APC BE350G User's Manual
Contents
1. Slide the battery cover off locks into place Wall Mount Installation e Horizontal installation use 2 screws 5 9 150 mm apart e Vertical installation use 2 screws 5 5 140 mm apart e Allow 5 16 8 mm of the screw to protrude from the wall Connect Equipment a T a To Battery Backup Surge Protection Battery Backup Surge Protection Outlets RER Battery backup outlets provide protection to connected equipment when the Back UPS is turned on and ease O Back UPS arc connected to utility power Battery backup outlets receive power from the Controlled By MASTER Back UPS for a limited period of time when a power i mi oy Gs MDE asst O O outage or brownout condition occurs Battery backup outlets provide protection from power surges or spikes Connect a computer monitor and other peripheral devices to the outlets Surge Protection Outlets Surge protection outlets provide protection to connected equipment when the Back UPS is connected to utility power and is switched on or off Surge protection outlets provide protection from power surges or spikes Connect a printer scanner or other peripheral devices to the surge protection outlets 2 Installation Guide Back UPS BE750G Series Connect Modem Telephone DSL FAX 10 100 Base T Network Cable The Back UPS protects a single line 2 wire telephone line including a Digital Subscriber Line DSL a C C modem a 10 100 Base T2. red Building Wiring Fault LED located on the side of the Back UPS illuminates do not operate the Back UPS Have a qualified electrician correct the building wiring fault Operation Energy Saving Master and Controlled by Master Outlets When this feature is enabled a device plugged into the MASTER outlet will act as the master on off switch for devices plugged into the CONTROLLED BY MASTER outlets Turn off or place in Standby mode the device plugged into the MASTER outlet and automatically all devices plugged into the CONTROLLED BY MASTER outlets will turn off When the device plugged into the MASTER outlet is turned on or is taken out of standby mode all devices plugged into the CONTROLLED BY MASTER outlets will automatically turn on Press and hold the Enable Master button for one second to enable or disable the feature The Enable Master LED will illuminate green when the feature is enabled There is no LED illumination when the feature is disabled Program the Threshold Settings Some computers consume so much power that the MASTER outlet does not recognize the reduced power level of standby mode In this case the CONTROLLED BY MASTER outlets will not shut off power to connected devices When this occurs the threshold setting should be adjusted Before adjusting the threshold setting verify that the Enable Master LED is illuminated green If the devices connected to the CONTROLLED BY MASTER outlets do not shut down when the MASTER device g
3. select Software amp Firmware For Mac operating systems we recommend using the native shutdown application within System Preferences which recognizes your battery backup and allows you to configure shutdown of your system during power outages To access this application connect a USB cable from the Back UPS DATA PORT POWERCHUTE PORT to a USB port on your computer and see the documentation provided with your computer Install PowerChute Software To install PowerChute Personal Edition PCPE software connect the supplied USB cable between the data port on the UPS and to a computer with access to the web On the computer go to www apc com tools download Select Software Upgrades PowerChute Personal Edition in the Filter by Software Firmware drop down menu Select the appropriate operating system Follow directions to download the software Installation Guide Back UPS BE750G Series Turn On the Back UPS Press the Power ON button located on the top of the Back UPS The Power On Replace Battery LED will illuminate green and a single short beep will be audible to indicate that the Back UPS is providing protection for connected equipment The Back UPS battery charges fully during the first 16 hours while connected to utility power The Back UPS battery will charge while the Back UPS is switched on or off and is connected to utility power Do not expect full battery run capability during the initial charge time If the
4. Arc by Schneider Electric Installation Guide Back UPS BE750G Series Inventory fat v Specifications Safety This UPS is intended for indoor use only Do not operate this UPS in direct sunlight in contact with fluids or where there is excessive dust or humidity x xX Xx Be sure the air vents on the UPS are not blocked Allow adequate space for proper ventilation The battery typically lasts for two to five years Environmental factors impact battery life Elevated ambient temperatures poor quality utility power and frequent short duration discharges will shorten battery life Connect the Back UPS power cable directly to a wall outlet Do not use surge protectors or extension cords Voltage 120 Vac Nominal I t Frequency 50 Hz 60 Hz auto sensing npu P Brownout Transfers 92 Vrms Typical Over voltage Transfer 139 Vrms Typical UPS Capacity 750 VA 450 W 5 battery backup outlets Total Amperage all outlets 12 A including UPS output Output Voltage On Battery 115 Vrms 8 step approximated sine wave Frequency On Battery 50 Hz 60 Hz 1 Hz Transfer Time 6 ms Typical 10 ms maximum AC Surge Protection Full time 354 Joules Phone DSL FAX surge protection Single line 2 wire Protection and Cable CAT V DSS surge protection One coax input output Filtering Network surge protection 10 100 Base T ethernet EM
5. I RFI Filter Full time AC Input Resettable circuit breaker Type Sealed maintenance free lead acid Batt Replacement battery cartridge RBC17 atter y Average Life 3 5 years depending on the number of discharge cycles and environmental temperature Net Weight 11 Ib 5 kg Dimensions 14inx7inx4in Length x Width x Height 36cm x 18 cm x 9 cm Physical Operating Temperature 32 F to 104 F 0 C to 40 C Storage Temperature 5 F to 113 F 15 C to 45 C Operating Relative Humidity 0 to 95 non condensing humidity Operating Elevation 0 to 10 000 ft 0 to 3000 m EMC This device complies with part 68 and part 15 of the FCC rules Operation is subject to the following two Compliance conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Connect the Battery The Back UPS is shipped with one battery cable disconnected Remove the Stop Connect the Battery label that covers the outlets Prior to connecting any equipment to the unit connect the battery cable to the unused battery terminal It is normal for small sparks to be seen when the battery cable is connected to the battery terminal O Press the battery compartment cover Connect the battery cable securely Reinstall the battery compartment release tab located on the rear side of the to the battery terminal cover Be sure that the release tab unit
6. ation Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit in the original packaging whenever possible to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty 4 Always DISCONNECT THE UPS BATTERIES before shipping The United States Department of Transportation DOT and the International Air Transport Association IATA regulations require that UPS batteries be disconnected before shipping The internal batteries may remain in the UPS 5 Write the RMA provided by Customer Support on the outside of the package 6 Return the unit by insured pre paid carrier to the address provided by Customer Support APC Customer Support Worldwide Internet http www apc com Telephone 888 272 3858 Pra Select models are ENERGY STAR qualified Orn For more information go to www apc com site recycle index cfm energy efficiency energy star 2012 APC by Schneider Electric APC the APC logo Back UPS and PowerChute are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated EN 990 4877 companies All other trademarks are property of their respective owners 11 2012
7. ely two minutes of remaining runtime The Back UPS battery is near a total discharge state At this point the user should save all open files and shutdown the computer When utility power is restored the battery will recharge The Back UPS has an inadequate battery runtime The battery is not fully charged The battery is near the end of useful life and should be replaced Leave the Back UPS connected to utility power for 16 hours while the battery charges to full capacity As a battery ages the runtime capability decreases Contact APC at the Web site www apc com to order replacement batteries The Building Wiring Fault LED illuminates The building wiring presents a shock hazard that must be corrected by a qualified electrical Do not operate the Back UPS Call a qualified electrician to correct the building wiring fault There is no network DSL FAX modem signal from the Back UPS The internet connection is lost during a power outage The connection from the Back UPS to the Network DSL Modem FAX is lost Verify that the data line from the wall outlet is connected to appropriate port on the Back UPS Connect the utility power cord from the modem into one of the Battery Backup Surge Protection outlets on the Back UPS Installation Guide Back UPS BE750G Series Replace Battery Use only approved APC replacement battery cartridge oY Deliver used batteries to a battery replacement facility i
8. ethernet or a FAX machine Gable In Cable Out G from power surges when connected through the Back UPS coaxial connectors Circuit Breaker Push to Reset Network DSL Modem FAX alms PowerChute In Out Building CAUTION Reterto bottom Port of unit for safe USB Wiring Fault Y markings bu209a PowerChute Personal Edition Software Overview PowerChute Personal Edition Software allows you to use your computer to access additional power protection and management features of the Back UPS Using PowerChute you can e Preserve work in progress during a power outage by putting your computer into Hibernate mode When the power returns the computer will appear exactly as it did before the power outage e Configure the Back UPS management features such as power saving outlets shutdown parameters audible alarms and more e Monitor and view the status of the Back UPS including the estimated runtime power consumption power event history and more Available features will vary by Back UPS model and operating system If you choose not to install PowerChute the Back UPS will still provide backup power and power protection to connected equipment However you will only be able to configure a limited number of features using the display interface Compatibility PowerChute is compatible with Windows operating systems only For a detailed list of supported operating systems go to www apc com
9. n the packaging provided by APC with the replacement battery cartridge Pb Pb To order replacement battery cartridges contact APC through the Web site www apc com Warranty The standard warranty is 3 years in the USA and Canada 2 years in all other regions from the date of purchase APC standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support APC will ship the replacement unit once the defective unit is received by the repair department or cross ship upon the provision of a valid credit card number The customer pays for shipping to APC and APC pays ground freight transportation costs back to the customer Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 If the problem persists contact APC Customer Support through the APC Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authoriz
10. ning The Back UPS is supplying battery power to the battery backup outlets and the battery is near a total discharge state The green LED illuminates with rapid green flashes every 1 2 second The Back UPS emits rapid beeping every 1 2 second Beeping stops when utility power is restored or the Back UPS is turned off While on utility power the online power exceeds the Back UPS capacity illuminates green Replace Battery Back UPS is turned off e The battery is disconnected Power On Replace Battery Constant tone LEDs flash alternately green red e The battery needs to be e Replace Battery LED Constant tone charged or replaced flashes red Overload Shutdown None Constant tone Back UPS is turned off While on battery power an overload condition has occurred in one or more of the battery backup outlets while the Back UPS is operating on battery power Overload Alarm Power On LED Constant tone Beeping stops when equipment power plugs are moved from battery backup outlets to surge protection outlets The building wiring presents a shock hazard that must be corrected by a qualified electrical LED illuminates red Sleep Mode None The Back UPS beeps once Beeping stops when While on battery power the every four seconds e Utility power is restored battery is completely discharged e If utility power is not restored The Back UPS will awaken within 32 s con s once utility power i
11. nstant tone The battery is disconnected Connected equipment loses power Refer to the Connect the Battery on page 2 in this guide A Back UPS overload condition has occurred Remove all nonessential equipment connected to the outlets One at a time reconnect equipment to the Back UPS Charge the battery for 24 hours to make sure it is fully charged If the overload condition still occurs replace the battery The Back UPS battery is completely discharged PowerChute software has performed a shutdown due to a power failure Connect the Back UPS to utility power and allow the battery to recharge for eight hours This is normal Back UPS operation Connected equipment does not accept the step approximated sine waveform from the Back UPS The output waveform is intended for computers and peripheral devices It is not intended for use with motor driven equipment The Back UPS may require service Contact APC Technical Support for more in depth troubleshooting The Power On LED is illuminated and the Back UPS beeps 4 times every 30 seconds The Back UPS is operating on battery power The Power On LED flashes once every second while The Back UPS is operating normally on battery power At this point the user should save all open files and shutdown the computer When utility power is restored the battery will recharge the Back UPS beeps once every second The Back UPS battery has approximat
12. oes into Standby mode increase the threshold setting to high To change the threshold setting 1 Plug the Back UPS into a wall outlet Do Not turn on the Back UPS The Back UPS will be in Standby mode and no LEDs will be illuminated 2 Press and hold the ENABLE MASTER button for 10 seconds after which all the LEDs will flash The Back UPS is now in Threshold Program mode 3 Release the ENABLE MASTER button and the LEDs that remain illuminated indicate the current threshold setting 4 Press the ENABLE MASTER button to change the threshold setting Refer to the table below for threshold settings Input wattage Range in Illuminated LED Flashes Threshold Setting Standby Sleep Mode Master Enable LED Low 10 Watts Master Enable LED OnLine LED Medium factory default setting 25 Watts Master Enable LED OnLine LED High 60 Watts Replace Battery LED 4 Installation Guide Back UPS BE750G Series Status Indicators Status LED Indicator Audible Indicator On Audible Indicator Terminates Power On The Back UPS is supplying utility power to connected equipment The green LED illuminates None N A On Battery Back UPS supplying battery power to battery backup outlets The green LED illuminates The LED is not illuminated during the beeps Back UPS beeps 4 times every 30 seconds Beeping stops when utility power is restored or the Back UPS is turned off Low Battery war
13. r active Input Voltage Range LED Flashes Sensitivity Setting for Utility Operation Recommended Use Green LOW 88 Vac to 142 Vac Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions Red MEDIUM 92 Vac to 139 Vac Use this setting under normal conditions factory default Green and red HIGH 96 Vac to 136 Vac Use this setting when connected equipment simultaneously is sensitive to voltage and waveform fluctuations Installation Guide Back UPS BE750G Series Troubleshooting Problem and Possible Cause Solution The Back UPS will not turn on The Back UPS has not been turned on Press the POWER ON button The Back UPS is not connected to utility power there is no utility power available at the wall outlet or the utility power is experiencing a brownout or over voltage condition Make sure the power cord is securely connected to the wall outlet and that there is utility power available at the wall outlet Where applicable check that the wall outlet is switched on The battery is not connected Connect the battery Refer to Connect the Battery on page 2 of this manual In the event the Back UPS receives no utility power and the battery is connected a cold start can be initiated Press and hold the Power On button until the Back UPS emits two beeps The Back UPS is on the Power On Replace Battery LED flashes and the unit emits a co
14. s restored e The Back UPS is turned off Building Wiring Fault Building Wiring Fault None The Back UPS is unplugged from the wall outlet or is plugged into an improperly wired outlet Installation Guide Back UPS BE750G Series Voltage Sensitivity Adjustment The Back UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment In situations where either the Back UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage setting 1 Connect the Back UPS to a wall outlet The Back UPS will be in Standby mode no indicators will be illuminated Press and hold the ON OFF button for 10 seconds The ON OFF button will illuminate alternately green red to indicate that the Back UPS is in Program mode The Power On Replace Battery LED will flash either green or red to indicate the current sensitivity level Refer to the table for an explanation of the transfer voltage sensitivity levels 4 To select LOW sensitivity press and hold the ON OFF button until the LED flashes green 5 To select MEDIUM sensitivity factory default press and hold the ON OFF button until the LED flashes red 6 To select HIGH sensitivity press and hold the ON OFF button until the LED flashes green and red simultaneously 7 To exit Program mode wait five seconds and all LED indicators will extinguish Program mode is no longe
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