American Power Conversion RS 800 User's Manual
Contents
1. www apc com 1 CONNECT BATTERY CARTRIDGE oPERATING ENVIRONMENT 32 104 F 0 40 C W LU External Disk or CD DVD Drive Z Computer S Monitor To 120 VAC 50 60 Hz CHECK BUILDING WIRING FAULT INDICATOR If the rear panel Building Wiring Fault red indicator is lit a potential shock hazard exists due to one of the following conditions e Open or high resistance ground Hot or neutral polarity reversed Overloaded neutral circuit Improper building wiring should be corrected by a qualified electrician Do not use the Back UPS until the condition that caused the fault is corrected Note Improper building wiring will not prevent the Back UPS from operating but it will limit its protection capability Lor o Wall L Outlet 7 olr Building Wiring C D Fault Indicator c Building Wiring Fault Q CONNECT PHONE MODEM FAX Phone Jack T Aime Hi a 2 Computer Modem Port za CONNECT 10 100 Base T or VIOP Back UPS RS models only Network2. Jack Computer Network Port CONNECT INTERFACE CABLE To Computer USB USB ror RJ 45 5 lt a re Computer 10 100 Base T VOIP Wall OL O SWITCH ON THE BACK UPS Note Allow the Back UPS to charge for a full eight 8 hours prior to use Press the front panel Power ON OFF switch and observe that the following events occur after pressing and releasing the switch The green On Line indicator flashes The yellow On Battery indicator lights while a Self Test is being performed e When Self Test has successfully completed only the green On Line indicator will be lit Ifthe internal battery cartridge is not connected see Step 1 above the green On Line indicator and red Replace Battery indicators will light The Back UPS will also emit a chirping sound INSTALL SOFTWARE ON COMPUTER Follow the f on screen instructions NOTE Macintosh Users for full USB performance use Mac OS 10 1 5 or higher If Autoplay is not enabled on the computer proceed as follows 1 On the computer desktop of the display double click on My Computer 2 Double click on the CD ROM drive icon and follow the on screen instructions CONNECT TVSS GROUND optional The Back UPS features a transient v
3. e to recharge Charge the battery cartridge for 8 hours Back UPS runtime is reduced until the battery cartridge is fully charged Battery has reached the end of its life Replace battery cartridge see Order Replacement Battery Cartridge Red Replace Battery indicator is flashing Green On Line indicator is on Internal battery cartridge is not connected Connect battery cartridge see Connect Battery Cartridge Red Replace Battery indicator is on Battery has reached the end of its life Replace the battery cartridge see Order Replacement Battery Cartridge Red Overload indicator is on or flashing Connected equipment is drawing more power than the Back UPS can provide Move one or more equipment power plugs from Battery Backup outlets to Surge Only outlets Green On Line indicator is on and all other front panel indicators are flashing Internal UPS fault Contact APC Technical Support see Contact Information ORDER REPLACEMENT BATTERY CARTRIDGE The battery cartridge typically lasts 3 6 years shorter if subjected to frequent outages or elevated temperatures Order part number RBC32 Please recycle spent battery cartridges eS Size H x W x D 9x4x 12 75 inch 22 86 x 10 16 x 32 38 cm Weight 22 lbs 9 9 kg Shipping Weight 23 Ibs 10 4 kg EMI Classification FCC DOC Class B Certified On Battery R
4. gh Sensitivity setting press the pushbutton until yellow and both red indicators bottom three are flashing To exit without changing the Sensitivity Setting press the pushbutton until the green indicator is flashing Once in Programming Mode if the pushbutton is not pressed within 5 seconds the Back UPS will exit Programming Mode all indicators will extinguish SERVICE If the Back UPS arrived damaged notify the carrier If the Back UPS requires service do not return it to the dealer The following steps should be taken l 2 3 4 Consult the Troubleshooting section to eliminate common problems If the problem persists go to http www apc com support If the problem still persists contact APC Technical Support Have the Back UPS model number serial number and date of purchase available Be prepared to troubleshoot the problem with an APC Technical Support representative If this is not successful APC will issue a Return Merchandise Authorization RMA number and a shipping address LIMITED WARRANTY The standard warranty is two 2 years from the date of purchase APC s standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative APC will ship the replacement unit once the defec
5. k UPS will stick out if an overload condition forces the Back UPS to disconnect itself from utility power If the button sticks out disconnect non essential equipment Reset the circuit breaker by pushing the button inward Replace Battery red is lit whenever the battery is near the end of its useful life or if the battery is not con nected see above A battery that is near the end of its use ful life has insufficient run time and should be replaced 7 Chirps for 1 Minute Every 5 Hours this alarm is sounded whenever the battery has failed the automatic diagnostic test X x TROUBLESHOOTING Problem Back UPS will not switch on Possible Cause Back UPS not connected to AC power source Corrective Action Ensure the Back UPS is securely connected to an AC outlet Back UPS circuit breaker tripped Disconnect non essential equipment from the Back UPS Reset push in the rear panel circuit breaker Switch on the Back UPS and plug in devices one at a time If the circuit breaker trips again disconnect the device that caused the breaker to trip Utility input voltage quality is out of range Consider adjusting the transfer voltage and sensitivity See Transfer Voltage and Sensitivity Adjustment Internal battery cartridge is not connected Connect battery cartridge see Connect Battery Cartridge Back UPS does not power essential equipment during an ou
6. oltage surge suppression TVSS screw for connecting the ground lead on additional surge suppression devices such as network and data line surge protectors Wall Outlet OR l JE From Data Line TVSS Dm There are four status indicators lights on the front panel of the Back UPS On Line On Battery Overload and Replace Battery Pe oe ee H On Line 5 On Battery e Overload ee Replace Battery On Line green is lit whenever utility power is powering the Battery Backup outlets On Battery yellow is lit whenever the battery of the Back UPS is powering equipment connected to the Battery Backup Outlets 4 Four Beeps Every 30 Seconds this alarm is sounded whenever the Back UPS is running On N Battery Consider saving work in progress A Continuous Beeping this alarm is sounded whenever a low battery condition is reached Battery run time is very low Promptly save any work in progress and exit all open applications N Shutdown the operating system computer and N the Back UPS Overload red is lit whenever power demand has exceeded the capacity of the Back UPS a Continuous Tone this alarm is sounded whenever the Battery Backup outlets are overloaded N Circuit Breaker the circuit breaker button located on the rear panel of the Bac
7. tage Equipment plugged into a Surge Only outlet Unplug device from Surge Only outlet and move to a Battery Backup outlet Back UPS operates on battery although utility power exists Back UPS circuit breaker tripped Disconnect non essential equipment from the Back UPS Reset push in the rear panel circuit breaker Switch the Back UPS on and plug equipment in one at a time If the circuit breaker trips again disconnect the device that caused the breaker to trip SPECIFICATIONS Item Specification On line Input Voltage Range 88 139 Vac default settings Automatic Voltage Regulation AVR 12 On line Frequency Range 47 63 Hz autosensing On battery Waveshape Stepped Sine Wave Maximum Load 800 VA 540 W Typical Recharge Time 8 Hours Operating Temperature 32 to 104 F 0 to 40 C Storage Temperature 23 to 113 F 5 to 45 C Operating Storage Relative Humidity 0 to 95 non condensing Utility input voltage quality is out of range Consider adjusting the transfer voltage and sensitivity See Transfer Voltage and Sensitivity Adjustment Back UPS does not provide expected backup time Back UPS is heavily loaded Unplug non essential equipment printers scanners etc from the Battery Backup outlets and plug into Surge Only outlets Back UPS battery cartridge is discharged due to recent power outage and has not had tim
8. tive unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to APC APC pays ground freight transportation costs to ship the replacement unit to the customer CONTACT INFORMATION Technical Support http www apc com support Internet http www apce com USA Canada 1 800 800 4272 Mexico 292 0253 292 0255 Brazil 0800 12 72 1 Worldwide 1 401 789 5735 This device complies with Parts 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 990 1434 5 03 Copyright 2003 American Power Conversion All rights reserved APC and Back UPS are registered trademarks of American Power Conversion All other trademarks are the property of their respective owners
9. un Time See http www apc com product TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT In situations where the Back UPS or connected equipment appears too sensitive to input voltage it may be necessary to adjust the transfer voltage This is a simple task requiring use of the front panel pushbutton To adjust the transfer voltage proceed as follows 1 Indicators Flashing Plug the Back UPS into the utility power source The Back UPS will be ina Standby Mode no indicators lit Press the front panel pushbutton fully inward for 10 seconds All indicators on the Back UPS will flash to acknowledge going into Programming Mode The Back UPS will then indicate its current Sensitivity Setting as shown in the following table Sensitivity Setting Input Voltage Range for utility operation 1 Low 78 142 Vac Input voltage is extremely low or yellow high Not recommended for computer loads 2 Medium 88 139 Vac Back UPS frequently goes On yellow factory default Battery and red 3 High 88 136 Vac Connected equipment is sensitive yellow to voltage fluctuations red and recommended red 4 To select the Low Sensitivity setting press the pushbutton until the yellow indicator is flashing To select the Medium Sensitivity setting press the pushbutton until the yellow and red indicators second and third from the top are flashing To select the Hi
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