American Power Conversion BK500IACH User's Manual
Contents
1. APC BKS500IACH 1 Inspect The following items should be inside the box User s Manual UPS Warranty Registration Form Notify the carrier if there is damage Please fill out the Warranty Registration Form to obtain warranty coverage User s Manual 2 Place the UPS Provide 2 5 cm clearance on top and sides for adequate airflow around unit e Avoid direct sunlight e Avoid excessive heat e Avoid excessive humidity or liquids e Avoid excessive dust ZK elige LAN W bat 3 Connect UPS to power Connect the UPS directly to the wall outlet Do not power the UPS using a surge suppressor or power strip 990 2058A Revision 2 8 99 Battery Charging The UPS battery charges whenever the UPS is connected to utility power Typically less than six hours is required to charge the battery fully Operating runtime is reduced until the battery is fully charged 6 hours 4 Connect equipment to UPS C Fis Backup Outlets 2 Connect computer monitor or external drive to these black outlets These outlets provide battery backup EMI filtering line conditioning and surge protection Battery power is automatically provided in case of power outage Power utility or battery is not supplied to these outlets when the UPS is switched Off Audible Indicators The table below lists sounds generated by the UPS which can be use2. If the UPS is under warranty repairs are free If not there is a repair charge 4 Pack the UPS in its original packaging If the original packing is not available ask customer service about obtaining a new set Pack the UPS properly to avoid damage in transit Note Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty insuring the package for full value is recommended 5 Write the RMA on the outside of the package 6 Return the UPS by insured prepaid carrier to the address given to you by customer service Warranty The standard warranty is 2 years from date of purchase APC s standard procedure is to replace the original unit with a factory reconditioned unit APC will ship out the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for the shipping to APC and APC pays ground freight transportation costs back to the customer Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Customer Service 1 Lay the UPS on its left side to permit access to the battery access door on the bottom of the UPS Remove the two screws that secure the battery door and open the door Note It may be necessary to pull the battery door slightly outward or toward the front of
3. Do not dispose of batteries in a fire The batteries may explode Do not open or mutilate batteries They contain an electrolyte which is toxic and harmful to the skin and eyes To avoid personal injury due to energy hazard remove wrist watches and jewelry such as rings when replacing the batteries Use tools with insulated handles Battery requires replacement Replace battery see Order Replacement Battery Batteries typically last 3 6 years shorter if subjected to frequent power outages or elevated temperatures PC and or Monitor is not powered during an outage PC and or monitor is plugged into the Surge Protection outlet Move PC and or monitor to a Battery Backup outlet Service Note If the UPS requires service do not return it to the dealer Please follow the steps described below 1 Consult the Troubleshooting section to eliminate common problems 2 Determine if the circuit breaker is tripped If the circuit breaker is tripped reset the breaker and determine if the problem still exists 3 If the problem persists consult the APC Worldwide Web site www apcc com or call customer service e Record the model number of the UPS the serial number and the date purchased Be prepared to troubleshoot the problem over the telephone with a technician If this is not successful the technician will issue a Return Merchandise Authorization Number RMA and a shipping address
4. Then switch the UPS Off and then On off Power demand exceeded the UPS If the UPS battery is powering devices capacity so much that the UPS had to Disconnect one or more connected devices shutdown from the UPS until the tone is not sounded Specifications On 5 Switch On and test the UPS 1 Press the On Off switch downward to switch the UPS On The switch will light up when it is in the On position and utility power is available E Off On 2 Switch On connected equipment Test the UPS by disconnecting the UPS power plug from the wall outlet The UPS should beep and power connected equipment without any interruption Computer Shutdown When the UPS is operating On Battery the procedure below can be performed to conserve battery charge Save important working files Exit all applications Exit the operating system Switch the UPS Off Circuit Breaker If an overload is severe the circuit breaker may trip the resettable center plunger of the circuit breaker pops out If the circuit breaker trips 1 2 Expected Runtime for a Typical PC 110W 19 minutes For more accurate runtime information consult http www apcc com sizing Acceptable Input Voltage 0 320 V AC Single Phase Nominal Input Voltage 220 240 VAC Nominal Input Frequency 50 Hz Transfer Voltage 165 Transfer Time 12 ms maximum Maximum Load 500VA 300W On Battery Ou
5. com Web Technical Support http support apcec com
6. the unit in order to open the door fully 2 Grasp the white tab attached to the battery and gently pull the battery out 3 Disconnect the two wires connecting the battery to the UPS Loosen the wires by wiggling them while pulling straight back from the battery connector 4 Connect the new battery in place of the old Red wire to red terminal Black wire to black terminal Note Small sparks at the battery connections are normal during connection 5 Insert the new battery in the UPS Carefully avoid pinching the wires 6 Close the battery compartment door and replace the screws 7 Batteries must be recycled Deliver the old battery to an appropriate recycling facility or ship it to APC in the new battery s packing material See the new battery instructions for more information UPS Storage Before storing the UPS should be connected to utility power for at least 4 5 hours Disconnect the UPS from utility power cover and store the UPS upright in a cool dry location During long time storage the battery should be charged according to the schedule below Recharge Charging Storage Temperature Frequency Duration 5 to 86 F 15 to 30 C Every 6 Months 10 Hours 86 to 113 F 30 to 45 C Every 3 Months 10 Hours APC Contact Information China Office Telephone Fax Sales Technical Support 86 10 8529 9888 86 10 8529 9158 APC Web Site http www apcc
7. d to determine the UPS status The status of the switch light On or Off in addition to the generated sound can be used to more specifically indicate a condition Additional information can be found in the Troubleshooting section on the next page S Protection Outlet 1 Connect a printer fax machine or scanner to this white highlighted outlet This outlet does not provide power during a power outage This outlet is always On when utility power is available and is not controlled by the On Off switch Do not connect a printer to either Battery Backup outlet Do not connect a surge suppressor power strip or extension cord to the UPS Switch Audible Indicator Light Description Solution Single beep On A brief power loss has occurred No action is necessary UPS is performing properly One beep every 5 seconds On Utility voltage is outside acceptable UPS is operating properly but you should limits promptly perform the Computer Shutdown procedure Off UPS has shutdown to protect the Leave the UPS plugged in to enable it to battery recharge the battery when utility power returns Continuous Tone On Battery capacity is low and remaining Immediately perform the Computer Shutdown run time is short procedure On Connected equipment is drawing too If utility power is powering devices much power from the UPS Disconnect one or more connected devices from the UPS until the tone is not sounded
8. hough normal line voltage is thought to exist UPS circuit breaker is tripped Reduce the power demand on the UPS by unplugging equipment from the UPS and then reset the circuit breaker by pushing the plunger back in expected back up time excessively loaded Single beep Normal UPS This is not a fault The UPS is indicating that it operation is protecting the load during a momentary power loss UPS does not provide The UPS is Unplug non essential Battery Backup connected equipment such as printers or plug it into the Surge Protection outlet The UPS s battery is weak due to recent power outage and has not had time to recharge Charge the battery for 6 hours The battery charges whenever the UPS is connected to utility power Order Replacement Battery The BKSOOIACH replacement battery cartridge RBC part is RBC 2 Replacements can be ordered from local retailers APC or the APC web site http www apcc com Battery Replacement This procedure requires a coin or screwdriver Battery replacement is a safe procedure isolated from electrical hazards The replacement battery must match the specifications of RBC 2 You may leave the UPS connected to utility power and your equipment connected and On during this procedure Do not replace the battery when the UPS is On Battery beeping Note Once the battery is disconnected the connected equipment is not protected from power outages
9. tput Voltage 230 VAC 8 On Battery Frequency 50 Hz unless synchronized to utility during deep brownout On Battery Waveshape Stepped approximation of a sine wave Output Over Current Protection Overcurrent and short circuit protected latching shutdown on overload Typical Battery Life 3 to 6 years depending on number of discharge cycles and ambient temperature Operating Temperature 0 to 40 C Storage Temperature 15 to 45 C Operating and Storage Relative 0 to 95 non condensing Humidity UPS Size H x W x D 15 0 x8 9 x 35 6 cm UPS Weight 7 0 kg Shipping Weight 8 2 kg Disconnect nonessential load equipment from the UPS to eliminate the overload Press the breaker plunger back in to restart the UPS www apcc com APC is a registered trademark of American Power Conversion Corp Troubleshooting Use the table below to solve minor UPS installation problems Consult the APC web site or contact APC Technical Support Staff for assistance with complex UPS problems Symptom Possible Cause Solution UPS will not switch On UPS circuit breaker has tripped Reduce the power demand on the UPS by unplugging equipment and then reset the circuit breaker by pressing the plunger back in UPS is not connected to utility power Check that the UPS power plug is securely connected to the wall outlet UPS operates On Battery even t
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