Avaya an Expansion Module in a BayStack ARN Router (114202 Rev. A) User's Manual
Contents
1. e Ne Expansion module connector Standoff screw mounts 5 ARN0029A Figure 1 8 Location of the Expansion Module Connector on the Base Module 1 8 114202 Rev A Installing the Expansion Module 2 Insert the module s interface connector panel into the front panel expansion slot Figure 1 9 To clear the mounting screw standoffs hold the expansion module at a 45 degree angle and slide the interface connectors into the slot facing down ARNO0051A Figure 1 9 Aligning the Expansion Module 3 Rotate the module downward until the connectors fit into place in the expansion slot Figure 1 10 114202 Rev A 1 9 Installing an Expansion Module in a BayStack ARN Router Figure 1 10 ARN0027A Inserting the Expansion Module Press the module all the way forward into the expansion slot until the pins in the expansion module s base module connector align with the base module connector socket Press down on the corners of the module at eith2. O BayStack Advanced Remote Node To Token Bing Token Ring STP cable ARN0075A Expansion module UTP interface OMS coms coma Q E AE SCT AE T Serial cT 2 y A Serial em 2 Bay Networks E 5 O BayStack Advanced Remote Node ay Networ To Token Ring STP cable Token Ring network ARN0075B Figure 1 14 Token Ring Cables 1 14 114202 Rev A Installing the Expansion Module C U a O 5 10BaseT sU pe mn Wn B ll sem ze BENE EDO gt com O L Ethernet 2 ita 2 O T nm d Serial E sed E CE SR i MR Bay Networks Einemet 1 T ARN0067A To RS 232 RS 422 RS 530 V 35 or X 21 interface 3 Plug in the power cord and if applicable redundant power supply cable Figure 1 15 Serial Cables Refer to Figure 1 1 Ensuring a Successful Installation After reconnecting the ARN to the network you can ensure a successful upgrade by checking the diagnostic LEDs on the front panel of the base module Figure 1 16 114202 R
3. b Bay Networks T Ethernet 1 a O BayStack Advanced Remote Node y Network ermel ARNO0030B Figure 1 4 Filler Panel Covering Expansion Module Slot 1 From inside the unit locate the three locking tabs that secure the filler panel to the expansion slot Figure 1 5 2 Insert a flathead screwdriver beneath each tab and pull up to loosen the tabs Figure 1 5 1 4 114202 Rev A Installing the Expansion Module Insert flathead screwdriver under tabs ARN0030A Figure 1 5 Removing the Blank Panel From the Expansion Module Slot 3 With the locking tabs clear of their slots push the filler panel in toward the component tray until you can remove the panel N Warning The expansion slot filler panel has sharp metallic edges to avoid cutting your hand or fingers handle the panel only on its surfaces not edges 114202 Rev A 1 5 Installing an Expansion Module in a BayStack ARN Router 4 Set the filler panel aside To operate the ARN without the expansion module in the future you must reinstall the filler panel 5 Skip the next section and proceed to Installing the Module Removing an Installed Expansion Module To remove an expansion module from the ARN 1 Remove the five screws and washers that secure the expansion module to the base module Figure 1 6 ARN0028A Figure 1 6 Removing the Expansion Module Power Cable and Screws 1 6 114202
4. Installing an Expansion Module in a BayStack ARN Router Part No 114202 Rev A November 1996 rS Bay Networks CES Bay Networks 4401 Great America Parkway 8 Federal Street Santa Clara CA 95054 Billerica MA 01821 Copyright 1988 1996 Bay Networks Inc All rights reserved Printed in the USA November 1996 The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Bay Networks Inc The software described in this document is furnished under a license agreement and may only be used in accordance with the terms of that license A summary of the Software License is included in this document Restricted Rights Legend Use duplication or disclosure by the United States Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Notice for All Other Executive Agencies Notwithstanding any other license agreement that may pertain to or accompany the delivery of this computer software the rights of the United States Government regarding its use reproduction and disclosure are as set
5. A ix Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 Figure 1 7 Figure 1 8 Figure 1 9 Figure 1 10 Figure 1 11 Figure 1 12 Figure 1 13 Figure 1 14 Figure 1 15 Figure 1 16 114202 Rev A Figures ARN Power Switch Off and Power Cables sss 1 2 Loosening the Captive Screws sss 1 3 Removing The ARN ENCIOSUS ee 1 3 Filler Panel Covering Expansion Module Slot 1 4 Removing the Blank Panel From the Expansion Module Slot 1 5 Removing the Expansion Module Power Cable and Screws 1 6 Removing the Expansion Module sse 1 7 Location of the Expansion Module Connector on the Base Module 1 8 Aligning tha Expansion Madule au ana 1 9 Inserting the Expansion Module aacgeszrasagogsy ra ayarga baad agzo aaa 10 nana zas 1 10 Attaching the Power Cable and Securing the Expansion Module 1 11 Replacing thia ARN Gover sra 1 12 Ethernet Cables adan 7 1 13 E ndis cnica 1 14 Sata C SD A bid tab boast frs e AU FE add E daas 1 14 ARN Base Module Diagnostic LEDS aras 1 15 xi Tables Table 1 1 Bop Sale BEDS ea ita 1 16 Table 1 2 Site Manager Names for ARN Expansion Module Interfaces 1 17 114202 Rev A xiii About This Guide If you are responsible for installing Bay Networks har
6. lectricit des lignes t l phoniques et de la tuyauterie m tallique interne sont raccord es ensemble Cette mesure de s curit est particuli rement importante en milieu rural Attention Les utilisateurs ne doivent pas proc der ces raccordements eux m mes mais doivent plut t faire appel aux pouvoirs de r glementation en cause ou un lectricien selon le cas 114202 Rev A Canada Requirements Only continued Canadian Department of Communications Radio Interference Regulations This digital apparatus Access Feeder Node Access Link Node Access Node Access Stack Node Backbone Concentrator Node Backbone Concentrator Node Switch Backbone Link Node Backbone Link Node Switch Concentrator Node Feeder Node Link Node does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications R glement sur le brouillage radio lectrique du minist re des Communications Cet appareil num rique Access Feeder Node Access Link Node Access Node Access Stack Node Backbone Concentrator Node Backbone Concentrator Node Switch Backbone Link Node Backbone Link Node Switch Concentrator Node Feeder Node Link Node respecte les limites de bruits radio lectriques visant les appareils num riques de classe A prescrites dans le R glement sur le brouillage radio lectrique du minist re des Communications du Canada
7. and Power Cables 5 Remove all front panel network cables 6 Loosen the two captive screws that secure the top cover to the ARN enclosure Figure 1 2 Be sure to loosen these screws all the way 7 Place the ARN tray on a table or other work surface 1 2 114202 Rev A Installing the Expansion Module Back panel ARNO049A Figure 1 2 Loosening the Captive Screws 8 Holding the ARN front panel so it does not move slide the enclosure away from the component tray Figure 1 3 ARNO0050A Figure 1 3 Removing the ARN Enclosure 9 Attach an antistatic wrist strap You receive an antistatic wrist strap with the ARN system and with the upgrade module shipment Refer to the instructions in the wrist strap bag 114202 Rev A Installing an Expansion Module in a BayStack ARN Router The antistatic wrist strap directs the discharge of static electricity from your body to the router chassis thereby avoiding discharge to sensitive electronic components 10 Continue with the instructions for removing either the expansion slot filler panel or an existing expansion module e To upgrade the ARN proceed with Removing the Filler Panel e To replace an expansion module proceed with Removing an Installed Expansion Module Removing the Filler Panel To remove the expansion slot filler panel Figure 1 4 Filler panel
8. l appareillage s assurer qu il peut tre branch aux installations du service de t l communications local L appareillage doit aussi tre raccord selon des m thodes accept es Dans certains cas le c blage interne du service de t l communications utilis pour une ligne individuelle peut tre allong au moyen d un connecteur certifi prolongateur t l phonique Le client doit toutefois prendre note qu une telle installation n assure pas un service parfait en tout temps Les r parations de l appareillage certifi devraient tre confi es un service d entretien canadien d sign par le fournisseur En cas de r paration ou de modification effectu es par l utilisateur ou de mauvais fonctionnement de l appareillage le service de t l communications peut demander le d branchment de appareillage Pour leur propre s curit les utilisateurs devraient s assurer que les mises la terre des lignes de distribution d lectricit des lignes t l phoniques et de la tuyauterie m tallique interne sont raccord es ensemble Cette mesure de s curit est particuli rement importante en milieu rural Attention Les utilisateurs ne doivent pas proc der ces raccordements eux m mes mais doivent plut t faire appel aux pouvoirs de r glementation en cause ou un lectricien selon le cas 114202 Rev A iii Canada Requirements Only continued D O C Explanatory Notes Equipment Attachment Limitation
9. 114202 Rev A Bay Networks Software License Note This is Bay Networks basic license document In the absence of a software license agreement specifying varying terms this license or the license included with the particular product shall govern licensee s use of Bay Networks software This Software License shall govern the licensing of all software provided to licensee by Bay Networks Software Bay Networks will provide licensee with Software in machine readable form and related documentation Documentation The Software provided under this license is proprietary to Bay Networks and to third parties from whom Bay Networks has acquired license rights Bay Networks will not grant any Software license whatsoever either explicitly or implicitly except by acceptance of an order for either Software or for a Bay Networks product Equipment that is packaged with Software Each such license is subject to the following restrictions 1 Upon delivery of the Software Bay Networks grants to licensee a personal nontransferable nonexclusive license to use the Software with the Equipment with which or for which it was originally acquired including use at any of licensee s facilities to which the Equipment may be transferred for the useful life of the Equipment unless earlier terminated by default or cancellation Use of the Software shall be limited to such Equipment and to such facility Software which is licensed for us
10. 202 Rev A Installing an Expansion Module in a BayStack ARN Router Modifying Software Images for Routers for information about changing the router image Table 1 2 indicates how the physical interface labels on the ARN correspond to Site Manager connector names Table 1 2 Site Manager Names for ARN Expansion Module Interfaces En oe Eae Site Manager Connector Name AUI XCVR2 10Base T XCVR2 UTP TOKEN2 STP TOKEN2 COM3 COM3 COM4 COM4 COM5 COM5 Site Manager numbers the ARN COM interfaces exactly as they are labeled If there are no Adapter modules installed in COM1 or COM2 COMS through COMB could be the first three serial ports in the ARN Note Be aware that adding software for your expansion module interfaces may increase the ARN memory requirements Contact your network administrator if you need additional information 114202 Rev A
11. Rev A Installing the Expansion Module 2 Disconnect the power cable from its connector on the expansion module refer to Figure 1 6 Pull up on the white tabs in the connector to loosen the cable 3 Holding the expansion module at either end of its base module connector pull straight up to detach the connector from the base module socket Be prepared to use some force at first but stop pulling once the two connectors are free 4 With the interface connectors resting inside the chassis expansion slot pull up until the module rests at a 90 degree angle to the base module 5 Keeping the expansion module perpendicular to the base module slide the interface connectors horizontally toward the rear of the chassis until the module clears the top of the tray assembly and you can remove it Figure 1 7 C7 UL Q LA IVA CANCER E SS LENSE 0998999999735 S cs ARN0051B Figure 1 7 Removing the Expansion Module 114202 Rev A Installing an Expansion Module in a BayStack ARN Router 6 Place the removed expansion module in an antistatic bag 7 Proceed to the next section to install the replacement expansion module Installing the Module To install the expansion module upgrade or replacement 1 Locate the expansion module connector and five screw mounts standoffs on the ARN base module Figure 1 8 eo ld er no L PE F O O VIT TT O
12. acknowledge that such portions of the software were developed by the University of California Berkeley The name of the University may not be used to endorse or promote products derived from such portions of the software without specific prior written permission SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In addition the program and information contained herein are licensed only pursuant to a license agreement that contains restrictions on use and disclosure that may incorporate by reference certain limitations and notices imposed by third parties ii 114202 Rev A Electromagnetic Emissions Meets requirements of FCC Part 15 Class A EN 55 022 CISPR 22 1985 Class A lt and Class B gt VCCI Class 1 ITE Canada Requirements Only Canada CS 03 Rules and Regulations Note The Canadian Department of Communications label identifies certified equipment The certification means that the equipment meets certain telecommunications network protective operations and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acc
13. act services also includes equipment staging and integration installation support on site services and replacement parts delivery within approximately 4 hours To purchase any of the Bay Networks support programs or if you have questions on program features use the following numbers Region Telephone Number Fax Number United States and 1 800 2LANWAN enter Express Routing 508 670 8766 Canada Code ERC 290 when prompted 508 436 8880 direct Europe 33 92 968 300 33 92 968 301 Asia Pacific Region 612 9927 8800 612 9927 8811 Latin America 407 997 1713 407 997 1714 In addition you can receive information on support programs from your local Bay Networks field sales office or purchase Bay Networks support directly from your authorized partner xviii 114202 Rev A Technical Support and Online Services Bay Networks Information Services Bay Networks Information Services provide up to date support information as a first line resource for network administration expansion and maintenance This information is available from a variety of sources World Wide Web The Bay Networks Customer Support Web Server offers a diverse library of technical documents software agents and other important technical information to Bay Networks customers and partners A special benefit for contracted customers and resellers is the ability to access the Web Server to perform Case Management This feat
14. censee shall not remove or obscure any copyright patent trademark trade secret or similar intellectual property or restricted rights notice within or affixed to any Software and shall reproduce and affix such notice on any backup copy of Software or copies of software resulting from modification or combination performed by licensee as permitted by this license vi 114202 Rev A Bay Networks Software License continued 10 11 12 Licensee shall not reverse assemble reverse compile or in any way reverse engineer the Software Note For licensees in the European Community the Software Directive dated 14 May 1991 as may be amended from time to time shall apply for interoperability purposes Licensee must notify Bay Networks in writing of any such intended examination of the Software and Bay Networks may provide review and assistance Notwithstanding any foregoing terms to the contrary if licensee licenses the Bay Networks product Site Manager licensee may duplicate and install the Site Manager product as specified in the Documentation This right is granted solely as necessary for use of Site Manager on hardware installed with licensee s network This license will automatically terminate upon improper handling of Software such as by disclosure or Bay Networks may terminate this license by written notice to licensee if licensee fails to comply with any of the material provisions of this license and fails to cure s
15. dware read this guide to learn how to install any of the following expansion modules in a BayStackTM Advanced Remote Node ARNTM router Ethernet Token Ring Tri Serial Ethernet Tri Serial Token Ring Tri Serial Use these instructions to upgrade the ARN or to replace a failed expansion module Before You Begin Make sure that you are running the latest version of Bay Networks Site Manager and router software The ARN requires Router Software Version 11 00 Rev 4n or later Conventions italic text Indicates variable values in command syntax descriptions new terms file and directory names and book titles quotation marks Indicate the title of a chapter or section within a book 114202 Rev A XV Installing an Expansion Module in a BayStack ARN Router Acronyms AUI Attachment Unit Interface STP shielded twisted pair UTP unshielded twisted pair Ordering Bay Networks Publications To purchase additional copies of this document or other Bay Networks publications order by part number from the Bay Networks Press at the following telephone or fax numbers Telephone U S Canada 1 888 4BAYPRESS Telephone International 1 510 490 4752 Fax 1 510 498 2609 You can also use these numbers to request a free catalog of Bay Networks Press product publications xvi 114202 Rev A Technical Support and Online Services To ensure comprehensive network support to our customers and partners wor
16. e on hardware not offered by Bay Networks is not subject to restricted use on any Equipment however unless otherwise specified on the Documentation each licensed copy of such Software may only be installed on one hardware item at any time Licensee may use the Software with backup Equipment only if the Equipment with which or for which it was acquired is inoperative Licensee may make a single copy of the Software but not firmware for safekeeping archives or backup purposes Licensee may modify Software but not firmware or combine it with other software subject to the provision that those portions of the resulting software which incorporate Software are subject to the restrictions of this license Licensee shall not make the resulting software available for use by any third party Neither title nor ownership to Software passes to licensee Licensee shall not provide or otherwise make available any Software in whole or in part in any form to any third party Third parties do not include consultants subcontractors or agents of licensee who have licensee s permission to use the Software at licensee s facility and who have agreed in writing to use the Software only in accordance with the restrictions of this license Third party owners from whom Bay Networks has acquired license rights to software that is incorporated into Bay Networks products shall have the right to enforce the provisions of this license against licensee Li
17. eptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent the degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Canada CS 03 Regles et reglements Note L tiquette du minist re des Communications du Canada indique que l appareillage est certifi c est dire qu il respecte certaines exigences de s curit et de fonctionnement visant les r seaux de t l communications Le minist re ne garantit pas que l appareillage fonctionnera la satisfaction de l utilisateur Avant d installer
18. er end of the base module connector until the module connector slides securely into place Insert five screws and washers into the base module mounting standoffs Figure 1 11 Use the five screws and washers that came with the expansion module kit Tighten the screws using a Phillips screwdriver With the clip side up insert the expansion module power cable into the power connector on the expansion module Figure 1 11 Be sure that the cable locks into place and is completely secured 114202 Rev A Installing the Expansion Module ARN0028A Figure 1 11 Attaching the Power Cable and Securing the Expansion Module Closing the ARN To replace the ARN enclosure 1 Remove the antistatic wrist strap 2 Align the enclosure top around the base module component tray and slide the enclosure in until it meets the front panel Figure 1 12 If you meet resistance lift up slightly on the enclosure and center the component tray between the enclosure edges 3 Secure the two captive screws that hold the cover to the component tray 114202 Rev A 1 11 Installing an Expansion Module in a BayStack ARN Router ARNO020A Figure 1 12 Replacing the ARN Cover 1 12 114202 Rev A Installing the Expansion Module Connecting Cables To reconnect the ARN 1 Reconnect any console or network cables that you disconnected from the front and back panel connectors 2 Connect the appropriate cabling to the new Et
19. ev A 1 15 Installing an Expansion Module in a BayStack ARN Router O 10BaseT COM3 coma COMS amp E X SED CS yo l Serial I ISDN BRI BT a NEZLEEZE T G e MES co gt CHEST COM Serial O BayStack Advanced Remote Node MR Bay Networks Run Pwr Base Expansion OI 0000000 Boot RPS Adapter1 DCM 000000 Fail Fan Adapter2 PCMCIA ARN0059A Figure 1 16 ARN Base Module Diagnostic LEDs When you power on the ARN the following sequence of front panel LED activity should occur 1 All base module LEDs light momentarily this tests that the LEDs are operational 2 The Run Boot and Fail LEDs count through a short initial startup sequence 3 The Pwr power LED lights and remains on 4 The Run LED begins flashing and continues to flash until the ARN completes all diagnostic tests 5 Asthe diagnostic procedure tests each module the LED representing that module flashes slowly If the module passes its diagnostic test the LED remains on If the module fails its diagnostic test the Fail LED remains on and the module LED flashes rapidly 1 16 114202 Rev A Installing the Expansion Module 6 After completing the diagnostic testing procedure the boot process beg
20. forth in the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 Trademarks of Bay Networks Inc ACE AFN AN BCN BLN BN BNX CN EN FRE GAME LN Optivity PPX SynOptics SynOptics Communications Wellfleet and the Wellfleet logo are registered trademarks and Advanced Remote Node ANH ARN ASN BaysSIS BayStack BCNX BLNX EZ Install EZ Internetwork EZ LAN PathMan PhonePlus Quick2Config RouterMan SPEX Bay Networks Bay Networks Press the Bay Networks logo and the SynOptics logo are trademarks of Bay Networks Inc Third Party Trademarks All other trademarks and registered trademarks are the property of their respective owners Statement of Conditions In the interest of improving internal design operational function and or reliability Bay Networks Inc reserves the right to make changes to the products described in this document without notice Bay Networks Inc does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Portions of the code in this software product are Copyright 1988 Regents of the University of California All rights reserved Redistribution and use in source and binary forms of such portions are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use
21. hernet token ring and or serial interfaces COM STP AUL or 10Base T Refer to the Cable Guide for Routers and BNX Platforms for the cables available from Bay Networks Figures 1 13 through 1 15 show the cable connections Expansion module 10Base T interface u a O me m COM Q e Seria IEEE A 2000000 R co COM3 COM4 M5 CO SEO NO I J Serial Ethernet 2 DEDEDE MR Bay Networks f Ethernet 1 O BayStack Advanced Remote Node To in Ethernet 10Base T cables Ethernet network ARN0073A Expansion module AUI interface L M a O g es AUI aan COMS coms COMS amp LEEN O Ko E O T Ethernet E E ota a a fun Serial m E a ir S MR Bay Networks C Ene o O BayStack Advanced Remote Node To Ethern en Ethernet AUI drop cable ARNO074A Figure 1 13 Ethernet Cables 114202 Rev A 1 13 Installing an Expansion Module in a BayStack ARN Router Expansion module STP interface Expansion module UTP interface L O B COM3 coma COMS Edo E E yo E CE Ka I Serial MES n oz MR Bay Networks Q
22. ins The Run and Boot LEDs indicate the boot status as shown in Table 1 1 Table 1 1 Boot Status LEDs Boot Status Run LED Boot LED Local Boot Off On Netboot attempting Off Flashing Netboot downloading Flashing On Interrupted using ARN monitor Flashing Flashing 7 After the boot process completes the Run LED lights and the Boot LED turns off indicating that the ARN is operational If the LEDs on the ARN light in this sequence your upgrade is successful Contact the network administrator to verify that the ARN is now connected to the network If the LEDs do not light in this sequence the network administrator can refer to Configuring Remote Access to help troubleshoot the problem Note If the ARN does not contain an expansion module an adapter module a redundant power supply a data collection module or a Flash card the LEDs associated with these components remain off If you need additional assistance contact your local Bay Networks Technical Response Center Your Next Step To connect the new interfaces to a network and modify the ARN configuration file you must follow the appropriate installation procedures Refer to e Installing and Operating BayStack ARN Routers or to the Configuring Remote Access guide for instructions on using the inst_arn bat Technician Interface script e Configuring Routers for information about using Site Manager to configure router interfaces 114
23. ldwide Bay Networks Customer Service has Technical Response Centers in key locations around the globe e Billerica Massachusetts e Santa Clara California e Sydney Australia e Tokyo Japan e Valbonne France The Technical Response Centers are connected via a redundant Frame Relay Network to a Common Problem Resolution system enabling them to transmit and share information and to provide live around the clock support 365 days a year Bay Networks Information Services complement the Bay Networks Service program portfolio by giving customers and partners access to the most current technical and support information through a choice of access retrieval means These include the World Wide Web CompuServe Support Source CD Customer Support FTP and InfoFACTS document fax service 114202 Rev A xvii Installing an Expansion Module in a BayStack ARN Router Bay Networks Customer Service If you purchased your Bay Networks product from a distributor or authorized reseller contact that distributor s or reseller s technical support staff for assistance with installation configuration troubleshooting or integration issues Customers can also purchase direct support from Bay Networks through a variety of service programs As part of our PhonePlus program Bay Networks Service sets the industry standard with 24 hour 7 days a week telephone support available worldwide at no extra cost Our complete range of contract and noncontr
24. mplete the steps in this chapter to install any of the following expansion modules in an ARN e Ethernet e Token Ring e Tri Serial Rthernet Tri Serial e Token Ring Tri Serial Although each expansion module type looks slightly different you install them identically onto the ARN base module as follows 1 Open the ARN enclosure to access the component tray 2 Attach an antistatic wrist strap Caution Electrostatic discharge can damage hardware You must wear the antistatic strap whenever you remove install or handle printed circuit boards 3 Remove the expansion slot filler panel or if present remove an existing expansion module Install the new expansion module on the ARN base module Close the ARN Connect network cabling ol OY uw d Proceed to software configuration tasks 114202 Rev A Installing an Expansion Module in a BayStack ARN Router Opening the ARN To open the enclosure and expose the base module 1 Be sure that power is turned off 0 2 Unplug the power cable from the wall receptacle and from the ARN Figure 1 1 3 If present unplug the redundant power supply cable from the ARN Figure 1 1 4 Remove all back panel console port cables Power cable Redundant power supply cable 8 8 Bay Networks O Redundint Power 100 240 amp 128 50 60Hz ARNOOI7A Figure 1 1 ARN Power Switch Off
25. nt text search engine The Support Source CD contains extracts from our problem tracking database information from the Bay Networks Forum on CompuServe comprehensive technical documentation such as Customer Support Bulletins Release Notes software patches and fixes and complete information on all Bay Networks Service programs You can run a single version on Macintosh Windows 3 1 Windows 95 Windows NT DOS or UNIX computing platforms A Web links feature enables you to go directly from the CD to various Bay Networks Web pages CompuServe For assistance with noncritical network support issues Bay Networks Information Services maintain an active forum on CompuServe a global bulletin board system This forum provides file services technology conferences and a message section to get assistance from other users The message section is monitored by Bay Networks engineers who provide assistance wherever possible Customers and resellers holding Bay Networks service contracts also have access to special libraries for advanced levels of support documentation and software To take advantage of CompuServe s recently enhanced menu options the Bay Networks Forum has been re engineered to allow links to our Web sites and FTP sites We recommend the use of CompuServe Information Manager software to access these Bay Networks Information Services resources To open an account and receive a local dial up number in the United States call Comp
26. s The Canadian Department of Communications label identifies certified equipment This certification meets certain telecommunication network protective operational and safety requirements The department does not guarantee the equipment will operate to the users satisfaction Before installing the equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above condition may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact
27. the appropriate electrical inspection authority or electrician as appropriate Notes explicatives du minist re des Communications limites visant les accessoires L tiquette du minist re des Communications du Canada indique que l appareillage est certifi c est dire qu il respecte certaines exigences de s curit et de fonctionnement visant les r seaux de t l communications Le minist re ne garantit pas que l appareillage fonctionnera la satisfaction de l utilisateur Avant d installer l appareillage s assurer qu il peut tre branch aux installations du service de t l communications local L appareillage doit aussi tre raccord selon des m thodes accept es Dans certains cas le c blage interne du service de t l communications utilis pour une ligne individuelle peut tre allong au moyen d un connecteur certifi prolongateur t l phonique Le client doit toutefois prendre note qu une telle installation n assure pas un service parfait en tout temps Les r parations de l appareillage certifi devraient tre confi es un service d entretien canadien d sign par le fournisseur En cas de r paration ou de modification effectu es par l utilisateur ou de mauvais fonctionnement de l appareillage le service de t l communications peut demander le d branchment de appareillage Pour leur propre s curit les utilisateurs devraient s assurer que les mises la terre des lignes de distribution d
28. uServe at 1 800 524 3388 Outside the United States call 1 614 529 1349 or your nearest CompuServe office Ask for Representative No 591 When you are on line with your CompuServe account you can reach us with the command GO BAYNET XX 114202 Rev A InfoFACTS Technical Support and Online Services InfoFACTS is the Bay Networks free 24 hour fax on demand service This automated system has libraries of technical and product documents designed to help you manage and troubleshoot your Bay Networks products The system responds to a fax from the caller or to a third party within minutes of being accessed To use InfoFACTS in the United States or Canada call toll free 1 800 786 3228 Outside North America toll calls can be made to 1 408 764 1002 In Europe toll free numbers are also available for contacting both InfoFACTS and CompuServe Please check our Web page for the listing in your country How to Get Help Use the following numbers to reach your Bay Networks Technical Response Center Technical Response Center Telephone Number Fax Number Billerica MA 1 800 2LANWAN 508 670 8765 Santa Clara CA 1 800 2LANWAN 408 764 1188 Valbonne France 33 92 968 968 Sydney Australia 612 9927 8800 612 9927 8811 Tokyo Japan 81 3 5402 0180 33 92 966 998 81 3 5402 0173 114202 Rev A xxi Chapter 1 Installing the Expansion Module Co
29. uch failure within thirty 30 days after the receipt of written notice from Bay Networks Upon termination of this license licensee shall discontinue all use of the Software and return the Software and Documentation including all copies to Bay Networks Licensee s obligations under this license shall survive expiration or termination of this license 114202 Rev A vil Contents About This Guide BARS 13 0 lt a DR ibi ri id XV COMBOS anne BEER TRES XV ANUN cane dias aret aa CH PPS ERO a ta laria aana xvi Ordering Bay Networks Publications un xvi Technical Support and Online Services Bay Meiworks Customer GAIWISE conri aia isa ico xviii Bay Networks Iniormation SOM ICS sauce aan abe XIX Sn SL a A P ETE EU SEDES xix Customer DONIS T TR era xix UBL SUIS CI endende die a dr abun nee ac zin XX COMPUSO es E E E LEER E E T T XX Drop caste man S xxi HOW el HE au EU T xxi Chapter 1 Installing the Expansion Module REMO MS ARN as UE 1 2 Removing the Filler Panel sulle ascetic ata ee ne con nsu EUER nets TNT 1 4 Removing an Installed Expansion Module cccceeeseceeeeeeeeeeeeeeeeeeeeeaeeseeeeeeeaaesteneees 1 6 jg ces LIL sari AAA A een T 1 8 coegi Fol eer EE 1 11 onmes Gables d pte tete asa aet a o UC en etu aa 1 13 Ensuring a Successful Installation TUR s 1 15 Your VL ASUS ose 1 16 114202 Rev
30. ure enables your support staff to interact directly with the network experts in our worldwide Technical Response Centers registered contact with a valid Site ID can e View a listing of support cases and determine the current status of any open case Case history data includes severity designation and telephone e mail or other logs associated with the case e Customize the listing of cases according to a variety of criteria including date severity status and case ID e Log notes to existing open cases e Create new cases for rapid efficient handling of noncritical network situations Communicate directly via e mail with the specific technical resources assigned to your case The Bay Networks URL is http www baynetworks com Customer Service is a menu item on that home page Customer Service FTP Accessible via URL ftp support baynetworks com 134 177 3 26 this site combines and organizes support files and documentation from across the Bay Networks product suite including switching products from our Centillion and Xylogics business units Central management and sponsorship of this FTP site lets you quickly locate information on any of your Bay Networks products 114202 Rev A xix Installing an Expansion Module in a BayStack ARN Router Support Source CD This CD ROM sent quarterly to all contracted customers is a complete Bay Networks Service troubleshooting knowledge database with an intellige
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