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Aastra SIP9133i User's Manual

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1. NOTE Your phone will be out of service temporarily during the restart and downloading process You can also restart your phone through the Aastra Web Client See the section Accessing the Web Client in this guide for more details Using Your Phone The following sections describe the various 91331 phone key functions and how they help you make and manage your calls and caller information Hard Keys The hard keys on your phone labelled e Callers e Conference Redial B e Transfer are configured for the call handling features These keys are static and cannot be programmed or changed They are located to the right of the dial pad There are also 3 line keys located below the hard keys See the section Multiple Line and Call appearances below The keys labelled e Options Directory ctory Save Save Delete Options are configured for managing phone features and settings These keys are static and cannot be programmed or changed They are located to the far upper right of the dial pad Navigation Arrow Keys The arrow keys located below the display are navigation keys that allow you to scroll through and select various options i Programmable Keys There are 7 programmable keys on the 91331 phone located beneath the Delete key to the far right of the dial pad They can be programmed as speed dials or can be set up to quickly access features such a
2. under the same letter you can use YY Mw to scroll through the list or continue to press the next letters of the name to find a better match 4 To dial the displayed number press 2 or just lift the handset or press any line keys 5 Press P ctoY to cancel Saving Numbers and Names to the Directory You can save a number to your permanent Directory from the Redial list or Callers list or by entering a new number and name Saving from Hard keys to the Directory To save an entry from your Redial list or Callers list 1 Press the desired hard key E ort From Callers or Redial scroll through the list to find the name and number that you wish to save to your directory 2 Press v0 3 Press ectory Tf the name is displayed with the number both are saved to the directory If no name 1s displayed you can enter the name using the dial pad Entering a New Number and Name into the Directory 1 Press Directory 2 Press Save 3 Atthe enter number prompt use the dial pad to enter the number NOTE To add a one second pause during number editing press the Hold key 4 Press 5 At the Enter Name prompt use the dial pad to select the letters Continue to press the number key to access the next letter for that key for example press 2 three times to access C Press to move to the next space or wait a moment and the cursor automatically advances To insert a s
3. Config If your phone displays a lt No Service gt message without any extension or user name at the end of the start up sequence instead of the Idle State screen this means your system administrator has not set up your extension correctly Contact your system administrator for assistance No Service The lt No Service gt or lt Network Disconnected gt prompt appears on the display and the telephone status light turns on when the phone is not properly connected to the network or the account has not been configured by the administrator The phone also displays the default time and date of 12 00am Jan 1 2000 Check that the cables are tightly connected to the phone and to the wall jack The phone should automatically detect when the connection is reconnected and will display the lt Network Connected gt prompt temporarily If changes have been made to your phone settings you may need to restart your phone See the following section Setting Your Options for instructions on how to restart your phone For more information about connecting your phone refer to the Aastra 9133i Installation Guide under the section Connecting to the Network and to Power Check with your system administrator for assistance Setting Your Options Pressing the button gives you a list of configurable options The first seven options allow you to customize your phone settings For more information see the section Customizing
4. Directory listings 17 Summary Thank you for choosing Aastra If you have any problems with your 91331 phone please visit our website at www Aastra com or contact Customer Support In North America contact our service information number 1 800 574 1611 Outside North America please contact your sales representative
5. phone Changing your password ensures that only you can alter your phone settings and helps keep your system secure To set up or change your password 1 If you do not yet have a password leave Current Password field blank If you do have a password type it in after Current Password 2 Type in your new password at New Password 3 Type it in again at Password Confirm 4 Click on Set Password to finish and set your new password AASTRA 9133i STATUS RESET USER PASSWORD Network Please enter the current and new password admin password can be used to reset as well Hardware Firmware USER UserName user estart Current Password New Password Password Confirm ADMIN SetPassword Copyright 2005 Aastra Technologies Limited Contact support aastra com NOTE See your system administrator if you have forgotten your password Restart This category lets you restart your phone You may be required to do this if your system administrator changes your SIP or network settings AASTRA 9133i STATUS RESTART TELEPHONE Network Press the Restart button to restart the telephone Hardware Firmware USER Rester Copyright 2005 Aastra Technologies Limited Contact support aastra com To restart your phone Press the Restart button NOTE this will restart the phone no matter what its current state is You will not lose any of your stored information in your Callers Redial or
6. 1pm 2X Accessing the Callers List 1 Press the Callers key Press WWY aiia to move through the Callers list Press M2 o see the most recent call or WWW to see the oldest call on your list 2 To dial the displayed number just press or lift the Handset or press any line keys 3 Press E to cancel 8097 John Burns Jun 8 2 55pm N Editing in the Callers List Important The Callers List does not save changes Editing in the callers list is generally used if you plan to call the number and need to add a prefix In the Callers list if a dial pad key is pressed when a number and or a name is displayed the cursor will automatically add the digit at the left side of the number to enable the entry of the prefix 1 Press the Callers key 2 Press aff to find the entry you want to edit Press WWY to view the most recent call or ll to see the oldest call on your list 3 Press any key on the dial pad to begin editing 4 To erase one digit to the left of the cursor presse 5 To dial the displayed number press 2_ or just lift the handset or press any line keys NOTE To add a one second pause during number editing press the Hold key Deleting from the Callers List There are two ways to delete calls from the Caller s list Deleting items one by one 1 Press Callers 2 Press SY aff to find the item you want to delete 3 Press Pelete the
7. A O doi 14 Programmable Kei a e yen Siontaceadees 14 Do Not Disturb DND Munic aida di GAT 14 Programming a Speed Dial Key td 14 Editing a Programmable RA E aE ea ica ai 15 Deleting Programmable Key Items from Memory coooooococcnoncnonnnonanononcnoncnannnonn cono ncnonennnos 15 The Aastra 9133 Web CHent 24 240 e EE a aa etd 15 Accessing the Aastra web client succionar nidad nia dead adenda 15 Programming Keys Through the Web 16 CHIC soci oes sedi y scott A A AA AS 16 Introduction This 91331 IP telephone has all the features of a regular business phone allowing you to make and receive calls transfer conference and more The 91331 IP telephone provides communications over an IP Network using the SIP IP telephony protocol Phone Features e Three line adjustable backlit display screen e 3 line call appearance buttons with corresponding lights e 7 programmable buttons with lights which can be programmed as speed dials or additional line call appearances e Full duplex speakerphone for handsfree calls e Built in two port 10 100 switch which lets you connection with your computer e Inline power support which eliminates power adapters Ethernet share a Requirements e A SIP based IP PBX system or network installed and running with a SIP account created for the 91331 phone e Access to a Trivial File Transfer Protocol TFTP server 802 3 Ethernet Fast Ethernet LAN Category 5 5e straight through cabling e Po
8. AASTRA SIP 9133i IP Phone User Guide Release Version 1 2 1 1002 Aastra Telecom will not accept liability for any damages and or long distance charges which result from unauthorized and or unlawful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Aastra Telecom WWW aastra com Copyright 2005 Aastra Telecom All Rights Reserved Printed in Canada Table of Contents is A OS 1 Phone Feat re Sr tt da de ed e dec tae ts 1 REQUIES a eG ees Aaa ie E eee la aaa 1 SAO anc Setup e e A a 1 About This A A A 1 O E 1 E o A decd E E E T of as atau ad Ea nasa ES 2 When You First Plug in Your Phone A oa 2 Updating Your Phone 2555 29 30 e AA e ae 2 Statt up IS A cea eae 2 Incomplete Comtat ds 2 NOS el Menta leat es toh Seeds 2 Setting Y OUT OPNS msi ia eins 3 Restarting Your PHONE cuina 3 Usma Your Phone 265 Aiea A A a a ie nea E SE od 4 Hard IR A nnn R wuss aaa vases oats E dae ona E 4 Navigation Arrow Keys scans 4 Programmable Keys oi cai 4 Multiple Line and Call Appearances cesiones rra 5 Making Calls a rai 6 Dialing a Number accua tail ies 6 Using Handsfree Speakerphones st ccsasssiacssaseca train darias ines 6 Using a Headset unid iii 6 Advanced Volume Controls for the Headset Mic 0 0 ceecccesseeceeeeceseeeceeneece
9. Answering an Incoming Call To answer the call For handsfree operation press the 2 key or the line call appearance button for the incoming call Press the button for handsfree or headset operation Lift the handset for handset operation NOTE The audio mode setting you have selected in the options list under 7 Headset Settings determines if the call goes to handsfree or headset operation For more information see the section Customizing Your Phone in the 9 33i Installation Guide If the phone is already connected to a call pressing the line call appearance button for the new incoming call automatically places the connected call on hold and answers the new call To reconnect to a party press the line call appearance button for that call If you cannot answer the call the caller goes to voicemail if voicemail has been configured for your extension NOTE The En button can be used to cancel the call pickup procedure Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call To do this press the T key without picking up the handset If you re already on the phone your incoming call should go directly to voicemail Your phone screen will display a voicemail icon along with the number of waiting messages if you have unheard messages example E x4 Handling Calls When you are connected to a call you can use the hard keys on the
10. Your Phone in the Aastra 9133i Installation Guide included with your phone Language Time and Date Set Ring Tone Clear Msg Wtg Contrast Level Live Dialpad Headset Settings Network Settings SIP Settings Phone Status Options 8 and 9 are generally considered to be administrator level options and require a password to access The Default setting under option 10 Phone Status also requires a password Some options should only be set up or changed by your system administrator For more information refer to the 9 33i Installation Guide or contact your system administrator Restarting Your Phone You may want to restart your phone to check for updates for your phone on the server You may occasionally need to restart your phone to set changes or updates to your phone or network settings You may also need to restart your phone if you have been asked to do so by your system administrator or should you experience any unexpected behaviour To restart your phone 1 Press to enter the Options list 2 There are two ways you can access your options list a Use WWW to scroll down the list of options to 10 Phone Status and press to select or b You can press 0 to jump directly to this option 3 Press S to move to the 4 Restart Phone option or You can press 4 to jump directly to this option 4 Press to confirm and restart the phone If you do not wish to restart your phone press tl to cancel
11. ck If you are ormhook and press a Redial Directory list appears on screen The redial list stores up to the last 100 numbers you called allowing you to scroll through and select the number you wish to redial Accessing the Redial List 1 If you are off hook and press B the telephone automatically dials the last number you called 2 If you are not on the phone press to display the most recently dialed number and use WW afia to scroll through the list to view the other numbers 3 Press WWW to see the second most recently dialed number or Mill to see the oldest call on your list 4 To dial the displayed number press 2 or lift the Handset or press any line keys 5 Press mm or to cancel Deleting from the Redial List NOTE You cannot delete individual entries in the Redial List To Delete All Items 1 Press i as Press Delete then press Delete again at the prompt to erase all items DELETE again to erase all items Redial List is empty Mute Press the button at any time to mute handset headset or handsfree The speaker light will flash slowly and you can hear the caller but they cannot hear you To switch mute on or off Press Receiving Calls When a call is ringing at your extension you will see the Inbound Call Screen The line call appearance light will flash quickly for the incoming call Laflamme we cer in ad al al l Le a nf
12. ection describes phone behaviour and start up screens you may see when the 91331 phone is first plugged in or when it is restarted When You First Plug in Your Phone The 91331 automatically begins the start up sequence as soon as it is connected The phone goes through this process the first time you plug in your phone and every time you restart your phone The first screen the phone displays is the Aastra splash screen Updating Your Phone After displaying the Aastra splash screen the 91331 checks settings and boks for new configuration and firmware updates for the phone from the server If a new update is found the phone displays the message lt Updating Config gt or lt New Firmware gt This may take a few moments while the phone downloads the latest updates NOTE New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your system administrator and should be scheduled during non business hours or slow call periods Important Do not unplug or remove power to the phone while it is checking or installing firmware Start up Screens After the phone displays the Aastra splash screen or after downloading an update the phone displays the Idle State screen John Burns 9054550055 o SE dun S 22 55pm The basic Idle State screen lists your name extension and today s date and time This screen is shown whenever your phone is not in use Incomplete
13. eeeeesneeeenaeees 6 Making and Receiving Calls Using a Headsets cee ceeceeeseeesseceseeeeeeesaeecsaeceseenseeeeaees 7 PROC ee oh E ile oO Ge nc eel S EE Mec hae Mase hc E 7 mecessine the Redial Li geo 2k oc A A Boke in ee TER EENE 7 Deleting from the Redial Listin lidades 7 DM tos de OS 8 Receiving Calls it A A A A A A A teh sags 8 Answering an Incoming Cally oia it lve Ns dt a diia 8 Sending an Incoming Call to Voicemail oooonnnonnnccnoncnoccnnnanconncnonononn nono non ncnonnnnnnnnnn nono ncnns 8 Handling A oe RU ec ee et a ae eeu aa 8 Hace ay allo Hold stes Maisie ete dl de fore ote sees tie Lando 8 When Hold a 9 Automatic A iat oN ienas aas ri ste ii gies iisti 9 Transfering Calls is 9 Blind Transiter A A ee ey 9 Cons lted A chin iets it Set hats Pgh akin tts Aine espa ese cei int tte a 9 Conterencins CANIS ri o os a pi Dat 10 Endina Cal bios 10 Managing Callge ne a heen E E e OA E same Medaakaseueteees 11 Directory LIS nn E E A E A E EE E nae 11 Accessing Yo r Directory messonia ti es hoes 11 Saving Numbers and Names to the Director y oooocnnocccnonccononcccnnncnononnnononcnonancnconnncnnnnos 11 Entering a New Number and Name into the Directory eee eeseeeeceeeeeeeeseseeneeeees 11 Editing im Directory ostia 12 Deleting Items from Directory nando 12 Callers Ltd ca EA a anes 12 Accessing the Callers idas ono i e na e ar einet iiine ite 13 Edin m thet Callers ESE e das en NE Mais ds 13 Deleting trom M636
14. es not support Consulted Transfer However you can place a consulted transfer through the Conference button If you are using a Nortel proxy server place a conference call as described in the following section After all parties are connected you can hang up leaving the remaining two parties connected See your system administrator for more information Conferencing Calls The 9133i phone system supports up to 3 parties including yourself in a conference call To create a conference call 1 Connect to the first party you wish to include in the conference if not already connected 2 Press mf A new line opens Dial 3 Enter the extension number or dial the outside number of the person you wish to add to the conference 4 Wait for the new party to answer You can consult with the new party first before adding them to the conference 5 To add the new party to the conference press again 6 To drop a party from the conference press once more You can use the WW mill keys to scroll through and see the numbers and names if available of the parties in the conference call To conference two calls you are already connected to 1 Begin with active calls on two different lines 2 Press mf A new line opens 3 Press the line key of the call you wish to conference with 4 Press again The two lines link into a conference call NOTE When a name
15. is displayed pressing drops the displayed party from the call Ending Calls To end a call you first need to reconnect to the call if not already connected for example if your caller is on hold Press the T button to end the call If connected through the handset you can also place the handset back on hook to end the call Managing Calls The 91331 has several features that make it easier to make and manage calls and to keep track of your caller history as well as your business and personal contacts Directory List The Directory List is your personal phone book conveniently stored within your phone You can enter up to 200 entries into the 91331 Directory by adding them manually or by saving the number and name from other lists stored on your phone Each entry can contain a maximum of 16 letters and numbers Accessing Your Directory 1 Press ectory The directory displays the number of entries in your list If the Directory list is empty Directory Empty Use Save to add is displayed Directory empty Use Save to add 2 You can access entries by pressing Y d to scroll through the list 3 To search for an entry by name press the dial pad number corresponding to the first letter of the name for example press 7 for the letter P Continue to press the dial pad number to access other letters on the same key for example press 7 three times for Ron If there are multiple entries
16. lows you to view your phone s network status and phone version information network hardware and firmware Admin contains administrator only options to configure how the phone connects to voice services These settings require an administrator password and should only be accessed by your system administrator User contains three options e Programmable keys e Password e Restart Programmable Keys this category allows you to configure what the programmable keys on your phone do Programming Keys Through the Web Client Move your cursor to an empty line and type in the name and number you wish to have as a speed dial up to 16 letters and numbers maximum Click on Save Settings to finish e To edit or delete programmable keys erase the entry in the line you wish to edit and re type a new entry if desired e Click on Save Settings to finish If quick access features like Call return and Voicemail have been configured on your PBX you can type the name of the quick access feature i e Caller ID and its corresponding access number 1 e 69 in the name and number fields NOTE If your system administrator has configured any of your programmable keys as line keys you cannot override them AASTRA 91331 STATUS PROGRAMMABLE KEY CONFIGURATION dau Key Name Phone Number ADMIN au Oma WR Save Settings Password This category allows you to change the web access password for your
17. make calls within certain area codes check with your system administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialing prefixes me b Disl When your party picks up a timer appears on your display that records the length of your call Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset Your phone must be in either the Speaker or Speaker headset audio mode You can set your desired audio mode through 7 Headset Settings in the options list For more information see the section Customizing Your Phone in the 91331 Installation Guide e To dial using handsfree first press 2_ and enter a number at the dial tone e To answer a call on your phone using handsfree press i or the line call appearance button e Ifyou are in Speaker audio mode lift the handset and press to switch between handsfree and handset e If you are in Speaker headset audio mode press to switch between handsfree and headset e When the handset is on hook T press call When handsfree is on the speaker light turns on to disconnect the Using a Headset The 9133i accepts headsets through the modular RJ22 jack on the back of the phone Contact your telephone equipment retailer or distributor to purchase a compatible headset NOTE Customers should read and
18. n Pelete again at the prompt to erase the item Deleting All Calls 1 Press Callers 2 Press Pelete then Pelete again at the prompt to erase all calls Programmable Keys Speed dials can be programmed to dial directly to another person s line or extension or set up to quickly access features such as Call return 69 or Voicemail NOTE Quick access features like Call return and Voicemail must first be configured on your PBX in order to work on your phone See your system administrator for more information Do Not Disturb DND One of your programmable keys can be configured into a Do Not Disturb DND function This is done through the administrator level configuration files only Talk with your system administrator if you would like the DND feature set up on your phone See the 9 331 Administrator s Guide Sample Configuration Files for more information Once DND has been configured your programmable key switches DND on and off If your phone shares a line with other phones only your phone is affected by switching DND off or on When DND is enabled on your phone you see on the second row of your display when your phone is in the idle state A caller trying to reach you hears a busy signal or recorded message depending upon the server configuration Programming a Speed Dial Key You can configure your programmable keys in two ways either by saving a listing from your Callers Redial o
19. observe all safety recommendations contained in headset operating guides when using any headset Advanced Volume Controls for the Headset Mic On the 9133i there are 3 options for the headset microphone volume To change the volume 1 Press to enter the options list 2 Use Y to scroll down the list of options to 7Headset Settings and press gt to select or Press 7 to jump directly to this option and press to select 3 Press to scroll down to headset mic volume and press to select 4 Use to scroll down the list and press to select your desired volume 5 Press to save changes and UH to exit 6 If you do not wish to save changes press to return to the previous screen NOTE By default the volume for the headset microphone is set to medium Making and Receiving Calls Using a Headset 1 Ensure that you have selected a headset audio mode by accessing the options list under option 7 Headset Settings 2 Plug the headset into the jack 3 Press to obtain a dial tone or to answer an incoming call Depending on the audio mode selected from the options menu a dial tone or an incoming call will be received on either the headset or the handsfree speakerphone 4 Press the mam key to end the call Redial Press the _ button to dial the most recent number you dialed from the phone If you are off hook and press E the last number you called will be called ba
20. pace between letters press To backspace and erase a mistake press ll or Delete 5 Press Sove to finish Saved Directory John Burns Editing in Directory To edit a listing in your directory 1 Press Directory 2 Access the entry you want to edit by pressing the first letter of the name on the dial pad and WW aiia to scroll through the list 3 To begin editing Presse Press again to erase the numbers or letters to the left or use the dial pad to enter additional digits or characters once you have saved the number If you don t want to change the number or name just press Directory at any time to exit 4 Press 5 to finish NOTE In the name field of editing mode the T key accesses various characters for adding entries such as URLs and IP addresses The table below illustrates the characters that can be accessed through this key in the order in which they appear on screen for example press the 1 key three times while in the name field to add periods to an IP address Deleting Items from Directory There are two ways to delete calls from your directory To delete items one by one 1 Press Directory 2 Press Y aif to find the item you want to delete 3 Press Delete then Delete again at the prompt to erase the item DELETE again to erase this item To delete all items in the directory 1 Press Directory 2 Press Pelete then Pelete again at the prompt to erase all item
21. phone to place a call on hold transfer a call or conference Placing a Call on Hold When you place a call on hold only your phone can retrieve the call To place a call on hold 1 Connect to the call if not already connected 2 Press the Hold key Call held The line call appearance light will begin to flash slowly and after a short time the phone will beep softly to remind you that you still have a call on hold The screen displays Call Held with the line number the call is held at the phone NOTE The phone will not beep to remind you that you still have a call on hold if you are connected to another call When on Hold To let your caller know that they are still on hold music plays softly if this has been et up for your system The call line appearance light for the line you are on remains solid to indicate that you are still connected John La Automatic Hold When juggling between calls you do not have to press the hold button to go from one call to the next The phone automatically puts your current call on hold as soon as you press a new line call appearance button If you have more than one call on hold you can reconnect to a held call by pressing the line call appearance button where that call is being held Press F to disconnect the call Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consul
22. r Directory list to a programmable key through your phone or by using the Aastra web client Your system administrator can also program these keys through the configuration files NOTE If your system administrator has configured any of the programmable keys to be line keys you cannot override them to make them speed dials Please see your system administrator for more details Saving from Hard keys to programmable keys To save an entry from your Redial Callers or Directory lists 1 Press the desired hard key EL 8 gt Directory Scroll through the selected list to find the name and number that you wish to sve to your speed dial 2 Press Sv 3 Press the selected speed dial If the name is displayed with the number both are saved to the speed dial 4 Press 2 to finish Editing a Programmable Key You can edit a programmable key by a Saving a new number to the key through the Callers Redial or Directory keys on your phone which overwrites the previous entry or b Editing the key through the Aastra web client See the section Programming keys through the web client for information on how to access the web client To edit your key delete the previous entry and write your new entry in the space Click on Save Settings to save your new entry Your system administrator can also edit your programmable key settings through the configuration files Deleting Programmable Key ltems from Memo
23. ry You can delete a programmable key through the Aastra Web client See the section Programming keys through the web client The Aastra 9133i Web Client You can also program your speed dial keys through the Aastra 91331 Web Client From this web client you can change some settings and view information about your phone To access the Aastra 91331 Web Client open your web browser and enter the 91331 IP Phone s IP address into the address field starting with the web prefix http NOTE the Aastra web client supports Internet Explorer and Gecko engine based browsers like Firefox Mozilla or Netscape Accessing the Aastra web client To access the IP address specific to your phone 1 Press Options then select 10 Phone Status 2 Under Phone Status select 1 Network status then scroll down to IP Addr to get your phone s IP address 3 Open your web browser and enter the 91331 phone s IP address into the address field starting with the web prefix http 4 On the side menu of the Aastra 91331 web Client you will see three main categories Status User and Admin A Aastra 91331 gt Microsoft Internet Explorer Q 912 Address ME hetp 4 192 168 0 48 9133i STATUS Network AASTRA 9133i WEB CLIENT SIP Version 1 1 0 129 Hardware Firmware USER Restart ADMIN Network Copyright 2005 Aastra Technologies Limited Contact support aastra com Status al
24. s tory empty ave to add Callers List The Callers list is a stored log of your incoming calls The 91331 telephone stores information on up to 200 incoming calls in the Callers List Your telephone logs the number and name if available of the caller when they last called and the number of times they tried to reach you When the Callers List is full the oldest call records are deleted to accommodate the information of new callers gt ee gt Pe 7 Je E ds A gt SE E A If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name in a programmable key or the Directory the Callers List will display the name and number Caller s List Screen Display The display shows you how many callers have been added to the list since you last checked it v450 349 0438 v means you have returned the call from the Callers List N MAR 04 3 30pm 2x N means a new call XX New Callers When you re not on the telephone and not in the Callers List the display shows you how many callers have been added to the list since you last checked it Indicates an unanswered call in the Callers List Indicates an answered call in the Callers List i Indicates a Call Waiting call in the Callers List Incoming call waiting call Laflamme amp assoc 2x means this caller has called twice The display shows 450 349 1234 the date and time of the last call from that caller Jun 3 2 4
25. s Call return 69 or Voicemail Your system administrator can also configure these keys into extra line keys or set one up as a Do Not Disturb DND key See the section Programmable Keys under Managing Calls for information on how to program your speed dials Multiple Line and Call Appearances The 91331 has 3 hard line call appearance buttons each with a corresponding status light It can accommodate up to 9 lines that can be configured across the 3 line keys and the 7 programmable keys through the configuration files These line call appearance buttons and lights can represent physical lines calls for Line Call Appearance Light Behaviour Light flashes quickly Light is solid Light flashes slowly your extension or calls from a group that your extension is part of By pressing a line call appearance button you connect to the line or a call it represents The line call appearance light indicates the status of that line or call When the phone is taken off hook the phone will automatically select a line for you Line Call Appearance Status Making Calls This section describes ways to make calls on your 91331 phone using your handset speakerphone or headset Dialing a Number First take the phone off hook by e lifting the handset gt e pressing or e pressing a line call appearance button At the dial tone enter the number you wish to call If you are unable to
26. ting with the person receiving the call To do this simply complete the transfer immediately after you have entered the number but before the phone begins dialing out Consulted Transfer You also have the option to consult with the person you are transferring the call to before you complete the transfer To do this remain on the line until the receiving party answers the call After consulting with the receiving party you can either complete the transfer or cancel the transfer to go back to the original call To transfer a call to another extension 1 Connect to the call you wish to transfer if not already connected 2 Press r You will hear a dial tone as a second line opens up 3 Enter the extension number of the person you wish to transfer the call to or dial the outside number of the person you wish to transfer the call to 4 To complete a blind transfer press Xr again before the phone begins dialing Hang up to complete the transfer 5 To complete a consulted transfer remain on the line to speak with the party before pressing Xfer__ again You can switch back and forth between the calls by pressing their corresponding line call appearance buttons before completing your transfer 6 To complete the transfer press Xfer once more To cancel the transfer select Cancel on the display screen PLEASE NOTE if you are using a Nortel proxy server the Transfer key do
27. wer over Ethernet PoE power supply optional accessory that is necessary only if no inline power is provided on the network Installation and Set up If your system administrator has not already set up your 91331 phone please refer to the Aastra 9133i Installation Guide for basic installation and physical set up of the 91331 For administration and configuration information system administrators should refer to the Aastra SIP 9133i IP Phone Administration Guide more advanced About This Guide This guide explains how to use your new 91331 phone Not all features listed are available by default Contact your system administrator to find out which features and services are available on your system Your system administrator also has the ability to customize some features on this phone Documentation Aastra 9133i IP Installation Guide installation and set up instructions general features and functions and basic options list customization This guide is included in the box with your phone Aastra SIP 9133i IP Phone User Guide explains the most commonly used features and functions This guide can be downloaded from www aastra com Aastra SIP 9133i IP Phone Administration Guide explains how to set the 9133i phone up on the network and contains advanced configuration instructions for the 9133i This is an administrator level guide This guide can be downloaded from www aastra com Getting Started This s

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