Avaya BCM 50: Use of unpowered USB hubs User's Manual
Contents
1. AVAYA Technical Tip Date 5 May 2011 Business Communications Manager BCM BCM 50 Use of unpowered USB hubs Revision History Dae Revision Summary of Changes 5 May 2011 Original bulletin This is the original publication Summary Avaya would like to advise its partners that it has observed technical issues with unpowered USB hubs used on the BCM 50 and therefore would like to advise its customers and partners to use only AC powered USB hubs for BCM 50 deployments Analysis A recent investigation uncovered that using unpowered USB hubs may impact the stability of the BCM 50 software and cause an unintended reboot The investigation has also shown that the failures do not occur when AC powered USB hubs are used instead Scope Instabilities have been reported from the field on BCM 5 0 and 6 0 software but can affect all releases Recommended Action Avaya recommends that only AC powered USB hubs be used for all BCM 50 deployments About Avaya Avaya is a global leader in enterprise communications systems The company provides unified communications contact centers and related services directly AVAVA and through its channel partners to leading businesses and organizations around the world Enterprises of all sizes depend on Avaya for state of the art INTELLIGENT COMMUNICATIONS communications that improve efficiency collaboration customer service and competitiveness For more information please visit www avay2. a com Compas ID 151952 AVAYA avaya com 2011 Avaya Inc All Rights Reserved Avaya and the Avaya Logo are trademarks of Avaya Inc and are registered in the United States and other countries All trademarks identified by TM or SM are registered marks trademarks and service marks respectively of Avaya Inc All other trademarks are the property of their respective owners Avaya may also have trademark rights in other terms used herein References to Avaya include the Nortel Enterprise business which was acquired as of December 18 2009 02 10 Compas ID 151952
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