Ameriphone VCO User's Manual
Contents
1. HOLD PROG FLASH REDIAL Figure 25 PROG Button 2 Enter the phone number on the keypad Figure 26 just as you would dial it normally Special Features Continued lupum us 4 D5 1 6 BIG 7i e Ed Figure 26 Telephone Keypad 3 Press a memory button Figure 24 to store this number on that button 4 Immediately hang up the handset Note Any number previously stored at that button number will be overwritten 5 To change a stored number repeat the programming process starting with step 1 Note Please do not program 911 into any memory button To Store a Second Number Into the Same Memory Location 1 Lift the handset and press PROG as shown in Figure 25 2 Enter the phone number on the keypad just as you would dial it normally as shown in Figure 26 3 Press the MEMORY b button and then the desired MEMORY button Figure 24 to store this number as the second phone number in the same memory location Making and Answering VCO Calls A person with hearing loss who uses their voice can use voice carry over VCO through the toll free local relay service to communicate with a hearing person Ina VCO voice carry over call the hard of hearing person speaks directly to the other party The Communications Assistant CA relays the response from the other person which shows up as text on your VCO phone screen You just read and talk It is not possible to sp2. Special Features Continued power RELAY RELMGS AUTO ANS e O MI M2 M3 Figure 18 RELAY Button Programming Emergency Calling Message Your Home Phone Number and Long Distance Carrier To Program 1 Lift handset and press PROG button and then E2PYE3 button HOLD PROG co e A AMPLIFY Figure 19 PROG Figure 20 EM ER Button GENCY Button 2 Enter your local emergency service number or 911 if available up to 14 digits Press EXPYEY to save 2d Figure 22 EM ER GEN CY Button Figure 21 Tele phone Keypad 3 Type your name up to 30 letters and press ESPYEY to save For num ber letter press key repeatedly until the desired number letter appears on screen Wait one second for cursor to advance to the next space See section on communicating in text telephone TTY TDP mode making a TTY call 4 Type your address up to 45 letters and press ESPYEI to save 5 Enter your home phone number up to 14 digits and press Expyp3 to save If your relay requires you to provide the name of your long distance carrier con tinue with step 6 otherwise skip to step 7 6 Type your long distance carrier up to 14 letters and press ExPYE3 to save 7 Hang up 8 To change any information repeat from step 1 Making Emergency Calls and Sending Emergency Message 1 Lift handset
3. NOTICE The Canadian Department of Communications abel identifies certified equipment This certification means that the equipment meets certain telecommunications net work protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing the equipment users should ensure that it is permissible to be connected to the facilities of the local elecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designat ed by the supplier Any repairs or alteration made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electri cal ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTIO N Users should not attempt to make such connec tions themselves but should contact the appropriate electric inspection authority or electrician as soon as possible NO TICE The LOAD NUMBER LN assign
4. OMCRIPHONCG DIALOGUE VCO The Read and Talk Telephone Operating Instructions Hearing Loss Help Company Loss Help Co com 508 755 1120 VOICE 530 7069997F email hearingLossHelpCo Hearing Loss Help Important Safety Instructions W hen using your telephone equipment always follow basic safety precautions to reduce the risk of fire electric shock and injury to persons including the following 1 Read and understand all instructions O bserve all warnings and other markings on the product 2 During thunderstorms avoid using telephones except cordless models There may be a slight chance of electric shock from lightning 3 Do not use a telephone near a gas leak If you sus pect a gas leak report it immediately but use a tele phone away from the area where gas is leaking 4 Do notuse this product near water or when you are wet For example do not use itin a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any phone line or power cord immediately Do not plug the product back in until it has dried thoroughly 5 Install this product in a protected location where no one can trip over any phone line or power cord Protect cords from damage or abrasion 6 Ifthis product does not operate normally review the Troubleshooting section If you cannot r
5. 2 Dial the emergency number if it has not been programmed into FS PY see previous section 3 Press E2PYEd Special Features Continued SELECT GRIPHONG Figure 23 EMERGENCY Button 4 The VCO phone dials the emergency number if programmed and transmits this message HELP AM A VCO USER PLS RESPOND BY TYPING ON A TTY AND LISTEN TO ME ON UR PHONE your name your address your number GA 5 This message will retransmit every few seconds 6 The message will stop when it starts receiving the typed message from the dis patcher O r you can stop and start the message by pressing E2PPYEd 7 Continue conversation by reading and talking M emory dialing emergency service and the emergency message feature are pro vided only as a convenience Ameriphone assumes no responsibility for customer reliance upon these features Programming the Memory Buttons You can automatically dial ten pro grammed telephone numbers using the memory buttons shown in Figure 24 Each button can be programmed or reprogrammed using the same proce dure for a phone number up to 15 digits long wer RELAY RELMGS AUTO ANS XX SPACE siema o c 3 CS mmu SELECT MEMORY b J ANERIFHONG Figure 24 Memory Buttons To Program a Button Follow these Steps 1 Lift the handset and press PROG as shown in Figure 25
6. and Sending Emergency Message ssses meet 9 Programming the M eimory BUltloTis enrian ren p ER UR CR RENE XI O E ERR CU p rre CE Ql EY A E A TE 10 Making and Answering VCO Calls rr Qe Ce RS Te TE XETER ET Pene CURE Pe CR Ce xp PN MR RR eter 11 Communicating in Text Telephone TTY TDD Mode ooo eee mnes 15 Using Auto Answering Machine lt sir e trn p e te EI S rer En v IRE panties CENA RA Gagan aban BER SANE 16 Using an External Voice Answering Machine sse nennen rennen 17 Direct Audio Output ie Connecting to the Dialogue IVD Connecting to the Q 90 Printer Connecting to the Dialogue WD and the Q 90 Printer Hem 19 Troubleshooting Chart niin a Roe teen inca us hia n Rs 20 FCC Statement eoe D n ERRARE Le Wiad VERA UTR EXER XR REA Ra 21 Warranty ios noi na ES RERO ERO RE PR E eru AER ESTER UR ha De UAR TR CERE aA 22 Specifications 5 5o eraot uf eoo A E mo Seti ete de Lord dotado ELE bL eese aL LOTO t 23 Index xci ret nn rec fee atin ie vid ET T Fue ce reg ot aa ent 24 Introducing the Dialogue VCO Thank you for selecting the amplified telephone Dialogue VCO from Ameriphone These O perating Instructions and the associated Q uick O perating Guide provide you with the information you need to use your Dialogue VCO effectively and safely C Cp Read this manual thoroughly before l using your telephone Keep the manu al near the telephone for easy
7. telephone systems or more sophisticated switching systems If your DIALOGUE VCO is not covered by this warranty call us at 800 874 3005 or 800 772 2889 TTY for advice as to whether we will repair your DIALOGUE VCO and other repair information The repair shall be warranted for 90 days Maximum gain High frequency 3 kHz 30 dB W ide band 300 to 3000 Hz 20 dB Tone control range Full range 300 to 3000Hz using one slide control Dimensions Size 91 2 x 7 x 344 Weight 2 52 Ibs Power Requirements AC adapter 9V 300 mA 4 AA rechargeable batteries option al CSA NRTL Listed FCC and DOC Approved Connecting for Desk or Wall Mount Desktop Use ccecce 4 Wall Mount iei 5 Direct Audio Output 18 Fea UNES m 3 Fla Shere eais 7 Help from Ameriphone 2 Lon e sm RR J Incoming Voice Tone ccce 6 Incoming Voice Volume 6 Installing the Backup Batteries 4 Last Number Redial 7 Programming the Memory Buttons occ 10 Ringer Volume ccce 6 Sales Receipt seii ete ehe Gasca 2 Troubleshooting cim res 20 Unanswered Call Light 8 W arranty Service ccce 2 DIALOGUE VCO and AMERIPHONE are registered trademarks of AMERIPHONE INC Precision engineered in the U S A
8. AL K AMPLIFY E TONE ES 1o 0 MH Te Figure 13 Redial Button Flash Press the FLASH button as displayed in Figure 14 to access the special services available from your local phone company such as Call Waiting and 3 W ay Calling HOLD PROG FLASH REDIAL c AMPLIFY TONE E en wO m Figure 14 Flash Button Special Features Features Unanswered Call Indicator Programming the Relay Service Number 1 Lift handset and press PROG button HOLD PROG FLASH REDIAL Ja ins I pcd 4 L Anm i HOLD PROG FLASH REDIAL Figure 15 Unanswered Call Indicator Figure 16 PROG Button If an incoming call is not answered by a person after 4 rings the unan swered call indicator will flash The 2 Enter the phone number on the keypad light will continue to flash until the handset is lifted or AC power is dis IWpuvJS3tS connected This feature does not require any optional telephone com 3 Gp Cp pany services It is useful if you were ar away for a short time while expecting J a call To cancel this feature unplug the AC adapter and remove all bat teries Press the HOLD button while reconnecting the AC adapter and Figure 17 Telephone Keypad then re install batteries Repeat this 3 Push RELAY button to store the procedure to enable this feature number Hang up immediately again
9. Call You may use the Dialogue VCO to commu nicate with a text telephone TTY TDD The party you called will begin using their TTY and send you a greeting message When the Dialogue VCO receives text messages it automatically switches from regular telephone mode to text mode The screen will display BAUDOT MODE and then the text received After GA appears you can then respond by using the keypad of the Dialogue VCO to type your messages Special Features Continued To type a TTY message use the keys of the keypad and their corresponding letters i e number 2 is also for letters A B and C On the screen watch the character above the cursor change as you repeat edly press the same key When the desired letter is shown wait one second for the cursor to advance to the next space Then enter the next character SPACE is used as the space bar and BACK SPACE is used for backspace and correc tion The letters Q and Z are located in key number 1 other characters of punc tuation are created with the 0 and keys Text Transmission Speed Selection The Dialogue VCO defaults to the U S baud rate of 45 5 when using text com munications To change to International baud rate just press SELECT then AUTO ANS The screen will read INT SPEED SELECTED You can switch back to U S speed in the same manner or by hanging up Acoustic Coupling of a TTY to the Dialogue VCO 1 Pick up the handset and pl
10. S on your one more time to ensure the CA display received all of the instructions power RELAY RELMGS AUTO ANS e MI Q M3 Figure 31 REL MSG button Special Features Continued 2 Dial the number you re calling on the keypad if you make a mistake press PROG to go back one space to erase the incorrect number fol lowed by pressing the and keys this will type GA 2 Your VCO phone will transmit My number is My Long Distance Carrier is GA Making VCO Calls by Memory Dialing After you press RELAY and reach a CA pressing any memory button will inform the CA that you want to make a VCO call and give them the phone number stored in the memory jj button all at the same time There is i no need to voice the phone number 1 Lift handset Figure 32 PROG button 2 Press RELAY 3 W hen connected proceed with your call by reading and talking power RELAY REL MGS AUTO ANS Ill In areas where the CA needs to e O lt know your long distance carrier and or your home phone number re you must complete the steps in the Programming Your Emergency Calling M essage section Figure 34 RELAY button 1 W hen requested by the CA press 3 W hen the CA answers in text REDIAL mode press the desired memory button If the number is stored as the second number in the memory press SHIFT fi
11. ace it into TTY acoustic cups 2 Dial number from the Dialogue VCO keypad 3 Press SELECT to go to Baudot mode 4 Press 1 key four times until amp appears on the screen 5 Continue conversation using the TTY 6 W hen finished hang up the handset Using Auto Answering Machine The automatic answering machine of the Dialogue VCO can record 1728 total characters in text messages The answer ing machine sends out the factory preset outgoing message that reads THX U FOR CLG PLS IV AMSG GA to greet each caller To Turn on the Answering Machine 1 Pick up the handset 2 Press the AUTO ANS button The screen reads AUTO ANS ON 00 MSG 1 READ 2 ERASE 3 OFF The number of old messages previously received will be displayed until you erase them Erase old messages when not needed to ensure enough memory for new messages 3 Hang up the handset The answering machine is now ready to take messages Special Features Continued To Playback Recorded Messages 1 The screen will indicate the number of messages you have received 2 Press 1 to read your messages Or press 1 again to fast forward to the next message W hen finished press 2 to erase messages 3 Press 3 to turn off the answering machine Programming your Password for remote message retrieval only For security you can set up a personalized password to protect the privacy of the messages left on your VCO answe
12. aled slowly See Installation section to reset the dialing mode switch Dialogue VCO does not have an audible ring M ake sure the ringer is not set to O ff position FCC Statement The DIALO GUE VCO has been registered with the Federal Communications Commission FCC and complies with the standards in Part 68 of the FCC Rules FCC compliant telephone cords and modular plugs are provided with this telephone Your telephone company is required by the FCC to allow you to connect FCC registered tele phone equipment to their telephone lines The FCC requires that upon the request of your local telephone company you provide the FCC registration number and Ringer Equivalence N umber REN of your telephone equipment both noted on the underside of the Dialogue VCO Your Dialogue VCO has been tested and found to meet the standards for a Class B digital device as specified in Part 15 of the FCC Rules These specifications are designed to provide against interference with radio and television reception in a residential installa tion There is no guarantee that interference will not occur in a particular installation If your Ameriphone product causes interference with radio or television reception when in use you might correct that interference with any One or all of these measures 1 Where it can be done safely reorient the receiving television or radio antenna 2 To the extent possible relocate the televi sio
13. e Dialogue VCO provides extra amplification at the level of sound o frequency you need to boost To iden tify the sound frequency range that best suits your needs follow these steps 1 W hen you hear a voice on the line press the AMPLIFY button as shown in Figure 8 2 Adjust the TONE slide control as in Figure 10 to suit your hearing HOLD PROG FLASH REDIAL Figure 10 Tone Slide Control Ringer Volume 1 You can adjust the RINGER VOLUME as high as 95 dB The settings available are OFF LO and HI as shown in Figure 11 RINGER Off Lo Hi Figure 11 Ringer Volume Using Your Dialogue VCO Continued Hold To put the line on hold press the HOLD button and return the handset to its cradle In telephone mode the screen shows CALLON HOID amp M UTE In text mode it shows and transmits the message PLS HO LD Note If you pick up an extension phone on the same line when the Dialogue VCO is on HOLD the Dialogue VCO will disconnect and you can continue your conversation on the extension phone If you do not pick up the phone at another exten sion in 3 minutes the phone will dis connect HOLD PROG FLASH REDIAI Figure 12 Hold Button Last Number Redial To redial the last number dialed with the Dialogue VCO phone lift the handset and press REDIAL The phone will redial up to 31 digits HOLD PROG FLASH REDI
14. eak to the other person or to the CA while the Dialogue VCO is receiving text messages You must wait for the completed message as indi cated by the word GA on the screen from the CA It is important to let the oth er party know it is their turn to speak by saying GA or GO AHEAD Some relay services offer to relay calls from one VCO user to another VCO user Special Features Continued called Voice To Voice Relay or VTV Contact your local relay service for more information The relay services vary from state to state and the procedures using the VCO phone may vary slightly Follow the steps below to determine which procedure you should use for your local relay serv ice Making VCO Calls If your relay service has a dedicated phone number for TTY TDD calls listed on the directory use that number for making outgoing VCO calls The voice number is for people to call you through the relay service Follow These Steps to Make VCO Calls 1 Lift the handset 2 Push the RELAY button or dial from the keypad RELAY RELMGS AUTO ANS MI M2 M3 a Figure 27 RELAY button 3 After the Communications Assistant CA answers your call in text press REL MSG button to request a VCO call power RELAY REL MGS AUTO ANS Figure 28 REL MSG button 4 W hen prompted with CA on the display voice the number you re call ing In
15. ect it to your assistive listening device Speak into the handset when you use the Audio O utput connection Cochlear Implant Adapter Cord A cochlear adapter cord is available from Ameriphone that can be used to plug the Dialogue VCO directly into a speech processor WARNING During thunderstorms avoid using telephones electric shock from lightning can occur Before plugging any cord into your speech processor you must consult your implant manufacturer Connecting the Speech Processor Plug the mono end of the plug into the Speech processor Plug the stereo end of the plug into the Audio O utput socket on the phone Speak into the handset when using the Cochlear Implant Adapter Cord Figure 37 Connecting the Speech Processor Connecting to the Dialogue LVD The Dialogue VCO can be used with the Dialogue IVD from Ameriphone the large visual display for the Q 90 TTY Attach the Dialogue WD cable to the connector on the back of the Dialogue VCO Be careful not to bend any pins Figure 38 Connecting the Dialogue IVD Special Features Continued Connecting to the Q 90 Printer The Dialogue VCO can be used with the Q 90 Printer from Ameriphone Attach the Q 90 Printer cable to the connector on the back of the Dialogue VCO Figure 39 Connecting the Q 90 Printer Connecting to the Dialogue LVD and the Q 90 Printer The D
16. ed to each erminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subjectonly to the requirement that the sum of the load numbers of all devices does not exceed 100 SAVE THESE INSTRUCTIONS Introducing the Dialogue VCO Warranty Service eccere Sales ReCelDE rd dildo t verde DR ERR E OR DR d OR aaae ela Laa a Savas uaken teases Mande tte tedeut Dr REY Help from Ameriphone Features p PP E Nes 3 Setting up Your Dialogue VCO sssssssss eene eene nnn nennen nnns 4 Installing the Backup Baleries eost eer ania reet e rena a erre ev oer eL evt eg io ain Y YE 4 Connecting for Desk or Wall M oUubt eroe entre onec e RR n Rr e eerta aeta ee on eoe Pai dt 4 BCAGORMSEI IEEE 4 Wall MOUNT coo io enter he Medien i ane a Pee ye tetas tate P oe ea e Le Fleet ps 5 Using Your Dialogue VCO 25 1 oen er e ner ee rede uel a pre n var eet de ede E dupl 6 Incoming Voice Vol me tesa yr pee PEERS E v e E dea E E epar dO IN Free Pt Een 6 Incoming Voice Tone Ringer Volume Hold 4c tie ier eter Last N umber Redial Flash Special Features a bormen te ee RR Re ee Rise 8 Unanswered Call Indicator 52 78 Programming the Relay Service Number oo meme EEE eee nennen nnns 8 Programming Emergency Calling M essage oo re Heer nennen 9 Making Emergency Calls
17. esolve the problem or if the product is damaged refer to the Ameriphone W arranty Do not open this product except as may be directed in this owner s manual O pening this product or reassembling it incorrectly may expose you to hazardous voltages or other risks O pening this product automatically voids the warranty 7 If this product uses batteries as power back up during power outages replace batteries only as described in this owner s manual Do not burn or puncture used batteries they contain caustic chemicals 8 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the fol lowing conditions A W hen the power supply cord or plug is damaged or frayed If liquid has been spilled on the product If the product has been exposed to rain or water D If the product does not operate normally by follow ing the operating instructions Adjust only those controls that are covered by the operating instruc tions because improper adjustment of other con trols may result in further damage E Ifthe product has been dropped or appears damaged F If the product exhibits a distinct change in perfor mance ow 9 If this product has a polarized plug with one wide prong it may not fit in non polarized outlets Do not defeat the purpose of these plugs If they do not fit in your outlet the outlet should be replaced by an electrician ADDITIONAL SAFETY NOTES FOR CANADIAN USERS
18. ialogue VCO can be connected to both the Dialogue LD and the Q 90 Printer through the use of an optional cable The cable is available from Ameriphone and can connect the Dialogue IVD to the Q 90 Printer The Ameriphone item number for the cable is 79028 Figure 40 Connecting the Dialogue VCO to the Dialogue LVD and the Q 90 Printer Troubleshooting Chart Chart The chart below will help you solve most problems that may arise during operation of your telephone Should the difficulty continue contact Ameriphone or your authorized dealer for assistance SYMPTOM Screen remains blank CAUSE AND CORRECTIVE ACTION N o power The screen runs on AC power check that the AC adapter is plugged into the wall and the receptacle is plugged into the Dialogue VCO N o dial tone 1 Check all phone cord connections 2 Remove backup battery if installed Plug in AC adapter first then re install battery Letters do not appear when pressing keypad Still in telephone mode Press SELECT to enter text mode N o number dialed when memory button pressed N o number stored in that memory button See Programming Frequently Dialed N umbers N othing happens when RELAY is pressed N o number stored in the RELAY button See Programming the Relay Service N umber Garbled message on screen Press SELECT once to correct the inco ing message Call cannot be dialed or is di
19. n radio or other receiver with respect to the telephone equipment 3 If your telephone product runs on AC power plug itinto an AC outlet that is not on the same circuit as the one used by your radio or television This warranty applies only to Ameriphone products thatare purchased and used in the United States or Canada Ameriphone warrants the DIALOGUE VCO telephone against any defect in materials or workmanship for the period of one year from the date of purchase If your Ameriphone product is defective and returned within 30 days of the date of pur chase your DIALOGUE VCO dealer will replace it at no charge If returned after 30 days but within one year from the date of purchase we will repair or replace it at no charge In the repair of your DIALOGUE VCO we may use new or reconditioned replacement parts If we elect to replace your DIALOGUE VCO we may replace it with a new or reconditioned product of the same or simi lar design Repair or replacement will be warranted for either 90 days or the remain ing time on the original warranty period whichever is longer Implied warranties including those of fit ness for a particular purpose and mer chantability an unwritten warranty that the productis fit for ordinary use are limited to one year from date of purchase We will not pay for loss of time inconvenience loss of use of your DIALOGUE VCO or property damage caused by your DIALOGUE VCO or its failure to wo
20. reference Yw Handset Warranty Service Base Unit Your telephone is designed to provide years of quality service But should the phone malfunction and the Trouble shooting Chart on page 20 not resolve the problem follow the Warranty pro cedure on page 22 a Phone Base Plate A C Adapter Telephone Line Cords Sales Receipt Be sure to save your sales receipt as VCO proof of purchase date should you DIALOGUE VCO need warranty service OPERATING INSTRUCTIONS AND QUICK GUIDE Help from Ameriphone For help with using your Dialogue VCO call our Customer Relations Handset O perating Guides department at 508 755 1120 Coil Cord Please make sure your Dialogue VCO Figure 1 Package Components package includes the items shown in Figure 1 e Features on the Dialogue VCO button HOLD TONE slider a REUY REL Mos AUTO ANS Pes o a d d G amp G e SIGNAL LU M3 M4 T a nu SELECT b MEMORY b p AN RINGER volume switch AUDIO OUTPUT jack A C adapter and phone line connection TONE PULSE switch RELAY button RELAY MESSAGE button AUTO ANSWER button LCD display screen Signal indicator light MEMORY button MEMORY b button SELECT button EMERGENCY button REDIAL button FLASH button VOL volume
21. ring machine 1 Lift handset and press AUTO ANS 2 Press 4 3 Type your password after the by following the typing procedures 4 W hen complete press SELECT to return to auto answering mode 5 W hen you retrieve your messages remotely you must enter your password exactly See section below Retrieving Messages Remotely 1 Call your Dialogue VCO from a text telephone another Dialogue VCO ora TIY TDD pay phone 2 When your Dialogue VCO answers you will see the greeting message 3 Type a backslash and your password if you ve set one up Then press the space bar or return key 4 Your messages will scroll on the TTY screen 5 Atthe end of the messages ERASE MSG Y N appears followed by REPEAT MSGS Y N Type Y for yes and N for no using an External Voice Answering Machine The Dialogue VCO machine will not work in conjunction with text answering any voice answering machine Do not hook an external voice answering machine to your Dialogue VCO because it will interfere with the internal text answer ing machine Special Features Continued Direct Audio Output The AUDIO OUTPUT socket allows you to connect the Dialogue VCO to a hearing aid neck loop cochlear implant or other assistive listening devices TAL AUDIO C Figure 36 Audio O utput Socket To use this port plug in a compatible auxiliary cable and conn
22. rk or any other incidental or consequential damages Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages so D the above exclusions or limitations may not apply to you To get warranty service for your DIALOGUE VCO you must provide proof of the pur chase date W ithin 30 days of the date of purchase return your DIALOGUE VCO to the place where you purchased it for immediate replacement After 30 days call Ameriphone at 800 874 3005 VOICE or 800 772 2889 TTY for the authorized serv ice center near you You must prepay all shipping costs We suggest you save the original package materials in the event you need to ship the DIALOGUE VCO W hen shipping for warranty repair include your name address phone number proof of date of purchase and a description of the problem After repairing the product we or the service center will ship it back to you at no cost within the United States and Canada CANADIAN RESIDENTS call Ameriphone at 800 874 3005 800 772 2889 TTY for instructions This warranty does not cover defects result ing from accidents damage while in transit to our service location alterations unau thorized repair failure to follow instruc tions misuse use outside the United States or Canada fire flood and acts of God N or do we warrant the product to be com patible with any particular telephone equip ment party line key
23. rst and then the Wo moc FLASH REDIAL memory button TONE wO MH Figure 33 REDIAL button Special Features Continued 4 The phone sends and displays this message on the screen AMA VCO USER PLS CALL number stored in memory button selected GA You don t need to voice the phone number If necessary press the same memory button to repeat the message 5 When connected proceed with the call as in normal VCO communica tions The above procedure works only when the telephone is in text mode W hen operat ing in the telephone mode pressing any memory button dials the phone number stored in that memory See Memory Dialing section Answering VCO Calls 1 Lift the handset when the phone rings 2 Press REL MSG Read the incoming message on the display l power RELAY REL MGS AUTO ANS Figure 35 REL MSG button 3 W hen you see GA on the screen speak to the calling party If nothing appears on screen itis nota VCO call itis a voice call Say into the phone I am a VCO user Please call me through your state relay operator Provide the relay service voice line number 4 Continue your conversation by reading and talking W e strongly advise you to tell your friends and associates to call you through the relay service using the voice relay number for their state Communicating in Text Telephone TTY TDD Mode Making a TTY
24. s Setting up Your Dialogue VCO continued 3 Lift the handset and listen for a dial tone The phone is ready to use Wall Mount 1 Pull the handset hook out as shown in Figure 5 and reverse its position so that the hook points up and will hold the Figure 6 Phone Base Installation handset when you hang up for W all Mounting 3 Plug in the short phone line tu cord and mount the phone as NS shown in Figure 7 Figure 5 Reversing the Hook 2 Insert the tabs of the phone base into the slots in the lower position of the base as shown in Figure 6 Push the phone base in and down firmly until it Figure 7 W all mounting installation snaps into place 4 See Desktop Use section and follow steps 1 through 3 Using Your Dialogue CO Your Dialogue VCO incoming Voice Volume 1 Press the AMPLIFY button as shown in Figure 8 to turn the incoming voice amplifier on or off W hen AMPLIFY is on the AMPLIFY indicator comes on HOLD PROG FLASH REDIAL AMPLIFY 7 1 a E L f mm VOI HI wT TONE Figure 8 AMPLIFY Button and Indicator 2 Adjust the volume in the handset by moving the VOL slide control in Figure 9 With AMPLIFY on incoming volume will be up to 30 dB louder HOLD PROG FLASH REDIAL K TONE ve w O uH au NI Figure 9 Volume Slide Control Incoming Voice Tone Th
25. slider RING flasher AMPLIFY button AMPLIFY indicator PROG program button Figure 2 Base Unit Controls e Setting up Your Dialogue VCO There are three steps involved in set ting up your Dialogue VCO Insert four AA rechargeable NiCad batteries for back up in case of AC power outage Decide if you want the phone to sit on a desk or hang on the wall Connect the telephone components Installing the Backup Batteries If there is a power outage the Dialogue VCO will operate for 4 8 hours with four AA rechargeable NiCad batteries not included If the phone is not in use the batteries will stay charged for several months Insert batteries here Press in Figure 3 Accessing the Batteries To Install New Batteries 1 Slide open the battery compart ment cover on the bottom of the telephone Figure 3 Install four fresh AA recharge able NiCad batteries Be sure to observe battery polarity as imprinted on the base of the compartment Connecting for Desk or Wall Mount Set the dial mode switch to T tone if you have touch tone service Set the switch to P pulse if you have rotary dialing Desktop Use Is Connect the telephone line cord and the handset cord to the telephone as shown in Figure 4 Plug the AC adapter into an electric outlet and into the tele phone as shown in Figure 4 Figure 4 Connecting the Component
26. some areas you may only provide calling information by text W hen connected read incoming messages on display and start speaking when you see GA atend of text message Say go ahead when you re done and it s the other person s turn to talk 6 Continue your conversation by reading and talking Special Features Continued ll If your relay service has a common phone number for both voice and BACKSPACE SPACE T TTY TDD calls you can provide call AN ing information by either voice or text T C Provide Calling Information by Voice l 1 Dial from keypad or from RELAY Figure 30 Signal Indicator memory 3 W hen connected read incoming messages on display and start power RELAY RELMGS AUTO ANS speaking when GA appears e Co Say go ahead when you re done and it s the other person s O turn to talk MI M2 i M3 4 Continue your conversation by Figure 29 RELAY button reading and talking Provide Calling Information by Text 1 After the CA answers the call first in voice wait quietly for one or two 2 The CA answers in voice you can tell from the flickering of the signal indicator Speak into the handset seconds the CA will then answer in and tell the CA that you are a VCO text W hen you see GA press user and give the CA all the calling SELECT then REL MSG buttons instructions Repeat the information You ll see VCO CALL PL
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