Avaya 1100 Series Expansion Module User Guide
Contents
1. FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux2. Test Characters display Characters display across the display across the display areas areas the telephone the telephone on hook on hook icon is icon is displayed displayed Controls and settings Regulatory and safety information Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Note The user should not make changes or modifications not expressly approved by Avaya A
3. of the Expansion Module to the right if viewed from the front to tighten the Expansion Module WARNING Do not over tighten the wheel on the Expansion Module 6 Connect power to the IP Deskphone The Expansion Module powers up Setup and assembly Note The Expansion Module uses the electrical connection of the IP Deskphone for power It does not have its own power source Expansion Module startup initialization Once the Expansion Module has been installed and powered up on the IP Deskphone the Expansion Module initializes Table 1 lists the initialization process for the Expansion Module Table 1 Initializing Expansion Module Phase Description Expansion The self test confirms the operation of the Moduleperforms Expansion Module local memory CPU and other self test circuitry While undergoing this self test the Expansion Module display lights up Note If the Expansion Module display does not light up or lights up and then goes blank or fails to begin flashing check that the Expansion Module is correctly installed and configured Expansion The Expansion Module display flashes until it Module establishes communication with the IP Deskphone establishes If the Expansion Module display does not stop flashing communication has not been established with the IP Deskphone Check that the Expansion Module is correctly installed and configured communication with the IP Deskphone Expansion Th
4. or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY
5. AVAYA Avaya 1100 Series Expansion Module User Guide Avaya Communication Server 1000 Document Status Standard Document Version 03 01 Part Code NN43130 101 Date October 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described
6. OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Revision history Revision history November 2010 Standard 03 01 This document is up issued to s
7. aland CISPR 22 equipment Radio disturbance European EN 55022 Class B Emissions Information technology Community equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Other This equipment complies with the CE Marking requirements EU Countries This device complies with the essential requirements and other relevant provisions of EMC and LVD directives A copy of the Declaration may be obtained from http support avaya com css appmanager public support or Avaya Inc 211 Mt Airy Road Basking Ridge NJ 07920 USA Regulatory and safety information DenAn regulatory notice for Japan AN Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power cord AC adaptors shipped with the equipment or specified by Avaya to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe
8. dule Use the following instructions to install the Expansion Module CAUTION Damage to Equipment To avoid damaging the equipment remove the power PoE cable or local power from the IP Deskphone before connecting the Expansion Module 1 Press the tilt lever to adjust the stand angle on the IP Deskphone You can adjust the stand angle to maximum instead of removing the stand See Figure 2 Figure 2 Adjusting the stand angle on the IP Deskphone m gt IR VZ 2 At the back of the IP Deskphone remove the rubber plug from the AEM port Place the connecting arm of the Expansion Module behind the IP Deskphone and align the Expansion Module connection plug to the AEM port on the back of the IP Deskphone Setup and assembly 3 Insert the screws in to the top and bottom holes of the connecting arm of the Expansion Module and tighten until snug See Figure 3 Figure 3 Connecting the Expansion Module DEN 1 Attachment YG N screws 4 Ifconnecting asecond or a third Expansion Module repeat steps 2 to 4 Note The second Expansion Module is attached to the right side of the first Expansion Module The third Expansion Module is attached to the right side of the second Expansion Module 5 Adjust the height of the IP Deskphone tilt adjustment to a comfortable viewing angle Then adjust each of the Expansion Module footstands so they are flush to the desk surface Turn the wheel on the back right side
9. e key labels download to the Expansion Module Module During the download the display is blank downloads key maps Setup and assembly Using the wall mount option IP Deskphone and Expansion Module combination can be wall mounted using the wall mount template provided Adjusting the tilt base The Expansion Module stand provides a continuous tilt adjustment so the tilt angle matches the IP Deskphone stand angle while accommodating variations in the desk surface A clamp mechanism is used to unlock and lock the foot stand angle CAUTION Do not over tighten the wheel on the Expansion Module The Expansion Module is tightened by spinning the wheel clockwise and loosened by spinning the wheel counter clockwise Turn the wheel on the back right side if viewed from the front of the Expansion Module to loosen the stand hinge Adjust the angle of the IP Deskphone using the tilt lever When the IP Deskphone is set to a preferred angle turn the wheel on the back of the Expansion Module to tighten the stand hinge and lock the stand at the same angle as the attached IP Deskphone Controls and settings Controls and settings When an Expansion Module is installed on an IP Deskphone the controls and settings of the IP Deskphone control both the IP Deskphone and the Expansion Module Use the Telephone Options menu on the attached IP Deskphone to set the contrast and feature key labels of the Expansion Module For
10. eskphone e Avaya 1150E IP Deskphone The Expansion Module is a hardware accessory that connects to the IP Deskphone and provides additional line appearances and feature keys Up to three modules are supported The Avaya 1120E IP Deskphone Avaya 1140E IP Deskphone and Avaya 1150E IP Deskphone can have up to 54 additional line feature key s with three Expansion Modules Figure 1 on page 8 shows the Avaya 1140E IP Deskphone with an Expansion Module attached About the Avaya 1100 Series Expansion Module Figure 1 Avaya 1140E IP Deskphone with Expansion Module ken Lo Carolyn m LL Elizabeth mL Steven mL Jonathan a L Jon a L Rick a L Elizabeth mL Ken a L Maria a gt Thomas a LI Carolyn a TL Elizabeth aL Nancy la TL Aa Ex Panela a gt Thomas a C Bo Be messer Features The Expansion Module has the following features 18 keys provide up to 36 additional self labeled line feature keys when using the Shift feature Using the Shift key functionality an Avaya 1140E IP Deskphone for example can have up to 66 additional logical line feature keys Upgradeable firmware using a TFTP or a UFTP Server A desk mount bracket and structural baseplate support the connection of an Avaya 1100 Series Expansion Module to an IP Deskphone or to another Expansion Module IP Deskphone and Expansion Module combination can be wall mounted using the wall mou
11. injury N ze AN KEREN KATA 6 UTDIEITERSTESLN ELT JI BRAK ACT IT HEED HEE WI MAA Asn THEFT MT MERIT ae BAK EU Aft hh arm to Bm EAD EE PIFKA KRODREEESTEN DIEF e RANTAU TRO BRAK EHO KE ISRAL SL VK ESL LEB PRE TORE KROPKERGEASHRORALESECERHVET Regulatory and safety information Terms you should know Terms you should know Accessory Expansion Module A built in port on an Avaya IP Deskphone that enables accessory components such as an Avaya 1100 Series Expansion Module to connect and communicate with the IP Deskphone Directory Number DN A one to seven digit number assigned to a system telephone Avaya 1100 Series Expansion Module An accessory for Avaya IP Deskphone 1120E 1140E and 1150E which has 18 physical keys for additional line programmable feature keys 36 where deployed on Avaya Communication Servers supporting the shift function Feature display An area that shows status information about the feature in use It also displays the name and status of the active session Soft keys self labeled A set of keys programmed by your system administrator The four keys located directly below the display area have four programmable layers Access the layers through the More key The soft keys are also used to configure parameters in the Telephone Options menu Terms you should know Index A Accessory Expansion Module AEM 19 Auto Dial 19 Avaya 1100 Series Expans
12. ion Module 7 19 Avaya 1100 Series Expansion Module controls and settings 15 Avaya 1100 Series Expansion Module description 7 Avaya 1100 Series Expansion Module display 9 Avaya 1100 Series Expansion Module features 8 D Directory Number DN 19 Display 9 Display label 9 DN 19 F Feature display 19 Features 8 Initialize the Avaya 1100 Series Expansion Module 15 Install the Avaya 1100 Series Ex pansion Module 10 L LCD 9 Liquid Crystal Display LCD 9 R Regulatory and safety information 21 S Shift key 15 Soft keys 19 T Tilt base 14 W Wall mount option 14
13. more information about controls and settings including the Telephone Options menu for your IP Deskphone see the IP Deskphone user guide Shift key functionality The Avaya 1140E IP Deskphone and Avaya 1150E IP Deskphone can also have up to 36 additional line feature keys using the Shift key functionality with one Expansion Module if the Communication Server supports the Shift feature If more than one Expansion Module connected the Shift key functionality does not affect the Expansion Module since the maximum number of line feature keys is already available The Shift Outbox key on the Avaya 1120E IP Deskphone is a fixed key that is reserved for future feature development Services key operation The Services key is used to access user settings and certain features on the IP Deskphone When one or more Expansion Module are attached to the IP Deskphone the actions of the display diagnostics for the IP Deskphones DN feature key display area are duplicated for the Expansion Module If an incoming call occurs when in the diagnostic mode the call is answered by pressing the DN feature key handsfree or headset key or by picking up the handset The display area remains in diagnostic mode until either the user exits the diagnostic more or the idle timeout clears Controls and settings the mode Once cleared the normal display for the current state of the IP Deskphone is displayed Press the Services key to access the follo
14. nt template provided About the Avaya 1100 Series Expansion Module Adjusting the display The Expansion Module is equipped with a graphical pixel based grayscale LCD display area beside the 18 line feature keys see Figure 1 on page 8 Each of the 18 physical keys on the Expansion Module has a 10 character display label This label is set automatically however the user can edit the label using the controls on the IP Deskphone To adjust the display and contrast on the Expansion Module use the Contrast Adjustment option in the Telephone Options menu on the IP Deskphone Any contrast changes you make on the IP Deskphone affect the Expansion Module The Expansion Module and IP Deskphone do not have separate contrast adjustments Whether the IP Deskphone is powered using local power or Power over Ethernet PoE the Expansion Module receives the same backlight settings as the IP Deskphone The backlight timer will only turn off if the backlight timer is set For more information see the section Adjusting the screen display contrast in your IP Deskphone User Guide Setup and assembly Setup and assembly The Expansion Module mounts on the right side of the IP Deskphone The Expansion Module snaps into the Accessory Expansion Module AEM on the back of the IP Deskphone using the desk mount bracket and structural baseplate supplied with the Expansion Module Setup and assembly Installing the Expansion Mo
15. ny such changes could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warnings e This is a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures e Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device e Privacy of communications may not be ensured when using this telephone To prevent radio interference to the licensed service this device must be operated indoors only and should be kept away from windows to provide maximum shielding CORES FRUEREFERFEBERE MAS VCCI DBELEI lt ITA BARBKIRETT CORB RACERS STCESZAWELTHETH TO Regulatory and safety information KENIA PILEN a VRC L cas ha HAERE ERTE DOVES FIRS left o TIE LUM YR LT FEL Table 3 lists EMC compliance for various jurisdictions Table 3 EMC compliance Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions FCC Rules for Radio Part 15 Frequency Devices Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia New AS NZS 3548 Class B Emissions Information technology Ze
16. upport rebranding October 2010 Standard 02 01 This document is up issued to support Unistim 5 0 and Avaya Communication Server 1000 Release 7 5 May 2009 Standard 01 01 This document is up issued to support Communication Server 1000 Release 6 0 Revision history Contents About the Avaya 1100 Series Expansion Module 7 Description ea EEEE eens 7 Features ii 8 Adjusting the display c eee eee eee 9 Setup and assembly c c oocococmwcoccco 10 Installing the Expansion Module a sasaasaaaaaa naana 11 Expansion Module startup initialization 13 Using the wall mount option ia 14 Adjusting the tilt base 0 00002 en 14 Controls and settings svenn eneen 15 Shift key functionality eeen 15 Services key operation ia 15 Display diagnostics nee 16 Terms you should know ccc ooooo eee eee 19 Regulatory and safety information 21 Others ua ad een anna and maa aka bana bone Hn RaR 22 DenAn regulatory notice for Japan 2 2 22 23 About the Avaya 1100 Series Expansion Module About the Avaya 1100 Series Expansion Module This document describes the Avaya 1100 Series Expansion Module Expansion Module and how to use it with the IP Deskphone Description The Expansion Module is supported on the following IP Deskphones Avaya 1120E IP Deskphone e Avaya 1140E IP D
17. wing menu items e Display diagnostics e Set Info Display diagnostics Use the Up Down navigation keys to scroll the Display diagnostics menu to access the following screens diagnostic operations e initial screen e Full Contrast e LED Test e Character Test Intial screen Instructions are displayed on the display area of the IP Deskphone and the Expansion Module The DN feature key display areas is blank Full Contrast The IP Deskphone and the Expansion Module display areas are set to maximum dark contrast including the DN feature key areas All LEDs are off LED Test The IP Deskphone and the Expansion Module LEDs are set to on The display area is cleared including the DN feature key display areas Character Test The IP Deskphone and the Expansion Module LEDs are set to off The available character set is displayed across all writable areas of the display including the DN feature key display areas The telephone on hook icon is displayed for all DN feature keys Controls and settings Table 2 shows the display diagnostic operation on the IP Deskphones and the Expansion Module Table 2 Display diagnostic operation on the IP Deskphone and the Expansion Module IP Deskphone DN Avaya 1100 Series Diagnostic step feature key display Expansion Module area area display initial screen blank blank Full Contrast set to highest contrast set to highest contrast LED Test blank blank Character
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