APC SUA48RMXLBP3U User's Manual
Contents
1. 2 Press Y The UPS will respond with SM in the command box If the UPS does not respond to the Y command ensure the serial cable is securely connected to the serial port on the UPS Use only an APC supplied serial cable When SM appears in the command box press the gt key The UPS will respond with the number of external battery packs connected to the UPS If the UPS has not been previously programmed to recognize the number of external battery packs this number will be zero Use the or keys to change the number of external battery packs OK will appear in the command box Press gt key The number of external battery packs will appear in the command box NOTE The or keys and the gt key must be used again to change the number of external battery packs from this point in the programming Press R The UPS will respond with BYE in the command box SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual Maintenance and Service Maintenance and Service Replacing the Battery Module This unit has two replaceable hot swappable battery modules Replacement is a safe procedure isolated from electrical hazards Leave the external battery pack s and connected equipment on during the replacement procedure Q Once the batteries are disconnected the connected equipment is not protected from power outages Refer to the appropriate replacement battery user manual for battery module installation2. OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY WARRANTY TERMS MAY BE MODIFIED IF AT ALL ONLY IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEPARTMENT Warranty claims Customers with warranty claims issues may access the APC customer support network through the Support page of the APC Web site www apc com support Select your country from the country selection pull down menu Open the Support tab at the top of the Web page to obtain contact information for customer support in your region Entire contents copyright 2008 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo Smart UPS and PowerChute are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual 11
3. Elevation temperature or humidity are Operating 3 000 m 10 000 ft outside the specified limits Rite 15 240 m 50 000 ft Be sure the air vents on the UPS are not blocked Environmental factors impact battery life High temperatures poor utility power and frequent short duration discharges will shorten battery life Humidity 0 to 95 relative humidity non condensing Weight 18 kg 40 Ibs without battery module 68 kg 150 Ibs 68 kg 150 Ibs with battery module 25 kg 55 Ibs each battery module ia Dimensions 133 mm x 283 mm x 660 mm HxWxD 5 24 in x 11 14 in x 26 in Maximum Number of External Battery Packs Supported by the 10 Smart UPS XL Voltage 48 V 4 SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual Installation Installation Your external battery pack and UPS may vary in appearance from the examples depicted in this manual during installation Q The UPS and the battery modules are heavy Remove the battery modules to lighten the UPS Install the Rails in the Rack This UPS is intended for installation in a 19 rack For details on rail installation refer to the instructions in the rail kit Install the Battery Pack in the Rack The external battery pack should be mounted below the UPS in the rack Install the UPS and the external battery pack at or near the bottom of the rack If the UPS and the external battery pack are to be mounted in adjacent racks use an APC approved extension cable
4. instructions See your dealer or contact APC at www apc com or http upgrade apc com for information on replacement battery modules replacement battery packing material R Be sure to deliver the spent battery s to a recycling facility or ship it to APC in the SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual Maintenance and Service Service If the unit requires service do not return it to the dealer Follow these steps 1 If the problem persists contact APC Customer Support through the APC Web site www ape com Note the model number of the unit the serial number located on the back of the unit and the date purchased If you call APC Customer Support a technician will ask you to describe the problem and attempt to solve it over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA Ifthe unit is under warranty repairs are free Procedures for servicing or returning products may vary internationally Refer to the APC Web site for country specific instructions Pack the unit in its original packaging If this is not available refer to www apc com for information about obtaining a new set Pack the unit properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE BATTERY before shipping in compliance with U S De
5. Refer to the APC Web site www apc com for ordering approved cables oO 2 SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual 5 Installation Connect the External Battery Pack s Remove the two screws that secure the strain relief to the external battery connector e fnn rae pee a nfa file h P ale oo vie i i oo rile i 00 iile a 6 SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual Installation Configure UPS parameters This configuration affects the accuracy of the predicted runtime calculations the UPS performs while running on battery power Smart UPS XL models must be programed to recognize the number of external battery packs connected to the UPS There are five options available for configuring the UPS to recognize the number of external battery packs 1 PowerChute Business Edition Refer to the instructions included with the software 2 Network Management Card NMC Web interface Refer to the instructions included with NMC A WwW Nn Network Management Card NMC terminal mode Refer to the instructions below UPS terminal mode Download the Smart UPS Battery pack utility program from the APC Web site ftp ftp apcc com apc public hardware smartups xbattpack Configure UPS connection settings using NMC termina
6. ed defaced or removed or any other cause beyond the range of the intended use THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE OF PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF APC RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC SOLE LIABILITY AND PURCHASER EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES APC WARRANTIES EXTEND ONLY TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL APC ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY APC IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUENTS CLAIMS BY THIRD PARTIES
7. ess 1 and ENTER to select Battery Press 2 and ENTER to change Battery Settings Type in the number of external battery packs then press ENTER Number of external battery packs 1 1 external battery pack 2 2 external battery packs 3 3 external battery packs etc Press 3 and ENTER to accept the changes Press ESC multiple times 5 to return to the main menu 10 Press 4 and ENTER to log out Configure UPS connection settings using UPS terminal mode Connect the serial cable to the serial port on the back of the UPS If using USB communication to the UPS disconnect the USB cable prior to connecting the serial cable 1 2 4 5 Open a terminal program such as HyperTerminal From the Desktop go to Start Programs Accessories Communication HyperTerminal Follow the prompts to choose a name and select an icon Disregard the message must install a modem if it is displayed Click Cancel Go to File Properties Select the COM port that is connected to your UPS The port settings are bits per second 2400 data bits 8 parity none stop bit 1 flow control none Click OK in each of two windows Press ENTER Configure the number of external battery packs using UPS terminal mode 1 Once the blank terminal window is open follow these steps to enter the number of external battery packs NOTE Letter key commands are case sensitive Use capital letters when using letter key commands
8. l mode Connect the serial cable to the serial port on the back of the UPS If using USB communication to the UPS disconnect the USB cable prior to connecting the serial cable 1 2 4 5 Open a terminal program such as HyperTerminal From the Desktop go to Start Programs Accessories Communication HyperTerminal Follow the prompts to choose a name and select an icon Disregard the message must install a modem if it is displayed click Cancel Go to File Properties Select the COM port that is connected to your UPS The port settings are bits per second 9600 data bits 8 parity none stop bit 1 flow control none Click OK in each of two windows Press ENTER to initiate the connection to the UPS Configure the number of external battery packs using NMC terminal mode 1 2 SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual Once the blank terminal window is open Press ENTER to initiate terminal mode Press ENTER multiple times until the prompt User Name is displayed Follow the prompts Type slowly waiting until each character appears on the screen prior to typing the next character Network Management Card defaults e User Name apc e Password apc Installation 3 NDAU A 8 9 Press 1 and ENTER to select Device Manager Select the model by entering the corresponding number then press ENTER Press 3 and ENTER to select Configuration Pr
9. partment of Transportation DOT and IATA regulations The battery s may remain in the unit Mark the RMA on the outside of the package Return the unit by insured prepaid carrier to the address given to you by Customer Support APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information Wwww apc com support Global support searching APC Knowledge Base and using e support Contact an APC Customer Support center by telephone or e mail Local country specific centers go to www apc com support contact for information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual Two Year Limited Warranty Two Year Limited Warranty The limited warranty provided by American Power Conversion APC in this statement of Limited Factory Warranty applies only to products you purchase for your commercial or industrial use in the ordinary course of your business Terms of warranty APC warrants its products to be free from defects in ma
10. terials and workmanship for a period of two years from the date of purchase The obligation of APC under this warranty is limited to repairing or replacing at its sole discretion any such defective products This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way Repair or replacement of a defective product or part thereof does not extend the original warranty period Any parts furnished under this warranty may be new or factory remanufactured Non transferable warranty This warranty extends only to the original purchaser who must have properly registered the product The product may be registered at the APC Web site www apc com Exclusions APC shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user or any third person misuse negligence improper installation or testing Further APC shall not be liable under the warranty for unauthorized attempts to repair or modify wrong or inadequate electrical voltage or connection inappropriate on site operation conditions corrosive atmosphere repair installation start up by non APC designated personnel a change in location or operating use exposure to the elements Acts of God fire theft or installation contrary to APC recommendations or specifications or in any event if the APC serial number has been alter
11. www ape com Smart UPS XL External Battery Pack SUA48RMXLBP3U SUA48RMXLBPJ3U English 990 2450A 04 2008 Introduction Introduction About this Unit The SUA48RMXLBP3U SUA48RMXLBPJ3U connects to the APC Smart UPS XL Together these units provide extended protection from utility power blackouts brownouts sags and surges from reaching your electronic equipment Unpack Read the Safety Guide before installing the unit Inspect the unit upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents External battery pack Literature kit containing with two battery modules installed e Two rack mount brackets e Bezel e Eight flathead screws e Rail kit e Four cage nuts e Product documentation e Safety information e Warranty information NOTE The model and serial numbers are located on a small rear panel label For some models an additional label is located on the chassis under the front bezel SUA48RMXLBP3U SUA48RMXLBPJ3U External Battery Pack User Manual 3 Specifications Specifications Temperature This unit is intended for indoor use Operating 0 to 40 C 32 to 104 F only Select a location sturdy Storage 15 to 45 C 5 to 113 F charge the battery module s enough to handle the weight pl ana Do not operate the UPS where Maximum there is excessive dust or the
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