AT&T SBC-420 User's Manual
Contents
1. 30 Viewing Caller ID Information 30 Viewing Caller ID Information of an Incoming 30 Viewing Caller ID Information of Simultaneous Incoming Calls 30 Call Waiting Caller ID 30 Stored Caller ID Records 31 Viewing Stored Caller ID Records 31 Information Other than the Caller s Name and Number may be Displayed 31 Dialing Using Caller ID Records 31 Deleting Caller ID Records 32 Deleting an Individual Caller ID Record 32 Deleting All Caller ID Records 32 DIRECTORY IBI eio s ER 32 Creating a New Directory Entry 32 Transferring a Caller ID Record to the Directory sites d de emen 33 Locating a Directory Record 33 To Scroll through the Alphabetical List of Directory Records 33 Locating a Directory Record by Jumpirig rote 33 Dialing a Directory Number 33 Deleting Directory Records 34 Deleting an Individual Directory Record 34 Deleting All Directory Records 34 Transferring a Number from LNR Last Number Redial to the Directory 34 2 Programming the Feature Keys Dialing Using the Feature Keys E Transferring a Number from LNR Last2. Line disturbance occurred during transmission DIALING USING CALLER ID RECORDS In addition to storing and displaying up to 200 Caller ID records phone numbers contained in those Caller ID records can be automatically dialed If you have programmed local and home area codes any numbers from within those area codes will be dialed WITHOUT the initial 1 and area code 1 Select the desired Caller ID record 2 Press 3 The 420 will automatically go off hook and speakerphone dialing will commence automatically The handset or the headset may be used to continue the call OR 1 Manually go off hook 2 Press DIAL 31 gt m D DIRECTORY CALLER ID DIRECTORY DELETING CALLER ID RECORDS TRANSFERRING A CALLER ID RECORD TO THE DIRECTORY DELETING AN INDIVIDUAL CALLER DELETING ALL CALLER ID The 420 allows Caller records to be transferred to the directory ID RECORD RECORDS n 1 Display the desired Caller ID record 6 Anew Directory record will be created 1 Press CALLER ID 1 Press CALLER ID automatically using the name and number 2 Locate the desired Caller ID record using 2 Immediately press ERASE without of the Caller ID record the buttons scrolling through the individual records Press ERASE The screen will prompt E 3 screen will prompt ERASE er 5 3 4 Press ERASE to confirm or END to abort 2 Press END to exit the CALLER
3. 1 While in the PROGRAM mode press the button until the following screen appears 3 Press SAVE to accept the setting 13 PROGRAMMING PROGRAMMING OPTIONS PROGRAM MING THE LINE USAGE Lines that are not used connected to the 420 must be turned OFF If lines are added later they can be turned ON For system feature operations like call transfer paging and intercom line one must be connected and common to all 420 extensions in the system NOTE Wi f a line is NOT connected to the 420 and the LINE USAGE is NOT turned OFF the LINE IN USE INDICATOR will flash 1 While in the PROGRAM mode press the button until the following screen appears Use the A V buttons to select the desired line 1 4 4 Press the P button to enter 5 Use the A Y buttons to turn the line on or T The LINE IN USE INDICATOR for the line will stop flashing and will not relight until the LINE USAGE is turned back on Repeat for the other lines PROGRAMMING OPTIONS The PRIME LINE is the line that the 420 attempts to use when going off hook when the phone is not ringing Line 1 is the default If the phone is ringing and you go off hook the 420 will answer the ringing line If more than one line is ringing the 420 will answer the line that was ringing first 1 While in the PROGRAM mode press the 3 Use the buttons to select the desired button until the following screen PRIME LINE ap
4. 9 40 4 ADDITIONAL PROGRAMMING TREE LINE USAGE Li USAGE Li USAGE Or Li USAGE Off Y Li USAGE Off Fr agrammed PRIME LIME RIME LIME I L AV select Pienter GROUP GROUP Programmed select L2 USAGE AV select Pienter La USAGE n AV select ZALET La USAGE Off V select ZALET L2 USAGE Off Progr amined Programmed GROUP Lis lect GROUP LIS GROUP GROUP PRI Progr amined RUTO MUTE PROGRAMMING TREE RUTO HUTE On AV SAVE RUTO MUTE RUTO MUTE Off Programmed Frogrammed Maximum Flash Time is 1 2 second 43 TWNOILIGAV E r lt HOLD REMINDER AREA CODES PROGRAMMING TREE HOLE On AV SALE HOLD REMINDER Ori Programmed HAC empty Enter digits SAVE RESET ALL Single unit installation multi unit installation with unique EXT HOLD REMIHOER Off V select ZALET HOLO Off Programmed 318 Programmed Multi unit installation with duplicating EXT i Press PROGRAM to select a unique EXT 44 FCC REQUIREMENTS 1 This equipment complies with Part 68 of the FCC rules On the bottom of this equipment is a label that contains among other information the FCC registration number and Ringer Equ
5. ANSWERING A SINGLE EXTENSION PAGE 22 AUTO M UTE OFF AT RECEIVING EXTENSION 2 o end the call simply hang up When an extension receives a page the phone will beep and the speakerphone will automatically be activated You can begin speaking or switch to the handset or headset MAKING AN INTERCOM CONFERENCE CALL AUTO MUTE ON AT RECEIVING EXTENSION When an extension receives a page the phone will beep and the speakerphone will be activated and the MUTE indicator will light To answer the page press MUTE and begin speaking The 5 d m 79 e lu zZ m 1 Make or answer a telephone call 2 Press INTERCOM and enter the number of the extension with which you want to conference handset or headset can also be used 3 When the extension answers press CONFERENCE to join all parties NOTE NOTE An intercom conference call cannot be placed on hold Wi f paged extension is in use or DND is on the paging station will hear a busy tone ROOM MONITOR The paging feature can be used as aroom monitor 1 Press PAGE followed by the extension number to be monitored 2 Activate MUTE by pressing MUTE so sounds on the monitoring side are not broadcasted 3 To end the monitoring press SPEAKER NOTE W An extension cannot be monitored if the AUTO MUTE feature is set to ON at that extension 28 29 CALLER ID CALLER ID Caller ID is a subscription service available from your telephone service
6. Cards 1 installed 2 spares Desk Wall Mount Bracket z E gt m 79 420 KEY FEATURES 420 KEY FEATURES CALLER LCD BACKLIT Used to view Caller ID information when more than Large multi function Liquid Crystal Display indicates telephone status and displays CALLER ID and DIRECTORY records page 6 ue NEW CALL MESSAGE WAITING one line is ringing INDICATOR PROGRAM Used to enter the program mode page 10 Indicates new Caller ID data or new telephone company voice mail page 21 5 z P l lt e E 2 v DND DO NOT DISTURB Silences the call and intercom ringers page 26 NAVIGATION KEYS Used to navigate CALLER ID records DIRECTORY records and Programming options 7 DIRECTORY lt gt WAITING SAVE Accesses the DIRECTORY database page 32 Used to program or change settings END DIRECTORY END ERASE Used to exit a mode Used to erase Caller ID or Directory records MSGW LIGHT CLEAR YAN CALLER ID Used to clear MESSAGE WAITING indicator Accesses the CALLER ID database page 31 CONFERENCE lt DIAL MSGW LIGHT CLEAR Adjust the handset headset speakerphone or ringer volume levels page 22 LINE SELECT KEYS SPEAKER Allows manual selection of lines 1 2 3 or 4 INTERCOM page 23 Call other 420 stations without using an outside line 2 COLOR LINE STATUS INDICATORS Me Shows status of telephone lines at a gla
7. Currant Date Install two screws into the wall using the template as a guide Purchase wood screws round e x head brass size 10 1 4 inch length Thread the telephone line cords through the channel T Station ID on the bottom of the unit CID New Caller ID Records All Caller ID Records CALLER ID DISPLAY Date of Call 19 Time of Call Record Number CL itGGO1 z Line Called 23195551212 Caller Number CONNECTING THE TELEPHONE BACK PANEL CONNECTIONS IN USE DISPLAY Power Jack LVLZAS LA POWER Number Called Call Timer cl Fe hoa Line 4 Data Port RJ11 Line 3 Data Port RJ11 New Caller ID Records All Caller ID Records Line 3 4 RJ14 Line 1 2 3 4 RJ61 or Line 1 2 RJ14 SIDE PANEL CONNECTIONS ose ea dH a 1 ccn r 1 D Caller Name GARY BIXBY Desk Mount Wall Mount P L D INSTALLING THE BATTERY The 9 volt battery not included is required for the telephone to operate when there is a power failure Use alkaline battery only See POWER FAILURE OPERATION on page 36 1 Remove the screw securing the battery compartment cover ms 2 Open the battery compartment cover by pressing the tab Zu 3 Install the battery as shown 4 Replace the battery compartment cover and tighten the screw Headset Jack INSTALLATION INSTALLATION CONNECTING THE TELEPHONE cont 1 Connect
8. LED will light on the button and indicating that the feature is ON will appear in place of EXT on the LCD When another extension attempts to intercom or page an extension on which DND is active the calling party will hear a fast busy tone TO DEACTIVATE DND 1 Simply press DND The LED will turn off and the telephone will ring and be available to intercom or page an extension 26 Calls on any 420 extensions are private Other 420 extensions cannot intrude on the call unless the extension user releases privacy TO DEACTIVATE CALL PRIVACY ALLOWING OTHERS TO JOIN CALL 1 While on a call press the LINE SELECT key A beep will sound indicating that privacy is released The LINE STATUS LED for the released privacy call will remain lit on the other extensions allowing others to join the call by simply pressing the LINE SELECT key N TO RESTORE CALL PRIVACY 1 Press the LINE SELECT key A double beep will sound indicating that privacy is restored 2 Any joined extensions will be dropped and the call will again be private Calls in progress on non 420 telephones common lines are not private and can be joined at any time by a 420 extension PAGING AND INTERCOM The PAGING and INTERCOM features require that LINE 1 be common to all 420 s in the system NOTE Only one paging or intercom call can be supported at one time When the paging intercom system is in use the INTERCOM indicator will light on all extensi
9. Number Redial to a Feature Key 36 Using a Headset 36 Power Failure Operation 36 Battery Low Indication 36 Troubleshooting sess 37 Programming Tree 39 FCC Requirements 45 INITIAL SETUP Congratulations You have purchased the 420 a versatile fully featured 4 line telephone The 420 is designed to work as a system phone when used with additional 420 telephones As a system the 420 supports advanced telephone features such as intercom paging and call transfer Up to twelve 420s can be connected as a system Plan your system before you install the telephones remembering the following requirements The 420 telephones communicate over Fach 420 in the system must be assigned the wire on line 1 Line 1 must be a unique EXTENSION NUMBER Valid common to all 420 telephones for the numbers are from 11 22 system features to operate Wi f multiple extensions will be installed The total length of telephone wiring install and program the extension connected to line 1 should not exceed numbers one at a time 600 feet The 420 is designed to support telephone company features including CENTREX Caller ID and Call Waiting Caller ID and other telephone company features require subscription to these services NOTES You must sub
10. OPTIONS TELEPHONE OPERATION RESETTING THE 420 NEW CALL MESSAGE WAITING INDICATOR The 420 can be reset to all factory default settings The EXTENSION ID NUMBER is reset to 22 The factory defaults are as follows LANGUAGE ENGLISH TIME 01 01 AM DATE 01 01 DAY SUNDAY EXTENSION ID 22 ALL RINGERS ON L1 L4 RINGERS ON MSGW LIGHT Off L1 L4 DELAY RING OFF LINE USAGE 1 4 ON PRIME LINE L1 LINE GROUP L04 AUTO MUTE ON TONE PULSE TONE FLASH TIME 6 seconds HOLD REMINDER ON In addition all AREA CODES all CALLER ID RECORDS and all DIRECTORY entries will be deleted NOTE See page 44 Programming Tree for additional Reset information 1 While in the PROGRAM mode press the Y button until the following screen appears 20 OFF There are no Voice Mail messages or new Caller ID records ON SOLID You have new CALLER ID records FLASHING You have new Voice Mail VOICE MAIL If you subscribe to telephone company voice mail the 420 supports the feature with Visual Message Indication VMI When new voice mail is received the MESSAGE WAITING NEW CALL indicator will flash and the display will indicate which line has received the new voice mail When voice mail is reviewed and deleted the light should automatically turn off See the IDLE MODE display in the DISPLAY diagram on page 6 TURNING THE MESSAGE WAITING INDICATOR OFF The light and display indication can be turned OFF manually in the PRO
11. AM button to exit the PROGRAM mode and begin using the 420 with the factory default settings see TELEPHONE OPERATION on pages 21 29 or you can program additional options NOTE more than one extension in a system is assigned the same ID number the phone will beep continuously Press PROGRAM to reassign a unique ID number Use the AY buttons to select an extension between 11 and 22 TURNING MESSAGE INDICATOR LIGHT OFF The light and display indication can be turned OFF in the PROGRAM MODE See page 21 Please note trhe MSGW feature cannot be turned off this feature amp imply turns the light off until you receive a new message 11 PROGRAMMING OPTIONS PROGRAMMING OPTIONS TURNING THE RINGERS ON OR OFF CHANGE THE RINGER TYPES cont The ringer for each of the 4 lines can be turned ON or OFF The default setting is ON 1 While in the PROGRAM mode press the button until the following screen appears 5 Use the AW buttons to change the setting to OFF PROGRAMMING 3 Use the buttons to select the desired ringer 1 4 4 Press the gt button to enter 1 Repeat for the other lines or select ALL SINGER OH OFF to determine setting for all 4 lines CHANGE THE RINGER TYPES There are 4 ringer tones or types that can be selected The default is 1 Changing the ringer types by line is useful if you want to distinguish which line is ringing audibly without having to see the LINE in
12. Connected PRV Private Line appears ET Tf PTE The chart below describes a system where all extensions have a private 4 line L4 L5 L6 L7 L8 L9 10 11111 12 11131141115 EXT 11 PRV EXT 12 EXT 13 EXT 14 EXT 15 EXT 16 EXT 17 EXT 18 EXT 19 EXT 20 EXT 1 EXT 22 PRV PRV PRV PRV PRV PRV PRV PAV AUTO INTERCOM ANSWER PRV If auto mute of one extension is set to OFF and it receives a page from another extension the PRV page call becomes an automatically answered intercom call PRV 16 17 PROGRAMMING PROGRAMMING OPTIONS The factory default dialing mode is TONE If your telephone company requires PULSE dialing change this setting If you use pulse dialing it is still possible to access tone services like bank by phone etc See TONE PULSE MIXED DIALING on page 26 1 While in the PROGRAM mode press the 3 Use the A V buttons to change the button until the following screen setting appears AV se CHANGING THE FLASH DURATION The default FLASH is set to 6 seconds This is suitable for most US telephone companies Older PBX s and international telephone companies might require different timing If PBX or flash features are not working properly contact the telephone company or PBX manufac
13. GRAM MODE 1 While in the PROGRAM mode press the 5 Press SAVE to accept the setting button until the following screen appears zai LIGHT 4 m r m 79 9 m AV 6 Repeat for the other lines 2 Press the button to enter OR 3 Use the AW buttons to select the desired line 1 While in the IDLE mode press ERASE 4 Press the p button to enter The LCD will display ALL MSGW LIGHT 2 Press ERASE again to turn the indicator off ALL MGW LIGHT TELEPHONE TELEPHONE OPERATION LINE STATUS INDICATORS The status of each line is indicated with a LED in the LINE SELECT keys Mode This Extension Other Extension Idle Off Off In Use Solid Green Solid Red On Hold Slow Green Slow Red Ringing Fast Green Fast Green POT in Use Slow Red Slow Red Transfer Slow Green Fast Green VOLUME CONTROL Volume levels for each of the three off hook modes and the telephone ringer can be independently set Once set the volume for each mode will be saved until a new setting is entered Corded Handset 4 levels Speaker 8 levels Headset 4 levels Ringer 4 levels OFF HOOK VOLUME 1 10 change the volume level for each mode press VOLUME or VOLUME when in that mode 2 A tone will sound when the highest or lowest setting is reached NOTE There is no tone when the highest speaker volume level is reached RINGER VOLUME 1 From the idle mode press VOLUME o
14. ID mode Press ERASE to confirm or END to abort 3 Press DIRECTORY If you wish to edit the new Directory record 4 Press SAVE as if to add a new entry use the lt 4 button to backspace T Press SAVE when done DIRECTORY The 420 will store up to 200 names and numbers in an alphabetical phone directory You may manually program each Directory record or you may transfer a Caller ID record into the Directory SF 5 Press CALLER ID to copy the last viewed CREATING A NEW DIRECTORY ENTRY Caller ID record into the DIRECTORY The maximum name length is 16 characters The maximum number length is 32 digits 1 Press DIRECTORY 5 Press SAVE when the name is complete LOCATING A DIRECTORY RECORD TO SCROLL THROUGH THE ALPHABETICAL LIST OF DIRECTORY RECORDS 1 From idle mode press DIRECTORY 2 Use the A Y buttons to scroll through the DIRECTORY entries MEE 6 Enter the telephone number using the LOCATING A DIRECTORY RECORD BY JUMPING 3 Press the appropriate keypad key to numeric keypad toggle through the letters and numbers T Press SAVE when done associated with that key For example 7 press the number 5 key to toggle among the letters J and L and the number 5 4 When the desired letter appears press the NOTE If you make a mistake while entering a name or button to manually move to the next number use the 4 button to backspace and character P
15. If the wiring is longer you may need to use a special filter device Contact the company from which you purchased the phone to obtain this filter Installation sites at greater distances from the telephone company central office may also experience network communication problems These problems include inability to make or receive intercom calls or inconsistent call transfers and paging If you are experiencing these problems a filter part number 3001 01 needs to be installed Contact the company from which you purchased the phone to obtain this filter USING A HEADSET Cannot Access Program Mode A dedicated HEADSET button on the 420 allows you to keep the headset plugged in and to only Wi ls the extension off hook You cannot program the phone and talk on it at the same time use it when desired 2 Press SAVE to save the name 4 Edit the phone number if you wish then press the FEATURE key to save the name and number into that location Telephone Does Not Ring Make sure the Do Not Disturb DND feature is not activated Make sure ringers are turned on f there are several non system phones the line that do not ring disconnect some of them If the INTERCOM light flashes but you do not hear a paging signal make sure the Do Not Disturb DND feature is not activated POWER FAILURE OPERATION If you subscribe to Telephone Company Voice Mail make sure the Delay Ring setting is not m I greater than the time
16. Initiate the first call 2 Place the first call on HOLD 3 Initiate the second call 4 Press CONFERENCE You will now be talking to parties on both lines 5 To end the conference call simply hang up NOTE W n some instances where the two parties joined by the 420 are a long distance away from their telephone company s central office these two far end parties might not hear each other very well If this occurs frequently it is recommended that the telephone company s 3 way calling service be used Call Waiting Caller ID records will not be displayed or logged during a 3 Way Conference Call Subscription to 3 way calling service is required TONE PULSE MIXED DIALING This feature is useful if your telephone service is PULSE and you need to use TONE dialing to access a special service This feature is only needed if you have programmed the TONE PULSE setting to PULSE mode 1 Dial the telephone number and wait for the line to connect 2 Press TONE on the key pad to temporarily change from PULSE dialing to TONE dialing 3 Dial the tone numbers such as automated menu choices 4 Hang up and the 420 automatically returns to the PULSE mode DND DO NOT DISTURB When DND is activated the 420 will not ring for an intercom transferred or regular telephone call Likewise the paging feature will also be muted allowing you to work undisturbed TO ACTIVATE DND 1 Press DND to activate the feature 2 The DND
17. LER ID IMPORTANT SAFETY INSTRUCTIONS INSTALLATION INSTRUCTIONS 1 2 3 4 SA Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines FETY PRECAUTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 3 4 7 8 9 10 11 13 14 15 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not place this product on an unstable cart stand or table The product may fall causing serious product damage Slots and openings in the cabinet and the back or bottom are provided for ventilation To protect it from overheating these openings must not be blocked or covered by placing the product on the bed sofa rug or other similar surface This product shoul
18. SBC 420 SEC Users Manual 206 SB 4 line Speakerphone with Caller ID In case of difficulities visit our service center at www sbctelephones com or call 800 400 5156 2006 Intelli h AE 4 re 4 For problems with installation or operation visit our web site at SBC is a trademark of AT amp T Knowledge Ventures L P www sbctelephones com or call 800 400 5156 Licensed to IntelliTouch Printed in China 2006 Intellitouch All rights Reserved SBC is a trademark of AT amp T Knowledge Ventures L P Licensed to IntelliTouch TABLE OF CONTENTS INITIAL SETUP Atro duct aA eas 3 Packing aes 3 ure 3 420 Key Features 4 420 Display iet etel 6 Installing the Battery 6 INSTALLATION Desk Wall Mounting Bracket 7 Connecting the Telephone 7 Back Panel Connections 7 Side Panel Connections 7 Two RJ14 2 Line Telephone Jacks 8 One RJ61 4 Line Telephone Jack 8 INITIAL PROGRAMMING To Enter the Program Mode 10 To Exit the Program Mode 10 Setting the 10 Setting the Time and Date 10 Setting the Extension ID 11 Setting Message Waiting Indicator On Off 11 PROGRAMMING OPTIONS Turnin
19. ar a fast busy tone ANSWER A TRANSFERRED CALL The extension receiving the transferred call will sound a fast ring The line indicator for the transferred call will flash rapidly to inform the call recipient which line to pick up 1 your phone rings the distinctive transfer ring simply go off hook to take the call NOTE Any extension can answer a transferred call by simply pressing the line select button for the call being transferred HOLD Places the current call on HOLD Both parties cannot hear each other when HOLD is engaged TELEPHONE TO PLACE A CALL ON HOLD 1 Press HOLD 2 The LINE INDICATOR will flash regular to indicate that the call is on Hold TO RELEASE A CALL ON HOLD 1 Press the flashing LINE button or pick up another phone on the same line 2 The call will be released from hold Any 420 extension in a system can take a call off hold NOTES f the Hold Reminder is programmed ON an audible reminder will alert you that the call has been left on hold for more than 3 minutes Wi If call has been on hold for more than 20 minutes the unit will automatically disconnect the call 24 TELEPHONE OPERATION Disables the microphone on the 420 handset headset and speakerphone This is useful for private conversations in the middle of a call TO MUTE A CALL 1 Press MUTE 2 The MUTE INDICATOR will light to indicate that the 420 has been muted TO RELEASE MUTE 1 Press MUTE 2 Mute
20. call but wish to make an outgoing call press the LINE SELECT button of a non ringing line RECEIVING CALL WAITING CALLS If you subscribe to Call Waiting and a call is received on a line in use for another call you will hear a beep to indicate the presence of a Call Waiting call If you subscribe to Call Waiting Caller ID the Caller ID information will appear on the display To answer the call waiting call either press FLASH or enter the CENTREX call waiting command for example 99 on the desk station To simplify CENTREX operation you can program the command into one of the feature keys Refer to your CENTREX manual for the correct command sequence 23 TELEPHONE OPERATION Calls answered at one extension can be transferred to any available extension in the system TO TRANSFER A CALL 1 While off hook press TRANSFER followed by the extension to which the call is to be transferred 2 The call will automatically be placed on hold at the transferring extension 3 Hang up NOTES f a call is transferred and not answered by the intended recipient an alert tone will sound every 3 minutes Hold Reminder is programmed ON After 20 minutes without being answered the call will automatically be dropped an extension number is not entered within 10 seconds the call will remain on hold and the display will return to idle mode DO NOT DISTURB is activated at the receiving extension the calling party will he
21. d never be placed near or over a radiator or heat register This product should not be placed in an enclosed environment unless proper ventilation is provided Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by animals or persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product Take it to a qualified serviceperson when service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect re assembly can cause electric shock when the appliance is subsequently used Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in
22. damage and will often require extensive work by a qualified technician to restore the product to normal operation E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak while near the leak You should use ONLY the power adapter supplied with your telephone SAVE THESE INSTRUCTIONS Technical Specifications Power Source Base Unit Adapter M N 140 Output 12VDC 400mA FCC Registration No See bottom underside of the unit Ringer Equivalence See bottom underside of the unit Battery Type 9 Volt Lines 4 Analog POTS Handset Amplification OdB to 12dB 4 levels Jacks RJ61USOC L1 L2 L3 L4 RJ14 L3 L4 2XRJ11 L3 L4 Headset Jack 2 5mm Jack The unit is hearing aid compatible Design and specifications are subject to change without notice Feature Specifications Caller ID with Call Waiting Type 2 Message Waiting Indicator FSK Feature Keys Autodialers Centrex 20 Q 32 digits Directory Records 200 Q 32 digits Caller ID Records 200 LCD English Spanish 4 lines x 16 characters Backlit Speakerphone Half Duplex 3 way Conference Clock Call Timer Tone Pulse Mixed Tone Pulse Dialing Hash 600ms 100ms 1200ms Distinctive Ring Compatible Non KSU Fea
23. dicators on the telephone itself 1 While in the PROGRAM mode press the 2 Press the P button to enter button until the following screen appears Use the AY buttons to select the desired line 1 4 4 Press the button to enter 6 Press SAVE to accept the setting 5 Use the AW buttons to select the ringer T Repeat for the other lines type As you scroll through the types a sample of the actual ringer will be heard 5 e 0 gt SETTING THE DELAY RING The DELAY RING is useful in installations where all 4 lines are common square and a receptionist is answering all calls Each extension would activate the DELAY RING for the desired period of time except for the receptionist Incoming calls would ring at the receptionist extension ONLY for the DELAY RING time If the receptionist doesn t answer after that time other extensions would begin to ring By varying the delay ring time a hierarchy of back up for the receptionist can be defined Most ring cycles are 6 seconds per ring So to delay for two rings program 12 seconds For three rings program 18 seconds and so on Programming is in two second increments The default is DELAY RING OFF NOTE TO VOICE MAIL SUBSCRIBERS you set the DELAY RING for LONGER than the number of rings that the voice mail waits before answering the phone will never ring 2 Use the AW buttons to change the desired ring delay
24. e Do Not Disturb feature is activated at the extension you are calling Line Lights Remain On When No Line is Connected Make sure the system is programmed for that line to be off See Programming the Line Usage in PROGRAMMING OPTIONS See pg 14 Make sure that your Line Groups are programmed properly See Programming Line Groups Private Line in PROGRAMMING OPTIONS See pg 16 Disconnect all other devices fax modem credit card reader etc from any lines connected to your phone These devices can interfere with the system s data links Operation During a Power Failure A9 volt battery must be installed for power failure operation See pg 36 No Call Waiting Caller ID Information While on a Call You must subscribe to combined Caller ID with Call Waiting as a single service to see Call Waiting information Call Waiting Caller ID records will not be displayed or logged during a 3 Way Conference Call Display Screen is Blank Make sure the power cord is connected to both the phone and an electrical outlet that is not controlled by a wall switch Verify that the AC outlet is working by plugging a lamp etc to test No Caller ID Information Received Subscription to Caller ID service is required Caller ID information is transmitted by the telephone between the first and second rings If you answer a call before the second ring the Caller ID information may not be displayed Call Waiting Ca
25. g the Ringers On or Off 12 Change the Ringer Types 12 Setting the Delay Ring 13 Programming the Line Usage 14 Setting the Prime Line 15 Programming Line Groups Private Line 16 Setting Auto Mute 17 Auto Intercom Answer 17 Setting Tone Pulse Dialing 18 Changing the Flash Duration 18 Changing Hold Reminder 19 Programming Area Codes 19 Resetting the 420 20 TELEPHONE OPERATION New Call Message Waiting Indicator 21 Voice 5 a nite 21 Turning the Message Waiting Indicator Off dete ene 21 Line Status Indicators 22 Volume Control sss 22 Off Hook 22 Ringer Volume 22 Making Telephone Calls 23 Prime tote o d 23 Receiving Telephone Calls 23 Receiving Call Waiting Calls 23 Transferring Calls sess 24 To Transfer a Call 24 Answer a Transferred Call 24 Hold rtt rrr 24 To Place Cal
26. is released and the call can be resumed FLASH FEATURE Used to answer a call waiting call or to activate a telephone company feature The FLASH command can be programmed into the one touch FEATURE KEYS and the DIRECTORY dialing sequences REDIAL LAST NUMBER REDIAL Automatically dials the last number called up to 32 digits in length 1 Press REDIAL OR 2 The 420 will automatically go off hook using the speakerphone 4 m raa m 29 x 9 m 1 Go off hook manually 2 Press REDIAL The number stored in the Last Number Redial memory can be transferred to the Directory see page 34 or a Feature Key see page 36 AUTO REDIAL The 420 can automatically redial a busy number It will make 10 attempts at 30 second intervals 1 Press REDIAL AUTO REDIAL twice within 3 seconds The AUTO REDIAL LED will flash and the speakerphone will go off hook on the prime line if available The MUTE light comes on 2 To end the Auto Redial and talk to the party you are calling press SPEAKER HEADSET or lift the handset NOTE The LED will flash slowly between dialing attempts and rapidly during the actual dialing to alert you that the Auto Redial mode is active 25 X Lu HF TELEPHONE OPERATION TELEPHONE OPERATION 3 WAY CALL CONFERENCING CALL PRIVACY EXTENSION CONFERENCING The 420 allows you to bridge a call between any two lines to establish a 3 way conference call 1
27. it takes for Voice Mail to answer See pg 13 Incoming calls can be received the phone will ring and outgoing calls can be made on all four lines using the handset or headset An optional 9 volt battery must be installed for power failure operation The speakerphone will not function during a power failure Telephone Handset is Dead Make sure the coiled handset cord is plugged into the HANDSET jack not the HEADSET jack The Caller ID database and the Directory database are stored in non volatile memory and will not See pg 7 be affected during a power failure Intercom Paging Signal Not Received BATTERY LOW INDICATION Make sure you have programmed your extension number correctly Line 1 must be connected at all extensions and must be the same telephone number line for Page and When the back up battery becomes old or weak the word BRTT will appear on the display Intercom to work properly Make sure the Do Not Disturb feature is turned off at the extension you are calling Cannot Join a Conversation in Progress The PRIVACY feature prevents another extension on the system from interrupting a Replace the battery as described in INSTALLING THE BATTERY on page 6 conversation Press the LINE button to release privacy NOTE W Use only ALKALINE batteries ER z 2 2 lt 36 37 E P4 Q lt TROUBLESHOOTING Error Tone Fast Busy Signal Heard When Making an Intercom Call Th
28. ivalence Number REN for this equipment If requested provide this information to your telephone company 2 The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called In most but not all areas the sum of the RENs of all devices should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area 3 If your telephone causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will be advised of your right to file a complaint with the FCC 4 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so as to give you an opportunity to maintain uninterrupted service 5 lf there is a problem with this unit the telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning 6 Repairs can only be made by the manufacturer or an authorized service agency Unauthorized repairs void regist
29. l on Hold 24 To Release a Call on Hold 24 MU dee Eee test ta 25 Te M te a Calla l 25 To Release Mute naa 25 25 Redial Last Number Redial 25 Auto Redlalu 25 3 Way Call Conferencing 26 Tone Pulse Mixed Dialing 26 DND Do Not Disturb 26 To Activate DND 26 To Deactivate DND 26 Call Privacy Extension Conferencing 27 To Deactivate Call Privacy 27 To Restore Call Privacy 27 Paging and Intercom 27 Paging All Extensions a 27 Answering a System Wide Page 27 Paging a Single Extension 28 Answering a Single Extension Page 28 Auto Mute Off at Receiving Extension 28 Auto Mute On at Receiveing Extension 28 TABLE OF CONTENTS TELEPHONE OPERATION Room 0 00 Making an Intercom Call i Answering an Intercom Call 29 Making an Intercom Conference Call 29 CALLER ID Caller Disi cto ace t tte 30 The Caller ID Display
30. ller ID records will not be displayed or logged during a 3 Way Conference Call MESSAGE WAITING NEW CALL Light Flashes Make sure you have deleted all messages on all lines t may be a false indicator from the Central Office To clear see Turning the Message Waiting Indicator On Off in ADDITIONAL FEATURES 38 PROGRAM AV zels TIHEDATE EXTEHSIOH H PROGRAMMING TREE LAHGUAGE Spanish LRHGLIFIGE IDIOMA English Espa ol Frogrammegd Frogramagdo DAY OF MEEK unday Frogrammegd Frogrammegd TWNOILIGAV PROGRAMMING TREE PROGRAMMING TREE MSc LIGHT Li Maul LIGHT Lz LIGHT AV select ect scd L3 L4 Pienter Li RINGER TYFE L2 RINGER L3 L4 L1 MSGW LIGHT OFF Li MSGi LIGHT LZ LIGHT OFF OFF Li RINGER Lz RINGER Type 2 AV select Programmed Programmed Li RINGER TYPE L2 RINGER Type Tupe AV select SALET Lz RIHGER Tupe d V select RINGER Li RIHGER Lz RINGER OMH Hes L3 L4 Pienter Li RINGER Le RINGER Type 4 Type 4 Li RIHGER ON OFF be niat Programmed Programmed Li RINGER OH OFF 12 RINGER OHA DELAY DELAY Off PP Maximum Delay Ring 30 sec DELAY RING DELAY RIHG Off Li RINGER OM OFF Off Programmed Programmed Programmed Progr amma ES is
31. nactivity The PROGRAM options are structured like a tree see Programming Tree page 39 The A Wkeys are used to navigate options The programming tree is a loop that returns to the first option as you navigate up or down SETTING THE LANGUAGE The default language is English 1 Press PROGRAM 3 Press the button to enter 4 Use the AW buttons to select the desired language 5 Press SAVE when done SETTING THE TIME AND DATE 1 While in the PROGRAM mode press the W button until the following screen appears INITIAL PROGRAMMING Use the buttons to select the correct HOHTH Use the buttons to select the correct date Press SAVE to accept your settings and advance to the Use the buttons to select the correct hour ONO oO Press SAVE to accept your settings and advance to the MINUTES 9 Use the A Y buttons to select the correct minutes 10 Press SAVE to accept your settings and advance to Ff 11 Use the buttons to select AM or PM 12 Press SAVE to accept your settings and advance to DAY OF 13 Use the AW buttons to select the correct day 1 4 Press SAVE to accept your settings 5 e 0 gt SETTING THE EXTENSION ID 1 While in the PROGRAM mode press the button until the following screen appears 4 Press SAVE to accept your choice 5 Initial programming is now complete You can press the PROGR
32. nce ss HEADSET A Es Answer or make calls without lifting the handset page 36 Initiates 3 Way conference calls page 26 Used to dial CALLER ID and DIRECTORY a e ii numbers pages 31 33 TRANSFER Calls can be transferred from one 420 extension to another FLASH TRANSFER CONFERENCE PAUSE REDIAL REDIAL LAST NUMBER REDIAL FLASH FEATURE FEATURE AUTO REDIAL Automatically dials the last number called page 25 Used to access telephone company features page 25 2 uc 3 AUTO REDIAL PAGE ALL Automatically dials the last number called up Page all 420 stations simultaneously page 27 5 x 6 wo to 10 times at 30 second intervals page 25 PAUSE Allows a pause to be inserted in a dialing Page individual 420 stations page 28 8 w gw sequence page 32 we FEATURE KEYS VOLUME KEYS O orer Store multi function autodial numbers page 35 H speaken SHIFT MUTE HOLD Programs and dials Feature Keys page 35 Turns off the 420 microphone The receiver stays on Places or releases SPEAKER PHONE and calling party can still be heard page 25 a call on hold Answer or make calls hands free page 23 page 24 4 5 INITIAL SETUP INSTALLATION DESK WALL MOUNTING BRACKET 5 IDLE MODE The 420 desk wall bracket is factory configured in the DESK position To convert to wall e mounting slide the bracket as shown Rotate and replace the bracket in the WALL position
33. o which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes made by the user not approved by the manufacturer can void the user s authority to operate the equipment This product is hearing aid compatible 45 gt s a lt r Technical Specifications FCC Registration No See bottom underside of the unit Ringer Equivalence See bottom underside of the unit Lines 4 Analog POTS Jacks RJ61 USOC L1 L2 L3 L4 RJ14 L3 L4 2XRJ11 L3 L4 Headset Jack 2 5 mm Jack Power Source Base Unit Adapter M N 140 Output 12VDC 400mA Battery Type 9 Volt Handset Amplification 0dB to 12dB 4 levels The unit is hearing aid compatible Design and specifications are subject to change without notice Feature Specifications Caller ID with Call Waiting Type 2 Message Waiting Indicator FSK Feature Keys Autodialers Centrex 20 32 digits Directory Records 200 32 digits Caller ID Records 200 LCD English Spanish 4 lines x 16 characters Backlit Speakerphone Half Duplex 3 way Conference Clock Call Timer Tone Pulse Mixed Tone Pulse Dialing Flash 600ms 100ms 1200ms Distinctive Ring Compatible UZ635AT Non KSU Features Intercom Paging Call Transfer Networking Requirements Common Line 1 600 feet maximum 420 M1S1 10 01 Printed in Taiwan 4 LINE SYSTEM TELEPHONE WITH SPEAKERPHONE AND CALL WAITING CAL
34. ons in the system PAGING ALL EXTENSIONS All extensions can be paged simultaneously by any 420 in the system 1 Press PAGE ALL The INTERCOM and SPEAKERPHONE indicators will light 2 Lift the handset activate the headset or simply speak into the built in speakerphone microphone 3 To end the page hang up the phone by pressing SPEAKER HEADSET or return the handset to the cradle ANSWERING A SYSTEM WIDE PAGE When extension 12 intiates a system wide page every idle 420 in the system will have the following display 4 m raa m 79 x 9 m 27 TELEPHONE OPERATION TELEPHONE OPERATION ANSWERING A SYSTEM WIDE PAGE cont Any 420 in the system can answer the page and talk to the paging station 1 Press INTERCOM followed by the number of the extension you wish to call 1 Press PAGE to answer You can use the speakerphone headset or handset to converse 2 10 end simply hang up NOTE Only one extension can answer a system wide page at a time 2 The extension you called will hear the intercom ring and the display will indicate which PAGING A SINGLE EXTENSION an 1 Extension 22 presses PAGE then enters 2 Extension 11 receives the page 11 to page extension 11 NOTE Wi f the extension being called is in use or DND is a busy ring will be heard ANSWERING INTERCOM CALL 1 Press INTERCOM speakerphone will activate and you can begin speaking The handset
35. pears l 5 2 Q 0 gt PROGRAMMING PROGRAMMING OPTIONS PROGRAMMING OPTIONS The 420 system can support up to 12 extensions and 15 lines This is possible by using line 4 1 While in the PROGRAM mode press the 3 Use the AY buttons to change the LINE for line groups This allows additional lines to be shared by extensions The 420 must be Y button until the following screen GROUP programmed for line groups for the system functions to operate properly The chart below appears describes a typical line group application using eight lines PP LINE GROUP Department Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Line 7 Line 8 Reception e e e e E Sales e e e e 3 e e e e e e e e Credit e e e e 5 e e e e e e e e Warehouse e e e e e e e e SETTING AUTO MUTE e When set to ON auto mute feature automatically mutes the microphone of an extension Vice President EXT 21 e e e PRV receiving a paging call Setting this feature to OFF allows the paging party to immediately hear President ET2 e e e PRV the paged extension This setting is useful as a ROOM MONITOR and for automatic hands free communication See PAGING A SINGLE EXTENSION on page 28 Calls can only be transferred between extensions sharing the same line group Line 7 and 8 are m private and calls cannot be transferred to any other extension 1 While in the PRUGRAMI mode pressthe 3 MAN button until the following screen setting Line
36. provider and is required for the Caller ID features to operate To receive Caller ID information for a Call Waiting call you must subscribe to the combined Call Waiting Caller ID service from your telephone service provider Even if you subscribe to both Caller ID and Call Waiting services separately it is possible that you are not subscribed to the combined service The 420 will store and display on demand the 200 most recent caller ID records THE CALLER ID DISPLAY Date of Call Record Number Caller Name Time of Call Line Called Caller Number VIEWING CALLER ID INFORM ATION VIEWING CALLER ID INFORMATION OF AN INCOMING CALL During an incoming call the name and telephone number of the caller if available will display on the LCD The information is received by the 420 between the first and second ring NOTE you answer a call before the second ring the Caller ID information might not be displayed Call Waiting Caller ID records will not be displayed or logged during a 3 Way Conference Call VIEWING CALLER ID INFORMATION OF SIMULTANEOUS INCOMING CALLS When multiple lines are ringing you can view the Caller ID information for each line by pressing CALLER to toggle the display between the Caller ID information for each ringing line CALL WAITING CALLER ID If you subscribe to Call Waiting Caller ID combined service the 420 will display the Caller ID information if available from the Call Waiting call
37. pt ERASE programming steps below 9 Press ERASE to confirm or END to abort 1 Press the desired FEATURE key If you are When the desired letter appears press the programming the second memory p button to manually move to the next DELETING ALL DIRECTORY RECORDS locations press SHIFT followed by the character Pressing the gt button twice will FEATURE key 1 Press DIRECTORY ey insert a space hen th i lete 2 Immediately press ERASE without scrolling through the individual records 9 Press SAVE when the name is complete 3 The screen will prompt EFF 4 Press ERASE to confirm or END to abort NOTE the FEATURE key is not empty press ERASE twice to delete the existing name and number 6 Enter the telephone number using the TRANSFERRING A NUMBER FROM LNR a Key te bodiemeniha the numeric keypad name LAST NUMBER REDIAL TO THE DIRECTORY The 420 allows the number stored in the Last Number Redial memory to be transferred to the Directory 4 Press REDIAL to copy the phone number 1 Press DIRECTORY py ne p 3 Press the appropriate keypad key to T Press the FEATURE key again when done MENFE from the LNR A confirmation tone will DIRECTOR Sound toggle through the letters and numbers If you are programming the second associated with that key For example memory press SHIFT followed by the press the number 5 key to toggle FEATURE key to finish among
38. r VOLUME until the desired ringer level is heard 22 TELEPHONE OPERATION MAKING TELEPHONE CALLS Incoming and outgoing calls can be made using the handset headset or speakerphone modes Switch between off hook modes as follows Handset to headset press HEADSET Handset to speakerphone press SPEAKER Headset to handset lift the handset Headset to speakerphone press SPEAKER Speakerphone to handset lift the handset Speakerphone to headset press HEADSET PRIME LINE When line is set as the PRIME LINE the 420 will attempt to seize this line when the phone is taken off hook If the PRIME LINE is not available when the phone goes off hook the next available line will be selected If all lines are in use an error tone will be heard and no line will be Seized The PRIME LINE selection can be overridden simply by pressing the LINE SELECT button If the line selected is free the speakerphone will be automatically activated If the line is in use the line will not be seized RECEIVING TELEPHONE CALLS A call can be manually answered by pressing the LINE SELECT button for the ringing line The speakerphone will turn ON and the call will be answered E m aa m 79 9 m If the phone is ringing and is taken off hook the ringing line will be answered If more than one line is ringing the line that was ringing first will be answered If the phone is ringing and you do NOT wish to answer the
39. ration and warranty Contact seller or manufacturer for details of permissible user performed routine repairs and where and how to have other than routine repairs made 7 This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility commission or corporation commission for information Jacks USOC RJ61 RJ14 2X RJ 11 Ringer Equivalence See bottom underside of the base unit NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that t
40. ressing the button twice will erase DIALING A DIRECTORY NUMBER inserta space 1 Select the desired Directory record To jump immediately to the Directory listings beginning with a selected letter 1 Press DIRECTORY 2 Press the keypad key associated with the desired letter and continue pressing the key until the desired letter is displayed m 9 9 lt 3 The display will jump to the first Directory listing beginning with the chosen letter To add a PAUSE or a FLASH to a Directory dialing sequence press the appropriate button while 2 Press DIAL The telephone will automatically go into speakerphone mode and dialing will entering a telephone number The letter F will be displayed to indicate a PAUSE and F a commence automatically The handset or the headset may be used to continue the call FLASH 32 33 DIRECTORY DIRECTORY ADDITIONAL FEATURES DELETING AN INDIVIDUAL DIRECTORY RECORD Ten FEATURE keys can store twenty names and phone numbers or commonly used CENTREX or other telephone company features These one touch dial locations can be programmed and 1 Press DIRECTORY dialed by pressing the desired FEATURE key and or SHIFT key 2 Locate the desired record using the Y buttons or by jumping Maximum capacities name 16 characters number 32 digits 3 Press ERASE Write the information you want to store on the FEATURE key index card before your perform the 4 The screen will prom
41. s During a phone call you will hear a beep to indicate the presence of a Call Waiting call Shortly afterward the Caller ID information will appear on the LCD To answer the call waiting call either press FLASH or enter the CENTREX call waiting command for example 99 on the desk station To simplify CENTREX operation you can program the command into one of the feature keys Refer to your CENTREX manual for the correct command sequence If you do not answer the call the calling party will hear the phone continue to ring If you subscribe to voice mail the incoming call will be answered by voice mail 30 CALLER ID The 420 will store the 200 most recent Caller ID records Caller ID records are numbered sequentially in the order in which they are received When the memory is full the oldest record will be deleted automatically each time a new record is received VIEWING STORED CALLER ID RECORDS 1 Press CALLER ID to enter the Caller ID database The LCD will display the number of CID records 2 Use the A Y buttons to scroll through the stored caller ID records 3 Press END to exit or wait 20 seconds and the LCD will revert back to the IDLE MODE INFORM ATION OTHER THAN THE CALLER S NAME AND NUMBER MAY BE DISPLAYED Display Meaning Private Mame The other party is blocking name information The other party is blocking telephone number information Your phone company is unable to receive this caller s name or number
42. scribe to the combined service of Call Waiting and Call Waiting Caller ID to use the Call Waiting Caller ID feature Check with your local telephone company for service availability DSL service on line 1 or 2 may interfere with system communications Use line 3 or 4 for DSL PACKING LIST Please take a moment to locate and identify the components shipped with your Telephone Enclosed within the packaging Executive Telephone Set 2 Telephone Line Cords long Handset 1 Line Cord short Handset Cord Owner s Guide AC Adapter TERMS CID Caller Identification or Caller ID EXTENSION An individual 420 telephone having a unique extension number IDLE MODE Extension not is use OFF HOOK Going off hook refers to lifting the handset activating the speakerphone or pressing the headset button for the purpose of making or answering a call When the phone is successfully taken off hook a telephone line will be seized in which either an incoming call is answered or a dial tone heard VMI Visual Message Indication POT Plain old telephone refers in so far as this manual is concerned to a non 420 type telephone A POT can be connected to any line shared by a 420 system but cannot utilize the 420 system features such as intercom paging or call transfer SYSTEM Up to twelve 420 telephones connected with a common line 1 each having a unique extension number between 11 and 22 W 3 Feature Key Index
43. the 420 to the telephone wall jacks as shown in the illustrations below 2 Connect the handset cord 7 E a Two RJ14 2 Line Telephone Jacks 3 Connect the power adapter Make sure that the outlet into which you plug the AC adapter is not controlled by a wall switch c 79 Line 1 2 Line 3 4 Electrical Outlet 4 When power is connected the display will indicate initialization This process will take about 8 seconds 5 The initial display will appear The default extension ID is 22 NOTE you are using a single cable to connect all 4 lines you must use a USOC RJ 61 cable DO NOT USE a RJ 45 568Bg data cable Jack 3 4 Jack 1 2 3 4 NOTE W First connect the Line 1 2 RJ14 cable included to the Line 1 2 3 4 RJ61 jack on the back panel of the 420 Then connect the Line 3 4 RJ14 cable included to the Line 3 4 RJ14 jack One RJ61 4 Line Telephone Jack Line 1 2 3 4 Electrical Outlet NOTE W Connect the Line 1 2 3 4 RJ61 cable not included to the Line 1 2 3 4 RJ61 jack on the back panel of the 420 8 9 lt tc S INITIAL PROGRAMMING TO ENTER THE PROGRAM MODE You are now ready to begin configuring the extension using the PROGRAM mode Press PROGRAM to enter TO EXIT THE PROGRAM MODE Press END to exit the PROGRAM mode Going off hook will also exit the PROGRAM mode The PROGRAM mode will also automatically exit after 20 seconds of i
44. the letters J K and L and 8 A confirmation ring will sound the number 5 NOTE f you make a mistake while entering a name or I number use the 4 button to backspace and 5 Edit the phone number if you wish then erase press SAVE to finish 2 Press SAVE to enter the Program mode DIALING USING THE FEATURE KEYS 3 Enter the name then press SAVE to proceed 1 off hook 2 Press the desired FEATURE key To dial the second memory press SHIFT followed by the FEATURE key gt gt E 34 35 ADDITIONAL FEATURES TROUBLESHOOTING During Initial Set up the Phone Beeps Continuously TRANSFERRING A NUMBER FROM LNR Make sure that each 420 in the system is assigned a unique EXTENSION NUMBER between LAST NUMBER REDIAL TO A FEATURE KEY 11 and 22 The 420 allows the number stored in the Last Number Redial memory to be transferred to a Intercom Page All Privacy and or other system features do not work properly FEATURE key uh DSL service can interfere with communication between Executive Series telephones Usage 1 Follow steps 1 2 under PROGRAMMING Press REDIAL to the phone number should be restricted to Line 3 or 4 and a filter provided by the DSL provider should be THE FEATURE KEYS on page 35 from the LNR to the LCD installed Make sure the total length of wiring used your system is less than 600 feet
45. turer to obtain the correct FLASH TIME FLASH TIME can be set from 1 seconds to 1 2 seconds in 1 second increments 1 While in the PROGRAM mode press the 3 Use the Y buttons to change the Y button until the following screen setting appears FLASH TIME PROGRAMMING OPTIONS The 420 can be set to sound an alert tone when a call has been left on hold for more than 3 minutes The default setting is HOLD REMINDER ON 1 While in the PROGRAM mode press the Use the AW buttons to change the button until the following screen setting appears PROGRAMMING AREA CODES The 420 be programmed with six area codes 1 HOME and 5 LOCAL The 420 will use these area codes to determine how to dial Caller ID numbers LOCAL and HOME area codes will not be dialed when calling a number stored in a Caller ID record When numbers are transferred from the Caller ID database to the DIRECTORY see TRANSFERING A CALLER ID RECORD TO THE DIRECTORY on page 33 local and home area codes will NOT be transferred to allow correct dialing If you must dial your home area code when dialing locally program 000 as your home area code 1 While in the PROGRAM mode press the Use the numeric keypad to enter your button until the following screen HOME AREA CODE appears HAC 5 Repeat for to 5 LOCAL AREA CODES 19 5 e 0 gt PROGRAMMING PROGRAMMING
46. tures Intercom Paging Call Transfer Networking Requirements Common Line 1 600 feet maximum UZ635AT 420 M1S1 10 12 01 Printed in China
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