Alcatel-Lucent 4019 Digital User's Manual
Contents
1. If the telephone ringing is in your own pick up group gt Group call pick up A Settings ox Services Q Consultation ox TD If the telephone ringing is not in your pick up group gt Individual call pickup A o EO f SS Ww OO Call Pickup ox Set call pick up ox DO Dial the number of the ringing telephone eS The system can be configured to prevent call pick up on certain telephones 34 Hunt groups Hunt group call Certain numbers can form a hunt group and can be called by dialing the group number Sharing Temporary exit from your hunt group Exit station hunt group 36 Answering a call on your pager KA a EO gt mt aser b l 7 A call on your pager can be answered from any telephone within the system S E gt E rnn gt A o Additional services Exit hunt group ce yy 4 1 DO your group number Return into your group DD Enter station hunt sroup Consultation Q Your group EO woe 3 7 _Calling a party on his her loudspeaker KA Your internal party does not answer If authorized you can remotely activate your party s phone Your party does not answer A StSekr announ Q Ww Additional services Enter hunt arp Your group number Belonging to a group does not affect the handling of speed dials A specific telephone within a group can always be called by using its own number you are connected to the loudspeaker on you2. sssssssorsesrorrerr ere ra Forwarding your calls from the receiving terminal Follow me 65 Cancelling all forwardings Diverting calls when your line is busy forward if busy 000000000e Do not disturb Leaving a recorded message for internal callers 0 02 e cece eee eee Consulting written messages Charging your calls directly to business accounts 0 000 cece eee eee eee eee Finding out the cost of an outside call made for an internal user from your terminal 6J Initializing your voice Mail bok s oirra nor arnat RC SRA ARA ER weenie sins Wa 6 2 Customizing your voice greeting asn ena eee enews bee ence e RAR de 6 3 Modify the password for your phone set 0 cece cece cece eee enna 6 4 Modify the password for your voice mailbox 0 0 0 6 5 Configuring the telephone ringar ccce 44455sssois ki Mee ese geal ood gan in KEENE ER br 6 6 Adjusting screen brightness sersa sale sind E EE EE EE Hive 67 Selecting languages s s sxsaersidia c g RENIE E de Boe ate pea EEE widens sits ae 6 8 Programming your personal directory oecite e rotia aa ccc eee eee eee 6 9 Programming the programmable keys 0 winrar E EE e DE 6 10 Programming an appointment reminder 0 000 c cece cece 6 11 Identifying the terminal You are ON sai serrar eE wie ace ss EEEE oie ae EES 612 Lock unloek your telephones stsisotiepses ses anan
3. If you have previously defined an associated number you can forward your calls to this number A EO ww 23 OVFLow busyYyno al For forwarding if you do not answer or if you are busy Overflow if busy For immediate forwarding when your line is busy oe dO A Duflw to associate Q For forwarding when you do not answer Deact ovflow assoc To cancel the forwarding to associate function 6 15___Modify the associated number The associated number can be a phone set number the voice mail number or the pager number a amp O acceptance of the programming is displayed RA o f Ww 7 Enter your Enter the new y personal associated code number 6 16 The Tandem configuration v This configuration lets you group two sets under a single call number Your set is then the main set and the second set usually a DECT set is the secondary set Each set has its own directory number but the tandem number is that of the main set When you receive a call the two sets ring simultaneously When one of the sets answers the other set stops ringing When all the lines of the main set are busy the secondary DECT set does not ring The secondary set can still be called by its own number but in this case the tandem function will no longer be taken into account Most of the functions are common to the two sets for example forwarding meet me reminder the various messages etc while others are speci
4. This code acts as a password controlling access to programming functions and the user Set Locking feature code by default 0000 P 64 Modify the password for your voice mailbox A Personal code o EDO end New code 4 digits As long as your voice mailbox has not been initialized password is your extension number or 0000 Programming your telephone Activate deactivate discreet ring mode Ri t t beep 1 beep before 3 Ing WENOUI ox ol I Q a w p 7 3 beeps bef ring Q Q Choose the tune Confirm your choice a Internal call Q External call Q we i Adjust ringer volume while a call arrives Select the type of call to which the ringing is to be associated your telephone rings a a fox Adjusting the ringer volume ww Select the melody confirm your choice I 6 6 Adjusting screen brightness of your choice 16 tunes Adjusting the ringer volume Q Q Adjusting screen A Ringing Level Q 8 Q brightness w VY Select the level of your confirm your choice os o 12 levels as j 5 Activate disable meeting mode progressive ringing m A 8 off o oG oO m m bhad Adjusting screen brightness ProsressiveRinsina ox Q Confirm your choice 2il Programming your telephone EK 67 Selecting language I Do wy B 7 Language Q as Select the language confirm your choice 68 Programming your personal directory Oo Press an
5. h d Before the second party picks up Line key with light flashing You are in communication with two partys 7 5___ Placing a call on hold HOLD You are on a call with the destination Put on hold Q number ed N Retrieve the party on hold lt D Line key with light flashing A Retrieve call Q uy 7 JG your call is placed on hold A ENS X d call the recipient of the transfer the two partys are connected end Return to first screen the two partys are connected end Return to first screen You are in communication with a first party A second party is on hold You want to transfer the ongoing call to a 3rd party You are on a call with the destination number A Transfer to ox 26 A Transfer to 3rd Q vi call the recipient of the transfer the two partys are connected Use the telephone in SIP or Safe mode Recover the party on hold A Retrieve call Q end WU Validate the Return to first Line key with light forwarding screen flashing lt You can make calls but only the destination number can call you J 78 Mute so that your party cannot hear you You can hear your party but he she cannot hear you You are on a call with the A Q forwarding status of i Q destination number Q the button flashes on and off Forward a NSU telephone a Immediate forward l YW Modify the forwarding Disable microphone Q The key is no longer li
6. l ns las enivre mier va Beattie EEEE Corte wats HANE RSA ad ZIA Programming your personal directory ss esss ss 00 cece cece eee vener e FNS Sending DIME Signal Siaa a RNE draken BA RAE E TAA EEE COM PlIANES pisce i sesami anaie aa E Wows He RE E R Getting to know your telephone Receiver Alphanumeric keypad Alcatel Lucent touch IP Touch 4018 Phone Audio keys 8 END key to terminate a call end Handsfree Speaker Key to make or answer a call without lifting the receiver Alcatel Lucent IP Touch 4008 4018 Phone amp e Lit in handsfree mode or headset mode short press lt e Flashing in speaker mode long press Intercom Mute key e During a call press this key so that your party cannot hear you QO e Terminal idle press this key so that you can automatically answer a call without lifting the receiver Alcatel Lucent IP Touch 4008 4018 Phone 4 To adjust the speaker or receiver volume up or down Function keys Messaging key to access various mail services 5 If the key flashes orange a new voice message a new text message or a callback request has been received Redial key Q e to access the Redial feature short press l A g e call back on the last 8 number dialed long press Functions accessible set in idle position Lock Forward Settings Events Other features can be accessed depending on the configuration of the system identi
7. wording is not contractual and may be subject to change Some features of your telephone are controlled by a software key and the configuration of the unit 30 Declaration of compliance EC countries we Alcatel Lucent Enterprise declare that the Alcatel Lucent IP Touch 4008 4018 and 4019 Digital Phone products comply with the essential demands of Directive 1999 5 CE of the European Parliament and Council A copy of the original of this declaration of compliance can be obtained from your installer Information relative to the environment This symbol indicates that at the end of its life this product should be subject to special collection and disposal in member countries of the European Union as well as in Norway and Switzerland By ensuring this product is disposed of correctly you will help to conserve natural resources and help Sa prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product For further details about recycling this product please contact the supplier who sold you the product Alcatel Lucent Enterprise in keeping with its policy of constant product improvement for the customer reserves the right to modify product specifications without prior notice Alcatel Lucent Alcatel Lucent and the Alcatel Lucent logo are trademarks of Alcatel Lucent All other trademarks are the property of their respective owners The information pre
8. Alcatel Lucent OmniPCX Enterprise Communication Server Alcatel Lucent IP Touch 4018 Phone Alcatel Lucent IP Touch 4008 Phone Alcatel Lucent 4019 Digital Phone User manual Introduction Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel Lucent Your IP Touch digital terminal has a new ergonomic layout for more effective communication D How to use this guide TIER 4 a Lift the receiver Line key Hang up 2 Specific key on numeric keypad Numeric keypad Partial view of display Means that the feature is subject to programming If necessary contact your installer Means that the feature can be accessed by pressing a programmed key see Programming the programmable keys Adjustment reduce D Fixed key Adjustment increase Ci MENU key eon Voice mail access key Move the navigation key up or down To go back one level press and release or to return to the welcome page press and hold during a call can be used to access the different pages Menu Main etc and to return to the telephone screens These symbols may be supplemented by small icons or text Contents Getting to know your telephone s sss sssssessreeserorsrerr Using your telephone 2 ccc cc cece cee reece eee e teenies KE Makine acallaim see ridare grace wishes one Bea bean A Azech TE ANAR AT ne LZ ARS Wer ing arcal cerre geist siete See a
9. DTME SIENAS rsa manina dd lords Heta O E EAEE ra eV EEE dna 2 12 Mute so that your party cannot hear youl aise ones epar ani Eora bsr 2 13 Adjust audio voma stuss errr aE EEEREN EEEREN 2 14 Recording the current eall ing reaa kassar A EOR DERDI aol 215 Signalltnalicious iCall ss roras sesinbrasno base bes sok ode nn EE gra ENE Sharihgis ero seis edn Rede enka ETEA E E EEEE 3 1 Answering a night of a gen ral bells serrrse serro ran ocaie ele cdvace OEE ra NDEDER AES 3 2 Mandger assistant SCreening i is ans sus E E r EA EEO Sak ERT E 33 Individual pickup osser rereana ea EEEE TEEN AEA EAEE E 34A Huntgroups sesser ereen opa rening iea RANE gare sang BRY Seen ATOR E 3 5 Calling an internal party on his her pager 0 0 00 cece rss rr rst ers rr rr ne 36 Answering atalliom your pagel sc sser senses esse segel ad PEEN EE EEE PENET PEPES 37 Calling a party on his her loudspeaker 6 0060 see swe eae eee see see oe 3 8 Sending a written message to an internal party 0 cece eee eee eee eee ee 3 9 Sending a copy of a voice message 3154 sas svenske send bre ee RE here Ke 3 10 Sending a recorded message to a number a distribution list ssssssesrerrrrr ras Keeping in touch 4 1 Managing your charges 5 1 52 Diverting calls to another number immediate forwarding 00000005 Forwarding your calls to your voice message service 2 2 0c When you return review your recorded messages
10. EEEE Gn Berd RE SR ER eras 1 3 Using the telephone in Hands free mode 0 0 cece eee eee eee eee 1 4 Activating the loudspeaker during a call receiver lifted 000000005 1 5 Making a call using the personal phone book 0 0 eee ee eee eee MS Redial sasen rakes oes cave eed RR Coapa el Made mend EEEE eee Rede RR 1 7 Making a callback request to a busy number 1 6 0 6 ccc cece eee 1 8 Answering an internal call in intercom mode 0 0 c cece eee ee eee eens D ring areal yo sce coeces because BEN 8650 9 6 EIN REN A E wets LL Making asecond all during accallll 5c secc csacorsiacg Rialaceng arses alleges Rais ERS 2 2 Answering a second call during a tallis prpers apreta aE na ETORRI NA 2 3 Barring the reception of a new call during communication ssssesssrerr ere ere ra 2 4 Switching between calls Broker call 0 cece cece cece ee eee eee enes Zoo Transferring Asal scrstscesararys sober be lO alate EREE 12 eS ab R Eiaa Mays Pa EEA EREN 2 6 Three way conference with internal and or external parties conference 27 Casual conference iin cess ds br tetad arois arnis pee thes Ree DOERR Oe 28 Placing a callon hold HOLD ya panien nE AE care sh acka v9 4 Hage idle Washoe NA ZQ Farking a Gall se scicscsuard cores asidaavtrianayin does NDS READER DEA attr RERNA 2 10 Barge in Intrusion into an internal call 0 c cee cece eee eens ZA Sending
11. R r Misawa 6 3 Call the associated Set reiner nitra ENIE aes ete RIE ERHARD AR ORDEN Es 6 14 Forward your calls to the associated number 000 0 c eee rer rr rr ee 6 15 Modify the associated n mber s ste ripi niena a ard woud Saab nels eI 6 16 The Tandem configurations ssa dd i Taa areca cartes AR a oad ona ak seared W ae Use the telephone in SIP or Safe mode e cece eee eeee Tel Making acca gr Ina ne sie Drane testes seas RS wid ted DERTTE aah NEE OLDER Z2 Answering a Call sree ansisecumansreve wisn e ordvt eniak Bh ASSR ARS RER SPN RAD od ERA AE 7 3 Making a second call during aeall ci cos c ss0 tie dens ation da E SR agp ete E 7 4 Answering a second call duringa call 0 0 cece cece eee ee karg anar eee 7 5 Placing ascallion hold FI OLD yesse esie rena nea ee ra a E EE pass 7 6 Switching between calls Broker call sni ssd pretii nE toaa KAANE EEr Hef Mransferrine ACA lise deauttsiy a 5 Wis ayes aE AERA EEE TE EEU ORRENDE 7 8 Mute so that your party cannot hear YOU s37ss s signs sia glenda es arai ecdoe ar sands TQ AA AUGIGVOIUME se pokerns Gene RADE ek haan wha aS ao hae RENA ee ont 7 10 Diverting calls to another number immediate forwarding 0 000005 Zl Configuring the telephone ringer ssc sms snicsus sises ersndea tusssoe sees ee satin d o RA TAZ Adjusting sereen brightness ssis ess s s soker cp dew ge oan Wb ve does e serait de beacon 4 FANS Selecting
12. al phone book 18 4008 4018 Phone only You can answer without lifting the receiver When you receive an internal call your telephone rings and you are connected directly in handsfree mode The screen shows the caller s identity aa ee A Q To activate Terminal idle DO m Press and Press the Select the contactto Start the call Q corresponding LED lights up release programmed key call directly 0 to 9 l 1 6 Redial When your caller hangs up intercom mode remains active Redialing the last number dialed redial To deactivate Terminal idle last number redial Q The corresponding LED goes out redial Redial key short press Call back on the last 8 number dialed Events Q Dutsoina calls Q redial as j E Redial key long press Select the No from Start the call the last ten dialed J 17 Making a callback request to a busy number the number you are calling is A Callback Q usy Xe During a call EK 21 Making a second call during a call 22 Answering a second call during a call A second party is trying to call you A send OTH Q y B John 0215 Smith John lt gt Ei John 025 id You are on a call Number of with the second party You are on a call Name or no of the caller Light flashes with the displayed for 3 seconds destination number destination number The first call is placed on hold Answer displayed call Other methods for calling a second party lt The first call
13. all E gt Park retrieve call Rg Call pickup Q Park retrieve Q Consultation OK transterred to the attendant or it rings back the extension that parked the call If the paea call is not recovered within a preset time 1 min 30 by default it is either depending on system configuration 2 10 _Barge in Intrusion into an internal call KA Your party s line is busy If the number is not protected and if authorized you can intrude into the call Ie Do Protection against Barge in intrusion P Intrusion protection A O Additional services Q Braln ntr protect Q Q Twice Enter the number desired Protection is cancelled when you hang up J 211 Sending DTMF signals Even if your system is not touchtone by default during a call you sometimes have to send DTMF signals to a voice server an automated attendant or a remotely consulted answering machine John 025 a Send DTHF Q You are on a call To activate with the destination number The feature is automatically cancelled when you hang up During a call J 212 Mute so that your party cannot hear you You can hear your party but he she cannot hear you You are on a call with the destinatoninumbber the button flashes on and off Disable microphone Q The key is no longer lit Resume the call 2 13 Adjust audio volume During a call to adjust the volume level of the loudspeaker or receiver You are on a call with th
14. ber Handsfree Number number for receiver required Alcatel Lucent IP required your call Touch 4008 4018 Phone only gt Programmable You are on a call with line key the destination number To make an external call dial the outside line access code 9 before dialing your party s number The digit 9 is the default code for an outside line For the attendant dial 0 by default J 12 Answering a call A d lt D Lift the Handsfree Press the key for receiver Alcatel Lucent IP the line that is lit Touch 4008 4018 up Phone only Using the telephone in Hands free mode Alcatel Lucent IP Touch 4008 13 4018 Phone only Terminal idle you are in handsfree mode Press and release Call in progress John 02 15 q You are on a call Press and release with the destination number During a call you can lift the receiver without terminating the call 144 Activating the loudspeaker during a call receiver lifted Speaker the loudspeaker key flashes John 02 15 q By You are on a call Activate loudspeaker with the long press destination number The key is no longer lit Adjust volume Deactivate 9 levels loudspeaker long press press and release the loudspeaker key to switch to handsfree mode light steady Alcatel Lucent IP Touch 4008 4018 Phone Using your telephone Answering an internal call in intercom mode Alcatel Lucent IP Touch J 15 Making a call using the person
15. d release AE Eoo So b d 7 E 7 A o Select an empty entry in the directory of your choice Enter the number A eoo Modify the associated number B Enter the number desired 22 J 69 Programming the programmable keys A Settinos Q set Q Key programming ox SS bh d lt D a hd 7 Press a key to program Ge EK 6 10 Programming an appointment reminder You can define the time of a temporary reminder one in 24 hours or a permanent reminder every day at the same time Program a temporary reminder call A e w j J m O Twice Enter time of appointment At the programmed time your telephone rings If you are on call the display flashes and an audio tone is generated After unanswered calls a temporary request is cancelled but a permanent request remains in memory If your calls are forwarded to another terminal the forwarding is not applied to the reminder call Programming your telephone Ken Identifying the terminal you are on Ie Do EK 62 _Lock unlock your telephone I _ eo your telephone is locked unlocked Enter your personal code J 6 13 Call the associated set The number of another set can be associated with your set number see Modify the associated number To call it A Q Services Q Consultation Q as g Associate Q Call associate ox Q Start the call 6 14__ Forward your calls to the associated number
16. e destination number e Adjust audio volume J 2 14 Recording the current call To record the call during communication A De o Ready to start recording To stop the recording At the start or end recording your party hears a beep 2 15 Signal malicious calls This key lets you signal a malicious call If this call has amp an internal source it is signalled to the system by a lt special message wi 3 Sharing EK 31 Answering a night or a general bell KA titt service call pickup When the attendant is absent outside calls to the attendant are indicated by a general bell To answer a Emo Call Pickup Q Hight call Pick up ox J 32 ___Manager assistant screening KA S Screened list System configuration allows manager assistant groups to be formed so that the manager s calls can be directed to one or more secretaries From the manager s or assistant s telephone incoming calls are screened e lt lt D lt by a designated person assistant etc Press Press secretary call Screening Screening key when there key key are several assistents lt Press the same key to cancel Screening is indicated on the manager s telephone by the icon corresponding to the screening programmed key J 33 Individual pick up KA You hear a telephone ringing in an office where no one can answer If authorized you can answer the call on your own telephone
17. fic to each set for example individual directory last number redial out of service set padlock etc For more information regarding this configuration contact the person in charge of your installation 7 Use the telephone in SIP or Safe mode Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment According to the configuration the telephone system of your company your phone set can automatically switch to safe mode in case of loss of connection with the system in order to ensure continuity of service missing ggk PT You can acces the main functions of your telephone In SIP mode each telephone is identified by a character string called the URI Within your company the URI of your party is usually the partys telephone number For more information contact your installer or administrator The SIP mode is only available for 8 Extended Edition Series Pre programmed function keys are disabled in SIP mode J 71 Making a call Seizing the line v q gt You hear a tone Lift the Handsfree Line key receiver Call by dialing the internal number of your party Seizing the line Dial directly number 24 Call using your partys URI Ta Seizing the line Dial by URI fox DO ox w enter your partys URI resses Some special characters can be displayed by ey pressing the key enter the text the number pad keys have letters that you can display by
18. fying the terminal you are on lock unlock your telephone forward your calls to another number im mediate forwarding forward to voice mail forward to bleeper configure the set personal assistant display ring tone voice mail etc Accessing recent calls made and unanswered external calls Up down navigator used to navigate around the home page through the menus or in a text zone when entering characters The home page consists of e Information on the status of the set set locked call forward etc e Date and time e Set programming and configuration features Features accessible on call Conslt Ena Send DTMF Record Forbid camp on amp OK key used to validate your choices and options while programming or configuring a calling a second person sending DTMF signals recording the current call barring the reception of a new call during communication Back Exit key to return to previous menu short press or return to first screen long press Feature keys and programmable keys i Guide key use to obtain information on the pre programmed keys or to access the set programming or configuration 6 Phone book key access your personal directory 2D Pre programmed feature keys and programmable key lit when the feature associated with the key is activated Using your telephone F 11 Making a call DP q OO OO Ta Dial the Lift the Num
19. gent confirmation etc destination voicemail number Qe eo gt f ee wy as Spell the addressee s name Send message 41 Diverting calls to another number immediate forwarding The number can be your home cell or mobile voice message or an internal extension attendant etc Keeping in touch Forward Q Immediate forward Q OO Do Twice Dial the number to be called 2 gs lt B Do not disturb activated OM Directory Press programmable number key required 0 to 9 You can make calls but only the destination number can call you 4 2 _ Forwarding your calls to your voice message service A J 4 3 When you return review your recorded messages Imm Forward to UM ox Do not disturb activated The light indicates that messages have been received Display shows number of new messages reviewing messages n O ote Personal code While listening to messages you can Pause ox o End of message ox play back the message from the start listen to the end of the message pause while listening to the message enter the voicemail number terminate consultation After reviewting the message you can o Callback Q o play back the message from the start erase message call sender of message save the message listen to message send a copy of a message Keeping in touch 44 _ Forwarding your calls from the receiving ter
20. is placed on hold Call back on the last 10 number dialled long press Line key for redial which icon is B Calling from your personal directory PersSpDial flashing To return to your first caller and end the call in progress lt Programmable line key John 0215 v To cancel your second call and recover the first 4 oA lt D en You are on a call Key for the line John o5 gt with the whose light is j end destination number flashing You are on a call Key for the line with the whose light is destination number flashin x P Fi ig 23 Barring the reception of a new call during communication During communication you do not want to be called by another caller A Forbid camp on Allow camp on Q To bar or authorize new calls during communication If yog make an error hang up your telephone will ring and you will recover your first call During a call Cancel conference and return to first correspondant 24 Switching between calls Broker call A ED nd conference During a call a second call is put on hold To alternate between calls After the conference to leave your two parties talking together lt lt Place your first party on hold Light flashes end Hang up l 2 7 Casual conference KA During a 3 way conference you can add up to three additional participants J 25 Transferring a call To transfer your call to another number The first call is placed o
21. minal Follow me BA E 47 __Do not disturb ED Ffemote forward gt Oo not disturb On OFF You wish to receive your calls in your present location You can make your terminal temporarily unavailable for all calls Use the Follow me feature a o EO Q Remote forward Q ag p p Number receiving forwarding Bd DoMotDisturb Lock OK Do not disturb ox as a 5 Bac Personal code Do not disturb activated Do not disturb activated Callers wishing to contact you will see the Do Not Disturb message displayed on their sets when they try to call J 45 Cancelling all forwardings a Forward ox Deactivate forward Q uy p Twice J 4s Leaving a recorded message for internal callers You can leave a message on your terminal which will be displayed on the screen of the terminal calling you A 46 _Diverting calls when your line is busy forward if busy w l gt Forward on busy A Predefined msa OK To complete Q u A SD wy ox rare busy Select a predefined Select a predefined Twice Complete your hd a message message to message Twice number complete receiving forwarding forwarding is acknowledged Keeping in touch J 4 9 __ Consulting written messages The light indicates that messages have been received Display shows A new text message Q number of new messages Display shows name of Read message Q sender with date time and Q Ly O ranking
22. modification enter the text the number pad keys have letters that you can display by successive ed by successively pressing the key presses Some special characters can be display amp or key or 0 key of 1 key _ 29 Compliance Independently of the legal warranty that covers this appliance it is guaranteed for I year parts and labour counting from the date indicated on your invoice The invoice will be demanded if making a claim under the warranty The warranty does not however confirm in the following cases in the event of use that does not comply with the instructions given in this user s manual faults or damage caused by natural wear damage resulting from a cause external to the appliance e g impact fall exposure to dampness etc noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer Warning never place your telephone in contact with water To clean your telephone you may however use a damp soft cloth Never use solvents trichlorethylene acetone etc which may damage the plastic parts of your telephone Never spray it with cleaning products To avoid accidentally damaging the set telephone line connector make sure you position the cord correctly in the compartment intended for this purpose The ear piece and microphone area of the handset may attract metallic objects that may be dangerous for the ear The
23. n hold John 02 15 cose i You are in a 3 way a Q P conference ODO your party answers as You are on a call No of the 2nd with the terminal Number destination number required If the number receiving the transfer answers Q Display the number of Q participants in the tte configuration Placing a call on hold HOLD Transfer between two outside calls may not be possible depending on system 28 g B Private hold During a call you may place the call on hold and recover it later on the same telephone Three way conference with internal and or external parties 2 6 conference John 0215 gt your call is placed on hold During a call a second call is on hold You are on a call Press the key for with the the line that is lit up A destination number Call in progress Jahn 0215 Conference Q X J Press Hold to recover the call on hold Ww You are on a call with the i A Renty amp John 0215 x A w destination number Key for the line You are on a call whose light is with the flashing destination number During a call J 292 Parking a call KA Park retrieve call You can park a call and retrieve it on another extension John a215 O a Park the call Q a Ly You are on a call with the destination number Enter the number of the telephone on which you want to resume the call Your party is parked and hears the hold melody To recover the parked c
24. ng without beer Q Q Adjust ringer volume while a call arrives your telephone rings Adjusting the ringer volume Confirm your choice 28 eo I SS wy Confirm your choice Use the telephone in SIP or Safe mode Delete a record 7 14 Programming your personal directory a nn o gt o w J g end lt Return to first Access your personal directory Select the card to a be deleted screen o aa 7 15 Sending DTMF signals Press and release Even if your system is not touchtone by default during a call you sometimes have to send DTMF signals to a voice server an automated attendant or a remotely consulted answering machine Create a record in the personal phone book atta i oo By default during a communication your telephone in SIP mode is configured to send codes in voice frequency enter these codes a EN ENN w g as Rg Name first name and number of your contact A Save Cancel Q E as 7 end Save the record Cancel the creation Return to first screen directly using the keys on your telephone For more information regarding this configuration contact the person in charge of your installation Modifying a card in the personal directory A o e Do Select the card to be modified Com a wy ww Name first name and number of your contact A Save Cancel Q G d B end Cancel the Return to first screen Save the modification
25. of message Read the message After reviewting the message you can Q delete the message Q call sender of message ox forward a message to the message originator S terminate consultation 5 Managing your charges 5 1 Charging your calls directly to business accounts KA You can charge the cost of your outside calls to business account numbers Settings Q Services Q Consultation Q 5 pas cs ae Additional services By Egress account Q 2g AA Ss SS Number of Number required business account Finding out the cost of an outside call made for an internal user from 5 2 our terminal Settings Q Q Consultation Q Consultation amp Charging callbacks ed information 5 6 Programming your telephone 6 1 Initializing your voice mailbox Enter your personal code then record your name following the voice guide instructions Light flashes J 6 2 Customizing your voice greeting You can replace the greeting message by a personal message 5 3 OO Uoice mail OK DO Perso options Q h d j Personal code Greeting message Q ox O End recording Perso greeting Q Recording Normal prompt Press to return to the default message T a C Confirm Re record a message Replay message 20 J 6 3 Modify the password for your phone set a o amp o ae 20g o DO i OM Old code New code Enter new 4 digits 4 digits password again to confirm
26. r party s phone if he she has the handsfree feature gi 2 5___Calling an internal party on his her pager KA The number called does not answer and you know that the person called has a pager 38 Sending a written message to an internal party Your party does not answer lt gt 7 SS 3 a programmed key Dial the number to be paging in progress is displayed called Your party can answer from any telephone in the system Sharing Predefined message A Predefined msa Q Q h 7 Select the message to Send SO Uoice mail ox ee Send Q be sent message OG l w ww Personal code a Q 3 10 Sending a recorded message to a number a distribution list Message to complete A To complete Q a Q uw uy E A Select the Complete the Send message to message message End recording Enter the complete destination voicemail number 3 9 Sending a copy of a voice message Bes senga coy oto vote reg O o o ww j as Spell the addressee s name Options Send message od Display shows the number of new and j 3 old messages During the recording you can Personal code OK play back the message from the start a Consult Q Review message Q Forward message Q Backward Q listen to the end of the message h d 7 7 J i Pause Q stop recording momentarily Record a comment Q End recording End recording Enter the Options used to assign transmission options confidential ur
27. s that you can display by successive presses Some special characters can be displayed by successively pressing the key amp or key or 0 key or 1 key Lift the Handsfree line key In SIP mode each telephone is identified by a character string called the URI Within Fec iver your company the URI of your party is usually the partys telephone number To cancel your second call and recover the first B a Cons call off Q O end W g Hang up the ongoing call Key for the line whose light is flashing 25 Use the telephone in SIP or Safe mode EK 74 Answering a second call during a call You are in communication with a first party A second party is trying to call you Smith John Name or no of the caller displayed for 3 seconds You are on a call with the destination number Answer displayed call lt D The first call is placed on hold Line key with light flashing To return to your first caller and end the call in progress a A Cons call off fox end as Hang up the ongoing call P 76 Switching between calls Broker call You are in communication with a first party A second party is on hold To alternate between calls e Place your first pa EPE Line key with ight flashes light flashing rty on hold P 77 _ Transferring a call You are in communication with a first party You are on a call with the destination number lt a Transfer to fox
28. sented is subject to change without notice Alcatel Lucent assumes no responsibility for inaccuracies contained herein Copyright 2008 Alcatel Lucent All rights reserved MU19008USAC E900ed0 0843
29. successive 196 amp ort key or 0 key or 1 key In SIP mode each telephone is identified by a character sng called the URI Within your company the URI of your party is usually the partys telephone number Making a call using the personal phone book 1 QO o of o f og ON as ag Press and Select your party from the release list A o gt Go moe Ww j Handsfree Line key Lift the receiver Making a call using the personal phone book 2 Seizing the line O fox Sy Press and release Do A ogg m Select your party from the list Use the telephone in SIP or Safe mode Redialing the last number dialed redial EK 73 Making a second call during a call last number redial redial You are in communication with a first party Redial You are on a call A keyGhort with the destination New call Q press number v iia h Free line key J 72 Answering a call F The first call is placed on hold Another call is received Stop the ringer 2 Q 7 ee Dial by URI Q A From Directory Q Silent ox wlos _ i I ww wy wy mal Number of Call using your partys URI Calling from your personal second party directory PersSpDial reject the call displayed of 8 of Cd s w vi s Redialing the last Hang up the ongoing call number dialed HIES redial Answer the call JA q lt A Take call Q enter the text the number pad keys have letter
30. t A ee a From Directory OAL w w Resume the call Call the new recipient of the forwarding J 79 Adjust audio volume Q 6 end During a call to adjust the volume level of the loudspeaker or receiver Save the Return to first modification screen Cancel the forwarding You are on a call with the e destination number Adjust audio volume A Forward ox forwarding status of ox your telephone bd ww en 710 _Diverting calls to another number immediate forwarding Keturmito first screen i Configuring the telephone ringer a O gt mm gt f FO HOH LK p ww your telephone A o o f hZ 7 i w E A Call the recipient of the forwarding 27 Use the telephone in SIP or Safe mode Choose the tune A Melody ox 7 12 __Adjusting screen brightness end Select the melody of your Return to first Oo OK Adjusting the ringer volume A Rinsing Level Q Oo T T Select the level of your Activate disable meeting mode progressive ringing A o gt mo w Ww E m O Activate deactivate discreet ring mode choice 16 tunes screen Adjusting screen brightness o e eo Confirm your choice Return to first screen Ie Me g x d brightness A o wy Adjusting screen 7 13 __ Selecting language Confirm your choice o A Q 1 beep before ring Q ig Lv LY LY Select the language of your choice 3 beeps bef rina Q Ri
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