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Acer 4720G User's Manual

1. Ly yy IL A AIDA E AA IL III Ur a a Ol M Ue II C Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in lt Fn gt lt F11 gt numeric mode The keys function as a Fa complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock When Scroll Lock is on the screen moves one line up lt Fn gt lt F12 gt or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on embedded Type numbers in a normal keypad manner Cursor control kevs on Hold lt Shift gt while using Hold lt Fn gt while using embedded keypad cursor control keys cursor control keys Main keyboard keys Hold lt Fn gt while typing Type the letters in a normal letters on embedded manner kevpad 14 Chapter 1 Windows Kevs The keyboard has one key that performs Windows specific functions
2. 1 Remove the two screws holding the optical bracket 2 Then remove the optical bracket from the optical disk drive Chapter 3 65 66 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not go Power System Check on page 69 on or stay on POST does not complete No beep or error Power On Self Test POST Error Message on codes are indicated page 72 Undetermined Problems on page 84 POST detects an error and displayed messages Error Message List on page 73 on screen Other symptoms i e LCD display problems or Power On Self Test POST Error Message on others page 72 Symptoms cannot be re created intermittent Use the customer reported symptoms and go to problems Power On Self Test POST Error Message on page 72 Intermittent Problems on page 83 Undetermined Problems on page 84 Chapter 4 67 Svstem Check Procedures External Disk
3. BT 00603 036 BT 00604 022 BT 00605 018 BT 00607 013 BT 00607 014 COMMON BOARD MODEM BOARD FOXCONN FX 22500 004 T60M951 00 BLUETOOTH MODULE T60H928 01 54 TAXV7 001 MINI PCI WIRELESS BOARD 802 11 A JKILGLNO1 001 B G MOW1 INTEL MM872612 MINI PCI WIRELESS BOARD 802 11 A JKI GLNO1 002 B G MOW2 INTEL MM872659 MINI PCI WIRELESS BOARD 802 11 A JKI GLNO1 003 B G ROW INTEL MM874511 MINI PCI WIRELESS BOARD 802 11 A KI GLNO1 004 B G JPN 88 Chapter 6 WIRELESS LAN BOARD 802 11BG KI GLNO1 005 INTEL 3945BG INTEL WIRELESS WIFI LINK 4965ANG IKI KDNO1 001 MOW1 MM 886224 INTEL WIRELESS WIFI LINK 4965ANG JKI KDNO1 002 MOW2 MM 886220 INTEL WIRELESS WIFI LINK 4965ANG JKI KDNO1 003 ROW MM 886434 INTEL WIRELESS WIFI LINK 4965ANG JKI KDNO1 004 JP MM 886437 POWER BOARD 65W 55 AK907 001 POWER BOARD 90W AUDIO BOARD 55 AK907 003 SWITCH BOARD 55 AK907 004 VGA CARD MSI NVIDIA NB8M SE VG 8MS06 001 128MB MXM W O HDCP PWR CORD V943B30001218008 27 A03V7 006 DANISH 3P PWR CORD ISR 1 8M 3PBLK 27 A50V7 002 FZ010008 038 PWR CORD V50CB3T30121800D TW 27 A99V7 002 110V 3P POWER CORD SWI 1 8M 3PBLACK 27 A99V7 004 FZ010008 011 POWER CORD IT 1 8M 3PBLACK 27 A99V 7 005 FZ010008 008 POWER CORD S A 1 8M 3BLACK 27 148V7 001 FZ010008 006 MN POWER CORD US 3PIN ROHS 27 TAXV7 001 POWER CORD EU 1 8M 3PBLACK 27 TATV7 001 FMO10008 010 POWER CORD UK 1 8M 3PBL
4. E EN EITC PO taz Poe Dial Manager E amm E E Show yt BIOS ROM ET AO LT a ness contraen g Po tea ater register un CMOS values E E Lmetesnengenes O O EE E OST Chapter 4 ECH o o Se gl fen HR AJA el a gt AN LO 5 A UJ T C OD O1 G1 O1 ajaj A oO o BR N 2 O Mm ju xii ffe dl fen ll fen dl jiem dl jiem mil jam xi SAh al UJ gt 5Ch OO Oo BIDNJoe T IT 5 66h 67h 68h 69h Ah 6Bh 6Ch 6Eh O 70h 72h 76h C ZEN 80h 81h 82h 83h 84h 85h 86h 87h N 88h 89h 8Ah 8Bh Chapter 4 2 1 2 3 2 2 3 1 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start optional Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode SMM area Display external L2 cache size Load custom defaults optional Display shadow area message Display possible high address for UMB recovery Display error messages
5. Pixel Arrangement R G B Vertical R G B Vertical R G B Vertical R G B Vertical Stripe Stripe Stripe Stripe Display Mode Normally White Normally White Normally White Normally White Typical White Luminance cd m 200 also called Brightness w fo E Response Time Optical Rise Time Fall 16 Time msec were CE RR RE Viewing Angle degree Horizontal Right Left Vertical Upper Lower Temperature Range C Operating Oto 50 O to 50 O to 50 O to 50 Storage shipping 25 to 60 25 to 60 25 to 60 25 to 60 LCD Inverter Vendor amp model name Darfon V189 301GP Chapter 1 37 38 AC Adapter Input rating Inlet 3p 19V 3 42A 65W w LED w o PFC universal Inlet 3p 19V 4 74A 90W w LED w PFC universal Maximum input AC current 3 42A 4 74A Inrush current 220A 115VAC 220A 230VAC Efficiency 82 min 115VAC input full load System Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole sy
6. CN16 CN17 CN21 CN22 CN28 CN31 CN27 U28 H VGA Connector S Video Connector Ethernet Controller BCM5787 LAN Transform RJ45 RJ11 Jack Modem Cable Connector USB Connector USB Connector 5 in 1 Card Reader Modem Card Connector SATA HDD Connector Consumer Infrared Receiver 13 14 15 16 17 18 19 20 21 22 23 U26 CN26 CN18 CN19 U22 CN20 U21 CN14 CN12 PJ1 CN15 DH LLTTNTNTENTIT FEI EIEN i Clock Generator Optical Disk Drive Connector DIMM Socket DIMM Socket North Bridge 965PM GM MXM Connector for selected models only CPU Socket Mini Card Socket Power Board Connector Battery Connector Fan Connector Chapter 1 Vour Acer Notebook tour After knowing vour computer features let us show vou around vour new Aspire computer Front View nn 1 Built in camera 0 3 megapixel web camera for video communication 2 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 3 Speaker Left and right speakers deliver stereo audio output Chapter 1 Wireless communication button indicator Enables disables the wireless function Indicates the status of wireless LAN communication kg Kevboard For entering data into vour computer Touchpad Touch sensitive pointing device which functions like a computer mouse 4 way scroll button To scroll up down left and right The left and right
7. Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1 Remove the ten screws fastening the lower case assembly to the upper case assembly 2 Turn the notebook over and remove the three screws fastening the switch board 3 Remove the switch board from the main unit 4 Remove the ten screws fastening the upper case assembly to the lower case assembly 5 Disconnect the touchpad speaker and bluetooth cables 6 Gently lift off the upper case assembly from the lower case assembly Disassembling the Lower Case Assembly Removing the Main Board 1 Remove the two screws fastening the main board to the lower case 2 Disconnect both ends of the audio board FFC cable as shown 3 Remove the main board 60 Chapter 3 Removing the Audio Board 4 Remove the screw fastening the audio board 5 Remove the audio board Disassembling the Upper Case Assembly Removing the Bluetooth Module 1 Remove the two screws fastening the Bluetooth module 2 Disconnect the Bluetooth cable to remove the Bluetooth module Removing the Speakers 3 Remove the three screws fastening the speakers 4 Remove the speakers Chapter 3 61 Removing the Touchpad Cable 5 Disconnect the touchpad FFC cable from the touchpad module as shown Disassembling the Main Board Removing the Power Board 1 Remove the two screws fastening the power board 2 Remove the power board R
8. Power System Check on page 69 Battery pack Power adapter Hard drive 8 battery connection board System board Power source battery pack and power adapter See Power System Check on page 69 Battery pack Power adapter Hard drive 8 battery connection board System board Power source battery pack and power adapter See Power System Check on page 69 Hold and press the power switch for more than 4 seconds System board Chapter 4 Power Related Symptoms Batterv can t be charged See Check the Batterv Pack on page 71 Batterv pack Svstem board PCMCIA Related Symptoms Svstem cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from Enter BIOS Setup Utility to execute Load Default Settings then actual size reboot system DIMM System board Speaker Related Symptoms In Windows multimedia programs no sound Audio driver comes from the computer Speaker System board Internal speakers make noise or emit no sound Speaker System board Power Management Related Symptoms The system will not enter hibernation See Save to Disk S4 on page 38 Keyboard if control is from the keyboard Hard disk drive System board The system doesnt enter hibernation mode and Press Fn Fa and see if the computer enters hibernation mode four short beeps
9. 4 gt Loads default boot sequence Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect vour computer from unauthorized use Information Main Security Item Specific Help Exit Discarding Changes Exit System Setup and save your changes to Load Setup Defaults CMOS Discard Changes Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Defaults Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 49 BIOS Flash Utilitv 50 The BIOS flash memorv update is required for the following conditions Q New versions of system programs O New features or options O Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adapter power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Follow the s
10. BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memorv tvpe Initialize Memorv size Shadow Boot Block Svstem memorv test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment 79 Index of Symptom to FRU Error Message 80 LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator incorrectly remains off or on but system Reconnect the inverter board runs correctly Power Related Symptoms Power shuts down during operation The system doesn t power on The system doesn t power off Inverter board System board Power source battery pack and power adapter See
11. D fr _ Re Le mt h lt k mma Audio Codec ALC 268 Audio Board Connector Microphone Connector Speaker Connector Bluetooth Connector Kevboard Connector Touchpad Connector 85 Bottom View CN10 CN11 CN13 U20 CN16 CN17 O oa PS Go N A CN21 CN22 CN28 10 CN31 11 CN27 12 U28 N 86 7 El ap sz 1 S Ae VGA Connector S Video Connector Ethernet Controller BCM5787 LAN Transform RJ45 RJ11 Jack Modem Cable Connector USB Connector USB Connector 5 in 1 Card Reader Modem Card Connector SATA HDD Connector Consumer Infrared Receiver 13 14 15 16 17 18 19 20 21 22 23 EL 1141546641644 AU t l U26 CN26 CN18 CN19 U22 CN20 U21 CN14 CN12 PJ1 CN15 Clock Generator Optical Disk Drive Connector DIMM Socket DIMM Socket North Bridge 965PM GM MXM Connector for selected models oniv CPU Socket Mini Card Socket Power Board Connector Batterv Connector Fan Connector Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 4720G 4720Z 4720 4320 series Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change i
12. Devices Securitv Power Boot and Exit 40 Follow these instructions U DB B BB To choose a menu use the cursor left right keys EIE1 To choose an option use the cursor up down keys ll To change an option format press or A plus sign indicates the item has sub items Press to expand this item Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing You can also press rd to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 Information Information Main Securitv Boot Exit CPU Type Intel R Pentium R Dual CPU T2310 1 46GHz CPU Speed 1460 MHz IDE1 Model Name Hitachi HTS541616J9SA00 IDE1 Serial Number XXXXXXXXXXXXXXXXXXXXXX ATAPI Model Name Optiarc DVD RW AD 7530A System BIOS Version v1 3701 VGA BIOS Version SantaRosa 1436 Serial Number XXXXXXXXXXXXXXXXXXXXXX Asset Tag Number Produce Name Manufacturer Name Acer UUID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX NOTE The system information is subject to different models UUID Number Thi
13. Windows key Ki Application kev 5 Chapter 1 Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of function Ze lt D gt Displays the desktop CH lt E gt Opens the Windows Explore As lt F gt Opens the Search All Files dialog box Ze lt G gt Cycles through Sidebar gadgets lt L gt Locks your computer if you are connected to a network domain or switch users if you re not connected to a network domain ap lt F1 gt Opens Help and Support Ze lt M gt Minimizes all windows Ze lt R gt Opens the Run dialog box CH lt T gt Cycles through programs no the taskbar a lt U gt Opens Ease of Access Center Ze lt X gt Opens Windows Mobility Center E lt Break gt Displays the System Properties dialog box Ze lt Shift gt lt M gt Restores the minimized windows to the desktop Ze lt Tab gt Activates next taskbar button Ze lt Space Bar gt Brings all gadgets to the front and select Windows Sidebar lt Ctrl gt Cj lt F gt Searchs for computers if you are on a network lt Ctrl gt E lt Tab gt Uses the arrow keys to cycle through programs on the taskbar by using Window Flip 3 D This key has the same effect as clicking the right mouse button it opens the application s context menu 15 Hot Kevs The computer emplovs
14. a display device e g external monitor LCD projector Connects to a television or display device with S video input Connects to IEEE 1394 devices Connects to an Ethernet 10 100 1000 based network for selected models Connects to a phone line Connect to USB 2 0 devices e g USB mouse USB camera Accepts one Express Card 54mm or 34mm types Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Right View Optical drive Internal optical drive accepts CDs or DVDs slot load or trav load depending on model Optical disk access Lights up when the optical drive is active indicator Optical drive eject Ejects the optical disk from the drive button Emergency eject hole Ejects the optical drive trav when the computer is turned off 5 l 2 USB 2 0 ports Connect to USB 2 0 devices e g USB e mouse USB camera DC in jack Connects to an AC adapter Kensington lock slot Connects to a Kensington compatible computer security lock Rear view 1 Ventilation slot Enable the computer to stay cool even after prolonged use 10 Chapter 1 Base view Batterv bav Houses the computer s batterv pack Batterv lock Locks the batterv in position Batterv release latch Releases the batterv for removal 4 Ventilation slots and Enable the computer to stay cool even after prolonged use cooling fan Note Do not cover or obstruct the openi
15. buttons function like the left and right mouse buttons A buttons left and SS PE Microphone O Microphone JInternalmicrophone for sound recording microphone for sound Internal microphone for sound recording Also called Liquid Crvstal Displav LCD displavs computer output WWW E mail User Buttons to launch your internet browser e programmable buttons mail reader or a specified application Turns the Ma on and off Empowering button INI the Empowering Technologv toolbar Bluetooth communication button indicator Power indicator Battery indicator Infrared port Line in jack Microphone in jack Enables disables the Bluetooth function Indicates the status of Bluetooth Communication Comfortable support area for your hands when you use the computer Indicates the computer s power status Indicates the computer s battery status Interfaces with infrared devices e g infrared printer and IR aware computer Accepts audio line in devices e g audio CD player stereo walkman Accepts input from external microphones Chapter 1 Headphones speaker Connects to audio line out devices e g line out jack with S PDIF speakers headphones Left View Chapter 1 External displav VGA port S video TV out NTSC PAL port 4 pin IEEE 1394 port Ethernet RJ 45 Modem RJ 11 port 2 USB 2 0 ports Express Card slot 5 in 1 card reader Connects to
16. can be mounted as a file system when plugged into the system O Optical drive devices includes any kind of CD ROM or DVD ROM drives QA Floppy disk drives 3 5 inch disks only Interfaces includes serial ports parallel port infrared IR and Bluetooth To activate Acer eLock Management a password must be set first Once set you can apply locks to any of the devices Lock s will immediately be set without any reboot necessary and will remain locked after rebooting until unlocked NOTE If you lose your password there is no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center Be sure to remember or write down your password Empowenng Technology Acer eLock Management Device Mame Locked Unlocked Removable Storage Devices Optical Drive Devices Floppy Drive Devices Removable Storage Devices e g USB flash HDD 1394 HDD card reader Chapter 1 25 Acer eRecoverv Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer The Acer eRecovery Management utility occupies space in a hidden partition on your system s HDD User created backups are stored on D drive Acer eRecovery Management provides you with O Password protection O Recovery of applications and drivers Q Image data backup O Backup to HDD set recovery point O Back up to CD DVD Q Image data recov
17. every minute S Touchpad Kevboard Hard disk connection board Hard disk drive Svstem board The svstem doesn t enter standbv mode after See Save to Disk S4 on page 38 closing the LCD LCD cover switch Svstem board The svstem doesn t resume from hibernation See Save to Disk S4 on page 38 mode Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode ISee Save to Disk S4 on page 38 after opening the LCD LCD cover switch System board Chapter 4 81 82 Power Management Related Symptoms Battery fuel gauge in Windows doesn t go higher than 90 System hangs intermittently Peripheral Related Symptoms System configuration does not match the installed devices External display does not work correctly USB does not work correctly Print problems Serial or parallel port device problems Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Touchpad does not work Modem Related Symptoms Internal modem does not work correctly Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack System board Reconnect hard disk CD ROM drives Hard disk connection board System board Enter BIOS Setup Utility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives Press Fn F5 L
18. memory size 1MB Video Memory Shows the Video memory size A Quiet Boot Determines if Customer Logo will be displayed or Option Enabled or Disabled not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Power On display Auto During power process the system will Option Auto or Both detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network Boot Enables disables the system boot from LAN Option Enabled or Disabled remote server F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled NOTE The Boot device change is only for one time change In other words the next time system reboot the boot device sequence will be the same as the one defined in the BIOS setup Boot menu D2D Recovery Enables disables D2D Recovery function The JOption Enabled or Disabled function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults NOTE The sub items under each device will not be shown if the dev
19. or Intel PRO Wireless 3945BG network connection dual band 802 11b g Wi Fi CERTIFIED solution supporting Acer SignalUp wireless technology Core logic Intel 965PM 965GM ICH8M north bridge south bridge Up to 2GB of DDR2 677 MHz memory upgradeable to 4GB using two soDIMM modules dual channel support Display and graphics Chapter 1 U b DO DO D O 14 1 WXGA TFT LCD up to and including 1280 x 800 pixel resolution 200 nit brightness 16 ms response time Simultaneous multi window viewing via Acer Vista M support Dual independent display 16 7 million colors Mobile Intel GM965 Express chipset with integrated 3D graphics featuring Intel Graphic Media Accelerator GMA X3100 with up to 358 MB of Intel Dynamic Video Memory Technology 4 0 8MB of dedicated GDDR2 VRAM up to 350 MB of shared system memory supporting Microsoft DirectX 9 and DirectX 10 for selected models or NVIDIA GeForce 8400M SE with up to 1024 MB of TurboCache 128 256 MB of dedicated GDDR2 VRAM 896 768 MB of share system memory supporting NVIDIA PureVideo technology WMV HD High Definition MPEG 2 hardware acceleration Microsoft DirectX 9 DirectX 10 OpenEXR High Dynamic Range HDR technology and PCI Express for selected models EL E ER E Audio O O E E E E MPEG 2 DVD hardware assisted capabilitv acceleration full decode for selected models WMV9 VC 1 and H 264 AVC support acceleratio
20. utilitv either click on the Acer eNet Management icon on vour notebook or start the program from the Start menu You also have the option to set Acer eNet Management to start automaticallv when vou boot up vour PC Acer eNet Management automaticallv detects the best settings for a new location while offering vou the freedom to manuallv adjust the settings to match vour needs Empowernng Technology Current Profile WLAN Connected Di Wi Fi in Range 2 WI FI Network s Wi Fi Network HG2414 Y aai 80 Connection speed 11 Mbps LAN Disconnected YM pe pronto manager Y settings Acer eNet Management can save network settings for a location to a profile and automatically switch to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and DNS settings wireless AP details etc as well as default printer settings Security and safety concerns mean that Acer eNet Management does not store username and password information Chapter 1 19 Empowenng Technology G Acer eNet Management Profile Manager Auto Edit hename Acer ePower Management Ei Acer ePower Management features a straightforward user interface To launch it select Acer ePower Management from the Empowering Technology interface AC Mode Adapter mode The default setting is Maximum Performance You can adjust CPU speed LCD brightness and other se
21. various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed Chapter 1 Chapter 1 Svstem VRAM and VBIOS Options tee L IT LAN Interface Chipset BroadCom BCM5787M Supports LAN protocol 10 100 1000 Ethernet Giga LAN LAN connector tvpe RJ45 LAN connector location Left side Features S5 Wake on LAN support compliant with ACPI 2 0 PCI E interface LAN controller LDCM support Modem Interface Data modem data baud rate bps 56K Supports modem protocol V 90 V 92 Modem connector type RJ11 Modem connector location Right side 33 Bluetooth Interface Chipset FOXCONN T60H928 01 Bluetooth miniUSB module Data throughput 723 bps full speed data rate Protocol Bluetooth 2 0 EDR Interface USB 1 1 Connector type USB Wireless Module 802 11b g 802 11a b g 802 11a g n Hard Disk Drive Interface Vendor amp Seagate 40G ST9402112A Seagate ST96812A TOSHIBA MK8025GAS Model Name Toshiba MK4025GAS Seagate ST960821A HITACHI HTS421280H9AT00 Hitachi HTS421240H9AT00 Toshiba MK6025GAS SEAGATE ST9808210A WD WD400UE 22HCTO HGST HTS541260H9AT00 SEAGATE ST98823A Samsung M40MP0402H WD WD600UE 22HCTO TOSHIBA MK8026GAX HGST HTS541280H9AT00 WD WD800UE 22HCTO Capacity MB 40000 60000 80000 i Bytes per sector Data heads 3 for Hitachi and Seagate 4 for Hitachi 4 for Toshiba 3 for Seagate Drive Format Spindle speed 4200 RPM 4200 RPM 4200
22. 1P LF W O BEZEL OPTICAL BRACKET 33 AHS07 002 DVD SUPER MULTI BEZEL 42 AGWOT 003 80GB HGST 2 5 5400RPM SATA HTS541680J9SA00 SURUGA B LF F W C70P 120GB HGST 2 5 5400RPM SATA HTS541612J9SA00 SURUGA B LF F W C70P HDD SATA 120G 5400RPM SEAGATE JKH 12001 031 ST9120822AS SATA 8MB LF 3 ALD 120GB TOSHIBA 2 5 5400rpm 120GB KH 12004 006 MK1237GSX Gemini BS SATA LF F W DL130J HDD WD 2 5 5400RPM 120GB WD1200BEVS 22RSTO ML80 SATA LF F W 04 01G04 160G SEAGATE 2 5 5400RPM ST9160821AS VENUS SATA LF FW 3 ALA 160GB HGST 2 5 5400RPM SATA HTS541616J9SA00 SURUGA B LF F W C70P 160GB TOSHIBA 2 5 5400rpm 160GB MK1637GSX Gemini BS SATA LF F W DLO30J 160GB WD 2 5 5400rpm 160GB WD1600BEVS 22RSTO ML80 SATA LF F W 04 01G04 HDD WD 2 5 5400RPM 80GB WD800BEVS 22RSTO ML80 SATA LF F W 04 01G04 HDD SATA 80G 5400RPM SEAGATE KH 08001 030 ST980811AS SATA 8MB LF 3 ALD HDD SATA 80G 5400RPM TOSHIBA KH 08004 010 MK8037GSX Gemini BS SATA LF F KH 08007 021 KH 12007 010 KH 12008 018 KH 16001 026 KH 16007 011 KH 16004 001 KH 16008 019 KH 08008 033 W DL230J Chapter 6 HDD BRACKET ASSV 33 AHS07 003 KEYBOARD KEYBOARD 14_15KB FV2 88KS WHITE US INTERNATIONAL KEYBOARD 14_15KB FV2 88KS WHITE TRADITIONAL CHINESE KEYBOARD 14_15KB FV2 89KS WHITE GREEK KEYBOARD 14_15KB FV2 88KS WHITE THAILAND KEYBOARD 14_15KB FV2 89KS WHITE SLO CRO KEYBOARD 14_15KB FV2 89KS
23. ACK 27 TATV7 003 FP010008 013 MODEM CABLE 50 AHS07 001 FFC CABLE AUDIO TO MB 50 AHS07 002 FFC CABLE SWITCH TO MB i on OH gt A de O N o O N al O I O N O OO Chapter 6 CASE COVER BRACKET ASSEMBLV MIDDLE COVER 42 AHS07 001 UPPER CASE ASSY W SPEAKER 60 AK907 001 BLUETOOTH CABLE TP FFC TP LOWER CASE ASSY W RUBBER 60 AHS07 002 BASE DOOR W RUBBER 42 AHS07 002 MINI DOOR ASSY 42 AHS07 003 DUMMY EXPRESS CARD DUMMY 4 IN 1 CARD 42 1G607 005 CPU Intel Core2Dual T7100 PGA 1 8G KC 71001 DTP 2M 800 SLA4A CPU Intel Core2Dual T7300 PGA 2 0G KC 73001 DTP 4M 800 SLA45 CPU Intel Core2Dual T7500 PGA 2 2G 4M 800 SLA44 CPU PROCESSOR KC 75001 DTP COMBO MODULE DVD CDRW COMBO MODULE 6M AHSO7 001 DVD CDRW COMBO DRIVE 24X SONY IKO 0240E 005 CRX880A LF W O BEZEL DVD CDRW COMBO DRIVE 24X HLDS IKO 0240D 005 GCC T10N PATA LF W O BEZEL OPTICAL BRACKET 33 AHS07 002 EE DVD CDRW COMBO BEZEL 42 AHS07 004 90 Chapter 6 fu 4 d m wh a Ji PH TA i lu 2 a Mi i H d l VW Ha La d vi pre a 1 3 l me na De A A g DVD RW DRIVE DVD RW SUPER MULTI MODULE 6M AHSO7 002 DVD SUPER MULTI TRAY IN HLDS KU 0080D 027 GSA T20N LF W O BEZEL DVD SUPER MULTI DRIVE KU 00807 051 PANASONIC UJ 850UAA1 A VISTA FW DVD SUPER MULTI DRIVE SONY AD KU 0080E 002 7530A VISTA TRAY IN DVD SUPER MULTI TRAY IN PHILIPS KU 00809 010 DS 8A
24. Acer Crystal Eve webcam supporting Acer gt PrimaLite technology gt Optional Acer Xpress VolP phone WLAN Intel PRO Wireless 3945ABG network connection dual band tri mode 802 11a b g Wi Fi CERTIFIED solution supporting Acer SignalUp wireless technology for selected models or Intel PRO Wireless 3945BG network connection dual mode 802 11b g Wi Fi CERTIFIED solution supporting Acer SignalUp wireless technology for selected models WPAN Bluetooth 2 0 EDR Enhanced Data Rate LAN Gigabit Ethernet supporting ASF Alert Standard Format 2 0 Wake on LAN ready Modem 56K V 92 modem with PTT approval Wake on Ring ready Express Card slot 5 in 1 card reader SD MMC MS MS PRO xD Four USB 2 0 ports IEEE 1394 port Chapter 1 Environment Chapter 1 CG E BE E E E EL H U Consumer infrared CIR port External displav VGA port S video TV out NTSC PAL port Headphones speaker line out port with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Temperature gt Operating 5 C to 35 C gt Non operating 20 C to 65 C Humidity non condensing gt Operating 20 80 Non operating 20 80 Svstem Block Diagram NESTOS SYSTEM BLOCK DIAGRAM Y5 14 318MHZ CPU Thermal Sensor Merom CPU Clock Generator SLG8SP512T U26 479 Pin uFCPGA U21 U5 FSB 667 800 Mhz Sege Intel NB DDRII ype Cr
25. Aspire 4720G 4720Z 4720 4320 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision Historv Please refer to the table below for the updates made on Aspire 4720G 47207 4720 4320 service guide Copvright Copyright O 2007 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark
26. BGA socket CPU core voltage 0 9 1 1125V CPU Fan True Value Table CI EN w ETA BIOS EE L Supported protocols ACPI 2 0 3 0 PCI 2 2 System HDD Password Security Control INT 15 Extensions PnP BIOS 1 0a SMBIOS 2 3 Simple Boot Flag 1 0 Boot Block PCI Bus Power Management Interface Specification USB1 1 2 0 IEEE 1394 1 0 USB 1394 CD ROM Boot Up support PC Card 95 PCMCIA 3 0 Compliant Device Acer WMI Acer LED Acer VRAM Acer MDA 2007 requirements WfM 2 0 PXE Preboot Execution Environment BIS 1 0 Boot Integrity Service Application Program Interface BIOS password control Set by setup manual NOTE If you need to check PXE version press F2 to enter BIOS then enable boot from LAN function After that power off the system and remove the HDD Last reboot the laptop Then you will see PXE version displaying on the screen Second Level Cache 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back Chapter 1 31 Svstem Memorv Memorv controller Built in Intel PM965 Memory size OMB no on board memory Supports memory size per socket 2GB Supports maximum memory size 4GB by two 1024MB SO DIMM module Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations NOTE Above table lists some system memory configurations You may combine DIMMs with
27. CD CRT Both display switching System board System board Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Reconnect the keyboard cable Keyboard System board Reconnect touchpad cable Touchpad board System board Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 84 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Chapter 4 83 Undetermined Problems 84 The diagnostic problems does not identifv which adapter or de
28. Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non MCD IDE controllers Detect and install external parallel ports Initialize PC compatible PnP ISA devices Re initialize onboard I O ports Configure Motherboard Configurable Devices optional Initialize BIOS Area Enable Non Maskable Interrupts NMIs Initialize Extended BIOS Data Area Test and initialize PS 2 mouse T7 EE C TEEN C ES E mts sw Pa MPA fr malo essa boards ml LEE sw ag ES segmentragiter CS ppt Prooossortabie a ae beeps on checksum failure Check for SMART drive optional for SMART drive Check for SMART drive optional OO C e Power management on ing optional Pen nae haar ment Pen een number of ATA and SOS aves mamen o ml Deieren ml Lenert ml se apar O E O EXCITA CI E EN COn En E ml ET remate eo optional re password opina Fear pana checkers Lernen ES O CEET ICO E ALTE Pan trae POST Emo Manager PEM II EA ET C TEA Pon Mitac stor enormes C PP OMS optional K iia nt docking option E Y TA COS Eeer Chapter 4 D2h Chapter 4 Initialize the chipset Initialize the bridge Initialize the CPU Initialize the svstem timer Initialize svstem I O Check force recoverv boot Checksum BIOS ROM Go to
29. D LCD 14 1 IN WXGA LPL LP141WX TLA1 16MS LCD 14 1 WXGA AU B141EW04 V3 LF NONE GLARE 200NITS 16MS LCD 14 1 IN SAMSUNG WXGA LTN141W3 L01 0 16MS 200NITS INVERTER BOARD LCD CABLE W O CCD LCD COVER ASSY W MIC W ANTENNA 57 1G607 001 57 1G607 002 6M AKDO7 001 LK 14105 018 19 AGWO7 001 50 AJNO7 001 60 AHS07 003 60 AJNO7 001 33 AHS07 004 33 AHS07 005 6M AKDO7 002 LK 14108 006 LK 14105 019 LK 14106 010 19 AGWO7 001 50 AJNO7 001 60 AHS07 003 95 LCD BEZEL ASSY W O CCD 60 AJNO7 001 LCD BRACKET W HINGE L 33 AHS07 004 LCD BRACKET W HINGE R 33 AHS07 005 MAINBOARD MAINBOARD 960GML UMA W CARD READRE EXPRESS CARD W O CPU MOMERY MAINBOARD 965GM UMA W CARD READRE EXPRESS CARD W O CPU MOMERY MAINBOARD 965PM DISCRETE W CARD READRE EXPRESS CARD W O CPU MOMERY Memory HYNIX SO DIMM DDRII 667 KN 1GB0G 006 1GB HYMP512564CP8 Y5 LF MEMORY 512MB DDR II 667 HYNIX KN 5120G 019 HYMP564S64CP6 Y5 LF 08UM SO DIMM DDRII667 512MB KN 51203 032 NT512T64UH8BOFN 37C MB AKDO6 001 MB AKD06 002 MB AKD06 003 0 09U NANYA SO DIMM DDRII667 SAMSUNG 512MB IKN 5120B 023 M470T6554EZ3 CE6 LF 1GB NANVA DDRII 667 1GB KN 1GB03 014 NT1GT64U8HBOBN 3C 0 09U 1GB SAMSUNG DDRII 667 1GB KN 1GB0B 011 M470T2953EZ3 CE6 LF HEATSINK MN THERMAL MODULE UMA 60 AK907 002 MW THERMAL MODULE DISCRETE 60 AK907 003 tower case russe araso OOOO Base Do
30. Only when the supervisor password was set then user password can be set Set Hard Disk Password Press Enter to set the hard disk password When set this password protects the internal hard disk from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Password on boot Defines whether a password is required or not Disabled or Enabled while the events defined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Setting a Password Follow these steps as you set the supervisor user or hard disk password 1 Use the y and gj keys to highlight the Set Supervisor Password parameter and press the key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceed 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press After s
31. RPM RPM Performance Specifications 2048KB 8192KB 8192KB ATA ATAPI 6 ATA 6 ATA ATAPI 6 ATA 6 ATA ATA 6 ATA 6 Max media 372 350 350 transfer rate disk buffer Mbytes s Data transfer 100 MB Sec 100 MB Sec 100 MB Sec rate Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 host buffer Mbytes s DC Power Requirements Voltage 5V DC 5 5V DC 5 5V DC 5 tolerance Chapter 1 DVD Dual Interface Vendor model name LITEON SOSW 833S PIONEER DVR K16RA Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbvtes sec Max 10 8Mbvtes sec Buffer Memorv 2MB Enhanced IDE ATAPI compatible Applicable disc format Support disc formats 1 Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Text Reads data in Photo CD single and Multi session Reads standard CD DA Reads and writes CD R discs Reads and writes CD RW discs Reads and writes in each DVD R RW Ver 1 1 Reads data in each DVD ROM and DVD R Ver 2 0 for Authoring Reads and writes in each DVD R Ver 2 0 for general DVD RW and DVD R RW Ver1 1 Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface DMA channel 1 Supports PnP IRQ IRQ10 IRQ11 USB Port Chipset Integr
32. V2 88KS KB INTOO 052 WHITE KOREAN KEYBOARD 14_15KB FV2 89KS KB INTOO 050 WHITE NORWEGIAN LCD MODULE ASSY 14 1 IN WXGAG W ANTENNA W 0 3M CCD 6M AK907 001 LCD 14 1 WXGA AU B141EW04 V4 LF GLARE 200NITS 16MS LK 14105 018 INVERTER BOARD 19 AGWO7 001 LCD CABLE FOR CCD 50 AHS07 004 LCD COVER ASSY W MIC W ANTENNA 60 AHS07 003 LCD BEZEL ASSY FOR CCD 60 AHS07 004 LCD BRACKET W HINGE L 33 AHS07 004 Chapter 6 93 LCD BRACKET W HINGE R 33 AHS07 005 CCD MODULE 0 3M BISON 57 1G607 001 CCD MODULE 0 3M SUYIN 57 1G607 002 LCD MODULE ASSY 14 1 IN WXGA WI 6M AK907 002 ANTENNA W 0 3M CCD LCD 14 1 IN WXGA LPL LP141WX1 LK 14108 006 TLA1 16MS LCD 14 1 WXGA AU B141EW04 V3 LF JLK 14105 019 NONE GLARE 200NITS 16MS LCD 14 1 IN SAMSUNG WXGA LK 14106 010 LTN141W3 L01 0 16MS 200NITS INVERTER BOARD 19 AGWO7 001 LCD CABLE FOR CCD 50 AHS07 004 LCD COVER ASSY W MIC W 60 AHS07 003 ANTENNA LCD BEZEL ASSY FOR CCD 60 AHS07 004 LCD BRACKET W HINGE L 33 AHS07 004 LCD BRACKET W HINGE R 33 AHS07 005 94 Chapter 6 Chapter 6 CCD MODULE 0 3M BISON CCD MODULE 0 3M SUYIN LCD MODULE ASSY 14 1 IN WXGAG W ANTENNA W O CCD LCD 14 1 WXGA AU B141EW04 V4 LF GLARE 200NITS 16MS INVERTER BOARD LCD CABLE W O CCD LCD COVER ASSY W MIC W ANTENNA LCD BEZEL ASSY W O CCD LCD BRACKET W HINGE L LCD BRACKET W HINGE R LCD MODULE ASSY 14 1 IN WXGA W ANTENNA W O CC
33. WHITE CZECH KEYBOARD 14 15KB FV2 89KS WHITE HUNGARIAN KEYBOARD 14 15KB FV2 89KS WHITE POLISH KEVBOARD 14 15KB FV2 89KS WHITE BRAZILIAN PORTUGUESE KEYBOARD 14_15KB FV2 88KS WHITE RUSSIAN KEYBOARD 14_15KB FV2 WHITE 15 4 SLOVAK KEYBOARD 14_15KB FV2 89KS WHITE TURKISH KEYBOARD 14_15KB FV2 89KS WHITE BELGIUM KEYBOARD 14_15KB FV2 89KS WHITE SWEDISH KEYBOARD 14_15KB FV2 89KS WHITE UK KEYBOARD 14_15KB FV2 89KS WHITE FRENCH KEYBOARD 14_15KB FV2 89KS WHITE GERMAN KEYBOARD 14_15KB FV2 89KS WHITE DUTCH KEYBOARD 14_15KB FV2 89KS WHITE ITALIAN KEYBOARD 14_15KB FV2 93KS WHITE JAPANESE KEYBOARD 14_15KB FV2 89KS WHITE CANADIAN FRENCH KEYBOARD 14_15KB FV2 89KS WHITE DANISH KEYBOARD 14_15KB FV2 89KS WHITE SPANISH KEYBOARD 14_15KB FV2 88KS WHITE ARABIC ENGLISH KB INTOO 036 E Ze EE E KB INTO0 065 EE d l b t vu ei KB INT00 058 GET SC a q KB INTOO 040 KB INTOO 046 KB INTOO 064 KB INTOO 057 KB INTOO 049 KB INTOO 067 KB INTOO 047 KB INTOO 045 KB INTOO O39 KB INTOO 068 KB INTOO 042 KB INTOO 038 KB INTOO 060 KB INTOO 059 KB INTOO 062 KB INTOO 054 KB INTOO 053 KB INTOO 066 KB INTOO 063 KB INTOO 043 KB INTOO 069 92 Chapter 6 KEYBOARD 14 15KB FV2 89KS KB INTOO 041 WHITE SWISS G KEYBOARD 14_15KB FV2 89KS KB INTOO 048 WHITE PORTUGUESE KEYBOARD 14_15KB FV2 88KS KB INTOO 037 WHITE US INTERNATIONAL HEBREW KEYBOARD 14_15KB F
34. agement hooks up to location based networks intelligently Acer ePower Management extends battery power via versatile usage profiles Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater M on your system Acer ePresentation Management connects to a projector and adjusts display settings conveniently Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms Acer eLock Management limits access to external storage media Acer eRecovery Management backs up and recovers data flexibly reliably and completely Acer eSettings Management accesses system information and adjusts settings easily DUDO L7UUUL For more information press the lt key to launch the Empowering Technology toolbar then click on the appropriate utilitv and select the Help or Tutorial function Empowering Technology password Before using Acer eLock Management and Acer eRecovery Management you must initialize the Empowering Technology password Right click on the Empowering Technology toolbar and select Password Setup to do so If you do nat initialize the Empowering Technology password you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time 18 Chapter 1 Acer eNet Management Acer eNet Management helps vou to quickiv and easilv connect to both wired and wireless networks in a varietv of locations To access this
35. ank But you can see POST on an external CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST No beep during POST but system runs correctly Chapter 4 Power source battery pack and power adapter See Power System Check on page 69 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Power source battery pack and power adapter See Power System Check on page 69 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board Ensure every connector is connected tightly and correctly System board Speaker System board 15 Phoenix BIOS Beep Codes 76 Oo DET IO EEC Lemaire Fitz eset wh ine POST vales serine OO Oo y OOo oii e ISO vee O ew E i V0 component CI AO TT e tico Power Management 11h Load alternate registers with initial POST values Pe te OP coa ra rs warm Book ml taz Pe Bus Mastering devices EC A Lmeteepe eene Pr i ce etre memory atose AC A ETT aw d RSA contrition me Rt rrr erp Coir a ooo O o Ssenga E E 77 TN IE IT al ice POST Merny Manager pean erat sea II rat ares tse 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus ENS Enable cache before system BIOS shadow 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus
36. ated with ICH8M chipset Chapter 1 35 Express Card Slot PCI controller RICOH R5C833 Supports card type 54mm and 34mm Express card Number of slots One Express card Access location Left side Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Keyboard Keyboard controller Winbond WPC8769L Total number of keypads 88 89 93 kev Windows logo kev Ves Internal 4 external keyboard work Plug USB keyboard to the USB port directly Yes simultaneously Battery Vendor 8 model name BATTERY PACK SANYO LI ION 6 CELL 2 0 4000MAH BATTERY PACK SONY LI ION 6 CELL 2 0 4000MAH BATTERY PACK PANASONIC Ll ION 6 CELL 2 0 4000MAH BATTERY PACK SIMPLO LI ION 6 CELL 2 0 4000MAH BATTERY PACK SANYO LI ION 6 CELL 2 0 4800MAH BATTERY PACK SONY LI ION 6 CELL 2 0 4800MAH BATTERY PACK SIMPLO LI ION 6 CELL 2 0 4800MAH Pack capacity 4000 4800MAH Chapter 1 Package configuration 3S2P Normal voltage 11 1V Charge voltage 16 8 0 2v LCD 14 1 inch Vendor model name AUO LPL AUO SAMSUNG B141EW04 V4 LP141WX1 B141EW04 V3 WXGA LF GLARE TLA1 GLARE LF NONE LTN141W3 GLARE L01 0 GLARE Screen Diagonal mm 14 1 inches 14 1 inches 14 1 inches 14 1 inches Active Area mm 303 4x189 6 303 4x189 6 303 4x189 6 303 4x189 6 Display resolution pixels 1280 x 800 1280 x 800 1280 x 800 1280 x 800 WXGA WXGA WXGA WXGA Pixel Pitch 0 297x0 297 0 297x0 297 0 297x0 297 0 297x0 297
37. available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Svstem Specifications Features Below is a brief summarv of the computer s manv features Operating svstem Q Genuine Windows Vista Home Premium CH Genuine Windows Vista Home Basic Q Genuine Windows Vista Starter NOTE Windows Vista Capable PCs come with Windows XP installed and can be upgraded to Windows Vista For more information on Windows Vista and how to upgrade go to Microsoft com windowsvista Platform and memory U Intel Centrino Duo mobile processor technology featuring Intel Core 2 Due mobile processor T7300 T7500 T 7700 4 MB L2 cache 2 2 2 2 4 GHz 800 MHz FSB Intel Core 2 Due mobile processor T7100 2 MB L2 cache 1 8 GHz 800 MHz FSB Intel Core 2 Due mobile processor T5250 T5450 2 MB L2 cache 1 5 1 66 GHz 667 MHz FSB Intel 965PM 965GM Express chipset Intel PRO Wireless 3945ABG network connection dual band tri mode 802 11a b g Wi Fi CERTIFIED solution supporting Acer SignalUp M wireless technology
38. e Password on boot parameter 6 When you are done press rd to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following Setup Notice Changes have been saved Continue The password setting is complete after the user presses fr 46 Chapter 2 If the current password entered does not match the actual current password the screen will show you the Setup Warning Setup Warning Invalid Password Continue If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Password do not match Re enter password Continue Chapter 2 47 Boot 48 This menu allows the user to decide the order of boot devices to load the operating svstem Bootable devices includes the onboard hard disk drive the CD ROM in module bay and any external USB device Information Main Security Boat priority order IDE CD Optiarc DVD RW AD 7530A P PCI BEV MBA v9 4 5 Slot 0500 USB HDD USB CDROM USB FDC USB KEY Excluded from boot order Item Specific Help Keys used to view or configure devices Up and Down arrows select a device lt gt and lt gt moves the device up or down lt f gt and lt r gt specifies the device fixed or removable lt x gt exclude or include the device to boot lt Shift 1 gt enables or disables a device lt 1
39. emoving the Thermal Module and System Fan 3 Unscrew the six screws fastening the thermal module and system fan 4 Disconnect the system fan cable and remove the thermal module and system fan as shown 62 Chapter 3 Removing the CPU 5 Use a flat screwdriver to release the CPU lock Turn counter clockwise 6 Remove the CPU from the CPU socket carefully Removing the Modem Card 7 Remove the screw fastening the modem card 8 Disconnect the modem cable and remove the modem card Chapter 3 63 Disassembling the LCD Module 1 Remove the six screw rubbers as shown 2 Then remove the six screws fastening the LCD bezel 3 Detach the LCD bezel from the LCD module carefully Remove the four screws holding the LCD Detach the two inverter cable connectors from the inverter board Disconnect the CCD cable connector from the CCD module Take out the LCD from the LCD cover Remove the two screws fastening the left LCD bracket and detach it Remove the two screws fastening the right LCD bracket and detach it 64 Chapter 3 10 Disconnect the LCD cable from the rear of the LCD 11 Detach the microphone cable from the LCD cover and remove the microphone 12 Remove the CCD module from the LCD cover as shown Disassembling the External Modules Disassembling the HDD Module 1 Remove the two screws fastening the bracket to the HDD module 2 Remove the bracket Disassembling the ODD Module
40. ery tools Q Recover from a hidden partition factory defaults Q Recover from the HDD most recent user defined recovery point QO Recover from CD DVD Empowerng Technology Backup Points User Backup 2007 3 23 2007 03 231900 3342 MB Full pee RESO Notify me if the change from last incremental backup is more than 200 MB kal Burn Disce amp gt Restore For more information please refer to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image to CD or DVD To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock 26 Chapter 1 Acer eSettings Management Ecd Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also O Provides a simple graphical user interface for navigating O Displays general system status and advanced monitoring for power users Chapter 1 Empowering Technology Item Manufacturer Froduct Name Operating System Processor system Memory Hard D
41. estline TV OUT os eal PCI Express X16 Lan Dual Channel DDR2 SODIMMO 965GM 965PM SODIMM1 rt wor O l 533 667 Mhz ee TFT LCD Panel P eg 1299 Pin FBGA See MA O 14 1 WXGA LI 1 X4 DMI SATA HDD CN27 Intel SB Bluetooth PATA ODD para ICH8M CN26 NB82801HBM PCl e Xi USB Port x 2 USB 2 0 676 Pin BGA PCI Bus interface CN21 23 USB3 5 U6 USB Port x 2 y z gie l 1394 Cardreader CCD Controller ee Winbond R5C832 R5C833 Realtek iL KBC PC8769L 128 Pin TQFP AMP Audio Codec Es G1411 ALC268 Azalia U19 U17 BIOS IEEE 1394 Card reader Audio Internal iri CN13 MMC SD conn MIC CN9 CN7 MS MS DUO U14 CIR U28 CN28 29 30 Speaker AMP Line in G1412 Touch Pad CN5 U18 CN4 EI B i CN31 Ss RJ11 FAN CN17 CN15 New Card CN8 PCIE1 vi 25MHz BroadCom GIGA LAN BCM5787M 68 Pin QFN Transformer U20 POWER IC U24 RJ45 CN16 Chapter 1 Board Lavout Top View E 2 1 CN1 LVDS Connector 8 U17 Audio Codec ALC 268 2 CN2 Switch Board Connector 9 CN9 Audio Board Connector 3 U2 BCM5787 10 CN7 Microphone Connector 4 U6 South Bridge ICH8M 11 CN5 Speaker Connector 5 U8 PCI Card Reader Controller 12 CN6 Bluetooth Connector RICOH R5C833 CN8 Express Card Socket 13 CN3 Keyboard Connector U13 Winbond Keyboard Controller 14 CN4 Touchpad Connector WPC9769LDG Chapter 1 Bottom View O oO PS OO N gt a N 11 12 CN10 CN11 CN13 U20
42. ette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the exter
43. etting the password the computer sets the Supervisor Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter Chapter 2 45 5 When you are done press d to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the ff and gj keys to highlight the Set Supervisor Password parameter and press the key The Set Supervisor Password box appears Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Press twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press d to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the ff and gj keys to highlight the Set Supervisor Password parameter and press the key The Set Supervisor Password box appears Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press E Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press After setting the password the computer sets the Supervisor Password parameter to Set 5 If desired you can enable th
44. g For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order D 5 FXI FFI F 2 B 1 D 1 F 1 C 2 LCD hinges to logic D 2 LCD hinges to logic 2 on bottom side C 8 upper case assembly to lower case assembly on bottom side C 2 upper case assembly to lower case assembly on upper side Chapter 3 53 54 G 1 for 15 G 2 for 15 4 G 2 for 15 4 F 8 4 on left 4 on right Screw List SCREW M2 0 3 0 I NI NYLOK 86 A08V7 005 POB SCREW M2 5 4 0 I NI NYLOK 86 D01V7 001 C JSCREWM2 5 3 5 I BNIJINVLOK 86 AHS07 001 E SCREW M1 6 3 I NI NYLOK 86 AHS07 002 SCREW M2 5 7L BNI NYLOK 86 A10V7 006 Chapter 3 Removing the Batterv Pack 1 Unlock the battery lock as shown 2 Slide the battery release latch then remove the battery Chapter 3 55 Removing the HDD Module ODD Module Memorv Wireless LAN Card Kevboard and the LCD Module 1 Press and release the PC dummv card from the PC slot as shown 2 To access the internal laptop components you have to first remove the back panel Turn over the laptop and remove the seven screws fastening the back panel 3 Lift the back panel up as shown Removing the HDD Module 4 Remove the two screws fastening the HDD module bracket 5 Pull the tab on the HDD bracket to remove the HDD module in the d
45. hotkevs or kev combinations to access most of the computer s controls like screen brightness volume output and the BIOS utilitv To activate hot keys press and hold the lt Fn gt key before pressing the other key in the hotkey combination lt Fn gt lt F1 gt lt Fn gt lt F2 gt lt Fn gt lt F3 gt lt Fn gt lt F4 gt lt Fn gt lt F5 gt lt Fn gt lt F6 gt lt Fn gt lt F gt lt Fn gt lt F8 gt lt Fn gt lt j gt lt Fn gt lt g gt ee eil e 16 re CI III HI DAA B III M Ye H NU IL Ae Hot kev help Acer eSettings Acer ePower Management Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Displays help on hot keys Launches the Acer eSettings in Acer eManager Launches the Acer ePower Management in Acer Empowering Technology See Acer Empowering Technology on page 18 Puts the computer in Sleep mode Switches display output between the display screen external monitor if connected and both Turns the display screen backlight off to save power Press any key to return Turns the internal touchpad on and off Turns the speakers on and off Increases the screen brightness Decreases the screen brightness Play Pause Plays or pau
46. ice control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 43 Securitv 44 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Supervisor Password Is User Password ls Hard Disk Password Status Set User Password Set Hard Disk Password Password on boot Security Clear Clear Clear Enter Enter Enter Disabled Item Specific Help Supervisor Password controls access to the setup utility Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set Hard Disk Password Status Shows the setting of the hard disk password Clear or HDD Password Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utilitv from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utilitv from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters NOTE
47. ill be no way to decrypt your encrypted file Be sure to safeguard all related passwords Chapter 1 23 Acer eDataSecurity Management l Initialize Supervisor Password The Supervisor Password serves two purposes 1 To grant access to the Personal Secure Disk 2 To provide you with a last resort to decrypt any files previously encrypted Please record and keep itin a secure place and never disclose itto anyone else Initialize Supervisor Password Enter Supervisor Password Confirm password Acer eDataSecurity Management law File Encryption Enter a password 4 to 12 characters pI Confirm password Files already encrypted will not be encrypted P Acer eDataSecurity Management tema again File Decryption gt Password 4 Open the file after decryption You should only open a file that is from a safe and reliable source Warning about Desktop Search Tools If you forget the password you can use the Supervisor Password instead Warning about Desktop Search Tools 24 Chapter 1 Acer eLock Management FI Acer eLock Management is a securitv utilitv that allows vou to lock vour removable data optical and floppv drives to ensure that data cannot be stolen while vour notebook is unattended O Removable data devices includes USB disk drives USB pen drives USB flash drives USB MP3 drives USB memory card readers IEEE 1394 disk drives and any other removable disk drives that
48. irection of the arrow 56 Chapter 3 Removing the ODD Module 6 Remove the screw fastening the ODD module 7 Use a flat screwdriver to gently push out the ODD module as shown Removing the Memory 8 Pull out the snaps securing the memory in place The memory will pop up 9 Remove the memory from the DIMM socket If the notebook has two memory modules then repeat this step Removing the Wireless LAN Card 10 Remove the two screws fastening the wireless LAN card panel 11 Lift up the panel as shown 12 Disconnect the three antennae from the wireless LAN card Chapter 3 57 13 Remove the two screws fastening the wireless LAN card 14 Take out the wireless LAN card from the main unit Removing the Kevboard and LCD Module 1 Remove the eight screws fastening the keyboard and LCD module to the main unit 2 Turn the notebook over and gently pry up and remove the switch board cover as shown EE EE af CH A SS aT GH d EEE 3 Lift the keyboard up and towards you 4 Disconnect the keyboard cable from the main board and remove the keyboard from the main unit S i EH 58 Chapter 3 Disconnect both ends of the switch board FFC cable Disconnect the LCD and microphone cables and pull through the wireless LAN antennae from the underside of the main unit 7 Remove the six screws securing the hinges 8 Detach the LCD module from the main unit Chapter 3 59
49. lt configuration Run Load Default Settings in BIOS Setup Utility used RTC battery System board Memory size found by POST differed from Run Load Default Settings in BIOS Setup Utility CMOS DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 68 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM Svstem board Fail Safe Timer NMI Failed DIMM Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Invalid System Configuration Data BIOS ROM System board I O device IRQ conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board Chapter 4 Error Message List No beep power on indicator turns off and LCD is blank No beep power on indicator turns on and LCD is blank No beep power on indicator turns on and LCD is bl
50. movement stops in a short period of time Chapter 4 71 Power On Self Test POST Error Message 12 The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 84 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 Index of Error Messages Error Code List lt No error code gt lt No error code gt Error Message List Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked Unlock key switch Monitor type does not match CMOS Run Setup Shadow RAM Failed at offset nnn
51. mpatible allowing two displavs to be partitioned independentiv AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop Chapter 1 29 ee MONE El Sinale DH Double verticals LH Triple primary at left H ITriple primary at right Grid Coniston Display 2 Options a About Exit NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value Launch Manager T Launch Manager Button Configuration Ce Empowering Empowering Technology Technology CE ww Launch Manager allows you to set the four easy launch buttons see their locations mentioned in Easy Launch Buttons You can access the Launch Manager by clicking Start gt All Programs gt Launch Manager gt Launch Manager to start the application 30 Chapter 1 Hardware Specifications and Configurations Processor CPU tvpe Intel Core 2 Duo mobile processor T7300 T7500 T7700 4MB L2 cache 2 0 2 2 2 4 GHz 800 MHz FSB Intel Core 2 Duo processor T7100 2MB L2 cache 1 8 GHz 667 MHz FSB Intel Core 2 Duo processor 15250 15450 2MB L2 cache 1 5 1 66 GHz 667 MHz FSB Intel 965PM 965GM Express chipset ICH8M CPU package Intel 478 pin Micro FC
52. n System RAM Failed at offset nnnn Extended RAM Failed at offset nnnn System battery is dead Replace and run Setup System CMOS checksum bad Default configuration used System timer error Chapter 4 Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error Memory Error at xxxx xxxxixxxxh R xxxxh W xxxxh Real Time Clock Error CMOS Battery Bad CMOS Checksum Error Checksum Error E disabled Incorrect password is specified Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show Thermal critical High In this situation BIOS will shut down system not show message Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board 73 74 Error Message List Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Previous boot incomplete Defau
53. n full decode for selected models S video TV out NTSC PAL support Acer Arcade M featuring Acer CinemaVision and Acer ClearVision technologies Dolby certified surround sound system with two built in stereo speakers Dolby Home Theater audio enhancement featuring Dolby Digital Dolby Digital Live Dolby PRO LOGIC II Dolby Digital Stereo Creator Dolby Headphone and Dolby Virtual Speaker technologies Intel High Definition audio support S PDIF Sony Philips Digital Interface support for digital speakers MS Sound compatible Built in microphone Storage subsystem U U U Input devices U U U U U One 80 120 160 240 250 GB or larger Serial ATA hard disk drives Optical drive options DVD CDRW Combo and DVD Super Multi double layer drive support 5 in 1 card reader supporting Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO and xD Picture Card xD 88 89 93 key keyboard with inverted T cursor layout 2 5 mm minimum key travel Seamless touchpad pointing device with 4 way scroll button 12 function keys four cursor keys two Windows keys hotkey controls embedded numeric keypad international language support independent US and Euro dollar sign keys Empowering Key Easy launch buttons WLAN Internet email Bluetooth Acer Arcade Communication U O U I O Ports LI UU CU Acer Video Conference featuring gt Integrated
54. nal diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 68 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer O Numeric keypad O External keyboard Chapter 4 If any of these devices do not work reconnect the cable connector and repeat the failing operation Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 2 3 4 Boot from the diagnostics diskette and start the diagnostic program please refer to main board Go to the diagnostic memorv in the test items Press F2 in the test items Follow the instructions in the message window NOTE Make sure that the DIMM is fullv installed into the connector A loose connection can cause an error Power Svstem Check To verify the symptom of the problem power on the computer using each of the followi
55. ng of the fan Back panel Houses the computer s hard disk and main memory Indicators The computer has several easy to read status indicators The front panel indicators are visible even when the computer cover is closed up Chapter 1 11 Indicates when the hard disc or optical drive is active Num lock Lights when Num Lock is activated Cap lock Lights when Cap Lock is activated Lights up when the computer is on Lights up when the batterv is being charged Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication NOTE 1 Charging The light shows amber when the batterv is charging 2 Fullv charged The light shows green when in AC mode Easv Launch Buttons To the right of the keyboard there are three easy launch buttons Web browser mail and arcade buttons You can also find an Empowering Key located above the keyboard Press to run the Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the programmable buttons Web browser button mail button and Empowering key run the Acer Launch Manager 12 Chapter 1 Acer Empowering Technologv user programmable Web browser Internet browser user programmable Mail Email application user programmable Arcade Acer Arcade utilitv Touchpad Basics The following teaches vou how to
56. ng power sources 1 2 3 Remove the batterv pack Connect the power adapter and check that power is supplied Disconnect the power adapter and install the charged batterv pack then check that power is supplied bv the batterv pack If you suspect a power problem see the appropriate power supply check in the following list a Check the Power Adapter on page 70 a Check the Battery Pack on page 71 Chapter 4 69 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure e ET Pin 1 19 to 20 5V OOR Pin 2 OV Ground 2 1 1 If the voltage is not correct replace the power adapter 2 Ifthe voltage is within the range do the following O Replace the System board Q Ifthe problem is not corrected see Undetermined Problems on page 84 Cl Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 71 70 Chapter 4 Check the Batterv Pack To check the batterv pack do the following From Software 1 Check out the Power Management in Control Panel 2 In Power Meter confirm that if the parameters shown in
57. of Intel Corporation Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts vou to anv damage that might result from doing or not doing specific actions CAUTION Gives precautionarv measures to avoid possible hardware or software problems IMPORTANT Reminds vou to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides vou with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information
58. or UBA FOOT Jr AMSO700S SCERW MIA eene SEH IE A ESPERES IO EN seu eau Ti sneno CI O MISCELLANEOUS 6 Chapter 6 o
59. rive 1 CD DVD Drive 1 Video Total Available Graphics Audio Wireless LAN Card 1 ULID serial Number 4 Asset Tag Value Acer inc Microsoft Windows Vista Home Intel R Pentium R Dual CPU T2310 2 GB Hitachi HT5541616J95400 149 05 GB Optiarc DVD RW AD 75304 ATA Device Mobile Intel R 965 Express Chipset Family 358 MB Realtek High Definition Audio Intel R Wireless WiFi Link 49654GN FREFFFFFFFFFFEFFFFFFFFFFEFFFFF IM 2 Getting to know vour Acer Cvstal Eve webcam Rubber grip selected models oniv Launching the Acer Crvtal Eve webcam To launch the Acer Crvstal Eve webcam double click on the Acer Crvstal Eve webcam icon on the screen OR Click Start gt All programs gt Crystal Eve webcam gt Acer Crystal Eye webcam The Acer Crystal Eye webcam capture window appears H er Crystal Eye weber eet zeg Changing the Acer Crvtal Eve webcam resolution To change the capture resolution click the displaved resolution button to select the desired resolution Using the Acer Crvtal Eve webcam The Acer Crvstal Eve webcam is automaticallv selected as the capture device of anv instant messenger IM application To use the Acer Crvstal Eve webcam in the IM application open the IM service then select the video webcam feature Vou can now broadcast from vour location to an IM partner anvwhere in the world 28 Chapter 1 Using the System Utilities NOTE The svs
60. s made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 87 Aspire 4720G 47207 4720 4320 Exploded Diagram ADAPTER ADAPTER 90W 3 PIN DELTA ADP AP 09001 008 90SB BBDHF ROHS ADAPTER 90W 3 PIN LITEON PA 1900 AP 09003 009 04QB ROHS ADAPTER 65W 3 PIN LITE ON PA1650 AP 06503 013 02 QY LF ADAPTER 65W 3 PIN Delta SADP AP 06501 010 65KB DBRF LF Battery SANYO AS 2007A Li lon 3S2P SANYO 6 cell 4000mAh Main COMMON Y Cell Battery SONY AS 2007A Li lon 352P SONY 6 cell 4000mAh Main COMMON G4E Cell Battery PANASONIC AS 2007A Li lon 352P PANASONIC 6 cell 4000mAh Main COMMON PSS Cell Battery SIMPLO AS 2007A Li lon 3S2P PANASONIC 6 cell 4000mAh Main COMMON PSS Cell Battery SANYO AS 2007A Li lon 3S2P BT 00603 037 SANYO 6 cell 4800mAh Main COMMON Battery SONY AS 2007A Li lon 352P BT 00604 023 SONY 6 cell 4800mAh Main COMMON Battery SIMPLO AS 2007A Li lon 3S2P PANASONIC 6 cell 4800mAh Main BATTERY
61. s will be visible only when an internal LAN device is presenting UUID 32bytes Chapter 2 41 Main 42 The Main screen displavs a summarv of vour computer hardware information and also includes basic setup parameters lt allows the user to specifv standard IBM PC AT svstem parameters Information System Date System Memory Extended Memory Video Memory Quiet Boot Power On Display Network Boot F12 Boot Menu D2D Recovery tl gt Main Security Item Specific Help lt Tab gt lt Shift Tab gt or lt Enter gt selects field 640 KB Shows system base mem 19 03 49 08 25 2007 2038 MB Shows extended memory size 8MB Enabled Auto Enabled Disabled Enabled F5 F6 Enter NOTE The screen above is for your reference only Actual values may differ Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Time Sets the system time The hours are displayed the system time The hours are displayed Format HH MM SS HH MM SS with 24 hour format hour minute second System Time System Date Sets the system date Format MM DD YYYY month day year System Date System Memory This field reports the memory size of the system Memory size is fixed to 640MB Extended Memory This field reports the memory size of the extended memory in the system Extended Memory size Total
62. ses the media Stops the media playing Chapter 1 MEN IN A Dn gt lt Fn gt lt End gt Jumps to next media file Special Key You can locate the Euro symbol and US dollar sign at the upper center and or bottom right of your keyboard To type OOTOOTOOTOQOOTOQ LY Aca D HI A O OOO CTC OT ll II a 4 y daa a LE a ima E E E Je Wi 9 ES 2 The Euro symbol 1 Open a text editor or word processor 2 Either directly press the lt gt symbol at the bottom right of the keyboard or hold lt Alt Gr gt and then press the lt 5 gt symbol at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com tvpographv faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Either directly press the lt gt key at the bottom right of the keyboard or hold lt Shift gt and then press the lt 4 gt key at the upper center of the keyboard NOTE This function varies by the operating system version Chapter 1 17 Acer Empowering Technologv Acer s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook lt features the following handy utilities Acer eNet Man
63. sic mode lets you enjoy your favorite tunes in vivid detail Surround Off Chapter 1 Acer ePresentation Management Acer ePresentation Management lets vou project vour computer s displav to an external device or project using the hot key Fn F5 If auto detection hardware is implemented in the system your system display will be automatically switched out when an external display is connected to the system Em powering Technology y Acer ePresentation Management Please selecta mode Notebook LCD Only Projection XGA 1024 x 768 pixels Projection Normal 800 x 600 pixels Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons lt is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption decryption and also supports on the fly file encryption for MSN Messenger and Microsoft Outlook The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your won file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password is the only other key capable of decrypting the file If you lose both passwords there w
64. stem Chapter 1 Svstem Utilities BIOS Setup Utilitv The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press J to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Information Main Security Boot Exit CPU Type Intel R Pentium R Dual CPU T2310 1 46GHz CPU Speed 1460 MHz IDE1 Model Name Hitachi HTS541616J9SA00 IDE1 Serial Number XXXXXXXXXXXXXXXXXXXXXX ATAPI Model Name Optiarc DVD RW AD 7530A System BIOS Version v1 3701 VGA BIOS Version SantaRosa 1436 Serial Number XXXXXXXXXXXXXXXXXXXXXX Asset Tag Number Produce Name Manufacturer Name Acer UUID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Chapter 2 39 Navigating the BIOS Utilitv There are seven menu options Info Main Svstem
65. tem utilities work under Microsoft Windows XP oniv Acer GridVista dual displav com patible NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then open the Display Settings properties box using the Control Panel or by right clicking the Windows desktop and selecting Personalize Select the secondary monitor 2 icon in the display box and then click the check box Extend the desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process Display Properties Themes Desktop Screen Saver Appearance Settings Drag the monitor icons to match the physical arrangement of your monitors Display 2 Multiple Monitors on CN Sep resolution Color qualitv je CC Moe Highest 32 bit 1280 by 1024 pixels MW nin wf Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start gt All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below HE 0S eh es Double vertical Triple primarv at left Triple primarv at right or Quad Acer Gridvista is dual displav compatible allowing two displavs to be partitioned independentiv Acer Gridvista is dual displav co
66. teps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function Chapter 2 Machine Disassembiv and Replacement This chapter contains step bv step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer vou need the following tools U LI UU O Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chapter 3 51 General Information Before Vou Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack 52 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin
67. the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer
68. ttings or click on buttons to turn the following functions on off Wireless LAN Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are three pre defined profiles Balanced Power Saver and High Performance You can also define the power plan optimized for your needs To create new power plan 1 2 PL A 20 Select a predefined power plan and click the er icon shown on the lower left hand side Enter the name for the newlv created power plan Select one of the predefined power plan that is closest to what vou want Change the displav and sleep settings as desired Click OK to apply the setting A new power plan is created Chapter 1 Batterv status For real time batterv life estimates based on current usage refer to the time shown in the Remaining Batterv Life field On Battery CPU speed LCD brightness Turn off the display Put the computer to sleep 30 Mins Hardware On WirelessLAN B E Bluetooth O DI FireWire 1394 Power Plan fi s For additional power options click More Power option Chapter 1 21 Acer eAudio Management Ei 22 Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system Select Movie or Game mode to experience the awesome realism of 5 1 channel surround sound from just 2 speakers via Dolby Virtual Speaker technology Mu
69. use the touchpad kar 1 2 3 4 O Move your finger across the touchpad 2 to move the cursor Q Press the left 1 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button O Usethe 4 way scroll 3 buton to mimic your cursor pressing on the right scroll bar of Windows applications Execute Click twice quickly Tap twice atthe twice at the same speed as double clicking the mouse button sea L ns Le p Click and hold then Tap twice at the use finger on the same speed as touchpad to drag double clicking a the cursor mouse button rest vour finger on the touchpad on the second tap and drag the cursor Access context Click once menu Scroll Click and hold to move up down left right NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movements hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 13 Using the Kevboard The kevboard has full sized kevs and an embedded kevpad separate cursor kevs one Windows kev and twelve function kevs Lock Kevs and embedded numeric kevpad The keyboard has three lock keys which you can toggle on and off Geesse OOO COO TTT
70. vice failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verifv that all attached devices are supported bv the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 69 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices A Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module Q PC Cards Power on the computer Ek Ei E Bo Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU za A If the problem remains replace the following FRU one at a time Do not replace a non defective FRU O System board Q LCD assembly Chapter 4 Jum per and Connector Locations Top View CN CN2 U2 U6 U8 a fF O N gt CN8 U13 Chapter 5 LVDS Connector Switch Board Connector BCM5787 South Bridge ICH8M PCI Card Reader Controller RICOH R5C833 Express Card Socket Winbond Keyboard Controller WPC9769LDG 10 11 12 13 14 ne Ae e KA ri UY ibs U17 CN9 CN7 CN5 CN6 CN3 CN4 D r

Acer 4720G User's Manual

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