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Aastra 9120 User's Manual
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1. Line X_ To have the Callers List show local numbers without the area code and internal num bers as extensions see Entering area codes on page 26 To dial back a long distance number in the Callers List 1 Press Callers 2 Select a Line key Use amp or dia to find the item you want to edit To dial the edited number lift the handset or press either ie gt Dial gt or C Linex 2 2 3 Using the dial pad press 1 and the area code if necessary 4 y If you want to save the number to the directory press save Saving Callers List numbers to the Directory or a Memory key To copy a number from the Callers List to the Directory or to a memory key Press amp Callers 2 Press amp tine Xx 2 Find the item you want to copy Press U Save Press directory or the memory key where you want to store the number Do Pl SP yy H gt If no name is displayed you are prompted to enter one To enter a name use the dial pad See Entering Names on page 16 If you don t want a name go to step 7 7 Press C save 8 To leave the Callers List at any time press Callers or Deleting from the Callers List To delete a number in the Callers List To delete all numbers in the Callers List 1 Press aers 2 1 Press Callers 2 Find the item you want to delete 2 Press inex 3 Press delete twice 3 Press deletetwice while the Callers You are still in
2. To turn a feature on or off 1 Press the memory key where you stored the desired feature The display shows the feature name and code 2 Lift the handset or press either Dial 0 ie or amp LieX 2 The feature code is dialed out which turns the feature on or off The active feature applies only to the line you selected or to the prime line if you did not press a line key For example if you want to forward all incoming calls you must turn the feature on for each line Note If the Live dial pad option is turned on you do not have to lift the handset or press any other button Pressing the memory key will automatically dial the feature code and put the telephone in Handsfree mode Saving a feature and light in memory keys You can make the set indicator light come on when you turn a feature on and go off when you turn that same feature off You can only do this with one feature and the feature must have separate On and Off codes such as Call Forwarding For example you may want the light to remind you that you have turned Call For warding on To do this use one key to turn the indicator light on when you activate the feature Use the second key to turn the indicator light off when you deactivate that same feature The following procedure shows you how to program a FeatureLight On and Off key To save a FeatureLight On key To save a FeatureLight Off key 1 Press save 1 Press C save 2 Do NOT select
3. play instead of the date and time when you are on an active call To turn the Call timer on or off 1 Press C options 2 Press 0 B or use to scroll to option 03 3 Press to turn the Call Timer on or off Pressing allows you to toggle from on to off 4 Press 7 Note This feature is not available when using the conference option Selecting the dial pad mode When you select the dial pad mode you are turning the Live dial pad option on or off With Live dial pad on the telephone chooses the prime line and automatically dials out and turns on Handsfree as soon as you press a dial pad key or a memory key When Live dial pad is off the telephone is in predial mode This means after you dial the telephone number you must lift the handset or press either Dial 0 LieX 2 or iu before the telephone number is dialed To select the dial pad mode 1 Press C eptions 2 Press 0 6 or use amp or dia to scroll to Option 06 3 Press to change the dialpad mode from on to off Pressing allows you to toggle from on to off 4 Press s Entering area codes When you enter an area code or prefix using this feature your 9120 telephone will remove that code or prefix from incoming numbers For example if you enter your area code into this option all calls in your area code will appear in the Callers List with the area code stripped off the area code will appear in brackets after th
4. 13 To resume the automatic date and time setting if the date and time has been set man ually disconnect the power supply then re connect it After your first incoming call the date and time are automatically set if you subscribe to the Caller ID service from your telephone company Turning the ringer on and off To turn the ringer on To turn the ringer off 1 Press t w 1 Press W w 2 Press Linex 2 2 Press Linex 2 3 Press the right side of __ Con 3 Press the left side of 1 Con tinue pressing the right hand side until tinue pressing the left hand side you reach the desired ring volume until the ringer is off Note Do not lift the handset while you are turning the ringer on or off Setting the ring tone and ringer volume You can choose one of four different ring tones and set the ringer volume for each line To set the ring tone and volume 1 Make sure that the ringer is turned on 2 Press Options 3 Press O 4 or use amp or da To scroll to Option 04 4 Press to enter Select ring tone 5 Select a Linex 6 Press Wand follow the instructions on the display When picking the ring tone press to adjust the volume 7 Press Save to end only when you are satisfied with ring tone and ringer volume If required repeat these instructions for the other line Press Controlling the ringer volume While the telephone is ringing on one line you can press the
5. number the display shows 291 9000 and Joe s password is not displayed or stored in the Redial List For more information on the Redial List refer to Using the Redial List on page 10 To enter a Secure number Press 0ptions Press 0 7 or use amp or dia to scroll to Option 07 Press to enter the Secure number Using the dialpad enter the secure number Press C Save to end Repeat steps 6 and 7 for each secure number you want to enter NY SD oT ej S V gt Press To delete or edit a Secure number 1 Press options Press 0 7 or use amp or di to scroll to Option 07 Press to enter the Secure number Press save until you find the number you want to change or delete Oy e ey N Press to backspace and simply delete the secure number or delete the secure number and use the dialpad to enter the changed number Press Csave 7 Presl Using a headset with your telephone The built in standard 2 5 mm jack allows you to use a headset with this telephone Using Headset The headset jack automatically detects the headset when it is plugged in This will allow all handsfree functionality to be enabled through the headset You can mute a call when on the headset see To Mute a headset call on page 13 Note When the headset mode is enabled the handset must remain in the cradle Extension in use When you lift the hands
6. Conference Both calls of a Conference are on hold Press Lavference to re establish the Conference Press line key This appears when the call you want is on hold You must press tine X to retrieve the held call Private number or Private name The caller has requested that the telephone company not deliver the number or name Fedial list is empty This appears if you press fedial_ before making any calls on your telephone or if power has been interrupted Finger is OFF Line x The ringer volume is turned off for that line Without lift ing the handset press the volume bar Unknown name or Unknown namber The name or number is unavailable from the telephone company KERMAKRMMEMEEEX SAMA AMAA The telephone number is longer than the display The dis play shows and the last 15 or 16 digits of the number na Hew Callers When you re not on the telephone and not in the Callers List the display shows you how many callers have been added to the list since you last checked it Indicates an incoming call Ca Indicates that the phone is off hook Ca Indicates an incoming Call Waiting call 30 31 Callers List display messages Message Callers List is empty What it means Your telephone does not record incoming calls until you subscribe to Caller ID service If you do subscribe you haven t received any calls in the list yet or you ve del
7. Labeling the memory keYS 00 0 eeeeceeeeeeeeeeneeeeeeneeeesaeeeeeneeeeeeaeeetsaeeeeeneeeees 22 Making calls from memory KeYS ee eeeeseeeeeneeeeeeeeeeeneeeteaeeeenaeeeesneeeseaeees 23 Editing memory KeYS eeeeeeeneeeeeeeeeeeeeeeeeeneeeeseaeeeesaeeeseeeeeseaeeessaeeeeeneeeees 23 Deleting memory keyS cc ccceseseeeeeeeeeeeeeeesceeeeesceeeesaeeeeseeeeeeseeeeneneaeees 23 Saving features in memory keYS cceeeeeeeeeeeeeeeeeeeeseeeeeaeeeeeeeeeeteeeeeaeee 23 Using feature Key ccccccecseceeeseeceeeseeeeeseeeenseneeseseeeeeeeeeneenseeeseeenensenenes 24 Saving a feature and light in memory keYS cceeeeeseeeeteeeeeeteteeeeeeteeees 24 Using Feature Light KeyS eee eeeseeeeeeeeeneeeeeeeeeeeseeeeeeeeeeeeneeessaeeeeeeeeess 25 Advanced Option xizisicsssccssccssicccsccenctssastescedescecscecateseceeconedsearsecessteresseeccurss 26 Turning the Call timer On or Off 2 eeceeeeeeeeeeneeseeeeeeeeaeeeeeeeeaeeesaeeeaeeseeenas 26 Selecting the dial pad mode uu eee eeeeeceeeeeeeeeeeeeeeeeteaeeseeeeaeeeeeeeeeeteeeteeee 26 Entering area CodeS eeccceeeeceeeseeceeeseeeeeneeeensenceseseeeeeseeeeneeneesesceeneneeaenes 26 The Secure Numbers Feature cccccccceeeceeeseceeeeeeeeeseeseeeseeeesseeseeessetenas 27 Using a headset with your telephone ee ceeeeeeeeeeeeeeeneeeeeeneeeeseeeeeeneeeee 28 Extension M S Eneo eat a Reheat 28 Display ICONS and MessageS s s sssersssnnnssunnennnnnnunnnnnnnnnnn
8. Model 9120 will provide basic telephone service during a power failure How ever only the dial pad ringer and handset will function If on a handset call when a power failure occurs the Model 9120 will keep the call Handsfree calls will not be re established during a power interruption Unpacking your phone Along with this user guide the following items are included with your telephone X ll i Handset cord v OOO000 OOOO 00000 Mooooaoa l Z T Telephone Memory key card Handset Number card and plastic lens and plastic lens Power adaptor Telephone stand Telephone line cord Regulatory sheet The power adaptor is 16 VAC 250mA please see the regulatory sheet for safety instructions regarding the power adaptor and operation of the telephone Key Descriptions Set Indicator Light Options Key Backlit Display Navigational Keys Handset Volume Bar Dial Pad Linel amp Line2 Keys 14 Memory Keys Headset Jack Keys Key Description Set Indicator Flashes when the telephone rings or when a call is on hold lights up Light when a message is waiting or when a feature or extension is in use See Set indicator light messages on page 31 for more information 14 Programma Stores a name and number or feature for easy access ble Keys Internal Head Allows you to plug a headset with a standard 2 5mm jack See
9. a memory key yet 2 Do NOT select a memory key yet To program the light on press 1 To program the light off press 0 3 Press the desired memory key 3 Press the desired memory key 24 25 To save a FeatureLight On key To save a FeatureLight Off key 4 Enter the telephone company fea 4 Enter the telephone company fea ture code for turning the feature on ture code for turning the feature off Read the display to confirm the number Read the display to confirm the number 5 Press Qsawe 5 Press save 6 Label the memory key 6 Label the memory key Note Contact your telephone company for the appropriate feature codes Using Feature Light keys To turn a feature and light on or off 1 Press the memory key where you stored the FeatureLight The display shows FeatureLight OM or FeatureLight OFF 2 Lift the handset or press either Dial 2 fie gt or _LineX_ The feature and light turn on or off When the feature and light are on and you re not using the telephone the display shows Feature ON and the line that it applies to as a reminder Note If the Live dial pad option is turned on you do not have to lift the handset or press any other button Pressing the memory key will automatically dial the feature code and put the telephone in Handsfree mode Advanced Options Turning the Call timer on or off You can program the call timer to always appear on the 3rd line of the telephone dis
10. the microphone so that your caller cannot hear you the light indicator will flash when the microphone is muted Line 1 Select either line key to answer ringing calls line indicator light will C tine 2 flash for ringing calls Press either line key to place outgoing calls Conference Joins the calls on the two lines together See Using the Conference key on page 9 for more information C Callers J Access a list of the last 100 calls received The list begins with the new est call and ends with the oldest The oldest call is automically deleted to make room for the new calls when the list becomes full See Callers List on page 18 for more information C Fash 2 Use with the network features such as Call Waiting and Three Way Call ing flash is also referred to as link C Redial 2 Displays the last ten phone numbers dialed out on the telephone See Using the Redial List on page 10 for more information Dil 2 Dials the displayed telephone number automatically activates the handsfree mode if the handset is not picked up C Line X 2 To indicate Line 1 or _Line2 in this user guide g Memory keys store numbers names and features See Memory keys on page 21 Basic Installation Pre installation information for the 9120 telephone The 9120 telephone is a two line telephone Before you begin installing it you need to know how the telephone lines are connected to the phone jacks at your home or office When two te
11. you to use Also see Extension in Use on page 28 Making a Handsfree call You don t have to use the handset to use your telephone Instead you can use Hands free mode to place a call or you can switch to Handsfree mode while a call is in progress To dial without picking up the handset To switch to a Handsfree call 1 Press ie gt or tine x 1 Lift the handset 2 Enter the number using the dial pad 2 Dial a number using the dial pad 3 When the call is over press 7 43 When the call is answered press To dial without picking up the handset To switch to a Handsfree call 4 Hang up the handset 5 When the call is over press _ Muting a Handsfree call You can turn off the microphone so that the caller can t hear you but you can still hear the caller Muting a call only works when you are in Handsfree mode To mute a handsfree call Press ive Mute 2 Without lifting the handset make a call 3 To turn off the microphone press gt You can hear your caller but your caller cannot hear you The light beside ii flashes The display shows Microrhone mated 2 4 To speak to your caller press 4 gt again Each time you press e gt you turn the microphone on or off 5 When the call is over press 7 To mute headset call Press iit 2 2 Without lifting the handset make a call 2 3 To turn off the microphone p
12. C rated as follows For North American Markets AC voltage 110 120V Input 120VAC 60Hz 10W and Output 16V AC 250mA Substitution of non approved equipment will void the Aastra Telecom Inc warranty For more information about installation and safety concerns call 1 800 574 1611 Making and Answering Calls Making a call With your telephone you can make and answer calls using your handset or iia for speakerphone capabilities A headset attachment can also be used with your tele phone refer to page 28 You can use the 9120 to simply make a regular call or you can predial a telephone number to ensure it is correct before it is dialed out Follow the procedures below to make a regular or predialed call To make a regular call To make a predialed call 1 Lift the handset or piss either 1 Enter the number using the dial pad C e gt or amp LieX 2 2 Enter the number oe the dial pad 2 Lift the plat or press either C fe gt _Dial_ or _LineX Note If you have turned on the live dial pad option you will not have to lift the handset or press any buttons after entering the number Refer to Selecting the dial pad mode on page 26 When you use ie Dial or lift the handset rather than using a line key to make a call the prime line i is automatically selected The default prime line is Line 1 If you want to change the prime line to Line 2 see Changing the Prime Line on page 14 Answering
13. Fa AASTRA 9120 USER GUIDE Table of Contents INtFOGUCTION p E S E E E E 1 Emergency service Feature cccccccceseceeesseceeeeeeeeeseeeneneesenenenseeseneesneenens 1 Unpacking your PHONE cesis seseina e eor 1 Key Descriptions sssrinin raene eiria aiani 2 Basic Installatlomesscscccisscscississsrsssatecastecsssenacdeveccssescarsccnacsessdussusiaestandersvaasees 4 Pre installation information for the 9120 telephone 4 Special information ieaiaia Wheeden E E E 5 Making and Answering Calls ssnssussunsennnunnnnnennnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnn na 8 Makiig a Callhiscies ci ccceasectecisubeatucs caduyenecenageeecaceeecactd aa i eara EEE 8 Answering a Call eecccecceeeceeeceeseeeeeeeeeeeeeeaeeeeeeeeaeeseaeeeaeesaeeeaeeseaeesieeeeaeenaees 8 Using the Hold Key c 2csaciencitints dit anae 8 Switching between two lines ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeseaeeeeeseaeeeeeeeeatens 9 Using the Conference key cceccesecceeseeteeeeeeseaeeeaeeeeaeeeaeeseaeeeeeseaeeeeeteas 9 Extension in US ececceceeeceeeeeeceeseeeeeesceeeeseneeeseneesesceenessnenesseeeesseeeenseceess 9 Making a Handsfree Call eesseeesseeeseneeeesneeeeeneeeeeeneeeseaeeeseneeeeseaeeeeeaeees 9 Muting a Handsfree Call oo eeeeeeeseeeeeeneeeeeeeeeeenaeeeseneeeseaaeeseeneeeseneeereaas 10 Using the Redial List ceeseeceseceeesenceeseeeeeeeeeeeenenseseeenesneeeeeneensenenenes 10 Call Waiting MD iss saist sitoisi sacs tess
14. The screen may display EMD OF LIST but continue to press dia to see the oldest call record 4 To leave the Callers List at any time press Calles or Note If you re on a call while viewing the Callers List pressing J will not drop the call Making a call from the Callers List To dial a number in the Callers List 1 Press Caers gt The display shows the most recent caller record 2 Press lt Linex 3 Find the caller record you wish to dial to 4 Lift the handset or press either ii Bil gt or tine x 5 To end the call press or hang up If you call a number from the Callers List and you don t get connected you may have to edit the number for example the number may be long distance and you may have to add 1 Editing in the Callers List To edit a number in the Callers List 1 Press Callers gt 2 Press inex 3 Find the item you want to edit 4 Press any key on the dial pad to begin editing This may be required if you have tried to dial the number and there is no connection 5 To add digits use the dial pad To erase one digit to the right of the cursor press p gt To erase one digit to the left of the cursor press Caution The Callers List does not save changes If you plan to call the number again save it to the Directory or a memory key 6 To dial the edited number lift the handset or press either ie gt Dial 2 or
15. Until you subscribe to Calling Line Identification service your telephone does not record incoming calls Also the Call Log option may be set to log no calls See page 18 for information I cannot dial a number in the callers list The caller may have an unknown number I have only one line connected to my phone and I keep getting the message Check line cord Check that the line cord is connected to a jack t This service may have a different name in your area Contact your telephone company for information This service may have a different name in your area Contact your telephone company for information The light is stuck on and the message feature on is displaying A Feature Light On code has been entered and you need to program a Feature Light Off key Follow the steps that appear in Using Feature Light keys on page 25 Live dialpad has stopped working It may be that the Live Dialpad option has been turned off in the Options List Setup option 6 should be on If this does not solve the problem disconnect and then recon nect the AC adapter The display is blank on my phone Check that the power adapter is connected to the phone and that the phone is con nected to a working outlet You can test the outlet with another device such as a lamp How do I answer Call Waiting To answer a Call Waiting call press Fash gt You may have to subscribe to a Call Wait ingt service to use this feature I can view regular Call
16. Using a set Jack headset with your telephone on page 28 Keys Key Description options Access a list of 11 basic options to customize the features of your tele phone Directory Stores up to 100 names and phone numbers stored in alphabetical order See Directory on page 15 for more information J Save Use to store numbers and names in Directory in memory keys and to save Option feature settings CJ Derete Removes individual entries in the Directory or Callers List Erases memory key information Shift Use to access the seven two touch memory positions 4 i gt FM allows you to move up or down in the Directory Callers List ww Options List and the Redial List When you are editing entries on the display allows you to backspace and erase characters and gt allows you to view multiple messages on the telephone display or adds a space between characters Eag Ends an active call Goodbye exits an open list such as the Directory Options or Callers List It will not hang up a call that is on hold J Places calls on or off hold See Using the Hold Key on page 8 for more information w0 Sets the ringer volume when the telephone is idle sets the handset and speaker volume while on call See Setting the ring tone and ringer vol ume on page 13 for more information Tle Activates the speaker and microphone so you can listen and talk without using the handset also mutes
17. When you are on a call and you hear the Call Wait ing tone the Call Waiting information is displayed as shown below Incoming caller s information When you hear the Call Waiting tone Caller One is displayed Caller Two s information is displayed CALLER Tuy 555 5678 If you decide you want to speak to the new caller simply press Fash gt Your first call will not be disconnected You may switch between callers as often as you like by press ing Fash 2 When you press Fash and see a caller s Identification information but only hear a dial tone it means that the caller has hung up Your second call will be stored in the Callers List even if it is not answered For more information about stored calls see Callers List on page 18 Note The Call Waiting ID display option must be enabled in order to see the Call Waiting ID information on the display You must subscribe to your telephone company for the Call Waiting with Calling ID service Turning the display of Call Waiting ID on or off You can choose whether or not Call Waiting ID is displayed on your telephone for Line 1 and Line 2 To turn Call Waiting on or off Press Options Press 1 or use amp or dia to scroll to Setup Option 11 Press to enter Call Waiting ID Press Line X2 Press to turn the Call Waiting ID feature on or press to turn the feature off Press a Ny S 91 By NS Repeat thes
18. a Call To answer a call 1 Lift the handset press fe or press the key for the line you want to answer When you subscribe to the Caller ID service from your telephone company Caller ID information is sent from the telephone company to your 9120 telephone between the first and second ring Therefore if you want the telephone number of the incoming call to appear on the display and in the Callers List you must wait until the informa tion appears on the display before answering the telephone If you lift the handset or press when both lines are ringing the line that was ringing first is automatically answered Using the Hold Key To put a call on hold and take a call off hold 1 Make or answer a call 2 Press Line 1 held or Line 2 held appears on the display and the line indi cator light flashes Note You won t lose the call if you hang up the handset 3 To retrieve the call press fi gt or LieX 2 If you don t retrieve the call within 15 minutes the call is automatically dropped Note The 9120 automatically releases a call on hold when a person on an extension telephone on the same line picks up the call If you don t hang up the handset after you have put a call on hold and that call is picked up by someone at another extension the call is taken off hold but remains connected to your tele phone If this happens any background noise from your area will be heard by the
19. and names 21 Mute 3 10 Names entering 16 Options 3 12 27 Prime line answering 8 changing 14 selecting 26 28 Redial 10 Saving feature codes to memory keys 23 from Callers List to Directo ry or memory key 20 Index Setting date and time 13 ring tone and volume 13 Switching between lines 14 Troubleshooting 33 Voice Mail 14 29 Volume handset 14 muting a handsfree call 13 ringer 3 13 14 speaker 14 36 GENERAL INQUIRIES If you have read the guide and you still have questions call 1 800 574 1611 in Canada and the USA In other areas contact your telephone company Aastra Telecom Inc 2003 41 0052 00 Rev 02
20. caller and the person at the other extension Switching between two lines To put a call on hold and make or answer a second call 1 Make or answer a call on one line 2 To make or answer a second call on the other line press the second line key This automatically puts the original line on hold 3 To hold one line automatically and speak on the other press the line keys alter nately 4 To end a call which is not on hold press or hang up Using the Conference key To join two calls in a Conference 1 Make or answer a call on one of the lines 2 Press to place the first call on hold 3 Make or answer a call on the second line 4 Once you have callers on both lines press Lamference Note You can speak privately with one particular caller by pressing that caller s line key This automatically puts the other caller on hold You can re establish the conference by pressing Lonference _ Extension in Use When you are on a call and someone on an extension telephone picks up the handset the set indicator light comes on if the person on the extension is using your line The light remains on and the message Extension in use appears until the person at the other extension hangs up When another extension is using a line the line indicator light for that line located beside the line key is illuminated Line indicator lights let you know if a line is avail able for
21. chase one or two short 20 cm 8 tele phone cords and use them in place of the long telephone cord s Coil the telephone cord s into the space provided on the back of the telephone Line up the keys on the wall mounting plate with the key holes on the back of the telephone Place the telephone onto the wall mounting plate and then push down to secure the telephone into place 8 Insert the number card on your 9 Insert the Memory key card on your telephone telephone Write your telephone number on This card contains the feature names for the dedi the number card cated keys and label identification spaces for the Place the number card into the eight programmable memory keys slot underneath the handset cra Place the card into the memory key card slot on dle on the on the telephone the telephone Gently bend the clear plastic lens Gently bend the clear plastic lens and place it on and place it on top of the number top of the memory key card in the slot card in the slot For more information on programming memory keys refer to Memory keys on page 21 To avoid potential electrical shock hazard to personnel or damage to the telephone use only the manufacturer supplied equipment and installation procedures Specifically use only 4 conductor modular teledapt plug cords with this product and an AC trans former that is CSA UL or CSA NRTL C approved Class 2 level
22. cxtesdaheeasesnadh deeded aE aE nE eN EERENS 11 Turning the display of Call Waiting ID on or Off eee eeeeeeeeeeeeeeeeeteeeteneees 12 Changing the display language ccceccececeeeceeeseeeeeeeneeteaeeeeeseaeeeeeeeaee 12 Setting the date and time eee ccceeeeeceeeeeeeeeeeeeeeeeseeeeeeeseaeeeeeeseaeeeeeeenaee 13 Turning the ringer on and Off ee eeceeeeseeeeeneeeeeeeeeeeaeeeseneeeessaeeeeenneerenaeee 13 Setting the ring tone and ringer VOIUME eceeeceeeeeeeeeeeeeeeeneesteeeeeeseeee 13 Changing the Prime Line ecceeeeeseesseeeeeeeseeseseeeseeteaeeeaeeseaeeseeeseaeensaee 14 Clear Message Lamp c cecccesceseceeeeeeseeeeeaeeeneeeeaeeeneeteaeeseeeeaeesseeeeaeesaaee 14 Directory ssstess ccs ccetassnasteccsuisdctancsncdenndecerseaususasessnadecivasascscaseestandesveatecansdaaerante 15 Directory Mame ccecceeeccceeseeeeessneeeeeeeeeeeceneeseneeeneeeeeseceeeenneeeneeeeneneeens 15 Saving numbers and names to the Directory cecceeeceeeeeeeeeeteeeeeerees 15 Saving an active call into the Directory 0 0 eeeeeeeeeeeeeeeeeeeeeteeteeeeeeetees 16 Saving a memory key entry to the Directory ceeeeeeeeeeeeeeteetseeeneerees 16 Entering NAMES ccccscccesieeceecccdececeesesebecsesteeneseceeesgueesectensescenensenneneeoeeeeesiens 16 Making a call from the DireCtory esceeeeseeeeseeeeeeneeeseneeeeeneeeeeneeeeeaes 16 Finding items in the DireCtOry eeeeeeeseeeeeeeeeeneeeeeeaeesesaeee
23. d to enter a name See 5 Press save Entering Names on page 16 Press Jsave Press a Saving an active call into the Directory 1 Answer or make a call 2 Press save 3 Press directory If the name was displayed with the number both are now saved in the Directory 4 Ifnoname is displayed you are prompted to enter one If you do not want to enter a name go to step 5 To enter a name use the dial pad 5 Press Save 6 Press Saving a memory key entry to the Directory To save a memory key entry into the Directory 1 Press the desired memory key Ensure the live dial pad option is turned off 2 Press Save 3 Press C directory If the name was displayed with the number both are now saved in the Directory If no name was displayed only the number is saved to the directory Entering Names You can program names to correspond with numbers you have entered into the Direc tory or a memory key The following paragraphs explain how to enter letters using the dial pad Before you can use the dial pad to enter names you must first save or edit a number in the Directory or memory key To program a name find the dial pad key that has the first character of the name Keep watching the display as you press the key until that character appears on the display Press a different dial pad key for the next character If the next character is on the same key press B to m
24. e message waiting Phone is not in use C Phone is in use a Incoming call Incoming call waiting a callt This service may have a different name in your area Contact your telephone company for information General display messages Message Check line cord What it means If there is no dial tone make sure the line cord and hand set cord are attached securely Directora empty Use SAVE to add The Directory remains empty until you add numbers and names to it Directory full Ho changes made The Directory has a 100 entry limit If you want to add an item delete an item you no longer use Extension in use An extension telephone is using the same line that you want to use Select the other line instead Or someone is trying to use the same line on an extension telephone Feature OM The FeatureLight On key has been pressed and the code dialed out To turn off the feature and the light press the FeatureLight Off key and lift the handset or press either C Ke Dial or Line xX Key is locked The memory key is factory programmed and cannot be erased or reprogrammed Program a different memory key Make calls first or Make second call You must make two calls before you press L2n erence Message Waiting Line x Your Voice Mail service has received a call for you To subscribe to Voice Mail service contact your telephone company Press
25. e num ber This may make it easier to identify local calls You can enter three separate area codes or prefixes each up to seven digits long 1 Press Options 2 Press 0 5 or use amp or dia to scroll to Option 05 3 Press to enter Area codes 4 Enter the Area code or prefix using the dialpad and press save Repeat this step for each area code or prefix you want to enter 26 27 To delete or edit an area code or prefix Press 0ptions Press 0 6 or use amp or di to scroll to Option 05 Press to enter Area codes Press Save until you see the number you want to change or delete Press to backspace and delete or change the area code or prefix Press Save N SD oT BP SPN a Press The Secure Numbers Feature The 9120 telephone is equipped with a Secure Numbers feature to keep selected num bers private when you dial When you have entered a secure number using this option your telephone does not display or store the digits that you dial after that secure number Instead the numbers that follow the secure number are replaced with the symbol on the display You can secure up to three 12 digit numbers For example Joe enters 291 9000 as a secure number through the Set Options list His Voice Mail number is 1234 and his password is 5678 To access his messages Joe dials 291 9000 1234 5678 Because the Voice Mail number and password follow the secure
26. e steps for the other telephone line Note Turning the display of Call Waiting ID on or off does not turn the feature itself on or off When the Call Waiting display is turned off you will still hear the Call Waiting tone when a Call Waiting call comes in but the identification informa tion for the Call Waiting caller will not appear on your display screen Contact your local telephone company to subscribe or unsubscribe to Caller ID or Call Waiting ID services Changing the display language For changing business requirements you may wish to change the language of your display messages and prompts There are three language choices available for your telephone English French and Spanish To change the display language Press Options Press O 1 or use to scroll to Option 01 Press to enter Language choice Use to scroll to the desired language Press to select the displayed language Do em wy NS S Press a Setting the date and time If you subscribe to the Caller ID service from your telephone company the date and time are set automatically after you receive your first incoming call If you do not sub scribe you must set the date and time manually To set the date and time 1 Press options Press 0 or use amp or dia to scroll to Option 09 Press to enter the time date 2 3 4 Follow the instructions on the display 5 Press 12
27. eat these instructions for the other line Note This only applies when you subscribe to Voice Mail services from your tele phone company 14 Directory The 9120 telephone directory can store the names and telephone numbers of your business associates clients contacts friends and relatives Directory names There is a maximum of 100 entries in your Directory Names are sorted alphabetically starting with their first character If you want your Directory sorted by the last name enter the last name first If you do not enter a name the Directory record is sorted by telephone number The Directory records with only a telephone number are numeri cally sorted at the beginning of the Directory Saving numbers and names to the Directory 1 Press save 1 Ensure that a number is on the dis play For example access the Redial List or the Callers List Press Directory Press Save Enter the number using the dial pad Press Directory If the name is dis You can enter a maximum of 24 digits played with the number both are Note If you require a pause for now saved in the Directory example between a telephone num ber and an access code press where you want the pause 4 Press save Only the number is stored 4 If no name is displayed you are at this point prompted to enter one If you do not want a name go to step 5 To enter a name use the dial pad See Entering Names on page 16 5 Use the dialpa
28. er ID information so why can I not see who is calling on Call Waiting Ensure that the Call Waiting Identification option setup option 11 is on and that you have subscribed to a Call Waiting ID service from your telephone company Also note that you will not recieve Call Waiting ID when an extension is in use t This service may have a different name in your area Contact your telephone company for information 34 35 Answering a call 8 Area codes 26 27 Call Waiting Identification 11 Callers List deleting in 20 editing 19 finding items 19 making a call 19 saving to the Directory or a memory key 20 set up 18 Calling from a memory key 23 from the Callers List 19 from the Directory 17 from the Redial List 10 Date and time automatic 13 setting 13 Deleting Directory items 17 items in the Callers List 20 memory keys 23 Directory 15 deleting items 17 entering names 16 finding items 17 making a call 17 saving numbers and names 15 Index Display language changing 12 messages 30 Editing area codes 26 27 memory keys 23 the Callers List 19 the Directory 17 Feature Light keys 25 Handsfree 9 10 Headset 28 Helpful hints see Troubleshooting 33 Hold 3 8 Installation 4 Key descriptions 2 Language see Display language 12 Letters entering 16 Lights set indicator lights 31 32 Memory keys deleting 23 editing 23 labeling 22 making calls from 23 saving features 21 saving numbers
29. es in memory keys For easy access you can save the feature codes of telephone company services in your memory keys This works well with network features such as Call Forwarding and Call Return Some features require an On and Off code in two separate keys while other features are stored on only one key The following procedures show you how to save both an On and Off code To save a Feature On code To save a Feature Off code 1 Press save 1 Press save 2 Press the memory key where you 2 Press the memory key where you want to save the number want to save the number You must subscribe to your telephone company for Custom Calling Features To save a Feature On code To save a Feature Off code 3 Enter the telephone company fea 3 Enter the telephone company fea ture code for turning the feature on ture code for turning the feature off t Read the display to confirm the number Read the display to confirm the number 4 Press save 4 Press save 5 Enter the feature name using the dial 5 Enter the feature name using the dial pad See Entering Names on pad See Entering Names on page 16 page 16 6 Press save 6 Press save 7 Label the memory key 7 Label the memory key Note Contact your telephone company for the appropriate feature codes Using feature keys When a memory key is programmed with a feature code you can use the memory key to activate or deactivate the feature
30. et or press i the 9120 telephone automatically selects the prime line If your prime line is Line 2 and the peripheral device e g fax machine is using that line the line is not selected and the message Extension in use appears on the first line of the display and Fress line kes appears on the second line of the display If you press tine you access Line 1 and can make a call If you press Line2 you will access Line 2 and may interrupt the call to the peripheral 28 29 Display Icons and Messages The Model 9120 telephone has a three line display that uses both icons and text mes sages to supply call information The Callers List screen A sample Callers List screen is shown below May also read Call has been Private name returned Unknown name The number in the list May also read Private number Unknown namber The area code 403 has been stripped off The call was answered a 555 1446 403 NAUG 13 12 45PM 3H The caller called three times New call Time and date of call Knowing when you have a message 9120 set indicator light lets you know that your Voice Mail system has a message for you The set indicator light flashes slowly and the display shows Message Waiting or Message Waiting Line Line 1 Line 2 after your Voice Mail has received a call Contact your local telephone company to find out how you can subscribe to Voice Mail services Icons in the Callers List Voic
31. eted all numbers in the Callers List Calls bumPed xx xx is the number of old calls automatically removed to make room for incoming new calls in the Callers List The limit is 100 calls Ho number You are trying to call someone in your Callers List and the number is unknown or private Private number or Private name Unknown name or Unknown namber The caller has requested that the telephone company not deliver the number or name The name or number is unavailable from the telephone company wooo 1449 4833 means you have returned the call from the Callers List n MARA4 SI38em 2x N means a new call AAR means the number is longer than the display cn Indicates an unanswered call in the Callers List ry Pa Indicates an answered call in the Callers List C a Indicates a Call Waiting call in the Callers List FE Smith 2x means this caller has called twice 123 456 7898 HAR 84 330P Zx The display shows the date and time of the last call from that caller Learning about the lights The set indicator light also alerts you when another extension is on the same line you re using the telephone rings or a feature is on There are also indicator lights beside the line keys and i gt to show you the status of the lines and of Handsfree and Mute Set indicator light messages Feature Light Feature ON Set indicator light is on Message Waiting Set indica
32. grey for each of the seven programmable memory keys Write the name of the person or feature on these spaces when you program a memory key 22 23 Making calls from memory keys To call from a memory key To predial from a memory key 1 Lift the handset or press i gt or 1 Press the memory key with the num tineX_ or Dial 2 ber you want to dial out 2 Press the memory key withthe num 2 Lift the handset or press either ber you want to dial out Dial 2 C shift or Cline xX Note If the Live dial pad option is turned on you do not have to lift the handset or press any other button Pressing the memory key will automatically dial the number and put the telephone in Handsfree mode Editing memory keys To edit a memory key 1 To see its contents press the memory key 2 Press 3 Ifyou don t want to change the number go to step 4 To backspace and erase digits press To add digits use the dial pad 4 Press C save If you don t want to change the name go to step 6 To add letters use the dial pad See Entering Names on page 16 To erase letters press 6 Press save Note The Live dial pad option must be turned off to edit memory keys Deleting memory keys To delete a memory key 1 To see its contents press the memory key 2 To erase press Delete twice Note The Live dial pad option must be turned off to edit memory keys Saving featur
33. left or right side of the volume bar to adjust the ringer volume for that line Controlling the handset volume While you are on the telephone you can press the left or right side of the volume bar W to adjust the handset volume The handset volume returns to normal after you have completed your call Controlling the speaker volume While you are listening through the speaker you can press the left or right side of the volume bar to adjust the speaker volume The speaker volume remains at the volume you last selected until the next time you change it Changing the Prime Line The prime line is the line that is automatically selected when you lift the handset or press or ia gt or dial 2 The default setting for prime line is Line 1 You can select either line as your prime line To change the prime line 1 Press C eptions 2 Press 1 JO or use or di to scroll to option 10 3 Press to change the prime line Pressing allows you to toggle between the two lines 4 Press 8 Clear Message Lamp There may be times when Message Waitina appears on the display when there are no more Voice Mail messages You can turn the display message off using the Clear Mes sage Waiting feature To clear message waiting 1 Press options Press 0 2 or use amp or dia to scroll to Option 02 2 3 Press to enter Clear msg lamp 4 Select Linex 2 5 If required rep
34. lephone lines are installed on the same phone jack one tele phone cord is required to connect both lines to your 9120 telephone When two telephone lines are installed on separate phone jacks two tele phone cords are required to connect both lines to your 9120 telephone A second telephone cord will be required to connect both lines to your 9120 telephone If you want to combine two telephone lines onto one phone jack contact your telephone company 1 Connect the Handset Attach one end of the coiled handset cord to the handset and the other end to the handset port amp on the back of the tele phone Route the handset cord along the groove leading off the side of the telephone as shown in the illustration 3 Attach the Stand for Desk Mount 2 Connect the Cords Plug one end of the telephone cord into 1 on the back of the telephone and the other end to the phone jack Connect the small end of the power adaptor to the amp port on the back of the telephone and plug the other end into an electrical outlet If you plan to mount the telephone on the wall you do not need to attach the stand Lower the stand as shown below into the slots on the back of the telephone Slide the stand in the direction shown below until it clicks into the locked position Special information You must confirm if the two telephone lines are installed on the same phone jack
35. lers List Setting the Callers List to record no calls turns the Callers List off Setting up the Callers List The Callers List records up to 100 incoming calls You can program the telephone to record unanswered calls all incoming calls or no calls To set up the Callers List Press options Press 0 8 or use amp or di to scroll to Option 08 Press to enter the Callers log Press amp Line X 2 Press W to view the Unanswered All calls or No calls options D OV wR NM e There is a V beside the option that is currently selected To change to a different option press until you see the option you want to select Press to select this option 7 Repeat these steps for the other telephone line 8 Press The Callers List is split by line to allow you to view the Callers List for each line sepa rately The Callers List for one line can exceed 50 calls as long as the list for the other line has less than 50 calls The total number of calls in the two Callers Lists cannot exceed 100 You must subscribe to your telephone company for the Caller ID service 18 19 Finding an item in the Callers List To find items in the Callers List 1 To see the Callers List heading press Callers 2 2 Press Linex 3 Press W to view other caller records one at a time starting from the second most recent caller To view from the oldest caller record to the most recent press d
36. nnnnnnnnnnnnnnnnnnn nna 29 The Callers List SCrOGMI ecceesceeseeteneeeeeeteaeeceaeeeaeeseaeeneeseaeetaeeeaeesseeeags 29 Knowing when you have a MESSAGE eeeseeeesneeeeeneeeteneeeeseneeeeeeneereneeeess 29 Icon in the Callers List cas8h cnAadiae biotite eels 29 General display MESSAGES ceeceeeeeeeeeseeeeeeeeteeeeeeeteaeeeeeeteaeeteaeeeaeetaaes 30 Callers List display messages ceeceeeeeeeeeeeeeeeeeeeeeeeseeeseaeesneeeeaeeseeeeeneee 31 Learning about the lights ee eeeeeeeseeeeeneeeeeeeeeesaeeeeeeeeeeeaeeessaeeeeeneeeees 31 Set indicator light MESSAGES eeeseeeeeseeeeeeeneeteaeeteeeeaeeeeeteaeeeeeeteneee 32 Line and Handsfree indicator light MESSAGES eeeseeeeeneetetneeeteneeeees 32 Viewing multiple display and light MESSAGES 1 0 0 eeseeeeseeeeeneeeeeeneeereaes 32 Troubleshooting ccceseeeeeeeeeeesseeeenseeeeuseeeeeaseeeeesseeeeseeeeeaseeeeeseneeenseeeeaseneeeas 33 Introduction Congratulations on the purchase of your 9120 telephone This guide contains information on the 9120 The 9120 is an advanced two line telephone that offers the following features e Handsfree speakerphone with mute capa bilities e Headset compatible e 100 name and number Callers List e Personal Directory for 100 name and num ber directory e 14speed dial positions for frequently called numbers or feature access codes e Last number redial Emergency Service Feature The
37. nsure that a number is on the display For example access the Redial List or Callers List 2 Press Save 3 Press the desired memory key If the name was displayed with the number both are now saved in the memory key and you re finished 4 Ifnoname is displayed you are prompted to enter one If you don t want a name go to step 5 To enter a name use the dial pad See Entering Names on page 16 5 Press save Saving an active call into a memory key To save an active call 1 Answer or make a call 2 Press save 3 Press the desired memory key If the name was displayed with the number both are now saved in the memory key Note Do not press J or else you will hang up on your caller Saving numbers and names into shift memory keys Use to access the seven memory position To save a number and name to a shift memory key 1 Press Osawe 2 Press the memory key in this case press shift then the memory key 3 Enter the number using the dial pad You can enter a maximum of 24 digits Note If you require a pause for example between a telephone number and an access code press where you want the pause 4 Press save To skip the name go to step 6 To enter a name use the dial pad See Entering Names on page 16 Press Save Label the memory key Labeling the memory keys Your Memory key card has label identification spaces shaded in
38. o change the name go to step 7 To change or add to the name use and the dial pad See Entering Names on page 16 Note If you edit the wrong item or want to quit without saving changes press C Directory or 8 Press Save Press Deleting items from the Directory To delete individual items 1 Press Directory 2 Press Wato find the item you want to delete 3 Press Derete twice You are still in the Directory 4 Press or directory to exit the Directory at any time To delete all items 1 Press Directory 2 Press delete 3 Press Derete again to confirm deletion of the entire Directory 4 Press Callers List Using the Callers List The 9120 telephone stores up to 100 calls in the Callers List Your telephone logs the number and name if available of the caller when they last called and the number of times they tried to reach you When the Callers List is full the oldest call records are deleted to accommodate the information of new callers See Callers List display messages on page 31 for a description of the display messages If the telephone number of the incoming call matches a number that you have pro grammed with a name in a memory key or the Directory the Callers List shows the name you have saved in the memory key or Directory and the number You can choose to record all of your incoming calls only unanswered calls or no calls in the Cal
39. or on two separate phone jacks Read your 9120 telephone display If it prompts you to select a language follow the directions on the telephone display to choose your language of choice When both lines are installed on the same phone jack the telephone display shows the time and date Jan 1 12 00 7 When only one line is installed on a phone jack the tele i 2 Check line cord phone display shows a Check line cord message ites Jan 11200 4 Connect the second telephone cord 5 Connect optional equipment to the telephone You must use the second telephone cord Both telephone lines on the 9120 telephone that was provided with your 9120 tele must be connected to 1 EJ on the back of phone to complete installation step 4 the telephone to connect a fax or modem peripheral Plug one end of the telephone cord into 2 E on the back of the telephone and the other end to a fax machine or Plug one end of the telephone cord into 2 E on the back of the telephone and the other end to the phone jack modem 6 Attach the cords to the telephone stand 7 Mount the telephone on the wall Route the cords along the groove on the It is recommended that you use a wall telephone stand as shown in the illustra mounting plate which is available tion through your telephone company or a local retailer You will find it easier to wall mount the telephone if you pur
40. ove to the next space or wait a few seconds and it will automatically advance to the next space To insert a space press J To backspace and erase a mis take press and erete For example to enter the name RUTH press these keys Don 6 6 D6 44 If you wish to change a digit or letter after you have entered it press to erase it all ABC2 8 DEF3 GHI4 JKLS MNO6 PQRS7 TUV8 WXYZ ko o o0 Making a call from the Directory To make a call from the Directory 1 Press C irectory 2 Press amp or d or use the dial pad to find the item you want to dial out 3 Lift the handset or press either ie Dial gt or amp LieX 2 4 To end the call press or hang up Note To leave the Directory at any time press O Directoy or 16 17 Finding items in the Directory To find items in the Directory 1 To see the Directory List heading press Directory 2 Use the dia and W to look at each individual directory entry one at a time 3 To leave the Directory at any time press Directoy or Editing in the Directory To edit a number and or name in the Directory 1 Press Directory Press W or d to find the item you want to edit To begin editing press 2 3 4 If you do not want to change the number go to step 5 To backspace and erase digits press To add digits use the dial pad Press Csave If you do not want t
41. reeeeesnneetenaees 17 Editing in the Directory cecesccceseceeeseeceeseeeeseeenenenenseeneneeenseneeeneneeeseenes 17 Deleting items from the DireCtory ce eeeeeeeceeeeneeeeeeeeteseeeeeneeeeennterenaees 17 Callers LAS tai ssceccccecsteieneteveniecctpstenvaces deveceeesVecdpenentereveedeeuneiidetveereuneeneureenutte 18 Using the Callers List ccceeceesceeeeeeeeeeceeeeeeeseaeeseeeseeeeseeseaeesieeeeeeeneees 18 Setting up the Callers List ec eceesseseeeeenceeseeeeseeeeaeeeaeeseaeeeeeseaeeeeeeeaee 18 Finding an item in the Callers List cecceeeceseeeeseeeeeeeeeeeeeeeeeeeseeeeneers 19 Making a call from the Callers List 0 ccceeseeeeeeseeeeeeeeneeeeeeeeeeseeeeeeeeeaee 19 Editing in the Callers List ccceecceeseesceeeeeseeeeeeeeeeeeeeeeseeseaeetieeseaeeeeees 19 Saving Callers List numbers to the Directory or a Memory key 0 20 Deleting from the Callers List ecceesceeseeeeseeeeeeeeneeteaeeeaeeseaeeseeeseaeetaaes 20 Memory KOYS accicicsectaiscsscnsscntsssscass iecsecsssanceseunisssesnasstancnescaueisaeccadsantiarsiannees 21 Saving numbers and names into memory keYS ecceeeeeeeeeeeeeeesteeeeeeteeee 21 Saving from the display into memory keYS cceseeeeeeeeneeeteteeeetseeteeeeeaes 21 Saving an active call into a memory Key 0 0 eeeeeeeeeeeeneeeeeeeeeetteeteneetsees 22 Table of Contents Saving numbers and names into shift Memory keyS cceceeeeeeeeeteees 22
42. ress e You can hear your caller but your caller cannot hear you The display shows Microrhone muted 4 To speak to your caller press ii e gt again Each time you press e gt you turn the microphone on or off 5 When the call is over press Using the Redial List The Redial List stores the last ten numbers you dialed When you press Redial gt the last number you called appears on the screen If you are off hook and press Redial 2 the telephone will automatically dial the last number called You can scroll through the list to view the other numbers To make a call from the Redial List Press Fedil gt The display shows the last number you dialed 2 Use amp or d to scroll through the list to view the other numbers 3 When the number is displayed lift the handset or press either Dial 2 five or amp Line x gt 10 11 There may be times when you want to delete the contents of the Redial List For exam ple if you have dialed a personal number such as a password or your calling card number you may not want it to appear in the list where anyone can see it To delete the Redial List 1 Press fedial 2 2 Press delete twice The entire Redial List is deleted Note You cannot delete individual entries in the Redial List Call Waiting ID The 9120 is capable of displaying Caller ID information of a second incoming call while you have a call in progress
43. the Callers List header is showing to delete the entire list 4 To leave the Callers List at any time press Callers or 20 21 Memory keys Saving numbers and names into memory keys You can save up to 14 speed dial numbers and names of your customers business associates or anyone you call frequently in 9120 s seven memory keys You can store more numbers and names in the Directory See the Directory on page 15 for more information To save or edit a number and name in a memory key 1 Fora one touch memory key press any of the seven lower memory keys The screen will show EMPTY or whatever name and number have already been pro grammed into the memory key For a two touch memory key press the Shift display will show SHIFT and then one of the memory keys 2 Press Jsave Display indicates ENTER HUMBER 3 Enter the number using the dialpad You can enter up to 16 digits To adda pause to a number press To add Flash to a number press Fash 2 4 Press save Display indicates ENTER HAME If you do not wish to add a name for the Memory key go to the next step To add a name use the dialpad See page 14 Entering Names 5 Press save The display shows SAVED MEMORY KEY Note You can also program a memory key by copying a caller record in the Callers List See page 16 To copy from the Callers List Saving from the display into memory keys To save from the display 1 E
44. the Directory The number or name is too long Numbers can be no longer than 24 digits and names can be no longer than 16 characters There is no information on the display and the ringer volume is low Make sure the power adaptor is plugged in to a working electrical outlet I cannot hear a caller Make sure the handset cord is inserted securely into the jack and make sure the receiver volume is high enough The power is out and the display is blank The 9120 still operates as a regular telephone during a power failure You can dial using the dial pad and you can receive calls but the other keys and the display do not operate until the power is restored Only Line 1 works in this situation The display works but you can t hear dial tone Your telephone lines may be wired differently from the telephone jack To have a service person correct the wiring contact your local telephone company The telephone wobbles Check that the handset cord is placed in the channel between the stand and the telephone See the illustration on page 7 I cannot program a memory key Some of the memory keys may be factory programmed These keys are locked and cannot be erased or reprogrammed Callers are not identified on the display Let the telephone ring at least twice before answering If that doesn t work you may not have a Calling Line Identification service To subscribe contact your local telephone company The Callers List is empty
45. tor light flashes slowly Visual Ringing Set indicator light flashes very quickly tYou must subscribe to Voice Mail services from your telephone company for this fea ture to work Line and Handsfree indicator light messages Feature Light Extension in use The appropriate line indicator light is on Call is ringing on a line Line indicator light and set indicator light flashes very quickly Call is on hold Line indicator light flashes quickly Call is on Handsfree Handsfree Mute indicator and line indicator light are on Line is in use Line indicator light is on Microphone is muted Handsfree Mute indicator light flashes quickly Viewing multiple display and light messages When you aren t using the telephone there are several messages that can be active at any time such as date and time Hew Callers Feature DH Message Waiting and Ringer is OFF When more than one of these messages is active the display shows the most recent message and an arrow beside it e g 1 Hew Caller You can view the other messages by pressing gt Each time you press gt the display shows the next active message and its associated light 32 33 Troubleshooting The display is in the alternate language You can change to another language by pressing options and then pressing Press W until the desired language is displayed and then press to set the language The cursor doesn t move when saving in
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