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Aastra AVS 5150 User's Manual
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1. name in this menu The name replaces the mailbox number in the default greeting The caller then hears You are connected with the mailbox of Name The recorded name is also automatically added to forwarded messages Please proceed according to the voice menus Name haz1315aaenat 0 Listen Record Delete Back modify Voice menus Do not disturb In this menu you can activate or deactivate the Do not disturb function When it is activated the voice mail system does not transfer calls to the mailbox subscriber The caller then receives a special greeting that offers other connection possibilities You are notified of the current setting after you activate or deactivate the func tion Do not disturb On Off haz1316aaena0 Notification The purpose of external notification is to signal reception of messages in your mailbox to an external line In this menu you enter the phone number of the external line up to 20 digits and you activate or deactivate the external notifica tion function External notification haz1317aaena0 On Off Enter Listen to Back phone no phone no O Note It is possible that this menu item is not available in your voice menu If this is the case contact your system administrator The administrator can authorise you to use the external notification function Please proceed according to the voice menus Voice menus Send messages This function allow
2. AASTRA Ascotel Voice Mail System AVS 5150 User Guide Ascotel IntelliGate Telecommunication Systems E Contents Brief operating instructi0N ooooooooommmmo 2 Operation desigN oooooocooorrnnnrrn o 3 Accessing the management functions ooo ooooooooooooo eee 4 VOICE MONUS zes ee 5 Liste tO MESSAGES ois cn a A Sw oe oe ee ha 5 Options password use sn DE en 6 Options language ened ec tara aro po Pade bd ahead aa 7 OPTIONS CLIPS TIME 1 ano tek em te sete sa Teed do a att te 7 PEFSONAlgrESUING ee wid ORR eR eel ieee ait ete mad Meth 8 Names 24 Ata tes bt hate ebb ee stehe 8 DO MOL GIStUID ran A et ae aid 9 NOLITICALON nr certs athe en ee An a eet ie 9 SONG MESSAGES iaa ee ei A OP Re aera aa ED 10 Accessing the main Menu eser ron eee ees 10 Voice mail operation with configured keys 11 Three examples of key configuration o ooo oooooo oooo ooo oooo 12 Brief operating instruction A AASTRA Brief operating instruction Voice Mail System To access your personal mailbox 1 Enter the Voice Mail System internal or external telephone number Internal telephone number External telephone number 2 Activate Tone_dial_mode DTMF if required dependent on your terminal type Enter any other key that your system requires Follow the instructions of the voice menu Voice menus Listen to Personal Do not External Send a Main messages Options greeting Nam
3. ailbox password to the function key by editing the content of memory 1 in the following way InnnZxxxxf Meaning nnn number of the voice mail system Xxxx user password f management function e g f 1 for Listen to messages Note By default the Office 25 35 and 45 telephones automatically switch to Transparent DTMF mode when a connection is initiated Thus the func tion command Z is unnecessary Example 3 Call up messages from another mailbox or virtual mailbox 4 Select the Foxkey Number key and confirm with Ok Use the Foxkey to select the desired memory location Enter the following function commands InnnZNP9Pfmmmxxxx Meaning nnn 9 f number of the voice mail system switch to the main menu of Auto Attendant the DTMF dialling signal for listening to messages in the main menu mmm number of the other or virtual mailbox XXXX password of the other or virtual mailbox To activate the function enter the user password of your mailbox in call prepara tion and press the corresponding key Voice mail operation with configured keys Tip You can also add your mailbox password to the number key by editing the memory content accordingly See Tips for examples 1 and 2 Note If you configure this function on the key of a telephone without its own mailbox you go directly to the main menu of the Auto Attendant Subject to delivery availability an technical modification
4. e disturb notification message menu On Off Automated attendant Listen Record Delete Back On Off Enter Listento Back modify phone phone no no Password Language Clip Time Back Listen Record Delete Back On Off modify Listen Modify Back Listen Modify Back Valid from SW version 5 0 Note Tone_dial_mode DTMF must be activated e g press key for a while Next Repeat Save Forward Answer Delete Back message message message Document No eud 0212_en 1 2 Order No 20322331 Brief operating instruction Operation design Operation design As a voice mail subscriber you have your own personal mailbox It works similar to an answering machine callers hear a greeting and can leave a spoken message The AVS Voice Mail System also offers you an array of other features that go far beyond the usual answering machine functionality These include such functions as Auto Attendant internal and external notification simultaneous group mes saging multilingual capability and more The system is operated by means of voice menus providing diverse options You select menu items by entering DTMF dialling signals Dual Tone Multi Frequency via your telephone keypad Your telephone has to be DTMF mode enabled to do this DTMF is automatically activated by default when the Office 10 25 35 45 and 130 telephones initiate a call The Office 20 30 40 100 and 150 phones are switched manually to Tran
5. enu level acoustically informs you all possible item selections You then access one of these by pressing a corresponding key O Note With the help of the User s Quick Guide see page 2 you can access the desired management function at any time by using the corresponding key selection without having to listen to the spoken text This applies to all voice menu levels Listen to messages This menu permits you to listen to messages save messages forward messages with or without a comment by you and immediately answer or delete messages Listen to messages no ao a 0 0 Next Repeat Save Forward Answer Delete Back message message message Note Please be aware that messages in your mailbox normally remain availa ble 30 days before they are automatically deleted The storage period can be changed by your system administrator Please proceed according to the voice menus Voice menus Options password It is recommended that you prevent unauthorised access to your mailbox by selecting a personal password A password consists of a four digit number using the digits 0 to 9 The DTMF dialling signals and cannot be used If you forget your password the system administrator can reset it to the default value 1234 Entering the value 0000 deactivates password prompting Please proceed according to the voice menus Options Password haz131 taaenad Listen Modify Back Voice menus Optio
6. function The following configuration examples apply to the Office 25 30 35 40 and 45 telephones The line is automatically seized and the configured function is per formed The function commands in the examples which follow have the meanings below Function command Meaning l Seize line x Disconnect P Pause 1 second before the next operation N Use the phone number entered in call preparation Z Activate Transparent DTMF mode Voice mail operation with configured keys Three examples of key configuration The following three steps take you to the key configuring menu This procedure applies to all examples which follow 1 Press the menu key repeatedly until Configuration or Programming appears and then confirm with the Foxkey or hold down the menu key 2 Press the menu key repeatedly until Keys appears and then confirm with the Foxkey 3 Press the free key to configure Continue from step 4 of the following examples gt Note By holding down the desired key you can go directly to the key s configuration menu Example 1 Call diversion CD or call forwarding FORW D to your mailbox 4 Select using the Foxkey Function key and confirm with Ok Use the Foxkey Diversion and Subscriber or Call forwarding FORW D to select and then confirm with Ok 6 The displayed function commands in memory 1 and 2 now correspond to the selected functions Memory 1 contains the function for activat
7. ion and mem ory 2 the function for deactivation These function commands are saved with Ok Activate memory 1 Deactivate memory 2 Call diversion I 21N PX 1 21PX Call forwarding I 61N PX 146 1PX To activate call diversion or call forwarding enter the number of your voice mail system in call preparation and press the corresponding function key Pressing the key again deactivates the function Voice mail operation with configured keys You can also add the number of your voice mail system to the function key by editing the content of memory 1 in the following way Activate call diversion 1 21nnnPX Activate call forwarding I 61nnnPX In the above nnn is the number of your voice mail system Your mailbox number is automatically assigned and thus need not be specified Note The activated function can also be deactivated with the Foxkey under Reset Example 2 Accessing the management functions main menu of your mailbox and calling up messages 4 Select the Foxkey Number key and confirm with Ok Use the Foxkey to select the desired memory location 6 Enter the following function commands InnnZNf Meaning nnn number of the voice mail system f management function e g f 1 for Listen to messages To activate the function enter the user password of your mailbox in call prepara tion and press the corresponding key Voice mail operation with configured keys a Tip You can also add your m
8. ns language The AVS Voice Mail System gives you a choice of three system languages The first language is the default language You can change the default language for your mailbox After doing so system messages are spoken in the newly selected lan guage This applies for example to the voice menu for your mailbox s manage ment functions and to the default greeting to callers who dial your mailbox Please proceed according to the voice menus Options Language haz1312aa0na0 Listen Modify Back Options CLIP time When a message is received the time and date as well as the caller s number if available are all automatically saved This option allows you to select whether you want to hear this information before listening to a message Please proceed according to the voice menus Options hazt314aaena0 Password Language Clip Time Back On Off Voice menus Personal greeting The voice mail system assigns a standard greeting to each mailbox e g You are connected to mailbox number NNN This menu gives you the opportunity to record your personal greeting As the mailbox owner you can listen to the per sonal greeting change it or delete it at any time Personal greeting Listen Record Delete Back modify haz1313aaena0 Note Callers can skip the greeting and leave a message immediately by pressing the key Please proceed according to the voice menus Name Speak and record your
9. s The scope of performance depends on the software by Aastra eud 0166_en 1 1
10. s you to send a new message to one or more mailboxes This is especially useful in the following situations e You want to leave a message for a mailbox owner who has not diverted to the voice mail system e You want to send a message to several or all mailbox owners simultaneously There are five mailbox groups with the default numbers 000 001 002 003 and 099 The system administrator can assign mailboxes to the first four groups The 099 group always contains all mailboxes Please proceed according to the voice menus Senda message Accessing the main menu With the 9 key you can change from the main menu of your personal mailbox s management functions to the main menu of the Auto Attendant You then hear the greeting of the opening menu for the currently active mode of operation day pause night holidays public holiday The system administrator can reconfigure the keys Main menu Automated attendant haz1319aaena0 Voice mail operation with configured keys Voice mail operation with configured keys For convenient operation of frequently used voice mail functions e g activating and deactivating call diversion and call forwarding to your mailbox calling up received messages etc you can take advantage of the freely configurable keys of your Office telephone These you can configure yourself by assigning function commands to keys Once they are configured simply pressing a single key per forms the desired
11. sparent DTMF mode for each call This is done by press ing and holding the key or by pressing the Foxkey Operation design Accessing the management functions To dial your personal mailbox proceed as follows 1 2 Dial the user group number or DDI number of your voice mail system Ensure that your telephone is sending DTMF dialling signals If necessary you can activate the Transparent DTMF mode by pressing and holding the key or by pressing the Foxkey You hear Please enter your password The initial default password is 1234 It is recommended that you change this password immediately to prevent unauthorised persons from listening to your personal messages Note If you do not hear this message after dialling the voice mail system but rather a general announcement a mailbox has not yet been assigned to your subscriber number In this case contact your system administrator 4 After correctly entering the password you hear You have X new messages and Y saved messages or You have no new messages At this point you are in the main menu area of the management functions of your mailbox From here you can listen to your messages as well as edit or set up your per sonal mailbox options The following sections describe these functions in detail Voice menus Voice menus The following sections describe the management functions of your personal mailbox After you dial your mailbox the first voice m
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