Auralog Education Technical Support Manual
Contents
1. powered by Analog Speech Recognition Troubleshooting Tips Follow these steps If your voice is not being recognized in TELL ME MORE Step 1 Check that the microphone or headset is correctly plugged in to the computer Below are a few examples of speaker and microphone inputs Microphone inputs and connectors are usually PINK and are often stamped with a small microphone icon Speaker inputs and connectors are usually GREEN or BLACK and are often stamped with a small speaker icon i ee Microphone Step 2 Test Microphone with Sound Recorder start the Sound Recorder application click on Start gt All Programs gt Accessories gt Entertainment gt Sound Recorder Internet i Internet Explorer us E mail al Outlook Express an Startup k FM Notepad E iy Accessibility Communications Entertainment iy System Tools i Address Book Sound Recorder Records sounds if a microphone and sound card are installed E aP Windows Media Player Y we All Programs Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 MORE powered by Auralog T Click on the Record button button with red dot and then speak into the microphone for at least ten seconds Please note that Sound Recorder in Vista and other Windows versions may appear differently however the instructions2. 34 M eelnesogM om 35 36 NUN T T 36 Progress Bar Stuck At 9996 nennen enne een eennn 37 Activities SNOW X Sass HN 42 POW Take aT SIIQU ea a E E E E 46 Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered ty Pop Up Blockers TELL ME MORE online uses Pop Ups to launch the computer test and to start the program Please make sure you have configured your Pop Up blocker to allow TELL ME to launch new window It is also very common to have more than one pop up blocker installed on your browser These other pop up blockers are built into toolbars such as the Google Toolbar and the Yahoo Toolbar Be sure that all Toolbars are configured to allow the TELL ME MORE website EXAMPLE If you have installed Windows Internet Explorer service pack 2 you have a pop up blocker installed by default In order to turn this off open internet explorer and click on TOOLS gt POP UP BLOCKER gt POP UP BLOCKER SETTINGS Google Windows Internet Explorer er a7 http www google com ig File Edit View Favorites Tools Help Links AURALOG Acc s Messa Delete Browsing History P IC Google Turn Off Pop up Blocker Pop up Blocker Settings Pop up Blocker Phishing Filter Auralog Inc
3. powered ty Black Screen Please note This only applies to older versions of TELL MORE M TIP MUST BE DONE WITH ADMINISTRATIVE PRIVILEGES When the program starts up you get a black or blank screen with a clock Please start by verifying your version Internet Explorer Beta versions of Internet Explorer must be updated to fix this problem e o check your version of Internet Explorer select Help gt About Internet Explorer The browser must be updated if you see Internet Explorer 8 Beta for example update Internet Explorer Select TOOLS gt Windows Update and download install the update for IE then restart your computer Step 1 Download the Adobe Flash Player uninstaller uninstall flash player exe Or http kb adobe com selfservice viewContent do externalld tn 14157 Step 2 After the uninstall confirmation message appears RESTART the computer Step 3 Install the Adobe Flash Player f Get ADOBE FLASH PLAYER http www adobe com Please Note At the moment adobe tries to install the Google toolbar as well which may cause some pop up blocker problems Be sure to uncheck the box that says install Google toolbar Step 4 RESTART the computer and launch TELL ME MORE If you encounter the same problem uninstall TELL ME and then re install it no restart necessary Main Menu Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535
4. 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 powered by Auralog Auralog Components Stuck in a Loop TIP MUST BE DONE WITH ADMINISTRATIVE PRIVILEGES The Auralog Components are stuck in a loop installing 1 1 over and over This may occur with sound cards that have multiple inputs used in Windows Vista if a new sound card was recently installed or if a USB headset has been recently used Installation of Auralog Components Windows Internet Explorer E http www telmemoreeducation com cmd8 ses2453078065 modPto axrq Installation of Auralog Components The Auralog Components are being installed please wait Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 powered by Auralog The components are actually installed but the software does not know which input to use To fix this RIGHT CLICK on your START button and select EXPLORE Navigate to the following directory 3 tmm cel s File Edit View Favorites Tools Help 3 E search oe Falders Address 1 C WINDOWS system3 auralog tmm Folders x Ma El 2 system32 a QAsr1602 E 3com dmi cache 1025 5 Aura1 dl Aura1 inf 1028 5 Aura2 dl c3 1031 5 Aura3 dll 1033 5 Aura dil 1037 5 AURA ALL dll 1041 5 AURA AME dll 3 1042 5 AURA ANG dll 1054 AURA DUT dl amp 2052 S AURA ESP dil 3076 S AURA FR
5. powered y Index Contents Recommended configuration for an online student workstation 1 lODSUD BIOORGLS 3 Internet Explorer ActiveX Settings 5 Auralog Components Stuck in a 12 BICE CFS ca TT 15 Speech Recognition Troubleshooting Tips 16 Speech Recognition Install Options 22 Tool Bars amp Pop Up Blockers NR 23 Windows XP Popup Blocker Using Internet Explorer 24 Windows XP Popup Blocker Using Internet 24 ATI 4 bI IT VR 24 AOC oreet 25 zc eee a E E E E EA E E E 25 POOK re 26 doode TOODE earan A E E E E E ee eee 26 MAEM CU a a E E A R 27 TOCO e m AS 27 FOI 5 e E E E AE E 28 NONON TOOD eee E E A E E 28 Norton AntiSpam and Norton Internet Security 2005 And 2006 31 Norton AntiSpam and Norton Internet Security 2004 and earlier 33 Popup Manager for Internet 34 FO SOOO PNE TT TT 34 otarware Toolbar for Internet
6. pages Clicking on the word Viewpoint on the right end of the Toolbar will open the drop down list Change Skins Download Skins Export Bookmarks import Bookmarks Help Clicking on the Options Menu in the drop down list will open the Viewpoint Toolbar Options To disable Pop up Blocking choose the Pop ups Tab and uncheck the Enable Pop up Blocker box Then click the OK button Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered y Yahoo Toolbar Probably the most popular toolbar this program allows several other functions besides Pop Up Blocking Listed below is how the bar will appear within IE e Search Web E3 Mail QM Yahoo E Games W Personas 9 LAUNCH sian tn To disable Pop Up Blocking Click on the Down arrow to bring up the Menu FB E Uncheck the entry Enable Pop Up Blocker Be mal Quy Yahoo E v Enable Pop Up Blocker v Play Sound v Pop Up Is Blocked View Recently Bloc Always Allow Pop Ups Total Pop Ups Blocked 0 Pop Ups LE Why am I still getting pop ups Pop Up Blocker Test More Help Tell a Friend About Pop Up Blocker Once this is done the user should be able to open the assessment window If you are still unable to log in you may have more Pop Blockers to identify and disable Zone Alarm To disab
7. the user should be able to open the new window If you are still unable to log in you may have more Pop Blockers to identify and disable Norton Toolbar How to unblock access to TELL ME MORE with Norton Internet Toolbar Launch Internet Explorer and go to the Tell Me More Portal IF the Toolbar is hidden Make a right click on the task bar of Internet Explorer and check Norton Internet Security in the list Now it will be visible in the task bar TELL ME MORE E LEARNING SOLUTIONS Microsoft Internet Explorer File Edit View Favorites Tools ae Back h JO Search Favorites j Q7 P MS B Ej EE 3 v Standard Buttons Address E http v7 e Emm com ses3285465909 end1001 modportal axrq kill 1 v Address Bar y Links A Norton Internet Security Norton Antivirus v Lock the Toolbars Enc Customize Is your computer ready to run TELL ME MORE User name Password Test your computer to verify that all the necessary software is installed and functioning correctly Begin the Computer Test The computer test 1 Verifies your computer s capacity and hardware operating system sound card etc 2 Installs the components necessary for the functioning of TELL ME MORE Flash Player and Auralog components Iry TELL ME MORE 4 Helps you to configure your computer properly 1 3 Displays the results ofthe analysis Done Trusted sites Aur
8. 3535 powered by Auralog 4 Click Pop Ups Blocking Turn off Morton Internet Security Norton Antivirus AntiSpam Features AntiSpam On Pop up Blocking Status amp Settings Stops Web sites fram m v Allowed List 0 opening unsolicited Statistics LEM 000 pap up windows A Blocked List g k Ta change your Pop up Blocking settings click A Outbound Training Off E j A nd Blocking On Mare Info Pop up Blocking Subscription Service Purchase by 7114 5 Norton nternet Security 5 It should now look like this AntiSpam Features Pop up Blocking AntiSpam On Status amp Settings m Allowed List 0 Stops Web sites from opening unsolicited Statistics pop up windows Blacked List 0 To change your Pop up Blocking settings click Outbound Training Off ESAE Ad Blocking Cn gt More Info Pop up Blocking Subscription Service Purchase by 7114 5 internet Security 6 The last step is to clear your Cache To do this you can open Tools gt Internet Options gt click the Delete Files button OR from the assessment page while simultaneously holding down the Ctrl key amp the Shift key use your mouse to press the browsers refresh button Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535
9. 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered by Auralog You can select Pop up Blocker Settings and add the website as a site allowed to have pop ups Pop up Blocker Settings Exceptions Pop ups are currently blocked You can allow pop ups from specific Fal websites by adding the site to the list below Address of website to allow www tellmemorecampus com www tellmemorecampus com www tellmemorecorporate com www tellmemoreeducation com www tellmemore online com Notifications and filter level v Play a sound when a pop up is blocked Show Information Bar when a pop up is blocked Filter level Medium Block most automatic pop ups Main Menu Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 powered ty Auralog Internet Explorer ActiveX Settings In some cases Internet Explorer may have ActiveX prompts disabled This prevents the installation of the Auralog Components This section demonstrates how to enable the ActiveX prompts The following error occurs when trying to install the components E ME MORE Education online Windows Internet Explorer tm DN i nter plore N 4 ses2453078065 run16 modportalEDU axrq IdSession22453078065 amp RandomKey 1234 http www telmmemoreeducation co Results b This computers current configuration does not allow you to install the Auralog Componen
10. Pop Ups tab of the Pop Up Control Settings window select Allow Web pop ups from these sites 4 Enter the TELL ME MORE online website 5 Click Add 6 Click Save e For more information you can visit http help aol com Earthlink E tarun du n Email i Protection _ Fa Toolbox 3 Gama Ese To disable 1 Click the Protection button on the toolbar 2 Click Pop Up Blocker then Options 3 Click Off Do not block any pop ups 4 Click Apply and OK to close the options window To allow pop ups from the TELL ME MORE online Website 1 Click the Protection button on the toolbar 2 Click Pop Up Blocker then Options 3 Click Open Allow List 4 Right click on the first blank line then type the full address of the TELL ME MORE online web site and then press lt Enter gt on your keyboard 5 Click OK to close the list 6 Click Apply and OK to close the options window For more information you can visit http support earthlink net tutorial ta protection Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 powered by Firefox e Todisable 1 Open the Options window in Firefox 2 Click on the Web Features icon 3 Uncheck the Block Popup Windows option Click Apply and OK to close the options window e Toallow pop ups from the TELL ME MORE online Website 1 Click Allowed Sites 2 Enter the TELL ME MORE online address 3 Click OK e F
11. SOLUTIONS Microsoft Internet Explorer mef File Edit view Favorites Tools Help ay Qsak 3 yrFavoites O E33 Address http v7 e tmm com ses3285465909 end1001 modportal axrq kill 1 wv Go Links Norton Internet Security Norton AntiVirus Block cookies on this site TELL ME MORE ONLINE Block ads on this site Rlock popups on this site Hide Toolbar Text Web Contents Options Configure security settings Password Begin the Computer Test NEN Is your computer ready to run TELL ME MORE Test your computer to verify that all the necessary software is installed and functioning correctly The computer test Confirm 1 Verifies your computer s capacity and hardware operating system sound card etc 2 Installs the components necessary for the functioning of TELL ME MORE Flash Player and Auralog components Iry 3 Displays the results of the analysis TELL ME MORE 4 Helps you to configure your computer properly 2 Done Trusted sites Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered by Auraloe Norton AntiSpam and Norton Internet Security 2005 And 2006 d Start ES 3 gt E Norton Internet Secu amp Buffalo Bill s Web Portal 1 SP 2D 3 35PM Norton Internet Security 2005 usually adds a yellow and orange orb icon to your system tray in the Windo
12. Select the OK button e For more informations you can visit http www microsoft com windowsxp using web sp2 popupblocker mspx AIM Toolbar AIF Gi puostodedo E Games Personals D Weather AIM Toolbar is often inadvertently installed along with AOL Instant Messenger an instant messaging software This Toolbar provides search functionality and interacts with AOL Instant Messenger To disable 1 Click on the AIM button on the left end of the Toolbar This will open the drop down list 2 Clicking on the Toolbar Options in the drop down list will open the AIM Toolbar Options 3 Choose the Popup Blocker Tab and uncheck the Block Popup Windows box 4 Click the OK button 5 Once this is done the user should be able to open the new window If you are still unable to log in you may have more Pop up Blockers to identify and disable Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered ty Auralog AOL Toolbar Bo sear EMail IM BJBlocked 0 Pages Maps shopping Quotes Weather Movies To disable 1 Click Settings on the AOL toolbar 2 Click Pop Ups in the Essentials tab 3 Click Off Do not block any pop ups 4 Click Apply and OK to close the options window To allow pop ups from the TELL ME MORE online website 1 Click Settings on the AOL toolbar 2 Click Pop Ups in the Essentials tab 3 In the Web
13. Toolbar Mozilla Netscape McAfee Internet Security MSN Toolbar Norton Toolbar Norton AntiSpam and Norton Internet Security 2005 and 2006 Norton AntiSpam and Norton Internet Security 2004 and earlier Popup Manager Pop Up Stopper otarware Toolbar Viewpoint Toolbar Yahoo Toolbar Zone Alarm Pro Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered y TELLMEM RE Windows XP Popup Blocker Using Internet Explorer Fie Edit View Favorites Tools Mail and News Pia Am d om Bak lag x Pop up Blocker Turn Off Pop up Blocker Manage Add ons ull Pop up Blocker Settings Address a http www yahoo i tp iy bin Synchronize Windows Update Windows Mess ger F i i Yahoo Me ge 6 Finance Trave EENE Yahoo Small Business e To disable 1 Open Internet Explorer 2 Onthe Tools menu point to Pop up Blocker and then click Pop up Blocker Settings 3 Choose the Turn Off Pop up Blocker option e allow pop ups for the TELL ME MORE online Website 1 From the Internet Explorer tool bar Select Tools menu from the drop down menu Select Internet Options then Select the Privacy tab at the bottom of the Privacy window should be a Pop up Blocker section Select the Settings button 2 Add the TELL ME MORE online address to the Address of Website to allow 3 Select the Add button then Select the Close button then
14. powered by For more information you can Visit SymantecSupportSite Remember that the last step after turning off Norton Internet Security s popup blocker is to to either delete your Cache or to Refresh the assessment page while simultaneously holding down the Ctrl amp Shift keys to open a non cached copy of the assessment page Norton AntiSpam and Norton Internet Security 2004 and earlier 4 Start 3 49 5 Were sorry 2 Internet gt Norton Inte sat Norton Anti 4 610300 10 50 AM 1 Norton Internet Security 2004 usually adds a blue and green orb icon to your system tray in the Windows taskbar You may be able to right click on it and Disable see above image 2 Otherwise click on Start Programs Norton Internet Security 3 In the left hand pane of the Norton Internet Security window choose the otatus and Settings view under Norton Internet Security If Settings for Ad Blocking display a green checkmark then Turn Off Ad Blocking To do this Click on the words Ad Blocking The Ad Blocking Pane should appear in the right hand pane f Norton Internet security Kt p System Status Urgent attention 3 Status amp Settings 7 5 Security Ad Blocking Statistics z NW a Ad Blocking helps Personal Firewall eliminate unvvanted u SUES BODIES Intrusion Detection On up ads on Wek User Accounts Mart
15. your language progress Cin j programs Our customers n up Internet Options s to work on all skills More than 10 000 academic Forgot your n NN COntexttalzed Tesrning with professional institutions worldwide have chosen themes us Language tracking by your Tutor Your Training Support and technical assistance online With the TELL ME MORE online portal Your Objectives ME MORE and by telephone in multiple languages benefit from greater flexibility thanks to click here Numerous interface languages for training packages that adapt to all Your Tutor international use schedules You can study at any time at Solution compatible with AICC and work and at home Technical Support SCORM CONFIRM U Evaluating what I ve learned For more information about our services click here TOEIC Preparation Check that your computer s configuration allows you to use TELL ME MORE by clicking here m Training Certificate Documentation Your Profile Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 powered by Auralog 2 Click on Security Tab and then Custom Level button Internet Options Dv Local i intranet Trusted sites Restricted sites This zone is for Internet websites except those listed in trusted and restricted zones Security level for this zone Custom Custom settings To change the settings click Custom
16. A ALL dll 1041 IS AURA AME dll 25 1042 5 AURA ANG dll 1054 AURA DUT dll AURA ESP dll 3 2052 3076 AURA FRA dl Ke 5 AURA ITA dll T u NpTmmocx dll appmgmt NpTmmocx inf El 2 auralog RecoConfig exe tmm RecoLh34 dll 3 Asr1602 i5JTol7Inst dii 4 F 4 Description RecoConfig Company Auralog 88 5 KB 3 My Computer Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered by Auralog Activities Show X s Does your screen look like this with x s on speech activities Home Guided Made EX EE EI select an activity from your language program Selected language program Intermediate skills Lessons In petit d jeuner Module additionnel The ou caf 7 Au restaurant Module additionnel Choisir un dessert Module additionnel R server une villa D couvrir sa villa All la m t o 7 Pluie ou soleil 7 Module additionnel Pr parer un diner Mettre le couvert Si on sortai 4 Done Activities TH H HHHH 0 0 2 a de de x 1 Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 91961971 TELLMEM RE powered y STEP 1 Return to this screen the student portal Select click here on the link to install the TELL ME MORE components z Home Your Training Paul Welcome to the TELL ME MORE online portal which will al
17. A dl Adobe AURA ITA dl ds NpTmmoOcx dll appmgmt NpTmmoOcx inf auralog 3 RecoConfig exe tmm RecoLh34 dl 3 1602 S Tol7Inst dl 4 4 Description RecoConfig Company Auralog 88 5 KB 3 My Computer Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered ty Double click on the RecoConfig exe program and select the checkbox Use Mixer Defaults Change the Input Sample Rate to 44100kHz Then click on the oave changes button on the bottom left corner of this screen m RecoConfig EX Vv Use Mixer Defaults Input Sample Rate _ Don t test soundcard init 11025 kHz default Trace Reco messages Priorities Noise to voice jump x100dB Recorder Defaut Max Player Default M arma Automatic Gain Control Adapt Mixer Channels In WAVE MAPPER default WAVE MAPPER default 11025 kHz 16 bits mono supported 11025 kHz 15 bits supported 22050 kHz 16 bits mono supported 22050 kHz 16 bits mana supported 44700 kHz 15 bits mono supported 44100 kHz 15 bits supported CAWINDOW S S sistema sauralag stmm ysr Mie B eanfig ini S Ssistemazsauralagstmm HecoLh34 dl 2 21 0 0 Save changes 7 Quit discard changes Main Menu Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535
18. TELLIViE MORE Education Technical Support Manual dd LEE Common Technical Problems Auralog Inc 3710 E University Drive Phoenix AZ 85034 888 388 3535 o TELLVEMORE powered ty TELL ME MORE Recommended System Configuration Recommended configuration for an online student workstation e 700 MHZ processor 192 MB RAM e 30 MB available on hard disk 16 bit Windows compatible sound card e 1024x768 graphic card with 16 millions colours 800x600 with 65 536 colours e Microsoft Windows 95 NT4 98 Me 2000 XP Vista Includes 64 bit versions e Internet Explorer 5 0 or later version Excluding beta versions e Flash Player 7 19 requires administrative rights to install e Auralog Components requires administrative rights to install Microphone and speakers or a microphone equipped headset e 128Kb s internet or intranet connection e E mail address required to receive password reminders and status messages Most common problems occur the very first time a student logs in They can fall under one of five categories Nothing happens when trying to run the Computer Test Pop Up Blockers Auralog Components will not install IE ActiveX Settings Auralog Components Stuck in a Loop Black Screen Speech Sounds not working Speech Recognition Troubleshooting Tips LIST Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535
19. alog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 o TELLVEMORE powered ty Click on the button Change security settings The button is on the Internet Explorer task bar TELL ME MORE E LEARNING SOLUTIONS Microsoft Internet Explorer File Edit View Favorites Tools Help ay Qpak x 5 X Faoite Cr B 3 Address http v7 e tmm com ses3285465909 end1001 modportal axrq kill 1 Links i Norton Internet 5 f TELL ME MORE ONLINE English v MO Is your computer ready to run TELL ME MORE User name Password Begin the Computer Test Ld Test your computer to verify that all the necessary software is installed and functioning correctly The computer test Confirm 1 Verifies your computer s capacity and hardware operating system sound card etc 2 Installs the components necessary for the functioning of TELL ME MORE Flash Player and Auralog components Tr 3 Displays the results of the analysis TELL ME MORE 4 Helps you to configure your computer properly Done Trusted sites A list will appear Uncheck the two options Block ads on this site Block popups on this site Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 TELL EMQRE powered by Auralog Click on Computer Test to confirm that TELL ME MORE is unblocked TELL ME MORE E LEARNING
20. are similar gt Sound Sound Recorder File Edit Effects Help Position Length 0 00 sec 0 00 sec ee Click on the Stop button A Sound Sound Recorder EE File Edit Effects Help Positions Length 5 25 sec 60 00 sec ss gt gt B Then click on the Play button to hear your recorded voice EEk gt Sound Recorder File Edit Effects Help Length 16 00 sec Position 18 00 sec Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 TELLM powered by Auraloe Step 3 Adjust the RecoConfig Utility Click on Start gt Run 9 Internet My Documents EJF Internet Explorer 7 My Recent Documents E mail 1 Outlook Express S My Pictures F e Tour Windows XP 9 Help and Support Files and Settings Transfer Search 795 Wizard All Programs gt Wind Opens a program Folder document or Web site ld Log Off Disconnect n Run type c windows system32 auralog tmm recoconfig exe Type the name of a program Folder document or Internet resource and Windows will open it Far au Open ciywindawstisysbem3zYauralagikmmrecocanfig exe Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered y TELL n RecoConfig change the speech recognition parameters like below plea
21. d Deleting cookies 2 Cancel Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 TELL EMORE powered by Auralog If the progress bar remains stuck at 99 close TELL ME MORE and follow these additional steps Step 7 Right click the Windows Start button and Navigate to the following location 3 tmm 25 Edit View Favorites Tools Help Folders Ma amp system32 a Asr1602 3com dmi C3 cache9 1025 5 Aura1 ae Aural inf ra dl 1031 5 Aura3 dll 1033 5 Aurazt dil 1037 S AURA ALL dll amp 1041 AURA AME dll 25 1042 i5 AURA ANG dll 1054 AURA DUT dil mun S AURA ESP dll 2052 3076 AURA FRA dl i5 AURA i O NpTmmocx dll appmgmt NpTmmocx inf El 2 auralog RecoConfig exe tmm RecoLh34 dll amp Asr1602 4 b 4 Description RecoConfig Company Auralog 88 5 KB 3 My Computer Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered by Auralog Step 8 Delete the cache9 folder close the window and restart TELL ME MORE 0 tmm e li Edit View Favorites Tools Help Address C WINDOWS system3 auralog tmm Go Folders B E system32 gt 1602 Ural 1025 S Aura di Aura1 inf 5 Aura2 dll 1031 5 Aura3 dll 2 1033 Aura4 dl Ej 1037 SAUR
22. dd TELL ME MORE online to a list of allowed sites 4 To do this click the Allowed Sites button type the TELL ME MORE online address into the text field and then click the Add Click OK 5 An alternative method of doing this is to browse to the TELL ME MORE online website and then click on the Tools toolbar menu Choose Popup Manager and then select the Allow Popus From This Site option MSN Toolbar MSN Toolbar is the latest of the toolbars but is starting to gain popularity As with Yahoo and Google Toolbars it allows other features on top of Pop Up Blocking Below is the MSN Toolbar msn J Search Highlight JOptions 3 Pop ups Blocked 0 Hotmail Messenger 2 MSN The following icon is the Pop Up Blocker X Pop ups Blocked 0 To disable Pop Up Blocking Click on the Down arrow to the right of the text to bring up the Menu X Pop ups Blocked 2 Allow Pop ups Allow Pop ups Pop up Guard Setting Reset Pop up counter Click on Allow Pop ups Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 powered y PopUpCop Another popular Pop Up Blocker this software is also designed solely for preventing Pop Ups It installs a toolbar within the browser To disable Pop Up Blocking click on the arrow to the right of the badge and a menu will appear with a list of options Click on Disable PopUpCop Once this is done
23. e clicking on whatever is initiating the desired popup window Pop Up Stopper If you have Pop Up Stopper an icon will appear in the bottom right hand corner of your screen 1 To disable the blocker right click on the Pop Up Stopper software icon 2 Un check the checkbox next to Enable pop up blocking 3 You can re enable the software when you are done with your assessment Starware Toolbar for Internet Explorer e allow popups from the TELL ME MORE online launch a new Internet Explorer browser window and navigate to to the TELL ME MORE online web site Once you are on the TELL ME MORE online home page click on the Popup Blocker button in the Starware Toolbar Once you do the toolbar button will change to indicate that popups will now be allowed from the TELL ME MORE online e o completely disable the popup blocker click on the arrow next to the otarware logo on the left hand end of the toolbar This will display the main menu select the Preferences option from the resulting drop down list In the message window that appears uncheck the box to Enable Popup Blocker Click OK to close the window Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 TELLM powered by Auraloe Viewpoint Toolbar Viewpoint Toolbar is often inadvertently installed along with Viewpoint Player a media player software This Toolbar provides search functionality and shows snapshots of search results
24. ed passwords oo and web Form information Browsing history see 8 Settings O Change search defaults Settings Tabs 55 2 E Change how webpages are displayed in Settings Search Fabs Appearance Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered by Step 4 Select Delete files and Delete cookies Note These items cannot be chosen at the same time but need to be selected individually Delete Browsing History Temporary Internet Files Copies of webpages images and media that Delete Files are saved For Faster viewing Cookies Files stored on your computer by websites Delete cookies save preferences such as login information History List of websites you have visited Delete history Form data Saved information that you have typed into Delete Forms Forms Passwords Passwords that are Filled in when Delete passwords WOU lag an to a website you ve previously visited About deleting browsing history Delete all Step 5 Select Yes when prompted Delete Files Are vou sure you want bo delete all temporary Internet Explorer Files Step 6 This may take several minutes Click Close and OK to exit Internet Options and restart TELL ME MORE Delete Cookies 5 x p Please wait while the cookies is delete
25. er click on Edit and select Audio Properties Y Sound Sound Recorder Seles Copy Ckri C Paste Insert Paste Mix Insert File Mix with File Delete Before Current Position Delete After Current Position amp udia Properties Click on Volume in the Sound Recording section Audio Properties Audio Devices Sound playback Default device Creative Sound Blaster PCI bal Sound recording Default device Creative Sound Blaster PLI MIDI music playback mas Default device aoa Microsoft GS Wavetable SW Synth wt C Use only default devices Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 RE Check if Mic Volume is selected and if the volume level is high PLEASE NOTE Most desktop computers have a FRONT and REAR Mic available please be sure the correct input is selected SER Options Help Video Yolume Mic Yolume Line In CD Audio Balance Balance Balance Balance Volume Volume AI C Select Select Select Select Creative Sound Blaster M 7 After making these adjustments test the microphone with SOUND RECORDER Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 powered y Speech Recognition Install Options In order to facilitate an efficient installation of the Speech Recognition Compo
26. ive 1 Phoenix AZ 9 85034 888 388 3535 TELLIViEMQRE powered by Auraloe STEP 6 Next the screen will show the progress of the installation Installation of Auralog Components The Auralog Components are being installed please wait When all of the analysis boxes are green ie Optimal Configuration you may close this window and continue All activities should now be available Results Prt ihe asule al the ci mput r best for a hard copy Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered ty How to Take a Screen Shot sometimes it is necessary to submit a screen shot to technical support in order to clearly illustrate the problem you have encountered 1 Press the Print Screen key on your keyboard right top 2 Open an image editing program such as Microsoft Paint Go to the Edit menu and choose Paste 4 Goto the File menu and choose Save As 5 Navigate to the folder where you want to save the image 6 _ file name for the image 7 Click the Save button 8 Email the file to the support team Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535
27. le the pop up blocker in ZoneAlarm Pro 1 Open the Zone Alarm program by clicking your Start Button and accessing the Zone Alarm folder under Programs 2 Click on Privacy 3 Turn off Cookie Control Mobile Code and Pop Up control Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered ty Progress Bar Stuck At 9996 Step 1 If any of the progress bars get stuck at 99 click the Cancel button or close Internet Explorer Launching TELL ME MORE ONLINE The launching of TELL ME MORE ONLINE 15 in progress If this is the first ime vou are connecting this step may take a few minutes Thank you for your patience Preparation of your training plan cor c m lading vour language unit Venfication of your work station starting TELL ME MORE ONLINE step 2 Clear the Cookies and Temporary Internet Files in Internet Explorer by selecting Tools gt Internet Options Microsoft Internet Explorer iew Favorites Tools Help mm Mail and Mews F Synchronize Windows Update Messenger Show Related Links Yahoo Messenger Sun Java Console VisualRioute Trace Internet Options Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 powered ty Auralog otep 3 Click the Delete button Internet Options kl x Use default Use blank f Delete temporary Files history cookies sav
28. level To use the recommended settings click Default level Reset all default level Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 powered by Auralog 3 Enable Allow previously unused ActiveX controls to run without prompt Security Settings Internet Zone Settings ActiveX controls and plug ins LJ Allow previously unused ActiveX controls to run without prompt Disable e Enable Allow Scriptets 1 Disable Enable e Prompt Automatic prompting for ActiveX controls Disable e Enable Binary and script behaviors Administrator approved 3 Disable i D enla widen sand animstan an o wiehmnane Hast daor mnt iira owh d Takes effect after you restart Internet Explorer Reset custom settings Medium high default Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered by Auraloe 4 Enable Automatic prompting for ActiveX controls Security Settings InternetZone ll e Settings amp Disable Enable Prompt LJ Automatic prompting for ActiveX controls Disable 19 Binary and scripNjenaviors Administrator approved Disable Enable LJ Display video and animation on a webpage that does not use e Disable j Enable 19 Download signed ActiveX controls Disable PO fret coc Takes effect after you restart In
29. low you to work on a program adapted to your needs at all times To begin your language training select the program of your choice You can consult the summary of its contents by clicking on the symbol Your Training To help assure your progress organize and plan your study sessions according to the indicated times Your Objectives Technical Support You can return to our language records at any time to redefine your learning objectives To do this click here f Evaluating what I ve learned Y ou have not installed the TELL ME MORE components To do this click Orc Language Achievement Test Language Program s adapted to your objectives Documentation S Your Profile Duration Time spent correct Intermediate All skills uc 19 h 29 mn 3h48 mn When the computer test runs please click on the link TEP 2 M Install Auralog Components B Thus computers current configuration allows for the use af TELL ME MORE ONLINE without the Auralog Components However the program won t function as smoothly and the actmties with speech recognibion will nol be available Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 powered by Auralog S Then click continue Auraiog Components the Auralog Components chch on Continue The estimated dewniamd time using a 55K modem is 20 menies and less than three min
30. nents in a computer lab or over a network we have made the installation files available without the need to run the computer test online Administrative Rights Required There are 2 different files available for download depending on your needs 1 EXAMPLE Use this Installer for one or several computers in a computer lab or when there is a problem installing the Auralog Components from the computer test OR 2 EXAMPLE Use this Installer to create an MSI pack that can be distributed throughout a network using Group Policy Objects TOLS9Setup exe MinSetup exe DOWNLOAD TELL ME MORE Campus ftp club auralog com hotline Tell me More 9 campus tools components Step 2 Download and install the Admin Tools and or Tutor Tools programs for your solution TELL ME MORE Campus http www2 tellnemorecampus com update instadmintools exe http www2 tellmemorecampus com update insttutortools exe Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 powered y Tool Bars amp Pop Up Blockers Toolbars such as the Google Toolbar and Yahoo Toolbar have built in Pop Up Blockers which can prevent TELL ME MORE online from launching It is sometimes necessary to configure your Toolbar s to allow TELL ME MORE Below is a list of the most common Toolbars Windows XP Popup Blocker Using Internet Explorer AIM Toolbar AOL Toolbar Earthlink Firefox Google
31. on Antivirus Attention WS Norton Antivirus Settings for Mom and Dad ahh Privacy Control On WA Ad Blocking On a Morton AntiSpam A Parental Control Off Internet Security 4 Click Turn Off 5 The last step is to clear your Cache To do this you can open Tools gt Internet Options gt click the Delete Files button OR from the assessment page while simultaneously holding down the Ctrl key amp the Shift key use your mouse to press the browsers refresh button Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered by For more information you can visit SymantecSupportSite Remember that the last step after turning off Norton Internet Security s popup blocker is to to either delete your Cache or to Refresh the assessment page while simultaneously holding down the Ctrl amp Shift keys to open a non cached copy of the assessment page Popup Manager for Internet Explorer 1 Launch a new Internet Explorer browser window and navigate to http www virtualhrcenter com 2 Right click with your mouse on the small color coded area in the bottom left corner of your browser window This bar of color will appear either red or green and is called a widget 3 In the resulting drop down menu select the option to Allow Popups from http www virtualhrcenter com Note In order to enable popups on an individual basis press the Ctrl key whil
32. or more information you can visit http www mozilla org support firefox options webfeatures Google Toolbar Google is search Web 0 blocked Ejector Google toolbar has two ways that you can turn off the popup blocker To disable 1 Open the Google Toolbar Options window by clicking on the options button 9 0 2 In the Accessories section click off checkbox next to the pop up blocker option Toallow pop ups from the TELL ME MORE online Website 1 Click Add to whitelist OR 2 Click on the following button on the toolbar For more information you can visit http toolbar google com popup help html blocked Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 powered by McAfee Internet Security 1 point to McAfee Pop Up Blocker 2 deselect Enable Pop up Blocker McAfee also has a feature that allows the user to hold down the Ctrl key while clicking the refresh button which will allow the popup to load Mozilla 1 Open the Edit toolbar menu and choose the Preferences option 2 Onthe right hand column under the Privacy amp Security Preferences category click on the Popup Windows topic If no sub categories are visible double click on the title Privacy amp Security to expand the list 3 You can either de select the box next to Block unrequested popup windows to completely disable the pop up blocking software or a
33. se follow the sequence RecoConfig 4 E Input Sample Rate 44100 kHz eile jump 10096 fo Trace Reco messages Priarities Recorder Default M ax Default Maormal Automatic Gain Control Adapt Mixer Out Creative Sound Blaster PCI z Is supporte 22050 kHz 16 bits mono supported 44100 kHz 16 bits mana supported J stemd auralbgtmm s amp sr1 BET Mic BU S eanfig ini CAWINDOMW S siktemse auralogstmm AecoLhs4 dll 2 21 0 6 Save changes Export ini B 22050 kHz 16 bits supported 44100 kHz 15 bits mono supported Creative Sound Blaster PCI Quit discard changes 1 In Section Channels In select the Default device This can be verified in the Control Panel in Sounds and Audio Devices or by opening Sound Recorder and selecting EDIT then AUDIO PROPERTIES 2 n Section Channels Out select the Default device This can be verified in the Control Panel in Sounds and Audio Devices or by opening Sound Recorder and selecting EDIT then AUDIO PROPERTIES 3 Change Input Sample Rate to 44100KHz 4 Check Use Mixer Defaults 5 Click on the button Save Changes 6 Click on the button Quit 7 Restart TELL ME MORE Auralog Inc 3710 E University Drive 1 Phoenix 2 85034 888 388 3535 TELL EMORE powered by 4 Adjust the volume settings From Sound Record
34. ternet Explorer Reset custom settings Reset to Medium high default 5 Click on OK button 6 Click Apply 7 Click OK 8 Close all browser windows and open a new one for the settings to go into effect 9 Restart the computer test Auralog Inc 3710 E University Drive 1 Phoenix AZ 85034 888 388 3535 powered by Auralog 10 You should now see an ActiveX prompt similar to the one below Click nstall Internet Explorer Security Warning NI Do you want to install this software Name tol9inst cab m Publisher AURALOG More options Don t Install While files from the Internet can be useful this file type can potentially harm your computer Only install software from publishers you trust What s the risk The components will now install as shown below Installation of Auralog Components Windows Internet Explorer http www telmemoreeducation com cmd8 ses2453078065 modPto axrq Installation of Auralog Components b The Auralog Components are being installed please wait ea 3 16 62 Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 powered by Auralog Upon success should see the following screen Click Close to continue e TELL ME MORE Education online Windows Internet Explorer Print the results of the computer test for a hard copy Close Main Menu Auralog Inc
35. ts You can still use TELL ME MORE ONLINE but it want function as smoothly and the activities with speech recognition will nat be available This could be due to several different problems you failed to click on Yes in the pop up window which appears after the download is complete If you responded No or cancelled the process the installation will have been aborted Start the installation process again you dont have the rights in Microsoft Internet Explorer and or in Microsoft Windows to carry out the installation on this computer Contact your technical support in order to obtain these rights or ask someone who has the rights to carry out the installation for you Print the results of the computer test for a hard copy Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388 3535 TELLIViEMQRE powered by Auralog 1 Click on Tools Internet Options TELL ME MORE ONLINE Windows Internet Explorer provided by Auralog Inc Sales D e http www kellmemorecampus comj portalCOR modportalCOR axrq E FF Choose the language for the portal ii __InPrivate Filtering Settings 4 TA gt e i TELL ME MORE ONLINE Gompatipiity view ntation guages with ease thanks to the services available ME MORE online portal Password rvices to help you gain confidence in speaking with people of different Subscribe Ea this Feed Feed Discovery ees
36. ules Lo dos de remm emi ni om rr manm rang a 5tzW DSL line B t o Pew o CD You may also need to run ActiveX here STEP 4 Right click on the toolbar message and choose Install ActiveX Skip this step if this message does not appear gl http f wiwwz Eellmemarecampus com cmdalses3898566879 madPtoa axrq 2 This website wants ko run the Following add on Control name is not available From Unknown publisher IF vou trust Ehe website and the add on and want to allow iE Eo run click here Installation of Auralog Components FO The Auralog Components are being installed please wait Your computers browser is configured with Internet Explorers Enhanced Security This means that the installation of the Auralog Components may have already been blocked Check to see if a new information bar has appeared at the top of the window If so you can authorize the installation of the components by clicking on the bar If you are unable to install the Auralog Components click here to cancel the installation and then contact your system administrator Internet Explorer Security Warning Do you want to install this software Name toldinst cab Publisher _ More options While Files from the Internet can be useful vitis E ia your computer Only install software From publishers you trust Mhats the risk Auralog Inc 3710 E University Dr
37. ws taskbar You may be able to right click on it and Disable see above picture Otherwise click on Start Programs Norton Internet Security Norton Internet Security In the left hand pane of the Norton Internet Security window click on Norton AntiSpam Norton Internet Security Alert Outbreak Alert Statistics _ Outbreak Alerk informs wou OF rapidly aubscriptian Status ee spreading threats and ensures that you are User Accounts 1 Protects your computer from unauthorized access poe against Morton Antivirus More Info Norton Antispam Settings for Supervisor Mr Privacy Control A Parental Control Choose the Status and Settings view under Norton AntiSpam If oettings for Pop up Blocking display a green checkmark then Turn Off Pop up Blocking To do this Click on the Nor Pop up Blocking Norton Internet Security x AntiSpam Features Norton AntiSpam D Status amp Settings Trial Period The trial period ends RI A alowed List on 7 14 2005 statistics ae o Purchase the product Blocked L List before then ta NT NES continue uninterrupted protection A utbound Tara Off a Ad Blockng On D Sos on Subscription Service Purchase by 7 14 2005 Internet Security Auralog Inc 3710 E University Drive 1 Phoenix AZ 9 85034 888 388
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