Avaya 2033 IP Conference Phone - Communication Server 1000 User Guide
Contents
1. 19 SOMKCYS pana PBA MA LA KAU AAi BELLA NLANG 20 Telephone status indicators 000 cee eee 20 Call features and Flexible Feature Codes 21 Security features 0000 cece ee 21 Connect the Avaya 2033 IP Conference Phone components 24 Before you begin 2 ee ee 24 SG sree sh okie Gg weed ewed daebu Peta eee chee ees 25 Configure options on the Avaya 2033 IP Conference Phone 27 Use the Telephone Options menu 28 Adjust volume 2 0 66 6c cece ene 29 Adjust display screen contrast 2 220 32 Select a language 0 0 ee 33 Select Date Time format 0 000 cee eee 33 Select Local DialPad Tone 00 0000 eee eae 34 View Set Information c eee ee 35 Select Ring type sers dansana eee eee ees 36 Select Call Timer 22 0264 ce ee ee ete ee 37 Select Live Dial Pad 202000 02 eee eee 37 Make a call 0 cece eee eee eee ee ee ees 39 SIEDS spy AS EV ead a a a lh oe BOS ar tag 39 Use Live Dialpad 22000 eee 39 Use Predial 0c 40 Activate Ring Again eee ee 41 Redial last number called nn anaana 42 Use Speed Call ees 42 Make a System Speed Call 00 44 Answer a call 4 e eee eee 45 While on an active call 00 000s 46 Place a call on hold cece eee 46 Transfer a call 20x sees dead KA KALAN tee de2. Press the Navigation keys to scroll and highlight one of the ring types Press the Play key to sample the ring tone Choose one of the following Press the Select key to save the ring type and return to the Telephone Options menu Press the Stop key and use the Navigation keys to select a different ring type Press the Cancel key to keep existing settings onfigure options on the Avaya 2033 IP Conference Phone Select Call Timer The call timer measures how long you are on each call To enable or disable the call timer press the Services key select Telephone Options and select Call Timer from the menu To Enable Disable Call Timer 1 Press the Navigation keys to select between Call Timer On Call Timer Off Choose one of the following Select or Press the Select key to save the aa a configuration and return to the Telephone Options menu Press the Cancel key to keep existing settings Select Live Dial Pad Use live dialpad to dial a number using the telephone dialpad without having to pick up the handset or press the handsfree key To configure live dialpad press the Services key select Telephone Options and select Live Dial Pad from the menu Configure options on the Avaya 2033 IP Conference Phone To configure Live Dial Pad Cancel ib amp Select Press the Up Down navigation keys to scroll and highlight Live Dial Pad
3. Press the Select soft key Press the Up Down navigation keys to scroll and highlight one of the following On Off Choose one of the following Press the Select soft key to save the selection Press the Cancel soft key to keep the existing configuration Make a call Make a call This section describes features associated with making a call You have several ways to make a call from an Avaya 2033 IP Conference Phone Steps 1 Press the Line DN key 2 Dial the number 3 Press the Goodbye key to terminate an active call Use Live Dialpad Use live dialpad to dial the number before lifting the handset To use live dialpad 1 Dial the number 2 When the called party answers begin speaking Make a call 3 Press the Goodbye key to terminate an active call Use Predial Use the Predial feature to enter preview and edit numbers before dialing To use Predial ooo 1 Without selecting the Line DN key 866 8606 enter the number to be dialed ooo 2 Press the Line DN key to dial the number To edit a Predialed number ooo 1 Without selecting the Line DN key 666 f 0060 enter the number to be dialed ooo 2 Choose one of the following a Toerase all numbers press the Clear key Re enter numbers to be dialed Make a call Tochange numbers one at a time Delete press the Delete key to backspace Re enter a new number SO
4. 3 Press the Line DN key to dial the number Activate Ring Again Use the Ring Again feature if you receive a busy tone or if there is no answer Your IP Phone rings when the person you called becomes available Ring Again automatically redials the number To activate Ring Again oso 1 Dial a number and receive a busy tone 0060 or no answer ooo 2 Choose one of the following a Press the Ring Again RngAgn key or ooo Enter the Ring Again Activate FFC eee 000 000 To call a Ring Again party when you receive notification 1 After receiving the notification tone press the Line DN key Make a call 2 Press the Ring Again RngAgn key to D automatically dial the number To deactivate Ring Again before notification RngAgn Choose one of the following a Before hearing the notification tone press the Ring Again RngAgn key or ooo a second time Soo Enter the Ring Again Deactivate 000 FFC Redial last number called Use the Last Number Redial feature to automatically redial the last dialed number To use Last Number Redial Press the Line DN key twice the last SU SO number dialed is automatically redialed Use Speed Call Use the Speed Call feature to place internal and external calls by dialing a one two or three digit code Make a call To create a Speed Call number gt To make a Speed Call as Press the Speed Call Coni
5. Figure 1 shows the Avaya 2033 IP Conference Phone Figure 1 Avaya 2033 IP Conference Phone Microphone hidden Status indicator LEDs Speaker LCD display screen Navigation keys Message Inbox key Services key Hold key 4 Microphone Microphone Soft keys self labeled Volume control keys Line key Mute key Goodbye key Dialpad About the Avaya 2033 IP Conference Phone Extension microphones The Avaya 2033 IP Conference Phone supports up to two extension microphones that extend the microphone range in large rooms Each extension microphone has a Mute button and an LED indicator to indicate the current mute state Figure 2 shows an extension microphone Figure 2 Extension microphone Mute status LED Mute button About the Avaya 2033 IP Conference Phone Telephone controls 6 00 Use the Volume control buttons to adjust the volume of the ringer and speaker Use the Mute key on the main unit or any extension speaker to mute the speaker The Status indicator LED blinks red when mute is activated Note Pressing the Mute key on the extension microphone toggles the mute state of the entire telephone not just the microphone Your Mute key functionality is enabled or disabled by your system administrator Contact your system administrator to determine if your Mute key is enabled If your Mute key is enabled press the Mute key to listen to the receiv
6. UA FOIE OER ESV RET TL BMAF ACTF TARE OM ANE MI hin LIES CHV ESTE ff ity k k Eme ETE SU Hin AE DID eB it eS ECAR SE BAP DERE KRORAERSIEBHVET HHN TIYO KI TT OGM BHO PR AICTE LRU KEAN kili WZ FOAL EPKER A FO RALROALERDVET 1 TNRIN I ARR F141 0032 Hen KAKITA 118255 F TAR ARYI 9F TEL 03 5740 1300 t4 http www avaya com jp About the Avaya 2033 IP Conference Phone About the Avaya 2033 IP Conference Phone The Avaya 2033 IP Conference Phone brings voice to the audio conference environment by connecting directly to a Local Area Network LAN through an Ethernet connection Note 1 Not all features are available on all telephones Consult your system administrator to verify which features are available for your use Note 2 On the Avaya 2033 IP Conference Phone the soft key labels display directly above the soft key Basic features The Avaya 2033 IP Conference Phone supports the following features e three soft keys that when required map to 4 soft keys to provide access to a maximum of 10 functions e multi field LCD screen e up to two extension microphones to provide microphone coverage in larger rooms e volume control bar for adjusting ringer and speaker volume e two specialized fixed keys Services Message Inbox e three call processing fixed keys Line Hold Goodbye e automatic network configuration About the Avaya 2033 IP Conference Phone
7. press the Services key select Telephone Options and select Volume adjustment from the menu Choose one of the following e Ringer e Handset Listen e Buzzer Note 1 The option On Hook Dialing Listen is not applicable to the Avaya 2033 IP Conference Phone Note 2 Volume can also be adjusted using the Volume control buttons See Telephone controls on page 16 To adjust Ringer volume 1 Press the Navigation keys to scroll and highlight Ringer 2 Press the Select key 3 To increase or decrease the Ringer pra or mm volume choose one of the following a a Press the Down Up soft keys or Press the Navigation keys Configure options on the Avaya 2033 IP Conference Phone To adjust Speaker volume Select Choose one of the following Press the Select key to save the volume level and return to the Telephone Options menu Press the Cancel key to keep existing settings Press the Navigation keys to scroll and highlight Handset Listen Press the Select key To increase or decrease the speaker volume choose one of the following Press the Down Up soft keys Press the Navigation keys onfigure options on the Avaya 2033 IP Conference Phone To adjust the Buzzer volume Select 2 Choose one of the following Press the Select key to save the volume level and return to the Telephone Options menu Press the Cancel key to keep th
8. the attendant Record a Calling Party Number Use the Calling Party Number feature to record a caller s number or to charge a call to an account number during an established call To record a caller s number for accounting purposes 1 Press the Call Party CParty key The a caller is placed on hold o20 2 Dial a charge account number or the eee 000 caller s number 000 Note For information on using the Charge key see Charge a call or charge a forced call on page 62 3 Press the Call Party CParty key to a return to the call Trace a malicious call Use the Malicious Call Trace feature to trace nuisance calls within your system Note Malicious Call Trace is not a default feature Contact your system administrator to configure this feature on your telephone While on an active call To activate Call Trace trans 1 Press the Transfer Trans key or the Trans ge or D Conference Conf key sss 2 Dial the Special Prefix SPRE code 8606 followed by 83 or enter the Call Trace oos FFC to reconnect automatically Note Contact your system administrator for the Call Trace feature SPRE code While away from your desk While away from your desk This section describes features that are used when you are away from your desk Use Call Forward Use the Call Forward feature to direct incoming calls to ring on another line DN If the telephone is in the process of ringing t
9. 52 Call Page 62 Call Page Connect 62 Call Park 48 Call party information 85 Call Timer 37 Calling Party Number 50 Charge a call or charge a forced call 62 Conference call 58 Contrast adjustment 32 D Date time display 85 Date Time format 33 Direct system access 55 Directory Number 85 DN 85 E Electronic Lock 55 EMC information 9 Enhanced Override 66 Extension microphones 15 F Fastbusy 85 Feature display 85 Fixed key 86 Flexible Feature Codes FFC 84 86 Forced Camp on 65 Forward key 52 G Goodbye key 17 39 40 86 Group Call 59 H Hold 46 Hold key 17 Hospitality features 82 l Indicator status 86 Information display 86 Information line 86 Internal Call Forward 53 Interrupted dial tone 86 L Language selection 33 Line key 16 39 Local DialPad Tone 34 M Make Set Busy 61 Malicious call trace 50 Meet me page 68 Message key 17 86 Message waiting indicator 86 Mute button 16 N Navigation keys 17 87 O Off hook 87 Off hook dialing 39 Override a busy signal 67 P Page Meet me code 68 Paging tone 87 Predial feature 40 Privacy Release 68 R Radio Page 68 Record a Calling Party Number 50 Regulatory information 9 Remote Call Forward 53 Resume Normal Mode 80 Ring Again 41 Ring type 36 Ringback ring tone 65 87 S Safety information 9 11 Secure your telephone 55 Services key 18 87 Services menu 27 Set information 37 Shared Directory Numbers 8
10. 7 Soft keys self labeled 17 87 Special dial tone 87 Special Prefix code SPRE 88 Speed Call 42 Speed Call System 44 Station Control Password 55 Station Control Password SCPW 88 Status indicators 20 Status Messages 88 System or Switch 88 System Speed Call 44 T Telephone controls 16 Telephone display 19 Test Local Mode 79 Timed Reminder Recall 47 Transfer a call 46 U User Interface 88 V View Set Information 35 Virtual Office 71 Virtual Office login 71 Virtual Office logout 74 Virtual Office on your office telephone 74 Virtual Office on your remote telephone 72 Volume adjustment 29 Volume control buttons 16
11. A set of keys programmed by your system administrator These three keys located directly below the display area have four programmable layers These keys are also used to configure parameters in the Telephone Options menu Special dial tone The three consecutive tones followed by dial tone that you hear when accessing telephone features Terms you should know Special Prefix code SPRE Special codes entered using the dialpad followed by a two digit access code that enable features for example Call Forward All Calls requires entry of SPRE code 74 Station Control Password SCPW Enables security features on your phone to prevent others from making calls from your telephone and to prevent access to protected features for example Remote Call Forward Status Messages A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active and Ringer is OFF System or Switch Your office communication system User Interface Screen displays that interact with the end user as a result of an action or event Index A About the Avaya 2033 IP Conference Phone 13 Answer a call 45 Attendant 85 Automatic Wake Up 82 B Basic features 13 Branch office 79 C Call features and Flexible Feature Codes 21 Call Forward
12. AVAYA Avaya 2033 IP Conference Phone User Guide Avaya Communication Server 1000 Document Status Standard Document Version 04 01 Part Code NN43111 100 Date November 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or off
13. OM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS sour
14. Press the Goodbye key 2 Press the Line DN key to return to your original call Use the Group Call feature to automatically call members of a predefined group one at a time until they all answer To call group members 1 Press the Line DN key 2 Enter the Group Call FFC The feature automatically calls all group members The telephone numbers of the group members display as they answer If a person who is in your group is on a conference call or another group call then that person is not connected to your group call After everyone in the group has answered only the person who made the group call can put the call on hold Talk with more than one person To answer a Group Call Press the Line DN key Note When you answer a Group Call three 10 second tones notify you that there is a group call on your extension To end a Group Call Press the Goodbye key Note When the person who made the Group Call disconnects the call terminates for all members of the group However the members of the Group Call can disconnect from the call and not affect other members on the call Work without interruption Work without interruption This section describes features that provide uninterrupted work time Use Make Set Busy Use the Make Set Busy feature to make your telephone appear busy to all callers To activate Make Set Busy lt p 1 Press the Line DN key 2 Enter the Make Se
15. able 5 lists error messages and actions to correct the causes Table 5 Troubleshoot MG 1000B Display Message Probable Cause Action Local Mode Test Local Mode Press the Services key and then select Resume Normal Mode Network problem Contact system administrator if problem persists Local Mode Gatekeeper unableto Notify system find endpoint from administrator nyaha IEP Branch User ID Local Mode Branch User ID not Notify system Invalid ID 2 found inany administrator equipped Terminal Number TN Hospitality features Hospitality features Hospitality features are intended for hotel operations Set Automatic Wake Up Use the Automatic Wake Up feature to receive a timed reminder call From your telephone you can program the system to automatically place a call to yourself at a predetermined time When you answer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call SO 1 Press the Line DN key 000 2 Dial the Automatic Wake Up Request 6866 8606 FFC ooo ees 3 Dial the Automatic Wake Up time ina 8606 24 hour time format hhmm A tone ooo sounds to confirm the time Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is entered as 2145 Ko 4 Press the Goodbye key Hospitality features To quit an Automatic Wake Up call 1 Pres
16. ae LANE dyes 46 Use Timed Reminder Recall nannu 2 47 Use Call Park 2 0 0002 cee ee 48 Record a Calling Party Number 00000 0 50 Trace a malicious call eee eee 50 While away from your desk 222aa aan 52 Use Call Forward 2 52 Use Internal Call Forward naana aaa 53 Use Remote Call Forward eee 53 Secure your telephone eee eee eee 55 Talk with more than one person 2 0 5 58 Set up a conference call A ee 58 Use Group Call ens 59 Work without interruption eee 61 Use Make Set Busy 0 0 0c cee ee 61 Additional call features 0 000 aa 62 Use Call Page Connect to make an announcement 62 Charge a call or charge a forced call 62 Use Forced Camp on a 65 Use Enhanced Override c eee 66 Override a busy signal 0 000 e eee eee 67 Use Privacy Release 2000 cece 68 Use Radio Paging cece eee 68 Additional features eee eee 71 Virtual ORCE oeae ee ate bone hed bebe eed a need eae ey 71 Virtual Office Login 2 6 0 cee eee 71 Virtual Office on your remote telephone 72 Virtual Office on your office telephone 74 Virtual Office logout 0 0 eee 74 Automatic log out from Virtual Office 75 Emergency calls on yourRemote IP Phone 75 A
17. and receive a busy signal Enter the Override FFC The people in the targeted call receive a tone for approximately one second After the Override feature joins you to their call a short tone repeats every 16 seconds Additional call features To end the connection OP Press the Goodbye key Use Privacy Release Use the Privacy Release feature to enable one or more people who share your DN to join a call To use Privacy Release on an established call Press the Privacy Release PrvRls key 2 during a call A person joins the call by pressing the shared number DN key on the person s telephone Multiple Appearance DN feature Use Radio Paging Use the Radio Paging feature to page a person and stay on the line until the person answers The paged person answers the call after entering a special Page Meet me code from any telephone To use Automatic Preselection Meet me page 1 Press the Line DN key 2 Dial the Radio Paging Access FFC The paging tone sounds two beeps followed by a dial tone Additional call features ego 3 Dial the number of the party you want to 000 page After dialing the ringback tone AB sounds Note The paged person can use any telephone to enter a Radio Paging Answer FFC plus the person s own DN OP 4 If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key To use A
18. as been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Note 1b The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment Note 2 VCCI Class B ITE COBB PRES ERIS Esme VCCI DWTS 7 PABHRRMHRECH ORE KERE CHAT SOL eX AME LTWETA CORBRAIV AEF VEY a VRECI L TEH SNA k VRE FE STILRENT Rua ABC GE CIE LV RYO RV LTR EV Translation This i
19. ce code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Revision history November 2010 Standard 04 01 This document is up issued to support Avaya rebranding cha
20. e f the transfer is complete the recall timer stops If the transferred call is not answered your telephone rings 1 Press the Line DN key to reconnect to the original caller 2 Choose one of the following a Press the Transfer Trans key and repeat the transfer to a different or DN D Ifthe transfer is picked up while you are on the line press the Goodbye key to complete the transfer Use Call Park Use the Call Park feature to hold temporarily park and retrieve a call from any telephone Using Call Park does not tie up a line and when configured network wide can be used across networks A System Park Extension can be set to automatically park most calls While on an active call To park a call on the System Park DN or your own DN During an active call press the Park key aa Faun a Note By default the call is parked on your DN unless a System Park is enabled to park calls automatically on the system To park a call on a DN other than the System Park DN or your own DN 1 Press the Park key gt ooo i one 2 Dial the DN where you want to park the 060 call ooo Park 3 Press the Park key pi To retrieve a parked call lt p 1 Press the Line DN key 2 Press the Park key Le While on an active call 3 Dial the DN where you parked the call Note lf a parked call is not retrieved within a specified time period it rings back to your telephone or
21. e existing settings Press the Navigation keys to scroll and highlight Buzzer Press the Select key To increase or decrease the buzzer volume choose one of the following Press the Down Up soft keys Press the Navigation keys Configure options on the Avaya 2033 IP Conference Phone 4 Ch f the following oose one of the following or Press the Select key to save the in volume level and return to the Telephone Options menu pi Press the Cancel key to keep existing settings Adjust display screen contrast To adjust the LCD screen contrast press the Services key select the Telephone Options and select Contrast adjustment from the menu To adjust display screen contrast 1 To increase or decrease the display contrast level choose one of the ag a a following or Press the Down Up soft keys Select D or a Press the Select key to save the contrast level and return to the Telephone Options menu Press the Navigation keys Choose one of the following Press the Cancel key to keep existing settings onfigure options on the Avaya 2033 IP Conference Phone Select a language The display is available in multiple languages To choose a language press the Services key select Telephone Options and select Language from the menu If the Language setting is password protected you must enter a password SCPW to change the language If yo
22. e the Avaya 2033 IP Conference Phone can activate only an Avaya 1110 IP Deskphone Avaya 1210 IP Deskphone Avaya 2033 IP Conference Phone and an IP Phone 2001 for Virtual Office If the IP Phone is configured for Virtual Office a Virtual soft key is displayed Virtual Office Login To activate Virtual Office from this IP Phone on your Office IP Phone 1 Press the Virtual soft key sss 2 Enter your User ID for example your 000 DN including the access code at the mog prompt Note This number must be an ESN number 3 Press the Select key PEN Additional features 4 At the prompt enter the home Station Conirol Password SCPW Note 1 f the User ID is not found locally the message Locating Remote Server appears Note 2 After three failed login attempts wait one hour before attempting to log in again A successful login transfers all the features time date and tones to your remote telephone from your office telephone Virtual Office on your remote telephone Figure 7 on page 72 through Figure 10 on page 73 show IP Phones logged on to an Avaya 2033 IP Conference Phone using Virtual Office Figure 7 Logged on to an Avaya 2033 IP Conference Phone using an Avaya 2033 IP Conference Phone Additional features Figure 8 Logged on to an Avaya 2033 IP Conference Phone using an IP Phone 2001 Figure 9 Logged on to an Avaya 2033 IP Conference Phone using an IP Phone 2002 Fi
23. ephone Options and select Local DialPad Tone from the menu To select Local DialPad Tone 1 Press the Navigation keys to scroll and highlight one of the following dialpad tones None to disable all tones Short Click to enable a single tone for all keys DTMF to turn on a separate DTMF tone for each key onfigure options on the Avaya 2033 IP Conference Phone 2 Choose one of the following te or Bs Press the Select key to save the tone selection and return to the Telephone Options menu Press the Cancel key to keep existing settings View Set Information The following telephone specific information appears in the Set Info option e General Information e Set IP Information e Ethernet Information e Server Information e Location Information e Encryption Information To view set information press the Services key select Telephone Options and select Set Info from the menu To view set information 1 Press the Navigation keys to scroll through the list containing set information Cancel 2 Press the Cancel key to return to the Telephone Options menu Configure options on the Avaya 2033 IP Conference Phone Select Ring type The ring type option sets the telephone s ring tone To choose a ring type press the Services key select Telephone Options and select Ring type from the menu To choose a ring type Ring type 3 Pan Or Or FAN
24. ered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WH
25. ermined period of inactivity When automatic logout is about to occur the following message is displayed on the IP Phone Logout phone now Press Yes to allow the IP Phone to log out of Virtual Office or press No to remain logged in to Virtual Office and reset the IDLE timer If no key is pressed the IP Phone logs out of Virtual Office Emergency calls on your Remote IP Phone If you make an emergency call while logged in to Virtual Office on a Remote IP Phone the call is placed to the local emergency service not to your home office emergency service Note Some IP Phones are configured as Virtual Office only telephones and have no assigned DN However these IP Phones can still be used to make emergency calls Emergency Calls only is displayed on the IP Phone display when not logged in to Virtual Office When the phone goes off hook dial tone is available for emergency calls only All other calls are restricted Additional features Troubleshoot Virtual Office When you use Virtual Office error messages may display on screen Table 4 lists error messages and actions to correct the causes Table 4 Troubleshoot Virtual Office Part 1 of 3 Displayed Message Busy try again Probable Cause Remote IP Phone is active not idle Action Wait for remote telephone to become idle and try again ACD IP Phone is logged in Log out of ACD IP Phone before initiating Virtual Office from another IP Pho
26. et PoE Network interface Power supply port 2 Connect the CAT5 Ethernet cable attached to the PoE module to the IP Phone Thread the CAT5 Ethernet cable through the channel on the bottom of the IP Phone and plug it into the PoE module port on the IP Phone Ifyou are using local power connect one end of the AC adapter cord to the power supply port located on the back of the PoE module Thread the cord through the channel to the bottom of the PoE module and plug the other end into the AC power source Ensure the correct AC power transformer is used The voltage rating on the transformer must match the wall outlet voltage Connect the Avaya 2033 IP Conference Phone components Figure 6 Avaya 2033 IP Conference Phone connections Power over Ethernet module port Extension microphone jacks 3 To connect an extension microphone run the microphone cord through one of the side channels on the bottom of the main unit and plug it into one of the extension microphone jacks See Figure 6 Note A maximum of two extension microphone jacks are supported onfigure options on the Avaya 2033 IP Conference Phone Configure options on the Avaya 2033 IP Conference Phone The Avaya 2033 IP Conference Phone Services menu lists the following submenus e The Telephone Options menu enables you or your system administrator to configure telephone preferences e The Password Admin menu enables you or your s
27. g ringback signal or a busy engaged signal depending on the options chosen You are now camped on to the number you dialed Additional call features OP 2 Press the Goodbye key When the person you called finishes the call your telephone automatically dials the number Both telephones ring To answer a call camped on to your extension When the telephone rings press the Line ia DN key Use Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp on Use Enhanced Override to make a simple call or a consultation call such as placing a call on hold and calling another party To use Enhanced Override 0200 You receive a busy signal after dialing a 066 060 telephone number 000 060 1 Enter the Override FFC to initiate a 066 060 Forced Camp on 000 lf either person on the call disconnects at this time you receive an overflow fast busy engaged signal Additional call features 2 Enter the Override FFC again The other two persons on the call receive an override tone and a conference call is established between the three of you If anyone disconnects the other two persons remain connected To disconnect Enhanced Override D Press the Goodbye key Override a busy signal Use the Override feature to override a busy signal and interrupt another call To override a busy engaged signal You dial a telephone number
28. gure 10 Logged on to an Avaya 2033 IP Conference Phone using an IP Phone 2004 Additional features If you are logging in to your Avaya 2033 IP Conference Phone from an IP Phone with feature keys the feature keys remain empty except for the appearance of your DN because your Avaya 2033 IP Conference Phone does not support feature keys A User information line that lists the number of your office telephone appears on all displays Virtual Office on your office telephone When activated for Virtual Office by a remote telephone your office telephone is logged out and is no longer operational A Logged Out message appears on your telephone alerting you that your office telephone is being used for Virtual Office To regain operation of a telephone being used for Virtual Office Choose one of the following PN To completely disconnect your office telephone from the remote telephone 222 a Press the Home key oes b Enter your User ID and password this logs the office telephone back Or on to your office network e To use your office telephone as the remote telephone for Virtual Office a press the Virtual Vrtual key to log in to another IP Phone Virtual Office logout To log out of Virtual Office press the Virtual soft key Additional features Automatic log out from Virtual Office Your remote Virtual Office IP Phone may be configured to automatically log out of Virtual Office after a predet
29. h CAUTION Do not use any liquids or powders on the phone Using anything other than a soft dry cloth can contaminate telephone components and cause premature failure About the Avaya 2033 IP Conference Phone Soft keys The Avaya 2033 IP Conference Phone has three soft keys A maximum of 10 functions can be assigned to these soft keys Your system administrator assigns functions to the soft keys in layers Use the Shift gt gt key to navigate the layers of soft keys If there are only three functions assigned to the soft keys the Shift gt gt key does not appear and all three functions are displayed Figure 4 shows the soft keys on the display area Figure 4 Soft keys The soft key label has a maximum of six characters Each soft key includes the soft key label and an icon When a soft key is in use a flashing icon appears at the beginning of the soft key label and the label shifts one character to the right If the label is six characters long the last or rightmost character is truncated If a soft key is enabled the icon state changes to On It remains in the on state until the soft key is pressed again This cancels the enabled soft key and turns the icon off returning the soft key label to its original state Telephone status indicators The Avaya 2033 IP Conference Phone uses three bi color LED lights located around the speaker to indicate the telephone status About the Avaya 2033 IP Confe
30. hat call cannot be forwarded To forward your calls or change the forward number 1 Press the Forward Fwd key A flashing triangle icon appears next to the label Fwd eee i see 2 Dial the DN where you want to forward 066 your calls ooo 3 Press the Forward Fwd key Fwd a The triangle icon stops flashing to indicate Call Forward CFwd is active To deactivate Call Forward Fwd Press the Forward Fwd key a The triangle icon is removed to indicate Call Forward CFwd is deactivated While away from your desk To reinstate Call Forward to the same number Press the Forward Fwd key twice a lb Use Internal Call Forward Use Internal Call Forward to allow only calls originating at internal DNs to ring at another DN Calls originating outside your telephone system still ring at your telephone Current incoming calls cannot be forwarded To activate Internal Call Forward 1 Press the Line DN key and enter the Internal Call Forward Activate FFC 2 Dial the DN to which your internal calls Soo 0060 will be forwarded 000 Ko 3 Press the Goodbye key To deactivate Internal Call Forward Press the Line DN key and enter the Internal Call Forward Deactivate FFC Use Remote Call Forward Use the Remote Call Forward feature to forward calls from any telephone other than your own to any telephone While away from your desk To activate Remote Call Forward Press the L
31. he prompt Press the Navigation keys to scroll and highlight New Password Press the Select key Use the dialpad to enter the new password About the Avaya 2033 IP Conference Phone 8 Press the Select key to accept the new password Note If you are locked out of your Avaya 2033 IP Conference Phone or forget your SCPW contact your system administrator Connect the Avaya 2033 IP Conference Phone components Connect the Avaya 2033 IP Conference Phone components Before you begin CAUTION Damage to equipment Do not plug the Avaya 2033 IP Conference Phone into a regular telephone jack Doing so results in severe damage to the IP phone Consult your system administrator to ensure that you plug your set into a 10 100BaseT network interface Note Your Avaya 2033 IP Conference Phone supports both AC power and Power over Ethernet PoE options To use Power over Ethernet where power is delivered over CAT5 cable the LAN must support Power over Ethernet and an AC adapter is not required If necessary an AC power supply can be used when the Power over Ethernet option is not available Connect the Avaya 2033 IP Conference Phone components Steps 1 Connect one end of the CAT5 Ethernet cable to the network interface located on the back of the Power over Ethernet PoE module see Figure 5 Plug the other end of the CAT5 Ethernet cable in to the IP network interface Figure 5 Power Over Ethern
32. hone 2002 or IP Phone 2004 and try to log in again or consult your system administrator Permission Denied 6 Incorrect User ID entered Enter correct User ID Incorrect Station Control Password entered Select Retry and try again with the correct Station Control Password Additional features Table 4 Troubleshoot Virtual Office Part 3 of 3 Displayed Message Probable Cause Action Permission Denied 7 Attempted Login to an Avaya 2033 IP Conference Phone from an Avaya 2050 IP Softphone Go to an Avaya 2033 IP Conference Phone IP Phone 2001 IP Phone 2002 or IP Phone 2004 and try again Server Unreachable 1 Network problem Notify system administrator if problem persists Server Unreachable 2 Network problem Notify system administrator if problem persists VOUD configured on TN Remote IP Phone does not have VOUA Class of Service Notify system administrator Additional features Avaya CS 1000 Media Gateway 1000B An Avaya CS 1000 Media Gateway 1000B Avaya MG 1000B IP Conference Phone can operate in Normal or Local mode Normal Mode The IP Conference Phone registers with the main office and receives telephone services from the main office At any time during Normal Mode you can check local mode functionality make and receive calls by enabling Local Mode and returning to No
33. ine DN key If calling from a telephone outside the system dial your direct system access number and wait for dial tone Dial the Remote Call Forward Activate FFC to activate the feature Dial your Station Control Password A dial tone sounds Choose one of the following Dial your DN To forward calls to the previous call forward number press the key Do not perform steps 6 and 7 Dial the number to which calls are being forwarded If calls are forwarded to an invalid number a fast busy signal sounds Press the key While away from your desk To deactivate Remote Call Forward 1 Press the Line DN key 2 If calling from a telephone outside the system dial the direct system access number and wait for the dial tone cee 3 Dial the Remote Call Forward 060 Deactivate FFC 000 eco i i sag 4 Dial your Station Control Password 060 000 5 After hearing the dial tone dial your DN ED 6 Press the key Secure your telephone The Electronic Lock feature is used to prevent others from making calls from your phone This feature is controlled using your Station Control Password To change your Station Control Password refer to Security features on page 21 While away from your desk To lock your telephone To unlock your telephone Press the Line DN key Dial the Electronic Lock Activate FFC Dial your Station Control Password Choose one of the f
34. ing party without transmitting your voice Press the Mute key again to return to two way conversation If your Mute key is not enabled pressing the Mute key places the call on hold Press the Mute key again to restore the active call or press the line key to restore the active call You cannot retrieve this call from hold by pressing the Hold key Use the Line DN key to access the single line and activate on hook dialing No status icon or LED is provided About the Avaya 2033 IP Conference Phone Use the Goodbye key to terminate an active call Press the Hold key to put an active call on hold Press the Line DN key to return to the caller on hold Press the Message Inbox key to access your voice mailbox Use the Navigation keys to scroll through menus and lists appearing on the LCD screen D J GS D QD Trans Trans a por gt Tans Pan Arrows appear on the left side of the display screen to indicate there is more information to be displayed Soft keys are located below the LCD screen The LCD screen above the key changes based on the active soft key function Refer to Soft keys on page 20 for further gt gt information Press the Shift soft key labeled gt gt to access the second layer of soft keys gt Trans Note When a triangle appears before a key label the feature is active About the Avaya 2033 IP Conference Phone Press the Services key and use the Na
35. m Calling Party Name Display Information such as the caller s name and telephone number appearing on the LCD screen The system must have CPND enabled Category 5 Cat5 Balanced 100 Ohm cable and associated connecting hardware whose transmission characteristics are specified up to 100 MHz It is used by 10BaseT 100BaseT4 and 100BaseTX installations The cable normally has four pairs of copper wire Cat5 is the most popular cable used in new installations today Date time display The current date and time when the telephone is in an idle state Directory Number DN A number consisting of one to seven digits for a telephone Also known as an extension number Fastbusy A signal indicating that all outgoing lines are busy or an error condition exists for example a misdialed number Feature display An area that shows status information about the feature in use It also displays the name and status of the active session Terms you should know Fixed key The hard labeled keys on your telephone Flexible Feature Codes Specialized codes entered using the dialpad that enable features for example Ring Again Goodbye key A fixed key used to end an active call Information display Any display of call activity lists prompts and status of calls On the Avaya 2033 IP Conference Phone this information area is a one line by 24 characters area If the text message exceeds this area a scroll arro
36. ne Make Set Busy is inactive on ACD IP Phone Set Make Set Busy active on ACD IP Phone entered Invalid ID 1 Incorrect User ID Enter correct User ID entered User ID is not in Notify system Gatekeeper administrator database Invalid ID 2 Incorrect User ID Enter correct User ID entered Invalid ID 3 Incorrect User ID Enter correct User ID User ID in Gatekeeper database points to originating Call Server Notify system administrator Additional features Table 4 Troubleshoot Virtual Office Part 2 of 3 Displayed Message Probable Cause Action Locked from Login Three failed attempts to enter the correct Station Control Password Wait one hour for the lock to clear automatically or notify system administrator to clear lock Logged out Home TN in use by Virtual Office Log in to another TN using Virtual Office Permission Denied 1 Remote telephone has no Station Control Password Notify system administrator Permission Denied 3 Incorrect User ID entered Enter correct User ID Remote telephone has no Station Control Password Notify system administrator Permission Denied 4 Incorrect User ID entered Enter correct User ID Attempt to log in toa remote IP Phone 2002 or IP Phone 2004 some restrictions apply Go to an Avaya 2033 IP Conference Phone IP P
37. nges June 2010 Standard 03 01 This document is up issued to support Avaya Communication Server 1000 Release 7 0 May 2009 Standard 02 01 This document is up issued to support Communication Server 1000 Release 6 0 May 2007 Standard 01 01 This document is issued to support Communications Server 1000 Release 5 0 This document contains information previously contained in the following legacy document now retired Nortel IP Audio Conference Phone 2033 User Guide NN 10300 014 April 2006 Standard 2 00 This document is up issued to support Nortel Communication Server 1000 Release 4 5 IP Audio Conference Phone 2033 R2 Note Changes to Before You begin section to reflect the Power over Ethernet option Changes to the Telephone Options Menu section to bring up to date Changes to the View Set Information section to bring up to date Changes to the Adjust Volume section to bring up to date Added the feature Call Timer April 2005 Standard 1 00 This document is a new document for Communication Server 1000 IP Audio Conference Phone 2033 Revision history Contents Regulatory and safety information 9 About the Avaya 2033 IP Conference Phone 13 Basic features 0000 cece ee 13 Extension microphones eee eee 15 Telephone controls 00002 e eee eee 16 Telephone display 0c e eee eee 19 Cleaning the display screen
38. ollowing Ifdialing locally press the Goodbye key If dialing the FFC remotely dial your DN Press the Line DN key Dial the Electronic Lock Deactivate FFC Dial your Station Control Password While away from your desk D 4 Choose one of the following Ifdialing locally press the Goodbye key If dialing the FFC remotely dial your DN Talk with more than one person e Talk with more than one person This section describes features that enable conversations between more than two people Note Contact your system administrator for information on accessing audio conference bridge applications Set up a conference call Use the Conference feature to set up a conference call for three or six people including yourself The number of people the Conference feature supports depends on your telephone configuration Contact your system administrator to determine your configuration To set up a conference call 1 While on a call press the Conference Conf key to place the call on hold You a receive dial tone o 2 Dial the number of the person you want o to add to the conference call You can talk privately to the person you are adding at this time 3 Press the Conference Conf key a second time to conference all parties Ly together Talk with more than one person If the person you attempt to add to the conference is unavailable D Use Group Call
39. rence Phone Table 3 lists the telephone state corresponding to the status indicator Table 3 Status indicators LEDs Status Solid green Active call Flashing red Incoming call Blinking red Mute The idle telephone display also indicates if there is a message waiting or missed call Note You may also hear an audio Message Waiting Indicator stutter or beeping dial tone when you go off hook Each extension microphone also has an LED indicator indicating the mute status of the telephone Call features and Flexible Feature Codes System administration is required for call features and Flexible Feature Codes FFCs Contact your system administrator to configure these features and codes on your telephone Call features and FFCs must be assigned to your telephone and supported by system software Security features Your Station Control Password SCPW enables the following security features e Electronic Lock to prevent others from making calls from your telephone Password protected telephone features for example Remote Call Forward About the Avaya 2033 IP Conference Phone Your system administrator defines your initial SCPW Contact your system administrator for detailed information To change your SCPW Press the Services key Press the Navigation keys to scroll and highlight Password Admin Press the Select key Use the dialpad to enter your password at t
40. riginal call by putting it on hold and then answer the second call To place a call on hold c3 Press the Hold key To retrieve a call on hold NU Press the Line DN key Transfer a call Use the Transfer feature to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party 1 Press the Transfer Trans key The original call is put on hold and a dial a tone sounds While on an active call SeS 2 Dial the DN to which the call is 000 transferred 000 To see the DN being dialed use the Navigation keys to scroll down to the next line 3 When that number rings or a person answers press the Transfer Trans Mb key to connect the calling party To return to the original call if the transfer is incomplete ng If the person called is not available press the a Line DN key to reconnect to the original call Use Timed Reminder Recall Use the Timed Reminder Recall feature to receive a reminder tone when a transferred call is not answered To activate Timed Reminder Recall Trans 1 Press the Transfer Trans key The original call is put on hold and a dial a tone sounds 060 2 Dial the number to which the call is being 066 000 transferred 000 To see the DN being dialed use the Navigation keys to scroll down to the next line While on an active call 3 Press the Transfer Trans key again to start the recall timer Not
41. rmal Mode After testing you can return to Normal Mode by using the Resume Normal Mode command or by waiting for 10 minutes Local Mode If the WAN connection is lost the IP Conference Phone loses communication with the main office Terminal Proxy Server TPS The IP Conference Phone then registers with the Avaya MG 1000B and receives telephone services from the branch office When in Local Mode the IP Conference Phone displays LOCAL MODE Test Local Mode Use Test Local Mode to check local mode functionality make and receive telephone calls Test Local Mode is useful when provisioning has changed for an IP Conference Phone at a MG 1000B Controller 1 Press the Services key 2 Press the Navigation keys to scroll and highlight Test Local Mode Additional features 3 Press the Select key the telephone a resets and registers to the branch office Resume Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality Note f the Resume Normal Mode command is not performed after testing the telephone automatically returns to Normal Mode in 10 minutes 1 Press the Services key to access the Services menu 2 Using the Navigation keys highlight Resume Normal Mode 3 Press the Select key the telephone registers back to the main office Troubleshoot MG 1000B Additional features When using MG 1000B error messages may display on screen T
42. roller SpcCtl key The triangular icon flashes indicating programming mode At the prompt Enter aone two or three digit code 0 999 If required enter the access code for example 9 Enter the telephone number internal external or long distance number Press the Speed Call Controller SpcCtl key again to save the code and number The icon quits flashing Press the Line DN key Press the Speed Call Coniroller SpcCtl key Dial the Speed Call code to automatically dial the number Make a call Make a System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your telephone To make a System Speed Call SU 1 Press the Line DN key 2 Choose one of the following SScCtl or Press the System Speed Call a a SScUsr key Press the System Speed Call Controller SScCtl key 060 3 Dial the Speed Call code to eee 860 automatically dial the number 000 Answer a call Answer a call Each incoming call causes the telephone to ring and the Message Indicator lamps to flash To answer a call lt p Press the Line DN key While on an active call While on an active call This section describes features available during an active call Place a call on hold Use the Hold feature when you are talking on one line and another call arrives on a second line Retain the o
43. s a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio Regulatory and safety information interference Install and use the equipment according to the instruction manual Table 2 Safety Jurisdiction Standard Description United States UL 60950 Safety for Information Technology Equipment Canada CSA 60950 Safety for Information Technology Equipment European EN 60950 Safety for Information Technology Community Equipment Other Safety Approvals e IEC 60950 Safety for Information Technology Equipment Note 3 All Components of the Avaya 2033 IP Conference Phone Release 2 0 shipped to Europe comply with European Union Environmental Directives EU ED Regulatory and safety information DenAn regulatory notice for Japan FU BLAS Ke LDR ARRRAS RE LOTEBILAFO FIRAROMRRAEO WMCHY RRA BAXLFYAODLOTCT e Avaya Communication Server 1000M Cabinet Chassis e Avaya Communication Server 1000S e Avaya Communication Server 1000E e Meridian 1 Option 11C e Meridian 1 Option 11C Mini e Avaya Media Gateway 1000 e Avaya Multimedia Communication Server 5100 e Avaya CallPilot 703t server e Avaya Hospitality Messaging Server 400 e Avaya Media Processing Server 500 e Avaya Media Processing Server 1000 AME RAICOEATACIED
44. s the Line DN key 2 Dial the Automatic Wake Up Quit FFC KO 3 Press the Goodbye key To verify the time for the Automatic Wake Up call ws 1 Press the Line DN key coo A z sss 2 Dial the Automatic Wake Up Verify 8060 FFC ooo sss 3 Dial the Automatic Wake Up time in 860 a 24 hour time format hhmm If your 000 query matches the preset time a confirmation tone sounds Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is entered as 2145 KO 4 Press the Goodbye key Flexible Feature Codes Flexible Feature Codes Use this worksheet to record the FFCs assigned by your system administrator FFC Feature FFC Feature Automatic Wake Up Activate Malicious Call Trace Automatic Wake Up Deactivate Pickup Ringing Number Automatic Wake Up Verify Remote Call Forward Activate Call Detail Recording Charge Account Remote Call Forward Deactivate Electronic Lock Activate Radio Paging Access Electronic Lock Deactivate Radio Paging Answer Group Call Station Control Password Change Internal Call Forward Activate Virtual Office Terminal Log On Internal Call Forward Deactivate Virtual Office Terminal Log Off Terms you should know Terms you should know Attendant A telephone operator in your organization Avaya Communication Server 1000 Avaya CS 1000 Your office communication syste
45. t Busy Activate FFC To deactivate Make Set Busy SO 1 Press the Line DN key eee 2 Enter the Make Set Busy Deactivate 666 066 FFC 000 Additional call features Additional call features Contact your system administrator to determine if the following call features are available on your telephone Use Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system To use Call Page SU 1 Press the Line DN key 020 2 Dial the Page Trunk Access Code to 006 i 060 complete the connection to the page 006 system 3 Make your announcement KOY 4 Press the Goodbye key Charge a call or charge a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from a telephone restricted to local calls Additional call features To charge a local or long distance call to an account before you dial ws 1 Press the Line DN key 2 Press the Charge key or dial the Call Detail Recording FFC rN 3 Dial the charge account number 4 When the dial tone sounds dial the number To charge a call in progress 1 Choose one of the following a a a Press the Transfer Trans key Press the Conference Conf key 2 Press the Charge key or dial the Call Detail Recording FFC 3 Dial the charge account number 4 Press the Line DN key to ret
46. u enter an incorrect password an error message is displayed If you enter an incorrect password more than three times the password functionality is locked Contact your system administrator to unlock the password To select a language Deutsche 1 Press the Navigation keys to scroll and highlight the desired language for example German Deutsche 2 Choose one of the following a or a Press the Select key to save the language and return to the Telephone Options menu Press the Cancel key to keep existing settings Select Date Time format Several Date Time formats are available Formats are based on the 12 hour clock and the 24 hour clock To select a date time format press the Services key select Telephone Options and select Date Time from the menu Configure options on the Avaya 2033 IP Conference Phone To select a date time format 1 Press the Navigation keys to scroll and LY highlight the desired format Sample formats appear in the upper right side of ED the display area a or a Press the Select key to save the format and return to the Telephone Options menu Choose one of the following Press the Cancel key to keep existing settings Select Local DialPad Tone The Local DialPad Tone option enables a pressed telephone dial key to produce Dual Tone Multi Frequency DTMF sounds a single tone or no sound To choose a local dialpad tone press the Services key select Tel
47. urn to the call Additional call features To charge a call to an account when you transfer a call 1 b 0600 00909 0000 Press the Transfer Trans key The call is placed on hold Dial the Call Detail Recording FFC Dial the charge account number After the dial tone dial the number to which the call is to be transferred Press the Transfer Trans key when you hear a ring tone Note To talk privately with the person at the transfer number wait until the person at the transferred number answers Press the Transfer Trans key when you are ready to transfer the call To charge a call to an account when you add someone to a conference call 1 Ls Press the Conference Conf key The call is placed on hold Additional call features 2 Dial the Call Detail Recording FFC 0600 0080 0000 3 Dial the charge account number 0600 0000 0000 4 Dial the number of the person you want to add to the conference 5 Press the Conference Conf key Pan Use Forced Camp on Use the Forced Camp on feature to automatically ring another telephone internal or external immediately after that telephone disconnects from its current call To use Forced Camp on You receive a busy signal after dialing a telephone number 0600 0080 0000 1 Enter the Override FFC to initiate a Forced Camp on 0000 0099 0000 The person you called receives a tone You receive a rin
48. utomatic Post selection The called party is either busy on the telephone or away from the desk To page the called party you do not need to redial the number of the called party RadPag 1 Press the Radio paging RadPag key A A special dial tone sounds ooo 2 Dial the Radio Paging Access FFC 066 5 866 The ringback tone sounds 000 Note The paged person can use any telephone to enter a Radio Paging Answer FFC plus the person s own DN 3 If your call goes unanswered for a preset OP time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key Additional call features To answer a Radio Page If you carry a Radio Pager a page indicates that someone dialed your line DN If the Radio Page system is set up to function in Meet me mode you can answer the page call from any telephone Press the Line DN key 2 Dial the Radio Page Answer FFC The paging tone sounds Dial your own DN to connect to the paging caller If the caller has hung up a steady high pitched Number Unavailable tone sounds Additional features Additional features Virtual Office When you are away from your office telephone use the Virtual Office feature to transfer calls and all of your telephone s features to a remote telephone Note 1 Consult your system administrator to verify if the Virtual Office feature is available for your use Note 2 When used as the remote telephon
49. vaya CS 1000 Media Gateway 1000B 79 Test Local Mode 020 paier eee 79 Resume Normal Mode 000 cee eee eae 80 Hospitality features 200 cee eee eee 82 Set Automatic Wake Up 2002 e eae 82 Flexible Feature Codes 00e eee aaa aan 84 Terms you should know 2224 ee eee eee 85 Regulatory and safety information Regulatory and safety information Table 1 EMC Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions FCC Rules for Part 15 Radio Frequency Devices see Notes 1a and 1b on page 10 Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia AS NZS 3548 Class B Emissions Information New Zealand CISPR 22 Technology Equipment Radio Disturbance Japan VCCI Class B Emissions Information Technology Equipment see Note 2 on page 10 European EN 55022 Class B Emissions Information Community CISPR 22 Technology Equipment Radio Disturbance EN 55024 Information Technology Equipment Immunity Characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Regulatory and safety information Note 1a This equipment h
50. vigation keys to access the following items e Telephone Options Volume adjustment Contrast adjustment Language Date Time Local DialPad Tone Set Information Ring type Call timer Live Dial Pad e Password Admin Station Control Password e Virtual Office Login and Virtual Office Logout if Virtual Office is configured e Test Local Mode and Resume Local Mode if Avaya CS 1000 Media Gateway 1000B Avaya MG 1000B is configured Note 1 Press the Services key to exit from any menu or menu item Note 2 The Password Admin menu may not be available on your Avaya 2033 IP Conference Phone Consult your system administrator About the Avaya 2033 IP Conference Phone Telephone display The Avaya 2033 IP Conference Phone has two display areas e The upper display area contains single line information for items such as the caller number caller name feature prompt strings user entered digits date and time information and set information The lower display area provides soft key label information Refer to Soft keys on page 20 for further information Figure 3 shows the LCD screen Figure 3 Avaya 2033 IP Conference Phone LCD screen Local Directory Number Date Time Display Call Party information Feature Status information Ka Soft key labels DELETE CANCEL Soft keys self labeled Cleaning the display screen Gently wipe the screen with a soft dry clot
51. w icon indicates that you must use the scroll keys to view the remaining text Information line A one line by 24 character area that displays date and time or application information Interrupted dial tone A broken or pulsed dial tone heard when you access some features on your telephone Message Inbox A fixed key on the Avaya 2033 IP Conference Phone that connects to your voice messaging system when the key is pressed Message waiting indicator Incoming call indicator An LCD or an LED that indicates the status of a feature by the flash wink steady on or off Terms you should know Navigation keys Keys used to scroll through menus and lists appearing on the LCD screen Off hook Any line selected to make a call or receive an incoming call The term off hook is applied whether a the user presses a line key b the call is automatically answered at the set or c a line is automatically selected for an outgoing call Paging tone A special tone heard when using the Radio Paging feature You hear two beeps followed by dial tone Ringback ring tone A sound indicating that a call you have made is ringing at its destination Services key A fixed key used to access options such as Telephone Options Password Admin Virtual Office Login Virtual Office Logout Test Local Mode and Resume Normal Mode Shared Directory Number A DN extension that is shared by two or more persons Soft keys
52. ystem administrator to change the Station Control Password The Virtual Office Login and Test Local Mode for Branch Office menus are listed when an Avaya 2033 IP Conference Phone Class of Service is set for Virtual Office and Branch Office For more information see page 71 Note The Password Admin Virtual Office Login and Test Local Mode menus may not be available on your Avaya 2033 IP Conference Phone Consult your system administrator The Telephone Options menu offers the following options Volume adjustment Contrast adjustment Language Date Time Local Dialpad Tone Set Info Ring type Call Timer Live Dialpad Note When an option has a sublist an ellipsis appears after the option Configure options on the Avaya 2033 IP Conference Phone Use the Telephone Options menu To use the Telephone Options menu Select Cancel Press the Services key Press the Navigation keys to scroll and highlight Telephone Options Press the Select key Press the Navigation keys to scroll and highlight an option for example Language Press the Select key The display provides information required to adjust your selection Choose one of the following Press the Select key to save your changes Press the Cancel key to keep existing settings onfigure options on the Avaya 2033 IP Conference Phone Adjust volume To adjust the volume
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