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Acer G320 User's Manual

1. Installing and removing a hard disk This section include instructions for installing and removing a hard disk The three empty HDD bays allow you to install additional HDDs such as another SATA or SCSI HDD To remove a hard disk 1 Observe the ESD precautions and pre installation procedures described on page 25 Disconnect the power 1 and data 2 cables from the old drive Push the lever in the direction of the unlock icon 3 then pull the drive out of the chassis 4 4 Observe the post installation instructions described on page 26 32 3 System upgrade To install a hard disk 1 Observe the ESD precautions and pre installation procedures described on page 25 Push the lever in the direction of the unlock icon 1 Insert the drive into an empty HDD bay 2 4 Make sure that the drive is properly inserted before closing the lever then push the lever in the direction of the lock icon 3 5 Connect the data 4 and power 5 cables to the new drive 6 Observe the post installation instructions described on page 26 33 Upgrading the processor This section include instructions for installing and removing a processor and the heat sink fan duct HSFD assembly Removing the HSFD assembly Important Before removing a CPU from the mainboard make sure to create a backup file of all important data 1 Observe the ESD precautions and pre installation instruction
2. e Intel Pentium 4 800 MHz Intel Xeon 800 MHz AMD Opteron 1000 MHz or higher processor e 512 MB of RAM e SATA SCSI hard drive with at least 100 MB free hard disk space e Microsoft Windows 2003 Server Advanced Server or Red Hat Enterprise Linux 3 0 operating system ASM Console e Intel Pentium 4 800 MHz Intel Xeon 800 MHz AMD Opteron 1000 MHz or higher processor e 256 MB of RAM e SATA SCSI hard drive with at least 100 MB free hard disk space e Microsoft Windows 2003 Professional XP Server Advanced Server or Red Hat Enterprise Linux 3 0 operating system 91 System setup Make sure that the system meets the requirements listed before proceeding You may also want to change your screen resolution to 800 x 600 or higher for optimum viewing Installing ASM Agent 1 Login to the managed server using the Administrator account 2 Insert the EasyBUILD Management CD into the server s ODD The installation sequence will automatically be displayed 3 Select the option for ASM installation The installation wizard will be initialized 4 Follow all onscreen instructions to complete the installation For detailed instructions on installing ASM Agent refer to the ASM User s manual To launch the program on the Windows taskbar click on the Start button point to Programs select Acer Server Management Suite then click ASM Agent Installing ASM Console 1 Log in to the target Windows based PC using the Administrato
3. ti Select Iten Enter Select Submenu F9 Setup Defaults F18 Save and Exit Esc Previous Page Use Automatic N A Enable Mode Disable 55 ATA IDE Mode When set to Enhanced it will enable all Enhanced SATA and PATA controllers Legacy When set to Legacy it will enable up to 2 IDE channels for OS that requires legacy IDE operation Configure S ATA Set SATA to IDE or RAID IDE as This parameter is disabled when the RAID ATA IDE Mode is not set to Enhanced AHCI mode S M A R T Enables or disables the S M A R T Self Enable Monitoring Analysis and Reporting Disable Technology function SATA Port 0 1 2 Displays the SATA HDD connected to and 3 the SATA port Primary Master Specifies the current configuration of the IDE device connected to the master port of the primary IDE channel Primary Slave Specifies the current configuration of the the IDE device connected to the slave port of the primary IDE channel Hard Disk Select the time out value for detecting 0 Pre Delay Sec ATA ATAPI devices 5 Used with older IDE devices with longer 15 spin up times 20 25 30 56 4 BIOS setup Floppy Configuration The Floppy Configuration submenu displays the type of floppy drive installed in the server Floppy Configuration Enables or Disables the Floppy Disk Controller Diskette Controller Diskette Write Protect lt Disable gt Floppy Type lt 1 441B gt ti Select Iten Enter Select Submenu
4. Note If you have gone through the preceding actions and the system still fails to boot ask your dealer or a qualified technician for assistance 21 Turning off the system There are two ways by which you can turn off the server These include To turn off the server on the Windows taskbar click on the Start button point to Shut Down select Shut down from the drop down window then click on OK You can then turn off all peripherals connected to your server If you cannot shut down the server press and hold the power button for at least four seconds to force quit all applications and shut down Quickly pressing the button may put the server in a Suspend mode only 22 2 System setup 3 System upgrade This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system 25 Installation precautions Before you install any server component we recommend that you read the following sections These sections contain important ESD precautions along with pre installation and post installation instructions ESD precautions Electrostatic discharge ESD can damage the processor disk drives expansion boards mainboard memory modules and other server components Always observe the following precautions before you install a server component 1 Do not remove a component from its protective packaging until you are ready to install it 2 Wear a wrist grounding strap an
5. space to the size of the smallest drive Reduced performance during rebuilds Four Yes 100 Appendix B SATA RAID configuration RAID CU configuration utility The RAID CU configures disk arrays and logical drives The CU resides in the BIOS and is independent of the OS With the CU you can e Configure physical arrays and logical drives e Initialize logical drives e Rebuild failed drives e Check data consistency Using the RAID CU Starting RAID CU 1 Before attempting to use the RAID CU make sure to set the Configure SATA as parameter in the BIOS setup to RAID To set the SATA channels as RAID 1 During bootup press F2 to enter the BIOS setup screen 2 Select the Advanced menu then press Enter 3 Under the Advanced menu select Drive Configuration then press Enter The following window appears Drive Configuration Use Automatic Node ATA IDE Node lt Enhanced gt Configure SATA as lt IDE gt SHART lt Enable gt SATA Port 8 73168828AS 1688 CB SATA Port Hot Installed SATA Port 2 Not Installed SATA Port 3 Hot Installed Primary Master ATAPI CD RONS2 ATAPI Prinary Slave Not Installed Hard Disk Pre Delay 81 tisSelect Iten Enter Select Submenu F9 Setup Defaults F10 Save and Exit Esc Previous Page 4 Set Configure S ATA as parameter to RAID mode 101 Note The Configure S ATA as parameter is disabled when the ATA IDE Mode is not set to Enhanced mode
6. 5 Save settings and exit the BIOS setup utility The system reboots automatically 2 During bootup press Ctrl E to run the RAID configuration utility Hold down the Ctrl key while you press E The Management menu appears Exiting RAID CU Press Ese when in the utility s Management menu to exit the utility 102 Appendix B SATA RAID configuration Configuring arrays and logical drives Configuration guidelines We recommend using drives with the same capacity in a specific array If you use drives with different capacities in an array the CU treats all these drives as if they have the capacity of the smallest drive The number of physical drives in a specific array determines the possible RAID levels that you can implement with the array RAID 0 requires one to four physical drives RAID 1 requires two physical drives and RAID 10 requires four physical drives Physical drive parameters You can change the write policy and read policy in the physical drives but not the logical drives Logical drive parameters For the logical drive you can change the RAID level and stripe size The table below contains descriptions of the logical drive parameters RAID level The number of physical drives in a specific array determines the RAID levels that can be implemented with the array RAID 0 requires one or two physical drives RAID 1 requires exactly two physical drives RAID 10 requires four physical drives Stripe size The
7. System management utility This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your server 89 Overview Your Altos G320 server supports the following system management utilities e ASM Acer Server Manager This utility allows you to spot errors or potential trouble spots in the network servers through a single management station For details go to page 90 e RAID configuration utility The system may be bundled with a utility for changing the RAID configuration of your SATA or SCSI hard disk For details go to page 92 90 Appendix A System management utility ASM Acer Server Manager is a server management tool It is specially designed to help spot errors or potential trouble spots in the network servers through a single management station ASM can send a query to a remote server over the network to request information such as system hardware and software configuration system resource usage and system performance The complete ASM package consists of two major components the ASM Agent and the ASM Console The ASM Agent are the servers to be managed on the network The ASM Console is a Windows based monitoring station that communicates with the ASM Agents and can be installed on any agent s workstation on the network System requirements ASM requires TCP IP connectivity between the ASM Agent and the ASM Console ASM Agent
8. accessing the server Server hangs when the drivers are loaded Change the PCI interrrupt settings System boots when installing a PCI card System Server Management feature require full time standby power This means some parts of the system have power going to them whenever the power cord is plugged in even if you have turned the system power off with the power button on the front panel If you install a PCI card with the AC power cord plugged in a signal may be sent to command the system to boot Before installing a PCI card you should always e Power off the server e Unplug the AC power cord s from the server There is problem with the application software Do the following e Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software e Try a different version of the software to see if the problem is with the copy you are using e Make sure all cables are properly connected e If other software runs correctly on the system contact your vendor about the defective software 82 5 Troubleshooting No characters appear on the screen Check the following e Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning e Is the video monitor plugged in and turned on If you are using a switch box is it switched to th
9. an expansion card This section explains how to install an expansion card The onboard expansion slots supports PCI Peripheral Component Interconnect and PCI Express cards PCI Express slot is a new type of interface and differs in length than the conventional PCI PCI X slots You should always install the correct type of plug in expansion cards in the x4 and x8 PCI Express slot Contact your dealer for qualified PCI Express card vendors To install an expansion card 1 Observe the ESD precautions and pre installation instructions described on page 25 Locate an empty expansion slot on the mainboard Pull the tool less card bracket lock release latch slightly upward 1 then pull it away from the chassis 2 Pull out the slot cover 3 Store it for reassembly later PT LE Remove the expansion card from its protective packaging Align the card in the empty slot Insert the card into the selected slot 4 Make sure that the card is properly seated Align then insert the bracket lock to the slot 5 42 3 System upgrade 9 Secure the card with the bracket lock 6 10 Observe the post installation instructions described on page 26 Note When you turn on the system the BIOS setup automatically detects and assigns resources to the new device applicable only to plug and play expansion cards 4 BIOS setup This chapter gives information about the s
10. are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Never push objects of any kind into this product through chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the product Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is damaged or frayed b If liquid has been spilled on the product c If the product has been exposed to rain or water vi 12 13 d If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require
11. detailed information on how to use this utility refer to Appendix C SCSI RAID configuration on page 113 Appendix B SATA RAID configuration This appendix provides a description of the embedded server technology and explains how to use the utility for configuring and managing RAID systems 95 Overview Embedded with the system BIOS is a configuration utility that provides server RAID technology and enables you to configure disk arrays and logical drives The embedded server RAID technology supports four SATA ports These ports support data transfer rates of up to 3 0 Gbps Refer to the Mainboard layout on page 11 for the location of the SATA ports Features The embedded server RAID technology include the following features BIOS features e RAID support before the operating system loads e Automatic detection and configuration of disk drives e Ability to handle configuration changes e Support for Interrupt 13 and Enhanced Disk Drive Specification e Support for RAID levels 0 1 and 10 e Special handling of error log and rebuilding e ROM option size of 64 KB e Automatic resume of rebuilding and check consistency e Support for BBS BIOS Boot Specification If available in the system BIOS this allows the user to select the adaptor from which to boot Specification v1 01 January 11 1996 e Co existence with SCSI and CD devices e 48 bit LBA support for read write and cache flush functions e Independent
12. drive with another drive that has the same or greater capacity A new drive with no configuration is installed into the bay which is already part of a mirrored RAID 1 array Run the RAID configuration utility to configure the new drive Mark the drive as one of the following e Failed If the AutoRebuild option is disabled in the CU e Rebuilding If the AutoRebuild option is enabled in the CU A new drive with no configuration is installed into the bay which is already part or not part is by itself of a striped RAID 0 array Run the RAID configuration utility to configure the new drive Appendix C SCSI RAID configuration This appendix explains how to use the SCSI RAID configuration utility for creating a RAID volume in SCSI drives 115 Configuring the SCSI SCSI RAID HBA This section shows how to create a RAID 1 mirror volume This feature requires the installation or presence of a LSI Logic 53C1030 SCSI controller Using the SCSI HBA setup utility During bootup press Ctrl C to enter the LSI Logic Configuration screen Loading the HBA default settings In the LSI Logic MPT SCSI setup screen press F2 Select Global Properties then select Restore Defaults Press Esc then select Save changes then exit this menu Select 53C1020 53C1030 then press Enter Select Restore Defaults then press Enter num A UU N Press Esc then select Save changes then exit this menu Creating a RAI
13. extensive work by a qualified technician to restore the product to normal condition e Ifthe product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance indicating a need for service Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified service technician Warning Batteries may explode if not handled properly Do not disassemble or dispose of them in fire Keep them away from children and dispose of used batteries promptly Use only the proper type of power supply cord set provided in your accessories box for this unit It should be a detachable type UL listed CSA certified type SPT 2 rated 7A 125V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters Notices FCC notice Laser compliance statement Important safety instructions 1 System tour Features summary External and internal structure Front panel Rear panel Internal components Mainboard layout Jumper settings Maintenance mode jumper Clear CMOS jumper 2 System setup Setting up the system Pre installation requirements Connecting peripherals Turning on the system Power on problems Turning off the system 3 System upgrade Installation precautions ESD precautions Pre installation instructions Post installation instructions Opening the server Removing
14. for maximum performance Processor Speed The processor speed is the speed at which a microprocessor executes instruc tions Clock speeds are expressed in megahertz MHz with 1 MHz being equal to 1 million cycles per second The faster the clock the more instructions the CPU can execute per second System Bus Speed System Memory Speed Indicates the system bus speed Indicates the system memory speed L2 cache RAM Total amount of second level cache memory that comes with the CPU Total Memory Indicates the total amount of onboard memory Memory Mode Indicates the memory mode Memory Channel A B slot 0 or 1 Indicates the total amount of memory available on DIMM 1A 1B 2A or 2B slots Additional System Information Displays basic information about the system System Date Sets the date following the weekday month day year format Valid values for weekday month day and year are Weekday Sun Mon Tue Wed Thu Fri Sat Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Day 1 to 31 Year 1980 to 2079 50 4 BIOS setup System Time Sets the time following the hour minute second format Valid values for hour minute and second are Hour 00 to 23 Minute 00 to 59 Second 00 to 59 51 Advanced The Advanced menu contains parameter values that define how the system behaves on startup Warning Be cautious in setting para
15. has power Test it by plugging another device e Remove all expansion cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition e Make sure the memory modules comply with the system requirements e Make sure the memory modules have been populated according to the system requirements e Remove the memory modules and reseat them e Make sure the CPU comply with the system requirements e Make sure the CPU is populated according to the system requirements e Remove and reseat the CPU e Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs may have contact to the pins on the bottom of the mainboard and cause a short FDD activity indicator does not light Do the following e Make sure the FDD and signal cables are properly connected e Check that relevant switches and jumpers for the FDD are set correctly 77 e Check that FDD is properly configured e Ifyou are using the onboard diskette controller use BIOS setup on page 45 to make sure that onboard Floppy A is set to 1 44 MB 3 5 inch HDD activity indicator does not light Do the following e Make sure the drive is not disabled in the BIOS setup utility e Make sure the drive s power and data cables are connected correctly e Make sure the drive is compatible e Make sure you have not exceeded the power budget for the server e If using SATA dri
16. mouse port e Two USB 2 0 ports e VGA monitor port e Serial port e Two LAN ports RJ 45 Operating system and software e Operating system options e Microsoft Windows Server 2003 X64 edition e Microsoft Windows Server 2003 e Novell NetWare 6 5 e Red Hat Enterprise Linux 4 0 EM64T e Red Hat Enterprise Linux 4 0 e SCO Openserver 5 0 7 e SCO Unixware 7 1 4 e SUSE Linux Enterprise Server 9 0 e SUSE Linux Enterprise Server 9 0 EM64T e ASM Acer Server Manager e EasyBUILD includes SATA SCSI RAID Configuration Utility Power supply e 400 watt ATX12 auto switching power supply 6 1 System tour External and internal structure Front panel I Df J J t IE DE DC J at 1 tr 690 SOS I JS f a Y an f a f a 1 1 a c 00 c Df t c ic IS SS SS e a C f S565 1 DVD ROM or combo drive 2 Volume control 3 Headphone Earphone port 4 DVD ROM or combo drive activity indicator 5 DVD ROM or combo drive Stop Ej
17. specific drive then press F4 to set the drive as a hot spare disk 118 Appendix C SCSI RAID configuration 3 Select YES In the menu the selected drive s indicator will change from READY to HOTSP 4 Press Esc to end the array configuration 5 Select YES to Save Configuration then press any key to return to the Configuration menu Initializing a RAID volume 1 Press Esc to return to the Management menu 2 Select Initialize All logical drives will appear under Logical Drives 3 Using the spacebar select the drive that you want to initialize The selected drive becomes yellow 4 Press F10 then select YES to start initialization 5 When initialization is complete press any key to continue 6 Press Esc to return to the Management menu 7 To exit the utility and reboot the server follow the steps below a Under the Management menu press Esc b Select YES c Press Ctrl Alt Del to reboot the server 8 Install an Operating System to the RAID array Index A Acer Server Manager ASM 90 system requirements 90 ASM Agent 90 ASM Console 90 system setup 91 install ASM Agent 91 install ASM Console 91 BIOS POST error beep codes 84 BIOS setup 45 Advanced 51 Boot 52 Chipset 60 Drive 54 Event Log 57 Floppy 56 Hardware 59 PCI 61 Peripheral 53 USB 61 Video 58 Boot 66 entering 46 Exit 68 Main 48 Power 64 Security 62 Administrator password 62 removing password 63 User password 62 C Check d
18. stripe size configuration on each logical drive e Ability to select a logical drive as boot device e Support for PPM POST Memory Management for the BIOS memory requirement Specification v1 01 November 21 1997 e Enhanced disk drive support Specification 2 9 revision 08 March 12 1998 e Industry standard EBDA e 6 M A R T notification at POST e Run time BIOS support for device insertion or removal 96 Appendix B SATA RAID configuration e Independent support for WC RC and UDMA direct memory access e Support for Stop On Error during bootup e Support to disable enable BIOS state Driver features e Special interface for configuration information configuration changes and manageability e Optimized disk access e Support for RAID levels 0 1 and 10 e Support for Stand by and Hibernation Note The following items require Spy Service to be running in order to work e Error logging in the operating system event log and on disks e Support for online mirror rebuilding e Support for check consistency for mirrored disks e Bootable RAID 0 1 and 10 e Customized messages specific for OEM original equipment manufacturer e Soft bad block management Manageability Disk console The features you can use to manage the logical and physical disks in the system include e Configuration information display in RAID configuration utility and Hyper configuration utility e Support for RAID levels 0 1 and 10 e
19. stripe size parameter specifies the size of the segment written to each disk in a RAID configuration You can set the stripe size to 4 8 16 32 64 or 128 KBs The default is 64 KB A larger stripe size produces higher read performance If your computer regularly performs random read requests choose a smaller stripe size To configure arrays and logical drives you can select from the following options 103 Quick configuration Detailed configuration For detailed configuration of arrays and logical drive you can choose from the following configuration methods e Easy configuration e New configuration e View Add configuration Quick configuration Performing quick configuration The quick installation steps for configuring arrays and logical drives 1 2 3 4 5 6 Boot the system Press Ctrl E to enter the CU screen Select a configuration method Create arrays using the available physical drives Define the logical drive s using the space in the arrays Initialize the new logical drive s Refer to the Performing detailed configuration section for detailed configuration instructions To ensure best performance select the optimal RAID level for the logical drive you create 104 Appendix B SATA RAID configuration Detailed configuration Performing detailed configuration Follow the instructions below to configure arrays and logical drives 1 Start the RAID CU Make sure the Configure SATA as parameter
20. the system 27 Opening the server Caution Before you proceed make sure that you have turned off the system and all peripherals connected to it Read the Pre installation instructions on page 25 You need to open the server before you can install additional components The front bezel and left side panel are removable to allow access to the system s internal components Refer to the following sections for instructions Removing the left side panel 1 Observe the ESD precautions and pre installation instructions described on page 25 2 Remove the left side panel 1 Loosen the two thumbscrews located on the rear edge of the left side panel 2 Move the left side panel release slider all the way down to unlock the panel 3 Slide the left side panel toward the rear before detaching it from the chassis 28 3 System upgrade Unlocking the front bezel A security lock secures the bezel door to protect the system unit from unauthorized access Insert the key into the lock and turn it counterclockwise until it points to the unlock icon Removing the front bezel 1 Remove the left side panel See page 27 Slightly bend the plastic retention tabs to release the latches 1 Gently pull the bezel away from the front panel then detach it from the chassis 2 SSeS SSS A WR SD N n 29 Installing and removing storage devices The system supports 3 5 inch and 5 25 inch inter
21. two identical DIMMs should be installed DIMMs must be identical same manufacturer CAS latency number of rows columns and devices timing parameters etc DIMMs on channel A DIMM 1A and 2A are paired with DIMMs on channel B DIMM 1B and 2B to enable 2 way interleaving When only two DIMMs are being used the population order must be DIMM 1A and DIMM 1B to ensure dual channel operating mode Refer to the suggested DDR population table below DIMM 1A 1 DIMM 2A 1 DIMM 1B 2 w w gt gt BLN wj DIMM 2B 2 Note Refer to Mainboard layout on page 11 for the location of the DIMM sockets for each processor Warning For best performance and dual channel interleave operation DIMM modules must be installed or removed in matched pairs following the socket sequence DIMM 1A and 1B first then DIMM 2A and 2B DIMM modules of the same type banking stacking technology and manufacturer must be installed in the Altos G320 system 38 3 System upgrade e Altos G320 mainboard does not support installation of three DIMMs only The table below lists the supported memory installation based on the memory interleave configuration 512 MB 1 way 1GB 1 way 2GB 1 way 512 MB 512 MB 2 way 1GB 1 GB 2 way 2 GB 2 GB 2 way 512 MB 512 MB 512 MB 512 MB 2 way 1 GB 1 GB 1 GB 1 GB 2 way 2 GB 2 GB 2 GB 2 GB 2 way 39 Removing a DIMM Before you can install a new DIMM in a socket
22. using the CU along with suggested solutions Drives are not detected or The system hangs when the adapter ROM for the embedded SATA software RAID scans the SATA ports Make sure that the cable ends are connected properly Make sure that the power cables to the drives are connected properly Change the cables If everything fails change the drive s Operating system does not boot Check the system BIOS configuration for PCI interrupt assignments Make sure some interrupts are assigned for PCI Make sure that you have properly selected the Boot Device Priority in the BIOS setup See Boot on page 66 for more information An error occurs while reading the configuration data on a drive The drive has failed and needs to be replaced There is no existing RAID configuration on any of the drives connected to the system and the message Intel Embedded Server RAID Technology Not Configured displays Do the following 1 Run the RAID configuration utility See Start the RAID CU on page 104 for detailed instructions Select a configuration method to configure the drive s BIOS reports a mirrored array is in degraded mode Make sure all drives are properly connected and powered on Reconnect replace or rebuild any drive that has failed 112 Appendix B SATA RAID configuration One of the hard drives in a mirrored RAID 1 array has failed Replace the failed
23. 7R I O controller Memory e Four DIMM sockets for a maximum memory capacity of 8 GB e Supports 512 MB 1 GB and 2 GB DDR2 533 667 MHz ECC unbuffered memory modules e Supports dual channel interleave operation Note Dual channel memory requires that only DIMM modules of identical type banking stacking technology and manufacturer can be installed in the Altos G320 system 1 Support for dual core configuration Hyper Threading Technology and EM64T may vary depending on processor type specifications 4 1 System tour Media storage e _3 5 inch 1 44 MB floppy drive e DVD ROM or combo drive e Three 5 25 inch device bays for add on options e DAT72 tape drive e AIT tape drive Optional media storage e Supports up to four SATA or SCSI hard disk drives SATA controller e Onboard SATA Intel ICH7R I O controller supports four SATA ports that offer data transfer rates of up to 3 0 Gbps e Supports software RAID 0 1 and 10 for onboard SATA ports Networking e Intel 82541PI Gigabit Ethernet controller e Intel 82573V Gigabit Ethernet controller PCI I O e Five PCI bus slots with three separate bus segments e Two PCI bus slots 32 bit 33 MHz 3 3 V e One x4 PCI Express bus slot with x1 throughput e One x8 PCI Express bus slot e One x8 PCI Express bus slot with x4 throughput Graphic interface e ATI ES1000 video controller with 16 MB SDRAM O ports e Front panel e Two USB 2 0 ports e Rear panel e PS 2 keyboard and
24. Acer Altos G320 Series User s Guide Copyright 2005 Acer Incorporated All Rights Reserved Acer Altos G320 Series User s Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes Such changes will be incorporated in new editions of this manual or supplementary documents and publications This company makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Acer Altos G320 Series Model Name Part Number Purchase Date Place of Purchase Acer and the Acer logo are registered trademarks of Acer Inc Other company s product names or trademarks are used herein for identification purposes only and belong to their respective compa
25. Canadian users This Class A Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Laser compliance statement The DVD ROM or CD DVD combo drive in this server is a laser product The drive s classification label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM Important safety instructions Read these instructions carefully Save these instructions for future reference 1 2 10 11 Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings on the back or bottom side of the chassis are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided This product should be operated from the type of power indicated on the marking label If you
26. D 1 volume with a hot spare disk 1 Inthe LSI Logic MPT SCSI setup screen select 53C1020 53C1030 then press Enter Select RAID Properties then press Enter In the Array Disk field press the spacebar If you change the settings in the Array Disk field the following messages appear F3 Keep Data Create 2 disk arrays Delete Erase Disk Create 2 to 6 disk arrays 4 Press the Delete key to erase all data on the screen 5 Inthe Hot Spare field press the spacebar If you change the settings in the Hot Spare field the following messages appear 116 Appendix C SCSI RAID configuration WARNING Data on drive will be LOST Press DELETE if data loss OK or any other key to cancel Press the Delete key to ignore Press Esc then select Save changes then exit this menu To close the utility and reboot the server follow the steps below 1 Press Esc then select Exit the Configuration Utility The Global properties saved Hit any key to reboot message appears 2 Press any key to reboot the server RAID volume initialization After you create the RAID volume and saved the changes the disk controller will automatically initialize the RAID volume LSI Logic 53C1030 supports background initialization there s no need to wait for the initialization to complete Close the LSI Logic Configuration Utility after saving the changes 117 Using the MegaRAID configuration utility Turn on the system When prompted press C
27. F9 Setup Defaults F18 Save and Exit Esc Previous Page Diskette Enables or disables the floppy Automatic Controller controller Enable Disable Diskette Write Enables or disables the floppy disk Disable Protect drive FDD write protection Enable Floppy Type FDD type 1 44 MB 2 88 MB Event Log Configuration The Event Log Configuration submenu lets you specify the appropriate settings for system s event handling function The system event log enables you to record and monitor events that occur in the system e g system temperature changes fan stops etc Event Log Vieus the events Clear Event Log lt Disable gt Event Logging lt Enable gt ECC Event Logging lt Enable gt Mark Events as Read lt Disable gt Select Screen ti Select Iten Enter Select Submenu F9 Setup Defaults F16 Save and Exit Esc Previous Page View Event Log Opens the system Event log file for viewing This submenu displays the time and type of event and system event log file Clear Event Logs Deletes all events in the Event log Disable Enable Event Logging Enables or disables the event Enable logging function of the system Disable 58 4 BIOS setup ECC Event Enables or disables the ECC Error Enable Logging Correcting Code event logging Disable function of the system Mark Event as Press Enter to mark all events in Read the Event log as read Video Configuration The Video Configuration submen
28. Online mirror rebuilding in RAID configuration utility e Online consistency checks in RAID configuration utility e Array management software e Error logging and notification e Support for power management features e Support for hot device installation and removal 97 Automatic resume of rebuilding on restart Support for manual rebuild Physical drive roaming Independent stripe size configuration per logical drive Ability to create up to eight logical drives per array Auto configuration support of newly added physical drive Support for hot spares Support for disk coercion Array initialization support fast and normal Offline data RAID 1 verification with auto recovery mechanism Ability to prioritize configurable tasks for online rebuild check consistency migration and expansion Logical drive availability immediately after creation Variable stripe size options from 8 to 128 KB Configuring arrays Configure the physical disk drives in arrays An array can consist of one to four physical disk drives depending on the RAID level A RAID 0 array can consist of one to four physical drives while a RAID 1 array consists of two A RAID 10 array consists of four drives Configuration strategies You have two choices when creating a RAID array Maximizing fault tolerance You can maximize fault tolerance to protect against loss of data by using mirroring Use mirror configuration RAID 1 to attain this objective Ma
29. ST process Hard Drive Specify the devices that will be Order considered as the primary and secondary hard drives CD ROM Displays the type of ATAPI CD ROM Drive Order installed in the system Removable Drive Order Displays the type of removable devices installed in the system 67 Boot to Enables or disables the system to boot Enable Optical from an optical device Disable Devices Boot to Enables or disables the system to boot Enable Removable from a removable device installed inthe Disable Devices system Boot to Enables or disables the system to invoke Enable Network the boot ROM of the onboard network Disable chip USB Boot Enables or disables the system to boot Enable from a USB device Disable ZIP Emulation Sets the emulation type for USB mass Floppy Type storage devices Hard Disk 68 Exit 4 BIOS setup The Exit menu displays the various options to quit from the BIOS setup utility Highlight any of the exit options then press Enter Exit Discarding Changes Load Optinal Defaults Load Custom Defaults Save Custom Defaults Discard Changes Nain Advanced Security Power Boot Exit Exit Saving Changes Exit Discarding Changes Load Optimal Defaults Saves changes made and close the BIOS setup utility The F10 key can also be used for this operation Exits system setup without saving any changes The Esc key can also be used for this operation Loads the def
30. a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in BIOS setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power button on the front panel to turn the server on power indicator should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list 75 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and locating its source Caution Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect each of device from the system except for the keyboard and the video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of thei
31. about the system These information are necessary for troubleshooting and may be required when asking for technical support The last two parameters on the screen lets you define the sytem s date and time settings The real time clock keeps the system date and time After setting the date and time you do not need to enter them every time you turn on the system As long as the internal battery remains good and connected the clock continues to keep the date and time accurately even when the power is off Main fiduanced Security Power Bont Exit BIOS Version NH72316J B6B 6489 2065 6818 1716 Processor Type Genuine Intel R CPU 2 B06Hz Intel R EMGAT Capable SU Single Processor Mode Processor Speed 2 80 GHz System Bus Speed 800 HHz System Menory Speed 667 MHz L2 Cache RAN 1024 KB Total Menory 4096 HB Menory Mode Dual Channel Menory Channel Slot 6 1024 HB Nenory Channel A Slot 1 1024 HB Menory Channel B Slot 6 1024 HB Menory Channel B Slot 1 1024 HB Additional Systen Information System Date 08 24 2005 System Tine 110 27 30 Select Screen ThSelect Iten Enter Select Submenu F9 Setup Defaults F10 Save and Exit Esc Previous Page BIOS Version Version of the BIOS setup utility Processor Type Type of processor currently installed in the server 49 SW Single Processor Mode Disable Enable Enables or disables the dual core processor support It is recommended that you disable this feature
32. ata consistency 110 configuring drives 104 easy configuration 104 new configuration 105 view add configuration 105 CPU 33 installing 34 removing 34 D DIMM population guidelines 37 easy configuration 104 embedded server RAID technology 95 features 95 BIOS 95 driver 96 manageability disk console 96 119 expansion card 41 installing 41 F front panel 6 LED indicators 7 H hard disk 31 installing 31 removing 31 HSFD assembly 33 installing 35 removing 33 initialize drive 107 internal components 10 J jumper settings 13 clear CMOS 14 maintenance mode 13 L logical drive size 106 mainboard 11 MegaRAID configuration utility 117 creating RAID 1 volume 117 initializing RAID volume 117 loading default 117 memory 37 installation guidelines 37 installing 39 reconfiguring 40 network port LED indicators 9 new configuration 105 Oo opening the system 27 remove front bezel 28 remove left side panel 27 unlock front bezel 28 P peripherals 18 power cable 19 R RAID configuration 113 SATA 92 scsi 92 RAID configuration utility 100 configure arrays 102 120 configure logical drives 102 consistency check 110 easy configuration 104 initializing drives 107 new configuration 105 option 103 detailed configuration 104 quick configuration 103 rebuilding drives 109 view add configuration 105 RAID level 102 rearpanel 8 rebuild 109 rebuilding drives 109 S SATA configuration 98 a
33. ault settings for all BIOS setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory modules or other kinds of low performance components and you choose to load these settings the system might not function properly The F9 key can also be used for this operation Load Custom Defaults Loads the custom settings for all BIOS setup parameters 69 Save Custom Saves the custom settings for all BIOS setup parameters Defaults Discard Discards changes made in the BIOS setup Changes The F7 key can also be used for this operation 70 4 BIOS setup 5 Troubleshooting This chapter provides possible solutions for specific problems If you cannot correct the problem contact your local Acer representative or authorized dealer for assistance 73 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system For any issue first ensure that you are using the latest firmware and files In addition to the server firmware and files make sure to update any drivers used for components you have installed in your system such as video drivers network drivers and SCSI drivers If you are unable to resolve your server problems on your own contact your dealer or local Acer representative for assistance Resetting the system Before going through in depth troubleshooting attempt first to perform reset the sy
34. d attach it to a metal part of the server before handling components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection Pre installation instructions Perform the steps below before you open the server or before your remove or replace any component 1 Turn off the system and all the peripherals connected to it 2 Unplug all cables from the power outlets 3 Place the system unit on a flat stable surface 4 Open the system according to the instructions on page 27 5 Follow the ESD precautions described in this section when handling a server component 6 Remove any expansion boards or peripheral s that block access to the DIMM slots or other component connector See the following sections for specific installation instructions on the component you want to install 26 3 System upgrade Warning Failure to properly turn off the server before you start installing components may cause serious damage Do not attempt the procedures described in the following sections unless you are a qualified service technician Post installation instructions Perform the steps below after installing a server component 1 See to it that all components are installed according to the described step by step instructions Reinstall any expansion board s or peripheral s that you have previously removed Reinstall the chassis panels Connect the necessary cables Turn on
35. dicator and 82541Pl NIC has a yellow indicator on the top left corner of their corresponding port 10 1 System tour Internal components 1 Power supply unit 2 CPU and HSFD heat sink fan duct assembly 3 Mainboard 4 PCI slot 5 HDD bays 6 5 25 inch device bays Mainboard layout The mainboard becomes accessible once you open the system It should look like the figure shown below FT Es jaa masses 21 aoran 1 System fan connector 2 4V power supply connector 3 CPU fan connector 4 DIMM 1B to 2B sockets 5 DIMM 1A to 2A sockets 12 1 System tour 6 CPU socket 7 12V power supply connector 8 IDE connector 9 FDD connector 10 SATA port 2 and 3 connectors 11 SCSI status LED connector 12 Maintenance mode jumper 13 Front panel connector 14 SATA port 0 and 1 connectors 15 External USB connector 16 Clear CMOS jumper 17 Chas
36. disable Enable Technology bit technology function Disable Setting the Supervisor User password 1 Use the up down keys to highlight a password parameter Supervisor Password or User Password then press Enter A password box will appear Type a password then press Enter The password may consist of up to six alphanumeric characters A Z a z 0 9 Retype the password to verify the first entry then press Enter again After setting the password the system automatically sets the chosen password parameter to Installed Removing the User password 1 Use the up down keys to highlight the Clear User Password parameter then press Enter Enter the current password then press Enter Press Enter twice without entering anything in the new and confirm password fields After doing this the system automatically sets the User password parameter to Not Installed 64 4 BIOS setup Power The Power menu allows you to configure the system s power management feature LEC EEEATSUTE Pouer Boot Exit After Power Failure Determines the node of Wake on LAN fron 5 lt Pouer on gt operation if a power loss occurs Stays off system will remain off once power is restored Last state restores susten to the sane state it was on before power failed elect Screen ti Select Iten Enter Select Submenu F9 Setup Defaults Fi Save and Exit Esc Previous Page After Power Defines the power state to
37. e available RAID levels for the current logical drive appears Select a RAID level then press Enter Set the RAID logical drive size and stripe size When you have defined the current logical drive select Accept then press Enter Repeat step 5 to step 8 to configure additional logical drives Save the configuration when prompted Press Esc to return to the Management Menu Initialize the logical drives Refer to Initializing logical drives on page 107 for detailed instructions New configuration and view add configuration New Configuration and View Add Configuration associate logical drives with partial and or multiple physical arrays New Configuration deletes the existing configuration and replaces it with the configuration that you specify View Add Configuration lets you display or modify an existing configuration Caution The New Configuration option erases the existing configuration data when you save the new array configuration If you do not want to delete the existing configuration data use View Add Configuration To configure a disk array using New Configuration or View Add Configuration 1 Under the Management menu select Configure New Configuration or View Add Configuration then press Enter An array selection of the devices connected to the current controller appears Use the arrow keys to select the specific drives to include in the array then press the spacebar to associate the selected drive wit
38. e correct system e Are the brightness and contrast controls on the video monitor properly adjusted e Is the video monitor signal cable properly installed e Does this video monitor work correctly if plugged into a different system e Is the onboard video controller enabled in the BIOS setup e Remove all expansion cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition e Make sure the memory modules comply with the system requirements e Make sure the memory modules have been populated according to the system requirements e Remove the memory modules and reseat them e Make sure the CPU comply with the system requirements e Make sure the CPU is populated according to the system requirements If you are using a video controller board do the following 1 Verify that the video works using the onboard video controller 2 Verify that the video controller board is fully seated in the mainboard connector 3 Reboot the system for changes to take effect 4 If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative 5 Ifyou do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help 83 Character
39. ect button 6 FDD Floppy disk drive 7 FDD activity indicator 8 FDD eject button 9 Security keylock 7 10 Hard disk drive HDD activity indicator 11 Power indicator 12 Power button 13 USB 2 0 ports 14 5 25 inch drive bays Front panel LED indicators Below table lists the LED states on the front panel Power Green On Power on Blinking System in ACPI sleep mode HDD Green Blinking HDD activity Off No HDD activity 1 System tour Rear panel C if 020 0 0 000000000000 02007 9 660000000000 0000000000 0 902090000 60600 Main power supply unit PS 2 keyboard port PS 2 mouse port Serial port VGA monitor port Gigabit LAN 1 and 2 ports 10 100 1000 Mbps a5 8 USB ports gt Expansion slot covers Rear system fan LAN LED indicators The LAN port features two LEDs that indicate the status of each port Leftt te Right nl Below table lists the LED states on the LAN ports Left Green Off LAN link is not established 82573V Yellow On LAN link is established 82541Pl Blinking Receive or transmit activity is detected Right N A Off 10 Mbps data rate is selected Yellow On 100 Mbps data rate is selected Green On 1000 Mbps data rate is selected Note The Intel 8257V NIC Network Interface Controller has a green in
40. en Note You must press F2 while the system is booting This key does not work during any other time There are several tabs on the setup screen corresponding to the six major BIOS menus e Main e Advanced e Security e Power e Boot e Exit The parameters on the screens shown in this User s Guide display default system values These values may not be the same as those in the system Note the following reminders when moving around the setup screen e Use the Left and Right arrow keys to move to the next page or to return to the previous screen e Use the Up and Down arrow keys to select an item e Use the and keys to select an option Note You can configure a parameter that is enclosed in square brackets Grayed out items have fixed settings and are not user configurable e Use the Tab key to select a field e Use the Enter key to display a submenu screen Note When a parameter is preceeded by a gt it means that a submenu screen is available 47 e Press F1 for General Help on using the BIOS setup e Press F10 to save changes and close the BIOS setup e Press Esc to close the BIOS setup In the descriptive table following each of the screen illustrations settings in boldface are the default and suggested parameter settings Note The BIOS screens shown in the following pages may vary depending on the system configuration 48 4 BIOS setup Main The Main menu displays basic and important information
41. er gives you instructions on how to set up the system Procedures on how to connect peripherals are also explained 17 Setting up the system Pre installation requirements Selecting a site Before unpacking and installing the system select a suitable site for the system for maximum efficiency Consider the following factors when choosing a site for the system e Near a grounded power outlet e Clean and dust free e Stable surface free from vibration e Well ventilated and away from sources of heat e Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package e Acer Altos G320 system e Acer Altos G320 accessory box e System keys If any of the above items are damaged or missing contact your dealer immediately Save the boxes and packing materials for future use 18 2 System setup Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system Note Consult the operating system manual for information on how to configure the network setup 19 Turning on the system After making sure that you have properly set up the system and connected all the required cables you can now power on the system To power on the system pre
42. ettings for USB devices USB Configuration USB 2 8 ti Select Iten Enter Select Submenu F9 Setup Defaults Fid Save and Exit Esc Previous Page USB 2 0 Enables the USB 2 0 controller Enable When set to Disable other USB options Disable will be grayed out 62 4 BIOS setup Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords MEO Security MUC S Supervisor Password Not Installed Sets supervisor User Passuord Not Installed password Set User Password Expansion Card Text lt Disable gt Chassis Intrusion lt Disable gt XD Technology lt Enable gt Select Screen ti Select Iten Enter Select Submenu F9 Setup Defaults F16 Save and Exit Esc Previous Page Supervisor Prevents unauthorized access to the Not Installed Password BIOS setup utility Installed User Password Secures the system against Not Installed unauthorized use Once you set this Installed password you have to type it whenever you boot the system User password is available only when a Supervisor password is set Set Supervisor Press Enter to change the Supervisor Password password Set User Press Enter to change the User Password password 63 Expansion N A Disable Card Text Enable Chassis Enables or disables the system to detect Enable Intrusion and report chassis intrusion events Disable XD Enables or disables the execute
43. feature can be used only on a RAID 1 logical drive to verify the data consistency between the mirrored physical drives When a data inconsistency is found the CU can either report and fix the inconsistency or report the inconsisteny only depending upon the parameter selected in the Adapter settings To start a consistency check 1 Under the Management menu select Check Consistency then press Enter 2 Use the space bar to select a logical drive Note A consistency check can only be perfomed in logical drives that supports RAID level 1 If you select a RAID 0 logical drive a check consistency cannot be performed message appears To deselect a logical drive press the space bar again 3 Press F10 4 Select Yes to start consistency check then press Enter 5 After the consistency check is completed press Esc to return to the previous menu When you press Esc while the check consistency is in progress the following options appear e Stop The CU stores the percentage of the check consistency already completed When you restart the check consistency it continues from the last percentage completed rather than from zero percent e Continue Check consistency continues normally e Abort The check consistency is completely aborted If you restart check consistency it begins at zero percent Troubleshooting 111 Problems and suggested solutions The following table describes possible problems you might encounter while
44. guration utility SATA RAID configuration utility SCSI RAID configuration utility Appendix B SATA RAID configuration Overview Features Configuring arrays RAID CU configuration utility Using the RAID CU Configuring arrays and logical drives Configuration guidelines Quick configuration Detailed configuration Initializing logical drives Rebuilding failed disks Checking data consistency Troubleshooting Problems and suggested solutions Appendix C SCSI RAID configuration Configuring the SCSI SCSI RAID HBA Using the SCSI HBA setup utility Using the MegaRAID configuration utility Index 92 92 92 93 95 95 97 100 100 102 102 103 104 107 109 110 111 111 113 115 115 117 119 1 System tour The Acer Altos G320 server is an entry level single processor general purpose system The system offers a new standard for flexible productivity ideal for small business or workgroup applications Features summary Listed below are the system s key features Processor e Single LGA775 socket supporting the following Intel processors e Pentium D processor e Pentium 4 processor e Celeron D processor e 256 KB 1 MB 2 MB or 2x1 MB L2 cache e 800 or 533 MHz FSB e Supports the following Intel technology e Intel Dual Core Architecture e Supports Intel Hyper Threading Technology e Supports Intel EM64T Extended Memory 64 Technology Chipset e Intel E7230 MCH Memory Controller Hub e Intel ICH
45. h the current array 106 Appendix B SATA RAID configuration The indicator for the selected drive changes from READY to ONLIN Alarray number drive number For example ONLIN A1 3 means disk drive 3 in array 1 3 Press Enter after you finish creating the current array 4 Press F10 to configure logical drives 5 Set the RAID level for the logical drive by highlighting RAID then press Enter A list of the available RAID levels for the current logical drive appears 6 Select a RAID level then press Enter Set the logical drive size by selecting Size then press Enter By default the logical drive size associates the available space in the array s with the current logical drive Set the stripe size After defining the current logical drive select Accept then press Enter 10 Save the configuration when the CU prompts you to do so 11 Initialize the logical drives Refer to Initializing logical drives on page 107 for detailed instructions 107 Initializing logical drives You can initialize the logical drives using batch initialization or individual initialization Batch initialization can simultaneously initialize up to 40 logical drives While individual initialization can initialize single logical drives only To initialize logical drives using the batch initialization method 1 Under the Management menu select Initialize 2 Use the space bar to select the logical drive The logical drive name is highlighted
46. in the BIOS setup is set to RAID mode See Start the RAID CU on page 104 for detailed instructions 2 Select a configuration method Choose from the following methods for configuring arrays and logical drives e Easy configuration e New configuration and view add configuration Easy configuration In Easy configuration the CU associates each hard drive with a single logical drive If logical drives have already been configured the CU does not change their configuration To create arrays using Easy configuration 1 Under the Management menu select Configure Easy Configuration then press Enter The Configuration menu appears 2 Use the arrow keys to select a specific drive then press the spacebar to associate the selected drive with the current array In the menu the selected drive s indicator will change from READY to ONLIN Alarray number drive number For example ONLIN A1 3 means disk drive 3 in array 1 3 Press Enter after you finish creating the current array 4 Press F10 to select the configurable arrays then press the spacebar to select the array The logical drive configuration screen appears The logical drive configuration screen displays the logical drive number RAID level logical drive size number of stripes in the physical array stripe size and state of the logical drive 10 11 12 105 Set the RAID level for the logical drive by highlighting RAID then press Enter A list of th
47. in yellow To de select the logical drive press the space bar again 3 Press F10 4 Select Yes then press Enter to begin initialization A graph displays the progress of the initialization until it is completed 5 After the initialization is completed press Esc to return to the previous menu When you press Ese while initialization is in progress the following options appear e Stop The CU stores the percentage of the initialization already completed When you restart initialization it continues from the last percentage completed rather than from zero percent e Continue Initialization continues normally e Abort Initialization is completely aborted If you restart initialization it begins at zero percent To initialize logical drives using the individual initialization method 1 Under the Management menu select Objects then Logical Drive 2 Select a logical drive if there is more than one configured then press Enter Select Initialize then press Enter Select Yes then press Enter to begin initialization A bar graph displays the initialization progress 108 Appendix B SATA RAID configuration 5 After the initialization is completed press Esc to return to the previous menu When you press Esc while initialization is in progress the options Stop Continue and Abort appears See previous section for detailed explanation 109 Rebuilding failed disks A manual rebuild is used to rebuild failed dri
48. ion that came with the device Cannot connect to a server e Make sure the network cable is securely attached to the correct connector at the system rear panel e Try a different network cable e Make sure you are using the correct and the current drivers e Make sure the driver is loaded and the protocls are bound 80 5 Troubleshooting Problems with the network Network status indicator does not light Do the following e Check the cabling and network equipment to make sure that all cables are properly connected e Reinstall the network drivers e Try another port or hub on the switch Diagnostics pass but the connection fails e Make sure the network cable is securely attached e Make sure you specify the correct frame type in the NET CFG file The controller stopped working when an adapter was installed e Make sure the cable is connected to the port from the onboard network controller e Make sure the other adapter supports shared interrupts and your OS supports shared interrupts e Try reseating the adapter The adapter stopped working without apparent cause e Try reseating the adapter first then try a different slot if necessary e The network files driver may be corrupt or deleted Delete and reinstall the drivers e Run the diagnostics 81 Network activity indicator does not light Do the following e Make sure the correct network drivers are loaded on the system e Network might be idle Try
49. meter values in the Advanced menu as any incorrect value may cause the system to malfunction Press Enter to enter the submenu screen of the parameters shown in the screen below Peripheral Configuration Drive Configuration Floppy Configuration Event Log Configuration Video Configuration Hardware Monitoring Chipset Configuration USB Configuration Setup Warning Setting items on this Screen to incorrect values may cause system to malfunction elect Screen ti Select Item Enter Select Submenu F9 Setup Defaults F16 Save and Exit Esc Previous Page 52 4 BIOS setup Boot Configuration The Boot Configuration submenu lets you specify the preferred settings for system bootup Boot Configuration Turns keyboard nunlock on or off Numlock CPU Fan Control lt Enable gt Sustem Fan Control lt Enable gt Lowest Fan Speed lt Slow gt Max CPUID Value Limit lt Disable gt Display Setup Pronpt lt On gt ti Select Iten Enter Select Submenu F9 Setup Defaults Fi Save and Exit Esc Previous Page Num Lock Activates the Numeric Lock function upon On booting Off CPU Fan Control Enables or disables the CPU fan control Enable function Disable System Fan Enables or disables the system fan control Enable Control function Disable Lowest Fan When set to Slow the fan will continue to Slow Speed run at a slow speed when system Off temperature is low When set to Off the fan will turn off when s
50. nal storage devices The system comes pre installed with a floppy drive and a DVD ora combo drive The empty 5 25 inch half height bays allow you to install additional drives such as another DVD drive or a tape drive To remove a 5 25 inch storage device 1 Observe the ESD precautions and pre installation procedures described on page 25 2 Disconnect the IDE power 1 and data 2 cables from the old drive 3 Push the lever in the direction of the unlock icon 3 then pull the drive out of the chassis 4 4 Observe the post installation instructions described on page 26 30 3 System upgrade To install a 5 25 inch storage device Note If you are installing a storage device on an empty 5 25 inch drive bay you must remove the blank plastic cover on the front bezel first 1 Observe the ESD precautions and pre installation procedures described on page 25 2 If you are installing a device on an empty 5 25 inch drive bay you must remove the bay cover first If not then go to step 3 To remove the bay cover Remove the two screws that secure the cover to the empty bay then detach the cover 3 Push the lever in the direction of the unlock icon 1 4 Install a new 5 25 inch drive into the bay 2 then push the lever in the direction of the lock icon 3 5 Connect the IDE data 4 and power 5 cables to the new drive 6 Observe the post installation instructions described on page 26 31
51. nies Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label Class B devices have an FCC logo or FCC IDE on the label Once the class of the device is determined refer to the following corresponding statement Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installa
52. ns The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system Not all error conditions are supported by the BIOS beep codes 1 2 or 3 Memory error 4 7or Fatal error indicating a possible serious system problem 9 11 8 Video error Troubleshooting BIOS POST error beep codes The following table lists the possible beep codes thay may occur while using the system and is followed by solutions to the situation 1 2 or 3 e Make sure the memory modules are properly seated on the DIMM slots e Make sure the memory modules comply with the system requirements e Make sure the memory modules have been populated according to the system requirements 4 7 9 11 85 Indicates a fatal error Consult your dealer or local Acer representative for assistance If beep codes are generated even when all PCI cards are absent consult your system manufacturer s technical support Check for a malfunctioning expansion card If beep codes are not generated when all expansion cards are absent one of the expansion cards is causing the malfunction Insert the cards back into the system booting the system between each card addition until the beeps occur again to reveal the malfunctioning card Make sure the video adapter is properly seated on the expansion slot If the video adapter is an integrated part of the mainboard the board may be faulty 86 5 Troubleshooting Appendix A
53. r account 2 Insert the EasyBUILD Management CD into the server s ODD The installation sequence will automatically be displayed 3 Select the option for ASM installation The installation wizard will be initialized 4 Follow all onscreen instructions to complete the installation For detailed instructions on installing ASM Console refer to the ASM User s manual To launch the program on the Windows taskbar click on the Start button point to Programs select Acer Server Management Suite then click ASM Console 92 Appendix A System management utility RAID configuration utility Caution Using the RAID configuration utility erases all data previously saved in the hard drives Make sure that you backup important files before starting the configuration process SATA RAID configuration utility The SATA RAID configuration utility allows you to configure and manage RAID arrays The configuration utility resides in the BIOS and is independent of the OS With the configuration utility you can e Select a configuration method for physical arrays and logical drives e Initialize logical drives e Rebuild failed drives e Check data consistency For detailed information on how to use this utility refer to Appendix B SATA RAID configuration on page 93 SCSI RAID configuration utility The SCSI RAID configuration utility allows you to change the default RAID configuration such as the system volume of your SCSI hard disk For
54. r maximum ranges see the documentation supplied with your video display monitor 4 Ifthe operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no disc in the optical drive 5 If the power indicator does light attempt to boot from a floppy diskette or from a disc 6 Turn on the system If the power indicator does not light see Power indicator does not light on page 76 Verifying proper operation of key system lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check if the FDD activity indicator lights briefly If not see FDD activity indicator does not light on page 76 Confirming loading of the OS Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the 76 5 Troubleshooting operating system prompt does not appear see No Characters Appear on Screen on page 82 Specific problems and corrective actions The following contains specific problems that may arise during the use of your server Possible solutions are listed for each problem Power indicator does not light Do the following e Make sure the power button on the front panel is turned on e Make sure the power cable is connected correctly e Make sure that the wall outlet
55. rd the protective processor cover Always replace the processor cover if the processor is removed from the socket Remove the CPU from its protective packaging Align the CPU with the socket making sure that the CPU s notched sides fit into the socket s pegs then insert the CPU into the socket 1 Close the load plate 2 then press the retainer lever down to lock the load plate in place 3 Installing the HSFD assembly 1 Apply thermal grease to the HSFD assembly Apply approximately 0 1 ml of the thermal grease compound on it s top side Install the HSFD assembly 36 3 System upgrade 1 Align the HSFD assembly with the CPU 1 2 Tighten the assembly s four screws to secure it to the mainboard 2 3 Connect the CPU fan cable to its mainboard connector Refer to Mainboard layout on page 11 for the location of the CPU fan connector 3 Observe the post installation instructions described on page 26 37 Upgrading the system memory This section includes instructions for removing and installing a memory module Altos G320 has four DDR2 533 667 DIMM slots Each slot supports 512 MB 1 GB or 2 GB memory modules The maximum memory capacity is 8 GB Memory module installation guidelines The minimum memory configuration is one DIMM installed in the DIMM 1A socket the socket closest to the the CPU sockets However for optimum performance and dual channel interleave operation a minimum of
56. remove first any previously installed DIMM from that socket Important Before removing any DIMM from the mainboard make sure to create a backup file of all important data 1 Observe the ESD precautions and pre installation instructions described on page 25 2 Locate the DIMM sockets on the mainboard Press the holding clips on both sides of the socket outward to release the DIMM 1 4 Gently pull the DIMM upward to remove it from the socket 2 Installing a DIMM 1 Observe the ESD precautions and pre installation instructions described on page 25 2 Locate the DIMM sockets on the mainboard Note For dual channel interleave operation a minimum of two DIMM modules must be installed and following the socket sequence DIMM 1A and 1B first then DIMM 2A and 2B 40 3 System upgrade 3 Open the clips on the socket 4 Align then insert the DIMM into the socket 1 5 Press the holding clips inward to lock the DIMM in place 2 Note The DIMM socket is slotted to ensure proper installation If you insert a DIMM but it does not fit easily into the socket you may have inserted it incorrectly Reverse the orientation of the DIMM and insert it again 6 Observe the post installation instructions described on page 26 To reconfigure the system memory The system automatically detects the amount of memory installed Run the BIOS setup to view the new value for total system memory and make a note of it 41 Installing
57. resume to Stay off Failure after a system shutdown that is due to Last state an interruption in AC power When set to Stay off the system remains off after power shutdown When set to Last state the system will return to active power state prior to shutdown When set to Power on the system will be turned on from a power failure Power on 65 Wake on LAN When set to Power on the system will Stay off from S5 resume from an S5 state if a PME Power on Power Management Event is asserted When set to Stay off the system will not resume from an S5 state if a PME is asserted 66 Boot 4 BIOS setup The Boot menu allows you to set the drive priority during system bootup It also displays information about the installed storage devices RENTE ez Boot SU Boot Nenu Type Boot Device Priority Hard Drive Order CD DVD RON Drive Order Renovable Drive Order Boot to Optical Devices Boot to Removable Devices Boot to Netuork USB Boot ZIP Enulation Type lt Floppy Drive lt CD DUD RON Drive gt lt Hard Disk Drive gt lt Ethernet gt lt 813168828AS gt lt ATAPI CD RONS2 gt lt Legacy Floppy gt lt Enable gt lt Enable gt lt Enable gt lt Disable gt lt F loppy gt Select Screen ti Select Iten Enter Select Submenu F9 Setup Defaults F16 Save and Exit Esc Previous Page Boot Menu N A Normal Type Advance Boot Device Specify the boot search sequence Varies Priority during the PO
58. s described on page 25 Warning The heat sink becomes very hot when the system is on NEVER touch the heat sink with any metal or with your hands 2 Disconnect the CPU fan cable from its mainboard connector Refer to Mainboard layout on page 11 for the location of the CPU fan connector 3 Loosen the four screws that hold the HSFD assembly to the mainboard 1 4 Pull the HSFD assembly away from the CPU 2 34 3 System upgrade 5 Place the HSFD assembly upside down on a flat surface Note Wipe off the thermal grease from both the HSFD assembly and CPU using an alcohol pad Removing the CPU 1 Push the socket retainer lever handle down and away from the socket to release it 1 Pull the lever to a fully open upright position 2 Lift the load plate 3 4 Pull out the CPU from the socket 4 Installing the CPU The mainboard has a 775 pin processor socket that support Intel Pentium D Pentium 4 or Celeron D processors 1 Observe the ESD precautions and pre installation instructions described on page 25 Locate the CPU socket on the mainboard Push the socket retainer lever handle down and away from the socket then pull the lever to a fully open upright position 4 Lift the load plate 35 Note Do not touch the socket contacts If a protective cover is installed on the load plate remove first before installing the processor If not then proceed to step 6 Note Do not disca
59. s are distorted or incorrect Check the following Are the brightness and contrast controls properly adjusted on the video monitor Refer to the documentation that came with the video monitor Are the video monitor s signal and power cables properly connected Is the video monitor working correctly when plugged into a different system System cooling fan do not rotate properly If the system cooling fan is not operating properly it is an indication of possible system component failure Check the following Is the power indicator lit If not see Power indicator does not light on page 76 Are any other front panel LEDs lit Have any of the fan motors stopped Use the server management subsystem to check the fan status Have your fans speeded up in response to an overheating situation Have your fans speeded up in response to a fan that has failed Is the fan s power connector properly connected to the mainboard Is the front panel board cable connected to both the mainboard s front panel board connector Are the power supply cables properly connected to the mainboard Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way 84 5 Troubleshooting BIOS POST error beep codes The following table lists the POST error beep codes Prior to system video initialization BIOS uses these beep codes to inform you of error conditio
60. sis intrusion connector 18 PCI slots 32 bit 33 MHz 3 3 V 19 PCI Express x4 slot with x1 throughput 20 PCI Express x8 slot with x4 throughput 21 PCI Express x8 slot 22 USB ports 23 Gigabit LAN 1 port RJ 45 Gigabit LAN 2 port RJ 45 24 VGA monitor port 25 Serial A port 26 PS 2 keyboard and mouse port 13 Jumper settings Maintenance mode jumper The J9H3 jumper is a 2 pin jumper blocks that is used to perform system maintenance mode options Maintenance mode Jumper J9H3 Clear Normal The table below lists each jumper option 1 2 Normal boot default Allows normal system operation If the jumper block is removed the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a disk This is typically used when the BIOS becomes corrupted 2 3 Config Maintenance Maintenance mode overrides incorrect BIOS settings 14 1 System tour Clear CMOS jumper The 2 pin jumper blocks in the J9G3 jumper are used to perform clearing of NVRAM and system BIOS recovery options CMOS Configuration Jumper J9G3 Clear Normal Off Recovery The table below lists each jumper option 1 2 Normal boot default Allows normal system operation 2 3 Clear CMOS NVRAM Clear of NVRAM following POST CMOS settings will be cleared in on the next reset 2 System setup This chapt
61. ss the power button on the front panel The system starts up and displays a welcome message on the monitor After that a series of POST power on self test messages appears The POST messages indicate if the system is running well or not Note If the system does not turn on or boot after pressing the power button go to the next section for the possible causes of the boot failure Aside from the POST messages you can determine if the system is in good condition by checking if the following occurred e Power indicator on the front panel lights up green e Num Lock Caps Lock and Scroll Lock indicators on the keyboard light up 20 2 System setup Power on problems If the system does not boot after you have applied power check the following factors that might have caused the boot failure e The external power cable may be loosely connected Check the power cable connection from the power source to the power cable socket on the rear panel Make sure that the cable is properly connected to the power source and to the power cable socket e No power comes from the grounded power outlet Have an electrician check your power outlet e Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing this task
62. ssigning 98 assigning RAID level 98 configuration guidelines 102 RAID configuration utility 100 exit 101 start 100 strategies 97 SATA drive 109 initializing 107 method 107 batch 107 individual 107 logical drive size 106 REBLD indicator 109 rebuilding group drives 109 individual drive 109 SCSI configuration 115 MegaRAID utility 117 assigning hot spare 117 creating RAID 1 117 initializing RAID volume 118 loading default 117 SCSI HBA utility 115 creating RAID 1 115 initializing RAID volume 116 loading default settings 115 using 115 setting up the system 17 pre installation requirements 17 size 106 logical drive 106 specification 3 additional media storage 4 chipset 3 graphic interface 4 VO ports 4 media storage 4 memory subsystem 3 networking 4 os 5 PCIVO 4 power supply 5 processor 3 SATA controller 4 SCSI controller 4 storage device 29 install 30 remove 29 stripe size 102 system management utility 90 Acer Server Manager ASM 90 RAID configuration utility 92 SATA scsi 92 system memory 40 reconfiguring 40 system upgrade 23 ESD precautions 25 installation precautions 25 post installation instructions 26 pre installation instructions 25 T troubleshooting 71 confirming loading of the OS 75 hardware diagnostic testing 75 POST error codes 84 problems 76 adapter stopped working 80 cannot connect to a server 79 cannot detect bootable drive cannot detect memory 79 cannot eject DVD CD tray 78 canno
63. stem using one of the methods below Soft boot reset to clear the system memory and reload the Ctrl Alt Del operating system Cold boot reset Turn the system power off and then on Power off on This clears system memory restarts POST reloads the operating system and halts power to all peripherals Problems following initial system installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see There is problem with the application software on page 81 74 5 Troubleshooting First steps checklist AC power available at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured Is the processor fully seated in the socket on the mainboard Are all standoffs in the proper location and not touching any components causing a potential short Are all expansion boards fully seated in their slots on the mainboard Are all jumper settings on the mainboard correct Are all jumper and switch settings on expansion boards and peripheral devices correct If applicable ensure that there are no conflicts for example two expansion boards sharing the same interrupt Are all peripheral devices installed correctly If the system has
64. sure the disc is unscratched e Make sure all cables are connected to the ODD Hard drives are not recognized e Make sure the drive is not disabled in the BIOS setup e Make sure the drive is connected correctly and the power cable is plugged to the power supply e Make sure the drive is compatible e Make sure that you have not exceeded the power budget for the server e If using SCSI drives verify that each SCSI ID numbers is unique on the SCSI bus Refer to the drive documentation for details on setting the SCSI ID for your drives e If using IDE drives verify that the master slave settings are set correctly Refer to the drive documentation for details on setting the master slave settings 79 e If using RAID configuration with SATA or SCSI drives make sure the RAID card is installed correctly Bootable CD drive is not detected Make sure the Boot settings in the BIOS setup utility is configured to allow the CD drive to be the first bootable device New memory modules installed are not detected Do the following e Make sure the memory modules are properly seated on the DIMM slots e Make sure the memory modules comply with the system requirements e Make sure the memory modules have been populated according to the system requirements External device connected to a USB connector does not work Do the following e Reduce the number of external devices connected to a USB hub e Refer to the documentat
65. t read DVD CD 78 controller stopped working DVD CD drive no light 77 FDD LED no light 76 HDD LED no light 77 HDD not recognized 78 initial system installation 73 LAN LED no light 80 network connection fails 80 no characters on screen 82 power indicator no light 76 RAID configuration utility system boot after installing PCI card 81 system fans do not rotate 83 resetting the system 73 verifying key system lights 75 turning off the system turning on the system 19 power on problems 20 V view add configuration 105
66. the left side panel Unlocking the front bezel Removing the front bezel Installing and removing storage devices Installing and removing a hard disk Upgrading the processor Removing the HSFD assembly Removing the CPU Installing the CPU Installing the HSFD assembly Upgrading the system memory OO O O WW Contents 10 11 13 13 14 15 17 17 18 19 20 21 23 25 25 25 26 27 27 28 28 29 31 33 33 34 34 35 37 viii Memory module installation guidelines Removing a DIMM Installing a DIMM Installing an expansion card 4 BIOS setup BIOS setup Entering BIOS setup Main Advanced Boot Configuration Peripheral Configuration Drive Configuration Floppy Configuration Event Log Configuration Video Configuration Hardware Monitoring Chipset Configuration USB Configuration Security Setting the Supervisor User password Power Boot Exit 5 Troubleshooting Troubleshooting Resetting the system Problems following initial system installation First steps checklist Hardware diagnostic testing Verifying proper operation of key system lights Specific problems and corrective actions BIOS POST error beep codes Troubleshooting BIOS POST error beep codes Appendix A System management utility Overview ASM System requirements System setup 37 39 39 41 43 45 46 48 51 52 53 54 56 57 58 59 60 61 62 63 64 66 68 71 73 73 73 74 75 75 76 84 84 87 89 90 90 91 RAID confi
67. tion If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the device and receiver e Connect the device into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified to comply with the Class A or Class B limits may be attached to this equipment Operation with noncertified peripherals is likely to result in interference to radio and TV reception Caution Changes or modifications not expressly approved by the manufacturer could void the user s authority which is granted by the Federal Communications Commission to operate this server Use conditions This part complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice
68. trl M to enter the MegaRAID configuration utility After a few seconds the Management menu appears Loading the RAID card default setting 1 Under the Management menu select Objects then select Adapter The current adapter settings appear 2 Select Factory Default then Yes to load the default settings 3 Press Ctrl Alt Del to reboot the server Creating a RAID 1 volume 1 After rebooting the server press Ctrl M to enter the MegaRAID Configuration screen The Management menu appears Select Configuration The Configuration menu appears Select New Configuration then select YES An array selection window displays the devices connected to the current controller 4 Use the arrow keys to select a specific drive then press the spacebar to associate the selected drive with the current array In the menu the selected drive s indicator will change from READY to ONLINE A array number drive number For example ONLINE A1 2 means disk drive 2 in array 1 Add two drives to the current array then press Enter 6 Press F10 to configure the logical drives The default RAID level for 2 disk drives is RAID 1 Select Accept to use the default setting then press Enter Press Enter again to end the array configuration Select YES to Save Configuration and press any key to return to the Configuration menu Assigning a hot spare disk 1 Under the Configuration menu select Add View Configuration 2 Use the arrow keys to select a
69. u lets you define the parameter settings related to the video adapter Video Configuration Primary Video Adaptor ti Select Iten Enter Select Submenu F9 Setup Defaults F18 Save and Exit Esc Previous Page Primary Video Select a parameter for the active Auto Adaptor video adapter when the system Ext PCIE Graphics boots PEG Ext PCI Graphics 59 Hardware Monitoring The Hardware Monitoring submenu displays the current speed status of the system fans temperature level of a specified component and voltage levels and status of the monitored voltage n Hardware Monitoring oo J 60 4 BIOS setup Chipset Configuration The Chipset Configuration submenu lets you set the memory interleave and node interleave settings specify settings that are related to the onboard controllers Chipset Configuration PCI Express Configuration PCI Latency Timer elect Screen ti Select Iten Enter Select Submenu F9 Setup Defaults F16 Save and Exit Esc Previous Page Memory Offers memory correction and memory Configuration timing adjustments It also provides information about the DIMMs installed in DIMM slots 1A 1B 2A and 2B PCI Express Specify settings that are related to the Configuration onboard controllers PCI Latency Set the latency timer for the PCI bus 32 64 Timer 96 128 160 192 224 248 61 USB Configuration The USB Configuration submenu lets you specify s
70. ves The CU allows manual rebuild for an individual drive or a group of drives The rebuilding of a group of drives is done through batch mode To rebuild a group of failed drives 1 Under the Management menu select Rebuild A device selection window displays In the window the failed drives indicators will display FAIL Use the arrow keys to select the drives to be rebuilt then press the spacebar to select the highlighted drives for rebuild Press F10 then select Yes at the confirmation prompt The selected drives indicators will change to REBLD After the rebuild is completed press Esc to return to the Management menu To rebuild an individual drive 1 Under the Management menu select Objects then Physical Drive Use the arrow keys to select a specific drive then press Enter Select the Rebuild option from the menu then respond to the confirmation prompt After the rebuild is completed press any key to display the previous menu Note If you have auto rebuild enabled in the BIOS the rebuild begins as soon as you enter the RAID CU If auto rebuild is disabled you have the option to rebuild by following the procedure in above section 110 Appendix B SATA RAID configuration Checking data consistency The Check Consistency feature verifies the correctness of the redundancy data in the selected logical drive and allows the CU to automatically correct any differences found in the data This
71. ves make sure that the master or slave settings are set correctly See your drive documentation for details on setting the master or slave settings e If using SCSI drives make sure that each SCSI ID number is unique on the SCSI bus See your drive documentation for details on setting the SCSI ID for your drives e If using a RAID configuration with SATA or SCSI drives make sure the RAID card is installed correctly HDD activity indicator does not light If you have installed one or more hard drives in the system do the following e Make sure the power and signal cables are connected correctly e If using SATA or SCSI drives check that relevant switches and jumpers on the hard drive and backplane board are set correctly ODD Optical disk drive activity indicator does not light Do the following e Make sure the power and signal cables are properly installed 78 5 Troubleshooting e Check that relevant switches and jumpers on the drive are set correctly e Check that drive is properly configured e Check that onboard IDE controller is enabled in the BIOS setup ODD tray cannot be ejected e Insert the tip of a paperclip into the small hole on the ODD drive Slowly pull the tray out from the drive until the tray is fully extended then remove the disc ODD drive cannot read a disc Do the following e Make sure you are using the correct type of disc e Make sure the disc is properly seated in the drive e Make
72. ximizing logical drive performance You can maximize logical drive performance by using striping Select striping configuration RAID 0 to attain this objective RAID 10 combines both striping and mirroring to provide high data transfer rates and data redundancy 98 Assigning RAID levels Appendix B SATA RAID configuration Only one RAID level can be assigned to each array The table below displays the drives required per RAID level 0 One Four 1 Two Two 10 Four Four The factors you need to consider when selecting a RAID level are listed in the table below 0 Data divided High data No fault Oneto No in blocks and throughput tolerance four distributed for large Data is lost if sequentially files a drive fails pure striping Note Use for non critical data that requires high performance 1 Data 100 percent More disk Two Yes duplicated on data space another disk redundancy required mirroring providing Reduces Note Use for fault usable disk read intensive tolerance space to the fault tolerant size of the systems smallest drive Reduced performance during rebuilds 10 Acombination of RAID 1 and RAID 0 Use for medium sized databases or any environment that requires a higher degree of fault tolerance and moderate to medium capacity Provides both high data transfer rates and complete data redundancy 99 More disk space required Reduces usable disk
73. ystem BIOS and discusses how to configure the system by changing the settings of the BIOS parameters 45 BIOS setup BIOS setup is a hardware configuration program built into the system s Basic Input Output System BIOS Since most systems are already properly configured and optimized there is no need to run this utility You will need to run this utility under the following conditions e When changing the system configuration e When a configuration error is detected by the system and you are prompted Run Setup message to make changes to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance e When redefining the communication ports to prevent any conflicts e When making changes to the Power Management configuration e When changing the password or making other changes to the security setup BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off Before you run BIOS setup make sure that you have saved all open files The system reboots immediately after you close the setup 46 4 BIOS setup Entering BIOS setup Power on the server to start the system POST process During bootup press F2 to enter the BIOS setup scre
74. ystem temperature is low 53 Max CPUID Value Limit Display Setup Prompt This should be enabled in order to boot Disable legacy operating systems that cannot Enable support CPUs with extended CPUID functions When this parameter is enabled you will On be prompted to press F2 to run BIOS Off during boot up Peripheral Configuration The Peripheral Configuration submenu lets you define the parameter settings for the system s serial and LAN ports Peripheral Configuration Serial Port PCI Express On board LAN lt Enable gt PCI On board LAN lt Enable gt ti Select Iten Enter Select Submenu F9 Setup Defaults F18 Save and Exit Esc Previous Page Serial Port Enables or disables the onboard serial Enable port Disable 54 4 BIOS setup PCI Express Enables or disables the PCI Express Enable On board LAN Gigabit Ethernet controller Disable PCI On board Enables or disables the onboard LAN Enable LAN device Disable Drive Configuration The Drive Configuration submenu lets you define the parameter settings related to the hard disk s Drive Configuration Use Automatic Mode ATAZIDE Mode lt Enhanced gt Configure SATA as lt IDE gt SHART lt Enable gt SATA Port 13168828AS 1688 CB SATA Port 1 Hot Installed SATA Port 2 Not Installed SATA Port 3 Hot Installed Primary Master ATAPI CD RONS2 ATAPI Primary Slave Hot Installed Hard Disk Pre Delay 8

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