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1. 10 Note If a D Channel is not configured the following message appears Do not have any D Channel configured in the system To add a new D Channel click on OK H0046 From the Choose a D Channel Number menu select the D Channel number From the Type menu select the D Channel type Click to Add The D Channels Property Configuration page appears See Figure 6 D Channels Property Configuration page 28 For the D Channel Card Type CTYP select D channel is over IP DCIP For the Designator DES type a meaningful name The Designator cannot contain spaces use underscores instead Make a note of the Designator in your records for future reference For User USR select Integrated Services Signaling Link Dedicated ISLD For Interface type for D channel IFC select Meridian Meridian1 SL1 Leave all other parameters as is and click Submit The new channel appears End Configuring the zones in LD 117 Before you can configure the virtual routes and trunks configure the following zones in any order e Zone 1 IP Phones zone ZBRN MO e Zone 2 Voice Gateway Channels zone which should be different from the IP Phones zone ZBRN VTRk Ensure that enough bandwidth is allocated for the zones with the heaviest traffic Step Action 1 2 Log on to Element Manager Select IP Telephony gt Zones See Figure 7 Zones page 29 Select Zone 1 Note If Zone 1 is c
2. Configure SIP Gateway Configure SIP Redirect Server and URI Map Configure SIP Call Server Configure Network Routing Service NRS Configure BCM Configure phones Perform and place test call Fall troubleshooting Pass Integration complete NN43001 326 Overview 13 The tasks in the CS 1000 BCM systems integration process are listed in Table 1 Task Completion Checklist Use this checklist to implement the integration Table 1 Task Completion Checklist Sheet 1 of 2 M Task Reference Configure the H 323 Call Server yYyYOOO0O RAON 8 9 10 Defining the customer to support ISDN page 24 Creating the virtual D channel page 27 Configuring the zones in LD 117 page 29 Creating the virtual route LD 16 page 30 Creating the virtual trunks LD 14 page 32 Creating the ESN data block for CDP page 34 Creating the Network Control Block NCTL for network access LD 87 page 36 Creating the RLB for the virtual trunk route LD 86 page 37 Creating the CDP steering codes LD 87 page 38 Checking CODEC and QoS settings page 39 Configure the H 323 Gatekeeper Configuring Element Manager page 41 Configure SIP Protocol Enabling the SIP Virtual Trunk application page 45 Configure the SIP Gateway Configuring the SIP Gateway page 45 Configure the SIP Redirect Server and URI Map Configuring th
3. Enter the appropriate values for your network Refer to Table 7 Add Gateway Endpoint fields for configuration information Tip This is a Gateway endpoint which can be served by several users You can add multiple endpoints some SIP only some H 323 only and Unistim You can also configure a user endpoint which can be only one of J these three protocols Table 7 Add Gateway Endpoint fields Sheet 1 of 3 Field Value Description Endpoint name lt alphanumeric string gt The name must be alphanumeric and up to 30 characters in length Endpoint Description lt alphanumeric string gt The description must be alphanumeric and up to 120 characters in length Tandem Gateway endpoint name lt alphanumeric string gt The tandem Gateway is optional This indicates whether the endpoint is used to tandem calls from outside the network The name must be alphanumeric and up to 30 characters in length Note Use the Look up link to find configured Gateway endpoints Endpoint authentication enabled Not configured If this option is selected the Gateway endpoint uses the L1 or LO authentication if enabled Authentication off If this option is selected authentication is off for this Gateway endpoint even if L1 or LO authentication is enabled Authentication on If this option is selected authentication is on for this Gateway endpoi
4. inovatia Show iaa asi 5 Click Add The Add LO Domain window appears See Figure 36 Add LO Domain Figure 36 Add LO Domain N RTEL NETWORK ROUTING SERVICE MANAGER Home LOTE E Administration O Standby DB view set Active DB view Helg Location Configuration gt LO Domains CDP Add LO Domain Service Domains Add LO Domain ccsip com innovatia L1 Domains UDP Domain name l intj gt LO Domains CDP saintjohn Gateway Endpoints a Domain description User Endpoints main ripti a x a aa Endpoint authentication enabled Not configured Collaborative Servers Authentication password D E164 county code fT E 164 area code 506 Private unqualified number label PrivateUnknown E 164 international dialing access code Mmo E 164 national dialing access code pooo o E 164 local subscriber dialing access code eooo Private L1 domain UDP location dialing access code Eoo Special number pooo Emergency serice access prefix pooo a 6 Enter the appropriate values for your network Refer to Table 6 Add LO Domain fields page 72 for configuration information Routing Entries Note The country codes area codes public prefixes and private prefixes must match those of your L1 domain Solution Integration Guide for Communication Server 1000 Business Communications Manager 72 NRS configuration Table 6 Add LO Domain fields Field Value Description Domain name lt al
5. lt numeric string gt Mandatory The code must be numeric and up to 7 characters in length Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 69 Table 5 L1 domain fields Sheet 2 of 2 Field Value Description E 164 International Dialing Access Code Optional The code must be numeric and up to 7 characters in length lt numeric string gt E 164 national dialing access code Optional The code must be numeric and up to 7 characters in length lt numeric string gt E 164 local subscriber dialing access code Optional The code must be numeric and up to 7 characters in length lt numeric string gt Private L1 domain UDP access code location dialing Optional The code must be numeric and up to 7 characters in length lt numeric string gt Special number Optional The number must be numeric and up to 30 characters in length lt numeric string gt Emergency service access prefix Optional The number must be numeric and up to 30 characters in length lt numeric string gt Special number label Optional The label must be alphanumeric and up to 30 characters in length The first character in the label must be alphabetic lt alphanumeric string NN43001 326 7 Click Save The L1 Domains page appears again with the new L1 domain added
6. Figure 7 Zones 3 Element Manager Microsoft Internet Explorer File Edit View Favorites Tools Help i a Qu O A Alp kro OO M UA S Address http 192 167 102 4 cai pwd cai z Go l Links NORTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 102 3 Links IP Telephony Zones Virtual Terminals Bookmarks zones System Maintenance Loops i Superloops Maintenance SNMP Maintenance Commands for Zones LD 117 Geographic Redundancy j Software Configuration Configuration Spreadsheet Nodes Servers Media Cards mma Browse _Import Network Address Translation Please Choose the Zone3 F Q05 Thresholds Personal Directories Software Zone 0 Customers Zone Basic Property and Bandwidth Management Routes and Trunks Adaptive Network Bandwidth Management and CAC Routes and Trunks Alternate Routing for Calls between IP Stations D Channels Branch Office Dialing Plan and Access Codes Digital Trunk Interface Branch Office Emergency Service Information Dialing and Numbering Plans Branch Office Time Difference and Daylight Saving Time Property Electronic Switched Network Network Routing Service Flexible Code Restriction Zone 2 Incoming Digit Conversion fandene 3 Select Zone 1 Zone 1 Note If Zone 1 is configured it appears in the list of configured zones at the bottom of the page 4 Click to Add NN43001 326
7. For Extended Trunk XTRK select VTRK Type a Route number Member number RTMB a ON OO WO Oo Set Start arrangement Incoming STRI Immediate IMM is recommended 12 Set Start arrangement Outgoing STRO Immediate IMM is recommended 13 Select the Channel ID for this trunk CHID Note You can add a Class of Service CLS for all features In a basic configuration you can leave CLS as is 14 Select Advanced Trunk Configurations See Figure 24 Advanced trunk configuration page 54 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 54 CS 1000 setup and IP Peer Networking configuration Figure 24 Advanced trunk configuration Home Managing 192 167 102 3 Links Routes and Trunks Routes and Trunks Customer 0 Route 2 New Trunk Configuration Virtual Terminals Bookmarks Customer 0 Route 2 New Trunk Configuration System Maintenance Loops e2e8 P Superloops Advanced Trunk Configurations SNMP P Input Description Input Value Geographic Redundancy s SafNvare CTI trunk Monitoring and Control AST 7 IP Telephony Auto Terminate DN ATDN Nodes Servers Media Cards Maintenance and Reports Music Conference Loop CFLP Range 0 159 Configuration Zones Call Modification Features restriction CMF Network Address Translation a i QoS Thresholds Digit Collection Ready DTCR Personal
8. NRS configuration 79 NN43001 326 6 Click the endpoint to configure as a Routing Entry 7 Select a DN type For UDP select Private level 1 regional 8 Click Show The Routing Entries page appears See Figure 41 Routing Entries Figure 41 Routing Entries N RTEL NETWORK ROUTING SERVICE MANAGER Home Configuration Administration O Standby DB view set Active DB view Help Location Configuration gt Routing Entries gt EJ Service Domains Routing Entries L1 Domains UDP c Show Routing Entries for Service Domain L1 Domain LO Domain Endpoint LO Domains CDP Select domains and enter a gateway endpoint name to show specified routing entries Gateway Endpoints Use the wildcard by itself for all gateway endpoints User Endpoints E r 7 Saale ccsip com s innovatia s saintjohn vis gt Routing Entries Default Routes Gateway Endpoint BCM Look up Collaborative Servers With DN Type Private level 1 regional UDP location code 7 Show Add TE DN Type ae SIP URI Phone Context 9 Click Add for the Routing Entry The Add Routing Entry page appears See Figure 42 Add Routing Entry Figure 42 Add Routing Entry NORTEL NETWORK ROUTING SERVICE MANAGER Home Configuration Administration O Standby DB view set Active DB view Location Configuration gt Routing Entries Add Routing Entry E Add Routing Entry ccsip com innovatia saintjohn BCM L1
9. Private special number 2 Static endpoint address type lt numeric string gt IP version 4 Optional The number must be numeric and up to 30 characters in length Select IP version 4 from the drop down list Static endpoint address lt Node IP address gt This is the Node IP address of the Signaling Server If a third party Gateway is used it is the IP address of the Gateway H 323 support SIP support H 323 not supported RAS H 323 endpoint Not RAS H 323 endpoint SIP not supported Static SIP endpoint RAS H 323 Endpoint is recommended If an H 323 Gateway Endpoint is configured with an H 323 Support type of RAS H 323 endpoint NRS Manager displays Endpoint Dynamic Registration information after the H 323 Gateway registers with the NRS Endpoint Dynamic Registration information includes Call Signaling IP RAS IP Alias name t85Country code t35Extension Manufacturer code Product ID and Version ID Dynamic SIP Endpoint is recommended If a SIP Trunk Gateway Endpoint is configured with a SIP Support type of Dynamic SIP endpoint NRS on or Manager displays Endpoint Dynamic Registration p Information for SIP after the SIP Trunk Gateway registers with the NRS Endpoint Dynamic Registration Information includes SIP IP Registration expiry time User agent and Preference SIP transport TCP TCP is selected by default This information should UDP match the SIP Transport Protocol in the Si
10. Selected list Jitter buffer Ez G 729 payload size ms G 723 payload size ms G 711 payload size ms Incremental payload size 5 Select the H 323 Media Parameters or SIP Media Parameters tab 6 Enter the information that supports your system Ensure that these settings are consistent with the other systems on your network Refer to the tables Table 8 H 323 Media Parameters fields description and Table 9 SIP Media Parameters fields description page 93 for a description of the parameters Table 8 H 323 Media Parameters fields description Sheet 1 of 2 Field Value Description Preferred G 711 uLaw Add codecs to the Selected list and order them in the order Codecs in which you want the system to attempt to use them The G 711 aLaw l system attempts to use the codecs in top to bottom G 729 sequence G 723 Performance note Codecs on all networked BCMs must be consistent to ensure the proper functionality of interacting features such as Transfer and Conference Systems running BCM Release 3 5 or later allow codec negotiation and renegotiation to accommodate inconsistencies in codec settings over VolP trunks NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 92 BCM 200 400 configuration Table 8 H 323 Media Parameters fields description Sheet 2 of 2 Field Value Description Enable Voice Activity De
11. Solution Integration Guide for Communication Server 1000 Business Communications Manager CS 1000 BCM Document Number NN43001 326 Document Status Standard Document Version 01 02 Date 25 October 2006 NORTEL 2 Copyright 2006 Nortel Networks All Rights Reserved Sourced in Canada The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Nortel Nortel Logo the Globemark SL 1 Meridian 1 and Succession are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 Contents Contents 3 How to get help 5 Finding the latest updates on the Nortel Web site 5 Getting help from the Nortel Web site 6 Getting help over the phone from a Nortel Solutions Center 6 Getting help from a specialist by using an Express Routing Code 7 Getting help through a Nortel distributor or reseller 7
12. This is the DN range of other systems on the network You can add more steering codes in this manner 6 Click to Add The Distant Steering Code page appears See Figure 16 Distant Steering Code page 38 Check the populated fields Select a Route list to be accessed for trunk steering code RLI 9 Click Submit 10 Repeat steps 6 to 9 for all other call types on your network e LOC Location Code e _HLOC Home Location Code e NPA HNPA Home NPA e SPN Special Numbers e NXX This steering code is now defined You can click the plus sign to view all the entered information Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 57 NN43001 326 End Checking CODEC and QoS settings At this point the Call Server configuration is complete It is recommended that you check the CODEC and QoS settings at this point 1 Log on to Element Manager 1 Select IP telephony Manager gt Nodes gt Node configuration 2 Expand the IP Telephone Node ID heading 3 Click Edit The Node Information page appears See Figure 18 Node Editing page 40 Click VGW and IP phone CODEC profile Click QoS If changes are required make the changes and click Save and Transfer OR If the information is configured correctly click Cancel Solution Integration Guide for Communication Server 1000 Business Communications Ma
13. page 87 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 87 Figure 52 Database Actions NE RTEL NETWORK ROUTING SERVICE MANAGER Home Configuration SONS Administration Location Tools gt Database Actions gt H 323 Routing Test Database Actions Database State Changed SIP Routing Test Server Actions Select database action Cut over z Submit Cut over Roll back Cut over amp Commit gt Database Actions Database Backup Database Restore GKMRS Data Upgrade 4 Select Cut over amp Commit 5 Click Submit End NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 88 NRS configuration Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 89 BCM 200 400 configuration This chapter describes configuration procedures for the Business Communications Manager BCM 200 and 400 systems Note Element Manager as viewed on your system may differ slightly from the screens shown in this chapter because you can customize the column display in Element Manager BCM 200 400 configuration procedures The sequence of BCM 200 400 configuration procedures is as follows Configuring incoming VoIP trunks page 89 Verifying system license and keycodes page 90 Configuring VoIP trunk media para
14. About this document 9 Audience 9 Symbols and conventions 9 Related information 9 Overview 11 Prerequisites 15 Knowledge requirements 15 Training 15 Capturing integration parameters 15 Establishing the system baseline 17 CS 1000 setup and IP Peer Networking configuration 23 CS 1000 IP Peer Networking configuration procedures 23 H 323 Call Server configuration 24 Defining the customer to support ISDN 24 Creating the virtual D channel 27 Configuring the zones in LD 117 29 Creating the virtual route LD 16 30 Creating the virtual trunks LD 14 32 Creating the ESN data block for CDP 34 Creating the Network Control Block NCTL for network access LD 87 36 Creating the RLB for the virtual trunk route LD 86 37 Creating the CDP steering codes LD 87 38 Checking CODEC and QoS settings 39 H 323 Gatekeeper Configuration 41 Configuring Element Manager 41 SIP protocol configuration 43 SIP addressing and Universal Resource Identifier 43 SIP Gateway URI mapping and addressing 43 Configuration for the SIP protocol 44 Enabling the SIP Virtual Trunk application 45 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 4 Contents Configuring the SIP Gateway 45 Configuring the SIP Redirect Server and URI map 47 Configuring IP networking for SIP 48 Defining the customer to support ISDN 48 Creating the virtual D channel 48 Configuring the zones in LD 117 49 Creating the virtual r
15. Best Quality BQ bd Personal Directories Software Resource Type RES_TYPE Shared SHARED 7 Customers Zone intent ZBRN MO M0 z Routes and Trunks Routes and Trunks Description ZDES D Channels Digital Trunk Interface Dialing and Numbering Plans Sumt Cancel Electronic Switched Network 5 Leave the default values for bandwidth and resource type as is 6 Set the Zone Intent ZBRN as follows e Zone 1 is for the IP Phones at the Main Office Set Zone Intent ZBRN for Zone 1 to MO e Zone 2 is for the Voice Gateway Channels Set Zone Intent ZBRN for Zone 2 to VTRK For Description ZDES type a meaningful description Click Submit Repeat for Zones 2 and 3 End Creating the virtual route LD 16 Step Action 1 Log on to Element Manager 2 Select Routes and Trunks gt Routes and Trunks Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 31 See Figure 9 Routes and Trunks Figure 9 Routes and Trunks NORTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 102 3 Links Routes and Trunks Routes and Trunks Virtual Terminals Bookmarks Routes and Trunks System Maintenance Loops Superloops Customer 0 Total routes 2 Total trunks 20 tad route SNMP i F 2 Description Geographic Redundance feed y Route 1 Type TIE VIRK_H323
16. IP address 192 167 105 2 s Zones Network Address Translation Voice LAN TLAN gateway IP address 192 167 105 1 QoS Thresholds Perennal Nirertnries 2 Hostname CS1000S_CP Maintenance and Reports m H323 1D CS1000S_CP Network Address Translation Enable Line TPS QoS Thresholds Parennal Nirertnrias Enable IP Peer Gateway Virtual Trunk TPS H 323 and SIP x Maintenance and Reports Configuration Enable SIP Proxy Redirect Server Vv Zones Network Address Translation SIP Transport Protocol UDP 7 QoS Thresholds Perennal Nirertpries z Local SIP Port 5060 Maintenance and Reports Configuration SIP Domain name ccsip com Zones Network Address Translation SIP Gateway Endpoint Name CS1000S_CP QoS Thresholds gt CPE Ge lea SIP Gateway Authentication Password jeeee Maintenance and Reports Configuration Enable Gatekeeper Zones Network Address Translation Network Routing Service Role Primary gt Q05 Thresholds t RRRA HIBRY R Gnsiauun System name CS10005_CP Q05 Thresholds Personal Directories System location T5 Lab Software Customers System contact Carol Ann Wilson Routes and Trunks D Channels End Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 61 Launching NRS Manager Step Action Log on to Element Manager Select Dialing and Numb
17. Node Geographic Redundancy Software IP Telephony Nodes Servers Media Cards ESO Mi ill Maintenance and Reports Public E 164 National domain name 1 Zones Network Address Translation Public E 164 Subscriber domain name 1506 Q05 Thresholds Personal Directories Public E 164 Unknown domain name PublicUnknown Software Customers Public E 164 Special Number domain name PublicSpecial Routes and Trunks Routes and Trunks PrivateUDP domainname finnovatia D Channels Dialing and Numbering Plans Electronic Switched Network Private Special Number domain name special innovatia Network Routing Service Flexible Code Restriction Private Unknown vacant number routing domain name privateUnknown Incoming Digit Conversion Services Unknown Unknown domain name junknown unknown Backup and Restore Date and Time SIP CD Services Logs and Reports eee Security Signaling Servers Add In the Private UDP domain name field type the L1 domain In the Private CDP domain name field type the LO and L1 domains in the format lt LO domain L1 domain gt 6 Enter the values for your SIP numbering plan in the appropriate fields Click Save and Transfer Reboot the Signaling Server for the changes to take effect End NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 48 CS 1000 setup and IP Peer Networking configuration Configuring
18. See Figure 33 L1 Domains Figure 33 L1 Domains NORTEL NETWORK ROUTING SERVICE MANAGER Configuration Administration O Standby DB view set Active DB view Helg Location Configuration L1 Domains UDP E L1 Domains UDP Show L1 Domains for Service Domain ecsip com Show Add of LO of gateway domains endpoints ali 2 al 1 innovatia Not available Service Domains gt L1 Domains UDP L0 Domains CDP Gateway Endpoints User Endpoints Routing Entries Default Routes Collaborative Servers Add 8 To view the configured data for the L1 domain click the ID in the L1 Domains UDP menu Solution Integration Guide for Communication Server 1000 Business Communications Manager 70 NRS configuration Figure 34 View L1 Domain Property The View L1 Domain Property page appears displaying your configured data See Figure 34 View L1 Domain Property NORTEL NETWORK ROUTING SERVICE MANAGER Home Configuration Administration O Standby DB view set Active DB view H Location Configuration L1 Domains UDP View L1 Domain Property View L1 Domain Property ccsip com Domain name finnovatia o i a Service Domains gt L1 Domains UDP LO Domains CDP Gateway Endpoints Domain description User Endpoints FA v Routing Entries Endpoint authentication enabled Authentication off z Default Routes Collaborative Servers Authentication pa
19. System Administrator Access State Devices Read only State pr bus Device he of the module Set ats Application Resource Media Gateways Enable Telephony Data Services Applications Details for Module 0 Routing Table 1P Tink Settings H323 Settings H323 Media Parameters SIP Settings SIP Media Parameters Telephony Settings Forward redirected OLI jy Send name display jy Remote capability Mwl Jy Table 10 IP Trunk Settings fields description Field Value Description Forward redirected OLI lt check box gt If enabled the OLI of an internal telephone is forwarded over the VoIP trunk when a call is transferred to an external number over the private VoIP network If disabled only the CLID of the transferred call is forwarded Send name display Remote capability MWI lt check box gt If enabled the telephone name is sent with outgoing calls to the network lt check box gt This setting must coordinate with the functionality of the remote system hosting remote voice mail NN43001 326 6 For H 323 VoIP trunks select the H 323 Settings tab See Figure 56 H 323 Settings page 96 Note When implementing your dialing plan in the H 323 Settings tab select a value for Fall back to circuit switched This determines how the system handles calls if the IP network cannot be used Solution Integration Guide for Communica
20. Telephony Resources See Figure 65 Status page 108 In the Actual Type column highlight IP Trunks In the bottom half of the page select the H323 Settings tab Scroll down to the Status bar to determine if the two systems are successfully registered NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 108 Testing and troubleshooting Figure 65 Status lol x File Edit view Wetwork Session Tools Help PB Ext Sg Cut Ga Copy MB Pate WebPage 4f Validate Device Y Disconnect Reftesh f Autoretesh Task Navigation Panel Telephony Resources Administration Configuration Le Bus Poote Dinsw State Devices p Welcome System Administrator Acce Enabled N A Data Mod 4x Uneauioped Sets oft gt Disable Enable ils for Module 0 Application Res oo Media Gateway Port Ranges 1 Network Interfa Telephony E Data Services Applications Routing Table IP Trunk Settings H323 Settings 1323 Media Parameters SIP Settings SIP Media Parameters SIP URI t Telephony Settings Fallback to circuit switched Enabled All Gatekeeper digits Gateway protocol cse E Gatekeeper wildcard j Configuration Call signaling Gatekeeper Routed Z Call signaling port 1720 Enable H245 tunnelling j RAS port 9 Primary GatekeeperIP 41921671012 Registration TTL s 60 Backup
21. Although you can configure the Communication Server 1000 and IP Peer Networking through overlays the use of Element Manager and Network Routing Services NRS Manager are recommended The Element Manager Web server resides on the Signaling Server and you can access it directly through a Web browser or by using Optivity Telephony Manager OTM You must configure NRS through Network Routing Service Manager NRS Manager which you can access only through the Element Manager Configure the Call Server through Element Manager in the following order e H 323 Call Server e H 323 Gate Keeper e SIP SIP Protocol SIP Gateway SIP Redirect Server and URI Map SIP Call Server Network Routing Service in the NRS Manager SIP addressing SIP Virtual Trunking CS 1000 IP Peer Networking configuration procedures The sequence of CS 1000 IP Peer Networking configuration procedures is as follows e H 323 Call Server configuration page 24 Defining the customer to support ISDN page 24 Creating the virtual D channel page 27 Configuring the zones in LD 117 page 29 Creating the virtual route LD 16 page 30 Creating the virtual trunks LD 14 page 32 Creating the ESN data block for CDP page 34 Creating the Network Control Block NCTL for network access LD 87 page 36 Creating the RLB for the virtual trunk route LD 86 page 37 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Co
22. Confiauration End Checking the status of registered endpoints Step Action 1 Log on to NRS Manager 2 Click the Configuration tab Select Service Domains See Figure 45 Service Domains Figure 45 Service Domains NORTEL NETWORK ROUTING SERVICE MANAGER Home Configuration Administration O Standby DB view set Active DB view Help Logout Location Configuration gt Service Domains gt A L0 Domains CDP Add cvo ee al al 2 User Endpoints 1 cesip com Not available gt Service Domains L1 Domains UDP Routing Entries Default Routes Add Click Active DB View to switch from standby to active database view 5 Click the number in the of Gateway endpoints column The Gateway Endpoints page appears See Figure 46 Gateway Endpoints page 83 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 83 Figure 46 Gateway Endpoints NORTEL NETWORK ROUTING SERVICE MANAGER Home Confiquration Administration Active DB view set Standby DB view Service Domains Location Configuration Gateway Endpoints E Gateway Endpoints L1 Domains UDP Show Gateway Endpoints for Service Domain L1 Domain LO Domain LO Domains CDP gt Gateway Endpoints EE z s innovatia z saintjohn z Show User Endpoints Showing 1 2o0f2 lt Previ Routing Entries Default Routes Support Pro
23. Directories Forced Charge Account FCAR J Software Customers Multifrequency digit level MFL 0 7 Routes and Trunks Multifrequency PAD MFPD Routes and Trunks D Channels Manual Directory Number MNDN Digital Trunk Interface Dialing and Numbering Plans Network Class of Service group NCOS 0 E Electronic Switched Network Night Service Group number NGRP 0 Network Routing Service Flexible Code Restriction Night Service directory number NITE Incoming Digit Conversion 7 L Saricer Pulse Code Modulation Law PCML x Backup and Restore Pad Category table number for digital trunks a Date and Time PDCA i Seine Foeni Private Line Directory Number PRDN Is the ISPC link used by a D channel SDCH Signaling Category table number SICA 1 x Connection Reference Number SREF Range 1 9999999 Answer and disconnect Supervision mi required SUPN Step by step CO trunk SXS 7 Trunk Identifier TKID submit Cancel 15 Accept the default parameters or edit them if required 16 Click Submit End Creating the ESN data block for CDP Step Action Log on to Element Manager 2 Select Dialing and Numbering Plans gt Electronic Switched Network 3 Expand the Customer heading See Figure 12 Electronic Switched Network ESN page 34 4 Select Network Control amp Services gt ESN Access Codes and Parameters ESN 5 A message appears if no ESN data is config
24. Domains UDP Lo Domadia DN type Private level 1 regional UDP location code Gateway Endpoints DN prefix User Endpoints Route cost 1 255 rr A gt Routing Entries Default Routes Bae Collaborative Servers 10 Enter the DN prefix if the Default route is blank This is the CDP DSC steering code 11 Enter the Route cost The higher the number the higher the cost This is equivalent to Least Cost Routing 12 Click Save Service Domains End Solution Integration Guide for Communication Server 1000 Business Communications Manager 80 NRS configuration Configuring collaborative servers A Collaborative Server is a server in another network zone that can resolve requests when your NRS cannot find a match in its numbering plan database You can specify a list of Networking Routing Servers in different network zones in your NRS The NRS Manager provides a utility for adding and viewing a list of NRSs Collaborative Servers in different network zones Step Action Log on to NRS Manager Select the Configuration tab Click Standby DB View to switch from active to standby database view A oO N Click Collaborative Servers The Collaborative Servers page appears See Figure 30 Configuration page 66 5 Click Add The Add Collaborative Server page appears See Figure 43 Add Collaborative Server This page may differ from the view shown here depending on the value you choose for the D
25. ENTR 0 Local Termination entry LTER Skip Conventional Signaling SCNV Use Tone Detector IDET J7 Time of Day Schedule TOD 0 7 Entry is a VNS Route VNS Conversion to LDN CNV J Expensive Route EXP Facility Restriction Level FRL 0 Digit Manipulation Index DMI fo gt ISL D Channel Down Digit Manipulation Index ISDM fo Free Calling Area Screening Index FCI 0 Free Special Number Screening Index FSNI 0 v Business Network Extension Route BNE Strategy on Congestion SBOC TNC i QSIG Alternate Routing Causes COPT QSIG Alternate Routing Cause 1 ISDN Drop Back Busy IDBB Drop Back Disabled DBD 7 ISDN Off Hook Queuing Option IOHQ Off Hook Queuing Allowed OHO 7 Call Back Queuing Allowed CBO Number of Alternate Routing Attempts NALT 5 Initial Set ISET 0 Set Minimum Facility Restriction Level MFRL Overlap Length OVLL 0 si ox NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 38 CS 1000 setup and IP Peer Networking configuration Select the Route Number ROUT you previously defined For Strategy on Congestion SBOC select Reroute All RRA Accept the other defaults and click Submit The new Route List Block is generated You can check the configuration by selecting Route List Block Index and Data Entry Index End Creating the CDP steerin
26. Gatekeeper s Gatekeeper TTL s 30 Alias names fNAME bem40 Modify End Testing the integration from the CS 1000 system To determine if the two systems are registered from the CS 1000 side check the status of the endpoints Refer to the procedure Checking the status of registered endpoints page 82 Troubleshooting Refer to these troubleshooting procedures to resolve common integration issues BCM is unable to contact the gatekeeper at lt IP address gt Step Action 1 Check whether you are able to ping the Gatekeeper across the network If not a routing issue can exist in your network Contact your network administrator to resolve any routing issues 2 Check that the correct Gateway endpoint IP address is configured in BCM You may need to reset the feps service under the Service Manager Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 Testing and troubleshooting 109 3 Check that the correct Gateway endpoint IP address is configured in the CS 1000 4 Check that the Alias name is properly configured in BCM The alias name is case sensitive and must match exactly what is configured in the CS 1000 5 Check that the Gateway protocol is set to CSE End Unable to complete any calls Step Action 1 Check whether the BCM and Gatekeeper have established connectivity If not ensure that the BCM and NRS can communicate with each other 2 Check
27. Global Settings ic Sets a Details for Line 001 Parameters Preferences Restrictions Assigned DNs Name en Active Physical L Active VoIP Line Target Lines Inactive Lines i Loops so Scheduled Services Line Type Poot 4 Dialing Plan so Ring Groups gt Call Security Distinct Ring None x Table 13 VolP line descriptions Sheet 1 of 2 Field Value Description Line 001 060 Unique line number Trunk Type VolP Ensure that the trunk type is set to VolP when configuring VolP lines Control Set Identify a DN if you are using this line with scheduling To change the DN double click the Control Set DN For VolP trunks it is recommended that the Control Set be set to None because these are virtual trunks Ensure that the VolP trunk is assigned to a line pool NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 100 BCM 200 400 configuration Table 13 VoIP line descriptions Sheet 2 of 2 Field Value Description Prime Set Use the Prime Set if you want the line to be answered at another telephone when the line is not answered at the target telephone To change the Prime set double click the Prime set DN For VoIP trunks it is recommended that the Prime Set be set to None because these are virtual trunks Ensure that the VoIP trunk is assign
28. Maintenance 553 3001 365 This node information is updated through the integration process NN43001 326 Voice Gateway Media Card configuration is complete if IP to PSTN translation is required To check that Media Gateway Cards are installed 1 Log onto Element Manager 2 On the left side navigation pane expand the IP Telephony tab Expand the Software tab Select Servers and Media Cards The Servers and Media View page appears 5 Select Open all Nodes Attention The servers and Media Cards installed and configured are listed under each node Any installed Voice Gateway Media Card is listed under Type Solution Integration Guide for Communication Server 1000 Business Communications Manager 20 Prerequisites Table 3 Pre integration checklist Sheet 4 of 6 m Task Reference Comments H 323 Virtual Trunk package 399 is installed IPT is Release 3 0 or newer if you are using IP Trunk cards To check that the package is loaded 1 Open a telnet session to the Call Server 2 Log onto the Signaling Server 3 Enter LD 22 4 Enter PRT 5 Enter PKG 399 6 The package is loaded if you do not receive a package is restricted message To check that IPT Trunk cards are installed 1 Log on to Element Manager 2 On the left navigation pane expand the IP Telephony tab Expand the Software tab Select Servers and Media Cards The Servers
29. Software Distant Steering Code DSC Customers Trunk Steering Code TSC Routes and Trunks Numbering Plan NET Routes and Trunks Access Code 1 j ei ae t Home Area Code HNPA Digital Trunk Interface Home Location Code HLOC Location Code LOC l Numbering Plan Area Code NPA Network Routing Service Exchange Central Office Code NXX Flexible Code Restriction Snecial Number SDN 4 Select Network Control amp Services gt ESN Access Codes and Parameters ESN A message appears if ESN data is not configured Click OK Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 35 The ESN Access Codes and Basic Parameters page appears See Figure 13 ESN Access Codes and Basic Parameters Note If ESN data is configured on your switch the fields on this page appear populated Figure 13 ESN Access Codes and Basic Parameters ESN Access Codes and Basic Parameters input Description Pe input Value Maximum number of Digit Manipulation tables MXDM 100 Maximum number of Route Lists MXRL 100 0 00 00 23 59 Time of Day Schedules TODS items seperated by a space Routing Controls RTCL Check for Trunk Group Access Restrictions TGAR NCOS Map NMAP items seperated by a space Maximum number of Supplemental Digit restriction blocks MXSD ho Maximum number of
30. Solution Integration Guide for Communication Server 1000 Business Communications Manager 30 CS 1000 setup and IP Peer Networking configuration The Zone Basic Property and Bandwidth Management page appears See Figure 8 Zone Basic Property and Bandwidth Management Note The following message may appear after you click to Add To maintain consistent zone properties within the network it is recommended to use the Zone Basic Property and Bandwidth Management Spreadsheet Do you wish to proceed Click the OK button Figure 8 Zone Basic Property and Bandwidth Management T Element Manager Microsoft Internet Explorer lol xj File Edit View Favorites Tools Help ay E A Q O a 2D Psat Fers O M UA Address E http 192 167 102 4 cgi pwd cgi Go Links gt CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 102 3 Links IP Telephony Zones Zone 3 Zone Basic Property and Bandwidth Management Virtual Terminals Bookmarks Zone Basic Property and Bandwidth Management System Maintenance are a Superoops Input Description Input Value SNMP Zone Number ZONE 3 Geographic Redundancy Software Intrazone Bandwith INTRA_BW 1 000000 IP Telephony s P Nodes Servers Media Cards Intrazone Strategy INTRA_STGY Best Quality BQ hd Zones Interzone Bandwith INTER_BW 1 000000 Network Address Translation QoS Thresholds Interzone Strategy INTER_STGY
31. Voice over IP VoIP protocols e networking principles e knowledge of core data components Training Nortel recommends that you complete product specific training before you begin integrating the CS 1000 and BCM systems Training includes Course 6034C CS 1000 BCM Multi site Integration which deals specifically with the CS 1000 BCM integration and multi site BCM integration processes A complete list of courses is available at www nortel com Capturing integration parameters Table 2 Integration Parameters page 16 provides a list of parameters required to successfully complete the integration Record these parameters during the initial planning phase of the integration NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 16 Prerequisites Table 2 Integration Parameters Parameter Value Service domain name in NRS Coordinated Dialing Plan steering codes Gatekeeper IP address Alternate Gatekeeper IP address optional T LAN IP address of Signaling Server T LAN IP address of alternate Signaling Server H 323 ID preferable if it is the same as the one in the Primary Signaling Server SIP access port to use port 5060 is recommended SIP domain name must be the same as the service domain name SIP Gateway endpoint name must match the NRS user ID SIP Gateway endpoint authentication password must match the NRS passwor
32. for Line 001 Parameters Pi feienicesi Restrictions Assigned DNs Auto privacy Jy Full autohold Loops so Scheduled Se Aux ringer 12 Dialing Plan Ring Groups Distinct rings in use 4 Call Security Unsnitaline Table 14 Preferences fields description Field Value Description Auto Privacy lt check box gt Defines whether one BCM user can select a line in use at another telephone to join an existing call For more information see BCM 4 0 Device Configuration Guide NOO60600 Full autohold lt check box gt Enables or disables Full autohold When enabled if a caller selects an idle line but does not dial any digits that line is automatically placed on hold if the caller selects another line Change the default setting only if Full autohold is required for a specific application Aux ringer lt check box gt If your system is equipped with an external ringer you can enable this setting so that this line rings at the external ringer Distinct rings Read only Indicates whether a special ring is assigned in use 9 Select the Restrictions tab See Figure 60 Restrictions 10 Configure the Restrictions tab appropriately for your network Refer to Table 15 Restrictions fields description for configuration information NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 102 BCM 200 400 conf
33. that the line is configured for outgoing calls DNs need to have lines configured for both incoming and outgoing calls Check your networks dialing plan or see Dialing Plans Description 553 3001 183 3 Verify that the dialing plan has been properly implemented on both the CS 1000 and BCM For more information about dialing plans see Dialing Plans Description 553 3001 183 End Cannot make calls between the CS 1000 and BCM Symptoms e calls between the CS 1000 and BCM fail CDP calls fail e nochannel circuit is available Step Action 1 Verify your dialing plan and call routing 2 On the BCM log on to Element Manager and select Telephony gt Dialing Plan gt Private Network Verify that Private Network Type is set to CDP Ensure that packets are not blocked by your network firewall End BCM fails to register to NRS Symptoms e BCM fails to register to the NRS e calls fail between the CS 1000 and BCM in both directions NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 110 Testing and troubleshooting Step Action 1 Check whether you can ping the BCM from the NRS command line If unsuccessful check your network settings Note that the NRS does not respond to pings 2 In the H323 Settings tab for IP trunks under Resources gt Telephony Resources verify that the BCM includes its alias name as NAME aliasname 3 Verify that the A
34. 0 s t C s S TCP maximum transmission unt MTU 50 Network Connection Server NCS Settings Primary NCS pot figs00 Altemate NCS pot i600 Primary NCS timeout Seconds 10 l 3 Under NRS Settings set the following values e Host name e Primary IP T LAN e Alternate IP T LAN e Control priority 4 Under H 323 Gatekeeper Settings select the Location request LRQ response timeout 5 Under SIP Server Settings set the following values e Mode e UDP transport enabled disabled e UDP port e UDP maximum transmission unit MTU e TCP transport enabled disabled e TCP port NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 66 NRS configuration e TCP maximum transmission unit MTU Note Make the values under SIP Server Settings the same as those you configure for the SIP Proxy in Element Manager 6 Under Network Connection Server NCS Settings set the following values e Primary NCS IP address and port number e Alternate NCS IP address and port number e Primary NCS timeout 7 Click Save End Configuring the service domain The NRS database information configured in this procedure is required by both the SIP Redirect Server and the H 323 Gatekeeper Step Action 1 Log on to NRS Manager Select the Configuration tab 3 Click Standby DB View to switch from active to standby database view See Figure 30 Configuration Note The active d
35. 0 support 802 10 Bits value 802 1p p Range 0 to LAN configuration SNTP H323 GW Settings Firmware SIP GW Settings SIP URI Map SIP CD Services SIP CTI Services Cards Add Signaling Servers Add Save and Transfer Cancel 4 Expand the VGW and IP phone CODEC profile heading and edit the fields as necessary Expand the QoS heading and edit the fields as necessary If you make configuration changes click Save and Transfer otherwise click Cancel Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 41 End H 323 Gatekeeper Configuration Configure the H 323 Gatekeeper in both Element Manager and the NRS Configure the Element Manager before the NRS The sequence of H 323 Gatekeeper configuration procedures is as follows e Configuring Element Manager page 41 Configuring Element Manager Set the Primary and Alternate Gatekeeper IP addresses This IP address is configured at each H 323 Gateway Signaling Server 1 Log on to Element Manager 1 Select IP Telephony Manager gt Nodes Servers Media Cards gt Configuration 2 Expand the Node ID heading See Figure 17 Node Configuration page 39 Click Edit Expand the H 323 GW Settings heading See Figure 19 H323 Gateway and Signaling Server page 42 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Co
36. 001 326 CS 1000 setup and IP Peer Networking configuration 45 Creating the RLB for the virtual trunk route LD 86 page 55 Creating the CDP steering codes LD 87 page 56 Checking CODEC and QoS settings page 57 Enabling the SIP Virtual Trunk application Enable SIP functionality in Element Manager Step Action N ou Aa WwW 10 11 12 13 Log on to Element Manager Select IP Telephony gt Nodes Servers Media Cards gt Configuration See Figure 17 Node Configuration page 39 Expand the Node heading Click Edit Expand the Signaling Servers heading Expand the Signaling Server Properties heading See Figure 19 H323 Gateway and Signaling Server page 42 Select a SIP option SIP only or H 323 and SIP for Enable IP Peer Gateway Virtual Trunk TPS Select the Enable SIP Proxy Redirect Server check box Select the SIP Transport Protocol TCP is the default UDP means User Datagram Protocol in this instance Verify the Local SIP Port The default is 5060 Enter the SIP Domain Name The SIP Domain Name must be less than 128 characters in length Valid characters are a z 0 9 period hyphen comma and underscore This string builds all SIP messages and appears in the URI phone context If you enable the SIP Gateway application specify this field This name must match the Service Domain name configured in NRS Enter the SIP Gateway Endpoint Name and Authentication
37. 18 Preferences fields description Field Value Description Aux Ringer lt check box gt If your system is equipped with an external ringer you can enable this setting so that this line rings at the external ringer If Busy Busy tone To automatically direct calls to the prime telephone select _ __ To prime Otherwise select Busy tone To Prime Distinct rings Read only in use Voice message If the system is using a remote voice mail select the center center configured with the contact number Redirect to To automatically direct calls out of the system to a specific telephone such as a head office answer attendant enter that remote number here Ensure that you include the proper routing information 7 Select the Assigned DNs tab See Figure 64 Assigned DNs page 106 Edit the listed DNs or click Add to add a DN as required Enter the appropriate information for your network Refer to Table 16 Assigned DNs page 103 for configuration information NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 106 BCM 200 400 configuration Figure 64 Assigned DNs 2 BCM Element Manager 192 168 249 27 Network Autoretest S Welcome E System 242 Target line Administrator Access E Resources E Global Settings Active Physic Active VoIP L Inactive Line Loops Scheduled Servic Ring
38. 3 gatekeeper registration time to live timer Seconds 30 H 323 alias name cs1000N0DE5s Alternate NRS server is permanent Auto backup time HH MM 23 59 Auto backup to FTP site enabled I Auto backup FTP site IP address Auto backup FTP username Auto backup FTP password Auto backup FTP site path Save 3 Configure the information in the System Wide Settings page Refer to Table 4 System Wide Settings fields description Table 4 System Wide Settings fields description Sheet 1 of 2 Field Description DB Synch interval for alternate 24 is the default Hours SIP registration Time to Live timer 30 seconds is recommended H 323 Gatekeeper registration 30 seconds is recommended Time to Live timer H 323 Alias Name This is a mandatory field The H 323 Alias Name must be alphanumeric and contain no spaces The default value is the same as the H 323 ID and HostName value configured in the PRIMARY Signaling Server s config ini file Alternate NRS server is permanent Select this check box if the Alternate NRS Server is to remain in service after a switch over even if the Primary NRS recovers Clear the check box if the Alternate NRS switches over functions to the Primary NRS Server after the Primary NRS Server recovers NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 64 NRS configuration Table 4 System Wide Se
39. 3001 365 IP Peer Networking Installation and Configuration Guide 553 3001 213 e Keycode Installation Guide NN4001 0 301 e Signaling Server Installation and Configuration 553 3001 212 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 11 Overview An example of a Communication Server 1000 Business Communications Manager BCM systems integration is shown in Figure 1 Architecture Figure 1 Architecture CS1000 BCM Signaling Server SIP Gateway SIP Gateway PS H323 Gateway P H323 Gateway Call Server CS 1000 Gateway IP address 192 167 102 1 192 168 249 27 BCM Gateway Alias name BCM40 T NCS IP Address BCM IP Address Figure 2 CS 1000 BCM integration process page 12 shows the sequence of procedures you perform to integrate the CS 1000 and BCM systems NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 12 Overview Figure 2 CS 1000 BCM integration process Integration Complete personnel meet necessary training knowledge equirements Complete hardware software and licensing prerequisites System baseline requirements met Yes Configure H 323 Call Server Configure H 323 Gatekeeper Configure Session Initiation Protocol SIP Solution Integration Guide for Communication Server 1000 Business Communications Manager
40. 8 Expand the Signaling Server Properties heading 9 Enter the H323 ID This should be the same as the Signaling Server that hosts the Primary H 323 Gatekeeper Make a note of the H323 ID for the NRS configuration Note The host name does not need to be the same as the H323 ID but it is recommended that both names are the same 10 Select the Enable Gatekeeper check box 11 Click Save and Transfer End SIP protocol configuration SIP addressing and Universal Resource Identifier SIP addressing is built around either a telephone or a Web host name For example the SIP address can be based on a URL such as SIP john doe companyabc com This URL is part of the Universal Resource Identifier URI which is used for SIP address resolution The user ID shows the composition of a SIP address The SIP configuration of the Redirect Server is based on this address The Domain name is the main address of a SIP server you can compare it to a node ID This is also the Service Domain that you enter in the NRS At the end of the URI the user phone section shows that this is the URI for a telephone user In SIP address resolution the user name field is parsed into name and phone context Address lookup is based on digits phone context and domain name This means that the telephone number undergoes SIP mapping The Service Domain is divided into Level 0 LO and Level 1 L1 domains These domains are entered in the NRS SIP Gate
41. D Integrated Services Signaling Link Maximum aooo ISLM Signaling Server Resource Capacity 1800 SSRC Basic options BSCOPT Advanced options ADVOPT Feature Packages scr Retresh more PRI Range 1 4000 Range 0 4000 Cancel 6 For the D Channel Card Type CTYP select D channel is over IP DCIP 7 For the Designator DES type a meaningful name The Designator must not contain spaces use underscores instead Make a note of the Designator in your records for future reference 8 For User USR select Integrated Services Signaling Link Dedicated ISLD 9 For Interface type for D channel IFC select Meridian Meridian1 SL1 10 Leave all other parameters as is and click Submit The new channel appears End Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 29 Configuring the zones in LD 117 Before you can configure the virtual routes and trunks the following zones must be configured in any order e Zone 1 IP Phones zone ZBRN MO e Zone 2 Voice Gateway Channels zone which should be different from the IP Phones zone ZBRN VTRk Ensure that enough bandwidth is allocated for the zones with the heaviest traffic Never use or configure zone 0 Step Action Log on to Element Manager 2 Select IP Telephony gt Zones See Figure 7 Zones
42. D heading 4 Click GEN CMD for the switch Solution Integration Guide for Communication Server 1000 Business Communications Manager 86 NRS configuration The General Commands page appears See Figure 51 General Commands Figure 51 General Commands CS 1000 ELEMENT MANAGER Help Logout Managing 192 167 104 3 IP Telephony Nodes Servers Media Cards Node Maintenance and Reports General Commands General Commands Element IP 192 167 104 4 ElementType SS Group F Command virkShow SS Protocol i323 Start Range RON IP address 192 167 104 3 Number of Pings 3 PING VTRK status Active Deataen 4 W292 For Group select Virk For Command select vtrkShow For Protocol type H323 Click Run The Virtual Trunk status appears oN OA 9 Check each IP Phone manually At the DEF GW option verify that the IP address is the same as the T LAN Gateway of that system Tip If the phones ring and have dial tone but there is no speech path the NO Default Gateway is 0 0 0 0 and is not operational A Committing Gatekeeper configuration changes Gatekeeper changes occur in the standby database If you want the active Gatekeeper to use these settings you must commit them to the active database from the Gatekeeper Admin tool Step Action 1 Log on to NRS Manager Click the Tools tab From the left navigation pane select Database Actions See Figure 52 Database Actions
43. Domains gt L1 Domains UDP L0 Domains CDP Routing Entries Default Routes Collaborative Servers E 164 area code 506 s Collaborative Servers Collaborative s POTER SEEN E 164 international dialing access code 011 E 164 national dialing access code booo E 164 local subscriber dialing access code Boo Private L1 domain UDP location dialing access code Booo Special number gt Emergency service access prefix gt Special number label PrivateSpecial 6 Configure the L1 domain Refer to Table 5 L1 domain fields for configuration information Table 5 L1 domain fields Sheet 1 of 2 Field Value Description Domain name lt alphanumeric string gt Mandatory The name must be alphanumeric and can be up to 30 characters in length Domain description Endpoint authen tication enabled lt character string gt Authentication off Authentication on Optional The description can include any character except single quotes and be up to 120 characters in length If Authentication on is selected all endpoints require authentication Authentication password lt alphanumeric string gt If Authentication on is selected enter an authentication password The password must be alphanumeric and up to 30 characters in length E 164 country code lt numeric string gt Mandatory The code must be numeric and up to 7 characters in length E 164 area code
44. Edit Add trunk IP Telephony Trunk 1 Nodes Servers Media Cards 10 Tena ees Zones 7 y Peres j Brencanaddrecesransiaticn Trunk 1 TN 09600200 Description H323 Edit Multi Del QoS Thresholds _ g iian P Paranal Dircenes Trunk 2 TN 09600201 Description H323 Edit Software Trunk 3 TN 09600202 Description H323 Edit Customers Trunk 4 TN 09600203 Description H323 Edit annala Trunk 5 TN 09600204 Description H323 Editl 3 Click the Add route button The New Route Configuration page appears See Figure 10 New Route Configuration Figure 10 New Route Configuration Customer 0 New Route Configuration Basic Configuration Input Description Input Value Route Data Block RDB TYPE RDB Customer number CUST 0 Route Number ROUT 0 Designator field for trunk DES VTRK_H323 Trunk Type TKTP TIE trunk data block Incoming and Outgoing trunk ICO incoming and Outgoing 040 7 Access Code for the trunk route ACOD 1000 The route is for a virtual trunk route VTRK I nZone Tor codec sel nagement ZONE 002 Range 0 255 ae T Protocol ID for the route PCID H323 H323 gt Integrated Services Digital Network option ISDN F7 Mode of operation MODE Route uses ISDN Signaling Link SLD D channel number DCH 3 Range 0 254 Private Network Identifier PNI fo Range 0 32700 Network Calling Name Allowed NCNA V Network Call Redirection NCRD M Recog
45. Geographic Redundance i Ean Import Node Files Maintenance and Reports Node 9 Node IP 192 167 103 3 Edit Transfer Status Delete Configuration Voice LAN TLAN IP address TN Zones z x Network Address Translation Signaling Server Q08 Thresholds 192 167 103 2 2 Expand the Node heading 3 Click Edit The Edit page appears See Figure 18 Node Editing page 40 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 40 CS 1000 setup and IP Peer Networking configuration Figure 18 Node Editing Edit Save and Transfer Cancel Node Node ID 9 Voice LAN TLAN Node IP address 192 1671033 Management LAN ELAN gateway IP address fiszie71021 Management LAN ELAN subnet mask 255 255 2550 Voice LAN TLAN subnet mask 255 255 2550 SNMP Add Enable Echo canceller Echo canceller tail delay 128 x Voice activity detection threshold 17 Range 20 t o 10 Idle noise level 87 Range 327 to 327 DTMF Tone detection V Enable V 21 FAX tone detection FAX maximum rate bps 14400 x FAX playout nominal delay 100 Range 0 to 300 FAX no activity timeout 20 Range 10 to 32000 FAX packet size 30 Codec 6711 Select 7 Codec G729A Select 7 Codec 6723 1 Select 7 Codec 138 FAX Select 7 Diffserv Codepoint DSCP Control packets 40 Range 0 to 63 Diffserv Codepoint DSCP Voice packets 46 Range 0 to 63 Enable 802 1
46. Groups C Call Security Hospitality Hunt Groups Call Detail Recor End Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 107 Testing and troubleshooting This chapter contains procedures to test and troubleshoot your Communication Server 1000 Business Communications Manager BCM integration The sections in this chapter are as follows Testing page 107 Testing the integration from the BCM system page 107 Testing the integration from the CS 1000 system page 108 e Troubleshooting page 108 BCM is unable to contact the gatekeeper at lt IP address gt page 108 Unable to complete any calls page 109 BCM fails to register to NRS page 109 Cannot make calls between the CS 1000 and BCM page 109 H 323 Gateway service is down page 110 Testing The CS 1000 BCM integration is considered successful if BCM and Network Routing Service NRS are able to register to each other You can determine this from either the CS 1000 side or the BCM side Successful call completion is not a criterion of integration success because call completion is dependent on the dialing plan and how it is implemented For information about dialing plans see Dialing Plans Description 553 3001 183 Testing the integration from the BCM system Step Action 1 Log on to Element Manager on the BCM system 2 Select Resources gt
47. ION amp resetFilter 1 amp po id 12514 Nortel page for BCM 200 documentation located at http www 1 30 nortelnetworks com go main jsp cscat DOCUMENTATION amp resetFilter 1 amp po id 8236 Nortel page for BCM 400 documentation located at http www 1 30 nortelnetworks com go main jsp cscat DOCUMENTATION amp resetFilter 1 amp po id 17141 Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site www nortel com support This site provides quick access to software documentation bulletins and tools to address issues with Nortel products From this site you can e download software documentation and product bulletins search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues e sign up for automatic notification of new software and documentation for Nortel equipment open and manage technical support cases Getting help over the phone from a Nortel Solutions Center If you do not find the information you require on the Nortel Technical Support Web site and you have a Nortel support contract you can also get help over the phone from a Nortel Solutions Center In North America call 1 800 4NORTEL 1 800 466 7835 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 How to get help 7 Outside North America go to the following W
48. IP networking for SIP The IP Peer Networking configuration for SIP in the Call Server is similar to the H 323 configuration Complete the following steps for each Call Server in the IP Peer Network 1 Define the Customer to support ISDN LD 15 2 Create the Virtual D Channel LD 17 3 Configure the Zones LD 117 4 Create the Virtual Route LD 16 Enter SIP in the VTRK screen Create the Virtual Trunk Create the ESN Data Block for CDP LD 86 Create the Network Control NCTL Block for Network Access LD 87 Create the RLB that uses the Virtual Trunk Route LD 86 Create the CDP Steering Codes LD 87 O AN OO UH Note If the system is configured for H 323 you do not need to configure steps 1 2 3 6 and 7 again Defining the customer to support ISDN Step Action 1 Log on to Element Manager 2 Select Customers See Figure 3 Customers page 25 3 Click Edit A list of enabled feature packages appears 4 Scroll down and select ISDN and ESN Networking Package 145 Select the Integrated Services Digital Network ISDN check box 6 Click Submit End Creating the virtual D channel Step Action 1 Log on to Element Manager 2 Select Routes and Trunks gt D Channels Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 49 The D Channels page appears See Figure 5 D Channels page 27
49. Incoming Trunk Group exclusion tables MXIX ho Maximum number of Free Calling area screening tables MXFC fioo Maximum number of Free Special number screening tables MXFS ho One or two digit NARSBARS Access Code 1 ACI 3 NARSBARS Dial Tone after dialing AC1 or AC2 access codes DLTN V Expensive Route Warning Tone ERWT V Expensive Route Delay Time ERDT 6 Extended Time of Day schedule ETOD Maximum number of LOC codes NARS only MXLC ho Maximum number of Special Common Carrier entries MSCC L One or two digit NARS Access Code 2 AC2 6 Coordinated Dialing Plan feature for this customer CDP V Maximum number of Steering Codes MXSC 120 Number of digits in CDP DN DSC DN or LSC DN NCDP 6 _ Submit Refresh Cancel 5 Edit the main parameters MXDM MXRL MXSD MXIX MXFC MXFS and MXLC if required or leave the default values as is 6 Select the Coordinated dialing Plan feature for this customer CDP check box Set the value of the Maximum number of Steering Codes MXSC Set the value of the Number of digits in CDP DN DSC DN or LSC DN NCDP 9 Click Submit NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 36 CS 1000 setup and IP Peer Networking configuration End Creating the Network Control Block NCTL for network access LD 87 Step Action Figure 14 Network Control Basic Parameters Log onto E
50. N43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager CS 1000 setup and IP Peer Networking configuration Figure 4 Customer Property Configuration elas CS 1000 ELEMENT MANAGER Home Links Virtual Terminals Bookmarks System Maintenance Loops Superloops SNMP Geographic Redundancy Software IP Telephony Nodes Servers Media Cards Zones Network Address Translation QoS Thresholds Personal Directories Software Customers Routes and Trunks Routes and Trunks D Channels Digital Trunk Interface Dialing and Numbering Plans Electronic Switched Network Network Routing Service Flexible Code Restriction Incoming Digit Conversion Services B tk p dhd Restore Date and Time Logs and Reports Security Managing 192 167 102 3 Customers Customer 0 Property Configuration Customer 0 Property Configuration Basic Configuration Input Description Input Value Customer Data Block CDB TYPE CDE Customer number CUST 0 ANI Attendant Billing number ANAT 1111 ANI Listed Directory Number ANLD 111 Options OPT Edit Flexible Feature Codes FFC_DATA Feature options FTR_DATA Listed Directory Number options LDN_DATA ISDN and ESN Networking options NET_DATA Night service options NIT_DATA Do Not Disturb Individual ee End to End Package 10 Sianalina Enhanced Night Package 133 Servi
51. O ONO fF End Checking the status of virtual D channels Step Action 1 Log on to Element Manager 2 Select Routes and Trunks gt D Channels The D Channels page appears See Figure 48 D Channels Figure 48 D Channels CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 104 3 Links Routes and Trunks D Channels Virtual Terminals Bookmarks D Channels System Maintenance Loops Superloops Maintenance SNMP D Channel Diagnostics LD 96 Software Network and Peripheral Equipment LD 32 Virtual D Channels IP Telephony MSDL Diagnostics LD 96 Nodes Servers Media Cards TMDI Diagnostics LD 96 Zones D Channel Expansion Diagnostics LD 48 Network Address Translation Q05 Thresholds Personal Directories Configuration Software Tue Choose a D Channel Number 9 x and type DCH 7 to Add Routes and Trunks Routes and Trunks D Channels Digital Trunk Interface Dialina and Numberina Plans 3 Select D Channel Diagnostics LD 96 The D Channel Diagnostics page appears See Figure 49 D Channel Diagnostics page 85 z y Card Type Description A Channel 5 Type DCH DGIP 10005_VDCH Edit Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration Figure 49 D Channel Diagnostics CS 1000 ELEMENT MANAGER Help Logout Managing 192 167 104 3 Routes and Trunks D C
52. Password These must match the user ID and password for NRS This user ID and password helps authenticate the Gateway with the MCS5100 Proxy Server if you configure Converged Desktop Click Save and Transfer End Configuring the SIP Gateway Before you configure the SIP Gateway check which route you have configured as a SIP route in LD 16 You must fill in this route later 1 2 Log on to Element Manager Select IP Telephony gt Nodes Servers Media Cards gt Configuration See Figure 17 Node Configuration page 39 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 46 CS 1000 setup and IP Peer Networking configuration Select the Node Click Edit Expand the SIP GW Settings heading See Figure 20 Edit SIP GW settings Figure 20 Edit SIP GW settings CS 1000 ELEMENT MANAGER Help Logout Managing 192 167 102 3 IP Telephony Nodes Servers Media Cards Node Confiquration IP Telephony Node ID 9 Edit Edit Save and Transfer Cancel Node e e Firmware Primary Proxy Supports Registration V Primary CDS Proxy or Re direct server flag V Secondary Proxy Re direct IP address 0 0 0 0 Secondary Proxy Re direct IP Port 5060 Secondary Proxy Supports Registration Secondary CDS Proxy or Re direct server flag CLID Parameters Country Code fi Area Code 506 Subscriber Number of digits to strip 0 7 Subscriber Prefix to inser
53. aling Server Installation and Configuration 553 3001 212 Primary alternate and fail safe Network Routing Service NRS are configured at installation and initial setup of the Signaling Server Signaling Server Installation and Configuration 553 3001 212 The NRS requires IP telephony node configuration files These files are installed and configured during the Signaling Server software installation as a basic configuration step Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 Prerequisites 19 Table 3 Pre integration checklist Sheet 3 of 6 m Task Reference Comments Digital Data Block configuration is complete in LD 73 IP Peer Networking Installation and Configuration Guide 553 3001 213 To configure a Digital Data Block 1 Log on to the Call Server and enter LD 73 2 Enter New 3 Enter DDB 4 Press Enter to accept all defaults 5 Perform a data dump PTI or DTI trunks DLOP configuration is complete in LD 17 IP Peer Networking Installation and Configuration Guide 553 3001 213 To check PTI or DTI trunks 1 Log onto Element Manager 2 Select Routes and Trunks gt Digital Trunk Interface o Select Digital Trunk Interface Data Block 4 Check thatthe configuration is complete A basic node is configured in Element Manager IP Line Description Installation and
54. all H 323 calls to be dropped It is recommended that you make changes to the Call Signaling Settings during off peak hours or a scheduled maintenance window Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 BCM 200 400 configuration 97 Table 11 H 323 Call Signaling Settings fields description Field Value Description Call Signaling Direct Call signaling information is passed directly between H 323 endpoints You must set up remote Gateways Gatekeeper All call signaling occurs directly between H 323 endpoints Resolved This means that the Gatekeeper resolves the phone numbers into IP addresses but the Gatekeeper is not involved in call signaling Gatekeeper Gatekeeper Routed uses a Gatekeeper for call setup and Routed control In this method call signaling is directed through the Gatekeeper Gatekeeper Use this setting for a NetCentrex Gatekeeper With this Routed no RAS setting the system routes all calls through the Gatekeeper but does not use any of the Gatekeeper Registration and Admission Services RAS Choose this option if RAS is not enabled on the NRS Call Signaling lt port value gt If VoIP applications are installed that require nonstandard Port call signaling ports enter the port number here Port number 0 means that the system uses the first available port The default port for call signaling is 1720 RAS Port
55. an be used for multiple call types Select the Insert ESN Access Code INAC check box Leave the other default values as is and click Submit The Routes and Trunks screen appears showing the created routes End Creating the virtual trunks LD 14 Note The Virtual Trunk TNs that you configure in this procedure cannot overlap with the ones that you configure for IP phones Action Log on to Element Manager Select Routes and Trunks gt Routes and Trunks See Figure 9 Routes and Trunks page 31 Expand the Customer heading Click Add trunk next to the route to which you wish to add the trunk Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 33 The New Trunk Configuration page appears See Figure 11 New Trunk Configuration Note Create separate virtual routes for SIP and H 323 The SIP route is configured in the section SIP protocol configuration page 43 Figure 11 New Trunk Configuration File Edit View Favorites Tools Help Le Qm O 2 A Olan rre OO Sm JAS Address E http 192 167 102 4 cgi pwd cgi gt Go Lir Home Managing 192 167 102 3 Links Routes and Trunks Routes and Trunks Customer 0 Route 1 New Trunk Configuration Virtual Terminals Bookmarks Customer 0 Route 1 New Trunk Configuration System Maintenance Loops i EEE Bas
56. and Media View page appears 5 Select Open all Nodes Attention The servers and Media Cards installed and configured are listed under each node Any installed IPT Trunk cards are listed under Type BCM configuration is complete and passing data traffic BCM networking hardware is installed for integration To check the installed hardware 1 Log onto Element Manager 2 Select the Administration tab Expand the General folder Select Hardware Inventory Select the PCI Cards tab The cards installed in BCM are listed Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 Prerequisites 21 Table 3 Pre integration checklist Sheet 5 of 6 m Task Reference Comments PEC III Media Service Cards MSC are later PECIII MSCs are required for T 38 Fax and IP telephony To check the PEC hardware 1 Log on to Element Manager 2 Select the Administration tab Expand the General folder Select Hardware Inventory Select the PCI Cards tab Select the MSC PCI card and scroll down to the Details for Card section oa fF Ww BCM 200 400 is Release 4 0 or later To check the software version Log on to Element Manager Select the Configuration tab Expand the System folder Select Identification BCM 50 is version 2 0 or later To check the software version Log on to Element Manager Select the Configur
57. ata block for CDP page 34 Creating the Network Control Block NCTL for network access LD 87 page 36 Creating the RLB for the virtual trunk route LD 86 page 37 Creating the CDP steering codes LD 87 page 38 Checking CODEC and QoS settings page 39 Defining the customer to support ISDN Step Action 1 2 Log on to Element Manager In the left navigation pane select Customers See Figure 3 Customers page 25 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 25 Figure 3 Customers File Edit View Favorites Tools Help ay Qx z x B TN JO search Se Favorites ral 2 te a LJE 2o Address E http 192 167 102 4 cgi pwd cgi gt Eco Links a NORTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 102 3 Links Customers Virtual Terminals Bookmarks Customers System Maint Serica Choose a Customer Number fi z to Add Superloops N PA nie Redundancy Customer 0 Total routes 2 Total trunks 20 En Software IP Telephony Nodes Servers Media Cards Zones Network Address Translation QoS Thresholds Personal Directories Software Customers Routes and Trunks Pauttac and Trinko 3 Click the Edit button The Customer Property Configuration page appears See Figure 4 Customer Property Configuration page 26 N
58. atabase view is the default view Use the active database for runtime queries and the standby database for administrator modifications You must use standby view to make changes to the database Figure 30 Configuration elas NETWORK ROUTING SERVICE MANAGER Home Configuratior Administration Active DB view set Standby DB view Location Configuration gt Service Domains gt B gt Service Domains F P Service Domains L1 Domains UDP TA ofli of L0 Gateway Endpoints 1 cesip com Not available 4 4 2 User Endpoints Routing Entries Default Routes Collaborative Servers 4 Select Service Domains Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 67 5 Click Add The Add Service Domain Property page appears See Figure 31 Add Service Domain Figure 31 Add Service Domain NORTEL NETWORK ROUTING SERVICE MANAGER Configuration Administration O Standby DB view set Active DB view Helg Location Configuration gt Service Domains gt View Service Domain Property gt B gt Servi ains i i SANES Doman View Service Domain Property L1 Domains UDP Domain name fecsip com 5 a LO Domains CDP Gateway Endpoints User Endpoints Damene eassa z x Routing Entries Default Routes Save Delete Collaborative Servers Mandatory field indicator 6 Enter your Domain name and a Domain description These values must mat
59. ation tab Expand the System folder Select Identification BCM on the same network as the systems being integrated are release 3 5 or later To check the software version Log on to Element Manager Select the Configuration tab Expand the System folder Select Identification VoIP Gateway Trunk licensing is purchased and loaded on BCM Keycode Installation Guide NN40010 301 To check Feature Licenses Log on to Element Manager Select the Configuration tab Expand the System folder A O N a Select Keycode NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 22 Prerequisites Table 3 Pre integration checklist Sheet 6 of 6 M Task Reference Comments IP Client licensing is purchased and loaded on BCM Keycode Installation Guide NN40010 301 To check Feature Licenses 1 Log onto Element Manager Select the Configuration tab 2 3 Expand the System folder 4 Select Keycode MCDN feature licensing is purchased and loaded on BCM Keycode Installation Guide NN40010 301 To check Feature Licenses 1 Log onto Element Manager Select the Configuration tab 2 3 Expand the System folder 4 Select Keycode NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 23 CS 1000 setup and IP Peer Networking configuration
60. ce Input Description Input Value Dial Access Prefix on CLID table entry option DAPC Virtual Private Network Identifier VPNI Range 1 16383 Private Network Identifier rr imam Range 1 16383 Expand the Feature Packages heading Expand the Integrated Services Digital Network Package 145 heading The ISDN parameters are displayed Select the Integrated Services Digital Network ISDN check box At the bottom of the page click Submit End Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 27 Creating the virtual D channel Step Action Log on to Element Manager Select Routes and Trunks gt D Channels The D Channels page appears See Figure 5 D Channels Note If a D Channel is not configured the following message appears Do not have any D Channel configured in the system To add a new D Channel click on OK H0046 Figure 5 D Channels E Element Manager Microsoft Internet Explorer 4 Bel x Fie Edit View Favorites Tools Help ay Ow O dA Gp kes O12 5 AS Address E http 192 167 102 4 cgi pwd cgi Go Links gt NORTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 102 3 Links Routes and Trunks D Channels Virtual Terminals Bookmarks D Channels System Maintenance 7 n Maintenance SNMP D Cha
61. ce group number NCOS Click Submit End Creating the RLB for the virtual trunk route LD 86 Step 1 Action Log on to Element Manager Select Dialing and Numbering Plans gt Electronic Switched Networks Expand the Customer heading NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 56 CS 1000 setup and IP Peer Networking configuration See Figure 12 Electronic Switched Network ESN page 34 4 Select Network Control and Services gt Route List Blocks If route list blocks are not configured the error message Route List does not exist appears Click OK 5 Type the Route List Index number Click to Add The Route List Block Configuration page appears See Figure 15 Route List Block page 37 Select the Route Number ROUT you previously defined For Strategy on Congestion SBOC select Reroute All RRA Accept the other defaults and click Submit The new Route List Block is generated You can check the configuration by selecting Route List Block Index and Data Entry Index End Creating the CDP steering codes LD 87 Step Action 1 Log on to Element Manager Select Dialing and Numbering Plans gt Electronic Switched Network Expand the Customer heading See Figure 12 Electronic Switched Network ESN page 34 Select Coordinated Dialing Plan CDP gt Distant Steering Code List Enter the Distant Steering Code DSC
62. ch that set for the Signaling Server 7 Click Save The Service Domains page appears again with the new domain added Note When no description is entered the service domain is shown with the message Not available This means that the description is not entered but the service domain is still active This applies to all description fields in NRS Manager End Configuring the L1 domain UDP You can configure the L1 domain after you configure the service domain The L1 domain is a service domain associated with UDP Step Action 1 Log on to NRS Manager Select the Configuration tab Click Standby DB View to switch from active to standby database view See Figure 30 Configuration page 66 4 Select L1 Domains Click Add The Add L1 Domain page appears See Figure 32 Add L1 Domain page 68 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 68 NRS configuration Figure 32 Add L1 Domain NORTEL NETWORK ROUTING SERVICE MANAGER O Standby DB view set Active DB view Confiquration Administration Location Configuration gt L1 Domains UDP gt Add L1 Domain gt Add L1 Domain Property ccsip com Domain name finnovatia oo Gateway Endpoints a r Domain description User Endpoints 7i Endpoint authentication enabled Authentication off 7 Authentication password Routing Entries E 164 country code f1 Default Routes Service
63. ctions schedule These settings control outgoing calls Use Filter Remote lt 00 99 gt Enter the restriction filter that applies to each schedule Restrictions These settings provide call controls for incoming calls Use Filter over a private network or from a remote user dialing in over PSTN Solution Integration Guide for Communication Server 1000 Business Communications Manager 11 Select the Assigned DNs tab See Figure 61 Assigned DNs 12 Edit the listed DNs or click Add to add a DN as required 13 Enter the appropriate information for your network Refer to Table 16 Assigned DNs for configuration information 10 x NN43001 326 BCM 200 400 configuration 103 Figure 61 Assigned DNs File Edit view Network Session Tools Help Pee 52 Cut G Copy Paste Task Navigation Panel WebPage Validate Device Disconnect Refresh Autovefresh All Lines Administration Configuration Welcome fy System ly Administrator Acci H E Resources a E Global Setting H E Sets Details for Line 001 Parameters Preferences Restrictions Assign oN Appearance Type Caller ID Set j Vmsg Set 222 Appr Ring fa C Active Phi Active Vol Target Lin Inactive L x Loops Scheduled Se DN fo Dialing Plan Ring Groups 0 Call Security OK Cancel Hospitality Hunt Groups Table 16 Assigned DNs Field Value Desc
64. d L1 domain name LO domain name H 323 Gatekeeper alias name default is the H 323 ID Primary SIP proxy address Alternate SIP proxy address Primary NCS IP address Alternate NCS IP address Read and write community names Static endpoint IP address same as the Node IP address Collaborative server IP address End Point alias for BCM Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 Prerequisites 17 Establishing the system baseline To successfully integrate voice services you must first establish the system baseline for the Call Server Signaling Server and Business Communications Manager BCM so that the systems are configured and working in a stand alone environment Use Table 3 Pre integration checklist to complete system baselines prior to integration Table 3 Pre integration checklist Sheet 1 of 6 lV Task Reference Comments The Enterprise software package is purchased and installed with appropriate licenses for virtual trunks lines and IP Phones as required The Network Numbering Plan is Dialing Plans Are you using a Uniform Dialing implemented Description 553 Plan UDP or a Coordinated 3001 183 Dialing Plan CDP or both Are you also using a Group Dialing Plan GDP a North American Numbering Plan NANP or a Flexible Numbering Plan FNP CS 1000 soft
65. e SIP Redirect Server and URI map page 47 Configure the SIP Call Server oa fF Q N J Defining the customer to support ISDN page 48 Creating the virtual D channel page 48 Configuring the zones in LD 117 page 49 Creating the virtual route LD 16 page 30 Creating the virtual trunks LD 14 page 52 Creating the Network Control Block NCTL for network access LD 87 page 55 Creating the RLB for the virtual trunk route LD 86 page 55 Creating the CDP steering codes LD 87 page 56 Checking CODEC and QoS settings page 57 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 14 Overview Table 1 Task Completion Checklist Sheet 2 of 2 lV Task Reference Configure NRS Enabling NRS page 59 Launching NRS Manager page 61 Verifying and adjusting system wide settings page 62 Aa OD Configuring the NRS server settings H 323 Gatekeeper or SIP page 64 5 Configuring the service domain page 66 6 Configuring the L1 domain UDP page 67 7 Configuring the LO domain CDP page 70 8 Configuring Gateway endpoints page 74 9 Configuring routing entries page 78 10 Configuring collaborative servers page 80 11 Updating the database page 81 12 Checking the status of registered endpoints page 82 13 Performing an H 323 routing test page 83 14 Checking the status of
66. e prerequisites to and implementation of a successful CS 1000 BCM integration A minimum skill set and level of understanding is assumed References to other NTPs engineering guides or troubleshooting guides are made for informational purposes Audience The intended audience for this document includes installation planning and maintenance personnel Symbols and conventions The following symbols are used in this document Note A note alerts you to important or related information Tip Tips or suggestions on additional sources of information or shortcuts RO are provided Any potential problems that may arise are also identified D gt v Related information The following NTPs are referenced in this guide BCM 4 0 Device Configuration Guide N0060600 e BCM 4 0 Telephony Device Installation Guide NO060609 Communication Server 1000E Installation and Configuration 553 3041 210 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 10 About this document Communication Server 1000M and Meridian 1 Large System Installation and Configuration 553 302 1 210 Communication Server 1000M and Meridian 1 Small System Installation and Configuration 553 3011 210 Communication Server 1000S Installation and Configuration 553 3031 210 e Dialing Plans Description 553 3001 183 IP Line Description Installation and Maintenance 553
67. e route 7 A TAR ad orts i n Security Integrated Services Digital F Network option ISDN Mode of operation MODE Route uses ISDN Signaling Link ISLD v D channel number DCH fo Range 0 254 Interface type for route IFC Meridian M1 SL1 Private Network Identifier PNI 00003 Range 0 32700 Network Calling Name Allowed F NCNA Network Call Redirection NCRD M Trunk Route Optimization TRO V Recognition of DTI2 ABCD FALT signal for ISL 7 FALT Channel Type CHTY B channel BCH x Call Type for outgoing direct dialed TIE route Coordinated Dialing Plan CDP x CTYP Insert ESN Access Code INAC V Integrated Service Access Route r ISAR Display of Access Prefix on CLID r DAPC Basic Route Options Network Options General Options Advanced Configurations Submit Refresh Delete Cancel Enter a virtual Route number ROUT Enter a Designator field for trunk DES for example DEV_VTRK_2 For Trunk Type TKYP select TIE Trunk data block TIE For Incoming and Outgoing Trunk ICOG select Incoming and Outgoing IAO 9 For Access Code for the trunk route ACOD select an unused number N OOA NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 52 CS 1000 setup and IP Peer Networking configuration 10 11 12 13 14 15 16 17 18 19 Select the Route is fo
68. eb site to obtain the phone number for your region www nortel com callus Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers you can use an Express Routing Code ERC to quickly route your call to a specialist in your Nortel product or service To locate the ERC for your product or service go to www nortel com erc Getting help through a Nortel distributor or reseller If you purchase a service contract for your Nortel product from a distributor or authorized reseller you can contact the technical support staff for that distributor or reseller NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 8 How to get help Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 About this document This document describes the planning configuration and troubleshooting of the integration of the Business Communications Manager BCM with a Communication Server 1000 system Integrate the CS 1000 and BCM systems when both systems have been installed and a baseline of operation has been achieved and tested The following systems and software releases are covered in this guide e Communication Server 1000 Release 4 5 e Business Communications Manager 200 Release 4 0 e Business Communications Manager 400 Release 4 0 This document is intended to be a stand alone guide covering th
69. ed to a line pool Name Identify the line in a meaningful way Line Type Public DN Pool A to O Defines how the line is used in relation to other lines in the system If the line is to be shared among telephones set to Public If the line is assigned to only one telephone set to DN If you are using routing put the line into line pool A to F If you are using line pools configure the target lines If your system uses both H 323 and SIP trunks assign H 323 trunks to one pool and SIP trunks to another Distinct Ring 2 3 4 or None For trunks assigned to line pools set the Distinct Ring pattern to None Select the Preferences tab See Figure 59 Preferences Configure the Preferences tab appropriately for your network Refer to Table 14 Preferences fields description for configuration information Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 BCM 200 400 configuration 101 Figure 59 Preferences ixi Fie Edit View Network Session Tools Help OB Ent k Gut Ga Copy MH Pore Task Navigation Panel WebPage 4f Validate Device YG Disconnect Refesh A Autosefiesh Auto refresh all polled fields All Lines Administration Configuration Welcome E System 1 Administrator Acci Resources 4 Global Setting f y Sets Active Phi Active Vol Target Lin Inactive L Details
70. ength Private L1 domain UDP location dialing access code lt numeric string gt Optional The code must be numeric and up to 7 characters in length Special number lt numeric string gt Optional The number must be numeric and up to 30 characters in length Emergency service access prefix lt numeric string gt Optional The number must be numeric and up to 30 characters in length Solution Integration Guide for Communication Server 1000 Business Communications Manager Click Save The LO Domains page appears again showing the added domain NN43001 326 NRS configuration 73 NN43001 326 8 To view the configured data select the service domain and L1 domain and click Show A list of configured LO domains appears See Figure 37 LO Domains CDP Figure 37 LO Domains CDP NORTEL NETWORK ROUTING SERVICE MANAGER Home Confiquration Administration OStandby DB view set Active DB view Helg Location Configuration LO Domains CDP E LO Domains CDP Show LO Domains for Service Domain L1 Domain Service Domains L1 Domains UDP gt L0 Domains CDP Gateway Endpoints a sfinnovatia gt Show User Endpoints Routing Entries of Defoe nou lt Ancestor Path Description gateway a Collaborative Servers endpoints 1 saintjohn ccsip com innovatia Not available 9 Select the LO domain for which you would like to see configurati
71. ering Plans Select Network Routing Service The NRS IP address autopopulates in a browser See Figure 26 NRS IP address Figure 26 NRS IP address NE RTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 104 3 Links Dialing and Numbering Plans Network Routing Service NRS Virtual Terminals Bookmarks Network Routing Service NRS System Maintenance Loops Please enter the NRS IP Address then press button Next gt Superloops SNMP eal a PPU description inputvaue IP Telephony Nodes Servers Media Cards NRS IP Address h 92 167 105 2 Maintenance and Reports Configuration Network Address Translation QoS Thresholds Personal Directories Software Customers Routes and Trunks Routes and Trunks D Channels Digital Trunk Interface Electronic Switched Network Flexible Code Restriction Incoming Digit Conversion 4 Click Next The NRS logon page appears Note To access the Signaling Server open a Web browser and enter the Node IP address NRS in the address line This opens the NRS logon page 5 Type admin for both your default user ID and password You can change your user ID and password later if necessary The NRS Overview page appears See Figure 27 NRS Overview page 62 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 62 NRS configuration Figure 27 NRS Overview NE RTEL kO
72. erver 1000 Business Communications Manager 34 CS 1000 setup and IP Peer Networking configuration 12 Select the Channel ID for this trunk CHID Note You can add a Class of Service CLS for all features that you wish In a basic configuration you can leave the CLS as is 13 Select Advanced Trunk Configurations to display a list of advanced features 14 Edit the necessary fields or accept the default values 15 Click Submit End Creating the ESN data block for CDP Step Action Log on to Element Manager Select Dialing and Numbering Plans gt Electronic Switched Network Expand the Customer heading See Figure 12 Electronic Switched Network ESN Figure 12 Electronic Switched Network ESN CS 1000 ELEMENT MANAGER Home Managing 192 167 102 3 Links Dialing and Numbering Plans Electronic Switched Network ESN Virtual Terminals Bookmarks Electronic Switched Network ESN System Maintenance Loops Customer 00 Superloops SNMP Network Control amp Services Geographic Redundancy Network Control Parameters NCTL TE ESN Access Codes and Parameters ESN IP Telephony Digit Manipulation Block DGT Nodes Servers Media Cards Route List Block RLB A Zones Incoming Trunk Group Exclusion ITGE Network Address Translation Network Attendant Services NAS QoS Thresholds _ Coordinated Dialing Plan CDP Personal Directories Local Steering Code LSC
73. eway Endpoints See Figure 30 Configuration page 66 5 Click Add The Add Gateway Endpoint page appears See Figure 39 Add Gateway Endpoint Figure 39 Add Gateway Endpoint NE RTEL NETWORK ROUTING SERVICE MANAGER Home Configuration Administration O Standby DB view set Active DB view Help Location Configuration gt Gateway Endpoints gt Add Gateway Endpoint gt EJ service Domains Add Gateway Endpoint ccsip com innovatia saintjohn L1 Domains UDP LO Domains CDP Endpointname Bem i gt Gateway Endpoints User Endpoints Endpoint description P Routing Entries Default Routes Tandem gateway endpoint name Look up Collaborative Servers Endpoint authentication enabled Not configured Authentication password DOO E E 164 country code D E 164 area code DOO E 164 international dialing access code D E 164 national dialing access code DLO O o y O E 164 local subscriber dialing access code DOOS Private L1 domain UDP location dialing access code DOSS Private special number 1 Private special number 2 Static endpoint address type IP version 4 gt Static endpoint address fis 16824927 COC H 323 Support Not RAS H 323 endpoint SIP support SIP not supported gt SIP transport uor z sP pot o0 Network Connection Server enabled Save Delete Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 75
74. g codes LD 87 Step Action Log on to Element Manager Select Dialing and Numbering Plans gt Electronic Switched Network Expand the Customer heading See Figure 12 Electronic Switched Network ESN page 34 Select Coordinated Dialing Plan CDP gt Distant Steering Code List Enter the Distant Steering Code DSC This is the DN range of other systems on the network You can add more steering codes in this manner Click to Add The Distant Steering Code page appears See Figure 16 Distant Steering Code Figure 16 Distant Steering Code oe eee renee aw oe pepe PT Teste Deuit Home Links Virtual Terminals Bookmarks System Maintenance Loops Superloops SNMP Geographic Redundancy Software IP Telephony Nodes Servers Media Cards Zones Network Address Translation QoS Thresholds Personal Directories Software Customers Routes and Trunks Routes and Trunks D Channels Digital Trunk Interface Dialing and Numbering Plans Electronic Switched Network Network Routing Service Flexible Code Restriction Solution Integration Guide for Communication Server 1000 Business Communications Manager CS 1000 ELEMENT MANAGER Managing 192 167 102 3 Dialing and Numbering Plans Electronic Switched Network ESN Customer 00 Coordinated Dialing Plan CDP Distant Steering Code List Distant Steering Code Help Logout Distant Steering C
75. g ports enter the port number here Port number 0 means that the system uses the first available Solution Integration Guide for Communication Server 1000 Business Communications Manager port Outgoing UDP Transport TCP Proxy If entered all SIP calls originate to this address Status Read Only This field displays the current status of the Gatekeeper NN43001 326 BCM 200 400 configuration 99 End Configuring VoIP lines Voice over IP VoIP lines simulate traditional Central Office CO lines VoIP lines transmit data over an IP network rather than over physical lines Step Action Log on to Element Manager In the Task Navigation Panel select the Configuration tab Select Telephony gt Lines gt All Lines Highlight the individual line you wish to configure a A OO N Select the Parameters tab See Figure 58 VolP lines 6 Configure the Parameters tab appropriately for your network Refer to Table 13 VoIP line descriptions for configuration information Figure 58 VolP lines 2 BCM Element Manager 192 168 249 27 E loj xi File Edit View Network Session Tools Help OB eet K ct Ga Copy MH Pore Web Page Vv Validate Device YG Disconnect Refresh g Autosefiesh Task Navigation Panel All Lines Line Trunk Type ContolSet Prime Set Configuration Administration Welcome System E Administrator Access Resources E
76. gnaling Server Properties SIP port lt port value gt Default SIP port value is 5060 If the SIP Port is changed the value must be numeric and up to 5 numbers in length The range is 0 to 65535 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 77 Table 7 Add Gateway Endpoint fields Sheet 3 of 3 Server enabled Field Value Description Network lt check box gt Select the Network Connection Server is enabled Connection check box if this Gateway Endpoint supports the NCS for branch office or SRG user redirection to the main office Virtual Office or Geographic Redundancy NN43001 326 10 Click Save The Gateway Endpoints window appears again with the new endpoints added From the Gateway Endpoint page select the Service Domain L1 domain and LO domain to view the configured data of an endpoint Click Show A list of configured Gateways appears Click the Gateway ID you wish to view The View Gateway Endpoint Property page appears See Figure 40 View Gateway Endpoint Property page 78 Solution Integration Guide for Communication Server 1000 Business Communications Manager 78 NRS configuration Figure 40 View Gateway Endpoint Property NE RTEL NETWORK ROUTING SERVICE MANAGER Home Configuration Administration O Standby DB view set Active DB view Location Confi
77. guration gt Gateway Endpoints gt View Gateway Endpoint Property EJ serwice Namams View Gateway Endpoint Property ccsip com innovatia saintjohn L1 Domains UDP L0 Domains CDP Shee SUCHE ecm j gt Gateway Endpoints a i Endpoint description User Endpoints i Routing Entries Default Routes Tandem gateway endpoint name DOO Look up Collaborative Servers Endpoint authentication enabled Not configured Authentication password E 164 country code DO E 164 area code E164 international dialing accesscode E 164 national dialing access code DOO E 164 local subscriber dialing access code OO Private L1 domain UDP location dialing access code Private special number 1 DO Private special number 2 D Static endpoint address type IP version 4 Static endpoint address j92 168 24927 0 CO C H 323 Support Not RAS H 323 endpoint SIP support SIP not supported gt SIP transport uP z siPpot o0 C S Network Connection Server enabled J Save Delete End Configuring routing entries Step Action Log on to NRS Manager Select the Configuration tab Click Standby DB View to switch from active to standby database view Click Routing Entries a Aa O N a Type the relevant Gateway endpoint Click the Look up link and perform a search All configured endpoints appear Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326
78. h Dd Auto refresh Interogate the device in order to check for any changes la x OB Ent Cut Ga Coy Poe Task Navigation Panel Telephony Resources Administration Configuration Welcome System Administrator Access Application Resource Media Gateways Telephony Data Services Applications uting Table IP Trunk Settings H323 Settings H323 Media Parameters SIP Setia SIP Media Parameters SIP URI N r Telephony Settings Fallback to circuit switched Enabled Al SIP Settings Domain Name fecsip com Call signaling port 5060 Outgoing Transport fupp z Proxy Support Proxy Status 11 Enter the information that supports your system Refer to Table 12 SIP Settings fields description for more information Table 12 SIP Settings fields description Field Value Description Fallback to Disabled Defines how you want the system to handle calls that the Circuit system fails to send over the VolP trunk Switched Enabled TDM o l _ Enabled TDM enables fallback for calls originating on digital Enabled All telephones This is useful if your IP telephones are connected remotely on the public side of the BCM network because PSTN fallback is unlikely to result in better quality of service Domain Name Type the domain name of the SIP network Call Signaling Port lt port value gt If VoIP applications are installed that require nonstandard call signalin
79. hannels D Channel Diagnostics D Channel Diagnostics Diagnostic Commands Command Parameters Action Submit Disable Automatic Recovery DIS AUTO Hra Submit Enable Automatic Recovery ENLAUTO rro Submit Test interrupt Generation EST 100 7 Submit Estabish D Channei ESTDOCH x Submit pcHjoes APPL_STATUS LINK_STATUSJAUTO_RECYV 005 10008_VDCH OPER EST ACT AUTO Status for D Channel STAT DCH bs A Instruction Select command add value and click on Submit 4 Under Diagnostic Commands select Status for D Channel STAT DCH 5 Click Submit 6 Check that the D Channel is operational established and active End Checking the status of virtual trunks NN43001 326 Step Action Log on to Element Manager 2 Select IP Telephony gt Nodes Servers Media Cards gt Maintenance and Reports See Figure 50 Node Maintenance and Reports Figure 50 Node Maintenance and Reports NORTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 104 3 Links IP Telephony Nodes Servers Media Cards Node Maintenance and Reports Virtual Terminals Bookmarks Node Maintenance and Reports System Maintenance Loops M 5 Superloops Node ID 5 Node IP 192 167 105 3 SNMP Index ELAN IP Type TN Software Signaling NO CS1000S_CP 192 167 104 4 Sower TN m RPT LOG OM RPT Rk Configuration Zones Network Address Translation 3 Expand the Node I
80. ic Configuration SNMP Input Description Input Value Geographic Redundancy Mutiple trunk input number Software MTINPUT 2 E IP Telephony Nodes Servers Media Cards Zones Network Address Translation QoS Thresholds Personal Directories Software Customers Customer number CUST Routes and Trunks Routes and Trunks D Channels Digital Trunk Interface Dialing and Numbering Plans Electronic Switched Network Sat amrangemom Meee immed 0y Network Routing Service Flexible Code Restriction Incoming Digit Conversion Trunk Group Access Services ae 1 Backup and Restore Restriction TGAR Date and Time Channel ID for this trunk CHIDO Logs and Reports Security Increase or decrease the e channel and member number YES g member numbers INC Class of Service CLS Edit _Subt Cancel 5 If you are configuring several trunks the same way select the number of the Multiple trunk input number MTINPUT optional For Trunk data block TYPE select IP Trunk IPTI Type the Terminal Number TN For Designator field for trunk DES type a meaningful value For Extended Trunk XTRK select Virtual trunk VTRK Type the Route number Member number RTMB a O NO oO Set the values of Start arrangement Incoming STRI and Start arrangement Outgoing STRO Immediate IMM is recommended for both fields NN43001 326 Solution Integration Guide for Communication S
81. iguration Figure 60 Restrictions Session Tools Help File Edit View Metwork fp Exit X Cut bts Copy Paste Task Navigation Panel All Lines a ae Ca Administration Configuration Welcome gt System 1 Administrator Acci gt Resources E ic Hs Global Settinc f y Sets E Active Phi Active Vol Target Lin Inactive L Loops Scheduled Se A Dialing Plan so Ring Groups A Call Security Hospitality Hunt Groups Call Detail Rec Data Services Ma Applications E Details for Line 001 Parameters Preferences Restrictions Assigned DNs Use remote package g Line Restrictions Shea userin Normal Evening 22 Sched 4 oo Sched 5 oo Web Page Vv Validate Device YG Disconnect Refresh f Autorefresh Remote Restrictions Schedule Table 15 Restrictions fields description Field Value Description Use remote lt remote package gt If the line is used to receive external calls or calls from package other nodes on the private network ensure that you indicate a remote package that provides only the availability that you want for external callers This attribute is typically used for tandeming calls Schedule Default Normal Night Evening Lunch Sched 4 Sched 5 Sched 6 Line lt 00 99 gt Enter the restriction filter number that applies to each Restri
82. ility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Nortel Nortel Logo the Globemark SL 1 Meridian 1 and Succession are trademarks of Nortel Networks To provide feedback or report a problem in this document go to www nortel com documentfeedback NORTEL
83. iness Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 51 Figure 22 New Route Configuration N RTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 102 3 5 Links Routes and Trunks Routes and Trunks Customer 0 Route 2 Property Configuration Virtual Terminals Bookmarks Customer 0 Route 2 Property Configuration System Maintenance Basic Configuration eie Superloops SNMP Route Data Block RDB TYPE RDB Geographic Redundancy aan Customer number CUST 00 IP Telephony Route Number ROUT 2 Nodes Servers Media Cards Maintenance and Reports Designator field for trunk DES YTRK_SIP Configuration Zones Trunk Type TKTP TIE Network Address Translation i i e eee Incoming and igi Incoming and Outgoing A0 hersonallDirectories Access Code for the trunk route Software 1001 Customers ROD F The route is for a virtual trunk Routes and Trunks route VTRK Vv a esa gt Bent nemua Zone for codec selection and D Channels h Digital Trunk Interface bandwidth ooz Range 0 255 Dialing and Numbering Plans _Management ZONE Electronic Switched Network Node ID of signaling server of this Network Routing Service route ja Range 0 9999 Flexible Code Restriction NODE Incoming Digit Conversion Protocol ID for the route PCID SIP SIP Services Print Correlation ID in CDR for the Backup and Restor
84. ion for IP Peer Networking for SIP is performed in the following order N OO oo Ff WD Call Server in Element Manager SIP Gateway SIP Redirect Server and URI Map Call Server Network Routing Service in the NRS Manager SIP addressing SIP Virtual Trunking Note If you select YES at the CRID prompt a new line SIP message is added to the end of the Call Detail Record This message shows the SIP addressing scheme v Tip The SIP Gateway also supports H 323 Gateway functionality so that both Gateways can interoperate Also you can point the virtual trunks Z whether they are H 323 or SIP to the same node ID on the signaling server Then the signaling server can perform the signaling for both protocols The procedures in this section are as follows Enabling the SIP Virtual Trunk application page 45 Configuring the SIP Gateway page 45 Configuring the SIP Redirect Server and URI map page 47 Configuring IP networking for SIP page 48 Defining the customer to support ISDN page 48 Creating the virtual D channel page 48 Configuring the zones in LD 117 page 49 Creating the virtual route LD 16 page 30 Creating the virtual trunks LD 14 page 52 Creating the ESN data block for CDP page 54 Creating the Network Control Block NCTL for network access LD 87 page 55 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43
85. ivity Detection VAD also known as silence suppression identifies periods of silence in a conversation and stops sending IP speech packets during those periods In a typical telephone conversation most of the conversation is half duplex meaning that one person is speaking while the other is listening If VAD is enabled no voice packets are sent from the listener end This greatly reduces bandwidth requirements G 723 1 and G 729 support VAD G 711 does not support VAD Performance note VAD on all networked BCMs and IPT systems must be consistent to ensure functionality of features such as Transfer and Conference The Payload size on the IPT must be set to 30ms Jitter Buffer Auto None Small Medium Large Select the size of the jitter buffer for your system G 729 payload size ms 10 20 30 40 50 60 G 723 payload size ms 30 G 711 payload size ms 10 20 30 40 50 60 Set the maximum required payload size per codec for the VoIP calls sent over H 323 trunks Note Payload size can also be set for Nortel IP telephones See BCM 4 0 Telephony Device Installation Guide NOO60609 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 94 BCM 200 400 configuration Table 9 SIP Media Parameters fields description Sheet 2 of 2 Field Value Description Enable T 38 lt check box gt When enabled the system suppo
86. k Navigation Panel select the Configuration tab 3 Select System gt Keycodes See Figure 53 Keycodes 4 In the Name column scroll down to VolP GW Trunk The number of license keys you have are listed in the Data column End Configuring VolP trunk media parameters Step Action 1 Log on to Element Manager In the Task Navigation Panel select the Configuration tab Select Resources gt Telephony Resources See Figure 54 Telephony Resources page 91 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 BCM 200 400 configuration 91 4 In the Modules panel select the line where the Actual Type column is set to IP Trunks Figure 54 Telephony Resources io xi File Edit View Network Session Tools Help A Exit oe Cut fs Copy Paste fy Refresh Auto sefresh Web Page Validate Device Disconnect Task Navigation Panel Telephony Resources Administration Configuration Welcome System Administrator Access Lo dinsw_ State___ Devices Application Resource Media Gateways Port Ranges Network Interfaces Telephony Data Services Applications ule 0 able IP Trunk Settings H323 Settings H323 Media Paiaiieteis SIP Settings SIP Media Parameters SIP URI Map referred Codecs r Settings Codec Preferences Enable Voice Activity Detection Available list G 729 G 723
87. ks Routes and Trunks Customer 0 Route 2 New Trunk Configuration Virtual Terminals Bookmarks Customer 0 Route 2 New Trunk Configuration System Maintenance Loops i a i Saunanicane Basic Configuration SNMP Input Description Input Value Geographic Redundancy Mutiple trunk input number Software mpun Z Pii Trunk data block TYPE IP Trunk PT F Nodes Servers Media Cards Maintenance and Reports Terminal Number TN 09600300 gt Configuration Zones _Designator field for trunk DES SIP Network Address Translation a oBtnreshaide Extended Trunk XTRK Viua trunk TRO x Personal Directories Customer number CUST 0 Software Customers Routes and Trunks Routes and Trunks D Channels Digital Trunk Interface Start arrangement nconio immediate omy Dialing and Numbering Plans Electronic Switched Network Start arrangement Outgoing Fimmegiate qy H Network Routing Service Flexible Code Restriction Trunk Group Access Restriction i TGAR Incoming Digit Conversion Services Channel ID for this trunk CHID 20 Backup and Restore p Increase or decrease the Date and Time Logs and Reports member numbers INC Security Class of Service CLS Edit lal cl lalla Select a Multiple trunk input number MTINPUT optional For Trunk data block TYPE select IP trunk IPTI Type a virtual Terminal Number TN for example 81 0 Type a Designator field for trunk DES
88. lement Manager Select Open Dialing and Numbering Plans gt Electronic Switched Networks Click the Customer tab See Figure 12 Electronic Switched Network ESN page 34 Select Network Control and Services gt Network Class of Service Group Index x A message appears if no network control data is configured Click OK to configure new data Next to Network Control Basic Parameters click the Edit tab The Network Control Basic Parameters page appears See Figure 14 Network Control Basic Parameters Home Managing 192 167 104 3 Links Dialing and Numbering Plans Electronic Switched Network ESN Customer 00 Network Control amp Virtual Terminals Services Network Control Parameters Network Class of Service Group Bookmarks System Network Class of Service Group Maintenance Loops z panels Input Description Input Value Software Network Class of Service pf group number NCOS 1 IP Telephony i Nodes Servers Media Cards Maximum Precedence Level Zones MPL Network Address Translation Equal Access associated with r QoS Thresholds this NCOS group EQA Personal Directories igi EE RA Facility Restriction Level FRL 0 Customers Expensive Route Warning m Routes and Trunks Tone RWTA Routes and Trunks Network Speed Call access r D Channels allowed NSC Digital Trunk Interface Off Hook Queuing eligibility Dialing and Numbering Plans OHQ Electronic Swi
89. lias names match on the NRS and BCM In the H323 Settings tab for IP trunks under Resources gt Telephony Resources make sure the Gateway protocol is set to CSE 5 Verify that the NRS has the proper routing entries End H 323 Gateway service is down Symptoms e VoIP H 323 Gateway service is down e VoIP Gateway cannot be started manually e VoIP Gateway does not start after a reboot or power cycle Step Action 1 On the BCM log on to Element Manager 2 Select Resources gt Telephony Resources 3 In the Actual Type column highlight VoIP Trunks 1 Select the H 323 Settings tab and verify that the Call Signaling Port is set to 1720 2 Check that the BCM and NRS can register with each other Refer to Testing the integration from the BCM system page 107 End Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager CS 1000 BCM Document Number NN43001 326 Document Status Standard Document Version 01 02 Release Date 25 October 2006 Copyright 2006 Nortel Networks All Rights Reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsib
90. lt port value gt If the VoIP application requires a nonstandard RAS port enter the port number here Port number 0 means that the system uses the first available port Enable H245 lt check box gt Select this field to allow H 245 messages within H 225 tunneling Restart the VolP service for this feature to take effect Primary lt IP address gt Fill in this field only if the network is controlled by a Gatekeeper IP Gatekeeper This is the IP address of the primary Gatekeeper TLAN IP address Backup Gatekeeper s lt IP address gt NetCentrex Gatekeeper does not support RAS Any backup Gatekeepers must be entered in this field Gatekeepers that use RAS can provide a list of backup Gatekeepers for the endpoint to use in the event of a primary Gatekeeper failure Alias names Registration TTL s NAME lt alias name gt lt numeric value gt Enter the alias names of the BCM required to direct call signals to your system Note The Alias name is case sensitive It must match the name configured in NRS Specifies the keep alive interval NN43001 326 10 For SIP trunks select the SIP Settings tab See Figure 57 SIP Settings page 98 Solution Integration Guide for Communication Server 1000 Business Communications Manager 98 BCM 200 400 configuration Figure 57 SIP Settings File Edit View Network Session Tools Help Web Page of Validate Device YG Disconnect Ea Refres
91. meters page 90 Configuring local Gateway parameters page 94 Configuring VoIP lines page 99 Configuring target lines page 103 Configuring incoming VoIP trunks Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab Select System gt Keycodes See Figure 53 Keycodes page 90 4 Load new Keycodes by loading a new keycode file or connecting to Nortel s Keycode Retrieval System KRS Note For more information about keycodes and keycode retrieval see Keycode Installation Guide NN40010 301 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 90 BCM 200 400 configuration Figure 53 Keycodes File Edit View Network Session Tools Help A Exit amp Cut Gis Copy GB Paste Task Navigation Panel Web Page Vv Validate Device Disconnect Ay Re Keycodes Administration Configuration p Welcome SystemID fE3FE9D0B80000 Sequence 23 Data LE wri Date e Identification POEA ESMAS Date and Time E Administrator Acce E Resources C Telephony C Data Services Applications Modify Feature Licences Table Retrieval Connect to Nortel Keycode Retrieval System End Verifying system license and keycodes Determine the IP Trunk count Step Action 1 Log on to Element Manager In the Tas
92. mmunications Manager 24 CS 1000 setup and IP Peer Networking configuration Creating the CDP steering codes LD 87 page 38 Checking CODEC and QoS settings page 39 H 323 Gatekeeper Configuration page 41 Configuring Element Manager page 41 SIP protocol configuration page 43 Enabling the SIP Virtual Trunk application page 45 Configuring the SIP Gateway page 45 Configuring the SIP Redirect Server and URI map page 47 Configuring IP networking for SIP page 48 Defining the customer to support ISDN page 48 Creating the virtual D channel page 48 Configuring the zones in LD 117 page 49 Creating the virtual route LD 16 page 30 Creating the virtual trunks LD 14 page 52 Creating the ESN data block for CDP page 54 Creating the Network Control Block NCTL for network access LD 87 page 55 Creating the RLB for the virtual trunk route LD 86 page 55 Creating the CDP steering codes LD 87 page 56 Checking CODEC and QoS settings page 57 H 323 Call Server configuration Complete the following steps for each Call Server in your IP Peer Network Defining the customer to support ISDN page 24 Creating the virtual D channel page 27 Configuring the zones in LD 117 page 29 Creating the virtual route LD 16 page 30 Creating the virtual trunks LD 14 page 32 Creating the ESN d
93. mmunications Manager 42 CS 1000 setup and IP Peer Networking configuration Figure 19 H323 Gateway and Signaling Server Edit Save and Transfer Cancel Node SNMP Add Alternate gatekeeper IP address 0 0 0 0 Primary Network Connect Server IP address fi 92 167 103 2 Primary Network Connect Server Port number h 6500 Range 1024 to 65535 Alternate Network Connect Server IP address 0 0 0 0 Alternate Network Connect Server Port number fi 6500 Range 1024 to 65535 Primary Network Connect Server timeout i a Range 1 to Firmware eee Cards Add Signaling Servers E ooo Role Leader Management LAN ELAN IP address fis2i671024 Management LAN ELAN MAC address 0002b3ec28be a Voice LAN TLAN IP address 192 167 103 2 gt Voice LAN TLAN gateway IP address 1921671031 Hostname est0o00E Py a Enable Line TPS i Network Routing Service Role Primary z System name System location System contact ner emes 5 Enter the Primary Gatekeeper IP address This is the T LAN IP address of the Signaling Server that runs the Gatekeeper application This is not the same as the Node IP 6 Enter the Alternate Gatekeeper IP address if you have an alternate on your system optional 7 Expand the Signaling Servers heading Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 43
94. n Configuration Administration Location Home gt NRS Overview gt HRS Overview System Wide Settings Software version NRS Server Settings Connected HRS role Primary HRS IP TLAN Primary URS state Alternate HRS IP TLAN Alternate HRS state Alternate permanent in service NETWORK ROUTING SERVICE MANAGER a Network Routing Service sse 4 50 88 PrimaryNRS 192 167 105 2 ACTIVE Unknown Unknown OFF Configured Components of Service Domains of L1 Domains UDP of LO Domains CDP of Gateway Endpoints of User Endpoints of Routing Entries of Default Routes of Collaborative Servers o top a O N a a a Users Logged Into This NRS Manager xl End Verifying and adjusting system wide settings You can check system wide settings and make changes from NRS Manager Step Action 1 Log on to NRS Manager 2 Select System Wide Settings The System Wide Settings page appears See Figure 28 System Wide Settings page 63 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager NRS configuration 63 Figure 28 System Wide Settings N RTEL NETWORK ROUTING SERVICE MANAGER KAUCE Configuration Administration Location Home gt System Vide Settings gt NRS Oversiow System Wide Settings f DB sync interval for alternate Hours 24 HRS Server Settings SIP registration time to live timer Seconds 30 H 32
95. nager 58 CS 1000 setup and IP Peer Networking configuration Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 59 NRS configuration The Network Routing Service NRS uses a basic SIP structure for its configuration which is applicable for SIP H 323 and Network Connection Server NCS call completion This structure is the basis of the single network dialing numbering plan Before you begin configuration of the NRS have the names of all domains and subdomains NRS configuration procedures The sequence of NRS configuration procedures is as follows Enabling NRS Enabling NRS page 59 Launching NRS Manager page 61 Verifying and adjusting system wide settings page 62 Configuring the NRS server settings H 323 Gatekeeper or SIP page 64 Configuring the service domain page 66 Configuring the L1 domain UDP page 67 Configuring the LO domain CDP page 70 Configuring Gateway endpoints page 74 Configuring routing entries page 78 Configuring collaborative servers page 80 Updating the database page 81 Checking the status of registered endpoints page 82 Performing an H 323 routing test page 83 Checking the status of virtual D channels page 84 Checking the status of virtual trunks page 85 Committing Gatekeeper configuration changes page 86 Step Action 1 Log on to Element Manager Select IP Telepho
96. nition of DTI2 ABCD FALT signal for ISL r FALT Channel Type CHTY l B channel BCH 7 Insert ESN Access Code INAC V Intearated Service Access Route ISAR M 4 Select the Route Number ROUT 5 For Designator field for trunk DES type a meaningful name NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 32 CS 1000 setup and IP Peer Networking configuration 10 11 12 13 14 15 16 17 18 19 For Trunk Type TKTP select TIE Trunk data block TIE For Incoming and Outgoing trunk ICOG select Incoming and Outgoing IAO Select the Access Code for the trunk route ACOD Select the The route is for a virtual trunk route VTRK check box Type the Zone number for the new route This value must match the values you configure in the Signaling Server Type the Node ID of signaling server of this route NODE This value must match the values you configure in the Signaling Server For Protocol ID for the route PCID select H323 Select the Integrated Services Digital Network option ISDN check box For Mode of operation MODE select Route uses ISDN Signaling Link ISLD Select the D Channel number DCH For Interface type for route IFC select Meridian M1 SL1 Leave the Call type for outgoing direct dialed TIE route CTYP at the default value It is best to let NARS BARS entries determine the NPI TON for a number so that the route c
97. nnel Diagnostics LD 96 Geographic Redundancy Network and Peripheral Equipment LD 32 Virtual D Channels Software MSDL Diagnostics LD 96 IP Telephony TMD Diagnostics LD 96 Nodes Servers Media Cards D Channel Expansion Diagnostics LD 48 Zones Customers 3 Network Address Translation 405 Thresholds Configuration Personal Directories apetar Choose a D Channel Number z anyoe DOH ol Routes and Trunks Routes and Trunks Digital Trunk Interface Dialing and Numbering Plans Electronic Switched Network Network Routing Service Flexible Code Restriction Incoming Digit Conversion Services Card Type 5 7 DGIP Description YDCH_O Edit Backup and Restore From the Choose a D Channel Number menu select the D Channel number D channels 0 1 and 2 are usually used or shared with other applications It is recommended that you begin configuring virtual D channels on channel 3 From the Type menu select the D Channel type Click to Add The D Channels Property Configuration page appears See Figure 6 D Channels Property Configuration page 28 NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 28 CS 1000 setup and IP Peer Networking configuration Figure 6 D Channels Property Configuration 3 Element Manager Microsoft Internet Explorer File Edit View Favorites Tools Qm O A Ome r OS UE S Addre
98. nt and the authentication overrides the L1 or LO authentication if enabled Authentication password lt alphanumeric string gt If Authentication on is selected choose a password The password must be alphanumeric and up to 30 characters in length E 164 country code lt numeric string gt Optional The code must be numeric and up to 7 characters in length E 164 area code E 164 international dialing access code lt numeric string gt lt numeric string gt Optional The code must be numeric and up to 7 characters in length Optional The code must be numeric and up to 7 characters in length E 164 national dialing access code lt numeric string gt Optional The code must be numeric and up to 7 characters in length NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 76 NRS configuration Table 7 Add Gateway Endpoint fields Sheet 2 of 3 Field Value Description E 164 local subscriber dialing access code lt numeric string gt Optional The code must be numeric and up to 7 characters in length Private L1 domain UDP location dialing access code lt numeric string gt Optional The code must be numeric and up to 7 characters in length Private special number 1 lt numeric string gt Optional The number must be numeric and up to 30 characters in length
99. ny gt Nodes Servers Media Cards gt Configuration Click Edit NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 60 NRS configuration 4 Scroll to the bottom of the page and select Signaling Servers 5 Select the Signaling Server where you want to install NRS Your Signaling Server configuration appears See Figure 25 Signaling Server 6 In the Network Routing Service Role field select Primary Alternate or Failsafe 7 Click Save and Transfer Figure 25 Signaling Server NORTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 104 3 Links IP Telephony Nodes Servers Media Cards Node Configuration IP Telephony Node ID 5 Edit Virtual Terminals Bookmarks Edit System Maintenance Loops 2 See Save and Transfer Cancel SNMP Software Nodo IP Telephony SNMP Ad Nodes Servers Media Cards Maintenance and Reports eee Configuration Cards Add Zones Aas Network Address Translation Signaling Servers Add QoS Thresholds Parennal Nirertnries Signaling Server 192 167 104 4 Properties Remove Maintenance and Reports My _Remove Configuration Role Leader Zones Network Address Translation Management LAN ELAN IP address 192 167 104 4 a Q05 Thresholds Parennal Nirartpries K Management LAN ELAN MAC address 00 02 B3 E8 D0 EA Maintenance and Reports Configuration Voice LAN TLAN
100. ode Input Description Input Value Distant Steering Code DSC 46 Flexible Length number of digits FLEN fo Display DSP Local Steering Code LSC x Remote Radio Paging Access RRPA Collect Call Blocking CCBA maximum 7 digit NPA code allowed Mm NPA maximum 7 digit NXX code allowed NXX Submit Refresh Delete Cancel Check the populated fields Select a Route list to be accessed for trunk steering code RLI Click Submit NN43001 326 CS 1000 setup and IP Peer Networking configuration 39 10 Repeat steps 6 to 9 for all other call types on your network e LOC Location Code e _HLOC Home Location Code e NPA HNPA Home NPA e SPN Special Numbers e NXX This steering code is now defined You can click the plus sign to view all the entered information End Checking CODEC and QoS settings At this point the Call Server configuration is complete It is recommended that you check the CODEC and QoS settings Step Action 1 Log on to Element Manager 1 Select IP Telephony Manager gt Nodes Servers Media Cards gt Configuration See Figure 17 Node Configuration Figure 17 Node Configuration elas CS 1000 ELEMENT MANAGER Home Managing 192 167 102 3 Links IP Telephony Nodes Servers Media Cards Node Configuration Virtual Terminals Bookmarks Node Configuration System Maintenance Loops Superloops New Node to Add SNMP
101. omain type for collaborative server Figure 43 Add Collaborative Server NORTEL NETWORK ROUTING SERVICE MANAGER LOE MEN Administration O Standby DB view set Active DB view Help Location Configuration gt Collaborative Servers gt Add Collaborative Server gt Service Domains Add Collaborative Server L1 Domains UDP Domain type for collaborative Server i LO Domains CDP tp domain Gateway Endpoints L1 domain name with service domain path ccsip com innovatia User Endpoints Alias name tt ts iCzY Routing Entries Server address type fi version 4 gt Default Routes gt Collaborative Servers Server address l s H 323 support RAS port fi7ig SIP support SIP transport TCP x SIP port e060 Network Connection Server support D Network Connection Server transport UDP z Network Connection Server port fiesoo Save 6 For Domain type for collaborative Server select either LO domain or L1 domain 7 For the L1 or LO domain name select the L1 or LO Domain name Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 81 10 11 12 13 14 15 Enter the Alias name of the Collaborative Server The alias name must be alphanumeric and contain no spaces From the Server address type menu select IP version 4 For Server address type the server IP address If the H 323 protocol is supported by the server populate
102. on information The View LO Domain Property page appears See Figure 38 View LO Domain Property Figure 38 View LO Domain Property NORTEL NETWORK ROUTING SERVICE MANAGER Home Confiquration Administration O Standby DB view set Active DB view Helg Location Configuration gt LO Domains CDP gt View LO Domain Property Service Domains View LO Domain Property ccsip com innovatia L1 Domains UDP Domain name fsaintiohn o i gt L0 Domains CDP Gateway Endpoints main ription User Endpoints Domain descriptio H Routing Entries i Endpoint authentication enabled Not configured gt Collaborative Servers Authentication password D E164 countycode h SCS E164 area code 606 Private unqualified number label PrivateUnknown E 164 international dialing access code mooo E 164 national dialing access code es StS E 164 local subscriber dialing access code amp Private L1 domain UDP location dialing access code amp Special number ps Emergency service access prefix p xl End Solution Integration Guide for Communication Server 1000 Business Communications Manager 74 NRS configuration Configuring Gateway endpoints Add an endpoint for both the Communication Server 1000 and Business Communications Manager BCM Step Action Log on to NRS Manager Select the Configuration tab Click Standby DB View to switch from active to standby database view A OND Click Gat
103. onfigured it appears in the list of configured zones at the bottom of the page 4 Click to Add NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 50 CS 1000 setup and IP Peer Networking configuration The Zone Basic Property and Bandwidth Management page appears See Figure 8 Zone Basic Property and Bandwidth Management page 30 Note The following message can appear after you click to Add To maintain consistent zone properties within the network it is recommended to use the Zone Basic Property and Bandwidth Management Spreadsheet Do you wish to proceed Click the OK button Leave the default values for bandwidth and resource type as is Set the Zone Intent ZBRN as follows e Zone 1 is for the IP Phones at the Main Office Set Zone Intent ZBRN for Zone 1 to MO e Zone 2 is for the Voice Gateway Channels Set Zone Intent ZBRN for Zone 2 to VTRK For Description ZDES type a meaningful description Click Submit Repeat for Zones 2 and 3 End Creating the virtual route LD 16 Step Action 1 Log on to Element Manager Select Routes and Trunks gt Routes and Trunks Expand the Customer heading See Figure 9 Routes and Trunks page 31 4 Click the Add route button The New Route Configuration page appears See Figure 22 New Route Configuration page 51 Solution Integration Guide for Communication Server 1000 Bus
104. oute LD 16 50 Creating the virtual trunks LD 14 52 Creating the ESN data block for CDP 54 Creating the Network Control Block NCTL for network access LD 87 55 Creating the RLB for the virtual trunk route LD 86 55 Creating the CDP steering codes LD 87 56 Checking CODEC and QoS settings 57 NRS configuration 59 NRS configuration procedures 59 Enabling NRS 59 Launching NRS Manager 61 Verifying and adjusting system wide settings 62 Configuring the NRS server settings H 323 Gatekeeper or SIP 64 Configuring the service domain 66 Configuring the L1 domain UDP 67 Configuring the LO domain CDP 70 Configuring Gateway endpoints 74 Configuring routing entries 78 Configuring collaborative servers 80 Updating the database 81 Checking the status of registered endpoints 82 Performing an H 323 routing test 83 Checking the status of virtual D channels 84 Checking the status of virtual trunks 85 Committing Gatekeeper configuration changes 86 BCM 200 400 configuration 89 BCM 200 400 configuration procedures 89 Configuring incoming VolP trunks 89 Verifying system license and keycodes 90 Configuring VolP trunk media parameters 90 Configuring local Gateway parameters 94 Configuring VolP lines 99 Configuring target lines 103 Testing and troubleshooting 107 Testing 107 Testing the integration from the BCM system 107 Testing the integration from the CS 1000 system 108 Troubleshooting 108 BCM is unable to contact the gatekeeper at l
105. phanumeric string gt Mandatory The name must be alphanumeric and can be up to 30 characters in length Domain lt character string gt Optional The description can include any character description except single quotes and can be up to 120 characters in length Endpoint Authentication off If Authentication on is selected then all endpoints authentication anes require authentication Authentication on enabled Authentication password E 164 country code lt alphanumeric string gt lt numeric string gt if Authentication on is selected enter a password The password must be alphanumeric and up to 30 characters in length Optional The code must be numeric and up to 7 characters in length E 164 area code lt numeric string gt Optional The code must be numeric and up to 7 characters in length Private unqualified number label E 164 international dialing access code lt alphanumeric string gt lt numeric string gt The label must be alphanumeric and up to 30 characters in length The first character in the label must be alphabetic Optional The code must be numeric and up to 7 characters in length E 164 national dialing access code lt numeric string gt Optional The code must be numeric and up to 7 characters in length E 164 local subscriber dialing access code lt numeric string gt Optional The code must be numeric and up to 7 characters in l
106. phone speaker may disrupt calls at other telephones using VolP trunks in the vicinity of the fax machine To minimize the possibility of your VolP calls being dropped due to fax tone interference e place the fax machine away from other telephones e turn the fax machine s speaker volume to the lowest level or off if available Force G 711 lt check box gt When enabled the system forces the VolP trunk to use the G 711 codec for 3 1k audio signals such as modem or TTY machines Note You also can use this setting for fax machines if T 38 fax is not enabled on the trunk Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 BCM 200 400 configuration 93 Table 9 SIP Media Parameters fields description Sheet 1 of 2 Field Value Description Preferred Codecs G 711 uLaw G 711 aLaw G 729 G 723 Add codecs to the Selected list and order them in the order in which you want the system to attempt to use them The system attempts to use the codecs in a top to bottom sequence Performance note Codecs on all networked BCMs must be consistent to ensure the proper functionality of interacting features such as Transfer and Conference Systems running BCM Release 3 5 or later allow codec negotiation and renegotiation to accommodate inconsistencies in codec settings over VoIP trunks Enable Voice Activity Detection lt Check Box gt Voice Act
107. private network trunks PRI or VoIP trunks are configured enter a private received number The private received number specifies the digits the system uses to identify calls from the private network to a target line This number is usually the same as the DN Distinct Ring 2 3 4 or None If you want this line to have a special ring select a ring pattern Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 BCM 200 400 configuration 105 6 Select the Preferences tab and enter the appropriate information for your network See Figure 63 Preferences page 105 Refer to Table 18 Preferences fields description page 105 for configuration information Figure 63 Preferences RECM Element Manager 192 168 249 27 maxi File Edit View Network Session Tools Help y 4 a P Exit X Cut Ba Copy E Paste Web Page a Validate Device YG Disconnect amp Refresh g Auto efresh Task Navigation Panel i Target Lines Auto refresh all polled fields For 6t Administration Configuration Trunk Type ControlSet PrimeSet_ Wetone System Administrator Access Resources 41 gt Global Settings f y Sets Active Physic Active VoIP L Eal AllLines Loops Scheduled Servic 4 Dialing Plan i e Ring Groups Aux ringer j If Busy Busy tone Distinct rings in use Voice message center 4 Redirect to Table
108. r a virtual trunk route VTRK check box Enter the zone number and Node ID Make sure these numbers are the same ones you configure in the Signaling Server Confirm that the Protocol ID is set to SIP Select the ISDN check box For Mode of Operation MODE select Route uses ISDN Signaling Link ISLD Enter the D Channel number For Interface type for route IFC select Meridian M1 SL1 Leave the Call type for outgoing direct dialed TIE route CTYP at the default value It is best to let NARS BARS entries determine the NPI TON for a number so that the route can be used for multiple call types Select the INAC check box Accept all other default values and click Submit The Routes and Trunks page appears showing both routes End Creating the virtual trunks LD 14 Action Log on to Element Manager Select Routes and Trunks gt Routes and Trunks Expand the Customer heading Click Add trunk next to the desired route The New Trunk Configuration page appears See Figure 23 New trunk configuration page 53 Note Create separate virtual routes for SIP and H 323 The H 323 route is configured in Creating the virtual trunks LD 14 page 32 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 53 Figure 23 New trunk configuration Home Managing 192 167 102 3 Links Routes and Trun
109. re located at http www 1 30 nortelnetworks com go main jsp cscat SOFTWARE amp resetFilter 1 amp poid 125 14 Nortel page for BCM 200 software located at http www 1 30 nortelnetworks com go main jsp cscat SOFTWARE amp resetFilter 1 amp poid 823 6 Nortel page for BCM 400 software located at http Awww1 30 nortelnetworks com go main jsp cscat SOFTWARE amp resetFilter 1 amp poid 171 41 Solution Integration Guide for Communication Server 1000 Business Communications Manager How to get help Link Takes you directly to the Latest CS 1000E documentation Latest CS 1000M Cabinet Chassis documentation Latest CS 1000M Half Group Single Group Multi Group documentation Latest CS 1000S documentation Latest BCM 200 documentation Latest BCM 400 documentation Nortel page for CS 1000E documentation located at http www 1 30 nortelnetworks com go main jsp cscat DOCUMENTATION amp resetFilter 1 amp po id 14261 Nortel page for CS 1000M Cabinet Chassis documentation located at http www 1 30 nortelnetworks com go main jsp cscat DOCUMENTATION amp resetFilter 1 amp po id 12515 Nortel page for CS 1000M Half Group Single Group Multi Group documentation located at http www 1 30 nortelnetworks com go main jsp cscat DOCUMENTATION amp resetFilter 1 amp po id 12516 Nortel page for CS 1000S documentation located at http www 1 30 nortelnetworks com go main jsp cscat DOCUMENTAT
110. ription page 104 for configuration information Figure 62 Parameters lolx File Edit View Network Session Tools Help A Ea Se Cut Ga Copy E Paste Task Navigation Panel Web Page Validate Device YG Disconnect a Refresh Auto etrest Target Lines Trunk Type Control Set Prime Set Administration Configuration Welcome E System E Administrator Access C Resources ic k Global Settings E Sets Details for Line 241 Active Physic Parameters Preferences Assigned DNs Active VoIP L ET aiget Lines Name Line241 Inactive Line AllLines i Loops Line Type Paie Scheduled Servic 4 Dialing Plan Pub Received 465 Ring Groups a Call Security Priv Received f465 Hospitality Hunt Groups Call Detail Recor Distinct Ring None X E Data Services Table 17 Parameters fields description Field Value Description Name Type a description of the line or line function Line Type Public If the line is to be shared among telephones select Public DN If the line is only assigned to one telephone select DN Pub Received Confirm the existing number or enter a public received number PSTN DID or PRI trunks that the system uses to identify calls from the public network to the target line The public received number cannot be the same as the beginning digits of a line pool access code or destination code Priv Received If
111. ription DN Unique number Appearance Ring Only Select Appr Only or Appr amp Ring if the telephone has an Type available button Otherwise select Ring Only Appr amp Ring Appr Only Appearances Target lines can have more than one appearance to accommodate multiple calls For telephones that have these lines set to Ring Only set to None Caller ID Set lt Check Box gt When enabled displays caller ID for calls coming in over the target line Vmsg Set lt Check Box gt When enabled an indicator appears on the telephone when a message is waiting from a remote voice mail system Check with your system administrator for the system voice mail setup before changing this parameter End Configuring target lines NN43001 326 Target lines are virtual communication paths between trunks and telephones on the BCM system They are incoming lines only and cannot be selected for outgoing calls or networking applications Step Action 1 Log on to Element Manager Solution Integration Guide for Communication Server 1000 Business Communications Manager 104 BCM 200 400 configuration In the Task Navigation Panel select the Configuration tab Select Telephony gt Lines gt Target Lines Highlight the individual line you wish to configure a Ff WO N Select the Parameters tab and enter the appropriate information for your network See Figure 62 Parameters page 104 Refer to Table 17 Parameters fields desc
112. rts T 38 fax over IP fax Caution Fax tones broadcast through a telephone speaker may disrupt calls at other telephones using VoIP trunks in the vicinity of the fax machine To minimize the possibility of your VoIP calls being dropped due to fax tone interference e place the fax machine away from other telephones e turn the speaker volume of the fax machine to the lowest level or off if available End Configuring local Gateway parameters Step Action A O N a Log on to Element Manager In the Task Navigation Panel select the Configuration tab Select Resources gt Telephony Resources In the Module Panel select the line in which the Actual Type column is set to IP Trunks See Figure 54 Telephony Resources page 91 Select the IP Trunk Settings tab and enter the information that supports your system See Figure 55 IP Trunk Settings page 95 Refer to Table 10 IP Trunk Settings fields description page 95 for information about the IP Trunk Settings fields Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 BCM 200 400 configuration 95 Figure 55 IP Trunk Settings zmz Fie Edit View Metwork Session Tools Help AB Ent Ct Ga Cony G Peste Web Page Vv Validate Device YG Disconnect Refesh f Autoseftest Task Navigation Panel Telephony Resources Administration Configuration Welcome
113. ss E http 192 167 102 4 cai pwd cgi z Go Links CS 1000 ELEMENT MANAGER NORTEL Home Links Virtual Terminals Bookmarks System Maintenance Loops Superloops SNMP Geographic Redundancy Software IP Telephony Nodes Servers Media Cards Zones Network Address Translation QoS Thresholds Personal Directories Software Customers Routes and Trunks Routes and Trunks D Channels Digital Trunk Interface Dialing and Numbering Plans Electronic Switched Network Network Routing Service Flexible Code Restriction Incoming Digit Conversion Services Backup and Restore Date and Time Logs and Reports Security Help Logout Managing 192 167 102 3 Routes and Trunks D Channels D Channels 1 Property Configuration D Channels 1 Property Configuration Basic Configuration Input Description Input Value Action Device And DCH Number ADAN TYPE _ P channel Card Type D Channelis overiP CI X gt Designator DES VDCH1 Recovery to Primary r RCVP Country CNTY ETS 300 102 basic protocol ETSI D Channel PRI loop number DCHL Primary Rate Interface C 7 PRI Secondary PRI2 loops Mm PRI2 Meridian 1 node type se 5 to the controller USR x Release ID of the switch 25 at the far end RLS 25 JE Central Office switch 100 compatible with Bellcore standard STD type CO_TYPE 100 compatible with Bellcore standard ST
114. ssword Routing Entries E164 country code f1 Default Routes E 164 area code foe 8 8 t ig Collaborative Servers Collaborative Servers i 5 nein j E 164 international dialing access code 011 E 164 national dialing access code po o e E 164 local subscriber dialing access code eooo Private L1 domain UDP location dialing access code f Special number ps Emergency service access prefix s Special number label PrivateSpecial End Configuring the LO domain CDP Solution Integration Guide for Communication Server 1000 Business Communications Manager The LO domain is a service domain associated with CDP representing the private addresses field in the SIP URI This address is composed of the service L1 and LO domains Step Action Log on to NRS Manager Select the Configuration tab Click Standby DB View to switch from active to standby database view See Figure 30 Configuration page 66 4 Click LO Domains The LO Domains page appears See Figure 35 LO Domains page 71 NN43001 326 NRS configuration 71 NN43001 326 Figure 35 LO Domains ease NETWORK ROUTING SERVICE MANAGER Home Configuration Administration O Standby DB view set Active DB view Helg Location Configuration LO Domains CDP I Service Domains LO Domains CDP L1 Domains UDP gt LO Domains CDP Show LO Domains for Service Domain L1 Domain Gateway Endpoints ccsip com
115. t National Number of digits to strip 0 z National Prefix to insert SIP URI Map eee Signaling Servers Add Save and Transfer Cancel 6 For the Primary Proxy Re direct IP address type the T LAN IP address of the Signaling Server that houses the Redirect Server 7 For Primary Proxy Re direct IP Port use the default port value of 5060 Note You can use the T LAN IP Address of the Alternate NRS in the Secondary Proxy Re direct IP address field Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 47 End Configuring the SIP Redirect Server and URI map Use this procedure to configure your SIP numbering plan mapping You can use this mapping to interpret TON NPI numbers and map them to the associated context to or from SIP The TON NPI field explicitly maps to the SIP phone context attribute in the URI address Step Action Log on to Element Manager Select IP telephony gt Configuration Expand the SIP URI Map heading See Figure 21 Edit SIP URI Map Figure 21 Edit SIP URI Map NORTEL CS 1000 ELEMENT MANAGER Help Logout Home Managing 192 167 102 3 Links IP Telephony Nodes Servers Media Cards Node Confiquration IP Telephony Node ID 9 Edit Virtual Terminals Bookmarks Edit System Maintenance Loops SinehEche Save and Transfer Cancel SNMP
116. t IP address gt 108 Unable to complete any calls 109 Cannot make calls between the CS 1000 and BCM 109 BCM fails to register to NRS 109 H 323 Gateway service is down 110 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 How to get help This chapter explains how to get help for Nortel products and services Finding the latest updates on the Nortel Web site The content of this documentation is current at the time of product release To check for updates to the latest documentation and software for Communication Server 1000 and Business Communications Manager BCM click one of the following links Link Takes you directly to the Latest CS 1000E software Latest CS 1000M Cabinet Chassis software Latest CS 1000M Half Group Single Group Multi Group software Latest CS 1000S software Latest BCM 200 software Latest BCM 400 software Nortel page for CS 1000E software located at http www 1 30 nortelnetworks com go main jsp cscat SOFTWARE amp resetFilter 1 amp poid 142 61 Nortel page for CS 1000M Cabinet Chassis software located at http www 1 30 nortelnetworks com go main jsp cscat SOFTWARE amp resetFilter 1 amp poid 125 15 Nortel page for CS 1000M Half Group Single Group Multi Group software located at http www 1 30 nortelnetworks com go main jsp cscat SOFTWARE amp resetFilter 1 amp poid 125 16 Nortel page for CS 1000S softwa
117. tched Network Call Back Queuing eligibility Network Routing Service CBO E Flexible Code Restriction CNN Incoming Digit Conversion Starting Priority in CBO SPRI 0 Services Maximum Priority attainable in Backup and Restore CBQ MPRI Date and Time Inri are Priority Promotion timer Logs and Reports ty y 0 7 PROM Security Solution Integration Guide for MLPP service domain class of service MLSD 000000 AROL network route anny Allowed from ALL both initial and extended route sets amp _Submit Refresh Cancel If required type a Network Class of Service group number NCOS Click Submit Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 37 End Creating the RLB for the virtual trunk route LD 86 Step Action Log on to Element Manager Select Dialing and Numbering Plans gt Electronic Switched Networks Expand the Customer heading See Figure 12 Electronic Switched Network ESN page 34 4 Select Network Control and Services gt Route List Blocks If route list blocks are not configured the error message Route List does not exist appears Click OK Type the Route List Index number Click to Add The Route List Block Configuration page appears See Figure 15 Route List Block Figure 15 Route List Block Route List Block Route List Index RLI 2 Entry Number for the Route List
118. tection Jitter Buffer lt check box gt Auto None Small Medium Large Voice Activity Detection VAD also known as silence suppression identifies periods of silence in a conversation and stops sending IP speech packets during those periods In a typical telephone conversation most of the conversation is half duplex meaning that one person is speaking while the other is listening If VAD is enabled no voice packets are sent from the listener end This greatly reduces bandwidth requirements G 723 1 and G 729 support VAD G 711 does not support VAD Performance note VAD on all networked BCMs and IPT systems must be consistent to ensure functionality of features such as Transfer and Conference The Payload size on the IPT must be set to 30ms Select the size of jitter buffer for your system G 729 payload size ms 10 20 30 40 50 60 G 723 payload size ms G 711 payload 30 10 20 30 40 50 60 Set the maximum required payload size per codec for the VoIP calls sent over H 323 trunks Note Payload size can also be set for Nortel IP telephones See BCM 4 0 Telephony Device Installation Guide NOO60609 for 3 1k Audio size ms Incremental lt check box gt When enabled the system advertises a variable payload payload size size 40 30 20 10 ms Enable T 38 lt check box gt When enabled the system supports T 38 fax over IP fax Caution Fax tones broadcast through a tele
119. the following fields e H 323 support check box e RAS port If the SIP protocol is supported by the server populate the following fields e SIP support check box e SIP transport protocol SIP port If Network Connection Service is supported by the server populate the following fields e Network Connection Server support check box e Network Connection Server transport e Network Connection Server port Click Save The Collaborative Servers page appears with the new server For redundancy purposes perform this procedure again for the alternate NRS in the other network zone End Updating the database To save your entries you must update the database NN43001 326 Step Action 1 Log on to NRS Manager 2 Click the Tools tab 3 Click the Database Actions tab The Database Actions page appears showing the Database State as Changed See Figure 44 Database Actions page 82 Solution Integration Guide for Communication Server 1000 Business Communications Manager 82 NRS configuration Figure 44 Database Actions NE RTEL NETWORK ROUTING SERVICE MANAGER Home Configuration MENS Administration Location Tools gt Database Actions gt EJ H 323 Routing Test Database Actions Database State Changed SIP Routing Test Server Actions Select database action Cut over 7 Submit gt Database Actions Database Backup Database Restore GKMRS Data Upgrade SIP Phone Context SSL TLS
120. tion Server 1000 Business Communications Manager 96 BCM 200 400 configuration Figure 56 H 323 Settings 2 BCM Element Manager 192 168 249 27 File Edit View Metwork Session Tools Help fp Exit XK Cut Gis Copy GB Paste Task Navigation Panel o x WebPage Validate Device Yj Disconnect Retesh gf Autovefresh Telephony Resources Administration Configuration welcome System Administrator Access s Jre Application Resource Media Gateways Teto a faces 4 Telephony Data Services uting Table IP Trunk Settings H32 Seating H323 Media Parameters SIP Settings SIP Media Parameters SIP URI N Applications Telephony Settings Fallback to circuit switched Enabled All Gatekeeper digits Gateway protocol CsE w Gatekeeper wildcard j Configuration Call signaling Gatekeeper Routed Call signaling port 1720 Enable H245 tunneling j RAS port 0 Primary Gatekeeper IP 99 167101 2 Registration TTL s 60 Backup Gatekeepers Gatekeeper TTL s 30 Alias names fNAME bem40 Mody For Gateway protocol select CSE Scroll down to Alias Name and click Modify The Modify Call Signaling Settings page appears 9 Enter the information that supports your system Refer to Table 11 H 323 Call Signaling Settings fields description page 97 for more information Note Applying the changes made to the Call Signaling Settings causes
121. tocol s Call Signaling IP Description Collaborative Servers Not RAS H 323 192 168 249 27 Not available 2 0510008 CP See eee 192 167 105 3 192 167 105 3 Not available Click Show All endpoints appear as Connected You can see that the endpoints are configured for both the H 323 and SIP protocols End Performing an H 323 routing test Step Action Log on to NRS Manager Click the Tools tab Select H 323 Routing Test See Figure 47 H 323 Routing Test Figure 47 H 323 Routing Test N RTEL NETWORK ROUTING SERVICE MANAGER Home Configuration MONS Administration Location Tools H 323 Routing Test Al gt H 32 i 3 H 323 Routing Test H 323 Routing Test SIP Routing Test gt Test numbering plan for Active DB z Server Actions Database Actions Service domain name ccsip com z Database Backup L1 domain name innovatia z Database Restore LO domain name saintjohn z GKMRS Data Upgrade SIP Phone Context Originating gateway endpoint name Look up SSL TLS Configuration DN to query DN type JE 164 international 7 Submit NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 84 NRS configuration For Test numbering plan for select Active DB Select your domain names if they are not autopopulated Look up and select the Originating gateway endpoint name Type a DN to query Select the DN type Click Submit o
122. ttings fields description Sheet 2 of 2 Field Description Auto backup time Enter the time when the database backup automatically occurs Auto backup to FTP site enabled Select this check box to enable automatic backup of the NRS database to an FTP site Auto backup FTP site IP address Enter values for Autobackup FTP if you enabled automatic Auto backup FTP site path Auto backup FTP site username Auto backup FTP site password backup of the NRS database to an FTP site 4 Click Save End Configuring the NRS server settings H 323 Gatekeeper or SIP Step Action 1 2 Log on to NRS Manager Select NRS Server Settings The NRS Server Settings page appears See Figure 29 NRS Server Settings page 65 Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 NRS configuration 65 Figure 29 NRS Server Settings NE RTEL NETWORK ROUTING SERVICE MANAGER KAUA Configuration Administration Location Home gt NRS Server Settings gt HRS Overview System Wide Settings a eS Hostname roose gt Primary IP TLAN 192 167 1052 gt AltemateIPTLAN ooo o Control priority mooo Location request LRQ response timeout Seconds 3 SIP Server Settings Mode Redirect z UDP transport enabled V upPpot oo 2 O O C S UDP maximum transmission unit MTU 1500 TCP transport enabled M ToPpot o
123. ured Click OK Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 CS 1000 setup and IP Peer Networking configuration 55 The ESN Access Codes and Basic Parameters page appears See Figure 13 ESN Access Codes and Basic Parameters page 35 Note If ESN data is configured on your switch the fields on this page appear populated 10 Edit the main parameters MXDM MXRL MXSD MXIX MXFC MXFS and MXLC if required or leave the default values as is Select the Coordinated dialing Plan feature for this customer CDP check box Set the value of the Maximum number of Steering Codes MXSC Set the value of the Number of digits in CDP DN DSC DN or LSC DN NCDP Click Submit End Creating the Network Control Block NCTL for network access LD 87 Step Action 1 2 Log onto Element Manager Select Open Dialing and Numbering Plans gt Electronic Switched Networks Click the Customer tab See Figure 12 Electronic Switched Network ESN page 34 Select Network Control and Services gt Network Class of Service Group Index x A message appears if no network control data is configured Click OK to configure new data Next to Network Control Basic Parameters click the Edit tab The Network Control Basic Parameters page appears See Figure 14 Network Control Basic Parameters page 36 If required type a Network Class of Servi
124. virtual D channels page 84 15 Checking the status of virtual trunks page 85 16 Committing Gatekeeper configuration changes page 86 Configure BCM Configuring incoming VoIP trunks page 89 Verifying system license and keycodes page 90 Configuring VoIP trunk media parameters page 90 Configuring local Gateway parameters page 94 Configuring VoIP lines page 99 oo fr WON Configuring target lines page 103 Test and troubleshoot Testing and troubleshooting page 107 integration Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 15 Prerequisites Before you begin to integrate the Business Communications Manager BCM and Communication Server 1000 systems ensure that you complete the following prerequisites e Knowledge requirements page 15 e Capturing integration parameters page 15 e Establishing the system baseline page 17 Knowledge requirements The following knowledge and skills are required to implement a CS 1000 BCM systems integration e basic programming and provisioning skills for the CS 1000 system e basic programming and provisioning skills for Network Routing Service NRS e working knowledge of establishing dialing plans e basic programming and provisioning skills for BCM systems e working knowledge of various operating systems including VxWorks Unix Linux and Windows e principles of
125. ware is Release 4 5 or later To check the CS 1000 software release Log on enter LD 22 and type PRT ISS OR Log on to Element Manager 2 On the left navigation pane select Home The Home System View page appears 3 Inthe Call Server section the software release is referred to as Release NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 18 Prerequisites Table 3 Pre integration checklist Sheet 2 of 6 M Task Reference Comments Signaling Server software is Release 4 5 or later The Signaling Server software should be the most recent GA release compatible with your Call Server software version To check the software release of the Signaling Server 1 Log on to Element Manager 2 On the left navigation pane select Home The Home System view page appears 3 Refer to the Signaling Server section for the Software Version Basic installation setup and configuration of the Call Server components and the Signaling Server are complete Communication Server 1000M and Meridian 1 Small System Installation and Configuration 553 301 1 210 Communication Server 1000M and Meridian 1 Large System Installation and Configuration 553 3021 210 Communication Server 1000S Installation and Configuration 553 3031 210 Communication Server 1000E Installation and Configuration 553 3041 210 Sign
126. way URI mapping and addressing The SIP Gateway on the NRS provides the CS 1000 system with a direct trunking interface between the CS 1000 systems and a SIP domain The SIP Gateway has the following features e SIP User Agent UA which services one or more end users in making receiving SIP calls e Signaling Gateway for all CS 1000 telephones analog digital and IP Phones which maps ISDN messages to and from SIP messages e H 323 Gateway functionality e MCDN MWI partially mapped mainly name display partially tunneled e ESN5 EPID tunneled The SIP Gateway has the following functions maps telephony numbers to and from SIP Uniform Resource Identifiers URIs e performs client registration NN43001 326 Solution Integration Guide for Communication Server 1000 Business Communications Manager 44 CS 1000 setup and IP Peer Networking configuration e maps ISDN messages to and from SIP messages e sets up the speech path between the desktop and SIP endpoints e uses a standard SIP authentication security mechanism Note The private numbering plans public unknown numbers and public special numbers also have explicit one to one mappings to SIP URI They must be defined by preconfigured subdomain names You must define the subdomain name on both the Gateway and proxy registrar Configuration for the SIP protocol Configuration for the SIP protocol is very similar to that of the Call Server The basic configurat

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