Avaya CP 2.0 Desktop Messaging User's Manual
Contents
1. 11 Adding attachments to messages 12 Setting message options 4 AA 12 Addressing messages 0 ee ees 13 CallPilot distribution lists 0 0 0 0c cee ee eee 14 Changing your mailbox settings 0 00 15 Changing mail delivery settings 16 Changing your address book settings 17 Changing audio settings 0 AA 18 Linking to My CallPilot aa 19 Working offline a 20 Document information ee eee 21 Welcometo CallPilot CallPilot from Nortel Networks is an advanced business communications system that offers exceptional flexibility for managing your messaging needs You can work with CallPilot from your telephone or your computer Desktop Messaging gives you access to your CallPilot mailbox through your Lotus Notes e mail Here are some of the many ways you can use CallPilot with your e mail Listen to voice messages View and print fax messages Record and send voice messages Create and send fax messages Forward and reply to voice and fax messages Call the sender of a message Add message options such as urgent and private Add voice fax or text file attachments to messages Create CallPilot distribution lists Change your CallPilot password Access web based My CallPilot to view user information and change your feature settings Some features m2. Remove ove __ Norte IN Delete before Moye Down sen d i n g Total pages 1 dd more pages to this fax by opening another document and printing to the Nortel Fax C han ge order printer Return to this window when ready to send or save the fax of files to be Options faxed Se nd fax Send to fax machinefs Separate each fax machine number with a Fax machinefs Subject Send as an IT Receive a confirmation of delivery attachment Send using CalPilot Desktop Messaging for Lotus Notes v Save to send Exit SS xi later 6 Ifyou selected Send using a new message form opens with your fax file attached Address the message from your personal Address Book See Addressing messages page 13 Or type the formatted address in the To field 7 Add attachments and options if required See Adding attachments to messages page 12 and Setting message options page 12 8 Click the Send Message icon To create and send a text message To create a text message open a new CallPilot message form and type or paste plain text into it then click the Send Message icon E O KMAAaAaaaaAaaaggaagaaaggaaagQaagaaaaa Calling the sender of a message You can respond to a message with a telephone call instead of a recorded message In an open message click Call Sender ka Answer the telephone when it rings CallPilot immediately calls the sender of the 1 2 3 message When you finish the call
3. 1009 1 p FWD Fax Message a Close File Edit View Actions Page Zoom Annotation Help message ad Fa PG la al T a mg wo d BG N RIN ka Ware N p 3 pv eg Se ER an RR ae rasta IRA RN a eT eS rint From arion Stirrett TEN o Marion Stirrett a MMi a to All Delete Ce eply message Subject 7240 FaxiD 1009 1 p PWD Fax Message C lt S W Forward Delivery v Sensitivity Pubic v 12 5 2001 2 20 PM o fo alaj ael af Em Change page Fa ma views Select part of a i o to next or image Draa CES CREEK from the road capturing majar oppa previous page rag us work more efficiently as a teamand accomplish mare in le3Ntime Rotate left Image And they all say How dil we ever work without it E Axe Coa tebe Cewa Rotate rg ht Zoom in Zoom out Note f you are using imaging software other than Microsoft Imaging for Windows as your default viewer the appearance of the fax message may differ from this one and you may not be able to use some of the controls shown here such as Zoom in and Zoom out Composing voice messages You can record a voice message from the computer or the telephone then address and send it the same way as an e mail message To record and send a voice message 1 In your CallPilot Inbox click the New CallPilot Message button 2 Onthe new message form click the Telephone icon in the toolbar to open the CallPilot Player 3 On the CallPilot Player c
4. To download CallPilot addresses to your personal Address Book You can download the names and addresses of CallPilot users to your personal Address Book See Changing your address book settings page 17 a AA ee CallPilot distribution lists You can create CallPilot personal distribution lists in Lotus Notes in My CallPilot or from your telephone You cannot access a list created in Lotus Notes from your telephone or from My CallPilot To use existing CallPilot personal distribution lists You can address messages using CallPilot personal distribution lists that you created in My CallPilot or on your telephone In Lotus Notes select these lists from the CallPilot Address Book or add them to your personal Address Book To create a CallPilot group You can create a personal distribution list for a group of recipients to whom you frequently send messages After you create a list it appears in your personal Address Book in Groups CallPilot You create a CallPilot group in the same way that you create an e mail group The CallPilot group can contain CallPilot and e mail addresses 4 2 3 4 5 In your Lotus Notes Inbox click the Address Book icon Select Groups CallPilot then click the Add Group button Enter a Group Name and Description then click the arrow beside Members In your personal Address Book place a check mark beside each name that you want to add to the group Click OK to exit the list Click the Save b
5. Messaging Inbox Lotus Notes NG BT lol x File Edit View Create Actions Help MP GRA Wh Welcome t CallPilot Desktop Messaging Inbox x notes bl Mail New CallPilot Message Delete Bh Move To Folder 21 Forward Eh Reply Eh ReplyToall download All Messages bi an Who a Date X Subject i amp Inbox E Marion Stirett 12 05 2001 10 52 AM 7366 Fax ID 1003 Text Message Pi j L Drafts amp Postmaster 12 05 2001 12 26 PM System Fax ID 1006 Delivery report success gt amp Sent E Unknown 12 05 2001 12 26 PM 7366 Read receipt sj BD AllDocuments Nicola Yap 12 05 2001 02 20 PM 7240 Fax ID 1009 1 p Fax Message Private a te amp 9 LINDASZOSTAK 12 05 2001 02 42 PM 7609 0 03 Voice Message Mess age Was iscussion Threads Diane Boutilier 12 05 2001 06 50 PM 7241 0 05 Voice Message m e S S ag e Marion Stirett 12 05 2001 06 53 PM 7366 0 03 Voice Message re C e l ve d Urgent Message was message opened by the recipient New message Attached files 5 mo vo ice fax text alin Using database on plordObe 01 Joseph TO 5 To check for new messages na The CallPilot message waiting indicator on your screen turns red when you have te a new message To turn the indicator on or off see Changing mail delivery settings page 16 New messages appear in red To open a message To open a CallPilot message double click the message line See Playing voice messages page 7 and Viewing fax messages page 8 To delete
6. a message To mark a message for deletion click on a CallPilot message in your Inbox to select it then click the Delete icon on the toolbar To permanently delete messages on the Actions menu click Empty Trash You can delete a message immediately by clicking the Delete icon in an open CallPilot message Playing voice messages When you open a voice only message the CallPilot Player appears In mixed LG voice and fax or text messages click the Voice icon to open the CallPilot Player To select your telephone or computer to play voice messages You can choose to play your voice messages from your telephone or your computer To change from one to the other or to change the telephone number that CallPilot dials see Changing audio settings page 18 You can also click the Telephone or Computer icon on the CallPilot Player to change the setting To play a message from your telephone 1 To play a voice message when your telephone is selected for playback double click the message in your CallPilot Inbox and answer your telephone when it rings 2 Use the buttons on the CallPilot Player to play or stop the message go backward and forward and call the sender 3 When you are finished hang up and close the message To play a message from your computer 1 To play a voice message when your computer is selected for playback double click the message in your CallPilot Inbox The message plays through your computer s speakers or your head
7. hang up the telephone or click Disconnect eg Forwarding and replying to messages You can forward a message and compose an introduction to send with it You can also compose a reply to the sender of a message or to the sender and all recipients of a message To forward or reply to a message 1 5 In an open message click Forward Reply or Reply to All On the new message form compose a voice fax or text message Address forwarded messages the same way as a new message Replies are addressed automatically Add attachments set options and change the subject line if required Click the Send Message icon Compose voice message Compose text message Attach file EE CallPilot Player e Normal 7 Sensitivity Public z iee H 0000 NORTEL POS Stat Aes AA 00 00 NETWORKS gt mle elel HE ET vjs Note Your administrator may block messages forwarded to external e mail addresses 11 Adding attachments to messages Before sending a message you can attach a voice fax or text file to it Voice files can be vbk or wav format for CallPilot recipients CallPilot can automatically convert vbk files to wav files when sending to non CallPilot users See Changing mail delivery settings page 16 Fax files must be tif format Text files must be txt format To attach a file to a message Sa a alos 1 On a new message form click
8. NORTEL NETWORKS Call Pilot Desktop Messaging User Guide for Lotus Notes Updates to the Desktop Messaging User Guides NORTEL 7 LA gt O ee Ke O of Seen Q O C QO 2 A c Q Pee O g am Oo O A A Q N faa Internet Clients Page 3 Call the sender of a message Call the sender of a message 1s not supported Page 4 About this guide The internet mail clients that are supported are e Microsoft Outlook 98 Corporate Mode e Microsoft Outlook 2000 e Microsoft Outlook 2002 XP e Lotus Notes 5 x and 6 x e GroupWise 6 x Unified Messaging on Business Communications Manager also supports e Microsoft Outlook Express 5 x e Microsoft Outlook Express 6 x e Microsoft Outlook 98 Internet Mail Mode e Microsoft Outlook 2000 Internet Mail Mode e Microsoft Outlook 2002 XP Internet Mail Mode e Netscape Messenger Netscape Communicator 4 7x e Netscape Messenger Netscape Communicator 6 2x e Netscape Messenger Netscape Communicator 7 0x e Qualcomm Eudora Pro 5 x Page 3 Access web based My CallPilot to view user information and change your feature settings My CallPilot is not supported Page 6 CallPilot Player The Call the sender button 1s not available Page 10 Linking to My CallPilot Linking to My CallPilot is not supported Page 11 Addressing messages When you address messages from internet mail clients the open VPIM messaging f
9. and change your feature settings My CallPilot is not supported Page 6 CallPilot Player The Call the sender button is not available Page 10 Composing fax and text messages On the Compose Fax dialog box you can use the Subject field to add additional information to the fax cover page for example the name of the recipient when you send a fax directly to a fax machine The maximum length you can enter in the Subject field is 80 characters Page 11 Calling the sender of a message Calling the sender of a message 1s not supported Page 12 Setting message options Delivery Receipt is not supported Page 14 Personal distribution lists Group Lists are the equivalent of Personal Distribution Lists Group Lists can be created by the system administrator only Group Lists appear in the server address book with the letters GL after the group list name and cannot be created from the telephone Page 19 Linking to My CallPilot Linking to My CallPilot is not supported a Printed in Canada 18 September 2003 Contents Welcome to CallPilot a 3 Getting started 1 aaa 4 LOGOO AA 5 Working with your CallPilot messages 6 Playing voice messages 0 ees 7 Viewing fax messages 1 a 8 Composing voice messages 0 AA 9 Composing fax and text messages 10 Calling the sender of a message 11 Forwarding and replying to messages
10. d on the File menu click Save as 2 Inthe File name box type a name for the file select a folder to keep the file in then click Save Save voice files as vbk files CallPilot can automatically convert vbk files to wav files when sending to non CallPilot users See Changing mail delivery settings page 16 E 9 A Composing fax and text messages To create and send a fax message To create a fax your CallPilot mailbox must have fax capability The CallPilot recipients of your fax must also have fax capability to view the fax on their computer If your recipients access their messages from their telephone they can view the fax only by printing it You can also send your fax to a fax machine 1 Open the document that you want to fax It must be 8 5 in 21 5 cm wide or less 2 On the File menu click Print 3 From the list of printers select Nortel Fax then click Print or OK 4 The Compose Fax dialog box appears Before sending the fax you can add more documents including a cover page by repeating steps 1 to 3 You can also view the fax and save it as a file 5 Select a Send option gt To send your fax to a fax machine type the fax machine number s or CallPilot mailbox number m plus number e g m7366 type a subject then click Send gt To send your fax as an attachment to a new CallPilot message select Send using then click Send ES Compose Fax View before File name sending
11. e CallPilot server ISDN ADSL or dial up modem connection for accessing CallPilot messages Internet Explorer 5 x and 6 x or Netscape 6 2x and above to access My CallPilot Logging in When you log in to your e mail you can log in to CallPilot at the same time To log in from Lotus Notes 1 Open your Lotus Notes e mail The CallPilot Logon dialog box appears right away Lotus a Mailbox 7268 Notes 4 xx or when you open i mA 5 8589898 CallPilot Desktop Messaging P Lotus Notes 5 xx Remember password In Mailbox type or select your nk pana Bi 3 foperhes mailbox number a ah ia In Password type your CallPilot password Check Remember password if you want CallPilot to log in automatically CallPilot Logon ptord0hd E x 5 Click OK Note Do not leave the Remember password box checked on a shared computer To log out When you exit your Lotus Notes e mail you automatically log out from CallPilot Remote login You can log in to your mailbox from any computer that has CallPilot installed and configured in the same way as your office computer For example you can use a computer set up for guest access or your home computer with a dial up connection to the server Working with your CallPilot messages When you open your e mail with CallPilot installed your CallPilot messages appear in the CallPilot Desktop Messaging folder Your CallPilot Inbox CallPilot Desktop
12. entioned in this guide may not be available for your CallPilot mailbox For details refer to the Feature availability topic in the Desktop Messaging online Help or ask your administrator Getting started About this guide This user guide is an overview of how to use CallPilot with your Lotus Notes e mail The instructions and screen images shown in this guide provide general information for using CallPilot with your e mail Specific details may vary depending on your computer s operating system and the features available for your CallPilot mailbox For further assistance in using CallPilot refer to the Desktop Messaging online Help What you need Before you start to use CallPilot your administrator ensures that your e mail account is correctly configured for CallPilot Your computer must be set up according to the following requirements CallPilot Player to play and record voice messages Microsoft Imaging for Windows or other imaging software to view faxes Nortel Fax Driver to create faxes Lotus Notes 4 6 and 5 x groupware e mail client Windows 95 B Windows 98 SE Windows 2000 Professional Windows XP Windows NT4 SP6a Monitor with 256 color 800 x 600 capability 15 Mbytes of free disk space to install software Sound card and speakers for playing voice messages on your computer A microphone connected to your computer or a telephone situated near your computer for recording voice messages A LAN Ethernet connection to th
13. ing gt CallPilot Configuration Or on the CallPilot Player select View gt Options 2 Click the Audio tab to display the current Audio settings allPilot Desktop Messaging Configuration xj General Mail Address Book Audio C Ieeokere omaisi Telephone number 8052 x Remove VE IV Use system speaker volume Low High IV Use system microphone level A sa High Il Confirm settings before playing or recording T Download file before playing Cancel Apply Help 3 In Device click Telephone if you want to play and record your voice messages from your telephone Make sure the correct telephone number appears Or click Computer if you want to play and record your voice messages through your computer s speakers and microphone Note You can change your audio device on the CallPilot Player also 4 In Volume check the two Volume check boxes if you want to coordinate your CallPilot volume settings with your computer s speaker and microphone volumes 5 If you want a reminder to check these settings before playing or recording voice messages check Confirm settings 6 If you want to download voice messages to your computer before playing them check Download file This option is useful if you are using a modem Linking to My CallPilot Desktop Messaging provides links to the web based resources in My CallPilot To view or change the URL for My CallPilot see Chang
14. ing your mailbox settings page 15 For more information on My CallPilot refer to the My CallPilot User Guide 1 In your Lotus Notes Inbox on the Actions menu click CallPilot Desktop Messaging gt CallPilot Desktop Messaging Tools gt My CallPilot 2 Select one of the tabs To view or change your CallPilot feature settings 1 In My CallPilot click the CallPilot Features tab 2 Select any feature and make changes to your setup as required Any changes you make to a feature go into effect immediately whether you use CallPilot from your computer or from your telephone Z Nortel Networks My CallPilot Mic File Edit View Favorites Tools Help gt eaten leo er jlot init asp o Back gt a search Gg Favorites JA SR CS 460 8 Links Fast fun My CallPilot caliPitot Messages Email Account 3f CallPilot Features Useful Information Mailbox Richard Dawkins 7401 CallPilot Tools Telephone Settings Message Notification Telephone Options Set opti your schedule for notification of new CallPilot Review and personalize your et optio messages at remote telephone pager or text device Personal Distribution Lists E mail By Phone allPilot Preferences Compose and edit lists of addresses to simpli i groups of Maini information and set Set preferences for your message list i tions f Bil GE Local intranet 7 To view user information In My CallPilot click the Useful Information tab to view onli
15. ipt to request acknowledgment that your recipient received the message Continue to compose address and send the message as usual nna aaaaaaagaaagaaagaaagaagQaaama Addressing messages To address a message 1 2 In a new CallPilot message click To In the Address Book select the address book that you want to use This could be the CallPilot or Lotus Notes address book on your Lotus Notes server or your personal Address Book Select the recipient s from the list of names Group names are in square brackets You can select more than one address at a time Click To gt or Cc gt or Bcc gt Click OK to return to the new CallPilot message LI x CalPiot Address Book Address list he My friends Only To gt All Local Users X NORTEL NET 5555 ptord grtensecvessseencessonecsnenseseneesen Ssvcnsvsvevseronccevensevscvsereneenved amp All Users at CallPilot 2 0 amp Armour Chris amp Boutilier Diane Ce amp Brassard Roger Buffam Basil amp Chow Jasper amp DeGraftenreed Anna Bee gt amp Ermarkaryan Amo A Giotis Claire IT b Add Hemove Remove all Cancel i To address a message manually You can type an address directly into the To field of anew message Type the address with no spaces and enclose it in double quotes Refer to the online Help for the correct addressing formats You can save this address in your personal Address Book
16. lick the red Record button to start recording 4 If you are recording from the computer record your message into the microphone Click Stop to end the recording Click Play to review it To add to the recording click Record speak again then click Stop gt If you are recording from the telephone answer when it rings At the tone record your message Click Stop to end the recording Click Play to review it To add to the recording or re record it move the playback slider to the desired position click Record speak again then click Stop Hang up the telephone 5 Click To to address from your personal Address Book See Addressing messages page 13 Or type a formatted address in the To field 6 Add attachments and options if required See Adding attachments to messages page 12 and Setting message options page 12 7 On the toolbar click the Send Message icon PE CallPilot Player E 10 x File Edit view Actions Help Send message Hse G pave masage Attach file Address i message __ Stbiest Voice Message Telephone icon g naban REG paaa Read receipt opens CallPilot elivery Normal Sensitivity Public 7 Tika Set options a Player maan 0 00 CRT axs Playback slider i uao aaa ee Cla Record from telephone Record Record from compute Adjust volume Goback Go forward Adjust speed To save a newly created voice message as a file 1 Onanew message form record a message an
17. ne user information specific to your mailbox E Nortel Networks My CallPilot Microsoft Internet Explorer Ele Edt View Favorites Tools Help TUA EAEE Back Fonar Refresh Home Search Favorites History M NORTEL NETWORKS My CallPilot i l aa l l Your Mailbox Status 1 Your mailbox can store approximately 10 minutes of audio 2 Voice messages are deleted 7 days after listening to them F s When your mailbox is full your call answering is not blocked Messages that you send are not saved in ka mailbox until you delete them The maximum length of a Paa ng message is 13 minutes An incoming message ie o longer than 5 minutes Your password was la a Shan Kael Voice Mail Access Numbers 1 Voice Messaging 2526 2 Express Voice Messaging Not Available 3 Speech Activated Messaging Not Available 4 Name Dialing Not Available 5 Default Fax Number Not Available xl E Done KI ment 7 Working offline To work offline you need a computer that has CallPilot installed and configured in the same way as your office computer You can download your messages and addresses to this computer before working offline 1 Optional You may want to download your CallPilot messages to the computer that you will use offline Log in to your e mail and CallPilot and in your Inbox click Download all CallPilot Messages When your messages are downloaded log out 2 Optional Yo
18. nge them if required Refer to the online Help for a detailed explanation 1 In your Lotus Notes Inbox on the Actions menu click CallPilot Desktop Messaging gt CallPilot Configuration 2 Click the Mail tab to display the current mail settings allPilot Desktop Messaging Configuration E xj General Mail Address Book Audio Notification Automatically Default compose form Voice nd Default forward reply form As received z IV Include message header when forwarding replying IV Convert voice messages to WAY for non CallPilot recipients lv Show message waiting indicator Mwl on taskbar T Create sent item Advanced Cancel Apply Help 3 Keep or change the following settings gt Notification You can set CallPilot to update your message list automatically manually or at intervals such as every 5 minutes Choose Manually to save costs on long distance or ISDN connections gt Include message header when forwarding replying The header information of the original message appears in a reply or forwarded message gt Convert voice messages to WAV for non CallPilot users Your recorded messages are automatically converted from vbk to wav files when you send them to non CallPilot users b Show message waiting indicator MWI on taskbar The CallPilot telephone icon on the Windows taskbar turns red when you have a new message gt Create sent item A copy of each sent message is stored in the Sen
19. ormat described in the online help is not supported To address messages to remote sites use the format lt Remote SMTP VPIM prefix gt lt Remote Mailbox gt LocalCallPilotServer For example 14165557171 CallPilot MyOrg com Where 1416555 is the VPIM prefix of the remote site 7171 1s the mailbox on the remote site and CallPilot MyOrg com is the FQDN of the local CallPilot About forwarding Desktop Messaging messages Do not use the right click menu to forward a Desktop Messaging message To forward a message either e open the message and forward it from the CallPilot window or e for Outlook select the message in the Outlook Inbox and forward it from the Outlook toolbar About viewing faxes Imaging for Windows which can be used as a fax viewer is installed by default on Windows 95B Windows 98 Windows NT and Windows 2000 operating systems But if you use Windows XP Imaging for Windows is not included unless you have installed it Ask your system administrator whether you have Imaging for Windows installed on your system If you use a Windows XP system and you do not have Imaging for Windows installed you can view faxes in the default Windows XP fax viewer by double clicking the fax You can create one fax image at a time by using the fax driver Outlook Lotus Notes Groupwise Page 3 Call the sender of a message Call the sender of a message is not supported Page 3 Access web based My CallPilot to view user information
20. phones 2 Use the buttons on the CallPilot Player to play or stop the message go backward and forward adjust the volume and speed and call the sender 3 When you are finished close the message l8 CallPilot Player 7053 0 58 Yoice Message A JO x Close File Edit wiew Actions Help message E AA From Marion Stirrett So O Reply to All To Diane Boutilier Ee Reply Ce Forward Subject 7053 0 55 Voice Message Delete Delivery Normal Sensitivity Public 10 15 2001 6 30 message Position in message pace O leg aa gt vol Disconnected E A cea fi bo p T Disconnect Call the Pa sender Play messages from telephone Play messages from computer Adjust Goto start Gotoend Adjust volume Skipback Skip forward speed Viewing fax messages int To view faxes on your computer you must have Imaging for Windows or other kal imaging software installed on your computer In addition your CallPilot administrator must enable fax capability for your mailbox To view a fax message 1 Double click a fax message in your CallPilot Inbox When you open a fax only message the fax image appears right away In mixed voice and fax or text messages click the Fax icon to view the fax 2 While viewing the fax you can enlarge or reduce the image rotate or move it print it delete it save it forward it and reply to it 3 When you are finished close the message fw CallPilot Player 7240 Fax ID
21. t folder 4 Click OK nna FF ee Changing your address book settings To view or change your Address Book settings Your administrator enters the default Address Book settings for you You can change them if required Refer to the online Help for a detailed explanation 1 In your Lotus Notes Inbox on the Actions menu click CallPilot Desktop Messaging gt CallPilot Configuration 2 Click the Address Book tab to display the current Address Book settings 3 Make any changes required then click OK or proceed to download your address book as described below allPilot Desktop Messaging Configuration a x General Mail Address Book Audio Search base BeSiGk e IV Notify me of search base changes IV Remind me to download address book every 20 days Download now Advanced Cancel Apply Help To download the Address Book to your computer You can download the names and addresses of CallPilot users to your personal Address Book 1 In your Inbox on the Actions menu click CallPilot Desktop Messaging gt CallPilot Configuration then click the Address Book tab 2 Check the Remind me box and specify the number of days between reminders 3 Click Download Now 4 Click OK Changing audio settings To change the audio device and volume You can play and record your messages from your telephone or your computer 1 In your Lotus Notes Inbox on the Actions menu click CallPilot Desktop Messag
22. the 216 2 3 4 Attach File icon Tn 6 6 Xx 2 In the Open box select or type the fe Voice Message Look in Ga Test Voice Message files gt e Fi Eg E Noma 9 LE more than 10 min of good music v B2 ms 216bitMono y name of the fi le that yo u wa nt to Deive Normal moro pii pa saree sae a eae FEJ msg2 stand alone record via PC microphone vbk msgs 24000Hz16bitMono v attac h 2 msg2 wav a sesame oice Message Ps msg3 22500Hz8bitMono wav ips msg5 24000Hz8bitMono we 3 Cl i ck Open t O att a ch th e fi ean d ieee cd saa 22500H28bitStereo wav Hnos 24000Hz8bitStereo v return to the new CallPilot message Setting message options Before sending a message you can set options for handling and delivery To set message options 1 2 On a new message form select Delivery Sensitivity and Receipt options as required DUN O iW Read receipt Delivery Urgent Sensitivity Private a For Delivery select Urgent or leave the setting as Normal For Sensitivity select Private or leave the setting as Public Be aware that when you send a message marked Private your recipient may be able to forward it to someone else Also recipients in non CallPilot systems may not be informed of Private settings In your message tell the recipient that the message is Private For Receipt acknowledgment check Read receipt to request acknowledgment that your recipient opened the message Check Delivery rece
23. u may want to download the server Address Book to your computer See Changing your address book settings page 17 3 Open your e mail while not connected to the network and wait for the CallPilot Logon window to appear You do not need to enter your password 4 Click Cancel You can then work offline reviewing your messages and recording and addressing new messages You must use your computer s speakers and microphone to play and record messages offline you cannot use a telephone for offline access CallPilot stores your recorded messages and sends them the next time you log in to the CallPilot server CallPilot Desktop Messaging User Guide for Lotus Notes Copyright 2002 Nortel Networks All Rights Reserved Information is subject to change without notice Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant This user guide is distributed in soft copy only Product release 2 0 Document issue Standard 1 0 Date September 2002 NETWORKS Ka 3 21 eee
24. utton then click the Close button You can edit or delete the list in Groups CallPilot OO AA Changing your mailbox settings To view or change your CallPilot access settings Your administrator enters the default CallPilot access information for you You can change these settings if required Refer to the online Help for a detailed explanation 1 In your Lotus Notes Inbox on the Actions menu click CallPilot Desktop Messaging gt CallPilot Configuration Or on the CallPilot Player select View gt Options 2 Click the General tab to display your current access settings 3 Make any changes required then click OK CallPilot Desktop Messaging Configuration E a E x General Mail Address Book Audio Server SMTPYPFIM prefix f 416597 T Mailbox B052 r Password Remember password Mo CallPilot URL Change password To change your CallPilot password This is the same password that you use from the telephone EA end then click Change Password 2 In Old password type your oO Old password aaa current password New password Po o 3 In New password type your BADENEN pe new password 4 In Validate password type your Panel new password again 5 Click OK to save the change 6 Click OK to exit the General settings Changing mail delivery settings To view or change your mail settings Your administrator enters the default mail settings for you You can cha
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