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Avaya BSG8/12 1.0 Installation Manual

1. 3 Slide the unit back until it clicks in place on the slots End Installation 44 Installation options NN47928 302 45 Cable connection The following sections describe how to connect power LAN devices analog lines and analog telephones to the Business Services Gateway 8 port BSG8ew and the Business Services Gateway 12 port BSG12ew aw tw and how to connect the BSG8ew and the BSG12ew aw tw to the WAN and LAN For the BSG12ew aw tw the following section describes how to connect the console Cable connection navigation e Connecting power to the BSG8ew on page 45 e Connecting power to the BSG12ew aw tw on page 46 e Connecting the BSG8ew 12ew aw tw to the WAN on page 46 e Connecting the BSG8ew 12ew aw tw to the LAN on page 47 e Connecting the BSG8ew 12ew aw tw PSTN Central Office on page 48 e Connecting analog telephones to the BSG8ew 12ew aw tw on page 48 e Connecting LAN devices to the BSG8ew 12ew aw tw on page 47 e Connecting the console to the BSG12ew aw tw on page 48 Prerequisites to cable connection Install the BSG8ew 12ew aw tw e For the locations of the BSG8ew 12ew aw tw ports see BSG8ew ports and connectors on page 14 BSG12ew ports and connectors on page 16 BSG12aw ports and connectors on page 17 and BSG12tw ports and connectors on page 15 Connecting power to the BSG8ew Use this pro
2. Installing the BSG8ew 12ew aw tw on a desktop or shelf Use this procedure to install a BSG8ew 12ew aw tw on a desktop or shelf Prerequisites e Obtain the four supplied rubber feet for the BSG8ew 12ew aw tw Procedure steps Step 1 Action If installing the BSG8ew insert the power supply retention clip The BSG12ew aw tw uses a different power connector which does not require a retention clip Attach the four self adhesive rubber feet to the bottom of the BSG8ew 12ew aw tw by peeling off the paper backing and placing the feet on the unit as indicated in the following figure Attach feet here Position the BSG8ew 12ew aw tw on a desktop or shelf Make sure you leave enough space around the unit for ventilation and access to the cables Install the power supply next to the BSG8ew 12ew aw tw The power supply must be within 1 5 m 5 feet of the BSG8ew 12ew aw tw sand within 1 5 m 5 feet of the AC power outlet End NN47928 302 Installation options 37 Installing the BSG8ew on a wall Use this procedure to install a BSG8ew on a wall The BSG12ew aw tw cannot be installed on a wall Prerequisites Obtain a Wall Mount Assembly Kit NTBU1225 which contains the door the power supply holder and the wall mount bracket Nortel recommends you use a plywood backboard 2 cm 3 4 in thick to simplify installing multiple units such as BCM50 BE
3. Installation BSG8ew and BSG12ew aw tw 1 0 Business Services Gateway Document Status Standard Document Number NN47928 302 Document Version 02 01 Date May 2008 NORTEL Copyright 2008 Nortel Networks All Rights Reserved All rights reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Trademarks Nortel the Nortel logo and the Globemark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners Contents 3 Contents elo os desi veces crdeuiwe ent E rierren EErEE EDENE 3 Howto Gel Holl osea RR obLARRORESo ROSE SR ESPRREEE FORES 5 Getting Help from the Nortel Web site 20 0 0 cee eee 5 Getting Help over the phone from a Nortel Solutions Center Lus 5 Getting Help from a specialist by using an Express Routing Code 5 Getting Help through a Nortel distributor or reseller anaana 6 New in this reloasB iore sie aed esausaseieurLstasen
4. e System verification on page 51 NN47928 302 35 Installation options The following sections describe the various physical installation options for the Business Services Gateway 8 port BSG8ew and the Business Services Gateway 12 port BSG12ew aw tw Installation options navigation Prerequisites to installation options on page 35 Installing the BSG8ew 12ew aw tw on a desktop or shelf on page 36 Installing the BSG8ew on a wall on page 37 Installing the BSG8ew 12ew aw tw in an equipment rack on page 41 Installing the BSG8ew 12ew aw tw on top of another unit on page 43 Prerequisites to installation options Similar units such as BCM50 BES50 and BSG8ew 12ew aw tw are designed to install side by side or on top of one another Take this option into account when planning your system installation BSG12ew aw tw does not provide wall mount upgrade kit for wall installation If you are stacking multiple BSG8ew 12ew aw tw units activate WiFi on only the bottom unit to prevent radio interference Verify that your selected installation method meets the acceptable environmental conditions To keep the BSG8ew 12ew aw tw operating at the optimal internal temperature keep the top sides and rear clear of obstructions and away from the exhaust of other equipment Do not place anything other than a BSG8ew 12ew aw tw BCM50 or BES50 on top of a BSG8ew 12ew aw tw Installation 36 Installation options
5. Disconnecting the cables on page 65 e Connecting the cables on page 65 Shutting down the BSG8ew 12ew aw tw Use this procedure to shut down the BSG8ew 12ew aw tw For procedures on how to use the BSG8ew 12ew aw tw Web User Interface UI see Administration NN47928 600 Procedure steps Step Action 1 Use the Web UI to check for a recent backup of the BSG8ew 12ew aw tw system programming before powering down the BSG 2 Unplug the unit End Restarting the BSG8ew 12ew aw tw Use this procedure to restart the BSG8ew 12ew aw tw Procedure steps Step Action 1 Connect power to the BSG8ew 12ew aw tw For more information see Connecting power to the BSG8ew on page 45 and Connecting power to the BSG12ew aw tw on page 46 2 If the most recent configuration is not restored after powering up and logging in to the unit then check for most recent backup Installation 64 Basic procedures End Removing a rack mounted BSG8ew 12ew aw tw Use this procedure to remove a rack mounted BSG8ew 12ew aw tw Procedure steps Step Action 1 Remove all of the cables from the unit To disconnect cables see Disconnecting the cables on page 65 2 If the unit is mounted on top of another unit slide that unit forward until it disengages from the clips on the lower unit Lift the unit off of the top of the other unit 3 If the unit is secured to the rack mount shelf with screws remove these screws from the bo
6. Note Nortel recommends you install the screws in the three holes labeled 1 or the three holes labeled 2 7 Align the holes of the wall mount bracket over the screws Slide the bracket down onto the screws 9 Tighten the wood screws against the wall mount bracket 10 Insert the power supply retention clip into the BSG8ew NN47928 302 Installation options 39 11 12 13 Slide the wall mount lock fully to the right unlock position as shown in the following figure Align the feet on the unit with the four holes in the wall mount bracket Press the unit against the wall mount bracket and slide the unit down until it clicks in place Installation 40 Installation options 14 Slide the wall mount lock to the left lock position 15 Use the supplied screw to secure the wall mount lock into position 16 Open the cable management door on the wall mount bracket You must replace the door on the standard small system wall mount bracket The replacement door has a notch to accommodate the BSG8ew antenna 17 Push up on the door to pop the hinges apart and remove the door 18 Line up the hinges on the replacement door with those on the wall mount bracket 19 Push down on the door to snap the hinges into place 20 Open the cable management door 21 Screw the antenna adapter into the antenna position on the BSG8ew NN47928 302 Installation options 41 22 23 24 25
7. 26 Attach the antenna to the antenna adapter so that the antenna is parallel with BSG8ew Antenna Place the power supply mounting bracket on the wall close to the BSG8ew The power supply must be within 1 5 m 5 ft of the BSG8ew and within 1 5 m 5 ft of the AC power outlet The bracket can be mounted horizontally or vertically Use the two supplied screws to attach the power supply mounting bracket to the wall Install the power supply into the mounting bracket by rotating the power supply underneath the Nortel logo Slide the power supply into place End Installing the BSG8ew 12ew aw tw in an equipment rack Use this procedure to install a BSG8ew 12ew aw tw in a standard 19 inch equipment rack along with your other networking and telecommunications equipment Prerequisites e Obtain the rack mount shelf kit e Use only the screws supplied with the rack mount kit Other screws can damage the unit Procedure steps Step 1 2 3 Action Position the rack mount shelf in the equipment rack Align the holes in the rack mount shelf with the holes in the equipment rack rails Fasten the rack mount shelf to the equipment rack using the four supplied screws as shown in the following figure Installation 42 Installation options Place the BSG8ew 12ew aw tw on the rack so that the feet of the unit are in the depressions in the shelf Move the unit forward until the feet touch the fr
8. ID and password At the prompt enter the following command write startup config End Variable Value User Name Specify the user name The default logon name is nnadmin Password Specify the password The default password is PlsChgMel Replacing the ADSL WAN module Use this procedure to replace the ADSLWAN module in the BSG12aw Procedure steps Step Action NN47928 302 ADSL WAN module replacement 57 Use a Phillips screwdriver to remove the screws on either side ofthe ADSL WAN module You will feel the screws disengage when you have sufficiently loosened them Gently remove the ADSL WAN module from the faceplate Slide the BSG12aw ADSL WAN Replacement Module NT5S21ZCE6 into the ADSL WAN module slot Use a Phillips screwdriver to retighten the screws on either side of the ADSL WAN module Do not overtighten the screws Power up the BSG12aw unit End Verifying the ADSL WAN module status Use this procedure to verify the correct installation of the ADSLWAN module Procedure steps Step 1 2 3 Action Launch an SSH session Log on to the BSG12aw using the user ID and password At the prompt enter the following command show sub system information dsl View the status The system displays the following information if you installed the unit properly DSL Info IpAddress 169 254 1 6 OperStatus UP Firmware Version firmware version The system displ
9. accidently knocking them off the rack mount shelf If you install additional units you can install a second unit on the shelf beside the first unit You can install another unit on top of each of the first two units Nortel recommends a maximum of four units for each rack mount shelf This kit provides the parts to mount up to four BSG8ew 12ew aw tw units into a standard 19 inch equipment rack The BSG8ew 12ew aw tw mounts into the tabs on the rack mount shelf These tabs prevent the unit from sliding around or falling off the shelf If the BSG8ew 12ew aw tw system includes additional units you can mount another unit onto a second set of tabs on the rack mount shelf You can mount any additional units to tabs on the top of the other units NN47928 302 Hardware overview 21 If more than one BSG8ew 12ew aw tw unit is mounted on top of other units only the unit lowest from bottom should have WiFi activated to prevent radio interference The stacked antennas may have to be laterally adjusted Wall mount bracket kit Only the BSG8ew unit can be mounted on a wall To mount a BSG8ew on the wall you need a wall mount bracket and a BSG8ew wall mount kit The wall mount kit contains a BSG8ew specific door antenna adapter and power supply holder You attach the wall mount bracket to the wall and then you install the unit in the wall mount bracket If your system includes additional units BCM50 BES50 or BSG8ew you need a wall mount
10. bracket for each unit Each wall mount bracket includes a cable management tray to store and organize the cables connected to the BSG8ew To position the antenna against the unit an antenna adapter is also included For more information see BSG8ew in a wall mount bracket on page 21 BSG8ew in a wall mount bracket BSG8ew Wall mount bracket Antenna adapter Cable management tray Installation 22 Hardware overview Single power supply holder The single power supply holder enables you to install one power supply unit on the wall next to your BSG8ew The power supply holder keeps the power cables neatly organized Power supply The BSG8ew is powered by a 60 W 12 V DC power supply with a power supply cord The IEC320 C13 AC connector is available for all supported regions You must have one power supply for each unit in your system For more information see BSG8ew power supply package on page 22 The BSG12ew aw tw is powered by a 132 W 48 V DC power supply with a power supply cord The IEC320 C13 AC connector is available for all supported regions You must have one power supply for each unit in your system For more information see BSG12ew aw tw power supply package on page 23 BSG8ew power supply package 12 V DC barrel Power supply Power supply cable To wall outlet connector cord NA shown Only the BSG12ew aw tw provides Power over Ethernet PoE functionality The BSG12ew aw tw
11. connect the BSG8ew 12ew aw tw to an outlet with a third wire ground Use only the BSG power supply that comes with the equipment and a three wire power outlet Caution Check ground connections Ensure that the electrical ground connections of the power utility telephone lines and internal metal water pipe system if present are connected If these ground connections are not connected contact the appropriate electrical inspection authority Do not try to make the connections yourself Installation 34 Installation and basic configuration e You can connect the power supply to a power bar The total length of the power cables from the power supply to the electrical outlet including power bar must not exceed 2 m 6 5 ft You must use a power bar approved by an appropriate National Test Body with a third wire ground Nortel recommends that you do not use an extension cord between the power supply and the power bar or between the power bar and the electrical outlet e You cannot install the BSG unit behind another router If you install the BSG behind another router it may not operate properly with SIP traffic e You must meet the following parameters for an analog telephony devices analog loop maximum DC loop resistance of 208 Q maximum cable length 0 5 mm or 24 AWG of 1220 m 4000 ft Installation and basic configuration navigation e Installation options on page 35 e Cable connection on page 45
12. down the BSG8ew 12ew aw tw on page 63 e Obtain an ADSL WAN Replacement Module NT5S21ZCE6 for the BSG12aw from Nortel e Ensure you have the following items available an antistatic wrist grounding strap a Phillips screwdriver grounding source Caution Risk of equipment damage iA You must wear an antistatic grounding strap at all times when handling electronic components Failure to do so can result in damage to the equipment Saving the running configuration to Flash using the WebUI Use this procedure to save the running configuration using the WebUI Procedure steps Step Action 1 From the BSG12aw logon page log on using the user ID and password 2 From the left hand navigation panel select Administration Configuration File Save 3 Click Apply End Installation 56 ADSL WAN module replacement Variable definitions Use the data in the following table to use the fields in the logon page Variable User Name Value Specify the user name The default logon name is nnadmin Password Specify the password The default password is PlsChgMel Saving the running configuration to Flash using the CLI Use this procedure to save the running configuration using the CLI Procedure steps Step 1 2 3 Variable definitions Use the data in the following table to use the fields in the logon page Launch an SSH session Log on to the BSG12aw using the user
13. eee p dad 22 EUER E ERR IET E E TID T RE TIT T 23 LED functionality iiis sad y aV RRAERARRREARREAASEESTARYVAE AE eee 25 Power and system LEDS uasa nca dari gern Rd EEE NEE REOR ACRAS 25 LONDON LED Gu dad Beeld a Ra Rc Ra andes a ac aes Rd dicar afe a dn ci Rad 26 BoGeew Link Activity LEDS o ccneedeceidde de dee eki ORE v OR Khaw YR ana 26 BSG12ew aw tw link activity and PoELEDs 0000000 eee eaee 27 Feo ane FXO pons LEDS con cevam nena ene ania AEAN NEER cae da Rd Rd 28 WAN POR LEDS 2c cncccacteadecd car Ex nex Ree ege x RR RE RR ERE S E Re 29 Installation 4 Contents Installation and basic configuration cece eee 33 Installation and basic configuration prerequisites 0 cee ee 33 Installation and basic configuration navigation 0 34 Installation GPHONE iuosocuiesa enam Wan maa ERE RR RR ERR awa 35 Installation options Navigation ailes seem kk eR px EEE RR RR xn 35 Prerequisites to installation Options iussus ama See Rees res ee eRe Se bara 35 i CONDECION MEME rPR 45 Cable connection navigation lisse ues geen RR RR ROCK Re dap e x a 45 Prerequisites to cable connection liliis 45 System verification 22 l o o oras nur mr ahh p RR pras 51 System verification navigallan xis scettr RI RARE Re na 51 Prerequisites for system verification llli 51 Power supply replacement 000 cece cece ee ee eee eee eee eee 53 Power supply replacement n
14. is powered by a 132 watt switching power adapter The unit is designed to automatically balance PoE power over all ports After all available PoE power is assigned the PoE on the next port is disabled The Ethernet connection is still available but no power is available from the port The power supply package is included with the BSG8ew 12ew aw tw NN47928 302 Hardware overview 23 BSG12ew aw tw power supply package 48 V DCS type Power supply Power supply cable To wall outlet connector cord NA shown Installation 24 Hardware overview NN47928 302 25 LED functionality The Business Services Gateway 8 port BSG8ew and Business Services Gateway 12 port BSG12ew aw tw have LEDs that indicate the status of the power system and the ports The LEDs are e Power and system LEDs on page 25 LAN port LEDs on page 26 e FXS and FXO ports LEDs on page 28 e WAN port LEDs on page 29 Power and system LEDs The BSG8ew 12ew aw tw has a power LED and a system LED For more information about the LEDs see BSG8ew power and system LEDs on page 25 and the following tables BSG8ew power and system LEDs System LED Power LED Power LED System LED Description Solid green Solid green All BSG services are functioning and the system is ready for normal operation Solid green Slow flashing green The system is initializing not ready for service Solid gr
15. removing a BSG8ew rotate the power supply retention clip to free the power supply cord Remove the power supply cord from the BSG8ew 12ew aw tw Remove the power supply cord from the AC wall outlet Remove the power supply from the table rack mount shelf or wall mount bracket End Connecting the new power supply Use this procedure to connect the new power supply for the BSG8ew 12ew aw tw Prerequisites e Do not operate the BSG8ew 12ew aw tw with the cover removed Danger Electrical shock warning Disconnect the power cord telephone cables and network cables before opening the BSG8ew main unit Procedure steps Step 1 Action Connect the new power supply See Connecting power to the BSG8ew on page 45 or Connecting power to the BSG12ew aw tw on page 46 Reconnect the telephony and data networking lines that you removed End NN47928 302 55 ADSL WAN module replacement The following sections describe how to replace the ADSL WAN module in a Business Services Gateway 12 port BSG12aw ADSL WAN module replacement navigation e Saving the running configuration to Flash using the WebUI on page 55 e Saving the running configuration to Flash using the CLI on page 56 e Replacing the ADSL WAN module on page 56 e Verifying the ADSL WAN module status on page 57 Prerequisites to ADSL WAN module replacement e Ifthe system is still operating perform the procedure Shutting
16. sending or receiving data Green Off The LAN port is not operating Amber On The LAN port is Link Up at low speed 100 10 Mb s Amber Flashing The LAN port is sending or receiving data Amber Off The LAN port is not operating NN47928 302 LED functionality 27 The following table shows the status of link activity for the BSG8ew WAN port LED Link Act LED Status Description Green On The WAN LAN port is Link Up at 100 Mb s Green Flashing The WAN LAN port is sending or receiving data Green Off The WAN LAN port is not operating Amber On The WAN LAN port is Link Up at 10 10 Mb s Amber Flashing The WAN LAN port is sending or receiving data Amber Off The WAN LAN port is not operating Both WAN Off No connection LAN port LEDs BSG12ew aw tw link activity and PoE LEDs Each LAN port on the BSG12ew aw tw has one LED that indicates link activity and one PoE LED The link activity LED turns on when an Ethernet cable is connected to the corresponding port The PoE LED indicates whether PoE is enabled For more information see BSG12ew aw tw link activity LEDs on page 27 BSG12ew aw tw POE LEDs on page 28 and the following table BSG12ew aw tw link activity LEDs Link activity LEDs d NCRTEL BSGi2tw Installation 28 LED functionality BSG12ew aw tw POE LEDs AL DRIN i11 12 PoE 8880001010 The following table shows the LED colour and
17. you did not install the unit properly WiFi Info IpAddress 169 254 1 3 OperStatus DOWN Firmware Version firmware version Verify that your wireless capable PC or laptop can connect with the broadcast SSID and enable network connectivity Installation 62 WiFi module replacement If the unit was previously configured attempt to connect with the previous settings If not previously configured or if you cannot connect with your PC or laptop navigate to the Quick Start Wizard and follow the wizard instructions on the GUI to reconfigure your settings End Variable definitions Use the data in the following table to use the fields in the logon page Variable Value User Name Specify the user name The default logon name is nnadmin Password Specify the password The default password is PlsChgMel NN47928 302 63 Basic procedures The following sections describe basic procedures that you use to prepare the Business Services Gateway 8 port BSG8ew and Business Services Gateway 12 port BSG12ew aw tw for maintenance and restarting the BSG8ew or BSG12ew aw tw after maintenance Basic procedures navigation e Shutting down the BSG8ew 12ew aw tw on page 63 e Restarting the BSG8ew 12ew aw tw on page 63 Removing a rack mounted BSG8ew 12ew aw tw on page 64 Removing a wall mounted BSG8ew on page 64 e Removing a desktop mounted BSG8ew 12ew aw tw on page 64 e
18. Agent UA to connect POTS to VoIP networks e Public Switched Telephone Network PSTN e Advanced application aware QoS capabilities e Web User Interface WebUI e Simple Network Time Protocol SNTP e OSPFv2 and RIP for dynamic routing e Stateless firewall e SNMPv3 Product structure The BSG8ew and the BSG12ew aw tw have the following components and field replaceable units FRU Components The BSG8ew ships with the following components e BSG8ew Installation 12 Hardware overview e power supply with country specific power cord e four rubber feet e 1x DC barrel connector retention plastic clip e 1x omni directional antenna in plastic bag e Quick Install Guide NN47928 300 e Regulatory and Safety Information Sheet NN47928 101 The BSG12ew aw tw ships with the following common components e two antennas e power supply with country specific power cord e four rubber feet e jxunit e 1xconsole cable assembly e Quick Install Guide NN47928 300 e Regulatory and Safety Information Sheet NN47928 101 The BSG12ew aw tw ships with the following model specific components e BSG12ew unit with factory installed WAN module filler plate cover and rear WiFi module e BSG12aw unit with factory installed ADSL ADSL2 WAN module and rear WiFi module e BSG12tw unit with factory installed WAN module filler plate cover and rear WiFi module Field replaceable units The BSG8ew has the following field replaceable un
19. S50 and BSG8ew However because the compact size and light weight of these units a backboard is not required If you use the backboard mount it securely on the wall If you do not use a backboard use the appropriate wall anchors or ensure the screws are in a stud Obtain five 8 x 2 cm 8 x 0 75 in round head wood screws to attach the unit to the wall supplied in kit You must mount similar units such as BCM50 BES50 and BSG8ew side by side on the wall Do not mount units on top of each other Procedure steps Step Action 1 Prepare the wall mount bracket by removing the alignment tabs If this is the only unit in your system remove the alignment tabs on the right side of the wall mount bracket If this is the last unit in a system with multiple units remove the alignment tabs on the left side of the wall mount bracket 2 Place the wall mount bracket on the wall or backboard and then mark the location of the mounting screws 3 Use the alignment tabs to ensure the wall mount brackets are properly aligned Installation 38 Installation options 4 Open the cable management door Cable Management Door 5 Use two of the supplied screws to attach the wall mount bracket to the wall through the cable trough 6 Use three of the supplied screws to attach the upper portion of the wall mount bracket to the wall as shown in the following figure Leave approximately 0 5 cm 0 25 in of the screw exposed
20. age 8 e FXO ports on page 8 e FXS ports on page 8 e WAN interfaces on page 8 e Console port on page 8 e WiFi access point on page 8 e Desktop mount on page 8 e Rack mount shelf on page 9 e Wall mount bracket on page 9 e Checking for software upgrades on page 9 LEDs The LEDs indicate the status of the power system and the ports For more information see LED functionality on page 25 Power source The BSG8ew is powered by a 60 W 12 V DC power adapter with a power supply cord The BSG12ew aw tw is powered by a 132 W 48 V DC rear faceplate connected using a 4 pin DIN connector For more information see Power supply on page 22 Connecting power to the BSG8ew on page 45 and Connecting power to the BSG12ew aw tw on page 46 FE LAN ports The FE LAN ports connect the BSG to the LAN For more information see LAN port LEDs on page 26 Installation 8 New in this release GigE LAN ports The Gigabit Ethernet GigE LAN port on the BSG8ew supports data transfer rates of up to 1 000 Mbit s For more information see BSG8ew ports and connectors on page 14 FXO ports Foreign Exchange Office FXO is the port that connects to the telephone line coming from the Public Switched Telephone Network PSTN provider For more information see FXS and FXO ports LEDs on page 28 FXS ports Foreign Exchange Station FXS is the port that allow connecting analog telephony dev
21. and documentation for Nortel equipment e open and manage technical support cases Getting Help over the phone from a Nortel Solutions Center If you don t find the information you require on the Nortel Technical Support Web site and have a Nortel support contract you can also get help over the phone from a Nortel Solutions Center In North America call 1 800 4NORTEL 1 800 466 7835 Outside North America go to the following Web site to obtain the phone number for your region http www nortel com callus Getting Help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers you can use an Express Routing Code ERC to quickly route your call to a specialist in your Nortel product or service To locate the ERC for your product or service go to http www nortel com erc Installation 6 Howto Get Help Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller contact the technical support staff for that distributor or reseller NN47928 302 New in this release The following sections detail the hardware features of the Business Services Gateway 8 port BSG8ew and the Business Services Gateway 12 port BSG12ew aw tw with Ethernet WAN ADSL WAN and TI EI WAN LEDs on page 7 e Power source on page 7 e FE LAN ports on page 7 e GigE LAN ports on p
22. ardware and power supply and connect the cables for analog telephones and lines the LAN and the WAN Installation and basic configuration prerequisites Determine the location for the BSG8ew 12ew aw tw telephones and other equipment based on space and electrical requirements Order the required trunks from the telephone service provider for BSG 12tw The installation area must be a minimum of 4 m 13 ft from equipment such as photocopiers electrical motors and other equipment that produces electromagnetic radio frequency and electrostatic interference within 1 5 m 5 ft of a three wire grounded electrical outlet clean dry well ventilated and free of traffic and excess dust within the temperature range of 5 C and 50 C 40 F and 120 F from 20 to 80 non condensing relative humidity structurally strong and with enough space to support the BSG8ew 12ew aw tw units a minimum of 46 cm 18 in from the floor of sufficient height from the floor to prevent water damage Power must be supplied from a non switched unobstructed outlet within 1 5 m 5 ft of the BSG8ew 12ew aw tw The supplied power must be a dedicated 110 V to 120 V AC nominal or 220 V to 240 V AC nominal 50 to 60 Hz 15 A minimum service with a third wire safety ground The third wire safety ground provides shock protection and prevents electromagnetic interference Caution Risk of damage to equipment To avoid damaging the equipment you must
23. are overview The BSG12ew has eleven FE LAN ports For this unit the twelfth port is used as the FE WAN interface For BSG12ew ports and connectors see BSG12ew ports and connectors on page 16 BSG12ew ports and connectors PoE LEDs Link Act LEDs FE LAN ports NN47928 302 Hardware overview 17 For BSG12aw ports and connectors see BSG12aw ports and connectors on page 17 BSG12aw ports and connectors NORTEL BSG12 ADSL ADSL2 WAN interface Link Act and PoE LEDs FE LAN ports Console port FXS ports Installation 18 Hardware overview The following table provides descriptions of the components of the BSG8ew 12ew aw tw faceplates Bsg8 ew or BSG Component 12ew tw aw Description Power and system LEDs Both show the power and system status Power Over Ethernet PoE BSG12ew aw tw only indicate that the associated port is receiving power There is LEDs one PoE LED for each LAN port Link acc status LEDs Indicate the activity and status of the LAN port The LED becomes active when you connect an Ethernet cable to the corresponding LAN port Power connector Both The BSG8ew uses a 12 V DC power adaptor connected with a faceplate barrel connector The BSG12ew aw tw use a 48 V DC rear faceplate connected with a 4 pin DIN connector Retention clip mounting hole BSG8ew only A small hole into which you insert the power retention c
24. avigation usse x Re ven RR a GREGOR cee RR UR EN 53 Prerequisites to power supply replacement 0 00 cece eee eee 53 ADSL WAN module replacement 00 eee eee eee eee eee 55 ADSL WAN module replacement navigation 002 cece eee eee 55 Prerequisites to ADSL WAN module replacement 00000 0 eee eee 55 Replacing the ADSL WAN module oc eee eee ares eee Rae 56 Verifying the ADSL WAN module status nauau aaea 57 WIFI module replacement ouacluohesre orsus dencenes Rara RE 59 WiFi module replacement navigation sllleeeleellellen 59 Prerequisites to WiFi module replacement 00 eee eee eee eee 59 topics lm yen 63 Basic procedures TROC IDE uu iis ua RE acd oleo sedeo ae eee Go coa 63 NN47928 302 How to Get Help This section explains how to get help for Nortel products and services Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site http www nortel com support This site provides quick access to software documentation bulletins and tools to address issues with Nortel products More specifically the site enables you to e download software documentation and product bulletins e search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues signup for automatic notification of new software
25. ays the following information if you did not install the unit properly DSL Info IpAddress 169 254 1 6 OperStatus DOWN Firmware Version firmware version If the unit was previously configured attempt to connect with the previous settings If not previously configured or if you cannot connect with your PC or laptop navigate to the Quick Start Wizard and follow the wizard instructions on the GUI to reconfigure your settings End Installation 58 ADSL WAN module replacement Variable definitions Use the data in the following table to use the fields in the logon page Variable Value User Name Specify the user name The default logon name is nnadmin Password Specify the password The default password is PlsChgMel NN47928 302 59 WiFi module replacement The following sections describe how to replace the WiFi module in a Business Services Gateway 12 port BSG12ew aw tw WiFi module replacement navigation e Saving the running configuration to Flash using the WebUI on page 59 e Saving the running configuration to Flash using the CLT on page 60 e Replacing the WiFi module on page 60 e Verifying the WiFi installation on page 61 Prerequisites to WiFi module replacement e Obtain a WiFi Replacement Module NT5S21ZAE6 for the BSG12ew aw tw from Nortel e Ensure you have the following items available anantistatic wrist grounding strap a Phillip
26. cedure to connect power to the BSG8ew Prerequisites Install the BSG8ew e If the BSG8ew is mounted on a wall install the single power supply mounting bracket Procedure steps Step Action 1 Rotate the retention clip so the power outlet is open 2 Plug the power supply cord into the BSG8ew 3 Rotate the retention clip so that it locks the power supply cord in place Installation 46 Cable connection Plug one end of the power supply cable into the BSG8ew power supply Plug the other end of the power supply cable into the AC power source wall outlet The BSG8ew boots and the system LED turns solid green End Connecting power to the BSG12ew aw tw Use this procedure to connect power to the BSG12ew aw tw Prerequisites Install the BSG12ew aw tw Procedure steps Step Action 1 Plug one end of the power supply cable into the BSG12ew aw tw power supply 2 Plug the other end of the power supply cable into the AC power source wall outlet The BSG12ew aw tw boots and the system LED turns solid green End Connecting the BSG8ew 12ew aw tw to the WAN Use this procedure to connect the BSG8ew 12ew aw tw to the WAN Prerequisites e Connect power to the BSG8ew 12ew aw tw e Obtain a standard Ethernet cable Procedure steps Step Action 1 Plug one end of a standard Ethernet cable into the WAN port on the front of your BSG8ew 12ew awltw 2 Plug the other end of the Ethernet cable into your WAN edge
27. device for example an external ADSL modem or cable modem 3 Plug the RJ11 telephone jack into the ADSL WAN module if you have a BSG12aw NN47928 302 Cable connection 47 4 Connect the T1 connection The PSTN provider brings the adapter box RJ48 lt gt RJ45 at the SMB premises to expose native RJ45 type connectors and connect to the BSG12tw WAN Refer to the documentation for your WAN edge device for proper setup and configuration of the device End Connecting the BSG8ew 12ew aw tw to the LAN Use this procedure to connect the BSG8ew 12ew aw tw to the LAN Prerequisites e Connect power to the BSG8ew 12ew aw tw e Obtain a standard Ethernet cable Procedure steps Step Action 1 Plug one end of a standard Ethernet cable into a LAN port on the front of your BSG8ew 12ew awltw 2 Plug the other end of the Ethernet cable into your LAN End Connecting LAN devices to the BSG8ew 12ew aw tw Use this procedure to connect LAN devices to the BSG8ew 12ew aw tw Prerequisites e Connect power to the BSG8ew 12ew aw tw e Obtain one standard Ethernet cable for each LAN device Procedure steps Step Action 1 Plug one end of a standard Ethernet cable into one of the LAN ports on the front of your BSG8ew 12ew aw tw 2 Plug the other end of the ethernet cable into your LAN device 3 Repeat steps 1 and 2 for each additional LAN device you want to connect to the BSG8ew 12ew aw tw End Installation 48 Cable conn
28. e end of the RS232 cable to the serial port of the laptop 2 Connect the other end of the RS232 cable to the console port of the BSG12ew aw tw End Variable definitions Use the data in the following table to help you connect the console to the BSG12ew aw tw for debugging purposes Variable Value RS 232 Following are the RS 232 connection settings e baud rate 9600 e bits 8 bits e Parity None e Flow control None Installation 50 Cable connection NN47928 302 51 System verification The following sections describe how to test the basic functionality of the Business Services Gateway 8 port BSG8ew and the Business Services Gateway 12 port BSG12ew aw tw System verification navigation e Verifying the physical system status on page 51 Prerequisites for system verification The BSG8ew 12ew aw tw must be connected and powered up Verifying the physical system status Complete this procedure to verify the status of the system For information and procedures on monitoring system status using the BSG8ew 12ew aw tw Web user interface see Administration NN47928 600 Procedure steps Step Action 1 Check the status of the power LED to verify that the system is receiving power 2 Check the status of the system LED to verify that the system is active End Installation 52 System verification NN47928 302 53 Power supply replacement The fol
29. ection Connecting the BSG8ew 12ew aw tw PSTN Central Office Use this procedure to connect the BSG8ew 12ew aw tw PSTN Central Office CO Prerequisites e Connect power to the BSG8ew 12ew aw tw e Obtain a telephone cable with an RJ 11 modular jack Procedure steps Step Action 1 Plug the RJ 11 modular wall jack from PSTN into the FXO port of the BSG 8ew 12ew aw tw The FXS are then connected to analog phone lines 2 Plug the other end of the cable into the telephone company demarcation blocks of the building End Connecting analog telephones to the BSG8ew 12ew aw tw Use this procedure to connect analog telephones to the BSG8ew 12ew aw tw Prerequisites e Connect power to the BSG8ew 12ew aw tw e Obtain a telephone cable with an RJ 11 modular jack Procedure steps Step Action 1 Plug the RJ 11 modular wall jack from PSTN into the FXO port of the BSG8ew or BSG12ew aw tw The FXS are then connected to analog telephones 2 Plug the other end of the cable into the local connecting blocks End Connecting the console to the BSG12ew aw tw Use this procedure to connect the console to the BSG12ew aw tw for debugging purposes A console cable is provided in the BSG12 shipping box The console cable is a CATS5 Ethernet cable with adapter to DB 9 connector that connects to the PC Prerequisites e Connect power to the BSG12ew aw tw NN47928 302 Cable connection 49 Procedure steps Step Action 1 Connect on
30. een Fast flashing green System boot failure Solid green Fast flashing green There is a major or critical alarm on the BSG series Off Off No power to the BSG8ew 12ew aw tw Installation 26 LED functionality LAN port LEDs Each BSG unit has an LED that indicates link activity Each BSG12ew aw tw unit has an additional LED that indicates whether power over internet PoE is enabled BSG8ew Link Activity LEDs Each LAN port on the BSG8ew 12ew aw tw has one LED that indicates link activity This LED turns on when an Ethernet cable is connected to the corresponding port For more information about the LEDs see BSG8ew link activity LEDs on page 26 and the following table BSG8ew link activity LEDs Link activity LEDs The following table shows the status of link activity for the BSG8ew LAN port LED Link Act LED Status Description Green On The WAN LAN port is Link Up at 100 Mb s Green Flashing The WAN LAN port is sending or receiving data Green Off The WAN LAN port is not operating Amber On The WAN LAN port is Link Up at 10 Mb s Amber Flashing The WAN LAN port is sending or receiving data Amber Off The WAN LAN port is not operating The following table shows the status of link activity for the BSG8ew GigE port 8 LED Link Act LED Status Description Green On The LAN port is Link Up at high speed 1000 Mb s Green Flashing The LAN port is
31. essaesez as 7 DEUS cnet See eee teed P exp see Ep dd qud eek a d ade 7 POE SOUS cue dob d rae ead oe eke dee denote AUR RR inda ted 7 FE CAN DONS C CEETMMTRTRMTTMM 7 GOE LAN DONG uaa ede aks etai ue A RDS CORRE Rd P at 4 d be Rp ORR ES 8 g4d sn MED MOM C UT ERE MT 8 FAS POMS me CLE 8 WANENE cocti gore x or ed ae AUS i ee SUR Swe ACRAS UA Gan de uf en 8 CORSO TON oa ree en ieee eee STOR dERUCU RD dE HACK ERU CER CERRO RR TET 8 WiFi aBcess DON Lusopaiieck4e aC XXX Y REESAQCREERT44XS id RR Ry RETE ERE 8 ETAT 5 au aaa sh alcuni deseo mat aeui da d doces dc Ciao do Bia oup dd Brad 8 Rack moun SHEN uuu quu cr qeu Edo ROREM ea PRORA RUE CREER Faroe d 9 Wallmount BESOROL iu ua dau dre EUER bee oo EROGO ODER e RC PCR 9 Checking for software upgrades ssssssessele eh 9 Hardware OVOIVIOW iassa debi yuabi4sdEBREAWRRAKRAEERIRAARAMAEFRERET 11 Product SUHCII B 1s uo saa pad v LAORE e ec ERA ORAT P REAR DAE RT ACE duis 11 dors zas atic atl ecu EE eee E o ET 11 Figld replaceable Units 222 2 cscs doses e 39 9 Rx eR eee EX e 12 Product HOScHBUOU eratara tier CAE LEE ger So ea a Rd Ie qul add e la ae Lnd 14 PEatch AEEA ANTA AE Opa SOR AE dap dd dr ede a d d due Monee NE OR damexe qupd 20 Rackmount She KI iu usas pub ER RRERRRE RU EXPERS UE ERRARE CR ES 20 Wallmount D CK Kit Sua EGO dace Soc RR d Dat dees baila See Rb Eo don 21 Single power supply holder aacdeadopse e Stop a PEPPER OUR IG RR RC RR Rr 22 POW BUD uoc a REOR Op CRI ERI Ka RR ERROR
32. fault password is PlsChgMel Replacing the WiFi module Use this procedure to replace the WiFi module in the BSG12ew aw tw Prerequisites e Ifthe system is still operating perform the procedure Shutting down the BSG8ew 12ew aw tw on page 63 NN47928 302 WiFi module replacement 61 Procedure steps Step 1 2 Action Unscrew and remove the two antennas Use a Phillips screwdriver to remove the screws on either side of the WiFi module You will feel the screws disengage when you have sufficiently loosened them Gently remove the WiFi module from the faceplate Slide the BSG12ew aw tw WiFi Replacement Module NT5S21ZAE6 into the WiFi module slot Use a Phillips screwdriver to retighten the screws on either side of the WiFi module Do not overtighten the screws Screw the two antennas back onto the unit Power up the BSG12ew aw tw unit End Verifying the WiFi installation Use this procedure to verify the installation of the WiFi module in the BSG12ew aw tw Procedure steps Step 1 2 3 Action Launch an SSH session Log on to the BSG12ew aw tw using the user ID and password At the prompt enter the following command show sub system information wifi Verify the status The system displays the following status if you installed the unit properly WiFi Info IpAddress 169 254 1 3 OperStatus UP Firmware Version firmware version The system displays the following status if
33. have twelve PoE enabled FE LAN ports to connect to the LAN The BSG12ew has eleven PoE enabled FE LAN ports to connect to the LAN GigE LAN port On the BSG8ew one gigabite ethernet GigE LAN port supports data transfer rates of up to 1 000 Mbit s NN47928 302 Hardware overview 19 Component Bsg8 ew or BSG 12ew tw aw Description FXO port All BSG units have one Foreign Exchange Office FXO port that connects to the telephone line coming from the Public Switched Telephone Network PSTN provider FXS ports 2 All BSG units have two FXS ports to connect to the service provider using a single RJ45 For the BSG8 the FXS2 line maintains a connection to FXO during a power outage for emergency dialing For the BSG12 the FXS1 line maintains a connection to FXO during a power outage for emergency dialing WAN interface The BSG8ew and BSG12ew have one FE WAN interface The BSG12aw has an ADSL ADSL2 WAN interface The BSG12tw has two T1 E1 WAN interfaces If the BSG8ew 1 2ew aw tw loses the primary WAN connection Ethernet DSL the or T1 E1 all calls from the analog FXS phone or any of the Session Initiation Protocol SIP phones associated with the SIP server via WAN connection can be routed to the FXO line if configured in the backup dial plan If an existing non emergency call is in progress on the FXO line during the incident emergency call attempt the non emergency call
34. ices such as single line telephones fax machines and modems For more information see FXS and FXO ports LEDs on page 28 WAN interfaces The BSG8ew and BSG12ew use a FE WAN interface The BSG12tw uses a T1 E1 WAN interface The BSG12aw uses a ADSL ADSL2 WAN interface For more information see WAN port LEDs on page 29 Console port The console port is used for debugging purposes For more information see Connecting the console to the BSG12ew aw tw on page 48 WiFi access point The WiFi access point is an integrated IEEE802 11b g WiFi access point Desktop mount You can mount the BSG8ew 12ew aw tw unit on a desktop For more information see Installation options on page 35 and Installing the BSG8ew 12ew aw tw on a desktop or shelf on page 36 NN47928 302 New in this release 9 Rack mount shelf You can mount the BSG8ew 12ew aw tw unit into a standard 19 inch equipment rack For more information see Rack mount shelf kit on page 20 and Installing the BSG8ew 12ew aw tw in an equipment rack on page 41 Wall mount bracket You can mount a BSG8ew into a wall mount bracket The BSG12ew aw tw cannot be mounted on the wall For more information see Wall mount bracket kit on page 21 and Installing the BSG8ew on a wall on page 37 Checking for software upgrades Nortel frequently updates the BSG software Therefore a standard part of any installation is to ensure your system has the latest versio
35. is terminated and the emergency call is propagated in its place Console For BSG12ew aw tw only An RJ45 console port for debugging purposes WiFi access point All units use integrated IEEE802 11b g WiFi access point Installation 20 Hardware overview Hardware The following BSG8ew 12ew aw tw hardware items simplify the setup and connection of the system e Rack mount shelf kit on page 20 e Wall mount bracket kit on page 21 e Single power supply holder on page 22 e Power supply on page 22 Rack mount shelf kit To mount a BSG8ew 12ew aw tw in a standard 19 inch equipment rack you need a rack mount shelf Install the rack mount shelf in the equipment rack and then slide the BSG8ew 12ew aw tw into the tabs on the rack mount shelf These tabs prevent the unit from sliding or falling off the shelf For more information see Rack mount shelf installed in an equipment rack on page 20 Rack mount shelf installed in an equipment rack Equipment rack oooooooc Rack mount shelf OUl ooooo00000 ocooooooooco Fooo d2 There is enough space on the rack mount shelf to install another unit such as a BCM50 or a second BSG8ew 12ew aw tw beside the original unit The rack mount shelf has slots molded into its surface to which you attach the BSG8ew 12ew aw tw By attaching the BSG8ew 12ew aw tw to these slots you can prevent someone from
36. its FRU e BSG8 power supply e 1x Power Adapter Wall Mount holder e country specific power cords e BSG mounting bracket upgrade kit antenna The BSG12ew has the following FRUs e BSG12ew aw tw power supply e country specific power cords 1x WiFi module FRU e 1x Console Cable assembly FRU e two antennas The BSG12aw has the following FRUs e BSG12ew aw tw power supply e country specific power cords e 1x ADSL module FRU 1x WiFi module FRU NN47928 302 Hardware overview 13 The BSG12tw has the following FRUs 1 x Console Cable assembly FRU two antennas BSG12ew aw tw power supply country specific power cords 1 x WiFi module FRU 1 x Console Cable assembly FRU two antennas Installation 14 Hardware overview Product description For BSG8ew ports and connectors see BSG8ew ports and connectors page 14 BSG8ew ports and connectors System LED LEDs diagram Power LED Reset button GigE LAN port FE WAN port Power connector FE LAN ports FXO port analog line Retention clip Emergency port for 911 support FXS ports analog phones For BSG12tw ports and connectors see BSG12tw ports and connectors on page 15 NN47928 302 Hardware overview 15 BSG12tw ports and connectors PoE LEDs BSGi2tw Link Act NORTEL LEDs FXO port FE LAN pars T1 E1WAN port FXS ports interface Installation 16 Hardw
37. lip The retention clip secures the power connector to the unit For BSG12 the 4 pin DIN connector has self retention mechanical design Reset system On the BSG8ew the system is reset using an external reset button The board is designed to offer an external physical reset button from the faceplate as a pin hole access The reset asserted for less than 5 seconds activates a general digital board reset without affecting system parameters stored in FLASH memory The reset asserted for more than 5 seconds activates a total system revert to factory default parameters In this scenario all provision and configured data in persistent memory FLASH is lost and factory defaults values are restored If one of the sub systems fails during reset a syslog is generated and stored in FLASH The log contains the ID of the failed subsystem On the BSG12ew aw tw the system is reset using an hardware reset to factory The hardware reset is performed by connecting a serial console cable to console port faceplate The standard console cable is provided out of box shipping In the process user needs to reset the BSG 12 in to factory defaults Connect to the console cable to pc which is not protected and use the following CLI command bsg system set factory default bsg reload This will reboot BSG 12 with factory default settings FE LAN ports On the BSG8ew seven FE LAN ports are used to connect to the LAN The BSG12tw and BSG12aw
38. lowing sections describe how to replace the power supply in a Business Services Gateway 8 port BSG8ew and the Business Services Gateway 12 port BSG12ew aw tw Power supply replacement navigation Removing the power supply on page 53 Connecting the new power supply on page 54 Prerequisites to power supply replacement If the system is still operating perform the procedure Shutting down the BSG8ew 12ew aw tw on page 63 After the system shuts down perform the procedure Disconnecting the cables on page 65 Obtain a power supply for the BSG8ew 12ew aw tw from Nortel Ensure you have an antistatic wrist grounding strap Plug the DC side of the power adapter to the BSG unit first then plug in the AC side of the power adapter Y Caution Risk of equipment damage You must wear an antistatic grounding strap at all times when handling electronic components Failure to do so can result in damage to the equipment Removing the power supply Use this procedure to remove the power supply for the BSG8ew 12ew aw tw Prerequisites Do not operate the BSG8ew 12ew aw tw with the cover removed Danger Risk of electrical shock Disconnect the power cord telephone cables and network cables before opening the BSG8ew 12ew aw tw main unit Installation 54 Power supply replacement Procedure steps Step 1 Action Remove the telephony and data networking lines from the BSG8ew 12ew aw tw While
39. n of the software For information about checking for and installing software upgrades see Administration NN47928 600 Installation 10 New in this release NN47928 302 11 Hardware overview The Business Services Gateway 8 port BSG8ew and Business Services Gateway 12 port BSG12ew aw tw are integrated multiservice gateway products that provide application level support for voice data and video The three product variations offered for the BSG12ew aw tw are the BSG12ew with Ethernet WAN BSG12aw with ADSL ADSL2 WAN and BSG12tw with T1 E1 WAN These products are similar in design and differ only in their WAN interfaces For more information see BSG12ew ports and connectors on page 16 BSG12aw ports and connectors on page 17 and BSG12tw ports and connectors on page 15 The BSG8ew supports up to 50 users The BSG12ew aw tw supports up to 100 users The BSG8ew and BSG12ew aw tw provide a high level security set of data features for direct connectivity to an Internet Service Provider ISP The BSG8ew and BSG12ew aw tw support e Line rate forwarding e Layer 2 ethernet switching e Stateful firewall e Multi scope Dynamic Host Configuration Protocol DHCP server e Network Address Translation NAT e Virtual Private Network VPN application e Integrated 802 11 b g WiFi Access point providing WPA and WPA2 access e Survivable Session Initiation Protocol SIP Proxy and SIP Registrar e SIP User
40. ont side of the depressions and then slide the unit back until the feet click in place on the slots in the depressions To further secure the unit use the four self tapping screws for plastic supplied with the rack mount kit to attach the unit to the rack mount shelf Make sure the screw holes in the unit are aligned with the holes in the rack mount shelf and then insert the four screws through the holes in the bottom of the shelf and into the screw holes in the bottom of the unit Place the power supply behind the BSG8ew 12ew aw tw on the back of the rack mount shelf Make sure the power supply is on its side with the label facing the back of the shelf Use two cable ties to secure the power supply to the rack mount shelf End NN47928 302 Installation options 43 Installing the BSG8ew 12ew aw tw on top of another unit Use this procedure to install a BSG8ew 12ew aw tw on top of a BCM50 or BES50 in a desktop or rack mount installation Procedure steps Step Action 1 If installing the BSG8ew insert the power supply retention clip The BSG12ew aw tw uses a different power connector which does not require a retention clip 2 Place the BSG8ew 12ew aw tw on top of a BCM50 or BES50 If the rubber feet are installed remove them Make sure the feet of the BSG8ew 12ew aw tw are in the slots on the top of the other unit and in front of the slots as shown in the following figure Slots Feet
41. operating at 10 Mb s Amber Flashing The WAN port is sending or receiving data Amber Off The WAN port is not operating BSG12ew aw tw WAN interface LEDs NORTEL BSG12tw geesotet S L T1 E1 H 1 0 Port Mode LED Description 12 10 100 Bi color LED Solid Link is available but not active PoE is not active Ethernet green ports A EAE Flashing Link is available and active PoE is not active green Solid Link is available but not active PoE is active amber Flashing Link is available and active PoE is active amber ADSL Single Color Solid Link is available LED green Flashing Link is active green Installation 32 LED functionality I O Port Mode LED Description VoIP1000 No LEDs FXO FXS E1 T1 2 Bi color LED Solid The E1 T1 line is synchronized with the BSG green Solid The E1 T1 line is not synchronized with the BSG amber Blink The E1 T1 is remote loopback amber Modem No LEDs RJ11 rear System Bi color LED Solid All BSG8ew 1 2ew aw tw services are functioning and the system is ready LED1 green for normal operation Solid All BSG8ew 12ew aw tw services are not functioning and the system is amber not ready for normal operation NN47928 302 33 Installation and basic configuration Install the Business Services Gateway 8 port BSG8ew or Business Services Gateway 12 port BSG12ew aw tw h
42. s screwdriver grounding source Caution Risk of equipment damage w You must wear an antistatic grounding strap at all times when handling electronic components Failure to do so can result in damage to the equipment Saving the running configuration to Flash using the WebUI Use this procedure to save the running configuration using the WebUI Procedure steps Step Action 1 From the BSG12ew aw tw logon page log on using the user ID and password 2 From the left hand navigation panel select Administration Configuration File Save 3 Click Apply End Installation 60 WiFi module replacement Variable definitions Use the data in the following table to use the fields in the logon page Variable Value User Name Specify the user name The default logon name is nnadmin Password Specify the password The default password is PlsChgMel Saving the running configuration to Flash using the CLI Use this procedure to save the running configuration using the CLI Procedure steps Step Action 1 Launch an SSH session 2 Log on to the BSG12ew aw tw using the user ID and password 3 At the prompt enter the following command write startup config End Variable definitions Use the data in the following table to use the fields in the logon page Variable Value User Name Specify the user name The default logon name is nnadmin Password Specify the password The de
43. status for the BSG12 FE port LED LED colour Status Solid green Link Up No PoE Flashing Link active green No PoE Solid amber Link up PoE active Flashing Link active amber PoE active FXS and FXO ports LEDs The BSG8ew 12ew aw tw units have an LED for each analog telephony port For more information about the LEDs see BSG8ew FXS and FXO port LEDs on page 29 BSG12ew aw tw FXS and FXO port LEDs on page 29 and the following table NN47928 302 LED functionality 29 BSG8ew FXS and FXO port LEDs BSG12ew aw tw FXS and FXO port LEDs T ay No FXO port No FXS port LEDs LED Status Description Green Solid green Off hook Green Flashing Call ID generation and ringing Green Off On hook WAN port LEDs The BSG8ew has two LEDs for the WAN port For more information about the LEDs see BSG8ew FE WAN interface LEDs on page 30 BSG12ew aw tw WAN interface LEDs on page 31 and the following tables Installation 30 LED functionality BSG8ew FE WAN interface LEDs 10 Link Activity status 100 Link Activity status NN47928 302 LED functionality 31 Link Act LED Status Description Green On The WAN port is operating at 100 Mb s Green Flashing The WAN port is sending or receiving data Green Off The WAN port is not operating Link Act LED Status Description Amber On The WAN port is
44. ts While disconnecting a BSG8ew rotate the power supply retention clip to free the power supply cord Remove the power supply cord from the unit Caution Risk of leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet End Connecting the cables For connecting the cables see Cable connection on page 45 Installation 66 Basic procedures NN47928 302
45. ttom of the rack mount shelf Slide the unit forward until it disengages from the clips on the rack mount shelf Lift the unit off of the rack mount shelf and set it on a flat clean static free surface End Removing a wall mounted BSG8ew Use this procedure to remove a wall mounted BSG8ew Procedure steps Step Action 1 Remove all of the cables from the unit To disconnect cables see Disconnecting the cables on page 65 Lift the unit until it disengages from the clips on the wall mount bracket Pull the unit out and away from the wall mount bracket Set the unit on a flat clean static free surface End Removing a desktop mounted BSG8ew 12ew aw tw Use this procedure to remove a desktop mounted BSG8ew 12ew aw tw Procedure steps Step Action NN47928 302 Basic procedures 65 Remove all of the cables from the unit To disconnect cables see Disconnecting the cables on page 65 If a unit is mounted to the top of another unit slide that unit forward until it disengages from the clips on the lower unit Lift the unit off of the top of the lower unit Lift the unit off of the table Set the unit on a flat clean static free surface End Disconnecting the cables Use this procedure to disconnect the cables from a BSG8ew 12ew aw tw Procedure steps Step 1 2 3 4 Action Remove the FXO RJ 11 connection Remove the FE connections from the LAN ports Remove the WAN connection from the WAN por

Avaya BSG8/12 1.0 Installation Manual

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