AT&T 2325/2365 User's Manual
Contents
1. to hear samples of ring volumes 5 Press SEL to save desired setting TEL 24o DSS Ring Pattern The external ring pattern sets which ringer you hear when you have an outside call The internal ring pattern sets which ringer you hear when you have an intercom call from another registered handset Cif installed External ring pattern default setting is 8 internal ring pattern default setting is 1 1 Press SEL The screen displays CALL LOG PHOME BOOE AUR 2 Press 4 to until the screen displays SRING FATTERH tij KEY CLICK _ m 3 Press SEL The screen displays OW rt gt EXTERNAL aed INTERHAL my 4 Press V or 4 then SEL to choose EXTERMAL or THTERNAL 5 Use the keypad to enter a ring pattern selection i OR Press V or 4 to display desired setting A sample of the displayed setting is played briefly 6 Press SEL to save displayed setting You will hear a confirmation tone 7 Press CLEAR to exit ring pattern setup ou LJ Z LLJ cc E OWE lz li TEL i 1 10 Key Click When this feature is on each key press makes a sound Default setting is GH 1 Press SEL The screen displays CALL LOG FHOHE BOOE 2 Press 4 to V until the screen displays PEEY CLICE HAHOSET HARE 3 Press SEL The screen displays KEY CLICK2. 0 again to turn Lid the system back on m gt Turn system on When system is off it answers after 10 gt rings and announces Please enter your TT remote access code Press then enter am your remote access code norr The remote access call automatically ends if you don t press a key within 20 seconds other than when recording or playing messages or announcements 51 BATTERIES Battery Life Battery life depends on how far the handset is from the base and other environmental conditions NOTE For optimum performance charge your bandset on the base every night Charge the Handset Battery Pack This battery should remain charged for up to three days A fully charged battery provides an average talk time of about seven hours e The battery pack needs charging when The battery icon flashes A warning tone sounds or The screen displays CHARGE BATTERY when idle Place the handset in the base so the CHARGING light goes on TER T The battery pack is typically charged in eight hours For best results the initial charge should be 12 hours e You can keep the battery fully charged by returning the handset to the base after each use e Ifyou repeatedly get a low battery indicator even after eight hours of charging the battery should be replaced Use only AT amp T Battery 3301 SKU 91076 D CAUTION Charge the battery provided with or identified for use wi
3. A new uncharged battery has been installed Place the handset in the base to charge the battery The handset battery is recharging and may not have enough power for normal operation yet The battery is low The phone line is disconnected Check the line jacks Another phone on this line is in use The handset is out of range You have unreviewed voice mail messages You must subscribe to Voice Mail service from your local telephone service provider 19 RATION O HUNE OP gt TEL DISPLAY SCREEN ICONS THIS ICON INDICATES AL The handset ringer is turned off See Ring Volume on page 8 for details mM The battery needs to be recharged ERATION I The Caller ID information displayed is an unreviewed call ie NEW There are unreviewed calls in the call log HONE gt TEL 20 BASE LIGHTS LIGHT ON OFF ON OFF CHARGING IN USE IN USE IN USE MAILBOX STOP MAILBOX STOP MAILBOX STOP STATUS on off on slow flash flashing fast flash flashing off INDICATES Answering system is on Answering system is off Handset is in the base charging Handset is on a call Phone line is disconnected Handset registration is in progress Old messages only in this mailbox New messages in this mailbox No messages in this mailbox 21 TONES AND WHAT THEY MEAN TONE INDICATES Three quick beeps Handset is out of range of t
4. AWS W 46 This system automatically saves your messages until you delete them and can store approximately 17 minutes of messages memos and announcements up to a maximum of 99 messages If the system has less than 30 seconds of recording time left it automatically turns off The system will still answer after 10 rings announce Please enter your remote access code and wait for the caller to enter the code to access remote functions See REMOTE ACCESS beginning on page 50 for details When you have new messages or memos the message window flashes the total number of new messages in all mailboxes and the MAILBOX STOP light for each mailbox with new messages flashes Listen to Messages Press MAILBOX STOP button for the mailbox you want to review The system announces the mailbox number the number of new messages and the number of old messages The system then plays only new messages in the mail box After each message or memo the system announces the day and time it was received While a message plays the message window displays the number of the message Press REPEATSLOW during playback to hear a message again If you press REPEATSLOW in the first two seconds of a message the system will backup to replay the previous message Press SKIPAUICK during playback to skip to the next message Press and hold SKP quickK or REPEATSLOW during message playback to speed up or slow dow
5. OM 4 Press or to select OH OR Press 0 or to select OFF 5 Press SEL to save the displayed setting Handset Name You can customize the handset to display a name or word of your choice up to 16 characters in place of e AT amp T idle screen and e HANDSET during intercom calls The default setting is ATT 1 Press SEL The screen displays CALL LOG FHOHE BOOE 2 Press A to until the screen displays HAME 3 Press SEL The screen displays HAME 4 Use the keypad and the chart on page 28 to enter a handset name 5 Press SEL to save the displayed name To change the name again at any time simply repeat Steps 1 5 11 EATURE SETUP CUE lz li TEL Language Setting You can set each registered handset so the display appears in English Spanish or French The default QoL setting is EHGL ISH 1 Press SEL The screen displays Lid gt CALL LOG 27 PHONE BOOK 2 Press 4 to until the screen displays al a l 3 Press SEL The screen displays the current language o on LANGUAGE Li EHGLISH l a 4 Press a or to scroll through the language choices 5 Press SEL to save the displayed language The screen returns to LAMGUAGE CLEAR MSG WAIT 12 Clear Message Waiting If you subscribe to telephone company voice m
6. answering system see ANSWERING SYSTEM OPERATION AT THE BASE beginning on page 41 Feature Setup Menu NOTE When you follow the directions to Clear Message Waiting or Set Dial Method you change settings for ALL registered handsets All other features must be set separately at each handset See About Adding Handsets on page 2 for details about additional handsets Press to enter the Feature Setup menu Use or to choose features then press to save your choice GY Press CLEAR at any time to return to the previous menu item Press CLEAR repeatedly to exit feature setup and return to the idle screen NOTE Ifyou wait more than 30 seconds without pressing a key the handset returns to the idle screen 00000 norr If you receive an incoming call while in feature setup the phone automatically exits the menu to take the call TUR INE li z TEL Ring Volume Adjust the volume of the handset ringer Setting volume to amp turns the ringer off and displays the ringer off icon XL on screen The default setting is amp 1 Press SEL The screen displays SCALL LOG FHOHE EBOOK ou _ LLJ T LLI o 2 Press a to until the screen displays WOLURME FATTERH z 3 Press SEL The screen displays OWE l 1 RIHG WOLUAE Use the keypad to enter a volume setting 8 6 OR Press 4 or
7. Answer a Call 15 Handset Volume 15 Call Timer o ceee parri terrea 16 Speakerphone 16 Redial wc coke dates ee eye Boks 17 Flash Call Waiting 17 Myte oa Be ean ane ea a es 17 Page Handset Locator 18 Temporary Tone Dialing 18 Display Screen Messages 19 Display Screen Icons 20 Base Lights 21 Tones and What They Mean 22 INTERCOM OPERATION 23 Intercom Calls 23 Answer an Incoming Call While on an Intercom Call 24 Transfer a Call 24 Forward a Call 25 Conference Calling 26 PHONE BOOK 27 Store a Number and Name in Phone Book 27 Dial a Number in Phone Book 30 Edit a Number Name in Phone Book 31 Delete a Number Name in Phone Book 33 CALLER ID OPERATION 35 Review Call Log 36 Remove Call Records 37 Store a Call Record in Phone Book 39 Display Dial 40 ANSWERING SYSTEM OPERATION AT THE BASE 05 41 Audible Indicators 41 Turning Answering System On or Off 0 2000000 0 41 Set the Clock 41 About Mailboxes 42 About Announcements 42 Record Your Announcement 43 Answering System Feature Setup 44 Feature Summary 45 Listen to Messages 46 Adjust Playbac
8. Book 2 4m DSS 1 Press DIR The screen displays the first phone book entry Skip to Step 4 OR Press SEL The screen displays CALL LOG PHONE BOOK Press The screen displays Press SEL The screen displays Press V to select STORE The screen displays Press SEL The screen displays STORE MUMBER Enter the telephone number up to 24 digits 27 7 Press SEL The screen displays STORE HAME 8 Enter a name connected with this number using the chart below You must store a name with each number Dial Presses Key 2 3 4 5 6 7 8 9 D space 1 2 A B C 2 a b c 3 D E 3 d e f a G H 4 g h i a J K L 5 j k 6 M N 0 6 m n o Z P Q R S 7 p q r S 8 T U V 8 t u v o W X Y Z Ww X y Z o 0 Es i i E amp 28 G a G e N Olt 10 Press SEL The screen returns to 2STORE SEARCH OR If the phone book is already full the screen displays PHOHE BOOK FULL Begin at Step 4 to enter another telephone number and name OR Press CLEAR to exit lt LLJ A 5 29 Dial a Number in Phone Book 1 Press DR The screen displays the first phone book entry Skip to Step 4 OR Press SEL The screen displays PCALL LOG FHOHE BOOE 2 Press V The screen displays FHOHME BODE RING VOLUME 3 Press SEL The
9. announces the number of new messages on the system 3 Within two seconds enter a remote command see Remote Access Commands 4 Press 0 to exit remote operation Voice Menu The system has voice prompts to help you with remote operation rit Press 5 to hear the menu while remotely connected to the 7 answering system r KARRA Ti c FUNCTION COMMAND Play messages in Press the appropriate mailbox number a mailbox 0 2 or 3 The system plays new messages If there are no new messages the system plays old messages Repeat a message Press 4 while message is playing each press backs up another message Skip a message Press 6 while message is playing each press advances another message Stop Press 5 Save messages Hang up Delete message Press 9 while message is playing Review announcement Press Z system plays announcement then beeps B 50 REMOTE ACCESS COMMANDS FUNCTION COMMAND Record announcement Press 7 after beep record announcement press 5 to stop System plays back announcement Record memo Press 8 then the mailbox number where you want memo recorded speak A after the system announces Now op recording press to exit Lo End remote access call Press 0 Turn system off Press 0 the system announces i Machine off Press
10. g into slots from the remove on back of handset handset to reattach Headset You can use this telephone hands free when you install any industry standard 2 5 mm headset purchased separately For best results use an AT amp T 2 5 mm headset Plug the headset into the jack located on the right side of the handset under the small rubber flap Do not force the connection but make sure the plug fits securely Wall Installation 1 Press the tabs as indicated figure a 2 Flip the base extension open figure b 3 Run the line cord and the power cord through the opening in the base extension and plug them into the jacks on the phone figure c figure a ra z J s l e 4 Connect the telephone line cord figure e 5 Connect the power cord figure e The ANSWER ON OFF light goes on and L flashes in the Message Window figure b Use only the power cord supplied with this product If you need a replacement call 1 800 222 3111 6 Snap the base extension down firmly figure d 7 Mount the base on the wall figure c figure e a Align holes on base with mounting studs on wall jack b Place power cord as shown c Pull base down on mounting studs until it locks into place Follow Steps 3 5 in Table Desk Installation figure e TELEPHONE FEATURE SETUP NOTE This section directs you through setting up telephone features only To set up and use the
11. intercom call 23 JPERATION INTER COLL G G F z 24 Answer an Incoming Call While on an Intercom Call If an incoming call is received while you are using the intercom you will hear a beep and the screen will display call information as usual for 15 seconds To answer the incoming call press on either handset The intercom call is automatically ended To end the intercom call without answering the incoming call press and hold NT The screen displays ENDED SPESE EE En FRSSSSaLSS Transfer a Call If you have installed additional AT amp T 2300 handsets purchased separately with your 2325 telephone or if you have the 2365 you can transfer a call from one handset to another and announce the caller 1 Press NT Your call is put on hold and the screen displays SELECT INTERCOM SHAHOSET 1 2 Use a or V to scroll through the list of registered handsets 3 Press SEL when the desired handset or CALL ALL is highlighted 4 When someone at the other handset answers the call announce the caller Then press PHONE or place the handset in the base to complete the transfer Forward a Call If you have installed additional AT amp T 2300 handsets purchased separately with your 2325 telephone or if you have the 2365 you can forward a call from one handset to another without announcing the caller 1 Press INT
12. with one ATST 2300 Expansion Handset You can purchase up to two more 2300 Expansion Handsets for use with your 2365 INSTALLATION Table Desk Installation norr Install this telephone away from electronic equipment such as personal computers television sets or microwave ovens Avoid excessive heat cold dust or moisture 1 Connect the telephone line cord Modular telephone jack Standard electrical outlet 2 Connect the power cord The ANSWER ON OFF light goes on and L flashes in the Message Window Use only the power cord supplied with this product If you need a replacement call 1 800 222 3111 3 Install the handset battery Use only AT amp T Battery 3301 SKU 91076 A a Remove battery b Plug the battery pack compartment cover by connector into handset pressing on indentation Place the battery pack and i ISTALLATION IN and sliding downward wires in the compartment c Replace cover by sliding it on its track up over battery case until it snaps firmly into place 4 Charge the handset battery e Place the handset in the base e Charge the battery at least 12 hours After the first charge the battery will charge in eight hours 5 Check for dial tone After the batteries are charged lift the handset and press PHONE you should hear a dial tone Belt Clip a Pull clip b Press tabs You can remove away from on belt clip the belt clip handset to
13. CHANGE until you hear your desired setting Press TIME SET to confirm your selection FEATURE SUMMARY SYSTEM ANNOUNCES Change remote access code Set the remote access code you 50 Change clock Monday 12 00 AM Change message alert Off On Change announce only Off On Change number of rings 2 4 6 Change call screening On Off NOTE Exit Feature Setup at any time by pressing a MAILBOX STOP button Default settings indicated by DESCRIPTION DIRECTIONS will use to access features and functions of the answering system from a touch tone phone Set the day and time After you set the day repeat Steps 3 and 4 in Answering System Feature Setup on page 43 to set the hour and minutes When Message Alert is turned on the base beeps once every 10 seconds when new messages have been received When you turn Announce Only on callers hear your announcement but cannot leave a message Choose how many times the phone will ring before the system answers a call With Toll Saver active the system answers after Toll Saver two rings when you have new messages and after four rings when you have no new messages When you turn Call Screening off you will not hear incoming messages as the caller leaves them 45 Tey D d e SEENE LING AWS W RATION ETE L gt SYSTEM Ol LING
14. ERY place the handset in the base and charge for at least eight hours If the battery does not charge after eight hours replace it with AT amp T Battery 3301 SKU 91076 SOLUTION Check all the previous suggestions If you still do not hear a dial tone disconnect the phone and try another phone in the same jack If there is no dial tone on that phone either the problem is probably in your wiring or local service TELEPHONE OPERATION PROBLEM If you hear a two beep signal when you try to use the handset PROBLEM If you hear noise or interference when using the phone PROBLEM If the phone does not ring when you receive a call SOLUTION The handset and base are not communicating properly You might be out of range Move closer to the base and try again SOLUTION e You may be out of range Move closer to the base Household appliances plugged into the same circuit as the base can sometimes cause interference Try moving the appliance or the base to another outlet e The layout of your home or office may E S l be limiting the operating range Try moving the base to another location preferably on an upper floor ae e Using the handset near household appliances microwaves computers try televisions stereos etc can sometimes er cause interference Move away from lt appliances while using the handset a SOLUTION Make sure the ringer is on e Ma
15. NCTION Dial Method Handset Volume Ringer Volume Ring Pattern Key Tone Remote Access Code Clock Message Alert Announce Only Number of Rings Call Screening Vibrator Ringer Melody 60 DEFAULT SETTING Tone 2 2 1 ON 50 ON OFF OFF 4 ON OFF RINGER 01 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS Frequency Range Channels Channel Spacing Output Power Sensitivity Modulation Operating Temperature Base Unit Voltage Base Unit Voltage Handset Voltage 2400 Hz 2483 MHz 95 864 kHz 23 dBm 92 dBm GFSK 0 C 40 C 96 144 Vrms AC Voltage 60Hz 9 Vdc AC Adapter Output 3 6 4 6 Vdc 600mAh 61 INDEX A Announce Only 42 announcements 42 answeracall 15 answering system 41 44 50 B Base Unit 1 C CALL BACKE 25 call log 35 36 39 call record 37 39 40 Call Waiting 17 call waiting signal 17 Caller ID 35 39 CHARGE BATTERY 19 54 iL appears in the Message Window 58 clock 41 conference call 26 Delete a Number Name from Phone Book 33 Delete Messages 47 delete your announcement 43 dial 15 Dial a Number in Phone Book 30 dial method setting 14 dialing options 40 diffculty hearing messages 57 Display Dial 40 DTMF 14 E Edit a Number Name in Phone Book 31 62 EHGLISH 12 erase a character 32 ExT IH USE 19 external 16 EsTERHAL CALL 19 F forward a call 25 French 12 H hands free 5 Handset 1 7 9 11 handset batte
16. Press 7 or A to select FULSE OR Press 0 or to select THEF 5 Press to save the displayed setting 14 TELEPHONE OPERATION 24an DSS Idle Screen When the handset is within range of the base and not on a call or in Feature Setup mode the screen displays If you assign a name to the handset see Handset Name on page 11 that name will be displayed instead of ATAT ERATION D Make a Call i 1 Press PHONE then dial the number Z on 5 Dial the number then press PHONE 2 To end the call press again a I OR Place the handset in the base tij Answer a Call 1 Press to answer a call 2 To end the call press again OR Place the handset in the base Handset Volume You can adjust the volume of what you hear through the handset during a conversation by pressing VOLUME or VOLUME Y While you adjust the volume level the screen display is similar to HAHDSET UOLUME ai 15 Call Timer When the handset is on a call the screen displays a timer and whether the call is external or internal intercom For example Speakerphone j Z e GG When the handset speakerphone is activated you can use the phone hands free Stand the handset on a flat balal surface not in the base and continue your a conversation m Make a Call el nam 1 Press SFK then dial the number Di a ail tij a Dia
17. TION me CALL LOG FHOME BOOE i ce Til 2 Press SEL The screen displays the most recent call in the call log and displays if el the call is new q OH i a E MLSS 1 3 Press V or to scroll through the call log 4 When the phone number you want to call is displayed press PHONE The phone automatically dials the number and the screen displays Dialing Options O While a call record is displayed press REDIAL until the C screen displays the number the way you want to dial it E For example 19085551212 EG 9085551212 15551212 p 5551212 The number of dialing options available for each call displayed depends on the format of the original call 40 ANSWERING SYSTEM OPERATION at THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation Turn Answering System On or Off Press ON OFF to turn the system on or off The message window will show the number of unreviewed messages at all times When the system is turned on you will hear Machine on and the ON OFF light will be lit When the system is off you will hear Machine off and the on orF light will not be lit The system will still answer after 10 rings if it is off then announce p lt DE D Please enter your remote access code and wait for keke
18. Your call is put on hold and the screen displays SE CL ECT INTERCOM HAHDSET 1 2 Use a or V to scroll through the list of registered handsets 3 Press CALL 4 Press SEL when the desired handset or ALL is highlighted PHONE or place the handset in the base The call will ring at the second handset and FORWARDED CALL will be displayed If a forwarded call is not answered within 30 seconds the call will automatically be returned to the forwarding handset The screen displays CALL BRICK or the CID information if available If the returned call is not answered within 20 seconds the call is automatically disconnected 25 lt GG i 1 n am oo l Conference Calling 1 If one handset is already on a call you can connect the second handset to the call by pressing PHONE on the second handset OR If you are on a call and have the second call on hold press PHONE to add the held call to the conference call 2 Disconnect either or both handsets by pressing PHONE 26 PHONEBOOK This telephone can store up to 50 telephone numbers and names Phone book entries are stored in alphabetical order Storing a number and name in one handset automatically stores it in ALL registered handsets See About Adding Handsets on page 2 for details about additional handsets Store a Number and Name in Phone
19. ail service and the message waiting indicator remains on even after you have reviewed all messages follow the directions below to turn off the indicator norr These steps will clear the message waiting indicator for ALL registered handsets See About Adding Handsets on page 2 for details about additional handsets Pr 1 Press SEL The screen displays Ta SCALL LOG FHOHE BOOK aa FHOHE BOOK TE my 2 Press 4 to until the screen displays SCLERR MSG WATT DIAL METHOD n Li l Li 3 Press SEL The screen displays CLEAR MSG WAIT COHF IRM 4 Press SEL to confirm and remove the message waiting indicator OR Press CLEAR to exit the menu without clearing the message waiting indicator The screen returns to CLEAR MSG WATT DIAL METHOD 13 Set Dial Method norr When you change the dial method setting ALL registered handsets are affected See About Adding Handsets on page 2 for details about additional handsets This phone comes set for touch tone THF dialing If you have dial pulse rotary service you must set the dial method to FULSE 1 Press SEL The screen displays ou EI 2 LLJ cc PCALL LOG FHOHE BOGE AUU 2 Press 4 to Y until the screen displays OWE METHOD LOG li 3 Press SEL The screen displays TEL DIAL METHOD OTHE 4
20. answering and one for when you ve set the system to play the announcement only e Use normal answering when you want the system to record callers WO 2 messages Use Announce Only when you want to give information Ti to callers without accepting messages n e If you choose not to record an announcement the system answers with a pre recorded announcement e The normal answering pre recorded announcement says Hello Please leave a message after the tone The Announce pld Only pre recorded announcement says We re sorry messages ie to this number cannot be accepted The Announce Only Y announcement is played twice P e By setting Announce Only to On or Off you decide which SY announcement your callers will hear when the system answers er a call the system comes set for normal answering with Announce gt Only turned off See Change Announce Only on page 45 to change your announcement selection kakan li S l r 42 Record Your Announcement NOTE Jf you have assigned different mailboxes to different people be sure to tell callers in your announcement to press 1 2 or 3 to leave a message in the appropriate mailbox Remember to leave a few seconds blank at the end of your recorded announcement to allow callers time to select a mailbox The system will record your announcement for the currently selected answer mode normal or Announce Only To conf
21. ar to FHOME MUTED gt 2 To return to two way conversation press MUTE again E amp Sa NO 17 lt cc LLJ UN z TEL 18 Page Handset Locator NOTE Jf you have installed additional AT amp T 2300 Extension Handsets purchased separately with your 2325 base or you have purchased the AT amp T 2365 with an additional handset pressing will signal ALL registered handsets See About Adding Handsets on page 2 for details about additional handsets Page the handset s from the base by pressing PAGE HANDSET LOCATOR The handset will sound a repeating tone To cancel the page press any key on the handset or PAGEHANDSET LOCATOR on the base or wait 60 seconds Temporary Tone Dialing If you have dial pulse rotary service you can change from dial pulse to touch tone dialing during a call 1 Make the call and wait until it is connected 2 Press TONEx Keys pressed after this send touch tone signals 3 After you hang up the phone automatically returns to dial pulse rotary service DISPLAY SCREEN MESSAGES SCREEN DISPLAYS THTERCOM CAL PLACE IH CHARGER CHARGING EST IH USE QUT OF 5 MESSAGE WAITING WHEN You have an incoming phone call without Caller ID You have an incoming intercom call The screen also shows the calling location for example HAHOSET This handset is not registered to the base
22. crophone The message window displays the length of your memo up to 99 seconds If you are recording a longer memo 59 continues to flash until you finish 3 To stop recording press the MAILBOX STOP button again ERATION SY STENT OT LING AWS W 48 MESSAGE WINDOW DISPLAY WINDOW DISPLAYS a 1 98 flashing 0 55 Oo F Counting 7 to 99 59 flashing 1 99 flashing 1 8 steady for one second 00 99 A OM or OFF steady for one second On or Off fL lt gt normal display flashing TO INDICATE No new messages in any mailbox Total number of messages in all mailboxes Memory is full or total number of messages is 99 Duration of announcement or memo recording Length of recording is more than 99 seconds New message number during message playback Indicates volume level selected when VOLUME or VOLUME 9 is pressed Current Remote Access Code while setting Announce Only mode Displayed when any setting is changed from Clock needs to be set System is answering a call or is in remote operation System is in programming mode or initializing 49 ATION ER D ST STEMU OL LING AWS W REMOTE ACCESS Connect with the Answering System You can access many features of this system remotely from a touch tone phone 1 Dial your telephone number 2 When the system answers enter your Remote Access Code preset to 50 The system beeps twice and
23. e screen returns to the first call record 38 Store a Call Record in Phone Book You can store a number received by Caller ID in the telephone phone book A call record with no name will be stored in the phone book with HHEHOHH in place of a name You can follow the directions in Edit a Number Name in Phone Book on page 31 to assign a name to the number A call record with no valid phone number cannot be stored in the phone book 1 Press cid The screen displays the most recent call in the call log and displays if the call is new i 1 JOHNSON 212 1 Skip to Step 3 OR Press SEL The screen displays gt CALL PHONE BOOK 2 Press SEL The screen displays the most recent call in the call log and displays if the call is new THOMAS 1 Qe Press or 4 to scroll through the call log 4 When you find the call record you want to store in the phone book press SEL three times The call record is saved in the phone book and you can continue to review the call log NOTE No confirmation tone will sound when the number is stored 39 Display Dial While you are reviewing the call log you can dial a number displayed on the screen 1 Press CD The screen displays the most recent call in the call log and displays if the call is new JOHHSOH THOMAS 5 1 1a SePRM Skip to Step 3 OR Press SEL The screen displays JPERA
24. ge Window PROBLEM If the system does not respond to commands from a remote touch tone phone 58 SOLUTION Make sure that the answering system is on If Toll Saver is on the number of rings changes to two when you have new messages waiting e In some cases the system may be affected by the ringing system used by the local telephone company If the memory is full or the system is off the system answers after 10 rings SOLUTION You need to reset the clock See Change the Clock in the ANSWERING SYSTEM OPERATION section of this manual SOLUTION e Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks instead the phone is not a touch tone telephone e The answering system may not detect the Remote Access Code while your announcement is playing Try waiting until the announcement is over before entering the code e Make sure you enter your Remote Access Code correctly e There may be noise or interference on the phone line you are using Press keys firmly ANSWERING SYSTEM PROBLEM SOLUTION If your outgoing e When you record your announcement announcement isn t make sure you speak in a normal tone of clear voice about nine inches from the base e Make sure there is no background noise CTV music etc while you are recording 59 T 1 i A rl DEI DEFAULT SETTINGS DEFAULT SETTINGS FU
25. he base One double beep Handset has failed to register with base lt 2 Two double beeps Handset battery charge is low Lu io One beep Confirms handset has been correctly placed in the base OR Handset registration is complete le n li oo 22 INTERCOM OPERATION 24o DSS i a 0 NoTrE The features in this section work only if you have installed additional AT amp T 2300 Expansion Handsets purchased separately with your ATGT 2325 Telephone or if you have purchased the AT amp T 2365 Cordless Telephone See About Adding Handsets on page 2 for more information Intercom Calls If you have more than one handset AT amp T 2300 purchased separately registered with your 2325 base f or if you have the 2365 you can make intercom calls between handsets e 1 Call one handset from another by pressing ea INT 2 Use J or V to scroll through the list of a registered handsets po 3 Press SEL when the desired handset is highlighted 4 To answer press PHONE on the second handset Call All You can send an intercom call signal to all registered handsets at once The first handset to answer the call will be connected 1 2 3 4 Press NT on the handset Use or to highlight CALL ALL Press SEL To answer press at another handset Only the first handset to respond will be connected to the
26. hone is connected to a Private Branch Exchange PBX CALLER ID PROBLEM If the caller s name or phone number is not displayed during Call Waiting SOLUTION e You should call your service provider to confirm that you subscribe to combined Caller ID with Call Waiting service Caller ID information received during Call Waiting is displayed only on the handset that is in use The information is stored in the Caller ID log on ALL registered handsets e Make sure the battery is charged ANSWERING SYSTEM PROBLEM If messages are incomplete PROBLEM If you have difficulty hearing messages PROBLEM If callers are unable to leave messages in Mailbox 2 or 3 SOLUTION If a caller leaves a very long message part of it may be lost when the system disconnects the call after three minutes e If the caller pauses for more than seven seconds the system stops recording and disconnects the call If the system s memory becomes full during a message the system stops recording and disconnects the call SOLUTION Check the volume setting SOLUTION Re record your outgoing announcement leaving several seconds of blank time at the end of your announcement to allow callers enough time to select a mailbox my Y Tr FICULTY ANSWERING SYSTEM PROBLEM If the system does not answer after the correct number of rings PROBLEM If appears in the Messa
27. i E ATeT USER S MANTAT 2 4 GHz Cordless Telephone Answering System 2325 2365 with Caller ID Call Waiting For Customer Service Or Product Please also read Information Visit Our Website At Part 1 Important www telephones att com Product Information 2002 Advanced American Telephones All Rights Reserved AT amp T and the Globe Design are trademarks of AT amp T Corp licensed to Advanced American Telephones gt ll Visit us at www telephones att com 2002 Advanced American Telephones All Rights Reserved AT amp T and the Globe Design are trademarks of AT amp T Corp licensed to Advanced American Telephones Printed in China Issue 1AT amp T 07 02 CONTENTS BEFORE YOU BEGIN 1 Parts List sock ob ete a SS 1 About Caller Identification Gallet ID e095 es ok nan 2 About the Call Log 2 About Adding Handsets 2 INSTALLATION 3 Table Desk Installation 3 Belt CP eera eva ueu Bad pinet gt Headset cs cdo ge oe Mee teks 5 Wall Installation 6 TELEPHONE FEATURE SETUP 7 Feature Setup Menu 7 Ring Volume 8 Ring Patterns ss akin he ae dels 9 Key Click 4 1 se sued Kae a eae 10 Handset Name 11 Language Setting 12 Clear Message Waiting 13 Set Dial Method 14 TELEPHONE OPERATION 15 Idle SEEEN o a ioa dss acu ien 15 Make a Call 15
28. irm or change the answer mode follow the directions under Answering System Feature Setup and Feature Summary on page 44 and 45 to Change p lt announce only ev 1 With the system set for the desired answer mode normal or Announce Only press m MENU until you hear Change announcement 2 Press RECMEMO After you hear Now bled recording followed by a beep speak toward N the base to record an announcement up to 90 seconds long Nn 3 Press any MAILBOX STOP button to stop R recording The system plays back your recorded message a l To review your announcement at any time ern 1 Press MENU until you hear Change all announcement 2 Press any MAILBOX STOP button ey The system plays the current announcement r To delete your announcement Press DELETE during announcement playback The system will use the pre recorded announcement until you record a new one 43 ERATION sYSEWOL LING AWS W 44 Answering System Feature Setup You can set up one feature at a time or you can set up a feature and then move on to set up another feature 1 Make sure the answering system is on Press and release MENU until you hear the system announce the feature you want to set Refer to the Feature Summary on page 45 for a description of the features and your choices Press TME SET to hear the feature s settings Press
29. k Volume 47 Delete Messages 47 Record Memo 48 Message Window Display 49 REMOTE ACCESS 50 Connect with the Answering System 50 Voice Menu 004 50 Remote Access Commands 51 BATTERIES 52 Battery Life 0 52 Charge the Handset Battery Pack 52 Replace the Handset Battery Pack 53 IN CASE OF DIFFICULTY 54 DEFAULT SETTINGS 60 TECHNICAL SPECIFICATIONS 61 INDEX 22 ce cree cence ess 62 BEFORE YOU BEGIN Parts List Your box should include This User s TES ANCA Manual QUICK START GUIDE 2 4 Giz Cordless Telephone 2325 2365 with Caller I0 Call Waiting 2 4 GHz Cordless Telephone INSTALLATION leet miatano Answering System 2325 2365 with Caller ID Call Waiting OU BEGIN RE Ui l B Handset Power battery pack adapter 2 Telephone line cord norr If you have purchased the ATET 2365 please also refer to the parts list in your ATGT 2300 User s Manual About Caller Identification Caller ID This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider Caller ID with Call Waiting lets you see who s calling before you answer the phone even when you re on another call You may need to change your phone service to use this feature Co
30. ke sure the telephone line cord is connected firmly to the base and the telephone jack Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch You might be too far from the base move closer e You might have too many extension phones on your telephone line to allow all of them to ring Try unplugging some of them 55 a LL IN CASE Ul i TELEPHONE OPERATION PROBLEM If your telephone misdials PROBLEM If you are unable to operate special telephone services or other equipment requiring touch tone signals CALLER ID SOLUTION If you have dial pulse rotary service you ll need to set the dial method to PULSE Follow the instructions under Set Dial Method in the FEATURE SETUP section of this manual e If you have touch tone service and you hear clicks while you are dialing you ll need to set the dial method to ETHE Follow the instructions under Set Dial Method in the FEATURE SETUP section of this manual SOLUTION If you have dial pulse rotary service follow the directions under Temporary Tone Dialing in the TELEPHONE OPERATION section of this manual PROBLEM If the caller s name or phone number is not displayed 56 SOLUTION e Make sure you subscribe to Caller ID service from your local telephone company e Make sure the battery is charged e Caller ID service might not work when the p
31. l the number then press SPK 2 To end the call press PHONE OR Place the handset in the base Answer a Call 1 Press to answer a call 2 To end the call press PHONE OR Place the handset in the base Switch Between Handset and Speakerphone While on a call you can press to switch to speakerphone While on a speakerphone call press to return to the handset 16 Redial The last five phone numbers dialed at the handset are stored in redial memory Press repeatedly until the number you want to call is displayed then press PHONE to dial the displayed number oO e OR Press PHONE then press REDIAL repeatedly until the s amp number you want to call is displayed Press SEL to cc z dial the displayed number E C Press PHONE to end the call e Flash Call Waiting If you subscribe to Call Waiting service with your local telephone service provider you can answer a new incoming call without losing your current call m _l 1 Press FLASH to connect to the new call when ar you receive a call waiting signal TT 2 Press FLASH again to return to the original call NOTE Use to access otber phone company subscriber services as described by your provider Mute 1 During a telephone conversation mute the handset microphone by pressing MUTE The other party will be unable to hear anything on your end The screen is simil
32. n playback of a message After playing the last message in a mailbox the system announces End of messages If the system has less than five minutes of recording time left it announces the remaining time Press the MAILBOX STOP button at any time during playback to exit message playback You will hear a long beep Adjust Playback Volume Press VOLUME F or VOLUME to adjust playback volume to a comfortable level If volume is set to level 1 you will not hear incoming messages as they are received The system beeps three times when you reach the highest or lowest volume setting Delete Messages norr You cannot delete a message until it s been reviewed Deleted messages cannot be recovered Delete a Specific Message Press DELETE while a message is playing to delete only that message Delete All Old Messages in a Mailbox Press and hold DELETE for two seconds The system announces Please select mailbox Press the desired MAILBOX STOP button The system erases all old previously reviewed messages and memos in that mailbox 47 SY STEN ORE LING AWS W Record a Memo You can record a memo up to four minutes long to store as an incoming message 1 Press and release REC MEMO The system announces Please select mailbox 2 Press a MAILBOX STOP button to select a mailbox for the memo After the system announces Now recording speak toward the mi
33. n the display If an incoming phone number matches one already in the call log the old call information will be deleted when the new call information gt l is saved in the call log If an incoming phone number matches an existing phone book entry the caller s name will appear in the call log as you saved it in the phone book not as it was sent with incoming Caller ID information ec For example ak l Td d gt norr Caller ID information is shared by ALL registered handsets See About Adding Handsets on page 2 for more information Removing a call record from one handset also removes it from the others If Caller ID information has been received you can see a summary of the call log on the idle screen For example if the screen displays i HEW there are two calls in the call log and one of them is unreviewed HELD Press CLEAR at any time to exit the call log and return to the idle screen 35 Review Call Log 1 Press CD The screen displays the most recent call in the call log and displays if the call is new JOHHSOH THOMAS Soo oe LSS 1 Skip to Step 3 OR Press SE The screen displays CALL LOG PERATION O amp E G C PHONE BOOK a 2 Press SEL The screen displays the most am recent call in the call log and displays if Li the call is new l al A menj d gt 3 Press V
34. ntact your phone service provider if e You have both Caller ID and Call Waiting but as separate services you may need combined service e You have only Caller ID service or only Call Waiting service e You don t subscribe to any Caller ID or Call Waiting services You can use this product with regular Caller ID service and you can use this product s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service There are fees for Caller ID services and they may not be available in all areas This product can provide information only if both you and the caller are in areas offering Caller ID service and if both telephone companies use compatible equipment About the Call Log This phone assigns each incoming call a number from 1 to 50 The most recent call will have the lowest number When the memory is full the oldest call information is deleted to make room for new incoming call information See CALLER ID OPERATION beginning on page 35 for more details If you answer a call before call information appears on the screen it will not appear in the call log About Adding Handsets This product is compatible with the AT amp T 2300 Expansion Handset You may use up to three 2300 units purchased separately with this phone Follow the instructions provided with the additional handset s for installation and registration norr If you bave purchased the AT amp T 2365 your set comes
35. or to scroll through the call log 36 Remove Call Records Removing a Specific Call Record 1 Press CD The screen displays the most recent call in the call log and displays if the call is new SOW THOMAS j male 25 a Skip to Step 3 OR Press SEL The screen displays EALL LOG FHOHE BOOE co 2 Press SEL The screen displays the most Ir recent call in the call log and displays if J the call is new E j A de gt JOHNSON THOMAS 988555012 i Qe Press V or 4 to scroll through the call log 4 When you find the call record you want to remove press and release MUTE DELETE The call record is removed and the next call record is displayed 37 Remove All Call Records 1 Press CD The screen displays the most recent call in the call log and displays if the call is new i 1 Skip to Step 3 OR Press SEL The screen displays CALL LOG FHOHE BOOK _ s am bu AAAA gt i G 2 Press SEL The screen displays the most recent call in the call log and displays if the call is new JOHAR THORS i ABER SSA LSS 1 isay Lat Serer ALL fa 3 Press and hold MUTE DELETE The screen displays CALL LOG DELETE ALL 4 Press SEL to delete all call records The screen returns to the idle screen OR Press CLEAR to exit without deleting Th
36. rm the change The screen displays the edited entry 11 The screen returns to gt SEARCH STORE Delete a Number Name from Phone Book 1 Press DIR The screen displays the first phone book entry Skip to Step 4 OR Press SEL The screen displays CALL LOG FHOHE BOOK 2 Press V The screen displays PHOHE BOOK RIHG WOLURME 3 Press SEL The screen displays gt SERRCH STORE 4 Press SEL The screen displays the first phone book entry and looks similar to 5 Enter the first letter of the stored name you want to find then scroll using 4 or Y OR Press 4 or Y to scroll through phone book entries 33 6 When the you find the number you wish to delete press MUTE DELETE to delete the entire displayed entry The screen display is similar to 7 Press SEL The entry is deleted and the screen displays the next phonebook entry 34 CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider this phone stores all incoming calls with valid Caller ID information in the call log Name number time and date information can all be stored if they are sent with the call Calls are automatically stored in the order they are received with call 1 stored as the most recent call The call log number appears next to the phone number on the screen display New unreviewed call information includes i
37. ry 4 Handset Name 11 handset ringer 8 Handset Volume 15 l idle screen 7 35 38 incoming call 7 17 24 WE CALL 19 intercom calls 23 internal 16 K Key Click 10 key press 10 L language 12 Listen to Messages 46 M MAILBOX STOP light 46 mailboxes 42 memo 48 19 message waiting indicator 13 INDEX message window 46 messages 46 messages are incomplete 57 mute 17 17 N name or phone number is not displayed 56 name or phone number is not displayed during Call Waiting 57 NEW 20 NiCd battery pack 1 HO LINE 19 HOT REGISTERED 19 0 QUT OF SERUICE 19 outgoing announcement isn t clear 59 P 18 page 18 phone book 29 30 31 33 Phone book entries 27 19 Playback Volume 47 Power adapter 1 power cord 3 pre recorded announcement 42 14 FL Q Quick Start Guide 1 R Record a Memo 48 record your announcement 43 redial 17 remote access code 41 50 Remove All Call Records 38 46 review your announcement ring pattern 9 S Spanish 12 SKIP QUICK 46 STORE HAME 28 Storing anumber 27 system does not answer 58 system does not response to remote commands 58 T Telephone line cord 1 telephone misdials 56 the phone book 39 timer 16 toll saver 45 touch tone 18 transfer a call 24 two beep signal 56 V volume 8 43 63
38. screen displays gt SEARCH STORE 4 Press SEL The screen displays the first phone book entry and looks similar to 5 Enter the first letter of the stored name you want to find then scroll using 4 or Y OR Press 4 or to scroll through phone book entries 6 When you find the number you want to call press to dial the displayed number The screen display is similar to FHOHME Eisis E 30 Edit a Number Name in Phone Book 1 Press DR The screen displays the first phone book entry Skip to Step 4 OR Press SEL The screen displays 2 Press gt PHOME RING 3 Press SEL The screen displays gt SEARCH STORE 4 Press SE The screen displays the first phone book entry and looks similar to 5 Enter the first letter of the stored name you want to find then scroll using or Y OR Press a or to scroll through phone book entries 6 When you find the number you want to edit press SEL to enter edit number mode 31 sa LLJ E ma 32 7 Press MUTE DELETE to erase a digit OR Press and hold DELETE to delete entire 8 Press telephone number SEL to store the edited number and enter name mode 9 Press MUTE DELETE to erase a character OR Press and hold DELETE to delete entire name 10 Press SEL to confi
39. th this product only in accordance with the instructions and limitations specified in the User s Manual Part 1 52 Replace the Handset Battery Pack 1 Install the handset battery Use only AT amp T Battery 3301 SKU 91076 2 Charge the handset battery e Place the handset in the base e Charge the battery for at least 12 hours After the first charge the battery will charge in eight hours J GG LLJ s ke a Remove battery b Plug the battery pack compartment cover by connector into handset pressing on indentation Place the battery pack and and sliding downward wires in the compartment c Replace cover by sliding it on its track up over bat tery case until it snaps firmly into place 53 DIEEI IN CASE OL IN CASE OF DIFFICULTY If you have difficulty operating this phone try the suggestions below For Customer Service visit our website at www telephones att com or call 1 800 222 3111 Please retain your receipt as your proof of purchase TELEPHONE OPERATION PROBLEM If the phone does not work at all check these items first PROBLEM If you have no dial tone 54 SOLUTION Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch e Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack e Make sure the battery pack is installed correctly e If the screen displays CHARGE BATT
40. you to enter the code to access remote functions See toms REMOTE ACCESS beginning on page 50 for details Set the Clock H This system comes preset to Monday 12 00 AM and N CL will flash in the message window You will need gt to set the correct day and time at the base ef 1 With answering system on press MENU until dri the system announces Change clock gt Press TME SET to hear the current setting Press TME SET again to announce the day re 2 Press CHANGE until the system announces the correct day then press TIME SET The system announces the current hour setting C7 3 Press CHANGE until the system announces ae the correct hour press TIME SET The system L announces the current minute setting 4 Press CHANGE to advance the minutes one at a time OR Press and hold CHANGE to advance 10 minutes at a time When the system announces the correct minutes press TIME SET The system announces the current clock setting 5 Press a MAILBOX STOP button to exit programming 41 About Mailboxes This answering system has three voice mailboxes Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 7 2 or 3 while the system plays the outgoing announcement All other messages will be recorded in Mailbox 1 About Announcements e You can record up to two different announcements one for normal
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