American Power Conversion APC Smart-UPS 1000 User's Manual
Contents
1. 084 d i d i i kbd intomupsdirecteo APC WWW mi po oom User s Manual English APC Smart UPS 1000 750VA 230 120 100VAC 1U Rack Mount Uninterruptible Power Supply 990 1084A 09 02 For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com UPS 08456 445 002 Eee DIRECT LV intog U est lirectcom po Ree For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com 08456 445 002 EA infos U Se powerprotection Introduction American Power Conversion Corporation APC is the leading national and international manufac turer of state of the art uninterruptible power supplies redundant switches power management soft ware and related equipment APC products protect hardware software and data from power distur bances in business and government offices throughout the world The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your computer and other valuable electronic equipment The UPS filters small utility line fluctuations and isolates your equipment from large disturbances by internally dis connecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is discharged 1 INSTALLAT2. APC web site www apc com support for information about obtaining a new set Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT regulations The battery may remain in the UPS it does not have to be removed 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contacting APC Refer to the information provided at the APC Internet site http www apc com support 14 For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com Ta amp powerprotection 6 REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings a k a 230V MODELS This is a Class A product In a domestic environment AN S CG this product may cause radio interference in which G C case the user may be required to take corrective ac ME 61 N394 tions 120V MODELS ets LISTED 42C2 LR 63938 era E95463 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmfu
3. Fax 08456 445 003 Email info upsdirect com Website www upsdirect com
4. is shut down and the None The UPS will return to normal operation when the power is restored battery is discharged from an and the battery has a sufficient charge extended outage 11 For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com powerprotection PROBLEM AND POSSIBLE SOLUTION CAUSE THE OVERLOAD LED IS LIT AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The connected equipment exceeds the specified maximum load as de fined in Specifications at the APC web site www apc com The alarm remains on until the overload is removed Disconnect nonessen tial equipment from the UPS to eliminate the overload The UPS continues to supply power as long as it is online and the circuit breaker does not trip the UPS will not provide power from batteries in the event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in order to protect the UPS from possible damage THE REPLACE BATTERY LED IS LIT Replace Battery LED flashes Check that the battery connectors are fully engaged and short beep is emitted every two seconds to indicate the battery is disconnected Weak battery Allow the battery to recharge for 24 hours Then perform a self test If the problem persists after recharging replace the battery Failure of a battery self test The
5. on to avoid branch circuit over load To avoid unnecessary battery usage set the high transfer point higher if the utility volt age is chronically high and the connected equipment is known to work under this condition Set the low transfer point lower if the utility voltage is chronically low and the con nected equipment can tolerate this condition 230V models ONLY allows the user to select the on bat tery output voltage Jens a k a DIRECT powerprotection 4 STORAGE MAINTENANCE AND TRANSPORTING Storage Store the UPS covered and positioned as for proper functioning in a cool dry location with the bat teries fully charged At 15 to 30 C 5 to 86 F charge the UPS battery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months Replacing the Battery Module This UPS has an easy to replace hot swappable battery module Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on for the follow ing procedure See your dealer or contact APC at the web site www apc com for information on re placement battery modules Once the battery is disconnected the connected equipment is not protected from power outages Be careful during the following steps the battery module is heavy Refer to Installing and Connecting the Battery and Attaching the Front Bezel in this manual Re
6. 5 50 60 75 90 percent Brightly lit UPS 1s set to high sensitivity Dimly lit UPS 1s set to medium sensitivity Off UPS is set to low sensitivity high medium O low Mute Disable 0 180 270 360 450 540 630 seconds For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com This function sets the interval at which the UPS will execute a self test Refer to your soft ware manual for details Use this field to uniquely identify the UPS ie server name or location for network management purposes Reset this date when you replace the battery module The UPS will charge its bat teries to the specified percent age before return from a shut down To change the UPS sensitiv ity press the voltage sensitiv ity button rear panel Use a pointed object such as a pen to do so You can change the sensitiv ity level through PowerChute software User can mute a present ongo ing alarm or disable all exist ing alarms permanently Sets the interval between the time when the UPS receives a shutdown command and ac tual shutdown DIRECT powerprotection NoTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS FUNCTON FACTORY USER SELECTABLE DESCRIPTION DEFAULT CHOICES Low Battery Warning PowerChute interface software provides auto m
7. ION A Read the Safety Instruction sheet before installing the UPS Unpacking Inspect the UPS upon receipt APC designed robust packaging for your product However accidents and damage may occur during shipment Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents The package contains the UPS the front bezel a literature kit contain ing one CD one serial cable one USB cable product documentation and Safety Information The package also includes rails brackets and a hardware packet necessary for rack mounting the UPS 230V models Two IEC jumper cables are included and a utility connector plug is included for use on servers with permanently attached power cords A The UPS is shipped with the battery disconnected Positioning the UPS Place the UPS where it will be used The UPS is heavy Select a location sturdy enough to handle the weight Do not operate the UPS where there is excessive dust or the temperature and humidity are outside the specified limits PLACEMENT 0 40 C 32 104 F 0 95 Relative Humidity For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com DIRECT powerprotection Installing the Rails in the Rack The UPS fits in a standard 46 5 cm 19 inch rack Mounting brackets and rails are packaged sepa rat
8. S into a two pole three wire grounded receptacle only Avoid using extension cords 120 100V models The power cord is permanently attached to the rear panel of the UPS Turn on all connected equipment To use the UPS as a master ON OFF switch be sure all con nected equipment is switched ON The equipment will not be powered until the UPS is turned on To power up the UPS press the button on the front panel The UPS charges its battery when it is connected to utility power The battery charges to 90 capacity during the first three hours of normal operation Do not expect full battery run capability during this initial charge period e 120V Models Check the site wiring fault LED located on the rear panel It lights up if the UPS is plugged into an improperly wired utility power outlet Refer to Troubleshooting in this manual For additional computer system security install PowerChutePlus Smart UPS monitoring soft ware BASIC CONNECTORS Serial Port USB Port Power management software and interface kits can be used with the i UPS Use only interface kits supplied or approved by APC Use an APC supplied cable to connect to the Serial Port DO NOT use a standard serial interface cable since it is incompatible with the UPS connector Both Serial and USB Ports are provided They cannot be used simultaneously For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect
9. UPS emits short beeps for one minute and the replace battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the replace battery condition The alarm stops and the LED clears if the bat tery passes the self test THE SITE WIRING FAULT LED IS LIT 120V models only Site wiring Wiring faults detected include missing ground hot neutral polarity rever sal and overloaded neutral circuit LO EEA l Contact a qualified electrician to correct the building wiring The UPS is plugged into an improperly wired utility power outlet THE INPUT CIRCUIT BREAKER TRIPS The plunger on the circuit Reduce the load on the UPS by unplugging equipment and press the breaker located to the right of plunger in the input cable connection pops out AVR BoosT OR AVR Trim LEDS LIGHT Your system is experiencing Have qualified service personnel check your facility for electrical prob excessive periods of low or high lems If the problem continues contact the utility company for further voltage assistance 12 For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com powerprotection PROBLEM AND POSSIBLE SOLUTION CAUSE UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS UPS input circuit breaker tripped Very high low or distorted line v
10. atic unattended shut down when approximately two minutes by default of battery operated run time remains Synchronized Turn on Delay High Transfer Point Low Transfer Point Output Voltage son 2 min 0 seconds 230V models 253VAC 120V models 127VAC 100V models 108VAC 230V models 208VAC 120V models 106VAC 100V models 92V AC 230V models 230VAC Brightly lit Low battery warning interval is about two minutes Dimly lit Low battery warning interval is about five minutes Off Low battery warning interval is about eight minutes Possible interval settings 2 5 8 11 14 17 20 23 minutes 60 120 180 240 300 360 420 seconds 230V models 257 261 265VAC 120V models 130 133 136VAC 100V models 110 112 114VAC 230V models 196 200 204VAC 120V models 97 100 103 VAC 100V models 86 88 OVAC 230V models 220 225 240VAC For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com The low battery warning beeps are continuous when two minutes of run time re main To change the warning inter val default setting press the voltage sensitivity button use a pointed object such as a pen to do so while pressing and holding the button front panel The UPS will wait the speci fied time after the return of utility power before turn
11. com Website www upsdirect com 08456 445 002 EA infos U Se DIRECT powerprotection 2 OPERATION SMART UPS FRONT PANEL 230 100V Models 9 O OW 6 6 Y VO c Om 6 AS m O UV 120V Models aim Cc Overload O Ontine gt on sattery O s Batt Load AVR Boost C O ee 6 oui Power On Power Off 120V 100 230V 120V 100 230V 0 85 O 85 096 096 067 067 072 072 050 050 048 048 033 033 024 024 017 017 ak 00 aire road H ace L Online The online LED illuminates when the UPS is supplying utility power to the connected A equipment If the LED is not lit the UPS is either not turned ON or is supplying battery power For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com DIRECT powerprotection AVR Trim AVR Boost i O n Battery k Overload Replace Battery x Battery Disconnected x Automatic Self Test Manual Self Test This LED illuminates to indicate the UPS is compensating for a high utility voltage This LED illuminates to indicate the UPS is compensating for a low utility voltage When the on battery power LED is lit the UPS is supplying battery power t
12. displayed value on the list and the next higher value Three LEDs light indicating utility voltage within the normal range If no LEDs are lit and the UPS is plugged into a working utility power outlet the line voltage is extremely low If all five LEDs are lit the line voltage is extremely high and should be checked by an electrician The UPS starts a self test as part of this procedure The self test does not affect the voltage display 13 For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com 08456 445 002 DIRECT powerprotection Service If the UPS requires service do not return it to the dealer Instead follow these steps 1 Review the problems discussed in the Troubleshooting section of this manual to eliminate com mon problems 2 Ifthe problem persists contact APC Customer Service through the APC web site www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Customer Service a technician will ask you to describe the problem and try to solve it over the phone if possible If this is not possible the technician will issue a Returned Mate rial Authorization Number RMA m Ifthe UPS is under warranty repairs are free If not there is a repair charge 3 Pack the UPS in its original packaging If the original packing is not available refer to the
13. e of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of pur chase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCI DENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or oth erwise Entire contents copyright 2002 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC Smart UPS and PowerChute are registered trademarks of American Power Conversion Corporation All other trade marks are the property of their respective owners 16 For further information contact UPS Direct Ltd Tel 08456 445 002
14. ely within the main box Cleats for rack mounting are preinstalled on the UPS For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com DIRECT powerprotection Mounting the UPS in a Rack The UPS is heavy To lighten it you may remove the battery before mounting the unit in the rack Steps 1 and 2 Step 1 Step 2 Be careful the battery is heavy Step 3 Step 4 WR Tor coccooca P a STOP Check to make sure the rack will not tip after installing the UPS into the rack For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com Mioinect 08456 445 002 UPS 08456 445 002 Eee DIRECT EJ info upsdirect com po Ree Installing and Connecting the Battery and Attaching the Front Bezel Connecting Equipment and Power to the UPS SMART UPS REAR PANEL 230V Models For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com l DIRECT powerprotection Connect equipment to the UPS Note Do not connect a laser printer to the UPS A laser printer draws significantly more power than other types of equipment and may overload the UPS Add any optional accessories to the Smart Slot Using a power cord plug the UP
15. l interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be re quired to correct the interference at his own expense Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits i A A Ze PMHABDMAR AA ee PEAR gt Ae ik mate FH ABBR BASE HRERARME BSH R 100V MODELS D LISTED 42C2 E95463 ORE HRUERSERMEEERAMBMA VCCI ORE ICBO VSR ARERR CT COSESREBECHRTSLRE HREBARITLEMHVET COPSCAMHSMBIAMRERS SKDBRENSCEMBORT For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com UPS 08456 445 002 DIRECT bd Infom upsdirect com powerprotection Declaration of Conformity CE Declaration of Conformity We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Standards to Which Conformity Declared EN 30091 1 1 1 2 EN 55022 EN 6100 3 2 3 3 4 2 4 3 4 4 4 5 4 6 4 11 EN 60950 IEC 60950 Application of Council Directives T3I3 BEC 93 68 EEC Type of Equipment Po
16. nnected to utility Check that the power cable from the UPS to the utility power supply is se power supply curely connected at both ends Very low or no utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked UPS WILL NOT TURN OFF button not pushed Press the button once to turn the UPS off Internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced imme diately UPS BEEPS OCCASIONALLY Normal UPS operation when None The UPS is protecting the connected equipment running on battery UPS DOES NOT PROVIDE EXPECTED BACKUP TIME The UPS battery is weak due Charge the battery Batteries require recharging after extended outages to a recent outage or is near They wear faster when put into service often or when operated at elevated the end of its service life temperatures If the battery is near the end of its service life consider replac ing the battery even if the replace battery LED is not yet lit ALL LEDS ARE LIT AND THE UPS EMITS A CONSTANT BEEPING Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced imme diately FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down None The UPS will restart automatically when utility power returns remotely through software or an optional accessory card ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS
17. nually save your files and power down before the UPS turns off DETERMINING ON BATTERY RUN TIME UPS battery life differs based on usage and environment It is recommended that the battery batteries be changed once every three years See the APC web site www apc com for on battery run times For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com 08456 445 002 DIRECT powerprotection 3 USER CONFIGURABLE ITEMS NoTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS FUNCTION FACTORY USER SELECTABLE DESCRIPTION DEFAULT CHOICES Automatic Self Test Date of Last Battery Re placement Minimum Capacity Before Return from Shutdown Voltage Sensitivity The UPS detects and reacts to line voltage distortions by transferring to battery operation to protect the connected equipment Where power quality is poor the UPS may fre quently transfer to battery operation If the connected equipment can operate normally under such condi tions reduce the sensitivity setting to conserve battery capacity and service life Alarm Control Shutdown Delay Every 14 days 336 hours UPS_IDEN Manufacture Date X high Every 7 days 168 hours On Startup Only No Self Test Up to eight characters to define the UPS Date of Battery Replace ment mm dd yy 15 30 4
18. o the connected equipment When on battery the UPS sounds an alarm four beeps every 30 seconds The LED illuminates and the UPS emits a sustained alarm tone when an overload condition occurs Failure of a battery self test causes the UPS to emit short beeps for one minute and the replace battery LED illuminates Refer to Troubleshooting in this manual The replace battery LED flashes and short beep is emitted every two seconds to indicate the battery is disconnected The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery If the UPS fails the self test the replace battery LED x lights and immediately returns to online operation The connected equipment is not affected by a failed test Recharge the battery for 24 hours and per form another self test If it fails the battery must be replaced Press and hold the button for a few seconds to initiate the self test On Battery Operation The Smart UPS switches to battery operation automatically if the utility power fails While running on battery an alarm beeps four times every 30 seconds Press the button front panel to silence the UPS alarm for the current alarm only If the utility power does not return the UPS continues to supply power to the connected equipment until the bat tery is exhausted If PowerChute is not being used you must ma
19. oltage Inexpensive fuel powered generators can distort the voltage BATTERY CHARGE AND BATTERY LOAD LEDS FLASH SIMULTANEOUSLY The internal temperature of the UPS has exceeded the allowable threshold for safe operation DIAGNOSTIC UTILITY VOLTAGE FEATURE Utility Voltage 100V 0119 0110 0100 091 082 L 230V 0266 0248 0229 0213 0196 G 120V 0133 0124 0114 Charge Reduce the load on the UPS by unplugging equipment and resetting the circuit breaker on the back of UPS by pressing the plunger in Move the UPS to a different outlet on a different circuit Test the input voltage with the utility voltage display see below If acceptable to the connected equipment reduce the UPS sensitivity Check that the room temperature is within the specified limits for opera tion Check that the UPS is properly installed allowing for adequate ventila tion Allow the UPS to cool down Restart the UPS If the problem continues contact APC at www apc com support The UPS has a diagnostic feature that displays the utility voltage Plug the UPS into the normal utility power Press and hold the button to view the utility voltage bar graph dis play After a few seconds the five LED Battery Charge L display on the right of the front panel shows the utility input voltage Refer to the figure at left for the voltage reading values are not listed on the UPS The display indicates the voltage is between the
20. verse the instructions for battery removal aN N Be sure to deliver the spent battery to a recycling facility or ship it to APC in the EY S replacement battery packing material Disconnecting the Battery for Transport Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT regulations The battery may remain in the UPS it does not have to be removed 1 Shut down and disconnect any equipment attached to the UPS 2 Shut down and disconnect the UPS from the power supply 3 Unplug the battery connector Refer to Mounting the UPS in a Rack Steps 1 and 2 in this man ual For shipping instructions and to obtain appropriate packing materials contact APC at the web site www apc com support contact 10 For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com 6 i i f a E p 3 00 Le 0845 rmm a k a powerprotection 5 TROUBLESHOOTING Use the chart below to solve minor Smart UPS installation and operation problems Refer to the APC web site www apc com for assistance with complex UPS problems PROBLEM AND POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON Battery not connected prop Check that the battery connector is fully engaged erly button not pushed Press the button once to power the UPS and the connected equipment UPS not co
21. wer Supply Model Numbers SUATS0RMII1U SUALD00RMIIU Manufacturer s Name and Address American Power Conversion 132 Fairgrounds Read West Kingston Rhode Island 02892 USA Of American Power Conversion A P C b v Ballybritt Business Park Galway Ireland Of American Power Conversion 2nd Street PEZA Cavite Economic Zone Rosario Cavite Philippines Of American Power Conversion Main Avenue Peza Rosario Cavite Philippines Of APC Suzhou UPS Co Ltd 339 Suhong Zhong Lu Suzhou Industrial Park Suzhou Jiangsu 215021 PRChina Importer s Name and Address American Power Conversion A P C b v Ballybritt Business Park Galway Ireland Place N Billerica MA U S A Richard J Everett Sr Regulatory Compliance Engineer Cabal tif no 5 Jam 02 Place Galway Ireland Ray 8 Ballard Managing Director Europe ap Be 5 Jan 02 Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole op tion any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompa nied by a brief description of the problem encountered and proof of date and plac
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