Avaya 2410 Digital Telephone User's Manual
Contents
1. 3 Press the Erase softkey The Confirm Erase prompt is displayed 4 Press the Erase softkey Speed Dial Personal Directory Add a Speed Dial Entry You can store up to 48 personal speed dial entries in the 2410 telephone When the maximum number of entries is stored you must delete existing entries before the 2410 telephone allows you to enter new ones To add speed dial entries to your personal directory 1 From the Home screen press the SpDial softkey The Speed Dial screen is displayed 2 Press the Add softkey The Edit Name screen is displayed with the Name field underscored Note f the directory is full a message is displayed indicating that your Speed Dial list is full You must delete an existing entry before a new entry can be added 3 Using the dialpad enter the name for your speed dial entry You can enter up to 13 characters By default the first letter you enter appears in uppercase and the following characters appear in lowercase Note You can use the Case softkey to switch between uppercase and lowercase You can use the Space softkey to insert a space between first and last names After you enter a space the next character will be an uppercase letter and the following characters in that word will appear in lowercase If you are entering special characters you can use the star key to cycle through the period and star characters You can also use the pound key to cycle through the hyphen and2. pound characters 4 When you are done entering a name press the feature button to the left of the Number field Edit Number screen to advance to that field 5 Using the dialpad enter the telephone number for this speed dial entry You can enter numbers up to 20 characters long including special characters 6 When you are done entering the telephone number press the Save softkey to save your entry You will hear a confirmation tone 7 Repeat Steps 2 through 6 for additional entries Make a call from a Speed Dial To make a call to a directory entry using the Speed Dial feature 1 From the Home screen press the SpDial softkey The Speed Dial screen is displayed Press the feature button for the entry you want to call If the entry is not displayed on the current page use and gt to cycle through the entries The 2410 telephone dials the number Edit a Speed Dial Entry To edit a stored speed dial entry 1 From the Home screen press the SpDial softkey The Speed Dial screen is displayed Press the Edit softkey Press feature button corresponding to the entry you want to edit Using the dialpad enter the name for your speed dial entry You can enter up to 13 characters By default the first letter you enter appears in uppercase and the following characters appear in lowercase When you are done editing the name press the feature button to the left of the Number fi
3. or ringer button click volume depending on which component is in use Mute button For turning off the microphone When the Mute feature is active the associated lamp turns on and the person at the other end of the call cannot hear you Headset button For activating a headset connected to the 2410 headset jack Speaker button For accessing the built in speakerphone The lamp associated with this button turns on when the speaker is active Headset jack For connecting a headset Exit button Returns you to the first page of the Home screen Call Handling Features Answer a call When a call arrives at your 2410 telephone you hear a ringing tone and a blinking bell icon appears on the associated call appearance In addition call identification information is displayed To answer an incoming call Do one of the following e Ifyou are not active on another call answer the call using your handset headset or speakerphone see Speakerphone e Ifyou are active on a call already place the active call on hold see Hold and then answer the incoming call e Ifthe call appearance for the ringing call is not displayed on the current Home screen page use a and to switch between the pages Use to return to Page 1 of the Home screen When you locate the call appearance for the ringing call press the corresponding call appearance button Make a call You can make calls from the 2410 telephone using a
4. variety of methods To make a call manually 1 Go off hook using the handset headset or speaker 2 When you hear dial tone enter the extension or telephone number using the dialpad If you are calling an external number be sure to include the required code for example 9 to access an outside line To have the 2410 telephone make a call automatically Do one of the following e Press gt to have the 2410 telephone dial the last number that you dialed e Access the Call Log and initiate a call to a specific entry See Make a Call from the Call Log e Access the Speed Dial List in your personal directory and initiate a call to a specific entry Hold The Hold feature puts a call on hold until you can return to it To put a call on hold Press Ce To return to the held call Press the call appearance button of the held call Note Your system manager may have administered the Unhold feature In this case you can return to the held call by pressing Speakerphone The two way built in speakerphone allows you to make and answer calls without lifting your handset Keep in mind that two way speakerphones may not operate satisfactorily in every environment such as in very noisy locations To make or answer a call without lifting the handset or to use the speakerphone with any feature 1 Press GD 2 Make or answer the call or access the selected feature 3 Adjust speakerphone volume if n
5. AVAYA 18 17 16 15 14 Call appearance feature buttons For accessing incoming outgoing lines and programmed features Display This area shows status for the call appearances information for a call information provided by the Avaya call server and the Home Speed Dial Call Log and Options screens Message lamp This lamp is lit when a message has arrived in your voice mailbox Softkeys Allows you to perform specific functions The functions available and the corresponding softkey labels change according to the screen displayed To initially view softkey labels press any softkey Messages button For retrieving messages Arrow keys For moving between screen pages cycling through Call Log and Speed Dial entries and to move the cursor during data entry SPEAKER 5 e0e O99 O008 900 aD 13 12 7 Hold button For placing calls on hold 8 Transfer button For transferring calls 9 Conference button For conferencing calls 10 Drop button Disconnects the current call If you are on a conference call press this button to drop the last person you added to the conference 11 Redial button Dials the last number you dialed 12 Dialpad Standard 12 button pad for dialing telephone numbers 2410 Digital Telephone Quick Reference 13 14 18 16 300134 Issue 1 June 2004 Volume control buttons For adjusting speaker handset headset
6. all Then press the Call softkey to make the call Save a Call Log Entry to a Speed Dial To save an entry in the Call Log to your Speed Dial List 1 From the Home screen press the Log softkey The Call Log Summary screen is displayed 2 Use and D to scroll through the Call Log Summary pages 3 When you locate an entry you want to save press the button corresponding to that entry The Call Log Detail screen for this entry is displayed 4 Press the Save softkey The Edit Name screen is displayed 5 Make any changes and then press the Save softkey to save the entry to the Speed Dial List
7. ecessary To change from speakerphone to handset Pick up the handset and talk To change from handset to speakerphone 1 Press o 2 Hang up the handset To change from headset to speakerphone Press gp To mute a speakerphone call Press ap To end a speakerphone call Press lt p again Redial The Redial or Last Number Dialed feature automatically redials the last number you dialed To redial the last number that you dialed Press D Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number To transfer the current call to another extension 1 While on a call press Coc 2 When you hear dial tone dial the number to which the call is to be transferred 3 Do one of the following To transfer the call without announcing it press lt gt again and hang up The transfer is complete e To announce the call before transferring it wait for the called party to answer Go to Step 4 4 When the called party answers announce the call If the line is busy or if there is no answer press Then you can return to the held call by pressing its call appearance button 5 Press lt gt again and hang up to complete the transfer Note Your system manager may have administered the Transfer on Hang up feature In this case you can transfer a call by pressing amp gt dialing the number to which the call is to be transferred and then hanging u
8. eld Edit Number screen if you want to change the number Otherwise go to Step 7 Using the dialpad enter the telephone number for this speed dial entry You can enter numbers up to 20 characters long including special characters When you are done making changes press the Save softkey to save your entry Repeat Steps 3 through 7 for additional entries Call Log View the Call Log To view the list of all calls recorded in the Call Log 1 From the Home screen press the Log softkey The Call Log Summary screen is displayed 2 Use a and D to scroll through the Call Log Summary pages 3 To view information about a specific entry press the button corresponding to the entry The Call Log Detail screen for this entry is displayed 4 Press ED to return to the Home screen Make a Call from the Call Log To make a call from an entry in the Call Log 1 From the Home screen press the Log softkey The Call Log Summary screen is displayed 2 Use and to scroll through the Call Log Summary pages 3 When you locate an entry you want to call press the button corresponding to that entry The Call Log Detail screen for this entry is displayed 4 Press the Call softkey to make the call Note You can make calls directly to extensions using this method To call outside numbers go off hook and dial the necessary code for example 9 for a local or seven digit call or 9 and 1 for a 10 digit c
9. n the Options screen allows you to choose a visual alert for incoming calls When you enable this option the telephone rings and the lamp above the 2410 display area flashes when an incoming call arrives By default the Visual Ring option is disabled To set the Visual Ring option 1 From the Home screen press the Option softkey The Options screen is displayed 2 Press the Visual Ring feature button The Visual Ringing Alert screen is displayed 3 Press the Yes No softkey or press the button to the right of the setting to indicate whether you want Visual Ring enabled 4 Press the Save softkey You will hear a confirmation tone Ring Pattern The Ring Pattern option on the Options screen allows you to choose a personalized ringing pattern for your telephone You can choose from among eight different patterns To select a personalized ringing pattern 1 From the Home screen press the Option softkey The Options screen is displayed 2 Press the Ring Pattern feature button The Select Ring screen with the current ring pattern is displayed 3 Use and B or the dialpad to cycle through the ringing patterns 4 To save the selected ringing pattern press the Save softkey You will hear a confirmation tone Note f you go off hook or receive a call during selection the process is canceled and you must start again 3 Call Appearance Button Labels Edit Labels You can change the labels of the call appea
10. p To cancel an attempted transfer press the original call appearance If your system has auto hold activated use to cancel a transfer so that the potential transfer recipient is not left on hold Conference The Conference feature allows you to conference up to six parties including yourself on a call To add another party to a call 1 Press ED 2 When you hear dial tone dial the number of the person you want to add to the call 3 Wait for an answer 4 To add the person to the call press GD again If the called party does not answer or does not want to join the conference press Then you can return to the held call by pressing its call appearance button 5 Repeat Steps 1 through 4 for additional conference connections To add a held call to an active call 1 Press gt 2 When you hear dial tone press the call appearance button corresponding to the held call 3 Press QD acain To remove the last person added to the conference call 1 Make sure that the conferenced call appearance is selected 2 Press q Getting Messages Message Your Message lamp turns on when a caller has left a message for you Press CD to retrieve your messages and follow the prompts Note Certain features must be programmed by your system manager to activate the C button Please see your system manager if the message button is not working properly Personalized Settings Visual Ring The Visual Ring option o
11. rance feature buttons on your telephone These new labels are stored in your 2410 telephone To edit call appearance feature button labels 1 From the Home screen press the Label softkey The Label Action screen is displayed 2 Press the Edit softkey The Label Select screen is displayed You can use QD and D to locate the label you want to edit 3 Press the feature button on the 2410 telephone corresponding to the label you want to edit The Label Edit screen is displayed The New Label field displays the current customized label if any and the System Label field displays the system label 4 Using the dialpad edit the label You can enter up to 13 characters By default the first letter appears in uppercase and the following characters appear in lowercase 5 When finished press the Save softkey View the System Labels To view the call appearance feature button labels on the call processing system 1 From the Home screen press the Label softkey The Label Action screen is displayed 2 Press the Inspect softkey The Label Select screen is displayed showing the system labels for the 2410 telephone 3 Use and B to scroll through the pages 4 When you finished press the Done softkey Restore the System Labels To restore the system labels for all buttons 1 From the Home screen press the Label softkey The Label Action screen is displayed 2 Press the Restore softkey The Label Restore screen is displayed
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