Avaya 0604D9F Product Bulletin
Contents
1. NTDU90BA70 IP Phone 2001 Charcoal with English Text label 0604D9F bin keycaps NTDU90AB70 IP Phone 2001 Charcoal with Bezel with Icon 0604D9F bin keycaps NTDU90BB70 IP Phone 2001 Charcoal with Bezel with English 0604D9F bin Text label keycaps NTDU91AA16 IP Phone 2002 Ethergray with Icon keycaps 0604D9F bin NTDU91BA16 IP Phone 2002 Ethergray with English Text label O0604D9F bin keycaps NTDU91AA70 IP Phone 2002 Charcoal with Icon keycaps 0604D9F bin NTDU91BA70 IP Phone 2002 Charcoal with English Text label 0604D9F bin keycaps NTDU91AB70 IP Phone 2002 Charcoal with Bezel with Icon 0604D9F bin keycaps NTDU91BB70 IP Phone 2002 Charcoal with Bezel with English 0604D9F bin Text label keycaps NTDU92AA16 IP Phone 2004 Ethergray with Icon keycaps 0604D9F bin NTDU92BA16 IP Phone 2004 Ethergray with English Text label 0604D9F bin keycaps NTDU92AA70 IP Phone 2004 Charcoal with Icon keycaps 0604D9F bin NTDU92BA70 IP Phone 2004 Charcoal with English Text label 0604D9F bin keycaps NTDU92AB70 IP Phone 2004 Charcoal with Bezel with Icon 0604D9F bin keycaps NTDU92BB70 IP Phone 2004 Charcoal with Bezel with English 0604D9F bin Text label keycaps NTYSO5AA IP Phone 1140E Graphite with Icon Keycaps 0625C1B bin NTYSO5BA IP Phone 1140E Graphite with English keycaps 0625C1B bin IP Phone 2004 NTEX00 Phase 1 IP Phone 2002 NTDU76 and Phase 1 IP Phone 2004 NTDU82 cannot l2. information visit Nortel on the Web at www nortel com Nortel Page 8 of 8
3. was available with initial introduction of the IP Phone 1140E the 0625C1B maintenance releases adds the capability to locally control whether or not wireless headsets featuring Bluetooth technology can be enabled To configure Bluetooth wireless technology on an IP Phone 1140E 1 Double press the Services key 2 Press 3 on the dialpad to access the Network Configuration menu or use the Up Down navigation keys to scroll and highlight the Network Configuration option 3 Use the Right navigation key to navigate to the Enable Bluetooth combo box The current setting is displayed 4 Press Enter to start the edit mode 5 Use the Up Down navigation keys to scroll to and highlight the desired mode e Auto default Bluetooth wireless technology setting is received through TFTP configuration e Yes Bluetooth wireless technology is enabled on the IP Phone 1140E e No Bluetooth wireless technology is disabled on the IP Phone 1140E 6 Press Enter to select the mode and to close the list 7 Press the Apply amp Reset soft key to save the change and to restart the phone The new mode takes affect when the IP Phone 1140E restarts For information on using a wireless headset featuring Bluetooth technology with the IP Phone 1140E refer to the IP Phone 1140E User Guide Nortel Page 3 of 8 Quality Improvements These maintenance releases resolves the issues previously identified in e PAA 2005 0371 Global e PAA 2005 0324 Global e Techni
4. 1 2002 2004 firmware scroll to IP Phone 2001 and select Software Select the IP Phone 2001 2002 2004 version D9F Firmware Phase 2 sets only link and download the file For IP Phone 1140E firmware after step 3 scroll to IP Phone 1140E and select Software Select the IP Phone 1140E Firmware Release 0625C1B link and download the file Refer to the applicable NTP for instructions on loading the firmware on the IP Phones For Communication Server 1000 release 4 5 the Currency File has been modified to include these maintenance releases For details on using Element Manager to download the maintenance releases and upgrade the IP Phones refer to NTP 553 3001 365 Nortel the Nortel logo and the Globemark are trademarks of Nortel The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Nortel is under license Nortel Page 7 of 8 Nortel is a recognized leader in delivering communications capabilities that enhance the human experience ignite and power global commerce and secure and protect the world s most critical information Serving both service provider and enterprise customers Nortel delivers innovative technology solutions encompassing end to end broadband Voice over IP multimedia services and applications and wireless broadband designed to help people solve the world s greatest challenges Nortel does business in more than 150 countries For more
5. 9F The patch is available at the www nortel com support web site in the SRG 1 0 section Firmware release 0604D9F includes a known issue with the SRG where the Phase II IP Phones are configured with Citrix XAS support See Outstanding Know Issue section above for more details The IP Phone 1140E is not yet supported on this platform Nortel Page 6 of 8 SRG 50 1 0 Nortel recommends an upgrade to the 0604D9F maintenance release at the earliest opportunity If the Main is Communication Server 1000 release 4 5 no patch is necessary to upgrade the Phase II IP Phone firmware to O604D9F But if the Main is Communication Server 1000 release 3 0 or 4 0 a patch is required on the Main to allow the SRG50 to upgrade the Phase II IP Phone firmware to O604D9F The patch is MPLR21148 and is available on the Meridian PEP library Firmware release 0604D9F includes a known issue with the SRG 50 where the Phase II IP Phones are configured with Citrix XAS support See Outstanding Know Issue section above for more details The IP Phone 1140E is not yet supported on this platform Firmware Download Instructions To download the file from the Nortel web site follow these instructions Note You will need to log in to complete the steps below T Access the www nortel com support web site Select A Z from the Find Products section Select I in the Products A Z section For IP Phone 200
6. NORTEL Product Bulletin Bulletin Number P 2006 0027 Global Rev1 Date 13 February 2006 Firmware Maintenance Release 0604D9F and 0625C 1B for Phase II IP Phones 2001 2002 amp 2004 and IP Phone 1140E Respectively REVISION HISTORY Date Revision Summary of Changes 3 Feb 06 Original bulletin This is the original publication 13 Feb 06 Revl MPLR21 148 patch information Introduction Nortel is pleased to announce the general availability of a maintenance release of firmware version 0604D9F for the Phase II IP Phone 2001 Phase II IP Phone 2002 Phase II IP and Phone 2004 Nortel is also pleased to announce the general availability of a maintenance release of firmware version 0625C1B for the IP Phone 1140E These maintenance releases provide both enhancements for greater functionality as well as deliver general quality improvements Nortel recommends an upgrade to these maintenance releases of firmware for all applicable IP Phones and Call Servers at the earliest convenience This maintenance release is being provided as a no charge update to all customers Nortel Page 1 of 8 Enhancements Disable PC port on the Phase II IP Phone 2001 2002 2004 In support of certain corporate security policy requests that there be no open Ethernet ports on their networks the O604D9F maintenance release now allows the PC port on the Phase Il phones to be disabled The default consistent with existing operation is th
7. at the PC port is enabled This functionality already exists on the IP Phone 1140E To configure the PC Port settings on a Phase Il IP Phone 2001 2002 2004 1 Reset the phone by disconnecting and re connecting power 2 When the Nortel logo appears press each of the four soft keys in sequence 3 If no other configuration changes are required press OK repeatedly until the PC Port 1 ON 0 0FF option appears 4 Press 1 to enable the PC Port or 0 to disable the PC Port 5 Select OK to confirm the change 6 Restart the IP Phone When the IP Phone is restarted the firmware sets the PC Port status accordingly Use Cached IP Address Phase II IP Phone 2001 2002 2004 only In support of requests to allow a phone which has been configured to use DHCP to remain in service in the event of a DHCP server failure or loss of connection to the DHCP server the O604D9F maintenance release now allow the phone to use a cached IP address The use of a cached IP address however is not compliant to the DHCP specification The default setting is compliant with the DHCP specification resulting in service denial until connection to the DHCP server can be re established Only if Cached IP is enabled will the phone be more resilient in the event of broken communication to the DHCP server To configure a Phase II IP Phone 2001 2002 2004 to use Cached IP Address _ Reset the phone by disconnecting and re connecting power 2 When the Nortel
8. cal Bulletin 2005006028 e Technical Bulletin 2005006300 Outstanding Known Issue Although the 0604D9F firmware release greatly improves the overall quality of the Phase II IP Phone 2001 2002 and 2004 this firmware release still includes an outstanding known issue Issue In an environment where an SRG or Branch Office solution is deployed and the Phase II IP Phones are configured with Citrix XAS support intermittently the Phase II IP Phones after a reboot will not complete registration with the SRG Branch Office and the Main Office The probability of a failed connection is random Because of the random nature of the failure one or more phone manual resets should bypass the issue In the event that one experiences a high occurrence of this issue the workaround is to take the Citrix XAS off line reset the phone s and then bring the Citrix XAS back on line after the phone s reboots A fix for this issue has been identified and is under development and will be made available as soon as possible Nortel Page 4 of 8 IP Phone Compatibility This maintenance release is compatible with the following IP Phones PEC Description Firmware file NTDU90AA16_ IP Phone 2001 Ethergray with Icon keycaps 0604D9F bin NTDU90BA16 IP Phone 2001 Ethergray with English Text label O604D9F bin keycaps NTDU90AA70 IP Phone 2001 Charcoal with Icon keycaps 0604D9F bin
9. logo appears press each of the four soft keys in sequence 3 If no other configuration changes are required press OK repeatedly until the Cached IP 0 NO 1 YES option appears Press 0 default to not cache the IP address or press 1 to cache the IP address Select OK to confirm the change Restart the IP Phone ane When the IP Phone is restarted the firmware sets the Cached IP status accordingly Nortel Page 2 of 8 Increase Default Ringer Volume IP Phone 2001 2002 2004 In the O604D9F maintenance release the default ringer volume on the Phase II has been raised to 2 bars from 1 bar The IP Phone 1140E default ringer volume is already set to 2 bars Interworking with Citrix Application Gateway release 5 3 3 improvements IP Phone 2001 2002 2004 1 140E The 0604D9F and 0625C1B maintenance releases provide enhancements to the interworking with Citrix Application Gateway release 5 3 3 For more information on the capabilities introduced with Citrix Application Gateway 5 3 3 refer to Sales and Marketing Bulletin SM 2005 0300 GLOBAL Information on the Citrix Application Gateway is also available on the Nortel Select Product external and channel web pages at www nortel com citrix pic and on Citrix s corporate web site at _http citrix com English ps2 products feature asp contentID 21017 Local control enabling headsets feature Bluetooth wireless technology IP Phone 1140E only In addition to the TFTP based option which
10. oad these maintenance releases Nortel Page 5 of 8 Call Server Compatibility and Requirements This maintenance release is compatible with the following Nortel Call Servers Call Server Notes Advisements CS 1000 4 5 Nortel recommends an upgrade to these maintenance releases at X21 4 50W the earliest opportunity IP Line 4 50 75 or later SS 4 50 75 or later The Communication Server 1000 Currency File has been modified to include these maintenance releases For details on using Element Manager to download the maintenance releases and upgrade the IP Phones refer to NTP 553 3001 365 CS 1000 4 0 X21 4 00T IP Line 4 00 31 or later SS 4 00 31 or later Nortel recommends an upgrade to these maintenance releases at the earliest opportunity Succession Enterprise 3 0 X21 3 00 IP Line 3 10 81 or later SS 2 10 81 or later Nortel recommends an upgrade to these maintenance releases at the earliest opportunity Meridian 1 25 40B Nortel recommends an upgrade to the 0604D9F maintenance release on the Phase II IP Phone 2002 and Phase II IP Phone 2004 at the earliest opportunity The Phase II IP Phone 2001 and IP Phone 1140E are not supported on this platform SRG 200 400 1 0 BCM 3 7 based Nortel recommends an upgrade to the 0604D9F maintenance release at the earliest opportunity A patch is required on the SRG 1 0 system to upgrade the Phase II IP Phone firmware to O604D
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