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Acer Note 350 User's Manual

1. Chapter 2 The following table describes the parameters in this sub menu Settings in boldface are the default and suggested parameter settings Boot Display Sets the display on boot up When set to Auto the computer automatically determines the display device when the computer starts up Ifan external display device e g monitor is connected it becomes the boot display otherwise the computer LCD is the boot display When set to Both the computer outputs to both the computer LCD and an external display device if one is connected Enables or disables the screen expansion feature When enabled DOS screens expand to fill the LCD Resume on LAN Modem When enabled allows your computer to resume Enabled or Disabled Access when LAN Modem access is active Hotkey Beep Enables or disables a system beep when a hotkey or key combination is pressed Fast Boot Fast Boot allows your computer to boot up and resume from Sleep mode including Standby and Hibernation modes faster When enabled the operating system and BIOS communicate information about Plug and Play resources and previous boot ups Screen Expansion Boot on LAN When enabled allows your computer to boot by other computer or server through the LAN And the LANDesk R Service Agent in Boot Drive Sequence item will be enabled Boot Drive Sequence Specifies the order in which the computer starts up from See the section below Intel R SpeedStep TM technology
2. DJSA 205 HDD Case Assy HDD PLT TM330 60 40C15 001 HDD Connector CONN CTR ML 22P 20 80056 022 HH98227 A2 HDD HDD Bezel HDD Cover MAPI 42 45H04 001 92 Chapter 6 HDD 9 5MM 5G IBM DJSA 205 Combo Module DVD FDD Combo Module ADDO DF2205 FDD 1 44M Mitsumi D353F3 Z DVD ROM 6X MKE SR 8174 CDROM FDD Combo Module TEAC Microphone Microphone w Rubber Heatsink DVD Combo Bay FDD 90 40C28 009 ADDO DF2205 FDD 1 44M MIT D353F3 56 01049 001 Z TM340 DVD 6X MKE SR 8174 56 22001 001 ADDON TM340 CD ROM FDD Combo 90 40C28 019 TEAC CF2405 Assy Microphone w 6M 45H01 001 rubber TM350 CPU Heatsink w Fan Speaker NS Speaker 35X16X4 3 a N Chapter 6 Heatpipe Module 60 45H1 6 001 Assy MAPI Speaker 35X16X4 3 ZK 23 40031 071 351601Q 93 Video Capture Kit USB Video Capture Kit V6 USB Video Capture Kit 91 16848 503 V6 Keyboard Keyboard 84key US Darfon KB DEF US 84 99 N1282 001 Pointing Device TouchPad Module ASSY T P Module MAPI 60 45H06 011 Cables Ed Modem Cable C A MDC MAGPIE 50 45H04 001 Power Cord 125V 3PIN Cord 125V UL 3P 2 01618 051 K01081B1183WP NS I O Port Cable 100 25 9PIN edil A 100 25 9P 217MM 50 42F10 001 edil B NOTE Main board NS Main board MAGPIE PII MAGPIE TM350TE 55 45H01 001 650MHZ MNBOARD RPIII650 Main board MAGPIE PIII MAGPIE TM351TEV 55 45H01 011 7OOMHZ PIII700 M B
3. 94 Chapter 6 CONN Cardbus amp PCMCIA SKT 52539 PCMCIA Smart Card Slot 21 H0027 001 EMI Plate Base EMI Plate MAPI 40 45H05 001 Boards Modem 56K Ambit Modem MDC Ambit 54 09011 301 U98M005 01 U98M005 01 USB PS2 Board MAGPIE TM350 USB amp 55 45H02 011 PS2 Board LAN Board 10 100M Ambit LAN Card 10 100M Ambit 54 03093 001 82559 82559 Adapter 60W 3PIN LITEON ADT 3P PA 1600 02AE 25 10068 091 PA 1600 02AE W ACER LOG Adapter 60W 3PIN DELTA ADT 60W 90 264V ADP 25 10064 111 ADP 60DB 60DB BB 3P RTC Battery LI 3V BTY LI 3V CR1220 23 20004 091 36MAH Adapter Battery Chapter 6 95 Battery Module MAPI 60 45H03 001 Battery LI ON Sanyo Case Cover Bracket Assembly I O Bracket I O Bracket ASSY 60 45H23 001 Audio Cover Assy MAPI 60 45H08 001 Hinge Cap Pack HING Pack Cap for 6K 45H02 001 TM350 CPU EMI Plate CPU EMI Plate MAPI 34 35H01 001 Middle Cover Middle Cover Assy MAPI 60 45H10 001 LED Board w Cable LED Assy MAPI 60 45H07 001 96 Chapter 6 Upper Case w speaker 60 45H 12 001 touchpad MIC m o LBL ABS TM600 Acer 40 42F09 001 PCMCIA Dummy Card Card Dummy PCMCIA 42 40C20 001 PA ABS TM330 Upper Case Assy MAPI 60 45H11 001 60 45H13 001 e Miscellaneous D O1 N Oo C1 co NS NS Power Button Power Knob Assy MAPI 60 45H09 001 Foot Rubber Rubber Foot 47 42F01 001 LCD
4. Ambit U98M005 01 Fax modem data baud rate bps 14 4K Data modem data baud rate bps 56K Supports modem protocol V 90 data modem 56K V 90 fax modem 14 4K and digital line protection operation Modem connector type HJ11 Modem connector location Rear side Hard Disk Drive Interface Vendor amp Model Name IBM DJSA 205 IBM DJSA 210 IBM DJSA 220 Capacity GB 10 Logical heads 16 Drive Format Logical cylinders 13424 16383 16383 oo p Disks 1 Performance Specifications Buffer size KB 418 418 Interface IDE ATA 4 IDE ATA 4 Data transfer rate disk 85 5 161 6 85 5 161 6 85 5 161 6 buffer MB s Data transfer rate host 16 6 PIO Mode 4 16 6 PIO Mode 4 buffer MB s 66 6 Ultra DMA Mode 4 166 6 Ultra DMA Mode 4 DC Power Requirements Voltage tolerance 5 5 5 5 CD ROM Floppy Diskette Combo Drive Interface Rotation speed 5136 rpm typ Buffer memory 128 KB Interface ATAPI Applicable disc format CD DA CD ROM Mode 1 Mode 2 CD ROM XA MODE 2 FORM 1 FORM 2 Multi Session Photo CD CD I Video CD Enhanced CD amp CD PLUS Compatible CD R W Chapter 1 20 CD ROM Floppy Diskette Combo Drive Interface Drawer with soft eject and emergency eject hole Loading mechanism Power Requirement Input Voltage o lt Floppy disk drive Floppy disk Specifications Media recognition 2DD 720KB 2HD 1 2MB 3 mode 2HD 1 44MB O1 250 Rotational spe
5. Hard disk drive Main Board See Standby Mode on page 25 LCD cover switch Main Board Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack Main Board 77 78 Power Management Related Symptoms System hangs intermittently See Thermal and Fan Utility on page 38 Reconnect hard disk CD ROM drives Hard disk connection board Main Board Peripheral Related Symptoms System configuration does not match the Enter BIOS Setup Utility to execute Load Default Settings then installed devices reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching See Running PQA Diagnostics Program on page 39 Main Board USB does not work correctly See Running PQA Diagnostics Program on page 39 Main Board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer Main Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device Main Board Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Reconnect the keyboard cable
6. Intel SoeedStep technology allows your computer to automatically adjust the CPU speed depending on the power source If set to Automatic system will adjust the processor speed by OS f the power source is supplied by AC adapter processor will run at the maximum speed If the power source is supplied by battery processor will run at the minimum speed Setting the Boot Drive Sequence 32 Both or Auto Enabled or Disabled Enabled or Disabled Enabled or Disabled Disabled or Enabled 1st Floppy Disk 2nd CD ROM DVD ROM CD RW 3rd HDD 4th LANDesk R Service Agent Automatic Maximum Performance Battery Optimized Reversed The Boot Drive Sequence section lists boot priorities 1st 2nd 3rd and 4th for bootable drives in your computer For example the default value 1st Floppy Disk 2nd CD ROM 3rd HDD and 4th LANDesk R Service Agent tells the computer to first search for a bootable floppy disk in the floppy drive If it finds one present it boots up from that floppy disk If not the computer continues to search for a bootable CD ROM in the CD ROM drive If it cannot boot up from the CD ROM it continues by booting up from the Hard Disk To set the boot drive sequence use the cursor up down keys to select a priority level 1st 2nd 3rd or 4th then use the cursor left right keys to select the device for that priority level Chapter 2 Onboard Devices Configuration The parameters in this screen
7. driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device See Running PQA Diagnostics Program on page 39 for details 1 Boot from the diagnostics diskette and start the PQA program see Running PQA Diagnostics Program on page 39 2 Go to the diagnostic Diskette Drive in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the main board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD DVD ROM Drive Check Do the following to isolate the problem to a controller drive or CD DVD ROM Make sure that the CD DVD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program refer to Running PQA Diagnostics Program on page 39 2 Go to the diagnostic CD DVD ROM in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window If an error occurs
8. or 3BCh interrupt request IRQ and operation mode of the 7 9r5 parallel port ECP EPP Standard or Bi If operation mode is set to ECP the direct memory directional access DMA channel of the parallel port is set to 1 1 Video Memory Size Allow you to set the video memory size that share 8 MB with system memory 4 MB Chapter 2 33 System Security The System Security sub menu allows you to safeguard your computer and data with passwords and other security measures System Security Present Present Present d Disabled Setup Password None Power On Password None Hard Disk Password None Processor Serial Number Enabl e TL Move highlight bar gt Change Setting Fl Help The following table describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Setup Password When set this password protects the computer and this None or Present BIOS Utility from unauthorized entry See the following section for instructions on how to set a password Power on Password When set this password protects the computer from None or Present unauthorized entry See the following section for instructions on how to set a password Hard Disk Password When set this password protects the hard disk from None or Present unauthorized access See the following section for instructions on how to set a password Processor Serial Number The Pentium Ill
9. series of numbers and or characters The following table describes the information in this sub menu CPU Type amp Speed Shows the type and speed in Megahertz of the Central Processing Unit CPU The items in this sub menu are important and vital information about your computer If you experience computer problems and need to contact technical support this data helps our service personnel know more about your computer Chapter 2 Basic System Settings The Basic System Settings sub menu allows you to set the system date and time Basic System Setting Mon Aug 29 2000 12 00 00 TL Move highlight bar Change Setting Fl Help The following table describes the parameters in this sub menu Sets the system date DDD MMM DD YYYY day of the week month day year Sets the system time HH MM SS hour minute second Startup Configuration The Startup Configuration sub menu contains parameter values that define how your computer behaves on system startup Startup Configuration Boot Display Both Auto Screen Expansion Enabled Disabled Resume on LAN Modem Access Enabled Disabled Hotkey Beep Enabled Disabled Fast Boot Enabled Disabled Boot on LAN Disabled Enabled Boot Drive Sequence Floppy Disk CD ROM DVD ROM CD RW HDD Network Intel SpeedStep technology Automatic TL Move highlight bar gt Change Setting Fl Help
10. 1394 port ALI M1632 North Bridge 15 16 17 18 BIOS Flash ROM ALI M1535 South Bridge Mini PCI socket HTC battery Chapter 1 Bottom View 1 2 9 d 1 DIMM 1 socket DIMM 2 socket reverse CardBus controller IEEE 1394 controller TI TSB43LV22 Clock buffer Oa A C PP Chapter 1 6 Clock generator 7 TV controller 8 COM port controller 9 Geyserville controller Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC Front view Display screen Also called LCD liquid crystal display displays computer output Status indicators LEDs light emitting diodes that turn on and off to show the status of the computer and its functions and components Launch keys Buttons for launching frequently used programs See Launch Keys on page 14 for more details Touchpad Touch sensitive pointing device which functions like a computer mouse The left and right buttons function like the left and right mouse buttons the center button serves as a scroll up down button Connects to audio line out devices e g speakers headphones Accepts audio line in devices e g audio CD player stereo walkman Interfaces w
11. CN 3 LAN port CN 18 Touch PAD connector CN 4 Modem port CN 22 Hard disk drive connector CN 5 RJ45 connector CN 24 Internal MIC connector CN6 Expansion port CN 26 Line in jack external MIC jack CN 7 LCD signal connector CN 25 Speaker Headphone out jack CN 8 2NT speaker connector CN 23 Smart Card connector CN 9 USB daughter board connector CN 21 PCMCIA socket connector CN 10 Inverter connector CN 20 Keyboard connector CN 11 LED connector CN 19 IEEE 1394 port CN 12 BlueTooth connector CN 16 EasyLink Combo Drive port CN 13 Battery module connector SW2 Power switch CN 15 FAN connector Chapter 5 83 SW3 Switch Settings Europe KBD SW3 6 Check password SW3 6 ON Enable SW3 6 OFF Disable SW3 7 BIOS boot block erasable SW3 7 OFF Disable SW3 7 ON Enable SW3 4 SW3 5 SW3 8 Reserve 84 Chapter 5 Bottom View CN29 CN26 P BLUE ETE L OPE EEE LLL LCE CILE CIETU g CN29 DIMM 1 socket CN26 DIMM 2 socket Chapter 5 85 86 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 350 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should
12. Enhanced IDE hard disk Li ion main battery pack Power management system with ACPI Advanced Configuration Power Interface COOCOO D Smart Card interface with pre boot authentication systems as security feature Display 13 3 Thin Film Transistor TFT liquid crystal display LCD displaying 24 bit true color at 1024x768 eXtended Graphics Array XGA resolution 4 MB to 8 MB Video DRAM configurable through BIOS 3D capabilities L Simultaneous LCD and CRT display support D DUAL Supports other output display devices such as LCD projection panels for large audience presentations Automatic LCD dim feature that automatically decides the best settings for your display and conserves power E Q Dual display capability Multimedia Q 16 bit high fidelity AC 97 PCI stereo audio with wavetable synthesizer Built in speaker with microphone Sound Blaster Pro and Windows Sound System compatible High speed CD ROM or DVD ROM drive USB video capture kit option OO DO O Connectivity High speed fax data modem port L Fast infrared wireless communication USB Universal Serial Bus ports Ethernet Fast Ethernet port IEEE 1394 port omart Card interface socket Optional Bluetooth wireless communication feature Optional 802 11b wireless LAN D DDLUDCUCLUALU Chapter 1 1 Human centric design and ergonomics d d E E Expansion Sleek smooth and stylish design Full sized keyboard Ergonomically centered
13. HUB 4 PORTS TI CHIPS EIZO I Station USB HUB Panasonic USB Speaker 3Com USB Network Interface lomega USB ZIP250 ELECOM USB HUB 4 port Appendix B 111 112 I O USB Modem Best Data USB 56K V 90 Modem Speakerphone BLASTER USB BLASTER Modem 56K V 90 I O USB Speaker JS USB Digital Speaker AIWA MultiMedia Digital Speaker System USB I O USB Joystick USB Rockfire Avant Garde Flightstick Microsoft SIDEWINDER Precision PRO USB O USB Camera Intel Create and Share Camera Pack Kodak DVC 300 Digital Video Camera IBM IBM PS Camera O Adapter PCMCIA SCSI Adaptec 1480A slim SCSI CB Adaptec SlimSCSI APA 1460AB NewMedia BUS Toaster PCMCIA to SCSI PCMCIA CDROM IBM Portable 20x Speed CD ROM Drive w SOUND JP Panasonic 4x Portable CD ROM Sound Player Panasonic 20x Portable CD ROM Player PCMCIA ATA Sundisk ATA 15MB VIPER 170E IBM Travel Kit 340MB microdrive I O Data HardDisk PC Card IBM 340MB MicroDrive PC Card Adapter SONY Memory Stick 64MB PC Card Adapter EPSON Flash Packer 6MB PCMCIA Other IBM Portable Drive Bay IEEE1394 interface PCMCIA Card Lacie LACIE IEEE1394 Fire Wire Hard Drive Sony DCR TRV 10 ACCKIT M90 1394 Camera with Video Capture PC card DVBK CW200 Appendix B Microsoft Windows NT Environment Test Processor Intel PIII 650MHz Intel PII 700MHz Intel PII 750MHz Memory 64MB SDRAM a 7 LCD 13 3 TFT LCD LG LIEN LT NI Mitsumi 3 5 FDD support 3 mode Hard Disk D
14. O Peripheral I O Display IBM G72 IBM 9514 B04 TFT Monitor IBM P70 Acer AcerView 98i Compaq Color Monitor V70 NEC 20 Color Monitor NANAO Flex Scan E35F I O Keyboard IBM 104key Keyboard Black Chicony Keyboard USB IBM Numeric Keypad III Compaq Compaq Keyboard IBM US English KBD PS AT Style Microsoft Natural KBD USB IBM 104key Keyboard Black IBM 5576 B01 Windows Keyboard JP Acer 101 keyboard I O Mouse IBM PS Style Mouse Black Logitech USB Wheel Mouse Acer Aspire USB mouse USB Fu Hwa USB mouse IBM PS 2 Mini Mouse Il Logitech PS Style Mouse Microsoft Inteli Mouse USB Microsoft Serial mouse O Projector Mitsubishi LVP X100A I O Parallel Printer IBM Network Printer 17 CANON Color Bubble Jet BJC600 EPSON Stylus Color 740 EPSON EPSON Color Imaging CANON CANON LASER SHOT B406GII HP DeskJet 880C printer USB HP DeskJet 890C HP LaserJet 6MP CANON USB Printer I O Parallel Scanner Logitech PageScan Color HP ScanJet 3300C Color Scanner USB HP DeskJet 970Cxi Acer AcerScan Prisa 620s I O USB Sanwa USB HUB self power USB USB HUB 4 PORTS TI CHIPS USB USB HUB 4 PORT ATMEL EIZO Station USB HUB ELECOM USB HUB 4 port Appendix B I O USB Modem Best Data USB 56K V 90 Modem Speakerphone BLASTER USB BLASTER Modem 56K V 90 I O USB Speaker JS USB Digital Speaker AIWA MultiMedia Digital Speaker System USB I O USB Joystick USB Rockfire Avant Garde Flightstick Mic
15. are for advanced users only You do not need to change the values in this screen because these values are already optimized The Onboard Devices Configuration sub menu assigns resources to basic computer communication hardware Onboard Device Configuration Serial Port Enabled Disabled Base Address 3F8h 2F8h 3E8h 2E8h IrDA FIR Base Address 2F8h 3F8h 3E8h 2E8h 3 4 ALOJ Parallel Port Enabled Disabled Base Address 378h 278h 3BCh Operation Mode ECP EPP Bi directional Standard ECP DMA Channel 1 3 Note Video Memory Size TL Move highlight bar Change Setting Fl Help NOTE 1 This option item should be if user chooses Bi directional and Standard Mode 2 When the device is disabled all the sub items will be showed with The following table describes the parameters in this sub menu Settings in boldface are the default and suggested parameter settings Serial Port Enables or disables the serial port Enabled or Disabled When enabled you can set the base I O address 3F8h 3E8h 2F8h or 2E8h and interrupt request IRQ of the serial port Aor 11 IrDA FIR Allow you to set the base I O address Interrupt 2F8h 3F8h 3E8h 2E8h request IRQ and Direct Memory Access DMA of 3 or 4 IrDA FIR port 3 1o0r0 Parallel Port Enables or disables the parallel port Enabled or Disabled When enabled you can set the base I O address 378h 278h
16. letters in a normal embedded keypad manner NOTE If an external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad Windows keys The keyboard has two keys that perform Windows specific functions TrA ee LI TL EH O85 LE are a few examples Tab Activates next taskbar button E Explores My Computer gq F Finds Document gq M Minimizes All Shift gq M Undo Minimize All R Displays the Run dialog box Opens a context menu same as a right click Application key EX Chapter 1 Hot keys The computer employs hot keys or key combinations to access most of the computer s controls like screen brightness volume output and the BIOS Utility To activate hot keys press and hold the Fn key before pressing the other key in the hot key combination CON CONES ERSEF FFF Eee eee8 Hot Key Help Displays help on hot keys mo jer o LO utility Fn F3 Power Management Switches the power management scheme 7 Scheme Toggle used by the computer function available if supported by n system Fn F5 Display Toggle Switches display output between the Jm display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen Blank Turns the display screen backlight off to save power Press any key to
17. on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order START l l l Middle Cover HDD Module an and Battery Keyboard LED Board SEDES Inverter Cable Main Unit Cable see next page l LCD Module LCD Bezel LCD and Inverter Board Y Chapter 3 LCD FPC Cable Y Inverter Cable 45 46 Main Unit CPU EMI Plate Modem Board LAN Board pt HTC Battery Keyboard Bezel Y TouchPad Module Main Board i USB and PS 2 Daughter Board I O Port Bracket FAN Sink Module Speaker PCMCIA Slot i Chapter 3 Removing the Battery Pack 1 To remove the battery pack push the battery release button inward 2 Slide the battery pack out ofthe machine Chapter 3 47 Removing the Hard disk drive Module 1 To remove the hard disk drive first remove the screw from the hard disk drive bezel 2 Then carefully remove the hard disk drive module from the machine Disas
18. service requirements your regional office MAY have other diagnostic program Please contact your regional offices or the responsible personnel channel to provide you with further technical details NOTE This program contains a readme txt file This readme txt file will introduce each test and its functions This diagnostic program divided into two diskettes is for the Acer TravelMate 350 notebook machine It provides the following functions Disk 1 1 PQA System Diagnostics 2 Audio Resource and Speaker Out Test 3 USB Register and Connect Disconnect Test 4 IR Test NOTE The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test 5 Exit To use this diskette first boot from this diskette then a Microsoft Windows ME Startup Menu prompts you to choose the testing item Follow the instructions on screen to proceed IMPORTANT If this diskette is not bootable do the following actions before you use it 1 Do system transfers 2 Copy the following files to A HIMEM SYS MSCDEX EXE CHOICE COM RAMDRIVE SYS NOTE When executing a parallel or serial port test in System Test item a loopback tool is needed This loopback is Acer proprietary design You may reach the computerhwdoctor acer com tw for ordering information Running PQA Diagnostics Program VX X XX XX XX New added description Please pay attention to it Chapter 2 39 40 Press lt to move around the main me
19. touchpad pointing device Internet scroll key One type II I CardBus PC card formerly PCMCIA slot with ZV zoomed video port support Upgradeable memory EasyPort port replicator Chapter 1 System Block Diagram CPU HOST BUS 100 MHz North Bridge SMART CARD SLOT 1 CARDBUS SLOT 2 South Bridge IDE BUS Ultra 66 XD BUS TouchPad pi UE AC LINK Chapter 1 3 Board Layout Top View 18 17 16 L Ve 15 s j UL I mmm E a i m A 2 a AE 3 i J 11 DUTTA ATA OO TATTOO ATO 10 4 a HHHMH 5 9 6 OC Bi E E T 7 8 1 Expansion port 10 PCMCIA socket connector Modem port 11 Speaker Headphone out jack LAN port 12 Line in external MIC jack External monitor port 13 Infrared port DC in port 1 14 Keyboard controller M38867 Oo ON DO KR WwW PD Pentium IIl processor EasyLink Combo Drive port IEEE
20. 13 3 LG TM350 LCD 13 3 TFT LG PHIL LCD 13 3 LG PHIL LP133X8 A2AC LP133X8 A2AC 56 0740F 021 Inverter Cable C A Inverter Wire 50 45H01 001 15P MAPI LCD Cable C A LCD Coaxial LG LP133X8 LCD Panel LCD Panel LG133X8 Assy Chapter 6 8 50 45H05 001 60 45H04 011 co THING PACK FOR TM350 PACK FOR TM350 Pun LCD Hinge Pack 6K 45H01 001 NS LCD Bezel LCD Bezel Assy for 60 45H05 011 LG133X8 NS Inverter Board Sumdia Inverter 13 IV5090 T 19 21030 C21 REV 2A NS LCD Module 13 3 TFT ADT Assy LCD Module 13 3 6M 45H05 001 ADT TM350 0 LCD 13 3 XGA TFT ADT LCD 13 3 XGA ADT 56 0749C 061 L133X2 3 L133X2 3 1 Inverter Cable C A Inverter Wire 50 45H01 001 15P MAPI 2 LCD Cable C A ADT133 LCD Coax 50 45H02 001 Cable MAPI 90 Chapter 6 LCD Panel LCD Panel Assy MAPI 60 45H04 001 Hinge Pack HING PACK FOR TM350 6K 45H01 002 LCD Bezel LCD Bezel Assy MAPI 60 45H05 001 Inverter Board Ambit Inverter T6211 74 00 19 21030 B01 T6211 74 00 MAGPIE HDD Hard Disk Drive HDD Module 10G IBM Assy HDD Module 10G 6M 45H03 031 IBM TM350 HDD Case Assy HDD PLT TM330 60 40C15 001 HDD Connector CONN CTR ML 22P 20 80056 022 HH98227 A2 HDD Chapter 6 91 gs N Z dp HDD 10G IBM DJSA 210 HDD 9 5MM 10G IBM DJSA 210 56 02A75 041 HDD Bezel HDD Cover MAPI 42 45H04 001 HDD Module 5G IBM Assy HDD Module 5G 6M 45H03 021 IBM TM350 HDD 9 5MM 5G IBM 56 02017 021
21. 17 29 BIOS Setup Utility 29 BIOS Utility 29 36 Navigating 29 Block Diagram 3 Board Layout 4 Bottom View 5 Top View 4 Boot Display 32 Boot Drive Sequence 32 brightness hotkeys 13 caps lock 11 on indicator 10 26 Changing a Password 36 Check Procedures 70 Battery 71 Diskette Drive 70 External CD ROM Drive 70 Keyboard 70 Memory 71 Power Adapter 71 Power System Checkout 71 Touchpad 72 Combo Drive CD ROM Floppy Drive 19 DVD ROM Floppy Diskette 20 computer on indicator 10 performance 1 Index Wireless Communication indicator 10 CPU Serial Number 34 Daughter and I O board removing 62 DC AC LCD Inverter 23 Diagnostics PQA 39 Disassembly Procedure Flowchart 45 Diskette System Diagnostics 39 System Utility 38 display hotkeys 13 DMA Channel Assignment 27 DVD ROM and Floppy disk drive removing 49 EMI Plate removing 61 Environmental Requirements 25 Error Messages 74 Error Symptoms 76 Indicator 76 LCD 76 Memory 77 PCMCIA 77 Power 76 Power Management 77 Speaker 77 Error Symptom to Spare Part Index 73 ESD 24 Euro 13 14 Extended Memory removing 51 External Diskette Drive Check 70 Fan Utility 38 Fast Boot 32 Features Display 2 119 Flash Utility 37 FRU Field Replaceable Unit List 87 Hard disk drive disassembling 48 removing 48 Hard Disk Password 34 Hardware Specifications and Configurations 17 HDD Interface 19 Heatsink removing 62 Hinge Cap remov
22. 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Usethe following table with the verified symptom to determine which page to go to Power failure The power indicator does not go on or Power System Check on page 71 stay on POST does not complete No beep or error codes are Power On Self Test POST Error Message on page indicated 73 Undetermined Problems on page 80 POST detects an error and displayed messages on Error Message List on page 74 screen The diagnostic test detected an error and displayed a Running PQA Diagnostics Program on page 39 FRU code Other symptoms i e LCD display problems or others Power On Self Test POST Error Message on page 73 Symptoms cannot be re created Use the customer reported symptoms and go to Power intermittent problems On Self Test POST Error Message on page 73 Intermittent Problems on page 80 Undetermined Problems on page 80 Chapter 4 69 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller
23. Cushion LCD Cushion 47 40C01 001 LCD Screw Mylar LCD Screw Mylar MAPI 40 45H08 001 LCD Screw Rubber LCD Screw Rubber H 3 47 45H01 001 MAPI N Chapter 6 9 Rubber Camera TM340 Video Capture Kit Rubber 47 40F07 002 NS Name Plate Name Plate TM350 For 40 40F04 121 350TE NS Smart Card Smart Card TM350 42 45H17 001 85 6 54MM Wireless Communication Device Wireless 802 11 Antenna Left Antenna 802 11 25 90013 011 NS Wireless 802 11 Antenna Antenna 25 90013 021 Right Intel 802 Antenna HR Wireless 802 11 module Module 802 11 MAGPIE 25 H0002 001 Screws NS NS CPU EMI Plate LCD M2X4 Screw Head 86 9A332 4R0 Inverter Lower Case Upper High 0 3 MAPI Case Screw I O Port Bracket Screw SCRW HEX NUT W 34 00015 211 Washer 4 NI BT NS Modem Board USB Board Screw M2X4 Head 0 3 86 00A23 320 Battery Connector PCMCIA NYLOK Slot Mainboard Spk TouchPad Bracket Screw 98 Chapter 6 NS CPU EMI Plate LCD Hinge Screw M2 5X6 86 9A353 6R0 KB Lower Case Screw NS HDD Case Screw Screw M3 4L W F NI 86 5A524 4R0 NS LCD Hinge LCD Cable SRW M2 5 8L B ZN 86 9A353 8R0 Screw NYLOK 700 Yeo acer Screw SwmMASALNI O69RSBARD NS H bOoerSum HOD Scrow NOX jesoa NS te Boare Screw crew Taine 2x25 5645801001 Chapter 6 99 100 Chapter 6 Model Definition and Configuration TravelMate 350 Model Number Definitions 350TEV 13 3 TFT P III 650 64 MB 6x D
24. DMA channel 1 Supports PnP IRQ IRQ3 IRQ5 IRQ7 IRQS IRQ10 IRQ11 Video Interface Memory 3 3V Maximum resolution LCD 1024x768 24 bit colors Maximum resolution CRT 1024x768 24 bit colors Video Memory Fixed or upgradeable Share with system memory Video Resolutions Mode 640x480x256 640x480x64K 800x600x256 800X600X64K 1024x768x256 60 75 85 85 85 85 85 Chapter 1 21 22 USB Port OHCI USB 1 0 Serial port function control Enable Disable by BIOS Setup IrDA Port Optional IrDA FIR port 2F8h 3F8h 3E8h 2E8h in BIOS Setup Optional IrDA FIR port IRQ IRQ3 IRQ4 IRQ10 IRQ11 in BIOS Setup Optional IrDA FIR port DRQ DRQ3 DRQ1 DRQO in BIOS Setup PCMCIA Port O2 Micro OZ711 CardBus controller Tarzan One for smart card upper One type II I lower Supports 32 bit CardBus Yes Keyboard Keyboard controller Mitsubishi M38867 Keyboard vendor amp model name Darfon NSK A3001 Total number of keypads 84 85 88 key Windows 95 keys Yes Internal amp external keyboard work Yes simultaneously Battery Vendor amp model name Sanyo 3UF103450P 2 Pack capacity 1650 mA Chapter 1 Battery DC AC LCD Inverter Vendor amp model name Ambit T621174 00 amp Sumida IV003 IV15090 T Input current mA 200mA max Output voltage 1300Vrms Vrms no load Output voltage 60K 65K Hz frequency kHz NOTE DC AC inverter is used to generate ver
25. EtherLink XL CardBus 3Com 10 100 LAN CardBus Intel EtherExpress PRO 100 Mobile Adapter TDK CardBus Ethernet 10 100 Base TX D Link Fast Ethernet Cardbus 10 100mbps Ethernet 10baseT 100baseT IBM 10 100 EtherJet Cardbus Adapter 32 bit Xircom Cardbus Ethernet 10 100 Intel Built in LAN Other JetEye Wireless Infrared Connection Internet function by IR Xircom Pocket Internet Ill Modem Adapter Modem up to 28 8K TDK V34 28 8 14 4 Data Fax POMCIA Modem up to 33 6 Megahertz 33 6 PC Card Modem Hayes Optima 336 V34 Fax for PCMCIA W EZjack IBM PCMCIA Data Fax Modem International 33 6 14 4 104 Appendix B Modem up to 56K Pretec Modem 56K ActionTec DataLink 56Kbps Fax Modem TDK V 90 K56Kflex Data Fax Modem Xircom CREDITCARD MODEM 56 USR Megahertz 56K modem IBM 56K Double Jack Modem ISDN USR Megahertz ISDN 128K IBM ISDN Internet PC Card I O Peripheral I O Display IBM G72 IBM 9514 B04 TFT Monitor IBM P70 Acer AcerView 98i Compaq Color Monitor V70 NEC 20 Color Monitor NANAO Flex Scan E35F I O Keyboard IBM 104key Keyboard Black Chicony Keyboard USB IBM Numeric Keypad III Compaq Compaq Keyboard IBM US English KBD PS AT Style Microsoft Natural KBD USB IBM 104key Keyboard Black IBM 5576 B01 Windows Keyboard JP Acer 101 keyboard I O Mouse IBM PS Style Mouse Black Logitech USB Wheel Mouse Acer Aspire USB mouse USB Fu Hwa USB mouse IBM PS 2 Mini Mouse II Logitech PS Style Mouse
26. HOT B406GII HP DeskJet 880C printer USB HP DeskJet 890C HP LaserJet 6MP CANON USB Printer I O Parallel Scanner Logitech PageScan Color HP ScanJet 3300C Color Scanner USB HP DeskJet 970Cxi Acer AcerScan Prisa 620s I O USB Sanwa USB HUB self power USB USB HUB 4 PORTS TI CHIPS USB USB HUB 4 PORT ATMEL EIZO Station USB HUB ELECOM USB HUB 4 port 108 Appendix B I O USB Modem Best Data USB 56K V 90 Modem Speakerphone BLASTER USB BLASTER Modem 56K V 90 I O USB Speaker JS USB Digital Speaker AIWA MultiMedia Digital Speaker System USB I O USB Joystick USB Rockfire Avant Garde Flightstick Microsoft SIDEWINDER Precision PRO USB I O USB Camera Intel Create and Share Camera Pack Intel Digital Camera Kodak DVC 300 Digital Video Camera Kodak USB Base Camera IBM IBM PS Camera I O Adapter PCMCIA SCSI Adaptec 1480A slim SCSI CB Adaptec SlimSCSI APA 1460AB NewMedia BUS Toaster PCMCIA to SCSI PCMCIA CDROM IBM Portable 20x Speed CD ROM Drive w SOUND JP Panasonic 4x Portable CD ROM Sound Player Panasonic 20x Portable CD ROM Player PCMCIA ATA Sundisk ATA 15MB VIPER 170E IBM Travel Kit 340MB microdrive I O Data HardDisk PC Card PCMCIA Other Sony DCR TRV 10 ACCKIT M90 1394 Camera with Video Capture PC card DVBK CW200 PCMCIA USB Device Nokia Cellular Data Suite 1 2 support IR w 6150 Nokia Card Phone Nokia Cellular Data Card PCMCIA w 8110 or 6150 Mo
27. Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on Screen Gives bits and pieces of additional information related to the current topic Alerts you to any damage that might result from doing or not doing specific actions Gives precautionary measures to avoid possible hardware or software problems Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part
28. Keyboard Main Board Touchpad does not work Reconnect touchpad cable Touchpad board Main Board Modem Related Symptoms Internal modem does not work correctly modem board Main Board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 80 Chapter 4 LAN Related Symptoms Internal LAN does not work correctly LAN board Main Board Wireless LAN Related Symptoms Internal wireless LAN does not work correctly right or left antenna kits wireless LAN board Main Board Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the main board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems 80 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non de
29. Microsoft Inteli Mouse USB Microsoft Serial mouse I O Projector Mitsubishi LVP X100A I O Parallel Printer IBM Network Printer 17 CANON Color Bubble Jet BUC600 EPSON Stylus Color 740 EPSON EPSON Color Imaging CANON CANON LASER SHOT B406GII HP DeskJet 880C printer USB HP DeskJet 890C HP LaserJet 6MP CANON USB Printer I O Parallel Scanner Logitech PageScan Color HP ScanJet 3300C Color Scanner USB HP DeskJet 970Cxi Acer AcerScan Prisa 620s Appendix B 105 106 I O USB Modem I O USB Speaker I O USB Joystick O USB Camera O Adapter PCMCIA SCSI PCMCIA CDROM PCMCIA ATA PCMCIA Other USB Device Sanwa USB HUB self power USB USB HUB 4 PORTS TI CHIPS USB USB HUB 4 PORT ATMEL EIZO Station USB HUB ELECOM USB HUB 4 port Best Data USB 56K V 90 Modem Speakerphone BLASTER USB BLASTER Modem 56K V 90 JS USB Digital Speaker AIWA MultiMedia Digital Speaker System USB USB Rockfire Avant Garde Flightstick Microsoft SIDEWINDER Precision PRO USB Intel Create and Share Camera Pack Intel Digital Camera Kodak DVC 300 Digital Video Camera Kodak USB Base Camera IBM IBM PS Camera Adaptec 1480A slim SCSI CB Adaptec SlimSCSI APA 1460AB NewMedia BUS Toaster PCMCIA to SCSI IBM Portable 20x Speed CD ROM Drive w SOUND JP Panasonic 4x Portable CD ROM Sound Player Panasonic 20x Portable CD ROM Player Sundisk ATA 15MB VIPER 170E IBM Travel Kit 340MB mic
30. P BIOS 1 0a SMBIOS 2 3 Simple Boot Flag 1 0 PCI 2 1 USB specification 1 0 PCI Bus Power Management interface Specification Boot Block SMI 1 2 EPP IEEE 1284 ECP IEEE 1284 1 7 amp 1 9 IrDA PS 2 keyboard and mouse VESA VGA BIOS DDC 2B CD ROM bootable BIOS password control Set by switch see SW3 settings Second Level Cache Cache controller Built in CPU Cache size 256KB 1st level cache control Always enabled 2nd level cache control Always enabled Cache scheme control Fixed in write back Chapter 1 System Memory Memory controller Built in ALI M1632 Onboard memory size OMB Supports memory size per socket 64 128 MB Supports maximum memory size 256MB 128MB x 2 Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations NOTE The shipping specification for DIMM combination is 64MB in slot 1 LAN Interface Wireless LAN Interface LAN Interface Mini PCI interface IEEE 802 11a LAN card Channel support and default Covering the FCC subset of the IEEE802 11b ISM Band channel protocol Enable disable radio Support FAA requirement Chapter 1 Modem Interface Modem Interface Chipset Built in M1535 AC 97 2 1 compliant digital controller interface with software modem solution
31. Re attach the upper case back into the main unit and secure with one screw 4 Re connect the bluetooth and speaker cables back into the main board at CN12 and CN5 respectively 64 Chapter 3 Base Unit to Wireless LAN Unit 1 To upgrade the system to from Base Unit to Wireless LAN Unit first detach the upper case from the main unit carefully 2 Note that the one marked with BT is for the right antenna and the one marked with 802 11b is for the left antenna Attach the right antenna to the upper case and secure it with a screw Ensure that the RF cable is arrange well Chapter 3 65 Remove the LAN board from the main board Then insert the wireless LAN board into its socket and press it down to secure well Be careful to arrange the right and left RF cables well Re attach the upper case back into the main unit and connect the RF cables into the Wireless LAN board Wireless LAN to Wireless LAN and Bluetooth Combo Unit 1 Remove the right antenna from the upper case 2 Attach the bluetooth module into the upper case 3 Secure it with two screws 4 Arrange the bluetooth and the RF cables well 66 Chapter 3 5 Re attach the upper case back into the main unit and secure with one screw 6 Re connect the bluetooth and speaker cables back into the main board at CN12 and CN5 respectively 7 Re connect the RF cables back into the Wireless LAN board Chapter 3 67 68 Chapter
32. TravelMate 350 Service Guide Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw 100 Recycled Paper PART NO 49 45H02 001 DOC NO SG348 PRINTED IN TAIWAN Copyright Copyright 1999 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pentium II Ill are trademarks of
33. VD Li lon 352TE 13 3 TFT P III 700 128 MB 12 GB Li lon 352TEV 13 3 TFT P III 700 128MB 12 GB 6x DVD Li lon Appendix A 101 102 Appendix A Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows 98 Windows 2000 Windows NT and Windows ME environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 350 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 103 Microsoft Windows 98 Environment Test Processor Intel PIII 650MHz Intel PIII 700MHz 128MB SDRAM 13 3 TFT LCD ADT Mitsumi 3 5 FDD support 3 mode Hard Disk Drive IBM 5GB IBM 10GB IBM 20GB LAN 3Com Etherlink III 3Com 10 100 16 bits Fast Etherlink D link Ethernet Xircom Credit Card Ethernet Adapter Xircom CreditCard Ethernet Adapter Ilps Xircom CreditCard Ethernet Adapter 10 100 LAN Madge Smart 16 4 RingNode MK2 Token Ring 3Com TokenLink III 16 4 IBM Turbo 16 4 TokenRing PC Card Multi Function Card 3Com Ethernet III LAN 33 6 Modem Global PC Card Combo 3Com 10 100 Fast EtherLink LAN 56K D Link Winconnect 33 6 LAN Fax modem combo Xircom CreditCard Ethernet 10 100 Modem 56 Xircom Credit Card Ethernet Modem 33 6 CardBus 3Com Fast
34. an external CRT to see the program execution process NOTE Make sure the new ID code you choose corresponds with the LCD brand and type If you write a wrong ID into inverter just reboot and re execute the program and input the correct ID code 2 Restart computer the new LCD should work normally NOTE If LCD cannot display after change ID code make sure you write the correct ID code or try reconnecting the LCD FPC cable connectors Thermal and Fan Utility The system is equipped with sensors to protect against system overheating By setting System and processor thermal thresholds the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters This utility will test fan processor thermal and system thermal Main Board Data Utility This utility will display Main Board Data MBD which include header information product name manufacturer name UUID Universally Unique IDentifiers and serial number This function can display and create MBD data as well as store those information to LCD inverter EEPROM not flash ROM 38 Chapter 2 System Diagnostic Diskette IMPORTANT The diagnostics program here that we used is called PQA Product Quality Assurance and is provided by Acer Headquarters You can utilize it as a basic diagnostic tool To get this program either download it from http csd acer com tw or find it in the TravelMate 350 service CD kit To better fit local
35. apter 71 Power System Checkout 71 Power on Password 34 PQA 39 diagnostics 39 PQA Diagnostics Program 39 Processor 17 Removing a Password 35 RMA 87 scroll lock 11 Second Level Cache 17 Serial Port settings in BIOS Utility 33 Setup Password 34 Speaker removing 59 speakers hotkey 13 Standby mode status indicator 10 26 Startup Configuration 31 status indicators 10 System Diagnostic Diskette 39 Utility Diskette 38 System Check Procedures 70 System Information 30 System Security 34 System Settings Basic 31 System Specifications 1 Features 1 System Upgrade Index Base Unit to Bluetooth Unit 64 Base Unit to Wireless LAN Unit 65 Wireless LAN to Wireless LAN and Bluetooth Combo Unit 66 System Upgrade Procedure 64 System Utilities 29 Test Compatible Components 103 Thermal Utility 38 Touchpad removing 59 touchpad 15 hotkey 13 using 15 16 Touchpad Check 72 Troubleshooting 69 Undetermined Problems 80 Upper Case removing 58 USB Port 22 utility BIOS 29 36 UUID 38 Video 21 Video Capture Kit removing 50 Video Memory 21 Video Resolutions Mode 21 view bottom 9 front 7 left 7 rear 8 right 7 Windows 2000 Environment Test 107 Windows 98 Environment Test 104 Windows keys 12 Windows Millenium Environment Test 110 Wireless LAN Interface 18 121 122 Index
36. cannot be accessed without the Hard Disk Password When a password is set a password prompt appears on the left hand corner of the display screen 1 When the Setup Password is set the following prompt appears when you press F2 to enter the BIOS Utility at boot up oetup Password Op Type the Setup Password and press Enter to access the BIOS Utility 2 When the Power on Password is set the following prompt appears at boot up m Type the Power on Password a symbol appears for each character you type and press Enter to use the computer If you enter the password incorrectly an x symbol appears Try again and press Enter 3 When the Hard Disk Password is set the following prompt appears at boot up g Type the Hard Disk Password a symbol appears for each character you type and press Enter to use the computer If you enter the password incorrectly an x symbol appears Try again and press Enter You have three chances to enter a password If you successfully entered the password the following symbol wn appears If you fail to enter the password correctly after three tries the following message or symbol appears Setup Power on Hard Disk Incorrect password specified System disabled i Removing a Password Should you decide to remove a password do the following 1 Use the cursor up down TJ keys to highlight a Password parameter Setup Power on or Hard Disk 2 Use the cursor left right gt lt key t
37. check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 87 88 Chapter 6 Memory SODIMM 64M NEC SODIMM 64M 72 17064 CON W1706418NC8622A NEC Memory SODIMM 64M SODIMM 64M Winbond W9864CASA 2 09864 BOE 75 WINBON Memory SODIMM 64M SODIMM 64M 72 46424 00N PC100 PSC P464S3D24U1 11 PC10 Memory SODIMM 128M SODIMM 128M 72 17128 00N NEC W17128IHNC86220 NE Memory SDIMM 128M SDIMM 128M 72 16S64 CON Mitsubishi MH16S64AVS 7TA Memory SODIMM 128M SODIMM 128M 2 09812 BOE Winbond W9812CASA 75 WINBO Memory SODIMM 128M SODIMM 128 72 64162 CON Siemens HY S64V16220GDL 8 C2 LCD Module 13 3 LG Assy LCD Module 6M 45H06 011
38. d Memory 000 eee ee eee 51 Disassembling the LCD 0 0c eee ene 52 Removing the LAN Board 0 ccc ce ee ee eee eee 57 Removing the Upper Case 0 0 0 ce eee nen 58 Removing the Lower Case 0 ccc eee ee eens 61 System Upgrade Procedure ix 4822 8e 2er 64 Chapter 4 Troubleshooting 69 System Check Procedures 22 222 ccc eee eee 70 Power On Self Test POST Error Message 0000 ee eee eee 73 Chapter 5 Jumper and Connector Information 83 TOD VICW a epa ssa Tate Y e at eR n qe EC doa qo Geb a d wd oai bee x a3 BOUON VICW ee et oe td otra te ee eee ee ele 85 Chapter 6 FRU Field Replaceable Unit List 87 Appendix A Model Definition and Configuration 101 Appendix B Test Compatible Components 103 Microsoft Windows 98 Environment Test 000 ee eee eee 104 Microsoft Windows 2000 Environment Test 222220 seen 107 Windows Millenium Environment Test 0 0 0 00000 cece eee 110 Microsoft Windows NT Environment Test 0 0000 ce eee 113 Appendix C Online Support Information 117 Index 119 Table of Contents VI System Specifications Features This computer was designed with the user in mind Here are just a few of its many features Performance OH Mobile Pentium Ill 256 KB level 2 cache featuring Intel SpeedStep technology 64 bit memory bus External EasyLink Combo Drive floppy and CD ROM DVD ROM drive High capacity
39. e error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 80 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 73 Index of Error Messages 74 Error Message List Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive Main Board Setup Shadow RAM Failed at offset nnnn BIOS ROM Main Board System RAM Failed at offset nnnn DIMM Main Board Extended RAM Failed at offset nnnn DIMM Main Board System battery is dead Replace and run Replace RTC battery and Run BIOS Setup Utility to
40. eT ActionTec DataLink 56Kbps Fax Modem TDK V 90 K56Kflex Data Fax Modem Xircom CREDITCARD MODEM 56 USR Megahertz 56K modem IBM 56K Double Jack Modem Appendix B ISDN USR Megahertz ISDN 128K IBM ISDN Internet PC Card I O Peripheral I O Display IBM G72 IBM 9514 B04 TFT Monitor IBM P70 Acer AcerView 98i Compag Color Monitor V70 NEC 20 Color Monitor NANAO Flex Scan E35F I O Keyboard IBM 104key Keyboard Black Chicony Keyboard USB IBM Numeric Keypad III Compaq Compaq Keyboard IBM US English KBD PS AT Style Microsoft Natural KBD USB IBM 104key Keyboard Black IBM 5576 B01 Windows Keyboard JP Acer 101 keyboard I O Mouse IBM PS Style Mouse Black Logitech USB Wheel Mouse Acer Aspire USB mouse USB Fu Hwa USB mouse IBM PS 2 Mini Mouse Il Logitech PS Style Mouse Microsoft Inteli Mouse USB IBM ThinkPad Mobile Mouse IBM Numeric KeyPad III Microsoft Intelli Mouse Explorer Logitech MouseMan Wheel USB Comb for DOSV amp IMAC Microsoft Serial mouse I O Projector Mitsubishi LVP X100A I O Parallel Printer IBM Network Printer 17 CANON Color Bubble Jet BUC600 EPSON Stylus Color 740 EPSON EPSON Color Imaging CANON CANON LASER SHOT B406GII HP DeskJet 880C printer USB HP DeskJet 890C HP LaserJet 6MP CANON USB Printer I O Parallel Scanner Logitech PageScan Color HP ScanJet 3300C Color Scanner USB HP DeskJet 970Cxi Acer AcerScan Prisa 620s I O USB Sanwa USB HUB self power USB USB
41. ed RPM 300 Read write heads Encoding method MFM Power Requirement Input Voltage V 5V 10 Data transfer rate Kbit s D O o DVD ROM Floppy Diskette Combo Drive Interface Vendor amp model name Addonics MKE SR8175 DVD ROM Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec 1 500KB sec 3 600KB sec 4 58MB sec 11 08MB sec FULL CAV FULL CAV Access time typ 110 ms 150 ms Rotation speed 4800 rpm typ 512 KB Interface ATAPI Applicable disc format DVD ROM DVD Video CD DA CD ROM Mode 1 Mode 2 CD ROM XA MODE 2 FORM 1 FORM 2 Multi Session Photo CD CD I Video CD 3700 rpm typ 512 KB Buffer memory Enhanced CD amp CD PLUS Compatible CD R W Loading mechanism Drawer with soft eject and emergency eject hole Power Requirement Input Voltage o lt Floppy disk drive Floppy disk Specifications Media recognition 2HD 1 2MB 3 mode Sectors track Data transfer rate Kbit s 500 Rotational speed RPM 360 Read write heads 2 Encoding method MFM Power Requirement Input Voltage V 5V 10 2HD 1 44MB O1 e O Co 9 C2 e O Chapter 1 Audio Interface Audio controller Built in M1535 audio controller combined with standard AC97 AC98 codec Cirrus CS 4299 Compatibility Windows Sound System WSS Microsoft PC98 PC99 WHQL audio requirement Supports PnP DMA channel DMA channel 0
42. ere are six menu options Use the cursor up down keys to select a menu item then press Enter After you enter a sub menu you can QO Use the cursor up down keys to move between the parameters Qj Use the cursor left right keys to change the value of a parameter You can change the value of a parameter if it is enclosed in square brackets QO Press Esc to exit the current sub menu At the main menu press Esc to exit the BIOS Ultility If you make any changes the following dialog box displays Do you really want to exit SETUP Yes No If you would like to keep the changes you made use the cursor left right keys to select Yes then press Enter Choose No if you want to discard the changes you made Chapter 2 29 System Information 30 The System Information sub menu displays basic and important information about your computer System Information CPU Type amp Speed Pentium III 500 MHz Floppy Disk Drive 3 9 1nch Hard Disk Drive xxxxx MB HDD Serial Number XXXXXXXXXXXXXXXXXXXX System with System BIOS Version V1 0 ROL AI VGA BIOS Version V1 0 R01 A1 Serial Number XXXXXXXXXXXXXXXXXXXXXXXXXXX Asset Tag Number XXXXXXXXXXXXXXXXXXXXXXXXXXX Product Name XXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX XXXXXXX XXXX XXXX XXXX XXXXXXXXX TL Move highlight bar Change Setting Fl Help NOTE The screen above is a sample and may not reflect the actual data on your computer X may refer to a
43. ever turn off the system power while Flash BIOS is programming This will damage your system 4 After Flash BIOS is done reboot the system NOTE If there are any problems occurred during BIOS update see Index of PQA Diagnostic Error Code Message on page 81 for troubleshooting Chapter 2 37 System Utility Diskette This utility diskette is for the Acer TravelMate 350 notebook machine It provides the following functions 1 Panel ID Utility 2 Thermal amp Fan Utility 3 Main Board Data Utility To use this diskette first boot from this diskette then a Microsoft Windows ME Startup Menu prompt you to choose the testing item Follow the instructions on screen to proceed NOTE This program contains a readme txt file This readme txt file will introduce each test utility and its functions IMPORTANT If this diskette is not bootable do the following actions before you use it 1 Do system transfers Sys A 2 Copy HIMEM SYS to AX 3 Copy RAMDRIVE SYS to AX Panel ID Utility There is an EEPROM in the inverter which stores its supported LCD type ID code If you replace an LCD with one of a different brand or use a new inverter the ID information in the inverter EEPROM should be updated Follow the steps below to see the LCD Panel ID 1 Follow the instruction on screen to read current or to set new LCD Panel ID code NOTE When you set a new LCD Panel ID and the new LCD is not yet enabled to function so connect
44. eys They are designated as P1 P2 P3 mail button and Web browser button By default buttons P1and P2 are users programmable The mail button is used to launch the e mail application The LED of the mail button will flash when the user has received an incoming e mail The P3 by default is used to launch a multimedia application that came bundled with your system The Web browser button by default is used to launch your Internet browser 14 Chapter 1 Touchpad The built in touchpad is a PS 2 compatible pointing device that senses movement on its surface This means the cursor responds as you move your finger on the surface of the touchpad The central location on the palm rest provides optimum comfort and support NOTE When using an external USB or serial mouse you can press Fn F7 to disable the touchpad If you are using an external PS 2 mouse the touchpad is automatically disabled Er e The following items teach you how to use the touchpad Touchpad basics eles Q Move your finger across the touchpad to move the cursor QO Press the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results OQ Use the center 2 button top and bottom to scroll up or down a page This button mimics your cursor pressing on the right scroll bar of Windows ap
45. fective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 71 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Q Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Floppy diskette drive Module O PC Cards Power on the computer LL L C E Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU 23 G0 Ub de If the problem remains replace the following FRU one at a time Do not replace a non defective FRU QO Main Board OW LCD assembly Chapter 4 Index of AFlash BIOS Error Message Hardware Error See System Diagnostic Diskette on page 39 VPD Checksum Error Reboot the system and then restart with this diskette BIOS Update Program Error Turn off the power and restart the system System Error Make sure this AFlash BIOS diskette for this model Without AC adapter make sure to connect AC adapter Battery Low make sure to install a highly charged battery and reboot system Index of PQA Diagnostic Error Code Message 16XXX Backup battery error Backup battery 01XXX CPU or main board error Reload BIOS default set
46. ficiency It should provide an efficiency of It should provide an efficiency of 83 83 minimum when measured at minimum when measured at maximum maximum load under 115V 60Hz load under 115V 60Hz Output Ratings CV mode DC output voltage 19 0 6 0 V 19 0 6 0 V idth Noise Ripple 300m Vp p max 20MHz 300m Vp p max 20MHz bandwidth bandwidth 0 A min 3 16 A max 0 A min 3 16 A max Output Ratings CC mode DC output voltage 12V 19V 12V 19V Constant output 2 75 0 2A 2 75 0 2A Dynamic Output Characteristics i 2 sec 115Vac 2 sec 115Vac Hold up time 4 ms min 115 Vac input full 4 ms min 115 Vac input full load load Short circuit protection Output can be shorted without Output can be shorted without damage damage Electrostatic discharge ESD 15kV at air discharge 15kV at air discharge 8kV at contact discharge 8kV at contact discharge Dielectric Withstand Voltage Primary to secondary 1500 Vac or 2121 Vdc 10 mA for 11500 Vac or 2121 Vdc 10 mA for 1 1 second second Leakage current 0 25 mA max 254 Vac 60Hz 0 25 mA max 254 Vac 60Hz Regulatory Requirements Internal filter meets Internal filter meets 1 FCC class B requirements 1 FCC class B requirements USA USA 2 VDE 243 1991 class B requirements 2 VDE 243 1991 class B German requirements German 3 CISPR 22 Class B requirements 3 CISPR 22 Class B Scandinavia requirements Sca
47. from the main board at CN17 3 Remove the modem cable from the modem board 60 Chapter 3 Removing the Lower Case Removing the Main board 1 Remove the three screws from the bottom of the unit and one screw from the main board 2 Remove the main board from the lower case Removing the EMI Plate 1 Remove the four screws from the EMI plate 2 Then remove the EMI plate from the main board Chapter 3 61 Removing the Heatsink 1 Detach the ESD tape from the main board 2 Lift up the heatsink and disconnect the fan cable from the main board at CN15 3 Then remove the heatsink Removing the Daughter and I O board 1 Remove the two screws from the USB daughter board 2 Then remove the USB daughter board from the main board at CNQ 62 Chapter 3 3 Remove the two hex screw from the I O port bracket then remove the I O port bracket from the main board 4 Detach the audio cover from the main board Removing the PCMCIA Slot 1 Disconnect the PCMCIA slot cable from the main board at CN23 2 Loosen the three screws from the main board 3 Detach the PCMCIA slot with a flat screw driver to loosen the latch 4 Chapter 3 63 System Upgrade Procedure Base Unit to Bluetooth Unit 1 To upgrade system from Base Unit to Bluetooth Unit first install the bluetooth module to the upper case 2 Then secure it with two screws and arrange the cable well 3
48. ice CD ROM select 1F0 1F7 1st EIDE device hard drive select Chapter 1 I O Address Map COM or FIR optional 3CO 3DF 4D0 4D1 PCI configuration register CF8 CFF IRQ Assignment Map moy Systeme Ros FemybEkOmia ios SOR wedbyAGHb IRQ10 ALi audio accelerator WDM driver Lucent Technologies SoftModem AMR 1394 host controller PCMCIA CardBus Controller O2Micro Smart CardBus reader Trident CyberBlade Ai1 AGP ALi PCI to USB Open Host Controller DMA Channel Assignment Not Used Not Used Floppy Disk Controller Chapter 1 27 28 DMA Channel Assignment DRQ3 IrDA Fast Infrared Port DRQ4 Direct memory access controller Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST while the TravelMate logo is being displayed BIOS Utility System Information Basic System Settings Startup Configuration Onboard Devices Configuration System Security Load Default Settings TL Move highlight bar Enter Select Esc Exit Navigating the BIOS Utility Th
49. ing 52 Hotkey Beep 32 hotkeys 13 I O Address Map 26 I O Ports 26 indicator lights 10 Indicators 10 Intermittent Problems 80 Inverter Board removing 54 IrDA Port 22 IRQ Assignment Map 27 Jumper and Connector Bottom View 85 Top View 83 Jumper and Connector Information 83 Keyboard 11 22 removing 53 keyboard embedded numeric keypad 12 hotkeys 13 lock keys 11 Windows keys 12 Keyboard Device Check 70 Keyboard Switch Settings 84 LAN Board removing 57 LAN Interface 18 120 LCD 23 disassembly 52 LED Board removing 53 LEDs 10 Loading Default Settings 36 Lower Case removing 61 Machine Disassembly and Replacement 43 Main board removing 61 Main Board Data Utility 38 Main board Major Chips 17 Mechanical Specifications 26 media access on indicator 10 Memory 18 Memory Address Map 26 Memory Check 71 Memory Combinations 18 Microsoft Windows NT Environment Test 113 Middle Cover removing 52 Model Definition and Configuration 99 Modem Board removing 60 Modem Interface 19 num lock 11 on indicator 10 numeric keypad embedded 12 num lock 12 Onboard Devices Configuration 33 Online Support Information 117 OVP 24 Panel 6 Panel ID Utility 38 parallel port settings in BIOS Utility 33 PCMCIA Port 22 PCMCIA Slot Index removing 63 POST 73 Power Management Display Standby Mode 25 Hard Disk Standby Mode 25 Hibernation Mode 25 Standby Mode 25 Power System Check 71 Battery Pack 71 Power Ad
50. ith Infrared devices e g infrared printer IR aware computers Inputs sounds and voices into your computer Palmrest Comfortable support area for your hands when you use the computer 6 Chapter 1 Keyboard Inputs data into your computer Outputs sound Left view EasyLink Combo Drive Connects to an EasyLink Combo Drive connector IEEE 1394 port Connects to any IEEE 1394 supported devices Power switch Turns on the computer power PC Card eject button Ejects PC Card from the card slot PC Card slot Connects to one Type II 16 bit PC Card or 32 bit CardBus PC Card SmartCard eject button Ejects SmartCard from the card slot Smart card slot Slot for Smart Card interface with pre boot authentication systems Video capture kit slot Accepts the video capture kit option on the left side of the computer Right view Video capture kit slot Accepts the video capture kit option on the right side of the computer Battery bay Houses the computer s battery pack Security keylock Connects to a Kensington compatible key based computer security lock Chapter 1 Rear view PS 2 port USB ports two Expansion port Modem jack Network jack External display port Power jack Connects to any PS 2 compatible device e g PS 2 keyboard mouse keypad Connect to any Universal Serial Bus devices e g USB mouse USB camera I O replicator or EasyPort expansion devices Connec
51. lated Symptoms System cannot detect the PC Card PCMCIA PCMCIA Smart Card slot assembly Main Board System cannot detect the Smart Card Smart Card PCMCIA Smart Card slot assembly Main Board PCMCIA Smart Card slot pin is damaged PCMCIA Smart Card slot assembly Memory Related Symptoms Memory count size appears different from actual size Speaker Related Symptoms In Windows multimedia programs no sound comes from the computer Enter BIOS Setup Utility to execute Load Default Settings then reboot system DIMM Main Board Audio driver Speaker Main Board Internal speakers make noise or emit no sound Power Management Related Symptoms The system will not enter hibernation The system doesn t enter hibernation mode and four short beeps every minute The system doesn t enter standby mode after closing the LCD The system doesn t resume from hibernation mode The system doesn t resume from standby mode after opening the LCD Battery fuel gauge in Windows doesn t go higher than 9096 Chapter 4 Speaker Main Board Keyboard if control is from the keyboard Hard disk drive Main Board See Hibernation Mode on page 25 Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive Main Board See Standby Mode on page 25 LCD cover switch Main Board See Hibernation Mode on page 25 Hard disk connection board
52. le Cover 1 Push the middle cover backward and lift the middle cover away from the system 52 Chapter 3 Removing the LED Board 1 Remove the three screws on the middle cover and then remove the LED board from the middle cover Removing the Keyboard 1 To remove the keyboard first remove the screw from the main unit 3 Disconnect the keyboard cable from the main board at CN20 then carefully remove the keyboard from the unit Chapter 3 53 Removing the Inverter Board 1 Remove the two screws from the LCD coaxial cable 2 Disconnect the coaxial cable from the main board at CN7 3 Disconnect the inverter cable from the main board at CN10 4 Remove the four screws from the hinges and bottom of the unit as shown 5 Then remove the LCD module from the main unit 54 Chapter 3 Disassembling the LCD Module 1 Remove the view capture kit rubber cover from each side of the LCD module 2 Remove five LCD cushions and then five screws from the LCD bezel Remove the screw from the inverter Disconnect the LCD power cable from the inverter and then remove the inverter from the LCD module 6 Disconnect the inverter cable from the inverter Chapter 3 55 56 7 Remove four screws from both sides of the LCD 8 Then remove the LCD from the LCD panel 9 Remove the ESD tape and disconnect the LCD coaxial cable from the LCD gently 10 Then remove the two LCD hinge
53. nd LCD is blank No beep power on indicator turns on and LCD is blank But you can see POST onan external CRT No beep power on indicator turns on anda blinking cursor shown on LCD during POST No beep during POST but system runs correctly Chapter 4 Run Load Default Settings in BIOS Setup Utility RTC battery Main Board Run Load Default Settings in BIOS Setup Utility RTC battery Main Board DIMM BIOS ROM Main Board None None BIOS ROM Run Load Default Settings in BIOS Setup Utility RTC battery Main Board Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive Main Board Power source battery pack and power adapter See Power System Check on page 71 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board Main Board Power source battery pack and power adapter See Power System Check on page 71 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD Main Board Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD Main Board Ensure every connector is connected tightly and correctly Main Board Speaker Main Board 75 LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characte
54. ndinavia 4 VCCI class Il requirements Japan 4 VCCI class Il requirements Japan Chapter 1 Power Management Standby Mode L The buzzer beeps Q Waiting time specified by the Q The Sleep indicator lights up System Standby value or the operating system elapses without any system activity Closing the display cover When the computer is about to enter Hibernation mode e g during a battery low condition but the Hibernation file is invalid or not present When customized functions for power management are set to Standby and the corresponding action is taken Invoked by the operating system power saving modes Hibernation Mode All power shuts off U When customized functions for power management are set to Hibernation and the corresponding action is taken Invoked by the operating system power saving modes Display Standby Mode The display shuts off Keyboard built in touchpad and an external PS 2 pointing device are idle for a specified period Hard Disk Standby Mode Hard disk drive is in standby mode Hard disk is idle within a specified spindle turned off period of time Environmental Requirements Non operating 20 60 C storage package Non operating 20 90 RH non condensing storage package Operating unpacked 5 25 6 Hz 0 38mm peak to peak 25 6 250 Hz 0 5G Non operating unpacked 5 27 1 Hz 0 6G 27 1 Hz 50 Hz 0 4mm peak to peak 50 500 Hz 2 0G Non opera
55. nu Press Enter to enable the selected option The main options are Diag Result SysInfo Option and Exit The Diag option lets you select testing items and times The following screen appears when you select Diag from the main menu VX X XX XX XX One Test performs a single test and Manual checks the selected test items in sequence Multi Test performs multiple tests of the selected items and check the selected test items in sequence Full Test performs all test items in detail for your system Quick Test performs all test items quickly for your system Chapter 2 The screen below appears if you select Multi Test VX_X XX XX XX TEST COUNT VALUE 1 9999 1 Specify the desired number of tests and press Enter After you specify the number of tests to perform the screen shows a list of test items see below XX XX XX P Q A Test Items System Board Memory Keyboard Video Parallel Port Serial Port Hard Disk SPACE mark unmark selecting item CD ROM ESC return to upper menu Coprocessor Pointing Dev Cache F2 test the marked item s ENTER open sub item s menu Test Times 1 i Diskette Drive Move the highlight bar from one item to another Press Space to enable or disable the item Press Enter to view the available options of each selected item Press Esc to close the submenu The right corner screen information gives you the available function key
56. number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Table of Contents Chapter 1 System Specifications 1 Feallires nn ee erreiche 1 System BOKDAG IN arenneren teehee ae eee added seti ei 3 Board ESVOLE sr an sau N31 4 201 8 8 0278 si rude di SER nee 4 xi P 6 MACO Secs ee ee a a ee Sees ee ee dern 10 KEyYDOAd bs quideni an a Le Lae ee hone RA ote hE Ren d 11 TOUCTID Cs Ha er EHE deae ua eed aud dedic eh 15 Hardware Specifications and Configurations llis 17 Chapter 2 System Utilities 29 BIOS SCPI es a crop cte ma EDS ereignete Beige 29 BIOS Flash UUV 25i Soie re aa ale 97 System Utility Diskette llle 38 System Diagnostic Diskette l l llle 39 Chapter 3 Machine Disassembly and Replacement 43 GenerallnfOrmation e uu 2 Roten Rue a aber Fa Supr dom ede hr qu NER oe EE 44 Disassembly Procedure Flowchart llle 45 Removing the Battery Pack 2 0 0 0 ccc cece eee ee nennen 47 Removing the Hard disk drive Module 0 0 0 cee eee eee 48 Removing the DVD ROM and Floppy disk drive Module 49 Removing the Video Capture Kit llle 50 Removing the Extende
57. o remove the password NOTE When you want to remove the Hard Disk password you are prompted for the Hard Disk password before it is removed Chapter 2 35 Changing a Password To change a password follow these steps O Remove the current password See Removing a Password on page 35 QO Seta new password See Setting a Password on page 34 Loading Default Settings If you want to restore all parameter settings to their default values select this menu item and press Enter The following dialog box displays Do you want to load default settings Yes No If you would like to load default settings for all parameters use the cursor left right keys to select Yes then press Enter Choose No if otherwise 36 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions QO New versions of system programs QO New features or options Use the AFlash utility to update the system BIOS flash ROM NOTE Do not install memory related drivers KMS EMS DPMI when you use AFlash NOTE This program contains a readme txt file This readme txt file will introduce how to use AFlash utility Executing Flash Program IMPORTANT If this diskette is not bootable do the following actions before you use it 1 Create a bootable disk 2 Copy all AFlash files into this bootable diskette 3 Putthe bootable disk into TravelMate 350 series mobile then re boot IMPORTANT N
58. plications Tap twice at the same speed as double clicking a mouse button Tap twice at the same speed as double clicking a mouse button then hold finger to the touchpad on the second tap and drag the cursor Execute Click twice quickly Drag Click and hold then use finger to drag the cursor on the Access context Click once menu Chapter 1 15 16 Click and hold the up down button NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness Chapter 1 Hardware Specifications and Configurations Main board Major Chips System core logic ALI Aladdin Pro II chipset M1632 M 1535 Super I O controller Built in M1535 Audio controller Built in M1535 Video controller Built in M1632 Trident CyberBlade AGP 2X IDE controller Built in M1535 2 channel dedicated Ultra 66 IDE Master Controller Keyboard controller Mitsubishi M38867 RTC BenchMark BQ3285LF SSOP PCMCIA controller O2 Micro OZ711 CardBus controller Tarzan IEEE 1394 controller TI TSB43LV22 Processor CPU type Intel Pentium Ill 650 700 MHz processor with 256KB L2 on die cache memory CPU package BGA package CPU core voltage 1 6V 1 35V BIOS Supported protocols ACPI 1 0b HDD Password Int 13h Extensions S4BIOS for Win98 Pn
59. processor includes a unique serial number Enabled or Disabled which allows individual CPUs to be identified You can turn off this feature by setting this parameter to Disabled Setting a Password Follow these steps 1 Use the cursor up down keys to highlight a Password parameter Setup Power on or Hard Disk and press the Enter key The password box appears 2 Type a password The password may consist of up to seven characters A Z a z 0 9 077 IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter Retype the password to verify your first entry and press Enter After setting the password the computer automatically sets the chosen password parameter to Present 34 Chapter 2 Three password types protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data OH Setup Password prevents unauthorized entry to the BIOS Utility Once set you must key in this password to gain access to the BIOS Utility 1 Power On Password secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from hibernation for maximum security Q Hard Disk Password protects your data by preventing unauthorized access to your hard disk Even if the hard disk is removed from the computer and moved to another computer it
60. reconfigure Setup system time then reboot system System CMOS checksum bad Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system time then reboot system System timer error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main Board Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main Board Previous boot incomplete Default Run Load Default Settings in BIOS Setup Utility configuration used RTC battery Main Board Memory size found by POST differed from Run Load Default Settings in BIOS Setup Utility CMOS DIMM Main Board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 70 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 70 DMA Test Failed DIMM Main Board Software NMI Failed DIMM Main Board Fail Safe Timer NMI Failed DIMM Main Board Chapter 4 Error Message List Device Address Conflict Allocation Error for device Failing Bits nnnn Fixed Disk n Invalid System Configuration Data I O device IRQ conflict Operating system not found Error Message List No beep power on indicator turns off and LCD No beep power on indicator turns on a
61. reconnect the connector on the main board If the error still remains 1 Reconnect the external diskette drive CD DVD ROM module 2 Replace the external diskette drive CD DVD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 70 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board If the keyboard cable connection is correct run the Keyboard Test See Running PQA Diagnostics Program on page 39 for details If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board Chapter 4 The following auxiliary input devices are supported by this computer Q Numeric keypad O External keyboard If any of these devices do not work reconnect the cable connector and repeat the failing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program on page 39 2 Goto the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in
62. return e7 er Touchpad Toggle Turns the internal touchpad on and off c t Speaker Toggle Turns the speakers on and off ee Brightness up Increases the screen brightness Ls Brightness down Decreases the screen brightness Alt Gr Euro Euro Types the Euro symbol available on some models Chapter 1 The Euro symbol If your keyboard layout is set to United States International or United Kingdom or if you have a keyboard with a European layout you can type the Euro symbol on your keyboard NOTE For US keyboard users The keyboard layout is set when you first set up Windows For the Euro symbol to work the keyboard layout has to be set to United States International To verify the keyboard type Click on Start Settings Control Panel Double click on Keyboard Click on the Language tab Verify that the keyboard layout used for English United States is setto United States International If not select and click on Properties then select United States International and click on OK Click on OK To type the Euro symbol m OD em 1 Locate the Euro symbol on your keyboard 2 Open a text editor or word processor 3 Hold Alt Gr and press the Euro symbol NOTE Some fonts and software do not support the Euro symbol Please refer to http www microsoft com typography faq faqi2 htm for more information Launch Keys Located at the top of the keyboard are five buttons These buttons are called launch k
63. rive IBM 5GB IBM 10GB IBM 20GB LAN 3Com Etherlink III 3Com 10 100 16 bits Fast Etherlink D link Ethernet Xircom Credit Card Ethernet Adapter Xircom CreditCard Ethernet Adapter Ilps Xircom CreditCard Ethernet Adapter 10 100 LAN Madge Smart 16 4 RingNode MK2 Token Ring 3Com TokenLink III 16 4 IBM Turbo 16 4 TokenRing PC Card Multi Function Card 3Com Ethernet III LAN 33 6 Modem Global PC Card Combo 3Com 10 100 Fast EtherLink LAN 56K D Link Winconnect 33 6 LAN Fax modem combo Xircom CreditCard Ethernet 10 100 Modem 56 Xircom Credit Card Ethernet Modem 33 6 CardBus 3Com Fast EtherLink XL CardBus 3Com 10 100 LAN CardBus Intel EtherExpress PRO 100 Mobile Adapter TDK CardBus Ethernet 10 100 Base TX D Link Fast Ethernet Cardbus 10 100mbps Ethernet 10baseT 100baseT IBM 10 100 EtherJet Cardbus Adapter 32 bit Xircom Cardbus Ethernet 10 100 Intel Built in LAN Other Jeteye Wireless Infrared Connection Internet function by IR Xircom Pocket Internet III Modem Adapter Modem up to 28 8K TDK V34 28 8 14 4 Data Fax POMCIA Modem up to 33 6 Megahertz 33 6 PC Card Modem Hayes Optima 336 V34 Fax for PCMCIA W EZjack IBM PCMCIA Data Fax Modem International 33 6 14 4 Appendix B 113 Modem up to 56K Pretec Modem 56K ActionTec DataLink 56Kbps Fax Modem TDK V 90 K56Kflex Data Fax Modem Xircom CREDITCARD MODEM 56 USR Megahertz 56K modem IBM 56K Double Jack Modem ISDN USR Megahertz ISDN 128K I
64. rodrive I O Data HardDisk PC Card Sony DCR TRV 10 ACCKIT M90 1394 Camera with Video Capture PC card DVBK CW200 Nokia Cellular Data Suite 1 2 support IR w 6150 Nokia Card Phone Nokia Cellular Data Card PCMCIA w 8110 or 6150 Motorola Digital Cellular Fax and Data Modem CELLect 3 GSM DCS1800 w cd928 Ericsson Mobile Office DC23 w PH388 Ericsson Mobile Office D127 w GF768 Appendix B Microsoft Windows 2000 Environment Test Processor Intel PIII 650MHz Intel PIII 700MHz Intel PIII 750MHz Memory 64MB SDRAM LEN DS LCD 13 3 TFT LCD LG IEEE L7 NN Floppy Disk Drive Mitsumi 3 5 FDD support 3 mode Hard Disk Drive LAN 3Com Etherlink III 3Com 10 100 16 bits Fast Etherlink D link Ethernet Xircom Credit Card Ethernet Adapter Xircom CreditCard Ethernet Adapter Ilps Xircom CreditCard Ethernet Adapter 10 100 LAN Madge Smart 16 4 RingNode MK2 Token Ring 3Com TokenLink III 16 4 IBM Turbo 16 4 TokenRing PC Card Multi Function Card 3Com Ethernet III LAN 33 6 Modem Global PC Card Combo 3Com 10 100 Fast EtherLink LAN 56K D Link Winconnect 33 6 LAN Fax modem combo Xircom CreditCard Ethernet 10 100 Modem 56 Xircom Credit Card Ethernet Modem 33 6 CardBus 3Com Fast EtherLink XL CardBus 3Com 10 100 LAN CardBus Intel EtherExpress PRO 100 Mobile Adapter TDK CardBus Ethernet 10 100 Base TX D Link Fast Ethernet Cardbus 10 100mbps Ethernet 10baseT 100baseT IBM 10 100 EtherJet Cardbus Adap
65. rosoft SIDEWINDER Precision PRO USB I O USB Camera Intel Create and Share Camera Pack Intel Digital Camera Kodak DVC 300 Digital Video Camera Kodak USB Base Camera IBM IBM PS Camera I O Adapter PCMCIA SCSI Adaptec 1480A slim SCSI CB Adaptec SlimSCSI APA 1460AB NewMedia BUS Toaster PCMCIA to SCSI PCMCIA CDROM IBM Portable 20x Speed CD ROM Drive w SOUND JP Panasonic 4x Portable CD ROM Sound Player Panasonic 20x Portable CD ROM Player PCMCIA ATA Sundisk ATA 15MB VIPER 170E IBM Travel Kit 340MB microdrive I O Data HardDisk PC Card PCMCIA Other Sony DCR TRV 10 ACCKIT M90 1394 Camera with Video Capture PC card DVBK CW200 PCMCIA USB Device Nokia Cellular Data Suite 1 2 support IR w 6150 Nokia Card Phone Nokia Cellular Data Card PCMCIA w 8110 or 6150 Motorola Digital Cellular Fax and Data Modem CELLect 3 GSM DCS1800 w cd928 Ericsson Mobile Office DC23 w PH388 Ericsson Mobile Office D127 w GF768 Appendix B 115 116 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Web
66. rs Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly Index of Symptom to FRU Error Message Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD Main Board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD Main Board LCD inverter ID LCD inverter LCD cable LCD Main Board Reconnect the inverter board Inverter board Power Related Symptoms Power shuts down during operation The system doesn t power on The system doesn t power off Battery can t be charged Main Board Power source battery pack and power adapter See Power System Check on page 71 Battery pack Power adapter Hard drive amp battery connection board Main Board Power source battery pack and power adapter See Power System Check on page 71 Battery pack Power adapter Hard drive amp battery connection board Main Board Power source battery pack and power adapter See Power System Check on page 71 Hold and press the power switch for more than 4 seconds Main Board See Check the Battery Pack on page 71 Battery pack Main Board Chapter 4 PCMCIA Smart Card Re
67. s and the specified test number Q Space Enables disables the item ESC Exits the program F1 Help F2 Tests the selected item s Enter Opens the available options L LE GC G E Test Times Indicates the number of tests to perform NOTE The F1 and F2 keys function only after you finish configuring the Test option NOTE When any errors are detected by diagnostic program refer to Index of PQA Diagnostic Error Code Message on page 81 for troubleshooting Chapter 2 41 42 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools D DUO Wrist grounding strap and conductive mat to prevent electrostatic discharge Flat bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Chapter 3 43 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 44 Chapter 3 Disassembly Procedure Flowchart The flowchart
68. s from the panel Chapter 3 Removing the LAN Board 1 Remove the EMI mylar 2 Loosen two screws from the CPU EMI plate 3 Remove the CPU EMI plate from the main unit 4 Use a flat screw driver to remove the RTC battery 5 Push the latches on both sides of the socket and pull the LAN board out of the socket Chapter 3 57 Removing the Upper Case 1 To remove the upper case first remove the six screws from the bottom of the main unit and four screws from the upper case as shown 2 Disconnect the speaker cable from the main board at CN 8 3 Disconnect the touchpad cable from the main board at CN18 4 Then detach the upper case of the main unit carefully 5 Disconnect the microphone cable from the main board at CN24 6 Then remove the upper case from the main unit 58 Chapter 3 Removing the Speaker 1 Remove the two screws from the speaker and then remove the speaker from the upper case Removing the Touchpad 1 Remove the three screws from the touchpad support bracket then slide the bracket leftwards to detach it from the upper case 2 Disconnect the touchpad cable from the touchpad then remove the touchpad board from the bracket 3 Remove the microphone from the upper case Chapter 3 59 Removing the Modem Board 1 Disconnect the modem cable from the main board at CN5 2 Remove the screw from the modem board and then remove the modem board
69. s keys and twelve function keys Special keys Lock keys The keyboard has three lock keys which you can toggle on and off p F11 1 LJ NumLk Mn TTT Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 Scroll Lock Fn F12 When Num Lock is on the embedded keypad is in numeric mode ume keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications NOTE To access the Num Lock and Scroll Lock functions hold the Fn key down while pressing the F11 and F12 keys respectively Chapter 1 11 Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner ofthe keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys ree rdf Ll LLL Number keys on embedded Type numbers in a normal manner keypad Cursor control keys on Hold Shift while using cursor control Hold Fn while using cursor embedded keypad keys control keys Main keyboard keys Hold Fn while typing letters on Type the
70. sembling the Hard disk drive Module 1 Remove the two screws from either side of the hard disk drive module 2 Remove the hard disk drive bezel from the hard disk drive module 3 Slide the hard disk drive out from the hard disk drive bracket 4 Then disconnect the drive connector from the drive module 48 Chapter 3 Removing the DVD ROM and Floppy disk drive Module 1 To remove the DVD ROM and floppy disk drive module first disconnect the DVD ROM and floppy disk drive cable from the easylink combo drive bay 2 Then close the easylink combo drive bay cover Chapter 3 49 Removing the Video Capture Kit 1 To remove the video capture kit disconnect the video capture kit cable from the USB port on the rear of the unit 2 Remove the video capture kit from the side ofthe LCD 3 Then insert the rubber cover back into its position 50 Chapter 3 Removing the Extended Memory 1 To remove the extended memory from the machine first loosen two screws from the memory cover 2 Then lift the cover off and remove it from the main unit 3 Push out the latches on both sides of the socket and pull the memory module from the socket Chapter 3 91 Disassembling the LCD Removing the Hinge Cap 1 To avoid risk on LCD damage place a protective mylar film on the LCD surface before disassembly 2 Push the hinge cap outward then slide the cap out from the main unit Removing the Midd
71. site offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Main manuals Bios updates Software utilities Schematics Spare parts lists Chips TABs Technical Announcement Bulletin D OC UOUCLDLUDCUSLU The service repair section provides you with downloadable information on Q Troubleshooting guides Q Tooling box information Repair instructions for specific models Q Basic repair guidelines Q Debug cards for Acer s latest models For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Q Detailed information on Acer s International Traveler s Warranty ITW Q Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 117 118 Appendix C AC Adapter 23 AFLASH Utility 37 Audio 21 Auxiliary Input Device Check 70 Battery 22 Battery Pack Removing 47 battery pack charging indicator 10 BIOS
72. ter 32 bit Xircom Cardbus Ethernet 10 100 Intel Built in LAN Other Jeteye Wireless Infrared Connection Internet function by IR Xircom Pocket Internet III Modem Adapter Modem up to 28 8K TDK V34 28 8 14 4 Data Fax POMCIA Modem up to 33 6 Megahertz 33 6 PC Card Modem Hayes Optima 336 V34 Fax for PCMCIA W EZjack IBM PCMCIA Data Fax Modem International 33 6 14 4 Appendix B 107 Modem up to 56K Pretec Modem 56K ActionTec DataLink 56Kbps Fax Modem TDK V 90 K56Kflex Data Fax Modem Xircom CREDITCARD MODEM 56 USR Megahertz 56K modem IBM 56K Double Jack Modem ISDN USR Megahertz ISDN 128K IBM ISDN Internet PC Card I O Peripheral I O Display IBM G72 IBM 9514 B04 TFT Monitor IBM P70 Acer AcerView 98i Compag Color Monitor V70 NEC 20 Color Monitor NANAO Flex Scan E35F I O Keyboard IBM 104key Keyboard Black Chicony Keyboard USB IBM Numeric Keypad III Compaq Compaq Keyboard IBM US English KBD PS AT Style Microsoft Natural KBD USB IBM 104key Keyboard Black IBM 5576 B01 Windows Keyboard JP Acer 101 keyboard I O Mouse IBM PS Style Mouse Black Logitech USB Wheel Mouse Acer Aspire USB mouse USB Fu Hwa USB mouse IBM PS 2 Mini Mouse II Logitech PS Style Mouse Microsoft Inteli Mouse USB Microsoft Serial mouse I O Projector Mitsubishi LVP X100A I O Parallel Printer IBM Network Printer 17 CANON Color Bubble Jet BUC600 EPSON Stylus Color 740 EPSON EPSON Color Imaging CANON CANON LASER S
73. the battery pack do the following 1 Power off the computer Chapter 4 71 2 Remove the battery pack and measure the voltage between battery terminals 1 ground and 7 BT See the following figure 2 IN N N EN 2 6 5 UJ 1 3 Ifthe voltage is still less than 7 2 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check 72 If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the main board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Chapter 4 Power On Self Test POST Error Message The POST error message index lists th
74. the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Q Check the Power Adapter on page 71 Qj Check the Battery Pack on page 71 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure Pin 1 419 to 20 5V Pin 2 OV Ground 1 Ifthe voltage is not correct replace the power adapter 2 If the voltage is within the range do the following Q Replace the main board Q Ifthe problem is not corrected see Undetermined Problems on page 80 Q Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 71 Check the Battery Pack To check
75. ting 02XXX Memory error DIMM 03XXX Keyboard error Reset Keyboard Keyboard Main Board O6XXX Serial port or main board error O7XXX Diskette drive error Diskette drive u 08XXX Hard disk error Reload BIOS default setting Hard disk Main Board 09XXX CD ROM error Reset CD ROM cable CD ROM drive Main Board 11XXX Pointing device error Reset Keyboard Keyboard Main Board Chapter 4 82 Chapter 4 Jumper and Connector Information Top View CN12CN11CN13CN17SW3 K6 CN18 CN22 CN9 m CN8 a CN6 Te r4 D mE ee coun ons o Do E CN4 aa CN24 CN10 I CN26 CN3 CN25 CN7 CN23 N CN2 TTEFTTTTETTTCEETTTTEETTTTCEVETTTTTTT one a CN20 CN1 e CN15 een uma Tg CN16 CN19 SW2 CN 1 DC in port CN 17 Modem board connector CN 2 External monitor port K6 Mini PCI socket
76. ting packed 5 62 6 Hz 0 51mm peak to peak 62 6 Hz 500 Hz 4G Chapter 1 25 26 Mechanical Specifications Dimensions 289mm W x 219mm D x 23mm H 1 816 kg 4 Ibs including battery I O Ports One type II I PCMCIA PC card port one Smart Card port one IEEE 1394 port one EasyLink Combo Drive connector one RJ11 port one RJ 45 port one DC in port one infrared FIR port two USB ports one external display port one PS 2 keyboard mouse port one line out jack one line in jack one expansion port LCD Panel amp Lower Case Meg Alloy Others of Housing Plastic Wireless Communication LED Power LED Sleep LED Media Activity LED Battery Charge LED Caps Lock LED Num Lock LED Memory Address Map 000E0000 000FFFFF 128 KB System BIOS 0 0100000 top limited Extended DIMM memory 04301000 04301FFF 4 KB PCMCIA controller slot 1 04302000 04302FFF 4 KB PCMCIA controller slot 2 0430000 04300FFFF 64 KB USB controller I O Address Map 000 00F DMA controller 1 Interrupt controller 1 040 043 Timer 1 Keyboard controller 8742 chip select 061 066 System speaker ACPI embedded controller 040B DMA controller 1 061 System speaker System CMOS real time clock DMA page register Interrupt controller 2 DMA controller 2 Numeric data processor 070 073 080 08F 0A0 0A1 0C0 ODF OFO OFF Lucent tech soft modem AMR 120 13F Power management controller 180 18F 170 177 2nd EIDE dev
77. torola Digital Cellular Fax and Data Modem CELLect 3 GSM DCS1800 w cd928 Ericsson Mobile Office DC23 w PH388 Ericsson Mobile Office D127 w GF768 Appendix B 109 W 110 indows Millenium Environment Test Processor Intel PIII 650MHz Intel PIII 700MHz Intel PIII 750MHz Memory 64MB SDRAM LEN DS LCD 13 3 TFT LCD LG IEEE L7 NN Floppy Disk Drive Mitsumi 3 5 FDD support 3 mode Hard Disk Drive LAN 3Com Etherlink III D link Ethernet Xircom Credit Card Ethernet Adapter Xircom CreditCard Ethernet Adapter 10 100 LAN Madge Smart 16 4 RingNode MK2 Token Ring 3Com TokenLink III 16 4 IBM Turbo 16 4 TokenRing PC Card Multi Function Card 3Com Ethernet III LAN 33 6 Modem Global PC Card Combo 3Com 10 100 Fast EtherLink LAN 56K D Link Winconnect 33 6 LAN Fax modem combo Xircom CreditCard Ethernet 10 100 Modem 56 Xircom Credit Card Ethernet Modem 33 6 CardBus 3Com Fast EtherLink XL CardBus 3Com 10 100 LAN CardBus Intel EtherExpress PRO 100 Mobile Adapter TDK CardBus Ethernet 10 100 Base TX D Link Fast Ethernet Cardbus 10 100mbps IBM 10 100 EtherJet Cardbus Adapter 32 bit Xircom Cardbus Ethernet 10 100 Intel Built in LAN Modem Adapter Modem up to 28 8K TDK V34 28 8 14 4 Data Fax PCMCIA Modem up to 33 6 Megahertz 33 6 PC Card Modem Hayes Optima 336 V34 Fax for PCMCIA W EZjack IBM PCMCIA Data Fax Modem International 33 6 14 4 Modem up to 56K Pretec Modem 56K Ethernet 10baseT 100bas
78. ts to a phone line Connects to an Ethernet 10 100 based network Connects to a display device e g external monitor LCD projector and displays up to 64K colors at 1280x1024 resolution Connects to an AC adapter Chapter 1 Bottom view Battery bay Houses the computer s battery pack 2 Hard disk bay Houses the computer s hard disk secured by a screw tes disk anti shock Protects your hard disk against shocks protection a Battery release latch Unlatches the battery to remove the battery pack 5 Personal identification slot Insert a business card or similar sized identification card to personalize your computer B Memory compartment Houses the computer s main memory Chapter 1 Indicators The computer has seven easy to read status icons below the display screen The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed z Wireless Lights when the Blue Tooth Wireless LAN capabilities are Communication enabled am c Lights when the computer enters Sleep mode Media Activity Lights when the floppy drive hard disk or EasyLink Combo drive is active Battery Charge Lights when the battery is being charged Caps Lock Lights when Caps Lock is activated Lights when Num Lock is activated 10 Chapter 1 Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Window
79. y high AC voltage then support to LCD CCFT backlight user and is also responsible for the control of LCD brightness Avoid touching the DC AC inverter area while the system unit is turned on NOTE There is an EEPROM in the inverter which stores its supported LCD type and ID code If you replace a new inverter or replace the LCD with a different brand use Inverter ID utility to update the ID information LCD Vendor amp model name LG LP133X8 Mechanical Specifications LCD display area diagonal inch 13 3 Display technology Resolution XGA 1024x768 Supports colors 262K Optical Specification Brightness control keyboard hotkey O Contrast control Electrical Specification Supply voltage for LCD display 3 3 V Supply voltage for LCD backlight 630 Vrms AC Adapter Vendor amp model name Lite On PA 1600 02 Delta ADP 60DB Input Requirements Maximum input current 1 5 A 90Vac 1 5 A o 90Vac A 90Vac full load 0 9 A 180Vac 0 9 A o 180Vac Nominal frequency Hz 47 63 47 63 Chapter 1 23 24 AC Adapter Frequency variation range Hz 47 63 47 63 Nominal voltages V 90 264 90 264 Inrush current The maximum inrush current will The maximum inrush current will be be less than 50A and 100A when less than 50A and 100A when the the adapter is connected to adapter is connected to 115Vac 60Hz 115Vac 60Hz and 230Vac 50Hz and 230Vac 50Hz respectively respectively Ef

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