management uses a client server architecture enabling multiple users to access the Avaya Network Management Server simultaneously Web based technology provides a method for accessing and managing your network from any computer with Internet access The figure below illustrates the flow of information between the different components that comprise the Avaya Network Management and the Avaya Network Management applications Avaya Integrated Management Network Management Console User Guide November 2010 13 Avaya Network Management Ponpe or Naya Nat AA Maree ort rio on Dri z a a map Maray mam NG AIN NAY a ert ner Mrapen Yue Manage ort a pn AE an keme Axen wrt ert aa Maa NG N Down Manager z i aero ot wer ox m wave A ietan oo Appi or Anei When the Avaya Network Management Server is launched it runs a number of daemons which poll the network devices listed in the default Network Map to determine their status and updates their colors in the Avaya Network Management Console View Area You can manage
174. pressly stated otherwise no use should be made of materials on this site the Documentation Software or Hardware provided by Avaya All content on this site the documentation and the Product provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software unless expressly authorized by Avaya Unauthorized reproduction transmission dissemination storage and or use without November 2010 the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third party components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support av
175. propriate managed telephony device If you select a Communication Manager Media Server the Site Administration connects to the device and opens the appropriate form for the server If you select an IP phone theSite Administration connects to the Communication Manager Media Server controlling the selected phone and opens the appropriate form for the phone s extension Launching Avaya MultiSite Administration The Avaya MultiSite Administration is a system management tool designed for configuration of the Avaya Aura Communication Manager Media Servers and Media Gateways and upgraded DEFINITY servers Note The Avaya MultiSite Administration is part of Avaya Integrated Management To launch the main Avaya MultiSite Administration window Select Tools gt Voice Applications gt Avaya MultiSite Administration with no device selected The system displays the main Avaya MultiSite Administration window To launch the Avaya MultiSite Administration on an appropriate device 1 Select an appropriate managed device 2 Select Tools gt Voice Applications gt Avaya MultiSite Administration The Avaya MultiSite Administration opens on the selected device 64 Avaya Integrated Management Network Management Console User Guide November 2010 Device applications that can be launched from Network Management Console Launching Avaya Fault and Performance Manager The Avaya Fault and Performance Manager is a system manageme
176. py of the Software on a number of Servers up to the number indicated by Avaya provided that the performance capacity of the Server s does not exceed the performance capacity specified for the Software End User may not re install or operate the Software on Server s with a larger performance capacity without Avaya s prior consent and payment of an upgrade fee Named User License NU End User may i install and use the Software on a single Designated Processor or Server per authorized Named User defined below or ii install and use the Software on a Server so long as only authorized Named Users access and use the Software Named User means a user or device that has been expressly authorized by Avaya to access and use the Software At Avaya s sole discretion a Named User may be without limitation designated by name corporate function e g webmaster or helpdesk an e mail or voice mail account in the name of a person or corporate function or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software Shrinkwrap License SR Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements such as shrinkwrap or clickthrough license accompanying or applicable to the Software Shrinkwrap License see Third party Components for more information Copyright Except where ex
177. r 2010 The following are the fields in the Endpoints tab of the Inventory Table and their descriptions 83 Avaya Network Management Console Tables Filtering the inventory table To filter the inventory table 1 Click the Turn On Filtering button to display a new row in the Inventory table highlighted in blue 2 In the new row enter the filter criteria in the column you want to search Q Note Search by substring only You can enter more than one substring 3 Click the Filter button to display search results Choosing Inventory table parameters to display You can choose which parameters to display in the Inventory Table To select the parameters you wish to view 1 Click to display a list of available parameters 2 Select the parameters that you wish to display in the Inventory Table The display is updated automatically as soon as the column is selected 3 Click m to hide the list of available parameters 84 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 8 Network Maps Network maps overview The Network Map is the set of devices that can be viewed in the Avaya Network Management Console The database lets you store information on the devices found in a Network Map You can create a number of Network Maps and save them in the database This can be useful in maintaining backups when major changes are made to the Network Map When changes are made to a Netw
178. r can notify multiple management hosts of network events It can also open a pop up message play a sound file or send an e mail to notify managers of important network events In addition you can configure a network event to trigger a predefined script The Event Configuration window of the Event Manager provides a method for defining actions and assigning actions to specific traps Viewing the Event Manager To view the Event Manager do one of the following f Click BI e Select Actions gt Event Manager The system displays the Event Manager showing the Event Log browser Avaya Integrated Management Network Management Console User Guide November 2010 117 Introduction to the Event Manager Event Manager window The Event Manager consists of the Event log browser window Event Configuration window and Action List window Use the tabs at the top of the Event Manager to switch between the Event log browser and Event Configuration windows The Action List window can only be viewed from the Event Configuration window Related topics Event log browser window on page 118 Event Configuration window on page 121 Action List window on page 125 Event log browser window The Event log browser window consists of the following elements e Event Manager Tabs Tabs for switching between the Event log browser and the Event Configuration window e Menu bar Menus for accessing Event log browser functions For more informatio
179. rn the values to the default settings click Default Selecting a Default Map The Default Map tab of the Network Management Console Options dialog box enables you to select the Network Map that is used when the Network Management Server starts This is useful if there are multiple Network Maps and you want to open a particular map when the Network Management Server starts To select a default Network Map 1 Click the Default Map tab at the top of the Options dialog box 2 Select a Network Map from the Default map name drop down list 3 Click Apply The selected map is now the default Network Map Setting Read Write defaults The Read Write Defaults tab of the Network Management Console s Options dialog box helps you set the default read write permissions To set read write defaults Avaya Integrated Management Network Management Console User Guide November 2010 41 Avaya Network Management Console introduction Click the Read Write Defaults tab at the top of the Options dialog box The system displays the Read Write Defaults defaults options Select Allow Read Write request to allow a user to request read write permission If this option is not selected then the first console opened receives read write permission Any other console window that requests read write permission is refused Enter the interval of time in seconds in the Timeout sec field that the holder of the read write permission is allotted to
180. row in a table The following table shows symbols that appear at the start of a row with their corresponding explanations Name Description p The row is a new entry x The row is to be deleted y The row has been modified 46 Avaya Integrated Management Network Management Console User Guide November 2010 Accessing Avaya Network Management Console help Accessing Avaya Network Management Console help This section explains how to use the on line help in AvayaNetwork Management Console The on line help can be opened to the contents page or directly to a topic of interest To access the help do one of the following To open the help to the contents page select Help gt Contents The online help opens to the contents page e To open the help directly to a topic of interest i Do one of the following j Click A 2 Select Help gt Help On The cursor changes to the shape of an arrow with a question mark ii Click a point of interest in the AvayaNetwork Management Console The help opens to a topic explaining the clicked feature Result 6 Note Web Help in Device Manager Application is available only for G430 Device Manager All of the other Device Managers G250 G350 G450 C360 P330 continue to use the Java Help Avaya Integrated Management Network Management Console User Guide November 2010 47 Avaya Network Management Console introduction 48 Avaya Integrated Management Network Mana
181. rror Occasionally while opening large Network Management application log files around 10 MB size you may encounter the OutOfMemory error The NM Log Viewer window does not respond for a long time over 20 seconds To fix this error 1 Open the Java console To open Java console do one of the following e Right click the java icon on the system tray and click Open Control Panel Avaya Integrated Management Network Management Console User Guide November 2010 151 Managing Logs in the NM Log Viewer e Select Start gt Control Panel gt Java The system displays the Java Control Panel dialog box 2 Click the Java tab 3 Click View under the Java Applet Runtime Settings area of the Java Control Panel dialog box The system displays the Java Runtime Settings dialog box 4 Double click the Java Runtime Parameters text box in the table for version 1 6 0 16 Network Management 6 0 uses JRE version 1 6 0 16 The cursor is shown on the text box and you can now enter the runtime parameters 5 The default maximum heap size for JRE 1 6 0 16 is 64MB Increase the heap size to 128MB or higher using the Xmx128m option The command line java parameter for setting the maximum heap size is as below Xmx lt size gt set maximum Java heap size 6 Click OK xi Note The NM Log Viewer cannot open log files on the server if it is launched from a client machine The logs need to be available locally oron a shared network drive The
182. s in the IP Wildcards list the default SNMP access parameters are used Related topics Configuring default SNMP access parameters on page 37 Setting SNMP Access parameters for IP ranges on page 38 Setting specific IP parameters on page 39 Configuring default SNMP access parameters The Default table lets you configure multiple default SNMP communities If no Specific IP definition and IP Wildcards match the IP address to be polled the Network Management Server tests the addresses of the devices against the list of definitions in the Default list The order of the list in the table is important because the SNMP access parameters of the first rule in the list that matches a device s SNMP access parameters are used for that device To view the list of default SNMP access parameters click the Default tab on the SNMP Access page of the Options dialog box The system displays the Default table Do one of the following e To add a new set of SNMP default parameters to the list i Click Add A new row opens in the Default table ii Select V1 or V3 from the Type drop down list iii If you selected V1 in the Type field enter Read and Write community values in their respective fields Avaya Integrated Management Network Management Console User Guide November 2010 37 Avaya Network Management Console introduction iv If you selected V3 in the Type field select a user name from the User drop down list The user name must be def
183. s release the sequence of the discovery process has changed This helps in enhancing the speed of the IP Phone data discovery The new discovery sequence is a IP discovery b System View discovery c IP phone data discovery d Port connection discovery In this release the Discover check box in the Network Management Console s File gt Options gt CM Servers Password tab has been renamed to Discover Phones The label Discover was misleading This check box is used to discover phones associated with 188 Avaya Integrated Management Network Management Console User Guide November 2010 Enhancements introduced in Release 5 2 Service Pack 2 the Avaya Aura Communication Manager Even if you do not select the check box the Communication Manager is discovered and displayed in the Network Management Console view 3 Note The state of the check box does not affect Software Update Manager s operation e From this release you can configure a maximum of five user defined applications or tools link to appear on the Integrated Management launch page To add links a In the Network Management Server select Start 5 All Programs 5 Avaya 5 Tools gt Configure Avaya Integrated Management b Click the Other URL Information tab c In the Name field enter the name of the application or tool you want to add to the launch page d In the URL field enter the URL of the application or tool e Click Save f Click Exit You can
184. scasscedivdads sraachenrnesssnaadavecishasaadaacdusasaanoadens 75 N network QISCOVETING Mariana ken ani na 101 Network Management menus i oooooWmo 173 Network Map creating 2 22 eee ee cece eeeceeeeeeeeceaeeeaeeaeceaeceeeeeeeeeeeeeteees 85 exporting devices to CSV file i oo 88 managing objects oooooWoWo Woow oom 75 OPENING ke anda enam nanda 86 OVEIVIEW aaa 17 PANUNG diesseis 86 SAVING MOA NANG AGA 86 selecting default oo orcoWo mo 41 Network Map Printing 57 Network Maps Introduction oooo naa 85 Network Table oo oooWoooc 32 69 71 alarms table oooooooa 32 COONS ana AA Pa An 71 fields ae eta AN a en na anda 69 interfaces tab ooooooo 69 modules table oo 32 Network tree nan 49 Network view area USING ooooWooWoW 69 81 Network wide applications ooooooo 67 NM Backup Utility Action MENU oooooo aan 185 Avaya Integrated Management Network Management Console User Guide Edit MENU dn ed na halaman akan anda aan 184 editing a backup job iooooooo WooWoWoWomoW 167 File MON niens nin 184 Help MENU Naan nana AA AA aaa 185 MENU Sa aha Nak aaa 184 NM Backup Utility Options Dialog Box Parameters 163 NM Easy Restore 169 NM Log Viewer ulanan 145 183 184 Edit MENU AGA 183 Fale MOA alien kabeh anna 183 Help MENU u a 184 NM on a Microsoft Win
185. scovery log The system displays the Save As dialog box 2 Enter a filename and browse to the directory in which to save the file 3 Click Save Deleting log entries To delete a log entry 1 Select an entry To select multiple entry press Ctr1 while selecting additional entries 2 Click x next to the Discovery Log to delete the selected entries from the Discovery Log Clearing the Discovery log To clear all entries from the Discovery Log 1 Click next to the Discovery Log 2 Confirm your selection to clear the Discovery Log Avaya Integrated Management Network Management Console User Guide November 2010 115 Discovering your network 116 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 12 Introduction to the Event Manager Event Manager overview Device agents send SNMP traps to theAvaya Network Management Server These are received by the Event Manager The Event Manager can be viewed using the Avaya Network Management Console The Event log browser window of the Event Manager provides a list of traps in a table Each row contains information about a single trap CA Note To receive device traps in Event Manager include theAvaya Network Management Server on the list of each device s trap managers For information on configuring the Avaya Network Management Server as a trap manager refer to the device s User Guide or on line help In addition the Event Manage
186. scovery log area The area under the Subnets table is where the Discovery log opens This area can be resized by dragging the horizontal splitter bar with the mouse When the Discovery log is closed the log area disappears and the Subnets table expands to take its place Discovery status bar The Discovery status bar provides information about the current Discovery including e Current Discovery Phase The phase of the current Discovery Possible phases are a Ready There is no Discovery in progress b Discovering Devices Discovery is searching for subnets and routers e Devices The total number of devices found in the current Discovery e Entries in the Log If there are entries in the Discovery log the letter L appears in the status bar For information on viewing the Discovery log refer to Using the Discovery log on page 113 e Changes Found If Discovery found subnets and or nodes that are not in the current database the letter D appears in the status bar Closing the Discovery window To close the Discovery window Select File gt Exit The Discovery window closes 100 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 11 Discovering your network This section provides detailed instructions on how to use the Avaya Network Management Console IP Discovery feature You can use the IP Discovery feature to discover all the supported nodes on your network Th
187. se DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Concurrent User License CU End User may install and use the Software on multiple Designated Processors or one or more Servers so long as only the licensed number of Units are accessing and using the Software at any given time A Unit means the unit on which Avaya at its sole discretion bases the pricing of its licenses and can be without limitation an agent port or user an e mail or voice mail account in the name of a person or corporate function e g webmaster or helpdesk or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software Units may be linked to a specific identified Server Database License DL End User may install and use each copy of the Software on one Server or on multiple Servers provided that each of the Servers on which the Software is installed communicate with no more than a single instance of the same database CPU License CP End User may install and use each co
188. sion Release read write permission for your console session Avaya Network Management Console Tools Menu Name Description Voice Applications Provides access to the following submenus e Site Administration Connects to the switch controlling a supported voice device and opens the appropriate form e Avaya MultiSite Administration Launches the Avaya MultiSite Administration e Avaya Avaya Fault and Performance Manager Launches the Avaya Avaya Fault and Performance Manager e Avaya Voice Announcement Manager Launches the Avaya Voice Announcement Manager Avaya Software Update Launches the Avaya Software Update Manager Manager Avaya Provisioning and Launches the Avaya Provisioning and Installation Manager Installation Manager for Gateways Avaya Integrated Management Network Management Console User Guide November 2010 175 Network Management menus Name Description Avaya Provisioning and Launches Avaya Provisioning and Installation Manager for Installation Manager for IPO IP Office Devices Devices Avaya SMON Manager Launches the Avaya SMON Manager Avaya Device Manager Launches the Device Manager for the selected device Avaya NM Backup Utility Launches the NM Backup Utility wizard Avaya Configuration Launches the Avaya Configuration Backup Restore Backup Restore Polycom GMS Launches the Polycom GMS for the selected Polycom devi
189. st of MGs whose affiliation with a Avaya Aura Communication Manager media server cannot be determined If you click an MG IP phones physically connected to the MG are displayed in the Port Connections Table The Remote Controller branch displays all MGs for which the controller could be found but the controller s association with the Communication Manager could not be determined The ESS branch displays a list of ESSs whose affiliation with the Avaya Aura Communication Manager media server cannot be determined E Note To refresh the Port Connections or Endpoints table for connections or endpoints attached to a specific device right click that device in the tree and select Refresh Connections Custom Views The Network Management Console helps you create custom views of your network This lets you design a view of your network based on criteria that are important to you For example you can design a custom view based on the location of devices or based on the functions that devices perform that is backbone switches servers important users and so on This can help you focus on a particular set of devices 6 Note Copy Cut and Paste functions are allowed in Custom Views only Related topics Creating Custom Views on page 54 Avaya Integrated Management Network Management Console User Guide November 2010 53 Avaya Network Management Console Network Tree Modifying Custom Views on page 54 Deleting Custom Views o
190. t a device ii Click Delete iii Click Apply to delete the device from the Specific IP s table Setting Connectivity polling parameters Connectivity polling parameters determine whether the Network Management server use PING to determine the status of devices that do not support SNMP the interval between PINGs and the number of times that Network Management Server unsuccessfully PINGs a node before declaring it to be unreachable To set default connectivity polling parameters 1 Click the Connectivity Polling tab at the top of the Options dialog box The system displays the Connectivity Polling options 2 Select one of the following Connectivity Status 40 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console Options On means that devices are PINGed Off means that devices are not PINGed 3 Enter a number in the Retries field This is the number of times Network Management Server unsuccessfully PINGs a node before declaring it to be unreachable 4 Enter a number in the Timeout field This is the number of milliseconds Network Management Server waits for a response when PINGing a node before declaring it to be unreachable 5 Enter a number in the Interval field and select either minutes or seconds This is the amount of time between PINGs 6 Click Apply to configure the network with the new connectivity polling parameters a2 Note To retu
191. table includes a list of all configured actions Adding Actions To add an action to the Action List 1 Do one of the following Click b Select Edit gt Add The system displays the Add Action dialog box 2 Define the action using the Add Action dialog box fields For information on the fields in theAdd Action dialog box refer to Action fields on page 137 3 To test the new action click Test Actions The defined actions occur 4 Click Apply to add the action to the Action List Modifying Actions To modify an action in the Action List 1 Select an action in the Action List 2 Do one of the following Click KAI b Select Edit gt Modify The system displays the Modify Action dialog box 3 Edit the action using the Modify Action dialog box For information on the fields in the Modify Action dialog box refer to Action fields on page 137 4 To test the modified action click Test Actions The defined actions occur 5 Click Apply to modify the action in the Action List 136 Avaya Integrated Management Network Management Console User Guide November 2010 Action fields Action fields The following table provides a list of the fields in the Add Action and Modify Action dialog boxes and an explanation of each field Name Description Action Name The name of the defined action Popup The state of the check box determines whether the action includes a pop message up message T
192. the Modify dialog box for the selected object Delete object Deletes the selected object from the Network Map Modify View Opens the Modify View dialog box Delete View Deletes the current custom view Cut object Cuts the selected object in a custom view to the clipboard Paste object Pastes the object from the clipboard into a custom view Manage object Manages a currently unmanaged Network Object Unmanage object Unmanages a currently managed Network Object Find Opens the Find dialog box AvayaNetwork Management Console View Menu Name Description Connections Endpoints Opens the Port Connections Registered Endpoints log Inventory Opens the Inventory log Tooltip Switch the display of device tooltips 174 Avaya Integrated Management Network Management Console User Guide November 2010 Avaya Network Management Console Menus Avaya Network Management Console Actions Menu Name Description Avaya Secure Access Opens the Security Access Administraton Administration Avaya User Administration Opens Avaya User Administration Change Password Opens the Change Password dialog box Event Manager Opens the Event Log browser NM Log Viewer Opens the NM Log Viewer IP Discovery Opens the Discovery window Network Discovery Wizard Opens the Network Discovery Wizard Get Write Permission Request read write permission for your console session Release Write Permis
193. thod of reporting network events SG Note For the purposes of this topic the terms event and trap are used interchangeably Network Management communicates with device agents using SNMP Device agents can send traps to the Avaya Network Management Server reporting on the status of their ports modules etc The server then passes traps to the relevant managers of the device involved and updates the Event Manager To receive traps using the Avaya Network Management network devices must be configured to send traps to the oh then seAvaya Network Management Server For information on configuring the Avaya LAN and backbone devices to send traps to the Avaya Network Management Server refer to the Device Manager User Guide for the devices in your network The Event Manager maintains a log of all traps received from the devices in the network These traps can be viewed in the Event Log Browser Network Devices Avaya Network Management Server Avaya Network Management Console Avaya Network Management Console Event Log Browser 18 Avaya Integrated Management Network Management Console User Guide November 2010 What is new in this release Traps are categorized by their severity Some traps report events that are not problems An example of this type of trap is the insertion of a module into a device These traps have a severity level of Info Other traps require more attention such as the loss of a regular port
194. tilityMenus Avaya Network Management Console Menus This section gives the full structure of the menus in the AvayaNetwork Management Console These menus include Related topics Avaya Network Management Console File Menu on page 173 Avaya Network Management Console Edit Menu on page 174 AvayaNetwork Management Console View Menu on page 174 Avaya Network Management Console Actions Menu on page 175 Avaya Network Management Console Tools Menu on page 175 Avaya Network Management Console Help Menu on page 176 Avaya Network Management Console File Menu Name Description New Creates a new Network Object Map View Branch or Device Open map Opens a Network map Save map Saves a Network map Delete map Deletes a Network map Import map Imports device information from a CSV file into the current Network map Avaya Integrated Management Network Management Console User Guide November 2010 173 Network Management menus Name Description Export map Exports device information from the current Network Map to a CSV file Print Prints the current Network map Print Preview Opens the Print Preview window for the Network map Options Opens the Options dialog box Logout Ends the current user s session Exit Closes Network Management Console Avaya Network Management Console Edit Menu Name Description Modify Opens
195. to view oco oW oo 84 filter AA APANG 84 parameters Woo Wo Woo men 82 toolbar Mainin de babi ank amnesia 82 Postgres database adding devices oooooooWoWoommnnnnnnnnnnnnnn 76 importing devices asaan 87 WIENS mahahaba access aa bana aa 14 Postgres Database PANUNG sci onaniaa araa aa 57 Printing network MAP aoi nana 86 Printing the network Map oooWo WWW ST Q Quick Log Viewer 153 R Read Write Defaults Setting oo At 42 Refreshing the network Map oooooo 111 Registered Endpoints Table choose parameters to view ooo Wo Woo 73 fiering ihsan helium nahan ana aah intan 73 parameters Wo WWW mena 80 toolbar nee aan ama dn Naela andi 72 VIEWING aaa nA MANAGING AG anG 80 Remote Access SECUNLY sama nan 28 Requesting write permissions oooooo 34 restoring nina an RANA an nan 170 Resto nng aaa het RAN aa Na 170 S Saving Network Mapes aNG aa isak 86 the discovery log aaa aaanannnananawanananananasnnnnn 114 trap table aaa Na aNG 135 Scheduling Discovery Operation J 107 search inventory table oooooooooWoWW oa 84 port inventory table o cooooWo Woo 84 200 Avaya Integrated Management Network Management Console User Guide Search port connections table ccccccccceceeeeeeeeeeeeeees 73 registered endpoints table oooooo YS Searching the tr
196. tored port or any other cause To edit the severity level 1 Select an event 2 Select Edit gt Change Severity gt Change severity to Severity level where Severity level is the severity level for the event Or select a severity level from the events Severity column The event s severity level is changed Saving the Event table The Event table can be saved to a file The file can be in one of the following formats Comma Separated Values CSV As a text file with the columns in each row separated by commas e XML As an XML file To save the Event table to a file Click File gt Export The system displays the Export dialog box Browse to the directory in which to save the file Enter a name for the file in the File Name field Select the file format from the Files of Type drop down list Click Save a A OO N gt Actions overview Actions are methods of notifying managers of important network events Notification methods include the appearance of a pop up window the running of a script the playing of a sound file and the sending of an e mail A defined action can include any combination of these notification methods Once an action is defined it can be assigned to selected events For more information on assigning actions to events refer to Configuring Events on page 140 Avaya Integrated Management Network Management Console User Guide November 2010 135 Managing events The Action
197. tory Table View gt Inventory Opens the Event Manager Actions gt Event Manager UNG Opens the NM Log Viewer Actions 5 NM Log Viewer Opens the Discovery window Actions gt IP Discovery Launches the device manager for the selected device Tools gt Avaya Device Manager Launches a web session to the selected device Tools gt Web Launches a Telnet session to the selected device Tools gt Telnet Launches an SSH session to the selected device Tools gt SSH S IK LO la Opens context sensitive help Help 5 Help On When you place the cursor on a toolbar button for one second a label appears with the name of the button Avaya Integrated Management Network Management Console User Guide November 2010 31 Avaya Network Management Console introduction Network Tree The Network Tree shows a hierarchical representation of the subnets in the Network Map or a representation of the Network Map grouped by device type or logically organized by voice system hierarchy You can also create customized views of the Network Map Interfaces Tab The Interfaces tab displays the Network table The Network table provides details of the subnets device types or devices under the selected branch of the tree For more information about the Network table refer to Avaya Network Management Console Tables on page 69 Alarms Tab The Alarms tab
198. u reach the Configuration complete screen and then click Finish G Note After the discovery is complete the computer reboots and the configuration is incorporated in the Network Management Console You can modify all parameters later using theNetwork Management Console s File 5 Options dialog box Avaya Integrated Management Network Management Console User Guide November 2010 95 Network Discovery Wizard 96 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 10 Introduction to the Discovery window Opening the Discovery window To open the Discovery window do one of the following Click Sel e Select Actions gt IP Discovery The system displays the Discovery window Result Discovery Manu Bar wd Discovery Toolbar l we aw D as 1 The t po 1 Nag t we J 4 Discovery cus DO 1 Dialog Area Subnet Stee H Table F 705 206 205 205 pa i 244 PA MAO ae i 9 266 SA MEO De LJ 1 255 296 265 Yk cwe o 255 756 2460 Dere 2 295 78 40 Dore W Pa 295 28 PA YG 245 255 248 355 296 286 296 255 J 1 26 10600 0 296 785 255 0 CE aaa Or 22522500 UI 5 2252952960 O 256 2600 266 266 Ma O De HE ee KE Aa Cam Me a O Waw danawery 160 paa kA ated at Gon Dao 10 18 ot Discovery Epi ggj t Deuie iP 10211123 as an miortaco of 135 DAGA IG arei 125219 Status Bar Log Area Doukin P 19211 12 6 ac an etertace at 125 9 104 30 arci 195 919 Deuter P 10711 135 ag an rtertece ef 135910427 ci 13
199. u select the columns you want to view in the table 72 Avaya Integrated Management Network Management Console User Guide November 2010 Table toolbar buttons Name Description 4 Scrolls back through the pages in the table when there are multiple Ta pages of data There is a maximum of 1000 entries per page KI Scrolls forward through the pages in the table when there are multiple mad pages There is a maximum of 1000 entries per page 88 Turn On Fitering Opens the filter function which lets you enter criteria for which to search in the table Fiter Applies filter criteria specified in the filter row Related topics Choosing table parameters to display on page 73 Filtering the tables on page 73 Choosing table parameters to display You can choose which parameters to display in a table To select the parameters you wish to view 1 Click mj The system displays a list of available parameters 2 Select the parameters that you wish to display in the table The display is updated automatically as soon as the column is selected Filtering the tables You can filter the information displayed in a table to display only the criteria you want to include To filter 1 Select the view in which you want to work or the information that you want to display in the relevant table 2 Click the Turn on Filtering button A new row appears in the table highlighted in blu
200. ua 183 NG Log Nana Help MEN AGANG NGANGA mek AAN 184 PR Baa KUNG NENE RANA AABANGAN 184 MA ee AO a NAA 184 Aa rca BUG BAN NGANGA BEAR aaa 184 NG Backup Udiy Aen Me AKA ANA AA a 185 NM Backup Utility Help Me hn GNG AA 185 Appendix B Enhancement introduced in previous releasesS oo momo mo 187 Enhancement introduced in Release 5 2 Service PACK Bula aaa aaa aaa aaah 187 Enhancements introduced in Release 5 2 Service Pack Leccooccooo o oooocooooocomc coommoocmmomoommw miuuan 189 Enhancements introduced in Release 5 2 Service Pack Ti aaa aaa aaaa nanana 189 Enhancements introduced in Avaya Integrated Management Release 6 0 Service Pack 2 nauuna 190 NDE AA AA AA AA AA MM 195 10 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 1 Introduction Intended audience This publication is for network managers who are familiar with network management and its fundamental concepts Purpose This manual contains information needed to use the Avaya Network Management Console efficiently and effectively Avaya Integrated Management Network Management Console User Guide November 2010 11 Introduction 12 Avaya Integrated Management Network Management Console User Guide November 2010 Chapter 2 Avaya Network Management Avaya Network Management overview The Avaya Network Management includes the Avaya Network Management Server and the Avaya Network Management Console an a
201. unication Manager server i Select the Communication Manager from the CM Servers Table ii Click Remove CM 92 Avaya Integrated Management Network Management Console User Guide November 2010 Using the Network Discovery Wizard 3 Click Next The Network Discovery Wizard lets you select the SNMPv3 user that is used to communicate with the Communication Manager server Do one of the following To use an existing SNMPv3 user i Select the Existing SNMPv3 User option ii Select the user from the Select User drop down list e To create a new SNMPv3 user with which to communicate with the Communication Manager i Select the New SNMPv3 User option ii In the User Name field enter the user name for the new SNMPv3 user iii In the Authentication Password field enter the SNMPv3 authentication password and enter it again to verify the password in the Verify Authentication Password field xi Note The Authentication Scheme supported by theCommunication Manager is displayed This field is read only iv In the Privacy Password field enter the SNMPv3 privacy password and enter it again to verify it in the Verify Privacy Password field 4 Click Next The Network Discovery Wizard lets you verify the Communication Manager server certificate When you have finished reviewing the certificate do one of the following e Click No to return to step 2 e Click Yes The system displays the Configure global SNMP Parameters scre
202. view the link on the Integrated Management launch page under the section User Defined Operations and Links CA Note For information on the problems fixed in this release refer to the Avaya Integrated Management Network Management Release 5 2 Service Pack 3 Release Notes available on the Avaya Support Web site Enhancements introduced in Release 5 2 Service Pack 2 For information on changes delivered to the Avaya Integrated Management Enterprise Network Management Release 5 2 Service Pack 2 refer to Integrated Management Enterprise Network Management Release 5 2 Service Pack 2 Release notes available on the Avaya Support web site Enhancements introduced in Release 5 2 Service Pack 1 For information on changes delivered to the Avaya Integrated Management Enterprise Network Management Release 5 2 Service Pack 1 refer to Integrated Management Avaya Integrated Management Network Management Console User Guide November 2010 189 Enhancement introduced in previous releases Enterprise Network Management Release 5 2 Service Pack 1 Release notes available on the Avaya Support web site Enhancements introduced in Avaya Integrated Management Release 6 0 Service Pack 2 The Avaya Network Management Console Release 5 2 introduced the following enhancements e Support for the Communication Manager Release 5 2 You can automatically configure the Communication Manager Release 5 2 to work with the Avaya Network Management Console
203. work Map For more information on importing devices into the Network Map refer to Importing devices into the Network Map on page 87 The Avaya Network Management Server can also export the information in the current Network Map to a CSV file For more information on exporting the device information from the current Network Map refer to Exporting the Network Map on page 88 Discovery The Avaya Network Management Console uses Discovery to detect or discover your network The Discovery tool discovers subnets and nodes the physical port location of the devices the Avaya VoIP hierarchy phone information and phone locations for IP analog and digital phones The Discovery tool uses SNMP MIB II on network nodes to search your network In addition you can instruct Discovery to use Internet Control Message Protocol ICMP Echo ping to search the network You can instruct Discovery to search your entire network limit the search to selected subnets or update information about the objects in the Network View The Discovery window displays the results of your search Avaya Integrated Management Network Management Console User Guide November 2010 17 Avaya Network Management Event handling Events are unexpected or extraordinary occurrences in your network Examples of events include the loss of a port s connection the insertion or removal of a module from a device and the failure of a fan or power supply Network Management provides a me
204. work Management Console For information specific to an application refer to the application s User Guide or on line help Device applications that can be launched from Network Management Console Launching G860 Audio Codes Mediant 3000 EMS Client If you need to launch the G860 EMS Client through NMC gt Tools do the following 1 Manually add the following new System variable in Windows My Computer System Properties Advanced Environmental Variables Variable name AUDIOCODES DIR Variable value without a back slash at the end C Program Files AudioCodes EMS Client 5 8 80 The exact EMS folder path will vary depending on which version of EMS client is installed on the user machine or which particular EMS Client version you want to launch through NMC gt Tools if there are multiple EMS client versions on the user machine 2 Restart Avaya services 3 Log on to Network Management Console and select Tools gt G860 EMS Client This launches the GUI for G860 Audio Codes Mediant 3000 EMS Client 4 Provide the login details for the EMS Client separately Related topics Supported G860 Audio Codes Devices on page 60 Avaya Integrated Management Network Management Console User Guide November 2010 59 Launching Applications Supported G860 Audio Codes Devices Network Management Console supports the following G860 Variants e G860 Mediant 5000 e G860 Mediant 8000 e Mediant 3000 M3K Launching Device
205. x server Support for the new platform Next Gen S87xx server Support for the new platform Next Gen S87xx server 3 Note In the simplex mode the Network Management Console displays the S8800 as S85XX and in the duplex mode as 587XX e This release reinstates the IP Office support similar to the Network Management Release 5 0 Specifically this release provides IP Office 5 0 support in the following applications Discovery including VoIP SystemView Port Connections Secure Access Administration Fault Monitoring Software Update Manager Provisioning and Installation Manager for IP Office IP Office System Status e Support for IP Office in theNM Backup Utility and the NM Easy Restore Utility This release supports backup and restore of the IP Office related files using the NM Backup Utility and theNM Easy Restore Utility tools The NM Backup Utility also saves the configuration files of Provisioning and Installation Manager for IP Office e Support for IP Office Manager 7 0 You can start IP Office Manager 7 0 on an IP Office device to see detailed information not presented in the System View A new instance of IP Office Manager opens each time you start the application from the Network Management Console e G860 related changes The G860 AudioCodes SysOID is replaced by Avaya SysOID The G860 AudioCodes Trap OIDs is replaced by Avaya Trap OIDs Support for Microsoft Windows Vista with Service Pack 2 e In thi
206. ya Integrated Management Network Management Console User Guide November 2010 121 Introduction to the Event Manager Bani Manage Tabs Event Con tguration Event Mera Bar Pan Bee boto ere toes 1 lg m n Table Event Con tguration aaa es Sites Ais lessee Oo ie Toolbar PET ee a trem wa Nae 2 TIE CN twee TITO rb AK Mod iy Event f Fern Taba food pare papara ge memes Assign Action mog ra DP adcore Event Fi rea r sia Con tguration Form Area Related topics Event Configuration toolbar on page 122 Event table on page 123 Assign Action form area on page 123 Event Configuration form area on page 124 Event Configuration toolbar The table below describes the buttons on the Event Configuration toolbar and gives the equivalent menu options Button Description Menu Item Ih Opens the Modify Trap dialog box for the selected Edit gt Modify Event network event E Opens the Action List window Tools gt Action List A Opens the Event Forwarding dialog box Tools gt Event Forwarding h Opens the context sensitive help Help gt Help On When you place the cursor on a toolbar button for one second a label appears with the name of the button 122 Avaya Integrated Management Network Management Console User Guide November 2010 Event table The Event table lists network events in a collapsible tree Each event category can be Event Manager window expanded or

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