Acer imedia S3811 User's Manual
Contents
1. 13 4 ATX power cable insert 13 5 Insert the ODD HDD povver cable Long for HDD used Short for ODD used Insert the HDD power cable 48 14 Overview E o A weed i o E 49 Standard Disassembly Process 1 Opening the chassis 1 1 Remove the two screws 1 2 Remove the side cover 2 Removing the power supply 2 1 Rotate the power supply 50 2 2 Pulling out the 20 pins power connector and 4 pins power connector 2 3 Pulling out the ODD power cable and HDD power cable 2 4 Remove four screws 51 2 5 Remove the power supply 4 Removing the HDD 4 1 Remove the screw 92 4 2 Rotate the bracket 4 3 Remove four screws Front 4 4 Remove the HDD 53 5 Removing the VGA Card 5 1 Rotate the bracket 54 Removing system Fan 7 7 1 Pulling out the system Fan cable 7 2 Remove two screws 7 3 Remove system Fan 55 8 Removing the Main Board 8 1 Remove eight screws then you can pull out MB and remove it NOTE Circuit boards gt 10 cm has been highlighted with the AN yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal 8 2 Remove the Rear IO Shield 8 3 Remove the RTC battery ee NOTE RIC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regulations for disposal 56 8 4 Pulli2. 5 00V 12 0V 5VSB VBAT Smart Fan Y gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings SMART Fan Enabled This item allows you to enable disable the control of the system fan speed by changing the fan voltage Press lt ESC gt to return to the main menu setting page 30 Frequency Voltage Control On motherboards support hardware monitoring this item lets you monitor the parameters for critical voltages temperatures and fan speeds CMOS Setup Utility Copyright C 1985 2009 American Megatrends nc Frequency Voltage Control Frequency Voltage Control Clock to All DI MM PCI PCI E Enabled Spread Spectrum Enabled Options Disabled Enabled t gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings Clock to All DIMM PCI PCIE Emabled This item allows you to enable or disable the Clock to all DIMM PCIE Spread Spectrum Enabled If you enable spread spertrum it can significantly reduce the EMI Electro Magneticinterface generated by the system and voltage according to its temperature Press lt Esc gt to return to the main menu setting page 31 BIOS Security Features This page enables you to set the clock speed and system bus for your system The clock speed and system bus are determined by the kind of processor you have installed in your system
3. CMOS Setup Utility BIOS Security Features BIOS Security Features Supervisor Password Not I nstalled Install or Change the User Password Not nstalled Password Change Supervisor Password Press Enter 1t lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings Supervisor Password Not Installed This item indicates whether a supervisor password has been set If the password has been installed Installed displays If not Not Installed displays User Password Not Installed This item indicates whether a user password has been set If the password has been installed Installed displays If not Not Installed displays Change Supervisor Password Press Enter You can select this option and press lt Enter gt to access the sub menu You can use the sub menu to change the supervisor password Press lt Esc gt to return to the main menu setting page Load Default Settings This option opens a dialog box that lets you install stability oriented defaults for all appropriate items in the Setup Utility Select lt OK gt and then press lt Enter gt to install the defaults Select lt Cancel gt and then press lt Enter gt to not install the defaults Press lt Esc gt to return to the main menu setting page 32 Save amp Exit Setup Highlight this item and press lt Enter gt to save the changes that you have made in the Setup Utility and exit the S
4. Supported 13 14 IDE Interface IDE controller Intel H57 AR O Number of SATA connector 4 Support bootable CD ROM Yes USB Port Universal HCI USB 2 0 USB Class Support legacy keyboard for legacy mode USB Number support up to 12 ports Power Management Enabled Enabled Enabled Disabled USB Keyboard Enabled Enabled Enabled N A LAN Disabled Disabled Disabled Disabled RTC Disabled Enabled Disabled Disabled Modem Ring Disabled Disabled Disabled N A Power Management Function ACPI support function Device Standby Mode Independent power management timer for hard disk drive devices 0 15 minutes time step 1 minute Hard disk drive goes into Standby mode for ATA standard interface Disable V sync to control the VESA DPMS monitor Resume method device activated Keyboard for DOS keyboard amp mouse for Windows Resume recovery time 3 5 sec Global Standby Mode Suspend Mode ACPI Global power management timer 2 120 minutes time step 10 minute Hard disk drive goes into Standby mode for ATA standard interface Disable H sync and V sync signals to control the VESA DPMS monitor Resume method Return to original state by pushing external switch button modem ring in keyboard and mouse for APM mode Resume recovery time 7 10 sec Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button CPU goes into SMM CPU asserts STPCLK
5. Check all cables and connectors for proper installation If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time Non Acer devices External devices Any adapter card modem card LAN card or video card if installed CD DVD ROM drive Hard disk drive DIMM Processor Main board Power on the system unit Repeat steps 2 through 5 until you find the failing device or adapter Jumper and Connector Information Safety Precautions Follow these safety precautions when installing the motherboard Wear a grounding strap attached to a grounded device to avoid damage from static electricity Discharge static electricity by touching the metal case of a safely grounded object before working on the motherboard Leave components in the static proof bags they came in Hold all circuit boards by the edges Do not bend circuit boards Choosing a Computer Case There are many types of computer cases on the market The motherboard complies with the specifications for the Micro ATX system case Firstly some features on the motherboard are implemented by cabling connectors on the motherboard to indicators and switches on the system case Make sure that your case supports all the features required Secondly this motherboard supports one or two floppy diskette drives and two enhanced IDE drives Make sure that your case has sufficient power and space for all drives that you inten
6. e g audio CD player Audio Jack Function Table Line in Rear Speaker Rear Speaker Headphone Front speaker Front speaker Front speaker I O Port Introduction The backplane of the motherboard has the following I O ports O 2 Use the upper PS 2 port to connect a PS 2 pointing PS2 Mouse device HDMI Port Connect the HDMI port to the HDMI devices USB Ports Use the USB ports to connect USB devices Use the three audio ports to connect audio devices The Line in Line out Microphone first jack is for stereo line in signal The second jack is for stereo line out signal The third jack is for microphone PS2Keyboard Use the lower PS 2 port to connect a PS 2 keyboard VGA Port Connect your monitor to the VGA port Connect an RJ 45 jack to the LAN port to connect your 4 LAN Port computer to the Network System Peripherals The imedia S3811 series computer consist of the system itself and system peripherals like a mouse keyboard card reader and a set of speakers optional This section provides a brief description of the basic system peripherals Mouse PS 2 or USB manufacturing option The included mouse is a standard two button wheel mouse Connect the mouse to the PS 2 mouse port or USB port on the back panel of the system Keyboard PS 2 or USB manufacturing option Connect the keyboard to the PS 2 keyboard port or USB port on the back panel of the system wth E fee u af pe
7. i Speakers For systems bundled with speakers before powering on the system connect the speaker cable to the audio out external speaker port on the back panel of the system For more detailed information about the speakers please refer to the included operating instructions NOTE speakers are optional and the appearance might be different depending on the actual product 10 Card Reader Option Memory cards are used in a wide selection of digital cameras PDAs MP3 players and mobile phones Selected computers include an all in one memory card reader that allows you read and write the most common types such as SD Secure Digital MMC Multi Media Card CF Compact Flash xD XD PICTURE CARD Micro SD and MS MS Pro Memory Stick NOTE Card reader are optional and the appearance might be different depending on the actual product 11 Hardware Specifications and Configurations 12 Processor LGA1156 socket for 2nd Generation IntelR CoreTM Type Family PentiumR CeleronR processors Depends on CPU which is configured BIOS BIOS code programmer AFUDOS BIOS version P01 AO or newer version BIOS ROM type SPI ROM BIOS ROM package 32 pin DIP package SST Support protocol ACPI 2 0 APM 1 2 SMBIOS 2 3 WFM support ASD NOTE The BIOS can be overwritten upgraded by using the flash utility BIOS Hotkey List DEL Enter BIOS Setup Utility Press while the system is booting to enter B
8. u Network Device Priority SE Bootup Num Lock On USB Beep Message Disabled Y gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings Quick Boot Enabled If you enable this item the system starts up more quickly be elimination some of the power on test routines Quiet Boot Enabled This item is used to enable disable the quiet boot Disabled Displays the normal POST messages Enabled Displays OEM customer logo instead of POST messages 1st 2nd 3rd 4th Boot Device Hard Drive CD DVD Kingston DataTravel Network Use this item to determine the device order the computer used to look for an operating system to load at start up time The devices showed here will be different depending on the exact devices installed on your motherboard 22 u Hard Disk Drive Priority Press Enter Scroll to this item and press lt Enter gt to view the following screen Press lt Esc gt to return to the Advanced BIOS Features screen u Optical Disk Drive Priority D DVD Drives Press Enter Scroll to this item and press lt Enter gt to view the following screen Press lt Esc gt to return to the Advanced BIOS Features screen 23 24 u Removable Device Priority Press Enter Scroll to this item and press lt Enter gt to view the following screen CMOS Setup Utility Removable Device Priori Removable Device Specifies the boot 1 Drive USB Generic Comp
9. 1 Rotate the PSU bracket 36 3 Removing HDD bracket 3 1 Remove the screw 3 2 Rotate the bracket 4 Removing front bezel 4 1 Pushing three hooks 37 5 38 4 2 Rotate the front bezel Insert the ODD devices 5 1 Pushing HDD devices into bracket 5 2 Fix two screws 6 Setting the Motherboard 6 1 Motherboard view 6 2 Open the CPU cover 6 3 Put the CPU in the seat and close the cover 39 40 6 4 Tie CPU fan cable 6 7 Open the Memory latch F IGB 1GB 2GB PO O E 2GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 41 7 Assembly motherboard 7 1 Pushing rear I O Shield in chassis 7 2 Insert the motherboard and fix six screws 8 Insert the system Fan 8 1 Tie system fan cable 42 8 2 Pushing system fan 8 3 Fix two screw 8 4 Pulling in system fan power cable to MB 43 9 Pulling in Audio U SB1 CR PANEL cable to MB and put in cable clip 10 Insert the HDD 10 1 Pushing HDD into bracket 10 2 Fix four screws Front Back 44 10 3 Pushing HDD into chassis 10 4 Fix the screws SATA 2 0DD SATA 1 HDD SATA 2_ SATA 1 PPS See ee 45 12 Insert VGA card 12 1 Rotate the bracket 12 2 Remove PCI slot 12 3 Install VGA card on motherboard 46 12 4 Rotate the bracket 13 Insert the PSU 13 1 Pushing PSU into bracket 13 2 Fix four screws 13 3 ATV 12V power cable insert 47
10. Setup ACPI Suspend Mode S3 STR Deep Power off mode Enabled Select the ACPI Power On by RTC Alarm Disabled state used for Power On by PCI E Devices Disabled System Suspend Wake Up by PS 2 KB Mouse Enabled Wake Up by USB KB Mouse Enabled Restore On AC Power Loss Last State Y gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings ACPI Suspend Type S3 STR Use this item to define how your system suspends In the default S1 POS the suspend mode is equivalent to a software power down If you select S3 STR the suspend mode is suspend to RAM e the system shuts down with the exception of a refresh current to the system memory Deep Power Off Mode Enabled Under ACPI Advanced Configuration and Power management Interface you can create a software power down In a software power down the system can be resumed by Wake Up Alarms This item lets you install a software power down that is controlled by the power button on your system If the item is set to Instant Off then the power button causes a software power down If the item is set to Delay 4 Sec then you have to hold the power button down for four seconds to cause a software power down Power On by RTC Alarm Disabled The system can be turned off with a software command If you enable this item the system can automatically resume at a fixed time based on the system s RTC real time clock Use t
11. features The settings made in the Setup Utility affect how the computer performs Before using the Setup Utility ensure that you understand the Setup Utility options This chapter provides explanations for Setup Utility options The Standard Configuration A standard configuration has already been set in the Setup Utility However we recommend that you read this chapter in case you need to make any changes in the future This Setup Utility should be used when changing the system configuration when a configuration error is detected and you are prompted to make changes to the Setup Utility when trying to resolve IRQ conflicts When making changes to the Power Management configuration when changing the password or making other changes to the Security Setup Entering the Setup Utility When you power on the system BIOS enters the Power On Self Test POST routines POST is a series of built in diagnostics performed by the BIOS After the POST routines are completed the following message appears Press DEL to enter SETUP 16 Setup Utility Menus Pressing the DEL key accesses the BIOS Setup Utility CMOS Setup Utility Copyright C 1985 2010 American Megatrends I nc t lt Move Enter Select Value F10 Save amp Exit Setup A gt 41 E F1 General Help F9 Load Default Settings VO2 66 Copyright 1985 2010 American Megatrends I nc LR R The default BIOS setting for this motherboard applies for m
12. 3 CHASSIS FOOT SM_DUST_COVER 3 SPRING_DOOR_ODD LED HOUSING FRONT COVER USB CABLE ASSY 41 PB LOGO without card reader HDD LENS EJECT_CONNECT EJECT BOT TOM FRONT MAIN_BEZEL W_CR 3 3 3 ODD DOOR 32 3 4 35 6 7 8 g 10 11 12 13 14 15 16 17 18 9 91 92 FRU List The FRU list will be updated later 93
13. IOS setup Utility Enter Boot Menu sie while the system is booting to enter Boot Main Board Major Chips Chipset Intel H57 AGP controller Intel H57 Super I O controller ITE8721CX System Memory Memory slot number Support memory size per socket Support maximum memory size Support memory type Support memory interface Support memory module package Support parity check feature Support to Error Correction Code ECC feature Memory module combinations ECC checking with double bit detect and single bit correct You can install memory modules in any combination as long as they match the specifications NOTE Dual channel should be enabled always when plug in 2 same memory size DDRII memory module Cache Memory First Level Cache Configurations Cache function control Second Level Cache Configurations L2 Cache RAM size L2 Cache RAM speed L2 Cache function control Video Interface Video controller Video controller resident bus Always enabled Up to 2MB per core exclusive One half the processor core clock frequency Enable Disable by BIOS Setup Intel H57 PCIE X16 Video Interface Audio Interface Audio controller Audio Channel R A ealtek LC662 Enable disable by BIOS Setup VCO Sampling rate MPU 401 UART support Microphone jack Audio function control Mono or stereo Audio controller Type 5 1 channel DACs 44 1k 48k 96k 1 92k Hz e Supported Headphone jack
14. M1 4 240 pin DDR3 SDRAM slots ATX_POWER Standard 24 pin ATX power connector pe uses panei nears OOOO O sara eta comes BIOS FLASH Reflash BIOS connectors 20 PCIEX 1X Express x1 slot This concludes Chapter 1 The next chapter explains how to install the motherboard Block Diagram al SATA 3 0 SATA 2 0 2L _ 5Gbps VGA DVI HDMI co layout Sandy Bridge Desktop Processor Socket H2 DDR3 DDR3 Channel aj 1333MHz 1066MHz DOR Channel Bj Total Max 16GB AUDIO CODEC Internal ALC662VC Speaker F AUDIO LAN 82579 LA A Ne imedia 3811 The computer s front panel consists of the following Front view 3 OTO Heaiphonespeakerouine out por Comet to audio line in devices HeadohoneiSpeakeroutineoutpon out line out port e g speakers headphones SD Plus Ultra II SD PLUS Memory Card 3 SD SDHC MMC SDHC Secure Digital High Capacity MMC Plus MultiMediaCard PLUS Accepts input from external Microphone in jack microphones XD xD MS MS Pro MS Memory Stick MS Pro Memory Stick PRO 5 A USB Connects to USB 2 0 devices ports e g USB mouse USB camera 6 Rear view Connects to USB 2 0 devices e g USB mouse USB camera Accepts input from external microphones Accepts audio line in devices e g audio CD player Lights to indicate the status of wireless LAN communications Accepts audio line out devices
15. MatiON ccooccccconnccnncncnnacoconannonoronecanoconnnncnnrnnonannnonos 75 FRU Field Replaceable Unit List c oooocccccoccncconcnncnnacnononaconcnononcnonaronconaronoss 89 Exploded DIAgran kund mn E Aa 89 FRU Sha E 93 VI Introducing the Motherboard Introduction Thank you for choosing the H57D02 motherboard This motherboard is a high performance enhanced function motherboard designed to support the LGA1156 socket for 2nd Generation IntelR CoreTM Family PentiumR CeleronR processors for high end business or personal desktop markets This motherboard is based on IntelR H57 Chipset for best desktop platform solution H57 is a single chip highly integrated high performance Hyper Threading peripheral controller unmatched by any other single chip device controller This motherboard supports up to 16 GB of system memory with dual channel DDR3 1333 1066 SDRAM Two PCI are supported fully compliant with PCI rev 2 2 specification at 33MHZ High resolution graphics via PCI Express x16 slot intended for Graphics Interface is fully compliant to the PCI Express Base Specification revision 2 0 In addition one PCI Express slot is supported It implements an EHCI Enhanced Host Controller Interface compliant interface that provides fourteen USB 2 0 ports six USB 2 0 ports at the back panel and four USB 2 0 headers support additional eight USB 2 0 ports The motherboard is equipped with advanced full set of I O ports in the rea
16. OS Setup of Power system Only unplugging the power Management is not set to Instant off cord from electrical outlet can turn off the 2 Power switch cable assembly system Pressing power switch does not turn on 1 Ensure the power override switch situated at the back of the the system machine just above the connector for the power cable is not set to OFF 2 Power switch cable assembly Executing software shutdown from 1 Load default settings Windows98 Start menu does not tum off 2 Reload software from Recovery CD the system Only pressing power switch can turn off the system No system power or power supply fanis 1 Power Supply not running 2 Main board Other Problems Any other problems 1 Undetermined Problems 73 Undetermined Problems 74 If an error message is present go to POST Error Messages List on page 64 If you did not receive any messages if the symptom is listed in or Error Symptoms List on page 66 If you still cannot solve the problem continue with this check 1 ND 2 11 12 Check the power supply voltages If the voltages are correct continue with the following steps Power off the system unit Perform the following checks one by one until you have isolated the problem FRU Load default settings in setup Check all main board jumper positions and switch settings Check all adapter card jumper positions Check all device jumper positions
17. XD Bit Enabled Intel VT Enabled Intel Speedstep Memory Hole Remapping Enabled Techbology I ntel El ST Enhanced Primary Video Auto Automatically adjusts Intel processor Voltage and core Frequency according To system performance Demand Y gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings Intel EIST Enabled This item allows users to enable or disable the EIST Enhanced Intel SoeedStep technology Intel Turbo Boost Enabled This item enables or disables Intel Turbo Boost Intel XD Bit Enabled This item allows users to enable or disable the Intel XD bit Intel VT Enabled Hardware Virtualization Technology enables processor feature for running multiplesimultaneous Virtual Machines allowing specialized software applications to run infull isolation of each other Memory Hole Remapping Enabled This item allows users to enable or disable memory hole remapping Press lt Esc gt to return to the main menu setting page 26 Integrated Peripherals This page sets up some parameters for peripheral devices connected to the system Onboard SATA Controller Onboard SATA Mode Onboard USB Controller Legacy USB Support USB Storage Emulation Onboard Graphics Controller Onboard Audio Controller Onboard LAN Controller Onboard LAN Option ROM CMOS Setup Utility ntegrated Peripherals Enabled AHCI Options Enabled Enabled Enabled Disabled A
18. act sequence from the 274 Drive USB Multiple Flash available devices Y gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings Press lt Esc gt to return to the Advanced BIOS Features screen u Network Device Priority Press Enter Scroll to this item and press lt Enter gt to view the following screen CMOS Setup Utility Network Device Priori Network Device Priority Specifies the boot sequence from the available devices Y gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings Press lt Esc gt to return to the Advanced BIOS Features screen Boot Up NumLock On This item defines if the keyboard Num Lock key is active when your system is started USB Beep Message Disabled This item disables enables the beep during USB device enumeration Press lt Esc gt to return to the main menu setting page 25 Advanced Chipset Features These items define critical timing parameters of the motherboard You should leave the items on this page at their default values unless you are very familiar with the technical specifications of your system hardware If you Change the values incorrectly you may introduce fatal errors or recurring instability into your system CMOS Setup Utility Advanced Chipset Features Intel EIST Enabled Intel Turbo Boost Enabled Intel AES NI Enabled I ntel
19. and goes into the Stop Grant State LED on the panel turns amber colour Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sync signals to control the VESA DPMS monitor Ultra VO and VGA chip go into power saving mode Resume method Return to original state by pushing external switch button modem ring in keyboard and mouse for APM mode Return to original state by pushing external switch button modem ring in and USB keyboard for ACPI mode ACPI specification 1 0b S0 S1 S3 and S5 sleep state support On board device power management support On board device configuration support 15 Using BIOS About the Setup Utility The computer uses the latest American Megatrends Inc BIOS will support for Windows Plug and Play The CMOS chip on the motherboard contains the ROM setup instructions for configuring the motherboard BIOS The BIOS Basic Input and Output System Setup Utility displays the system s configuration status and provides you with options to set system parameters The parameters are stored in battery backed up CMOS RAM that saves this information when the power is turned off When the system is turned back on the system is configured with the values you stored in CMOS The BIOS Setup Utility enables you to configure Hard drives diskette drives and peripherals Video display type and display options Password protection from unauthorized use Power Management
20. arts for repair and service of customer machines IMEFOGUGING tne OLA CF OO AIG sesionar dan 1 GA RU OS A I A 2 Marnboara Components minis 4 BOCK Dada Munro 5 e chapel yeapeide RE 6 NO PORE MAU O QUICHE OM sia 9 Hardware Specifications and CoONfiguratiONS ooccccccnoconcnoroncconacinnnnos 12 O Shp rne i 16 SEUD UV Menus gjinin dp bi 17 Produc AKOMA HO Peace 19 Standard EM OS FAUD 20 Advanced BIOS Features ccccccccsseecssseeceseeecesseseaeeeetaseeeesseesaseesseaeetas 22 Advanced Chipset Features visi 26 Integrated Peri PNerals ccccsscccssseececssseeceesseceseeeeseeeseeseugeeeesaseseenensees 2 Power Management SECU D neni sme 28 PEACE As 30 Frequency Voltage Control coocccoocccccococonoccconancconannonrononannonoronenannnss 31 BIOS Securty Fe atra 32 Machine Disassembly and Rep laceman duna aaa aana nana aaa nak nente eee nes eee nene ee rene neneve nenes 34 General nto Matias 35 Standard Assembly PrOCESS ooccccccccccoconccoococononnonnrononarnconarnonnrenonanncnnos 36 Standard Disassembly PrOCESS ooccccoccccooococonannonononocanoconaroconcononannnnnos 50 Machine Disassembly and Rep laceman tana aaa aaaaaa nana aaa eee den eee e enes eee nene ee rene ee reve nare 63 Power On Seif Trea POS Tantra 64 POST Error Messages LIS aim anon 68 Error SVMMADLO INS SE aa 10 Undetermined Problema c ccccsscecssscecsseeccssseseeeeeessseeeessestsseesseaeenas 74 Jumper and Connector Infor
21. ated to the current topic WARNING Alerts your to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problem IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures IV Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU p
22. change the BIOS items presented in this manual The BIOS setup screens shown in this chapter are for 9 reference only and may differ from the actual BIOS Please visit the manufacture s website for updated manual nN 19 Standard CMOS Features This option displays basic information about your system CMOS Setup Utility Standard CMOS Features System Date System Time u AHCI Port 1 ard Dis u AHCI Port 2 Use ENTER TAB or SHI FT TAB to select a field Halt On All But Keyboard Use Jor to configure system Date Y gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings Date and Time The Date and Time items show the current date and time on the computer If you are running a Windows OS these items are automatically updated whenever you make changes to the Windows Date and Time Properties utility 20 u AHCI Porti Port2 Your computer has one IDE channel which can be installed with one or two devices Master and Slave In addition this motherboard supports two SATA channels and each channel allows one SATA device to be installed Use these items to configure each device on the IDE channel Press lt Enter gt to display the IDE submenu CMOS Setup Utility Copyright C 1985 2009 American Megatrends Inc SATA Port 1 AHCI Port 1 Device Hard Disk S M A R T stands for Vendor ST3320418AS Self Monitoring Analysis an
23. compress and initialize any platform specific BIOS modules GPNV is Initializes different devices through DIM Initializes different devices Detects and initializes the video adapter installed in the system that had optional ROMs Initializes all the output devices Allocate memory for ADM module and uncompress it Give control to ADM module for initialization Initialize language and font modules for ADM Activate ADM module Initializes the silent boot module Set the window for displaying text information Displaying sign on message CPU information setup key message and any OEM specific information Early POST initialization of chipset registers Initializes different devices through DIM USB controllers are initialized at this point 65 66 keys to limit memory test Display total memory in the system Detect different devices Parallel ports serial ports and coprocessor in CPU etc successfully installed in the system and update the BDA EBDA etc Updates CMOS memory size from memory found in memory test Allocates memory for Extended BIOS Data Area from base memory Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed Display errors to the user and gets the user response for error Execute BIOS setup if needed requested Check boot password if installed Late POST initialization of chipset registers Build ACPI tables if ACPI is supporte
24. d Program the peripheral parameters Enable Disable NMI as selected Initialize system management interrupt by invoking all handlers Please note this checkpoint comes right after checkpoint 20h Clean up work needed before booting to OS Takes care of runtime image preparation for different BIOS modules Fill the free area in FOOOh segment with OFFh Initializes the Microsoft IRQ Routing Table Prepares the runtime language module Disables the system configuration display if needed Initialize runtime language module Display boot option popup menu Displays the system configuration screen if enabled Initialize the CPU s before boot which includes the programming of the MTRR s Wait for user input at config display if needed Uninstall POST INT1Ch vector and INTO9h vector Prepare BBS for Int 19 boot Init MP tables End of POST initialization of chipset registers De initializes the ADM module Save system context for ACPI Prepare CPU for OS boot including final MTRR values Passes controlto OS Loader typically INT19h 67 POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message use POST Error Messages List to diagnose system problems If you did not receive any error message look for a description of your error symptoms in Error Symptoms List on page 66 NOTE When you have deemed it necessary to replace an FRU and have done so you must ru
25. d Reportinc Technology Enabled f lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings SATA Porto Auto Use this item to configure the type of the IDE device that you specify If the feature is enabled it will enhance hard disk performance by reading or writing more data during each transfer S M A R T Enabled The S M A R T Self Monitoring Analysis and Reporting Technology system is a diagnostics technology that monitors and predicts device performance S M A R T software resides on both the disk drive and the host computer Press lt Esc gt to return to the Standard CMOS Setup page Halt On All But Keyboard This item defines the operation of the system POST Power On Self Test routine You can use this item to select which types of errors in the POST are sufficient to halt the system Press lt Esc gt to return to the main menu setting page 21 Advanced BIOS Features This page sets up more advanced information about your system CMOS Setup Utility Advanced BI OS Features Quick Boot Enabled Quiet Boot Enabled 1st Boot Device ST3320418AS 2nd Boot Device ATAPI DVD A DH16A6S Allows BIOS to skip 3rd Boot Device USB Generic Compact Certain tests while 4th Boot Device LAN Booting This will u Hard Disk Drive Priority 2SS Decrease the time u Optical Disk Drive Priority 258 Needed to boot the u Removable Device Priority ass System
26. d to install Most cases have a choice of I O templates in the rear panel Make sure that the I O template in the case matches the I O ports installed on the rear edge of the motherboard This motherboard carries an Micro ATX form factor of 244 X 244 mm Choose a case that accommodates this form factor Installing the Motherboard in a Case Refer to the following illustration and instructions for installing the motherboard in a case Most system cases have mounting brackets installed in the case which correspond the holes in the motherboard Place the motherboard over the mounting brackets and secure the motherboard onto the mounting brackets with Screws Ensure that your case has an I O template that supports the I O ports and expansion slots on your motherboard 75 Checking J umper Settings This section explains how to set jumpers for correct configuration of the motherboard 20 O2 do ee ee i E gt SETI 1TSA MAKINAT A i fee gore TEI ne EENS Pa Do not over tighten the screws as this can stress the motherboard Setting J umpers Use the motherboard jumpers to set system configuration options Jumpers with more than one pin are numbered When setting the jumpers ensure that the jumper caps are placed on the correct pins The illustrations show a 2 pin jumper When the jumper cap is placed on both pins the jumper is SHORT If you remove the jumper cap or place the jum
27. either monochrome or color incorrectly This message indicates the switch is set to a different setting than indicated in Setup Determine which setting is correct and then either turn off the system and change the jumper or enter Setup and change the Video selection Press ESC to skip The user may press Esc to skip the full memory test memory test HARD DISK Some hard drives require extra time to initialize initializing Please HARD DISK Cannot find or initialize the hard drive controller or the drive Make sure the controller INSTALL FAILURE is installed correctly If no hard drives are installed be sure the Hard Drive Selection in Setup is set to NONE Hard disk s The system may run specific disk diagnostic diagnosis fail routines This message appears if one or more hard disks return an error when the diagnostics run 68 Keyboard Error Or Cannot initialize the keyboard Make sure the keyboard is attached correctly and no No Keyboard keys are pressed during POST To purposely configure the system without a Present keyboard set the error halt condition in Setup to HALT ON ALL BUT KEYBOARD The BIOS then ignores the missing keyboard during POST Keyboard is locked This message usually indicates that one or more keys have been pressed during the out Unlock the key keyboard tests Be sure no objects are resting on the keyboard Memory Test This message displays during a full memory test counting down the memory a
28. etup Utility When the Save and Exit dialog box appears select OK to save and exit or select Cancel to return to the main menu Exit Without Saving Highlight this item and press lt Enter gt to discard any changes that you have made in the Setup Utility and exit the Setup Utility When the Exit Without Saving dialog box appears select OK to discard changes and exit or select Cancel to return to the main menu n Q br 9 I If you have made settings that you do not vvant to save use the Exit Without Saving item and select OK to discard any changes you have made 33 Machine Disassembly and Replacement To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Wire cutter Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components 34 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 35 Standard Assembly Process 1 Opening the chassis 1 1 Remove the two screws 1 2 Remove side cover 2 Removing PSU bracket 2
29. f adding or enhancing the motherboard s features and capabilities With these efficient facilities you can increase the motherboard s capabilities by adding hardware that performs tasks that are not part of the basic system di E Si i n 1 pi 4 I dt teh w 4 F a Tig m gal i E PCIEX1 Slot POIEX16 Slot PCIE16X Slot The PCI Express x16 slot is used to install an external PCI Express graphics card that is fully compliant to the PCI Express Base Specification revision 2 0 PCIETX1 Slot The PCI Express x1 slot is fully compliant to the PCI Express Base Specification revision 2 0 as well Before installing an add on card check the documentation for the card carefully If the card not Plug and Play you may have to manually configure the card before installation 85 86 Follow these instructions to install an add on card 1 2 Remove a blanking plate from the system case corresponding to the slot you are going to use Install the edge connector of the add on card into the expansion slot Ensure that the edge connector is correctly seated in the slot Secure the metal bracket of the card to the system case with a screw you have to install drivers and software before you can begin using the add on card 2 The onboard PCI interface does not support 64 bit SCSI cards 1 For some add on cards for example graphics adapters and network adapters Connecting Optional Devices Refer to the
30. following for information on connecting the motherboard s optional devices Mie oot Ni ha gj Map ga kj TER 1 a SHEN g RR a g pa JF usB2 4 I METAT HETA e all a GPIO_2 eo GPIO_1 ip ES J SATA1 F_AUDIO1 Front Panel Audio header This header allows the user to install auxiliary front oriented microphone and line out ports for easier access 5 PorT2R 6 SENSEI RETURN 7 SENSE SEND Je JKY e Jporta 10 SENSE2 RETURN GPIO1 2 Button recovery jumper 87 88 SATA 1 4 Serial ATA connectors These connectors are used to support the new Serial ATA devices for the highest date transfer rates 3 Gb s simpler disk drive cabling and easier PC assembly It eliminates limitations of the current Parallel ATA interface But maintains register compatibility and software compatibility with Parallel ATA Ts RX OSS 7 Vevouna J SPDIFO SPDIF out header Option This is an optional header that provides an S PDIF Sony Philips Digital Interface output to digital multimedia device through optical fiber or coaxial connector F_USB1 4 Front Panel USB headers The motherboard has four USB ports installed on the rear edge I O port array Additionally some computer cases have USB ports at the front of the case If you have this kind of case use auxiliary USB connector to connect the front mounted ports to the motherboard 6 usa FP P1 USB Porti Postive Signal e e
31. he items below this one to set the date and time of the wake up alarm You must use an ATX power supply in order to use this feature Power On by PCIE Devices Disabled The system can be turned off with a software command If you enable this item the system can automatically resume if there is an incoming call on the PCIE LAN card You must use an ATX power supply in order to use this feature Use this item to do wake up action if inserting the PCIE card Wake Up by PS 2 KB Mouse Enabled This item enables or disables you to allow keyboard or mouse activity to awaken the system from power saving mode Wake Up by USB KB Mouse Enabled This item allows you to enable disable the USB device wakeup function from S3 mode 28 Restore On AC Power Loss Last State This item defines how the system will act after AC power loss during system operation When you set to Off it will keep the system in Off state until the power button is pressed Press lt Esc gt to return to the main menu setting page 29 PC Health Status On motherboards support hardware monitoring this item lets you monitor the parameters for critical voltages temperatures and fan speeds CMOS Setup Utility PC Health Status PC Health Status CPU Temperature PECI Mode System Temperature CPU Fan Speed System Fan Speed 41 C 105 F 1104 RPM N A 1 152 V 1 392 V 3 024 V 9 068 V 11 831 V 4 945 V 3 336 V CPU Core 1 05V 3 30V
32. imedia 3811 Service Guide PRINTED IN TAIWAN Revision History II Please refer to the table below for the updates made on imedia S3811 series guide Dae Chapter Updated IN E T yY O o D i OSO a a Copyright Copyright 2010 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Ill Conventions The following conventions are used in this manual SCREEN Denotes actual messages that appear MESSAGES on screen NOTE Gives bits and pieces of additional information rel
33. ive CD DVD ROM drive does not read and CD may have dirt or foreign material on it Check with a there are no messages are displayed known good disc Ensure the CD DVD ROM driver is installed properly CD DVD ROM drive CD DVD ROM drive can play audio CD Ensure the headphone jack of the CD DVD ROM has an but no sound output output Turn up the sound volume Speaker power connection cable CD DVD ROM drive Real Time Clock Real time clock is inaccurate 1 Ensure the information in the Standard CMOS Feature of BIOS Setup is set correctly 2 RIC battery 3 Main board Audio software program invokes but no 1 Speaker power connection cable sound comes from speakers Modem ring cannot wake up system For the External Modem make sure Power on By Ring in from suspend mode BIOS Setup or Power Management is set to Enabled For the PCI modem make sure Wake up by PCI card is set to Enabled If PCI modem card is used reinsert the modem card to PCI slot firmly or replace the modem card In Win 98 ensure the telephone application is configured correctly for your modem and set to receive messages and or fax Data fax modem software program Ensure the modem card is installed properly invokes but cannot receive send data fax Fax voice modem software program Ensure the modem voice in cable from modem adapter card invokes but has no sound output Data to main board files are received normally voice from modem can
34. late onto the package IHS Intergraded Heat Spreader Engage the load lever while pressing down lightly onto the load plate Secure the load lever with the hook under retention tab Fasten the cooling fan supporting base onto the CPU socket on the motherboard Make sure the CPU fan is plugged to the CPU fan connector Please refer to the CPU cooling fan user s manual for more detail installation procedure 1 To achieve better airflow rates and heat dissipation we suggest that you use a high quality fan with 3800 rom at least CPU fan and heatsink installation procedures may vary with the type of CPU fan heatsink supplied The form and size of fan heatsink may also vary 2 DO NOT remove the CPU cap from the socket before installing a CPU 3 Return Material Authorization RMA requests will be accepted only if the motherboard comes with the cap on the LGA1156 socket Installing Memory Modules This motherboard accommodates two memory modules It can support four 240 pin DR3 1066 1333 The total memory capacity is 16 GB DDR3 SDRAM memory module table DDR3 1066 933 MHz DDR3 1333 667 MHz Do not remove any memory module from its antistatic packaging until you are ready to install it on the motherboard Handle the modules only by their edges Do not touch the components or metal parts Always wear a grounding strap when you handle the modules Installation Procedure Refer to the following to install the memory m
35. ly before diagnosing any hard disk drive problems If only one drive is installed please make sure the drive is connected to master connector or the drive is set to master Hard disk drive test failed Enter BIOS Setup and Load default settings Hard disk drive cable Hard disk drive Main board Hard disk drive cannot format Enter BIOS Setup and Load default settings completely Hard disk drive cable Hard disk drive Main board 2 Hard disk drive Hard disk drive LED fails to light but 1 With the system power on measure the voltage of hard disk 2 Harddrive LED cable 70 CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD ROM drive problems CD DVD ROM drive LED doesn t come 1 CD DVD ROM drive on but works normally CD DVD ROM drive LED flashes for 1 CD DVD ROM may have dirt or foreign material on it more than 30 seconds before LED Check with a known good disc shutting off CD DVD ROM is not inserted properly CD DVD ROM is damaged Software asks to reinstall disc Software displays a reading CD DVD error CD DVD ROM drive cannot load or eject Disconnect all cables from CD DVD ROM drive except when the system is turned on and its power cable then press eject button to try to unload the disk eject button is pressed and held CD DVD ROM drive power CD DVD ROM dr
36. n a total system check to ensure that no other activity has been affected by the change This system check can be done through the diagnostics program NOTE Check all power supply voltages switch and jumper settings before you replace the main board Also check the power supply voltages if you have a system no power condition If you are unable to correct the problem by using the BIOS Messages List table and Error Symptoms List table go to Undetermined Problems To diagnose a problem first find the BIOS error messages in the left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause BIOS ROM The checksum of the BIOS code in the BIOS chip is incorrect indicating the BIOS checksum error code may have become corrupt Contact your system dealer to replace the BIOS System halted CMOS Battery The CMOS battery is no longer functional Contact your system dealer for a Failed replacement the BIOS CMOS Checksum Checksum of CMOS is incorrect so the system loads the default equipment Error defaults configuration A checksum error may indicate that CMOS has become corrupt A loaded weak battery may have caused this error Check the battery and replace if necessary Displays the running speed of CPU Display switch is set The display switch on the motherboard can be set to
37. nd eom o ky omn OT fl Please make sure that the USB cable has the same pin assignment as indicated OX above A different pin assignment may cause damage or system hang up FRU Field Replaceable Unit List Exploded Diagram Chassis P5 15L vv card reader ME BOM SM_ODD_CAGE WCL 10 SM_SIDE_COVER 1 z 2 SCREW 6 32 6L 3 RUBBER_FOR_POWER_BKT SM_POWER_BKT SM_HDD_CAGE 22 23 24 25 SM_FRONT_PLATE CABLE CLIP SM_PCI_SLOT_COVER 2 SM_PCI_EMI_SHIELDING SM_PCI_CLAMP RIVET 32 FLAT HEAD RIVET 32 UMBRELLA HEAD TOP COVER CABLE ROUTING TOP COVER SM_REAR_PLATE SM_POWER_ASM_BKT TOP MAIN_BEZEL SPRING_ODD_EJECTION POWER BUTTOM SM_DUST_COVER SPRING_DOOR_ODD LED HOUSING FRONT COVER CARD READER USB CABLE ASSY 41 PB LOGO with card reader 2 2 3 3 3 3 MYLAR 3 HDD LENS 3 EJECT CONNECT 3 EJECT BOTTOM 3 3 3 FRONT MAIN_BEZEL W_CR ODD DOOR 26 7 8 9 0 1 2 3 4 5 6 7 8 9 7 10 11 12 13 14 15 16 17 18 9 89 90 Chassis P5 15L w o card reader ME BOM SM_ODD_CAGE WCL 10 1 SM_SIDE_COVER 2 SCREW 6 32 6L SM_HDD_CAGE 3 RUBBER_FOR_POWER_BKT 4 SM_POWER_BKT SM_FRONT_PLATE RIVET 32 FLAT HEAD ece OT MECA SM_POWER_ASM_BKT 3 RIVET_32 UMBRELLA_HEAD TOP COVER CABLE ROUTING TOP COVER TOP MAIN_BEZEL 22 23 24 25 26 27 28 29 30 SPRING_ODD_EJECTION SM_MB_BKT STANDOFF POWER BUTTOM 3 MYLAR CLIP
38. ng out the CPU cooler power cable from the main board 8 6 Remove the CPU 57 8 7 Release the four latch show bellow then remove the Memory 9 Removing front bezel 9 1 Pushing three hooks 9 2 Rotate the front bezel 58 10 Removing the ODD 10 1 remove two screws 10 2 Pulling out the ODD 11 Removing the ODD bracket 11 1 Remove five screws 59 11 2 Removing the ODD bracket 12 Pulling out Card reader amp USB amp Audio module and power switch amp HDD led cable 12 1 Removing top bezel Pushing the hooks 12 2 Removing Cable Tie 60 12 3 Pushing the Cable dj lt q ha 12 4 Removing power switch amp HDD LED _ holder Front Back 12 5 Pulling out HDD LED cable 61 12 6 Removing power switch amp HDD led cable 12 7 Removing HDD led housing 62 Machine Disassembly and Replacement This chapter provides troubleshooting information for the imedia S3811 Service Guide Power On Self Test POST POST Error Messages List Error Symptoms List Undetermined Problems 63 Power On Self Test POST 64 Each time you turn on the system the Power on Self Test POST is initiated Several items are tested during POST but is for the most part transparent to the user The Power On Self Test POST is a BIOS procedure that boots the system initializes and diagnoses the system components and controls the operation of the power on pass
39. not be produced but system sound feature works normally 71 12 Video and Monitor Video memory test failed Remove all non factory installed cards Video adapter failed Load default settings if screen is readable Main board Display problem Monitor signal connection cable Incorrect colors Monitor Video adapter card Main board No high intensity Missing broken or incorrect characters Blank monitor dark Blank monitor bright Distorted image Unreadable monitor Other monitor problems Display changing colors Monitor signal connection cable Monitor Main board Display problem not listed above Monitor including blank or illegible monitor Load default settings it screen is readable Main board Parallel Serial Ports Execute Load BIOS Default Settings in BIOS Setup to confirm ports presence before diagnosing any parallel serial ports problems Serial or parallel port loop back test 1 Make sure that the LPT or COM you test is the same as the failed setting in BIOS Setup Loop back Main board Printing failed Ensure the printer driver is properly installed Refer to the printer service manual Printer Printer cable Main board Printer problems 1 Refer to the service manual for the printer Keyboard Some or all keys on keyboard do not 1 Keyboard work Power Supply Pressing power switch does not turn off 1 Ensure the Soft off by PVVR BTTN in BI
40. odules 1 2 3 This motherboard supports unbuffered DDR3 SDRAM only Push the latches on each side of the DIMM slot down Align the memory module with the slot The DIMM slots are keyed with notches and the DIMMs are keyed with cutouts so that they can only be installed correctly Check that the cutouts on the DIMM module edge connector match the notches in the DIMM slot Install the DIMM module into the slot and press it firmly down until it seats correctly The slot latches are levered upwards and latch on to the edges of the DIMM Install any remaining DIMM modules 83 84 Installing Serial ATA Hard Drives To install the Serial ATA SATA hard drives use the SATA cable that supports the Serial ATA protocol This SATA cable comes with an SATA power cable You can connect either end of the SATA cable to the SATA hard drive or the connector on the motherboard SATA cable optional SATA power cable optional Refer to the illustration below for proper installation 1 Attach either cable end to the connector on the motherboard 2 Attach the other cable end to the SATA hard drive 3 Attach the SATA power cable to the SATA hard drive and connect the other end to the power supply Le This motherboard does not support the Hot Plug function Installing Add on Cards The slots on this motherboard are designed to hold expansion cards and connect them to the system bus Expansion slots are a means o
41. open When the switch is closed the board resets and runs POST Power Switch Supporting the power on off function requires connecting pins 6 and 8 to a momentary contact switch that is normally open The switch should maintain contact for at least 50 ms to signal the power supply to switch on or off The time requirement is due to internal de bounce circuitry After receiving a power on off signal at least two seconds elapses before the power supply recognizes another on off signal Installing Hardware Installing the Processor 5 Caution When installing a CPU heatsink and cooling fan make sure that you DO NOT Te scratch the motherboard or any of the surface mount resistors with the clip of the OD cooling fan lf the clip of the cooling fan scrapes across the motherboard you may cause serious damage to the motherboard or its components On most motherboards there are small surface mount resistors near the processor socket which may be damaged if the cooling fan is carelessly installed Avoid using cooling fans with sharp edges on the fan casing and the clips Also install the cooling fan in a well lit work area so that you can clearly see the motherboard and processor socket Before installing the Processor This motherboard automatically determines the CPU clock frequency and system bus frequency for the processor You may be able to change these settings by making changes to jumpers on the motherboard or changing the settings in the sy
42. ost conditions with optimum l performance lt is not suggested to change the default values in the BIOS setup and the manufacture takes no responsibility to any damage caused by changing the BIOS settings BIOS Navigation Keys The BIOS navigation keys are listed below Enter See PU PD ESC Exit F LoadDefault Settings O O O Z F0 SavegExitSetup_ O S 17 Updating the BIOS You can download and install updated BIOS for this motherboard from the manufacturer s Web site New BIOS provides support for new peripherals improvements in performance or fixes for known bugs Install new BIOS as follows 1 Using BIOS If your motherboard has a BIOS protection jumper change the setting to allow BIOS flashing If your motherboard has an item called Firmware Write Protect in Advanced BIOS features disable it Firmware Write Protect prevents BIOS from being overwritten Create a bootable system disk Refer to Windows online help for information on creating a bootable system disk Download the Flash Utility and new BIOS file from the manufacturer s Website Copy these files to the system diskette you created in Step 3 Turn off your computer and insert the system diskette in your computer s diskette drive You might need to run the Setup Utility and change the boot priority items on the Advanced BIOS Features Setup page to force your computer to boot from the floppy diskette drive first At the AN promp
43. per cap on just one pin the jumper is OPEN 1 i ee SHORT OPEN This illustration shows a 3 pin jumper Pins 1 and 2 are SHORT 76 Checking Jumper Settings The following illustration shows the location of the motherboard jumpers Pin 1 is labeled ee ae gt i F ik MEA 4 Ng qa eo t E E 0 1 E si f nenet dert jam WP Bee tiG PV EE E Di 1 Li a kes T SU SATI ui n n a Jumper Settings POH ME ENABLE CLA_CMOS 1 2 NORMAL CLR CMOS 3 pin CLEARCMOS 23 CLEAR Before clearing the CMOS make sure CLR_COMS to turn the system off 1 2 NORMAL ME_ENABLE MEENABLE 9 3 CLEAR ME_DISABLE T1 78 Connecting Case Components After you have installed the motherboard into a case you can begin connecting the motherboard components Refer to the following 1 Connect the CPU cooling fan cable to CPU_FAN 2 Connect the standard power supply connector to ATX_POWER 3 Connect the auxiliary case power supply connector to ATX12V 4 Connect the case switches and indicator LEDs to the F_PANEL 5 Connect the system cooling fan connector to SYS_FAN 6 Connect the case speaker cable to SPK SYS FAN CPU FAM ATX_POWER MAPA 8 ee 1T5AMBIOIIT M H Users please note that when installing 24 pin power cable the latche of power cable falls on the left side of the ATX_POWER1connector latch just as the picture shows 24
44. pin power cable CPU_FAN Cooling Fan Power Connectors System Ground Power 12V CPU FAN conta SYS FAN Cooling Fan Power Connector System Ground Power 12V ATX_POWER ATX 24 pin Power Connector COM e pe o J e Ground e Pwo eo J v o o feses a a ATX12V ATX 12V Power Connector 12V 12V SPK Internal speaker s5 end 6e E TINA e vee 79 80 Front Panel Header The front panel header PANEL1 provides a standard set of switch and LED headers commonly found on ATX or Micro AT X cases Refer to the table below for information F_PANEL HD_LED_P Hard disk LED FP PWRISLP MSGLED 3 HD LED N Hard disk LED 4 FP PWR SLP MSG LED Reset Switch 8 PWR SWN Power Switch o aso Reser 10 Key Nop Hard Drive Activity LED Connecting pins 1 and 3 to a front panel mounted LED provides visual indication that data is being read from or written to the hard drive For the LED to function properly an IDE drive should be connected to the onboard IDE interface The LED will also show activity for devices connected to the SCSI hard drive activity LED connector Power Sleep Message waiting LED Connecting pins 2 and 4 to a single or dual color front panel mounted LED provides power on off sleep and message waiting indication Reset Switch Supporting the reset function requires connecting pin 5 and 7 to a momentary contact switch that is normally
45. r clock setting should be exactly set to match its speed requirement before diagnosing any processor problems Processor fan does not run but power 1 Ensure the system is not in power saving mode See supply fan runs Power Management in chapter 2 2 With the system power on measure the voltage of processor fan connector lts reading should be 12Vdc Its reading should be 12Vdc If the reading shows normal but the fan still does not work then replace a good fan 3 Main board Processor test failed 1 Processor 2 Main board Main board and Memory NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems Memory test failed 1 See Memory 2 Main board Incorrect memory size shown or 1 Insert the memory modules in the DIMM sockets repeated during POST properly then reboot the system Memory module Main board System works but fails to enter power Enter BIOS Setup and load default settings saving mode when the Power In Windows Systems check settings in Power Management Mode is set to Enabled Management Property of Control Panel Reload software from Recovery CD Blinking cursor only system does not Diskette IDE drive connection cables work Diskette IDE disk drives See Undetermined Problems Main board Hard Disk Drive NOTE Ensure hard disk drive is configured correctly in BIOS Setup cable jumper are set correct
46. r panel including PS 2 mouse and PS 2 keyboard connectors one HDMI port one D_ sub VGA port one Lan port six USB 2 0 ports and audio jacks for microphone line in and line out In addition this motherboard supports two SATA 6Gb s connectors Features Operating system Windows 7 Home Premium x86 x64 Windows 7 Home Basic x86 Windows 7 Starter x86 Processor The motherboard uses an LGA1 156 type of socket that carries the following Features Accommodates 2nd Generation IntelR CoreTM Family PentiumR CeleronR processors Supports Hyper Threading technology CPU One PCI Express x16 Gen2 port supporting up to 5 GB s direction peak bandwidth Hyper Threading technology enables the operating system into thinking it s hooked up to two processors allowing two threads to be run in parallel both on separate logical processors within the same physical processor Chipset The Intel H57 Express Chipset is a single chip with proven reliability and performance Support one PCI Express slot Integrated two SATA 3 0 Gb s Host Controller Fourteen USB 2 0 ports supported Serial Peripheral Interface SPI support Integrated Graphics Support with PAVP 1 5 Intel High Definition Audio Controller Supports DDR3 1333 1066 DDR3 SDRAM with Dual channel architecture Accommodates four unbuffered DIMMs Up to 4 GB per DIMM with maximum memory size up to 16 GB Onboard LAN The onboard LAN provides the following feat
47. reas being tested Memory test fail If POST detects an error during memory testing additional information appears giving specifics about the type and location of the memory error Override enabled If the system cannot boot using the current CMOS configuration the BIOS can Defaults loaded override the current configuration with a set of BIOS defaults designed for the most stable minimal performance system operations Press TAB to show System OEMs may replace the Phoenix Technologies Award BIOS POST display POST screen with their own proprietary display Including this message in the OEM display permits the operator to switch between the OEM display and the default POST display Primary master hard POST detects an error in the primary master IDE disk fail hard drive Primary slave hard POST detects an error in the secondary master IDE disk fail hard drive Secondary master POST detects an error in the primary slave IDE hard drive hard disk fail Secondary slave POST detects an error in the secondary slave IDE hard disk fail hard drive 69 Error Symptoms List NOTE To diagnose a problem first find the error symptom in the left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause Processor Processor Fan NOTE Normally the processor fan should be operative and the processo
48. stem Setup Utility We strongly recommend that you do not over clock processors or other components to run faster than their rated speed n Warning Over clocking components can adversely affect the reliability of the system and Ik introduce errors into your system Over clocking can permanently damage the E 7 Ve motherboard by generating excess heat in components that are run beyond the rated limits This motherboard has an LGA1156 socket When choosing a processor consider the performance requirements of the system Performance is based on the processor design the clock speed and system bus frequency of the processor and the quantity of internal cache memory and external cache memory 81 82 CPU Installation Procedure The following illustration shows CPU installation components A Le Opening of the Load Plate Put your thumb on the tail of the load plate and press the tail down Rotate the load plate to fully open position Disengaging of the Load Lever Hold the hook of lever and pull it to the left side to clear retention tab Rotate the load lever to fully open position Removing the Cap Be careful not to touch the contact at any time Inserting the Package Grasp the package Ensure to grasp on the edge of the substrate Make sure pin 1 indicator is on your bottom left side Aim at the socket and place the package carefully into the socket by purely vertical motion Closing the Load Plate Rotate the load p
49. t type the Flash Utility program name and press lt Enter gt Type the filename of the new BIOS in the File Name to Program text box Follow the onscreen directions to update the motherboard BIOS When the installation is complete remove the floppy diskette from the diskette drive and restart your computer If your motherboard has a Flash BIOS jumper reset the jumper to protect the newly installed BIOS from being overwritten When you start the Setup Utility the main menu appears The main menu of the Setup Utility displays a list of the options that are available A highlight indicates which option is currently selected Use the cursor arrow keys to move the highlight to other options When an option is highlighted execute the option by pressing lt Enter gt Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options lead to dialog boxes that prompt you for information Some options marked with a triangle u lead to submenus that enable you to change the values for the option Use the cursor arrow keys to scroll through the items in the submenu In this manual default values are enclosed in parenthesis Submenu items are denoted by a triangle u 18 Product Information This option displays basic information about your system Press lt ESC gt to return to the main menu setting page For the purpose of better product maintenance the manufacture reserves the right to
50. ures Supports PCI ExpressTM 1 1 Integrated 10 100 1000 transceiver Wake on LAN and remote wake up support 5 1 Channel High Definition Audio Codec ADCs support 44 1k 48k 96kHz sample rate Meets Microsoft WLP 3 10 Vista premium and mobile PCs audio requirements Direct Sound 3Drmcompatible Expansion Options The motherboard comes with the following expansion options One PCI Express x16 slot for Graphics Interface One PCI Express x1 slot Two SATA connectors Integrated JO The motherboard comes with the following expansion options Two PS 2 ports for mouse and keyboard One VGA port One HDMI port Six USB ports One LAN port Audio jacks for microphone line in and line out BIOS Firmware The motherboard uses AMI BIOS that enables users to configure many system features including the following Power management Wake up alarms CPU parameters CPU and memory timing Graphic parameters The firmware can also be used to set parameters for different processor clock speeds j 1 Some hardware specifications and software items are subject to change If ap w without prior notice 2 Due to chipset limitation we recommend that motherboard be operated in the ambiance between 0 and 50 C Dimensions and weight 270 H x 296 D x 175 W mm without bezel 7 4Kg CPU Socket LGA1156 ATX12V 4 pin 12V power connector SYS_FAN System cooling fan connector CPU_FAN CPU cooling fan connector DIM
51. uto Disabled Enabled Enabled Disabled t gt lt Move Enter Select Value F10 Save amp Exit Setup Esc Exit F1 General Help F9 Load Default Settings OnBoard SATA Mode AHCI Use this item to select the onboard SATA mode OnBoard SATA Controller Enabled This item allows you to enable or disable the onboard SATA controller OnBoard USB Controller Enabled Use this item to enable or disable the use of USB controller Legacy USB Support Enabled Use this item to enable or disable support for legacy USB devices Setting to Auto allows the system to detect the presence of USB device at startup If detected the USB controller legacy mode is enabled If no USB device is detected the legacy USB support is disabled USB Storage Emulation Auto If Auto USB device equal or less than 2GB will be emulated as Floppy and remaining as hard drive Forced FDD option can be used to force a HDD formatted drive to boot as FDD Ex ZIP drive Onboard Audio Controller Enabled This item enables or disables the onboard audio controller Onboard LAN Controller Enabled Use this item to enable or disable the Onboard LAN Onboard LAN Option ROM Disabled This item enables or disables the onboard LAN option ROM function Press lt Esc gt to return to the main menu setting page 27 Power Management Setup This page sets up some parameters for system power management operation CMOS Setup Utility Power Management
52. word option If POST discovers errors in system operations at power on it displays error messages on screen generates a check point code at port 80h or even halts the system if the error is fatal The main components on the main board that must be diagnosed and or initialized by POST to ensure system functionality are as follows Micropro cessor with built in numeric co processor and cache memory subsystem Direct Memory Access DMA controller Interrupt system Three programmable timers ROM subsystem RAM subsystem CMOS RAM subsystem and real time clock calendar with battery backup Onboard parallel interface controller Embedded hard disk interface and one diskette drive interface Keyboard and auxiliary device controllers I O ports On On On e parallel port e PS 2 compatible mouse port e PS 2 compatible keyboard port NOTE When Post executes a task it uses a series of preset numbers called check points to be latched at port 80h indicating the stages it is currently running This latch can be read and shown on a debug board The following table describes the BIOS common tasks carried out by POST Each task is denoted by an unique check point number For other unique check point numbers that are not listed in the table refer to the corresponding product service guide Post Checkpoints List The list may vary accordingly depending on your BIOS Disable NMI Parity video for EGA and DMA controllers Initiali
53. ze BIOS POST Runtime data area Also initialize BIOS modules on POST entry and GPNV area Initialized CMOS as mentioned in the Kernel Variable wCMOSFlags Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK Verify CMOS checksum manually by reading storage area If the CMOS checksum is bad update CMOS with power on default values and clear passwords Initialize status register A Initializes the interrupt controlling hardware generally PIC and interrupt vector table Do RW test to CH 2 count reg Initialize CH 0 as system timer Install the POSTINT1Ch handler Enable IRQ 0 in PIC for system timer interrupt Traps INT1Ch vector to POSTINT1ChHandlerBlock 07 Fixes CPU POST interface calling pointer Initializes the CPU The BAT test is being done on KBC Program the keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 Early CPU Init Start Disable Cache Init Local APIC Initializes the 8042 compatible Key Board Controller Detects the presence of PS 2 mouse Detects the presence of Keyboard in KBC port 08 CO OB 0C OE Testing and initialization of different Input Devices Also update the Kernel Variables Traps the INTO9h vector so that the POST INTO9h handler gets control for IRQ1 Uncompress all available language BIOS logo and Silent logo modules Relocate System Management Interrupt vector for all CPU in the system Un
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