AT&T 9351 User's Manual
Contents
1. Plug the headset into the jack located on the right side of the handset under the small rubber flap Do not force the connection but make sure the plug fits securely 10000 O 10000 i00090 i Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and base can communicate over only a certain distance which can vary with the locations of the base and handset the weather and the construction of your home or office For best performance keep the base antenna fully upright If you receive a call while you are out of range the handset might not ring or if it does ring the call might not connect when you press PHONE Move closer to the base then press to answer the call If you move out of range during a phone conversation you might hear noise or interference To improve reception move closer to the base If you move out of range without pressing OFF your phone will be left off the hook To hang up properly walk back into range periodically pressing GFF 10 4 9351_book_2ATT 1 1 01 3 33 PM Pase di TELEPHONE MEMORY This cordless phone can store 10 telephone numbers each up to 16 digits long You can dial numbers stored in memory just by pressing and a number button Store Memory Numbers 1 Make sure the handset is off 2 Press PROGRAM The PHONE light blinks2. 3 Press the number button 0 9 where you want to store the telephone number 4 Dial the telephone number up to 16 digits OR Press to store the last number dialed 5 Press MEMORY Store a Pause in a Memory Number Press to store a two second pause in the dialing sequence Each press adds another two gt FLASH PAUSE 00900 00000 090006 Change Replace second pause a Stored Memory and counts as Number one digit Store a new number in its place OPER Directory Label 3 PROGRAM MEMORY CHANNEL Use the self Dial Memory adhesive directory Numbers label to keep a record of numbers or names stored in memory It s best to write on the label before 1 Press PHONE 2 Press and release MEMORY then press the number button 0 9 where the memory number is applying it to stored the base 11 9351 _book_2ATT 1 1 01 3 33 PM Pase gp ANSWERING SYSTEM OPERATION AT THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation About Mailboxes This answering system has three voice mailboxes Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing B or 3 after the system answers the call All other messages will be recorded in Mailbox 1 About Announcements e 12 You can record up to two differ
3. Access Code preset to 19 The system beeps twice 3 Within two seconds enter a remote command see Remote Access Commands on page 18 4 Press to exit remote operation Voice Menu The system has voice prompts to help you with remote operation Press to hear the menu while remotely connected to the answering system 17 9351 _book_2ATT 1 1 01 3 33 PM Pese dh ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Remote Access Commands Function Command Play messages in Press then the appropriate mailbox a mailbox number 0 or The system plays new messages If there are no new messages the system plays old messages Repeat a message Press 4 while message is playing each press backs up another message Skip a message Press 6 while message is playing each press advances another message Stop Press 6 Save messages Hang up Delete message Press while message is playing Review announcement Press 7 system plays announcement then beeps Record announcement Press amp after beep record announcement press to stop System plays back announcement Record memo Press 64 6 then mailbox number where you want memo recorded speak after beep press to exit End remote access call Press 64 0 Turn system off Press 0 the system announces The machine is off Press again to turn the system back on Turn system on When
4. system is off it answers after 10 rings and announces Please enter your security code Press then enter your remote access code NOTE The remote access call will automatically end if 20 seconds go by with no key being pressed other than when recording or playing messages or announcements 18 4 9351 _book_2ATT 1 1 01 3 33 PM Pese gp Charging the Handset Battery Pack This battery should remain charged up to six days with the ringer turned on and up to twelve days with the ringer off A fully charged battery provides an average talk time of about six hours The battery pack needs charging when e Anew battery is installed in the handset e The phone beeps twice when you press PHONE e The phone light flashes slowly Place the handset in the base so the CHARGING light turns on The battery pack is typically fully charged in eight hours You can keep the battery fully charged by returning the handset to the base after each use If you repeatedly get a low battery indicator even after eight hours of charging the battery should be replaced Use only AT amp T battery 3301 SKU 91076 with this product only in accordance with the instructions and 1 CAUTION Charge the battery provided with or identified for use limitations specified in the User s Manual Part 1 19 9351 _book_2ATT 1 1 01 3 33 PM ruse gA nepang the Handset Battery Pack 20 Remove the battery compartment cover on the handset by
5. the telephone switchhook Record a Memo You can record amemo up to four minutes long to store as an incoming message 1 Press and release REC MEMO 2 Press a MAIL BOX button to select a mailbox for the memo After the beep speak toward the microphone The Message Window displays the length of your memo 3 To stop recording press the MAIL BOX button again Message Window Display Window Displays When g No new messages in any mailbox 1 58 flashing Total number of messages in all mailboxes 0 99 F Memory is full or total number of messages is 99 Counting to 99 Duration of Announcement or Memo recording 55 flashing Length of recording is more than 99 seconds 1 39 Current message number during message playback 1 8 steady for Indicates volume level selected when VOLUME one second or VOLUME v is pressed oo 99 Current Remote Access Code while setting A Announce Only mode GN or GFF steady for Displayed when any setting is changed from one second On or Off CL lt gt normal display Clock needs to be set es System is answering a call or is in remote operation flashing System is in programming mode or initializing 16 4 9351 book_2ATT 1 1 01 3 33 PM Pase gf ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Connect with the Answering System You can access many features of this system remotely from a touch tone phone 1 Dial your telephone number 2 When the system answers press then enter your Remote
6. 9351 book _2ATT 1 1 01 3 33 PM Page ii USER S MANUAL AT amp T Part 2 lip 900 MHz Cordless Telephone Answering System 9351 REVISED For Customer Service Or Product Please also read Part 1 Important Information Visit Our Website At AT amp T and the globe symbol are registered trademarks of AT amp T Corp licensed to Advanced American Telephones o p 9351 book _2ATT 1 1 01 3 33 PM Page i 2000 Advanced American Telephones All rights reserved Printed in China 850004375 Issue 2AT amp T 12 00 m INSTALLATION cccescesceeaencaeeaeeae 2 Before You Install 2 Table Desk Installation s s s 4 Wall Installation see 5 TELEPHONE OPERATION 22 5 7 Make or Answer a Call nae 7 End a Callinaias 7 Change Channel 7 REG alli cst iets veos sats ass nise esters avtawies 7 Handset VOIUMEG neee 7 Flash Call Waiting 7 Page Handset Locator s 8 Temporary Tone Dialing 9 Handset Ringer Style 9 Ringer Off sararea iana 9 Headset Jack 10 Operating Range eee 10 TELEPHONE MEMORY 22 005 11 Store Memory Numbers 11 Store a Pause in a Memory NUMDbET 11 Change Replace a Stored Memory Number 11 Dial Memory Numbers 11 Directory Label n n 11 9351_book_2ATT 1 1 01 3 33 PM Pase dh CONTENTS ANSWERING SYSTEM OPERATION At the BaSe vssssssscssesssseessees 12 Audible Indicators 12 About MailboXesS 12 About Announcements ss 12 Record Your Announce
7. eive a call e Make sure the handset ringer is on e Make sure the telephone line cord is connected firmly to the base and the telephone jack e Make sure the AC adapter is plugged firmly into an outlet not controlled by a wall switch e You might be too far from the base move closer e You might have too many extension phones on your telephone line to allow all of them to ring Try unplugging some of them 22 4 9351_book_2ATT 1 1 01 3 33 PM ress Gp IN CASE OF DIFFICULTY If you hear noise or interference when using the phone e Make sure the base antenna is fully upright e You may be out of range Move closer to the base e Press and release CHANNEL to change to another of the 30 channels available If noise is exceptionally loud move closer to the base before changing channels e Household appliances plugged into the same circuit as the base can sometimes cause interference Try moving the appliance or the base to another outlet e The layout of your home or office might be limiting the operating range Try moving the base to another location preferably on an upper floor e If the buttons don t work try placing the handset in the base for at least 15 seconds If you hear other calls while using your phone e Press CHANNEL to change to another channel e Disconnect the base from the modular jack and plug in a corded telephone If you still hear other calls the problem is probably in your wiring or local serv
8. ent announcements one for normal answering and one for when you ve set the system to play the announcement only Use normal answering when you want the system to record callers messages Use Announce Only when you want to give information to callers without accepting messages If you choose not to record an announcement the system answers with a pre recorded announcement The normal answering pre recorded announcement says Hello I m unable to answer your call right now Please leave your name number and message after the tone The Announce Only pre recorded announcement says Hello I m unable to answer your call right now Please call again Thank you By setting Announce Only to On or Off you decide which announcement your callers will hear when the system answers a call the system comes set for normal answering with Announce Only turned off See Set Announce Only on page 14 to change your announcement selection 9351_book_2ATT 1 1 01 3 33 PM ress ANSWERING SYSTEM OPERATION Record outgoing announcement Delete outgoing announcement messages Confirm review feature setting Select a feature setting POWER INUSE SPARE BATT CHARGE REC MEMO ANSWER ON OFF oe MAIL BOX MAIL BOX 2 3 pn N PLAY STOP DELETE _ MAIL BOX 1 A VOLUME Vv REPEAT SLOW SKIP QUICK HANDSET LOCATOR Record Your Announcement NOTE If you have assigned different mailboxes to different pe
9. f the message After playing the last message in a mailbox the system announces End of messages If the system has less than five minutes of recording time left it announces remaining time To play and delete messages either press and release the appropriate button or hold it down for more than two seconds as indicated below The system beeps while a button is held down POWER INUSE SPARE BATT CHARGE Fe Message Window Delete Messages D ee Press to delete Play Messages the message that s playing e Hold then press a MAIL BOX button to delete Press to play all messages in a mailbox hold to play only new messages Press MENU SELECT J all messages in oO again to stop that mailbox playback e You cannot delete a message until it s been reviewed Press ae deleted i To z p amp p o 5 HANDSET LOCATOR the next one hold lt lt to Adjust Playback Volume slow down or System beeps three times at gt gt to speed highest or lowest setting up playback 15 4 9351 _book_2ATT 1 1 01 3 33 PM Pese ds ANSWERING SYSTEM OPERATION AT THE BASE Call Screening intercept 1 Make sure the answering system is on and set the message playback volume control above level 1 so you can hear the caller s message 2 If you decide to take the call press on the handset 3 If you pick up an extension phone during the announcement and the announcement does not stop right away press and release
10. ice Call your local telephone service company If you lose a call after changing channels You were probably almost out of range Move closer to the base before changing channels Before placing another call set the handset in the base for at least 15 seconds If you are unable to operate special telephone services or other equipment requiring touch tone signals If you have dial pulse rotary service follow the directions under Temporary Tone Dialing in the TELEPHONE OPERATION section of this manual If messages are incomplete e If acaller leaves a very long message part of it may be lost when the system disconnects the call after three minutes e Ifthe caller pauses for more than seven seconds the system stops recording and disconnects the call e If the system s memory becomes full during a message the system stops recording and disconnects the call 23 4 9351_book_2ATT 1 1 01 3 33 PM Pese gt IN CASE OF DIFFICULTY If you have difficulty hearing messages Check the volume setting If the system does not answer after the correct number of rings e Make sure that the ANSWER ON OFF light on the base is on If it is off Press ANSWER ON OFF If Toll Saver is on the number of rings changes to two when you have new messages waiting In some cases the system may be affected by the ringing system used by the local telephone company If the memory is full or the system is off the system answers af
11. iption directions Set Security Code Set the remote access code you will use 19 x to access features and functions of the answering system from a touch tone phone Set Day and Time Set the clock After you set the day repeat Steps 2 and 3 in Answering System Feature Setup to set hours and minutes Set Audible Message Alert When Message Alert is turned on the base Off beeps once every 10 seconds when new On messages have been received Set Announce Only When you set the system to Announce Off Only callers hear your announcement On but cannot leave a message Set Base Ringer Turn the base ringer on or off On Off Set Number of Rings Choose how many times the phone will 2 ring before the system answers a call 4 With Toll Saver active the system answers 6 after two rings when you have new Toll Saver messages and after four rings when you have no new messages NOTE Exit Feature Setup at any time by pressing a MAIL BOX button 14 4 9351 book_2ATT 1 1 01 3 33 PM rast gb ANSWERING SYSTEM OPERATION AT THE BASE Listen To Save amp Delete Messages The system automatically saves your messages until you delete them and can store approximately 15 minutes of messages memos and announcements up to a maximum of 99 messages After playing a message the system announces the day and time it was received While the message plays the Message Window displays the number o
12. ment 13 Answering System Feature Setup 14 Feature SUMMATLY ceeeeeeetees 14 Listen To Save amp Delete Messages 15 Call Screening Intercept 16 Record aM MO0 cece 16 Message Window Display 16 ANSWERING SYSTEM OPERATION At Touch Tone Phone sises 17 Connect with the Answering System e 17 VOICE MENU nasrincicsssisres 17 Remote Access Command 18 BATTERIES sssieiciviisiccvenivesseedies 19 Charging the Handset Battery Pack 19 Replacing the Handset Battery Pack 20 Spare Battery Charger 21 IN CASE OF DIFFICULTY niisiis 22 1 9351_book_2ATT 1 1 01 3 33 PM Pese gh Before You Install 1 Choose a location for the base near an electrical outlet and a telephone jack This phone requires a modular telephone jack and a standard electrical outlet 110v AC not controlled by a wall switch 2 Install the handset battery Remove battery compartment cover by pressing on the indentation and sliding downward c Place battery pack in compartment with the wires in the lower left corner along the bottom of the battery pack Replace cover by sliding it up Plug battery pack into place connector into handset 9351_book_2ATT 1 1 01 3 33 PM Pas db INSTALLATION 3 Attach the belt clip to the cordless handset optional To attach To remove 9351_book_2ATT 1 1 01 3 33 PM Pase h Table Desk Installation Standard Modular electrical ou
13. ople be sure to tell callers in your announcement to press D or 3 to leave a message in the appropriate mailbox 1 Press menu until you hear Set Outgoing Message AT THE BASE Turn Answering System on or off Enter Answering System feature setup and choose a feature to set 2 Press REcmEMmO After you hear Now Recording followed by a beep speak toward the base to record an announcement up to 90 seconds long 3 Press any MAIL BOX button to stop recording The system plays back your recorded message To review your announcement at any time 1 Press until you hear Set Outgoing Message 2 Press any MAIL BOX button To delete your announcement Press during announcement playback The system will use the pre recorded announcement until you record anew one 4 13 9351 _book_2ATT 1 1 01 3 33 PM Pese dit ANSWERING SYSTEM OPERATION AT THE BASE Answering System Feature Setup You can set up one feature at a time or you can set up a feature and then move on to set up another feature 1 Make sure the answering system is on 2 Press and release until you hear the system announce the feature you want to set Refer to the Feature Summary below for a description of the features and your choices 3 Press SELECT to hear the feature s settings 4 Press MESET to confirm your selection Feature Summary Default settings indicated by System announces Descr
14. plied with this product If you need a replacement call 1 800 222 3111 9351 book _2ATT 1 1 01 3 33 PM Page as INSTALLATION 4 Mount the base on the wall a Align holes on base with mounting studs on wall jack b Place power cord as shown so it hangs c Pull base down straight down on mounting between base studs until it and wall locks into place 5 Follow Steps 3 5 in Table Desk Installation 9351 book _2ATT 1 1 01 3 33 PM Pase gh TELEPHONE OPERATION Handset Volume Adjust volume of what you hear through the handset Redial Follow the instructions under Make or Answer a Call then press to call the last number dialed up to 24 digits Make or Answer a Call End a Call Lift handset Place handset from base in base OR OR Press and Press OFF wait for light to go on steadily Exit programming Flash Call Waiting Access special telephone company subscriber services Cancel a page Change Channel Switch to a clearer channel Temporary Tone On steadily Blinking Handset in use Programming mode Flashing Flashing slowly Line ringing Battery low 4 9351 book _2ATT 1 1 01 3 33 PM Page TELEPHONE OPERATION Indicates base Flashes when a call is coming Indicates Indicates is connected to in on steadily when any spare battery handset AC power phone on this line isin u
15. pressing on the indentation and sliding the cover downward Lift out the old battery pack and disconnect Align the two holes in the new battery pack s plug with the socket pins and snap the plug into place Place the battery pack in the compartment with the wires in the lower left corner along the bottom of the battery pack Replace the cover by sliding it up into place The new battery pack must be charged before using the phone Place the handset in the base and allow it to charge for at least 24 hours the first charge The telephone might operate before that but for best performance let the battery pack charge fully 9351 _book_2ATT 1 1 01 3 33 PM ruse Gs Spare Battery Charger This phone is equipped with a builtin spare battery charger in the base unit The spare battery charger allows you to always have a charged battery available should the handset battery charge become low To install the spare battery pack purchased separately Replacement Battery 3301 AT amp T SKU 91076 1 Open the base unit spare battery compartment Spare battery compartment cover 2 Plug battery pack connector into base Place the spare battery pack in the compartment Spare battery compartment 3 Replace the spare battery compartment cover 4 When the battery is installed properly the SPARE BATTERY light on the base will be on 5 The spare battery will be fully charged after 24 hou
16. rs 21 4 9351_book_2ATT 1 1 01 3 33 PM ruse ge IN CASE OF DIFFICULTY If you have difficulty operating this phone try the suggestions below For Customer Service visit our website at www telephones att com or call 1 800 222 3111 Please retain your receipt as your proof of purchase If the phone doesn t work at all check these items first e Make sure the AC adapter is plugged into an outlet not controlled by a wall switch e Make sure the telephone line cord is plugged firmly into the base unit and the modular jack e Make sure the base antenna is fully upright e Ifthe handset does not beep when you press PHONE the battery might need charging e Make sure the battery pack is installed correctly e Ifyou have dial pulse rotary service on your phone line make sure the dial mode is set to dial pulse see INSTALLATION If the above suggestions don t solve the problem try re initializing the handset and base 1 Disconnect the power to the base 2 Remove the handset battery pack 3 Wait afew minutes 4 Connect the power to the base 5 Insert the handset battery pack 6 Put the handset in the base to re initialize If you hear a two beep signal when you try to use the handset e You might be out of range Move closer to the base and try again e If moving closer to the base doesn t help try following the directions above for re initializing the handset and base If the phone does not ring when you rec
17. se is installed isin base REC MEMO ANSWER DELETE ON OFF D gt gt MAIL BOX MAIL BOX MAIL BOX A PLAY STOP _ amp TIMEISET SELECT MENU A voLuME W REPEAT SLOW SKIP QUICK Page Handset Locator Spare battery Press once to page the handset for up compartment to one minute press twice to cancel 8 4 9351_book_2ATT 1 1 01 3 33 PM Pase eh TELEPHONE OPERATION Temporary Tone Dialing If you have dial pulse rotary service you can change from dial pulse to touch tone dialing during a call by pressing This is useful if you need to send touch tone signals for access to telephone banking or long distance services 1 Dial the number 2 Press amp amp Buttons pressed after this send touch tone signals 3 After you hang up the phone automatically returns to dial pulse rotary service Handset Ringer Style You can select from four different handset ringer styles 1 Make sure the handset is off 2 Press PROGRAM 3 Press 0 B or to select your ringer style You will hear a sample of the ringer style 4 Press PROGRAM Ringer Off Make sure the handset is off Press PROGRAM Press Press PROGRAM To turn the ringer on again see Handset Ringer Style J eA UUN 9351_book_2ATT 1 1 01 3 33 PM Pese gp TELEPHONE OPERATION Headset Jack You can use this telephone handsfree when you install a 2 5 mm headset AT amp T SKU 24099 purchased separately
18. ter 10 rings If CL appears in the Message Window You need to reset the clock If the system does not respond to commands from a remote touch tone phone e Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks instead the phone is not a touch tone telephone The answering system may not detect the Remote Access Code while your announcement is playing Try waiting until the announcement is over before entering the code Make sure you enter your Remote Access Code correctly There may be noise or interference on the phone line you are using Press keys firmly If your outgoing announcement isn t clear e 24 When you record your announcement make sure you speak in a normal tone of voice about nine inches from the base Make sure there is no background noise TV music etc while you are recording
19. tlet telephone 1 Connect the telephone line cord 2 Connect the power cord The ANSWER ON OFF light goes on and CL flashes in the Message Window Use only the power cord supplied with this product If you need a replacement call 1 800 222 3111 3 Charge the handset battery Place the handset in the base Charge the battery for at least 24 hours the first time After the first charge the battery is typically fully charged overnight 4 Check for dial tone After the batteries are charged pick up the handset and press PHONE you should hear a dial tone 5 Set the dial mode If you have touch tone service the phone is ready to use as soon as the batteries are charged If you have dial pulse rotary service you ll need to change the dial mode When the phone is off press FR0G PROG to set the dial mode to dial pulse To return to touch tone dialing press FROG G8 C9 PROG 4 9351 book _2ATT 1 1 01 3 33 PM Page E gt Wall Installation 1 Position the wall mount adapter on the base We iei a Align tabs on wall mount adapter with holes on bottom of base Snap wall M mount adapter firmly z into place 2 Connect the telephone line cord 3 Connect the power cord The ANSWER ON OFF light goes on and CL flashes in the Message Window Use only the power cord sup
Download Pdf Manuals
Related Search