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Avaya 1100 Series IP Deskphones Notice

1. and then enter the product name 1100 Series IP Deskphones or 1200 Series IP Deskphones Choose SIP 4 x from the Choose Release pull down menu and click on SIP 4 3 Service Pack 2 for IP Deskphones Download 1100 Series or 1200 Series IP Deskphone SIP Software Release 4 3 Service Pack 2 including Readme file from the Avaya support portal For more details refer to the SIP software User Guides and Administration Guides that can be downloaded from http support avaya com as follows Avaya 1120E IP Deskphone with SIP Software User Guide NN43112 101 Avaya 1140E IP Deskphone with SIP Software User Guide NN43113 101 Avaya 1165E IP Deskphone with SIP Software User Guide NN43170 100 Avaya 1100 Series Expansion Module for SIP Software User Guide NN43110 301 e SIP Software for Avaya 1100 Series IP Deskphones Administration NN43170 600 e Avaya 1220 IP Deskphone with SIP Software User Guide NN43170 101 e Avaya 1230 IP Deskphone with SIP Software User Guide NN43170 102 e Avaya 1200 Series Expansion Module for SIP Software User Guide Page 2 of 5 All trademarks identified by the or TM are registered trademarks or trademarks respectively of Avaya Inc Avaya Proprietary amp Confidential Use pursuant to the terms of signed agreements or Avaya policy All other trademarks are the property of their owners SIP SW R4 3 2 Product Correction Notice 1901S AVAVA NN43139 100 e SIP Software for Avay
2. of their owners registered trademarks or trademarks respectively of Avaya Inc Product Correction Notice 1901S SIP SW R4 3 2 Class 2 Medium Class 3 Low Is it required that this PCN be applied to my system The risk if this PCN is not installed Is this PCN for US customers non US customers or both Does applying this PCN disrupt my service during installation Installation of this PCN is required by Release notes and workarounds are located What materials are required to implement this PCN If PCN can be customer installed PCN Template Rev Date 08 June 2012 2012 Avaya Inc All Rights Reserved AVAYA For all supported call servers Avaya recommends that all customers upgrade both new and installed 1100 Series and 1200 Series IP Deskphones running SIP software to this software version at their earliest convenience People using the 1100 Series and 1200 Series IP Deskphones running SIP software will not have access to feature enhancements or may encounter issues that have been addressed with this latest Software Both To minimize service disruption applying the Software Upgrade to the 1100 Series and 1200 Series IP Deskphones should be a planned activity Customer and or Avaya Authorized Partner Additional information is included in the Readme Document included with the Software Package that is available at http support avaya com Select Downloads amp Documents
3. RE SERVICE PACK INFORMATION Note Customers are required to backup their systems before applying the Service Pack How to verify Please refer the documentation listed in this PCN the installation of the Service Pack has been successful What you Please refer the documentation listed in this PCN should do if the Service Pack installation fails How to remove Please refer the documentation listed in this PCN the Service Pack if malfunction of your system occurs SECTION 1B SECURITY INFORMATION PCN Template Rev Date 08 June 2012 Avaya Proprietary amp Confidential Page 3of5 2012 Avaya Inc All Rights Reserved Use pursuant to the terms of signed agreements or Avaya All trademarks identified by the or TM are registered trademarks or trademarks policy All other trademarks are the property of their owners respectively of Avaya Inc Product Correction Notice 1901S SIP SW R4 3 2 Are there any security risks involved Avaya Security Vulnerability Classification Mitigation Material Coverage Entitlements Avaya Customer Service Coverage Entitlements PCN Template Rev Date 08 June 2012 2012 Avaya Inc All Rights Reserved AVAYA N A N A N A SECTION 1C ENTITLEMENTS AND CONTACTS Download the SIP Software Release 4 3 Service Pack 2 binary files for the 1100 Series and 1200 Series IP Deskphones including the Readme document from the Avaya support portal at http support av
4. SIP SW R4 3 2 Product Correction Notice 1901S AVAVA Product Correction Notice PCN Issue Date 30 Aug 2013 Supplement Date Archive Date 31 Aug 2014 PCN Number 1901S SECTION 1 CUSTOMER NOTICE Products Avaya is pleased to announce the availability of SIP Software Release 4 3 Service Pack 2 SIP 4 3 2 for affected by this the 1100 Series and 1200 Series IP Deskphone models that support SIP software HOKE The following Avaya IP Deskphones are within scope of this PCN since they support SIP 4 x Software 1120E NTYSO3xxE6 1140E NTYSO5xxE6 1165E NTYSO7xxE6 1220 NTYS19xx70E6 1230 NTYS20xx70E6 IP Deskphones Note that the 1165E is not supported on all Avaya Communication Server platforms as noted in the following list SIP Software Release 4 3 Service Pack 2 is compatible with the following call servers e Avaya IP Office Release 9 0 1220 1230 1120E 1140E IP Deskphones only e Avaya Branch Gateway B5800 Release 6 2 1220 1230 1120E 1140E IP Deskphones only e Avaya CS1000 Release 7 0 7 5 and 7 6 1220 1230 1120E 1140E 1165E IP Deskphones e Avaya CS2100 Release SE13 and SE16 1220 1230 1120E 1140E 1165E IP Deskphones Description This PCN announces the General Availability of SIP Software 4 3 Service Pack 2 for Avaya 1100 Series and 1200 Series IP Deskphones SIP models only SIP Software 4 3 Service Pack 2 is supported on the 1120E 1140E 1165E 1220 1230 IP Deskphones and is supported with
5. a 1200 Series IP Deskphones Administration NN43170 601 For IP Office specific documentation go to http support avaya com css Products P0160 User 20Guides e Avaya 1120E IP Deskphone with SIP Software User Guide AV40050 104 e Avaya 1140E IP Deskphone with SIP Software User Guide AV40050 105 e Avaya 1200 Series IP Deskphones with SIP Software User Guide AV40050 111 e 1100 1200 Series Phone Installation for IP Office How dolorder Download the SIP Software Release 4 3 Service Pack 2 binary files for the 1100 Series and 1200 Series this PCN IP Deskphones including the Readme document from the Avaya support portal at If PCN canbe hittp support avaya com Select Downloads amp Documents and then enter the product name customer 1100 Series IP Deskphones or 1200 Series IP Deskphones Choose SIP 4 x from the Choose installed Release pull down menu and click on SIP 4 3 Service Pack 2 for IP Deskphones Finding the Installation instructions are included in the documents listed above and located online at installation http support avaya com Choose Documentation and enter 1100 Series IP Deskphones or 1200 instructions Series IP Deskphones when prompted for the Product Name If PCN can be customer For IP Office installation instructions are included in the 1100 1200 Series Phone Installation for IP installed Office document at the same link SECTION 1A SOFTWA
6. aya com Select Downloads amp Documents and then enter the product name 1100 Series IP Deskphones or 1200 Series IP Deskphones Choose SIP 4 x from the Choose Release pull down menu and click on SIP 4 3 Service Pack 2 for IP Deskphones Avaya is issuing this PCN as installable by the customer If the customer requests Avaya to install this PCN it is considered a billable event as outlined in Section 4 Software Updates and Product Correction Notices of the Avaya Service Agreement Supplement Full Maintenance Coverage unless the customer has purchased an Avaya Services enhanced offer such as the Avaya Services Product Correction Support offer Additionally Avaya on site support is not included If on site support is requested Avaya will bill the customer current Per Incident charges unless the customer has purchased an Avaya Services enhanced offer such as the Avaya Services Product Correction Support offer Remote Installation Current Per Incident Rates Apply Remote or Current Per Incident Rates Apply On site Services Labor e Service contracts that include both labor and parts support 24x7 8x5 Help Line Per Terms of Services Contract or coverage Page 4 of 5 All trademarks identified by the or TM are registered trademarks or trademarks respectively of Avaya Inc Avaya Proprietary amp Confidential Use pursuant to the terms of signed agreements or Avaya policy All other
7. the following Avaya Communication Server platforms unless otherwise noted SIP Software Release 4 3 Service Pack 2 is compatible with the following Avaya Communication Server minimum release e Avaya IP Office Release 9 0 1220 1230 1120E 1140E IP Deskphones only e Avaya Branch Gateway B5800 Release 6 2 1220 1230 1120E 1140E IP Deskphones only e Avaya CS1000 Release 7 0 7 5 and 7 6 1220 1230 1120E 1140E 1165E IP Deskphones e Avaya CS2100 Release SE13 and SE16 1220 1230 1120E 1140E 1165E IP Deskphones See the Readme Document for Avaya SIP Software Release 4 3 Service Pack 2 for 1100 Series and 1200 Series IP Deskphones for a summary of feature enhancements and quality improvements that are included in this Software Release To access the Readme document and software files related to this release please go to http support avaya com and select Downloads amp Documents and then enter the product name 1100 Series IP Deskphones or 1200 Series IP Deskphones Choose SIP 4 x from the Choose Release pull down menu and click on SIP 4 3 Service Pack 2 for IP Deskphones Levelof Class 3 Risk Severity Class 1 High PCN Template Rev Date 08 June 2012 Avaya Proprietary amp Confidential Page 1of5 2012 Avaya Inc All Rights Reserved Use pursuant to the terms of signed agreements or Avaya All trademarks identified by the or TM are policy All other trademarks are the property
8. trademarks are the property of their owners Product Correction Notice 1901S SIP SW R4 3 2 Avaya Authorized Partner Service Coverage Entitlements Avaya Contacts For assistance with this PCN contact your local or regional Service group Remote or Per Terms of Services Contract or coverage On site Services Labor The Avaya Product Correction Support Offer provides out of hours support for remote and on site technician installable PCNs and Avaya installation for all Avaya issued PCNs that are classified as Customer Installable Refer to the PCN Offer or contact your Avaya Account Representative for complete details Avaya Authorized Partners are responsible for the implementation of this PCN on behalf of their customers Contact Avaya Support PCN Template Rev Date 08 June 2012 Avaya Proprietary amp Confidential 2012 Avaya Inc All Rights Reserved Use pursuant to the terms of signed agreements or Avaya All trademarks identified by the or TM are policy All other trademarks are the property of their ownersa Page 5of5 registered trademarks or trademarks respectively of Avaya Inc

Avaya 1100 Series IP Deskphones Notice

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