AT&T NORTEL BCM50 User's Manual
Contents
1. Issue 0 7 Page 5 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide December 12 2007 Further explanation for software release in 4 1 and VoIP trunk licenses in 4 2 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual L Property and or AT amp T affiliated companies All other marks contained herein ar the property of their respectiv owners Issue 0 7 Page 6 of 37 AT amp T IP Flexible Reach Service Nortel BCMS0 Release 3 0 SIP Configuration Guide 2 Special Notes Emergency 911 E911 Services Limitations While AT amp T IP Flexible Reach services support E911 911 calling capabilities in certain circumstances there are significant limitations on how these capabilities are delivered Please review the AT amp T IP Flexible Reach Service Guide in detail to understand these limitations and restrictions Calling Number Restricted Private not supported For calls from BCM to AT amp T the calling party number cannot be marked as restricted This function is not supported BCM Soft Phones not currently supported Nortel BCM soft phones are not currently supported with the AT amp T IP Flexible Reach Service 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks cont2. Application Resources Media Gateways Expansion 1 Empty Telephony Expansion 2 Empty a Data Services a E Balad Applications saa aan IN RAI RN aN mE Aa nes Do ah amt enado tahe E Neamt tht aaa Figure 13 Selecting IP Trunk Module Routing Table IP Trunk Settings H323 Settings H323 Media Parameters SIP Settings Sip Proxy SIP Media Parameters Optional IP Address for conan 1352528135 X IP Address Route all calls using proxy Fi Port MCDN Protocol None v SIP Proxy Outbound Proxy Table Name lip Address Port Load balancing Weight Keep alive ed anie SNA Pte nat A amma AMAA Ann Ape e h Are ANR Mae a ome Me MN mat th aA mm Matte AAA a A A Figure 14 Sip Proxy Parameters AAA atad 4 3 1 Failover to Secondary AT amp T IP Border Element 1 PBE 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 21 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Backup to a secondary AT amp T IP Border Elements is supported on the BCM50 using the SIP OPTIONS keep alive approach The BCM50 will send SIP OPTIO
3. E C Resources santan Mid Reem am ie sai w S Telephony q C Global Settings Sets Lines Loops Scheduled Services S Dialing Plan General DNs Public Network e Private Network MER RinaGroups n a i Call Security op LD OCI RR CM A nm met A A nn tmnt E E E E E E E E E TEETE EE dte etn Menem Of Figure 12 ASEN Code to Access IP Trunk Routes Add a ag re Pee Artes bettie i 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 20 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 4 3 SIP Proxy Parameters Under Configuration gt Resources gt Telephony Resources Select module type IP Trunks and click on the Sip Proxy tab see figures below Populate the Domain as the IP address of the AT amp T IP Border Element File View Metwo Session Tools Help A exit YG disconnect By Refresh Auto retre Task Navigation Panel Telephony Resources Configuration Administration Modules Welcome gt a E System Module type Administrator Access TERR IPS duonlication Sets 5 S Resources
4. S sets poo Pubic 2000478 es a a Lines a T Dretg 2000 Public 2000 None 4 Active Physical Li 143 Line143 2000 Public 2000 None gt Active VolP Lines 111 44 Linet44 2000 Public 2000 None Lopatins 145 Linet45 2000 Public 2000 None inactive Lines Al Lines 146 Line146 2000 Public 2000 None Loops 147 Line147 2000 Public 2000 None Mi Scheduled Services lt E C Dialing Plan 3 Ring Groups 3 E Call Security Hospitality z z Hurt Groups Details for Line 141 Call Detail Recording P type rd rererwere s Tarne Amt stinthnst natin A i Aca ss Aaa ao doi a ee pee ae AAAA buski Figure 21 Display DID on IP Set LCD 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 28 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Additionally all telephone sets that need to access the VolP trunks needs to be configured with the designated Line Pool code n our example we defined BlocA as the code to access the VOIP trunks See figure 19 below File View MNetworl Task Navigation Panel Configuration Administration Welcome System a Administrator Access a Resources S S Tel
5. 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all Intellectual marks contained herein ar r other AT amp T marks contained herein are trademarks of AT amp T Property and or AT amp T affiliated companies All other the property of their respective owners Issue 0 7 Page 15 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 16 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Under Configuration gt Telephony gt Dialing Plan gt General we define the DN length to 4 digits File View Network Session Tools Help A ext Y Disconnect amp Refresh H Auto retrest Task Navigation Panel mittee Dialing Plan General Configuration Administration q Welcome i A E System Global Settings Change DN ai Administrator Access DN length intercom Change DN E Resources S Telephony Dialing timeout 4 v C Global Settings Sets C Lines Access Codes 4 Loops Scheduled Services Park pretix 29 Dial
6. Dialing Plan Ring Groups C Call Security bes Hospitality nMi ani nanan ha sine on adie sal ese E E EE E aA A G E a Reng yon N tn Rt AI AE Maen E Figure 4 Available VoIP Trunks Note f no active VolP lines are present check to see if either SIP or IP Trunks licenses are installed If so try restarting the feps service on the BCM50 This can be done by going to Administration gt General gt Service Manager and restarting the feps service Also check under Configuration gt Resources gt Application Resources and ensure that the SIP or IP Trunks Minimum and Maximum values are set to 0 and MAX respectively E E Administrator Access Accounts and Privileges Application Resource Reservations Security Policies r idii Cas aom p r r Application Minimum Maximum Licence System Max Change Pendin snip Applicaton Minimum Maximum Licence __ SystemMex _ change Pending _ IP Sets 0 32 Resources MAX 12 o Application Resources Media Gateways Port Ranges Telephony Resources Dial Up Interfaces E Telephony fE Data Services i steams Sele mm z S Figure 5 Application Resource availability of SIP or IP Trunks IP Trunks SIP Trunks Also ensure that there is a number under Licence for either trunk entries Otherwise new keycodes licenses need to be retrieved for the BCM50 2007 AT amp T Intellectual Property All rights reserv
7. Ladann ma m RRNA te adna ma Ries mA mitt Aen at mm mmm tent aian mR a tome ARM oe ast Meee tien ee Ce E E Figure 20 Configuring DID for Ticoniiri Calls 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 27 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Configuration gt Telephony gt Lines gt Target Lines To display the DID number on the IP phone LCD screen under the Target Lines tab click on the assigned Line number of the DN you want to program In our example below we click on Line 141 enter 3683478 in the Name field See figure below File View Network Session Tools Help 3 BD ex Y Disconnect amp Retresh Auto retresh Task Havigation Panel i Target Lines Configuration Administration 5 7 7 Welcome Control Set Line Type Pub Received Priv Received Distinct Ring gt System 137 Target line Line137 2000 Public 2000 None __ Administrator Access 138 Target line Line138 2000 Public 2000 None 3 Resources 139 Line139 2000 Public 2000 None S Telephony K D m 3 140 Line140 2000 Public 2000 None __ Global Settings
8. 4 7 Configuring Incoming Calls from AT amp T IP Flex Reach to BCM50 Configuration gt Telephony gt Sets gt All DNs We will now configure the called number translation incoming for the DN number In our example go to the Line Assignment tab located at the bottom of the Line Access page Enter 2000 in the Priv Received field then enter the last four digits of the DID Public number in the Pub Received Note 10 digit entries are now supported with Release 2 0 Incoming DID calls will be routed to telephones based on the trailing portion of the digits received by the network For example Incoming calls from the AT amp T IP Flexible Reach network will deliver a ten digit DID number e g 7323683478 The BCM50 will route the call using the last four digits e g 3478 Additionally this configuration will allow incoming 4 digit dialing plan calls from the IP Flexible Reach network e g 3478 d Active Sets j o Line Access Capabilities and Preferences Restrictions 5 Fwd No Answer Fwd Delay Fwd Busy Fwd All f 2001 1 004 20 0 2001 0109 7323683479 2001 2174 d 2002 2002 0102 2002 2174 4 7 2012 2012 0413 NIA 2013 Analog 2013 0414 N A Ce i Details for DN 2000 Line Assignment Line Pool Access Answer DNs Assigned Lines Line Appearance Type Appearances Jesos ID Set vinsg Set Priv Received Pub Received 3478 144 Appr Ring 2000
9. BCM50 Lists of Applied Patches secaciuicsia a csansssnis os oolve lava chun whswestabeee eeeod 12 Figure 4 Available VoIP Trunks iiss viisscseiegdcess seacsasves sides sivas es lesdataasuendecvusdocedanecsdecadendacees 14 Figure 5 Application Resource availability of SIP or IP Trunks 20 0 ee eee ence 14 Figure 6 Assigning Line Pool to IP Trunks va c cccx ine cin cninadek atti agen a ins 15 Figure 7 Assigning DN to Line Pool 225 e eke Eee el Se eae 15 Figure 8 Configuring General DN Vemethiy 2 2fb oasis tener deceeh aa tehe tenet aceeeeot Ranatntaks 17 Figure 9 Configuring Public Received Number Length and Dialing Plan 17 Figure 10 Configuring Private Received Number Length eee eeeeeseeeeeeeeneeeneeees 18 Figure 11 Assigning a Route for IP Trunks 24 i222 ie ek eek ainda eae 19 Figure 12 Assign Code to Access IP Trunk Routes ee eeseeseeeeneeceeecnseeeeeeeeaeeeaeens 20 Figure 13 Selecting IP Trunk Module 2 accessed tee te docks teenie wavniantten steep enedaeeeloess 21 Figure T4 Sip Proxy Parameters icine odes ace d a a i hee Aa ecu 21 Figure 15 Outbound Proxy Table for failover to secondary AT amp T IPBEs ee 22 Figure 16 SIP Media Parameters 2st ccc cost i cesheiten neten es iesenii pea ele cache nats tee dae 23 Figure 17 Configuring analog DNs for fax ee eesceceesceceecceceeeeeceeeeececeeceeeeeeeeeeenaeees 24 Figure 18 Media Gateway Port Ranges sis 2 44 5 5 ces acess cvarsacises ncaa osu nccsavyanestucav teiee
10. Route Absorbed Length Second Route absorbed Length Third Route Absorbed Length J aa TA abC SCi ann omnis Deo belle Asn Ane atte trate entitle tone LN dst melanin natn SAUDI ote 6 anlar tt AR Un nds WAG ANN tele Con lie fille am alamih ih aime Figure 30 Configuring Destination Code with Wildcard 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 36 of 37 AT amp T IP Flexible Reach Service Nortel BCMS0 Release 3 0 SIP Configuration Guide This Customer Configuration Guide CCG is offered as a convenience to AT amp T s customers The specifications and information regarding the product in this CCG are subject to change without notice All statements information and recommendations in this CCG are believed to be accurate but are presented without warranty of any kind express or implied and are provided AS IS Users must take full responsibility for the application of the specifications and information in this CCG In no event shall AT amp T or its suppliers be liable for any indirect special consequential or incidental damages including without limitation lost profits or loss or damage arising out of the use or inability to use this CCG e
11. System Monitoring Example 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 30 of 37 AT amp T IP Flexible Reach Service Nortel BCMS0 Release 3 0 SIP Configuration Guide The BCM Monitor application can be downloaded to an administrator s PC from the BCM and pointed at a specific BCM s IP address for monitoring Multiple instances of the BCM Monitor application can be used on a single PC to monitor several remote BCM systems at the same time Backward version compatibility is supported All of the registered IP devices can be viewed with the BCM Monitor The screen shot below depicts IP Phone type DN number and IP address of each registered IP phone Additionally if the device is active on a call the RTP session information is also displayed BCM Monitor Bem_2 File Statistics Help Pi BCM Ini Media Card Voice Ports RTP Sessions UIP Line Monitor Usage Indicators IP Clients IP Set Details Used licenses 2of 12 DN Type _ IP Port RTP Session Info 120xK Si 3000 12004 172 16 6 103 5000 51000 lt gt 135 25 29 135 16770 G729 2 fpp SMALL jb f EEE 3002 12002 172 16 6 105 5000 Enabled 2 Connected 2
12. T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual L Property and or AT amp T affiliated companies All other marks contained herein ar the property of their respectiv owners Issue 0 7 Page 10 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 4 Configuration Guide This configuration guide specifies the Nortel BCM50 screens that must be configured and updated to support the AT amp T IP Flexible Reach service 4 1 Nortel BCM50 Version and Feature Requirements The Nortel Networks BCM50 must be running at least software version 6 0 2 05 237 You can check the version of BCM50 by viewing the following screen under Administration gt Software Management gt Software Update History Task Navigation Pane Software Update History Configuration Administration General Current system software versidn 6 0 2 05 237 C System Metrics Software Update History Ea cece eee ee A O Utilities 2007 11 Patch Applied 50Pre 6 0 2 Prepares BCM50 sys D Backup and Restore 2007 11 Patch Applied C Logs ii BC B BCM50 R3 to R3 core 2007 11 Patch Applied B F B BCM50 R3 to R3 Win BCM50 R3 to R3 doc Management 2007 11 Patch Applied ahde MEN AAAS 0 om DAEA olen n ntd Dna nRa A of Ain OR Meth Menthe Mame reget A ota Mati m Mun athe Figure 2 BCM50 Software Version Number This
13. ame ens nan e a E A EERS 21 4 3 1 Failover to Secondary AT amp T IP Border Element IPBE 0sssesssseesee 21 44 Media ParaM ters dotsegu esisiini is ese oS niidi 23 4 5 Port RANGES nienn a a E E A A deesaans 25 4 6 Configuring Outgoing Calls from BCM50 to AT amp T IP Flex Reach 26 4 7 Configuring Incoming Calls from AT amp T IP Flex Reach to BCMS0 Zi 5 Troubleshooune senini eerie aie A AEAEE E EE E O A AA K S 30 5 1 System Monitoring with BCM Monitor ssseesssseessesssessseesseesssressresseeeseesseee 30 5 2 Real time display of BCM50 Alarms sssesesssesssesesssessssessersseessseeesseessresseessee 34 5 3 los MAN ASC MICE seas case sate casatsgatausasyceieatates A a S AS 35 6 APPENDIX A Configuring Destination Code with Wildcard eee eeeeeeeeeee 36 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 2 of 37 AT amp T IP Flexible Reach Service Nortel BCMS0 Release 3 0 SIP Configuration Guide TABLE OF FIGURES Figure 1 AT amp T IP Flexible Reach Network x cicc ccisueeiicied ath inet 8 Figure 2 BCM50 Software Version Number eeceeseeseceseeeseeeeseeceaeceseeeseeeeneeenaeens 11 Figure 3
14. is the supported base release that is required for AT amp T IP Flexible Reach service Any 6 0 x x x software release greater than the aforementioned software version is acceptable This software release 6 0 x x x refers to BCM50 Release 3 0 SIP 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T L logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 11 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide The following BCM50 patches must be applied To verify any installed patches on the system under the BCM50 Element Manager s Administration tab click on Software Management and select Software Update History Software Update History General Current system software version 6 0 2 05 237 System Metrics Telephony Metrics Utilities 2007 11 Patch Applied 3CM50PreR3_Upgrade_ 6 0 2 05 Prepares BCMS sig and Restore 2007 11 Patch Applied 3CM to_R3_Upgra 6 0 BCM50 R3 ogs 2007 11 Patch Applies i Log Management Pais Software Management gt Software Updates F Software Update History Software Inventory 1 Ge GE A 2007 11 Patch Applied IC _RS 6 0 2 05 BCMSO R3 to 200
15. troubleshooting problems 5 1 System Monitoring with BCM Monitor A valuable application for performance monitoring is the BCM Monitor It allows the BCM administrator to see the current status of various parts of the BCM system Statistical information is provided on system throughput and other performance related information including system CPU usage graph or table format and memory usage graph or table format If a performance display is active it is automatically updated with real time performance information in user selectable time increments The focus of the real time monitoring capabilities is e Overall system status e Utilization of resources on the Media Services Card e g signaling channel usage e Operation of telephony applications e g Messaging Call Center etc e P telephony activity e D channel monitoring for PRI BRI and VoIP trunks BCM Monitor Bem_2 File Statistics Help d BCM Info Media Card Voice Parts IP Devices RIP Sessions UIP Line Monitor il BCM Info f CPU 0 Physical memory MB 187 of254 74 LLL Nonpaged mem MB 33 of 98 34 pi Used Media Card Resources Signaling channels 10 of 59 i gt Media channels 4 of 59 7 y Voice bus channels 5 of 62 6 mm a DSP resources Df 16 mmm Active Telephony Devices IP trunks 1 of 16 6 mum IP sets 1of2 50 Voice ports Oof6 0 Media gateways Oof4 0 a i i 7 A pS 4 ra i di as Sf Dp f Figure 23
16. vardeaws 25 Figure 19 Configuring DID for Outgoing Calls seeseseseeseeseeesessesseeeresrersessresrresresseseresee 26 Figure 20 Configuring DID for Incoming Calls eseseseeeeesesessssessersresrersessresreeseesseseeesee 27 Figure 21 Display DID on IP SeeWC Divs sccepirsig tatoo lien den atte icte nda 28 Figure 22 Assign Line Pool to IP Sets sens eee eau mea weaned 29 Figure 23 System Monitoring Example esseseesseseresisssssresseserssresstesresressesstesreeseesesreesee 30 Fig re 24 IP Device Wise ptsngnirotjs iise iiit i esri Gras 31 Figure 25 RTP Session Information seesseesseseeeseseeeseseresresstserssressessrssrensesstesesseeseseeesee 32 Figure 26 Line Monitor Information 2 c2s c2ccots tus ccassccasas scence eect eee mel 32 Figure 27 System ReSOUrCES si ceii ek auld tee antennae Sieh ltd 33 Figure 28 BCM50 Alarms Page 2 4 snincikan in Ge Riek adie 34 Figure 29 Log Nianavemient aco ee Oe CR aS 35 Figure 30 Configuring Destination Code with Wildcard eeseeeeeseeseeserereeeesresseseresee 36 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 3 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Config
17. 7 11 Patch Applied ICMOS50 R300 FEPS 2 2 UPDATE to FEPS oe MAM amat EAR a Afo oman Mna 9 MAn Aa OE Ahm atuh anda RAA andat Aan Mp Antm t A Ay A AA Ref MDN n h Aadma Ate ah B Ba Figure 3 BCM50 Lists of Applied Patches Patch Name Version Description BCM050 R300 FEPS 2 2 UPDATE to FEPS 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 12 of 37 AT amp T IP Flexible Reach Service Nortel BCMS0 Release 3 0 SIP Configuration Guide 4 2 IP Trunks Voice over IP VoIP trunks are signaling channels that simulate how CO lines work However VoIP trunks transmit data to the IP network over a LAN or IP network rather than over physical lines Once the VoIP trunks are set up you can assign them to line pools and program their behavior in the same way you would PRI lines VoIP trunks use line numbers 001 to 012 These line records appear under Configuration gt Telephony gt Lines gt Active VolP Lines To access VolP lines you need to enter software keycodes Each keycode supports a specific number of trunks No entries appear in the Enabled VolP lines field until you complete the IP Trunks Settings field which displays when you click IP Trunks
18. AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide AT amp T VOIP Nortel BCM50 Release 3 0 SIP Configuration Guide For Use with AT amp T IP Flexible Reach Service Issue 0 7 12 26 2007 BCM50 2007 AT amp T Intellectual Property All rights reserved AT amp T logo and all Intellectual the AT amp T other AT amp T marks contained herein are trademarks of AT amp T Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 1 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide TABLE OF CONTENTS I MMO CUC MOM men Seats a a Da deted cailgte Saleen ated hated elle ier tel anit 4 1 1 Pre IP PBX Configuration Activity sseeesssesseessesssesesseessseesserssersserssereesseesseese 4 1 2 Customer QUESTIONS erasana e sede Cacotseleredse sededavbgbed a es ea ii 4 1 3 Trouble Reportin Tonea EENE E E EE E E E ee 5 WA Document Feedbatkossano nimena ne Gates Ads us adn Aa E Sate et Ee 5 1 5 Document Change History ssssesessseseseeeesseesseessersseressessseessresseesseesseeessseesseest 5 2 Sp cial Not gaii ira a a a ae Tia aE A OAE A R E C 7 e E OA TA E E E a E EA 8 4 Contiourat on Gde si E E E E E E TE E e SLi oe 11 4 1 Nortel BCM50 Version and Feature Requirementts cscccceseeeeeseeeeeteeeees 11 42 P TUKS aa a E E 13 4 3 SIP Prox oP ar
19. BCM50 to AT amp T IP Flex Reach Configuration gt Telephony gt Sets gt All DNs We will now associate the private DN number with the DID number In the example below 2000 is entered in the Private OLI field and 7323683478 is entered in the Public OLI field This example enables calling number translation outgoing for this particular DN number See figure below Task Navigation Panel m All DHs Configuration Administration Welcome tine Access apabilities and Preferences Restrictions C System Administrator Access Resources amp Telephony Global Settings DI 2001 2002 1140E 2004 1140E 2004 2007 205 0E 2004 Figure 19 Configuring DID for Outgoing Calls 2007 AT amp T Intellectual Property All rights reserved AT amp T logo and all other AT amp T marks contained herein ar Intellectual Property and or AT amp T affiliated companies marks contained herein ar Issue 0 7 L a i sets 2003 T7208M7208 2003 0404 Se 2004 T7208M7208 2004 0405 Active Applicatior Inactive DNs lt OMS hen PE Ea EGT PERET copy paste a adenn Daia a dhl taa tannin Ain a nent nih aA dan hadan throm sina aaa the AT amp T trademarks of AT amp T All the property of their respective owners other Page 26 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide
20. NS messages to the AT amp T IPBEs listed in the Outbound Proxy Table and send VolP calls based on whether or not the BCM50 receives a 200 OK from the IPBEs and the Load balancing Weights values set for each entry gt Routing Table IP Trunk Settings H323 Settings H323 Media Parameters SIP Settings Sip Proxy SIP Medi SIP Proxy Optiona Domain 135 25 29 135 IP A Route all calls using proxy Fi MCDN Protocol None v Outbound Proxy Table Name iP Address Port Load balancing Weight Keep alive 135 25 29 135 135 25 29 135 5060 1 OPTIONS 135 25 29 79 135 25 29 79 5060 0 OPTIONS SA Aah con te tem nt mammka Ain eiis Mah fe mka en dak hP Ms mite amk anann t Aiha monte olaaa eia d lida a A 2a aa h Figure 15 Outbound Proxy Table for failover to secondary AT amp T IPBEs A Load balancing weight of 0 means the IPBE is used as last resort Any non zero number value indicates the ratio of calls the specific PBE s load balancing weight to sum of all PBE s load balancing weights the BCM50 will send out to each IPBE In this example the BCM50 will send 1 call for every 1 call made in essence all calls to the IPBE with IP address 135 25 29 135 and use 135 25 29 79 IPBE as backup Additionally the AT amp T IP Flexible Reach service will send incoming calls to the BCM50 from multiple IP border elements The BCM50 will accept calls from any border element without addition
21. Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 8 of 37 AT amp T IP Flexible Reach Service Nortel BCMS0 Release 3 0 SIP Configuration Guide o 12 digital station ports supporting digital phones 4 Analog Loop Supervised Trunks NA networking standards o 4 Analog Station interfaces with message waiting and CLID support o 3 port 10 100 Ethernet switch with auto sensing and auto polarity Two of these ports also support connection of optional expansion units o 110 100 Ethernet port reserved for direct access management of the system o Integrated CallPilot voice mail system o T1 voice card for connection to the local PSTN O RFC2833 DTMF is currently not supported on the IP Softphone 2050 thus the IP Softphone 2050 is not supported for AT amp T IP Flexible Reach service This will be fixed in the next major release of the IP Softphone 2050 release 3 The following routing scenarios are supported by the Nortel BCM50 IP PBX and DO NOT use the AT amp T Call Control e Local Nortel BCM50 phone to other local Nortel BCM50 phone The following routing scenarios are supported by the Nortel Networks BCM50 IP PBX and DO use the AT amp T Call Control For voice calls the G 729 code
22. a 9 Aeate tin A haste At hn fm Figure 11 Assigning a Route for IP Trunks 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 19 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Under Configuration gt Telephony gt Dialing Plan gt Routing select the Destination Codes tab to assign a destination code for the IP trunks Configure a destination code 9 or to whatever code you want to access for outside IP off net call that will be presented to the AT amp T service for routing In this case when 9 is dialed we wish to push the dialed string to the IP trunk for routing See figure below Note When completing the Technical Questionnaire Section 6 0 Dial Plan Information and the private dial plan is selected YES then please refer to Appendix A Configuring Destination Code with Wildcard File View Me Session Tools Help fp ext YG disconnect Ex Refresh t Task Havigation Panel eN dee Dialing Plan Routing Configuration Administration welcome E3 System C Administrator Access Destination Code Normal Route Absorbed Length fiva Card 0 K 2
23. ained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 7 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 3 Overview This section provides a service overview of the Nortel Business Communication Manager 50 BCM50 IP PBX integration with AT amp T IP Flexible Reach service For an overview of Nortel BCM 200 400 for IP Flexible Reach please reference a separate document named Nortel BCM 200 400 Configuration Guide PST Appli ation S Network Gateway Border Element Call Control Element IP Border Element Figure 1 AT amp T IP Flexible Reach Network The Nortel BCM50 customer premises site shall consist of the following components e Nortel IP 200x 11xx 12xx phones These phones use the Nortel proprietary UNI Stim signaling protocol to communicate to the Nortel BCM50 IP PBX for call feature and routing support These phones can be connected to a Nortel Ethernet switch ES 470 ERS 5520 etc that supplies in line power IEEE 802 3af to the phones e The following interfaces are provided on all three variants of the BCM50 main module 2007 AT amp T Intellectual
24. al configuration 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 22 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 4 4 Media Parameters Configuration gt Resources gt Telephony Resources Select module type IP Trunks and click on the SIP Media Parameters tab Within this screen ensure that all values are exactly as the sample screen shot shown below e 1 Preferred Codec G 729 e 2 Preferred Codec G 711 uLaw e Voice Activity Detection Disabled e Jitter Buffer Auto e Fax transport T 38 or G 711 e G 729 Payload Size 20 Routing Table IP Trunk Settings H323 Settings H323 Media Parameters SIP Settings Sip Prox SIP Media Parameters TSP URI Map SIP X Preferred Codecs Settings Enable Voice Activity Detection g Selected list G 729 G 711 uLaw Available list G 723 1G 711 aLaw Jitter buffer Auto v G 729 payload size ms 90 v G 723 payload size ms 30 y G 711 payload size ms 20 iv Faxtranspot G711 v Provide in band ringback O D a N tren tibet tt A E a A a S T e a ANN N a a a RN a NN ye aa R A ton Uhl the
25. at th me alm ah Figure 16 SIP Media Parameters For default configurations G 729A codec will be used for voice calls However in the case that G 729B needs to be configured instead of G 729A ensure that Enable Voice Activity Detection is checked Depending on customer requirements the fax transport can be T 38 or G 711 protocols both are supported by the BCM50 Any analog lines that will be used for fax should also have the following minimum setting see figure below For customers requiring G 711 fax the following procedure needs to be executed Under Configuration gt Telephony gt Sets gt All DNs select the 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 23 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide DN used the analog device and go to the Capabilities and Preferences tab On the lower navigation section select ATA Settings and set the ATA device to Modem Task Navigation Panel All DNs Configuration Administration es Keycodes All Line Ac ome Restrictions IP Subsystem A Administrator Access Accounts and Privileges a ponies Secu
26. ation code Private DN length VoIP Virtual Private Network ID 0 Zone ID 0 ETSI Network Diversion mco g Intellectual Property All rights reserved AT amp 1 other AT amp T marks contained herein ar Issue 0 7 Property and or AT amp T affiliated companies All the property of their respective owners r ee ee A a aan a Oe eae eee the AT amp T trademarks of AT amp T other Page 18 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Under Configuration gt Telephony gt Dialing Plan gt Routing Select the Routes tab and ensure there is an entry for BlocA In this case OOT is the route number and the DN type is specified as National See figure below ie View Netw Session Tools Help i P Exit MG Disconnect amp Retresh Hf Auto retrest Task Navigation Panel Dialing Plan Routing i Configuration Administration Welcome Routes Destination Codes Second Dial Tone l E System Routes 4 L Administrator Access Route External Number fuse Pool fon Type Service Type Service ID E C Resources a E S Telephony om a Pak Me be C Global Settings National N A N A H C Sets r Lines Loops i Scheduled Services E S Dialing Plan General DNs Public Network Private Network ene Ring ps P IE E eRT a praa E T AA sAAt nM ORAM A men Aheamantventtih sh Ait menage ot itenmnth
27. ay port ranges are configurable File View Network Session Tools Help a F exit Y Disconnect amp Refresh f Auto refresh Task Navigation Panel Port Ranges Configuration Administration Welcome System Administrator Access 9 Resources Application Resources Media Gateways RTP over UDP Signalling Begin End Begin End 20000 20255 0 1023 1718 1719 z 16 19 2 Telephony Resources 5000 5000 i Dial Up Interfaces Telephony i Data Services Applications ET E 60000 60001 Add Add aon habe Lineman thine Aan Rm an aims a Adian APSR AR mete ih IAM ARAN Aha T T cm Lim mate malta fe Figure 18 Media Gateway Port Ranges re SAAN tte nf ame ot on 5 A meme een mi The BCM50 IP phone s RTP and RTCP port range are 51000 51399 Each IP phone call uses two ports The default port range for RTP and RTCP are not configurable 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 25 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 4 6 Configuring Outgoing Calls from
28. c shall be used Nortel BCM50 phones to PSTN domestic US and international Nortel BCM50 phones to legacy PBX site with Cisco gateway Legacy PBX site with Cisco gateway to Nortel BCM50 phones Nortel BCM50 phones at one Nortel BCM50 IP PBX site to Nortel BCM50 phones at another Nortel BCM50 IP PBX site If the customer has subscribed to Calling Plans B and C Local then the following routing scenarios are supported by the BCM50 IP PBX and DO use the AT amp T Call Control For voice calls the G 729 or G 711 codec may be used BCM50 selects G 729 as the highest priority codec e Inbound PSTN to BCM50 phone e Outbound local PSTN calls from the BCM50 phones e Outbound local N11 i e 411 911 calls from the BCM50 phones 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 9 of 37 AT amp T IP Flexible Reach Service Nortel BCMS0 Release 3 0 SIP Configuration Guide Fax was tested and is supported on the BCM50 using the T 38 or G 711 fax protocol through the AT amp T IP Flexible Reach network to from the following e PSTN e Legacy PBX site with Cisco gateway e Another BCM50 IP PBX site 2007 AT amp T Intellectual Property All rights reserved AT amp
29. ed AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 14 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Under Configuration gt Telephony gt Dialing Plan select Line Pools n this case we selected BlocA under the Pool tab We will use this line pool to access the VoIP trunks Additionally all DN numbers that need to access the VoIP trunks must be added to this pool Please see the following screen shots for an example configuration Task Navigation Panel Configuration Administration Dialing Plan Line Pools L welcome System Administrator Access C Resources 9 Telephony C Global Settings C Sets E Lines Loops Scheduled Services 29 Dialing Plan General DNs i Public Network ne ee Ou Uy Ring Groups BL Call Security Access Code Eo cA Ce ee eee eS er cA En ARN AEE RON BoB ut Shee ene Figure 6 Assigning Line Pool to IP Trunks Details for Line Poo E DNs Call by Call Limits with Access to Line Pool An matana emn Me tet Aman n i an ANN tt othe Figure 7 Assigning DN to Line Pool
30. ephony a Global Settings a sets en 5 Active Application Inactive DNs All DNs S Lines Loops Scheduled Services Dialing Plan Ring Groups a Call Security Hospitality Hunt Groups Call Detail Recording E3 Data Services E3 Applications ets 2007 AT amp T Intellectual Property All rights reserved AT amp T other AT amp T marks contained herein are trademarks of AT amp T Property and or AT amp T affiliated companies logo and all Intellectual A ex YG disconnect amp Refresh Auto retresh dhi aleon mantane tann thenntin tele Session Tools Help Active Sets Line Access Capabilities and Preferences Restrictions Name 2001 2002 2012 2013 Fwd No Answer Fwd Delay booo fave 74 Tees 2001 2174 4 2002 2174 4 Port 0109 0102 7323683479 0413 0414 Details for DN 2000 Line Assignmet Line Pools AE gt Add Delete Figure 22 tno Mint Pm et ten me Line Pool Access swer DNS Amn i aan Maita AA aatan atA Aiara Man diah PE E an T eh E T EE E E O T E R EEEE st se ia Assign Line Pool to IP Sets the AT amp T All other marks contained herein are the property of their respective owners Issue 0 7 Page 29 of 37 AT amp T IP Flexible Reach Service Nortel BCMS0 Release 3 0 SIP Configuration Guide 5 Troubleshooting This section provides some tips about
31. h Service Nortel BCM50 Release 3 0 SIP Configuration Guide f BCM Moni File Statistics BCM Info Media Card Voice Ports IP Devices RTP Sessions UIP Line Monitor BCM Info CPU Physical memory MB 187 of 254 74 Nonpaged mem MB 133 of 98 itor Bem_2 Help g 34 Used Media Card Resources Signaling channels 10 of 59 Media channels 4 of 59 Voice bus channels 5of62 DSP resources MOof64 Active Telephony Devices IP trunks 1 of 16 IP sets fof2 Voice parts Do6 0 Media gateways Do4 g m 7 2007 AT amp T Intellectual Property All rights reserved AT amp T logo and all r the AT amp T l other AT amp T marks contained herein are trademarks of AT amp T Intellectual L Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 33 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 5 2 Real time display of BCM50 Alarms Administration gt General gt Alarms The BCM50 provides extensive alarm logs along with severity and problem descriptions The following is an example screen shot of the Alarms display Fie View Network Session Tools Help AD exit Y disconnect amp y Refresh f Auto retresh Task Navigation Panel Configuration Administration E S General e Alarm Settings SNMP Trap Destinatio Se
32. ing Plan a External code None sy DNs i Public Metaenrk Figure 8 Configuring General DN Length Under Configuration gt Telephony gt Dialing Plan gt Public Network we define the Public Received number length to 4 digits and Public network dialing plan to National File View Network Session Tools Help A ex YG Disconnect Refresh 4 Task Navigation Panel Dialing Plan Public Network Configuration Administration Welcome E System Administrator Access C Resources 79 Telephony E Global Settings 9 Sets E C Lines Loops Scheduled Services E S Dialing Plan General DNs ZIREN Private Network Line Pools Routing Ring Groups E Call Security Hospitality Hunt Groups Call Detail Recording E3 Data Services Applications Public Network Settings D D Public Received number length Fi a Public DISADN Public network dialing plan og Public Auto DN Public network code Public Network DN Lengths DN Prefix fon Length Carrier Codes Code Prefix i Lenth 10 3 4 101 Add iure 9 Configuring Public Received Naniber Lensth and Dialing Plan 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies A
33. ll other marks contained herein ar Issue 0 7 the property of their respective owners Page 17 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Under Configuration gt Telephony gt Dialing Plan gt Private Network we define the Private Received number length to 4 digits File View Network Task Navigation Panel Configuration Administration Session Tools Help WB ext MG Disconnect amp Retresh Auto retresh Welcome E System E gt Administrator Access C Resources 9 Telephony E Global Settings E C Sets Lines Loops Scheduled Services E S Dialing Plan General DNs Public Network JPrivate Network Line Pools Routing Ring Groups Call Security Hospitality Hunt Groups Data Services E Applications 2007 AT amp T logo and all Intellectual marks contained herein ar Call Detail Recording N ee a a Figure 10 Configuring Private Received Number Length Dialing Plan Private Network Private Network Settings Private Received number was Private Auto DN Private DISA DN Private access code MCDN Local access code National access code Special access code Network ICCL C TRO g TAn F ane anaa mta dent A wn A ad A aa AA a ana AA A s Private network type Private network ID CDP M Loc
34. lt Active on call 1 P 4 Wireless Sets Enabled 0 F Connected 0 E Active on call 0 IP Trunks J Used licenses 16 of 16 z Active on call il MCDN over IP Enabled i a Gzy 7 gt To a ae FA ins Mi A Figure 24 IP Device Listing The end to end RTP sessions per IP call can also be displayed with the BCM Monitor The example below depicts an end to end call 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 31 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide BCM Monitor Bem_2 F Statistics Help fo Media Card Voice Parts IP Devices fi Local IP Endpoints RTP Session Det UIP Line Monitor Usage Indicators IP to IP 0 Set 3000 172 16 6 103 51000 lt gt IP Trunk 16 135 25 29 135 16768 G 729 2 fpp SMALL jb TDM to IP 0 TDM to TDM 0 Est bandwidth 0 bps Local to Remote IP Endpoint IP to IP 1 TDM to IP 0 Est bandwidth 62 4 kbps Remote IP Endpoints IP to IP 0 Est bandwidth 0 bps Media Gateways Active on call Qof 4 a t a mnd oe Figure 25 RTP Session Information r S AM Mart oe oe Ce W The BCM M
35. nfiguring for a wildcard the BCM50 will interpret the call as a tandem call and will fail to terminate the call on the BCM50 To remedy this it is recommended to configure destination code with wildcard If the IP Flexible Reach sends a site prefix that is the same as the digit being used for the destination code please use the following configuration example In this example the number sent to the BCM50 is the following 961170 To configure the BCM50 for this call use the following wildcard configuration Under Configuration gt Telephony gt Dialing Plan gt Routing under the Destination Codes tab add the destination code 9A to use Normal Route 001 Configure the absorbed length to 1 so that the BCM50 will absorb the 9 only in an outbound call scenario Uncheck the digit following the 9 in the incoming digits to the BCM50 in this example the 6 in 961170 Task Navigation Panel Dialing Plan Routing Configuration Administration ose See ae Welcome Routes Destination Codes Second Dial Tone Destination Codes System E A Administrator Access ic Resources S Telephony 4 C Global Settings Sets Lines Loops Scheduled Services S Dialing Plan General DNs Public Network Private Network Line Pools Alternate Routes for Destination Code 94 o Routes Ring Groups Schedule First
36. o retrest Task Navigation Panel ______ Log Management Configuration Administration SS General Immediate Log Transfer Scheduled Log Transfer System Metrics Transfer to My Computer v Telephony Metrics Utilities Backup and Restore FP Logs CJLog Management H Software Management Software Updates Software Update Hist Software Inventory Oe amp amp amp amp TOO TEOR E IE tn alert lata tthe te as ame ee ee ee eT ee aCe en eee oot i i ee i i el nl se Se Figure 29 Log Management When you first suspect a problem with your BCM50 it is important that you go into the Log Management screen and download the log file to your PC Even if you end up resolving the issue it is good to know that this information has been captured if it does end up being required 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 35 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 6 APPENDIX A Configuring Destination Code with Wildcard In an inbound call scenario the leading digit sent to the BCM50 may be the same as the digit used in the destination code Without co
37. onitor can be used to monitor incoming and outgoing trunks to determine if trunks are being busy or if they are idle The example below depicts utilized lines used by local and remote telephone DN numbers f BCM Monitor Bem_2 NE A aN ee Figure 26 Line Monitor Information File KSET Help BCM Info Media Card Voice Forts IP Devices RIP Sessions UIP Usage Indicators Statistics Line Monitor Active Lines 1 Line Direction Start Time User State Duration Number and Name 1 Line001 Incoming 09 08 06 15 1 3680415 Li Idle 7323680459 BVO Visible lines 15 LineO15 Outgoing 09 08 06 12 4 3128 3128F Idle 19082223076 Show all lines including inactive 16 Line016 Outgoing 09 08 06 18 4 3000 3000 Connected 00 00 35 17324208823 q si ee e 7 T Fs The BCM Monitor can also be used to monitor all types of system usages The following are some parameters that can be monitored e CPU utilization e Physical memory e Media card DSP utilization e P sets and IP Trunks e Voice ports and media gateway usage 2007 AT amp T Intellectual Property All rights reserved AT amp T logo and all other AT amp T marks contained herein ar Intellectual Property and or AT amp T affiliated companies r the AT amp T trademarks of AT amp T All other marks contained herein are the property of their respective owners Issue 0 7 Page 32 of 37 AT amp T IP Flexible Reac
38. perty All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 13 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Fie View Network Session Tools Help A ext YG disconnect amp Refresh Avto retrest Task Navigation Panel r Active VoIP Lines Configuration Administration Welcome Lir pe Control Set Line Type Pub Received Priv Received Distinct Ring it ia System 001 VoIP Line001 2000 Pool Bloc A 2000 N A WA None C Administrator Access 002 olP Lineoo2 2000 Pool BlocA 2000 N A N None E Resources 003 l Line003 2000 Pool BlocA 2000 N A N None S Telephony x 2 Global S ettings 004 l Line004 2000 Pool BlocA 2000 NA N None Sets 005 l Line005 2000 Pool BlocA 2000 N A N None a A Lines 006 al Line006 2000 Pool BlocA 2000 N A N A None Active Physical Lir 007 olP Line007 2000 Pool BlocA 2000 N A N A None i Active VolF Lines Einn IP Lineoos 2000 Pool BlocA 2000 NIA N None Target Lii 9 fasie ikes 2 Lineoos 2000 Poot BlocA 2000 N A N None AllLines 010 l Line010 2000 Pool BlocA 2000 N A N None o Loops 011 l Line011 2000 Pool Bloc A 2000 NIA N None Scheduled Services 012 l Line012 2000 Pool BlocA 2000 N A N None
39. rity Policies 2231 T 208 M7208 snp zaa T7208 M7208 A Resources Application Resources Media Gateways Port Ranges Telephony Resources Dial Up Interfaces Details for DN 2233 S Telephony Global Settings q Capabilities SWCA Call Group metre AA Seas a Gd sets 7 ATA answer timer 7 v Active Sets Active Application Dr ATA tones Fi Inactive DNs ATA use Onsite Y Lines Loops Msg indicate Scheduled Services 9 Dialing Plan ATA device General Re DNs Disconnect supervision GA a re ee eet PR Aaa a Adh MANI Anani oem mre eara Mh Auaha Sapia in Figure 17 Configuring analog DNs for fax For T 38 fax requirements ensure that the ATA device is set to Telephone 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 24 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 4 5 Port Ranges Configuration gt Resources gt Telephony Resources Select Port Ranges and use the values shown below The default RTP ranges are from 28000 to 28255 This range is used for fax T 38 digital phones and analog phones The media gatew
40. rouble Reporting Nortel and AT amp T will make every effort to quickly resolve reported troubles The time required for trouble shooting can be reduced if the customer has the necessary detailed information available when reporting a problem Prior to reporting a problem please provide a Wireshark or TCPDUMP trace of the failed call 1 4 Document Feedback IP PBX administrators who would like to provide feedback on the contents of this document should send it to Brian Stegemoller brian stegemoller nortel com with a copy to Al Chee alchee nortel com and Steven Chen stevenchen nortel com 1 5 Document Change History Issue 0 1 November 12 2007 draft Edited Section 3 removed softphone support added fax support added new screenshot for software version added sub sections for Section 1 Edited screenshots in Section 3 w updated patch list Issue 0 3 November 27 2007 Edited fax configuration procedures ATA device settings Added Special Notes section received from Jim Amster Issue 0 5 December 5 2007 Added SIP after BCM50 Release 3 0 added contact info in Section 1 explanation for software release in 4 1 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners
41. rvice Manager Hardware Inventory a System Metrics C Telephony Metrics C utilities C Backup and Restore A Logs amp 9 Software Management Software Updates Software Update Hist Software Inventory Alarm Acked Alarm ID Severity Problem Description d Trip Delay Viola d Trip Dela ning ip Dela 50507 information Round Trip Delay Violet ared near DN 2000 source Clear Alarm Log Reset LEDs a Jena Stink atin neato A ate eee agen A ER ey ER Ry EAL Ne OP ae SE Og Figure 28 BCMS0 Alarms Page 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 34 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide 5 3 Log Management Another extremely useful tool is the Log Management This allows you to quickly and easily collect all relevant logs files and other information to help the various support teams debug any problems you may have with your BCM50 The entire log files required to diagnose a problem is consolidated into a single file File View Metwori Session Tools Help fp ext YG Disconnect E Refresh HF Aut
42. under Configuration gt Resources gt Telephony Resources gt IP trunks Note The BCM50 Release 3 0 offers two VolP trunk license options SIP Gateway Trunk License and VolP Trunk Gateway License The SIP Gateway Trunk License enables SI P only trunks and the VolP Trunk Gateway License enables SIP or H 323 trunks Either type of trunk licenses can be used for SIP signaling with AT amp T IP Flexible Reach service Customers that desire a lower cost or have no requirements for H 323 should choose the SIP Gateway Trunk License option VoIP trunks should be configured to use a single line pool Do not mix other trunk types on the same line pool e g analog PRI etc The VoIP line pools are assigned to routes which in turn are configured with destination codes that route calls to the AT amp T IP Flex Reach network You can also create a fallback for the trunk This is a situation where the system reroutes the call to a PSTN line pool if the primary route is not available or the call quality is not suitable If you do not configure your network for fallback and the call quality is below threshold the IP call fails Check under Configuration gt Telephony gt Lines gt Active VolP Linesto see if trunks have been allocated You should have a number of IP trunks displayed The total number of lines indicated corresponds to the number of IP trunks licensed by Nortel for your BCM50 See figure below 2007 AT amp T Intellectual Pro
43. uration Guide 1 Introduction This document provides a configuration guide to assist Nortel Networks BCM50 administrators in connecting to AT amp T IP Flexible Reach service via SIP trunks This document does not describe procedures to configure the BCM50 for advanced functionality For more information and procedures please refer to the Nortel technical documentation found on the Nortel website 1 1 Pre P PBX Configuration Activity This guide assumes that the administrator is knowledgeable in I P PBX programming and operations 1 2 Customer Questions Section 4 of this guide provides screen shots and instructions for the configuration of your IP PBX Should you have questions regarding these instructions please contact Brian Stegemoller at 1 972 685 6629 When calling this number please have the following information available Company name 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 4 of 37 AT amp T IP Flexible Reach Service Nortel BCM50 Release 3 0 SIP Configuration Guide Company location Administrator name and phone number P PBX name and software version Customer Configuration Guide Issue number and date 1 3 T
44. ven if AT amp T or its suppliers have been advised of the possibility of such damage End of Document 2007 AT amp T Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies All other marks contained herein are the property of their respective owners Issue 0 7 Page 37 of 37
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