Avaya Camera 100 Installation Guide
Contents
1. availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized Avaya reseller outside of the United States and Canada the warranty is provided to you by said Avaya reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE http support avaya com Licenselnto ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE H2. red or purple The camera is malfunctioning Contact Avaya Technical Services for assistance 11 Avaya Video Camera 100 Installation Guide 3 Connecting the Camera to the Codec To connect the camera to the Avaya codec insert one end of the camera cable into the port on the back of the camera and insert the opposite end into the port marked with the camera SY symbol on the back panel of the codec Note Depending on the model of your Avaya video communications system the camera symbol appears either above or below the port on the codec Avaya Video Camera 100 Installation Guide 12 4 Adjusting the Camera Position Use the pivot collar to tilt and pivot the camera manually when using either the desktop or display mount The pan tilt zoom and camera preset buttons on the Avaya remote control are not supported with this camera 13 Avaya Video Camera 100 Installation Guide 5 Controlling the Camera Microphones You can use Avaya Video Camera 100 as both the video and audio input for your Avaya video communications system If you do not have an Avaya Video Conference Phone 1000 or Avaya Video MicPod 1000 connected to your Avaya video communications system in addition to Avaya Video Camera 100 and you use the default system settings the system uses Avaya Video Camera 100 as the active microphone If Avaya Video Camera 100 is one of several audio input devices connected to your system and you want A
3. specifically for this purpose 2 Avaya Video Camera 100 Installation Guide Shrinkwrap License SR Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements such as shrinkwrap or clickthrough license accompanying or applicable to the Software Shrinkwrap License see Third Party Components for more information Copyright Except where expressly stated otherwise no use should be made of materials on this site the Documentation s and Product s provided by Avaya All content on this site the documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limi
4. AVAYA Avaya Video Camera 100 Installation Guide Issue 1 June 2010 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agrees to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the
5. EREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone products or pre installed on Hardware Hardware means the standard hardware originally sold by Avaya and ultimately utilized by End User License types Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya
6. aching the Camera to a Mount Follow the instructions in this section to attach the camera to a mount Attaching the Desktop Mount To attach the camera to the desktop mount slide the pivot collar on the camera over the pivot on the mount Attaching the Display Mount To attach the camera to the display mount follow these steps 1 Ensure that the temperature in the room in which the display is located is at least 60 F 15 C The ideal temperature range for applying the adhesive tape on the mount is 70 F to 100 F 21 C to 38 C WARNING At temperatures below 60 F 15 C the adhesive may fail to adhere readily to the display 7 Avaya Video Camera 100 Installation Guide N Ensure that the area on top of the display where you intend to attach the mount meets the following conditions horizontal clean free of dirt dust oil and other residues dry and free of condensed moisture 3 Remove the red film from the adhesive under the display mount 4 Press the mount firmly into place on top of the display 5 Allow the adhesive to bond to the display At room temperature the bond formed by the adhesive reaches full strength after 72 hours WARNING Ensure that the mount is securely attached to the display before proceeding with the installation An insecure mount can fail resulting in damage to the camera 6 Attach the camera to the display mount by sliding the pivot collar on the camera over the pivot
7. are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http Awww avaya com support Patent Notice For patents covering LifeSize products refer to http www lifesize com support legal Avaya Video Camera 100 Installation Guide 3 Welcome to Avaya Video Communications Systems Avaya high definition video communications systems enable anyone with dispersed colleagues and operations to collaborate more clearly and effectively Each system is designed to make video communication a highly productive simple and reliable experience This guide explains how to install Avaya Video Camera 100 for use with an Avaya video communications system Related documentation is available from the documentation CD included in the product box and from support avaya com Installation Overview Avaya Video Camera 100 is a fixed focus camera that includes microphones for audio input during calls Installing Avaya Video Camera 100 includes the following tasks 1 2 3 4 5 Attach the camera to a mount Remove the lens cap Connect the camera to the codec Ad
8. cable e Verify that the blue LED on the front of the camera is lit indicating that the camera is receiving power Reboot the Avaya system if necessary to verify that the camera receives power Avaya Video Camera 100 Installation Guide 14 e Navigate to the System Information page and locate the HD Camera 1 and Type fields for the cameras Ensure that the status of each connected camera is Ready and that Fixed Microphone appears as the type for the Avaya Video Camera 100 connected to the system Ensure that the primary input for your Avaya system is set to the high definition camera Ensure that cable connections from the display to the codec are correct and secure and that the display is receiving power Distorted or Dark Video If video appears blurred or dark Ensure that the camera lens is clean Use a dry soft lint free cloth to clean the camera lens e Adjust the room lighting or navigate to User Preferences Diagnostics High Definition Camera and adjust the HD Camera Brightness preference Distorted Audio Received at Far End If you are using the camera as the active microphone for audio input during calls and far end participants report distorted audio ensure that the camera is placed more than 5 meters away from the front of the speakers attached to the Avaya system Refer to Installation Prerequisites on page 5 for information about camera placement 15 Avaya Video Camera 100 Installation Guid
9. e
10. just the camera position if necessary Select the device you wish to use as the active microphone for audio input during calls Avaya Video Camera 100 Installation Guide Installation Prerequisites Before installing Avaya Video Camera 100 complete the following tasks e Select a mounting option for the camera desktop mount a movable mount for positioning the camera on a desk or table display mount a fixed mount for positioning the camera on top of a display connected to your Avaya video communications system The mount attaches to the display with an adhesive tape located under the base of the mount The adhesive requires 72 hours to achieve full bond strength at room temperature Plan your installation to allow time for the adhesive to bond securely to the display The adhesive tape is intended for a single use and permanent application Avaya recommends that you determine the optimal area for placing the camera by removing the lens cap and connecting it to the codec as described in this document before attaching the mount to the display For information about techniques that you may consider for removing the adhesive tape and cleaning the adhesive residue from the display surface contact the 3M company to obtain product documentation for 3M VHB tapes To obtain a replacement display mount contact your Avaya reseller WARNING Use the desktop and display mounts on a horizontal surface only Using either mount on a vertica
11. l surface or on a surface with a slope greater than 10 degrees may cause the camera to detach from the mount resulting in damage to the camera tripod socket a 1 4 20 UNC threaded socket for connecting the camera to a tripod Refer to Using the Tripod Socket on page 9 Note Avaya Video Camera 100 does not include a tripod If you intend to use the camera as the active microphone for audio input during calls follow these guidelines to optimize camera placement Avoid placing the camera less than 5 meters 1 64 feet away from the front of the speakers connected to your Avaya video communications system Avoid placing devices that generate noise such as fans or personal computers between video conference participants and the camera The camera microphones attenuate sound directed at the back of the camera Place the camera in a location that ensures video conference participants speak in front of the camera from a distance greater than 5 meters but less than 2 5 meters 8 2 feet Avaya Video Camera 100 Installation Guide Installing Avaya Video Camera 100 Avaya Video Camera 100 includes the following components A 1 A 2 A 3 B Cc Component Description A camera with lens cap A 1 pivot collar A 2 and microphones A 3 desktop mount display mount camera cable 3 meters m OJ O W documentation CD Avaya Video Camera 100 Installation Guide 6 1 Att
12. on the mount Avaya Video Camera 100 Installation Guide 8 Using the Tripod Socket The tripod socket and a screw secure the pivot collar to the camera To expose the tripod socket for use with a tripod loosen the screw until the pivot collar detaches from the camera Note The screw remains attached to the pivot collar tripod socket screw pivot collar 9 Avaya Video Camera 100 Installation Guide 2 Removing the Lens Cap Remove the lens cap from the camera Removing the lens cap also exposes the status LED and the infrared IR sensor Status LED Infrared IR sensor gt The IR sensor detects signals from the Avaya remote control up to eight meters 26 feet away when you use the remote control within two meters 6 5 feet to the left or right of the front of Avaya Video Camera 100 If you use the remote control directly in front of Avaya Video Camera 100 the IR sensor detects the signal up to 14 meters 45 feet away Avaya Video Camera 100 Installation Guide 10 The status LED indicates the status of the camera as follows LED Color Status No color Power is off Purple flash The camera is initializing Blue flash The camera software is upgrading Dim blue The camera is receiving power and is inactive Bright blue The camera is receiving power and is active Bright blue flash Signal received from the Avaya remote control Solid
13. t rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Preventing toll fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya fraud intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United States and Canada For additional support telephone numbers see the Avaya Support Web site http support avaya com Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks Avaya and Aura are trademarks of Avaya Inc Avaya is a registered trademark of Avaya Inc Avaya Aura is a trademark of Avaya Inc All non Avaya trademarks
14. vaya Video Camera 100 to be the active microphone you must explicitly set the active microphone preference at Administrator Preferences Audio Active Microphone For more information on selecting the active microphone refer to the Avaya Video Communications Systems Administrator Guide Navigate to the System Information page on your Avaya system to verify which audio input device is the active microphone When the active microphone status is None the No Active Microphone indicator appears in the status bar indicating that no active microphone is available To control the volume of the active microphone adjust the Active Microphone Volume preference in User Preferences or Administrator Preferences Audio To mute or unmute the camera microphones during a call press the mute Y button on the Avaya remote control A mute icon appears in the user interface If an Avaya Video Conference Phone 1000 or Avaya Video MicPod 1000 is connected to the system you can also mute the microphones on the camera by pressing the mute button on either of these devices Troubleshooting The following sections describe symptoms possible causes and potential solutions for common problems you may encounter when installing Avaya Video Camera 100 No Video If no video appears in the display from the camera Ensure that the camera cable is securely connected to the camera and to the appropriate camera input on the codec and that nothing is obstructing the
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